Unify OpenStage 40 T, OpenStage Key Module 40, OpenScape 4000/HiPath 4000 User Manual

OpenStage 40 T OpenStage Key Module 40 OpenScape 4000/HiPath 4000
User Guide
A31003-S2000-U100-12-7619
Our Quality and Environmental Management Systems are implemented according to the requirements of the ISO9001 and ISO14001 standards and are certified by an external certification company.
Copyright © Unify Software and Solutions GmbH & Co. KG 03/2016 Munich/Germany
All rights reserved.
Reference No.: A31003-S2000-U100 -12-7619
The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provi de the respective chara cteristics shall onl y exist if expressly agreed in the terms of contract.
Availability and technical specifications are subject to change without notice.
Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify Software and Solutions GmbH & Co. KG. All other company, brand, product and service names are trademarks or registered trademarks of their respective holders.
unify.com
Important Information 3
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7

Important Information

For safety reasons, the telephone should only be supplied with power (required in connection with an OpenStage Key Module 40 with display or OpenStage Busy Lamp Field 40):
• using the original power supply unit. Part number: L30250-F600-C14x (x: 1=EU, 2=US, 3=UK)
Never open the telephone or a key module. Should you encounter any problems, contact the responsible administrator.
Use only original accessories! The use of other accessories may be hazardous and will render the warranty, extended manufacturer's liability and the CE marking in valid.
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Trademarks

The compliance of the equipment according to EU directives is confirmed by the CE mark. This Declaration of Conformity and, where applicable, other existing declara­tions of conformity as well as further information on regulations that restrict the usa­ge of substances or affect the declaration of substances used in products can be found in the Unify Expert WIKI at http://wiki.unify.com under the section “Declarations of Conformity”.
All electrical and electronic products should be disposed of separately from the mu­nicipal waste stream via designated collection facilities appointed by the government or the local authorities.
Proper disposal and separate collection of your old appliance will help prevent po­tential damage to the environment and human health. It is a prerequisite for reuse and recycling of used electrical and electronic equipment.
For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service, the shop where you purchased the product or your sales representative.
The statements quoted above are only fully valid for equipment which is installed and sold in the countries of the European Union and is covered by the European Di rective 2002/96/EC. Countries outside the European Union may impose other regu­lations regarding the disposal of electrical and electronic equipment.
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4 Trademarks

Location of the telephone

• The telephone should be operated in a controlled environment with an ambient temperature be­tween 5°C and 40°C.
• To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear. The optimum speakerphone distance is 50 cm.
• Do not install the telephone in a room where large quantities of dust accumulate; this can con­siderably reduce the service life of the telephone.
• Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to damage the electronic components and the plastic casing.
• Do not operate the telephone in damp environments, such as bathrooms.

Software update

During a software update, the phone must not be disconnected from the power supply unit
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or the phone line. An update action is indicated by messages on the display and/or by flashing LEDs.

Product support on the internet

Information and support for our products can be found on the Internet at:
http://www.unify.com.
Technical notes, current information about firmware updates, frequently asked questions and lots more can be found on the Internet at:
http://wiki.unify.com/.
Contents 5
Contents
Important Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Product support on the internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Single-line telephone/multi-line telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Executive-secretary functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Getting to know your OpenStage phone . . . . . . . . . . . . . . . . . 12
OpenStage 40 T user interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Ports on the underside of the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
OpenStage Key Module 40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Audio keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
5-way navigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Idle mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Telephony dialogs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Messages (callback requests) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Call log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Program/Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Call preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Call pop-up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Basic functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Answering a call via the loudspeaker (speakerphone mode) . . . . . . . . . . . . . . . . . . . . . . . . 29
Switching to speakerphone mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Switching to the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Open listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Turning the microphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
6 Contents
Dialing in speakerphone mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Dialing with a headset connected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Dialing using En-bloc dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Dialing with DDS keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Redialing a number (last dialed number) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Redial key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Redialing from the menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Redialing a number (saved number). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Calling a second party (consultation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Switching to the held party (alternating) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Overview of forwarding types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Fixed call forwarding (all calls). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Variable call forwarding (all calls) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Additional forwarding types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Using callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Storing a callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Accepting a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Responding to a callback request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Checking/deleting a saved callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Saving phone numbers for redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Saving the current phone number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Saving any phone number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Enhanced phone functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Answering a call with a headset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Answering a call via a DSS key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Accepting a call for another member of your team . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Accepting a specific call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Picking up a call in a hunt group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Using the speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Making calls with a direct station selection key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Dialing a phone number from a list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using speed dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Talking to your colleague with a speaker call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
During a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Call waiting with a direct station selection key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using the second call feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Activating/deactivating second call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Accepting a second call with a sensor key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Accepting a second call via the menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Using the shift key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
System-supported conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Establishing a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Adding a party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Transferring a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Disconnecting a specific participant from the conference . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Putting the conference on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Entering commands using tone dialing (DTMF suffix dialing). . . . . . . . . . . . . . . . . . . . . . . . . . 54
System-wide parking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Automatically parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Manually parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Contents 7
If you cannot reach a destination ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Call waiting (camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Busy override – joining a call in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
HiPath 4000 as an entrance telephone system (two-way intercom). . . . . . . . . . . . . . . . . . . . . 57
System-wide speaker call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Speaker call in a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Announcement (broadcast) to all members of a line trunk group . . . . . . . . . . . . . . . . . . . . . 61
Using call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Automatically forwarding calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Delayed call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Forwarding calls for other stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Saving a call forwarding destination for another phone and activating call forwarding . . . . . 62
Saving a call forwarding destination for fax/PC/busy station and activating call forwarding . 63
Displaying/deactivating call forwarding for another phone. . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Displaying/deactivating call forwarding for fax/PC/busy stations . . . . . . . . . . . . . . . . . . . . . . 65
Changing call forwarding for another station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Leaving/rejoining a hunt group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Programming sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Configuring function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Configuring repdial/direct station selection keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Additional repdial key functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Changing the label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Deleting sensor key programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Saving speed dial numbers and appointments . . . . . . . . . . . . 72
Central speed dial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Speed dialing with extensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Individual speed dial numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Appointments function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Saving appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Using timed reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Dialing with call charge assignment. . . . . . . . . . . . . . . . . . . . . 75
Dialing with project assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Call duration display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Privacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Locking the telephone to prevent unauthorized use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Activating/deactivating "Do not disturb" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Activating/deactivating "Speaker call protect" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Caller ID suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Identifying anonymous callers (trace call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
More functions/services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Using another telephone in the same way as your own . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Logging on to another phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Logging off from another phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Moving with the Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Logging the phone off from the current port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Log the phone on at the new location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
8 Contents
Making calls via multiple lines . . . . . . . . . . . . . . . . . . . . . . . . . 82
Line keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Line utilization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Answering calls with the line keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Answering calls in the sequence in which they are offered . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Answering calls preferentially . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Deactivating/activating ringing (call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Dialing with line keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Holding a call on the trunk key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Saved number redial for a specific line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Last number dialed for a specific line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Saving phone numbers for "Redial on a line" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Line mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Retrieving messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Identifying the line used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Making calls on multiple lines alternately . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Ending the connection on a line key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Entering a call on a line (three-party conference) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Allowing or blocking a party from joining a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Allowing a party to join a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Blocking other parties from joining a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Ending the connection on a line key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Third-party monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Holding and re-accepting a call on a line key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Exclusively holding and re-accepting a call on a line key . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Accepting a specific held line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Forwarding calls on lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Ring transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Making calls in an executive-secretary team . . . . . . . . . . . . . . 96
Calling an executive or secretary phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Calling an executive/secretary phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Accepting calls for the executive phone at the secretary phone . . . . . . . . . . . . . . . . . . . . . . . . . 97
Accepting calls for the executive phone when already on a call . . . . . . . . . . . . . . . . . . . . . . 97
Transferring calls directly to the executive phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Accepting calls on the executive phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Accepting a call for another executive-secretary team . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Using a second (executive) telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Activating/deactivating a second executive call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Using signal call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Placing a messenger call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Defining a representative for the secretary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Individual phone configuration . . . . . . . . . . . . . . . . . . . . . . . 101
Adjusting display settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Adjusting the display to a comfortable reading angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Illuminated display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Setting contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Adjusting displays on the OpenStage key module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Adjusting audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Adjusting the ring volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Adjusting the ring tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Room character for speakerphone mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Contents 9
Setting the volume of the alert tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Activating/deactivating the ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Testing the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Testing functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Special parallel call (ONS) functions . . . . . . . . . . . . . . . . . . . 104
Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Responding to error messages on the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Contact partner in the case of problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Display icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
10 General information

General information

About this manual

This document contains general descriptions of the technical options, which may not always be available in individual cases. The respective features must therefore be individually defined in the terms of the contract.
If a particular function on your phone is not available to you, this may be due to one of the following reasons:
• The function is not configured for you or your telephone. Please contact your system support
representative.
• Your communications platform does not feature this function. Please contact your Unify sales
partner for information on how to upgrade.
This user guide is intended to help you familiarize yourself with OpenStage and all of its functions. It contains important information on the safe and proper operation of your OpenStage phone. These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network.
These instructions should be read and followed by every person installing, operating or program­ming an OpenStage phone.
For your own protection, please read the section dealing with safety in detail. Follow the safe­ty instructions carefully in order to avoid endangering yourself or other persons and to pre­vent damage to the unit.
This user guide is structured in a user-friendly manner. This means you are guided step-by-step through the operation of the OpenStage.
Administrative tasks are dealt with in a separate manual. The Quick Reference Guide contains quick and reliable explanations of frequently used functions.

Service

The Unify service department can only help you if you experience problems or defects with the phone. Should you have any questions regarding operation, your specialist retailer or network ad­ministrator will gladly help you. For queries regarding connection of the telephone, please contact your network provider.
If you experience problems or defects with the phone, please dial the service number for your country.

Intended use

The OpenStage phone was developed as a device for speech transmission and should be placed on the desk. Any other use is regarded as unauthorized.
General information 11

Telephone type

The identification details (exact product designation and serial number) of your telephone can be found on the nameplate on the underside of the base unit. Specific details concerning your com munications platform can be obtained from your service technician. Please have this information ready when you contact our service department regarding faults or problems with the product.

Speakerphone quality and display legibility

• To ensure good speakerphone quality, the area in front of the telephone (front right) should be
kept clear. The optimum handsfree distance is 20 in. (50 cm).
• Proceed as follows to optimize display legibility:
– Turn the phone to tilt the display. This ensures you have a frontal view of the display while elim-
inating light reflexes.

Single-line telephone/multi-line telephone

Your OpenStage 60/80 T phone is "multiline-enabled". This means that your administrator can configure multiple lines on your phone, which is not the case with single-line phones. Each line is assigned an individual phone number which you can use to make and receive calls.
-
The programmable sensor keys function as line keys on multi-line phones page 82.
When using a multi-line phone to make and receive calls, certain particulars must be taken into account
page 84 ff.

Executive-secretary functions

The executive-secretary configuration is a special case. This is a multi-line telephone with special features (e.g. utive-secretary use page 96 ff.
"Call transfer to exec", "Pickup", and "Alt. Answer"), configured especially for exec-
12 Getting to know your OpenStage phone
5
7
1
6
4
8
2
3

Getting to know your OpenStage phone

The following sections describe the most frequently used operating elements and the displays on your OpenStage phone.

OpenStage 40 T user interface

1 You can make and receive calls as normal using the handset.
2 The display permits intuitive operation of the phone page 20.
You can customize your telephone by assigning phone numbers and functions to the pro-
3
grammable sensor keys page 17.
You can use function keys when conducting a call to access frequently used functions
4
(such
as, Disconnect) or to open the Program/Service menu and mailbox page 15.
Audio keys are also available, allowing you to optimally configure the audio features on your
5
telephone
6 The 5-way navigator is a convenient navigation tool page 16.
7 The keypad can be used to enter phone numbers and text page 18.
8 Incoming calls are visually signaled via the call display.
page 15.
Getting to know your OpenStage phone 13
Headset
Key module
Handset
USB slave
HiPath

Ports on the underside of the phone

OpenStage 40 T properties

Display type LCD, 40 x 6 characters
Illuminated display
Programmable sensor keys 6 Full-duplex speakerphone function
Headset
USB slave
Phone/analog adapter
Interface for key modules
Wall mounting
;
; ; ; ; ; ;
14 Getting to know your OpenStage phone

OpenStage Key Module 40

The OpenStage Key Module 40 is a key module for mounting on the side of your telephone. It of­fers an additional twelve illuminated, programmable keys. You can assign and use these keys according to your needs, in the same way as the keys on the telephone
You can attach up to two OpenStage Key Module 40 to your OpenStage 40 T.
page 17.
To operate one or more OpenStage Key Module 40, you always need a power supply unit
page 3.
Other technical explanations, safety notices, and installation instructions can be found in the relevant documentation. You can find these on the Internet at http://www.unify.com
Getting to know your OpenStage phone 15

Keys

Function keys

Key Function when key is pressed
s , r O N
End (disconnect) call page 31.
Redialing page 33.
Button for fixed call forwarding (with red LED key)  page 35.
Open mailbox (with red LED key) page 24.
Open telephone menu (with red LED key) page 26.

Audio keys

Key Function when key is pressed
o p
- Set volume lower and contrast brighter page 102.
n
Activate/deactivate headset page 42.
Activate/deactivate microphone (also for speakerphone mode) page 31.
Turn loudspeaker on/off (with red LED key) page 30.
+ Set volume louder and contrast darker page 102.
16 Getting to know your OpenStage phone

5-way navigator

Remove the protective film from the ring around the 5-way navigator before using the phone.
With this control, you can manage most of your phone’s functions, as well as its displays.
Operation Functions when key is pressed
In idle mode:
• Open the idle menu page 21
Press c
Press a
Press d
Press b
In lists and menus:
• Go to next level
You can now access a context menu:
• Open the context menu
In idle mode:
• Open the idle menu page 21
In lists and menus:
• One level back
During en-bloc dialing:
• Delete character to the left of the cursor
In idle mode:
• Open the idle menu page 21
In lists and menus:
• Scroll down
In idle mode:
• Open the idle menu page 21
In lists and menus:
• Scroll up
Press the i key.
Entry selected:
• Perform action
Getting to know your OpenStage phone 17
Mirea, Ch
Shift

Programmable sensor keys

Your OpenStage 40 T has six illuminated sensor keys to which you can assign functions or num­bers.
Increase the number of programmable sensor keys by connecting a key module page 14.
Depending on how they are programmed, you can use the sensor keys as:
• Function keys page 67
• Repdial/Direct station selection key
Only for repdial keys can you also program the second level for direct destination selection.
The configuration of direct station selection keys must be activated by your administrator.
Direct station selection keys can be assigned an internal number from the HiPath 4000 net­work.
A typical application of direct station selection keys is the executive-secretary configuration
page 96.
page 68
Touch the key to activate the programmed function or dial the stored number.
Press the key to open a menu for programming it page 67.
A label for the function is displayed to the left of the key; it cannot be changed. You can define the labeling for repdial or DSS keys according to your requirements
The status of a function is shown by the LED on the corresponding sensor key.
page 70.
Meaning of LED displays on function keys
LED Meaning of function key
S T R
1 In this manual, flashing sensor keys are identified by this icon, regardless of the flashing interval. The flashing interval
Off The function is deactivated.
Flashing
On The function is activated.
represents different statuses, which are described in detail in the corresponding sections of the manual.
The programmable sensor keys on multi-line phones function as line keys page 82.
1
The function is in use.
18 Getting to know your OpenStage phone

Keypad

In cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly.
Example: To enter the letter "h", press the number 4 key on the keypad twice.
Alphabetic labeling of dial keys is also useful when entering vanity numbers (letters associated with the phone number’s digits as indicated on the telephone spell a name, e.g. = 0700 - 7288376).
Multi-function keys
0700 - PATTERN
Function
Long press (key held down) Turn ringtone on/off page 102.
Text input page 19 Next letter in upper case. No function.
) (
Turn phone lock on/off
page 76.
Character overview (depends on the current language setting)
Key 1x 2x 3x 4x 5x
1
1 2 3 4 5 6 7 8 9
1
a b c 2 ä
d e f 3
g h i 4
j k l 5
m n o 6 ö
p q r s 7
t u v 8 ü
w x y z 9
0 ) (
1 Space 2 Switch between upper and lower-case text
No function during text input
3
+ . 0 -
2
3
Getting to know your OpenStage phone 19
Delete?
Backspace?
Save?
Return?
Characters entered
Save entry
Delete all characters Cancel entry
Ma
Delete character to the left of the cursor
Text input
Enter the required characters via the keypad.
Select the functions using the keys d and b. Confirm your entry with i
20 Getting to know your OpenStage phone
L
07
10:29 WE . . :
K 100168
220870
g
DND
Mirea, Ch.
Toussaint.
Rüscher
Stahl, Ing
Shift
Status bar
Sensor key labels
page 70
Alerts (messages, call forwarding ac­tive)
Own phone number
Open the idle menu page 21
05 08.07

Display

Your OpenStage 40 T comes with a tilt-and-swivel black-and-white LCD display. Adjust the tilt and contrast to suit your needs
page 101.

Idle mode

If there are no calls taking place or settings being made, your OpenStage 40 T is in idle mode.
The left area contains the status bar on the first line, followed by a five-line field for additional dis­plays.
A logo is displayed in the middle; it can be set up by your administrator. Symbols can be appear under the logo to inform you about callback requests, voice messages and activated call forwarding.
The right area shows the labels of programmable sensor keys.

Explanation of the icons

Icon Explanation
The ring tone is deactivated page 102
The "Do not disturb" function is activated page 77
The phone lock is activated page 76
You have received new callback requests page 24
You received new voice messages page 24
Call forwarding is active page 35
Getting to know your OpenStage phone 21

Idle menu

When in idle mode, press a key on the 5-way navigator page 16 to display the idle menu. You can call up various functions here. Entries may vary.
The idle menu may contain the following entries:
• Unanswered calls?
• Incoming calls?
• Outgoing calls?
• Deact call forwarding?
• Act. FWD-FIXED?
• Act. FWD-VAR-ALL-BOTH?
• Direct call pickup?
• Display callbacks?
• Program/Service?
1
1
1
2
3
4
1. This appears as an option if entries are available.
2. This appears as an option if fixed or variable call forwarding is activated.
3. This appears as an option if a phone number is saved for fixed call forwarding.
4. This appears as an option if a callback is saved.
22 Getting to know your OpenStage phone
Dial again?
22|
Unanswered calls?
g
Incoming calls? g
Numbers entered with cursor
Possible functions
Additional menu levels
10:29 WE . . :
05.08
Please dial
22|
Cancel?
Numbers entered with cursor
Dial the phone number
Cancel entry
10:29 WE . . :
05 08.07

Telephony dialogs

Connection-dependent conditions and situations, e.g. when your telephone rings, when dialing a number, or during a call, are depicted graphically on the display.
Situation-dependent functions that automatically appear on the display can be selected and acti­vated with the 5-way navigator page 16.
The scope and type of functions that may be offered automatically varies. As a result, the entry "Unanswered calls" only appears if entries are actually available.
When an arrow appears to the right of a selected entry, then another menu level is available, which you can select with the
Appearance during dialing
Example: The function "Call preparation" is deactivated page 27, you have lifted the handset or pressed the loudspeaker key and dial a number.
i or c keys page 16.
Once you have entered the first digit, functions are automatically available for correction, together with entries saved in the call log.
Appearance during en-bloc dialing
Example: You have deactivated "Call preparation" page 27 and are entering a number.
Getting to know your OpenStage phone 23
Start transfer?
Smith Michael 3:16
100168
Consultation?
Save number?
Direct call pickup?
Icon indicating call status
Call duration
Current connection
Options relevant to situation; scroll bar shows that more options are available.
Last number redial?
10:29 WE . . :
Saved number redial? Unanswered calls? g
Selected (used) line
Possible functions
Additional menu levels
05.08
active
220807
Appearance during an ongoing call
Example: You are connected with a caller.
Appearance during multi-line operation
Example: You have pressed a line key.
Once you have pressed a line key, saved number redial functions are automatically available.
Icons for frequent call states
Icon Explanation
The call is active
The call has been disconnected
You have placed the call on hold (e.g. consultation hold).
Your call partner has placed the call on hold
Detailed descriptions of the various functions can be found in the sections "Making calls – basic functions"
page 29 and "Making calls – enhanced phone functions" page 42.
24 Getting to know your OpenStage phone
Time and Date
Delete?
100168 PETER Call N
WE . . : 16:25
Call originator?
Next entry?
Cancel?
Caller ID
Possible functions
Type of message
05.08

Mailbox

Depending on your communication platform and its configuration (contact your administrator), you can use the mailbox key to access received callback requests and messages from services such as
HiPath Xpressions.
The following messages are saved:
• Callback requests
•Voicemail

Messages (callback requests)

New messages, or messages that have not yet been processed are signaled as follows:
OThe key LED lights up.
• In idle mode, the display shows the symbol
• When the handset is lifted and the speaker key pressed, you hear an acoustic announcement
(announcement text).
These announcements remain active until all messages have been viewed or deleted.
Accessing the menu: Press the mailbox key O. The newest entry is displayed.
L and the number of new messages.
Example:
For a description of how to edit the entries page 40.

Voicemail

Press the mailbox key O.
If your system is appropriately configured, you can call the voice mailbox directly and immediately play back the stored messages.
New voicemails that have not been played back fully cannot be deleted. To mark a message as "played back", jump with
66 to the end of the message.
Getting to know your OpenStage phone 25
Next call?
10168 PETER
Busy 21.02. 16:25
Output?
Delete? Return?
Call the displayed party Show the next entry
Delete the entry
Back to the list overview
Telephone status, date,
Caller ID

Call log

Calls to your phone and numbers dialed from your phone are recorded chronologically in the call log, sorted, and divided into the following lists:
• Unanswered calls
• Incoming calls
• Outgoing calls
Your phone saves the last 10 unanswered calls, the last 6 outgoing calls, and the last 12 incoming calls in chronological order. Each call is assigned a time stamp. The most recent entry in the list that has not yet been retrieved is displayed first. In the case of calls from the same caller, only the time stamp is updated.
Every list that contains at least one entry is automatically offered page 21 in the idle menu
page 44.
Callers with suppressed numbers cannot be saved in the call log.
Information is displayed regarding the caller and the time at which the call was placed.
Example:
For a description of how to edit the call logs page 44.
On a multi-line telephone, the call log is only saved for the primary line.
26 Getting to know your OpenStage phone
Call Pop Up On g

Menu

Prog./Serv. g
Call preparation Off g
Feature settings? g
Use speed dialing?
Program/Service:
Destinations? g
Key function? PIN / COS? g
Menu
With the menu key N, you can access your communications system’s service menu or make
telephony-related settings.
The menu key LED remains red as long as you are in this menu.

Program/Service menu

Accessing the menu
There are two ways to open the Program/Service menu on your communication system:
1. Press the menu key N and confirm the selected entry "Prog./Serv." with the key i.
2. In idle mode, press
a, b,d or c and select a menu option from the idle menu  page 21.
Example:
The menu structure comprises several levels. Within this structure the first line shows the menu currently selected and the other lines the options of the menu. An arrow next to an entry indicates additional options for this entry.
Getting to know your OpenStage phone 27
Call preparation On
Dialing preparation On

Call preparation

Not lit
Call preparation
Activate the function "Call preparation" to use en-bloc dialing on your OpenStage 40 T.
This means you engage the line only after you have fully entered the number and confirmed.
Activate/deactivating en-bloc dialing
Press the N menu key, select "Block Dialing On" or "Block Dialing Off" using the 5-way naviga­tion key and confirm with i.
Example: "Call prerparation" menu view.
An example of the display during en-bloc dialing is on page 22. For a description of en-bloc dialing, see page 32.
28 Getting to know your OpenStage phone
Y Jane Fonda
Smith Michael 3:16
100168
23830
View
Information about current call
Pop up window with caller ID for incoming call
Show menu

Call pop-up

Activate the function "Call pop up" so that if you are on a call you are notified on the display by a popup about a second incoming call.
Activating/deactiviating call pop up
Prerequisite: "Camp-on?" must be activated page 47.
Press the N menu key, select "Call Pop Up On" or "Call Pop Up Off" using the 5-way naviga­tion key and confirm with i.
Showing and processing a second call
Example: second call when call pop-up is on
1. While talking to the first party confirm the entry "Display" using the i key.
2. From the menu that appears, select an action for dealing with the second party:
– Answer camp-on? – Consultation? – Start transfer? – Start conference? – Save number? – Release and return? – Park to station?
page 48
page 33
page 34
page 51
page 41
page 56
Basic functions 29

Basic functions

Please read the introductory chapter "Getting to know your OpenStage phone" here on your phone.

Answering a call

An incoming call will cancel any ongoing telephone setting operations. The phone automatically returns to the point in the menu structure where you were interrupted as soon as the call ends.

Answering a call via the handset

The phone is ringing. The caller is displayed.
^ Lift the handset.
if nec. + or - Set the call volume.
page 12 carefully before performing any of the steps described

Answering a call via the loudspeaker (speakerphone mode)

The phone is ringing. The caller is displayed.
n Press the key shown. The key LED lights up.
The speakerphone function is activated.
if nec. + or - Set the call volume.
Suggestions for using speakerphone mode:
• Tell the other party that speakerphone mode is active.
• Adjust the call volume while speakerphone mode is active.
• The ideal distance between the user and the phone in speakerphone mode is 50 cm.
30 Basic functions

Switching to speakerphone mode

People present in the room can participate in your call.
Prerequisite: You are conducting a call via the handset.
n ] Hold down the key and replace the handset. Then release the key and proceed
with your call.
if nec. + or - Set the call volume.

U.S. mode

If your communication system is set to U.S. mode (contact your administrator), you do not have to hold down the speaker key when replacing the handset when switching to speakerphone mode.
n Press the key shown.
] Replace the handset. Proceed with your call.
if nec. + or - Set the call volume.

Switching to the handset

Prerequisite: You are conducting a call in speakerphone mode.
^ Lift the handset.
n The key shown goes out.

Open listening

People present in the room can silently monitor your call.
Prerequisite: You are conducting a call via the handset.

Activating

n Press the key shown.

Deactivating

n Press the lit key.
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