Unify OpenScape 35 G HFA User Manual

OpenScape Desk Phone IP 35 G HFA OpenScape Business

User Guide

A31003-D3530-U101-1-7619

Our Quality and Environmental Management Systems are implemented according to the requirements of the ISO9001 and ISO14001 standards and are certified by an external certification company.

Reference No.: A31003-D3530-U101-1-761 9

The information provided in this document contains merely general descriptions or characteristics of perfo rmance which in case of actua l use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective cha racteristics shall only exist if expressly agreed in the terms of contract.

Availability and technical specifications are subject to change without notice.

Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify GmbH & Co. KG. All other company, brand, p roduct and service names are trademarks or registered tra demarks of their respective holder s.

unify.com

Important information 3

Important information

Trademarks

For safety reasons, the telephone should only be supplied with power:

• using the original power supply unit. Part number: L30250-F600-C14x (x: 1=EU, 2=UK, 3=US) or

• in a LAN with PoE (Power over Ethernet), which complies with the IEEE 802.3af standard.

Never open the telephone or a key module. Should you encounter any problems, consult your administrator.

Use only original accessories. The use of other accessories may be hazardous and will render the warranty, extended manufacturer's liability and the CE marking invalid.

The device conforms to the EU Directive 1999/5/EC as attested by the CE marking.

All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.

The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health. It is a precondition for reuse and recycling of used electrical and electronic equipment.

For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service, the shop where you purchased the product or your sales representative.

The statements quoted above are only fully valid for equipment that is installed and sold in the countries of the European Union and is covered by the European Directive 2002/96/EC. Countries outside the European Union may have other regulations regarding the disposal of electrical and electronic equipment.

7 7

4 Important information

Location of the telephone

• The telephone should be operated in a controlled environment with an ambient temperature between 5°C and 40°C.

• To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear. The optimum speakerphone distance is 50 cm.

• Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the telephone.

• Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to damage the electronic components and the plastic casing.

• Do not operate the telephone in damp environments, such as bathrooms.

Software update

Product support on the Internet

Information and support for our products can be found on the Internet at:

http://www.unify.com

Technical notes, current information about firmware updates, frequently asked questions and lots more can be found on the Internet at:

http://wiki.unify.com/

During a software update, the phone must not be disconnected from the power supply unit, the LAN line or the phone line. An update action is indicated by messages on the display and/or by flashing LEDs.

Contents 5

Contents

Important information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Product support on the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Voice encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Multi-line telephone, executive/secretary functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Group functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Getting to know the OpenScape Desk Phone . . . . . . . . . . . . . 13

The user interface of your OpenScape Desk Phone IP 35G . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Navigation keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Programmable function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Dialpad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Idle mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Call list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Telephone user menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Control and monitoring function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Ports on the underside of the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using network ports more efficiently . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Basic functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Accepting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Accepting a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Accepting a call via the loudspeaker

(speakerphone mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Accepting a call via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Switching to speakerphone mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Switching to the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Open listening in the room during a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Turning the microphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Ending the call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Dialing with the headset connected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Dialing with repdial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

6 Contents

Redialing a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Rejecting calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Calling a second party (consultation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Switching to the held party (alternating). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Forwarding calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Using variable call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Using call forwarding no reply (CFNR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Call forwarding in the event of telephone failure (CFSS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Call forwarding in the carrier network and

forwarding multiple subscriber numbers (MSN) (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . 31

Using callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Saving a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Accepting a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Viewing and deleting a saved callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Enhanced phone functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Accepting calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Picking up a specific call for your colleague . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Accepting calls via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Using the speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Accepting calls from the entrance telephone and opening the door . . . . . . . . . . . . . . . . . . . 35

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

En-bloc sending/correcting numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Using the caller list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Calling a subscriber from the personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Calling a subscriber from the corporate directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Calling a subscriber from the internal system phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Using the LDAP directory from the system phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Making calls using system speed-dial numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Dialing with speed-dial keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Talking to your colleague with a speaker call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Talking to your colleague with discreet calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Automatic connection setup (hotline) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Reserving a trunk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Assigning a station number (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Associated dialing/dialing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

During a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Using call waiting (second call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Preventing and allowing call waiting

(automatic camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Turning the call waiting tone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Saving a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Holding external calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Conducting a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Activating tone dialing/DTMF suffix dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Recording a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Transferring a call after a speaker call announcement in a group . . . . . . . . . . . . . . . . . . . . . 52

Sending a trunk flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

If you cannot reach a destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Call waiting (camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Busy override - joining a call in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Contents 7

Programming the function keys . . . . . . . . . . . . . . . . . . . . . . . . 55

Configuring function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Overview of functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Programming a procedure key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Configuring repdial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Deleting function key programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Displaying and assigning call charges . . . . . . . . . . . . . . . . . . . 60

Displaying call charges (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Displaying call charges for another telephone (not for U.S.). . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Dialing with call charge assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Privacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Voice encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Displaying status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Notes on voice encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Turning ringer cutoff on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Activating/deactivating "Do not disturb" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Caller ID suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Monitoring a room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Trace call – identifying anonymous callers (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Locking the telephone to prevent unauthorized use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Locking another telephone to prevent unauthorized use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Saving your PIN code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

More functions/services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Appointment reminder function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Saving a timed reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Using timed reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Sending a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Creating and sending a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Viewing and editing incoming messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Leaving an advisory message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Deleting advisory messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Displaying the number of waiting calls/overload display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Using another telephone like your own for a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Using a mobile phone number at a random phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Logging on to the "guest telephone" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Moving the connection to the next telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Logging off from the "guest telephone" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Fax details and message on answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Resetting services and functions

(system-wide cancelation for a telephone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Activating functions for another telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Using system functions from outside

DISA (Direct Inward System Access) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Using functions in ISDN via code dialing (keypad dialing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Controlling connected computers/programs/telephone data service . . . . . . . . . . . . . . . . . . . . . 77

Communicating with PC applications over a CSTA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Controlling relays (only for HiPath 3000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Sensors (HiPath 33x0/35x0 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Paging persons (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

8 Contents

Phonebooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Creating a new contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Editing a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Deleting a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Deleting all contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Searching for a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Corporate directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Searching for a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Advanced phonebook editing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Quick search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Making calls in the team/executive/secretary configuration. . . 86

Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Line utilization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Line seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Line/trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Accepting calls with the trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Dialing with trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Placing a call on hold on a trunk key and retrieving the held call . . . . . . . . . . . . . . . . . . . . . 88

Making calls on multiple lines alternately . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

MULAP conference release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Direct station selection keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Using DSS keys to accept calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Calling a team member directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Transferring a call in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Picking up a call for another team member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Forwarding calls on trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Transferring calls directly to the executive phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Using team functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Activating/deactivating a group call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Picking up a call for another member of your team. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Uniform Call Distribution (UCD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Special functions in the LAN . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Leaving hunt group/group call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Setting up "follow me" call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Controlling relays (only for HiPath 3000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Opening a door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Contents 9

Individual phone configuration . . . . . . . . . . . . . . . . . . . . . . . 103

Setting contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Setting the ringer mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Adjusting audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Adjusting the receiving volume during a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Adjusting the ring volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Adjusting the ringer pitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Adjusting the attention ring volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Adjusting the speakerphone to the room acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Language for system functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Setting local ring tones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Setting headset port use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Changing the user password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Network information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Testing the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Testing the phone's functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Checking the key assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Differing display views in a HiPath 4000 environment . . . . . . 111

Web interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Launching the web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Administrator Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

User Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

User menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Responding to error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Contact partner in case of problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Care and cleaning instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Labeling keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Local user menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Opening the user menu on the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

User menu display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Overview of functions and codes (alphabetical) . . . . . . . . . . 124

10 General information

General information

About this manual

This document contains general descriptions of the technical options, which may not always be available in individual cases. The required features must therefore be individually defined in the terms of the contract.

If a particular function on your phone is not available to you as described, this may be due to one of the following reasons:

• The function is not configured for you and your telephone. Please contact your system

administrator.

• Your communication platform does not feature this function. Please contact your Unify sales

partner for information on how to upgrade.

This user guide is intended to help you familiarize yourself with the OpenScape Desk Phone and all of its functions. It contains important information on the safe and proper operation of the OpenScape Desk Phone. These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone.

These instructions should be read and followed by every person installing, operating or programming the OpenScape Desk Phone.

These operating instructions are designed to be simple and easy to understand, providing clear step-by-step instructions for operating the OpenScape Desk Phone.

Administrative tasks are dealt with in a separate manual. The Quick Reference Guide contains quick and reliable explanations of frequently used functions.

Service

If you experience problems or defects with the phone, please dial the service number for your country.

For your own protection, please read the section dealing with safety in detail. Follow the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the unit.

The Unify service department can only help you if you experience problems or defects with the phone itself. Should you have any questions regarding operation, your specialist retailer or network administrator will gladly help you. For queries regarding connection of the telephone, please contact your network provider.

General information 11

Intended use

The OpenScape Desk Phone is a desktop or wall-mounted unit designed for voice transmission and for connection to a LAN. Any other use is regarded as unintended.

Telephone type

The identification details (exact product designation and serial number) of your telephone can be found on the nameplate on the underside of the base unit. Specific details concerning your communication platform can be obtained from your administrator. Please always have this information to hand when you contact our service department regarding faults or problems with the product.

Speakerphone quality and display legibility

• To ensure good speakerphone quality, the area in front of the microphone (front right) should be

kept clear. The optimum speakerphone distance is 50 cm.

• Proceed as follows to optimize display legibility:

– Turn the phone to tilt the display to ensure you have a frontal view of the display and avoid

light reflexes.

– Adjust the contrast as required

Æ Page 103.

Voice encryption

OpenScape Business

(from R 4), your OpenScape Desk Phone IP 35 G supports voice encryption from software release 3 (V1 R0.xxxx). This allows you to use your OpenScape Desk Phone to conduct calls without the risk of eavesdropping. Voice transmission is encrypted and then decrypted again on the call partner's phone and vice versa.

If "Secure Mode" is enabled on your phone and a connection is established to a phone that does not support voice encryption, the call is not encrypted and is thus not secure.

Your administrator can define in your communication system whether you are notified of unencrypted calls and how

Æ Page 63.

12 General information

Multi-line telephone, executive/secretary functions

Your OpenScape Desk Phone IP 35 G is a "multi-line telephone". This means that multiple lines can be configured by your administrator, which is not the case with single-line phones. Each line is assigned an individual phone number that you can use to make and receive calls. The programmable keys function as line keys on multi-line phones

Æ Page 87.

When using a multi-line phone to make and receive calls, certain particularities must be taken into account

Æ Page 87 ff.

The executive-secretary configuration is a special case. This is a multi-line telephone with special features (e.g. "Ring transfer" and "Pick up call"), configured especially for executive/secretary use

Æ Page 86 ff.

Group functions

For even more efficient telephone functionality, your administrator can configure various team functions such as call pickup, hunt groups and call distribution groups.

Getting to know the OpenScape Desk Phone 13

Getting to know the OpenScape Desk Phone

The following sections describe the most frequently used controls and displays.

The user interface of your OpenScape Desk Phone IP 35G

14 Getting to know the OpenScape Desk Phone

1 You can make and receive calls as normal using the handset.

The display provides intuitive support for telephone operation (two lines with up to 33 characters each).

The function keys (cannot be reprogrammed) allow you to call up the following frequently used functions during a call:

Messages: Open the mailbox Æ Page 17. Settings: Open the menu Æ Page 19. Speaker: Activate/deactivate the speakerphone function. Headset: Activate/deactivate the headset function. Vol.+ and Vol.-: Increase/reduce the volume of the loudspeaker/headset; set the contrast

lighter and darker.

Mute: Activate/deactivate the microphone. This function is useful to prevent the other party from listening in under certain circumstances, for example when consulting with someone else in the room or in case of annoying background noise.

Transfer: Transfer a call to another subscriber. Conference: Enable access to the conference functions.

Hold: Hold or retrieve the active call.

You can use the navigation keys to open the idle menu Æ Page 16 for example or to scroll forward or back in menus or execute an action.

5 The dialpad can be used to enter phone numbers and write text.

Depending on how they are programmed, you can use the keys as follows:

• Function keys

• Repdial/Direct station selection key

Each key can be programmed with one function. You can also use the preassigned functions:

• Release Call

• Redial

• Call List

7 Incoming calls and new voicemails are visually signaled via the call display.

Getting to know the OpenScape Desk Phone 15

Navigation keys

This control allows you to move between input fields, navigate in lists and menus or open the idle menu. You use the OK button to confirm options and launch functions:

Programmable function keys

Your OpenScape Desk Phone IP 35G has three fixed function keys (with LED), which you can reprogram with different functions or phone numbers at any time.

Depending on how they are programmed, you can use the keys as follows:

• Function keys

Æ Page 55

• Repdial keys

Æ Page 59

Each key can be programmed with one function.

The status of a function is shown by the LED display for the corresponding function key.

Meaning of LED displays on function keys

Key Functions when key is pressed



Open the idle menu Æ Page 16 or browse back in the menu.

Open the idle menu Æ Page 16 or browse forward in the menu.

Perform action

You will find information on the labeling of the function keys on Æ Page 116

LED Meaning of function key

Off The function is deactivated.

Flashing

1 In this manual, flashing keys are identified by this icon, regardless of the flashing interval. The flashing interval repre-

sents different statuses, which are described in detail in the corresponding sections of the manual.

Indicates the function status.

On The function is activated.

Preassignment of function keys:

• Release Call

• Redial

• Call List can include the following entries (depending on the configuration):

Unanswered calls?, internal or external, or all external calls, both answered and unanswered.

16 Getting to know the OpenScape Desk Phone

Dialpad

You can only use the digits 1 to 9 and 0 as well as the * and # characters when dialing a number. In cases where text input is possible, you can use the dialpad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly.

Example: To enter the letter "h", press the number 4 key on the keypad twice.

Alphabetic labeling of dial keys is also useful when entering vanity numbers (letters associated with the phone number's digits as indicated on the telephone spell a name, e.g. 0700 - PATTERN = 0700 - 687837).

Display

Your OpenScape Desk Phone IP 35G comes with a black-and-white LCD display. Adjust the contrast to suit your needs (

Æ Page 103).

Idle mode

If there are no calls taking place or settings being made, your OpenScape Desk Phone IP 35G is in idle mode.

Example:

Idle menu

Press one of the navigation keys b  d Æ Page 15 in idle mode to open the idle menu.

You can call up various functions here. The idle menu includes selected functions from the Program/Service menu

Æ Page 19.

The idle menu may contain the following entries:

• Caller list

• Forwarding on

• Lock phone

• DND on

• Advisory msg. on

• Ringer cutoff on

• Send message

• View sent message

• View callbacks

• Phonebook (system phonebook)

• HF answerback on

• Suppress call ID

• Waiting tone off

• DISA internal

To enter a digit in an alphanumerical input field, hold down the relevant key.

1. Must be activated by the administrator.

2. Only appears when there are messages that the recipient has not yet viewed.

3. Only appears if callback requests are saved.

220870 Business f

Time

Date

Open the idle menu

Own phone number

10:59 Wed 08 01.14

Getting to know the OpenScape Desk Phone 17

Mailbox

Depending on your communication platform and its configuration (consult your administrator), you can use the Messages key to access messages from services such as HiPath Xpressions in addition to messages received.

Messages

You can send short text messages to individual internal stations or groups. In idle mode (

Æ Page 16), the following signals alert you to the presence of new messages:

• Messages The key LED lights up.

• "Messages received" is displayed. Press the Messages key.

Example:

Voicemail

Press the Messages key.

If your system is appropriately configured, you can call the voice mailbox directly and immediately play back the messages saved.

If your telephone is connected to a voicemail system (such as Entry Voice Mail), the Messages key will also light up to alert you to any messages that have arrived. An appropriate message also appears on the display (for instance, in Entry Voice Mail: "X new messages").

To listen to your voicemail, follow the instructions on the display.

For a description of how to edit the entries Æ Page 70.

Display message

Caller ID

Function menu

Te xt ? f

Msg. from: Coco, Chanel

18 Getting to know the OpenScape Desk Phone

Call list

If you are unable to accept an external or internal call, the call attempt is stored in the caller list. Answered calls can also be saved (consult your administrator).

Your telephone stores up to ten calls in chronological order. Each call is assigned a time stamp. The oldest entry not yet deleted in the list is displayed first. Multiple calls from the same caller do not automatically generate new entries in the caller list. Instead, only the most recent time stamp for this caller is updated and its number incremented.

The caller list is automatically displayed

Æ Page 38 in the idle menu Æ Page 16.

Information is displayed regarding the caller and the time at which the call was placed.

Example:

Callers with suppressed numbers cannot be saved in the call list.

For a description of how to edit the call lists Æ Page 38.

Busy 21.02. 16:25 f

10168 PETER

Date

Telephone status during a call attempt

Time

Caller ID

Function menu

Getting to know the OpenScape Desk Phone 19

Use the Settings menu key to access the following options:

• Program/Service menu for your communication system

• Personal (local phonebook)

• Corporate (corporate directory)

• User (local telephone settings for users)

• Administrator (local telephone settings for administrators)

The menu key LED remains red as long as you are in this menu.

Settings

You can use the Settings option to access your communication system's extensive functions.

Example:

The menu structure consists of several levels. The first line in this structure shows the menu currently selected while the remaining lines show the options for this menu. The arrow next to an entry indicates the availability of additional options for this entry.

Opening the Settings

Press the Settings menu key, choose the Program/Service menu using the b d keys and

confirm with

Menu title

Further entries are available

D Next feature? l

Program/Service? f

Changeover? f Follow-me? f

! Call forw. - follow me? f ! 5097 m

Menu title

Further entries are available

Service

Destinations? f

Feature settings? f PIN / COS? f Calls? f More features m

20 Getting to know the OpenScape Desk Phone

Telephone user menu

You can configure settings for your OpenScape Desk Phone here.

Opening the user menu

To access: Press the Settings key. Select the "User" option with the b d keys and confirm

with

If necessary, enter the user password

Æ Page 108.

The menu structure contains several levels.

Control and monitoring function

A control or monitoring function can be activated on your phone for service purposes by remote maintenance.

Control function

Your administrator has the option to activate and deactivate features of the phone via remote maintenance. During maintenance, the handset, microphone, loudspeaker and headset are deactivated. You are additionally informed on the display that the control function is active.

Monitoring function

In order to detect malfunctioning of a phone, for example, your administrator can install a monitoring function. You can use your phone as normal during monitoring. However you will first be informed about the operation with a message on the display and prompted to allow monitoring.

You can also configure some of the settings using the web interface Æ Page 112 of your OpenScape Desk Phone.

Getting to know the OpenScape Desk Phone 21

Ports on the underside of the phone

Using network ports more efficiently

The OpenScape Desk Phone IP 35G has a built-in Ethernet switch. This means that you can connect a PC to the LAN directly via the phone. The option for connecting the telephone and PC must first be activated on the telephone by your administrator.

Using this connection option saves one network port for each switch used and requires fewer or shorter network cables when arranged correctly.

Network switch

Headset

Handset

Country-specific cable

Power supply unit (if necessary)

OpenScape Desk Phone IP 35GNetwork switch PC

22 Basic functions

Basic functions

Accepting a call

Special default ring signaling is set for your telephone:

• When you receive an internal call, your telephone rings once every four seconds (single-tone sequence).

• When you receive an external call, your telephone rings twice in rapid succession every four seconds (dual-tone sequence).

• When you receive a call from the entrance telephone, your telephone rings three times in rapid succession every four seconds (triple-tone sequence).

• If a call is waiting, you hear a short tone (beep) every six seconds.

The number or the name of the caller appears on the display.

Accepting a call via the handset

The phone rings. The caller appears on the screen1.

^ Lift the handset.

if nec. Vol.+ or Vol.- Raise or lower the volume. Keep pressing the key until the desired volume is set.

Please read the introductory chapter "Getting to know the OpenScape Desk Phone IP"

Æ Page 13 carefully before performing any

of the steps described here on your phone.

Your administrator can adjust the ring cadence for external and internal calls for you. In other words, different ring cadences can be set for different internal callers.

1. Pay attention to the notes on voice encryption Æ Page 63.

Basic functions 23

Accepting a call via the loudspeaker (speakerphone mode)

Suggestions for using speakerphone mode:

• Tell the other party that you are using speakerphone mode.

• The speakerphone works best at a low receiving volume.

• The ideal distance between the user and the telephone in speakerphone mode is about 50 cm (approx. 20 inches).

The phone rings. The caller appears on the screen

Speaker Press the key shown. The LED lights up.

if nec. Vol.+ or Vol.- Raise or lower the volume. Keep pressing the key until the desired volume is set.

Accepting a call via the headset

Prerequisite: A headset is connected.

The phone rings. The Headset key flashes.

Headset Press the key shown.

if nec. Vol.+ or Vol.- Adjust the call volume.

Switching to speakerphone mode

Prerequisite: You are conducting a call via the handset.

Speaker

\ Hold down the key and replace the handset. Then release the key and continue

the call.

if nec. Vol.+ or Vol.- Adjust the call volume. Keep pressing the key until the desired volume is set.

U.S. mode

If the country setting is set to U.S. (consult your administrator), you do not have to hold down the loudspeaker key when replacing the handset to switch to speakerphone mode.

Speaker Press the key shown.

] Replace the handset. Proceed with your call.

if nec. Vol.+ or Vol.- Adjust the call volume. Keep pressing the key until the desired volume is set.

1. Pay attention to the notes on voice encryption Æ Page 63.

Make sure your headset port is set up properly Æ Page 107.

24 Basic functions

Switching to the handset

Prerequisite: You are conducting a call in speakerphone mode.

^ and [ Lift the handset. Proceed with your call.

Open listening in the room during a call

You can let other people in the room join in on the call. Let the other party know that you have turned on the speaker.

Prerequisite: You are conducting a call via the handset.

Activating

Speaker Press the key shown. The LED lights up.

Deactivating

Speaker Press the key shown. The LED goes out.

Turning the microphone on and off

To prevent the other party from listening in while you consult with someone in your office, you can temporarily switch off the handset microphone or the handsfree microphone. You can also switch on the handsfree microphone to answer an announcement via the telephone speaker (speaker call

Æ Page 35).

Deactivating the microphone

Mute Press the "Mute" key.

Activating the microphone

Mute Press the illuminated "Mute" key.

Ending the call

Release Call Press the key shown.

Speaker Press the illuminated key.

\ Replace the handset.

Basic functions 25

Making calls

Off-hook dialing

^ Lift the handset.

j Internal calls: Enter the phone number.

External calls: Enter the external code and the phone number

The called party does not answer or is busy:

\ Replace the handset.

On-hook dialing

j Internal calls: Enter the phone number.

External calls: Enter the external code and the phone number

The other party answers with speaker:

^ Lift the handset.

or On-hook dialing: Speakerphone mode.

The called party does not answer or is busy:

Speaker Press the key shown. The LED goes out.

Dialing with the headset connected

Prerequisite: The headset is connected.

j Internal calls: Enter the phone number.

External calls: Enter the external code and the phone number.

Headset The headset key lights up.

The connection is set up as soon as your input is complete

1. Pay attention to the notes on voice encryption Æ Page 63.

Your system may also be programmed so that you have to press the "internal" key before you dial the internal number. You then do not have to enter an external code to call the external party (automatic trunk seizure/prime line is not active; consult your administrator).

Make sure your headset port is set up properly Æ Page 107.

26 Basic functions

Dialing with repdial keys

Prerequisite: You have saved a number on a repdial key Æ Page 59.

S Press the key with the saved number

If the number is saved at the second level, press the "Shift" key first.

Redialing a number

The last ten external phone numbers dialed are stored automatically.

You can redial them simply by pressing a key.

Displaying and dialing saved station numbers

Prerequisite: The Redial key is not reprogrammed.

Redial Press the key shown.

Keep confirming until the phone number you want appears.

Select and confirm the option shown

Rejecting calls

You can reject calls you do not wish to take. The call is then signaled on another definable telephone (consult your administrator).

Prerequisite: The Release Call key is not reprogrammed. The phone rings. The caller appears on the screen.

Release Call Press the key shown.

If a call cannot be rejected, your telephone will continue to ring. The message "currently not possible" is displayed (e.g. in the case of recalls).

1. Pay attention to the notes on voice encryption Æ Page 63.

You can also press the repdial key during a call and automatically initiate a callback

Æ Page 27.

If this feature is configured (consult your administrator), account codes entered are also saved

Æ Page 61.

Next?

Call?

Basic functions 27

Calling a second party (consultation)

You can call a second party while a call is in progress. The first party is placed on hold.

Confirm the option shown.

j Call the second party

Return to the first party, the second party does not answer:

Confirm the option shown.

End the consultation:

Select and confirm the option shown.

Switching to the held party (alternating)

Select and confirm the option shown1.

Combining the call parties in a three-party conference

Select and confirm the option shown.

Conference Press the key shown.

Leaving a conference

Select and confirm the option shown.

Transferring a call

If the person you are speaking to wants to speak to another colleague of yours, you can transfer the call to that colleague.

Confirm the option shown.

j Enter the number of the party to whom you want to transfer the call.

[ Announce the call, if necessary.

Transfer Press the key shown. The person you were speaking with is now connected to

the desired party.

\ Replace the handset.

Select and confirm the option shown

Consultation?

1. Pay attention to the notes on voice encryption Æ Page 63.

Return to held call?

Quit and return?

Toggle/Connect?

Conference?

If voice encryption is not activated or not available on a conference party's phone, the entire conference is not secure. It may be indicated that the call is not secure. For more information on conferences, see

Æ Page 50.

Leave conference?

Consultation?

Transfer?

2. ”Differing display views in a HiPath 4000 environment” Æ Page 111

28 Basic functions

Forwarding calls

Using variable call forwarding

You can immediately forward internal or external calls to different internal or external telephones (destinations). (External destinations require special configuration in the system.)

Prerequisite: The Forward key is not reprogrammed.

Forward Press the key shown.

d Open the idle menu Æ Page 16.

Select and confirm the option shown.

Confirm the option shown.

Select and confirm the option shown.

j Enter the destination number.

Confirm the option shown.

The call forwarding symbol as well as the phone number and possibly also the forwarding destination name are displayed.

Deactivating call forwarding

Forward Press the key shown.

d Open the idle menu Æ Page 16.

Select and confirm the option shown.

When call forwarding is active, a special dial tone sounds when you lift the handset.

If DID DTMF is active (consult your administrator), you can also forward calls to this destination. Destinations: Fax = 870, DID = 871, Fax-DID = 872.

If you are a call forwarding destination, your display will show the number or the name of the originator on the upper line and that of the caller on the lower line.

Special features must be taken into consideration if your telephone operates with system networking via LAN

Æ Page 99!

Forwarding on?

1=all calls?

2=external calls only?

3=internal calls only?

Save?

K 100168

Forwarding off

Basic functions 29

Using call forwarding no reply (CFNR)

Calls that are not answered after three rings (=default, can be adjusted by administrator) or that are received while another call is ongoing can be automatically forwarded to a specified telephone.

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

j Enter the destination number.

• Enter the internal station number for internal destinations

• Enter the external code and the external station number for external destinations

Confirm the option shown.

Deactivating call forwarding no reply

Settings Open the menu Æ Page 19.

Select and confirm the option shown.

Confirm the option shown.

Select and confirm to return to idle mode and not deactivate call forwarding.

Program/Service?

*495=CFNR on?

Save?

Program/Service?

#495=CFNR off?

Delete?

Exit

If CFNR is activated, "CFNR on" appears briefly on the display after you hang up.

30 Basic functions

Call forwarding in the event of telephone failure (CFSS)

If configured (consult your administrator), you can define an internal or external call forwarding destination that activates in the event of telephone failure.

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

j Enter the destination number.

Confirm the option shown.

Deactivating call forwarding/deleting a destination:

Settings Open the menu Æ Page 19.

Select and confirm the option shown.

Confirm to deactivate and delete the forwarding destination.

Select and confirm to return to idle mode and not deactivate call forwarding.

Changing the forwarding destination (if call forwarding is active):

Settings Open the menu Æ Page 19.

Select and confirm the option shown.

*9411 Enter the code.

Confirm the option shown.

j Change the destination phone number.

Confirm the option shown.

Program/Service?

*9411= CFSS on?

Save?

Program/Service?

#9411= CFSS off?

Delete?

Exit?

Program/Service?

Change?

Save?

Basic functions 31

Call forwarding in the carrier network and forwarding multiple subscriber numbers (MSN) (not for U.S.)

If this function has been configured (consult your administrator), you can forward calls to your assigned multiple subscriber number MSN (DID number) directly within the carrier network. For example, you can forward your phone line to your home phone after business hours.

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

Select and confirm the required type of call forwarding.

Select and confirm the option shown.

j Enter your DID number. j Enter the destination number (without the external code).

Confirm the option shown.

Deactivating call forwarding

Select and confirm the option shown.

Confirm the displayed call forwarding type.

j Enter your DID number.

Program/Service?

Trunk FWD on?

1=immediate?

2=on no answer?

3= on busy?

Save?

Trunk FWD off?

32 Basic functions

Using callback

You can request a callback if the internal station called is busy or if nobody answers. This also applies for external calls via ISDN exchanges. This feature saves you from having to make repeated attempts to reach the user. You receive a callback:

• When the other party is no longer busy

• When the user who did not answer has conducted another call

Saving a callback

Prerequisite: You have reached a busy line or no one answers.

Confirm the option shown.

Accepting a callback

Prerequisite: A callback was saved. Your telephone rings and the following message appears on the display "Callback: ...“.

^ Lift the handset.

Speaker Press the key shown. The LED lights up.

Select and confirm the option shown.

You hear a ring tone

When configured (consult your administrator), all callback requests are automatically deleted overnight.

Callback?

Answer?

1. Pay attention to the notes on voice encryption Æ Page 63.

Basic functions 33

Viewing and deleting a saved callback

d Open the idle menu Æ Page 16.

Select and confirm the option shown

Select and confirm to display additional entries.

Deleting a displayed entry

Confirm the option shown.

Ending retrieval

Select and confirm the option shown.

Settings Press the key shown. The LED goes out.

Speaker Press the key shown. The LED goes out.

View callbacks?

1. ”Differing display views in a HiPath 4000 environment” Æ Page 111

Next callback?

Delete?

Exit?

34 Enhanced phone functions

Enhanced phone functions

Accepting calls

Picking up a specific call for your colleague

You hear another telephone ring.

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

Select and confirm the option shown

if nec.

Select and confirm until the required station is displayed.

Confirm the option shown.

j If you know the number of the telephone that is ringing, enter it directly

Accepting calls via the headset

Prerequisite: The headset is connected.

Headset The LED flashes when a call is received. Press the key shown. Conduct call.

Ending the call:

Headset Press the key shown. The key LED extinguishes2.

Program/Service?

More features?

*59=Pickup - directed?

1. ”Differing display views in a HiPath 4000 environment” Æ Page 111

Next?

Accept call?

2. Pay attention to the notes on voice encryption Æ Page 63.

Make sure your headset port is set up properly Æ Page 107.

Enhanced phone functions 35

Using the speakerphone

A colleague addresses you directly over the speaker with a speaker call. You hear a tone before the announcement. The other party’s name or station number appears on the screen. You can conduct the call with the handset or in speakerphone mode.

^ Lift the handset and answer the call.

Press the "OK" key to confirm your selection and answer the call.

Enabling and disabling handsfree answerback

d Open the idle menu Æ Page 16.

Select and confirm the option shown.

Accepting calls from the entrance telephone and opening the door

If an entrance telephone has been programmed, you can use your telephone to speak to someone at the entrance telephone and to activate a door opener. If you have the proper authorization (consult your administrator), you can activate the door opener, enabling visitors to open the door themselves by entering a 5-digit code (e.g. using a DTMF transmitter or the keypad installed).

Speaking to visitors via the entrance telephone

Prerequisite: Your telephone rings.

^ Lift the handset within thirty seconds. You are connected to the entrance tele-

phone immediately.

^ Lift the handset after more than thirty seconds.

j Dial the entrance telephone number.

Mute off?

If handsfree answerback is enabled (see below), you do not need to switch on the microphone - you can answer directly. You can answer immediately in speakerphone mode. If handsfree answerback is disabled (default setting), follow the procedure described above. Placing a speaker call to a colleague

Æ Page 43.

HF answerback on?

HF answerback off?

36 Enhanced phone functions

Opening the door from your telephone during a call from the entrance telephone

Confirm the option shown.

Opening the door from your telephone without calling the entrance telephone

Settings Open the menu Æ Page 19.

Select and confirm the option shown.

j Dial the entrance telephone number.

Opening the door with a code (at the door)

j After ringing the bell, enter the five-digit code (using the keypad or a DTMF

transmitter). Depending on how the door opener has been programmed, a doorbell call signal may or may not be forwarded.

Activating the door opener

Settings Open the menu Æ Page 19.

Select and confirm the option shown.

j Dial the entrance telephone number. j Enter the five-digit code. Default code = "00000".

Select the displayed function and press "OK" to change the code.

Select and confirm the option shown.

You can also open the door without a doorbell ring.

Deactivating the door opener

Settings Open the menu Æ Page 19.

Select and confirm the option shown.

Open door?

Program/Service?

*61=Open door?

Special features must be taken into consideration if your telephone operates with system networking via LAN

Æ Page 102!

Program/Service?

*89=Door opener on?

3=change password?

1=enable with ring?

2=enable without ring?

Program/Service?

#89=Door opener off?

Enhanced phone functions 37

Making calls

En-bloc sending/correcting numbers

If this feature is configured (consult your administrator), a connection is not attempted immediately when a station number is entered. This means that you can correct the number if necessary. The station number is only dialed at your specific request.

j Internal calls: Enter the phone number.

External calls: Enter the external code and the phone number.

Dialing entered/displayed numbers

^ Lift the handset.

Confirm the option shown

Correcting numbers entered

Select and confirm the option shown. The last digit entered in each case is deleted.

j Enter the required digit(s).

Canceling en-bloc sending

Select and confirm the option shown.

Speaker Press the key shown. The LED goes out.

Call?

1. Pay attention to the notes on voice encryption Æ Page 63.

A station number can only be corrected as it is being entered. Station numbers stored for number redial, for example, cannot be corrected.

Delete number?

Cancel?

38 Enhanced phone functions

Using the caller list

Detailed information as well as a sample display entry are provided on

Æ Page 18.

Retrieving the caller list

Prerequisite: Your administrator has set up a caller list for your telephone.

d Open the idle menu Æ Page 16.

Confirm the option shown

Call List Press the illuminated key to open the call list.

The latest entry is displayed, see the example on

Æ Page 18.

To view other calls, confirm each subsequent display.

Ending retrieval

Select and confirm the option shown.

Settings Press the key shown. The LED goes out.

Speaker Press the key shown. The LED goes out.

Displaying the call time

Prerequisite: You have retrieved the caller list and the selected call is displayed

Æ Page 18.

Select and confirm the option shown.

Dialing a station number from the caller list

Prerequisite: You have retrieved the caller list and the selected call is displayed. Select and confirm the option shown

Removing an entry from the caller list

Prerequisite: You have retrieved the caller list and the selected call is displayed.

Confirm the option shown.

Caller list?

1. ”Differing display views in a HiPath 4000 environment” Æ Page 111

Next?

Previous?

Time/date sent?

Call?

2. Pay attention to the notes on voice encryption Æ Page 63.

The caller is automatically deleted from the caller list when a connection is finally set up.

Delete?

Enhanced phone functions 39

Calling a subscriber from the personal phonebook

Settings Open the menu Æ Page 19.

Select and confirm to open the local phonebook.

Select and confirm the relevant entry. The connection is set up (see also

Æ Page 80).

Calling a subscriber from the corporate directory

Prerequisite: You have searched for and selected a subscriber in the corporate directory

Æ Page 83.

Confirm the subscriber. The connection is set up.

Calling a subscriber from the internal system phonebook

The internal system phonebook of your communication system contains all station numbers and system speed-dial numbers assigned to a name. Consult your administrator to find out if one was configured for your system.

Prerequisite: Names have been assigned to the station numbers stored in the system.

^ Lift the handset.

Speaker Press the key shown. The LED lights up.

Confirm the option shown.

if nec. If several phonebooks have been configured:

Confirm the option shown.

The first entry is displayed on the screen.

Vol.+ or Vol.- Scroll to next or previous entry.

Select and confirm the option shown.

j Enter the name you want to find, or just the first few letters, using the keypad

Æ Page 16.

if nec.

Select and confirm each letter to be deleted. The last letter entered is deleted. If all letters are deleted, the first entry in the phonebook will be displayed again.

if nec.

Select and confirm the option shown. All entered letters are deleted and the first entry in the phonebook is displayed again.

Personal f

Niels, Bohr f

Directory?

1=internal?

Scroll Next?

Scroll Previous?

Delete Character?

Delete Line?

40 Enhanced phone functions

The entry you wish to dial appears on the screen

Select and confirm the option shown1.

Using the LDAP directory from the system phonebook

If configured (consult your administrator), you can search for directory data in the LDAP database via the system phonebook of the communication system and dial the number of any subscriber you find there.

Prerequisite: The LDAP search feature has been configured in the system.

^ Lift the handset.

Speaker Press the key shown. The LED lights up.

Confirm the option shown.

if nec. If several phonebooks have been configured in the system:

Select and confirm the option shown.

j Enter the name you wish to search for using the keypad (max. 16 characters)

Æ Page 16.

Partial entries are accepted, for example "Mei" for Meier.

if nec. If configured (consult your administrator), you can also search for last name and

first name. To separate last name and first name by a space, enter "0". Partial entries are accepted, for example "Mei P" for "Meier Peter".

if nec.

Select and confirm each letter to be deleted. The last letter entered is deleted.

Confirm the option shown. The name is searched for. This may take a few seconds.

Call?

1. Pay attention to the notes on voice encryption Æ Page 63.

Directory

2=LDAP?

Delete Character?

In large databases, the results of the search may be incomplete if too few characters are entered

Æ Page 41.

Search?

Enhanced phone functions 41

The result is displayed

If only one name is found, it is displayed. Confirm the option shown.

If several names are found (max. 50), the first name is displayed.

Vol.+ or Vol.- Scroll to the next or previous entry.

Confirm the option shown.

Select and confirm the option shown.

Select and confirm the option shown

If no name is found

If your search does not yield any name corresponding to your query, you can extend the range of the search, for example by deleting characters.

Select and confirm the option shown. For further procedure, see above.

If too many names are found

If more than the maximum of 50 names are found corresponding to your query, only an incomplete list of results can be displayed.

You can view these results, select any of the names or change the search (e.g. narrow the search by entering more characters).

Confirm to view the incomplete list. For further procedure, see above.

or Narrow down the search.

Select and confirm in order to change the search. For further procedure, see above.

Call?

Scroll Next?

Scroll Previous?

Call?

1. Pay attention to the notes on voice encryption Æ Page 63.

Modify search?

In this case it is advisable to narrow down the search so that all corresponding names can be displayed.

Show matches?

Modify search?

42 Enhanced phone functions

Making calls using system speed-dial numbers

Prerequisite: You know the system speed-dial numbers (consult your administrator).

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

Select and confirm the option shown

j Enter a three-digit speed-dial number

if nec.

Suffix dialing

j If necessary, you can suffix-dial additional digits (for example, the user's

extension) at the end of the saved station number. If this feature is configured, a suffix is automatically dialed (for example, "0" for the exchange) if no entries are made within 4 or 5 seconds.

Dialing with speed-dial keys

Prerequisite: You have configured speed-dial keys Æ Page 42.

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

Select and confirm the option shown

[1]

) Press the key shown.

j Press the required speed-dial key

Configuring a speed-dial key

You can program the keys 0 to 9 with ten frequently used phone

numbers.

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

Select and confirm the option shown

[1]

Confirm the option shown.

) Press the key shown.

j Press the required speed-dial key. If the key is already in use, the programmed

phone number appears on the screen.

Confirm the option shown.

j First enter the external code and then the external station number.

Confirm the option shown.

Program/Service?

*7=Use speed dialing?

1. ”Differing display views in a HiPath 4000 environment” Æ Page 111

2. Pay attention to the notes on voice encryption

Æ Page 63.

Program/Service?

*7=Use speed dialing?

Program/Service?

*92=Change speed dial?

Change?

Change

Save

Enhanced phone functions 43

or If you make a mistake:

Select and confirm the option shown. This deletes all numbers entered.

Confirm the option shown.

Select and confirm the option shown.

Talking to your colleague with a speaker call

You can make a speaker announcement through a loudspeaker if connected (consult your administrator) or to an internal user with a system telephone without any action on their part.

d Open the idle menu Æ Page 16.

Select and confirm the option shown.

j Enter the phone number.

Previous?

Next?

Change?

Delete?

Exit?

*80=Speaker call?

Responding to a speaker call Æ Page 35.

44 Enhanced phone functions

Talking to your colleague with discreet calling

If this function has been configured (consult your administrator), you can join an ongoing call conducted by an internal user on a system telephone with display. You can listen in unnoticed and speak to the internal user without being overheard by the other party (discreet calling).

^ Lift the handset.

)945 Enter the code.

j Enter your internal station number.

Automatic connection setup (hotline)

If this function is configured (consult your administrator), the system automatically sets up a connection to a preset internal or external destination.

^ Lift the handset.

Depending on the setting, the connection is either set up immediately or only after a preset period of time (= hotline after a timeout).

Reserving a trunk

If configured (consult your administrator), you can reserve an occupied line for yourself. When the line is free, you receive a call and a note on the display.

Prerequisite: "Currently busy" appears on the display.

Confirm the option shown.

Reserved line is free:

Your telephone rings. "Trunk is free" appears on the display.

^ Lift the handset. You will hear the dial tone.

j Enter the external phone number.

Your administrator can protect your telephone against discreet calling.

Reserve trunk

Enhanced phone functions 45

Assigning a station number (not for U.S.)

If this function has been configured (consult your administrator), you can selectively assign a specific number (DID number) to your telephone before making an external call. The assigned number then appears on the called party's display.

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

j Enter the DID number you wish to use. j Dial the external number.

Associated dialing/dialing aid

If this function has been configured (consult your administrator), you can use a dialing aid to dial numbers and set up calls for your telephone. The operating procedure depends on whether the dialing aid is connected to the

bus or the a/b (T/R) port.

You can also use your system telephone as a dialing aid for other telephones.

Dialing aid on the S0 bus

On the PC, select a destination and start dialing.

^ The speaker on your telephone is switched on. Lift the handset when the other

party answers.

Dialing aid at the a/b (T/R) port

On the PC, select a destination and start dialing.

"Lift the handset" appears on the PC screen.

^ Lift the handset.

Dialing aid from your telephone for another telephone:

Settings Open the menu Æ Page 19.

Select and confirm the option shown.

j Enter the internal station number ("Call for:"). j Enter the number you wish to dial.

Program/Service?

*41=Temporary MSN?

Program/Service?

*67=Associated dialing?

46 Enhanced phone functions

During a call

Using call waiting (second call)

Callers can still reach you while you are conducting another call. A signal alerts you to the waiting call. You can ignore or accept the second call. When you accept the waiting call, you can either end the first call or place it on hold and resume the call later on. You can also block the second call or the signal tone

Æ Page 47.

Prerequisite: You are conducting a phone call and hear a tone (approx. every six seconds).

Ending the first call and answering the waiting call

\ Replace the handset. Your phone rings

^ Answer the second call. Lift the handset.

Placing the first call on hold and answering the second call

Select and confirm the option shown1.

You are connected to the second caller. The first party is placed on hold.

Ending the second call and resuming the first one

Confirm the option shown.

\ Replace the handset.

Recall the first party.

^ Lift the handset.

1. Pay attention to the notes on voice encryption Æ Page 63.

Call waiting?

Quit and return?

hz 23189 Coco

Enhanced phone functions 47

Preventing and allowing call waiting (automatic camp-on)

If this function has been configured (consult your administrator), you can prevent or allow a second call

Æ Page 46 from being signaled by automatic camp-on

during an ongoing call.

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

Select and confirm the option shown

Select and confirm the option shown.

Turning the call waiting tone on and off

You can suppress the call waiting tone (approx. every six seconds) for second calls. A single special dial tone then alerts you to the waiting call.

Activating

d Open the idle menu Æ Page 16.

Select and confirm the option shown.

Deactivating

d Open the idle menu Æ Page 16.

Select and confirm the option shown.

Saving a number

You can save your call partner's station number for subsequent redialing from the caller list

Æ Page 38.

Prerequisite: You are conducting a call.

Select and confirm the option shown.

Program/Service?

#490=Call wait.trm.off?

1. ”Differing display views in a HiPath 4000 environment” Æ Page 111

*490=Call wait.trm.on?

Waiting tone off?

Waiting tone on?

Save number?

48 Enhanced phone functions

Parking a call

You can park up to ten internal and/or external calls. Parked calls can be displayed and picked up on another telephone. This feature is useful, for example, if you want to continue a call at another phone.

Prerequisite: You are conducting a call.

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

0 ... 9 Enter the number of the park position (0 - 9) and make a note of it. If the park

position number you entered is not displayed, it is already in use; enter another one.

Retrieving a parked call

Prerequisite: One or more calls have been parked. The phone is idle.

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

Select and confirm the option shown

0 ... 9 Enter the park position number you noted earlier.

If the park position number you enter is not in use, you cannot retrieve the call.

Program/Service?

*56=Park a call?

Program/Service?

Retrieve call?

1. ”Differing display views in a HiPath 4000 environment” Æ Page 111

If a parked call is not picked up, after a specific period of time the call is returned to the telephone from where it was parked (recall).

Enhanced phone functions 49

Holding external calls

If you have programmed a hold key on your phone Æ Page 55, you can put external calls on hold. All other stations can then pick up the call on the assigned line.

Hold Press the key shown.

The message of the relevant trunk appears (e.g. 801); note the trunk number. If available, the LED of the assigned trunk key flashes slowly.

if nec.

\ or Release Call Replace the handset or press the key shown.

Depending on the configuration, this may be necessary so other members can also pick up the call on hold.

Picking up a call on hold

Prerequisite: One or more calls are on hold. The phone is idle.

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

S If the "Retrieve" key Æ Page 55 is available, press it.

j Enter the noted trunk number.

T If there is a "Line:" key available for the relevant trunk, the LED flashes slowly.

Press the key shown.

Held on line: 801

Program/Service?

Retrieve line

50 Enhanced phone functions

Conducting a conference

In a conference call, you can talk to as many as four other parties at the same time. These may be internal or external users.

j Call the first party.

Select and confirm the option shown.

j Call the second party. Announce the conference.

Select and confirm the option shown.

Conference Press the key shown.

A tone sounds every 30 seconds to indicate that a conference is in progress (can be disabled, consult your administrator).

If the second party does not answer

Confirm the option shown.

Adding up to five parties to a conference

Confirm the option shown.

j Call the new party. Announce the conference.

Select and confirm the option shown.

Conference Press the key shown.

You can only add parties to or remove them from a conference if you initiated the conference.

Start conference? f

Conference?

If voice encryption is not activated or not available on a conference party's phone, the entire conference is not secure. It may be indicated that the call is not secure

Æ Page 63.

Return to held call?

Add party?

Conference?

Enhanced phone functions 51

Removing parties from the conference

Select and confirm the option shown. The first party is displayed.

Confirm as often as required until the desired party appears.

Select and confirm the option shown.

Leaving a conference

Select and confirm the option shown.

\ Replace the handset if this feature is configured (consult your administrator).

Ending a conference

Select and confirm the option shown.

\ Replace the handset if this feature is configured (consult your administrator).

Removing the central office party from the conference

Select and confirm the option shown.

Activating tone dialing/DTMF suffix dialing

You can transmit dual-tone multifrequency (DTMF) signals to control devices such as an answering machine or automatic information system.

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

j You can use the keys 0 through 9, * and # to transmit DTMF

signals.

View conf parties?

Next?

Remove party?

If a participant who was connected to the conference via an unencrypted line leaves, the conference remains unsecured.

Leave conference?

End conference?

Drop last conf. party?

Program/Service?

*53=DTMF dialing?

Ending the call also deactivates DTMF suffix dialing. Your system may be configured so that you can start DTMF suffix dialing immediately after setting up a connection.

52 Enhanced phone functions

Recording a call

If configured (consult your administrator for details), you can record an active call.

Prerequisite: You are on a call, the "Recording" key is configured

Æ Page 55.

S Press the "Recording" key. The LED lights up.

You and the other party hear an announcement that recording has started and as long as recording is still running, you hear an acoustic signal approx. every 15 seconds.

Stopping recording

R Press the illuminated "Recording" key. The LED goes out.

Listening to a recording

Playback of the recording depends on the voice recording system used (see the relevant user manual).

Transferring a call after a speaker call announcement in a group

If this function has been configured (consult your administrator), you can use a speaker call (announcement

Æ Page 43) to announce a call in progress to a

group of users

Æ Page 93.

Once a member of the group has accepted the call request, you can transfer the waiting party.

Prerequisite: You are conducting a call.

Confirm the option shown. The other party is placed on hold.

d Press the key shown.

Select and confirm the option shown.

j Enter the group's station number.

[ Announce the call.

When a member of the group answers the call

Æ Page 35, you are connected

to this party.

\ Replace the handset.

Select and confirm the option shown

During recording, it is not possible to add further call parties.

Consultation?

*80=Speaker call?

Transfer?

1. ”Differing display views in a HiPath 4000 environment” Æ Page 111

If the connection between the two other parties is not established within 45 seconds, the call from the first party returns to you (=recall).

Enhanced phone functions 53

Sending a trunk flash

To activate ISDN-type services and features through the network carrier's analog trunks or those of other communication platforms (such as "consultation hold"), you must send a signal to the trunks before dialing the service code or telephone number.

Prerequisite: You have set up an external connection.

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

j Enter the service code and/or telephone number.

If you cannot reach a destination

Call waiting (camp-on)

Prerequisite: You have dialed an internal number and hear a busy signal. It is important that you reach the called party.

Wait (approx. 5 seconds) until "Camp-on" appears on the display and the busy tone is followed by the ring tone.

The called party can then respond

Æ Page 46.

Busy override - joining a call in progress

This function is only available if it has been configured (consult your administrator).

Prerequisite: You have dialed an internal number and hear a busy signal. It is important that you reach the called party.

Select and confirm the option shown.

The called party and person to whom this party is talking hear an alerting tone every two seconds. If the called party has a system telephone with display, the following appears on the screen: "Override: (Number or name)".

You can now start talking.

Program/Service?

*51=Trunk flash?

Camp-on

The called party can prevent this automatic call waiting Æ Page 47.

If this feature is configured (consult your administrator), you will hear the ring tone and the message "Camp-on" is immediately displayed.

Override?

54 Enhanced phone functions

Using night answer

When night answer mode is active, for example during a lunch break or after office hours, all external calls are immediately forwarded to a specific internal telephone (night station). The night station can be defined by your administrator (= standard night answer service) or by you (= temporary night answer service).

Activating

Select and confirm the option shown.

Press the "OK" dialog key to confirm (= standard night answer service).

* Enter the code (= standard night answer service).

j Enter the destination number (= temporary night answer service).

Confirm the option shown.

Deactivating

Select and confirm the option shown.

The administrator can also configure an "automatic night answer service". The automatic night answer service activates at specific times for your telephone depending on how it is programmed. You can deactivate the automatic night answer service or replace it with a night answer service you configured (see above).

Special features must be taken into consideration if your telephone operates with system networking via LAN

Æ Page 100!

Night answer on?

*=default?

Save?

Night answer off?

Programming the function keys 55

Programming the function keys

You can program frequently used functions, station numbers or procedures onto the function keys on your OpenScape Desk Phone IP 35 G or key module.

Configuring function keys

Please see also the information on Æ Page 15.

Example: Programming the Shift key

Settings Open the menu Æ Page 19.

Select and confirm the option shown.

S Press the key shown.

Confirm the option shown.

Select and confirm the option shown.

Confirm the option shown.

if nec.

Select and confirm the option shown.

Some functions (e.g. with "Call forwarding") can be saved even if they are incomplete. This means that when later initiating the function by pressing the button, further inputs are required.

Confirm the option shown.

Select and confirm the option shown.

The label appears automatically and cannot be changed for the Shift key. It can be changed for all other functions.

The LED displays show the status of the function

Æ Page 15 and Æ Page 56.

A list of all available functions is displayed, see the overview Æ Page 56.

Program/Service?

*91=Prog. feature key

Change key

More features g

Shift key

Save incomplete

Exit

Another key

56 Programming the function keys

Overview of functions

The functions are split into the following menus:

• Destinations

• Control Relay

• PIN and Authorization

• Calls

• More Features

Saved function LED messages

Call forwarding, Forwarding - trunk, Forward line, Night answer, Do not disturb, Telephone lock, Advisory message, Ringer cutoff, HF answerback on/off, Join/leave group, Caller ID suppression, Call wait.trm., Waiting tone off, Ring transfer, Recording, Door opener on/off, Control relay (only for HiPath 3000), Ringing group on, Shift key, UCD (Available on/off, Work on/ off), Night answer on/off, MULAP privacy release:

S Saved function is not activated. R Saved function is activated.

Callback:

S You have no entry for callback. R You have an entry for callback.

Repdial key (internal), direct station select:

S Party not on a call. R Party is on a call or has activated DND. T Flashing quickly - I'm being called, please accept.

Flashing slowly - another party is being called and has not yet accepted the call.

Call key, General call key, Trunk key, MULAP key, Temporary MSN:

S No call via the corresponding trunk. R Active call via the corresponding trunk.

T Flashing quickly - call on the corresponding trunk, call pickup is possible by

pressing the key. Flashing slowly - a call is placed on hold on the relevant trunk.

The available functions depend on your configuration. If a function is missing, consult your administrator.

Programming the function keys 57

Trunk group key:

S At least one trunk is free. R All lines in this trunk group are occupied.

View call charges:

S No chargeable calls have been set up since the last check. R Chargeable calls have been set up since the last check.

Call forwarding, Forward line:

T Flashing slowly - your line is a call forwarding destination.

Fax/answering machine details:

S No fax received or no message on the answering machine. R Fax received or message on the answering machine.

View the number of calls:

S No waiting callers. T Flashing quickly - callers waiting (certain number is exceeded).

Flashing slowly - callers waiting (certain number is reached).

Data I/O service:

S No connection to an application. R Active connection to an application.

T Flashing slowly - connection to an application is temporarily interrupted.

The following functions programmed on keys do not have a LED function:

Repdial key (external), Procedure key, Trace call, Speed dial, Clear, Lock all phones, Send message, Directory (1=internal, 2=LDAP), Call waiting, Toggle/ Connect, Conference, Speaker call, Retrieve line, Reserve trunk, Release trunk, Temporary phone, Override, Park a call, Pickup - directed, Pickup - group, Account code, Show call charges, Page, Answer page, Timed reminder, Open door, DTMF dialing, Recall key, Room monitor, Hold key, Consult internal, Consultation, Associated dial, Associated serv., Tel. data service, Mobile login, Discreet call.

58 Programming the function keys

Programming a procedure key

Numbers and functions that require further input, i.e. which contain several operating steps, can be saved on a key on your telephone. The relevant administrator must have granted the appropriate authorization.

For example the function "Associated dialing"

Æ Page 45 together with the

required input (phone number of the phone for which the call is to be made + phone number to be dialed) can be saved on a key. Numbers that require further input can also be saved.

Please see also the information on

Æ Page 15.

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

S Press the key shown.

Confirm the option shown.

Select and confirm the option shown.

j Enter procedure. Example: *67 231 123456 *67 Code for associated dialing 231 Number of the phone for which the call should be made

12345 The number to be dialed.

if nec.

S Press the "Pause" key to enter pauses (a "P" appears on the display).

Confirm the option shown.

If you make a mistake:

Select and confirm the option shown. This deletes all numbers entered.

Confirm the option shown.

Select and confirm the option shown.

Program/Service?

*91=Prog. feature key

Change key

More features g

Procedure key g

Save

Exit

Another key

Select the saved procedure by pressing the key. Procedures with activatable/deactivatable functions are activated by pressing the key once and deactivated by pressing it again.

You can press the procedure key during a call to automatically send the saved digits as DTMF signals

Æ Page 51. For display messages when

saving procedures, see

Æ Page 115.

Programming the function keys 59

Configuring repdial keys

You can also program internal and external station numbers at the second level. The LED function is not available for internal station numbers at the second level. A "Shift" key

Æ Page 55 has to be configured in order to program the

second level.

Please see also the information on

Æ Page 15.

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

S Press the key shown.

Confirm the option shown.

if nec.

Select and confirm the option shown.

Confirm the option shown.

j Enter the phone number.

If you make a mistake:

Select and confirm the option shown. This deletes all numbers entered.

Confirm the option shown.

Select and confirm the option shown.

Deleting function key programming

Settings Open the menu Æ Page 19.

Select and confirm the option shown.

S Press the key shown.

Select and confirm the option shown.

Program/Service?

*91=Prog. feature key

Change key

+=Next level

Destinations g

Repdial key

Exit

Another key

You dial the saved number by pressing the key Æ Page 26.

You can also save a number during a call.

Program/Service?

*91=Prog. feature key

Clear key

60 Displaying and assigning call charges

Displaying and assigning call charges

Displaying call charges (not for U.S.)

For the current call:

Call charges are shown by default on the display when a call ends. If you want to display call charges as they occur during a chargeable call, your administrator must request this option from the network operator. Call charge display must be requested from the network operator and configured by the relevant administrator. Depending on the setting, call charges are displayed during or after a call. Depending on the network operator, free external calls are also displayed. The message "Free of Charge" appears on the screen either before or during the call. If the cost indication facility has not been installed, the display will show the dialed number and/or the duration of the telephone call.

For all calls and for the last call

Connection charges for the last chargeable call made are displayed first. After five seconds, the accumulated connection charge (total) is displayed.

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

Select and confirm the option shown

Displaying call charges for another telephone (not for U.S.)

If configured (consult your administrator), you can also display and print information on chargeable calls for other phones (such as a pay phone).

Prerequisite: You have programmed the function "Show call charges" on a key

Æ Page 55.

The LED lights up to indicate that you have conducted a chargeable call since the last time you viewed the charges.

S Press the "Call Charges" key. Chargeable calls are displayed.

Press to display further chargeable calls.

Select and confirm the option shown.

If a call is forwarded, call charges are assigned to the destination of the call transfer operation.

Program/Service?

*65=Show call charges?

1. ”Differing display views in a HiPath 4000 environment” Æ Page 111

Delete

Displaying and assigning call charges 61

Select and confirm the option shown.

Dialing with call charge assignment

You can assign external calls to certain projects.

Prerequisite: Your administrator has defined account codes for you.

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

j Enter the account code.

if nec.

( Press this key.

Confirm the option shown.

Required depending on the configuration; consult your administrator.

j Enter the external phone number.

Add'l information

Exit

Program/Service?

*60=Account code?

#=Save?

You can also enter the account code during an external call.

62 Privacy/security

Privacy/security

Voice encryption

Displaying status

in call mode

During calls, you can check if your call is secure.

If a key is configured with the "Security call status" function, this illuminates if the call is secure.

Select and confirm the option shown.

S Press the "Security call status" key (if configured).

The call is secure.

The call is not secure.

in idle status

You can see whether voice encryption is active on your phone from the display when the phone is in idle mode.

d Open the idle menu Æ Page 16.

Select and confirm the option shown.

Voice encryption is activated for your telephone.

Voice encryption is not activated for your telephone.

Please see also the explanations on Æ Page 11.

5170

1086

1087

Security status

Secure client

Standard client

Privacy/security 63

Notes on voice encryption

Your administrator can define in the communication system whether and how you are notified of unencrypted calls. You will then receive a warning tone and/ or a message on the display when you accept a call, accept a consultation call or are connected to a conference.

Z Warning tone

and/or

Display for an unencrypted call.

Display for an encrypted call.

Turning ringer cutoff on and off

If you do not wish to take calls, you can activate the ringer cutoff function. Calls are only identified by one ring signal and they are shown on the display.

Activating

d Open the idle menu Æ Page 16.

Select and confirm the option shown

Deactivating

d Open the idle menu Æ Page 16.

Select and confirm the option shown.

Standard call

Secure call

Ringer cutoff on?

1. ”Differing display views in a HiPath 4000 environment” Æ Page 111

Ringer cutoff off?

64 Privacy/security

Activating/deactivating "Do not disturb"

If you do not wish to take calls, you can activate do not disturb. Internal callers hear the busy tone, external callers are connected to another phone, which you can specify (consult your administrator).

Activating

d Open the idle menu Æ Page 16.

Select and confirm the option shown.

Deactivating

d Open the idle menu Æ Page 16.

Confirm the option shown.

Caller ID suppression

You can prevent your station number or name from appearing on the displays of external parties you call. The feature remains active until you deactivate it.

Activating

d Open the idle menu Æ Page 16.

Select and confirm the option shown.

Deactivating

d Open the idle menu Æ Page 16.

Select and confirm the option shown.

DND on?

DND off?

When you lift the handset, you will hear a special tone (continuous buzzing) reminding you that "Do not disturb" is activated.

Authorized internal callers automatically override the DND feature after five seconds.

Suppress call ID?

Restore caller ID?

Your administrator can activate/deactivate caller ID suppression for all phones.

Privacy/security 65

Monitoring a room

You can use a phone to monitor a room. This function must be enabled on the monitoring phone. When you call this phone, you can immediately hear what is happening in that room.

Activating the telephone to be monitored

Settings Open the menu Æ Page 19.

Select and confirm the option shown.

You can either leave the telephone in speakerphone mode or lift the handset and leave it directed towards the noise source.

Deactivating the telephone to be monitored

Settings Press the illuminated key. The LED goes out.

\ Replace the handset.

Monitoring the room

j Enter the internal station number of the phone located in the room that you wish

to monitor.

Trace call – identifying anonymous callers (not for U.S.)

You can identify malicious external callers. You can record the caller's phone number during a call or for up to 30 seconds after a call. You should not hang up in the process.

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

Program/Service?

*88=Room monitor?

Program/Service?

*84=Trace call?

If the trace is successful, the transmitted data is stored by your network operator. Consult your administrator.

66 Privacy/security

Locking the telephone to prevent unauthorized use

You can prevent unauthorized parties from accessing certain functions on your phone during your absence, for example you can prevent external phone numbers being dialed or your mailbox being accessed. Consult your administrator to determine which functions are locked.

Locking the phone

d Open the idle menu Æ Page 16.

Select and confirm the option shown.

j Enter code (telephone lock) Æ Page 67.

Unlocking the phone

d Open the idle menu Æ Page 16.

Select and confirm the option shown.

j Enter code (telephone lock) Æ Page 67.

Locking another telephone to prevent unauthorized use

If configured (consult your administrator), you can lock and unlock other telephones to prevent unauthorized access.

If a phone user locks his or her phone and forgets the PIN code, you can use this function to unlock the phone.

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

j Enter the internal station number of the phone you wish to lock/unlock.

Confirm the option shown.

Select and confirm the option shown.

Lock phone?

Unlock phone?

When the phone is locked, a special dial tone sounds when the handset is lifted. Internally, users can make calls as normal.

Your phone can also be locked or unlocked by an authorized party

Æ Page 66.

Unlock phone

Program/Service?

*943=Lock all phones?

*=lock phone?

#=unlock phone?

Privacy/security 67

Saving your PIN code

Enter a PIN code to use the functions

• for locking the telephone to prevent unauthorized use

Æ Page 66

• for using another telephone like your own

Æ Page 71

You can save this code.

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

Confirm the option shown.

j Enter the current five-digit code.

If you have not yet set a code, use "00000" the first time.

j Enter the new code.

j Re-enter the new code.

Program/Service?

*93=Change PIN?

If you forget your code, consult your administrator, who can reset your code to "00000".

68 More functions/services

More functions/services

Appointment reminder function

You can configure your phone to call you to remind you about appointments

Æ Page 69.

You must save the required call times. You can enter a single appointment that will take place in the next twenty-four hours or you can enter a daily recurring appointment.

Saving a timed reminder

Settings Open the menu Æ Page 19.

Select and confirm the option shown.

Confirm the option shown.

j Enter a 4-digit time such as 0905 for 9.05 (= 9.05 a.m.) or 1430 for 14.30

(= 2.30 p.m.).

if nec.

2 or 7 If the selected language is "US English" (Settings Æ Page 105) you can enter

the code 2 for "am" or 7 for "pm" (default = "am").

Confirm the option shown.

Select and confirm the option shown.

Confirm the option shown.

Deleting and checking a saved appointment

Settings Open the menu Æ Page 19.

Select and confirm the option shown.

Confirm the option shown.

Select and confirm the option shown.

Program/Service?

*46=Timed reminder on?

One time only?

Daily?

Save?

Program/Service?

#46=Timed reminder off?

Delete?

Exit?

More functions/services 69

Using timed reminders

Prerequisite: You have saved a reminder Æ Page 68. The saved time arrives.

The phone rings. The appointment time is displayed.

Speaker Press the key twice.

^ \ Lift the handset and replace it again.

Sending a message

You can send short text messages to individual stations or groups of stations with system telephones.

Creating and sending a message

d Open the idle menu Æ Page 16.

Select and confirm the option shown.

j Enter the internal station number of the recipient or group.

Select predefined text (can be changed by the administrator) and confirm.

0 ... 9 Enter the code directly.

The code is shown on your display with the corresponding message.

Select and confirm the option shown.

j Text entry (up to 24 characters) Æ Page 16.

Confirm the option shown.

Displaying and deleting messages you have sent

Prerequisite: The recipient has not yet accepted a sent message.

d Open the idle menu Æ Page 16.

Select and confirm the option shown.

Confirm the option shown.

The text message is displayed.

Select and confirm the option shown.

The message is deleted.

Reminder at 1200

If you do not answer the timed reminder, it is repeated five times and then deleted.

Send message?

0=Please call back?

Enter message text?

Send?

Transmitted text messages are saved as callback requests on system telephones with no display and on ISDN, pulse or tone dialing telephones.

View sent message?

Message sent?

Delete?

70 More functions/services

Viewing and editing incoming messages

Pay attention to the notes on Æ Page 17.

Messages The LED lights up. Press the key shown.

Confirm the option shown.

The sender's caller ID appears on the display.

Confirm the option shown.

The text message appears on the display.

Viewing the transmission time

Confirm the option shown.

Calling the sender

Select and confirm the option shown.

Deleting messages

Select and confirm the option shown.

Leaving an advisory message

You can leave messages/advisory messages on your phone's display for internal callers who wish to contact you in your absence. When you receive a call, the message appears on the caller's display.

d Open the idle menu Æ Page 16.

Select and confirm the option shown.

Select predefined text (can be changed by the administrator) and confirm.

0 ... 9 Enter the code directly.

The code is shown on your display with the corresponding message.

Select and confirm the option shown.

j Enter message (up to 24 characters) Æ Page 16.

Confirm the option shown.

View messages? f

Message sent?

Time/date sent?

Call sender?

Delete?

Advisory msg. on?

0=Will return at:

Predefined messages with a colon can be completed by entering a digit.

Enter message text?

Save?

More functions/services 71

Deleting advisory messages

d Open the idle menu Æ Page 16.

Select and confirm the option shown.

Displaying the number of waiting calls/ overload display

You can show the number of external waiting calls on the display if you programmed a key with "View number of calls"

Æ Page 55.

R Press the "Calls in Q" key.

If the number of waiting calls exceeds a preset limit while you are conducting another call (overload), the LED on the key lights up.

• LED off: There are no waiting calls.

• LED is flashing slowly: The set limit has been reached.

• LED is flashing quickly: The limit has been exceeded (overload).

Using another telephone like your own for a call

Other parties can temporarily use your phone like their own for an outgoing call.

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

Select and confirm the option shown

j Enter the number of the other user.

j Enter the other user's code Æ Page 67.

if nec.

If the other user has not set a PIN, he or she is prompted to do so on his or her phone.

j Dial the external number.

This state is canceled as soon as the call is ended.

Advisory msg. off?

Program/Service?

PIN and Authorization? f

*508=Temporary Phone?

1. ”Differing display views in a HiPath 4000 environment” Æ Page 111

Change PIN?

72 More functions/services

Using a mobile phone number at a random phone

You can program a mobile phone number that was set up especially for you by your administrator at a system-based OpenScape Desk Phone of your choice. The original "guest telephone" setting is deactivated. The mobile phone number remains available until you log off from the "guest telephone".

Logging on to the "guest telephone"

Log on to the "guest telephone" with a mobile phone number.

Prerequisite: You received a mobile phone number and, where applicable, a password (consult your administrator).

j Enter the code for "Mobile Login (Log on)", (see Æ Page 124).

You see the prompt "New number".

j Enter the mobile phone number.

You are prompted to enter the "Code for nnn" (e.g. 834):

if nec.

j Enter the password and confirm.

# Press the key shown.

Confirm the option shown.

The logon procedure begins.

Your mobile phone number will appear on the left of the display when you are correctly logged on

Æ Page 16.

You can no longer see the original user settings for the "guest telephone" but you can now use your mobile connection. Entries are only temporarily saved in the call lists and personal phonebook, in other words they are no longer there the next time you log on.

Entry complete

More functions/services 73

Moving the connection to the next telephone

If you want to move your connection from the first "guest telephone" to a second "guest telephone", log on to the second "guest telephone" in the usual fashion (see

Æ Page 72).

The message "Log off successful" is output on the first "guest telephone". The second "guest telephone" is now blocked. You can now use the second "guest telephone" in the same way as the first one.

Logging off from the "guest telephone"

j Enter the code for "Mobile Login (Log off)", (see Æ Page 124).

The logoff procedure begins.

The "guest telephone" is now available again with its original phone number, features and functions.

Your old and new telephone are the first telephones at each connection. The telephones are in idle state.

The following procedure is carried out on the new phone.

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

j Enter own station number.

j Enter code (telephone lock) Æ Page 67.

(Not necessary if you have not set a code.)

Confirm the option shown.

Fax details and message on answering machine

If a fax or answering machine is connected to your system and you have assigned the "Fax details" function to a programmable key

Æ Page 55, the key

lights up when a fax or a message has been received.

Deactivating signaling

R Press the illuminated "Fax service" key. The LED goes out.

Program/Service?

Relocate

Complete relocate

If you exchange numbers of different system phones, programmed keys are replaced with the default assignment. You can however connect your phone to a different port and then carry out the procedure.

74 More functions/services

Resetting services and functions (system-wide cancelation for a telephone)

A general reset procedure is available for initiated functions. The following functions are deleted, if enabled:

• Forwarding on

• Advisory msg. on

• Ringing group on

• Hunt group off

• Suppress caller ID

• Waiting tone off

• DND on

• Ringer cutoff on

• Received messages

• View callbacks

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

Select and confirm the option shown

Activating functions for another telephone

If configured (consult your administrator), you can activate and deactivate the following functions for other phones (associated service):

• Do not disturb, code *97/#97 Æ Page 64

• Call forwarding, code

11, *12, *13/#1 Æ Page 28

• Lock and unlock phone, code

66/#66 Æ Page 66

• Ringing group, code

81/#81 Æ Page 93

• Leave message/advisory message, code

69/#69 Æ Page 70

• Group call, code

85/#85 Æ Page 93

• Reset services and functions, code #0

Æ Page 74

• Control relays, code

90/#90 Æ Page 78

• Night answer, code

44/#44 Æ Page 54

• Timed reminders, code

46/#46 Æ Page 68

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

Confirm the option shown.

j Enter the internal station number of the phone for which you wish to activate the

function.

j Enter code (for example,

97 for "Do not disturb on").

For any additional input, follow the instructions on your display.

Program/Service?

#0=Reset services?

1. ”Differing display views in a HiPath 4000 environment” Æ Page 111

Program/Service?

*83=associated serv?

More functions/services 75

Using system functions from outside DISA (Direct Inward System Access)

If configured (consult your administrator), you can use an external phone like an internal station to set up an outgoing external connection via the system. You can also activate or deactivate the following system functions:

• Reset services and functions, code #0 Æ Page 74

• Call forwarding, code

1/#1 Æ Page 28

• Lock and unlock phone, code

66/#66 Æ Page 66

• Save your PIN code, code

93 Æ Page 67

• Send a message, code

68/#68 Æ Page 69

• Leave message/advisory message, code

69/#69 Æ Page 70

• Ringing group, code

81/#81 Æ Page 93

• Group call, code

85/#85 Æ Page 93

• Caller ID suppression, code

86/#86 Æ Page 64

• Camp-on tone, code

87/#87 Æ Page 47

• Open door, code

61 Æ Page 36

• Release door opener, code

89/#89 Æ Page 36

• Control relays, code

90/#90 Æ Page 78

• Do not disturb, code

97/#97 Æ Page 64

• Ringer cutoff, code

98/#98 Æ Page 63

• Dial using speed dial, code

7 Æ Page 42

• Associated service, code

83 Æ Page 74

Prerequisite: Your phone supports tone dialing (DTMF) or you can switch your phone to tone dialing. The phone is not connected to the system.

j Establish a connection to the system. Enter the station number (consult your

administrator).

j Wait for the continuous tone (if necessary, switch phone to tone dialing) and

enter the internal number assigned to you and the corresponding PIN code.

# Enter the code (only required if programmed in the system).

j Wait for the dial tone and enter the code for example,

97 for Do not disturb on. If necessary, make further entries; refer also to the user guide for dial pulse/ DTMF phones.

j Dial the external number.

You can only perform one function/establish one outgoing connection at a time. The connection is cleared as soon as the function is successfully activated. In the case of an external call, the connection is cleared as soon as one of the call partners hangs up.

76 More functions/services

Using functions in ISDN via code dialing (keypad dialing)

If authorized (consult your administrator), you can access ISDN functions in some regions using codes.

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

Confirm the option shown.

j Enter the required trunk number (consult your administrator). j Enter a code for the required ISDN function (consult your administrator).

Program/Service?

*503=Keypad dialing?

Contact your network provider to find out which ISDN functions can be code-operated in your country.

Unify GmbH & Co. KG shall not be liable for damages/costs that may be incurred by fraudulent activities or remote operation (such as toll fraud).

More functions/services 77

Controlling connected computers/programs/ telephone data service

If this function has been configured (consult your administrator), you can control connected computers or programs running on them, such as hotel services or information systems, from your telephone.

Prerequisite: You have set up a connection.

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

Confirm the option shown.

For entering data, you are guided by the connected computer. However, depending on the configuration (consult your administrator), you have to enter your data in one of the following ways:

Input in en-bloc mode:

0 ... 9 Enter data.

# Complete entry.

Confirm the option shown.

Input in online mode:

The connected computer processes your entries directly.

# Enter the code.

0 ... 9 Enter data.

Program/Service?

*42=Tel. data service?

Entry complete?

78 More functions/services

Communicating with PC applications over a CSTA interface

If configured (consult your administrator), you can use your phone to communicate with PC applications (CSTA = Computer Supported Telecommunications Applications). You send information to the application and receive information from the application, for example, via your phone display.

*494 Enter the code.

j Enter the three-digit ID for the application you wish to control.

Vol.+ Vol.-

0 ... 9 d Use the relevant keys to communicate with the application.

Temporarily interrupting communication with the application

^ The phone rings. You accept the call.

T The "Data I/O" key flashes: Communication with the application was

automatically interrupted.

Resuming communication with the application

T Press the flashing "Data I/O" key. The LED lights up.

Ending communication with the application

Select and confirm the relevant CSTA message.

^ \ Lift the handset and replace it again.

Controlling relays (only for HiPath 3000)

If this function has been configured (consult your administrator), you can use up to four relays to enable/disable different devices (such as a door opener). Depending on how you program the relays, you can activate and deactivate them manually or configure them to activate and deactivate automatically (after timeout).

Select and confirm the option shown.

1 ... 4 Enter the relay.

Special features must be taken into consideration if your telephone operates with system networking via LAN

Æ Page 102!

*90=Control relay on?

#90=Control relay off?

More functions/services 79

Sensors (HiPath 33x0/35x0 only)

If configured (consult your administrator), sensors are able to recognize signals, call your phone and display an appropriate message on the screen.

Paging persons (not for U.S.)

If radio paging equipment (PSE) is connected to your system (consult your administrator), you can locate people via their pocket receivers.

Pocket receivers signal a call request to the person you want to page. This person can then answer the page at the nearest phone.

Paging persons

To ensure that you can be found, you must have enabled a ringing group

Æ Page 95, call forwarding Æ Page 28 or call forwarding-no answer (service

engineer) to the internal station number of your PSE. A call request is signaled automatically.

Answering the page from the nearest telephone

^ Lift the handset.

*59 Enter the code.

j Enter own station number.

80 Phonebooks

Phonebooks

Personal phonebook

The personal phonebook is restricted to 100 entries.

Creating a new contact

You can create contacts more conveniently via the web interface Æ Page 112.

Settings Open the menu

Æ Page 19.

Select and confirm to open the local phonebook.

Select and confirm the option shown.

j Fill in the three fields

•Last name

•First name

•Number

accordingly.

Select and confirm to save the phonebook entry.

Editing a contact

You can edit contacts more conveniently via the web interface Æ Page 112.

Settings Open the menu

Æ Page 19.

Select and confirm to open the local phonebook.

Select and confirm the relevant entry.

Select and confirm the option shown.

Select and confirm, for example the "Last name" field.

j Change and confirm.

Select and confirm the option shown.

Personal f

New contact ? f

Save & exit

Personal f

Niels, Bohr f

Details f

Last name f

Save & exit

Phonebooks 81

Deleting a contact

You can delete contacts more conveniently via the web interface Æ Page 112.

Settings Open the menu

Æ Page 19.

Select and confirm to open the local phonebook.

Select and confirm the relevant entry.

Select and confirm the option shown.

Confirm the option shown.

Select and confirm to cancel the process.

Deleting all contacts

You can delete contacts more conveniently via the web interface Æ Page 112.

Settings Open the menu

Æ Page 19.

Select and confirm to open the local phonebook.

Select and confirm the option shown.

Confirm the option shown.

Select and confirm to cancel the process.

Personal f

Niels, Bohr f

Delete f

Delete? f

Cancel ? f

Personal f

Delete all ? f

Delete all entries ? f

Cancel ? f

82 Phonebooks

Searching for a contact

Settings Open the menu Æ Page 19.

Select and confirm to open the local phonebook.

The last entry used is displayed.

j Enter the first letter of the name you are searching for, e.g. K.

The first name found with the initial letter K is displayed after a short time. If you are looking for a name that begins with Kr, also enter the second letter in the search field:

The first name with the initial letters Kr is displayed.

You can also browse the phonebook with the navigation keys until you reach the required party

Æ Page 15.

Personal f

Merkel, Angela f

JL5(Abc)

Kirsch, Erika f

UK(5)

p q s7ß(abc)

Kramer, Elisabeth f

Phonebooks 83

Corporate directory

The corporate directory is an LDAP database. You can search the database for contact entries if you can access this database over your network and your access was correctly configured by your administrator.

You can search for contacts using the name (simple search) or different criteria for an entry (advanced search), for example job title or address.

Searching for a contact

Settings Open the menu Æ Page 19.

Select and confirm to open the company-wide "Corporate phonebook" directory.

Select and confirm the option shown.

The following 11 search fields can be used:

•Last name

•First name

•Office 1

•Office 2

• Mobile

•Home

•Company

• Address 1

• Address 2

• Professional role

•E-mail

Select and confirm the required search field (e.g. "Last name").

j Enter a search text. If you for example only enter the first letter of the last name,

all entries with this initial letter are displayed.

Select and confirm when you have completed one or more search fields. The search begins. If the entry you searched for is found, you can dial or view the entry details.

Corporate phonebook f Find f

Last name f

Find f

84 Phonebooks

Advanced phonebook editing

Viewing entries

Prerequisite: You found and selected an entry (see above).

Select and confirm the option shown. All fields of the entry are displayed.

Resetting the search fields

Prerequisite: The search fields are listed.

Select and confirm the option shown. You can now enter new search criteria for a search.

Defining a qualifier before a search

Prior to a search, you can select which qualifiers should also appear in the output list.

Select and confirm the option shown. You may choose between the following criteria:

• No qualifier

• Job function

• Address 1

•Email

• Business 1

• Mobile

• Business 2

•Private

•Company

• Address 2

bdk Select and confirm the desired qualifier.

Select and confirm to close the list.

Details f

Delete f

Qualifier f

Back

Phonebooks 85

Quick search

Settings Open the menu Æ Page 19.

Select and confirm to open the company-wide phonebook.

j Enter the first letter of the name you are looking for, e.g. "K".

If you do not enter any further characters, all available names with the corresponding initial letter are displayed after a predefined period of time or after

pressing = to confirm.

You can restrict the output by entering the second and other letters.

The # key is used to switch between letters and numbers.

The

b d keys are used to delete individual characters.

You can control the search individually by entering extended characters.

To select extended characters, first press the * key.

Rule list:

You enter this character by selecting it in the extended characters.

Corporate phonebook f

Enter the name (Abc)

JL5(Abc)

Kirsch, Erika f

Character Description # Searches for the exact string before the extended character. * Wildcard. This searches for the character entered and all

possible subsequent characters.

UKr

p q s7ß(abc)

86 Making calls in the team/executive/secretary configuration

Making calls in the team/executive/ secretary configuration

If configured (consult your administrator), you belong to a team of subscribers with multiple lines (MultiLine

Æ Page 12). Your phone features trunk keys

(MULAP keys)

Æ Page 87.

Lines

A distinction is made between primary and secondary lines. Each of these line types can be used on a private or shared basis

Æ Page 86.

Primary line

All multi-line telephones have a primary line. This line can be reached in the usual manner via your public phone number. Incoming calls to your number are signaled on this line.

Secondary line

A secondary line on your phone is used as a primary line by another subscriber. Your primary line, which is configured on another telephone, simultaneously functions as the secondary line on that telephone.

Line utilization

Private line

A line that is used by a single telephone. This line cannot be used as a secondary line by another telephone.

Shared line

A line that is configured on multiple telephones. The line status is displayed for all telephones that share this line (if configured). If, for example, a shared line is being used by a telephone, a status message indicating that this line is busy is displayed on all other telephones that share this line.

Direct call line

A line with a direct connection to another telephone. You can see the status of the line from the LED display.

Line seizure

Line seizure must be configured (consult your administrator). If automatic line seizure is configured, a trunk is automatically assigned when you lift the handset or press the speaker key.

Making calls in the team/executive/secretary configuration 87

Line/trunk keys

The programmable keys on multi-line phones function as line or trunk keys. Every key programmed as a "Trunk key" (key label: Transfer Trk) corresponds to one trunk with the result that you can configure up to eight trunks in OpenScape Desk Phone IP 35 G.

As a team member, you can independently program the following functions on keys

Æ Page 55:

• Direct station select

• Join/leave group

(not available on executive phone in an executive / secretary team)

• Ring transfer: On/Off

(only in an executive/secretary team)

You can also program a key with the function "Forward Line" (call forwarding) for each line.

LED displays on trunk keys

Accepting calls with the trunk keys

Prerequisite: Your phone rings and/or a trunk key flashes quickly.

if nec.

T Press the trunk key that is flashing quickly.

(not necessary for automatic trunk seizure/prime line is not active).

^ Lift the handset.

or On-hook dialing: Speakerphone mode.

Dialing with trunk keys

if nec. S Press the free trunk key you wish to use to establish the connection

(not necessary for automatic trunk seizure/prime line is not active).

j Dial the phone number.

^ If the party answers: Lift the handset.

or On-hook dialing: Speakerphone mode.

LED Meaning

Off – The line is in idle mode.

Flashing

1 In this manual, flashing keys are identified by this icon, regardless of the flashing interval. The

flashing interval represents different statuses, which are described in detail in the corresponding sections of the manual.

– Incoming call on the line. – Hold reminder is activated. – The line is on "Hold".

On – The line is busy.

88 Making calls in the team/executive/secretary configuration

Placing a call on hold on a trunk key and retrieving the held call

Prerequisite: You are conducting a call via one of your group's trunks. The "Hold" key has been programmed on your telephone

Æ Page 55.

Holding

S Press the "Hold" key.

if nec.

\ or s Replace the handset or press the disconnect (release) key.

Depending on the configuration (consult your administrator), this may be necessary so other team members can also pick up the call on hold.

Retrieving the call

T Press the trunk key that is flashing slowly.

Making calls on multiple lines alternately

Prerequisite: You are conducting a call via one of your group's trunks. Another trunk key is flashing.

T Press the flashing line key. The first call party is on hold on the other trunk. T Press the trunk key that is flashing slowly. The second call party is on hold.

You can switch between lines as often as you wish. Press the trunk key flashing slowly each time.

MULAP conference release

If configured (consult your administrator), you can program a key on your phone with the function "MULAP Privacy Release"

Æ Page 55. The default label is

"Priv Release".

If you program this key, you do not have to use the menu to set up a conference. Your team partner only has to press the flashing trunk key associated with your trunk on his or her phone to immediately join the conference.

[ You are conducting a call.

S Press the "Priv Release" key. The LED lights up.

Up to three team members can now join the conference.

Prerequisite: The trunk on which you are speaking is configured on the other phone as a trunk key.

T Press the flashing line key.

Making calls in the team/executive/secretary configuration 89

Direct station selection keys

Each team member has a direct station selection key for every other team member. This means that each team member can be reached directly by other team members at the touch of a button.

Understanding LED messages on DSS keys

S LED on the DSS key is off - the team member is not conducting a phone call.

R LED on the DSS key is lighting – the team member is conducting a phone call

or has activated do not disturb.

T LED on the DSS key is flashing quickly - a call has arrived for you and needs

to be answered.

T LED on the DSS key is flashing slowly – a caller is trying to reach another

member of your team, who has not yet answered.

Using DSS keys to accept calls

Prerequisite: Your telephone rings or the DSS key flashes.

if nec.

T Press the flashing DSS key.

This is not necessary if you are called directly (DSS key flashes quickly).

^ Lift the handset.

or On-hook dialing: Speakerphone mode.

Calling a team member directly

S Press the DSS key.

R If the team member you wish to reach is conducting another call, the DSS key

on your telephone lights. You can still make the call in this case.

^ If the party answers: Lift the handset.

or On-hook dialing: Speakerphone mode.

90 Making calls in the team/executive/secretary configuration

Transferring a call in progress

S Press the DSS key and announce the call if necessary.

\ Replace the handset.

s Press the key shown.

Picking up a call for another team member

T Press the flashing DSS key or trunk key.

^ Lift the handset.

or On-hook dialing: Speakerphone mode.

Forwarding calls on trunks

You can immediately forward internal and/or external calls to your lines to different internal or external telephones (destinations) (external destinations are also possible if the system is configured accordingly). Activating call forwarding for one trunk activates the function for all trunk keys assigned to this trunk in your group.

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

S If available, press the "CFW MULAP" key. (You have programmed a key with the

incomplete " CFW MULAP" function, excluding the call forwarding type and destination

Æ Page 55).

S Press the required line key.

j Enter the required trunk number.

Select and confirm the option shown.

j Enter the destination number.

Confirm the option shown.

S If available, press the "CFW MULAP" key. (You have stored the call forwarding

type and destination on the "CFW MULAP" key

Æ Page 55.)

Program/Service?

Forward Line: ON

1=all calls

2=external calls only

3=internal calls only

Save

Making calls in the team/executive/secretary configuration 91

Deactivating call forwarding

Settings Open the menu Æ Page 19.

Select and confirm the option shown.

R Press the required line key.

j Enter the required trunk number.

R If available, press the "CFW MULAP" key.

Understanding LED messages on the "CFW MULAP" key

S The LED on the "CFW MULAP" key is off – call forwarding is not active for this

trunk.

R The LED on the "CFW MULAP" key lights up – call forwarding is active for this

trunk.

T The LED on the "CFW MULAP" key flashes slowly - the trunk is the destination

of call forwarding.

Program/Service?

Forward Line: Off

If you have activated call forwarding for a trunk, a special dial tone sounds when the line is seized.

92 Making calls in the team/executive/secretary configuration

Transferring calls directly to the executive phone

Normally, all calls for the executive are audibly signaled only by the secretary phone. You can set audible signaling so calls are only signaled acoustically by the executive phone or by a second phone assigned to it.

Prerequisite: There is a key programmed with the function "Ring Transfer" on your phone. The default label is "Ring xfer".

Activating

S Press the "Ring xfer" key. The LED lights up.

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

S Press the required line key.

j Enter the required trunk number.

Deactivating

R Press the "Ring xfer" key. The LED goes out.

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

S Press the required line key.

j Enter the required trunk number.

Program/Service?

Ring Transfer: On

Program/Service?

Ring Transfer: Off

Using team functions 93

Using team functions

If configured (consult your administrator), your telephone is part of a team. The team consists of internal phones that are able to use certain functions.

Activating/deactivating a group call

If configured (consult your administrator), you belong to one or more groups of stations, which can be reached via hunt group or group call station numbers. Incoming calls are signaled one after the other (= hunt group) or simultaneously (= group call) on all phones in the group, until a group member answers the call.

Each station in the group can still be reached via its own station number.

You can activate and deactivate the audible signal for a hunt group, group call or individual trunks in a group.

You are part of a hunt group or call group

d Open the idle menu Æ Page 16.

Select and confirm the option shown

Select and confirm the option shown.

S or R Press the "Group call" key.

Special features must be taken into consideration if your telephone operates with system networking via LAN

Æ Page 98!

Leave group?

1. ”Differing display views in a HiPath 4000 environment” Æ Page 111

Join group?

94 Using team functions

You belong to multiple groups

d Open the idle menu Æ Page 16.

Select and confirm the option shown

[1]

Select and confirm the option shown.

S or R Press the "Group call" key.

If an "X" appears between group/trunk number (such as 301) and group name, the audible tone is active for this group or trunk.

No "X" means that the audible tone is deactivated.

Confirm the option shown. The next group/trunk number is displayed with a group name.

Select and confirm the option shown

The audible tone for the group/trunk displayed is deactivated.

Select and confirm the option shown

[1]

The audible tone for the group/trunk displayed is activated.

Select and confirm the option shown. The audible tone for all groups and trunks is deactivated.

Select and confirm the option shown. The audible tone for all groups and trunks is activated.

Leave group?

Join group?

301 X Group name

301 Group name

Next?

Leave group?

1. ”Differing display views in a HiPath 4000 environment” Æ Page 111

Join group?

#=Leave all groups?

*=Rejoin all groups?

If you have activated the audible tone for another group/trunk or deactivated the audible tone for all groups/trunks you belong to, you will hear a special dial tone when you lift the handset.

Using team functions 95

Picking up a call for another member of your team

You can use your own telephone to pick up calls for other telephones in your team, even while on a call (call pickup groups; consult your administrator).

Prerequisite: Your telephone rings briefly. "Call for:" appears on the upper display line with the station number or name of the originator; the station number or name of the caller appears on the lower line.

Confirm the option shown.

Ringing group

You can have calls for your telephone signaled audibly at up to five other internal phones. The phone that answers the call first receives the call.

Saving, displaying and deleting telephones for the ringing group

Settings Open the menu Æ Page 19.

Select and confirm the option shown.

Follow the display prompts (enter the internal station number).

Removing all telephones in a call ringing group

Select and confirm the option shown.

Pickup - group?

Special features must be taken into consideration if your telephone operates with system networking via LAN

Æ Page 101!

Program/Service?

*81=Ringing group on?

If your phone belongs to a ringing group, your display will show the station number or the name of the initiator on the upper line and that of the caller on the lower line.

Ringing group off?

96 Using team functions

Uniform Call Distribution (UCD)

If configured (consult your administrator), you may belong to a group of stations (agents), to which calls are distributed. An incoming call is always assigned to the agent idle the longest.

Logging on and off at the beginning and end of your shift

Settings Open the menu Æ Page 19.

Select and confirm the option shown.

Confirm the option shown.

Select and confirm the option shown.

j To log on, enter your identification number ("Agent:"). Consult your administrator

to find out what it is.

Logging on and off during your shift

Settings Open the menu Æ Page 19.

Select and confirm the option shown.

Confirm the option shown.

Select and confirm the option shown.

Program/Service?

UCD?

*401=Log on?

#401=Log off?

Program/Service?

UCD? f

#402=Not available?

*402=Available?

Using team functions 97

Requesting and activating work time

You can request/activate work time to ensure you have enough time to wrap up the last call. Your phone is excluded from call distribution for a set period or until you log back on.

Settings Open the menu

Æ Page 19.

Select and confirm the option shown.

Confirm the option shown.

Select and confirm the option shown.

Turning the night service on and off for UCD

Settings Open the menu Æ Page 19.

Select and confirm the option shown.

Confirm the option shown.

Select and confirm the option shown.

Display the number of waiting calls

Settings Open the menu Æ Page 19.

Select and confirm the option shown.

Confirm the option shown.

Program/Service?

UCD?

*403=Work on?

#403=Work off?

Program/Service?

UCD?

*404=UCD night on?

#404=UCD night off?

Program/Service?

UCD?

*405=Calls in queue?

98 Special functions in the LAN

Special functions in the LAN

If your telephone is operating in an environment in which multiple HiPath 3000/ OpenScape Business and/or OpenScape Office MX/LX systems are interconnected via a LAN (Local Area Network, such as a proprietary PC network), you are conducting a call via the LAN (PC network). In this instance, you must note certain particularities for some functions. These are described in this section.

Leaving hunt group/group call

Prerequisite: You are part of a hunt group/group call Æ Page 93 in another HiPath 3000/OpenScape Business or OpenScape Office MX/LX.

d Open the idle menu Æ Page 16.

Select and confirm the option shown.

j Enter the (DISA) call number of the other HiPath 3000/OpenScape Business or

OpenScape Office MX/LX.

k or # Confirm your entry.

j Enter the (DISA) station number of your phone.

k or # Confirm your entry.

Select and confirm the option shown.

You belong to multiple groups associated with another HiPath 3000/OpenScape Business or OpenScape Office MX/LX

j Enter the group number for "directed joining/leaving".

DISA internal?

Leave group?

Join group?

Special functions in the LAN 99

Setting up "follow me" call forwarding

You can activate/deactivate call forwarding Æ Page 28 for your phone from other phones in the LAN.

d Open the idle menu Æ Page 16.

Select and confirm the option shown.

j (DISA) station number of your HiPath 3000/OpenScape Business or

OpenScape Office MX/LX.

k or # Confirm your entry.

j Enter the (DISA) station number of your phone.

k or # Confirm your entry.

Activating

d Open the idle menu Æ Page 16.

Select and confirm the option shown.

Confirm the option shown.

Select and confirm the option shown.

j Enter the destination phone number.

Confirm the option shown.

Deactivating

d Open the idle menu Æ Page 16.

Select and confirm the option shown.

DISA internal?

Forwarding on?

1=all calls?

2=external calls only?

3=internal calls only?

Save?

Forwarding off?

100 Special functions in the LAN

Using night answer

If authorized (consult your administrator), you can define telephones in other HiPath 3000/OpenScape Business or OpenScape Office MX/LX communication platforms as the night answer

Æ Page 54.

d Open the idle menu Æ Page 16.

Select and confirm the option shown.

j Enter the (DISA) number of the HiPath 3000/OpenScape Business or

OpenScape Office MX/LX

to which the night answer phone is connected.

k or # Confirm your entry.

j Enter the (DISA) station number of the phone you wish to use to activate/

deactivate night answer.

k or # Confirm your entry.

Activating

d Open the idle menu Æ Page 16.

Select and confirm the option shown.

j Enter the destination number (= temporary night answer service).

Confirm the option shown.

Deactivating

d Open the idle menu Æ Page 16.

Select and confirm the option shown.

DISA internal?

Night answer on?

Save?

Night answer off?

Unify OpenScape 35 G HFA User Manual

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Frequently Asked Questions

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