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Vehicle RecorderUNIDEN iGO CAM 50R
Listed below are some of the problems and the possible solutions.
General Problems Possible Solutions
The device cannot take
photos or record videos
• Ensure that the SD card is formatted
properly and inserted correctly.
• Use the recommended type of SD card
(minimum 8GB Class 10)
The device automatically
stops when recording
Video is unclear Ensure that there are no ngerprints or dirt on
the lens. Ensure that the lens is always kept
clean.
Dark images while
recording water/sky
Adjust the exposure setting.
Cross-stripe interference
in an image
This is due to the light frequency. Change the
light frequency depending on the light source.
The device crashes/
freezes
Press the ‘Reset’ button, with a pin, to restart
the device.
SD Card Error Please format the SD card and use
recommended card only. Please make sure
the SD card is recommended dash cam use.
Display turns off after a
few minutes
Please check the LCD Auto Off setting and
select Always On.
Camera feels warm
during operation
It is normal for the camera to get warm during
operation. Please bear in mind that the if the
camera is exposed to high temperature for
a long period of time, it might fail to boot up.
Cool it down and try again.
The recorded video
doesn’t show mapping
information on the
GpsTracker Player.
Please ensure the PC is connected to internet.
Ensure the map data le (listed as hidden le)
is accompanied with the video le.
If you still need help, visit our website or call our customer service.
Troubleshooting