Uniden EXAI 985HS User Manual

E X A I 9 8 5 H S

900 MHz Cordless
Phone with Digital
Answering System

Caller ID and
Call Waiting
Operation

3-Way Conference
Operation

Thank you for choosing the Uniden EXAI 985HS cordless telephone.
This phone is designed to exacting standards that provide reliability,
long life and outstanding performance.

Note: Some illustrations in this manual may differ from the

actual unit for explanation purposes.

• 900 MHz Extended Range

• Secure Digital Transmission

• Answering Device

• Caller ID and Call Waiting Caller ID

• Advanced Caller ID with Call Waiting Option

TO YOUR NEW PHONE

• 50 Number Caller ID Memory

• 30 Number Memory (20 on the handset, 10 on the base)

• 32 Digit Redial

• 3-Line, 16 Character Backlit LCD Handset Display

• Redial, Flash and Pause

• Pulse / Tone Dialing

• 7 Hour Talk Time

• 7 Day Standby Battery Life

• Handset Earpiece and Ringer Volume Control

• Speakerphone

• 3-Way Conference

• Headset Included for Hands-free Communication

INTRODUCTION

Uniden®is a registered trademark of Uniden America Corporation

1. Handset antenna

2. Headset jack cover

3. Handset battery compartment

4. Handset ringer switch

5. Handset earpiece

6. LCD display

7. Talk key

8. Volume/Cursor down/
character select key

9. Caller ID key

10. Tone/Backspace key

11. Redial/Pause key

12. Select/Channel key

13. Handset microphone

14. Volume/Cursor up/
character select key

15. Flash key

16. Memory key

17. Delete/Intercom key

18. Cursor forward key

19. Mute/Ring key

20. Options key

21. Handset contact

22. Base microphone

23. Speaker LED

24. Status LED

25. Handset retainer clip

26. Clock key

27. Pin code key

28. Delete key

29. Greeting key

30. Repeat key

31. Skip key

32. Voice memo key

33. Base contact

34. Tone key

35. Mute key

36. Speaker key

37. Page/Intercom key

38. Base speaker

39. Volume down key

40. Volume up key

41. LED display

42. Play/Stop key

43. Base antenna

44. Answer on/off key

45. Memory key

46. Redial/Pause key

47. Flash key

48. Record time switch

49. Ring time switch

50. Base ringer switch

51. Pulse-Tone switch

52. DC power input

53. Phone jack

Introduction / Features...............inside front cover

Controls and Functions ..............inside front cover

Getting Started

Read this first..........................................................4

Step 1: Checking the package contents...............5

Step 2: Setting up the base unit ...........................6

Mounting the base unit on a wall ...........9

Step 3: Preparing the battery pack.....................11

Step 4: Setting the Caller ID options ..................13

Entering your area code.........................14

Basics

Making a call ........................................................15

Receiving a call ....................................................16

Mute ......................................................................17

Adjusting the ringer and earpiece volume.........18

Redialing a call.....................................................19

Traveling out-of-range..........................................20

Using your EXAI 985HS intercom .......................21

Transferring a call.................................................22

Memory Dialing

Storing phone numbers and names ....................23

Making calls with memory dialing ......................26

Editing a stored name and/or phone number...28

Erasing a stored name and phone number........30

3-way Conference Feature

3-way conferencing ..............................................32

OF YOUR OWNER’S MANUAL

Caller ID Features

Caller ID service...................................................33

When the telephone rings...................................34

Viewing the Caller ID Message list.....................35

Deleting information from Caller ID list.............36

Using the Caller ID list ........................................38

Using “Caller ID with call waiting” service ........40

Call waiting features..............................................41

The Integrated Answering Device

Features.................................................................42

Setting up your answering system......................43

Using your answering system .............................47

Additional Information

Changing the digital security code......................53

Installing the beltclip............................................54

Headset installation..............................................55

Note on power sources .......................................56

Maintenance..........................................................56

CONTENTS

General information..........................................57

Troubleshooting..................................................58

Index .....................................................................60

Getting Started

Basics

Memory Dialing

3-way

Conference

Features

Caller ID

Features

Integrated

Answering

Device

Additional

Information

This cordless telephone must be set up before use. Follow these steps;

Step 1 (page 5)

Unpack the telephone and accessories.

Step 2 (page 6 to 10)

Next, choose the best location to set
up the base unit.

Base unit

Step 3 (page 11 to12)

Then, insert the battery pack into the handset.
You have to charge the battery pack for 12-15
hours before plugging the phone into the
phone line.

Handset

Step 4 (page 13 to 14)

Finally, set Caller ID options and store your
area code in the memory to use the Caller ID
service.

Note: Skip the setting of area code if your

calling area requires 10 digit dialing.

Handset

About the digital security code

This cordless telephone uses a digital security code to prevent
unauthorized access to your base unit. This security code prevents
other cordless handsets from making calls through your base unit.
A random security code will be assigned automatically between
your base unit and handset when you charge the battery pack for

4

GETTING STARTED

the first time.
If you want to reset the security code, see page 53.

Make sure you have received the following items in the package.
If any of these items are missing or damaged, contact the

Parts Department

• Base unit • Handset • AC adapter (AD-420)

(see below).

Uniden

• Rechargeable
battery pack
(BT-905)

• This Owner's Manual

• Quick Reference Guide

• Precautions and Important Safety Instructions

• Registration Card

• Telephone line
cord

• Headset

• Wall mount adapter

• Beltclip

Uniden Parts Department

[phone]
Hours: M-F 7:00 AM to 5:00 PM CST.
We can also be reached on the web at www.uniden.com.

5

Do the following steps.

• Choose the best location

• Connect the base unit

• Choose the dialing mode

Choose the best location

Before choosing a location for your new phone, read the
INSTALLATION CONSIDERATIONS included in the PRECAUTIONS
AND IMPORTANT SAFETY INSTRUCTIONS brochure. Here are some
important guidelines you should consider:

Avoid heat sources, such as
radiators, air ducts, and sunlight

Avoid television sets
and other electronic
equipment

Choose a central location

Avoid noise sources such as a window
by a street with heavy traffic

Avoid microwave ovens

Avoid excessive
moisture, extremely low
temperatures, dust,
mechanical vibration, or
shock

Avoid personal
computers

Avoid other cordless
telephones

• After installing the battery pack in the handset, charge your
handset for 12-15 hours before plugging the phone into the phone
line. Once the handset battery pack is fully charged, then connect
the telephone line cord to the base and telephone wall outlet.

• The location should be close to both a phone jack and a continuous
power outlet which is not switchable.

• Keep the base and handset away from sources of electrical noise
such as motors, microwave ovens, and fluorescent lighting.

• Be sure there is suf ficient space to raise the base antenna
fully vertical.

• The base can be placed on a desk, tabletop, or mounted on a

6

standard wall plate.

Place the power cord so it
does not create a trip
hazard, or where it could
become chafed and create
a fire or electrical hazard.

Connect the base unit

If you want to install the base unit on the wall, see page 9.

1 Connect the telephone line cord to the TEL LINE jack and to

a telephone outlet.

2 Connect the AC adapter to the DC IN 9V jack and to a

standard 120V AC wall outlet.

3 Set the base unit on a desk or

tabletop and place the handset
on the base unit.
Then raise the antenna to a
vertical position.

7

Use only the supplied AD-420 AC
adapter. Do not use any other AC
adapter.

Connect the AC adapter to a
continuous power supply.

Place the base unit close to the
AC outlet so that you can unplug the
AC adapter easily.

Polarity of the plug

If your telephone outlet isn't modular,
contact your telephone company for
assistance.

Modular

Choose the dialing mode

Depending on your dialing system, set the TONE/PULSE switch as
follows:

If your dialing system is Set the switch to

Tone TONE
Pulse PULSE

If you aren't sure of your dialing system

Make a trial call with the TONE/PULSE switch set to TONE.
If the call connects, leave the switch as is; otherwise, set to

PULSE.

8

Standard wall plate mounting

This phone can be mounted on any standard telephone wall
plate.

1

2 - 7

1 Snap the wall mount

adapter into the
notches on the base.

2 Plug the telephone

line cord to the
TEL LINE jack and the
AC adapter to the

DC IN 9V jack.

3 Plug the telephone

line cord into the
telephone outlet.

4 Place the AC adapter

cord inside the
molded wiring
channel.

5 Plug the AC adapter

into a standard
120V AC wall outlet.

6 Raise the antenna to a

vertical position.

7 Align the mounting

slots on the base with
the mounting posts on
the wall. Push in and
down until the phone
is firmly seated.

9

8 On the base unit, pull the

handset retainer out of the slot.
Rotate it clockwise 180 degrees.

9 Flip the retainer from front to

back. Slide it back into the slot
so that the lip of the retainer is
up and the oval is down. The
retainer holds the handset
in place.

Direct wall plate mounting

If you don't have a standard wall plate, you can mount your phone
directly to the wall. Before doing this, consider the following:

• Avoid electrical cables, pipes, or other items behind the mounting
location, that could cause a hazard when inserting screws into
the wall.

• Try to mount your phone within 10 - 15 feet of a working phone
jack to avoid excessive cord lengths.

• Make sure the wall material is capable of supporting the weight of
the base and handset.

• Use

#10 screws (minimum length of 1-

devices suitable for the wall material where the base unit will be
placed.

3

/8inches) with anchoring

10

1 Insert two mounting screws

into the wall, (with their
appropriate anchoring device),
3-15/16 inches apart. Allow
about 1/8 of an inch between
the wall and screwheads for
mounting the phone.

2 Refer to steps 1 through 9 on

page 9 and 10 to mount the
telephone.

Use only Uniden Battery
BT-905.
Replacement batteries are
also available through the
Uniden Parts Department.
(See page 5)

Charge the battery pack for 12-15 hours before you plug the
phone into the phone line.

1 Remove the battery cover.

2 Connect the battery pack

connector with the correct
polarity (black and red wires),
then insert the battery pack
into the battery compartment.

3 Slide the battery cover forward

until it snaps into place.

4 Place the handset on the base

with the keys and display
facing upward.
This position lets you see the
Caller ID messages on the
display.

Make sure that the
LED of the base unit is lit, and
charging begins. Charge the
battery for 12-15 hours.
You can place the handset
either side up for charging the
battery.

“status”

11

Battery use time (per charge)

From fully charged

• Seven hours continuous use.

• Seven days when the handset is in the standby mode.

Even when the battery
pack is not being used, it
will gradually
discharge over a long
period of time. For
optimum performance, be
sure to return the handset
to the base unit after a
telephone call.

The redial memory
numbers are retained for
up to two minutes while
you replace the batteries.

If you must replace the
battery pack during a
telephone call, complete
the replacement within
30 seconds, and you can
return to the original call.
(If the replacement battery
pack is not fully charged,
the call may disconnect.)

When the battery charge becomes low

When the battery pack is very low and needs to be charged, the
phone is programmed to eliminate functions in order to save power.
If the phone is not in use, “
the keys will operate. If the phone is in use, “

Low Battery” flashes and none of

Low Battery”

flashes and the handset beeps.
Complete your conversation
as quickly as possible and
return the handset to the
base unit for charging.

Cleaning the battery contacts

To maintain a good charge, it is important to clean the battery
contacts on the handset and base unit about once a month. Use a
dry cloth or pencil eraser, if necessary.

Do not use any liquids or solvents.

12

There are three Caller ID setup options available; they are
AutoTalk, CIDCW (Caller ID on Call Waiting), and Area Code.

Auto Talk allows you to answer the phone without pressing the

button. If the phone rings when AutoTalk is on, simply
remove the handset from the base and the phone automatically
answers the call. If the phone rings when AutoTalk is off, you
must press to answer the call.

Caller ID on Call Waiting (CIDCW) performs the same as
regular Caller ID on a call waiting number. Call Waiting options
allow you to handle call waiting calls in seven different ways.
(See page 41.)

You must subscribe to CIDW and CIDCW options from your
phone company in order to use this feature.

1 In the standby mode,

press .
The Caller ID setting screen appears.

2 Press or to move the

pointer to the item that is to be set.

Example: To select CIDCW

3 Press to toggle between

On and Off for Auto Talk. For
CIDCW, choose
depending on the type of service to
which you subscribe.

On, Off or Opt

4 To complete the settings, press

, then the handset returns

to standby mode.

13

If you enter a 3-digit area code number in the Area Code option,
your local area code does not appear in Caller ID messages. When
reviewing Caller ID messages, you will see only the local seven digit
number. For calls received from outside your local area code, you
will see a full 10-digit number.

If your calling area requires 10-digit dialing, do not
program this option.

1 When the phone is in the standby

mode, press . The Caller ID
setting screen appears.

2 Press to select “Area Code”.

3 Press .

4 Use the number keypad ( to ) to

enter the 3-digit area code.

14

5 Press .

A beep sounds and the displayed area code is entered.

6 Press to complete the setting. Or return the handset to

the base unit to complete the setting mode and set the handset
to the standby mode.

When the area code has
already been stored in
memory, the stored area
code will be displayed. To
change it, use the and number keypad to
enter the new area code. Then press .

To complete the setting, press or return the
handset to the base unit.

The base microphone is
located under the phone.
Position yourself as near
to the base as possible and
speak clearly.

From the handset

Dialing from standby

1 Pick up the handset.
2 Dial the phone number.
3 Press .
4 To hang up, press or return the

handset to the base.

Dialing from talk mode

1 Pick up the handset and press .
2 Dial the phone number.
3 To hang up, press or return the

handset to the base.

From the base

1 Press .
2 Dial the number on the keypad.
3 To finish the call, press to

hang up.

Other Operations

To Do this

To improve reception Press during the

To adjust the earpiece volume Press or during the call.
To temporarily switch to tone dial Press . The following
(When the base is set to pulse numbers dialed will be sent as
mode) tone dialing.

BASICS

To enter a pause within the Press . “P” appears in the
dialing sequence. display which represents a pause.

conversation. “Scanning” appears
on the display. If the operation
fails, the error tone sounds.

15

If either the handset or the
base does not ring, check
each ringer switch to
make sure they are set
to “on”.

From the handset

1 The phone rings. “Incoming Call”
2 Press if not in Auto Talk mode.

3 The call-time display starts when you
4 Press or place the handset on the

From the base

1 The phone rings. The status LED on

appears on the display.

Press any key (except ) if in
Auto Talk mode. “
the display. Then the earpiece volume
is displayed for 2 seconds.

begin to talk.

base to hang up. The call time will be
displayed for about 5 seconds.

the base flashes.

Talk” appears on

If audio on the speaker
phone is not loud enough,
adjust the speaker volume
on the base.

16

2 Press .
3 Adjust the volume by pressing

volume as necessary.

4 To hang up, press .

You can turn off the base or the handset microphone so that the
person you are talking with cannot hear you.

When speaking with the base

1 Press during a telephone call.

The microphone is turned off.

2 To cancel mute, press , or

.

When speaking with the handset

1 Press during a telephone

call.

The microphone is turned off.

2 To cancel mute, press

or .

When the phone is ringing

You can temporarily mute the handset’s ringer by pressing
when the phone rings.

You may still press to answer the call.

17

Handset ringer tone

ringer

off

on

In the standby mode, press

.
Each time is pressed,
the ringer tone setting changes
and the selected ringer tone
sounds for 2 seconds.

Handset ringer switch

This switch turns the handset
ringer on or off.

ringer

off

on

Handset earpiece volume

Pressing or during a telephone call will change the
earpiece volume of the handset. This setting will remain in effect
after the telephone call has ended.

When you press in Loud mode or press in Low mode,
an error tone sounds.

Base ringer switch

This switch turns the base
ringer on or off.

Base speaker volume

To control the speaker volume of the
base, adjust the and

button as desired.
The volume setting from 1 (lowest) to

18

10 (highest) appears in the message
counter LED.

If the recently dialed
number exceeds 32 digits,
only the first 32 digits are
retained for redialing.

Press and hold

to delete the

displayed redial number.

From the handset

The last three phone numbers entered can be quickly redialed.

Redialing from Standby

1 Press .

The phone number that was last
dialed appears on the display.

2 Press again.

Each press of will display
one of the last three numbers dialed.

Most
recent

3 Press . The number will be

dialed.

19

Only the last number
dialed can be accessed
after has been
pressed.

Redialing from talk mode

1 Press .

“

Talk” appears flashing on the display.

2 Press .

The last number dialed will be
displayed, and redialed.

20

3 To hang up,

handset on the base.
be displayed for about 5 seconds.

press or place the

The call-time will

From the base

1 To call the last number dialed from the

base, press .

2 Press .
3 Press to finish the call.

During a call, as you begin to move your handset too far from
your base unit, noise increases. If you pass the range limit of the
base unit, your call will terminate within 30 seconds.

Using your EXAI 985HS intercom

Intercom from the base to handset

1 Press on the base.

The handset beeps.

2 Press or on the

handset. Speak into the handset
microphone to answer the base.

3

To turn off the intercom, press on
the handset or on the base.

Intercom from the handset to base

1 Press on the handset.

The base beeps.

2 At the base, press or

. Speak into the base

microphone to answer the page.

3

To turn off the intercom, press on
the handset or on the base.

21

To transfer from the handset to the base

1 Press on the handset

while speaking on the handset. The
caller is put on hold and the
intercom tone sounds on the base.

2 Press or on

the base. The intercom mode is
activated, but the caller is still on
hold.

3 To transfer the call to the base, press

on the handset.
To cancel the transfer, press
on the base.

To transfer from the base to the handset

1 Press on the base

while speaking on the speaker
phone. The caller is put on hold,
and the intercom tone will be
sounded on the handset.

22

2 Press or on the

handset. The intercom mode is
activated, but the caller is still on
hold.

3 To transfer the call to the handset,

press on the base.
To cancel the transfer, press
on the handset.

You must press a key
within 20 seconds or the
phone will return to
standby. If you return the
handset in the base the
phone will return to
standby too. Press
and you can go to
memory menu at any
time.

Your EXAI 985HS stores up to 20 names and numbers in the handset
plus 10 numbers in the base.

On the handset

Example: To store a name (MOM AND DAD)

and number (8175553300) in

memory location 03.

1 Press and hold until

“

Memory Store” is displayed.

2

Press and or enter a two-digit
number (01-20)
location where you would like to store
the number.

to select the memory

MEMORY

3 Press .

DIALING

The following screen appears
and a cursor flashes indicating
that the display is ready for
the name to be entered.

If this screen appears, the
selected memory location is
already stored. Then you must
either change the entry
in this location, clear the
location, or select “
to choose another location.

Go Back”

23

4 Use the , , , , or

keys to enter the name. The name cannot exceed 13
characters.

• Use the and key to scroll through the character
menu. It contains upper and lower case letters and various
characters.

• Use the and keys to move the cursor
to the desired location.

• Use the key to delete characters as needed.

5 Press .

“

Store Number” is
displayed. The cursor flashes
indicating that the display is
ready for the number to be entered.

6 Use the number keypad to

enter the phone number. The
phone number cannot exceed
20 digits.

•Use the key to enter pause in the dialing

sequence. The display shows a “
one digit and represents a two second delay in time
between digits.

The pause feature is useful for long distance
calling, credit card dialing, or sequences that
require a pause between digits.

•Use the key to delete digits as needed.

P”. Each pause counts as

24

7 Press .

The handset beeps and displays the confirmation screen.
Memory storage is complete.

For example, if you store a name
and number into memory location
number 03, the display shows

“Memory03 Stored”.

After about 2 seconds,

“

Memory Store”
is displayed.

8 Press to return to standby mode.

On the base

You can store only numbers in the base.

1 Press .

The status LED blinks.

2 Dial the number you wish to store.
3 Press .

Enter the memory location number
(0-9) on the keypad.
A confirmation tone indicates the
number is stored.

25

You must press key within
20 seconds or the phone
will return to standby. You
may also press
to access a memory menu
at any time.

From the handset

Dialing from standby

1 Press .

2

The handset displays your
programmed memory locations.

Press and or enter a two-digit
number (01-20) to select
location you would like to dial.

the memory

If you press
before , you can
confirm the name and
number stored in the
selected memory location.
To exit this mode, press
and hold .
The handset returns to
standby.

To exit the memory
function without dialing,
press . The
handset returns to standby.

26

3 Press . “Talk” flashes and

the volume setting appears on the
display. Then the displayed number
is dialed.

If you select a memory
location that does not
have a stored number, the
handset will beep rapidly
and the phone will
not dial.

Display a Programmed Number

Use the and keys to toggle between the names
display and the numbers display.

Program name Program number

When the stored phone number has 14 or more digits,

“

\ “ is displayed next to the 12th digit. Press to

see the extra digits and to return.

Dialing from talk mode

1 Press .

“

Talk” flashes and the volume

setting appears.

2 Press .
3 Enter a two-digit number (01-20) to

select the memory location of the
desired phone number.
The selected phone number is
displayed. Then the number is dialed.

27

From the base

1 Press .
2 Press .
3 Press the number keypad to select

the memory location you wish to
dial.

4 Press to finish the call.

1 Press and hold until

“

Memory Store” is displayed.

2

Press and or enter a two-digit
number (01-20) to select the memory
location you would like to edit.

28

3 Press .

The following screen appears with
the memory location number that
you have selected in the display.

4 Press the or key to

select “

Edit Memory”,
then press .
The following screen appears.
The cursor flashes indicating that the display is ready for the
name to be edited. When a name has not been stored, the
cursor appears at the beginning of the second line

.

5 Press , , , , or to edit

the name. (See page 24.)
To edit only the phone number, skip this step.

6 Press .

The following screen appears.
The cursor flashes indicating
that the display is ready for the number to be edited.

7 Use the number keypad, , or key to edit

the phone number.
The phone number cannot exceed 20 digits. (See page 24.)
When the phone number is not to be edited, skip this step.

8 Press .

The handset beeps and displays
the confirmation screen. The
memory storage is complete.

For example, if you store a name and number into memory location
number 01, the display shows “Memory01 Stored”.

After about 2 seconds,

“

Memory Store” is

displayed.

9 Press to return to standby mode.

29

With the handset

1 Press and hold until

“

Memory Store” is displayed.

2

Press and or enter a two­digit number (01-20) to select the
memory location (01 - 20) you would
like to edit.

3 Press .

The following screen appears with
the memory location number that
you have selected in the display.

4 Press to move the pointer

down to “
command line.

Delete Memory”

30

5 Press . The following

confirmation screen appears.

6 Press to move the pointer to “Yes”.
7 Press or .

There is a confirmation tone and
the entry is deleted. The
following screen appears.

8 After a few seconds, the display returns to the “Memory

Store

(return to step 2) or press to return to standby.

” screen. You may select another number to delete

With the base

1 Press .

The

status LED blinks.

2 Press again.
3 Enter the memory location number (0-9)

of the number you wish to delete. The
status LED goes out.
A confirmation tone indicates the
number has been erased.

31

During a 3-way
conversation, dialing is
only possible from the
handset.

The Uniden EXAI 985HS
permits 3-way conversations
between the handset, base, and
outside line.

When speaking on the handset

1 Press on the base to join

the 3-way conversation.
This will set the 3-way conversation
mode.

2

To hang up, press on the
base. The handset remains connected
to the call.

When speaking on the base

1 Press on the handset to join

the 3-way conversation.

32

3-WAY

CONFERENCE FEATURES

2

To hang up, press on the
handset. The base remains connected
to the call.

You must subscribe to the Caller ID service from your
telephone company to use this feature.

When the telephone rings, the Caller ID feature allows you to view
the caller's name and phone number on the display before you
answer the phone.
The handset displays the phone number of the incoming call, the
name, time, and the number of calls. Additionally, you can dial the
displayed number, and store the information for memory dialing.

FEATURES

CALLER ID

33

If you answer a call before
the Caller ID message is
received (Example: before
the second ring), the
Caller ID message will not
appear.

When the call is received
via a telephone company
that does not offer Caller
ID service, the caller's
phone number and name
do not appear. (This
includes international
calls.)

1 When the Caller ID message is received, the display shows the

caller’s phone number, along with the date and time. The
incoming call information is stored in Caller ID record.
If the Caller ID service includes the caller’s name, the caller's
name appears on the display (up to 15 letters).

Here are some typical displays;

When the phone number and name
data are received

When a private name is received

When an unknown name is received

When invalid data is received

When a private number is
received

When an unknown number is
received

When the call is via a
private branch exchange
(PBX), the caller's phone
number and name may
not appear.

34

2 When the telephone is answered, the display changes to

“

Talk”.

Data errors appear

as “

”.

22

The Caller ID list stores information for up to 50 incoming calls - even
unanswered calls.

If a call comes in via a
telephone system that does
not offer Caller ID service,
no information is stored.

” appears when

“End

you have received all
messages in the Caller ID
list. Press repeatedly
to return to the summary
screen.

1 Press .

The summary screen appears. The
screen shows the number of new
messages and total messages.

2 Press to display the latest caller

ID message.

3 Press to see the next message.

Or press to see previous message.

4 Press to return to standby.

Each message can be up
to 15 characters for the
phone number and the
name.

35

The EXAI 985HS stores up to 50 messages. If the phone receives
the 51st message, the oldest one in the list is automatically
deleted.
Caller ID data can also be deleted manually.

Deleting a Caller ID message

1 Press .

Display the message to be deleted
from the Caller ID list by pressing

or .

2 Press . The following

screen appears.

3 Press or to select “Yes” or

“

No”.

If you get an incoming
call, the deleting operation
is canceled and the
telephone returns to
standby so you can answer
the call.

36

4 Press or .

When the pointer is at “Yes”:

A tone sounds and the Caller ID
message is deleted. The next Caller
ID message is then displayed.

When the pointer is at “No”:

The display returns to the Caller ID
display.

Deleting all Caller ID names/numbers

1 Press .

2 Press . The following

screen appears.

3 Press or to select “Yes” or

“

No”.

4 Press or .

When the pointer is at “Yes”:

A tone sounds and all stored Caller ID
messages are deleted.

When the pointer is at “No”:

The display returns to the summary
screen.

37

Calling a party from the Caller ID list

You can place a call from the Caller ID list.
The EXAI 985HS stores up to 50 messages.

1 Press .

Select the phone number that you
want to dial by pressing or .

2 Press .

You cannot make a call
from the Caller ID list if
your EXAI 985HS is
connected to private
branch exchange (PBX).

When a long distance call
has been set, “1” appears

in the display.

38

The displayed phone number will be
dialed.

Long Distance calls and Area code

Pressing while the Caller ID
information is displayed (in step 1)
will place a “
set up for a long distance call.

1” in the display to

Dial edit

Press to move the
cursor to the left, make your
changes and then press .
This will not change the number
in the Caller ID list memroy.
If you want to save this new number,
store the information in memory (see page 23).

Storing Caller ID messages in Memory dialing

The phone number of the party on the Caller ID list can be stored in
memory dialing.

1 Press .

Select the phone number to be stored
from the Caller ID list by pressing
or .

You can not store a Caller
ID message if no phone
number appears in the
message.

If no key is pressed for
more than 20 seconds, an
error tone sounds and the
telephone returns to the
standby mode.

If there is an incoming
call or page, memory
storage is canceled and
the telephone is set to
receive the incoming call
or page.

2 Press .
3 Press and or enter a two-digit

number (01-20) to select the memory
location.

4 Press .

A tone will sound. The number is stored
in memory, and the display returns to
the Caller ID list.

If a message has

already been stored in

the selected memory

numbers location, a

confirmation screen is displayed. Press to select

“

Yes”. Press to overwrite. The display returns

to the Caller ID list.

39

“Caller ID” and “Call waiting” are separate services. CIDCW
(Caller ID on Call Waiting) performs the same as regular
Caller ID on a call waiting number. You must subscribe to
the "Caller ID with call waiting (CIDCW)" service from your
telephone company before you can use the following features.
The “Call waiting” service can also be used independently.
Please contact your telephone company for details.

1 When a new incoming call arrives

during your current telephone call,
the phone number and the name of
the caller are displayed.

2 Press .

You will be able to talk with the
person that has just called. The first
caller will be put on hold.

3 To return to the first caller, press

again.

40

When CIDCW is set to Opt in the Caller ID setup menu
(see page 13), you can press the key after
receiving a call waiting call and view a list of ways to
handle the new call. Choose an option using the and

keys and press to activate.

Your EXAI 985HS gives you new options for call waiting. At the
touch of a button, you can ask the caller to hold or conference
them into your current call. You may be required to subscribe to
call waiting and call waiting options to use these features. Not all
features are available in all areas. Check with your local
telephone company for details.

Selecting an Option

1 When you receive a call waiting call,

press for a list of options.

You can also answer a call
waiting call immediately
by pressing the
key. The first caller will be
placed on hold. To return
to the original caller, press

again.

2 Press the or key to select an

option.

3 Press .

A confirmation screen will appear.

Your EXAI 985HS is pre-programmed with seven call waiting
options. You may select to ask the calling party to hold, send
them a

busy message, or conference them into the current call.

You may also select to
any time, choose to

Check with your local telephone company for a full list of
options.

answer and drop the first caller or, at

drop the first or dr op the last caller.

41

The EXAI 985HS has a built-in answering system that answers and
records incoming calls.
You can also use your answering system to record a conversation,
leave a voice memo message for others who use the phone, or to
announce a special message to callers when you're away from
your phone.

• Digital Tapeless Recording

• 15 minutes of Recording Time

• Selective Greetings (Outgoing Messages)

• Message Received Time and Day Announcement

• Remote Message Retrieval and Room Monitor

• Toll Saver

ANSWERING DEVICE

• Conversation Recording

Digital Tapeless Recording allows you to quickly review, save or
delete the messages. You'll never have to worry about a tape
wearing out, jamming, or resetting improperly.

The Integrated Answering System is easy and convenient to use, but
please read through all of the instructions carefully.

42

THE INTEGRATED

Turning the answering system on/of f

When the answering
system is full, FL displays
on the base and the
system announces
“No Remaining Time”.
You should delete some
messages so that the system
can record new messages.

Press and hold

or to
quickly scroll through the
numbers on the display.

If you don't complete the
clock settting within two
minutes, the system
returns to standby.

1 To turn the answering system on,

press . The current
greeting message is played and a
tone sounds.

2 To turn the answering system off,

press again.

Setting the clock

The clock on EXAI 985HS Answering System starts when power
is applied to the base. Follow these steps to set the clock to the
correct time.

1 Press and hold until a tone

sounds.

2 First, press or until the

correct day of the week is
announced. (Numbers
displays on the base as each day is
announced.) Press again to
select the day.

0 through 6

3 Next, press or until you

hear the correct hour setting.
Numbers
the base as each hour is announced.
Press again to select the
correct time.

1 through 12 display on

4 Press or until you hear the correct time setting.

Numbers
is announced. Press again to select the correct time.

1 through 59 display on the base as each minute

5 The LED displays an A or P. Press or until you

hear the correct AM/PM setting.

6 Press again to end the time/day setting.

The EXAI 985HS announces the time that you have set.

43

Position yourself as near
to the base as possible and
speak clearly when
recording your greeting.

You can record a greeting
up to 30 second.

Setting your greeting

When you receive a call, the answering system automatically plays
either a preset message or your own personal greeting.

ª

Preset Message

The following message is prerecorded:

"Hello, no one is available to take your call. Please leave a message

after the tone."

ª

Recording your personal greeting

1 Press and hold until you hear

a tone. Start recording your message
immediately after you hear the tone end.

2 When you finish recording your

message, press or .
A tone sounds and your message plays
back on the phone.

ª

Choosing between two greetings

1 Press to play the outgoing

message.

44

2 While the message is playing, press

again. This switches

between the two options.

You have the choice of deleting your personal outgoing
message or simply overwriting your old outgoing
message with a new one. To overwrite, perform the steps
above in “Recording your personal greeting”.

Selecting the message record time

You can set your answering system to record messages up to one
or four minutes long.

One minute option:

move the
switch to 1.

Four minute option:

move the
switch to 4.

ª

Announce only feature:

The announce only feature plays an outgoing message, but it will
not allow the caller to leave a message. Move the
switch to the ANN position.
The message counter LED displays “ ” when system is on
standby.
Prerecorded outgoing message for Announce only feature is:

"Hello, no one is available to take your call."

REC TIME

REC TIME

REC TIME

Selecting a PIN code

To play your messages from a remote location, you will need to
enter a two-digit Personal Identification Number (PIN) code
(00-99). To select a PIN, perform the following steps.

Press and hold or

to quickly scroll
through numbers on
the display.

1 On the base, press and hold

button until a tone sounds, and the
LED displays

00.

2 To set the first number, press

or to scroll from
When the desired number appears in
the display, press .

0 to 9.

3 To set the second number, press

or to scroll from

9. When the desired number
appears in the display, press .
Then the entered PIN code
is announced.

0 to

45

Setting ring time switch

The ring time/toll saver switch
allows you to set the number of
rings the caller hears before the
answering system plays your
outgoing message. You can set
the switch to answer after two
rings or after four rings. Once the
greeting has started, you can stop
it when you pick up the call at
the handset or base.

If you answer at another phone extension and the
greeting has started, you cannot stop the message. Wait
until your greeting is complete before starting your
conversation.

In the

TS (Toll Saver) position, the answering system picks up after

two rings if you have new messages, and after four rings if there are
none. This way, if you call long distance to check your messages,
you can hang up after the third ring to avoid billing charges.

46

To stop playing your
messages, press
again.

Playing your message

The base LED shows the number of total messages on the
display. If the display is blinking, then there are new messages
waiting for you. The EXAI 985HS is designed to play your new
messages first. After you play your new messages you can then
play your old messages.

1 Press . The system announces

the number of new and old messages,
then the new incoming messages are
played. The time and day each
message was received is announced
after the message is played, and the
message counter LED displays the
number of the current message.

2 When all new messages have

played, a tone is heard. The message
counter LED stops flashing to
indicate that all of the new messages
have been reviewed.

3 After you have reviewed all your

messages, you can play your old
messages again. Press and
follow the instructions above.

47

Pressing before 2
seconds (4 seconds from
remote) of the message
has played causes the
system to scan back one
message. If you press

after two seconds
(four seconds from
remote) the system starts
to play the same message
from the beginning.

Repeating a message

1 Press to review your message.

The number of stored messages is
announced.

2 After a message has played for a few

seconds, press to repeat the
message.

3 Press at any time to stop

reviewing messages and return to
standby. The message counter LED
shows the total number of messages
remaining on the system.

If you have several
messages, press and hold

until you return to
the message you want to
replay.

Each time is
pressed, the system scans
forward one message.

If you have several
messages, press and hold

to find the
message you want to play.

48

Skipping a message

1 Press to review your messages.

The number of messages is announced.

2 Press at anytime to skip to the

next message.

3 Press at any time to stop

reviewing your messages and return to
standby. The message counter LED
shows the total number of messages on
the system.

When you press ,
you are permanently
deleting the message.
Once deleted, the message
cannot be replayed.

Deleting a message

Deleting individual message

ª

1 Press to review your message.
2 If you decide to delete a message,

press anytime during the
message. The system beeps and
immediately goes to the next
message.

3 After you have played all of your

messages, a long tone sounds on the
base speaker.

ª

Deleting all messages

The voice memo function
is completely independent
of the outgoing message.
It’s handy for leaving
others a quick message.

A voice memo message
will be stored as a typical
recorded message.

Position yourself as near
to the base as possible and
speak clearly.

Press and hold while the system is in standby. A tone
sounds when all messages are deleted. If there is a message you
have not reviewed, you cannot delete all messages at once.

Voice memo

The voice memo function allows the user to record a message
(up to 10 minutes) on the base.

1 Press and hold ,

until you hear a long beep. The
message counter LED blinks.

2 Speak into the microphone.
3 When you have finished, press

or to stop
recording. The system returns to
standby.

49

A recorded conversation is
treated as a typical
message and will be added
to the stored messages.

Recording a conversation

You can record up to 10 minutes of conversation while you are
making your call from the handset.

1 During the conversation from the

handset. Press and hold

on the base. The unit
begins recording and the LED blinks.
Both parties can hear tones every 15
seconds.

2 To stop the recording, press

or .

You cannot record a conversation while you are speaking
on the base.

50

During the remote
operation, rC displays
on the base.

You must enter a
command within 15
seconds of entering
command waiting mode
or the answering system
automatically hangs up
and returns to standby.

The system will only
playback messages for
four minutes and then it
returns to command
waiting mode. To continue
playing your message,
press # then 2again
within 15 seconds

Remote access away from home

You can operate your answering system from a remote location
using any touch-tone telephone. Use this function to check for
recorded messages, to play or delete messages, even to record a
new outgoing message, and to monitor sounds in the room.
Prior to accessing the system remotely, you must have selected a
PIN code (refer to page 45).

1 Call your telephone number.
2 While the answering machine is activated, press # and your

PIN code.

3 The answering system announces the time and day and the

number of messages stored in memory. Then the message
playback automatically begins.

4 You may continue to listen to your message, or you may

select a command from the following chart.

Command Function

# then 1 Repeat
# then 2 Playing your messages
# then 3 Skipping a message
# then 4 Deleting a message
# then 5 Stop message playback
# then 6 Answering system on
# then 7 Voice memo record/stop
# then 8 Outgoing message record/stop
# then 9 Answer system off
# then Room monitor

*

5 After all of your messages have played, or the playback time

exceeds 4 minutes, you will hear intermittent tones indicating
that the system is in the command waiting mode. You may
enter another command at this time from the chart above.

6 When you are finished, hang up to exit the system.

The answering system automatically returns to standby.

51

You cannot use
while the new messages
are playing. Press # then
5 to stop message
playback first and go to
step 5.

# and

Remote room monitor

You can call your answering system from any touch-tone phone and
monitor sounds in the room where your base is installed.

1 Call your telephone number.

*

2 While the answering machine is activated, press # and your PIN

code.

3 The answering system begins announcing the time and day.
4 Press # then 5 to stop the message.

If you enter an incorrect
PIN code three times, an
error tone sounds and the
phone automatically
hangs up.

5 Press # then . You hear sounds in the room where your

phone is installed. After 15 seconds, the answering system
returns to the command waiting mode.

6 Press # then to monitor the room for another 15 seconds. Or

select another remote function. Or hang up to exit the system.
The answering system automatically returns to standby.

*

*

Turn on the answering machine remotely

If you have forgotten to turn on your answering machine, you can
turn it on remotely from any touch-tone telephone.

1 Call your telephone number.
2 Wait ten rings until the machine answers.

You hear a beep.

3 Press # and enter your PIN code within two seconds.

The answering system begins to announce the time and
day stamp.

4 Press # then 5 to stop the announcement.
5 Press # then 6 to turn the answering system on.

52

6 Hang up the phone and subsequent calls will be answered by

the machine.

If the handset battery pack
is completely discharged
or the battery pack is
removed, the digital
security code will be lost.
If this happens, a new
security code is set
automatically the next
time the battery pack is
charged.

The digital security code is an identification code used to connect
the handset and the base unit. Normally, setting the code is
not necessary.
The first time you charge your handset, the security code is
automatically set. (See page 4.)

In the rare situation that you suspect another cordless telephone
is using the same security code, you can change the code.

1 Remove the handset from the base

unit. Press .

2 While the handset is emitting the

paging sound, place the handset on
the base unit holding .
The paging tone stops.
Leave the handset on the base
longer than 3 seconds. A random,
new security code is set.

INFORMATION

ADDITIONAL

53

To attach the beltclip

To remove the beltclip

Insert the beltclip into the holes
on each side of the handset.
Press down until it clicks.

Pull both sides of the beltclip to
release the tabs from the holes.

54

With the HS910 headset, you can have the convenience of hands free
communication while using your cordless phone.

1 Place the headset on your head so the

speaker covers your ears. The headband
can be adjusted to accommodated a
variety of head sizes. The other end of
the headband should rest comfortably
against the side of your head above
your ear. Do not put the end of the
headband against the other ear.

2 The microphone arm swings over the top of the headset so you

can wear the headset on the left or right ear. Position the flexible
arm so the microphone is about 2 inches away from the mouth.

3 To use the headset, pull back

the headset cover and plug the
headset cord into the 2.5 mm
jack on the side of the handset.
This will automatically disable
the speaker on the phone and
activate the microphone on the
headset. During a call, you
may plug or unplug the
headset without interrupting
your conversation.

55

Battery replacement
and handling

When the operating time
becomes short, even after a
battery is recharged, please
replace the battery.
With normal usage, your battery
should last about one year.
Please contact your place of
purchase or the Uniden Parts
Department for a replacement
battery. (See page 5)

Power Failure

During the period that the
power is off, you will not
be able to make or receive
calls with the telephone.

RECYCLING NICKEL­CADMIUM BATTERIES

NICKEL­CADMIUM
BATTERIES
MUST BE
DISPOSED OF
PROPERLY.

Nickel-cadmium cells are used
in the battery pack. Please
take your used nickel­cadmium battery packs to a
store that recycles nickel­cadmium batteries.

Caution

• Use the specified battery pack.

• Do not remove the battery from the handset to charge it.

• Never throw the battery into a fire, disassemble it, or heat it.

• Do not remove or damage the battery casing.

56

When slightly dirty

Wipe with a soft, dry cloth.

When very dirty

Wipe with a soft cloth that has
been dampened with mild
dishwashing detergent.
Dry with a dry cloth.

When the charging
terminals become dirty

Wipe with a dry cloth or a
pencil eraser, if necessary.

Caution

Do not use paint thinner,
benzene, alcohol, or other
chemical products. Doing
so may discolor the surface
of the telephone and
damage the finish.

General Information

The EXAI 985HS complies with FCC Parts 15 and 68.
Operating Temperature: 0ºC to +50ºC (+32ºF to +122ºF)

AC Adapter Information

AC Adapter part number:AD-420
Input Voltage: 120V AC 60Hz
Output Voltage: 9V DC 350 mA

Battery Information

Battery part number: BT-905
Capacity: 600 mAH, 3.6V
Battery Use Time (per charge)

From fully charged:

Talk Mode duration 7 hours
Standby Mode duration 7 days

If the handset is left off of the base, the actual
Talk Mode duration will be reduced respective to
the amount of time the handset is off the base.

Recharge your phone on a regular basis by returning
the handset to the base after each phone call. When the
operating time becomes short, even after the battery is
recharged, please replace the battery. With normal
usage, the battery should last about one year.

Replacement batteries may be purchased at your local
Uniden dealer or by contacting the Uniden Parts
Department [phone]. Hours are from 7:00 a.m. to
5:00 p.m. Central Time, Monday through Friday.
We can also be reached on the web at www.uniden.com

57

If your phone is not performing to your expectations, please try
these simple steps first.

Symptom

The status LED won't
light when the handset
is placed in the
base unit.

YOUR NEW PHONE

The audio sounds
weak and/or scratchy.

Can't make or receive
calls.

The handset doesn't
ring or receive a page.

Suggestion

• Make sure the AC adapter is plugged
into the base unit and wall outlet.

• Make sure the handset is properly
seated in the base unit.

• Make sure the charging contacts on the
handset and base unit are clean.

• Make sure that the base unit antenna is
in a vertical position.

• Move the handset and or base unit to a
different location away from metal
objects or appliances and try again.

• Press to help eliminate
background noise during
the conversation.

• Make sure that you are not too far from
the base.

• Check both ends of the base unit
telephone line cord.

• Make sure the AC adapter is plugged
into the base unit and wall outlet.

• Disconnect the AC adapter for a few
minutes, then reconnect it.

• Reset the digital security code
(See page 53).

• Make sure is pressed.

• The battery pack may be weak. Charge

the battery on the base unit for 12-15
hours.

• The handset may be too far away from
the base unit.

• Place the base unit away from
appliances or metal objects.

• Reset the digital security code
(See page 53).

58

TROUBLESHOOTING

Symptom

Severe noise
interference.

The Caller ID
disappears.

The Caller ID does not
display

The answering system
does not work.

Messages are
incomplete.

After a power failure,
the outgoing message
is deleted.

No sounds on the base
unit speaker during call
monitoring or message
playback.

Cannot access remote
call-in features from
another touch-tone
phone.

Suggestion

• Keep the handset away from
microwave ovens, computers, remote
control toys, wireless microphones,
alarm systems, intercoms, room
monitors, fluorescent lights and
electrical appliances.

• Move to another location or tur n off
the source of interference.

• The handset was picked up before
the second ring.

• The call was placed through a switch
board.

• Call your local telephone company
to verify your Caller ID service is
current.

• Make sure that the CIDCW option is
set to “

On” or “Opt”.

• Make sure the base unit is plugged in.

• Make sure that the answering system

is turned on.

• Make sure that the message record
time is not set to ANN. (See page 45)

• The incoming messages may be too
long. Remind callers to leave a
brief message.

• The memory may be full. Delete
some or all of the saved messages.

• Record your greeting again.
The default message remains.

• Adjust the speaker volume on the
base unit.

• Make sure you are using the correct
PIN code.

• Make sure that the touch-tone phone
you're using can transmit the tone
for at least two seconds. If it cannot,
you may have to use another phone
to access your message.

59

0 - 9

3-way conferencing ..............32

A

Answering device

Features...........................42

Setting up........................43

Using...............................47

B

Base ringer switch ................18

Battery pack

Preparing and charging..11
Replacement and

handling..........................56

C

Caller ID

Caller ID service .............33

Call Waiting.....................40

Deleting...........................36

Using...............................38

Viewing...........................35

Connection..............................7

D

Dialing mode ..........................8

Digital security code........4, 53

E, F, G

Earpiece volume...................18

H

Headset installation..............55

I, J, K, L

Installing the beltclip............54

Intercom................................21

M, N, O

Maintenance..........................56

Making a call ........................15

Memory dialing

Erasing a stored name

and phone number........30

Making a call

with memory dialing ......26

Storing phone

numbers and names.......23

Mounting the base unit

to a wall ..................................9

Mute ......................................17

P, Q

Package contents....................5

R

Receiving a call ....................16

Redialing a call.....................19

Handset ringer switch..........18

Handset ringer tone .............18

S

Setting up the Base unit ........6

Setting up the Handset ........11

Setting up your answering
system

Selecting a PIN code ......45

Selecting the

message record time......45

Setting ring time switch.46

Setting the clock .............43

Setting your greeting......44

Turning the answering

system on/off..................43

T

Transferring a call.................22

Troubleshooting....................58

U, V, W, X, Y, Z

Using your answering system

Deleting a message........49

Playing your message ....47

Recording a

conversation ...................50

Remote access

away from home............51

Remote room monitor....52

Repeating a message......48

Skipping a message .......48

Voice memo ....................49

60

INDEX

At Uniden, we’ll take care of you!

If you need any assistance with this product, please call our Customer Hotline at

1-800-297-1023

PLEASE DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE.

Our Uniden representatives will be happy to help you with any matters regarding

the operation of this unit, available accessories, or any other related matters.

Thank you for purchasing a Uniden product.

Hours: M-F 7:00 AM to 7:00 PM CST.

FOR PURCHASING A UNIDEN PHONE!

Covered under one or more of the following U.S. patents:
4,511,761 4,523,058 4,595,795 4,797,916 5,381,460
5,426,690 5,434,905 5,491,745 5,533,010 5,574,727
5,650,790 5,660,269 5,661,780 5,663,981 5,671,248
5,717,312 5,754,407 5,768,345 5,787,355 5,838,721
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