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CONTENTS
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Battery Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Introduction . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
EX 965 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Included with the EX 965 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Important Electrical Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Telephone Line Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Radio Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
More Than One Cordless Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Selecting a Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Telephone Line Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connecting the Telephone Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Applying Power to the Base Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Adapter Safety Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Desk or Tabletop Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Wall Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Direct Wall Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Setting the Handset Retainer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Extending the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Installing the Handset Battery Pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Installing the Beltclip. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Removing the Beltclip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Charging the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Low Battery Indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Cleaning the Battery Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Setting the Pulse-Tone Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Adjusting Ringer Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Automatic Digital Code Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Programming Your EX 965 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Storing Memory Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Storing Mixed Tone/Pulse Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Erasing a Stored Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using Your EX 965. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Answering a Call from the Base Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Answering a Call from the Handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Making a Call from the Base Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Making a Call from the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Two-Line Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Dialing Stored Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Chain Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Placing a Call On Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using the flash Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
3-Way Conferencing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Using your EX 965 Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
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Important Safety Instructions
When using your telephone equipment, these basic safety precautions
should always be followed to reduce the risk of fire, electrical shock, and
injury to persons:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning, and use a dry
cloth, without liquid or aerosol cleaners.
4. Do not use this product near water; for example, near a bath tub, wash
bowl, kitchen sink or laundry tub, in a wet basement, or near a
swimming pool.
5. Do not place this product on an unstable cart, stand, or table. The
telephone may fall, causing serious damage to the unit.
6. Slots and openings in the cabinet and the back or bottom are provided
for ventilation. To protect the product from overheating, these
openings must not be blocked or covered. This product should never
be placed near or over a radiator or heat register. This product should
not be placed in a built-in installation unless proper ventilation is
provided.
7. This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power
supply to your home, consult your dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not locate this
product where the cord will be damaged by persons walking on it.
9. Do not overload wall outlets and extension cords, as this can result in
the risk of fire or electrical shock.
10. Never push objects of any kind into this product through cabinet slots,
as they may touch dangerous voltage points or short out parts that
could result in a risk of fire or electric shock. Never spill liquid of any
kind on the product.
11. To reduce the risk of electric shock, do not disassemble this product.
Take it to qualified service personnel when service or repair work is
required. Opening or removing covers may expose you to dangerous
voltages or other risks. Incorrect reassembly can cause electric shock
when the appliance is subsequently used.
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12. Unplug this product from the wall outlet and refer servicing to qualified
service personnel under the following conditions:
A. When the power supply cord is damaged or frayed.
B. If liquid has been spilled into the product.
C.If the product has been exposed to rain or water.
D.If the product does not operate normally when following the
operating instructions. (Adjust only those controls that are covered by
the operating instructions. Improper adjustment of other controls
may result in damage and will often require extensive repair work by
a qualified technician.)
E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinct change in performance.
13. Do not use the telephone to report a gas leak in the vicinity of the leak.
Battery Safety Precautions
Caution: To reduce the risk of fire or injury to persons by the battery, read
and follow these instructions:
1. Use only the appropriate type and size Battery Pack specified in this
Operating Guide.
2. Do not dispose of the Battery Pack in a fire. The cell may explode.
Check the Nickel-Cadmium Battery Disposal package insert for disposal
instructions.
3. Do not open or mutilate the Battery Pack. Released electrolyte is
corrosive and may cause damage to the eyes or skin. It may be toxic if
swallowed.
4. Exercise care in handling the battery in order not to short the battery
with conducting materials such as rings, bracelets, and keys. The battery
or conductor may overheat and cause burns.
5. Charge the Battery Pack provided with or identified for use with this
product only in accordance with the instructions and limitations
specified in the instruction manual provided for this product.
6. Observe proper polarity orientation between the Battery Pack and
battery charger.
SAVE THESE INSTRUCTIONS
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Introduction
Congratulations on your purchase of the Uniden
EX 965
The
long life, and outstanding performance. To get the most from your
please read this Operating Guide thoroughly. Refer to the foldout located in
front of this Operating Guide to help familiarize you with the features of
your cordless phone. Also, be sure to fill out the Product Registration card at
the back of this Guide, then detach and mail in.
EX 965
☞ 900 Megahertz Performance
☞ Advanced Digital Performance
☞ 2-Line Operation
☞ Speakerphone
☞ Dual Keypad
☞ 30 Channel Autoscan System
☞ 20 Number Memory
☞ Page/Find System
☞ 14 Day Long Life Battery
☞ Redial
is designed and engineered to exacting standards for reliability,
Features
EX 965
Cordless Telephone.
EX 965
,
AutoTalk™ allows you to answer a call by just removing the handset from
the Base so you don’t have to waste time pushing buttons or flipping
switches. AutoStandby™ allows you hang up by simply returning the
Handset to the Base.
The UltraClear Plus innovative technology, together with 30 different
channels, virtually eliminates background noise and provides you with the
best possible reception during all of your conversations.
To protect you against misbilled calls which might result from your phone
being activated by other equipment, Random Code™ digital security
automatically selects one of over 65 thousand digital security codes for the
Handset and Base Units. Also, the AutoSecure™ feature electronically locks
your phone when the Handset is in the Base.
To get the most from your phone, please read this Operating Guide
thoroughly. Also be sure to complete the Product Registration form and mail
it in.
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Included with the
EX 965
If any of these items are missing or damaged, contact Uniden Customer
Service at: (800) 297-1023, 8:00 am to 5:00 pm Central, Monday through
Friday
Handset Base Unit AC Adapter
Battery Long Telephone Cord
Operating Guide Belt Clip
Wall Mount Stand
Short Telephone Cord
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Other Printed Material
Desktop Stand
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Important Electrical Considerations
Unplug all electrical appliances when you know an electrical storm is
approaching. Lightning can pass through your household wiring and
damage any device connected to it. This phone is no exception.
Please do not attempt to unplug any appliance during an electrical storm.
❉ Changes or modifications to this product not expressly approved by
Uniden, or operation of this product in any way other than as detailed
by this Operating Guide, could void your authority to operate this
product.
Range
Your new phone is designed to achieve the maximum possible range by
transmitting and receiving according to the highest specifications set forth
by the FCC. We have rated this phone to operate at a maximum distance
with the qualification that the range depends upon the environment in
which the telephone is used. Many factors limit range, and it would be
impossible to include all the variables in our rating. The Maximum Range
rating of this phone is meant to be used as a means of comparison against
other range claims.
Telephone Line Problems
The FCC has granted the telephone company the right to disconnect service
in the event that your phone causes problems on the telephone line. Also,
the telephone company may make changes in facilities and services which
may affect the operation of your unit. However, your telephone company
must give adequate notice in writing prior to such actions to allow you time
for making necessary arrangements to continue uninterrupted service.
If you are having trouble with your telephone service, you must first
disconnect your phone to determine if it is the cause of your problem. If you
determine that it is the cause, you must leave it disconnected until the
trouble has been corrected.
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Radio Interference
Radio interference may occasionally cause buzzing and humming in your
cordless Handset, or clicking noises in the Base Unit. This interference is
caused by external sources such as TV, refrigerator, vacuum cleaner,
fluorescent lighting, or electrical storm. Your unit is NOT DEFECTIVE. If
these noises continue and are too distracting, please check around your
home to see what appliances may be causing the problem. In addition, we
recommend that the Base not be plugged into a circuit that also powers a
major appliance because of the potential for interference. Be certain that the
antenna on the unit is fully extended when needed.
In the unlikely event that you consistently hear other voices or distracting
transmissions on your phone, you may be receiving radio signals from
another cordless telephone or other source of interference. If you cannot
eliminate this type of interference, you need to change to a different channel.
Finally, it should be noted that some cordless telephones operate at
frequencies that may cause interference to nearby TVs and VCRs. To
minimize or prevent such interference, the base of the cordless telephone
should not be placed near or on top of a TV or VCR. If interference is
experienced, moving the cordless telephone farther away from the TV or
VCR will often reduce or eliminate the interference.
More Than One Cordless Telephone
If you want to use more than one cordless telephone in your home, they
must operate on different channels. Press the channel key to select a
channel that provides the clearest communication.
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Installation
Selecting a Location
Before choosing a location for your new phone, there are some important
guidelines you should consider:
☞ The location should be close to both a phone jack and continuous
power outlet. ( A continuous power outlet is an AC outlet which does
not have a switch to interrupt its power.)
☞ Keep the Base Unit and Handset away from sources of electrical noise
such as motors or fluorescent lighting.
☞ Be sure there is sufficient space to fully extend the Base Unit antenna.
☞ The Base Unit can be placed on a desk or tabletop or mounted on a
standard AT&T or GTE wall plate.
☞ You should charge your new phone for 15-20 hours before
completing the installation or using the Handset.
Telephone Line Outlets
There are two types of phone outlets:
Modular Jack
Most phone equipment available now uses modular jacks. Phone cords are
fitted with a molded plastic connector which plugs into this type of jack. If
you do not have modular phone jacks, contact your local telephone
company for information about their installation.
Hard-wired Jack
Some equipment is wired directly to a phone jack, and these types of
installations require a modular jack converter. This type of installation is
not difficult; however, you should contact your Uniden telephone dealer or
a telephone supply store for advice about the proper adapter or converter
for your particular situation.
Connecting the Telephone Cords
Consider these safety guidelines before connecting the telephone cords:
CAUTION:
☞ Never install telephone wiring during a lightning storm.
☞ Never touch uninsulated telephone wires or terminals unless the
telephone line has been disconnected.
☞ Use caution when installing or modifying telephone lines.
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Applying Power to the Base Unit
The
EX 965
phone requires an AC outlet, without a switch to interrupt
power, and the included AC adapter. To relieve strain on the DC plug when
the phone is placed on a desk or table, wrap the power cord around the
convenient notch on the bottom.
❉ Place the power cord so that it does not create a trip hazard, or where
it could become chafed and create a fire or other electrical hazards.
Adapter Safety Feature
The AC adapter furnished with this phone
may be equipped with a polarized line
plug — a plug having one blade wider than
the other. This plug will fit into the power
outlet only one way. If you are unable to
insert the plug fully into the outlet, try
reversing the plug.
AC
ADAPTER
Wide
Blade
❉ Do not alter the shape of the blades of the polarized plug.
❉ If you cannot plug the AC Adapter into the outlet, contact someone
about replacing the outlet.
Desk or Tabletop Installation
With the Desktop Stand
1. Slide the desktop stand into the
notches at the top of the Base Unit,
rotate the desktop stand down and
snap it into place.
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2. Plug the AC Adapter cord into the DC
input jack on the Base Unit.
3. Place the AC Adapter cord around the
strain relief.
4. Plug one end of the long telephone
cord(s) into the
Base Unit.
TEL LINE
jack(s) on the
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5. Plug the other end of the cord(s) into
the telephone jack(s) on the wall.
6. Plug the AC Adapter into a standard
120V AC wall outlet.
✽ Do not use an outlet controlled by a
wall switch.
Use only the Uniden AC Adapter
supplied with this phone.
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Without the Desktop Stand
1. Plug the AC Adapter cord into the DC
input jack on the Base Unit.
2. Place the AC Adapter cord around the
strain relief.
3. Plug one end of the long telephone
cord(s) into the
Base Unit.
12
TEL LINE
jack(s) on the
Page 13
4. Plug the other end of the cord(s) into
the telephone jack(s) on the wall.
5. Plug the AC Adapter into a standard
120V AC wall outlet.
Note: Do not use an outlet controlled
by a wall switch.
Use only the Uniden AC Adapter
supplied with this phone.
Wall Installation
Standard Wall Plate Mounting
These phones are designed to be mounted on a standard AT&T or GTE wall
plate. To attach the wall mount stand to the Base Unit:
1. Slide the wall mount stand into the
notches at the top of the Base Unit,
rotate the wall mount stand down and
snap it into place.
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2. Plug the AC Adapter into the Base Unit.
3. Wrap the AC Adapter cord around the
strain relief on the Base Unit.
4. Place the AC Adapter cord inside the
molded channel.
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5. Plug one end of the short telephone
cord into the
Base Unit, and one end of the long
telephone cord into the
on the Base Unit.
6. Place the telephone cord(s)inside the
molded channel(s) on the bottom of
the Base Unit.
7. Then plug the other end of the
telephone cord(s) into the modular
jack(s) on the wall and the floor.
TEL LINE 1/2
jack on the
TEL LINE 2
jack
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8. Place the Base Unit on the posts of the
wall plate and push down until it’s
firmly seated.
9. Plug the AC Adapter into a standard
120V AC wall outlet.
Note: Do not use an outlet controlled
by a wall switch.
Direct Wall Mounting
If you do not have a standard wall plate, you can mount your phone directly
on a wall. Before mounting your phone, consider the following:
☞ Select a location away from electrical cables, pipes, or other items
behind the mounting location that could cause a hazard when
inserting screws into the wall.
☞ Make sure the wall material is capable of supporting the weight of the
Base Unit and Handset.
☞ Use #10 screws with anchoring devices suitable for the wall material
where the Base Unit will be placed.
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1. Insert two mounting screws 3
inches apart. Allow about
15
3
⁄
of an inch
16
⁄
16
between the wall and screw heads for
mounting the phone.
2. Plug the AC Adapter into the Base Unit.
3/16 IN.
3 15/16 IN.
3. Wrap the AC Adapter cord around the
strain relief on the Base Unit.
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4. Place the AC Adapter cord inside the
molded channel.
5. Plug one end of the long telephone
cord(s) into the
Base Unit.
6. Place the cord(s) inside the molded
channel(s) on the bottom of the Base
Unit.
TEL LINE
jack(s) on the
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7. Place the Base Unit on the screws and
push down until it’s firmly seated.
8. Plug the other end of the telephone
line cord(s) into the wall jack(s).
9. Plug the AC Adapter into a standard
120V AC wall outlet.
Note: Do not use an outlet controlled
by a wall switch.
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Setting the Handset Retainer
The Handset Retainer holds the Handset in place if your phone is mounted
on a wall. These steps describe how to remove and replace the retainer so
that the tab faces up.
1. Push up on the Handset Retainer on
the Base Unit, and slide the tab out.
2. Flip the Retainer over so the tab faces
up, then put the Retainer back into its
slot on the Base Unit.
3. Push down on the Handset Retainer until it snaps into place.
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Setting Up Your Phone
Extending the Antenna
Before using your phone, be sure to raise its antenna to the vertical position.
Installing the Handset Battery Pack
1. Press in on the Battery Cover Release
and slide the battery compartment
cover down.
2. Align the plastic connector of the
Nickel-Cadmium battery pack with its
socket and plug it in.
❉ The black lead will be on the left when
the plug is properly aligned.
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3. Place the battery pack inside the battery
compartment, and slide the battery
cover back on.
❉ The built-in Memory Backup feature
allows up to 3 minutes to disconnect the
old battery pack and install a new one
without losing any numbers stored in
memory.
Installing the Beltclip
1. Remove the slot cover.
2. Put the beltclip in the slot and press
down until it clicks.
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Removing the Beltclip
1. Pull back on the release tab and pull up.
2. Replace the slot cover.
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Charging the Battery Pack
Initial Battery Charging
❉ The rechargeable Nickel-Cadmium battery pack must be fully charged
before using your phone for the first time. We recommend that the
battery pack charge for approximately 15-20 hours, without
interruption, before plugging the phone line into your new phone.
1. Ether place the Handset upright on the
Base Unit
— OR —
Place the Handset on the cradle when
the phone is on the desktop stand.
— OR —
Hang the Handset on the cradle when
the phone is mounted on a wall.
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2. Make sure the Status LED on the Base
Unit lights. If the LED doesn’t light,
check to see that the AC adapter is
plugged in, and that the Handset is
making good contact with the Base
Unit charging contacts.
Continuous Battery Charging
For the best battery performance, return the Handset to the Base Unit at the
end of the day.
Low Battery Indicator
When the Battery Pack in the Handset is very
low and needs to be charged, the
on the Handset flashes.
If the Battery icon begins to flash, the phone is programmed to eliminate its
functions to save power. The table below describes what to do to return
your phone to normal operation.
batt lo
icon
During a Call In Standby Mode
Only the TALK button operates. None of the buttons will operate.
The Handset beeps and the Battery
icon flashes once every 3 seconds.
Complete your call as quickly as
possible.
Return the Handset to the Base
Unit for charging.
The Handset beeps and the Battery
icon flashes once every 3 seconds.
You will not be able to make a call.
Return the Handset to the Base
Unit for charging.
❉ Allow 15 to 20 hours without any interruption for the Handset to fully
recharge.
25
Page 26
Cleaning the Battery Contacts
To maintain a good charge, it is
important to clean all charging
contacts on the Handset and Base
Unit about once a month. Use a pencil
eraser or other contact cleaner.
Do not use any liquids or solvents.
Setting the Pulse-Tone Switch
Be sure the
TONE
PULSE-TONE
position.
switch is in the
❉ Most phone systems are Tone dialing.
Check with your local phone company if
you are not sure whether your system is
Tone or Pulse dialing.
Adjusting Ringer Controls
❉ Please refer to the foldout in front of your operating guide for key
positions.
To adjust the ringer volume of your Base
Unit, set the
position.
26
RING VOL
switch to the desired
Page 27
To adjust the Speaker volume of your Base
Unit, adjust the
you hear the desired volume.
VOLUME
slide switch until
To adjust the ringer volume of your Handset, press
desired ringer volume.
To adjust the receiver volume, press
vol/can
while you are on a call.
vol/can
until you hear the
27
Page 28
Automatic Digital Code Security
To avoid unauthorized calls on your phone, a Digital Code feature was
EX 965
added to the
Handset and Base Unit. The Code is set automatically when you first use the
phone.
phone. This Digital Code is shared only between the
❉ Please refer to the foldout in front of your operating guide for key
positions.
To change the Digital Code, be sure the Handset is on the Base, then:
1. Remove the Handset from the Base Unit.
2.
Press the
3. Place the Handset back on the Base
Unit while it’s still beeping.
page/find
button on the Base Unit.
4. When the beeping stops, briefly remove the Handset again, and then
return it to the Base Unit.
5. The Status LED on the Base Unit will
blink to indicate that the Digital
Security Code is set to one of the more
than 65,000 codes.
❉ If the Base Unit loses power while the Handset is off the Base, the
Digital Code may be erased. When this happens, the Handset will not
function.
28
Page 29
To reestablish communication between the Handset and Base Unit:
1. Restore power to the Base Unit.
2. Place the Handset back on the Base Unit.
3.
The
status
LED on the Base Unit will blink to indicate that the Digital
Security Code is set.
29
Page 30
Programming Your
EX 965
❉ Refer to the foldout located in the front of this Operating Guide for key
positions.
Storing Memory Dial Numbers
Numbers can be stored for use by the Base Unit and the Handset separately.
There are 10 memory locations for the Base Unit, and 10 memory locations
for the Handset. This feature allows you to place two separate memory calls,
one from each active line, at the same time.
❉ Numbers stored with the Handset cannot be accessed by the Base Unit.
Numbers stored with the Base Unit cannot be accessed by the Handset.
Entering Base Unit Memory Numbers
For example, to store the number 555-1212 in the Base Unit memory:
1.
2.
mem
Press
The
beep.
Enter the number
on the Base Unit.
speaker
LED blinks and you hear a
5551212
on the Base Unit keypad.
❉ You may enter a delay between numbers (for accessing a switchboard,
or long distance service) by pressing the
at the point in the number sequence you wish to pause. The
button counts as one digit. Pressing
increase the length of the pause between numbers.
pause
button on the Base Unit
pause
more than once will
pause
3.
mem
Press
memory location.
and a number (
0-9
) from the Base Unit keypad for the
❉ After pressing mem the second time, you have 20 seconds to enter the
number you wish to store. Otherwise, an error tone will sound and the
unit returns to Standby.
4. You will hear a confirmation beep and
the speaker LED goes out.
Write the stored number and its
memory location number on one of the
enclosed stickers.
30
Page 31
Entering Handset Memory Numbers
For example, to store the nunmber 555-1212 in the Handset memory:
1.
Pick up the Handset and press
The LCD displays:
mem
.
2.
Enter the number
Handset keypad. The LCD displays:
5551212
on the
❉ You may enter a delay between numbers (for accessing a switchboard,
or long distance service) by pressing the
Handset at the point in the number sequence you wish to pause. The
ch/pause
will increase the length of the pause between numbers.
3.
Press
4.
Enter a number (
Handset keypad for the memory
location.
❉ After pressing
number you wish to store. Otherwise, an error tone will sound and the
unit returns to Standby.
5. You will hear a confirmation beep and
the LCD displays:
Write the stored number and its memory location number on one of the
enclosed stickers.
button counts as one digit. Pressing
mem
.
0-9
) from the
mem
the second time, you have 20 seconds to enter the
ch/pause
button on the
ch/pause
more than once
Storing Mixed Tone/Pulse Numbers
If your Base Unit is set up for Pulse Dialing, you can store a mixed mode
number to easily access long distance services or other services requiring
Tone inputs.
Entering Base Unit Tone/Pulse Memory Numbers
For example, to enter 555-1212 as a pulse number followed by 12 as a tone
number from the base unit:
1. Follow steps 1 and 2 in “Entering Base Unit Memory Numbers” on
page 30.
2.
3. Press the *button on the Base Unit.
Enter
5551212
on the Base Unit keypad.
31
Page 32
❉ The *button counts as one digit and enters a four second delay.
4.
Enter
12
on the Base Unit keypad. If desired, press
Unit to enter delays between numbers.
5. Follow steps 3 and 4 in “Entering Base Unit Memory Numbers” on
page 30.
Entering Handset Tone/Pulse Memory Numbers
For example, to enter 555-1212 as a pulse number followed by 12 as a tone
number from the Handset:
1. Follow steps 1 and 2 in “Entering Handset Memory Numbers” on
page 31.
pause
on the Base
2.
3.
❉ The
4.
5. Follow steps 3 through 5 in “Entering Handset Memory Numbers” on
5551212
Enter
Press the
tone
12
Enter
press
ch/pause
delays between numbers.
page 31.
on the Handset keypad.
tone
button on the Handset.
button counts as one digit and enters a four second delay.
on the Handset. If desired,
on the Handset to enter
Erasing a Stored Number
You can erase stored numbers from the Base Unit and the Handset memory.
Erasing Base Unit Memory Numbers
1.
Press
mem
twice on the Base Unit.
2.
Enter the memory location number (
hear a long beep confirming the number is erased.
Erasing Handset Memory Numbers
1.
On the Handset press
The LCD displays:
2. Enter the memory location number
(0-9) you want to clear. You will hear a
long beep confirming the number is
erased and the LCD displays:
mem
twice.
0-9
) you want to clear. You will
32
Page 33
Using Your
EX 965
❉ Refer to the foldout located in the front of this Operating Guide for key
positions.
Answering a Call from the Base Unit
For example, to answer a call on line 1:
1. The Base Unit rings, and the
line 1
corresponding red
base flashes.
LED on the
2.
Press the
3. Speak into the Base Unit microphone.
❉ If both lines are ringing, you can press
used.
4.
When you finish the call, press
line 1
button or press the
speaker
speaker
to hang up.
button.
speaker
to answer the last line
Answering a Call from the Handset
For example, to answer a call on line 1:
1. The Handset rings and the LCD
displays:
2.
If the Handset is not in the Base Unit, press the
answer the call.
—OR—
If the Handset is in the Base Unit, the AutoTalk feature allows you to
answer the call by simply picking up the Handset and beginning your
conversation.
❉ If both lines are ringing, press
Unit to answer the last line used.
talk
or lift the Handset from the Base
line 1
button, or
talk
to
33
Page 34
3. When you finish the call, place the Handset back on the Base Unit.
AutoStandby automatically hangs up the phone. There is no need to
press
talk
to hang up.
—OR—
talk
If the Handset is away from the Base Unit, press
phone.
to hang up the
Making a Call from the Base Unit
1.
Press
speaker,line 1
,or
line 2
.
❉ When speaker is pressed, the
2.
When the
number you are calling by pressing the numbers on the keypad or using
one of the memory features. See “Dialing Stored Numbers” on page 36.
3.
When you finish the call, press
line 1orline 2
EX 965
returns to the last line used.
LED is on and you hear a dial tone, dial the
speaker
to hang up.
Making a Call from the Handset
For example, to make a call using
1. Pick up the Handset.
2.
Press either
❉ When
3. The LCD displays:
4. When you hear a dial tone, dial the number you are calling by pressing
5. When you finish the call, place the Handset back on the Base Unit.
talk
the numbers on the keypad, or use one of the memory features. See
“ Programming Your
AutoStandby automatically hangs up the phone.
talkorline 1
is pressed, the
EX 965
line 1
.
EX 965
returns to the last line used.
” on page 30.
—OR—
:
When the Handset is away from the Base Unit, press
phone.
34
talk
to hang up the
Page 35
Two-Line Operation
The Handset and the Base Unit can be used on separate telephone lines at
line 1
the same time. For example, if the Handset is on a call with
make or receive a call with the Base Unit and Speaker on
line 2
, you can
.
Dialing Stored Numbers
There are 10 memory locations available for the Base Unit and 10 memory
locations available for the Handset. See “Entering Base Unit Memory
Numbers” on page 30 or “Entering Handset Memory Numbers” on page 31.
Dialing Base Unit Memory Numbers
For example, to dial memory number 3 from the Base Unit:
1.
2.
Press
Press
line 1,line 2
mem
,or
speaker
on the Base Unit and number3on the Base Unit keypad.
on the Base Unit.
❉ If you select a memory location that does not have a stored number,
the Base Unit will beep rapidly and the phone will not dial.
Dialing Handset Memory Numbers
For example, to dial memory number
1. Pick up the Handset.
2.
Press
line 1,line 2ortalk
displays:
❉ When
3.
4.
talk
mem
Press
The LCD displays:
Press number
is pressed, the
.
4
on the Handset.
. The LCD
EX 965
4
from the Handset:
returns to the last line used.
❉ If you select a memory location that does not have a stored number,
the Handset will beep rapidly and the phone will not dial.
35
Page 36
Chain Dialing
On certain occasions, after dialing a number, you may be requested by the
party or service you are calling to enter a special access code, such as when
performing a banking transaction. To store this number, refer to “Storing
Memory Dial Numbers" on page 30.
For example, if your bank’s telephone number is stored in Base Unit
memory location 3, and your account number is stored in Base Unit
memory location 4:
1.
2.
3.
4. Your Base Unit dials the number and you may proceed with your
line 1,line 2
Press
Press
mem
At the appropriate time, press
keypad.
transaction.
,or
speaker
on the Base Unit and number3on the Base Unit keypad.
on the Base Unit.
mem
and number4on the Base Unit
Placing a Call On Hold
❉ Use either the keypad on the Handset or the keypad on the Base Unit.
Do not use both keypads at the same time.
line 1
For example, to place
1. While you are on a call on line 1, press
hold
. The
line 1
LED flashes.
2.
To pick up the call holding, press
Unit or Handset.
Using the
Press the
This feature sends a timed “hook-flash” on the telephone line for accessing
services such as Call Waiting, etc.
flash
Button
flash
button while operating from either the Handset or Base Unit.
on hold:
talk
or the
line 1
button on the Base
Last Number Redial
The
EX 965
has two independent Last Number Redial memories; one in the
Handset, the other in the Base Unit.
1.
To call the last number dialed from the Handset, press
❉ If any other key is pressed before
the last number.
36
flash/rdl
, the Handset will not redial
flash/rdl
.
Page 37
2.
To call the last number dialed from the Base Unit, press
redial
.
❉ If any other key is pressed before
the last number.
redial
, the Base Unit will not redial
3-Way Conferencing
This feature lets you add a third party to your conversation. You can use the
keys on either the Handset or the Base Unit.
❉ The
For example, to add a party to the current call on line 1:
1.
2.
3. Dial the number of the person you want to add to the conversation.
EX 965
must first be connected with two separate telephone lines.
Press
hold
to place the call on hold.
Press
line 2
.
When that person answers, you can speak privately before bringing the
original call back on the line.
❉ If the third person’s number is busy or doesn’t answer, return to the
original call by pressing
4.
Press the
5. To remove either call from your conversation, ask one of them to hang
up.
6.
When you hang up the
conf
button to bring the original call back on line.
line 1
or hold.
EX 965
, all calls are disconnected.
Using your
The Base Unit
( Note: When a call is on hold at the Handset and the Base Unit is paged, the
Base Unit will ring even when the
Paging from the Base Unit to the Handset
1.
Press
2.
Press
mouthpiece.
3.
To turn off the Intercom, press
Press
EX 965
RING VOL
int’com
. (If no answer, press
talkorint’com
talk
on the Handset.
Intercom
switch must be set to either “LO”or“HI.”
RING VOL
on the Handset to answer the page. Speak into the
speaker
— OR —
switch is set to “
int’com
again to disconnect.)
on the Base Unit.
OFF
.”)
37
Page 38
Paging from the Handset to the Base Unit
1.
2.
3.
Paging the Base Unit While a Call is Holding
1.
2.
int’com
Press
At the Base Unit, press
the microphone.
To turn off the Intercom, press
Press
int’com
Press
int’com
disconnect and return to the call on hold.
At the Base Unit, press
microphone.
on the Handset. (If no answer, press
speakerorint’com
speaker
— OR —
on the Handset.
on the Handset. If no answer, press
int’com
to answer the page. Speak into the
at the Base Unit.
int’com
to answer the page. Speak into
talkorint’com
to disconnect.)
to
❉ The person at the Base Unit can join the conversation by pressing the
line number currently in use.
3.
To turn off the Intercom, press
Press
talk
on the Handset to return to the call on hold.
Paging the Handset While a Call is Holding
1.
Press
int’com
Handset is paged.
on the Base Unit. The call is placed on hold and the
speaker
— OR —
at the Base Unit.
2.
At the Handset, press
microphone.
talkorint’com
to answer the page. Speak into the
❉ The person at the Handset can join the conversation by pressing the
line number currently in use.
3.
To turn off the Intercom, press
Press
speaker
38
on the Base Unit.
talk
at the Handset.
— OR —
Page 39
Troubleshooting
If your
please try these simple steps. If you are still unable to resolve the problems,
contact Uniden Customer Service at: (800) 297-1023, 8 AM to 5 PM Central,
Monday through Friday.
EX 965
Cordless Telephone is not performing to your expectations,
Problem Suggestion
Charge light won’t come on when
Handset is placed in Base Unit.
Audio sounds weak and/or scratchy. Make sure that the Base Unit
Can’t make or receive calls. Check both ends of the Base Unit
Handset doesn’t ring or receive a
page.
Base Unit doesn’t ring or receive a
page.
Make sure the AC Adapter is
plugged into the Base Unit and
wall outlet.
Make sure Handset is properly
seated in Base Unit.
Make sure the Nickel-Cadmium
Battery Pack is properly placed
inside the Handset.
Make sure that the charging
contacts on the Handset and Base
Unit are clean.
antenna is fully vertical.
Move the Handset and/or Base Unit
to different locations and try again.
telephone line cord.
Make sure the AC Adapter is
plugged into the Base Unit and
wall outlet.
Disconnect the AC Adapter for a
few minutes, and then reconnect it.
Nickel-Cadmium Battery Pack may
be weak. Charge the battery on
the Base Unit for 15 - 20 hours.
Make sure the Base Unit antenna is
fully vertical.
The Handset may be too far away
from the Base Unit.
Place the Base Unit away from
noise sources.
The Digital Security Code may be
erased. Set the Digital Code. ( See
page 28 for instructions. )
Set the Base Unit
LO
to “
”or“HI”.
RING VOL
switch
39
Page 40
Specifications
General: The
Frequency Control: PLL
Modulation: FM
Operating Temperature: -10ºC to 50ºC
Base Unit:
Receive/Transmit Frequency: 925.000 to 927.900 MHz
Power Requirements: 120V 60Hz
Size: 8 3/8 in. (W) x 5 17/32 in. (D)
Weight: Aprox. 18.9 oz.
Handset:
Receive/Transmit Frequency: 902.100 to 905.000 MHz
Power Requirements: 600 mAh, 3.6VDC
Size: (w/ antenna) 2 3/16 in. (W) x 2 11/16 in. (D)
Weight: Approx. 10 oz. (including battery)
Battery: Rechargeable Nickel Cadmium
EX 965
complies with FCC parts 15 & 68.
x 1 7/8 in (H)
x 12 3/32 in. (H)
Capacity: 600 mAH 3.6 V
Talk Mode: 8 Hours
Standby Mode: 14 Days
Specifications shown are typical and subject to change without notice.
40
Page 41
Page 42
PRECAUTIONS
Before you read anything else, please observe the
following:
WARNING!
Uniden America Corporation DOES NOT represent this unit to be waterproof.
To reduce the risk of fire, electrical shock, or damage to the unit, DO NOT
expose this unit to rain or moisture.
RECHARGEABLE NICKEL-CADMIUM
BATTERY WARNING
■ This equipment contains a RechargeableNickel-Cadmium Battery.
■ Cadmium is a chemical known to the State of California to cause cancer.
■ The Rechargeable Nickel-Cadmium Battery contained in this equipment
may explode if disposed of in a fire.
■ Do not short-circuit the battery.
■ Do not charge the Rechargeable Nickel-Cadmium Battery used in this
equipment in any charger other than the one designed to charge this
battery as specified in this Guide . Using another charger may damage the
battery or cause the battery to explode.
RECHARGEABLE NICKEL-CADMIUM BATTERIES MUST BE RECYCLED
OR DISPOSED OF PROPERLY
■ Residents of Minnesotashould contact 1-800-225-PRBA for information
concerning reclamation and disposal of Rechargeable Nickel-Cadmium
Batteries.
■ Residents outside ofMinnesota should contact their local authorities for
information concerning reclamation and disposal of Rechargeable
Nickel-Cadmium Batteries.
Page 43
Base Unit
Controls and Functions
A. Page/Find
page/find
B. Speaker
speaker
C. Mute
D. Line 1
E. Line 2
mute
line 1
line 2
F. Star/Tone
*/tone
G. Numeric
Keypad
H. Pound Key
I. Redial
J. Pause
redial
pause
K. Memory
L. Hold
#
M. Conference
N. Flash
O. Speaker
mem
conf
Volume
hold
flash
P. Ring Volume
Q. Pulse - Tone
R. DC Input
S. Line 1/2 Jack
T. Line 2 Jack
Page 44
Handset
Controls and Functions
1. Line 1 Button
line 1
2. Line 2 Button
line 2
3. Conference Button
conf
4. Pound Key
5. Channel/Pause
Button
6. Intercom Button
int’com
7. Volume/Ring
Button
8. Memory Button
mem
9. Star/Tone Button
*/tone
10. Numeric Keypad
11. Flash/Redial Button
flash/rdl
12. Hold Button
13. Talk Button
#
ch/pause
vol/ring
hold
talk
Page 45
One-Year Limited Warranty
Important: Evidence of original purchase is required for warranty service.
WARRANTOR: UNIDEN AMERICA CORPORATION(“Uniden”)
ELEMENTS OF WARRANTY: Uniden warrants, for one year, to the original retail
owner, this Uniden Product to be free from defects in materials and craftsmanship
with only the limitations or exclusions set out below.
WARRANTY DURATION: This warranty to the original user shall terminate and be of
no further effect 12 months after the date of original retail sale. The warranty is
invalid if the Product is (A) damaged or not maintained as reasonable or necessary,
(B) modified, altered, or used as part of any conversion kits, subassemblies, or any
configurations not sold by Uniden, (C) improperlyinstalled, (D) serviced or repaired
by someone other than an authorized Uniden service center for a defect or
malfunction covered by this warranty, (E) used in any conjunction with equipment
or parts or as part of any system not manufactured by Uniden, or (F) installed or
programmed by anyone other than as detailed by the Operating Guide for this
product.
STATEMENT OF REMEDY: In the event that the product does not conform to this
warranty at any time while this warranty is in effect, warrantor will repair the defect
and return it to you without charge for parts, service, or any other cost (except
shipping and handling) incurred by warrantor or its representatives in connection
with the performance of this warranty. THE LIMITED WARRANTY SET FORTH
ABOVE IS THE SOLE AND ENTIRE WARRANTY PERTAINING TO THE PRODUCT
AND IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES OF ANY NATURE
WHATSOEVER, WHETHER EXPRESS, IMPLIED OR ARISING BY OPERATION OFLAW,
INCLUDING, BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY
DOES NOT COVER OR PROVIDE FOR THE REIMBURSEMENT OR PAYMENT OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do notallow this
exclusion or limitation of incidental or consequential damages so the above
limitation or exclusion may not apply to you.
LEGAL REMEDIES: This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state. This warranty is void outside the
United States of America.
PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY:If, after
following the instructions in this Operating Guide you are certain that the Product is
defective, pack the Product carefully (preferably in its original packaging). Include
evidence of original purchase and a note describing the defect that has caused you to
return it. The Product should be shipped freight prepaid, by traceable means, or
delivered to warrantor at:
Uniden America Corporation
Parts and Service Division
4700 Amon Carter Blvd.
Fort Worth, TX 76155
(800) 297-1023, 8 a.m. to 5 p.m. Central,
Monday through Friday
Page 46
Covered under one or more of the following U.S. patents:
4,511,761 4,523,058 4,595,795 4,797,916
5,426,690
©1996 All Rights Reserved
Printed in Hong Kong
®
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