Battery Information .............................. 46
Compliance Information ....................... 47
One-year Limited Warranty .................49
Important Safety Instructions!
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of re, electric shock and injury to persons, including the following:
This unit is NOT waterproof. DO NOT expose this unit to rain or moisture.
Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or
laundry tub, in a wet basement or near a swimming pool.
Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a
remote risk of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a
re. They may explode. Check with local codes for possible special disposal instructions.
Do not place the handset in any charging cradle without the battery installed and the battery
cover securely in place.
SAVE THESE INSTRUCTIONS!
Installing Your Phone
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DESK
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Set Up the Base
Attach the stand
Before you attach the stand, you have to decide if you want the
phone to rest on a desk or hang on a wall.
For desktop use
Turn the stand so the
1.
DESK
word
side up (it will be on
the right).
Insert the tabs into
2.
the notches marked
DESK
base.
Press in on the latch
3.
and slip it into the notch.
For wall mount use
Turn the stand so the
1.
word
side up (it will be on
the right).
Insert the tabs into
2.
the notches marked
WALL
the base.
Press in on the latch
3.
and slip it into the notch.
is right-
at the top of the
WALL
is right-
at the bottom of
To remove the stand
Press in on the latches and slide them out of the notch.
Connect the corded handset
Use the coiled cord to connect the
corded handset to the connector
on the left side of the base.
1
Connect the power and telephone cords
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DESK
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DESK
ACIN7.8V
TELLINE2
TELLINE1/2
IF you have a separate jack for line 2, connect
another phone cord here.
Connect the telephone cord here first.
WALL
DESK
AC IN 7.8V
TEL LINE 2
TEL LINE 1/2
IF you have a separate
jack for line 2, connect
another phone cord here.
Connect the
telephone cord
here first.
Connect the base AC adapter to the
1.
AC IN 7.8V
jack and route the
cord as shown:
For desktop useFor wall mount use
Connect the included two-line telephone cord to the
2.
jack. If your phone
company uses a separate
phone jack for each line,
connect a standard
telephone cord to the
LINE 2
jack. Route the cords
TEL
as shown above.
Connect the cord from
3.
TEL LINE 1/2
to a two-line phone jack.
OR
If your phone company uses a separate phone jack for each line,
connect the cord from
connect the cord from
Plug the AC adapter into a standard 120 V AC power outlet.
4.
TEL LINE 1/2
TEL LINE 2
the jack for line 2.
to the jack for line 1; then,
Place the phone on the wall
On the front of the base,
1.
pull the clip that holds the
corded handset in place
out of its slot.
Rotate the clip 180 degrees.
2.
Flip it from front to back and slide it
3.
back into the slot.
2
TEL LINE 1/2
Place the mounting slots
WALL
DESK
WALL
WALL
DESK
(To telephone jack
for second line.)
WALL
DESK
WALL
WALL
DESK
(To telephone jack
for second line.)
0
0
LINE1
MENU
LINE2
SUN12:00A12/31/08
0
0
LINE1
MENU
LINE2
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12/31/08
4.
over the pins
on the wall
plate, and
slide the base
down to lock it
into place.
Test the
Connection
Pick up the corded
handset from the
base. The phone should pick up line 1 automatically and change the
display to show
get a dial tone, make a test call.
If...Try...
the display says
or you don't hear a dial tone
you keep hearing a dial tone setting line 1 to pulse dialing (see page 4).
there's a lot of noise or static
Talk
, and you should hear a dial tone. When you
Check
checking the connection between the
base and the phone jack: make sure the
cord is connected to
TEL LINE 1/2
.
see page 43 for tips on avoiding
interference.
Test Line 2
Once you can make calls on line 1, make a
test call on the second line. Pick up the
corded handset and press the unmarked
key under
LINE 2
. You should hear a dial
tone and the display should show
If...Try...
the display says
Check
or you don't hear a dial tone
you keep hearing a dial tone setting line 2 to pulse dialing (see page 4).
Talk
checking the connection between the
.
base and the phone jack: if you have a
separate jack for each line, make sure the
cord is connected to
TEL LINE 2
.
3
Changing from Tone to Pulse Dialing
Phones can communicate with the telephone network in two ways:
tone (DTMF) or pulse dialing. If you know your phone company uses
pulse dialing or the test call for line 1 did not work, follow these steps:
With the phone in standby, press
1.
Use UP or
2.
When your phone prompts you to select a line, press
3.
Use UP or
4.
Highlight
5.
DOWN
to highlight
DOWN
to highlight
Pulse
, then press OK. The phone sounds a confirmation
MENU
Global Setup
Dial Mode
, then press OK.
.
, then press OK.
LINE 1
.
tone. Try making another test call using line 1.
If your test call on line 2 did not connect, follow the same
process, but press
LINE2
in step 3.
If you use pulse dialing and you need to send DTMF tones during a
call (if you're using an automated response system, for example),
press to temporarily switch to tone dialing. When the call ends, the
phone automatically returns to pulse dialing mode.
Set Up the Accessory Handset(s)
If your phone came packaged with accessory handsets, follow the
steps below to get your cordless handsets ready for use.
Install the battery
Unpack all handsets, battery packs, and
1.
battery covers. If any handset has the
battery cover already attached, press in on
the notch and slide the cover down and off.
Line up
2.
the battery pack connector with
the jack inside the handset. (The
battery connector will only fit
one way.)
Push the battery pack connector
3.
in until it clicks into place. Tug
gently on the wires to make
sure the battery pack is securely
connected.
4
Place the cover over the battery
ACIN8VAC IN 8V
4.
compartment and slide it up into place.
Connect the charger
Connect a charger AC adapter to each
1.
charger's
AC IN 8V
jack and set the
plug into the notch as shown. (These
adapters might already be
connected.)
Plug the other end of the adapter into
2.
a standard 120V AC power outlet.
Place each handset in a charger with
3.
the display facing forward. The
CHARGE
light should turn on.
If...Try...
CHARGE
the
light doesn't
turn on
Charge all handsets completely (about 15 hours)
before using them.
-
reseating the handset.
-
checking the AC adapter connection.
-
seeing if the outlet is controlled by a wall
switch.
Test the connection
Talk
TALK
. You should hear a dial tone,
. (Press
END
to hang up.)
Unavailable
Pick up each handset and press
and the display should say
If you can't get a dial tone or the handset display says
moving the handset closer to the base or resetting it (see page 44).
, try
5
Getting to Know Your Phone
UP
PHONEBOOK/LEFT
DOWN
CALLER ID/
RIGHT
INTERCOM/
HOLD
Microphone
(on back)
12-key
dial pad
Hook switch
Display
DELETE
SPEAKER
PLAY/STOP
Handset clip
DO NOT
DISTURB
Soft keys
UP
PHONEBOOK/LEFT
DOWN
CALLER ID/
RIGHT
INTERCOM/
HOLD
Microphone
(on back)
12-key
dial pad
Hook switch
Display
DELETE
SPEAKER
PLAY/STOP
Handset clip
DO NOT
DISTURB
Soft keys
Parts of the Base
If the key name is spelled out on the key itself, it's not labeled in the
drawing below.
Base keys and how they work
Key name
(and icon)
PHONEBOOK/
LEFT ( /)
6
What it does
-
In standby or during a call: open the phonebook.
-
During text entry: move the cursor to the left.
-
In the first 2 seconds of a message: go to the previous
message.
-
Anytime after that: go to the beginning of this message.
Key name
(and icon)
What it does
PLAY/STOP
()
UP ()
CALLER ID/
RIGHT
(/)
DOWN ()
SOFT KEYS
DELETE ()
ON/OFF
-
In standby: start playing messages.
-
While a message is playing: stop playing messages.
-
In standby: increase the ringer volume for line 1 or line 2.
-
During a normal call: increase the earpiece volume.
-
During a speakerphone call or while a message is playing:
increase the speaker volume.
-
In the menu or any list: move the cursor up one line.
-
In standby or during a call: open the Caller ID list.
-
During text entry: move the cursor to the right.
-
While a message is playing: skip to the next message.
-
In standby: decrease the ringer volume for line 1 or line 2.
-
During a normal call: decrease the earpiece volume.
-
During a speakerphone call or while a message is playing:
decrease the speaker volume.
-
In the menu or any list: move the cursor down one line.
-
The soft keys automatically change their function based on
what you are doing. See "Using the Soft Keys" on page 12.
-
While a message is playing: delete this message.
-
In standby: delete all messages.
-
While entering text: delete one character, or press and
hold to delete all the characters.
-
In standby: turn the answering system on or off.
MUTE/EXIT
CONFERENCE
INTERCOM/
HOLD
SPEAKER
()
-
While this station is ringing: mute the ringer for this call
only.
-
During a call: mute the microphone.
-
In the menu or any list: exit the menu completely.
-
During a call: conference two lines together.
-
In standby: page a handset using the intercom.
-
During a call: put the call on hold and start a call transfer.
-
In standby: start a speakerphone call (get a dial tone).
-
During a normal call: switch to the speakerphone.
-
During a speakerphone call: hang up.
7
Key name
Microphone
12-key
dial pad
Message
waiting LED,
visual ringer
Display
Charging
contacts
Earpiece
UP
PHONEBOOK/
LEFT
SPEAKER
DOWN
CALLER ID/
RIGHT
REDIAL/
PAUSE
INTERCOM/
HOLD
TALK/FLASH
END
Soft keys
Microphone
12-key
dial pad
Message
waiting LED,
visual ringer
Display
Charging
contacts
Earpiece
UP
PHONEBOOK/
LEFT
SPEAKER
DOWN
CALLER ID/
RIGHT
REDIAL/
PAUSE
INTERCOM/
HOLD
TALK/FLASH
END
Soft keys
(and icon)
DO NOT
DISTURB
()
What it does
-
In standby: turn the Do Not Disturb feature on or off (see
page 32).
REDIAL/
PAUSE
-
In standby: open the redial list.
-
While entering a phone number: insert a 2-second pause.
Parts of the Handset
8
Handset keys and how they work
Key name
(and icon)
UP ()
END
CALLER ID/
RIGHT ()
SPEAKER ()
INTERCOM/
HOLD
REDIAL/PAUSE
()
DOWN ()
PHONEBOOK/
LEFT
( )
TALK/FLASH
What it does
-
In standby: increase the ringer volume for line 1 or line 2.
-
During a call: increase the call volume.
-
In the menu or any list: move the cursor up one line.
-
During a call: hang up.
-
In the menu or any list: exit and go to standby.
-
In standby or during a call: open the Caller ID list.
-
During text entry: move the cursor to the right.
-
Switch a normal call to the speakerphone (and back).
-
In standby: page another station using the intercom.
-
During a call: put the call on hold and start a call transfer.
-
In standby: open the redial list.
-
While entering a phone number: insert a 2-second pause.
-
In standby: decrease the ringer volume for line 1 or line 2.
-
During a call: decrease the call volume.
-
In the menu or any list: move the cursor down one line.
-
In standby or during a call: open the phonebook.
-
During text entry: move the cursor to the left.
-
In standby: start a telephone call (get a dial tone).
-
During a call: switch to a waiting call.
SOFT KEYS
-
The soft keys automatically change their function based
on what you are doing. See "Using the Soft Keys" on
page 12.
9
Reading the Displays
1212
LINE1
MENU
LINE2
SUN12:00A12/31/08NewCID:4
Answering
system status
for:
Status icon areas
Caller ID
count
Day & time
Current
functions
for:
Soft key 1
Soft key 2
Soft key 3
Date
Line 2
Line 1
1 21 2
LINE1
MENU
LINE2
SUN 12:00A
12/31/08
New CID: 4
Answering
system status
for:
Status icon areas
Caller ID
count
Day & time
Current
functions
for:
Soft key 1
Soft key 2
Soft key 3
Date
Line 2
Line 1
SUN 12:00A Handset #1 New CID: 2
LINE1 MENU LINE2
Handset
banner
Status
icons
Caller ID
count
Day and
time
Current
functions for:
Soft key 1
Soft key 2
Soft key 3
SUN 12:00A
Handset #1
New CID: 2
LINE1 MENU LINE2
Handset
banner
Status
icons
Caller ID
count
Day and
time
Current
functions for:
Soft key 1
Soft key 2
Soft key 3
On the base
On the handset
The table below shows the possible icons and what they mean. Since
the icons appear based on what you're doing with the phone, you
won't ever see all of these icons at the same time.
Base IconHandset IconWhat it means
or
or
10
The accompanying information (in use, on
hold, etc.) applies to line 1.
The accompanying information (in use, on
hold, etc.) applies to line 2.
Base IconHandset IconWhat it means
The ringer is turned off for 1) line 1 only, 2)
NA
NA
NA
NA
line 2 only, or 3) both. This station will not ring
when a call comes in on the indicated lines.
You have a voice message waiting (see "Using
Voice Message Notification" on page 34).
Privacy Mode is on: no other station can join
your call.
The speakerphone is on.
The microphone is muted, and the caller can't
hear you.
The alarm is set. (See "Using the Alarm
Feature" on page 32.)
T-coil mode is on. (See "Do you use a T-coil
hearing aid?" on page 43.)
The battery is 1) fully charged, 2) half charged,
3) getting low, or 4) empty.
The signal from the base is 1) very weak, 2)
low, 3) strong, or 4) very strong.
Answering system status icons
The icons on the right hand side of the base display indicate the
status of the answering system. Each icon will appear separately
for line 1 (at the top) and line 2 (at the bottom). See Using Your Answering System on page 35 for more information.
IconWhat it means
The answering system is off: it will not answer the phone.
The answering system is set to announce only: it will
answer the phone but will not record any messages.
The answering system memory is full: you must delete
some saved messages.
through
01
This number indicates the number of new messages for
59
each line.
11
Using the Soft Keys
1 21 2
LINE1
MENU
LINE2
SUN 12:00A
12/31/08
New CID: 4
Soft key 1
Soft key 2 Soft key 3
SUN 12:00A
Handset #1
New CID: 2
LINE1 MENU LINE2
Soft key 1Soft key 2
Soft key
3
1 21 2
OK Back
<Options>
Base Setup
Ans. Setup
Soft key 1
Soft key 2 Soft key 3
<Options>
Handset Setup
Ans. Setup
OK Back
Soft key 1Soft key 2
Soft key
3
Soft keys are controlled by the software: they will automatically
change their function depending on what you're currently doing:
Soft keys with the phone in standby
On the baseOn the handset
Soft keys in the main menu
On the baseOn the handset
12
The description of the soft key's current function appears in the
bottom of the display directly above the corresponding key.
If the description for a soft key is blank, that key doesn't currently
have a function.
Sometimes, the current function of a soft key can duplicate the
function of a regular key. If this happens, you can press either key.
When this manual refers to a soft key, it uses the soft key's
description printed on a black background.
Common soft key descriptions
The table below lists some soft key descriptions that the phone uses
across several menus or operations. These are not all the soft key
descriptions, but these are probably the ones you'll see most often.
Soft key description:What it does:
BACK
CANC EL
DELE TE
LINE 1
LINE 2
MENU
MUTE
OK
OPTI ONS
SELE CT
Go back to the previous screen. Any unsaved
changes on the current screen will be canceled.
Cancel the current operation without saving any
changes.
Erase the highlighted item.
Use line 1 for the current operation.
Use line 2 for the current operation.
Open the main menu screen.
Turn off the ringer, speaker, or microphone.
Select the highlighted option or confirm the
current operation.
Show available choices for the current operation
or for the highlighted item.
Choose the highlighted option.
13
Entering Text on Your Phone
When you want to enter text into your phone (for example, a name
in the phonebook), use the twelve-key dial pad to enter the letters
printed on the number keys. Here's how it works:
The phone enters the letters in the order they appear on the key.
For example, if you press the number key 2 once, the phone
enters the letter A. Press 2 twice for B, and three times for C.
If you press the key again after the last letter, the phone starts the
same letter sequence with small letters. If you press 2 four times
in a row, the phone enters a (small letter). Press 2 five times for b,
and six times for c.
If you see the icon
letters first (
A B C
the key (2). The icon
letters, so it enters small letters first, then the number on the key,
then capital letters.
The phone automatically uses a capital letter for the first letter and
any letter right after a space; all other times, it uses small letters.
If two letters in a row use the same number key, enter the first
letter, then use
position to enter the second letter.
[Aa]
in the display, the phone enters capital
), then small letters (
[aA]
means the phone starts at the small
CALLER ID/RIGHT
to move the cursor to the next
a b c
), then the number on
Switch between capital
and small letters
Move the cursor
Leave a blank spacePress # (
Erase one letter
Erase the entire entryPress and hold
Enter punctuation or a
symbol
14
Press .
PHONEBOOK/LEFT
Press
CALLER ID/RIGHT
left or
right.
POUND).
Move the cursor to the letter you want to erase
and press the
can also press
Press 0 to rotate through the available symbols.
DELE TE
DELETE
DELE TE
to move the cursor to the
to move the cursor to the
soft key. (On the base, you
.)
.
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