Battery Information .............................. 46
Compliance Information ....................... 47
One-year Limited Warranty .................49
Important Safety Instructions!
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of re, electric shock and injury to persons, including the following:
This unit is NOT waterproof. DO NOT expose this unit to rain or moisture.
Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or
laundry tub, in a wet basement or near a swimming pool.
Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a
remote risk of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a
re. They may explode. Check with local codes for possible special disposal instructions.
Do not place the handset in any charging cradle without the battery installed and the battery
cover securely in place.
SAVE THESE INSTRUCTIONS!
Installing Your Phone
WALL
DESK
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DESK
DESK
DESK
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DESK
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DESK
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DESK
Set Up the Base
Attach the stand
Before you attach the stand, you have to decide if you want the
phone to rest on a desk or hang on a wall.
For desktop use
Turn the stand so the
1.
DESK
word
side up (it will be on
the right).
Insert the tabs into
2.
the notches marked
DESK
base.
Press in on the latch
3.
and slip it into the notch.
For wall mount use
Turn the stand so the
1.
word
side up (it will be on
the right).
Insert the tabs into
2.
the notches marked
WALL
the base.
Press in on the latch
3.
and slip it into the notch.
is right-
at the top of the
WALL
is right-
at the bottom of
To remove the stand
Press in on the latches and slide them out of the notch.
Connect the corded handset
Use the coiled cord to connect the
corded handset to the connector
on the left side of the base.
1
Connect the power and telephone cords
WALL
DESK
DESK
DESK
WALL
WALL
DESK
WALL
WALL
DESK
WALL
DESK
ACIN7.8V
TELLINE2
TELLINE1/2
IF you have a separate jack for line 2, connect
another phone cord here.
Connect the telephone cord here first.
WALL
DESK
AC IN 7.8V
TEL LINE 2
TEL LINE 1/2
IF you have a separate
jack for line 2, connect
another phone cord here.
Connect the
telephone cord
here first.
Connect the base AC adapter to the
1.
AC IN 7.8V
jack and route the
cord as shown:
For desktop useFor wall mount use
Connect the included two-line telephone cord to the
2.
jack. If your phone
company uses a separate
phone jack for each line,
connect a standard
telephone cord to the
LINE 2
jack. Route the cords
TEL
as shown above.
Connect the cord from
3.
TEL LINE 1/2
to a two-line phone jack.
OR
If your phone company uses a separate phone jack for each line,
connect the cord from
connect the cord from
Plug the AC adapter into a standard 120 V AC power outlet.
4.
TEL LINE 1/2
TEL LINE 2
the jack for line 2.
to the jack for line 1; then,
Place the phone on the wall
On the front of the base,
1.
pull the clip that holds the
corded handset in place
out of its slot.
Rotate the clip 180 degrees.
2.
Flip it from front to back and slide it
3.
back into the slot.
2
TEL LINE 1/2
Place the mounting slots
WALL
DESK
WALL
WALL
DESK
(To telephone jack
for second line.)
WALL
DESK
WALL
WALL
DESK
(To telephone jack
for second line.)
0
0
LINE1
MENU
LINE2
SUN12:00A12/31/08
0
0
LINE1
MENU
LINE2
SUN 12:00A
12/31/08
4.
over the pins
on the wall
plate, and
slide the base
down to lock it
into place.
Test the
Connection
Pick up the corded
handset from the
base. The phone should pick up line 1 automatically and change the
display to show
get a dial tone, make a test call.
If...Try...
the display says
or you don't hear a dial tone
you keep hearing a dial tone setting line 1 to pulse dialing (see page 4).
there's a lot of noise or static
Talk
, and you should hear a dial tone. When you
Check
checking the connection between the
base and the phone jack: make sure the
cord is connected to
TEL LINE 1/2
.
see page 43 for tips on avoiding
interference.
Test Line 2
Once you can make calls on line 1, make a
test call on the second line. Pick up the
corded handset and press the unmarked
key under
LINE 2
. You should hear a dial
tone and the display should show
If...Try...
the display says
Check
or you don't hear a dial tone
you keep hearing a dial tone setting line 2 to pulse dialing (see page 4).
Talk
checking the connection between the
.
base and the phone jack: if you have a
separate jack for each line, make sure the
cord is connected to
TEL LINE 2
.
3
Changing from Tone to Pulse Dialing
Phones can communicate with the telephone network in two ways:
tone (DTMF) or pulse dialing. If you know your phone company uses
pulse dialing or the test call for line 1 did not work, follow these steps:
With the phone in standby, press
1.
Use UP or
2.
When your phone prompts you to select a line, press
3.
Use UP or
4.
Highlight
5.
DOWN
to highlight
DOWN
to highlight
Pulse
, then press OK. The phone sounds a confirmation
MENU
Global Setup
Dial Mode
, then press OK.
.
, then press OK.
LINE 1
.
tone. Try making another test call using line 1.
If your test call on line 2 did not connect, follow the same
process, but press
LINE2
in step 3.
If you use pulse dialing and you need to send DTMF tones during a
call (if you're using an automated response system, for example),
press to temporarily switch to tone dialing. When the call ends, the
phone automatically returns to pulse dialing mode.
Set Up the Accessory Handset(s)
If your phone came packaged with accessory handsets, follow the
steps below to get your cordless handsets ready for use.
Install the battery
Unpack all handsets, battery packs, and
1.
battery covers. If any handset has the
battery cover already attached, press in on
the notch and slide the cover down and off.
Line up
2.
the battery pack connector with
the jack inside the handset. (The
battery connector will only fit
one way.)
Push the battery pack connector
3.
in until it clicks into place. Tug
gently on the wires to make
sure the battery pack is securely
connected.
4
Place the cover over the battery
ACIN8VAC IN 8V
4.
compartment and slide it up into place.
Connect the charger
Connect a charger AC adapter to each
1.
charger's
AC IN 8V
jack and set the
plug into the notch as shown. (These
adapters might already be
connected.)
Plug the other end of the adapter into
2.
a standard 120V AC power outlet.
Place each handset in a charger with
3.
the display facing forward. The
CHARGE
light should turn on.
If...Try...
CHARGE
the
light doesn't
turn on
Charge all handsets completely (about 15 hours)
before using them.
-
reseating the handset.
-
checking the AC adapter connection.
-
seeing if the outlet is controlled by a wall
switch.
Test the connection
Talk
TALK
. You should hear a dial tone,
. (Press
END
to hang up.)
Unavailable
Pick up each handset and press
and the display should say
If you can't get a dial tone or the handset display says
moving the handset closer to the base or resetting it (see page 44).
, try
5
Getting to Know Your Phone
UP
PHONEBOOK/LEFT
DOWN
CALLER ID/
RIGHT
INTERCOM/
HOLD
Microphone
(on back)
12-key
dial pad
Hook switch
Display
DELETE
SPEAKER
PLAY/STOP
Handset clip
DO NOT
DISTURB
Soft keys
UP
PHONEBOOK/LEFT
DOWN
CALLER ID/
RIGHT
INTERCOM/
HOLD
Microphone
(on back)
12-key
dial pad
Hook switch
Display
DELETE
SPEAKER
PLAY/STOP
Handset clip
DO NOT
DISTURB
Soft keys
Parts of the Base
If the key name is spelled out on the key itself, it's not labeled in the
drawing below.
Base keys and how they work
Key name
(and icon)
PHONEBOOK/
LEFT ( /)
6
What it does
-
In standby or during a call: open the phonebook.
-
During text entry: move the cursor to the left.
-
In the first 2 seconds of a message: go to the previous
message.
-
Anytime after that: go to the beginning of this message.
Key name
(and icon)
What it does
PLAY/STOP
()
UP ()
CALLER ID/
RIGHT
(/)
DOWN ()
SOFT KEYS
DELETE ()
ON/OFF
-
In standby: start playing messages.
-
While a message is playing: stop playing messages.
-
In standby: increase the ringer volume for line 1 or line 2.
-
During a normal call: increase the earpiece volume.
-
During a speakerphone call or while a message is playing:
increase the speaker volume.
-
In the menu or any list: move the cursor up one line.
-
In standby or during a call: open the Caller ID list.
-
During text entry: move the cursor to the right.
-
While a message is playing: skip to the next message.
-
In standby: decrease the ringer volume for line 1 or line 2.
-
During a normal call: decrease the earpiece volume.
-
During a speakerphone call or while a message is playing:
decrease the speaker volume.
-
In the menu or any list: move the cursor down one line.
-
The soft keys automatically change their function based on
what you are doing. See "Using the Soft Keys" on page 12.
-
While a message is playing: delete this message.
-
In standby: delete all messages.
-
While entering text: delete one character, or press and
hold to delete all the characters.
-
In standby: turn the answering system on or off.
MUTE/EXIT
CONFERENCE
INTERCOM/
HOLD
SPEAKER
()
-
While this station is ringing: mute the ringer for this call
only.
-
During a call: mute the microphone.
-
In the menu or any list: exit the menu completely.
-
During a call: conference two lines together.
-
In standby: page a handset using the intercom.
-
During a call: put the call on hold and start a call transfer.
-
In standby: start a speakerphone call (get a dial tone).
-
During a normal call: switch to the speakerphone.
-
During a speakerphone call: hang up.
7
Key name
Microphone
12-key
dial pad
Message
waiting LED,
visual ringer
Display
Charging
contacts
Earpiece
UP
PHONEBOOK/
LEFT
SPEAKER
DOWN
CALLER ID/
RIGHT
REDIAL/
PAUSE
INTERCOM/
HOLD
TALK/FLASH
END
Soft keys
Microphone
12-key
dial pad
Message
waiting LED,
visual ringer
Display
Charging
contacts
Earpiece
UP
PHONEBOOK/
LEFT
SPEAKER
DOWN
CALLER ID/
RIGHT
REDIAL/
PAUSE
INTERCOM/
HOLD
TALK/FLASH
END
Soft keys
(and icon)
DO NOT
DISTURB
()
What it does
-
In standby: turn the Do Not Disturb feature on or off (see
page 32).
REDIAL/
PAUSE
-
In standby: open the redial list.
-
While entering a phone number: insert a 2-second pause.
Parts of the Handset
8
Handset keys and how they work
Key name
(and icon)
UP ()
END
CALLER ID/
RIGHT ()
SPEAKER ()
INTERCOM/
HOLD
REDIAL/PAUSE
()
DOWN ()
PHONEBOOK/
LEFT
( )
TALK/FLASH
What it does
-
In standby: increase the ringer volume for line 1 or line 2.
-
During a call: increase the call volume.
-
In the menu or any list: move the cursor up one line.
-
During a call: hang up.
-
In the menu or any list: exit and go to standby.
-
In standby or during a call: open the Caller ID list.
-
During text entry: move the cursor to the right.
-
Switch a normal call to the speakerphone (and back).
-
In standby: page another station using the intercom.
-
During a call: put the call on hold and start a call transfer.
-
In standby: open the redial list.
-
While entering a phone number: insert a 2-second pause.
-
In standby: decrease the ringer volume for line 1 or line 2.
-
During a call: decrease the call volume.
-
In the menu or any list: move the cursor down one line.
-
In standby or during a call: open the phonebook.
-
During text entry: move the cursor to the left.
-
In standby: start a telephone call (get a dial tone).
-
During a call: switch to a waiting call.
SOFT KEYS
-
The soft keys automatically change their function based
on what you are doing. See "Using the Soft Keys" on
page 12.
9
Reading the Displays
1212
LINE1
MENU
LINE2
SUN12:00A12/31/08NewCID:4
Answering
system status
for:
Status icon areas
Caller ID
count
Day & time
Current
functions
for:
Soft key 1
Soft key 2
Soft key 3
Date
Line 2
Line 1
1 21 2
LINE1
MENU
LINE2
SUN 12:00A
12/31/08
New CID: 4
Answering
system status
for:
Status icon areas
Caller ID
count
Day & time
Current
functions
for:
Soft key 1
Soft key 2
Soft key 3
Date
Line 2
Line 1
SUN 12:00A Handset #1 New CID: 2
LINE1 MENU LINE2
Handset
banner
Status
icons
Caller ID
count
Day and
time
Current
functions for:
Soft key 1
Soft key 2
Soft key 3
SUN 12:00A
Handset #1
New CID: 2
LINE1 MENU LINE2
Handset
banner
Status
icons
Caller ID
count
Day and
time
Current
functions for:
Soft key 1
Soft key 2
Soft key 3
On the base
On the handset
The table below shows the possible icons and what they mean. Since
the icons appear based on what you're doing with the phone, you
won't ever see all of these icons at the same time.
Base IconHandset IconWhat it means
or
or
10
The accompanying information (in use, on
hold, etc.) applies to line 1.
The accompanying information (in use, on
hold, etc.) applies to line 2.
Base IconHandset IconWhat it means
The ringer is turned off for 1) line 1 only, 2)
NA
NA
NA
NA
line 2 only, or 3) both. This station will not ring
when a call comes in on the indicated lines.
You have a voice message waiting (see "Using
Voice Message Notification" on page 34).
Privacy Mode is on: no other station can join
your call.
The speakerphone is on.
The microphone is muted, and the caller can't
hear you.
The alarm is set. (See "Using the Alarm
Feature" on page 32.)
T-coil mode is on. (See "Do you use a T-coil
hearing aid?" on page 43.)
The battery is 1) fully charged, 2) half charged,
3) getting low, or 4) empty.
The signal from the base is 1) very weak, 2)
low, 3) strong, or 4) very strong.
Answering system status icons
The icons on the right hand side of the base display indicate the
status of the answering system. Each icon will appear separately
for line 1 (at the top) and line 2 (at the bottom). See Using Your Answering System on page 35 for more information.
IconWhat it means
The answering system is off: it will not answer the phone.
The answering system is set to announce only: it will
answer the phone but will not record any messages.
The answering system memory is full: you must delete
some saved messages.
through
01
This number indicates the number of new messages for
59
each line.
11
Using the Soft Keys
1 21 2
LINE1
MENU
LINE2
SUN 12:00A
12/31/08
New CID: 4
Soft key 1
Soft key 2 Soft key 3
SUN 12:00A
Handset #1
New CID: 2
LINE1 MENU LINE2
Soft key 1Soft key 2
Soft key
3
1 21 2
OK Back
<Options>
Base Setup
Ans. Setup
Soft key 1
Soft key 2 Soft key 3
<Options>
Handset Setup
Ans. Setup
OK Back
Soft key 1Soft key 2
Soft key
3
Soft keys are controlled by the software: they will automatically
change their function depending on what you're currently doing:
Soft keys with the phone in standby
On the baseOn the handset
Soft keys in the main menu
On the baseOn the handset
12
The description of the soft key's current function appears in the
bottom of the display directly above the corresponding key.
If the description for a soft key is blank, that key doesn't currently
have a function.
Sometimes, the current function of a soft key can duplicate the
function of a regular key. If this happens, you can press either key.
When this manual refers to a soft key, it uses the soft key's
description printed on a black background.
Common soft key descriptions
The table below lists some soft key descriptions that the phone uses
across several menus or operations. These are not all the soft key
descriptions, but these are probably the ones you'll see most often.
Soft key description:What it does:
BACK
CANC EL
DELE TE
LINE 1
LINE 2
MENU
MUTE
OK
OPTI ONS
SELE CT
Go back to the previous screen. Any unsaved
changes on the current screen will be canceled.
Cancel the current operation without saving any
changes.
Erase the highlighted item.
Use line 1 for the current operation.
Use line 2 for the current operation.
Open the main menu screen.
Turn off the ringer, speaker, or microphone.
Select the highlighted option or confirm the
current operation.
Show available choices for the current operation
or for the highlighted item.
Choose the highlighted option.
13
Entering Text on Your Phone
When you want to enter text into your phone (for example, a name
in the phonebook), use the twelve-key dial pad to enter the letters
printed on the number keys. Here's how it works:
The phone enters the letters in the order they appear on the key.
For example, if you press the number key 2 once, the phone
enters the letter A. Press 2 twice for B, and three times for C.
If you press the key again after the last letter, the phone starts the
same letter sequence with small letters. If you press 2 four times
in a row, the phone enters a (small letter). Press 2 five times for b,
and six times for c.
If you see the icon
letters first (
A B C
the key (2). The icon
letters, so it enters small letters first, then the number on the key,
then capital letters.
The phone automatically uses a capital letter for the first letter and
any letter right after a space; all other times, it uses small letters.
If two letters in a row use the same number key, enter the first
letter, then use
position to enter the second letter.
[Aa]
in the display, the phone enters capital
), then small letters (
[aA]
means the phone starts at the small
CALLER ID/RIGHT
to move the cursor to the next
a b c
), then the number on
Switch between capital
and small letters
Move the cursor
Leave a blank spacePress # (
Erase one letter
Erase the entire entryPress and hold
Enter punctuation or a
symbol
14
Press .
PHONEBOOK/LEFT
Press
CALLER ID/RIGHT
left or
right.
POUND).
Move the cursor to the letter you want to erase
and press the
can also press
Press 0 to rotate through the available symbols.
DELE TE
DELETE
DELE TE
to move the cursor to the
to move the cursor to the
soft key. (On the base, you
.)
.
Using the Menus
To open the menu,
press
Select the
current item.
To close the
menu:
Use UP and
DOWN to move
the cursor.
MENU
Go back one
screen.
on the
handset,
press END;
on the base,
press
MUTE/EXIT.
OKBACK
<Options>Retrieve Msg
Handset Setup
Ans. Setup
Clock Setup
Global Setup
To open the menu,
press
Select the
current item.
To close the
menu:
Use UP and
DOWN to move
the cursor.
MENU
Go back one
screen.
on the
handset,
press END;
on the base,
press
MUTE/EXIT.
OK BACK
<Options>
Retrieve Msg
Handset Setup
Ans. Setup
Clock Setup
Global Setup
The menus are designed to be as easy as possible. Some users don't
even need the manual once they know how to perform these actions:
If you don't press any keys for thirty seconds, the phone times
out and exits the menu. (When setting the day and time, the
time-out period is extended to two minutes.)
Open the menuPress
Move the cursor
Select an optionMove the cursor to highlight the option, then press OK.
Return to the
previous screen
Close the menu
MENU
.
-
The cursor (the black bar with the white text) shows
which menu item is currently highlighted; when you're
entering characters, the cursor shows where you are in
the line.
-
Use UP to move the cursor up one line.
DOWN
-
Use
-
Use
-
Use
Press
phone exits the menu.
On the handset, press
(If you open the menu during a call, press
out of the menu without hanging up.)
to move it down one line.
PHONEBOOK/LEFT
CALLER ID/RIGHT
BACK
. If you press
to move it one space to the left.
to move it one space to the right.
BACK
END
on the first screen, the
; on the base, press
BACK
MUTE/EXIT
to back
.
15
The next several pages list all the available menu options and how to
use them. Most of the menus are the same for the base and cordless
handsets; any option that is available only for the base or handset is
noted in the description.
The
Handset
When you open the menu on a handset, this menu is called
Setup
. On the base, this menu is called
and
Base Setup
Menu
Base Setup
Handset
. Each of these
options can be set separately for each station. (A station can be any
cordless handset or the base.)
Menu option:Use it to:
(Handset only) Turn on T-coil mode to reduce noise on
T-coil
some hearing aids (see "Do you use a T-coil hearing
aid?" on page 43).
Alarm Setting
Primary Line
Ringer Tones
Personal Ring
Autotalk
Any Key
Answer
16
(Handset only) Set alarms on your handset (see "Using
the Alarm Feature" on page 32).
Select the line you want this station to use as the default
line when you make a call (see "Assigning a primary
line" on page 19).
(Handset only) See the ring tones the handset is using
as the main ring tone for each line. To change the tone,
select the line, then choose a ring tone from the list. (As
you highlight each ring tone, the phone plays a sample
of the tone. When you hear the tone you want, press
OK
.)
(Handset only) Turn on the personal ring feature. If you
have Caller ID, this feature lets you assign special ring
tones to anyone in your phonebook: this handset will
use the special ring tone when that person calls.
(Handset only) Turn on Auto Talk so you can answer the
phone just by picking up the handset from the cradle
(without having to press any buttons).
(Handset only) Turn on Any Key Answer so you can
answer the phone by pressing a key on the twelve-key
dial pad.
Menu option:Use it to:
Banner
Handset/Base
Language
LCD Contrast
Key Touch Tone
The
Clock Setup
You must set the date and time if you want to use the handset's
alarm feature; setting the clock will also ensure the answering system
stamps your messages with the correct time and day. You can set the
clock from the base or any cordless handset.
Open the menu and select
1.
Use the numbers on the twelve-key dial pad to enter the date.
2.
Move the cursor to the next line, then use the dial pad to enter the
3.
time.
Press
4.
SAVE
The
The settings on this menu are separate for each line: changing the
settings for line 1 will not affect line 2, and vice versa. However, the
settings for each line apply to all stations whenever they use that line.
Before changing these settings, make sure the phone is in standby
and all handsets are within range of the base. (Only one station at a
time can change these settings.)
When you select the
select
options to change the global settings for that line:
to switch between
.
Global Setup
Line 1
or
(Handset only) Change the name used on the handset's
display. Enter any name up to 10 characters.
Change the language used in the display.
Change the contrast of the display.
Have the keypad sound a tone when you press a key.
Menu
Clock Setup
AM
and PM; when you're finished, press
.
Menu
Global Setup
Line 2
. Then, you can choose one of the following
menu, the phone prompts you to
17
Menu option:Use it to:
Enter your area code so the phone hides the area code
Area Code
Dial Mode
on incoming local calls (see "Using Seven-digit Dialing" on
page 23).
Change the way your phone communicates with the
telephone network (see "Changing from Tone to Pulse
Dialing" on page 4).
Set Line
Mode
VMWI Reset
Do not change this setting unless instructed to by customer
service.
(Base only) Reset the voice message waiting indicator to
bring it back into sync with your voice mail service (see
"Using Voice Message Notification" on page 34).
Special Feature Menus
The following menus control specific features of your phone. These
menus are explained under the section that describes the feature in
detail:
Menu:Use it to:For details, see:
Retrieve Msg
(handset only)
Ans. Setup
Register
Handset
only)
(base
Access your answering system
from a cordless handset
Change the settings for the
answering system on each line.
Add new handsets or reset
a handset that isn't working
properly.
"Getting Your
Messages" on page 37
"
Ans. Setup
options" on page 36
"Resetting and
registering handsets"
on page 44
menu
18
Using Your Phone
Working with Two Lines
When performing common tasks, you can let the station use the
primary line, or you can manually choose a particular line for each
task. Using the primary line makes common tasks much simpler, but
you will need to assign a primary line to each station (see below).
If you want to...From the baseFrom a cordless handset
make a call
-
with the primary line
Dial the number, then pick
up the corded handset.
by choosing a line-Dial the number, then press
answer a call
When a call comes in, the soft keys blink to tell you which line is ringing.
with the primary line-Pick up the corded handset. Press
by choosing a line-Press the soft key for the line you want to answer.*
hang up
put a call on hold
switch lines during a
call (automatic hold)
mute the microphone
during a call
mute the ringer for
this call only
Return the handset to the
cradle.
INTERCOM/HOLD
Press
you the line is on hold. To return to the call, press
the soft key (
LINE 1
or
Press the soft key for the other line; the current call
is automatically put on hold (see above). To return to
the call, press the soft key for the holding line.
MUTE/EXIT
Press
. Press
Press again to turn the microphone back on.
While the phone is ringing,
MUTE/EXIT
press
.
Dial the number, then
TALK/FLASH
press
LINE 1
Press
LINE 2
or
TALK/FLASH
END
or return the
.
.*
.
handset to the cradle.
; the soft key blinks to remind
LINE 2
) for the holding line.
MUTE
.
While the phone is
ringing, press
END
.
* On the base, pick up the corded handset to switch from the speaker to the earpiece.
Assigning a primary line
You can assign a primary line to each station; the station connects
to its primary line whenever it goes off hook (that is, when you press
TALK/FLASH
or press
on a handset, pick up the corded handset from the base,
SPEAKER
). You can bypass the primary line assignment by
manually choosing line for your current task.
19
To assign a primary line, open the menu and select
Base Setup
. Select
Primary Line
, then choose the line you want this
station to connect to when it goes off hook:
Handset Setup
or
Line 1
Line 2
Auto
(default
setting)
Always connect to line 1, regardless of either line's status.
Always connect to line 2, regardless of either line's status.
Connect to line 1 except under the following circumstances:
-
there is an incoming call on line 2
-
there is a holding call on line 2
-
the answering system has picked up line 2
-
line 1 is being used for an active call or for screening a call
If any one of these conditions is true, the station connects to line 2.
Conferencing two lines together
When you have active calls on both lines, you can join the two lines
together in a conference call.
Place the first call on hold.
1.
Switch to the other line and start the second call.
2.
MENU
Press
3.
press
During a conference call, you can speak with both outside callers
, then select
CONFERENCE
.)
Conference
. (On the base, you can also
at the same time, and the callers can speak with each other.
To separate the conference call back into two independent calls,
press the soft key for either line. The other line is automatically put
on hold, and you can switch between calls normally.
To disconnect both callers at the same time, just hang up normally
(press
To disconnect one caller at a time, select the line you want to
END
or put the handset back in the cradle).
disconnect, then hang up. Press the soft key to return to the other
caller (on hold).
Other stations can also join in the conference call. See Using
Multi-station Features on page 29 for more information.
20
Using the Speakerphone
Both the handset and the base have a speakerphone. To use the
base speaker, press
To use the handset speaker, press
To...From the baseFrom a handset
make a call: Dial the number, then
to use the primary line -Press
-
to choose a line
answer a call
-
on the primary line
-
by choosing a line
switch a call to the
speakerphone
switch back to the earpiecePick up the corded handset.Press
hang up a speakerphone call Press
SPEAKER
Press
Press
Press the soft key for the line you want to
answer.*
Press
instead of using the corded handset.
SPEAKER
SPEAKER
LINE 1
or
SPEAKER
SPEAKER
SPEAKER
instead of
.Press
LINE 2
.*
.Press
.Press
.Press
TALK/FLASH
SPEAKER
SPEAKER
SPEAKER
SPEAKER
END
.
.
.
.
.
.
* On the handset, press
SPEAKER
to switch from the earpiece to the speakerphone.
Changing the Volume
You can set the volume of the ringer, the earpiece, and the speakerphone separately for the base and each cordless handset. The
available volume levels and how to change them are listed below; for
each item, press UP to make it louder or
Change the WhenOn the baseOn a handset
ringer
volume
earpiece
volume
speaker
volume
the phone is in
standby
you are on a normal
call
you use the speakerphone for a call or
getting messages
select a line, then select
Medium,
choose one of 6 volume levels for the
active line
choose one of 10
volume levels for
the active line
DOWN
to make it softer.
or
High
Off, Low,
choose one of 6
volume levels for
the active line
21
Using the Caller ID and Redial Lists
You have to subscribe to Caller ID to use Caller ID features:
contact your telephone provider for more information.
Caller ID list informationRedial list information
-
When a call comes in, the phone displays the
caller’s number and name (if available) along
with which line is receiving the call.
-
The phone saves the information for the last 50
calls received on either line to the CID list. The
phone records which line the call came in on.
-
When it's in standby, each station displays the
total number of calls received on both lines
since the last time you checked the CID list.
-
You can edit the list separately on each station.
Using the lists
-
Each station has its
own redial list.
-
The redial list contains
the last 10 phone
numbers dialed from
that station.
-
The redial list does
not record which line
was used to dial the
number.
Open the CID listPress
Open the redial listPress
Scroll through the
CID or redial list
Close the CID or
redial list
CALLER ID/RIGHT
REDIAL/PAUSE
DOWN
Press
to scroll through the list from newest to
.
.
oldest. Press UP to scroll from oldest to newest.
END
Press
on a handset or
(If you open the CID list during a call, press
MUTE/EXIT
on the base.
BACK
back out of the list without hanging up.)
Dialing from the CID or redial list
Find the entry you want to dial.
1.
If the phone number is a toll or long distance call, but there's no 1
2.
at the front of the record, press to add the 1.
To dial the entry with the primary line for this station, press
3.
FLASH
or pick up the corded handset from the base; to manually
choose a line, press
You can also go off hook before you open the list. Press
or pick up the corded handset (for the primary line) or press
LINE 2
. Find the entry you want, then press
22
LINE 1/LINE 2
to dial the entry.
DIAL
.
TALK/FLASH
LINE 1
to
TALK/
/
Caller ID and redial menu options
Open the CID or the redial list. Find the entry you want and press
OPTI ONS
Store into PB
Store & Edit
Delete Entry
Delete All
. Choose one of the following:
Add the selected CID/redial list entry to this station's
phonebook. The phone creates a new phonebook entry,
then prompts you to edit the name and phone number;
cordless handsets also prompt you to choose a personal
ring (see page 26).
Append the selected phone number to an existing
phonebook entry. The phone prompts you to select the
phonebook entry you want to add the number to, then
opens that entry for editing (see page 27).
Erase this entry from the CID or redial list.
Erase all entries from this station's CID or redial list. (This
doesn't affect the CID or redial lists on any other stations.)
Using Seven-Digit Dialing
If you can make a local call by dialing only seven digits instead of ten,
you can tell the phone to hide your local area code in the CID list.
Do not enter an area code if your phone company requires tendigit dialing. You might not be able to dial from the CID list.
With the phone in standby, open the menu and select
1.
Setup
.
LINE 1
Press
2.
Use the number keypad (
3.
Press OK when you’re finished.
4.
The phone uses the programmed code as a filter. When calls
or
LINE 2
, then select
-
0
9
) to enter a three-digit area code.
Area Code
.
Global
come in, the phone compares the incoming area code to the one
programmed for that line. If they match, the phone hides the area
code in the CID list.
While reviewing the list, press # to toggle the area code off and on.
When you dial from the CID list or save the number to the
phonebook, the phone dials or stores the number exactly as it is
currently displayed.
23
Using Call Waiting
(Belt clip
hole)
(Belt clip
hole)
A Call Waiting call refers to a call received on a line while that line
is already in use.
Call Waiting and Caller ID on Call Waiting are services provided
by your telephone company. You must subscribe to these services
to use these features.
Call Waiting is independent for each line: Call Waiting calls do not
roll over to the second line.
When you get a Call Waiting call, the phone sounds a tone and
displays any CID information received for the waiting call.
To answer a Call Waiting call, press
FLASH
on a handset. The phone company automatically puts the
FLAS H
on the base or
TALK/
current call on hold and switches you to the waiting call.
Use
FLAS H
and
TALK/FLASH
to switch between the two calls;
remember, each time you switch, there is a short pause before
you're connected to the other caller.
Finding a Lost Handset
With the phone in standby, press
the handset you want to find, or select
same time. The paged handset(s) will beep for 1 minute or until you
INTERCOM/HOLD
press
again or press
the handset.
INTERCOM/HOLD
All
to page all handsets at the
TALK/FLASH
on the base. Select
followed by
END
on
Using an Optional Headset
You can use a standard 2.5 mm telephone
headset with your cordless handsets. To
purchase headsets, contact the Parts
Department (see the front cover).
To install a headset, remove the headset
jack cover and insert the headset plug into
the jack.
Just make and receive calls as usual, and
use your headset to talk to the caller after the call connects.
When you connect a headset, the handset automatically mutes
the earpiece and speaker. To re-activate the earpiece or speaker,
just unplug the headset.
24
Using the Phonebook
Each station can store up to 100 entries in its phonebook, and each
entry can have two different phone numbers.
Open the
phonebook
Scroll through the
entries
Jump to entries that
start with a certain
letter
Quick dial the
primary number for
an entry
Dial either number
for an entry
Use a speed dial
number to open a
phonebook entry
PHONEBOOK/LEFT.
Press
DOWN
Press
to scroll through the phonebook from A
to Z or UP to scroll from Z to A.
Press the number key corresponding to the letter you
want to jump to.
Find the entry you want to dial.
1.
To dial with the primary line for this station, press
2.
TALK/FLASH
the base; to manually choose a line, press
LINE 2
or pick up the corded handset from
LINE 1
/
. The phone automatically dials the number
in the first phone number slot.
Find the entry you want to dial and press
1.
Select one of the two phone numbers for that
2.
SELE CT
.
entry.
To dial the number with the primary line for this
3.
station, press
TALK/FLASH
or pick up the corded
handset from the base; to manually choose a line,
LINE 1/LINE 2
press
to dial the number.
On the dial pad, press and hold the number assigned
to the phonebook entry you want. The phone opens
the phonebook and goes directly to that entry. Follow
the instructions for dialing an entry above.
Close the
phonebook
On the handset, press
EXIT
. (If you open the phonebook during a call, press
BACK
to back out without hanging up.)
END
; on the base, press
MUTE/
25
Setting Up Your Phonebook
Creating a new entry
Open the phonebook with the phone in standby, and press
The phone walks you through the phonebook entry items in the order
listed below. On each screen, press OK when you're finished editing
the item or if you want to skip the item:
NEW
.
Edit
Name
Edit
Number1
Edit
Number2
Personal
Ring
selection
Speed
Dial
Enter the name (up to 16 characters) you want to use for this
entry.
Enter the primary number (up to 32 digits) for this entry
exactly the way you would dial it.
-
If you need the phone to wait before sending the next set of
digits, press
-
If two seconds isn't long enough, you can enter as many
pauses as you want.
-
Each pause counts as one digit (you'll see a P in the number).
Enter the secondary number for this entry just like you did the
primary number.
(Handset only) Choose the ring tone you want the handset to
use when this person calls. As you highlight each ring tone,
the handset sounds a sample of that tone.
Select the speed dial number (
to assign to this entry.
-
The speed dial numbers correspond to the numbers (0
through 9) on the twelve key dial pad.
-
Each speed dial number can be assigned to only one entry.
-
If the speed dial number is already assigned, the phone
shows the name of the entry assigned to the number. If
you want to change it, select the number, and the phone
overwrites the existing assignment.
REDIAL/PAUSE
to enter a two-second pause.
SPD0
through
SPD9
) you want
26
Editing an existing entry
SAVE SELECTBACK
EditBob Smith
987-555-1234
123-555-9876
Clatter
Speed Dial 4
Edit Name
Edit Number1
Edit Number2
Personal ring (handset
only)
Edit
Speed
Dial
SAVE SELECT BACK
Edit
Bob Smith
987-555-1234
123-555-9876
Clatter
Speed Dial 4
Edit Name
Edit Number1
Edit Number2
Personal ring (handset
only)
Edit
Speed
Dial
With the station in standby, open the phonebook and find the entry you
1.
want.
OPTI ONS
Press
2.
Highlight the individual item you want to change and press
3.
SELE CT
Edit the item as described under "Creating a new entry" (above),
4.
and press OK.
OR press
Highlight the next item you want to edit and press
5.
you're finished editing this entry, press
. The phone goes to the edit screen for that item.
, then choose
BACK
to cancel editing and return to the main entry.
Edit
.
SAVE
.
SELE CT
. If
Phonebook Menu Options
Open the phonebook with the phone in standby, and press
to open the phonebook menu. From the main phonebook screen, you
have two options:
Copy All
Delete All
Copy the whole phonebook to another station. (You must have
at least one cordless handset to use this multi-station feature.)
Erase all the entries in this station's phonebook. (This does not
affect the entries saved on any other stations.)
OPTI ONS
27
If you select an individual entry and then press
these additional options:
OPTI ONS
, you have
Create New
Copy
Edit
Delete
Add an entry to your phonebook. (See "Creating a new
entry" on page 26.)
Copy this entry to another station. (You must have at least
one accessory handset to use this multi-station feature.)
Edit this entry. (See "Editing an existing entry" on page 27.)
Erase this entry.
Chain Dialing
If you often have to enter a series of digits or a code number
during a call, you can save that code number to a phonebook
entry and use the phonebook to send the code number.
Enter the code number (up to 32 digits) into the phonebook just
like a regular phonebook entry. Be sure to enter the code number
into the phonebook exactly as you would enter it during a call.
During your call, when you hear the prompt to enter the code number:
Open the phonebook and find the entry that contains your code
1.
number.
SELE CT
Press
2.
want.
DIAL
Press
3.
number exactly as you entered it in the phonebook.
OR if you change your mind, use
and select the number (phone number 1 or 2) you
to transmit the code. The phone transmits the code
BACK
to close the phonebook.
28
Using Multi-station Features
The expandable base works together with the accessory handsets
to give you some useful multi-station features. (A station can be any
cordless handset or the base.) You must have at least one accessory
handset to use the features in this section.
Expanding Your Phone
Your base supports a total of ten DCX400 accessory handsets,
including any that were supplied with your phone.
Your base might be compatible with other Uniden accessory
handsets: please visit our website for a list of compatible handsets.
Accessory handsets must be registered to the base before you
can use them. Handsets that aren't registered display a
not registered
this base, see page 44 or refer to the manual that came with the
accessory handset.
Any accessory handsets that came packaged with the base are
already registered to that base for you.
If a handset was previously registered to a base, you have to reset
it so you can register it to a new base (see page 44 for DCX400
handsets).
message. For instructions on registering handsets to
Using Multi-Station Conference Calling
When an outside call
comes in on either
line, the base and
four cordless
handsets can join
in a six-way
conference call with
the outside caller.
To join a call in
progress, just
connect to the
active line (press
LINE 1
or
LINE 2
).
Handset
29
To leave a conference call, hang up normally; all other stations
remains connected to the call.
If you conference line 1 and line 2 together (see page 20), the
base and four cordless handsets can hold a seven-way call with
both outside callers at the same time.
You can also use the speakerphone for a conference call, just like
you can with a normal call.
Using Privacy Mode
You can prevent other stations from joining a call. Start your call as
usual, then press
MENU
and select
Call Privacy
. When you hang up,
privacy mode turns off automatically.
As long you have privacy mode on, no other stations can interrupt
your call (you'll see a in the handset display and a in the base
display). To allow another station to join the call, just turn privacy
mode off by repeating the process above (press
Call Privacy
).
MENU
and select
Using Call Transfer
To...From the baseFrom a cordless handset
INTERCOM/HOLD
transfer a
call
cancel a
transfer
accept a
transferred
call
Press
1.
Select the station you want to transfer the call to, or select
2.
All
to page all the stations at the same time.
When the other station accepts the call, you'll be disconnected,
but you can join the call again.
SPEAKER
Press
call.
To answer the page and speak to the transferring station,
1.
pick up the corded handset.press
To accept the call, press the soft key (
2.
the holding line.
to return to the
to put the call on hold.
TALK/FLASH
Press
to the call.
INTERCOM/HOLD.
LINE 1
or
to return
LINE 2
) for
30
Using the Intercom
Here are some things you need to know about using the intercom:
Whenever the phone is in standby, you can make an intercom call
between stations without using the phone line.
You can make an intercom call from any station, but only two
stations can be in an intercom call at any time.
If an outside call comes in during an intercom call, the phone
shows the CID information. If the other station hasn't answered
the page, the phone cancels the page so you can answer the
incoming call.
To...From the baseFrom a cordless handset
INTERCOM/HOLD
Press
make an intercom
page
1.
Select the station you want to talk with, or select
2.
to page all the stations at the same time.
cancel a pagePress
answer an
intercom page
leave an intercom
call
answer an outside
call during an
intercom call
Press
up the corded handset.
Press
Press the soft key (
to answer. The phone automatically disconnects the
intercom call and connects you to the outside line.
INTERCOM/HOLD.
INTERCOM/HOLD
INTERCOM/HOLD.
or pick
LINE 1
.
or
LINE 2
END
Press
Press
TALK/FLASH
Press
.
INTERCOM/HOLD
.
END
.
) for the line you want
All
or
31
Using Special Features
Using Your Phone During a Power Failure
Because it includes a corded handset, your phone can perform
several of its functions during a power failure. The following features
will operate during a power failure (all other features are disabled):
Making and receiving calls with the base corded handset.
Changing the volume on the corded handset.
Using Call Waiting on a base corded handset call.
Entering pauses when dialing from the base corded handset.
Only line 1 is available during a power failure.
While the power is out, the base uses a special ringer; you
cannot adjust the volume of this ringer.
Using Do Not Disturb
The Do Not Disturb or DND feature turns off the ringers of the
base and all handsets at the same time.
With the phone in standby, press and hold
base. The phone automatically turns on the answering system and
shows
To cancel, press
Do Not Disturb
DO NOT DISTURB
in the display on all stations.
again.
DO NOT DISTURB
on the
If you turn the answering system off while DND is on, the phone
turns off DND along with the answering system.
Using the Alarm Feature
You can set 3 different alarms on each cordless handset so your
phone can remind you of important events. When an alarm is set, the
alarm icon () appears on the top of the screen.
Setting an alarm
Open the menu and select
1.
2.
32
Select
Alarm3
Alarm Setting
) you want to set.
, then select the alarm (
Handset Setup
.
Alarm1, Alarm2
, or
To turn on the alarm, select On. The phone goes to the alarm edit
Alarm 1
00:00AM
1 time
No Selection
SET
SELECT
BACK
Time setting
Repeat setting
Ringer setting
Alarm 1
00:00AM
1 time
No Selection
SET
SELECT
BACK
Time setting
Repeat setting
Ringer setting
Select Days
Monday
Tuesday
OKSELECTBACK
Select Days
Monday
Tuesday
OK SELECT BACK
Alarm Setting
08:00AM Weekly
Alarm2
OKBACK
Alarm Setting
08:00AM Weekly
Alarm2
OK BACK
3.
screen.
Highlight the time setting and press
4.
Use the number keys to set the time you want the alarm to ring;
5.
press OK when you're finished.
Highlight the repeat setting and press
6.
you want the alarm to ring—once only (
or on a weekly basis (
If you choose
7.
which days of the week the alarm
should ring. To choose a day,
highlight it and press
check mark appears beside that
to show that it is selected. Select
as many days as you want, then
press OK. The alarm will ring on
each day with a check mark beside it.
Highlight the ringer setting and press
8.
Select the ring tone you want the alarm to use, then press OK.
9.
When you are finished setting all the alarm options, press
10.
activate the alarm. The time and
repeat setting will show on the
main
Alarm Setting
selected specific days, the repeat
setting displays as
Select Days
Select Days
, the handset prompts you to choose
SELE CT
screen. (If you
Weekly
; a
.)
SELE CT
)—then press OK.
SELE CT
.
SELE CT
1 time
. Select how often
), every day (
.
Daily
SET
),
to
33
When an alarm rings
Alarm
SNOOZE
Alarm
SNOOZE
When the day and time on the phone matches the day and time of an
alarm setting, the handset sounds the
selected tone and displays the alarm
screen.
The alarm will ring for one minute.
To turn off the alarm, press
When the phone prompts you to
confirm, press
To temporarily turn off the alarm, press
alarm ring for the full minute). The alarm will ring again in five
minutes.
To cancel snooze, press
the phone prompts you to confirm, press
YES
.
END
.
SNOO ZE
END
the next time the alarm rings. When
YES
(or just let the
.
Using Voice Message Notication
This feature supports Frequency-Shift Keying (FSK) message
notification. Contact your voice mail provider for more details.
If you subscribe to a voice mail service,
your phone can notify you when you have a
new message waiting on either line. When
you have new messages, the voice message
icon () appears in the display, and the new
message light (at the top of the handset)
blinks.
Resetting the voice message indicator
If the voice message icon remains after you
check your messages, you can reset it from
the base:
Open the menu and select
1.
When the phone prompts you to select a line, press
2.
LINE 2
.
Select
3.
34
VMWI Reset
, then select
Global Setup
.
Yes
to reset the indicator.
LINE 1
or
Using the Answering System
Each line has a separate answering system. Whenever you access
the answering system, the phone prompts you to choose a line.
After that, any settings or operations will affect only the answering
system for that line. For example, deleting all the messages from the
answering system from line 1 does not affect any messages on the
answering system for line 2.
Setting Up Your Answering System
Recording your outgoing message
Your personal outgoing message or greeting can be between 2
seconds and 30 seconds long. If you don't want to record an outgoing
message, the system will use its pre-recorded greeting:
Hello, no one is available to take your call. Please leave a
message after the tone.
To record your greeting:
Open the menu and select
1.
2.
3.
Select
Press
Line 1
STAR T
or
Line 2
. Wait for the system to say "Record greeting" and
then and begin your recording.
When you're finished, press
4.
new greeting.
To keep this greeting, press
5.
again, press
DELE TE
Ans. Setup
, then select
STOP
STOP
.
.
Record Greeting
.
. The system plays back your
again. To delete it and try
Switch between the pre-recorded greeting and your greeting
Open the menu and select
1.
Select
2.
The system plays back the current greeting (personal or pre-
3.
Line 1
or
Line 2
recorded) for this line. Press
Ans. Setup
, then select
CHAN GE
.
Greeting Options
.
to switch greetings or
STOP
to keep the current greeting.
35
Delete your greeting
Open the menu and select
1.
Select
2.
While the system plays back the current greeting, press
3.
Line 1
or
Line 2
Ans. Setup
, then select
.
Greeting Options
.
DELE TE
to erase the personal greeting for this line. (You can't erase the
pre-recorded greeting.)
Ans. Setup menu options
You can change the answering system options separately for each
line. When you select the
to select
Line 1
or
Line 2
Ans. Setup
menu, the phone prompts you
. Then, you can choose one of the following
options to change the answering system settings for that line:
Security Code
Ring Time
Record Time
Message Alert
Ans. Language
Call Screen
Ans. On/Off
Record Greeting
Greeting
Options
Enter a 2-digit PIN so you can access your answering
system from any touch-tone phone (see page 39).
Set the number of rings (2, 4, or 6) before the answering
system answers the phone. Choose
have the system pick up after 2 rings if you have new
messages or after 4 rings if you don't.
Set the amount of time callers have to leave a message,
either 1 minute or 4 minutes. Choose
if you don't want the system to let callers to leave a
message.
Have the system beep every 15 seconds when you have
a new message; the beeping stops when you listen to all
your new messages. (To mute the alert without listening
to your messages, press any key on the base.)
Change the language of the system's voice prompts.
Turn on the call screen feature so you can hear callers as
they leave messages on the base speaker (see page 38).
Turn your answering system on or off. (To turn your
system on or off from the base, just press
Record a personal greeting (see page 35).
Switch between your personal greeting and the prerecorded greeting or delete your personal greeting (see
page 35).
Toll Saver (TS)
Announce Only
ON/OFF
.)
to
36
Getting Your Messages
Accessing your system from a handset (remote operation)
You can access your system from a handset whenever the phone
is in standby. Only one handset at a time can access the system
through remote operation, and you can't use remote operation if the
base is using the answering system.
To start remote operation, open the menu and select
Msg
. When the phone prompts you to select a line, press
LINE 2
.
During remote operation, the handset beeps to let you know it's
waiting for your next command. If you don't press any keys for 30
seconds, the phone returns to standby.
The icons on the handset's number keys and display show you
which number key activates each answering system command;
these commands correspond to the answering system keys on the
base:
IconCommand NameHandset key Base key
Play
Stop
Repeat
Skip
Delete
2
5
1
3
4
PHONEBOOK/LEFT
CALLER ID/RIGHT
Retrieve
PLAY/STOP
PLAY/STOP
DELETE
LINE 1
or
How to operate your answering system
To...From the base
PLAY/STOP
play new
messages
restart the
current message
Press
The system announces the number of new and old
messages, then plays the first new message followed by
the day and time it was received. Then the system plays
the new messages in the order they were received.
PHONEBOOK/LEFT
Press
then select a line.Press
.Press 1.
From a handset (during
remote operation)
.
2
37
To...From the base
PHONEBOOK/LEFT
replay previous
messages
skip a messagePress
delete a
message
Press
until you hear the message you
want to replay.
CALLER ID/RIGHT
While the message is playing,
DELETE
press
.
repeatedly
.Press 3.
From a handset (during
remote operation)
Press 1
repeatedly until
you hear the message
you want to replay.
While the message is
playing, press 4.
With the phone in standby, press
delete all of your
messages
DELETE
. When the system prompts
you to select a line, press
LINE 2
or
.
LINE 1
Not available.
After the system plays the new messages,
play old
messages
exit the systemPress
PLAY/STOP
press
again. When the
system prompts you to select a
line, press
PLAY/STOP
LINE 1
LINE 2
or
.
. Press
press 2.
END
.
Screening Your Calls
Another feature your answering system gives you is call screening.
While the system is taking a message, you can hear the caller on the
base speaker (if you turn on
Call Screen)
or from a handset.
To...From the baseFrom a handset
hear the caller
leaving a message
answer the call Pick up the corded handset.Press
mute the call screen
without answering
If you mute the call screen, the system continues taking the
Just listen to the caller over
the speaker.
MUTE
Press
.
Press
SCRE EN
TALK/FLASH
message: it just stops playing through the speaker.
Up to four handsets at a time can screen calls. If a fifth handset
tries to screen the call, the handset sounds an error tone and
displays a
38
System Busy
message.
.
.
Using the System While You're Away from Home
You can also operate your answering system from any touch-tone
phone. Before you can use this feature, you have to program a
security code.
Programming a security code
With the phone in standby, open the menu and select
1.
When the phone prompts you to select a line, press
2.
LINE 2
, then select
Use the number keypad to enter a two-digit security code (01 to
3.
99
). Press OK when you’re finished.
Remember to make a note of your new security code!
Security Code
.
Dialing in to your system
Call your telephone number and wait for the system to answer. (If
1.
your answering system is off, it will answer after about ten rings
and sound a series of beeps instead of your greeting.)
During the greeting (or beeps), press 0 and immediately enter
2.
your security code. (You have 3 tries to enter you security code:
if you enter it wrong 3 times, the system hangs up and returns to
standby.)
The system announces the current time, the number of messages
3.
stored in memory, and a help prompt. Then it starts beeping
intermittently to let you know it's waiting for your command.
When you hear the intermittent
4.
beeping, enter a command from the
chart to the right.
If you don't press any keys for 15
seconds, the phone will hang up and
return to standby.
0-1 Repeat message
0-1 Repeat message
0-2 Play message
0-2 Play message
0-3 Skip message
0-3 Skip message
0-4 Delete message
0-4 Delete message
0-5 Stop playback
0-5 Stop playback
0-6 Turn the system on
0-6 Turn the system on
0-9 Turn the system off
0-9 Turn the system off
1-0 Hear help prompts
1-0 Hear help prompts
Ans. Setup
LINE 1
or
.
39
Solving Problems
If you have any trouble with your phone, try these simple steps first.
If you still have a question, call our Customer Care Line listed on the
front cover.
If…Try…
-
No stations can make
or receive calls.
Checking the telephone cord connection.
-
Disconnecting the base AC adapter. Wait a few
minutes, then reconnect it.
One cordless
handset can’t make
or receive calls.
A station can make
calls, but it won’t
ring.
I can't make or
receive calls on line
2.
I can't conference
line 1 and line 2
together.
I can't make or
receive calls while
the power is out.
A cordless handset's
display won't turn
on.
-
Moving the handset closer to the base.
-
Resetting the handset.
-
Making sure the ringer is turned on.
-
Making sure Do Not Disturb is turned off (see page
32).
-
Making sure line 2 is properly connected (see page
2).
-
Checking the dial mode on line 2.
-
Seeing if another station has activated Privacy
Mode on line 2.
-
Making sure you have subscribed to 2 separate
lines from your phone company.
-
Seeing if another station has activated Privacy
Mode on one of the lines (see page 30).
-
Making sure you using the corded handset on the
base.
-
Checking the telephone cord connection.
-
Charging the battery for 15-20 hours.
-
Checking the battery pack connection.
A cordless handset
is not working.
40
-
Charging the battery for 15-20 hours.
-
Checking the battery pack connection.
-
Resetting the handset.
If…Try…
-
Moving the handset closer to the base.
A cordless handset
says
Unavailable
No stations will
display any Caller ID
information.
-
Seeing if another station has Privacy Mode on (see
.
page 30).
-
Making sure the base is plugged in.
-
Letting calls ring at least twice before answering.
-
Seeing if the call was placed through a
switchboard.
-
Checking with your telephone service provider to
make sure your Caller ID service is active.
-
I can't dial from the
Caller ID list.
Making sure you entered the correct area code. If
you have to dial all 10 digits, you need to delete the
area code (see "Seven-digit Dialing" on page 23).
Caller ID displays
briefly and then
clears.
I can’t transfer calls.Resetting all the handsets (see page 44).
I can’t get two
cordless handsets to
talk to the caller.
The phone keeps
ringing if I answer on
an extension.
I can't save a number
to an existing
phonebook entry.
The answering
system does not
work.
The answering
system won't record
messages.
-
You may have to change the line mode. Contact
customer service for more information.
-
-
Making sure both handsets are registered to this
base.
-
Making sure no station is in Privacy Mode (see
page 30).
-
You may have to change the line mode. Contact
customer service for more information.
-
Seeing if the number is already in the phonebook.
-
Seeing if that entry already has two phone
numbers.
-
Making sure the answering system is turned on.
-
Making sure the base AC adapter is not plugged
into an that's controlled by a wall switch.
-
Making sure the
Announce Only
-
Deleting messages (the memory may be full).
Record Time
(see page 36).
is not set to
41
If…Try…
A handset can't
access the answering
system.
My outgoing
message is gone.
I can’t hear the base
speaker.
Messages are
incomplete.
The system keeps
recording if I answer
on an extension.
I can't register a
handset.
My alarm rings at the
wrong time.
My alarm won't ring
on the right day(s).
-
Making sure no other handset is using the system.
-
Making sure the phone is in standby.
-
Seeing if there was a power failure. You may have
to re-record your personal outgoing message.
-
Making sure call screening is turned on (see page
36).
-
Changing the base speaker volume.
-
The incoming messages may be too long. Remind
callers to leave a brief message.
-
Deleting messages (the memory may be full).
-
You may have to change the line mode. Contact
customer service for more information.
-
Seeing if there are 10 handsets registered to this
base.
-
Resetting the handset.
-
Making sure the time is set correctly (see page 17).
-
Making sure the days are selected (see page 32).
-
Making sure the date is set correctly (see page 17).
Weak or Hard To Hear Audio
If a caller’s voice sounds weak or soft, the signal might be blocked by
large metal objects or walls; you might also be too far from the base,
or the handset’s battery may be weak.
Try moving around while you’re on a call or moving closer to the
base to see if the sound gets louder.
Make sure the handset’s battery is fully charged.
Try adjusting the earpiece volume.
42
Noise or Static On The Lineoise or Static On The Line
Interference is the most common cause of noise or static on a
cordless phone. Here are some common sources of interference:
electrical appliances, especially microwave ovens
computer equipment, especially wireless LAN equipment and DSL
modems
radio-based wireless devices,
such as room monitors,
wireless controllers, or wireless
headphones or speakers
large florescent light fixtures
(especially if they give off a
buzzing noise)
other services that use
your phone line, like alarm
systems, intercom systems, or
broadband Internet service
Here are some hints for when
the static is...
on 1 handset or in 1 location: on all handsets or in all locations:
Do you use a T-Coil hearing aid?
Do you use a T-Coil hearing aid?
If you have a hearing aid equipped
If you have a hearing aid equipped
with a telecoil (T-coil) feature, the
with a telecoil (T-coil) feature, the
interaction between the hearing
interaction between the hearing
aid and digital cordless phones can
aid and digital cordless phones can
cause noise in the handset. If you
cause noise in the handset. If you
have a T-coil hearing aid and you
have a T-coil hearing aid and you
have problems with noise on the
have problems with noise on the
line, try turning on
line, try turning on
Open the menu; select
Open the menu; select
Setup
, then select
Setup
, then select
Using T-coil mode can shorten the
Using T-coil mode can shorten the
handset’s talk time; make sure to
handset’s talk time; make sure to
watch the battery status and keep
watch the battery status and keep
the battery charged.
the battery charged.
T-coil
T-coil
T-coil
T-coil
mode.
mode.
Handset
Handset
.
.
-
Check nearby for one of the
common interference sources.
-
Try moving the handset away from
a suspected source, or try moving
the suspected source so it’s not
between the handset and the base.
-
Try moving closer to the base.
There is always more noise at the
edges of the base's range. If the
handset displays an
message, you need to move closer
to the base.
Out of Range
-
Check near the base for the source
of interference.
-
Try moving the base away from a
suspected source, or turn off the
source if possible.
-
If the base has an adjustable
antenna, try raising the antenna so
it stands straight up.
-
If you have any service that uses
the phone line, you might need a
filter (see below).
Installing a line lter or DSL lter
Sometimes, broadband Internet services that use the telephone line
can interfere with phones. One of these services−DSL−often causes
43
static on telephones. A DSL filter or telephone line filter usually solves
DSL filter
Telephone
cord
Telephone
wall jack
DSL filter
Telephone
cord
Telephone
wall jack
this problem. The technician who installed your DSL service might
have left some filters for you; if not, call your DSL provider or look in
any electronics store.
Plug the DSL filter into the telephone
wall jack and plug your phone’s base
into the filter. Make a test call to make
sure the noise is gone.
Resetting and Registering Handsets
If you are having trouble with a cordless handset or if you want to
replace one, you need to clear the registration information from the
base and the handset:
Do you have the base the handset is registered to?
YesNo
Press and hold
1.
System Reset
END
and # until the
menu appears (about 5
seconds).
Select
2.
Deregister HS.
The display lists
all registered handsets.
Select the handset you want to reset.
3.
When the handset asks you to confirm,
4.
select
Yes
. (It may ask you twice, just
to be sure.) The handset clears its
information from the base and deletes
it own link to the base.
Press and hold
1.
#
until the
menu appears (about 5
seconds).
Select
2.
3.
Base Unavailable
When the handset asks
you to confirm, select
(It may ask you twice, just
to be sure.) The handset
deletes its own link without
contacting the base.
END
and
System Reset
Yes
.
.
When you reset a handset (or if you buy a new one), that handset
displays a
Handset Not Registered
message. If you see this message
on a handset, you need to register it to a base before you can use it.
Registering a handset
1.
2.
44
On the base, open the menu and select
display should say
On the handset you want to register, press and hold # until the
handset display says
Handset Registering
Handset Registering (
Register Handset
.
about 2 seconds).
. The
In about 30 seconds, the handset display should say
3.
Complete
To register a handset to a different base, see the section
"Expanding Your Phone" in the user's guide for the other base.
. Press
If...Try...
-
you don't hear a dial tone
-
the display says
Registration Failed
TALK/FLASH
and make sure you get a dial tone.
Making sure the handset is fully
charged, then start over at step 1.
Registration
Handling Liquid Damage
Moisture and liquid can damage your cordless phone.
If the handset or base is exposed to moisture or liquid, but only the
exterior plastic housing is affected, wipe off the liquid, and use as
normal.
If moisture or liquid has entered the plastic housing (i.e. liquid can
be heard in the phone or liquid has entered the handset battery
compartment or vent openings on the base), follow these steps:
HandsetBase
Disconnect the AC
Remove the battery cover and disconnect the
1.
battery.
Let dry for at least 3 days with the battery
2.
disconnected and the cover off for ventilation.
After the handset dries, reconnect the battery
3.
pack and replace the cover. Recharge the
battery fully (15-20 hours) before using.
1.
adapter to cut off the
power.
Disconnect the
2.
telephone cord.
Let dry for at least
3.
3 days before
reconnecting.
IMPORTANT: You must unplug the telephone line while
recharging the battery pack to avoid charge interruption.
CAUTION! DO NOT use a microwave oven to speed up
the drying process. This will cause permanent damage
to the handset, base and the microwave oven.
45
Important Information
Terms Used In This Guide
Accessory
Handset
Base
CIDCW(CID on Call Waiting.) A service that shows CID for calls that come in during another call.
Call Waiting A service that lets you receive calls while you are on another call.
Caller ID (Also called CID.) A service that shows the name and number of incoming callers.
ChargerA cradle that stores and charges a handset but doesn’t connect to the phone line.
Cradle
During a call The station is currently on a call or has activated a dial tone.
Handset
In standby The phone is inactive: there is no dial tone, no station is on a call or listening to messages.
Line 1 and
Line 2
Off hookThe phone is connected to an outside line: there is a dial tone or an ongoing call.
Soft keyA software-controlled button that can change its function to t the current operation.
StationAny handset or the base.
An extra handset that can register to and be used with an expandable phone base. All
accessory handsets must be registered to a base.
The main part of the phone. It connects to your phone line and lets you make and receive
calls. Most bases also have a cradle to store a handset.
The part of the phone that stores a handset. While in a cradle, a handset is always in
standby, and any keys are locked.
1) A cordless handset that you use to dial the phone and talk to callers.
2) A corded handset that attaches to a base with a coiled cord.
On a two-line jack, line 1 is connected to the inner pair of wires, and line 2 is connected
to the outer pair of wires. If you want to switch the lines, contact your phone company.
On single-line jacks, line 1 is connected to
TEL LINE 2
. You can switch Line 1 and Line 2 just by swapping the connectors.
TEL LINE 1/2
, and line 2 is connected to
Specications
BaseCharger
BaseCharger
Part numberPS-0034PS-0035
Part numberPS-0034PS-0035
AC
AC
adapter
adapter
Input voltage 120V AC, 60 Hz120V AC, 60 Hz
Input voltage 120V AC, 60 Hz120V AC, 60 Hz
Output voltage 7.8V AC @ 450mA 8V AC @ 300mA
Output voltage 7.8V AC @ 450mA 8V AC @ 300mA
Part numberBT-1018
Part numberBT-1018
Battery
Battery
pack
pack
Capacity500mAh, 2.4V DC
Capacity500mAh, 2.4V DC
Do not place the base in direct sunlight or subject it to high temperatures.
Use only the supplied AC
adapters.
Be sure to use the proper adapter
for the base and any chargers.
Do not place the power cord
where it creates a trip hazard or
where it could become chafed and
create a re or electrical hazard.
Battery Information
Fully charged, the battery should provide about 10 hours of talk time and about 7 days of standby
time. For best results, return the handset to the cradle after each call to keep it fully charged.
Keep an eye on the battery status icon. When the battery gets too low, the handset shows a low
battery alert. If you hear a strange beep during a call, check the display: if you see the low battery
alert, nish your conversation as quickly as possible and return the handset to the cradle. If the
handset is in standby, none of the keys will operate.
With normal use, the battery should last about one year. Replace the battery when the talk time
becomes short even when the battery is charged. To buy a replacement battery, call the Parts
Department listed on the front cover.
Rechargeable Nickel-Metal-Hydride Battery Warning
CAUTION! Risk of explosion if battery is replaced by an incorrect type!
Dispose of used batteries according to the instructions. Do not open or
mutilate the battery. Disconnect the battery before shipping this product.
This equipment contains a rechargeable Nickel-Metal-Hydride battery.
The rechargeable batteries contained in this equipment may explode if disposed of in a re.
Nickel is a chemical known to state of California to cause cancer.
Do not short-circuit the battery.
Do not charge the rechargeable battery pack used in this equipment with in any charger other
than the one designed to charge this battery pack as specied in the owner's manual. Using
another charger may damage the battery pack or cause the battery pack to explode.
Rechargeable Batteries Must Be Recycled or Disposed of Properly.
Uniden works to reduce lead content in PVC coated cords in our products &
accessories.
Warning! The cords on this product and/or accessories contain
lead, a chemical known to the State of California to cause birth
defects or other reproductive harm. Wash hands after handling.
Compliance Information
FCC Part 68 information
This equipment complies with Part 68 of the FCC rules & the requirements adopted by the
ACTA. On the bottom of this equipment is a label that contains, among other information,
a product identier in the format US: AAAEQ##TXXXX. If requested, this number must be
provided to the phone company.
An applicable Universal Service Order Codes (USOC) certication for the jacks used in this
equipment is provided (i.e., RJ11C) in the packaging with each piece of approved terminal
equipment. A plug & jack used to connect this equipment to the premises wiring & telephone
network must comply with the applicable FCC Part 68 rules & requirements adopted by
the ACTA. A compliant telephone cord & modular plug is provided with this product. It is
designed to be connected to a compatible modular jack that is also compliant. See installation
instructions for details.
The REN is used to determine the number of devices that may be connected to a phone line.
Excessive RENs on a phone line may result in devices not ringing in response to an incoming
call. In most but not all areas, the sum of RENs should not exceed ve (5.0). To be certain
of the number of devices that may be connected to a line, as determined by the total RENs,
contact the telephone provider. The REN for this product is part of the product identier that
has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a
decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the telephone network, the telephone company will notify you
in advance that temporary discontinuance of service may be required. But if advance notice
isn't practical, the telephone company will notify the customer as soon as possible. Also, you
will be advised of your right to le a complaint with the FCC if you believe it is necessary. The
telephone company may make changes in its facilities, equipment, operations or procedures
that could affect the operation of the equipment. If this happens the telephone company
will provide advance notice in order for you to make necessary modications to maintain
uninterrupted service.
Please follow instructions for repairing, if any (e.g. battery replacement section); otherwise do
not substitute or repair any parts of the device except as specied in this manual. Connection
to party line service is subject to state tariffs. Contact the state public utility commission, public
service commission or corporation commission for information. This equipment is hearing aid
compatible.
If you experience trouble with this equipment, contact the manufacturer (see the cover of this
manual for contact information) or an authorized agent. If the equipment is causing harm to the
telephone network, the telephone company may request that you disconnect the equipment
until the problem is resolved.
If your home has wired alarm equipment connected to a phone line, be sure that installing the
system does not disable your alarm equipment. If you have questions about what will disable
alarm equipment, contact your telephone company or a qualied installer.
Any changes or modications to this product not expressly approved by the manufacturer or
other party responsible for compliance could void your authority to operate this product.
NOTICE: According to telephone company reports, AC electrical surges, typically resulting
from lightning strikes, are very destructive to telephone equipment connected to AC power
sources. To minimize damage from these types of surges, a surge arrestor is recommended.
FCC Part 15 information
This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, & (2) This device must accept
any interference received, including interference that may cause undesired operation. Privacy
of communications may not be ensured when using this phone.
FCC PART 15.105(b)
Note: This equipment has been tested & found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses & can radiate radio frequency energy and, if not installed & used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off & on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
RF exposure information
This product complies with FCC radiation exposure limits under the following conditions:
The base must be placed to allow a minimum of 20 cm (8 inches) between the antenna and all
persons during normal operation.
The base must not be collocated or operated in conjunction with any other antenna or transmitter.
The handset is designed for body-worn operation and meets FCC RF exposure guidelines
when used with any belt clip, carrying case, or other accessory supplied with this product. (All
necessary accessories are included in the package; any additional or optional accessories are
not required for compliance with the guidelines.) Third party accessories (unless approved by the
manufacturer) should be avoided as these might not comply with FCC RF exposure guidelines.
Industry Canada (I.C.) Notice
Terminal equipment
NOTICE: This equipment meets the applicable Industry Canada Terminal EquipmentIndustry Canada Terminal Equipment
Technical Specications. This is conrmed by the registration number. The abbreviation IC
before the registration number signies that registration was performed based on a Declaration
of Conformity indicating that Industry Canada technical specications were met. It does not
imply that Industry Canada approved the equipment.
NOTICE: The Ringer Equivalence Number (REN) for this terminal equipment is marked on
the equipment itself. The REN assigned to each terminal equipment provides an indication
of the maximum number of terminals allowed to be connected to a telephone interface. The
termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the Ringer Equivalence Numbers of all the devices does not
exceed 5.
Radio equipment
The term IC before the radio certication number only signies that Industry Canada technical
specications were met. Operation is subject to the following two conditions: (1) this device
may not cause interference, & (2) this device must accept any interference, including
interference that may cause undesired operation of the device. "Privacy of communications
may not be ensured when using this telephone".
One-year Limited Warranty
Important: Evidence of original purchase is required for warranty service.
WARRANTOR: UNIDEN AMERICA CORPORATION ("Uniden") ELEMENTS OF WARRANTY:
Uniden warrants, for one year, to the original retail owner, this Uniden Product to be free from
defects in materials & craftsmanship with only the limitations or exclusions set out below.
WARRANTY DURATION: This warranty to the original user shall terminate & be of no further
effect 12 months after the date of original retail sale. The warranty is invalid if the Product is
(A) damaged or not maintained as reasonable or necessary, (B) modied, altered, or used
as part of any conversion kits, subassemblies, or any congurations not sold by Uniden, (C)
improperly installed, (D) serviced or repaired by someone other than an authorized Uniden
service center for a defect or malfunction covered by this warranty, (E) used in any conjunction
with equipment or parts or as part of any system not manufactured by Uniden, or (F) installed
or programmed by anyone other than as detailed by the owner's manual for this product.
STATEMENT OF REMEDY: In the event that the product does not conform to this warranty
at any time while this warranty is in effect, warrantor will either, at its option, repair or replace
the defective unit & return it to you without charge for parts, service, or any other cost (except
shipping & handling) incurred by warrantor or its representatives in connection with the
performance of this warranty. Warrantor, at its option, may replace the unit with a new or
refurbished unit. THE LIMITED WARRANTY SET FORTH ABOVE IS THE SOLE & ENTIRE
WARRANTY PERTAINING TO THE PRODUCT & IS IN LIEU OF & EXCLUDES ALL OTHER
WARRANTIES OF ANY NATURE WHATSOEVER, WHETHER EXPRESS, IMPLIED OR
ARISING BY OPERATION OF LAW, INCLUDING, BUT NOT LIMITED TO ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
THIS WARRANTY DOES NOT COVER OR PROVIDE FOR THE REIMBURSEMENT OR
PAYMENT OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow
this exclusion or limitation of incidental or consequential damages so the above limitation or
exclusion may not apply to you.
LEGAL REMEDIES: This warranty gives you specic legal rights, & you may also have other
rights which vary from state to state. This warranty is void outside the United States of America
& Canada.
PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY: If, after following the
instructions in the owner's manual you are certain that the Product is defective, pack the
Product carefully (preferably in its original packaging). Disconnect the battery from the Product
& separately secure the battery in its own separate packaging within the shipping carton. The
Product should include all parts & accessories originally packaged with the Product. Include
evidence of original purchase & a note describing the defect that has caused you to return it.
The Product should be shipped freight prepaid, by traceable means, to warrantor at:
Uniden America Service
4700 Amon Carter Blvd.
Fort Worth, TX 76155
Uniden® is a registered trademark of Uniden America Corporation.
Call waiting, CID, CIDCW, and Voice Mail are telephone line services. Your phone supports these
As an Energy Star® Partner, Uniden has
As an Energy Star® Partner, Uniden has
determined that this product meets the
determined that this product meets the
Energy Star® guidelines for energy efciency.
Energy Star® guidelines for energy efciency.
Energy Star® is a U.S. registered mark.
Energy Star® is a U.S. registered mark.
services, but you have to arrange for them through your telephone provider. Contact your provider
for details.
The pictures in this manual are for example only. Your phone may not look exactly like the
pictures.
May be covered under one or more of the following U.S. patents: