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USER GUIDE
RIGHT PRODUCT. RIGHT PLACE. RIGHT TEMPERATURE. SINCE 1962.
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Modular 3000 Series • 3024ZWC • 24" Wine Captain® Model
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USER GUIDE
u-line.com
Contents
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Intro
Safety
Safety and Warning
Disposal and Recycling
Installation
Environmental Requirements
Electrical
Cutout Dimensions
Product Dimensions
Side by Side Installation
Anti-Tip Bracket
General Installation
Integrated Grille / Plinth Dimensions
Grille / Plinth Installation
Extended Non-Use
Service
Troubleshooting
Warranty
Door Stop
Door Adjust
Operating Instructions
First Use
Control Operation
Sabbath Mode
Airflow and Product Loading
U-Line Wine Guide
Recommended Wine Storage
Maintenance
Cleaning
Cleaning Condenser
Wine Rack Installation
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USER GUIDE
u-line.com
WELCOME TO U-LINE
Congratulations on your U-Line purchase. Your product comes from a company with over five decades and three generations
of premium modular ice making, refrigeration, and wine preservation experience. U-Line continues to be the American
leader, delivering versatility and flexibility for multiple applications including residential, light commercial, outdoor and marine
use. U-Line’s complete product collection includes modular Wine Captain® Models, Beverage Centers, Clear Ice Machines,
Crescent Ice Makers, Glass & Solid Door Refrigerators, Drawer Models, Freezers, and Combo® Models.
U-Line has captivated those with an appreciation for the finer things with exceptional functionality, style, inspired innovations
and attention to even the smallest details. We are known and respected for our unwavering dedication to product design,
quality and selection. U-Line is headquartered in Milwaukee, Wisconsin and has shipped product to five continents for over
two decades and is proud to have the opportunity to ship to you.
PRODUCT INFORMATION
Looking for additional information on your product? User Guides, Quick Reference Guides, CAD Drawings, Compliance
Documentation, and Product Warranty information are all available for reference and download at u-line.com.
PROPERTY DAMAGE / INJURY CONCERNS
In the unlikely event property damage or personal injury is suspected related to a U-Line product, please take the following
steps:
1. U-Line Customer Care must be contacted immediately at +1.800.779.2547.
2. Service or repairs performed on the unit without prior written approval from U-Line is not permitted. If the unit has been
altered or repaired in the field without prior written approval from U-Line, claims will not be eligible.
SERVICE INFORMATION
Answers to Customer Frequently Asked Questions are available at u-line.com under Customer Care or you may contact our
Customer Care group directly, contact information below.
GENERAL INQUIRIES
U-Line Corporation
8900 N. 55th Street
Milwaukee, Wisconsin 53223 USA
Monday - Friday 8:00 am to 4:30 pm CST
T: +1.414.354.0300
F: +1.414.354.7905
Email: sales@u-line.com
u-line.com
SERVICE & PARTS ASSISTANCE
Monday - Friday 8:00 am to 5:30 pm CST
T: +1.800.779.2547
F: +1.414.354.5696
Service Email: onlineservice@u-line.com
Parts Email: onlineparts@u-line.com
CONNECT WITH US
Designed, engineered and assembled in WI, USA
Introduction 1
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USER GUIDE
NOTICE
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Safety and Warning
Please read all instructions before installing,
operating, or servicing the appliance.
Use this appliance for its intended purpose only and follow
these general precautions with those listed throughout this
guide:
SAFETY ALERT DEFINITIONS
Throughout this guide are safety items labeled with a
Danger, Warning or Caution based on the risk type:
DANGER
!
Danger means that failure to follow this safety
statement will result in severe personal injury or
death.
DANGER
!
This unit contains R600a (Isobutane) which is a
flammable hydrocarbon. It is safe for regular
use. Do not use sharp objects to expedite
defrosting. Do not service without consulting the
“R600a specifications” section included in the
User Guide. Do not damage the refrigerant
circuit.
WARNING
!
Service must be done by factory authorized
service personnel. Any parts shall be replaced
with like components. Failure to comply could
increase the risk of possible ignition due to
incorrect parts or improper service.
WARNING
!
Warning means that failure to follow this safety
statement could result in serious personal injury
or death.
CAUTION
!
Caution means that failure to follow this safety
statement may result in minor or moderate
personal injury, property or equipment damage.
Safety and Warning 1
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USER GUIDE
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Disposal and Recycling
DANGER
!
RISK OF CHILD ENTRAPMENT. Before you throw
away your old refrigerator or freezer, take off
the doors and leave shelves in place so children
may not easily climb inside.
If the unit is being removed from service for disposal,
check and obey all federal, state and local regulations
regarding the disposal and recycling of refrigeration
appliances, and follow these steps completely:
1. Remove all consumable contents from the unit.
2. Unplug the electrical cord from its socket.
3. Remove the door(s)/drawer(s).
Disposal and Recycling 1
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USER GUIDE
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Environmental Requirements
This model is intended for indoor/interior applications only
and is not to be used in installations that are open/
exposed to natural elements.
This unit is designed to operate between 50°F (10°C) and
100°F (38°C). Higher ambient temperatures may reduce
the unit’s ability to reach low temperatures and/or reduce
ice production on applicable models.
For best performance, keep the unit out of direct sunlight
and away from heat generating equipment.
In climates where high humidity and dew points are
present, condensation may appear on outside surfaces.
This is considered normal. The condensation will
evaporate when the humidity drops.
CAUTION
!
Damages caused by ambient temperatures of
40°F (4°C) or below are not covered by the
warranty.
Environmental Requirements 1
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USER GUIDE
NOTICE
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Electrical
WARNING
!
SHOCK HAZARD — Electrical Grounding
Required. Never attempt to repair or perform
maintenance on the unit until the electricity has
been disconnected.
Never remove the round grounding prong from
the plug and never use a two-prong grounding
adapter.
Altering, cutting or removing power cord,
removing power plug, or direct wiring can cause
serious injury, fire, loss of property and/or life,
and will void the warranty.
Never use an extension cord to connect power to
the unit.
Always keep your working area dry.
Electrical installation must observe all state and
local codes. This unit requires connection to a
grounded (three-prong), polarized receptacle
that has been placed by a qualified electrician.
The unit requires a grounded and polarized 115 VAC,
60 Hz, 15A power supply (normal household current). An
individual, properly grounded branch circuit or circuit
breaker is recommended. A GFCI (ground fault circuit
interrupter) is usually not required for fixed location
appliances and is not recommended for your unit because
it could be prone to nuisance tripping. However, be sure
to consult your local codes.
See CUTOUT DIMENSIONS for recommended receptacle
location.
Electrical 1
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USER GUIDE
4"
(102 mm)
7"
(178 mm)
33-7/8"
(860 mm)
to
34-7/8"
(886 mm)
23-3/4"
(605 mm)
Preferred location
for electrical outlet
is in adjacent
cabinet.
24"
(610 mm)
5/8"
(16 mm)
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Cutout Dimensions
PREPARE SITE
Your U-Line product has been designed exclusively for a
built-in installation. When built-in, your unit does not
require additional air space for top, sides, or rear.
However, the front grille must NOT be obstructed.
The product is designed and manufactured for seamless
integration in the specified cutout opening shown, which
requires precise measurements. The opening must be
square and plumb front to back. Although not required,
you may choose to increase the overall cutout width for
ease of installation.
The Modular 3000 Series units are engineered with a
variety of adjustment features to help ensure a seamless
installation. Adjustable doors, leveling legs and grille will
assist in fine tuning the installation.
CUTOUT DIMENSIONS
Metric measurements rounded and optimized.
All 3000 Series models fully integrate into overlay/face
frame, inset or European/frameless cabinet styles and
install seamlessly into standard 24" (610 mm) depth
cabinet base.
CAUTION
!
Unit can NOT be installed behind a closed cabinet
door.
Cutout Dimensions 1
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USER GUIDE
33-11/16" to
34-11/16"
(856 mm to
881 mm)
23-5/8"
(600 mm)
3-5/8" to 4-5/8"
(92 mm to 118 mm)
Not Including Handle
23-7/16" (590 mm)
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Product Dimensions
Product Dimensions 1
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USER GUIDE
1/4" (6 mm)
13/16" (22 mm)
4-9/16" (116 mm)
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Side-by-Side Installation
OTHER SITE REQUIREMENTS
Side-by-Side Installation
Units must operate from separate, properly grounded
electrical receptacles placed according to each unit’s
electrical specifications requirements.
Cutout width for a side-by-side installation is the total of
the widths listed under Cutout Dimensions in each unit’s
Installation Guide. Each door can be opened individually
(one at a time) without interference.
Hinge-by-Hinge Installation (Mullion)
When installing two units hinge-by-hinge, 13/16" (22 mm)
is required for integrated models. Additional space may be
needed for any knobs, pulls or handles installed.
Stainless steel models which include the standard stainless
handle will require 4-9/16" (116 mm) to allow both doors
to open to 90° at the same time.
However, to ensure unobstructed door swing (opening
both doors at the same time), 1/4" (6.4 mm) of space
needs to be maintained between the units.
Side-by-Side Installation 1
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USER GUIDE
Left Hinged Cabinet
Right Hinged Cabinet
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Anti-Tip Bracket
CAUTION
!
The anti-tip bracket must be installed to prevent
the unit from tipping when doors are fully
opened or excess weight is placed on the front of
the unit.
The anti-tip bracket has multiple mounting options.
Mounting will depend on your particular cabinet
configuration. Locate 3 #8x5/8" screws included with your
unit.
TOP MOUNT
SIDE MOUNT
Side mount position is used when you are unable to mount
the bracket to the underside of your countertop.
For ease of installation, the anti-tip bracket is pre-installed
in the top mount position.
1. Completely slide the unit into its position in the
cabinet. Be certain unit height is properly adjusted.
(See GENERAL INSTALLATION).
2. Open door completely. Make certain door clears
surrounding cabinetry.
3. Using a 3/32" (2.50 mm) drill bit, drill 3 pilot holes 5/8"
(16 mm) deep into bottom of counter top. Use the
anti-tip bracket as a template.
4. Install 3 #8x5/8" screws into the plate using a
#2 Phillips head screwdriver.
1. Remove the pre-installed anti-tip bracket from the top
mount position and align the bracket to the hinge side
of the unit as shown above.
2. Reinstall the 2 #8x5/8" screws into the plate using a
#2 Phillips head screwdriver.
3. Completely slide the unit into its position in the
cabinet. Be certain unit height is properly adjusted.
(See GENERAL INSTALLATION).
4. Open door completely. Make certain door clears
surrounding cabinetry.
5. Using a 3/32" (2.50 mm) drill bit, drill 3 pilot holes 5/8"
(16 mm) deep into cabinetry frame using the anti-tip
bracket as a template.
6. Install 3 #8x5/8" screws into the plate using a #2
Phillips head screwdriver.
Anti-Tip Bracket 1
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USER GUIDE
2
1
Rotate Clockwise to raise rear leg.
Rotate Counter-Clockwise to lower leg.
Rotate Front Legs to Adjust
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General Installation
LEVELING INFORMATION
1. Use a level to confirm
the unit is level. Level
should be placed along
top edge and side
edge as shown.
2. If the unit is not level,
remove grille and
adjust legs as
necessary. Use
included tool to adjust
the height of the rear legs.
INSTALLATION
1. Plug in the power/electrical cord.
2. Gently push the unit into position. Be careful not to
entangle the cord.
3. Re-check the leveling, from front to back and side to
side. Make any necessary adjustments. The unit’s top
surface should be approximately 1/8" (3 mm) below
the countertop.
4. Install the anti-tip bracket.
5. Remove the interior packing material and wipe out the
inside of the unit with a clean, water-dampened cloth.
3. Confirm the unit is level after each adjustment and
repeat the previous steps until the unit is level.
INSTALLATION TIP
If the room floor is higher than the floor in the cutout
opening, adjust the rear legs to achieve a total unit rear
height of 1/8" (3 mm) less than the opening’s rear height.
Shorten the unit height in the front by adjusting the front
legs. This allows the unit to be gently tipped into the
opening. Adjust the front legs to level the unit after it is
correctly positioned in the opening.
General Installation 1
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USER GUIDE
Apply Tape To Shaded Area
23-3/4"
(605 mm)
20-5/8"
(525 mm)
1-9/16"
(40 mm)
1-9/16"
(40 mm)
1" (25 mm)
3-5/16" to 4-5/16"
(84 mm to 110 mm)
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Integrated Grille - Plinth
Dimensions
PREPARE AND INSTALL INTEGRATED GRILLE
(PLINTH STRIP/BASE FASCIA)
1. Use the dimensions provided in the diagram to cut and
shape your integrated grille (plinth strip/base fascia)
panel. Recommended panel thickness is between 1/4"
(6 mm) and 3/8" (9 mm). Height will vary from 3-5/16"
(84 mm) to 4-5/16" (110 mm) based on your grille
(plinth strip/base fascia) height.
2. Finish or stain your grille (plinth strip/base fascia)
panel to match your surrounding furniture. Finish
front, back and edges to prevent warping. Carefully
follow the manufacturer’s recommendations for finish
application and cure times.
3. Apply double sided tape to the backside of the
integrated grill (plinth strip/base fascia). Use the
diagram below for reference. U-Line recommends
3M
™ VHB™ tape, a high strength bonding tape.
INTEGRATED GRILLE (PLINTH STRIP/BASE
FASCIA) DIMENSIONS
4. Remove backing paper from double sided tape.
5. Carefully align grille (plinth strip/base fascia) over
integrated panel and press into position.
Integrated Grille - Plinth Dimensions 1
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USER GUIDE
Grille Mounting
Screws
Grille Rail
Grille
Skirt
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Grille - Plinth Installation
REMOVING AND INSTALLING GRILLE
(PLINTH STRIP/BASE FASCIA)
WARNING
!
Disconnect electrical current to the unit before
removing the grille (plinth strip/base fascia).
When using the unit, the grille (plinth strip/base
fascia) must be installed.
Edges of sheet metal may be sharp.
Removing the grille
(plinth strip/base fascia)
1. Disconnect electrical current to unit.
2. Using the included 7/64" Allen wrench, loosen (but do
not remove) both grille (plinth strip/base fascia) lock
screws. See below.
Installing the grille
(plinth strip/base fascia)
1. Align slots in
screw heads in base of unit
2. Push grille (plinth strip/base fascia) rails towards the
center of the unit and set rails over screw head.
3. Slide grille (plinth strip/base fascia) into position. Using
included 7/64" Allen wrench tighten grille (plinth strip/
base fascia) lock screws.
ADJUSTING GRILLE
(PLINTH STRIP/BASE FASCIA)
The
grille (plinth strip/base fascia
vertical plane adjustment and can also be adjusted on its
horizontal plane as well. To adjust your
base fascia
the instructions below.
grille (plinth strip/base fascia)
) has an automatic
) to match your surrounding furniture, follow
rail with
grille (plinth strip/
3. Gently pull grille (plinth strip/base fascia) away from
unit until it stops.
4. Push grille (plinth strip/base fascia) rails towards the
center of the unit to lift rails off lock screws.
5. Pull grille (plinth strip/base fascia) free from unit.
1. Loosen, but do not remove, the lock screws on the
inside of the
screws are located on the inside of each
strip/base fascia)
2. The grille (plinth strip/base fascia) can be extended
horizontally by pulling out a maximum of 1-1/2"
(38 mm). Do not exceed 1-1/2" (38 mm). Secure the
lock screws after adjusting.
3. The grille (plinth strip/base fascia) skirt may be
manually adjusted to the height of your floor. Simply
raise or lower the skirt as needed.
grille (plinth strip/base fascia)
rail.
Grille - Plinth Installation 1
rails. Lock
grille (plinth
Page 15
USER GUIDE
NOTICE
NOTICE
1
3
2
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Door Stop
Your U-Line unit was shipped to you with the optional 90°
pin.
Your unit’s door(s) will open 115° straight from the
factory. If you would like the door stop at 90° follow these
instructions.
If your unit is already undercounter, it will need
to be moved out to access the hinge. With the
90° stop pin in place, you will not be able to
replace the hinge cover.
1. Open door approximately 90°.
3. Once cover is removed, slide hinge pin into hole as
shown. Pin should slide into place, stopping the door at
90°; if the pin does not go into the hole shown, hold
the door less than 90° open and try again.
4. To fully seat the pin, tap it lightly with a hammer.
2. Remove hinge cover by lifting top and bottom of hinge
cover and sliding the cover inwards to remove from
hinge.
5. Carefully slide your unit back in place.
The pin can be removed to return the door swing
back to its original 115° swing by tapping the pin
out from the bottom of the hinge.
CLOSER
The door hinge has a self-closing feature that engages
when the door is open approximately 6" (150 mm) (about
25°).
Door Stop 1
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USER GUIDE
NOTICE
T-25 Torx Screw
T-25 Torx Screw
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Door Adjustments
DOOR ALIGNMENT AND ADJUSTMENT
Align and adjust the door if it is not level or is not sealing
properly. If the door is not sealed, the unit may not cool
properly, or excessive frost or condensation may form in
the interior.
Properly aligned, the door’s gasket should be
firmly in contact with the cabinet all the way
around the door (no gaps). Carefully examine
the door’s gasket to ensure that it is firmly in
contact with the cabinet. Also make sure the
door gasket is not pinched on the hinge side of
the door.
REVERSING THE DOOR
1. Open door.
CAUTION
!
Do not attempt to use the door to raise or pivot
your unit. This would put excessive stress on the
hinge system.
Alignment and Adjustment Procedure
1. Open door and remove gasket near the hinges.
2. Using a T-25 Torx Bit, loosen each pair of Torx head
screws on both the upper and lower hinge plates.
3. Square and align door as necessary.
4. Tighten Torx head screws on hinge.
5. Reinstall gasket into the channel starting at the corner.
2. Remove top hinge cover by lifting top and bottom flaps
and slide inwards. Repeat on bottom hinge.
Door Adjustments 1
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USER GUIDE
2
1
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3. Using T-25 Torx bit loosen screw #1 and remove screw
#2 on top and bottom hinge. Slide and remove the
door from unit. Completely remove screw #1 on top
and bottom.
4. Remove caps from screw heads on opposite side (2 on
top and 2 on bottom). Using #2 Phillips bit remove the
4 underlying screws. Reinstall the screws and caps on
the opposite side.
5. Partially install screw #1 in the outer most holes on top
and bottom. Rotate door 180°, align hinge over screw
#1 and slide/seat into position. Reinstall screw #2 on
top and bottom. Tighten both screws and install hinge
cover.
Align and adjust the door:
Align and adjust the door (see DOOR ALIGNMENT AND
ADJUSTMENT).
Door Adjustments 2
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USER GUIDE
NOTICE
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First Use
All U-Line controls are preset at the factory. Initial startup
requires no adjustments.
U-Line recommends allowing the unit to run
overnight before loading with product.
When plugged in, the unit will begin operating under the
factory default setting. Follow the on screen prompt for
language selection and temperature units.
To turn the unit off, press and hold for 5 seconds and
release. The display will show a countdown to switching the
unit off.
To power your unit on, simply press and the unit will
immediately switch on.
First Use 1
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USER GUIDE
SelectZone Indicator
Down
Can be displayed in Celsius
Power
White Wine
5O°F
Red Wine
55°F
or
or
or
or
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Control Operation
Your unit is equipped with two zones. Each zone can be set to a different mode.
Up
Zone ToggleZone Indicator
U-Select Lighting
CONTROL FUNCTION GUIDE
FUNCTION COMMAND DISPLAY/OPTIONS
OFF Press and hold Display will count down from 5 to off.
ON Press and release Unit will come on immediately.
Adjust mode
Adjust temperature
Press to select zone. Press and
release to scroll through the modes.
Press to select zone. Press to
select mode. Press to set
temperature.
Modes available in table below. Press to
confirm mode or wait 5 seconds.
Press to confirm temperature or wait
5seconds.
Adjust lighting Press to adjust lighting
Light ON/OFF with door Press to have light ON/OFF with door
Customer menu Press and hold for 5 seconds Press to scroll through menu.
Mode Set Point
°F (°C)
Red Wine 55 (12) 55 - 65 (12 - 18)
White Wine 50 (10) 45 - 55 (7 - 12)
Sparkling Wine 45 (7) 38 - 50 (3 - 10)
Beverage/Drinks 38 (3) 34 - 65 (1 - 18)
Temperature Range
°F (°C)
Press to select zone. Press to set
low, medium or high.
Press and release to scroll through timer
settings. Both zones will default to the same timer
setting.
Control Operation 1
Page 20
USER GUIDE
WHITE WINE WHITE WINE
4499 FF 5500 FF
OO OO
Up
Display
Zone Toggle
Select
Down
U-Select Lighting
Power
Can be displayed in Celsius
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U-SELECT® CONTROL
Digital Display
The 3000 Series units are controlled by a feature rich,
advanced OLED display control unit. The control panel
allows adjustment to temperature set point, access to
Energy Saver Mode, internal temperature readings, and
many other features.
Zone Control
Your model has a single control module for both zones.
Each side of the control refers to a specific zone.
Adjusting Temperature Settings
Mode Settings Chart
Setting Default °F (°C) Range °F (°C)
Red Wine 55 (12) 55 - 65 (12 - 18)
White Wine 50 (10) 45 - 55 (7 - 12)
Sparkling Wine 45 (7) 38 - 50 (3 - 10)
Beverage/Drinks 38 (3) 34 - 65 (1 - 18)
Each zone may have its own mode and set point.
Available Mode Settings will vary with model.
1. In order to adjust temperatures, you must first select a
zone to adjust. To select a zone, press . The left
side Mode Setting will flash. Pressing again will
select the right side, and the right side Mode Setting
will flash.
2. Pressing will cycle through the available modes for
your model. Reference the Mode Settings Chart for
each setting’s default set point and range.
Each zone has a series of Mode Settings with a default
value for each setting. Each Mode Setting can be further
customized by fine tuning the temperature set point. See
the chart below for a description of each mode and mode
temperature ranges. Mode selection will vary by model.
3. Once your have selected your desired mode the default
set temperature will display. You may further fine tune
the temperature by pressing or .
Quick Chill
CAUTION
!
A number of zones include a quick chill feature.
Quick chill is designed to quickly pull warm
beverages and foods down to optimum storage
temperature. It is important to only initiate
quick chill modes when the unit has been fully
loaded with warm product. Failure to follow this
notice could result in food or beverages that are
cooled to a point below optimum or frozen.
Control Operation 2
Page 21
USER GUIDE
Up
Zone Indicator Zone Indicator
Zone Toggle
Select
Down
U-Select Lighting
Power
3036 Model Display Shown
U-SELECT LIGHTING
ON WITH DOOR
LIGHTING
HIGH
LEVEL
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The following chart lists modes which include the quick
chill feature and the time which quick chill will run.
Mode Run Time
Red Wine Not Available
White Wine 1 Hour
Sparkling Wine 1 Hour
Beverage/Drinks 4 Hours
To initiate quick chill:
1. Press
to select the desired zone, left or right.
2. Press to select the desired mode setting.
3. Press until the temperature set point reads “Quick”.
The quick chill feature will then begin for the period of
time dictated by the mode type. To cancel quick chill,
simply select a set point other then “quick”.
NOTE: There may be a delay before quick chill is
activated. If the opposite zone is currently in a cooling
cycle while quick chill is selected, the cooling cycle on the
opposite zone will first be completed.
NOTE: Please note that when quick chill is activated, the
zone opposite the active quick chill zone will not return to
a cooling cycle until quick chill is complete. If storing
product in the opposite zone it is important to limit the
number of times the door is opened in the zone not
currently under quick chill.
INTERIOR LIGHTING
Your U-Line 3000 Series unit uses a state-of-the-art LED
lighting system. The dual zone’s lighting can be
independently controlled or set as a group.
1. To begin, press to enter the lighting menu.
2. The unit initially defaults to control the lighting in both
Zones simultaneously. To select a single zone press
. Notice the arrows on top of the display changing
state. Pressing once will select the left side zone,
pressing it again will select the right side zone, and
pressing it a third time will select both zones.
3. Press or to cycle through each available
brightness setting (Low, Medium or High).
4. Press to cycle through each available timer setting.
Selections include “On With Door”, “On 3 Hours”, “On 6
Hours”, or “On 24 Hours”.
5. To exit, press or simply wait for the menu to time
out.
ERROR NOTIFICATION
The 3000 model series continuously monitors a series of
inputs and parameters to ensure proper and efficient
operation of your unit. Should the system detect a fault,
an error notification will be displayed on the user
interface. See below for a list of errors.
Control Operation 3
Page 22
USER GUIDE
Up
Select
Down
WELCOME TO THE
CUSTOMER MENU. USE
UP/DOWN ARROWS TO
SCROLL SETTINGS.
Up
Select
Down
RETURN TO MENU
ACTUAL TEMPS
BIN TEMP = 1.6
COND TEMP = 45.5
Can be displayed in Celsius
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NOTE: Singe zone models will not use (L) left or (R) right
zone indicators in error notification.
ID Description Solution
No Comm Unit lost
communication to
the display.
Disconnect and
reconnect power to
unit. Contact
Customer Care if
persistent.
(L) (R) Zone T
Open
Left or right zone
thermistor circuit
Contact Customer
Care.
open.
Amb Thrm
Open
(L) (R) Zone T
Short
Ambient thermistor
circuit open.
Left or right zone
thermistor circuit
Contact Customer
Care.
Contact Customer
Care.
shorted.
Amb Thrm
Short
(L) (R) Temp Hi
6H+
(L) (R) Temp Hi
12H+
(L) (R) Temp Lo
6H+
(L) (R) Temp Lo
12H+
(L) (R) Door
Open 5M
Ambient thermistor
circuit shorted.
Left or right zone
temperature +10°
over set point for
over 6 hours.
Left or right zone
temperature +10°
over set point for
over 12 hours.
Left or right zone
temperature -10°
under set point for
over 6 hours.
Left or right zone
temperature -10°
under set point for
over 12 hours.
Left or right door
switch open for more
then 5 minutes.
Contact Customer
Care.
Verify door is closed
and sealing. Contact
Customer Care if
persistent.
Verify door is closed
and sealing. Contact
Customer Care if
persistent.
Verify door is closed
and sealing. Contact
Customer Care if
persistent.
Verify door is closed
and sealing. Contact
Customer Care if
persistent.
Verify door is closed
and sealing. Contact
Customer Care if
persistent.
CUSTOMER MENU
The 3000 Series of U-Line undercounter refrigeration
appliances contains a feature rich customer menu. The
Customer Menu allows access to a series of advanced
features including Energy Saver Mode, Sabbath Mode,
actual temperature readings as well a method to restore
factory defaults.
3000 SERIES - CUSTOMER MENU
1. To access the Customer Menu hold for 5 seconds.
2. Press or to scroll through available selections.
3. Press to enter selected sub-menu.
4. To exit Customer Menu, press to scroll to the
bottom of the display and press to select “Exit”.
Actual Temps
The Actual Temps option displays the actual temperature
of each zone and evaporator, as well as ambient
temperature.
1. To view actual temperature, press and select
“Actual Temps” fro m the Customer Menu.
2. Press or to scroll through available information.
3. To return to the Customer Menu, press and select
“Return to Menu”.
Control Operation 4
Page 23
USER GUIDE
Up
Select
Down
Energy Saver Mode
Indicator
WHITE WINE
50° F
Red WINE
55° F
Can be displayed in Celsius
Up
Select
Down
RETURN TO MENU
LANGUAGES
ENGLISH
Up
Select
Down
RETURN TO MENU
SOUND LEVEL
HIGH
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Energy Saver Mode
Energy Saver Mode reduces overall energy consumption
by altering user set point, differential, lighting and tone
settings. When in Energy Saver Mode a small leaf icon will
be displayed on the main screen.
1. To enter Energy Saver Mode, first select Energy Saver
from the Customer Menu.
2. Press to select “Off” in the menu.
3. Press .
Languages
The U-Line 3000 Series of models supports a number of
display languages including English, Spanish, French,
German, Dutch, and Italian.
1. To change display language select Languages from the
Customer Menu.
2. Press to select “English”.
3. Press . “English” will begin to flash.
4. Press or to change the selection from Off to On.
5. Press to confirm your selection.
6. To return to the Customer Menu, press and select
“Return to Menu”.
7. To cancel Energy Saver Mode simply return to the
Customer Menu, select Energy Saver and change “On”
to “Off”.
4. Press or to cycle through the available
languages.
5.
Press to confirm your choice.
Sound Level
Audible alarms and alert tones support four different
Sound Level settings, High, Medium, Low, and Off.
To select a new sound level, enter the Sound Level Menu
from the Customer Menu.
1. Press
to select the current sound level.
Control Operation 5
Page 24
USER GUIDE
Up
Select
Down
RETURN TO MENU
FARENHEIT/CELSIUS
DEGREES = °F
Up
Select
Down
RETURN TO MENU
FACTORY DEFAULT
RESTORE?
Up
Select
Down
RETURN TO MENU
Help
Model 3018WC
1-800-779-2547
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2. Press . The current setting will begin to flash.
3. Press or to select a different level.
4. Press to confirm your choice.
Fahrenheit/Celsius
Temperature and set point information can be displayed in
either Fahrenheit or Celsius.
To change from Fahrenheit to Celsius enter the
Fahrenheit / Celsius Menu from within the Customer
Menu.
To access Factory Default:
1. Press to select “Factory Default”.
2. Press .
To restore settings to their factory default:
3. Press to select “Restore?” and press .
4. “Restore?” will change to “Restoring...” while settings
are restored. When restoration is complete,
“Restoring...” will return to “Restore?”.
To exit Factory Default, press to select “Return to
Menu” and press to confirm.
Help
1. Press to select “Degrees”.
2. Press . The selection will begin to flash.
3. Press or to select between °F (Fahrenheit) or °C
(Celsius).
4. Press to confirm your choice.
Factory Default
Factory Default will restore all settings to their factory
default.
To access the Help Menu, select “Help” from the Customer
Menu. Press or to scroll through available
information. The Help screen displays the following:
•Model.
• U-Line contact information.
•Software version.
• Serial Number.
To exit the Help Menu, press to select “Return to
Menu” and press to confirm.
Control Operation 6
Page 25
USER GUIDE
Up
Select
Down
RETURN TO MENU
SABBATH MODE
OFF?
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L
Sabbath Mode
This unit offers a Sabbath mode for users who require this
functionality during Sabbaths. Sabbath mode disables
system responses to user initiated activities and all
external functions, including lighting, display and audible
alarms. The unit will still maintain internal temperatures
and set points.
To enable Sabbath Mode:
7. Press or to change “Off” to “On”.
8. Press to confirm your selection.
The Display will fade out as the unit enters Sabbath Mode.
Sabbath
Mode remains active until is quickly pressed and
released.
1. Open the unit’s door to activate the display.
2. To access the Customer Menu, hold for 5 seconds.
3. Press or to scroll through available selections.
4. Select Sabbath Mode from the Customer Menu by
pressing .
5. Press to select “Off”.
6. Press . “Off” will begin to flash.
Sabbath Mode 1
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USER GUIDE
NOTICE
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Airflow and Product Loading
The unit requires proper airflow to perform at its
highest efficiency. Do not block the front grille,
or the unit will not perform as expected. Do not
install the unit behind a door. When loading your
unit, leave space between the evaporator and
product loaded. Anything in direct contact with
the evaporator is subject to freezing.
When properly loaded, your U-Line unit will store up to 43
(750 ml) bottles of wine.
Airflow and Product Loading 1
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U-Line Wine Guide
LOOKING BEHIND THE LABEL
To most, wine is a delicious mystery. We purchase it,
uncork it, and savor its taste and beauty. But there is so
much more to true wine appreciation. Many secrets are
simply too good to keep bottled up.
WINE SELECTIONS SUGGESTIONS
Selecting the right wine for the right occasion can
sometimes be a seemingly awkward or difficult task for
the beginning wine enthusiast. We would therefore like to
present you with a few suggestions which may provide a
little more confidence and enjoyment when choosing and
serving your wines.
When selecting wines, keep an open mind and do not be
afraid to be adventurous. Do not view the subject of wine
so seriously it discourages you from learning and
discovering for fear of embarrassment if something is
incorrect. Wine is best viewed as a hobby and enjoyed.
Guide To Common Styles Of Wine
Red Wines
Full-Bodied Dry California
Medium-Bodied Dry California
Light-Bodied Dry French
White Wines
Full-Bodied Dry California
Medium-Bodied Dry California
Light-Bodied Dry French Chablis, Muscadet,
Full-Bodied, Very
Sweet
Medium-Bodied,
Semi-Sweet
Light-Bodied Off Dry Germany Rhine, Mosel, Riesling
French
Italian
French
Italian
French
French
Germany
French
Hungary
California
Germany
Zinfandel, Cabernet
Rhone, Chateauneuf-du-
Pape Barbaresco, Barolo
Pinot Noir Bordeaux,
Burgundy
Beaujolais Chianti,
Bardolino
Chardonnay Montrachet,
Meursault Puligny-
Montrachet
Sauvignon-Blanc
Pouilly-Fuisse, Sancerre,
Vouvray, Graves
Pouilly-Fume
Beerenauslese Sauternes
Tokay
Gewurtztraminer
Liebfraumilch
When assembling your collection, try not to become
obsessed with “Vintages.” Although a chart can be a useful
tool, generalizations about a specific year have led more
than one collector to disappointment. Often an “Off Year”
will provide a better value and more drinking enjoyment.
The primary guideline to the subject of wine is your own
palate. Do not be afraid to make mistakes. Experiment,
discover, but most of all, enjoy yourself and your new U-
Line product.
Matching Food and Wine
Although there are no hard fast rules for matching wine to
food, observe some guidelines. Delicate dishes should be
accompanied by lighter more delicate wines. Full-flavored
foods should be matched with fuller-bodied wines.
As a general rule, one should aim to ascend in flavor and
quality of wines served.
Serve a: Before a:
DRY wine SWEET wine
WHITE wine RED wine
YOUNG wine OLD wine
LIGHT-BODIED wine FULL-BODIED wine
Any step back in quality will be noticed. If a fine wine is
tasted prior to a lesser wine, many of the fine wine’s
subtle qualities may be missed.
U-Line Wine Guide 1
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Common Food and Wine Matches
Foods Wines
Fish, Shell Fish, Crab, Oysters Dry White Wines, Light
Beef, Venison Full-Bodied Red Wines
Pork, Veal, Lamb and Poultry Light-Bodied Red Wines
Fruit Sweet White and Sparkling
Sparkling or Extra Dry
Champagne
Wines
A Toast to Wine Truths
Like the grapes themselves, many wine myths have been
cultivated over the centuries.
Myth 1: Most wines taste better when aged.
Truth: In fact, less than 5% of wines produced today are
meant to be aged. Most wines are crafted to be consumed
within the first one to two years.
Myth 2: Wines should be uncorked and decanted allowing
them to “breathe.”
Truth: To breathe or not breathe? While it is better to
allow a young tannic Red to breathe in a glass or decanter
to soften the tannins, an old Red reaches a stage in its life
where it should be enjoyed soon after opening. Allow an
old Red to breathe for a short time to dissipate any off
odors. Most white wines can be served, ideally, 10-15
minutes after opening.
The Cork: A Mystery on Its Own
Cork Presentation. The ritual of the presentation of the
cork has a rich and fascinating history dating back to the
late 1800’s. A phylloxera (root louse) devastation to the
vineyards severely limited the supply of great wines.
Restaurateurs would remove labels on inferior wines and
replace them with labels from superior wines. This made it
necessary for patrons to protect themselves by checking
the branding on the cork to ensure that what they ordered
was, in fact, what they were served.
When presented with a cork today, feel it to check for its
integrity, read and match the branding on the cork to the
bottle and set it aside. There is little to be learned from
the cork. The proof is in the wine.
“Corked” wines. If you’ve ever had a wine that smelled or
tasted of mold, you’ve experienced a wine that may have
been “corked.” Today, between five and eight percent of
wines are tainted with Trichloroanisole (TCA). This
substance, found naturally in plants and trees, is imparted
to the wine through the cork. Corked wines are a major
concern for winemakers as it destroys millions of cases
per year and puts reputations at stake. Amazing as it may
seem twist-off caps may offer a better alternative and
many great wineries in California, Australia and New
Zealand are pioneering the trend.
Myth 3: When age worthy wines peak, they must be
consumed almost immediately.
Truth: Most great wines reach a plateau period rather
than a peak. Great Bordeaux’s may have as much as a
10-year plateau before fading.
Myth 4: Wine color does not change with aging.
Truth: As red wines age they get lighter in color while
whites get darker.
U-Line Wine Guide 2
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Common Tasting Terms IDEAL WINE STORAGE CONSIDERATIONS
Terminology Description
Acidity A critical element of wine that is responsible
for preserving the wines freshness. Excess
acidity results in an overly tart and sour
wine.
Balance A desired trait where tannin, fruit and acidity
are in total harmony. Wines with good
balance tend to age gracefully.
Body The weight and presence of wine in the
mouth provided by the alcohol and tannin
level. Full-bodied wines tend to have this
strong concentration.
Bouquet The blending of a wine’s aroma within the
bottle over a period of time, caused by
volatile acidity.
Complex A subjective term often used in tasting. A
wine is said to be complex if it offers a
variety of flavors and scents that continue to
evolve as it develops.
Flabby A wine that lacks structure, or is heavy to
the taste, lacks acidity.
Full-Bodied Wine high in alcohol and extract, generally
speaking, fills the mouth, powerful.
Lean Generally describes wines that are slim,
lacking of generosity or thin.
Oaky A desirable flavor imparted to wine if done in
moderation. Most wines are aged in oak
barrels one to three years, thereby receiving
this toasty oak characteristic. However, if a
weak wine is left in contact too long with an
oak barrel it will tend to be overpowered with
an oaky taste.
Tannin Tannins are extracted from the grape skins
and stems and are necessary for a well-
balanced red wine. Tannins are easily
identified in wine tasting as the drying
sensation over the gums. Tannins generally
fade as a wine ages.
Temperature: The most important element about
storage temperature is stability. If wine is kept in a stable
environment between 40°F (7°C) and 65°F (21°C), it will
remain sound. A small 1-2 degree temperature fluctuation
within a stable environment is acceptable. Larger
temperature fluctuations can affect the corks ability to
seal, allowing the wine to “leak” from the bottle.
Humidity: The traditional view on humidity maintains
that wines should be stored on their sides in 50% - 80%
relative humidity to ensure cork moisture and proper fit in
the bottle. Contemporary wisdom suggests that the cork
surface is too small to be impacted by humidity. Further
the cork is sealed with a metal or wax capsule making
humidity penetration impossible. The concept of a humid
storage environment was derived from the necessity of
wineries to maintain moisture in their cellars to keep
wooden barrel staves swollen, preventing wine
evaporation and product loss. In fact, vineyards estimate
as much as a 10% product loss per year due to
evaporation while wine is aging in the wooden barrels.
Humidity, however, was not intended for the modern
home cellar where wine is stored in glass bottles with
sealed corks.
Light: UV rays are not only harmful to people, they are
damaging to wines - especially those in clear bottles.
Since oxygen molecules in wine absorb UV rays, wine
should never be stored in direct light for long periods of
time.
Vibration: Provided that sediment is left undistributed
and particles are not suspended, vibration in a storage
environment is not an issue. Wines can become flat or
tired when voids and vacuums are created inside the wine
bottle. In order to create voids and vacuums within a
liquid, aggressive motion or shaking of the wine bottle
would have to occur.
U-Line Wine Guide 3
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The Right Temperature for Wine
Temperature Wines
Approximately 60°F (15°C) Red
50°F - 55°F (10°C -12°C) White
Approximately 45°F (7°C) Sparkling
Wine Captain® Models - A Touch of Elegance
In 1985 U-Line was the first North American appliance
manufacturer to develop a residential wine storage unit,
the Wine Captain®. Each U-Line Wine Captain® model is
designed to impress and inspire anyone with an interest in
wine by providing cellar conditions in stylish, undercounter
units. U-Line Wine Captain
temperatures, a 50% internal relative humidity and
protection from UV light rays. U-Line has the largest
product offering available, making storing, presenting,
and sharing your wine effortless and elegant.
®
models offer stable storage
U-Line Wine Guide 4
Page 31
USER GUIDE
NOTE: After stocking, allow unit to stabilize product
temperatures for 24 hours.
Use These
Racks For Larger
Diameter Bottles
& Champange
3
6
1
2
4
5
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Recommended Wine Storage
Specially designed horizontal wine racks properly position
the bottles so the wine remains in contact with the cork,
which ensures the cork does not become dry.
U-Line recommends arranging wine bottles as shown in
the illustrations below.
Racks 1 through 5:
Rack 6:
Larger diameter bottles may be stored on the
shaded racks, illustrated below.
Recommended Wine Storage 1
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Cleaning
EXTERIOR CLEANING
Stainless Models
Stainless door panels, handles and frames can discolor
when exposed to chlorine gas, pool chemicals, saltwater
or cleaners with bleach.
Keep your stainless unit looking new by cleaning with a
good quality all-in-one stainless steel cleaner and polish
monthly. For best results use Claire
Polish and Cleaner. Comparable products are acceptable.
Frequent cleaning will remove surface contamination that
could lead to rust. Some installations may require cleaning
weekly.
Do not clean with steel wool pads.
Do not use stainless steel cleaners or polishes on
any glass surfaces.
Clean any glass surfaces with a non-chlorine glass
cleaner.
®
Stainless Steel
Integrated Models
To clean integrated panels, use household cleaner per the
cabinet manufacturer’s recommendations.
INTERIOR CLEANING
Disconnect power to the unit.
Clean the interior and all removed components using a
mild nonabrasive detergent and warm water solution
applied with a soft sponge or non-abrasive cloth.
Rinse the interior using a soft sponge and clean water.
Do not use any solvent-based or abrasive
cleaners. These types of cleaners may transfer taste to
the interior products and damage or discolor the interior.
DEFROSTING
Under normal conditions this unit does not require manual
defrosting. Minor frost on the rear wall or visible through
the evaporator plate vents is normal and will melt during
each off cycle.
Do not use cleaners not specifically intended for
stainless steel on stainless surfaces (this
includes glass, tile and counter cleaners).
If any surface discoloring or rusting appears, clean it
quickly with Bon-Ami
a nonabrasive cloth. Always clean with the grain. Always
finish with Claire® Stainless Steel Polish and Cleaner or
comparable product to prevent further problems.
Using abrasive pads such as ScotchBrite™ will
cause the graining in the stainless steel to
become blurred.
Rust not cleaned up promptly can penetrate the
surface of the stainless steel and complete
removal of the rust may not be possible.
®
or Barkeepers Friend Cleanser® and
If there is excessive build-up of 1/4" (6 mm) or more,
manually defrost the unit.
Ensure the door is closing and sealing properly.
High ambient temperature and excessive humidity can
also produce frost.
CAUTION
!
DO NOT use an ice pick or other sharp
instrument to help speed up defrosting. These
instruments can puncture the inner lining or
damage the cooling unit. DO NOT use any type of
heater to defrost. Using a heater to speed up
defrosting can cause personal injury and
damage to the inner lining.
Cleaning 1
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NOTICE
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The drain pan was not designed to capture the
water created when manually defrosting. To
prevent water from overflowing the drain pan,
and possibly damaging water sensitive flooring,
the unit must be removed from cabinetry.
To defrost:
1. Disconnect power to the unit.
2. Remove all products from the interior.
3. Prop the door in an open position (2 in. [50 mm]
minimum).
4. Allow the frost to melt naturally.
5. After the frost melts completely clean the interior and
all removed components. (See INTERIOR CLEANING).
6. When the interior is dry, reconnect power and turn unit
on.
Cleaning 2
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USER GUIDE
NOTICE
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Cleaning Condenser
INTERVAL - EVERY SIX MONTHS
To maintain operational efficiency, keep the front grille
(plinth strip/base fascia) free of dust and lint, and clean
the condenser when necessary. Depending on
environmental conditions, more or less frequent cleaning
may be necessary.
WARNING
!
Disconnect electric current to the unit before
cleaning the condenser.
DO NOT use any type of cleaner on the
condenser unit. Condenser may be cleaned using
a vacuum, soft brush or compressed air.
1. Remove the grille (plinth strip/base fascia). (See
GRILLE-PLINTH INSTALLATION).
2. Clean the condenser coil using a soft brush or vacuum
cleaner.
3. Install the grille (plinth strip/base fascia).
Cleaning Condenser 1
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USER GUIDE
NOTICE
NOTICE
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Wine Rack Installation
To remove wine racks for cleaning:
1. Remove any bottles stored on the rack.
2. Grasp the end of the rack and gently slide it out until it
stops.
3. The release levers are located on the inside of the rack
rails. Press the left rack release lever down. At the
same time, lift the matching right rack release lever
up. Pull the rack out until it is free of the tracks and
the cabinet.
To insert wine racks in the cabinet:
1. Align the left and right rack channels with the tracks in
the cabinet. Ensure an even track engagement on both
sides by gently pushing the rack into the cabinet until
it stops.
2. Before reloading the rack, ensure proper movement of
the travel stops in the left and right track rails by
pulling the rack out gently until it stops.
To clean wine racks:
1. Saturate a soft cloth with a soapy, warm water
solution.
2. Wring excess water from cloth and wipe racks down.
The wine racks are greased. This white lithium
grease helps provide smooth operation of the
slide mechanism. It is important not to remove
grease.
Do not remove the track rails from the cabinet.
Wine Rack Installation 1
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Extended Non-Use
VACATION/HOLIDAY, PROLONGED SHUTDOWN
The following steps are recommended for periods of
extended non-use:
1. Remove all consumable content from the unit.
2. Disconnect the power cord from its outlet/socket and
leave it disconnected until the unit is returned to
service.
3. If ice is on the evaporator, allow ice to thaw naturally.
4. Clean and dry the interior of the unit. Ensure all water
has been removed from the unit.
5. The door must remain open to prevent formation of
mold and mildew. Open door a minimum of 2"
(50 mm) to provide the necessary ventilation.
WINTERIZATION
If the unit will be exposed to temperatures of 40°F (5°C)
or less, the steps above must be followed.
For questions regarding winterization, please
call U-Line at +1.800.779.2547.
CAUTION
!
Damage caused by freezing temperatures is not
covered by the warranty.
Extended Non-Use 1
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Troubleshooting
BEFORE CALLING FOR SERVICE
If you think your U-Line product is malfunctioning, read
the CONTROL OPERATION section to clearly understand
the function of the control.
If the problem persists, read the NORMAL OPERATING
SOUNDS and TROUBLESHOOTING GUIDE sections below
to help you quickly identify common problems and
possible causes and remedies. Most often, this will resolve
the problem without the need to call for service.
IF SERVICE IS REQUIRED
If you do not understand a troubleshooting remedy, or
your product needs service, contact U-Line Corporation
directly at +1.800.779.2547.
When you call, you will need your product Model and
Serial Numbers. This information appears on the Model
and Serial number plate located on the upper right or rear
wall of the interior of your product.
NORMAL OPERATING SOUNDS
All models incorporate rigid foam insulated cabinets to
provide high thermal efficiency and maximum sound
reduction for its internal working components. Despite this
technology, your model may make sounds that are
unfamiliar.
Normal operating sounds may be more noticeable because
of the unit’s environment. Hard surfaces such as cabinets,
wood, vinyl or tiled floors and paneled walls have a
tendency to reflect normal appliance operating noises.
Listed below are common refrigeration components with a
brief description of the normal operating sounds they
make. NOTE: Your product may not contain all the
components listed.
• Compressor: The compressor makes a hum or pulsing
sound that may be heard when it operates.
• Evaporator: Refrigerant flowing through an evaporator
may sound like boiling liquid.
• Condenser Fan: Air moving through a condenser may
be heard.
• Automatic Defrost Drain Pan: Water may be heard
dripping or running into the drain pan when the unit is
in the defrost cycle.
TROUBLESHOOTING GUIDE
DANGER
!
ELECTROCUTION HAZARD. Never attempt to
repair or perform maintenance on the unit
before disconnecting the main electrical power.
Troubleshooting - What to check when problems occur:
Problem Possible Cause and Remedy
Digital Display
and Light Do Not
Work.
Interior Light
Does Not
Illuminate.
Light Remains
on When Door Is
Closed.
Unit Develops
Frost on Internal
Surfaces.
Unit Develops
Condensation on
External
Surfaces.
Digital Display
Functions, But
Unit Does Not
Cool.
Digital Display
Shows ER or E
Followed by a
Number.
Ensure power is connected to the unit.
If the unit is cooling, it may be in Sabbath
mode.
If the unit is cooling, it may be in Sabbath
mode.
For glass door models, press the light icon
and close the door.
Check light actuator under door.
Frost on the rear wall is normal and will melt
during each off cycle.
If there is excessive build-up of 1/4" or more,
manually defrost the unit.
Ensure the door is closing and sealing
properly.
High ambient temperature and excessive
humidity can also produce frost.
The unit is exposed to excessive humidity.
Moisture will dissipate as humidity levels
decrease.
Ensure the unit is not in “Showroom Mode.”
Momentarily unplug or interrupt power supply
to the unit.
E3 indicates the door may be opened too
long. Ensure the door is closing properly. For
other error codes contact U-Line Customer
Service.
Troubleshooting 1
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Problem Possible Cause and Remedy
Product Is
Freezing.
Product Is Not
Cold Enough.
Because product in contact with the rear wall
may freeze, ensure no product is touching
the rear wall.
Adjust the temperature to a warmer set
point.
Air temperature does not indicate product
temperature. See CHECKING PRODUCT
TEMPERATURE below.
Adjust the temperature to a cooler set point.
Ensure unit is not located in excessive
ambient temperatures or in direct sunlight.
Ensure the door is closing and sealing
properly.
Ensure the interior light has not remained on
too long.
Ensure nothing is blocking the front grille,
found at the bottom of the unit.
Ensure the condenser coil is clean and free of
any dirt or lint build-up.
CHECKING PRODUCT TEMPERATURE
6. After 24 hours, check the temperature of the water. If
required, adjust the temperature control in a small
increment (see CONTROL OPERATION).
Causes which affect the internal temperatures of
the cabinet include:
• Temperature setting.
• Ambient temperature where installed.
• Installation in direct sunlight or near a heat source.
To check the actual product temperature in the
unit:
1. Partially fill a plastic (nonbreakable) bottle with water.
2. Insert an accurate thermometer.
3. Tighten the bottle cap securely.
4. Place the bottle in the desired area for 24 hours.
5. Avoid opening the unit during the testing period.
Troubleshooting 2
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
U-Line Corporation | Limited Warranty
1. U-Line Corporation (“U-Line”) warrants each U-Line
product to be free from defects in materials and
workmanship for a period of one year (two years on
Modular 3000 Series) from the date of installation. U-
Line further warrants the sealed system (consisting of
the compressor, condenser, evaporator, hot gas
bypass valve, dryer, and connecting tube) in each U-
Line product to be free from defects in materials and
workmanship for a period of five years from the date of
installation.
2. During the initial one year warranty period (two years
on Modular 3000 Series) for all U-Line products U-Line
shall: (1) repair any product or replace any part of a
product; and (2) for all Marine, RV and Domestic U-
Line products sold and serviced in the United States
(including Alaska and Hawaii) and Canada, U-Line shall
be responsible for the labor costs performed by a U-
Line authorized service company, incurred in
connection with the replacement of any defective part.
During years two through five of the warranty period
for the sealed system, U-Line shall: (1) at U-Line’s
option repair or replace any part of the sealed system;
and (2) for all Marine, RV and Domestic U-Line
products sold and serviced in the United States
(including Alaska and Hawaii) and Canada, U-Line shall
be responsible for the labor costs incurred in
connection with the replacement of any defective part
of the sealed system. All other charges, including
transportation charges for replacements under this
warranty and labor costs not specifically covered by
this warranty, shall be the responsibility of the
purchaser. This warranty extends only to the original
purchaser of the U-Line product. The Product
Registration Card included with the product should be
promptly completed by you and mailed back to U-Line
or you can register on-line at www.u-line.com
.
4. The following conditions are excluded from this limited
warranty: use of cleaners other than the recommended
stainless steel cleaners and U-Line Clear Ice Maker
cleaner; installation charges; damages caused by
disasters or acts of God, such as fire, floods, wind and
lightning; damages incurred or resulting from shipping,
improper installation, unauthorized modification, or
misuse/abuse of the product; customer education
calls; food loss and spoilage; door and water level
adjustments (except during the first 30 days from the
date of installation); defrosting the product; adjusting
the controls; door reversal; and cleaning the
condenser.
5. U-Line products are designed to operate in ambient
temperatures between 50°F and 100°F unless
otherwise noted in the product manual. Exposure to
temperatures outside this range may cause
degradation of performance and issues such as lower
ice production or spoiled contents are not covered
under the terms of this warranty as a result of that
exposure. U-Line product may not be subjected to
temperatures below 40°F without following the
winterization and vacation shutdown procedures in
your product manual.
6. U-Line’s Outdoor Limited Warranty, set forth in this
Paragraph 6, shall apply to U-Line models deemed
suitable for outdoor use by Underwriters Laboratory
(“UL”) as noted in the U-Line Product Catalog, U-Line’s
website and/or on the serial tag located inside the
product. Outdoor product may come into contact with
rain by virtue of outdoor use. Exposure to other
sources of water shall also cause this warranty to be
void, including flooding of the area in proximity of the
unit greater than 1/8" deep in water, hurricanes,
splashing of pool water, or directing a spray from a
hose or similar device into and around the unit.
3. The warranty listed above does not apply to floor
display models. The warranty for these models shall be
one year from the date of installation. This one-year
warranty does not apply to cosmetic damages; proof of
purchase may be required.
7. If a product defect is discovered during the applicable
warranty period, you must promptly notify U-Line at 1-
800-779-2547 or the dealer from whom you purchased
the product. In no event shall such notification be
received later than 30 days after the expiration of the
applicable warranty period. U-Line may require that
Warranty 1
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
defective parts be returned, at your expense, to U-
Line’s factory in Milwaukee, Wisconsin, for inspection.
Any action by you for breach of warranty must be
commenced within one year after the applicable
warranty period.
8. THIS LIMITED WARRANTY IS IN LIEU OF ANY AND ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR IMPLIED WARRANTY OF
FITNESS FOR A PARTICULAR PURPOSE, ALL OF WHICH
ARE DISCLAIMED. U-Line’s sole liability and your
exclusive remedy under this warranty are set forth in
the paragraphs above. U-Line shall have no liability
whatsoever for any incidental, consequential or special
damages arising from the sale, use or installation of
the product or from any other cause whatsoever
whether based on warranty (express or implied) or
otherwise based on contract, tort or any other theory
of liability.
9. Some states do not allow limitations on how long an
implied warranty lasts or the exclusion or limitation of
incidental or consequential damages, so the above
limitations may not apply to you. This warranty gives
you specific legal rights, and you may also have other
rights which vary from state to state.
10.Copyright © 2014 U-Line Corporation. All Rights
Reserved. | Publication Number 30379 | 03/2016 Rev. I
Warranty 2
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