Three generations of pride and quality manufacturing and design
improvements are built into all U-Line products. The result: U-Line
leads the market with innovative technology and superior
craftsmanship.
This manual contains specific instructions for servicing the U-Line
Products which include these models:
This service manual has been written to cover products
manufactured with HFC-134A. HFC-134A compressors receive a
synthetic based ester oil charge. The hygroscopic (water
attraction) property of ester oil is many times greater than the
mineral oils previously used with CFC-12. High system moisture
causes the formation of acids and alcohol which can damage the
compressor. Systems should not be left open for more than fifteen
(15) minutes at any time as humidity from the air will enter the
system. To ensure system dehydration, the system should be pulled
down to 100 microns and vacuum pump oil (mineral oil) must not
be allowed to enter the system.
Cleanliness of the system is extremely important. The presence of
residues (chlorinated or greasy residues, mineral oil, or impurities)
can lead to capillary tube restrictions, oil return problems and
compressor damage. Do not use flux on brazed joints.
Check for the latest service related information at ULineService.com. The Technical Knowledge base is
continuously updated and can be accessed anytime. Each
U-Line product has a unique method of installation, but it
is consistent with U-Line’s methods and requirement.
Follow the installation guidelines for the U-Line product
you are installing.
Potential Problems With HFC-134A.......................................................................................................................1-1
General Precautions .........................................................................................................................................1-4
Serial Number Format ................................................................................................................................................1-7
Proof of Purchase.........................................................................................................................................................1-7
Parts Listing....................................................................................................................................................................1-8
Refrigeration System Diagnosis Guide....................................................................................................................2-3
Échelon Service Menu ....................................................................................................................................3-32
Échelon Service Quick Reference Card .....................................................................................................3-36
Échelon Electronic Control Quick Reference Guide .............................................................................3-37
Origins Electronic Control ............................................................................................................................3-38
Origins Service Menu .....................................................................................................................................3-39
Origins Electronic Control Quick Reference Guide ..............................................................................3-40
Refrigeration System Diagnosis Guide .......................................................................................................3-41
Defrost Information - All models ..........................................................................................................................3-41
Adjustments and Repair............................................................................................................................................3-47
Parts Replacement ..........................................................................................................................................3-54
Plumbing - CLR2160 and CLRCO2175 ...............................................................................................................3-57
SECTION 4 - PARTS
Parts Listing .................................................................................................................
PLEASE READ all instructions completely before
attempting to service the unit.
• Proper installation procedures must be followed if this
unit is being initially installed, or is moved to a new
location after being in service. An INSTALLATION
GUIDE for your unit, providing complete installation
information is available from U-Line Corporation directly,
and must be consulted before any installation is begun. ULine contact information appears on the rear cover of this
guide.
• This unit requires connection to a grounded (threeprong), polarized receptacle that has been placed by a
qualified electrician in accordance with applicable
electrical codes.
Safety Alert Definitions
Safety items throughout this guide are labeled with a Danger,
Warning or Caution based on the risk type:
Danger means that failure to follow this safety statement will
result in severe personal injury or death.
Warning means that failure to follow this safety
statement could result in serious personal injury or death.
Caution means that failure to follow this safety statement
may result in minor or moderate personal injury, property
or equipment damage.
General Precautions
Use this appliance for its intended purpose only and follow these
general precautions along with those listed throughout this guide:
• Altering, cutting of power cord, removal of power cord,
removal of power plug, or direct wiring can cause
serious injury, fire and/or loss of property and/or life
and will void the warranty.
• Never use an extension cord to connect power to the
unit.
• Always keep your working area dry.
Failure to use the Anti-Tip Kit when it is included with the
product can cause serious personal injury. The Anti-Tip
Kit must be installed before the unit is used.
• Use care when moving and handling the unit. Use gloves
to prevent personal injury from sharp edges.
• If your model requires defrosting, DO NOT use any type
of heater to defrost. Using a heater to speed up defrosting
can cause personal injury and damage to the inner lining.
• Do not lift unit by door handle.
• Never install or operate the unit behind closed doors. Be
sure front grille is free of obstruction. Obstructing free air
flow can cause the unit to malfunction and may void the
warranty.
• Failure to clean the condenser every three months can
cause the unit to malfunction. This could void the
warranty.
• Allow unit temperature to stabilize for 24 hours before
use.
• If your model requires defrosting, never use an ice pick or
other sharp instrument to help speed up defrosting. These
instruments can puncture the inner lining or damage
cooling unit.
• Use only genuine U-Line replacement parts. Imitation
parts can damage the unit, affect its operation or
performance and may void the warranty.
RISK OF CHILD ENTRAPMENT. Before you throw away your
old refrigerator or freezer, take off the doors and leave shelves
in place so that children may not easily climb inside.
SHOCK HAZARD - Electrical Grounding Required.
• Never attempt to repair or perform maintenance on
the unit until the electricity has been disconnected.
• Never remove the round grounding prong from the
plug and never use a two-prong grounding adapter.
1-4
Section 1 - General Information
U-LINE CORPORATION LIMITED WARRANTY
U-Line Corporation warrants each U-Line product to be free from defects in materials and workmanship for a period of one year from the date
of purchase; and warrants the sealed system (consisting of the compressor, the condenser, the evaporator, the hot gas bypass valve, the dryer
and the connecting tubing) in each U-Line product to be free from defects in materials and workmanship for a period of five years from the date
of purchase. During the initial one-year warranty period for all U-Line products U-Line shall: (1) at U-Lines option, repair any product or replace
any part of a product that breaches this warranty; and (2) for all Marine, RV and Domestic U-Line products sold and serviced in the United
States (including Alaska and Hawaii) and Canada, U-Line shall cover the labor costs incurred in connection with the replacement of any defective
part. During years two through five of the warranty period for the sealed system, U-Line shall: (1) repair or replace any part of the sealed
system that breaches this warranty; and (2) for all Marine, RV and Domestic U-Line products sold and serviced in the United States (including
Alaska and Hawaii) and Canada, U-Line shall cover the labor costs incurred in connection with the replacement of any defective part of the
sealed system. All other charges, including transportation charges for replacements under this warranty and labor costs not specifically covered
by this warranty, shall be borne by you. This warranty is extended only to the original purchaser of the U-Line product. The Registration Card
included with the product should be promptly completed by you and mailed back to U-Line or you can register on-line at www.ULineService.com.
The following are excluded from this limited warranty: installation charges; damages caused by disasters or acts of God, such as fire, floods, wind
and lightening; damages incurred or resulting from shipping, improper installation, unauthorized modification, or misuse/abuse of the product;
customer education calls; food loss/spoilage; door and water level adjustments (except during the first 90 days from the date of purchase);
defrosting the product; adjusting the controls; door reversal; or cleaning the condenser.
If a product defect is discovered during the applicable warranty period, you must promptly notify either the dealer from whom you purchased
the product or U-Line at P.O. Box 245040, Milwaukee, Wisconsin 53224 or at 414-354-0300. In no event shall such notification be received later
than 30 days after the expiration of the applicable warranty period. U-Line may require that defective parts be returned, at your expense, to ULines factory in Milwaukee, Wisconsin, for inspection. Any action by you for breach of warranty must be commenced within one year after the
expiration of the applicable warranty period.
This limited warranty is in lieu of any other warranty, express or implied, including, but not limited to any implied warranty of
merchantability or fitness for a particular purpose; provided however, that to the extent required by law, implied warranties
are included but do not extend beyond the duration of the express warranty first set forth above. U-Lines sole liability and
your exclusive remedy under this warranty is set forth in the initial paragraph above. U-Line shall have no liability whatsoever
for any incidental, consequential or special damages arising from the sale, use or installation of the product or from any other
cause whatsoever, whether based on warranty (express or implied) or otherwise based on contract, tort or any other theory
of liability.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential
damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
1-5
Section 1 - General Information
PRODUCT LIABILITY POLICY
Field service technicians are authorized to make an initial assessment. If in the servicer’s judgment
the damage is the result of a product defect, the product would be removed and returned to U-Line in an
unaltered condition. The dealer would then be authorized to permanently replace the end-user’s product at
no cost to the end-user. Please call U-Line immediately at 800-779-2547 to initiate the RA and product exchange process.
If in the servicer’s judgment the damage is the result of installation issues (water
connection/drain, etc.), the consumer would be so notified and the correction would be made by the servicer
or installer without requiring removal of the product. Any claim for damages should be directed to the
original installer.
Any U-Line unit involved in an alleged property damage claim must remain unaltered and unrepaired,
for evaluation. No service or repairs should be performed on any unit suspected to be involved
in a property damage situation. If a unit has been altered or repaired in the field prior to ULine’s evaluation, any claim for damage may be declined.
If the unit in question is a U-Line CLR or CLRCO with a drain pump, both the unit and the drain pump
(regardless of the manufacturer) must be returned to U-Line Corporation.
To complete the damage claim process for the customer, please obtain the following and forward to U-Line
at onlineservice@U-Line.com, fax to 414-354-5696 or mail to the address below.
Pictures of the unit, installation and any alleged property damage.
Inquire when the problem first appeared, any prior problems with the product and provide a brief
description of the alleged damages.
To expedite the claim process, U-Line will need two damage repair estimates.
Reference the RA number and customer name when providing this information.
If a unit is returned to U-Line, this evaluation will take approximately ten business days. No field service company is authorized to perform this evaluation. When a Return Authorization Number is issued,
and the unit has been boxed in a U-Line carton, U-Line should be contacted and then will make arrangements
for shipping, or designate a truck line to have the unit shipped freight collect.
If U-Line’s evaluation finds the unit, (or U-Line P60 pump) to be defective, causing the property damage, the
damage claim will be reviewed by the U-Line Customer Assurance Department.
If U-Line’s evaluation finds the unit not to be defective, does not repeat a failure or does not leak any water
from the U-Line unit or U-Line P60 pump, all claims for damage will be declined.
When a product evaluation is needed, it is the customer’s responsibility to assure that the unit is returned
for evaluation. If the customer fails to do so, or has the unit repaired in the field prior to U-Line’s evaluation,
any claim for damage will be declined.
8900 N. 55th St. • P.O. Box 245040
Milwaukee, WI 53224-9540
414/354-0300 • Fax: 414/354-7905
Website: www.u-line.com
1-6
Leaders In Quality Undercounter Refrigeration
Section 1 - General Information
IMPORTANT
IMPORTANT
0914997-11-XXXX
Year
Month
Factory Internal
Control Number
Shop
Order
SERIAL NUMBER FORMAT
Starting October 2009 U-Line Corporation went to a
13 digit serial number. Anything before that date will
have 12 digits.
The serial number is divided into four segments. A typical serial
number is 0914997-11-0005.
Number
The first two digits of the first segment, 09, represents the year the
unit was made.
The next four/five digits of the first segment, 14997, represent the
shop order number. Order number 14997 is assigned for the Model
CLRCO2175B-40 units.
The next two digit segment, 12, represents the month the unit was
made.
The last four digit segment, XXXX, is a factory internal control
number used at U-Line Corporation.
WARRANTY CLAIMS PROCEDURE
WHEN SUBMITTING CLAIMS FOR WARRANTY
PAYMENT, PLEASE FOLLOW THESE
GUIDELINES.
You can use any form you would normally use to bill your customer
(your own computer generated form, Narda, USA, etc.). Claims can
also be filed on-line at
www.u-lineservice.com.
The model and serial number MUST be on the claims. Claims will
not be paid without a model and serial number.
If you used a part in your repair, you MUST put the part number, the
invoice number and where the part came from. Claims will be
returned without this information.
If you work on more than one unit per service call please submit a
separate claim for each unit.
We track all defects through warranty claims, so please be specific on
what the repair was. If it is a system leak, please specify where the
leak was.
Please be sure the claim is legible. If the claim form cannot be read, it
will be returned, unpaid.
Remember: Door and water level adjustments are 90 day
warranties only.
If you are changing out a unit please supply the model and
serial number of both units (the unit being replaced and the
new unit) and the R.A. number.
Occasionally the customer does not return their warranty cards. In
this case we use the date the unit was shipped to our distributor for
a beginning warranty date. This may cause the claim to be rejected
for a proof of purchase. If you want to check on a purchase date, you
may contact the U-Line Corporation Customer Assurance
Department at 1-800-779-2547. This will allow you to get a proof of
purchase, if needed, before you submit the claim.
At U-Line, parts and labor claims are paid separately. Included in
labor are freon and recovery charges, all other parts are handled by
the parts department. We require that some parts be returned to us,
so we may return them to our vendor. It will be noted on your
packing list if we require you to return the part. If a part is to be
returned please include a copy of the packing list and a copy of your
claim. If the part was purchased at one of our part distributors, you
must handle the part warranty with that company. For labor payment
please send a readable copy of your claim to U-Line Corporation,
P.O. Box 245040, Milwaukee WI, 53224-9540, or fax it to 414-354-
5696. Claims can also be filed on-line at www.u-lineservice.com.
PROOF OF PURCHASE
Proof of Purchase and/or Proof of Install is an important part of the
warranty claim process. Sometimes it is difficult to obtain a proper
Proof of Purchase/Proof of Install for a number of different reasons:
• The customer does not have a copy (only the original).
• The customer has only their copy of the final Walk Through or
sign-off of new construction.
• Other valid reasons that prevent your technician from leaving the
job site with a suitable Proof of Purchase/ Proof of Install.
We understand the problem and have modified our Proof of Purchase
policy to help you in these situations.
Effective immediately, if a copy of the Proof of Purchase/Proof of
Install is not available at the site, the technician should record the
following information on the Labor Invoice:
• The name of the selling Dealer
• The date of purchase/installation
• The Order or Invoice number (if available)
• The type of document they saw, i.e. Store Receipt, Closing Papers,
Sign-Off of Building Permit, Final Walk Through, etc.
If we have this information on the Labor Invoice, and we have the
other information that is needed (correct Serial Number, type of
repair, time spent on repairs, parts used in the repair,
invoice number for the part, etc.), we will be able to process the
invoice for you in a timely manner.
1-7
Section 1 - General Information
PARTS LISTING
How to Order Replacement Parts
1. Refer to Service Parts and locate the illustration(s) for the model
you are servicing.
2. Locate the desired part to be serviced and note the item number
assigned to it.
3. Locate the item number within the parts list. Note the full
description and the corresponding part number. If this is for a
warranty unit, indicate and record the model and serial numbers.
4. When ordering parts, it will be necessary to supply Model
Number, Serial Number, Part Number, Part Description and in
some cases Color or Voltage.
All warranty parts will be shipped at no charge as long as warranty
status has been confirmed. If we require that a part be returned to Uline, you will be informaed at the time the order is placed. It will be
noted on your packing list if we require you to return a part or if you
may field scrap it. If U-Line requires a defective part to be returned, a
prepaid shipping label will be included with your new replacement
part. When returning parts enclose a copy of your packing list and a
copy of your labor claim, showing the model and serial number, and
tag or label the part with the nature of the defect.
Our warranty records may not match the customer's information. In
this case, a proof of purchase will be required. If you do not have the
proof of purchase at the time the order is placed, the part will be
sent net 15 days, charged to a Visa or MasterCard or COD if you
don't have an open account with U-Line Corporation. When the
proof of purchase is provided, we will credit your account (a check
will be sent if the part was sent COD).
5. Parts may be ordered on-line, by FAX or phone:
www.U-LineService.com
onlineparts@u-line.com
FAX Number (414) 354-7905
Phone Number (414) 354-0300 or (800) 779-2547;
REPLACEMENT PARTS: Use only genuine U-Line replacement
parts. The use of non-U-Line parts can reduce ice rate, cause water
to overflow from ice maker mold, damage the unit, and can void the
warranty.
1-8
CUSTOMER CALL GUIDE
Section 2 - Troubleshooting
The following guide has been developed to help answer
frequently asked questions. It can be used by persons
ConcernResponse
The unit is not cold enough. • Are you familiar with the factory temperature specifications for
• Is the door or drawers sealing properly? If the door or drawer is
• Has the door or drawers been left open?
• Is the condenser clean? U-Line’s warranty does not cover cleaning
• Is the unit behind closed doors or the vent restricted? The front
• Is the unit in an application of heavy usage? Heavy usage or high
• Did you try adjusting the temperature to a colder level? Adjust to
Temperature is too cold. Check actual temperature versus set-point.
The unit is frosting up.• Are you familiar with the defrost technology of your unit?
• Is the door or drawers sealing properly? If the door or drawer
• Has the door or drawers been left open?
• Is the unit in an application of heavy usage? Heavy usage or high
The ice cubes are sticking together.• Is the door or drawers sealing properly? This could cause the ice
• Have you tried to shake the ice bucket? If the ice sits without
• Does the unit need to be defrosted?
Water is leaking out of the unit.Have you checked the water connection to the unit? U-Line’s
warranty does not cover installation adjustments.
No ice or not enough ice.• Are you aware of the factory specifications for ice production?
• Is the ice maker bin arm down? When the arm is up, the ice
• Is the door or drawers sealing properly? U-Line’s warranty is 90
• Has the ice maker been turned off at the display?
scheduling service calls. Things to consider before
scheduling a service call:
your unit? Many factors can cause these temperatures to vary;
ambient temperature, application, amount of use (number of times
and length of time the door or drawers or opened and closed),
etc.
not sealed properly, it allows heat into the unit. U-Line’s warranty
is 90 days for door or drawer adjustments.
the condenser.
grille must be free of obstruction.
ambient temperatures will cause a unit to frost up.
a colder level. Be sure to allow 24 hours between temperature
control adjustments.
is not sealing properly, it allows heat/humidity into the unit.
U-Line’s warranty is 90 days for door or drawer adjustments.
ambient temperatures will cause a unit to frost up.
cubes to stick together.
being used, it will tend to stick together. Shaking the bucket will
usually break the ice cubes apart. If the ice has been sitting for a
long time, you should consider discarding it and make a fresh
batch.
maker will not make ice.
days for door adjustments.
2-1
Section 2 - Troubleshooting
CLR2160 Model Only:
ConcernResponse
The cubes are wet. • The storage bin that holds the ice is not refrigerated. The
cubes in the bin are slowly melting down. The bin will
maintain a temperature of 32°F to 34°F.
The floor is very warm in front of my unit. • The unit is designed for a built-in application, so warm air
will vent through the front grille, below the door. There
is a safety feature built into the control board that will
shut down the unit if warm air can’t vent or is restricted.
No ice, but water pours into the trough and
down into the drain.
When the unit is turned on, all I get is water
fill.
The ice does not come out in a perfect cube
shape.
The cubes do not fall into the bin as
individual cubes.
Not enough ice is stored in the bin.• Make sure unit is level.
• The standpipe needs to be inserted into the drain hole of
the water trough to maintain the proper level of water
inside the trough.
• Once the unit is turned on, there will be a three-minute
water fill. This ensures a fresh batch of water has filled
the trough. If water flows more than three minutes, a
service call will be required.
• When the ice is made, a small hole or “dimple” will
appear on the front or top of the cube. Increasing or
decreasing the time of the freeze cycle will adjust the size
of the dimple.
• This is normal. You can use the scoop to break the cubes
apart.
Drawer Models Only:
ConcernResponse
There is excessive condensation on the mullion.• The mullion has a heater behind it that should keep the mullion free of
frost and sweat. In extremely humid conditions, some sweat may appear
on the mullion or lower drawer handle/gasket. The heater will not
operate in ambient temperatures over 90°F.
• Drawer units should not be used outdoors or in an area that is not airconditioned.
Drawer will not close properly.• The drawer slides have a self-closing feature which engages when the
drawer is about 1” (25.4mm) from being closed. There may be some
resistance. If the resistance is hard to overcome, try closing the drawers
with more force a couple of times and then try slowly closing the drawers
again.
2175DWRR Model Only:
ConcernResponse
There is a water leak inside the unit.• Make sure the drain is not blocked. Remove any blockage.
2-2
REFRIGERATION SYSTEM DIAGNOSIS GUIDE
Section 2 - Troubleshooting
System
Condition
NormalNormalSlightly below
OverchargeHigher than
UnderchargeLower than
Partial
Restriction
Complete
Restriction
No Gas0 PSIG to 25”Room
Suction
Pressure
normal
normal
Somewhat
lower than
normal
vacuum
In deep
vacuum
Suction
Line
room
temperature
Very cold may
frost heavily
Warm-near
room
temperature
Warm - near
room
temperature
Room
temperature
(cool)
temperature
(cool)
Compressor
Discharge
Very hotVery hotWarmColdNormal
Slightly warm
to hot
HotWarmWarmExtremely
Very hotTop passes
Room
temperature
(cool)
Cool to hotRoom
CondenserCapillary
EvaporatorWattage
Tub e
Hot to warmCoolColdHigher than
Lower than
cold near
inlet - Outlet
below room
temperature
warm - Lower
passes cool
(near room
temperature)
due to liquid
Room
temperature
(cool)
temperature
(cool)
Room
temperature
(cool) or
colder
Room
temperature
(cool)
Room
temperature
(cool)
Extremely
cold near
inlet - Outlet
below room
temperature
backing up
No
refrigeration
No
refrigeration
Lower than
Lower than
Lower than
normal
normal
normal
normal
normal
THERMISTOR TYPES
Type 1 (Black)
Resistance at 77°F = 10,000 Ohms ± 5%.
Operating range is 185,000 to 650 Ohms. Resistance goes
down as temperature increases. Type 1 does not need to be
calibrated and can be changed without changing other wires
or board.
Type 2 (White)
Resistance at 77°F = 5,000 Ohms ± 5%.
Operating range is 180,000 to 550 Ohms. Resistance goes
down as temperature increases. Type 2 does not need to be
calibrated and can be changed without changing other wires
or board.
2-3
Section 2 - Troubleshooting
TROUBLESHOOTING
DANGER
Never attempt to repair or perform maintenance on the unit until the main electrical power has been
disconnected from the unit.
CauseRemedy
Will not eject ice (water frozen).
1. Control setting too cold.
2. Control inoperable.
3. Bin switch inoperable.
4. Limit switch defective (open).
5. Ice maker assembly motor stalled.
6. Broken wire in ice maker circuit.
7. Water soaked cabinet insulation.
8. Dirty condenser.
Will not fill with water.
1. Water supply valve closed.
2. Water switch inoperable (open).
3. Solenoid valve inoperable.
4. Fill tube outlet frozen.
5. Broken wire in water fill circuit.
Will not stop making ice.
1. Bin switch inoperable (closed).
2. Bin arm binding.
Water will not stop filling.
1. Adjust control warmer.
2. Replace control.
3. Replace bin switch.
4. Replace limit switch.
5. Replace motor.
6. Repair or replace wiring.
7. Replace foamed cabinet assembly.
8. Clean condenser.
1. Open water supply valve.
2. Replace water switch.
3. Replace solenoid valve.
4. Defrost fill tube.
5. Repair or replace wiring.
1. Replace bin switch.
2. Lubricate bin arm pivot points or loosen bin arm lever screw.
1. Water switch inoperable (closed).
2. Solenoid valve inoperable.
3. Stalled ice maker motor.
4. Temperature control inoperable. Ice maker is in
continuous harvest cycle.
Ejector blades will not stop turning.
1. Control inoperable.
2. Hold switch inoperable.
3. Broken wiring.
4. Short in mold heater.
2-4
1. Replace water switch.
2. Replace solenoid valve.
3. Replace motor.
4. Replace temperature control.
1. Replace control. Replace hold switch.
2. Repair or replace wiring.
3. Replace heater.
4. Replace mold heater.
Low ice production.
Section 2 - Troubleshooting
CauseRemedy
1. Control set too cold.
2. Fan motor stalled.
3. Ice cubes too large.
4. Dirty condenser.
5. Bypass valve stuck open (Frost Free units only).
Not freezing (compressor and fan motors
operating).
1. Little or no frost pattern on evaporator.
2. Bypass valve stuck open (Frost Free units only).
Not freezing (compressor not operating - fans
operating).
1. Relay inoperable.
2. Overload inoperable (open).
3. Compressor inoperable.
Not freezing (compressor and fans not operating).
1. Power cord not plugged in.
2. Unit turned off.
3. Control panel inoperable.
4. Hold switch inoperable (open).
5. Control inoperable.
6. Broken wire in freeze circuit.
7. Ejector blades not in freeze position (12:00)
Compressor overheating.
1. Adjust control warmer.
2. Replace fan motor.
3. Lower water fill adjustment.
4. Clean condenser.
5. Replace bypass valve (Frost Free units only).
1. Check for sealed system leak or restriction.
2. Replace bypass valve (Frost Free units only).
1. Replace relay.
2. Replace overload.
3. Replace compressor.
1. Plug in power cord.
2. Press On/Off button to turn unit on.
3. Replace control panel.
4. Replace hold switch.
5. Replace control.
6. Repair or replace wiring.
7. Manually advance ejector blades to the 12:00 position (test ice
maker and limit switch).
1. Condenser air flow restricted.
2. Condenser fan blade obstructed.
3. Condenser fan motor stalled.
4. Compressor inoperable.
Compressor will not stop operating.
1. Temperature set too cold.
2. Control inoperable.
3. Control sensing bulb not sensing mold
temperature.
4. Evaporator fan stalled.
1. Remove restriction (clean condenser and grille).
2. Remove blade restriction.
3. Replace fan motor.
4. Replace compressor.
1. Adjust temperature warmer.
2. Replace control.
3. Fully insert bulb into ice maker tube. Rout bulb away from
compressor discharge tube.
4. Remove obstruction or replace motor.
2-5
Section 2 - Troubleshooting
CauseRemedy
Water leak (under unit).
1. Water supply line leaking at solenoid valve inlet.
4. Ice in drain trough (Frost Free units only) (see below).
1. Adjust door hinges or replace door gasket.
2. Adjust door hinges.
3. Replace foamed cabinet assembly.
4. Repair or adjust light bracket.
1. Copper refrigeration tube touching cabinet.
2. Fan blade touching shroud.
3. Fan blade obstruction (wiring, foam insulation,
packaging material).
Ice buildup in drain trough or drainage problem.
1. Obstructed drain cup or tube.
2. Drain trough heater failed (Frost Free units
only).
3. Kinked drain tube.
4. Drain trough spout and drain cup not aligned.
Unit will not defrost (Frost Free units only).
1. Bypass coil inoperable.
2. Defrost timer inoperable.
3. Bypass valve inoperable.
Fresh food temperature too cold.
1. Temperature control set too cold.
2. Bin/Freezer door not closing.
3. Ice bucket not fully inserted.
1. Carefully adjust tubing.
2. Adjust fan mounting or shroud.
3. Remove obstruction.
1. Clear obstruction.
2. Replace drain trough heater (Frost Free units only).
3. Reroute drain tube.
4. Align drain trough and drain cup.
1. Replace bypass valve.
2. Replace defrost timer.
3. Replace bypass valve.
1. Adjust control to warmer setting (counterclockwise).
2. Adjust or replace door.
3. Check for ice behind bucket and push ice bucket in place.
2-6
Section 3 - Service and Repair
OPERATION
CLR2160
GENERAL
Upon initial startup, this unit will enter mode number 5
which is a three-minute water fill regardless of the
thermistor temperatures. This only occurs when the initial
startup is caused by a power-up of the main board.
Following the three-minute water fill, the unit moves into mode 1
which is the freezing mode. In this mode the water is pumped from
the sump trough over the ice maker grid by the circulation pump.
This mode typically lasts 10-20 minutes and is regulated by the
temperature of the thermistor mounted near the dryer
(thermistor 4).
At the conclusion of the freeze cycle the unit will enter mode 2
which is the ice harvest. This harvest can last up to three minutes.
During this mode the water trough also refills.
Before the next cycle begins, the custom electronic board
determines whether the bin is full. A temperature below 34°F, or a
temperature below 35°F for at least one hour will stop the unit
from producing ice. The ice-making will always stop at the
conclusion of a harvest cycle. It will never stop in the middle of a
cycle.
The custom electronic board continuously monitors the optional
P60 pump to ensure the drain line is not becoming restricted. In
the event of a drain line obstruction, the display interface will show
“P1.” If the drain remains restricted the unit will stop ice
production until the drain clears. In the event of a partially
restricted drain, reduced ice rate will be noticed as the unit
continuously turns on and off to eliminate any chances of overfilling
the unit with water. If no pump is used the pink jumper needs to be
connected to the power cord in its place.
A cleaning mode is available through the user interface by using the
key sequence described in the Controls Section. The cleaning
mode lasts about 45 minutes, at which point the unit will sit idle
for another 15 minutes. During this time the display will show
“CL.” At the conclusion of the cycle the unit will automatically turn
back on.
THERMISTOR OUTAGE
entering the sequence, keep the COLDER key pressed until you
completely release the ON/OFF key for the third time. The display
will cycle through a series of numbers to tell which relays are
energized. For example, if the unit was in ice-making mode the
display would show 11 20 31 40 51 60 70. The first number is the
relay number. In the second number, “1” means on and “0” means
off. The relay information can be found in the Control Section.
Each relay can also be turned on and off individually to determine
whether or not the board and component are operating. If a board
is suspected of not operating correctly you can run through this
sequence to ensure each component is turning on and off through
the board correctly. Go into service mode and choose option #22.
This will cycle every relay on and off showing 10 11 20 21 …. If a
component fails to turn on when the relay does, you can verify if
there is voltage present by using a voltmeter to check the board
output.
To view the actual thermistor readings, hold the WARMER and
COLDER keys for about five seconds. The display will cycle
through the three thermistors and their temperatures. If a
thermistor is unused in a unit it will show a “0” reading. The
CLR2160 uses thermistors 2 and 4. For thermistor 4 the display
will only show up to “99.” In the event the temperature is higher
than this the display will show a flashing “99.”
for thermistor errors by accessing “View thermistor
# status (2,19, 20, or 21).” If the error code is
repeated, the thermistor is open or shorted. If a
temperature is displayed, the thermistor is not
defective.
P1Pump circuit is detecting a drain problem. Consult a
plumber to resolve the issue. If unit does not have a
P60 installed, then the jumper wire is missing in
place of the pump.
Any other error messages will not affect the operation of the
CLR2160 model.
After checking the errors be sure to clear the error log by
performing service option 12
In the event that a thermistor fails, the unit will stop all functions
and display “ER” on the user interface. The exact error can be
accessed via the service mode.
SERVICE
The CLR2160 model uses four relays and two thermistors. There
is a variety of built-in servicing features to aid in diagnosing the
root problem associated with a unit.
To check to see which relays are currently operating, hold the
COLDER key and press the ON/OFF key three times. When
3-1
Section 3 - Service and Repair
HIGH PRESSURE
LOWPRESSURE
TRANSITIONAL PRESSURE
IN CAPILLARY TUBE
H
L
C
L
L
C
C
C
C
C
L
L
H
H
C
L
ICEMAKER EVAPORATOR
2276
R4: WATER
SUPPLY
R5: WATER
CIRCULATION PUMP
R4: HOT GAS
BYPASS
VALV E
R1: CONDENSER
FAN
CONDENSER
R3: COMPRESSOR
RELAYR1R3R4R5
FUNCTIONFAN
ON
ON
OFF
OFF
OFF
ON
ON
OFF
OFF
OFF
OFF
ON
OFF
ON/OFF
ON*
ON
OFF
OFF
ON/OFF
OFF
COMPCIRC PUMP
HOT GAS /
WATER IN
Mode 1:
Ice Making
Mode 2:
Ice Harvest
Mode 3:
Off
Mode 4:
Cleaning
Mode 5:
Water Fill &
Initial Start-Up
* Normal Start-Up lasts 3 minutes
Note: R2, R6 and R7 not used
.
3-2
Figure 1. CLR2160
Section 3 - Service and Repair
TROUBLESHOOTING (CONTINUED)
No ice
Check the ice bin temperature. If the temperature is in the 3435°F range, the unit is shut down due to low temperature inside.
This could be caused by low ambient temperatures or running the
unit without a water supply attached.
If the ice bin temperature is above 35°F, the unit should be
producing ice. Check to ensure the water trough is full and the
pump is operating.
Too much ice
Ensure there is Permagum around the thermistor hole. If there is,
proceed to the next step.
The control board is equipped with an adjustment to adjust the
level of ice in the bin for customer preference or when used in
abnormal installations. With ice stacked to the desired level, check
the bin temperature by holding WARMER and COLDER for five
seconds. We’ll assume the display showed 38°F for this example.
Go to service mode #24 and adjust the setting to that number.
This will allow the bin to shut off at this ice level. This temperature
needs to be checked after the door has been closed for at least 10
minutes in order for the thermistor temperature to stabilize.
Too little ice
If this is a recurring issue, try adjusting service option #24 colder in
1 or 2° increments until the desired level of ice is achieved.
Ice not sized to customer satisfaction
The thickness of the cubes can be adjusted per the ice thickness
section of the manual.
Noise
Some noise from this unit is normal. You may hear the sound of ice
dropping into the bin, especially when it is empty. The harvesting
processes involves flowing refrigerant and water through valves
which may produce a rushing type sound during the harvest. The
fan and compressor will produce a continuous low motor noise. If
installed, the P60 pump will produce noise at regular intervals as it
empties water from the unit. If any of these is objectionable, the
unit has an Office mode which can be entered for three hours at a
time. During this mode the unit will not produce ice; however, the
drain pump will continue to operate.
This can be caused by poor incoming water quality. The CLR2160
is designed to produce clear ice in most water; however, abnormal
water conditions may result in the need for further filtering.
Water in ice bin
A defect in the drain from the unit will cause water to stop
draining from the unit.
Display is showing something other than “Ice,” “ER”
or “CL.”
Push one of the keys to see if the display is reset.
Turn unit on and off via the display pad.
Unplug unit, wait one minute and plug back in. If any of these steps
return the unit to operation the unit was probably accidently
entered into a service mode.
Display is showing a random snaking of characters
or a degree symbol is flashing.
The unit is in a special showroom mode. Hold the COLDER key
and press the LIGHT key three times to exit.
Display not illuminating but unit operating
First try to plug and unplug the unit. If the display still does not
illuminate, there is a four-wire pin connector running from the
main board in the base to the display board. One of the wires is
disconnected or damaged.
Unit is not operating—no cooling—no fans.
Unplug unit and plug back in. If main board beeps when plugging in
the unit then this is most likely a system problem not a board issue.
If board does not beep when plugging in the unit, check the power
supply to ensure the outlet is working. Also, check the fuse on the
circuit board.
No water in trough
Ensure the standpipe is fully inserted into the trough.
Check the water valve to see if it is filling the unit.
Watch the water flow over the mold to see if excess water is being
splashed out of the trough. This could be the result of improper
leveling.
Ice does not release from evaporator
This could be caused by improper leveling or the unit is in need of
cleaning.
Poor ice quality
3-3
Section 3 - Service and Repair
CLRCO2175
GENERAL
The U-Line Model CLRCO2175 combines the best of Échelon
refrigeration and clear ice-making capabilities into a single unit. A
state-of-the-art microprocessor-based controller simplifies
operation and troubleshooting. There are four primary modes of
operation:
1. Ice Making and Refrigeration (Figure 2).
2. Ice Making and No Refrigeration (
3. Refrigeration and No Ice Making (
4. Ice Harvest/Water fill (No Refrigeration Possible)
(
Figure 5
In addition, there are three sub modes of operation:
5. Off (
6. Water Fill - No Refrigeration (
7. Cleaning (No Refrigeration Possible) (
Review the following notes for general information before reading
the schematics.
These are some additional general notes and exceptions:
• The controller has a four-minute compressor minimum off-
cycle regardless of thermistor status, for compressor
protection and cycling.
• When making ice, the controller reads liquid line temperature
four minutes into the ice-making cycle to determine the length
of that ice-making cycle and subsequent harvest length.
• Once an ice-making cycle is initiated, it will continue through to
harvest regardless of the bin sensor.
• There is a three-minute water fill cycle when the unit is turned
on. Mode 6.
• In order to maintain adequate refrigerator temperature, the
unit will sometimes run in the refrigeration only mode, as
shown in Mode 3, even if the ice bin sensor is calling for ice. At
the end of each ice harvest, the controller checks the
refrigerator sensor and if it is warmer than the higher of 42°F,
or the set-point, it will go into refrigeration only mode. The
refrigerator must be at 42° or setpoint to make ice
continuously. Example:
SetpointTemperature
).
Figure 6
).
Figure 3)
Figure 4
Figure 7
Figure 8
.
).
).
).
or below the sensor. However, after the first slab of cubes is
harvested, the controller will follow the logic defined in 5 above
and realizing the refrigerator is too warm, will continue in
refrigeration only mode (3) until the requirement is satisfied.
Thus, upon start-up, the user will see one slab of ice dropped in
about 30 minutes, and then there will be no more ice until the
refrigerator reaches 42°F or set-point. (This may be two to
three hours depending on ambient conditions.)
• There will also be a water fill cycle after the ice bin has been
“full” and then calls to make ice again. This can occur when the
refrigerator side is off as shown in Mode 6, or when it is on,
which is shown in Mode 8. If the refrigerator side is on, when
the fill cycle initiates, it will remain on until the fill cycle is
completed, even if the refrigerator sensor is satisfied.
• The controller has a four-degree differential designed into it for
the refrigerator sensor, such that when it is set to 38°F, the
refrigerator will cool until the refrigerator sensor reads 36°F
and will not re-initiate refrigerator cooling until the sensor
reaches 40°F. So someone monitoring actual temperature (by
pressing WARMER momentarily) may see the refrigerator off
when the temperature is a degree warmer than set-point, or
refrigerator on when it is a degree below set-point. Refer to
Echelon Keypad.
• There is no high limit cut-out on this unit; however, if the liquid
line sensor were to go out of range (approximately 185°F) the
ice maker side of the unit will shut down. The refrigerator will
continue to run. When the temperature of the liquid falls back
in range, the unit will re-initiate operation. The unit will not
normally experience this condition up to 110°F, but conditions
such as door openings, heavy loading, restricted airflow, dirty
condenser or direct sunlight may contribute to reaching this
mode.
• Different from the earlier CLRCO2075, this unit uses two
relays to control the refrigeration valves. This means that the
valves will only be energized when needed.
• There is now a thermistor on the refrigerator evaporator that
will sense the evaporator plate temperature. This will allow the
unit to fully defrost based on temperature of the evaporator
plate during the defrost modes.
38°42° or lowerice
38°45°no ice
55°55°ice
55°58°no ice
There is no fill cycle when ice-making re-initiates in this case
because the bin sensor has not been satisfied.
• When the initial three-minute fill cycle is complete, the unit will
enter ice making and refrigeration mode (1) if the bin is empty
3-4
Section 3 - Service and Repair
ULIN_0328_A
Figure 2. CLRCO2175 Mode 1: Ice Making and Refrigeration
3-5
Section 3 - Service and Repair
ULIN_0329_A
3-6
Figure 3. CLRCO2175 Mode 2: Ice Making and No Refrigeration (or Ref Defrost)
Section 3 - Service and Repair
ULIN_0330_A
Figure 4. CLRCO2175 Mode 3: Refrigeration and No Ice Making
3-7
Section 3 - Service and Repair
3-8
ULIN_0331_A
Figure 5. CLRCO2175 Mode 4: Ice harvest (No Refrigeration Possible)
Section 3 - Service and Repair
Figure 6. CLRCO2175 Mode 5: Off
ULIN_0332_A
3-9
Section 3 - Service and Repair
3-10
Figure 7. CLRCO2175 Mode 6: Water Fill - No Refrigeration Possible (Normal Start-Up)
Section 3 - Service and Repair
Figure 8. CLRCO2175 Mode 7: Cleaning (No Refrigeration Possible)
3-11
Section 3 - Service and Repair
THERMISTOR OUTAGE
In the event that the condenser thermistor (T4) fails, the unit will
stop all functions and display “ER” on the user interface. The exact
error can be accessed via the service mode.
If the refrigerator thermistor (T1) fails, the refrigerator will stop
operation; however, the ice maker will continue to function. The
display will show “ER.” The exact error can be accessed via the
service mode.
If the ice bin thermistor (T2) fails, the ice maker will stop functioning;
however, the refrigerator will continue to work. The display will
show “ER.” The exact error can be accessed via the service mode.
If the refrigerator evaporator thermistor (T3) fails, the unit will
function normally; however, defrosting will occur on a timing interval
instead of timing and temperature. The display will show “ER.” The
exact error can be accessed via the service mode.
SERVICE
The CLRCO2175 model uses seven relays and four thermistors.
There is a variety of built-in servicing features to aid in diagnosing the
root problem associated with a unit.
To check to see which relays are currently operating, hold the
COLDER key and press the ON/OFF key three times. When entering
the sequence keep the COLDER key pressed until you completely
release the ON/OFF key for the third time. The display will cycle
through a series of numbers to tell which relays are energized. For
example, if the unit was in ice-making mode, the display would show
11 20 31 40 51 60 70. The first number is the relay number. In the
second number, 1 means ON and 0 means OFF. The relay
information can be found in the Control Section.
Each relay can also be turned on and off individually to determine
whether or not the board and component are operating. If a board is
suspected of not operating correctly, you can run through this
sequence to ensure each component is turning on and off through
the board correctly. Go into service mode and choose option #22.
This will cycle every relay on and off showing 10 11 20 21 …. If a
component fails to turn on when the relay does, you can verify if
there is voltage present by using a voltmeter to check the board
output.
To view the actual refrigerator (T1) temperature, hold the WARMER
key until the actual temperature is displayed. To view the actual
thermistor readings for 2-4, hold the WARMER and COLDER keys
for about five seconds. The display will cycle through the three
thermistors and their temperatures. If a thermistor is unused in a unit
it will show a “0” reading. For thermistor 4 the display will only show
up to “99.” In the event the temperature is higher than this, the
display will show a flashing “99.”
Check for thermistor errors by accessing
“View thermistor # status (2, 19, 20, or 21).” If
the error code is repeated, the thermistor is
open or shorted. If a temperature is displayed,
the thermistor is not defective.
E3This will be accompanied by a beep every
minute. This signals that the door has been left
open for longer than 20 minutes. Close the
door to reset. If the light and display do not go
off when the door is closed, check to make
sure the magnet is positioned properly.
E5This signals that the unit has been above set-
point for more than twelve hours by at least
10°. If the unit was just plugged in leave for 24
hours to see if the problem is corrected. If it is
not corrected, it is most likely a refrigeration
system issue.
E6This signals that the refrigerator section has
been at least 10° below set-point for at least
twelve hours. This would most likely be caused
by a bad relay and the circuit board.
P1Pump circuit is detecting a drain problem.
Consult a plumber to resolve the issue. If unit
does not have a P60 installed, then the jumper
wire is missing in place of the pump.
After checking the errors, be sure to clear the error log by
performing service option 12.
No ice
Check the ice bin temperature. If temperature is in the 34-35°F range
the unit is shut down due to low temperature inside. This could be
caused by low ambient temperatures or running the unit without a
water supply attached.
If the ice bin temperature is above 35°F the unit should be producing
ice. Check to ensure the water trough is full and the pump is
operating. If the components are not operating, see the service
section above.
In the general section the methods to enter some other service
modes are available. For the CLRCO2175 model some useful modes
are the ICE MAKER OFF MODE, FORCED REFRIGERATOR
DEFROST, ICE THICKNESS ADJUST, CLEAN, AND TEMPORARY
SHUTDOWN MODE. These can be useful in servicing the unit.
TROUBLESHOOTING:
Error Codes
3-12
Section 3 - Service and Repair
Too much ice
Ensure there is Permagum around the thermistor hole. If there is,
proceed to the next step.
The control board is equipped with adjustment to adjust the level
of ice in the bin for customer preference or when used in
abnormal installations. With ice stacked to the desired level, check
the bin temperature by holding WARMER and COLDER for five
seconds. We’ll assume the display showed 38°F for this example.
Go to service mode #24 and adjust the setting to that number.
This will allow the bin to shut off at this ice level. This temperature
needs to be checked after the door has been closed for at least 10
minutes in order for the thermistor temperature to stabilize.
Too little ice
If this is a recurring issue, try adjusting service option #24 cooler
in 1 or 2° increments until the desired level of ice is achieved.
Ice not sized to customer satisfaction
The thickness of the cubes can be adjusted per the ice thickness
section of the manual.
Noise
Some noise from this unit is normal. You may hear the sound of ice
dropping into the bin, especially when it is empty. The harvesting
process involves flowing refrigerant and water through valves
which may produce a rushing type sound during the harvest. The
fan and compressor will produce a continuous low motor noise. If
equipped, the P60 pump will produce noise at regular intervals as it
empties water from the unit. If any of these is objectionable the
unit has an Office mode which can be entered for three hours at a
time. During this mode the unit will not produce ice; however, the
drain pump will continue to operate.
No water in trough
Ensure the stand pipe is fully inserted into the trough.
Check the water valve to see if it is filling the unit.
Watch the water flow over the mold to see if excess water is being
splashed out of the trough. This could be the result of improper
leveling.
Display is showing something other than “SP (38),”
“ER” or “CL.”
Push one of the keys to see if the display is reset.
Turn unit on and off via the display pad.
Unplug unit, wait one minute and plug back in. If any of these steps
returns the unit to operation the unit was probably accidently
entered into a service mode.
Display is showing a random snaking of characters
or a degree symbol is flashing.
The unit is in a special showroom mode. Hold the COLDER key
and press LIGHT three times to exit.
Display not illuminating but unit operating
First try to plug and unplug the unit. If the display still does not
illuminate there is a four-wire pin connector running from the main
board in the base to the display board. One of the wires is
disconnected or damaged.
Unit is not operating—no cooling—no fans.
Unplug unit and plug back in. If main board beeps when plugging in
the unit then this is most likely a system problem, not a board
issue.
If board does not beep when plugging in the unit, check the power
supply to ensure the outlet is working. Also, check the fuse on the
circuit board.
Refrigerator not cooling but ice maker working
Check to ensure the refrigerator thermistor is working properly.
Ice maker not operating—no water flowing over
mold
The refrigerator needs to be at or below set-point (or 42°F) to
start the ice-making process. If the unit is cool enough there could
be a defective bin thermistor, defective condenser thermistor or
defective solenoid coil.
Ice does not release from evaporator
This could be caused by improper leveling or the unit is in need of
cleaning.
Poor ice quality
This can be caused by poor incoming water quality. The
CLRCO2175 is designed to produce clear ice in most water;
however, abnormal water conditions may result in the need for
further filtering.
Water in ice bin
A defect in the drain from the unit will cause water to stop
draining from the unit.
Refrigerant is pumped from the compressor to the condenser as a
high pressure, high temperature vapor.
As the refrigerant cools in the high pressure condenser, the vapor
condenses to liquid. During this phase change, a great amount of
heat is rejected with the help of the condenser fan.
The liquid then flows to the dryer where it is strained and filtered.
From the dryer, the refrigerant flows through the capillary tube
which meters the liquid refrigerant to the evaporator. The
pressure of the refrigerant is reduced to the evaporating or low
side pressure.
The reduction of pressure on the liquid refrigerant causes it to boil
or vaporize until it reaches saturation temperature. As the low
temperature refrigerant passes through the evaporator coil, it
continues to absorb a lot of heat, causing the boiling action to
continue until the refrigerant is completely vaporized. It is during
this phase that the most heat is absorbed (the cooling takes place)
in the refrigerator.
The refrigerant vapor leaving the evaporator travels through the
suction line to the compressor inlet. The compressor takes the
low pressure vapor and compresses it, increasing both pressure
and temperature. The hot high pressure gas is pumped out the
discharge line and into the condenser. The cycle continues
REVIEW THE FOLLOWING NOTES FOR GENERAL
INFORMATION.
• The unit is equipped with a four-minute compressor-off cycle.
• The mullion heater is energized on the 2175DWRR whenever the
Normal defrosting is based on a time and temperature scale. See
chart on page 3-40. Defrost ends if evaporator thermistor reaches
stop point or maximum time, whichever comes first.
THERMISTOR OUTAGE (EXCEPT DWRWS & 2275ZWC):
If the refrigerator thermistor (T1) fails, the unit will continue to
operate based on a preset time interval of 10 minutes on and 30
minutes off. The display will show “ER.”
If the evaporator thermistor (T2) fails, the unit will operate except it
will defrost solely on time and ignore the temperature reading. The
display will show “ER.” If the ambient thermistor (T3) fails, the unit
will always have the mullion heater energized. The display will show
“ER.”
THERMISTOR OUTAGE (DWRWS & 2275ZWC)
T3 temperature falls below 90°F.
Figure 10. 2275DWRWS/2275ZWC
If T1 is not working, unit runs a preset time interval —
10 minutes ON, 60 minutes OFF.
If T2 is not working, unit runs a preset time interval —
10 minutes ON, 60 minutes OFF.
If either T3 or T4 is open, use 90 minutes for defrost length. These
errors do not show on the display; they are only logged on the board.
SERVICE
To check to see which relays are currently operating, hold the
COLDER key and press the ON/OFF key three times. When entering
the sequence, keep the COLDER key pressed until you completely
release the ON/OFF key for the third time. The display will cycle
through a series of numbers to tell which relays are energized. For
example, if the unit was cooling the bottom drawer the display would
show 11 20 31 40 50 61 70. The first number is the relay number. In
the second number, 1 means ON and 0 means OFF. The relay
information can be found in the Control Section.
Each relay can also be turned on and off individually to determine
whether or not the board and component are operating. If a board is
3-15
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