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USER GUIDE & SERVICE MANUAL
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
RIGHT PRODUCT. RIGHT PLACE. RIGHT TEMPERATURE. SINCE 1962.
1000 Series • 1024R • 24" Refrigerator
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USER GUIDE
u-line.com
Contents
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Intro
Safety
Safety and Warning
Disposal and Recycling
Installation
Environmental Requirements
Electrical
Cutout Dimensions
Product Dimensions
Side by Side Installation
Anti-Tip Bracket
General Installation
Grille / Plinth Installation
Door Swing
Service
Troubleshooting
Warranty
Service Extended
Wire Diagram
Product Liability
Warranty Claims
Parts
Ordering Replacement Parts
System Diagnosis Guide
Compressor Specifications
Troubleshooting Extended
Defrost
Door Stop
Door Adjust
Free Standing Kit
Operating Instructions
First Use
Airflow and Product Loading
Interior Shelves
Maintenance
Cleaning
Cleaning Condenser
Light Replacement
Extended Non-Use
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USER GUIDE
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WELCOME TO U-LINE
Congratulations on your U-Line purchase. Your product comes from a company with over five decades and three generations
of premium modular ice making, refrigeration, and wine preservation experience. U-Line continues to be the American
leader, delivering versatility and flexibility for multiple applications including residential, light commercial, outdoor and marine
use. U-Line’s complete product collection includes modular Wine Captain
Crescent Ice Makers, Glass & Solid Door Refrigerators, Drawer Models, Freezers, and Combo® Models.
U-Line has captivated those with an appreciation for the finer things with exceptional functionality, style, inspired innovations
and attention to even the smallest details. We are known and respected for our unwavering dedication to product design,
quality and selection. U-Line is headquartered in Milwaukee, Wisconsin and has shipped product to five continents for over
two decades and is proud to have the opportunity to ship to you.
PRODUCT INFORMATION
Looking for additional information on your product? User Guides, Quick Reference Guides, CAD Drawings, Compliance
Documentation, and Product Warranty information are all available for reference and download at u-line.com.
®
Models, Beverage Centers, Clear Ice Machines,
PROPERTY DAMAGE / INJURY CONCERNS
In the unlikely event property damage or personal injury is suspected related to a U-Line product, please take the following
steps:
1. U-Line Customer Care must be contacted immediately at +1.800.779.2547.
2. Service or repairs performed on the unit without prior written approval from U-Line is not permitted. If the unit has been
altered or repaired in the field without prior written approval from U-Line, claims will not be eligible.
SERVICE INFORMATION
Answers to Customer Frequently Asked Questions are available at u-line.com under Customer Care or you may contact our
Customer Care group directly, contact information below.
GENERAL INQUIRIES
U-Line Corporation
8900 N. 55th Street
Milwaukee, Wisconsin 53223 USA
Monday - Friday 8:00 am to 4:30 pm CST
T: +1.414.354.0300
F: +1.414.354.7905
Email: sales@u-line.com
u-line.com
SERVICE & PARTS ASSISTANCE
Monday - Friday 8:00 am to 4:30 pm CST
T: +1.800.779.2547
F: +1.414.354.5696
Service Email: onlineservice@u-line.com
Parts Email: onlineparts@u-line.com
CONNECT WITH US
Designed, engineered and assembled in WI, USA
Introduction 1
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USER GUIDE
NOTICE
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Safety and Warning
Please read all instructions before installing,
operating, or servicing the appliance.
Use this appliance for its intended purpose only and follow
these general precautions with those listed throughout this
guide:
SAFETY ALERT DEFINITIONS
Throughout this guide are safety items labeled with a
Danger, Warning or Caution based on the risk type:
DANGER
!
Danger means that failure to follow this safety
statement will result in severe personal injury or
death.
DANGER
!
This unit contains R600a (Isobutane) which is a
flammable hydrocarbon. It is safe for regular
use. Do not use sharp objects to expedite
defrosting. Do not service without consulting the
“R600a specifications” section included in the
User Guide. Do not damage the refrigerant
circuit.
WARNING
!
Service must be done by factory authorized
service personnel. Any parts shall be replaced
with like components. Failure to comply could
increase the risk of possible ignition due to
incorrect parts or improper service.
WARNING
!
Warning means that failure to follow this safety
statement could result in serious personal injury
or death.
CAUTION
!
Caution means that failure to follow this safety
statement may result in minor or moderate
personal injury, property or equipment damage.
Safety and Warning 1
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USER GUIDE
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Disposal and Recycling
DANGER
!
RISK OF CHILD ENTRAPMENT. Before you throw
away your old refrigerator or freezer, take off
the doors and leave shelves in place so children
may not easily climb inside.
If the unit is being removed from service for disposal,
check and obey all federal, state and local regulations
regarding the disposal and recycling of refrigeration
appliances, and follow these steps completely:
1. Remove all consumable contents from the unit.
2. Unplug the electrical cord from its socket.
3. Remove the door(s)/drawer(s).
Disposal and Recycling 1
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USER GUIDE
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Environmental Requirements
This model is intended for indoor/interior applications only
and is not to be used in installations that are open/
exposed to natural elements.
This unit is designed to operate between 50°F (10°C) and
100°F (38°C). Higher ambient temperatures may reduce
the unit’s ability to reach low temperatures and/or reduce
ice production on applicable models.
For best performance, keep the unit out of direct sunlight
and away from heat generating equipment.
In climates where high humidity and dew points are
present, condensation may appear on outside surfaces.
This is considered normal. The condensation will
evaporate when the humidity drops.
CAUTION
!
Damages caused by ambient temperatures of
40°F (4°C) or below are not covered by the
warranty.
Environmental Requirements 1
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USER GUIDE
NOTICE
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Electrical
WARNING
!
SHOCK HAZARD — Electrical Grounding
Required. Never attempt to repair or perform
maintenance on the unit until the electricity has
been disconnected.
Never remove the round grounding prong from
the plug and never use a two-prong grounding
adapter.
Altering, cutting or removing power cord,
removing power plug, or direct wiring can cause
serious injury, fire, loss of property and/or life,
and will void the warranty.
Never use an extension cord to connect power to
the unit.
Always keep your working area dry.
Electrical installation must observe all state and
local codes. This unit requires connection to a
grounded (three-prong), polarized receptacle
that has been placed by a qualified electrician.
The unit requires a grounded and polarized 115 VAC,
60 Hz, 15A power supply (normal household current). An
individual, properly grounded branch circuit or circuit
breaker is recommended. A GFCI (ground fault circuit
interrupter) is usually not required for fixed location
appliances and is not recommended for your unit because
it could be prone to nuisance tripping. However, be sure
to consult your local codes.
See CUTOUT DIMENSIONS for recommended receptacle
location.
Electrical 1
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USER GUIDE
4"
(102 mm)
7"
(178 mm)
24"
(610 mm)
24-1/4"
(616 mm)
34-1/4"
(870 mm)
to
35-1/8"
(892 mm)
Preferred location
for electrical outlet
is in adjacent
cabinet.
5/8"
(16 mm)
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Cutout Dimensions
PREPARE SITE
Your U-Line product has been designed for either free-
standing or built-in installation. When built-in, your unit
does not require additional air space for top, sides, or
rear. However, the front grille must NOT be obstructed,
and clearance is required for an electrical connection in
the rear.
CAUTION
!
Unit can NOT be installed behind a closed cabinet
door.
CUTOUT DIMENSIONS
Cutout Dimensions 1
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USER GUIDE
34-1/8
" to
35-1/8"
(867 mm to 892 mm)
24" (610 mm)
3-9/16
"
(91 mm)
Not Including Handle
23-1/4
"
(591 mm)
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Product Dimensions
Product Dimensions 1
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USER GUIDE
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Side-by-Side Installation
Two units may be installed side-by-side.
Cutout width for a side-by-side installation is the cutout
dimension of a single unit times two.
No trim kit is required. However, 1/4" (6 mm) of space
needs to be maintained between the units to ensure
unobstructed door swing.
Units must operate from separate, properly grounded
electrical receptacles placed according to each unit’s
electrical specifications requirements.
Side-by-Side Installation with Bracket
1. Slide both units out so screws on top of units are easily
accessible.
3. Place bracket over holes and attach to unit with two
screws removed in step 2 using a T-25 Torx driver.
Tighten screws fully.
4. Gently push units into position. Be careful not to
entangle the electrical cord or water line, if applicable.
5. Re-check the leveling, from front to back and side to
side. Make any necessary adjustments. The unit’s top
surface should be approximately 1/8" (3 mm) below
the countertop.
2. Remove screws as shown below.
Side-by-Side Installation 1
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Anti-Tip Bracket
1. Slide unit out so screws on top of unit are easily
accessible.
2. Remove the two screws from the opposite side of the
hinge assembly using a T-25 Torx driver (see below).
NOTE: 1224 models shown with four screw. 1215 models
only have three screws, but same screws are used in both
applications.
3. Place bracket (part #14154) over holes and attach to
unit with two screws removed in step 2 using a T-25
Torx driver. Tighten screws fully.
4. Gently push unit into position. Be careful not to
entangle the electrical cord or water line, if applicable.
5. Check to be sure the unit is level from front to back
and side to side. Make any necessary adjustments.
The unit’s top surface should be approximately 1/8"
(3 mm) below the countertop.
6. Secure bracket into adjoining surface.
Anti-Tip Bracket 1
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1
Turn to Adjust
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
General Installation
LEVELING INFORMATION
1. Use a level to
confirm the unit is
level. Level should
be placed along top
edge and side edge
as shown.
2. If the unit is not level, adjust the legs on the corners of
the unit as necessary.
INSTALLATION
1. Plug in the power/electrical cord.
2. Gently push the unit into position. Be careful not to
entangle the cord.
3. Re-check the leveling, from front to back and side to
side. Make any necessary adjustments. The unit’s top
surface should be approximately 1/8" (3 mm) below
the countertop.
4. Remove the interior packing material and wipe out the
inside of the unit with a clean, water-dampened cloth.
3. Confirm the unit is level after each adjustment and
repeat the previous steps until the unit is level.
INSTALLATION TIP
If the room floor is higher than the floor in the cutout
opening, adjust the rear legs to achieve a total unit rear
height of 1/8" (3 mm) less than the opening’s rear height.
Shorten the unit height in the front by adjusting the front
legs. This allows the unit to be gently tipped into the
opening. Readjust the front legs to level the unit after it is
correctly positioned in the opening.
General Installation 1
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2
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Grille - Plinth Installation
REMOVING AND INSTALLING GRILLE
WARNING
!
Disconnect electric power to the unit before
removing the grille.
When using the unit, the grille (plinth strip/base
fascia) must be installed.
WARNING
!
DO NOT touch the condenser fins. The condenser
fins are SHARP and can be easily damaged.
Removing the grille
1. Disconnect power to the unit.
3 1
2. Remove control knob (3).
3. Loosen the screw (1) in the center.
4. Remove grille (2) from unit.
Installing the grille
1. Place the hook-hinge located on the rear bottom side
of the grille (2) onto the front lip of the unit base.
Swing the grille up into position.
2. Align cabinet and grille hole and secure, but do not
over tighten grille screw (1).
3. Install control knob (3).
4. Reconnect power to the unit.
Grille - Plinth Installation 1
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USER GUIDE
Wall Wall
90
Door Swing
90
Door Swing
2-1/8" Min.
(54 mm)
1/4" Min.
(6 mm)
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Door Swing
Units have a zero clearance for the door to open 90°,
when installed adjacent to cabinets.
Stainless Steel and black and white models require 2-1/8"
(54 mm) door clearance to accommodate the handle if
installed next to a wall.
Integrated models require 1/4" (6 mm) clearance if
installed next to a wall. Allow for additional space for any
knobs or pulls installed on the integrated panel/frame.
Door Swing 1
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USER GUIDE
NOTICE
NOTICE
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Door Stop
Your U-Line unit was shipped to you with the optional
90° pin(s). (Models that are 15" wide include 1 pin. Models
that are 24" wide include 2 pins.) The unit’s door will open
freely without a fixed opening angle limitation. If you
would like the door stop at 90° follow these instructions.
The pin is designed to stop the door at 90° under
normal operating conditions. It is not designed
for excessive force. Do not use the door to move
the unit in/out of the cutout during installation.
If your unit is already undercounter, it might
need to be moved out/forward to access the
hinge.
1. Locate the threaded pin.
3. On 24" models, a second pin is included for the bottom
hinge. Repeat steps above for second hinge.
NOTE: Threaded pin will be inserted from the bottom.
4. Carefully slide your unit back in place.
2. With the door between 0° (closed) and 90° and using a
3/32" hex driver, install the threaded pin through the
hinge.
The pin can be removed to return the door swing
back to its original state by unscrewing the
threaded pin.
Door Stop 1
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NOTICE
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Door Adjustments
DOOR ALIGNMENT AND ADJUSTMENT
Align and adjust the door if it is not level or is not sealing
properly. If the door is not sealed, the unit may not cool
properly, or excessive frost may form in the interior.
Properly aligned, the door’s gasket should be
firmly in contact with the cabinet all the way
around the door (no gaps). Carefully examine
the door’s gasket to ensure that it is firmly in
contact with the cabinet. Also make sure the
door gasket is not pinched on the hinge side of
the door.
TO ALIGN AND ADJUST THE DOOR
Remove grille:
Remove the grille (see GRILLE-PLINTH INSTALLATION
section of this guide).
TO REVERSE THE DOOR
Remove grille:
Remove the grille (see GRILLE-PLINTH INSTALLATION
section of this guide).
Remove top hinge and door:
1. Loosen (do not remove) top and bottom hinge screws.
2. Align door squarely with cabinet.
3. Make sure gasket is firmly in contact with cabinet all
the way around the door (no gaps).
4. Tighten bottom hinge screws.
5. Tighten top hinge screws.
REVERSING THE DOOR
Location of the unit may make it desirable to mount the
door on the opposite side of the cabinet.
The hinge hardware will be removed and installed on the
opposite side of the cabinet.
1. Hold door to keep it from falling.
2. Remove top hinge from cabinet by removing three
screws. Set aside and save for possible future use.
Door Adjustments 1
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
3. Remove door by tilting forward and lifting door off
bottom hinge. Retain shoulder washers; they will be
reused.
4. Remove four screws from hinge holes on the opposite
side. Reinstall into holes where the hinge was
removed. Take care not to scratch cabinet.
Remove and reinstall bottom hinge:
1. Remove bottom hinge from cabinet by removing three
screws.
3. Rotate gasket 180°, aligning notch with plunger
bracket and pressing firmly into the gasket channel
starting at the corners.
4. Rotate door 180° to reverse.
Install top hinge and door:
1. Use alternate hinge supplied with unit and reinstall the
screws. Do not tighten..
2. Lift the door on to the bottom hinge.
2. Remove corresponding screws on opposite side of
cabinet.
3. Flip hinge plate over and reinstall on opposite side.
Prepare door for reinstallation:
1. Remove gasket. This will reveal mounting holes for the
magnet assembly
2. Remove plunger bracket from door with T-10 TORX
driver. Be sure to only remove the two screws holding
the assembly to the door. Reinstall on the opposite end
of the door
3. Align flat edge of the hinge with the outer edge of the
unit.
4. Tighten three screws.
Align and adjust the door:
Align and adjust the door (see DOOR ALIGNMENT AND
ADJUSTMENT).
Install grille:
Install the grille.
Door Adjustments 2
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USER GUIDE
NOTICE
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SHIFTING WINE RACK SPACERS (OPTIONAL)
Only perform these steps if you require wine
rack clearance with a 90° door opening. Doors
which are allowed to open past 90° do not
require this step.
1. Remove wine rack (see WINE RACK INSTALLATION in
Maintenance).
2. Starting from the side that has the spacers (previously
unaltered units will be on the right hand side from the
factory), remove 2 screws, slide and spacer.
5. Place the spacer in between the liner and slide.
6. Install original hardware.
7. Slide wine rack back into position.
3. Reinstall the slide with the original 2 screws.
4. Remove 2 screws from the other side.
Door Adjustments 3
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USER GUIDE
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Free Standing Kit
The free standing kit is an optional accessory. It is only
used when unit is not installed in surrounding cabinetry.
To install the kit:
1. Remove grille (see GRILLE-PLINTH INSTALLATION
section).
2. Place shell accessory over front and back of cabinet
base, aligning holes of shell accessory with the holes
on the base. Insert sheet metal screw in back of base.
3. Align front hole with hole in shell accessory, hole in
base, and hole in grille. Tighten screw.
Free Standing Kit 1
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USER GUIDE
NOTICE
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First Use
All U-Line controls are preset at the factory. Initial startup
requires no adjustments.
U-Line recommends allowing the unit to run
overnight before loading with product.
MECHANICAL DIAL CONTROL
The control dial turns unit ON/OFF and sets temperature.
This set point temperature is a base setting used by the
controller to maintain the temperature zone in the unit.
The factory default MID setting, number 4 set point, is
approximately 38°F (3°C). The set point temperature is a
gauge for further temperature adjustments.
First Use 1
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USER GUIDE
NOTICE
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Airflow and Product Loading
The unit requires proper airflow to perform at its
highest efficiency. Do not block the front grille,
or the unit will not perform as expected. Do not
install the unit behind a door. When loading your
unit, leave space between the evaporator and
product loaded. Anything in direct contact with
the evaporator is subject to freezing.
When properly loaded, your U-Line unit will store up to
185 (12 oz. [330 ml]) cans or 123 (12 oz. [330 ml])
bottles.
Airflow and Product Loading 1
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USER GUIDE
NOTICE
2
3
1
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Interior Shelves
REMOVING AND INSTALLING INTERIOR
SHELVES
Make sure the shelves are inserted fully into the
unit.
The edge strip toward the rear prevents cans
and bottles from freezing against the cold
evaporator.
For models equipped with glass shelves having recessed
shelf supports, remove the shelves as follows:
1. Pull shelf out about 6" (1), until back of shelf clears the
“hump” on the right-hand side.
2. Tilt up right-hand edge of shelf (2).
3. Remove shelf from unit by pulling out (3).
Insert the shelves as follows:
1. To move to a different position in the unit, insert shelf
at an angle, approximately 15-20°, over the rib in the
side of the unit where you want to place the shelf.
Place the shelf into the unit at an angle to clear the
door.
2. Continue to slide the shelf into the unit at an angle
until it clears the door.
Lower the shelf and push it in completely. E
raised edge strip is toward the rear of the unit.
nsure the
Interior Shelves 1
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USER GUIDE
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Cleaning
EXTERIOR CLEANING
Vinyl Clad (Black or White)
Clean surfaces with a mild detergent and warm water
solution. Do not use solvent-based or abrasive cleaners.
Use a soft sponge and rinse with clean water. Wipe with a
soft, clean towel to prevent water spotting.
Clean any glass surfaces with a non-chlorine glass
cleaner.
Stainless Models
Stainless door panels, handles and frames can discolor
when exposed to chlorine gas, pool chemicals, saltwater
or cleaners with bleach.
Keep your stainless unit looking new by cleaning with a
good quality all-in-one stainless steel cleaner and polish
monthly. For best results use Claire
Polish and Cleaner. Comparable products are acceptable.
Frequent cleaning will remove surface contamination that
could lead to rust. Some installations may require cleaning
weekly.
®
Stainless Steel
If any surface discoloring or rusting appears, clean it
quickly with Bon-Ami
and a nonabrasive cloth. Always clean with the grain.
Always finish with Claire
Cleaner or comparable product to prevent further
problems.
Using abrasive pads such as Scotchbrite™ will
cause the graining in the stainless steel to
become blurred.
Rust not cleaned up promptly can penetrate the
surface of the stainless steel and complete
removal of the rust may not be possible.
Integrated Models
To clean integrated panels, use household cleaner per the
cabinet manufacturer’s recommendation.
INTERIOR CLEANING
Disconnect power to the unit.
Clean the interior and all removed components using a
mild nonabrasive detergent and warm water solution
applied with a soft sponge or non-abrasive cloth.
®
or Barkeepers Friend Cleanser®
®
Stainless Steel Polish and
Do not clean with steel wool pads.
Do not use stainless steel cleaners polishes on
any glass surfaces.
Clean any glass surfaces with a non-chlorine glass
cleaner.
Do not use cleaners not specifically intended for
stainless steel on stainless surfaces (this
includes glass, tile and counter cleaners).
Rinse the interior using a soft sponge and clean water.
Do not use any solvent-based or abrasive
cleaners. These types of cleaners may transfer taste to
the interior products and damage or discolor the interior.
DEFROSTING
Under normal conditions this unit does not require manual
defrosting. Minor frost on the rear wall or visible through
the evaporator plate vents is normal and will melt during
each off cycle.
If there is excessive build-up of 1/4" (6 mm) or more,
manually defrost the unit.
Ensure the door is closing and sealing properly.
Cleaning 1
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USER GUIDE
NOTICE
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High ambient temperature and excessive humidity can
also produce frost.
CAUTION
!
DO NOT use an ice pick or other sharp
instrument to help speed up defrosting. These
instruments can puncture the inner lining or
damage the cooling unit. DO NOT use any type of
heater to defrost. Using a heater to speed up
defrosting can cause personal injury and
damage to the inner lining.
The drain pan was not designed to capture the
water created when manually defrosting. To
prevent water from overflowing the drain pan,
place towels or other absorbent materials over
the interior drain trough (under the evaporator)
before defrosting.
To defrost:
1. Disconnect power to the unit.
2. Remove all products from the interior.
3. Prop the door in an open position (2 in. [50 mm]
minimum).
4. Allow the frost to melt naturally.
5. After the frost melts completely clean the interior and
all removed components. (See INTERIOR CLEANING).
6. When the interior is dry, reconnect power and turn unit
on.
Cleaning 2
Page 25
USER GUIDE
NOTICE
Condenser
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Cleaning Condenser
INTERVAL - EVERY SIX MONTHS
To maintain operational efficiency, keep the front grille
free of dust and lint, and clean the condenser when
necessary. Depending on environmental conditions, more
or less frequent cleaning may be necessary.
WARNING
!
Disconnect electric power to the unit before
cleaning the condenser.
WARNING
!
DO NOT touch the condenser fins. The condenser
fins are SHARP and can be easily damaged.
DO NOT use any type of cleaner on the
condenser unit.
1. Remove the grille.
2. Clean the condenser coil using a using a soft brush
with a “combing” action or vacuum cleaner.
3. Install the grille.
Cleaning Condenser 1
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USER GUIDE
NOTICE
1
2
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Light Replacement
To replace the light bulb in your U-Line unit:
ALWAYS use a genuine U-Line replacement 120V
10 watt bulb (Part Number 31317) in the light
housing. Use of any other bulb within the
housing will produce excessive heat, causing
damage to the light housing and cabinet interior,
and will compromise the precise temperature
control of the unit.
1. Find the light located at the top of the unit. Grasp the
edges of the light housing lens (1) opposite the
exposed tab and gently push the lens toward the tab
(2).
2. Pull the edge of the lens down (1) and swing it out of
the light housing.
3. Remove old light bulb and install new light bulb into
receptacle.
4. Replace the lens by first inserting the tab side back into
the housing at a slight angle.
5. While gently pushing the lens towards the tab end,
push the free end into the housing, and release when
you hear a snap.
Light Replacement 1
Page 27
USER GUIDE
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Extended Non-Use
VACATION/HOLIDAY, PROLONGED SHUTDOWN
The following steps are recommended for periods of
extended non-use:
1. Remove all consumable content from the unit.
2. Disconnect the power cord from its outlet/socket and
leave it disconnected until the unit is returned to
service.
3. If ice is on the evaporator, allow ice to thaw naturally.
4. Clean and dry the interior of the unit. Ensure all water
has been removed from the unit.
5. The door must remain open to prevent formation of
mold and mildew. Open door a minimum of 2"
(50 mm) to provide the necessary ventilation.
WINTERIZATION
If the unit will be exposed to temperatures of 40°F (5°C)
or less, the steps above must be followed.
For questions regarding winterization, please
call U-Line at +1.800.779.2547.
CAUTION
!
Damage caused by freezing temperatures is not
covered by the warranty.
Extended Non-Use 1
Page 28
USER GUIDE
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Troubleshooting
BEFORE CALLING FOR SERVICE
If you think your U-Line product is malfunctioning, read
the CONTROL OPERATION section to clearly understand
the function of the control.
If the problem persists, read the NORMAL OPERATING
SOUNDS and TROUBLESHOOTING GUIDE sections below
to help you quickly identify common problems and
possible causes and remedies. Most often, this will resolve
the problem without the need to call for service.
IF SERVICE IS REQUIRED
If you do not understand a troubleshooting remedy, or
your product needs service, contact U-Line Corporation
directly at +1.800.779.2547.
When you call, you will need your product Model and
Serial Numbers. This information appears on the Model
and Serial number plate located on the upper right or rear
wall of the interior of your product.
NORMAL OPERATING SOUNDS
All models incorporate rigid foam insulated cabinets to
provide high thermal efficiency and maximum sound
reduction for its internal working components. Despite this
technology, your model may make sounds that are
unfamiliar.
Normal operating sounds may be more noticeable because
of the unit’s environment. Hard surfaces such as cabinets,
wood, vinyl or tiled floors and paneled walls have a
tendency to reflect normal appliance operating noises.
Listed below are common refrigeration components with a
brief description of the normal operating sounds they
make. NOTE: Your product may not contain all the
components listed.
• Evaporator: Refrigerant flowing through an evaporator
may sound like boiling liquid.
• Condenser Fan: Air moving through a condenser may
be heard.
• Automatic Defrost Drain Pan: Water may be heard
dripping or running into the drain pan when the unit is
in the defrost cycle.
TROUBLESHOOTING GUIDE
DANGER
!
ELECTROCUTION HAZARD. Never attempt to
repair or perform maintenance on the unit
before disconnecting the main electrical power.
Troubleshooting - What to check when problems occur:
Problem Possible Cause and Remedy
Interior Light
Does Not
Illuminate.
Light Remains
on When Door
Is Closed.
Unit Develops
Frost on
Internal
Surfaces.
Unit Develops
Condensation
on External
Surfaces.
Product Is
Freezing.
The light bulb may be defective.
If the unit is cooling, it may be in Sabbath
mode.
For glass door models, press the light icon and
close the door.
Check light actuator under door.
Frost on the rear wall is normal and will melt
during each off cycle.
If there is excessive build-up of 1/4" or more,
manually defrost the unit.
Ensure the door is closing and sealing properly.
High ambient temperature and excessive
humidity can also produce frost.
The unit is exposed to excessive humidity.
Moisture will dissipate as humidity levels
decrease.
Because product in contact with the rear wall
may freeze, ensure no product is touching the
rear wall.
Adjust the temperature to a warmer set point.
• Compressor: The compressor makes a hum or pulsing
sound that may be heard when it operates.
Troubleshooting 1
Page 29
USER GUIDE
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Problem Possible Cause and Remedy
Product Is Not
Cold Enough.
Air temperature does not indicate product
temperature. See CHECKING PRODUCT
TEMPERATURE below.
Adjust the temperature to a cooler set point.
Ensure unit is not located in excessive ambient
temperatures or in direct sunlight.
Ensure the door is closing and sealing properly.
Ensure the interior light has not remained on
too long.
Ensure nothing is blocking the front grille, found
at the bottom of the unit.
Ensure the condenser coil is clean and free of
any dirt or lint build-up.
CHECKING PRODUCT TEMPERATURE
• Temperature setting.
• Ambient temperature where installed.
• Installation in direct sunlight or near a heat source.
• The number of door openings and the time the door is
open.
• The time the internal light is illuminated. (This mainly
affects product on the top rack or shelf.)
• Obstruction of front grille or condenser.
To check the actual product temperature in the
unit:
1. Partially fill a plastic (nonbreakable) bottle with water.
2. Insert an accurate thermometer.
3. Tighten the bottle cap securely.
4. Place the bottle in the desired area for 24 hours.
5. Avoid opening the unit during the testing period.
6. After 24 hours, check the temperature of the water. If
required, adjust the temperature control in a small
increment (see CONTROL OPERATION).
Causes which affect the internal temperatures of
the cabinet include:
Troubleshooting 2
Page 30
USER GUIDE
u-line.com
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
U-Line Corporation (U-Line) Limited Warranty
One Year Limited Warranty
For one year from the date of original purchase, this U-Line product warranty covers all parts and labor to repair or replace any part of the
product that proves to be defective in materials or workmanship. For products installed and used for normal residential use, material
cosmetic defects are included in this warranty, with coverage limited to 60 days from the date of original purchase. All service provided by U-
Line under the above warranty must be performed by U-Line factory authorized service, unless otherwise specified by U-Line. Service
provided during normal business hours.
Available Second Year Limited Warranty
Beyond the standard one year warranty outlined above, U-Line offers an extension of the one year warranty coverage for an additional
second year from the date of purchase, free of charge. To take advantage of this second year warranty, you must register your product with
U-Line within two months from the date of purchase at u-line.com providing proof of purchase.
Five Year Sealed System Limited Warranty
For five years from the date of original purchase, U-Line will repair or replace the following parts, labor not included, that prove to be
defective in materials or workmanship: compressor, condenser, evaporator, drier, and all connecting tubing. All service provided by U-Line
under the above warranty must be performed by U-Line factory authorized service, unless otherwise specified by U-Line. Service provided
during normal business hours.
Terms
These warranties apply only to products installed in any one of the fifty states of the United States, the District of Columbia, or the ten
provinces of Canada. The warranties do not cover any parts or labor to correct any defect caused by negligence, accident or improper use,
maintenance, installation, service, repair, acts of God, fire, flood or other natural disasters. The product must be installed, operated, and
maintained in accordance with the U-Line User Guide.
The remedies described above for each warranty are the only ones that U-Line will provide, either under these warranties or under any
warranty arising by operation of law. U-Line will not be responsible for any consequential or incidental damages arising from the breach of
these warranties or any other warranty, whether express, implied, or statutory. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not apply to you. These warranties give you specific legal
rights, and you may also have other rights which vary from state to state.
Any warranty that may be implied in connection with your purchase or use of the product, including any warranty of merchantability or any
warranty fit for a particular purpose is limited to the duration of these warranties, and only extends to five years in duration for the parts
described in the section related to the five ye ar limited warranty ab ove. Some states do not al low limitations on how lo ng an implied warranty
lasts, so the above limitations may not apply to you.
• The warranties only apply to the original purchaser and are non-transferable.
• The second year and five year warranties cover products installed and used for normal residential or designated marine use only.
• The warranties apply to units operated outside only if designed for outdoor use by model and serial number.
• Replacement water filters, light bulbs, and other consumable parts are not covered by these warranties.
• The start of U-Line’s obligation is limited to four years after the shipment date from U-Line.
• In-home instruction on how to use your product is not covered by these warranties.
• Food, beverage, and medicine loss are not covered by these warranties.
• If the product is located in an area where U-Line factory authorized service is not available, you may be responsible for a trip charge
or you may be required to bring the product to a U-Line factory authorized service location at your own cost and expense.
• Units purchased after use as floor displays are covered by the limited one year warranty only and no coverage is provided for cosmetic
defects.
• Signal issues related to Wi-Fi connectivity are not covered by these warranties.
For parts and service assistance, or to find U-Line factory authorized service near you, contact U-Line:
8900 N. 55th Street, Milwaukee, WI 53223 • u-line.com • onlineservice@u-line.com • +1.800.779.2547
Copyright © 2014/2017 U-Line Corporation. All Rights Reserved. | Publication Number 30379 | 04/2017 Rev. K
Warranty 1
Page 31
42342_A WIRING DIAGRAM
GROUND:
GREEN or GREEN W/ YELLOW
NEUTRAL
HOT
RELAY
EMBRACO
COMPRESSOR
GREEN or
GREEN W/ YELLOW
GROUND:
115
VOLT
PLUG
220-240 VOLT
PLUG
OVERLOAD
CAP
CONTROL
DOOR
SWITCH
LIGHT
TO COMPRESSOR
BLUE
BLACK-HOT
(SMOOTH)
BLACK-NEUTRAL
(RIBBED)
BLACK
WHITE
FAN
WHITE
BLACK
RED
BLUE
BROWN
USER GUIDE
u-line.com
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Wire Diagram
Wire Diagram 1
Page 32
USER GUIDE
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Product Liability
Field service technicians are authorized to make an initial
assessment in the event of reported damages. If there are
any questions about the process involved, the technician
should call U-Line for further explanation.
While inspecting for defects or installation issues, photos
should be taken to document any damages or issues
found.
During the assessment, if the service technician is able to
find the source of the damage and it can be resolved by
replacement of a part, the servicer is authorized to
replace the part in question. The part that caused the
damage must be returned to U-Line in its entirety. The
part must be clearly labeled with the serial number of the
unit it was removed from, the date, and the servicer who
removed the part.
If the service technician determines the damage is the
result of installation issues (water connection/drain, etc.),
the consumer would be notified and the issues shall be
resolved at the direction of the consumer.
If damage is evident and the service technician is unable
to find the source, U-Line must be contacted at 1-800-
799-2547 for further direction
8900 N. 55th Street • Milwaukee, WI 53223
T: +1.414.354.0300 • F: +1.414.354.354.5696
Website: www.u-line.com
Right product. Right place.
Right temperature Since 1962.
Product Liability 1
Page 33
USER GUIDE
14 30911 1 2 XXXX
Year
Month
u-line.com
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Warranty Claims
The following information defines the parameters for filing
a warranty claim:
• Valid serial number needed
• Valid model number needed
• Narda (or equivalent) form or submitted online at
www.u-line.com
• 60 day submittal deadline from date of completed
service
• Only one repair or unit per warranty claim
• Refrigerant should be labeled and included on the labor
submittal
warranty status. We also accept the following
information to verify warranty status:
• New Construction Occupancy Documents
•Closing Paperwork
• Final Billing – Remodel
Noting all of the following on the warranty claim will be
considered proof of purchase, hard copy will not be
required:
• Name of the selling Dealer
• Date of purchase/installation
• Order or Invoice number (if available)
• Door and water level adjustments are covered 30 days
from install date.
Serial Number Requirements:
A typical serial number is shown above. The first two
digits of the first segment, 14, represents the production
year. The number between the dashes, 12, represents the
production month. In most cases, warranty status can be
verified by the production date information within the
serial number.
• Description of document reviewed (i.e. store receipt,
closing paperwork, etc)
Parts and labor claims are paid separately. Indicate part
numbers and description for parts used in the warranty
repair. Include the purchase invoice and name of the parts
supplier used to procure the parts.
• Alternatively, a Proof of Purchase (or equivalent) may
submitted with the warranty claim to document
Warranty Claims 1
Page 34
Parts
11
24
U-1024RS-00A
20
2
1
6
19
17
8
9
13
10
3
15
Item Description U-Line P/N
1 Anti tip brackets w/screws 80-54239-00
2 Back panel 80-54204-00
3 Compressor eletricals only 80-54149-00
4 Compressor w/electricals 80-54150-00
5 Condenser assembly 80-54212-00
6 Condenser fan 80-54378-00
7 Control w/knob 80-54202-00
8 Door assembly w/hinges 80-54792-00
16
9 Gasket, door 80-54213-00
10 Door light, bracket 80-54215-00
11 Drain pan w/double sided tape 80-54217-00
12 Drier 80-54055-00
13 Evaporator assembly 80-54275-00
14 Glass shelf (1) w/edge trim 80-54277-00
14
25
15 Grille w/ screws 80-54207-00
16 Handle w/logo 80-54214-00
17 Hinges (2) w/screws 80-54208-00
18 Leg Levelers (4) 80-54201-00
19 Lens cover 80-54206-00
20 Light 80-54205-00
21 Light switch 80-54216-00
22 Packaging 80-54209-00
23 Power cord 80-54793-00
24 Condenser fan blade 80-54379-00
25 Glass shelf btm 80-54274-00
26 Tool, leg leveler 80-54794-00
5
7
4
21
18
Parts 1
Page 35
USER GUIDE
NOTICE
u-line.com
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Ordering Replacement Parts
If you have a purchasing account, please utilize our
service website to order parts.
Orders may also be placed by Fax or phone. See our
contact information below:
www.U-LineService.com (with service login)
FAX Number: +1.414.354.5696
Phone Number: +1.800.779.2547
Use only genuine U-Line replacement parts. The
use of non-U-Line parts can reduce speed of ice
production, cause water to overflow from ice
maker mold, damage the unit, and void the
warranty.
Warranty parts will be shipped at no charge after U-Line
confirms warranty status. Please provide the model, serial
number, part number and part description. Some parts
will require color or voltage information.
If U-Line requires the return of original parts, we will
inform you when the parts order is taken. This
requirement will be noted on your packing list. A prepaid
shipping label will be included with the replacement part.
Please enclose a copy of the parts packing list and any
labor claims with your return. Please be sure the model
and serial numbers are legible on the paperwork. Tag the
part with the reported defect.
When ordering a non-warranty part, you will need an open
account and tax exemption on file at U-Line. Another
option would be to visit www.u-line.com to locate an
authorized parts distributor in your area.
Ordering Replacement Parts 1
Page 36
USER GUIDE
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
System Diagnosis Guide
REFRIGERATION SYSTEM DIAGNOSIS GUIDE
System
Condition
Normal Normal Slightly below
Overcharge Higher than
Undercharge Lower than
Partial
Restriction
Complete
Restriction
No Gas 0 PSIG to 25" Room
Suction
Pressure
normal
normal
Somewhat
lower than
normal vacuum
In deep
vacuum
Suction
Line
room
temperature
Very cold may
frost heavily
Warm-near
room
temperature
Warm - near
room
temperature
Room
temperature
(cool)
temperature
(cool)
Compressor
Discharge
Very hot Very hot Warm Cold Normal
Slightly warm
to hot
Hot Warm Warm Extremely cold
Very hot Top passes
Room
temperature
(cool)
Cool to hot Room
Condenser Capillary
Hot to warm Cool Cold Higher than
warm - Lower
passes cool
(near room
temperature)
due to liquid
Room
temperature
(cool)
temperature
(cool)
Tube
Room
temperature
(cool) or
colder
Room
temperature
(cool)
Room
temperature
(cool)
Evaporator Wattage
normal
Lower than
near inlet -
Outlet below
room
temperature
Extremely cold
near inlet -
Outlet below
room
temperature
backing up
No refrigeration Lower than
No refrigeration Lower than
normal
Lower than
normal
normal
normal
System Diagnosis Guide 1
Page 37
USER GUIDE
C
S
R
OVERLOAD PROTECTOR
STARTING RELAY
CAPACITOR
RELAY COVER
ULIN_0368_A
u-line.com
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Compressor Specifications
DANGER
!
Electrocution can cause death or serious injury.
Burns from hot or cold surfaces can cause
serious injury. Take precautions when servicing
this unit.
EMX20CLC
Disconnect the power source.
Do not stand in standing water when working
around electrical appliances.
Make sure the surfaces you touch are not hot or
frozen.
Do not touch a bare circuit board unless you are
wearing an anti-static wrist strap that is
grounded to an electrical ground or grounded
water pipe.
Refrigerant R600a
Voltage 115 - 127 VAC
Frequency 60 Hz
Run Cap 12μF/165 VAC
Start Winding 6.7 Ohm at 77°F
Run Winding 12.6 Ohm at 77°F
LRA 3.7 A
FLA 0.5 A
Starting Device 8EA14C
Overload 4TM142RFBYY-53
* All resistance readings are ±10%
Handle circuit boards carefully and avoid
touching components.
To measure the start winding resistance, measure across
the C and S pins.
To measure the run winding resistance, measure across
the C and R pins.
Also check S to R and you should get the sum of the run
and start windings.
To ensure the windings are not shorted, check the S and R
to ground.
Compressor Specifications 1
Page 38
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Troubleshooting - Extended
NORMAL OPERATING SOUNDS
All models incorporate rigid foam insulated cabinets to
provide high thermal efficiency and maximum sound
reduction for its internal working components. Despite this
technology, your model may make sounds that are
unfamiliar.
Normal operating sounds may be more noticeable because
of the unit’s environment. Hard surfaces such as cabinets,
wood, vinyl or tiled floors and paneled walls have a
tendency to reflect normal appliance operating noises.
Listed below are common refrigeration components with
brief description of the normal operating sounds they
make. NOTE: Your product may not contain all the
components listed.
• Compressor: The compressor makes a hum or pulsing
sound that may be heard when it operates.
• Evaporator: Refrigerant flowing through an evaporator
may sound like boiling liquid.
• Condenser Fan: Air moving through a condenser may
be heard.
• Automatic Defrost Drain Pan: Water may be heard
dripping or running into the drain pan when the unit is
in the defrost cycle.
Specific Errors and Issues
CAUTION
!
Never attempt to repair or perform maintenance
on the unit until the main electrical power has
been disconnected from the unit.
TROUBLESHOOTING GUIDE
Concern Potential Causes Action
Not Cooling Compressor overheating Verify proper air flow through condenser. (Refer to Airflow/General
Compressor not operating Test overload and relay, replace as needed.
Compressor operating - no cooling Refer to Refrigeration System Diagnosis Guide Section of this
Evaporator fan not operating, convect cool
models only
Frozen Product Control set too cold Refer to Adjusting Air Temperature Section of this manual.
Frost Buildup Inside
Unit
Internal Lights Not
Working
Noisy Refrigeration tubing touching cabinet Carefully reposition tubing.
Ice Buildup In Drain
Trou g h o r Drain
Problem
Door ajar or restricted from closing Inspect/Repair door closure, adjust as needed.
Door switch misaligned or defective Check light switch, wiring and acuator. Adjust as needed.
Fan blade obstruction (wiring, foam
insulation, packaging material)
Obstructed drain cup or tube Clear as needed, test flow.
Kinked condensate drain line Reroute condensate drain line and test flow.
Drain trough and cup misaligned Trough is slotted for adjustment. Loosen retainers and adjust as
information Section of this manual)
Confirm condenser fan operation. (Refer to Airflow/General
information Section of this manual)
manual.
Refer to Convection Cooling Section of this manual. convect cool
models only
Remove obstruction.
needed.
Troubleshooting - Extended 1
Page 39
USER GUIDE
DRYER
CONDENSER
COMPRESSOR
EVAPORATOR
u-line.com
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
THEORY OF OPERATION
Cooling process
Refrigerant is pumped from the compressor to the
condenser as a high pressure, high temperature vapor.
As the refrigerant cools in the high pressure condenser,
the vapor condenses to liquid. During this phase change,
a great amount of heat is rejected with the help of the
condenser fan.
The liquid then flows to the dryer where it is strained and
filtered.
From the dryer, the refrigerant flows through the capillary
tube which meters the liquid refrigerant to the evaporator.
CAPILLARY TUBE
The pressure of the refrigerant is reduced to the
evaporating or low side pressure.
The reduction of pressure on the liquid refrigerant causes
it to boil or vaporize until it reaches saturation
temperature. As the low temperature refrigerant passes
through the evaporator coil, it continues to absorb a lot of
heat, causing the boiling action to continue until the
refrigerant is completely vaporized. It is during this phase
that the most heat is absorbed (the cooling takes place) in
the refrigerator.
The refrigerant vapor leaving the evaporator travels
through the suction line to the compressor inlet. The
compressor takes the low pressure vapor and compresses
it, increasing both pressure and temperature. The hot,
high pressure gas is pumped out the discharge line and
into the condenser. The cycle continues.
Troubleshooting - Extended 2
Page 40
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Defrost
These units are automatic (cycle) defrost unit will defrost
itself when the control/sensor is satisfied of internal
temperatures. Defrost mode ends when control/sensor
asks for cooling.
Defrost 1
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