Tyco Solutions Programms, Smart Services Quick Glance
Solutions
Programs
Video Services
Value-added services to maximize your video security system
Video Services from American Dynamics are essential for customers looking to build
an IP security environment or wanting to find the most efficient way to leverage both
analog and IP solutions. Every customer environment is unique, and our program
specialists use their extensive experience working with some of the most complex
video surveillance and security installations in the world to design and install American
Dynamics systems to perform at their best.
Quick Glance:
• Ensures a smooth, problem-free
transition to IP
• Onsite or remote configuration/
programming of NVRs and client
• Field Certification for dealer/
integrators
• User training classes
• Network configuration and
consulting
• Systems upgrades performed
with minimal downtime
• Network inventory drawings for
pre install health check or post
install assessment
IP Video Security Installations
No doubt, IP video is quickly becoming the norm. In new construction, it’s almost
automatic for security systems to be built to leverage the IP network infrastructure. We
have the best integrators in the industry, and we work side by side with them to ensure
customers are getting the right expertise to properly assess everything required for
considering an IP security solution, such as:
• Network architecture and solution compatibility
• Adequate amount of disk space
• Network bandwidth considerations
• IT resource collaboration
Best Practices for Analog/IP Environment
Shared vision and ownership of results: that’s the philosophy of Smart Services.
Applying that to a customer’s security application means analyzing their requirements
and figuring out the best solution together. Sometimes that means a complete IP
system, but sometimes it means a slower, more strategic approach where both analog
and IP solutions are utilized. Luckily, we have the products and the ‘know-how’ to build
a system that will maximize your investments and work over the long haul.
Field Certification
There’s truly nothing like hands-on work, so any dealer who sends their technicians
to learn on the job site can earn certification, a requirement to sell and install any
VideoEdge/victor solution.
User Training
We offer hands-on classroom courses that will teach the installation, configuration,
operation and troubleshooting of our key video solutions including VideoEdge NVR,
victor unied client, HDVR hybrid recorder, and more. These comprehensive courses
range from one to four days and can also be held at your facility.
Contact your sales representative for
more information.
Utilize unique features and get the most out
of your investment in video management.
Solutions
Solutions
Programs
Programs
Configuration/programming of VideoEdge NVRs and victor client
and site manager
VideoEdge NVRs and victor unified client take video management to the next level.
With a robust command center, intuitive Smart Search functionality and support for
analog matrix systems, managing a video management system is now a revolutionary
experience. Our video service professionals are experts at working within the
requirements of your business to configure and program the system to work the way
you need it to. And, if you already have Intellex DVRs and analog cameras in your
facility, they’ll work with you to configure those to work with victor too!
System Upgrades
Whether you’re going from VideoEdge NVR v3.0 to v4.0, or v4.0x to v4.1, we can have
you up and running in no time. Our experts install, test (and test again!) to ensure you
are 100% comfortable with your system.
Network Configuration and Consulting
Our program specialists have more than 2 decades of network expertise, field-testing,
and IP video troubleshooting. Whether working within a private network or the more
stringent requirements of a corporate network, all of our experts are certified in CCNA,
CWNA and network essentials. In addition, we can provide a comprehensive “health
check” of your network, along with detailed drawings, before installing anything to
ensure your network is “video-ready”.
VideoEdge NVR server - victor client
RTP Port Ranges 6000 - 6255 UDPand 6970 - 7255 UDP
RTCP Port Range 32200 -38200 UDP
HTTP Port 80 and HTTPS Port 443
RTSP Port 554 TCP
VideoEdge NVR Server - site manager server
HTTP Port 80 and HTTPS Port 443
site manager server - victor client
HTTP Port 80 and HTTPS Port 443
Propietary Ports 8997 TCP and 8999 TCP
VideoEdge NVR Server - Remote Camera Network
HTTP Port 80 Configuration and MJPEG
RTSP Port 554 UDP for MPEG-4 Streaming
VideoEdge NVR Server - Local Camera Network
HTTP Port 80
VideoEdge NVR Server
ACL
LAN 01
ACL
LAN 04
site manager server
Camera Network Local
to NVR LAN 2 Interface
ACL
LAN 02
SECURE NETWORK
Remote Camera Network to
LAN 2 Router Gateway
ACL
LAN 03
ACL
LAN 05
victor client
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© 2012 Tyco International Ltd. and its respective companies. All rights reserved. AV0235-BR-201112-R01-LT-EN
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