Tyco iSTAR Ultra Installation And Configuration Manual

iSTAR Ultra

NSTALLATION AND CONFIGURATION GUIDE

REVISION D0

UM-280

C•CURE and Software House are registered trademarks of Tyco Security Products.

The trademarks, logos, and service marks displayed on this document are registered in the United States [or other countries]. Any misuse of the trademarks is strictly prohibited and Tyco will aggressively enforce its intellectual property rights to the fullest extent of the law, including pursuit of criminal prosecution wherever necessary. All trademarks not owned by Tyco are the property of their respective owners, and are used with permission or allowed under applicable laws.

Product offerings and specifications are subject to change without notice. Actual products may vary from photos. Not all products include all features. Availability varies by region; contact your regional sales manager.

Document Number: UM- 280

Revision Number: D0

Release Date: June 2016

Firmware Version: 6.3.0 and higher

This manual is proprietary information of Software House. Unauthorized reproduction of any portion of this manual is prohibited. The material in this manual is for information purposes only. It is subject to change without notice. Software House assumes no responsibility for incorrect information this manual may contain.

Preface

How to Use this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Finding More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Software House Customer Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Chapter 1 Overview and Introduction

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

General Control Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Access Control Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Types of Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Wall Mount Enclosure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Rack Mount Enclosures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

iSTAR Ultra Photograph. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Main Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

RM / Wiegand Signaling Readers (per ACM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Aperio Hubs and Readers (per GCM RS-485 Comm Port) . . . . . . . . . . . . . . . . . . . . . . 1-8

I/O (per ACM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

I/O (per GCM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

FAI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Onboard Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Product Comparison . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

Chapter 2 Site Requirements

Pre-Installation Planning and Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Equipment Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Types of Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Site Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

iSTAR Ultra Wall Mount Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Wall Mount Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

iSTAR Ultra Installation and Configuration Guide iii

Table of Contents

Wall Mount Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Rack Mount Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Rack Mount Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

IP-ACM Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Plastic Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Metal Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Grounding Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Additional Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13

Wiring Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

Heat Dissipation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

Grounding Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16

Reader Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17

Software House Readers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17

Third Party Readers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17

Chapter 3 iSTAR Ultra Network Topology

iSTAR Ultra Network Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

LAN and WAN Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Gateways and Firewalls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Local Address Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

IP Management Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Fully Qualified Domain Names. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Cluster Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Master and Member Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Master Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Single Master Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Communication Paths. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Primary Communications Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Secondary Communications Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Maintaining Cluster Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Single Master Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Adding Controllers to the Cluster. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Configuring Communication Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

Planning Primary Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

Primary Communication Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

Planning Secondary Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

Chapter 4 iSTAR Ultra Power, Batteries, and Backup

Power Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

iv iSTAR Ultra Installation and Configuration Guide

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Maximum Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Additional Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Heat Dissipation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Other Interactions with the Power System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

AC / Main Fail Input. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Low Battery Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Chapter 5 General Control Module (GCM)

General Control Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Network Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

J3 Battery Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

SW7- Soft Reset (Reboot). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

SW2 - Hard Processor Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

SW3 Rotary Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

S1-1 (Encryption) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

S1-2- CPNI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

S1-3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

S1-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

RS - 485 Terminators - SW5 and SW6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

LCD Contrast Potentiometer - RV1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

AC Fail - Low Battery - J2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

AC Fail Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Low Battery Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Tamper - J1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

GCM Power - J4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

RS-485 1 and 2 (J12 and J13) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

USB Type A - J8 and J9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

USB Micro A-B - J7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

RS-232 Diagnostic Port (P4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

COMM Board Connector - J15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

J14 SD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

Visual Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

Power - DS1 and DS2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

Table of Contents

Chapter 6 Access Control Module (ACM)

Access Control Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Switches and Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5

SW10 - ACM MCU Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5

J1 USB Type B 2.0 Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5

SW32 ACM Address Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5

RS - 485 Terminators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

Wet/ Dry Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

Output Relay Wet or Dry Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

Jumper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

iSTAR Ultra Installation and Configuration Guide v

Table of Contents

Activate on FAI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

FAI on this ACM - SW31. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

Enable FAI Latch - SW30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

Ports and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

J1 USB connection to GCM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

Tamper - J22 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

Reader Power - J4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

LOCK 1 Power - J2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

LOCK 2 Power - J3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

FAI and Key - J84 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

Wiegand Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9

Wiegand Port Rating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10

RS-485 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10

AUX Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11

INPUTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11

Supervision Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11

Relay Outputs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12

Dry Relay Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

Wet Relay Wiring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

Wet Wiring for a Magnetic Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14

Inputs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-17

NO/NC Dual EOL 1K. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-19

NO/NC Dual EOL 5K, 10K . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-20

Double EOL 1K, 5K, 10K. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-21

Single EOL 5K, 10K . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-21

Non-Supervised . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22

FAI Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-23

FAI Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-23

FAI Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-23

FAI without Latch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-23

FAI with Latch followed by Key Unlatch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-24

F and K input Supervision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-25

State of F, K, and Relay Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-26

Other Ultra Data from Status Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-27

Voltage Requirements and Distance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-27

Readers and Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-30

Chapter 7 IP-ACM Ethernet Door Module

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Switches and Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

IP-ACM Reset - SW3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

DIP Switch - SW1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Rotary Switch - SW2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

GigE - PoE - J1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

Ports and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

Local Power - P1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

Tamper - P15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

Lock Voltage - P2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

vi iSTAR Ultra Installation and Configuration Guide

Output 1 - P7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

Output 2 - P9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

RS-485 Readers - P5, P6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

Wiegand Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

Power and Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5

Initial Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6

Normal Operation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6

Standalone Configuration Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6

Readers and Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7

Chapter 8 iSTAR Configuration

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

iSTAR Ultra Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

ICU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

Troubleshooting Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

C•CURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

LAN Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

WAN Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4

Table of Contents

Chapter 9 Web Page Diagnostics

Web Page Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2

Displaying Diagnostic Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2

iSTAR Ultra Controller Status Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

Cluster Information Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5

IP-ACM Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5

Database Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-8

Network Status Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9

Reader & I/O Diagnostics Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10

SID Diagnostics Levels Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-11

Chapter 10 Maintenance

Setting the LCD Message Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2

Displaying Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4

Setting LCD Status Message Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4

Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5

Hardware Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5

Card Reader Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-6

Output Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-6

Output Change Display (Slow Mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-6

Input Change Display Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-6

Ethernet Port Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-7

GCM Battery Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-8

iSTAR Ultra Installation and Configuration Guide vii

Table of Contents

viii iSTAR Ultra Installation and Configuration Guide

Preface

This guide is designed for new and experienced security system users. The guide describes procedures for installing, configuring, using, and maintaining the iSTAR Ultra controller.

The guide assumes that you are a certified C•CURE 9000 Technician and have already installed C•CURE 9000.

In this Preface

 How to Use this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

 Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

 Finding More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

 Software House Customer Support Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

iSTAR Ultra Installation and Configuration Guide ix

Preface

How to Use this Manual

This manual contains the following information:

Chapter/Appendix Title Description

Chapter 1 Introducing the iSTAR Ultra Provides basic information about iSTAR Ultra, and includes

Chapter 2 Site Requirements Provides physical requirements for iSTAR Ultra

Chapter 3 iSTAR Ultra Topology Provides the information that you need to set up

Chapter 4 Power and Backup Provides details of iSTAR Ultra Power and Backup.

an overview of iSTAR Ultra hardware and features.

configuration.

iSTAR Ultra controllers for network communications.

Chapter 5 iSTAR Ultra GCM Controls and

Indicators

Chapter 6 iSTAR Ultra ACM Controls and

Indicators

Chapter 7 Using the iSTAR Configuration

Utility (ICU)

Chapter 8 iSTAR Ultra Web Page

Diagnostic Utility

Chapter 9 Maintenance and Diagnostics

(LCD diagnostics and tests)

Describes the LEDs, connectors, indicators, wiring details for the GCM.

Describes the LEDs, connectors, indicators, wiring details for readers, I/O modules, Aux ports, wet and dry relay outputs, inputs, alarm inputs, and FAI for the ACM.

Provides instructions for configuring iSTAR Ultra controllers using the iSTAR Configuration Utility (ICU).

Describes how to monitor controllers and observe controller diagnostics.

Describes how to monitor controllers and run controller diagnostics.

x iSTAR Ultra Installation and Configuration Guide

Conventions

Preface

This manual uses the following text formats and symbols.

Convention Meaning

Bold This font indicates screen elements, and also indicates when you

should take a direct action in a procedure.

Bold font describes one of the following items:

 A command or character to type, or

 A button or option on the screen to press, or

 A key on the keyboard to press

 A screen element or name

Regular italic font Indicates a new term, or a book title.

<text> Indicates a variable.

The following items are used to indicate important information.

NOTE

TIP

Indicates a note. Notes call attention to any item of information that may be of special importance.

Indicates an alternate method of performing a task.

Indicates a caution. A caution contains information essential to avoid damage to the system. A caution can pertain to hardware or software.

Indicates a warning. A warning contains information that advises users that failure to avoid a specific action could result in physical harm to the user or to the hardware.

Indicates a danger. A danger contains information that users must know to avoid death or serious injury.

iSTAR Ultra Installation and Configuration Guide xi

Preface

Finding More Information

You can access the C•CURE manuals and online Help for more information about C•CURE.

Manuals

C•CURE software manuals are available in PDF format on the C•CURE DVD.

You can access the manuals if you copy the appropriate PDF files from the C•CURE Installation DVD English\Manuals folder.

The available C•CURE and Software House manuals are listed in the C•CURE Getting Started Guide Product Guides and Help section, and as hyperlinks in the ONLINE.pdf file in the C•CURE DVD English\Manuals folder.

These manuals are also available from the Software House Member Center website (http://www.swhouse.com/TechnicalLibrary/TechLibSW.aspx).

Online Help

You can access C•CURE Help by pressing F1 or clicking Help from the menu bar in the Administration and Monitoring Station applications.

xii iSTAR Ultra Installation and Configuration Guide

Software House Customer Support Center

Telephone Technical Support

During the period of the Agreement, the following guidelines apply:

 Software House accepts service calls only from employees of the Systems Integrator of

Record for the installation associated with the support inquiry.

Before Calling

Ensure that you:

 Are the Dealer of record for this account.

 Are certified by Software House for this product.

 Have a valid license and current Software Support Agreement (SSA) for the system.

 Have the system serial number available.

 Have your certification number available.

Preface

Hours

Phone

Normal Support Hours Monday through Friday, 8:00 a.m. to 8:00 p.m., EST. Except holidays.

Emergency Support Hours 24 hours/day, seven days a week, 365 days/year.

Requires Enhanced SSA “7 x 24” Standby Telephone Support (emergency) provided to Certified Technicians.

For all other customers, billable on time and materials basis. Minimum charges apply – See MSRP.

For telephone support contact numbers for all regions, see www.swhouse.com/support/contact_technical_support.aspx.

iSTAR Ultra Installation and Configuration Guide xiii

Preface

xiv iSTAR Ultra Installation and Configuration Guide

Overview and Introduction

The iSTAR Ultra is an enhanced, intelligent controller for networked security systems. iSTAR Ultra hardware and firmware includes a general purpose board General Controller Module (GCM) and one or more special purpose Access Control Modules (ACM) modules.

This guide assumes you are a certified dealer who has attended iSTAR Ultra training and that you are familiar with networking concepts and hardware installation.

In This Chapter:

 Overview ........................................................................................................................................................... 1-2

 Types of Mounting........................................................................................................................................... 1-4

 Main Features ................................................................................................................................................... 1-7

 Product Comparison...................................................................................................................................... 1-11

iSTAR Ultra Installation and Configuration Guide 1–1

Overview

The iSTAR Ultra can support up to 16 traditional hard-wired readers and clustering of up to sixteen controllers. The Ultra supports wireless lock sets up to 32 total (this includes traditional and wireless) locksets. The iSTAR Ultra controller consists of the following hardware components:

 General Controller Module (GCM)

 Access Control Module (ACM) or IP-ACM (Ethernet door module) - a maximum of two

can be connected

General Control Module

The GCM is a General Purpose Module running the Linux provides the following features:

 Two network Gigabit Ethernet ports.

 Two RS-485 Ports for Aperio™ Hubs and Wireless Readers.

• Up to 30 eight Port Aperio Hubs.

• Up to 32 wireless Aperio Readers.

 An LCD panel that displays the current status, and provides built-in diagnostics.

 Four USB ports to communicate with the Access Control Modules (ACM) and import

encryption keys.

 One Micro A-B port. (For future use).

Access Control Module

The ACM is a special purpose Access Control Module that interfaces with the GCM and provides inputs, outputs, reader interfaces, and AUX outputs. An iSTAR Ultra can contain up to two ACMs that interface directly with Wiegand signaling devices, and RM reader busses. The RM reader busses can interface with Wiegand signaling devices and ABA (magnetic) signaling devices. External lock power can be used to “wet” the relay contacts, or to run them “dry” using an external power supply. FAI (Fire Alarm Interface) is also supported along with the ability to selectively latch the relays until released by a Key switch.

operating system. The GCM

The ACM contains the following ports:

 Supervised Inputs (24 ports) - supervision type is individually selected on each input.

 Socket mounted Primary Relays 5A Dry or 0.75A Wet.(8 ports)

 Permanently soldered Secondary Relays 1A Dry or Wet (8 ports)

 Reader Power In (12 Vdc)

 Lock 1 Power In (0 to 30 Vdc)

 Lock 2 Power In (0 to 30 Vdc)

 FAI (Fire Alarm Interface) and FAI Key signals

 AUX Output (8 ports) (12 Vdc)*

1–2 iSTAR Ultra Installation and Configuration Guide

Overview

The ACM supports a total of 8 readers in any combination of the following:

 RS-485 RM Reader (8 readers across 8 ports)

 Wiegand Reader (8 readers)

There are eight basic sections, on each ACM, that support the total of eight Readers. Each section has:

 One Reader port (either)

• One RM / RS-485 Reader port*

• One Wiegand signaling port*

 Three supervised Inputs

 Two relay Outputs

 One AUX output (12 Vdc)*

* The AUX power and whichever reader power is used, are limited to a total of 1.5 Amp.

The iSTAR Ultra also supports the IP-ACM Ethernet Door Module as an alternative choice for an ACM. The IP-ACM can be powered by either 12V supply or Power over Ethernet (PoE). It communicates to readers via wiegand interface or RS485 interface, and it communicates to the GCM via TCP/IP over Ethernet.

The IP-ACM supports two readers. The maximum number of IP-ACM modules supported per GCM is 32.

iSTAR Ultra Installation and Configuration Guide 1–3

Types of Mounting

The iSTAR Ultra and its components can be installed in a wall mount enclosure or in separate rack mount enclosures.

Wall Mount Enclosure

Figure 1-1 on page 1-4 shows a photograph of the iSTAR Ultra and its components in a wall mount enclosure.

Figure 1-1: Wall Mount Enclosure

GCM

ACM 1

ACM 2

1–4 iSTAR Ultra Installation and Configuration Guide

Rack Mount Enclosures

Figure 1-2 on page 1-5 shows the GCM in a rack mount enclosure.

Figure 1-3 on page 1-5 shows the rear of the GCM rack mount enclosure.

Types of Mounting

Figure 1-2: GCM Rack Mount Enclosure

LCD

Figure 1-3: GCM Rear Rack Mount Enclosure

AC Fail / Low Batt

RS-485 Ports

4 USB 2.0

2 Gbps NICs

Figure 1-4 on page 1-5 shows the ACM in rack mount enclosure.

Figure 1-4: ACM Rack Mount Enclosure

Power

iSTAR Ultra Installation and Configuration Guide 1–5

Types of Mounting

iSTAR Ultra Photograph

Figure 1-5 on page 1-6 shows a photograph of the iSTAR Ultra enclosure. The bright power LED will shine through the Power decal when the door is closed. The bright LED will extinguish when the door is opened.

Figure 1-5: STAR Ultra Photo

Power Indicator

Key Lock with Tamper inside

1–6 iSTAR Ultra Installation and Configuration Guide

Main Features

Processor

Storage

Power

Main Features

 Freescale i.MX6 ARM processor, 1GHz

 Compare iSTAR Pro @ 60 MHz, iSTAR eX @ 400 MHz

 2GB DDR3 RAM

 16GB SD Card

 Powered by 12 Vdc, from UL Listed apS power source or other UL 603 Listed, power-

limited power supply with appropriate ratings and a minimum 4 hours of standby power.

 Provides up to 1.5A @ 12Vdc unswitched to external devices:

• Wiegand signaling readers

• RS-485 ports

 Provides power to relays:

• Relays configurable to be wet or dry by jumper.

• Wet Relays provide current at main input voltage (12 or 24V with external DC supply).

• Each wet relay is limited to 0.75A (at 12 or 24V).

• Each Primary dry relay is limited to 5.0A (at 12 or 24V).

• Each Secondary dry relay is limited to 1.0A (at 12 or 24V).

 Full operating backup power is not provided by the board itself.

• Achieved with apS or external UPS,

• Upon loss of external power, data is written to onboard flash.

RM / Wiegand Signaling Readers (per ACM)

The ACM supports a total of 8 readers in any combination of the following:

 RS-485 RM Reader (8 readers across 8 ports)

 Wiegand Reader (8 readers)

There are eight basic sections, on each ACM, that support the total of eight Readers. Each section has:

 One Reader port (either)

• One RM / RS-485 Reader port*

• One Wiegand signaling port*

iSTAR Ultra Installation and Configuration Guide 1–7

Main Features

 Three supervised Inputs

 Two relay Outputs

 One AUX output (12 Vdc)*

* The AUX power and whichever reader power is used, are limited to a total of 1.5 Amp.

Aperio Hubs and Readers (per GCM RS-485 Comm Port)

An iSTAR Ultra GCM RS-485 Port supports a total of up to:

 15 Aperio Hubs

• Hubs can be 1 Port or 8 Ports

 16 Aperio Wireless Readers reporting to the Hubs

In other words, there can be up to 30 Hubs and/or 32 Wireless Readers per iSTAR Ultra.

There can be any combination of Hubs and Wireless Readers that do not exceed these limits.

The configured RM / Wiegand Readers can only exist to the extent that the configured Aperio Readers are less than 32.

I/O (per ACM)

NOTE

The maximum number of enabled readers, wired or wireless, per iSTAR Ultra is 32. The maximum number of readers hard wired to ACMs is 16.

 24 general purpose inputs.

 16 general purpose relays:

• Dry or wet contact settable per relay by jumpers.

• 4-pin connectors to support NO/NC and Dry/Wet configurations.

 Special purpose inputs:

• Tamper (from enclosure door).

• Main AC fail (from apS).

• Low external battery (from apS.)

NOTE

The following 4 inputs to the host are determined by the firmware. There is no actual wiring to the iSTAR Ultra board.

• FAI Alarm State (J40 F input).

• FAI Relay Control State.

• FAI Interlock Key State (J40 K input).

 Onboard battery low.

1–8 iSTAR Ultra Installation and Configuration Guide

I/O (per GCM)

Communications

Main Features

 Large standard two-piece terminal blocks and spacing minimize the potential of mis-

wiring.

 1 USB 2.0 Port for communication to the GCM.

 RS-485 Comm Ports

• 2 four-pin Ports for Aperio Hubs

 USB 2.0 Ports

• 4 USB host port.

• The only use of USB in the first version is to connect to the ACMs and to import encryption keys, in the same way as iSTAR eX.

• 1 USB Micro B port. (not currently used).

 Serial debug port. Data is also available using ICU iWatch2.

FAI

Onboard Controls

 Two 1 Gbps full duplex, Auto Sense Ethernet Ports.

 FIPS-197 and AES 256-bit encryption.

 Can cluster with other iSTAR Ultras either encrypted or non-encrypted.

 Can cluster with iSTAR Edges, eXs, Pros, iSTAR Ultra SEs (Ultra Mode) and other iSTAR

Ultras, when encrypted.

Fire Alarm Interlock. When the F input is true, FAI activates relays that are enabled for FAI by individual enable switches. The Primary relays (large, mounted in sockets) can be configured to activate when the FAI signal goes true.

 LCD with backlight for Status and Diagnostics.

 Rotary switch for diagnostics, as with iSTAR eX and Edge.

 LEDs for serial, Ethernet, power and relay states.

• Two power LEDs: one super bright LED that is on when the enclosure door is closed, and one green LED that is always on when main power is present.

• Relay activation LEDs are not affected by enclosure door.

• All other LEDs only turn on when enclosure door is open.

 Soft Reboot button. (Also backs up the DB).

 Hard Reset (Stops Linux. Can be used to restore Factory defaults) See Table 5-1 on

page 5-4.

iSTAR Ultra Installation and Configuration Guide 1–9

Main Features

Housing

 Switches for serial termination of RM ports.

 Switches for selection of relays for control by FAI.

 Switch for FAI Enable.

 Switch for FAI Latch Enable.

 Switch for AES Encryption.

 Jumpers for relay wet/dry control.

 Switch for Backup/Restore.

 Rack mount Enclosures

 Wall mount Enclosure

1–10 iSTAR Ultra Installation and Configuration Guide

Product Comparison

Table 1-1 compares the iSTAR Ultra with other iSTAR controllers.

Table 1-1: Product Comparison Table (i2, i3, i4, i5 are firmware suffixes)

Product Comparison

iSTAR Ultra

Feature

Processor Freescale

Speed, MHz 1000 1000 1000 180 400 60 50

Win CE Version

Linux yes yes yes no no no no

RAM 2 GB DDR3

Flash 16 GB SD

Cards average card record

Cards - very large card record

i.MX6 ARM processor, 1GHz

N/A N/A N/A 5 5 3 3

RAM

Card

500K (Software limit)

(Ultra Mode)

Freescale i.MX6 ARM processor, 1GHz

2 GB DDR3 RAM

16 GB SD Card

500K (Software limit)

iSTAR Ultra

(Pro Mode)

Freescale i.MX6 ARM processor, 1GHz

2 GB DDR3 RAM

16 GB SD Card

500K (Software limit)

iSTAR Edge

ARM Atmel

9260

64 MB 64 MB 64 MB 16 MB

128 MB 32 MB plus

>250K >250K >250K 27K

>100K >100K > 100K 10K

iSTAR eX

ARM Marvell

PXA255

256 mb on included CF Card

iSTAR Pro

PowerPC Motorola

MPC860

16 MB 8 MB

PowerPC Motorola

MPC860

iSTAR

Classic

Cards - very small card record

Full operating backup power provided

External backup power supported

500K (Software limit)

No No No No Yes No No

apS, other external UPS or backup of Power Sourcing Equipment

500K (Software limit)

apS, other external UPS or backup of Power Sourcing Equipment

500K (Software limit)

apS, other external UPS or backup of Power Sourcing Equipment

>400K >400K > 400K 45K

apS, other external UPS or backup of Power Sourcing Equipment

iSTAR Ultra Installation and Configuration Guide 1–11

Other external UPS, if wired correctly and our other hardware still used.

apS, other external UPS

Product Comparison

Table 1-1: Product Comparison Table (i2, i3, i4, i5 are firmware suffixes), continued

Feature

Power fail data backup

Onboard Ethernet

Secondary Ethernet

Expansion connectors

Expansion functions supported

iSTAR Ultra

To SD card flash

External Battery back up is required to avoid any data loss during a power loss.

2 NICs each

1000, 100, 10

Auto-sense

1000, 100, 10

Auto-sense

USB, 4 Hosts, 1 Client

Encryption key transfer

iSTAR Ultra

(Ultra Mode)

To SD card flash

External Battery back up is required to avoid any data loss during a power loss.

2 NICs each

1000, 100, 10

Auto-sense

1000, 100, 10

Auto-sense

USB, 4 Hosts, 1 Client

Encryption key transfer

iSTAR Ultra

(Pro Mode)

iSTAR Edgei4iSTAR eX

To SD card flash

External Battery back up is required to avoid any data loss during a power loss.

2 NICs each

1000, 100, 10

Auto-sense

1000, 100, 10

Auto-sense

USB, 4 Hosts, 1 Client

N/A Encryption key

To onboard flash with on-board Alkaline Batteries to provide for an orderly shut down and keep the Real Time Clock running.

1 NIC 100, 10

Auto-sense with optional PoE Plus

Not supported Onboard

USB, 2 host USB, 1 host 2 PCMCIA

transfer

To CF card with SLA Battery to provide for an orderly shut down and Coin Cell battery to keep the Real Time Clock running.

2 NICs each

100, 10

Auto-sense

100, 10

Encryption key transfer, 8reader expansion

iSTAR Pro

Sleep with memory retained by onboard batteries.

1 NIC plus PCMCIA option

Optional PC card

slots

N/A N/A

To flash simm

1 NIC plus PCMCIA option

Optional PC card

1 PCMCIA slot

iSTAR

Classic

Dialup RRAS (future) RRAS (future) RRAS no no yes, PC card,

RRAS

Serial host RS-232 comm

Total nonwireless readers allowed

Wiegand signaling readers

RMs allowed 8, 16 with

Total Aperio Hubs/Readers allowed

no no no no no yes, RRAS yes, RRAS

8, 16 with second ACM

second ACM

30 Hubs

32 Readers

8, 16 with second ACM

30 Hubs

32 Readers

(Future)

8, 16 with second ACM

N/A N/A N/A N/A N/A

2 Reader - 2

4 Reader - 4

1 Reader - 1 Wiegand

2 Reader - 2 Wiegand

4 Reader - 2 Wiegand

2 Reader - 2 RM rdrs.

4 Reader - 4 RM rdrs.

4, 8 with USB key

4 8, 16 with

4, 8 with USB key

8, 16 with second ACM

second ACM

8, 16 with second ACM

yes, PC card, RRAS

8, 16 with second ACM

1–12 iSTAR Ultra Installation and Configuration Guide

Table 1-1: Product Comparison Table (i2, i3, i4, i5 are firmware suffixes), continued

Product Comparison

iSTAR Ultra

Feature

I8s allowed 16 per ACM 16 per ACM 8 per ACM 2 Rdr - 4 I/8s

R8s allowed 16 per ACM 16 per ACM 8 per ACM 2 Rdr - 4 R/8s

Schlage Wyreless (Readers/ PIMs)

General purpose serial ports

Encryption Super Strong,

General purpose Inputs onboard

32 PIMs

32 Readers

0000022

FIPS-197, AES 256

ECC or RCA 1024

24, 48 with second ACM

(Ultra Mode)

32 PIMs

32 Readers

(Future)

Super Strong, FIPS-197,

AES 256

ECC or RCA 1024

24, 48 with second ACM

iSTAR Ultra

(Pro Mode)

16 PIMs

16 Readers

(only one RS485 port)

(Cannot use RSA RC4)

16, 32 with second ACM

iSTAR Edge

4 Rdr - 8 I/8s

4 Rdr - 8 R/8s

N/A Yes Yes N/A

Super Strong, FIPS-197, AES 256

ECC or RCA 1024

8 16 16, 32 with

iSTAR eX

8 8, 16 with

Super Strong, FIPS-197, AES 256

ECC or RCA 1024

iSTAR Pro

second ACM

RSA RC4 128 bit

second ACM

iSTAR

Classic

8, 16 with second ACM

RSA RC4 128 bit

16, 32 with second ACM

Input resistor configuration

Relays onboard

Open collector outputs onboard

FAI Yes Yes No Yes No No No

PoE, PoE+ (future) (future) No Yes No No No

Clustering

(Encrypted)

23 choices per

INPUT,

including dual range SWH 1K

16, 32 with second ACM

1/2 of the relays are socketed.

----4--

Open collector outputs are available on RM-4s connected to the iSTAR.

16 Total (Ultra, SE Ultra Mode, Edge, eX)

23 choices per

INPUT,

including dual range SWH 1K

16, 32 with second ACM

1/2 of the relays are socketed.

16 Total (Ultra, SE Ultra Mode, Edge, eX)

SWH 1K dual range or nonsupervised

8, 16 with second ACM

All of the relays are socketed.

N/A

23 choices per board, including dual range SWH 1K

4 4 8, 16 with

16 Total (Ultra, SE Ultra Mode, Edge, eX)

23 choices per board, including dual range SWH 1K

16 Total (Ultra, SE Ultra Mode, Edge, eX)

SWH 1K dual range or nonsupervised

second ACM

N/A N/A

SWH 1K dual range or nonsupervised

8, 16 with second ACM

iSTAR Ultra Installation and Configuration Guide 1–13

Product Comparison

Table 1-1: Product Comparison Table (i2, i3, i4, i5 are firmware suffixes), continued

iSTAR Ultra

Feature

Clustering

(NonEncrypted)

Diagnostic LCD

The iSTAR Ultra can be clustered with other encrypted iSTAR’s (Ultra, Ultra SE Ultra Mode, eX, and Edge) using AES 256. Or, clustered with

non-encrypted iSTAR’s (Ultra, Ultra SE Pro Mode, Pro, Classic).

iSTAR Ultra supports up to 32 wireless readers and up to 16 RM/Wiegand readers. The RM/Wiegand readers can only exist to the extent that the wireless readers are less than 32.

Note: iSTAR Ultra and iSTAR Ultra SE Ultra Mode can enable or disable Encryption with S1-1.