Turtle Beach Disney Infinity 2.0 User Manual

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Officially Licensed Stereo Gaming Headset
FOR / POUR: Xbox 360 | PS4™ | Wii U™ | PC | Mac | Mobile Gaming
USER GUIDE
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DISNEY INFINITY:
STEREO GAMING HEADSET
Power Up your sound with the Disney Innity: Marvel Super Heroes Multiplatform Stereo Gaming Headset! Get massive sound from 50mm speakers to match the huge levels and incredible gameplay along with clear chat and unmatched comfort for a heroic gaming experience.
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Package Contents
For our Knowledgebase and Technical Support please visit
turtlebeach.com/support
A C
Marvel Super Heroes Headset
with In-line Amplifier
D
GAME
BASS BOOST MUTE-MIC-ON
CHAT
In-line Amplifier
B
RCA Splitter Cable
E F
®
Xbox 360
Chat Cable
Turtle Beach Sticker Decals
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Table of Contents
About the Marvel Super Heroes P5
Using the In-Line Amplier P6
Xbox 360 Setup P7
PS4 Setup P12
Wii U Setup P14
PC Setup P15
Mac Setup P16
Mobile Setup P17
Using your Decals P18
Troubleshooting Tips P19
Specications P20
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About the Marvel Super Heroes
Super power your sound with the Disney Innity: Marvel Super Heroes Stereo Gaming Headset! Get massive sound to match the huge levels and incredible gameplay along with clear chat and unmatched comfort for a heroic gaming experience.
Transform Your Headset
Personalize your headset with three included character decals!
Full-Range Audio
Powerful 50mm Neodymium speakers deliver sizzling highs &
thunderous lows.
Be Heard Loud & Clear
Fully adjustable, high-sensitivity microphone on a removable boom.
Quiet & Comfortable
Adjustable, around-the-ear design optimized for noise isolation and long play sessions.
For All Your Audio Needs
Go beyond games and use the headset for Skype™, enjoying videos, music and more.
Boost Your Bass*!
Add more rumble to the game audio.
Set the Mix*!
Set the balance of game and chat audio how you’d like.
Stop SHOUTING*!
Hear your own voice in the headset to avoid shouting into the mic.
*Amplier features available for Xbox 360 and PC/Mac.
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Using the In-Line Amplier
Chat Volume Control
Xbox 360 Chat Connection
Bass Boost Control
Game Volume Control
CHAT
BASS BOOST MUTE-MIC-ON
Headset Connection
GAME
Mic Mute Indicator LED
Mic Mute Switch
Chat Volume Control
Controls the level of incoming chat audio from your Xbox 360.
Game Volume Control
Controls the level of game audio from your Xbox 360. On the PC this will act as a master volume (Game+Chat).
Bass Boost Control
Adjusts the Bass Boost intensity. Turn this up for a more powerful bass response.
Mic Mute Switch
Switches to enable or mute the microphone. The Mic Mute Indicator LED indicates if the Mic is On (Green) or muted (Red).
Xbox 360 Chat Jack
Connect the included Xbox 360 Chat Cable from this jack to a Xbox 360 Controller to chat. Make sure to follow all of the instructions in the Xbox 360 Setup section of this guide for best performance.
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Xbox 360 Setup
The Disney Innity Marvel Super Heroes Headset can be set up a variety of ways to match different Xbox 360 Console Versions and A/V Connections. Check the following pages for the set-up that most closely resembles your home gaming system. If you still have questions visit turtlebeach.com/support for more information.
Xbox 360® Slim Setup
HDMI
HDMI
A
HDMI Cable
B
Xbox 360 Audio Adapter*
Pink (not used)
Green
GAME
CHAT
USB
USB
BASS BOOST MUTE-MIC-ON
For best Xbox chat performance, use with official Microsoft Xbox 360 products. *Older Xbox 360 models and Xbox 360 Slim models require an Xbox 360 Audio Adapter Cable for audio output when used with an HDMI connection (Adapter available from turtlebeach.com).
Note: If your HDMI TV has red and white AUDIO OUT RCA jacks, you can use them to feed the sound from your TV to your Disney Infinity headset. (AUDIO IN jacks will not send sound to your headset. AUDIO OUT is required).
Xbox 360 Audio Adapter
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Xbox 360 Setup
Xbox 360® A/V Setup
Audio In
White
Red
Yellow
White
Red
Yellow
B
A
Xbox 360® AV Cable
USB
Green
Pink (not used)
GAME
CHAT
BASS BOOST MUTE-MIC-ON
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Xbox 360 Setup
Xbox 360 E HDMI Setup
HDMI
A
HDMI Cable
Green
USB
Pink (not used)
CHAT
BASS BOOST MUTE-MIC-ON
GAME
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Xbox 360 Setup
Xbox 360 E RCA Setup
RCA
Audio In
White
Red
Yellow
White
Red
Yellow
B
A
Green
AV
USB
Xbox 360® AV Cable
USB
Pink (not used)
GAME
CHAT
BASS BOOST MUTE-MIC-ON
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Xbox 360 Setup
Xbox 360® Chat Setup
1
C
A
CHAT
BASS BOOST MUTE-MIC-ON
GAME
Press Xbox Guide button
2
Select Settings > Preferences > Voice. Set Voice Volume to 10. Set Game Volume to 10. Set Voice Output to Play Through Headset.
3
Voice
Voice volume 10
Game volume 10
Mute Kinect
Voice Output
Play Through Headset
Play Through Speakers
Play Through Both
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PS4 Setup
Primary Output Port
Connect your headset directly to the PS4 Controller. Make sure the connection is secure for best performance. If prompted on-screen, select the PSN Account you are currently using, otherwise certain chat functions will not work correctly.
A
Audio Output Settings
Output to Headphones
Audio Format (Priority)
x
Enter Back
1. Go to Settings » Sound and Screen » Audio Output Settings » Output to Headphones
2. Select All Audio. Controller.
All Audio
Chat Audio
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PS4 Setup
Too Low Good Too High
Audio Devices
Volume Control (Headphones)
Microphone Level
x
Enter Back
3. Go to Settings » Devices » Audio Devices » Headsets and Headphones » Volume Control (Headphones)
4. Turn up the volume level to your preference.
User 1
Microphone Level
Speak into the microphone and adjust the microphone level so that the input volume is in the [Good] range. Increase the microphone level if the input volume is too low, and decrease the microphone level if the input volume is too high.
Input Volume
Microphone Level
OK
Back
5. Go to Settings » Devices » Audio Devices » Headsets and Headphones » Microphone Level
6. Follow the on-screen instructions to calibrate your microphone.
User 1
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Wii U Setup
Connect your headset directly to the Wii U Gamepad. Make sure the connection is secure and the Wii U will automatically detect your headset, no setup necessary!
Front View
A
Top View
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PC Setup
The Disney Innity Marvel Super Heroes Headset with In-Line Amplier is compatible with Windows PCs that have separate Green (Audio) and Pink (Microphone) Headset connections. The USB is used for power only.
If your PC uses a single Headset Jack, we suggest connecting your headset directly without the In-Line Amplier. (See Mac Setup for connection Diagram)
A
CHAT
GAME
BASS BOOST MUTE-MIC-ON
pink
green
When using this setup the Game Volume Control will act as your master for all incoming audio. The “Chat” Volume Control is not used on PC.
Note: When using a headset in third-party Applications it may be necessary to congure additional settings.
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Mac Setup
A
Connect your headset directly to the Headset Jack on your Mac. Make sure the connection is secure and your Mac will automatically detect your headset, no setup necessary.
Note: When using a headset in third-party Applications it may be necessary to congure additional settings.
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Mobile Setup
Make sure the headset is connected rmly to your Mobile Device. All audio will be routed to your headset automatically and the mic will be used for all voice apps/phone calls.
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Decals
Note: Just place your chosen character decal right onto your earcups here. Be sure to remove any previous decal before applying a new one.
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Troubleshooting Tips
If.. Then..
Connect the USB plug from the in-line amplier to a USB port on your console.
Make sure the headset is plugged all the way into the device it is being used with. The headset’s metal plug
should not be showing when it is connected rmly. My mic doesn’t work (other players can’t hear me).
I don’t hear game audio in either/both speakers.
Make sure the in-line amp box LED is lit *green*. If it’s lit
red, set the Mute switch to “On” to make the LED green.
Put on the headset and speak into the mic.
You should hear your own voice in the headset. If not,
then please contact tech support.
You can also test the mic by connecting the headset
directly to a mobile phone, then making a phone call.
To test the speakers:
Unplug the headset from the in-line amplier.
Plug the headset directly into a portable music player
and play a music track.
If you cannot hear audio on one side or both sides, then
please contact tech support.
If you can hear audio clearly on both sides during this
test, then your headset is functioning properly, and you
will want to test the in-line amplier next.
Plug the headset into the in-line amplier.
Connect the in-line amplier’s USB plug to a USB port
on your game console or a PC.
Connect the in-line amplier’s green plug to a portable
music player and play a music track.
If you cannot hear audio on one side or both sides, then
To test the in-line amplier:
I can’t hear other players on Xbox LIVE.
If your issue is not resolved by these steps, please visit turtlebeach.com/support
please contact tech support.
If you can hear audio clearly on both sides during this
test, then your headset and in-line amplier are
functioning properly. The issue would then be with the
RCA Splitter Cable, your Xbox 360 AV cable, or the audio
jacks on your TV.
Check that the Chat Cable is connected securely to your
Xbox 360 controller and to your headset’s in-line
amplier.
Make sure your Xbox 360’s Voice settings are congured
properly; see page 11.
Try using a different Xbox 360 controller. (A worn-out
controller jack can cause chat connection problems.)
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Specications
CHAT
GAME
BASS BOOST MUTE-MIC-ON
· Speakers 50mm with Neodymium Magnets (32Ω)
· Frequency Response 20Hz – 20KHz 120dB @ 1KHz
· Headphone Amplier Stereo (35mW/Ch)
· Earpad Design Over-Ear (Closed)
· Earpad Material Fabric (Black) with Foam Cushion
· Bass Boost Variable up to +12dB@150Hz
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Important Safety Information
To avoid potential damage to the device, always disconnect all cables before transporting it.
WARNING: Permanent hearing damage can occur if a headset is used at high volumes for extended periods of time, so it is important to keep the volume at a safe level. Over time, your ears adapt to loud volume levels, so a level that may not cause initial discomfort can still damage your hearing. If you experience ringing in your ears after listening with the headset, it means the volume is set too loud. The louder the volume is set, the less time it takes to affect your hearing. So, please take care to listen at moderate levels.
· Before placing a headset on your ears, turn the volume down completely, then slowly increase it to a comfortable level.
· Turn down the volume if you can’t hear people speaking near you.
· Avoid turning up the volume to block out noisy surroundings.
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Regulatory Compliance Statements for the Disney Innity
Federal Communications Commission (FCC) Compliance Notices
Class B Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15,
Subpart B of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.
Canadian ICES Statements
Canadian Department of Communications Radio Interference Regulations
This digital apparatus does not exceed the Class B limits for radio-noise emissions from a digital apparatus as set out in the
Radio Interference Regulations of the Canadian Department of Communications. This Class B digital apparatus complies
with Canadian ICES-003.
Règlement sur le brouillage radioélectrique du ministère des Communications
Cet appareil numérique respecte les limites de bruits radioélectriques visant les appareils numériques de classe B prescrites
dans le Règlement sur le brouillage radioélectrique du ministère des Communications du Canada. Cet appareil numérique
de la Classe B est conforme à la norme NMB-003 du Canada.
AUSTRIA, BELGIUM, BULGARIA, CYPRUS, CZECH REPUBLIC, DENMARK, ESTONIA, FINLAND, FRANCE, GERMANY, GREECE,
HUNGARY, IRELAND, ITALY, LATVIA, LITHUANIA, LUXEMBOURG, MALTA, NETHERLANDS, POLAND, PORTUGAL, ROMA-
NIA, SLOVAKIA, SLOVENIA, SPAIN, SWEDEN, UNITED KINGDOM, ICELAND, LICHTENSTEIN, NORWAY,
SWITZERLAND
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Declaration of Conformity
Marking by this symbol:
indicates compliance with the Essential Requirements of the EMC Directive of the European Union (2004/108/EC). This
equipment meets the following conformance standards:
Safety: EN 60950-1: 2006 + A11 + A1 + A12 (T-Mark License)
Also Licensed for Standards:
IEC 60950-1: 2005 + A1: 2009, (CB Scheme Report/Certicate),
UL60950-1 (NRTL License), CSA22.2, 60950-1 (SCC License)
Additional licenses issued for specic countries available on request
Emissions: EN 55022: 2010, EN 50332-1: 2000, EN 50332-2: 2003
CISPR 22: 2008
Immunity: EN 55024: 2010, EN61000-4-2: (2008-12), EN61000-4-3: (2010-04), EN61000-4-4: (2011-03),
EN 61000-4-6: (2005), EN 61000-4-8: (2009-09)
The products are licensed, as required, for additional country specic standards for the International
Marketplace. Additional issued licenses available upon request.
Environmental: Low Voltage Directive 2006/95/EC, RoHS 2011/65/EU,
REACH 2006/1907/EC, WEEE 2012/19/EU, Packaging 94/62/EC
Warning!
This is a Class B product. In a domestic environment, this product may cause radio interference, in which case, the user
may be required to take appropriate measures.
Achtung!
Dieses ist ein Gerät der Funkstörgrenzwertklasse B. In Wohnbereichen können bei Betrieb dieses Gerätes Rundfunk-
störungen auftreten, in welchen Fällen der Benutzer für entsprechende Gegenmaßnahmen verantwortlich ist.
Attention!
Ceci est un produit de Classe B. Dans un environnement domestique, ce produit risque de créer des interférences ra-
dioélectriques, il appartiendra alors à l’utilisateur de prendre les mesures spéciques appropriées.
This symbol on the product or its packaging indicates that this product must not be disposed of with your other house­hold waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste for recycling, please contact your local authority, or where you purchased your product.
© Disney ©MARVEL
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LIMITED ONE YEAR WARRANTY FOR TURTLE BEACH PRODUCTS:
Voyetra Turtle Beach, Inc. (“VTB”) warrants to the original end-user purchaser (“Purchaser”) that the retail Turtle Beach hardware product herein (“Prod­uct”) will be free of defects in materials and workmanship for a period of one year from the date of purchase by the Purchaser (“Warranty Period”). Any Extended Warranty or Service Plans purchased through a Retail store are not honored by VTB. The Warranty refers to the repair/replacement of a defec­tive product during this period and not a refund.
This limited warranty is extended only to the original Purchaser of a new product, which was not sold “AS IS”. It is not transferable or assignable to any subsequent purchaser. This limited warranty is applicable only in the country or territory where the Product was purchased from an authorized VTB retailer and does not apply to a Product that has been purchased as used or refurbished or was included as part of a non-VTB product.
WARRANTY SERVICE: In the USA and CANADA Warranty Service is provided by our Turtle Beach USA ofces and in all other Countries it is provided by our local Interna­tional Distributors when available. Refurbished/Recertied products are sold on an AS IS basis with a 90-day Warranty or less in accordance with each vendor’s policy.
VTB does not warrant uninterrupted or error-free operation of the Product and is under no obligation to support the Product for all computer operat­ing systems or future versions of such operating systems.
If a defect should occur during the Warranty Period, Purchaser must contact VTB to obtain a Return Merchandise Authorization (“RMA”) number on the basis of the dated purchase receipt. Purchaser will be responsible for shipping costs incurred in returning the defective Product to an authorized VTB service center, or to the repair facility located at VTB’s corporate headquarters. VTB will not be responsible for other products or accessories included with the defective Product sent to VTB. The RMA number must be clearly indicated on the outside of the package. Packages without an RMA number will be refused by VTB or its representatives and returned to sender at the sender’s expense.
In the event of a defect, Purchaser’s sole and exclusive remedy, and VTB’s sole liability, is expressly limited to the correction of the defect by adjust­ment, repair, or replacement of the Product at VTB’s sole option and expense. VTB owns all Products it has replaced and all parts removed from repaired Products. VTB uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products. If VTB repairs or replaces a product, the original Warranty Period is not extended, however, VTB warrants that repaired or replacement parts will be free from defects in material and workmanship for a period of thirty (30) days from the date of repair or replacement, or for the remainder of the Warranty Period, whichever is greater.
This warranty does not apply to any Product that has had its serial number altered, removed or defaced, or any Product damage caused by shipping, improper storage, accident, problems with electrical power, abuse, misuse, neglect, ordinary wear, acts of God (e.g. ood), failure to follow directions, improper maintenance, use not in accordance with product instructions, unauthorized modication or service of the Product or damage resulting from the use of the Product with hardware, software or other products not provided by or specically recommended by VTB.
NOTES:
- Replacement Parts and accessories that are subject to “wear and tear” such as earpads, mic foam covers, talkback cables, etc. have a three (3) month Warranty.
- Replacement Parts for Discontinued Products are sold on an AS IS basis, they are not supported and come with a 30 day Warranty.
THIS LIMITED WARRANTY IS PURCHASER’S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. TO THE EXTENT PERMITTED BY APPLICABLE LAW, VTB HEREBY DISCLAIMS THE APPLICABILITY OF ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE FOR THE PRODUCT. IF SUCH A DISCLAIMER IS PROHIBITED BY APPLICABLE LAW, THE IMPLIED WARRANTY IS LIMITED TO THE DURATION OF THE FOREGOING LIMITED WRITTEN WARRANTY.
IN NO EVENT SHALL VTB BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOST PROFITS, DATA, OR LOSS OF USE, ANY THIRD PARTY CLAIMS, AND ANY INJURY TO PROPERTY OR BODILY INJURY (INCLUDING DEATH) TO ANY PERSON, ARISING FROM OR RELATING TO THE USE OF THIS PRODUCT OR ARISING FROM BREACH OF THE WARRANTY, BREACH OF CON­TRACT, NEGLIGENCE, TORT, OR STRICT LIABILITY, EVEN IF VTB HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
This warranty supersedes all prior agreements or understandings, oral or written, relating to the Product, and no representation, promise or condi­tion not contained herein will modify these terms. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. This warranty gives you specic legal rights. You may also have other rights, which vary from state to state. Any action or lawsuit for breach of warranty must be commenced within eighteen (18) months following the purchase of the Product.
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EXCLUSIONS FROM LIMITED WARRANTY:
This Limited Warranty shall not apply and VTB has no liability under this Limited Warranty if the Turtle Beach Product:
- is used for commercial purposes such as “LAN, Call Centers” (including rental or lease);
- is modied or tampered with;
- is damaged by Acts of God, power surge, misuse, abuse, negligence, accident, wear and tear, mishandling, misapplication, or other causes unrelated to defective
materials or workmanship;
- serial number is defaced, altered or removed;
- is not used in accordance with the documentation and use instructions; or
- is repaired, modied or altered by other than authorized repair centers.
- is no longer available because it was discarded.
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For: Xbox 360 | PC | PS4|
WiiU | Mac | Mobile Gaming
Watch Turtle Beach product training videos at:
youtube.com/TurtleBeachVideos
© 2014 Voyetra Turtle Beach, Inc. (VTB, Inc) All rights reserved. TURTLE BEACH, The Palm Tree, Voyetra and Ear Force are either trademarks or registered trademarks of VTB, Inc. Skype is a trademark owned by its respective company. This service may not be available in some countries where this product is sold. All other trademarks are the property of their respective owners. Actual product appearance may differ from imagery.
This product is compliant with the Consumer Product Safety Improvement Act of 2008, Public Law 110-314 (CPSIA)
Product support and warranty information:
TurtleBeach.com/support
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