TurboChef Technologies TurboChef User Manual

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Accelerating the World of Cooking
TurboChef Service Manual
FOR THE TURBOCHEF NGC (TORNADO) OVEN
800.90
TURBO
Part Number: NGC-1007 / Revision D / September 2007
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For further information call:
800.90
TURBO
+1 214.379.6000
Accelerating the World of Cooking
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IMPORTANT SAFETY INFORMATION - PLEASE READ FIRST
WARNING: Improper installation, adjustment, alteration, service, or maintenance can cause property
damage, injury, or death. Thoroughly read the installation, operating, and maintenance instructions
before installing or servicing this equipment.
This product employs an exposed radiant heating element in the bottom of the cavity. This element is
HOT
during operation and will remain at dangerous temperatures after the unit is switched off.
NEVER attempt to
touch the element during operation, while the oven is warm, or while the oven is cooling down.
x
DO NOT
store flammable vapors or liquids (such as gasoline) in the vicinity of this or any other appliance.
The information contained in this manual is important for the proper installation, use, and maintenance of this oven. Adherence to these procedures and instructions will result in satisfactory baking results and help prevent maintenance. Please read this manual carefully and retain it for future reference.
Errors - descriptive, typographic, or pictorial - are subject to correction. Specifications are subject to change without notice.
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Important Safety Instructions i General Safety Information i Reducing Fire Risk i Precautions to be Observed Before and During Servicing to Avoid Possible Exposure to Excessive Microwave Energy ii Grounding Instructions ii Power Cord Replacement ii RF Interference Considerations ii
Chapter 1: Installation, Specifications and Maintenance
Specs and Dimensions 1
Dimensions 1 Construction 1 Standard Features 1 Certifications 1 Packaging 1
Power Supply (Domestic and Intl Electrical Specifications) 1-2 Power Input 2 Delivery and Product Placement 2
Lifting and Placing the Oven 2
Built-In Installation 2
Installation Near Open Heat Source 3
Oven Restraint Kit 4 Setup and Initial Operation 4
Setup 4
Stacking 4
Programming 4
Initial Power-Up 4 Maintenance 5
Chapter 2: Theory of Operation
Theory of Operation 7 Glossary of Common Operating Terms 8
Chapter 3: Fault Codes
To View Fault Codes 11 Fault Code Definitions 11 Fault Code Table 12
Chapter 4: The Control System
Control System Schematic 13 Control System Component Descriptions 14 Test Mode 14 Test Function Options 15 Status Indicators 16
Table of Contents
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Oven Options 18 User Configurable Options - Enable/Disable Codes 19 User Configurable Options - Access Codes 19 Control System Panel Parts 20 Control System Troubleshooting 21
Chapter 5: The Microwave System
Voltage Doubler Circuit Description 25 Monitor Circuit Description 25 Voltage Doubler Theory of Operation 26 Microwave System Parts 26 Microwave System Components 28 Wave Guide Cover Replacement 29 Wave Guide/Wave Guide Cover Parts 30 Wave Guide Replacement 30 High Voltage and Filament Transformer Replacement 30
Wiring the High Voltage Transformers 30
Wiring the Filament Transformers 31 Measuring RF Leakage for Microwave Safety 31 How to Test Microwave Components 32
Testing the High Voltage Diode 32
How to Check a Diode 32
How to Check a Capacitor 33
How to Check a Magnetron for Open/Shorted Filament 33
How to Check a High Voltage Transformer or Filament Transformer 33 High Voltage and Filament Transformer Resistance Table 33 Microwave System Troubleshooting 34
Chapter 6: The Oven Door
Removing/Reinstalling the Oven Door 37 Oven Door Parts 37 Adjusting the Oven Door 38 Preparing the Oven for Switch Adjustment 38
Oven Burn-In Procedure 38 Adjusting the Primary and Secondary Interlock Switches - Old Switch Setup 38 Primary and Secondary Interlock Switch Adjustments and Parts 39 Door Switch Assembly and Parts 40 Adjusting the Monitor Safety Switch - Old Switch Setup 40 Monitor Safety Switch Parts 40 Adjusting the Primary Interlock Switch - New Switch Setup 42 Primary Switch Adjustment and Parts 42 Adjusting the Secondary and Monitor Interlock Switches - New Switch Setup 43 Secondary and Monitor Safety Switch Parts 43 Oven Door Assembly 44 Oven Door Parts 44 Screw Torque Chart 45 Interlock Switch Troubleshooting 46
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Chapter 7: The Convection Circuit
Convection Circuit Components 47 Convection Circuit/Blower Motor Parts 48 Convection Circuit Troubleshooting 49 Motor Winding Resistances Table 50
Chapter 8: IR Element and Catalytic Converter
Components 51 IR Element and Catalyst Removal 51
Removing the IR Element 51
Removing & Installing the Catalytic Converter 52
Installing a New IR Element 52 IR Element and Catalytic Converter Parts 52
Chapter 9: Schematics and Schematic Components
Schematic Parts 53
Line Voltage Components 53
Low Voltage Components 53
Wire Harness Replacement P/N’s 53 I/O Control Board Item Identification and Test Point Locations 53 Schematic - I/O Board 54 Oven Schematics 55 - 63
Chapter 10: Service Parts and Illustrations
Figure 7: NGC (Tornado) Control System 65 Figure 17: Control System Panel Enclosure and Parts 66 Figure 18: Monitor Circuit - Shown in Failsafe State 67 Figure 20: Microwave System Parts 67 Figure 21: Microwave System Parts 68 Figure 22: Wave Guide Cover/Wave Guide Removal and Replacement 68 Figure 24 & 25: High Voltage Diode and Magnetron 69 Figure 26: Oven Door Removal and Parts 69 Figure 29: Primary and Secondary Adjustment and Parts - Old Switch Setup 70 Figure 30: Door Switch Assembly and Parts 70 Figure 31: Motor Switch Adjustment and Assembly - Old Switch Setup 71 Figure 32: Primary Interlock Adjustment and Parts - New Switch Setup 71 Figure 33 & 34: Secondary and Monitor Adj. and Assy. - New Switch Setup 72 Figure 35: Oven Door Assembly 73 Figure 37: Convection Circuit Block Diagram 74 Figure 38: Convection Circuit Assembly and Parts 75 Figure 39: IR Element and Catalytic Converter Parts and Assembly 76 Figure 46: Covers and Miscellaneous Parts - Non-SBK Ovens 77 Figure 47: Covers and Miscellaneous Parts - SBK Ovens 78
Chapter 11: Comprehensive Part List
Comprehensive Part List 79
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i
INTRODUCTION
IMPORTANT SAFETY INSTRUCTIONS
Strictly adhere to the following safety precautions to reduce the risk of:
Burns
Electric shock
Fire
Injury
Damage to oven or property near oven
Exposure to excessive microwave energy
GENERAL SAFETY INFORMATION
Read all instructions before using the appliance.
Install or locate this appliance only in accordance with the provided installation instructions.
Some products such as whole eggs and sealed containers (e.g., closed glass jars) may explode and should not be heated in this oven.
Use this appliance only for its intended use as described in this manual.
This appliance should be serviced only by qualified service personnel. Contact the nearest authorized service facility for examination, repair, or adjustment.
Keep cord away from heated surfaces.
x
DO NOT
allow children to use this appliance.
x
DO NOT use corrosive chemicals or vapors in this appliance - it is not designed for industrial or laboratory use.
x
DO NOT operate this appliance if it has a damaged cord or plug, is not working properly, or has been damaged
or dropped. See
POWER CORD REPLACEMENT
, page ii.
x
DO NOT cover or block any openings on the appliance.
x
DO NOT store this appliance outdoors.
x
DO NOT
use this product near water (e.g., near a kitchen sink, in a wet basement, near a swimming pool).
x
DO NOT immerse cord or plug in water.
x
DO NOT let cord hang over the edge of table or counter.
x
DO NOT use a water jet for cleaning. See the maintenance section of this manual on page 5 for proper cleaning
procedures.
REDUCING FIRE RISK
Remove wire twist-ties from paper or plastic bags used to facilitate cooking in the oven.
If materials inside the oven ignite,
- Keep oven door closed
- Turn oven off
- Disconnect the power cord or shut off power at the fuse or circuit breaker panel
If smoke is observed, switch off or unplug the oven. Keep the door closed to stifle any flames.
x
DO NOT
use the cook cavity for storage purposes.
x
DO NOT
overcook food. Carefully attend the oven if paper, plastic, or other combustible materials are placed
inside the oven to facilitate cooking.
x
DO NOT leave paper products, cooking utensils, or food in the cavity when not in use.
SAVE THESE INSTRUCTIONS
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ii
INTRODUCTION
PRECAUTIONS TO BE OBSERVED BEFORE AND DURING SERVICING TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY
(a) DO NOT operate or allow the oven to be operated with the door open.
(b) Make the following safety checks on all ovens to be serviced before activating the magnetron or other
microwave source, and make repairs as necessary: (1) interlock operation, (2) proper door closing, (3) seal and sealing surfaces (arcing, wear, and other damage), (4) damage to or loosening of hinges and latches, (5) evidence of dropping or abuse.
(c) Before turning on microwave power for any service test or inspection within the microwave
generating compartments, check the magnetron, wave guide or transmission line, and cavity for proper alignment, integrity, and connections.
(d) Any defective or misadjusted components in the interlock, monitor, door seal, and microwave
generation and transmission systems shall be repaired, replaced, or adjusted by procedures described in this manual before the oven is released to the owner.
(e) A microwave leakage check to verify compliance with the Federal performance standard should be
performed on each oven prior to release to the owner.
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This oven is equipped with a cord that has a grounding wire with a grounding plug, which must be plugged into an outlet that is properly installed and grounded. Consult a qualified electrician or serviceman if uncertain about the ability to follow ground­ing instructions or if doubt exists as to whether the appliance is properly grounded.
x
DO NOT use an extension cord. If the power cord is too short, have a qualified electrician or service-
man install an outlet near the appliance.
WARNING: Improper grounding can result in risk of electric shock.
POWER CORD REPLACEMENT
If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or a similarly quali­fied person.
RF INTERFERENCE CONSIDERATIONS
The NGC (Tornado) oven generates radio frequency signals. This device has been tested and was determined to be in compliance with applicable portions of FCC part 18 requirements and to the protection require­ments of Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility at the time of manufacture. However, some equipment with sensitivity to signals below these limits may experience interference.
If your equipment experiences interference:
Increase the physical separation between this oven and the sensitive equipment.
If the sensitive device can be grounded, do so following accepted grounding practices.
If battery-powered microphones are being affected, ensure that the batteries are fully charged.
Keep sensitive equipment on separate electrical circuits if possible.
Route intercom wires, microphone wires, speaker cables, etc. away from the oven.
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Installation, Specifications,
and Maintenance
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Standard Features
Recirculating airpath with patented catalytic converter system
Multi-speed convection blower
Independently-controlled bottom browning element
Stackable design
Smart Voltage Sensor Technology (North America only)
Factory-programmed, customizable menu settings
Smart Card for remote programming
Warranty -
1 year parts and labor
Certifications
UL, cUL, NSF, FDA, FCC, TÜV, CE
UL KNLZ Ventless Certification - This product conforms to the ventilation recommendations set forth by NFPA96 using EPA202 test method.
Packaging
All ovens are packaged in a double-wall corrugated box banded to a wooden skid.
Power Supply - North America
SMART VOLTAGE SENSOR TECHNOLOGY
Voltage: 208/240 VAC, 60 Hz, 1 phase Amperage: Nameplate rating 30 Amp (3-wire
including ground) Cordset: 10 gauge, 3 conductor, 5 foot cordset Plug: NEMA 6-30
1
SPECS AND DIMENSIONS
Dimensions
EXTERIOR COOK CAVITY
Height 19” (483 mm) 8” (203 mm)
with legs 23” (584 mm) Width 26” (660 mm) 15.5” (394 mm) Depth 25.7” (653 mm) 14.7” (373 mm)
with handle 28.2” (716 mm) Weight 190 lbs. (86 kg)
WALL CLEARANCE
Back 0” (0 mm) unless built-in (page 2) Sides 2” (51 mm)
ENTRY CLEARANCE (minimum)
Crated 31.5” (800 mm) Uncrated 28.7” (729 mm)
Construction
EXTERIOR
430 stainless steel front, top and sides.
4” (102 mm) adjustable legs
Cool to the touch handle
INTERIOR
304 stainless steel line
Fully insulated cooking chamber
Removable assorted cooking surfaces
Independently-controlled lower cooking element
FIGURE
1: NGC (Tornado) Dimensions
INSTALLATION, SPECIFICATIONS, AND MAINTENANCE
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2
INSTALLATION, SPECIFICATIONS, AND MAINTENANCE
NOTE: The Smart Voltage Sensor Technology does
not compensate for lack of voltage or over-voltage situations. It is the responsibility of the owner to supply voltage to the unit according to the follow­ing specifications.
Power Supply - Europe, Asia-Pacific
NGC EW (3-phase) Voltage: 400
VAC, 50 Hz, Wye, 5-
wire (3L + N + Ground)
Circuit Breaker: Type D, min. 20 Amps
NGC ED (3-phase) Universal Voltage: 230
VAC, 50 Hz, Delta, 4-
wire (3L + Ground)
Circuit Breaker: Type D, min. 30 Amps
NGC UK (1-phase) Voltage: 230
VAC, 50 Hz, 3-wire
(2L + Ground)
Circuit Breaker: Type D, min. 30 Amps
Power Supply - Latin America
NGC BK (1-phase) Voltage: 220
VAC, 60 Hz, 3-wire
(2L + Ground)
Circuit Breaker: Type D, min. 30 Amps
Power Supply - Japan
NGC JD (3-phase) Voltage: 200
VAC, 50/60 Hz, Delta,
4-wire (3L + Ground)
Circuit Breaker: Type D, min. 30 Amps
NGC JK (1-phase) Voltage: 200
VAC, 50/60 Hz, 3-wire
(2L + Ground)
Circuit Breaker: Type D, min. 30 Amps
Power Supply - South Korea
NGC KW (3-phase) Voltage: 400
VAC, 60 Hz, Wye, 5-
wire (3L + N + Ground)
Circuit Breaker: Type D, min. 20 Amps
POWER INPUT
Heaters Input Power (NA) 5990/6675 watts Heaters Input Power (Intl) 6300 watts Microwave Input Power 3500 watts*
*Maximum Independent Input Power
DELIVERY AND PRODUCT PLACEMENT
Remove oven from carton. Immediately note any damage and contact shipping company within 24 hours in order to file a claim. TurboChef is not responsible if the product is damaged in shipment. Remove all literature and accessories from the carton.
NOTE: Thoroughly check the carton before discarding.
WARNING
: Oven weight is approx. 190 lbs. (86 kg) Two or more persons are required to lift it.
Lifting and Placing the Oven
Position one or more persons on either side of the oven and lift from the bottom. Never lift the oven from the front and rear. Place the oven on a counter­top surface at least 28” (711 mm) deep and capable of supporting 200 lbs (91 kg).
Once properly positioned on the counter, plug the oven into wall-mounted electrical receptacle. See page ii for grounding instructions.
WARNING
: Never lift the oven by its door handle. Physical damage to the oven and/or
personal injury may result. The operator must ensure that the oven is properly placed on the countertop at all times. TurboChef will not recognize a fallen oven as a warrantable claim and is not liable for any injuries that may result.
Built-In Installation (Figure 2)
TurboChef ovens are designed to be installed on a countertop or table. They are not intended for built­in or enclosed installation.
“Built-in or enclosed installation” is defined as installing an oven in any structure that surrounds the oven by five sides (i.e., top/rear/side panels and base).
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If installation must be “built in,” the operator must ensure the following:
Minimum of 300 cfm (8.5 cmm) of supplement flow within the cabinet.
Minimum clearances of 2" (51 mm) to every surface.
In addition, the operator will be responsible for com­pensating any extra time required to service the prod­uct due to removing the product for serviceability.
Installation Near Open Heat Source (Figure 3)
When placing a TurboChef oven near an open heat source, strictly adhere to the following:
Verify oven location has a minimum 6" (152 mm) clearance on top and minimum 2" (51 mm) of clearance on each side.
If the oven is being placed near a grill or stove, there must be a divider between the oven and the open heat source, with a minimum of 6" (152 mm) between the oven and the divider.
If the oven is being placed near a fryer, there must be a divider between the oven and fryer, with a minimum of 12" (305 mm) between the oven and the divider.
The height of the divider must be greater than or equal to the height of the oven (23"/584 mm).
FIGURE 2: Built-in Installation Specs
FIGURE 3: Open Heat Source Installation Specs
INSTALLATION, SPECIFICATIONS, AND MAINTENANCE
3
(102 mm)
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4
Oven Restraint Kit (TC3-0242 KIT)
The Oven Restraint Kit is an optional system that helps prevent the oven from moving forward during use and/or cleaning. It will not prevent the oven from falling off a countertop if the legs are allowed to slide off the edge or if the oven is intentionally or forcefully pulled off.
Proper installation instructions are included with the kit. for additional information, please call customer service at
800.90
TURBO / +1 214.379.6000.
SETUP AND INITIAL OPERATION
Setup
Once the oven is properly positioned on the counter, remove any packing material and/or any foreign objects from within the cavity. Install the oven rack/ cooking surface.
Stacking
1. Ensure the surface that will hold the stacked ovens can support at least 400 lbs (181 kg).
2. Allow ovens adequate time to cool and unplug them
3. If you are stacking ovens on a TurboChef oven cart (24” = NGC-1217-1, 18” = NGC-1217-2), make sure that the bottom oven is bolted to the cart and the wheels are locked.
4. Attach the stacking bracket (P/N TC3-0323) to the back of the bottom oven: a. Remove the two screws that hold the top
panel to the back of the oven (see bottom arrows on Figure 4).
b. Align the holes on the stacking bracket with
the holes on the oven and reinstall the screws.
5. Remove the legs of the oven that will be placed on top. This requires two or more persons - at least one person to lift and one to unscrew the legs.
6. Remove the screws from the oven that will be placed on top (see top arrows on Figure 4).
7. Place this oven on top of the other (the one to which the stacking bracket is attached).
WARNING
: Do not attempt to lift the oven
with fewer than 2 people.
WARNING: Do not lift oven from front and back.
FIGURE 4: Properly Stacked NGC Ovens
INSTALLATION, SPECIFICATIONS, AND MAINTENANCE
8. Align the holes on the bracket with the holes on the top oven and reinstall the screws.
WARNING: Do not stack ovens over two-
high.
Programming
The oven is preprogrammed and ready to oper­ate out of the box.
Initial Power-up
To turn on the oven, press the bottom-right soft key next to the words
OVEN ON
on the display. The oven will begin to warm up to its prede­fined cooking temperature. This takes approxi­mately 13 minutes.
When the warm-up cycle is completed, the oven will beep and display the
READY TO COOK.
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INSTALLATION, SPECIFICATIONS, AND MAINTENANCE
5
DAILY MAINTENANCE FOR THE NGC
Before cleaning, check with the store for custom cleaning instructions.
When cleaning the oven, use only TurboChef Oven Cleaner. Any other cleaning products can damage
critical parts and may void warranty on those parts.
Supplies and Equipment
TurboChef Oven Cleaner (P/N 103180 USA, 103380 Intl), Oven Guard (P/N 103181 USA, 103381 Intl), nylon scrub pad, cleaning towel
Step 1: Prepare the Oven
Turn oven off by pressing the BACK key.
The oven will display OVEN OFF/COOLING DOWN.
x
DO NOT attempt to clean oven during the cool
down cycle. Cooling takes appx. 90 minutes.
WARNING: The oven operates at appx. 500
º
F (260ºC) and may cause injury if not allowed time to cool properly.
Step 2: Remove the Lower Access Panel
Wipe out any crumbs that have collected.
Step 3: Remove and Clean the Cooking Surface
If rack, wash, rinse, and sanitize.
If baking stone, gently dry-scrub with nylon pad. If the stone gets wet, let it thoroughly air-dry.
Step 4: Lift Bottom Element
Be sure the bottom element is cool prior to lifting.
WARNING: The bottom element operates at
appx. 1000ºF (537ºC).
Step 5: Remove Particles and Spray Oven Interior with TurboChef
®
Oven Cleaner
Using a damp towel, remove large food particles.
If stubborn stain is present, sparingly spray TurboChef Oven Cleaner onto the stain.
Allow cleaner to penetrate for five (5) minutes.
x
DO NOT saturate the bottom of the oven with
water or oven cleaner.
Step 6: Clean Oven Interior
Using a nylon scrub pad, clean the oven door and cook cavity.
CAUTION: DO NOT apply pressure to the
wave guide covers. Breaking will result in a
non-warranty service call.
Step 7: Wipe Out Oven Interior
Wipe oven door, bottom element, and cook cavity using a damp towel.
Step 8: Clean Lower Access Panel Area
x
DO NOT spray any chemical in this area.
Step 9: Lower the Bottom Element and Reinstall the Cooking Surface and Lower Access Panel
Step 10: Apply Oven Guard and Clean Oven Exterior
Spray Oven Guard on towel. Wipe sides of cook cavity and inside of door.
x
DO NOT
spray Oven Guard directly into cook
cavity or wipe on nozzle plates/bottom element.
Wipe the oven exterior with a clean, damp towel.
Oven is ready to turn on.
10
9
876
1 2 3 4 5
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Theory of Operation
Page 16
THEORY OF OPERATION
7
THEORY OF OPERATION
The TurboChef NGC (Tornado) oven utilizes three independent heat transfer mechanisms to rapidly cook food.
The systems are as follows:
Convection
Infrared energy
Microwave energy
By combining these mechanisms along with the ability to control each mechanism independently, the NGC (Tornado) oven is able to reduce the cook time of most foods by 70-90 percent.
Figure 5 below represents the oven’s different sys­tems and the critical components of each system.
Should a problem arise with any of the compo­nents listed below, please turn to the appropriate section within this manual for further instructions.
For the purpose of this manual, each independent heat transfer mechanism is individually identified. For instance, if an oven is experiencing difficulties browning the food, focus on
CONVECTION SYSTEM
and/or BOTTOM IR AND CCV. Focus on MICROWAVE
SYSTEM
if the oven is browning the food but not
heating the inside.
Part numbers are included on illustrations (where applicable) and in the back of this manual. If an item is not illustrated, the part number is provided in the text.
Chapter 4
CONTROL SYSTEM
I/O Control Board Keypad Display Mechanical Relays Solid State Relay
Chapter 5
MICROWAVE SYSTEM
Magnetrons High Voltage Transformers Filament Transformers High Voltage Capacitors High Voltage Diodes Fuses
Chapter 7
CONVECTION SYSTEM
Convection Heater Blower Controller Blower Motor Hi-Limit Thermostat
Chapter 8
BOTTOM IR AND CCV
Bottom Infrared Element Catalytic Converter
FIGURE 5: NGC (Tornado) Systems and Critical Components
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THEORY OF OPERATION
8
GLOSSARY OF COMMON OPERATING TERMS
Off State
All the oven’s control systems are off and the cook cavity temperature is below 150ºF (66ºC).
Cool Down
A subset of the
OFF STATE. During COOL DOWN
, the oven will circulate the main convection blower until
the cook cavity temperature is below 150ºF (66ºC).
Ready State
The oven has successfully warmed to the predefined set temperature. At this point the oven control is ready to receive cook commands via the keypad. The oven will maintain the set temperature in the
READY STATE.
Set Temperature, Cook Cavity (CCSP)
Predefined temperature of the cook cavity at which the oven cooks.
Set Temperature, IR Element (IRSP and IRSI)
IRSP is the set temperature of the IR element during a given cook cycle. Settings are determined on a per-recipe basis. IRSI is the set temperature of the IR element during the READY STATE (or “idle”). IRSI setting can be adjusted in the
TEST MODE (page 16).
Actual Temperature, Cook Cavity (TCC)
The actual temperature registered by the cook cavity thermocouple.
Actual Temperature, IR Element (TIR)
The actual temperature registered by the IR element.
Edit Mode
Enables the user to change recipe and CCSP/IRSP temperature settings.
Warm-Up
The mode in which the oven warms itself to the set temperature.
Soak
The mode in which the oven temperature has reached the CCSP, and remains in warmup for an addi­tional 8 minutes to allow cook cavity surfaces to warm. The oven will proceed to soak only if warm-up was initiated when TCC < (CCSP - 126ºF) or TCC < (CCSP - 66ºC).
Cook Cycle
A period of operation as defined by a recipe.
Test Mode
A special diagnostic mode that enables the service technician to turn on and off all oven systems independent of one another, check oven statistics, and set the IRSI.
Page 18
THEORY OF OPERATION
9
Keypad
The primary interface for the operator.
Display
Displays all visual information to the operator.
Self-Test (STEST)
A special diagnostic function that tests all critical subsystems to determine their operational state.
Recipe
A set of user-defined Events that determine a cook cycle.
Events
A single operational element that is a part of a recipe. Each recipe may have up to six events depending on programming. Each event can be set between 0 and 100% of the total cook time.
Total Cook Time
The total duration of a recipe.
Percentage (%) Time
An event subset that specifies the duration of the event. The sum of all event time percentages for a recipe must equal 100%.
Percentage (%) Air
An event subset that specifies the relative amount of impingement airflow (speed of convection motor) dur­ing an event. Valid between 10 and 100%.
NOTE: Maximum 100% = 7100 RPM blower motor speed. Blower motor speed scale is linear.
Percentage (%) Microwave (WAV)
An event subset specifying the microwave cycle during the event. Valid between 0 and 100%. For example, if WAV is set to 30%, then microwave would be present in the cook cycle for 3 out of every 10 seconds.
Fault Code
A code assigned to an instance that the control considers to be a failure. Upon discovering a fault, the control will display the fault code and a brief description of the failure. The oven will also log faults F1 through F6 in the Fault Log. See page 11 for more detail on faults and for viewing the fault log.
Page 19
Fault Codes
Page 20
11
The NGC (Tornado) oven has the ability to continually
monitor and log various fault conditions. Some fault conditions will terminate cook cycles, while others will not. Please refer to the fault code table on page 12 for more detailed information.
When a fault is detected, the Fault Log will incre­ment. However, if the fault is subsequently cleared by some action, whether service related or not, the Fault Log will not decrement.
TO VIEW FAULT CODES
To view the Fault Log, simultaneously press the “4” and “6” keys while the oven is in the
OFF STATE.
The oven will display all faults logged. Figure 6.
Each fault will log up 255 instances before rolling back to zero. To zero the log, see pages 14-15 (
TEST MODE).
NOTE: The Fault Log also displays cook counts,
which will log up to 65,535 cook cycles. In order for the control to log a cook cycle, the oven must complete the first event of any given recipe. If a recipe has only one event, the oven must complete the entire cook cycle in order to count it.
FAULT CODE DEFINITIONS
F1: Blower Running Status Bad
Fault is displayed when the motor controller indicates no running status.
The motor and motor controller are monitored con­tinuously in all modes with special handling in
SELF
TEST
and TEST MODE. If a fault is detected, the con-
trol will terminate a cook cycle and display
F1:
BLOWER. Upon turning on the oven, the control will
attempt to restart the motor. If the restart is suc­cessful, the fault code will be cleared. The fault is also cleared from the display at the onset of cooking or when the blower motor is tested in
TEST MODE.
F2: Cook Temperature Low
Fault is displayed if the cook cavity temperature is more than 84ºF (47ºC) below the set temperature after five (5) seconds into a cook cycle.
The fault is cleared from the display at the onset of cooking if the cook cavity temperature is within 84ºF (47ºC) of the set temperature or when the heater is tested in the
TEST MODE.
F3: Magnetron Current Low
Fault is displayed when the current transformer (CT) on the I/O control board does not detect enough current. The fault is monitored when the microwave is on during a cook cycle or self-test.
The fault is cleared from the display at the onset of a cook cycle if the CT detects current or when the magnetron is successfully energized in
TEST MODE.
F4: Door Monitor Defective
Fault is displayed when the control detects that the monitor interlock switch unlatches before the pri­mary or secondary interlock switches.
In addition, this fault will blow the F3 fuse if the microwave high voltage system is energized when the fault occurs. The fault is cleared from the display when the oven is powered off and then back on.
COOK COUNT F1 BLOWER
F2 LOW TEMP F3 MAG CURR F4 MONITOR F5 MAG TEMP F6 TEMP
S/N XXXXXX
NGCVXXXX XXXXXX
0 0 0 0 0 0 0
FIGURE
6: Fault Log
FAULT CODES
Page 21
FAULT CODES
12
NOTE: Door interlock switches are in parallel. See
OVEN SCHEMATICS
, pages 55-63. The fault is moni-
tored during a cook cycle, or in
SELF TEST when the
microwave is on.
F5: Magnetron Over Temperature
Fault is displayed when either magnetron thermo­stat is “open.”
The fault is cleared from the display at the onset of a cook cycle if the thermostat is closed or when the magnetron is successfully tested in
TEST MODE.
F6: EC (Electrical Compartment) Temperature High
Fault is displayed when the EC thermocouple exceeds 158ºF (70ºC). It is monitored once per minute.
The fault is cleared from the display when the EC
thermocouple temperature is below the indicated limit.
F7: Thermocouple Open
Fault does not log in counter. Fault is displayed when the control detects that either the IR or CC thermocouple is “open.”
999ºF/C indicates CC thermocouple is “open.”
1999ºF/C indicates IR thermocouple is “open.”
Fault is cleared when the control detects continuity on the open thermocouple circuit.
F8: Heat Low
Fault is not logged in counter. Displays during
WARM UP
or SELF TEST
if the cook cavity tempera­ture (TCC) fails to rise at least 14ºF (7ºC) within a given thirty (30) seconds.
FAULT CODE AND DESCRIPTION WHEN ACTIVE REFER TO
F1: Blower Running Status Bad
F2: Cook Temperature Low
F3: Magnetron Current Low
F4: Door Monitor Defective
F5: Magnetron Over Temperature
F6: EC Temperature High
F7: Thermocouple Open
F8: Heat Low
FAULT CODE TABLE
Fault codes are listed in order of hierarchy. For example, if during cooking the oven experiences an F1 and F2 fault, the oven will report only the F1 fault because the software will halt all actions upon discov­ering the F1 fault. F7 and F8 faults are displayed on the primary screen and are not displayed or counted in the Fault Log.
NOTE: All Fault codes listed in bold will terminate a cook cycle upon discovery. Any fault occurring in
a cook cycle will be logged in the Fault Log.
Warm - up
X
X
X
X
Idle Mode
X
X
X
Cook Mode
X
X
X
X
X
X
X
Self-Test
X
X
X
X
X
Page 22
Page 23
Page 34
Page 46
Page 28
Page 14
Page 21
Page 22, 49
Page 22
The Control System
Page 23
THE CONTROL SYSTEM
The Control System is comprised of the components
that signal, sense, command, and switch the oven’s various components. Figure 7 shows a functional diagram of all the components that make up the Control System.
NOTE: The part numbers for each component can
be located on the drawings found throughout and at the end of this manual.
GROUND
STATUS OK
I/O COM
1
2
OUT
240 VAC 3 PHASE
3
4
4
6
5
2
1
3
I/O COM ENABLE
200-240 VAC IN
SPD
2 3
0-10V
1
BMSC
K1
MECH RELAY
+ 24 VDC -
RELAY
MECH
K2
RELAY
MECH
K3
SSR
DUAL
BOARD
CONTROL
I/O
KEYPAD
VFD
DISPLAY
IR THERMOCOUPLE
EC THERMOCOUPLE
CC THERMOCOUPLE
SUPPLY
POWER
24VDC
IR ELEMENT COMMAND CONVECTION HEATER COMMAND
MAG HV
COMMAND
COMMAND
MAG FILAMENT
MONITOR INTERLOCK
INTERLOCK
INTERLOCK
+24VDC
+24VDC
+24VDC
COMMON
CMD
COMMON
+24VDC
PRIMARY SWITCH
SECONDARY SWITCH
K6
MECH RELAY
+ 24 VDC - + 24 VDC - + 24 VDC -
VOLTAGE
COMMAND
COMMON
VOLTAGE INPUT
VOLTAGE
K7
RELAY
- 24 VDC +
MAGNETRON COOLING FAN COMMAND
PRIMARY SWITCH
NC NO
C
NC
C
NO
SECONDARY SWITCH
MONITOR SWITCH
NC
C
NO
3(+) 4(-)
3(+) 4(-)
+V
-V
L
N
A (-) C (+)
C (+)
A (-)
C (+)
A (-)
12
14 14
2
1
14
21
14
2
1
12
25 26
2
1
25 26
2
1
1
2
25 26
25 26
+24VDC
K5
K4
(U.S. ONLY)
FOR MORE DETAI L, SEE FIGURE 37
SENSOR
FIGURE 7: NGC (Tornado) Control System
13
U.S. ONLY
Page 24
THE CONTROL SYSTEM
14
CONTROL SYSTEM COMPONENT DESCRIPTIONS
24 VDC Power Supply
24 VDC output at 40 watts. Supplies control voltage for I/O control board, 24 VDC mechanical relays, and solid state relays.
K1 Mechanical Relay
240 VAC, 30 Amp, Double Pole, Double Throw, 24 VDC Relay Coil. Switches power to the magnetron
filament transformers.
K2 Mechanical Relay
240 VAC, 30 Amp, Double Pole, Double Throw, 24 VDC Relay Coil. Switches power to the magnetron
high voltage transformers.
K3 Mechanical Relay
240 VAC, 30 Amp, Double Pole, Double Throw, 24 VDC Relay Coil. Safety interlock device designed to
short L1 and L2 if the monitor switch opens before the primary or secondary interlock switches.
K4/K5 SSR
240 VAC, Dual 40 Amp Solid State Relay. K4 (right) controls the convection heater and K5 (left) controls the IR element.
K6 Mechanical Relay (North America Only)
240 VAC, 30 Amp, Three Pole, Double Throw, 24 VDC Relay Coil. Responsible for switching between
the 208VAC and 240VAC taps on the high volt­age and filament transformers.
K7 Relay
24 VDC, 20 Amp, Sealed. Starts with command from I/O board; switches magnetron cooling fan on and off. Timer for switching off mag fan is 4:15 after filament switches off.
Interlock Switches
Primary, Secondary, and Monitor Interlock Switches . Must be actuated by the oven door. When the door opens, the order is: P, S, M.
IR Thermocouple
Type K Thermocouple. Embedded in the IR ele­ment, the IR thermocouple measures the inter­nal/sheath temperature of the IR element. Valid IR set points are between 500ºF (260ºC) and 1150ºF (621ºC). The display indicates 1999ºF/C if the thermocouple is “open”.
EC Thermocouple (P/N 700-1199)
Type K Thermocouple. Thermocouple measures the temperature of the electrical compartment. If the temperature within the electrical compartment is above 158ºF (70ºC), the control displays
F6: EC
TEMP
. The control board checks the EC tempera-
ture every 60 seconds.
CC Thermocouple
Type K Thermocouple. Thermocouple measures the temperature of the re-circulating impingement airflow. Valid CC set points vary depending on software. If the display indicates 999ºF/C, the ther­mocouple is “open.”
BMSC
Proprietary Brushless DC Motor Controller. Designed solely to operate the blower motor.
VFD (Display)
Vacuum Fluorescent Display.
Keypad
5x9 Matrix Membrane Switch. Keypad is connected to the I/O control board via 14-pin flat cable.
Voltage Sensor (North America Only)
Proprietary device designed to measure incoming line voltage and switch between 208 and 240 VAC operation. The device measures and allows the user to configure the oven only when the oven is first powered on. Voltage sensor will default at 240 VAC.
TEST MODE
The Test Mode allows the service technician to operate the oven’s subsystems individually. It also allows the operator to configure various presets.
Page 25
THE CONTROL SYSTEM
To enter TEST MODE (Figure 8):
1. Press the
BACK key until the display is in the
OFF
STATE
.
2. Simultaneously press
BACK and ENTER keys.
3. When prompted, enter the access code: 9-4-2-8 and press
ENTER.
The
TEST MODE displays the software version, actu-
al cook chamber temperature, and actual IR element temperature at the top of the screen. The
TEST
MODE
consists of 2 screens (Figures 9 and 10). To
display the second screen, press either the
UP or
DOWN key. To test a component or sub-system,
press the corresponding soft key.
TEST FUNCTION OPTIONS
Blower Speed (Screen 1)
The
BLOWER key increments the blower motor
speed in 10% increments. When the speed is 100%, the next press sets the speed to 0%.
NOTE: If this function is being used to expedite
cooling, open the oven door to further expedite.
Faults (Screen 1)
Pressing the FAULTS soft key will display all the accumulated faults in the Fault Log. Press “0” to zero the fault counter. For more information, see page
11.
Self-Test Function (Screen 1)
The
STEST key initiates a self-test to test all major
components of the oven (including door switches). To run the self-test, press the corresponding soft key once. Press the
BACK key to return to the OVEN
OFF
/COOLING DOWN mode.
Heater Test (Screen 1)
Press the
HEATER key to turn the heater on. Heater
will remain on until key is pressed again to turn it off. If the blower speed is 0, the blower speed is set to idle airflow (10%).
Magnetron (Screen 1)
Press and hold the
MGTRON key to test the mag-
netrons. Doing so requires a 5-second warm-up period. Once the
MGTRON key is released, the high
voltage supply is switched off to the magnetron and the magnetron will stop radiating; however, the power is still supplied to the magnetron cooling fan for an extra 4 minutes, 15 seconds.
IR ELE (Screen 1)
Pressing the
IR ELE key will turn on the IR
element. When pressed, the screen will read
IR
ELEMENT ON
. Press the IR ELE key again to turn it
off.
CC 810F
TEST NGC XXXXX
IR 500
0
F
BLOWER HEATER
FAULTS MGTRON
STEST
IR ELE
PSM A
t hWi
CC 810F
TEST NGC XXXXX
IR 500
0
F
DIAG
0
ELEC
COOKS F/C
ACCUM
IR SI
PSM A
t hWi
FIGURE
9: Test Mode - Screen 1
FIGURE
10: Test Mode - Screen 2
FIGURE
8: Accessing Test Mode
15
Page 26
THE CONTROL SYSTEM
16
Diagnostic Display (Screen 2)
The
DIAG key turns on or off the diagnostic display
feature. When this feature is enabled, the oven will display temperature and cook cycle parameters when the oven is cooking or idle.
In addition, the status indicators are displayed on the bottom of the screen. When a status indicator is highlighted/backlit the corresponding system is off or open. For example:
W would indicate that the
Microwave System is off.
The
STATUS INDICATOR section below offers a more
detailed description of each indicator.
COOKS (Screen 2)
Press once to display the total number of cook counts for all recipes. Press again to display the total amount of time the oven has been in cook cycles.
ACCUM (Screen 2)
Press once to display the total amount of time the magnetrons have been on. Press again to display the total amount of time the oven has been on.
Electronic Compartment Temperature (Screen 2)
The
º
ELEC key displays the temperature inside the
electronic compartment.
F/C (Screen 2)
Changes how the oven’s temperature units are dis­played. The
F/C key alternately selects Fahrenheit or
Celsius.
IR SI (Screen 2)
Displays the idle IR set point. This temperature is a factory setting and should never be altered. If an incorrect temperature has been entered, consult the factory before changing this value.
STATUS INDICATORS
See Figures 9 and 10 on page 15. P Primary switch – closed or open S Secondary switch – closed or open M Monitor switch – closed or open t Magnetron thermostats – closed or open h Main convection heater – off or on i IR element – off or on A Blower motor controller – enabled or disabled W Microwave current – Less than or greater than 7
Amps*
* Microwave (
W) status indicator is not
highlighted/backlit when the current is more than
7 Amps.
Status indicators are displayed at the bottom of the display screen when the oven is in
TEST MODE, or
during normal oven operation if in
DIAGNOSTIC MODE
(DIAG was turned on). Refer to Figures 9 and 10.
If a status indicator is highlighted/backlit, the item or component is in an un-energized or off state. Conversely, if a status indicator is not highlighted, the component is in an energized or on state.
PROGRAMMING
Edit Mode
The
EDIT MODE enables the operator to manually alter
recipes and the cook cavity temperature
(CCSP).
To access
EDIT MODE:
1. Simultaneously press the
UP and DOWN keys.
2. When prompted, enter the access code “9” and then press the
ENTER key.
NOTE: If this does not provide access, refer to page 19
for enable/disable codes.
Changing the Cook Chamber Temperature
This temperature is a factory setting - exercise caution before altering it. For best results, consult the factory before changing this value.
Page 27
To change the cook cavity temperature (CCSP), press the UP and DOWN keys. Temperature ranges vary depending on software. Once you have selected the correct temperature, press the
ENTER key to con-
firm and advance to the next screen
.
Altering a Recipe
Most
NGC (Tornado) oven models contain 128
unique recipes. The display shows two (2) pages each with eight (
8) recipe groups. Each recipe group con-
tains eight (
8) recipes. See Figures 11 and 12.
To alter a recipe:
1. Enter the
EDIT MODE (see page 16).
2. Enter the access code “9” and set the CCSP. The screen displays the first set of eight (8) recipe groups. To access the second set of eight (8) recipe groups, press either the
UP or DOWN key.
3. Select the recipe group that contains the individ­ual recipe you wish to alter. Select the recipe you wish to alter by pressing the soft key correspon­ding to the recipe item. Figures 11 and 12.
4. Use the
UP and DOWN keys to navigate through
the recipe settings. Use the keypad and
ENTER key
to alter any of the following three (3) parameters (see Figure 13):
a. Cook time
Total duration of the cook cycle. Enter the desired time and press
ENTER.
b. IR element temperature (IRSP)
The temperature the lower radiant element will maintain during the entire cook cycle. Valid temperatures are between 500ºF (260ºC) and 1150ºF (621ºC).
c. Events 1…6
Use the keypad and
ENTER key to enter values
for %
TIME, % AIR, and % WAV.
Sum of % TIME for all events must = 100. The operating system will not allow a combination of events not equal to 100%.
The % AIR parameter is valid between 10 and 100%.
The % WAV (microwave) parameter is valid between 0 and 100%.
5. After making changes, test the recipe by pressing the
TEST soft key. Once the oven has
warmed to the CC set point, press the
TEST
soft key again to begin the test cook.
6. Once satisfied with the recipe, press
SAVE to
permanently store changes.
7. Press the
BACK key until exited from EDIT MODE.
GROUP A
EDIT GROUPS
GROUP B
GROUP C
GROUP D
GROUP E
GROUP F
GROUP G
GROUP H
ITEM 1
GROUP A
ITEM 2
ITEM 3
ITEM 4
ITEM 5
ITEM 6
ITEM 7
ITEM 8
< GROUP 1 >
SAVE
TEST
ITEM 1
COUNT COOK TIME IR SETPT
%TIME %AIR %WAV 1 XXX 2 XXX 3 XXX 4 XXX 5 XXX 6 XXX
XXX XXX XXX XXX XXX XXX
XXX XXX XXX XXX XXX XXX
0 00:00 500
0
F
FIGURE 11: Select Group
FIGURE 12: Select Recipe FIGURE 1 3: Edit Recipe Settings
17
THE CONTROL SYSTEM
Page 28
Loading a Menu from a Smart Card
1. Ensure the oven is in the
OVEN OFF/COOLING
DOWN
mode.
2. Enable the
LOAD MENU
function (page 19). The
oven will return to the Off screen.
3. Remove the lower access panel (Figure 14).
4. Insert smart card into oven (Figure 14).
5. Press the bottom-left soft key.
6. Select
LOAD MENU FROM CARD
. The menu on
the smart card will load to the oven.
7. When this process completes, the oven will beep. Remove the smart card and reattach the lower access panel.
8. If the oven is a Subway oven, disable the
LOAD
MENU
function (page 19). For all other ovens,
leave it enabled.
OVEN OPTIONS
Done Screen
To enable/disable the Done Screen (Figure 15), see the next page. Enable the Done Screen to:
Cook an item longer after the end of a cook cycle.
Save an adjusted cook time (only if Time Screen is also enabled).
Time Screen
To enable/disable the Time Screen (Figure 16), see the next page. Enable the Time Screen to:
Adjust the cook time before initiating a cook cycle.
Save an adjusted cook time.
Snooze Mode
To enable/disable the Snooze Screen, see the next page. Enabling the Snooze Screen will allow the oper­ator to set the oven in a mode during which all oven operations are turned off, but the heaters remain on. The cook cavity will remain at the set temperature, and the IR temperature will drop 200ºF (104ºC) below the IRSI. This allows fast recovery when the oven is again turned on.
DONE
SAVE TIME
COOK MORE
ENTER COOK TIME
00:20
START
FIGURE 15: Done Screen
FIGURE 16: Time (Start) Screen
THE CONTROL SYSTEM
18
FIGURE 14: Inserting Smart Card
Page 29
USER CONFIGURABLE OPTIONS - ENABLE/DISABLE CODES
The following codes enable and disable each function/screen listed. They do not take you to the function/screen.
After each code, press
ENTER. To enable, press 9 after entering code (except S-A-V-E, W-A-V-E). To disable, press
any key (except 9) after entering code.
Function/Screen Simultaneously Press Enter Key Code
Done Screen w/out “Save Time”
BACK & ENTER 3-6-6-3 (D-O-N-E)
Done Screen w/ “Save Time” - step 1
BACK & ENTER 3-6-6-3 (D-O-N-E)
Done Screen w/ “Save Time” - step 2
BACK & ENTER
8-4-6-3 (T-I-M-E)
Edit Recipe Mode
UP & DOWN 8-4-3-3 (T-I-D-E)
Load Menu from Card
BACK & ENTER 6-3-6-8 (M-E-N-U)
Save Menu to Card - step 1
BACK & ENTER 6-3-6-8 (M-E-N-U)
Save Menu to Card - step 2
BACK & ENTER 7-2-8-3 (S-A-V-E)
Snooze Screen
BACK & ENTER 7-6-6-9 (S-N-O-Z)
Time Screen (Figure 16)
BACK & ENTER 8-4-6-3 (T-I-M-E)
Timed Mag Test
BACK & ENTER 9-2-8-3 (W-A-V-E)
- Some codes are not available on some ovens.
- Oven must be in Off or Cooling Down mode.
USER CONFIGURABLE OPTIONS - ACCESS CODES
The following codes allow access to each function/screen listed. To enable/disable these codes (where applicable), see above. After each code, press
ENTER.
Function/Screen Simultaneously Press Enter Key Code
Edit Recipe Mode
UP & DOWN 9 (or as specified - see “Set PIN” below)
Erase Menu*
BACK & ENTER 3-7-2-7 (E-R-A-S)
Load Menu from Card Bottom-left, then upper-mid soft key
Master Reset
BACK & ENTER 9-4-7-1
Save Menu to Card Bottom-left, then lower-mid soft key
Set PIN**
UP & DOWN 3-3-4-8 (E-D-I-T)
Test Mode
BACK & ENTER 9-4-2-8 (W-H-A-T)
Unit Test
BACK & ENTER 8-6-4-8 (U-N-I-T)
View Cook Counts 1 & 3
View Faults*** 4 & 6
Zero Cook Counts*
BACK & ENTER 6-7-3-9 (O-R-E-Z)
- Oven must be in Off or Cooling Down mode.
* To execute, press 3 after entering code.
** Set PIN after entering code. Accessing “Edit Recipe Mode” will now require new PIN instead of 9.
*** To view voltage, press ENTER. To initiate a self test, press the corresponding soft key from the voltage screen.
19
THE CONTROL SYSTEM
Page 30
FIGURE 17: Control System Panel Enclosure and Parts
CONTROL SYSTEM PANEL PARTS
Figure 17.
1. NGC-1040 Cover, Keypad/Display, Std
NGC-1209 Cover, Keypad/Display, SBK
2. 102960 Nut, 4-40, Stainless
3. 100508 Smart Card, Blank
(Varies)* Smart Card, Programmed*
4. NGC-3023 Display Svc Kit (includes
Items 5, 6, and 7)
5. 101954 Spacer, 1/2” Lg, Aluminum
6. 100193 3-Pin Power Cable
7. 100184 26-Pin Ribbon Cable
8. NGC-1110-1 Keypad, NGC, Standard NGC-1110-2 Keypad, NGC, SWY NGC-1110-3 Keypad, NGC, SBK NGC-1110-4 Keypad, NGC, OUT
9. 100506 Smart Card Reader
10. 100182 Smart Card Reader Cable
* Contact TurboChef (800.90
TURBO or
+1 214.379.6000) for more info/part numbers.
1
2
3
4
5
6
7
10
9
THE CONTROL SYSTEM
20
8
Page 31
ISSUE RESOLUTION
No Display (Blank) 1. Verify power 208 VAC or 240 VAC is going to the oven correctly.
If not, correct the voltage supply.
2. Control DOES NOT beep when any key on the keypad is pressed.
Check power going to the 24VDC power supply. Supply must have 208 or 240 VAC across L and N terminals.
If there is no voltage, replace F1 and F2 fuses.
If the voltage is OK, verify output of power supply is 24 VDC. If there is no output, change the power supply. If the power supply is 24 VDC, see below.
Output is 24VDC:
Verify I/O control board has 24 VDC by checking the voltage on the D6 diode (striped end) on the I/O control board to chassis. Reference page 54 for a schematic of the I/O control board.
No voltage: Check wires from power supply to I/O control board.
Voltage is 24VDC, but 5VDC is not present on the I/O control board J3 connector: Replace I/O control board.
3. The control DOES beep when any Key on the Keypad is pressed.
Check all connections between the I/O control board and display. Correct any loose connections. If connections are OK and 5 VDC is present on the J3 connector, but there is still no display, replace display.
No Keypad Input 1. Check keypad ribbon cable going to the I/O control board.
Cable and connection bad: Replace keypad.
Cable and connection OK: Replace the I/O control board.
F7: Thermocouple Open
CC Thermocouple Reads 999ºF/C or IR Thermocouple Reads 1999ºF/C
1. Check the connection of open thermocouple on the I/O control board.
If the connection is OK, verify thermocouple is not an open circuit by using your ohm meter. The cook cavity thermocouple should measure approximately 4-5 ohms and the IR thermocouple should measure approximately 30-40 ohms. Measure at the I/O control board 40-pin connector.
Thermocouple indicates open circuit: Replace defective thermocouple.
Thermocouple OK: Replace the I/O control board.
NOTE: F7 fault is not logged in the fault counter.
CONTROL SYSTEM TROUBLESHOOTING
21
THE CONTROL SYSTEM
Page 32
ISSUE RESOLUTION
F1: Blower Running Status Bad
Motor not running when commanded.
1. Status Indicator “A” is highlighted/backlit in TEST MODE.
Verify 208 or 240 (USA) / 230 (Intl) / 200 (Japan) / 220 (Latin America) VAC is going to the motor controller via pins 2 and 3.
208/240/230 VAC is present: Verify control wiring from the motor controller and I/O control board, specifically low-voltage wire OR-9. If all wires are OK, then refer to page 50 for motor controller troubleshooting.
208/240/230 VAC is not present: Correct wiring going to the motor controller. Also, check fuses.
2. Status Indicator “A” is still highlighted in
TEST MODE.
Refer to page 50 for motor controller troubleshooting.
F3: Magnetron Current Low
1. Ensure the K2 mechanical relay is in good working order.
If relay is OK, refer to pages 34-35 (
F3: MAGNETRON CURRENT LOW) for
detailed troubleshooting.
F8: Heat Rise Low
NOTE: This message
occurs in
WARM UP and
SELF TEST if the oven fails
to warm up in the prede­termined time period.
1. Verify the high-limit thermostat is not tripped.
If high-limit is tripped, reset and allow the oven to warm up.
If high-limit is not tripped, proceed to instructions below.
High-limit thermostat is not tripped:
Check both K4 and K5 SSRs by activating them in
TEST MODE (activate
HEATER and IR ELE). When actuated, the (-) control input of the SSR will
go to 0.00 VDC. When the relay is not actuated, the input will read
-24.00 VDC.
If the control voltage is not pulled down during actuation, verify the wiring between SSR and I/O control board. Replace SSR if wiring is OK.
If the control voltage is pulled down: Refer to Figure 37 on page 47.
THE CONTROL SYSTEM
22
Page 33
ISSUE RESOLUTION
F2: Cook Temperature Low
1. Verify the high-limit thermostat is not tripped.
If high-limit is tripped, reset and allow the oven to warm up.
If high-limit is not tripped, follow the instructions below.
High-limit thermostat is not tripped.
Place a small water load in a microwave/heat-resistant container (approx. 275 ml) in the oven and place the oven in
TEST MODE. Press
the
MGTRON key to actuate the microwave. While holding down the
MGTRON key, watch the CC and IR temperatures. If either temperature
bounces substantially, there may be a noise (EMI) problem.
To correct this problem, examine the wire routing for each thermocouple wire. If the wires are routed near any high voltage components such as the magnetron or high voltage transformers, re­route the wires. If this does not correct the problem, verify that both magnetrons are securely mounted. Call Technical Support for further details at
800.90TURBO
or +1 214-379-6000.
23
THE CONTROL SYSTEM
Page 34
The Microwave System
Page 35
THE MICROWAVE SYSTEM
25
The Microwave System is the most complex system in
the oven. Proper care must be taken during servicing to protect both the operator and technician.
VOLTAGE DOUBLER CIRCUIT DESCRIPTION
The Microwave System consists of a magnetron and Voltage Doubler Circuit. The Voltage Doubler Circuit consists of a special step-up transformer, a capacitor, and a diode.
MONITOR CIRCUIT DESCRIPTION
In addition to understanding the Voltage Doubler Circuit, it is imperative to understand how the Monitor Circuit operates. The Monitor Circuit is a failsafe circuit designed to protect the operator if both the primary and secondary inter­lock switches fail to operate normally.
The Monitor Circuit consists of the primary and secondary interlock switch, monitor safety switch, monitor relay, and the F3 fuse. When the oven door closes during normal operation, the monitor, secondary, and primary switches close in the order listed above. When all switches are closed, the Microwave System is allowed to operate.
If during normal operation any of the interlock switches open - such as when the oven door opens
- the control will turn off the microwave. If the monitor switch opens before the primary or sec­ondary switches (abnormal operation), the monitor switch de-energizes the monitor relay. When this occurs, a dead short is placed across L1 and L2. The short then blows the F3 fuse, which perma­nently interrupts power to the Microwave System until all switches are repaired and/or functioning properly.
Figure 18 shows a schematic of the Monitor Circuit. Make sure to note the following:
Primary and secondary switches interlock the high-voltage control signal. (K2 relay)
Normal operation: When the K2 and K3 relays energize, power is supplied to the high-voltage transformers.
Abnormal operation: When K2 is energized and K3 is un-energized (via an opening of the monitor switch), L1 and L2 short to blow the F3 fuse and failsafe.
Figure 19 on the following page details the theory of operation of the Voltage Doubler Circuit.
FIGURE 18: Monitor Circuit - shown in failsafe state.
K2 HV
+24 VDC
RELAY
1
7
4 3
9
6
A
B
K3 MONITOR
RELAY
7
9
A
B
1 4 3 6
CONTROL
F3 FUSE
20 AMP
LINE VOLTAGE
(L1)
LINE VOLTAGE
(L2)
(BLOWN)
+24 VDC
T1
HV TRANSFORMER
3
1
2
T2
HV TRANSFORMER
1
2
3
MONITOR SWITCH
(OPEN)
NC
NO
C
CDM
CONTROL
CONTROL
PRIMARY AND SECONDARY
INTERLOCKS (CLOSED)
CDS
NC
C
NO
CDP
NC
C
NO
Page 36
FIGURE 19: Voltage Doubler Circuit Theory of Operation
VOLTAGE DOUBLER THEORY OF OPERATION
Figure 19
1. The high-voltage transformer steps up the input voltage to approximately 2400 volts peak (4800 volts peak to peak).
2. The high-voltage capacitor charges to 2400 volts on the positive going voltage via the high volt­age diode’s conduction.
3. The high-voltage transformer plus the charged high-voltage capacitor supply down to -4800 volts to the magnetron when the voltage goes negative. (high-voltage diode is back biased.)
4. The magnetron converts negative input voltage (and current) to RF energy at 2450 MHz.
WARNING: Do not attempt to measure
these voltages.
MICROWAVE SYSTEM PARTS
Figures 20 and 21
11. NGC-3062-1 HV Transformer (2 per oven, 1 per kit) - USA, Mexico, Brazil, S. Korea
NGC-3062-2 HV Transformer (2 per oven, 1
per kit) - Europe, Asia, Pacific, Australia, UK, Ireland
NGC-3062-3 HV Transformer (2 per oven, 1
per kit) - Japan
12. NGC-3020 High Voltage Capacitor (2 per oven, 1 per kit) - USA, Mexico, Brazil, S. Korea
NGC-3020-2 High Voltage Capacitor (2 per
oven, 1 per kit) - Europe, Asia, Pacific, Australia, UK, Ireland, Japan 50 Hz
100207 High Voltage Capacitor (2 per
oven, 1 per kit) - Japan 60 Hz
THE MICROWAVE SYSTEM
26
TRANSFORMER OUTPUT VOLTAGE
+(B)
0
(A)
2400
-
CAPACITOR CHARGES
ON POSITIVE VOLTAGE SWING
+2400 V
-(C)
2400
VDC
Current
Flow
-++
-2400 V
MAGNETRON VOLTAGE
+(B)
0
(A)
-(C)
2400
VDC
-+-
2400
+
CHARGED CAPACITOR PLUS TRANSFORMER
ON NEGATIVE VOLTAGE SWING
Current
Flow
-4800 V
4800
VDC
Page 37
13. 100481 High Voltage Diode (x2)
14. Mag Fan Relay, Generic NGC-3030-1 North America NGC-3030-4 Europe, Asia-Pacific Multiphase NGC-3030-7 Europe Single Phase NGC-3030-12 Brazil Single Phase
Mag Fan Relay, SWY NGC-3030-2 North America NGC-3030-6 Europe, Brazil Single Phase NGC-3030-9 Europe, Asia-Pacific Multiphase
Mag Fan Relay, SBK NGC-3030-3 North America NGC-3030-13 Europe, Brazil Single Phase NGC-3030-14 Indiana/North Carolina NGC-3030-15 Europe, Asia-Pacific Multiphase
Mag Fan Relay, Additional*
15. NGC-3061-1 Filament Transformer (2 per
oven, 1 per kit) - USA, S. Korea
15. Continued: NGC-3061-2 Filament Transformer (2 per
oven, 1 per kit) - Europe, Asia, Pacific, Australia, UK, Ireland, Mexico, Brazil
NGC-3061-3 Filament Transformer (2 per
oven, 1 per kit) - Japan
16. 100083 Mag Cooling Fan
17. 101273 K3 Monitor Relay
18. 101273 K2 High Voltage Relay
19. 101273 K1 Filament Relay
20. 100599 F3 Fuse - 20 Amp
21. NGC-3015 Magnetron (2 per oven, 1 per kit)
22. NGC-3017 Wave Guide (Rear)
23. NGC-3016 Wave Guide (Front)
24. 100186 Magnetron Wire
25. NGC-3015 Magnetron (2 per oven, 1 per kit)
26. 102070 Magnetron Thermostat
27. NGC-1163 Insulator, Adhesive
28. 100684 Screw #6 Sheet Metal
* See Comprehensive Part List, page 79.
F
FA
FIGURE 20: Microwave System Parts
FIGURE
21: Microwave System Parts
11
12
13
15
15
16
14
17
18
19
20212223
FILAMENT AND HIGH VOLTAGE TERMINALS
COOLING FINS
(ORG)
(BLK)
ANTENNA
25
26
27
28
24
27
THE MICROWAVE SYSTEM
Page 38
MICROWAVE SYSTEM COMPONENTS
Below is a description of each component within the Microwave System.
Magnetron
Magnetrons supply the RF energy at 2.45 GHz and begin to oscillate when they are supplied with approximately 4.1KVDC at approximately .350 mA. During operation each magnetron will output a nominal 1 kW of power.
High-Voltage Transformers
High-voltage transformers are a ferro-resonant design which limits fault currents and minimizes magnetron power changes due to input voltage changes. The high-voltage transformer supplies the high voltage for the Voltage Doubler Circuit. They are controlled via the K2 relay.
WARNING: Never attempt to measure
the voltage values of the high-voltage trans­formers with the high-voltage transformers enabled. Lethal voltage will be present. Reference page 30 for proper measuring technique.
Filament Transformers
For better operation and reliability, the oven uses separate transformers in order to preheat the magnetron filament.
The control energizes the filament transformers for approximately five (5) seconds prior to energizing the Microwave Circuit via the high-voltage trans­formers. When in operation, the filament trans­formers supply approximately 3.15 VAC at 10 amps to each magnetron filament. The filament trans­formers are controlled via the K1 relay.
F3 Fuse
The F3 fuse is a 20-amp, class CC fuse designed to blow in case of an over-current scenario, such as a high-voltage transformer or capacitor failure. The fuse also blows if the Monitor Circuit trips the failsafe.
High Voltage Capacitors
Capacitor rating is 0.91uF, 2500 VDC for USA, Mexico, Brazil, and S. Korea.
Capacitor rating is 1.15 uF, 2500 VDC for Europe, Asia, Pacific, Australia, UK, Ireland, and Japan 50 Hz.
Capacitor rating is 0.85 uF, 2500 VDC for Japan 60 Hz.
High Voltage Diodes
Rated at 16 kVDC.
Monitor Relay (K3)
The monitor relay, K3, acts as a failsafe device in the Voltage Doubler Circuit. In its normal un-ener­gized position, the monitor relay shorts L1 and L2. If the K2 relay energizes the high-voltage trans­formers while the K3 relay is un-energized, the F3 fuse will blow.
Magnetron Thermostats
The magnetron thermostats are open-on-rise ther­mostats. These thermostats are designed to open at 212ºF (100ºC), which triggers an F5 fault.
NOTE: Both magnetron thermostats are wired
in series. If one opens, the control will switch off both magnetrons until the thermostats close. The thermostats are self-resetting.
Magnetron Cooling Fan
The magnetron cooling fan supplies cooling air for both magnetrons. The fan operates at 208 or 240 (USA) / 230 (Intl) / 200 (Japan) / 220 (Latin America) VAC and is controlled via the K7 relay (see Item 14 on Figure 20).
If the oven does not have this relay installed, it is required that you order the relay kit through Customer Service. See page 27, item 14 for part numbers. If you are unsure which kit to order, determine the software type before contacting Customer Service.
THE MICROWAVE SYSTEM
28
Page 39
FIGURE 22: Wave Guide Cover/Wave Guide Removal and Replacement
To determine software type,
1. Make sure the oven is in the
COOLING
DOWN
/
OVEN OFF mode.
2. Simultaneously press the
BACK and ENTER keys.
3. Enter code 9-4-2-8 (
W-H-A-T) and press ENTER.
4. The top line on the screen will display the word
TEST, followed by the software type (for example,
V2SWY, or TRNADO).
WAVE GUIDE COVER REPLACEMENT
The wave guide covers keep moisture and debris out of the wave guides. If contamination gets into the wave guides, the life of the magnetrons may be shortened. Be careful to not allow debris to enter the wave guides when replacing the covers.
To remove the wave guide covers, reference Figure 22 and follow the steps below:
1. Locate the fourteen (14) #8 sheet metal screws securing the broken wave guide cover. If the screw heads are dirty, it will be necessary to clean the heads thoroughly.
CAUTION: Do not strip the screw heads.
2. Remove the fourteen (14) #8 screws. The cover should come loose with gentle pressure.
x
DO NOT remove the two right and left-most
screws (Item 30). These screws secure the wave guides to the oven floor. Only remove them if the wave guide is also being serviced.
3. Remove the old wave guide cover and discard, unless otherwise specified.
NOTE: It may be necessary to gently pry the
wave guide covers to remove them from the oven floor as they are sealed with
RTV.
29
31
30
32
33
34
35
36
37
29
THE MICROWAVE SYSTEM
Page 40
4. Using acetone, clean the oven floor where the new wave guide cover will sit.
5. Apply a
1/8” diameter bead of high temperature
RTV (included with Item 29) along the outside
edge of the wave guide cover flanges.
NOTE: It is important to use the correct high
temperature
RTV as supplied by TurboChef.
6. Place the new wave guide cover in place. Secure with the fourteen
(14) screws provided with Item
29
.
7. Wait 15 minutes for RTV to cure.
8. Warm oven to set temperature and re-check the tightness of screws. Tighten if necessary.
WARNING: Inside of oven and IR element
are HOT! Use extreme caution during step 8.
WAVE GUIDE/WAVE GUIDE COVER PARTS
Figure 22
29. NGC-3036 Kit, Wave Guide Cover (Includes
Item 31 and sealant)
30. 101666 Screws, #8-32 x 1/2, Cap
31. 101701 Screws, #8, SST
32. NGC-1047
Support, Frame
33. 102809
Screws, #8-32 x 3/8” CSK (100
º
)
34.
NGC-3017 Assy, Wave Guide, Rear
35. NGC-3015 Magnetron, Rear
36. NGC-3015
Magnetron, Front
37. NGC-3016 Assy, Wave Guide, Front
WAVE GUIDE REPLACEMENT
1. Remove the wave guide cover. See WAVE GUIDE
COVER REPLACEMENT
on page 29.
2. Remove the right side panel and frame support (Item 32).
3. If replacing the front wave guide, use the NGC-
3016 kit. If replacing the rear wave guide, use the NGC-3017 kit.
4. Remove the two
(2) right and left-most screws
(Item 30) that secure the wave guide to the oven floor.
5. The wave guide should now be loose enough to easily slide out from the right side of the oven.
NOTE: Be careful to not damage the insulation
when removing the wave guide.
6. Install the new wave guide using the mounting screws provided with the kit (Item 34 if rear wave guide, Item 37 if front).
CAUTION: Do not pinch insulation between
the wave guide and oven bottom.
7. Reinstall the wave guide cover.
8. Reinstall the side panel and apply power to the oven.
HIGH VOLTAGE AND FILAMENT TRANSFORMER REPLACEMENT
Wiring the High-Voltage Transformers
The proper reinstallation of the high-voltage and fil­ament transformers is critical. Upon removing a high-voltage transformer, make sure to note where each wire was installed. Refer to the oven schemat­ics (pages 55-63) detailing the proper wiring. Specifically, T1 and T2 are located in the top-right corner of the schematics.
As shown in the schematics, transformers are installed mirror opposite and wired
180
º
out-of­phase. It is essential for longevity that the high-volt­age transformers remain 180ºout-of-phase. This can be checked by placing a volt meter across terminals
T1-1
and T2-1.
With the Microwave System energized, the volt meter will read
the incoming voltage (different readings for
different countries).
If the meter reads 0 VAC, the
THE MICROWAVE SYSTEM
30
Page 41
high-voltage transformers are most likely wired in­phase. As a last check, energize the Microwave System and verify the voltages between the taps on each high-voltage transformer. The wiring issue must be corrected prior to returning the oven to service, as the voltages must be:
NORTH AMERICA: 208 VAC between 1&2 and
240 between 1&3.
LATIN AMERICA: 220 VAC
JAPAN: 200 VAC
INTERNATIONAL: 230 VAC
NOTE
: The terminals with the orange dot or
the orange wire always go to terminal
3 on USA
models
.
Wiring the Filament Transformers
The installation of filament transformers is straightforward. Filament transformers are wired in-phase and in-line. Refer to the schematics on pages 55-63, detailing the proper wiring. Specifically, FT1 and FT2 are located in the middle-far right edge of the schematics.
To verify correct wiring (North America), meas­ure the voltages between terminals
1&2and 1&3
on FT1 and FT2. The voltages must be 208 and
240 VAC respectively.
NOTE
: The terminals with the orange dot or the
orange wire always go to Terminal
3 on US models.
To verify correct wiring (International), measure the voltage between the taps on FT1 and FT2. The volt­age must be 220 VAC (Latin America), 200 VAC (Japan), or 230 VAC (International).
MEASURING RF LEAKAGE FOR MICROWAVE SAFETY
An RF (microwave) leakage test must be performed at the conclusion of the following service tasks:
Door removal, replacement and/or adjustment
Wave guide removal and/or replacement
Magnetron removal and/or replacement
WARNING: If the unit fails the radiation
test (leakage greater than 4 mW/cm
2
), the oven must be taken out of service immediately until the defect is corrected. In addition, the CDRH Regulations 21 Subpart C, 1002.20 requires that leakage readings of over 4 mW/cm
2
must be
reported to the manufacturer.
Procedure for Measuring RF Leakage
1. Place the oven in
WARM UP and allow it to warm
up to the set temperature (CCSP). This should take approximately 13 minutes if the oven is starting out cold.
2. Once the oven has warmed up, place the oven
into
TEST MODE (see page 14). Place a water
load into the cook cavity. Water load must con­form to the following specification: a. Volume: 275ml ± 15ml b. Temperature: 68 ± 9ºF (20 ± 5ºC) c. Vessel: Low form, 600 ml beaker with an
inside diameter of approximately 3.35” (85 mm) and made of Pyrex or glass ceramic.
3. Position the microwave survey meter as shown
in Figure 23.
4. Press and hold the
MGTRON soft key to energize
the Microwave System.
FIGURE 23: Microwave Survey Meter Placement
31
THE MICROWAVE SYSTEM
Page 42
THE MICROWAVE SYSTEM
32
5. While holding the MGTRON soft key, move the sur­vey meter around the outline of the oven door, keeping the tip of the meter in contact with and perpendicular to the oven door. Record the highest leakage.
6. Using the same procedure, measure the leakage with the oven door opened to the point just before the primary and secondary switches disengage. Record the highest leakage.
TIP: To hold the oven door open for this
test, back out the top center screw around the perimeter of the oven door. Continue backing this screw out until the primary and secondary interlock switches disengage. As this point, tighten the screw until both switches re-engage.
7. Using the same procedure, measure the leakage around the oven’s entire exterior surface. Record the highest leakage.
HOW TO TEST MICROWAVE COMPONENTS
Testing the High-Voltage Diode
The high-voltage diode (Figure 24) is assembled by connecting several 1000-1500 volt semiconductor diodes in a series to increase the reverse voltage capa­bility. In the circuit, the high-voltage diode conducts to prevent the filament voltage from becoming posi­tive, thus as the high-voltage winding of the trans-
former goes to 2400 VPK, the high-voltage capacitor is charged to 2400 volts. When the high-voltage wind­ing starts to go toward negative, the high-voltage diode becomes non-conducting with the charged high-volt­age capacitor in series with the high-voltage winding. When the transformer gets to its negative peak of
-2400 VPK, the voltage applied to the filament is negative 4500 volts.
WARNING: Never attempt to measure high
voltage directly.
How to Check a Diode
1. Disconnect the oven from the power source.
2. Fully discharge the capacitors.
3. Connect the voltage meter in series with the diode.
4. Using a multimeter set to DC voltage, connect one meter lead to one side of a 9-volt battery and the other lead to one side of the diode.
5. Connect the other side of the 9-volt battery to the other side of the diode. DC voltage should only be present on the meter in one direction.
6. Switch the meter leads on the diode, which will cause the opposite reading to be visible. Depending on the voltage of the battery, voltage between 5-7 VDC should be present in only one direction and 0-0.1 VDC in the other direction.
FIGURE 24: High Voltage Diode
FIGURE 25: Magnetron
FFA
FILAMENT AND HIGH VOLTAGE TERMINALS
ANTENNA
Page 43
THE MICROWAVE SYSTEM
33
HIGH VOLTAGE TRANSFORMERS PRIMARY VOLTAGE, FREQ, TAPS,
AND RESISTANCE
SECONDARY TAPS AND RESISTANCE
NGC-3062-1 208 VAC, 60 Hz, 1 & 2,
0.819–1.001
W
240 VAC, 60 Hz, 1 & 3,
0.972–1.188
W
4, Ground, 53.60–65.52
W
NGC-3062-2 230 VAC, 50 Hz, 1 & 2,
0.972–1.188
W
3, Ground, 57.52–70.30
W
NGC-3062-3 200 VAC, 50/60 Hz, 1 & 2,
0.784–0.958
W
3, Ground, 55.75–68.13
W
FILAMENT TRANSFORMERS PRIMARY VOLTAGE, FREQ, TAPS,
AND RESISTANCE
SECONDARY TAPS AND RESISTANCE
NGC-3061-1 208 VAC, 60 Hz, 1 & 2,
17.49–21.37
W
240 VAC, 60 Hz, 1 & 3,
20.61–25.19
W
4, 5, very low resistance - if read­ing is open, transformer has failed.
NGC-3061-2 230 VAC, 50 Hz, 1 & 2,
18.99–23.21
W
3, 4, very low resistance - if read­ing is open, transformer has failed.
NGC-3061-3 200 VAC, 50/60 Hz, 1 & 2,
15.70–19.18
W
3, 4, very low resistance - if read­ing is open, transformer has failed.
HIGH VOLTAGE AND FILAMENT TRANSFORMER RESISTANCE TABLE
How to Check a Capacitor
1. Disconnect the oven from the power source.
2. Fully discharge the capacitor.
3. Isolate the capacitor from the circuit.
4. Connect the ohmmeter between the capacitor terminals. The ohmmeter should momentarily indicate a low impedance and then slowly return to infinite resistance.
5. Reverse the ohmmeter leads and repeat Step 4.
6. Check each terminal to case. Infinite resistance (open) should be indicated.
How to Check a Magnetron for Open/Shorted Filament
1. Disconnect the AC power source and discharge the high-voltage capacitors.
2. Isolate the magnetron from the circuit by removing the wires from the F and FA terminals. Figure 25.
3. An ohmmeter connected between the filament terminals (F, FA) should indicate a reading of less than 1 ohm. Figure 25.
4. A continuity check between either filament terminal and the magnetron chassis should indi­cate an infinite resistance (open).
How to Check a High-Voltage or Filament Transformer
1. Disconnect the AC power source and discharge the high-voltage capacitors.
2. Disconnect all the wires in question going to the transformer.
3. Use an ohmmeter to check the impedance of the primary and secondary winding. Refer to the high-voltage and filament transformer table below to determine if the transformer is OK. If the resistance is different then the table indicates, replace the transformer.
Page 44
ISSUE RESOLUTION
Magnetron Troubleshooting Guidelines
WARNING: Never test the secondary voltages. Voltage on this side of the
circuit is lethal, reaching up to 5000 volts!
All tests performed on the components are done with the oven unplugged and the capacitors discharged.
The capacitors in this oven utilize a device that will automatically discharge the voltage.
WARNING: Always verify the capacitor is discharged before servicing the
components.
Discharging can be done by unplugging the oven and then short across the red wire on each capacitor to the chassis with an insulated screwdriver.
F3: Magnetron Current Low
1. Remove the top and right side covers.
2. Enter the test mode. (From the
OVEN OFF mode, simultaneously press
BACK and ENTER keys, enter the code 9-4-2-8 and press ENTER).
3. Place amp meter on the brown (US ovens) or blue (International ovens) "ct" wire for amp reading. Wire is coming from the primary side of the HV transformers and looping through the black plastic current trans­former on the main control board and back to the HV transformers.
4. Press and hold the
MGTRON soft key on the keypad to energize the
magnetrons.
5. Observe the amperage on the meter. Typical readings are:
NORTH AMERICA: 12-14 amps at 240VAC/13-16 amps at 208VAC.
INTERNATIONAL: 12-15 amps at 230VAC
BRAZIL: 12-15 amps at 220VAC
JAPAN: 16-17 amps at 200VAC
If proper amperage appears but takes longer than 2 complete seconds to appear, call TurboChef Tech support for assistance. If amperage is present but lower than typical readings, perform the troubleshooting steps in the previous pages of this section. If amperage is not present, check the condi­tion of the F3 fuse. Fuse must be a 20-amp fuse and is the right-most of the three fuses on the bottom of the oven.
If fuse has failed, replace the fuse after troubleshooting (previous pages of this section). If fuse has not failed, check the incoming (primary side) voltage to the high-voltage transformers.
MICROWAVE SYSTEM TROUBLESHOOTING
THE MICROWAVE SYSTEM
34
Page 45
ISSUE RESOLUTION
F3: Magnetron Current Low (cont.)
WARNING: Never try to check the secondary voltages of the High
Voltage Transformers.
With the top cover removed, safe access to the three (if US oven)/two (if International oven) terminals on the top of the transformers is available.
NORTH AMERICA - Place the AC voltmeter across terminals 1+3. Press and
hold the
MGTRON soft key. Voltage present should be 240 +/- 10%.
INTERNATIONAL - Place the AC voltmeter across terminals 1+2. Press and
hold the
MGTRON soft key. Voltage present should be 230 +/- 10%.
JAPAN - Place the AC voltmeter across terminals 1+2. Press and hold the MGTRON soft key. Voltage present should be 200 +/- 10%.
If voltage is present on both high-voltage transformers, perform the compo­nent troubleshooting steps in the previous pages of this section.
If voltage is not present, check for 24VDC control voltage from I/O board to the K2 relay. Access voltage reading from the "QC3" connection located at the bottom right side of the wiring harness. When the
MGTRON key is
pressed and held, 24VDC should be present on pins 1+5. Reference the schematics (pages 55-63) for physical location of pins on QC3 connector.
If voltage is present at the connector, inspect the K2 relay and the wiring. Unplug the oven and replace relay if necessary.
If voltage is not present at connector, check wiring connections at the con­trol board on the 40-pin connector. Also check the wiring between the two connectors. Unplug the oven and replace control board if necessary.
F3 Fuse Blown Replace the F3 fuse and determine why F3 fuse opened.
Generally, the F3 fuse opens for one of three reasons:
a. HV transformer primary winding shorted: Unplug the oven and
replace the HV transformer. Follow troubleshooting on page 33 to determine cause of failure.
b. HV capacitor shorted or failing: follow troubleshooting on page 33.
If necessary, unplug the oven and replace the HV capacitor.
NOTE: A failing HV capacitor will typically cause the HV
transformer that supplies power to the failing capacitor to draw excessive current, which may open the F3 fuse.
THE MICROWAVE SYSTEM
35
Page 46
ISSUE RESOLUTION
F3 Fuse Blown, cont. c. Monitor circuit fault: Verify operation of all interlock switches.
In addition, check the Fault Log. If the monitor switch opened prior to the primary and secondary, the control would have recorded the occurrence. See page 25 as well as Chapter 6 (Oven Door) for troubleshooting (see
F4 MONITOR).
Mag 1 or Mag 2 Not Working or Food Not Cooking Evenly
Determine which magnetron is not oscillating by placing a clamp-on amp meter on the primary winding of each high-voltage transformer and energizing the Microwave System.
1. Amp = 0. High-voltage transformer not energizing.
Check K2 relay and wiring going to suspect high-voltage transformer.
K2 relay or wiring bad: Replace K2 relay and/or repair wiring.
K2 relay OK: Check high-voltage transformer. See the table on page 33 for resistance values. Unplug the oven and replace high-voltage transformer if defective.
2. Amps = 3 amps on high-voltage transformer. Magnetron is not oscillating, but high-voltage transformer is energizing.
Diodes failed: Unplug the oven and replace the diodes.
Diodes OK: Unplug the oven and replace the defective magnetron.
Magnetron Circuit is Drawing Excessive Current.
Measure resistance of high-voltage capacitor(s).
Resistance should start out in the megohm range and continue to rise as the probes are held on the capacitor. If the resistance is low (less than the megohm range), unplug the oven and replace the capacitor. Visually check the associated high-voltage transformer primary winding for signs of over­heating (winding is very dark and discolored). If transformer primary winding looks bad, replace it.
High Voltage and/or Filament Transformer(s) Faulty
Determine if the high-voltage or filament transformer(s) is defective.
Use an ohm meter to measure the primary and secondary winding resistances. Refer to the high-voltage and filament transformer table on page 33 to determine if the transformer is OK. If the resistance is different then the table indicates, ensure the oven is unplugged and replace the transformer.
Wave Guide Covers Broken
Replace the wave guide covers. Follow the instructions on pages 29-30 and
Figure 22 on page 29. Inspect the wave guides for debris. If debris is pres­ent, replace the wave guide and the magnetron.
THE MICROWAVE SYSTEM
36
Page 47
The Oven Door
Page 48
The proper fit and adjustment of the oven door is
essential for safe and reliable operation of the NGC (Tornado) oven.
The oven door provides three primary functions:
1. To protect the operator from the hot convection airflow.
2. To protect the operator from exposure to microwave energy.
3. To actuate the interlock switches.
REMOVING/REINSTALLING THE OVEN DOOR
To remove or reinstall the oven door, follow the steps below. Refer to Figure 26.
1. Ensure the oven has cooled.
2. Open the oven door to its full open position. Locate the two (2) thru holes in the bottom of the left and right hinge assemblies. Insert a screw or nail into the holes to keep the hinges open while removing the oven door.
3. Locate and remove the #38 screws (3 each side).
4. Remove the plastic caps.
NOTE: The 10x32 screws do not need to be
removed, as they are used for adjusting the door.
5. Remove the oven door by pulling the door away from the oven. It will slide off the hinges.
OVEN DOOR PARTS
Figure 26
38. 102809 #8-32 x 3/8” PFH CSK
39. NGC-3067 Assy, Oven Door (Traditional)
NGC-3067-2 Assy, Oven Door (SBK)
40. NGC-1061 Hinge Block
41. 102804 Right Hinge
42. 102805 Left Hinge
43. 101381 #10-32 x 1/2” Hex SS
44. 102140 #10 Flat
45. 102350 #10 Split Lock
46. 101191 Cap, Hole
FIGURE 26: Oven Door Removal & Parts
38
39
40
41
2
42
43
44
45
46
THE OVEN DOOR
37
Page 49
ADJUSTING THE OVEN DOOR
WARNING: Procedure should be done while
oven is hot. As a result, exercise extreme caution when adjusting the door.
1. Open the oven door and remove the plastic caps.
2. Ensure that the 3 screws on each side of the door are tight.
3. Remove the control panel, two
11
/32” nuts and
wiring from I/O board.
4. Loosen the hex screws and close the door.
5. Tap the center of the door to allow door and frame to align properly.
6. Tighten screws and reinstall the control panel.
7. Plug in the oven and perform a MW leak test (see page 31 for instructions).
Critical Adjustment Notes
1. The doors in Figures 27 and 28 are adjusted incorrectly. Note how the bottom (Figure 27) and top (Figure 28) of the door can be rotated away from the Flange.
CORRECTIVE ACTION: Loosen the hex screws
and push the door towards the flange and re­tighten. The hinge springs will naturally pull the door to the flange. Tapping the center ensures a level surface and a proper seal, as opposed to pushing one end (which could cause the opposite end to lift away from the flange).
Pull the door open only 0.25” (6 mm) and let go of the handle. The door must completely snap shut
on its own. If the door sticks and force is needed
to finish closing it, it is out of adjustment.
NOTE: See Figure 26, page 37, Items 43-46 for illus-
tration of hardware.
WARNING: Check for excessive Microwave
Leakage after adjusting the Cook Door. See
page 31 for proper procedure.
PREPARING THE OVEN FOR SWITCH ADJUSTMENT
1. Disconnect the power to the oven and remove left and right side covers.
2. Ensure oven door assembly is properly adjusted and all mounting screws are secured (see previous section on adjusting the oven door).
3. Ensure the left and right hinge assemblies are properly mounted to the oven flange.
Oven Burn-In Procedure
If the oven is already at its set temperature at the time of service, skip this procedure.
1. Apply power to oven.
2. Simultaneously press the
BACK and ENTER
keys.
3. Enter 8-6-4-8 (
U-N-I-T), then press ENTER.
4. Press
BURN-IN. The oven will warm up and
idle for 25 minutes.
ADJUSTING THE PRIMARY AND SECONDARY INTERLOCK SWITCHES - OLD SWITCH SETUP
The old switch assembly is identifiable by the pri­mary and secondary interlock switches being located on the left side of the oven. Also, the serial number of the oven will follow the formatting below (X = variable digit/letter):
NGC-XXXXX (North America) NGCXX-XXXXX (International)
To properly adjust the switches, follow the proce­dure below:
1. Ensure the oven door is adjusted properly. Refer to the previous section on adjusting the oven door.
2. Unplug the oven.
THE OVEN DOOR
38
Page 50
FIGURE 27: Mis-adjusted Oven Door
FIGURE 28: Mis-adjusted Oven Door
3. Open and close the door several times to ensure it closes smoothly and the door actuator (Item 47) clears the slot in the flange. Reference Figure 29. The actuator must not hang or rub the opening or flange. Carefully bend to clear opening.
4. While the oven door is closed, verify that the bottom of the toggle is 85ºto the bottom of the frame (Figure 29). If not, use items 75 and 76 (page 42) to achieve proper angle.
5. Temporarily adjust the primary and secondary interlock switches by loosening the #8-32 screw (Item 49) and the two (2) #4-40 screws (Item
50). Figure 29.
6. Rotate the interlock switches (Item 51) until the gap between the switch paddles and the switch body is 0.02” (0.5mm). Figure 29.
7. Restore power to the oven. Allow the oven to warm to its set temperature.
8. Allow the oven to remain at the set temperature for ten (10) minutes after warm up before making any final adjustments, which may be needed
because the door can move as a result of temper­ature change.
9. Securely tighten Items 49 and 50 after any final adjustments have been made.
10. Complete the steps for measuring RF leakage
found on page 31. Make further adjustments if necessary.
NOTE
: High-temperature grease (Item 62) must be present between the torsion spring and the switch bracket assembly to ensure smooth action.
PRIMARY AND SECONDARY INTERLOCK SWITCH ADJUSTMENTS AND PARTS
Figure 29
47. NGC-1076-2 Actuator, Door
48. 102809 Screw, #8-32 x 3/8” 100Þ CSK
49. 102921 Screw, #8-32 x 3/8”
50. 101557 Screw, #4-40 x 1 1/4”
51. 102012 Interlock Switches
52. NGC-3033 Assy, Door Switch*
*See Figure 30 for assembly detail.
THE OVEN DOOR
39
Page 51
FIGURE
29: Correct Primary and Secondary Interlock
Adjustment and Parts - Old Switch Setup
DOOR SWITCH ASSEMBLY AND PARTS
Figure 30, next page
53. NGC-1072 Bracket Latch
54. 102012 Switch, Micro, 0.1A/125VAC
55. NGC-1087 Spring Door Latch
56. NGC-1073 Toggle, Latch
57. 101119 Pin, Clevis, ø3/16 x 1” Lg
58. 100059 Bearings, Bronze, 3/16ID x 5/16OD x 1/4” Lg
59. 101557 Screw, #4-40 x 1.25” Lg, PPHD, CRES
60. 102921 Screw, #8-32 x 3/8”, Internal Tooth Sems, PPHD, SS
61. NGC-1126 Plate, Door Switch
62. NGC-3006 Grease, USDA H-1, Food Grade
63. 101296 Ring, E-clip
Assembly Notes
1. Ring, e-clip (Item 63) is supplied with Item 56.
2. Spring and bracket must be lubricated with high-
temperature pure FM grease (Item 62).
3. Assembly must be hand-tightened prior to any
final adjustment.
ADJUSTING THE MONITOR SWITCH - OLD SETUP
The old switch assembly is identifiable by the moni­tor switch being located on the right hinge assembly. Also, the serial number of the oven will follow this formatting (X = variable digit/letter):
NGC-XXXXX (North America) NGCXX-XXXXX (International)
To adjust the switch, follow the steps below.
1. Ensure the oven door is adjusted. Refer to
ADJUST-
ING THE COOK DOOR
on page 38.
2. Turn on oven and bring it to the set temperature.
WARNING: Oven surfaces are HOT! Use
extreme caution when making adjustments.
3. Open and close the oven door several times to ensure the door closes smoothly and the door actuator (Item 47) clears the slot in the flange. Reference Figure 29.
4. Disconnect oven from power source.
5. To adjust the monitor safety switch (Figure 31), loosen the #8-32 screw and the two (2) #4-40 screws (Items 68 and 69) securing the switch.
6. Rotate the monitor safety switch (Item 65) until the gap between the switch paddle and the switch body is 0.02” (0.5 mm).
7. Open and close the oven door several times to make certain the adjustment is correct.
8. Tighten all screws.
9. Reconnect oven to power source.
10. Allow oven to sit at the set temperature for 10
minutes and confirm all adjustments.
MONITOR SAFETY SWITCH PARTS
Figure 31, next page
64. 102804 Hinge, Right
65. 102012 Switch, Limit, Micro
66. NGC-1126 Plate, Door Switch
67. 101912 Standoff, #8-32F/Fx1 in S
68. 102921 Screw, #8-32 x 3/8”
69. 102902 Screw, 4-40 x 5/8”
SWITCH GAP
= 0.020”
4950
51
52
TOGGLE SHOULD BE LESS THAN
OR EQUAL TO
85
º
DOWN
APPLY HI
-TEMP
GREASE TO AREA
48
47
THE OVEN DOOR
40
Page 52
FIGURE 31: Monitor Switch Adjustment and Assembly -
Old Switch Setup
FIGURE 30: Door Switch Assembly and Parts - Old Switch Setup
58
61
57
1
53
63
59
54
60
55
62
2
56
x2
68
67
68
64
66
68
67
69
65
REF
x2
THE OVEN DOOR
41
Page 53
ADJUSTING THE PRIMARY INTERLOCK SWITCH ­NEW SWITCH SETUP
The new switch assembly is identifiable by the pri­mary switch being located on the left side of the oven. Also, the serial number of the oven will fol­low the formatting below (X = variable digit/letter):
NGCD(5 thru 9)XXXX (North America) NGCXXD(5 thru 9)XXXX (International)
1. When the oven completes
BURN IN (if
required, see page 38), closely examine the latch toggle position using the door switch gauge (Item 75).
2. If the toggle is past the top of the window, you must correct the toggle's position by installing an 0.030” Shim (Item 76). See Figure 32.
3. Verify position of toggle by opening and closing the oven door.
4. With the toggle correctly adjusted and the door closed, adjust the primary switch by loosening the two #4-40 screws and #8-32 screw.
5. Using a 0.030” (0.762 mm) spacer as a template (included with Item 74), adjust switch lever position to a maximum allowable distance of
0.030” (0.762 mm).
6. Open and close the door several times to verify the switch gap.
PRIMARY SWITCH ADJUSTMENT AND PARTS
Figure 32
70. 102809 Screw, #8-32 x 3/8” 100Þ CSK
71. 102921 Screw, #8-32 x 3/8”
72. 101555 Screw, #4-40 x 3/4”
73. 102012 Interlock Switch
74. NGC-3033 Assy, Door Switch*
75. Adjustment Tools (included with Item 74) NGC-1215 Door Switch Gauge NGC-1340 Shim Tool, 0.060” NGC-1344 Shim Tool, 0.030”
76. NGC-1169-1 Shim, 0.030” NGC-1169-2 Shim, 0.045”
*Refer to FSB-10057 (included with Item 74) for instructions on converting NGC-3033 kit into the new switch assembly.
Assembly Notes
1. Tip of toggle must be within window notch.
Optimal is centered or below centered when the oven is hot.
2. Tip of toggle adjustment notch. Toggle must be
within notch when oven is hot.
3. If toggle “hangs” in position as shown, decrease
number of shims.
75
2
1
71
72
73
74
APPLY HI-TEMP GREASE TO AREA
70
FIGURE 32: Primary Switch Adjustment and Parts -
New Switch Setup
76
3
THE OVEN DOOR
42
Page 54
ADJUSTING THE SECONDARY AND MONITOR INTERLOCK SWITCHES - NEW SWITCH SETUP
1. Disconnect power to the unit.
2. Disconnect the 40-pin connector from the I/O board to allow maximum clearance.
3. Using the 0.060” (1.524 mm) spacer as a template (included with item 74), adjust the secondary switch.
NOTE: This will also adjust the monitor switch.
4. Open and close the door several times to verify the switch gap.
NOTE
: The absolute maximum gap should not
exceed 0.060” (1.524 mm).
5. Re-connect the 40-Pin connector to the I/O board and apply power to the unit.
6. Simultaneously press
BACK and ENTER keys.
7. Enter 9-4-2-8, then press
ENTER.
8. Open the oven door and verify P, S, and M
disengage in sequence.
9. Close the oven door and verify the M, S, and P engage in sequence.
10.Energize the Microwave System and open the door.
11.Verify the W indicator is backlit, meaning the oven microwave system turns OFF when the door is open.
SECONDARY AND MONITOR SAFETY SWITCH PARTS
Figure 33 and 34
77. 102804 Hinge, Right
78. 102012 Switch, Limit, Micro (x2)
79. NGC-1126 Plate, Door Switch
80. 101914 Standoff, #8-32 F/F x 1”, 5/16”
DIA
81. 101915 Standoff, #8-32 M/F x 5/16”,
1/4” DIA (attached to outside of Item 80.)
82. 102921 Screw, #8-32 x 3/8”
83. 101558 Screw, 4-40 x 1.125”
FIGURE 33: Secondary/Monitor Adjustment and Parts -
New Switch Setup
79
80
82
x2
83
x2
78
81
82
77
80
82
81
FIGURE 34: Secondary/Monitor Switch Assembly -
New Switch Setup
THE OVEN DOOR
43
Page 55
OVEN DOOR ASSEMBLY
See Figure 35 above. For mis-adjustments, see Figures 27 and 28 on page 39.
OVEN DOOR PARTS
Figure 35
84. NGC-3067* Door, NGC, Generic* NGC-3067-2* Door, NGC, SBK*
85. NGC-3021 Kit, Shunt Plate
86. NGC-1061 Hinge Block
87. 102750 Handle, Door, Generic NGC-1216 Handle, Door, SBK
88. NGC-1076-2 Actuator, Door
89. NGC-1132 Shim, Door Latch
90. 102945 Bolt, 1/4”-20 x 1.00
91. NGC-1138 Label, Precaution
92. 102809 #8-32 x 3/8” CSK 100°
93. NGC-1165 Label, Caution Empty
94. NGC-1125-1 Door Insulation 1 NGC-1125-2 Door Insulation 2
95. NGC-1127 Channel, Door Handle
96. 102748 Screw, #8-32 x 3/8”,
Torx Security
97. 101688 Screw, #8 x 1/2” PTH
98. 102698 Tape, Aluminum
99. NGC-1155 Name Plate, TurboChef
100. 101293 Nut, Push, 1/8”
101. NGC-1170 Label, Service
* Includes items 85 - 101.
FIGURE 35: Oven Door Assembly
85
84
86
x2
88
89 96
x2
87
95
x2
5
93
91
x6
94
98
90
92
AR
2
97
x17
5
99
101
x2
100
1
6
THE OVEN DOOR
44
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Page 56
SHUNT CAVITY/PLATE
Tightening Sequence
SHUNT ASSY/DOOR COVER
Tightening Sequence
5
84159
11
10 6237
12
14
15
13
16
14
8
1
15
9
10
16623717
11
12
13
4
FIGURE 36: Oven Door Assembly: Tightening Specs
Critical Adjustment Notes (Figure 35)
1. Orient with the gasket seam at the bottom of the door assembly. Gasket should be straight with no twists or pinching.
2. Attach insulation (Item 94) to the inside of the door cover using aluminum tape (Item 98).
x
DO NOT block openings at bottom.
3. Item 94 (insulation) not shown for clarity.
4. Door should be flat without twisting or warpage after tightening all hardware.
5. Refer to the chart to the right for torque specs. Refer to Figure 36, above, for tightening sequences.
6. Attach Item 99 with adhesive backing using the two locating holes on the front cover.
PART TORQUE
VALUE
90. Bolt, 1/4”-20 x 1.00 80 In-Lbs (9.04 Nm)
85. Nut, Keps #8-32
(Assembled by factory)
21 In-Lbs (2.37 Nm)
96. Screw, 8-32 x 3/8”
Torx Security
21 In-Lbs (2.37 Nm)
97. Screw, 8 x 1/2” PTH
21 In-Lbs (2.37 Nm)
SCREW TORQUE CHART
Refer to Figures 35, 36.
THE OVEN DOOR
45
Page 57
INTERLOCK SWITCH TROUBLESHOOTING
ISSUE RESOLUTION
“Cook Door Open”
Message
Determine which interlock switch is open. Access TEST MODE
to view
interlock switch status.
1.
PS
M - Primary and/or secondary interlock is open (old switch setup).
P
SM - Primary interlock is open (new switch setup).
Verify action of the latch assembly and oven door. When the door closes, the actuator should freely clear the slot on the flange. When it strikes the toggle latch, it should rotate smoothly to its closed position.
Actuator doesn’t clear slot: Bend or adjust actuator. If the actuator is worn or has yielded, replace the actuator.
Toggle doesn’t rotate freely or smoothly: Replace any worn parts. Clean assembly and re-lubricate all rotating parts. Be sure to grease the torsion spring (See Figure 30).
Actuator and toggle OK: Check adjustment and wiring on the interlocks. If adjustment is necessary, see page 38 (old setup) or page 42 (new setup) for the proper adjustment procedure.
2. PS
M – Monitor switch is open (old switch setup).
P
S M – Secondary and/or monitor switch is open (new switch setup).
Verify that the door closes freely and completely.
Door does not close freely: Remove obstructions or readjust the oven door per the instructions on page 38.
Door closes properly: Readjust the monitor safety switch (old switch setup)/secondary and monitor (new switch setup) per the instructions on page 38 (old setup) and 42 (new setup).
THE OVEN DOOR
46
Page 58
The Convection Circuit
Page 59
THE CONVECTION CIRCUIT
47
The Convection Circuit provides the high-temperature
airflow required to brown and cook food items.
CONVECTION CIRCUIT COMPONENTS
The following is a description of each component within the Convection Circuit and how each acts within the circuit. Figure 37 below shows a block dia­gram of the Convection Circuit.
Main Convection Heater
The main convection heater is an open-coil style heater rated at 3300 watts at 208 VAC with a resist­ance of 13.11 Ohms. The convection heater is controlled by the K4 solid state relay.
Convection Motor
The convection motor is a brushless AC switch reluc­tance type. Its top speed is 7100 RPM at 1 HP. The motor is controlled by a proprietary controller.
Motor Controller (BMSC)
The motor controller is proprietary and will only operate the convection motor described above. The motor controller is controlled on command from the I/O control board and a 0-10VDC speed command from the I/O control board.
High Limit Thermostat
The high limit thermostat is a 250 VAC, 3-pole, manual reset thermostat with a trip point of 572ºF (300ºC). The thermostat, which interrupts power to both the main convection heater and the IR element, should never operate during normal oven operation.
FIGURE 37: Convection Circuit Block Diagram
BOTTOM IR CONTROL
MAIN HX CONTROL
SSR
K5 K4
B1B2A1
+24
A2
WH-28
WH-30
RD-19
OT1 - HI-LIMIT
MANUAL RESET
C
OR540
BL510
NC
32
31
C
NC
22
21
C
12
HT520
NC
11
1
HX ELEMENT 3300 WATTS
13.1 OHMS
BOTTOM IR 3000 WATTS
14.4 OHMS
2
BL530
BL500
MOTOR SPINS
L1
COUNTER-CLOCKWISE FROM BACK
M4 GREEN M3 WHITE
M2 RED
M1 BLACK
BLWR
MTR
4 3 2 1
200-240
3
VAC IN
2 1
240 VAC 3 PHASE OUT
BMSC
SPD CMD
GROUND (GREEN) L2
L1
0-10V
I/O COM
ENABLE
I/O COM
STATUS OK
I/O COM
BR600
L2
RD-24
1
BK-25
2
WH-31
3
BK-32
4 5 6
OR-9
Page 60
CONVECTION CIRCUIT/BLOWER MOTOR PARTS
Figure 38
102. 101688 Screw, #8 x 1/2” PTH
103. NGC-1081 Cover, Motor
104. 100906 Nut, 1/4”-20, Flange
105. NGC-1025 Assy, Blower Motor
106. NGC-3007 Kit, Fan Blade
107. NGC-1024 Sealing Block, Blower
108. NGC-1023 Clamp, Blower Seal
109. 101688 Screw, #8 x 1/2” PTH
110. NGC-3011 Heater, Convection
111. 100443 Controller, Motor
112. NGC-3005 Relay, K4/K5 SSR
113. 100592 Fuses, F1 and F2 (12 Amp)
114. 102075 High-Limit Thermostat
115. NGC-1043 Gasket, Convection Heater
* If entire motor is needed, order NGC-1025.
If only hardware (e.g., screws, nuts) or seal is needed, call 800.90
TURBO or +1 214-379-6000.
** Not shown for clarity.
Assembly Notes
1. Cut insulation covering heater as shown.
FIGURE 38: Convection Circuit Assembly and Parts/Item 105 (Blower Motor) Detail
*
**
111
x6
113
112
102
103
104
105
109
110
114
x8
x10
1
1
THE CONVECTION CIRCUIT
48
106
108
107
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Page 61
ISSUE RESOLUTION
F8: Heat Low
Oven Not Warming Up
1. Check that the blower motor is moving air.
Blower motor is not moving air: Check blower motor assembly and verify motor is stalled. Unplug oven and correct obstruction or replace motor. (For access to motor shaft, remove top panel.)
Blower motor is moving air: Verify high-limit thermostat is not tripped. See the high-limit thermostat information below.
High-Limit Thermostat:
Thermostat tripped: Reset and determine why the thermostat tripped (See Figure 38, Item 114). Look for excess build up of grease inside the oven or any other source for a fire.
Thermostat is not tripped: Check main convection heater.
1. Convection heater is defective: Unplug oven and replace the convection heater and verify the K4 SSR (Figure 37) is not shorted across output.
2. Convection heater OK: Check the K4 SSR.
K4 defective: Unplug oven and replace.
K4 OK: Unplug oven and verify all wiring. Verify P1 voltage on I/O board is 5.0VDC (+/- 0.02) - see Figure 40, page 54.
F2: Cook Temperature Low
1. Verify Cook Door Operation.
“Cook Door Open” Message: Verify which switch is not actuating and readjust. See pages 38-43.
Cook Door OK: Verify high-limit thermostat is not tripped. See the high-limit thermostat below.
High-Limit Thermostat:
Thermostat tripped: Reset and determine why the thermostat tripped (See Figure 38, Item 114). Look for excess build up of grease inside the oven or any other source for a fire.
Thermostat is not tripped: Check main convection heater.
1. Convection heater is defective: Unplug oven and replace the convection heater and verify the K4 SSR (Figure 37) is not shorted across output.
2. Convection heater OK: Check the K4 SSR.
K4 defective: Unplug oven and replace.
K4 OK: Unplug oven and verify all wiring. Verify P1 voltage on I/O board is 5.0VDC (+/- 0.02) - see Figure 40, page 54.
CONVECTION CIRCUIT TROUBLESHOOTING
THE CONVECTION CIRCUIT
49
Page 62
ISSUE RESOLUTION
F1: Blower Running Status Bad
1. Verify motor spins freely.
Motor seized: Unplug oven and correct obstruction or replace motor.
Motor spins freely: Verify motor windings (see table below).
2. Verify motor windings are OK. Measure the resistance between windings and chassis. Unplug oven and replace motor if resistances do not agree with the values in the table below. If motor is OK, proceed to step 3, below.
3. Determine if status indicator “A” is highlighted/backlit in
TEST MODE.
“A” is highlighted/backlit. a. Disconnect control wiring. b. Ground OR-9 to chassis to remove backlight on “A”. c. Keeping OR-9 grounded, check terminals on the control wiring
plug for 0-10 VDC control voltage (reference drawing of QC3 plug on schematics (pages 55-63) while incrementing blower speed in
TEST MODE (see BLOWER SPEED, page 15).
d. If DC voltage is present throughout all speed settings in
TEST
MODE
(see BLOWER SPEED, page 15), replace motor controller. If
not, check harness and/or replace I/O board.
MOTOR WINDING RESISTANCES TABLE
TO FROM
DESCRIPTION EXPECTED RESISTANCE
Black Red Winding (A-B) 2.0 – 2.6 Ohms
Black White Winding (A-C) 2.0 – 2.6 Ohms
Red White Winding (B-C) 2.0 – 2.6 Ohms
Black, White or Red
Green Windings to Chassis Open
THE CONVECTION CIRCUIT
50
Page 63
IR Element and Catalytic
Converter
Page 64
The IR Element and Catalytic Converter provide two
very different, but essential functions.
The IR element provides the bottom browning ­similar to a residual broiler or salamander type cooking appliance - required for cooking most food items. The IR element temperature is independently controlled in each recipe.
The catalytic converter scrubs the air to eliminate VOCs and grease particulates that are liberated during the cooking process. It is important to properly care for the catalyst using only TurboChef
®
Oven Cleaner (P/N 103180 USA, 103380 Intl) and distilled water. For more detailed information, see the catalytic converter section below.
COMPONENTS
IR Element
The IR element - a dual coil type heater - is located in the bottom of the oven cavity. The first coil is the heating coil. The second is the IR thermocouple wire. The heating coil outputs 3000 watts at 208 VAC. The heating coil’s resistance is 14.4 ohms at room temperature.
The thermocouple coil is a Type K thermocouple with a resistance of approximately 20 ohms at the splices located approximately 6 inches from the heater and 40 ohms measured at the extension wires at the I/O control board.
The IR element is controlled via the K5 solid state relay and the IR thermocouple via the I/O control board.
Catalytic Converter
The catalytic converter, a VOC type catalyst, is locat­ed behind the inside cook cavity wall and is responsi­ble for cleaning the recirculating airflow. The catalyst functions by substantially lowering the combustion temperature of grease entrained in the air path to approximately the same temperature
of the airflow, thus the grease burns and breaks down into CO
2
and H2O as it passes through the catalytic converter. The catalyst will operate most efficiently at temperatures above 475ºF (246ºC).
The catalyst material is very sensitive to certain chemical compounds. Irreversible damage can occur if the catalyst is exposed to cleaning chemicals con­taining phosphates, NaOH, silicates, Na and Potassium Salts. These chemicals are found in most commercial degreasers and cleaners; therefore, only TurboChef
®
Oven Cleaner should be used.
CAUTION
: Clean the catalytic converter
with TurboChef
®
Oven Cleaner and rinse thoroughly with distilled water. Let the catalytic converter air dry before reinstalling. If TurboChef
®
Oven Cleaner is not available, do not use a substi­tute. Use distilled water only.
IR ELEMENT AND CATALYST REMOVAL
Refer to Figure 39 and the instructions below for removing the IR element and catalytic converter.
Removing the IR Element
1. Unplug the oven.
2. Disconnect the heater wires going to the EMI
filter and the high-limit thermostat.
3. Locate where the IR element protrudes through
the cook cavity walls and remove the snap rings (Item 116) using snap ring pliers. Retain snap rings (Item 116) and washers (Item 117). Figure
41.
4. Locate and remove the microwave shield
(Item 119) by removing the four (4) #8 x 1/2” sheet metal screws (Item 120).
NOTE
: Some models do not contain item 119.
5. Squeeze the IR element together inside the cook
cavity and pull the IR element from the oven.
IR ELEMENT AND CATALYTIC CONVERTER
51
Page 65
Removing and Installing the Catalytic Converter
1. Unplug the oven.
2. Remove the IR element. (See above procedure.)
3. Once the IR element has been removed, remove the catalytic converter clip (Item 121) to access the catalytic converter. Figure 39.
NOTE
: It may be necessary to remove the blower motor assembly (see page 48) to get access to the top of the catalytic converter. This will allow the catalytic converter to be pushed down out of the housing. Figure 39.
4. Remove the catalytic converter (Item 122).
5. Inspect the condition of the catalytic converter and either clean it or install a new one.
CAUTION: Clean catalytic converter using
only TurboChef cleaner (P/N 103180 USA, 103380 Intl). Use of other chemicals will irreparably damage catalyst.
Installing a New IR Element
1. Unplug the oven.
2. Gently squeeze the new IR element together in order to get the terminals and lead wires into the cavity and through the mounting holes.
CAUTION: Do not allow the thermocouple
lead wires to kink. They are solid wire and will break.
3. Once the IR element is installed, expand the IR element in order to reinstall the shim washers (Item 117) and snap rings (Item 116). Figure 39.
NOTE
: Be sure that the snap rings sit in the
grooves on IR element.
4. Reconnect the IR element lead wires to the EMI filter and the high-limit thermostat.
5. Reconnect the IR thermocouple lead wires to the thermocouple extension wires – Yellow to Yellow and Red to Red.
IR ELEMENT AND CATALYTIC CONVERTER PARTS
Figure 39
116. 101312 Snap Ring
117. 102449 Washer, Shim
118. NGC-3003 IR Element
119. NGC-1116 Shield, Microwave
120. 101688 Screw, #8 x 1/2” Sht Metal PTH
121. NGC-1030 Clip, Catalytic Converter
(Non-SBK)
NGC-1233 Clip, Catalytic Converter (SBK)
122. NGC-1012 Catalytic Converter
FIGURE 39: IR Element and Catalytic Converter Assembly
116
x4
117
118
119
120
121
122
119
118
122
IR ELEMENT AND CATALYTIC CONVERTER
52
Page 66
Schematics and Schematic
Components
Page 67
FIGURES 40 THRU 45: NGC OVEN SCHEMATICS
Figure 40 I/O Board Schematic Figure 41 NGC US Schematic Figure 42 NGC UK Schematic Figure 43 NGC EW Schematic Figure 44 NGC ED Schematic Figure 45 NGC Brazil Schematic
SCHEMATIC PARTS
Line Voltage Components
Capacitor, High Voltage (C1) Capacitor, High Voltage (C2) Controller, Motor Diode, High Voltage (D1) Diode, High Voltage (D2) EMI Filter (P/N 100542 USA, UK, Ireland, Brazil,
Japan 1Ph)
EMI Filter (P/N 100545 Europe, Asia, Pacific,
Australia, Japan 3Ph) Fan 1, Cooling Fan, Magnetron (Fan 1) Fuse Holders, F1, F2, and F3 Fuse, F1, 12 Amp Fuse, F2, 12 Amp Fuse, F3, 20 Amp Heater, Convection Heater, IR Element Magnetron (M1) Magnetron (M2) Motor, Convection Power Supply, +24VDC (PS) Relay, K1, Filament Relay, K2, Anode Relay, K3, Monitor Relay, K4/K5, Solid State, K4/K5, Heater/IR Relay, K6, Voltage Relay, K7, Magnetron Cooling Fan Thermostat, OT2, Cooling Fan Thermostat, OT1, Heater Transformer, Filament (FT1) Transformer, Filament (FT2) Transformer, High Voltage (T1) Transformer, High Voltage (T2) Voltage Sensor Module (US ovens only)
Low Voltage Components
Display, VFD I/O Control Board
Keypad, NGC Oven Switch, Primary Interlock Switch, Secondary Interlock Switch, Monitor Safety Thermocouple, CC Thermocouple, EC Thermostat, Magnetron
Wire Harness Replacement P/Ns
Low Voltage Harness
123. 100185 Old Switch Setup NGC-1418 New Switch Setup
Line Voltage Harness
124. NGC-1150-1 North America NGC-1150-2 UK, Ireland, Brazil NGC-1150-3 Eu, Asia, Pacific, Au, Japan
Magnetron Wire
125. 100186 All NGC Ovens
Power Cord
126. 100187 USA 100194 NGC ED - Europe, Asia, Pacific 100195 UK, Ireland, Brazil 103187 NGC EW- Europe, Asia, Pacific 103195 Australia NGC-1383 Japan 3Ph NGC-1390 Japan 1Ph
I/O CONTROL BOARD ITEM IDENTIFICATION AND TEST POINT LOCATIONS
Figure 40 C9 Capacitor D6 Diode J2 40 Pin Connector for LV Harness J3 3 Pin Connector for VFD Display J4 14 Pin Connector for Keypad J5 26 Pin Connector for Display Data J6 RS-232 Connector (Unused) P1 Voltage Reference 0-5 VDC RJ11 Connector
for Smart Card Cable
P3 Blower Controller Pin Configuration U15
EPROM Socket
R42 Voltage Reference Adjustment (not available
on some ovens) R51 Beeper Volume Adjustment SKP1 Beeper U19 Erasable EPROM Socket T1 Magnetron Current Transformer
SCHEMATIC COMPONENTS
53
Page 68
I/O BOARD SCHEMATIC
54
FIGURE
40: I/O Control Board and Test Point Locations
Page 69
K6-B (VOLTS MOD OUT) 29 29
P4
P6
J6
J4
IR
CC
40 39
THERMOCOUPLES EC
37 36
38
BMSC (4) (C OM RTN) 32
34 33
35
BMSC (3) (ENABLE OUT) 31
K4 (B-) (CONV OUT) 30
C(+)
IR
A(-)
C(+)
CC
40 39
A(-)
C(+)
EC
37 36
38
32
A(-)
34 33
35
31 30
17
1-9
23
26
27
28
K5 ( -B) BOTTOM IR OUT
K1-B (MAG F IL OUT)
CT
BMSC 0-10V OUT
BMSC CO MM (2)
24
25
20
-24V PS IN
MAG
-24V S&M RTN
-24V P INTER RTN
22 21
J6
19 18
11
14
16 15
+24V PS IN
ASPEN
MAG THERMO SW IN
13 12
VOL T MODUAL IN
8
BMSC SEL
P5
9BMSC (9) (STATUS OK)
SECONDARY (NO) INTER IN
HX STATUS IN 10
5
MONITOR (NO) INTER IN 6
PRIMARY (NO) INTER IN 7
17
23
26
27
28
24
25
20
22 21
19 18
F
11
14
16 15
13 12
8
9
10
5
6
7
2K2-B (MAG OUT)
3
4
1
2
3
4
1
F
FA
FAN MAG
1
3
4
5
2
5 4
2
3
1
A
B
B
A
B
A
B
A
L
L2
G
EMI
FILTER
INPUT
L
L2
7
1
4
-V
SUPPLY
+V
POWER 24VDC
L
N
K1 FILAMENT
K2 ANODE
K3 MONITOR
K6 VOLTS
6 3
9
8
FAN1 ( C OOLI NG)
NO
C
OT2
120°F
1
3
2 VAC IN
I/O COMMON
I/O COM
200-240
STATUS OK
6 4
5
SPD CMD
ENABLE
I/O COMMON
0-10V
3 2 1
2
1
GREEN
4
3
OUT
240 VAC
3 PHASE
BMSC
MTR
BLWR
NO
C
212°F
NO
212°F
C
2
5
6 3 4
1
9
7
MAG THERMO
SWITCHES
MAG
CT
C2
0.91 uF 0.91 uF
(-) D2 (+) (+) D1 (-)
MAG 1 MAG 2
FT 1
FT 2
FA
SPLICE 1
-24V MAG THEMO SW RTN
F1 F2 F3
HV TRANSFORMERS
1-2 = 208VAC
1-3 = 240VAC
T2 T1
TAPS
RD-19
1
2
121
2
BL100
BR200
BL300
BL110
BL120
BL120
BL130
BL140
BR240
BR210
BR220
BR230
BR240
BR250
BL330
BL335
BR400 BR410
BR400
BR420
BR420
BR430
BL150
BL150
BL155
BL160
BR290
BL150
BR260
BR260
OR270
OR270
BR280
BL155
BR285
OR275
BR280
BL340
OR440
BR450
OR360
BL370
BL355
BL350
M2HV M1HV
M2FC
M1FC
M2CD
M2FA
M1FA
M2F
M1F
VOL TAGE MODULE
BL000 BR000
OR-13
BK-33
OR-13
BK-33
1-3 = 240VAC 1-2 = 208VAC
RD-191 RD-192 RD-193
-24V (VOLT MODULE RTN)
OR-6
3300 WATTS
13.1 OHMS HX E LEMENT
BOTTOM IR
14.4 OHMS 3000 WATTS
B2
A2
BL500
BL530
B1 A1
K5 K4
HT600
2
22
BL510
12
OR540
32
1
HT520
21
11
31
MANUAL RESET
OT1
-B+
RD-19
PIN1
PIN2
PIN3
PIN5
PIN4
PIN6
RD-19
WH-2
WH-1
WH-27
PIN1
PIN3
PIN4
PIN5
PIN2
PIN6
9
7
1
4
3
6
1
7
9
6 3 4
OR-11
BK-23
RD-16
RD-20
RD-24
BK-25
WH-31
BK-32
OR-9
RD-24
RD-25
WH-31
BK-32
OR-9
BK-20
A
-+
WH-301
WH-28
WH-301
WH-28
OR-61
WH-29
WH-2
WH-27
BK-22
BK-21
OR-61
OR-8 OR-7
OR-11
BK-23
QC1 QC2
M3 WHITE
M2 RED
M1 BLACK
SAFETY INTERLOCKS
BK-16
QC3
ABA B A B A
741
6
3
B
9
528
RELAY ASSY
PINOUT
BL345
BR500
G
K1
K2
K3
K6
1479
6
33
6
97
4
1
7413
6
9
MAG_FAN _RELAY
NC
24V +
WH-1
B
C
A
NO
J
NOT
USED
M1CD
C1
NC
NO
NC
NO
PRIMARY
INTERLOCK
OR-7
C
NO
NC
OR-8
BK-21
BK-22
SWITCH MONITOR
C
SECONDARY
INTERLOCK
C
OR-61
OR-6
OR-62
CABLE, SMART CARD
SM A RT CARD CONNECTOR
RJ11
RJ11
DRAWING OF 40-PIN CONNEC T OR
EVENS ODDS
DRAWING OF HV TRANSFORM ERS
OR
BL
BR
T2
BL
BR
OR
T1
ALL BLUE WIR ES
F3: 20 AMPS CLASS CC
F2: 12 AMPS CLASS CC
F1: 12 AMPS CLASS CC
ALL OTHER WIRES
LINE-O UT VIEW
DRAWI NG OF 6-P IN
CONNECTOR
124
5
36
SSR
1. SCHEMATIC SH OWS OVEN WITH DOOR OPEN AND WIT HOUT POWER APPL I ED
NOTES:
MAG FAN RELAY
K7
FIGURE
41: NGC (Tornado) Schematic
NGC (US) SCHEMATIC
55
Page 70
D2 D1
MAG 1 MAG 2
FT2
FT1
BL 14
BL 15 RED 6
RED 5
DO NOT USE
WH-29
NC
C
C
OR-62
SAFETY INTERLOCKS - NEW SETUP
NC
INTERLOCK
PRIMARY
MONIT OR
SWITCH
C
NC
NO
SECONDARY
BK-22
BK-21
NO
OR-7
OR-8
OR-61
INTERLOCK
NO
OR-6
CAB LE, S M A R T CARD
SM ART CARD CONNECTOR
RJ11
RJ11
F3: 20 AMPS CLASS C C
F1: 12 AMPS CLASS C C F2: 12 AMPS CLASS C C
SSR
14
CONNECTOR
DRA WING OF 6-PI N
3
25
6
DRAWING OF 40-PIN CONNECTOR
ODDSEVENS
1. SCHEMATIC SHOWS OVEN WITH DOOR OPEN AND WITHOUT POWER APPLIED
NOTES:
K7
PRIMARY
SAFETY INT ERLOCKS - OLD SETUP
BK-21
SECONDARY
NO
NC
C
SWITCH
NO
MONIT OR
BK-21
OR-8
OR-7
NC
C
NO
BK-22
NC
C
OR-61
WH-29
24V +
MAG_FAN_RELAY
NONCC
A
B
QC1
OR-11
BK-23
QC2
NO
NC
MAG THERMO
SWITCHES
C
212°F
NC
C
212°F
NO
K7 MAG FAN RELAY 29 29
P4
P6
J6
J4
IR
CC
40 39
THERMOCOUPLES EC
37 36
38
BMS C (4 ) (COM RTN) 32
34 33
35
B MS C (3) (E NA BLE OUT ) 31
K4 (B -) (CONV OUT) 30
C(+)
IR
A(-)
C(+)
CC
40 39
A(-)
C(+)
EC
37 36
38
32
A(-)
34 33
35
31 30
17
1-9
23
26
27
28K5 (-B) BOT TOM IR OUT
K1-B (MAG FIL OUT)
CT
BMSC 0-10V OUT
B M S C C OMM (2)
24
25
20
-24V PS IN
MAG
-24V S&M RTN
-24V P I N T E R RTN
22 21
J6 19 18
11
14
16 15
+24V PS IN
ASPEN
MAG THERMO SW IN
13 12
VOL T MODU AL IN
8
BMSC SEL
P5
9B MS C (9) (S TA TUS OK)
SECONDARY (NO) IN TER IN
HX STATUS IN 10
5
MONITOR (NO) INTER IN 6
PRI MARY (NO) INTER IN 7
17
23
26
27
28
24
25
20
22 21
19 18
F
11
14
16 15
13 12
8
9
10
5
6
7
2K2-B (MAG OUT)
3
4
1
2
3
4
1
F
FA
FAN MAG
1
3
4
2
4 3
2
1
A
B
BA
B
A
EMI
FILTER 1-PHASE
-V
SUPPLY
+V
POWER 24VDC
L
N
K1 FILAMENT
K2 ANODE
K3 MONITOR
EC FAN
NO
C
OT2
120°F
1
3
2
VAC IN
I/O COMMON
I/O COM
200-240
STATUS OK
6 4
5
SP D CMD
ENABLE
I/O COMMON
0-10V
3 2 1
2
1
M1 BLK
4
3
OUT 240 VAC
3 PHASE
BMSC
MTR
BLWR
4 2 3
1
6
5
MAG
CT
1.13 uF
(-) (+) (+) (-)
FA
OR-62
SPLICE 1
-24V MAG TH E MO S W RTN
F1
F2 F3
HV TRANSFORMERS
1-2 = 230V A C
T2
T1
TAPS
RD-19
1
2
1
2
1
2
BLK 15
BLK 22
BL 35
BLK 19
BLK 39
M2HV M1HV
M2FC
M1FC
M1CD
M2CD
M2FA
M1FA
M2F
M1F
1-2 = 230V A C
RD-191 RD-192
-24 V (V OL T MODULE RTN)
OR-6
3300 WATTS
13.1 OHMS
HX ELEMENT
BOTTOM IR
14.4 OHMS 3000 WATTS
B2
A2
BR 27
B1 A1
K5 K4
2
22
BR 30
12
RED 29
32
1
HT 38
21 11
31
MANUA L RESET
OT1
-B+
RD-19
PIN1
PIN2
PIN3
PIN5
PIN4
PIN6
RD-19
WH-2
WH-27
PIN1
PIN3
PIN4
PIN5
PIN2
PIN6
6
5
1
3
2
4
1
5
6
4 2 3
OR-11
BK-23
RD-16
RD-16
RD-24
BK-25
WH-31
BK-32
OR-9
RD-24
RD-25
WH-31
BK-32
OR-9
BK-20
A
-+
WH-301
WH-28
WH-301
WH-28
OR-61
WH-2
WH-27
BK-22
BK-21
OR-61
OR-8 OR-7
M2 RED
M3 W HITE
OR-6
OR-10
GREEN
BK-20
QC3
135
AB
642
A53
1
42B
6
A53
1
4
2B6
RE LAY ASSY
PINOUT
BLK 20
G
K1
K2
K3
L1 N
L1 N
BL 36
BL 37
BL 33 BL 34
BLK 40
RED 7
BL 9
RED 2
RED 1
BL 8
RED 3
BL 10
BLK 23
BL 26
BL 11
RED 4
BL 20
RED 24
RED 28
HT 43
BLK 25
BL 42
BL 16
BROWN
BLUE
230VAC, 1Ø
3 WIRE INPUT
GRN/YEL
L1N
40VSK6
MAG CT
IR ELE
AUX CT
HX CT
L1 N
LOAD DIAGRAM
C2 C1
1.15 uF
1.13 uF
1.15 uF
FIGURE
42: NGCUK (Tornado) Schematic
NGC (UK) SCHEMATIC
57
Page 71
K7 MAG FAN RELAY 29 29
P4
P6
J6
J4
IR
CC
40 39
THERMOCOUPLES
EC
37 36
38
BMSC (4 ) (COM RTN) 32
34 33
35
BMSC (3 ) (ENABLE OUT ) 31
K4 (B-) (CONV OUT) 30
C(+)
IR
A(-)
C(+)
CC
40 39
A(-)
C(+)
EC
37 36
38
32
A(-)
34 33
35
31 30
17
1-9
23
26
27
28
K5 (-B) BOTTOM IR OUT
K1-B (MAG FIL OUT)
CT
BMSC 0-10V OUT
BMSC COMM (2)
24
25
20
-2 4V PS IN
MAG
-24V S&M RTN
-24V P INTER RT N
22 21
J6 19 18
11
14
16 15
+2 4V P S IN
ASPEN
MA G THERMO SW IN
13 12
VOL T MODUAL IN
8
BMSC SEL
P5
9BMSC (9) (STATUS OK)
SECONDARY (NO) IN TER IN
HX ST AT US IN 10
5
MONITOR (NO) INTER IN 6
PRIMARY (NO) INTER IN 7
17
23
26
27
28
24
25
20
22 21
19 18
F
11
14
16 15
13 12
8
9
10
5
6
7
2K2-B (MAG OUT)
3
4
1
2
3
4
1
FFA
FAN MAG
1
3
4
2
4 3
2
1
A
B
BA
B
A
EMI FILTER
3-PHASE 5 WIRE WYE
-V
SUPPLY
+V POWER
24VDC
L
N
K1 FILAMENT
K2 ANODE
K3 MONITOR
EC FAN
NO
C
OT2
120°F
1
3
2
VAC IN
I/O COMMON
I/O COM
200-240
ST ATUS OK
6 4
5
SP D CMD
ENABLE
I/O COMMON
0-10V
3 2 1
2
1
M1 BLK
4
3
OUT 240 VAC
3 PHASE
BMSC
MTR
BLWR
6 3
4 1
9
7
MAG
CT
1.15 uF
(-) (+) (+) (-)
FT 1
FT 2
FA
OR-62
SPLIC E 1
-2 4 V MAG THEM O SW RTN
F1 F2 F3
HV TRANSFORMERS
1-2 = 230VAC
T2
T1
TAPS
RD-19
1
2
121
BLK 15
BLK 22
BL 35
BLK 19
BLK 39
M2HV M1HV
M2FC
M1FC
M1CD
M2CD
M2FA
M1FA
M2F
M1F
1-2 = 230VAC
RD-191 RD-192
-24 V (V OLT MODULE RT N)
OR-6
3300 WATTS
13.1 OHMS
HX ELEMENT
BOTTOM IR
14.4 OHMS 3000 WATTS
B2
A2
BR 27
B1 A1
K5 K4
2
22
BR 30
12
RED 2 9
32
1
HT 38
21
11
31
MAN UAL RESET
OT1
-B+
RD-19
PIN1
PIN2
PIN3
PIN5 PIN4
PIN6
RD-19
WH-2
WH-27
PIN1
PIN3
PIN4
PIN5
PIN2
PIN6
9
7
1
4
3
6
1
7
9
6 3 4
OR-11
BK-23
RD-16
RD-16
RD-24
BK-25
WH-31
BK-32
OR-9
RD-24
RD-25
WH-31
BK-32
OR-9
BK-20
A
-+
WH - 301
WH-28
WH-301
WH-28
OR-61
WH-2
WH-27
BK-22 BK-21
OR-61
OR-8 OR-7
M2 RED
M3 WHITE
OR-6
OR-10
GREEN
BK-20
QC3
147
AB
963
A74
1
6
3
B
9
A74
1
63B
9
RELA Y AS SY
PINOUT
BLK 20
G
K1
K2
K3
L1 L3 NL2
N
L1 L2
L3
BL 36
BL 37
BL 33 BL 34
BLK 40
RED 7
BL 9
RED 2
RED 1
BL 8
RED 3
BL 10
BLK 23
BL 26
BL 11
RED 4
BL 20
RED 2 4
RED 2 8
HT 43
BLK 25
BL 42
BL 16
BLK
BLK
BRN
BLU
380-415, 3Ø
5 W IRE INPUT
GRN
N
L3
L2
L1
L1
L2
DIAGRAM
LOAD
N
AUX CT
IR ELE
MAG CT
HX CT
L3
D2 D1
1.13 uF
1.15 uF
1.13 uF
C2 C1
MAG 1 MAG 2
2
BL 14
RED 5
DO NOT USE
BL 15 RED 6
WH-29
C
PRIMARY
SECONDARY
BK-22
OR-7
BK-21
INTERLOCK
NC
C
NO
OR-6
OR-8
OR-61
C
INTERLOCK
OR-62
NO
NO
NC
SAFETY INTERLOCKS - N EW SE TUP
MONITOR
SWITCH
NC
CABLE, SMART CARD
SMART CARD CON NEC T O R
RJ11
RJ11
SSR
DRAWING OF 40- PIN CONNECT O R
ODDSEVENS
F2: 12 AMP S CLASS CC
F1: 12 AMP S CLASS CC F3: 20 AMP S CLASS CC
14
3256
CONNECTOR DRAWING OF 6-PIN
1. SC H EM ATIC S HOWS OVEN WI T H D OO R OPEN AND WITHOUT POWER APPLIED
NOTES:
K7
PRIMARY
SAFETY INTERLOCKS - O L D SETUP
BK-21
SECONDARY
NO
NC
C
SWITCH
NO
MONITOR
BK-21
OR-8
OR-7
NC
C
NO
BK-22
NC
C
OR-61
WH-29 24V +
A
B
QC1
OR-11
BK-23
QC2
NO
NC
MAG THERMO
SWITCHES
C
212°F
NC
C
212°F
NO
FIGURE
43: NGCEW (Tornado) Schematic
NGC (EW) SCHEMATIC
59
Page 72
K7 MAG FAN RELAY 29 29
P4
P6
J6
J4
IR
CC
40 39
THERMOCOUPLES EC
37 36
38
BMSC (4 ) (COM RTN) 32
34 33
35
BMSC (3 ) (ENABLE OUT ) 31
K4 (B-) (CONV OUT) 30
C(+)
IR
A(-)
C(+)
CC
40 39
A(-)
C(+)
EC
37 36
38
32
A(-)
34 33
35
31 30
17
1-9
23
26
27
28
K5 (-B) BOTTOM IR OUT
K1-B (MAG FIL OUT)
CT
BMSC 0-10V OUT
BMSC COMM (2)
24
25
20
-2 4V PS IN
MAG
-24V S&M RTN
-24V P INTER RT N
22 21
J6 19 18
11
14
16 15
+24V PS IN
ASPEN
MA G THERMO SW IN
13 12
VOL T MODUAL IN
8
BMSC SEL
P5
9BMSC (9) (STATUS OK)
SECONDARY (NO) IN TER IN
HX ST AT US IN 10
5
MONITOR (NO) INTER IN 6
PRIMARY (NO) INTER IN 7
17
23
26
27
28
24
25
20
22 21
19 18
F
11
14
16 15
13 12
8
9
10
5
6
7
2K2-B (MAG OUT)
3
4
1
2
3
4
1
FFA
FAN MAG
1
3
4
2
4 3
2
1
A
B
B
A
B
A
EMI
FILTE R 3-PH AS E 5 WI RE WYE
-V
SUPPLY
+V
POWER 24VDC
L
N
K1 FILAMENT
K2 ANODE
K3 MONITOR
EC FAN
NO
C
OT2
120°F
1
3
2 VAC IN
I/O COMMON
I/O COM
200-240
ST ATUS OK
6 4
5
SP D CMD
ENABLE
I/O COMMON
0-10V
3 2 1
2
1
M1 BLK
4
3
OUT 240 VAC
3 PHASE
BMSC
MTR
BLWR
6 3 4
1
9
7
MAG
CT
1.13 uF
(-) (+) (+) (-)
FA
OR-62
SPLIC E 1
-24 V MAG TH EMO SW RTN
F1
F2
F3
HV TRANSFORMERS
1-2 = 230VAC
T2
T1
TAPS
RD-19
11
2
1
BLK 15
BLK 22
BL 35
BLK 19
BLK 39
M2HV M1HV
M2FC
M1FC
M1CD
M2CD
M2FA
M1FA
M2F
M1F
1-2 = 230VAC
RD-191 RD-192
-24 V (V OLT MODULE RT N)
OR-6
3300 WATTS
13.1 OHMS
HX ELEMENT
BOTTOM I R
14.4 OHMS 3000 WATTS
B2
A2
BR 27
B1 A1
K5 K4
2
22
BR 30
12
RED 2 9
32
1
HT 38
21
11
31
MAN UAL RESET
OT1
-B+
RD-19
PIN1
PIN2
PIN3
PIN5 PIN4
PIN6
RD-19
WH-2
WH-27
PIN1
PIN3
PIN4
PIN5
PIN2
PIN6
9
7
1
4
3
6
1
7
9
6 3 4
OR-11
BK-23
RD-16
RD-16
RD-24
BK-25
WH-31
BK-32
OR-9
RD-24
RD-25
WH-31
BK-32
OR-9
BK-20
A
-+
WH - 301
WH-28
WH-301
WH-28
OR-61
WH-2
WH-27
BK-22 BK-21
OR-61
OR-8 OR-7
M2 RED
M3 WHITE
OR-6
OR-10
GREEN
BK-20
QC3
147
AB
963
A B A B
RELA Y AS SY
PINOUT
BLK 20
G
K1
K2
K3
L1
L3
NL2
NL1 L2 L3
BL 36
BL 37
BL 33 BL 34
BLK 40
RED 7
BL 9
RED 2
RED 1
BL 8
RED 3
BL 10
BLK 23
BL 26
BL 11
RED 4
BL 20
RED 2 4
RED 2 8
HT 43
BLK 25
BL 42
BL 16
BLK
BLK
BRN
230VA C, 3Ø
4 W IRE INPUT
GRN
L3
L2
L1
741
963
741
963
L1
L3
L2
MW CT
AUX C T
IR ELE
HX CT
LOAD
DIAGRAM
C2 C1
1.15 uF
1.15 uF
1.13 uF
MAG 1 MAG 2
D1D2
FT2
FT1
BL 14
RED 5
DO NOT USE
BL 15 RED 6
2
2
WH-29
NC
C
NC
SAFETY INTERLOCKS - N EW SE TUP
PRIMARY
INTERLOCK
MONITOR
SWITCH
C
NC
NO
SECONDARY
BK-22
NO
C
OR-7
BK-21
INTERLOCK
NO
OR-62
OR-6
OR-8
OR-61
CABLE, SMART CARD
SMART CARD CON NEC T O R
RJ11
RJ11
SSR
DRAWING OF 40- PIN CONNECT O R
ODDS
EVENS
DRAWING OF 6-PIN
CONNECTOR
41
2 5
36
F3: 20 AMP S CLASS CC
F1: 12 AMP S CLASS CC F2: 12 AMP S CLASS CC
1. SC H EM ATIC S HOWS OVEN WI T H D OO R OPEN AND WITHOUT POWER APPLIED
NOTES:
K7
PRIMARY
SAFETY INTERLOCKS - O L D SETUP
BK-21
SECONDARY
NO
NC
C
SWITCH
NO
MONITOR
BK-21
OR-8
OR-7
NC
C
NO
BK-22
NC
C
OR-61
WH-29 24V +
A
B
QC1
OR-11
BK-23
QC2
NO
NC
MAG THERMO
SWITCHES
C
212°F
NC
C
212°F
NO
FIGURE
44: NGCED (Tornado) Schematic
NGC (ED) SCHEMATIC
61
Page 73
FIGURE
45: NGC Brazil (Tornado) Schematic
NGC (BRAZIL) SCHEMATIC
63
Page 74
Service Parts and
Illustrations
Page 75
SERVICE PARTS AND ILLUSTRATIONS
65
FIGURE 7: NGC (TORNADO) CONTROL SYSTEM
Chapter 4: The Control System - Page 13
GROUND
STATUS OK
I/O COM
1
2
OUT
240 VAC 3 PHASE
3
4
4
6
5
2
1
3
I/O COM ENABLE
200-240
VAC IN
SPD
2 3
0-10V
1
BMSC
K1
MECH
RELAY
+ 24 VDC -
RELAY
MECH
K2
RELAY
MECH
K3
SSR
DUAL
BOARD
CONTROL
I/O
KEYPAD
VFD
DISPLAY
IR THERMOCOUPLE
EC THERMOCOUPLE
CC THERMOCOUPLE
SUPPLY
POWER
24VDC
IR ELEMENT COMMAND
CONVECTION HEATER COMMAND
MAG HV
COMMAND
COMMAND
MAG FILAMENT
MONITOR INTERLOCK
INTERLOCK
INTERLOCK
+24VDC
+24VDC
+24VDC
COMMON
CMD
COMMON
+24VDC
PRIMARY SWITCH
SECONDARY SWITCH
K6
MECH RELAY
+ 24 VDC - + 24 V DC - + 24 VDC -
VOLTAGE
COMMAND
COMMON
VOLTAGE INPUT
VOLTAGE
K7
RELAY
- 24 VDC +
MAGNETRON COOLING FAN COMMAND
PRIMARY SWITCH
NC
NO
C
NC
C
NO
SECONDARY SWITCH
MONITOR SWITCH
NC
C
NO
3(+) 4(-)
3(+) 4(-)
+V
-V
L
N
A (-) C (+)
C (+)
A (-)
C (+)
A (-)
12
14 14
2
1
14
21
14
2
1
12
25 26
2
1
25 26
2
1
1 2
25 26
25 26
+24VDC
K5
K4
(U.S. ONLY)
FOR MORE DETAI L, SEE FIGURE 37
SENSOR
Page 76
SERVICE PARTS AND ILLUSTRATIONS
66
FIGURE 17: CONTROL SYSTEM PANEL ENCLOSURE AND PARTS
Chapter 4: The Control System - Page 20
CONTROL SYSTEM PANEL PARTS
Figure 17.
1. NGC-1040 Cover, Keypad/Display, Std NGC-1209 Cover, Keypad/Display, SBK
2. 102960 Nut, 4-40, Stainless
3. 100508 Smart Card, Blank (Varies)* Smart Card, Programmed*
4. NGC-3023 Display Svc Kit (includes
Items 5, 6, and 7)
5. 101954 Spacer, 1/2” Lg, Aluminum
6. 100193 3-Pin Power Cable
7. 100184 26-Pin Ribbon Cable
8. NGC-1110-1 Keypad, NGC, Standard NGC-1110-2 Keypad, NGC, SWY NGC-1110-3 Keypad, NGC, SBK NGC-1110-4 Keypad, NGC, OUT
9. 100506 Smart Card Reader
10. 100182 Smart Card Reader Cable
* Contact TurboChef (800.90
TURBO or
+1 214.379.6000) for more info/part numbers.
1
2
3
4
5
6
7
10
9
8
Page 77
67
SERVICE PARTS AND ILLUSTRATIONS
FIGURE 18: MONITOR CIRCUIT - SHOWN IN FAILSAFE STATE
Chapter 5: The Microwave System - Page 25
11
12
13
15
15
16
14
17
18
19
20212223
15. NGC-3061-1 Filament Transformer (2 per oven, 1 per kit) - USA, S. Korea
NGC-3061-2 Filament Transformer (2 per
oven, 1 per kit) - Europe, Asia­Pacific, Latin America
NGC-3061-3 Filament Transformer (2 per
oven, 1 per kit) - Japan
16. 100083 Mag Cooling Fan
17. 101273 K3 Monitor Relay
18. 101273 K2 High Voltage Relay
19. 101273 K1 Filament Relay
20. 100599 F3 Fuse - 20 Amp
21. NGC-3015 Magnetron (2 per oven, 1 per kit)
22. NGC-3017 Wave Guide (Rear)
23. NGC-3016 Wave Guide (Front)
* See Comprehensive Part List, page 79.
11. NGC-3062-1 HV Transformer (2 per oven, 1 per kit) USA, Latin America, Korea
NGC-3062-2 HV Transformer (2 per oven, 1 per kit)
Europe, Asia-Pacific
NGC-3062-3 HV Transformer (2 per oven, 1 per kit)
Japan
12. NGC-3020 High Voltage Capacitor (2 per oven, 1 per kit) - USA, Latin America, Korea
NGC-3020-2 High Voltage Capacitor (2 per oven,
1 per kit) - Europe, Asia-Pacific, Japan 50 Hz
100207 High Voltage Capacitor (2 per oven,
1 per kit) - Japan 60 Hz
13. 100481 High Voltage Diode (x2)
14. Mag Fan Relay, Generic
NGC-3030-1 North America NGC-3030-4 Europe, Asia-Pacific MPh NGC-3030-7 Europe Single Phase NGC-3030-12 Brazil Single Phase
Mag Fan Relay, SWY
NGC-3030-2 North America NGC-3030-6 Europe, Brazil Single Phase NGC-3030-9 Europe, Asia-Pacific MPh
Mag Fan Relay, SBK
NGC-3030-3 North America NGC-3030-13 Europe, Brazil Single Phase NGC-3030-14 Indiana/North Carolina NGC-3030-15 Europe, Asia-Pacific MPh
Mag Fan Relay, Additional*
FIGURE 20: MICROWAVE SYSTEM PARTS
Chapter 5: The Microwave System - Page 27
LINE VOLTAGE
(L1)
LINE VOLTAGE
(L2)
F3 FUSE 20 AMP
(BLOWN)
+24 VDC
+24 VDC
K2 HV RELAY
1
7
4 3
9
6
A
B
K3 MONITOR
RELAY
7
9
A
B
1 4 3 6
CONTROL
T1
HV TRANSFORMER
3
1
2
T2
HV TRANSFORMER
1
2
3
MONITOR SWITCH
(OPEN)
NC
NO
CDM
C
PRIMARY AND SECONDARY
INTERLOCKS (CLOSED)
CONTROL
CONTROL
CDS
NC
C
NO
CDP
NC
C
NO
Page 78
29
31
30
32
33
34
35
36
37
68
SERVICE PARTS AND ILLUSTRATIONS
FIGURE 21: MICROWAVE SYSTEM PARTS
Chapter 5: The Microwave System - Page 27
Microwave System Parts
24. 100186 Magnetron Wire
25. NGC-3015 Magnetron
26. 102070 Magnetron Thermostat
27. NGC-1163 Insulator, Adhesive
28. 100684 Screw #6 Sheet Metal
Wave Guide/Wave Guide Cover Parts
29. NGC-3036 Kit, Wave Guide Cover (Includes
Item 31 and sealant)
30. 101666 Screws, #8-32 x 1/2, Cap
31. 101701 Screws, #8, SST
32. NGC-1047
Support, Frame
33. 102809
Screws, #8-32 x 3/8” CSK (100
º
)
34.
NGC-3017 Assy, Wave Guide, Rear
35. NGC-3015 Magnetron, Rear
36. NGC-3015
Magnetron, Front
37. NGC-3016
Assy, Wave Guide, Front
FIGURE 22: WAVE GUIDE COVER/WAVE GUIDE REMOVAL AND REPLACEMENT
Chapter 5: The Microwave System - Page 29
F
FA
FILAMENT AND HIGH VOLTAGE TERMINALS
COOLING FINS
(ORG)
(BLK)
ANTENNA
25
26
27
28
24
Page 79
SERVICE PARTS AND ILLUSTRATIONS
FIGURE 24 & 25: HIGH VOLTAGE DIODE AND MAGNETRON
Chapter 5: The Microwave System - Page 32
69
Cook Door Parts
38. 102809 #8-32 x 3/8” PFH CSK
39. NGC-3067 Assy, Oven Door (Traditional)
NGC-3067-2 Assy, Oven Door
(SBK)
40. NGC-1061 Hinge Block
41. 102804 Right Hinge
42. 102805 Left Hinge
43. 101381 #10-32 x 1/2” Hex SS
44. 102140 #10 Flat
45. 102350 #10 Split Lock
46. 101191 Cap, Hole
38
39
40
41
42
43
44
45
46
FIGURE 26: OVEN DOOR REMOVAL AND PARTS
Chapter 6: The Oven Door - Page 37
FFA
FILAMENT AND HIGH VOLTAGE TERMINALS
ANTENNA
Page 80
70
Primary and Secondary Interlock Switch Parts
47. NGC-1076-2 Actuator, Door
48. 102809 Screw, #8-32 x 3/8” 100Þ CSK
49. 102921 Screw, #8-32 x 3/8”
50. 101557 Screw, #4-40 x 1 1/4”
51. 102012 Interlock Switches
52. NGC-3033 Assy, Door Switch*
*See Figure 32 for Assy Detail.
SWITCH GAP
= 0.020”
4950
51
52
TOGGLE TO BE LEVEL
OR NEARLY LEVEL
APPLY HI-TEMP GREASE TO AREA
48
47
58
61
57
53
63
59
54
60
55
62
56
x2
FIGURE 30: DOOR SWITCH ASSEMBLY AND PARTS
Chapter 6: The Oven Door - Page 41
SERVICE PARTS AND ILLUSTRATIONS
FIGURE 29: PRIMARY AND SECONDARY INTERLOCKS ADJUSTMENT AND PARTS - OLD SWITCH SETUP
Chapter 6: The Oven Door - Page 40
Door Switch Parts
53. NGC-1072 Bracket Latch
54. 102012 Switch, Micro, 0.1A/125VAC
55. NGC-1087 Spring Door Latch
56. NGC-1073 Toggle, Latch
57. 101119 Pin, Clevis, ø3/16 x 1” Lg
58. 100059 Bearings, Bronze, 3/16ID x 5/16OD x 1/4” Lg
59. 101557 Screw, #4-40 x 1.25” Lg, PPHD, CRES
60. 102921 Screw, #8-32 x 3/8”, Internal Tooth Sems, PPHD, SS
61. NGC-1126 Plate, Door Switch
62. NGC-3006 Grease, USDA H-1, Food Grade
63. 101296 Ring, E-clip
Page 81
SERVICE PARTS AND ILLUSTRATIONS
71
Monitor Safety Switch Parts
64. 102804 Hinge, Right
65. 102012 Switch, Limit, Micro
66. NGC-1126 Plate, Door Switch
67. 101912 Standoff, #8-32F/Fx1 in S
68. 102921 Screw, #8-32 x 3/8”
69. 102902 Screw, 4-40 x 5/8”
FIGURE 31: MONITOR SWITCH ADJUSTMENT AND ASSEMBLY - OLD SWITCH SETUP
Chapter 6: The Oven Door - Page 41
68
67
68
64
66
68
67
69
65
REF
x2
75
71
72
73
74
APPLY HI-TEMP GREASE TO AREA
70
FIGURE 32: PRIMARY INTERLOCK ADJUSTMENT AND PARTS - NEW SWITCH SETUP
Chapter 6: The Oven Door - Page 42
Primary Safety Switch Parts
70. 102809 Screw, #8-32 x 3/8” 100Þ CSK
71. 102921 Screw, #8-32 x 3/8”
72. 101555 Screw, #4-40 x 3/4”
73. 102012 Interlock Switch
74. NGC-3033 Assy, Door Switch*
75. Adjustment Tools (included with Item 74) NGC-1215 Door Switch Gauge NGC-1340 Shim Tool, 0.060” NGC-1344 Shim Tool, 0.030”
76. NGC-1169-1 Shim, 0.030” NGC-1169-2 Shim, 0.045”
76
Page 82
72
SERVICE PARTS AND ILLUSTRATIONS
79
80
82
x2
83
x2
78
81
82
77
80
82
81
FIGURES 33 AND 34: SECONDARY AND MONITOR SWITCH ADJUSTMENT AND ASSEMBLY - NEW SWITCH SETUP
Chapter 6: The Oven Door - Page 43
Secondary and Monitor Safety Switch Parts
77. 102804 Hinge, Right
78. 102012 Switch, Limit, Micro (x2)
79. NGC-1126 Plate, Door Switch
80. 101914 Standoff, #8-32 F/F x 1”, 5/16” DIA
81. 101915 Standoff, #8-32 M/F x 5/16”, 1/4” DIA (attached to outside of Item 80.)
82. 102921 Screw, #8-32 x 3/8”
83. 101558 Screw, 4-40 x 1.125”
Page 83
SERVICE PARTS AND ILLUSTRATIONS
73
Oven Door Parts
84. NGC-3067* Door, NGC, Generic*
NGC-3067-2* Door, NGC, SBK*
85. NGC-3021 Kit, Shunt Plate
86. NGC-1061 Hinge Block
87. 102750 Handle, Door, Generic
NGC-1216 Handle, Door, SBK
88. NGC-1076-2 Actuator, Door
89. NGC-1132 Shim, Door Latch
90. 102945 Bolt, 1/4”-20 x 1.00
91. NGC-1138 Label, Precaution
92. 102809 #8-32 x 3/8” CSK 100°
93. NGC-1165 Label, Caution Empty
94. NGC-1125-1 Door Insulation 1
NGC-1125-2 Door Insulation 2
95. NGC-1127 Channel, Door Handle
96. 102748 Screw, #8-32 x 3/8”, Torx Security
97. 101688 Screw, #8 x 1/2” PTH
98. 102698 Tape, Aluminum
99. NGC-1155 Name Plate, TurboChef
100. 101293 Nut, Push, 1/8”
101. NGC-1170 Label, Service
* Includes items 85 - 101.
FIGURE 35: OVEN DOOR ASSEMBLY
Chapter 6: The Oven Door - Page 44
85
84
86
x2
88
89 96
x2
87
95
x2
93
91
x6
94
98
90
92
AR
97
x17
99
101
x2
100
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Page 84
FIGURE 37: CONVECTION CIRCUIT BLOCK DIAGRAM
Chapter 7: Convection Circuit - Page 47
74
SERVICE PARTS AND ILLUSTRATIONS
MOTOR SPINS COUNTER-CLOCKWISE FROM BACK
BLWR
MTR
BOTTOM IR CONTROL
MAIN HX CONTROL
+24
SSR
K5 K4
A2
B1B2A1
BL530
BL500
L1
M4 GREEN M3 WHITE
M2 RED
M1 BLACK
4 3
240 VAC
2
3 PHASE
1
OUT
200-240
3
VAC IN
2 1
WH-28
WH-30
RD-19
BMSC
SPD CMD
STATUS OK
GROUND (GREEN) L2
L1
OR540
BL510
0-10V
I/O COM
ENABLE
I/O COM
I/O COM
1 2 3 4 5 6
OT1 - HI-LIMIT
MANUAL RESET
C
NC
32
31
C
NC
22
21
C
NC
12
11
RD-24 BK-25
WH-31
BK-32
OR-9
HT520
L2
HX ELEMENT 3300 WATTS
13.1 OHMS
1
BOTTOM IR 3000 WATTS
14.4 OHMS
2
BR600
Page 85
SERVICE PARTS AND ILLUSTRATIONS
75
Convection Circuit Parts
102. 101688 Screw, #8 x 1/2” PTH
103. NGC-1081 Cover, Motor
104. 100906 Nut, 1/4”-20, Flange
105. NGC-1025 Assy, Blower Motor
106. NGC-3007 Kit, Fan Blade
107. NGC-1024 Sealing Block, Blower
108. NGC-1023 Clamp, Blower Seal
109. 101688 Screw, #8 x 1/2” PTH
110. NGC-3011 Heater, Convection
111. 100443 Controller, Motor
112. NGC-3005 Relay, K4/K5 SSR
113. 100592 Fuses, F1 and F2 (12 Amp)
114. 102075 High-Limit Thermostat
115. NGC-1043 Gasket, Convection Heater
* If entire motor is needed, order NGC-1025.
If only hardware (screws, nuts) or seal is needed,
contact 800.90
TURBO or +1 214-379-6000.
** Not shown for clarity.
FIGURE 38: CONVECTION CIRCUIT ASSEMBLY AND PARTS
Chapter 7: Convection Circuit - Page 48
111
x6
113
112
102
103
104
105
109
110
114
x8
x10
108
107
* *
*
**
106
Thi
s device complies with Part 18 of the FCC Rules.
Operation is
1. This devic subj
NOTICE:
2. This devic
e
ct to the following conditions: e may not cause harmful in e must acc
recei ved undesired operation.
, including in
ept any inter Thi s Ov
ter
ter DHHS Federal Per
en complies with applic
ference
fer
ference that may cause
ence
. for mance Standard 21 CFR 1030.10.
able sections of
To pro
vide con
shock,
connec
tinued protection against electr
WARNING:
t t o prop
erly grounded outlets only. Pour assurer protec electrique branche
AVE
ical
cor
RTISSEMENT:
rectem
tion con
ent mise a t
z seulement a un
tinue contre le cho
err
e.
e prise
c
Page 86
IR Element and Catalytic Converter Parts
116. 101312 Snap Ring
117. 102449 Washer, Shim
118. NGC-3003 IR Element
119. NGC-1116 Shield, Microwave
120. 101688 Screw, #8 x 1/2” Sht Metal PTH
121. NGC-1030 Clip, Catalytic Converter (Non-SBK)
NGC-1233 Clip, Catalytic Converter
(SBK)
122. NGC-1012 Catalytic Converter
FIGURE 39: IR ELEMENT AND CATALYTIC CONVERTER PARTS AND ASSEMBLY
Chapter 8: IR Element and Catalytic Converter - Page 52
116
x4
117
118
119
120
121
122
119
118
122
76
SERVICE PARTS AND ILLUSTRATIONS
Wire Harness Replacement P/N
Low Voltage Harness
123. 100185 Old Switch Setup NGC-1418 New Switch Setup
Line Voltage Harness
124. NGC-1150-1 North America NGC-1150-2 UK, Ireland, Brazil NGC-1150-3 Eu, Asia, Pacific, Au, Japan
Magnetron Wire
125. 100186 All NGC Ovens
Power Cord
126. 100187 USA 100194 NGC ED - Europe, Asia, Pacific 100195 UK, Ireland, Brazil 103187 NGC EW- Europe, Asia, Pacific 103195 Australia NGC-1383 Japan 3Ph NGC-1390 Japan 1Ph
Page 87
SERVICE PARTS AND ILLUSTRATIONS
77
-HOT-
CAU
TION
shock, connec
t t o prop erly gr
ounded outlets o
nly.
electr
ique br anche z seulemen
t a un
e prise
Pou r assur er pr
otec
tion c on tinue c
on tre le cho
c
cor rec tem ent mise a t
err e.
AVE
RTI
SSEMENT:
To
pro
vide c ontinued pr
ot ection against electr
ical
DHHS Feder al Per
for manc
e S tandar d 21 CFR 1030.1
0.
Thi
s O ven c omplies with applic
able sec
tions of
recei ved , i ncluding in
ter fer
ence tha
t ma y c ause
2. Thi
s de vic e must acc
ept an
y in ter ferenc
e
1. Thi s devic
e may not cause har
mful in
ter
ferenc e .
Oper ati
on is subjec t t o the f
ollowing c
onditions:
Thi s devic
e complies with P
ar
t 18 of the FC
C Rules
.
undesir
ed op era tion.
WAR
NING:
NOTICE:
Covers and Miscellaneous Parts - Non-SBK
127. NGC-1069-1 Cover, Left Side
128. NGC-1069-2 Cover, Right Side
129. NGC-1068 Cover, Top
130. 102752 Screw, #8-16 TORX HD Security
131. 101688 Screw, #8 Serrated Phillips TRHD, CRES
132. 102921 Screw, #8-32 x 3/8”, PPHD, SEM, Int Tooth, SS
133. NGC-1071-2 Cover, Bottom Front
134. 100785 Leg, NGC, Black Plastic
100781 Leg, NGC, Stainless Steel
135. 101191 Hole Plug, 1/2” Dia, Black
136. NGC-1054-1 Assy, Keypad/Display, Cover, Standard
NGC-1054-2 Assy, Keypad/Display, Cover,
Subway
137. NGC-1064-1 Rack, Standard (USA)
NGC-1274 Rack, Recessed (International) NGC-3064 Rack, Raised
138. NGC-3037 Stone, Unglazed NGC-3038 Stone, Clear Glazed NGC-3063 Stone, Fiber-Reinforced
139. NGC-1176-1 Label, Schematic (N. America) NGC-1176-2 Label, Schematic (UK/Ireland) NGC-1176-3 Label, Schematic (Eu/Asia/Pac
400VAC)
NGC-1176-4 Label, Schematic (Eu/Asia/Pac
230 VAC)
NGC-2020 Label, Schematic (Gen. Brazil)
140. NGC-1177 Label, Service Assistance
141. NGC-1148 Label, Caution Hot
142. 102962 Nut, KEPS HEX, #8-32, Ext
Tooth, CRES
143. NGC-1187 Pad, Abrasive Non-slip
144. NGC-1082 Cover, Cooling Fan
FIGURE 46: COVERS AND MISCELLANEOUS PARTS - NON-SBK OVENS
x2
128
127
129
130
x3 per panel
131
x2
132
133
134
x4
x4
143
x4
135
136
137
138
140
139
141
142
x2
144
Page 88
78
SERVICE PARTS AND ILLUSTRATIONS
-HOT-
CAU
TION
shock, connec
t t o prop erly grounded outlets o
nly.
elec tr ique branche
z seulemen
t a un
e prise
P
ou r assur er pr
otec
tion c on tinue c
on tre le cho
c
cor rec tem ent mise a t
err e.
AVE
RTI
SSEMENT:
To pro
vide c ontinued pr
ot ection against electr
ical
DHHS F eder al Per
for
mance S tandar d 21 CFR 1030.1
0.
Thi s Oven c
omplies with applic
able sec
tions of
recei ved , i ncluding in
ter fer
ence tha
t ma y c ause
2. Thi s devic
e must acc
ept an
y in ter ferenc
e
1. Thi s devic
e may not cause har
mful in
ter
ferenc e .
Oper ati
on is subjec t t o the f
ollowing c
onditions:
Thi s devic
e complies with P
art 18 of the FC
C Rules
.
undesir
ed op era tion.
WAR
NING:
NOTICE:
Covers and Miscellaneous Parts - SBK
145. NGC-1213-1 Cover, Left Side
146. NGC-1213-2 Cover, Right Side
147. NGC-1211 Cover, Top
148. 102756 Screw, #8 x 1/2 Lg TORX HD Security
149. 101691 Screw, #8 Serrated Phillips TRHD, CRES
150. 102922 Screw, #8-32 x 3/8”, PPHD, SEM, Int Tooth, SS
151. NGC-1212 Cover, Bottom Front
152. 100784 Leg, NGC, SBK, 4” (qty 1)
153. 101191 Hole Plug, 1/2” Dia, Black
154. NGC-1054-3 Assy, Keypad/Display, Cover
155. NGC-3064 Rack, Raised
156. NGC-3038 Stone, Clear Glazed
157. NGC-1176-1 Label, Schematic (USA) NGC-1176-2 Label, Schematic (UK/Ireland) NGC-1176-3 Label, Schematic (Eu/Asia/Pac
400VAC)
NGC-1176-4 Label, Schematic (Eu/Asia/Pac
230 VAC)
NGC-2011-8 Label, Schematic (Latin America)
158. NGC-1177 Label, Service Assistance
159. NGC-1148 Label, Caution Hot
160. 102962 Nut, KEPS HEX, #8-32, Ext
Tooth, CRES
161. NGC-1187 Pad, Abrasive Non-slip
162. NGC-1082 Cover, Cooling Fan
FIGURE 47: COVERS AND MISCELLANEOUS PARTS - SBK OVENS
x2
146
145
147
148
x3 per panel
149
x2
150
151
152
x4
x4
161
x4
153
154
155
158
157
159
160
x2
162
156
Page 89
Comprehensive Part List
Page 90
ITEM DESCRIPTION
PART NUMBER FIGURE NUMBER (PAGES 65-78)
Actuator, Door NGC-1076-2 29, 35 Assembly, Keypad/Housing, Cover, Standard NGC-1054-1 46 Assembly, Keypad/Housing, Cover, SWY NGC-1054-2 46 Assembly, Keypad/Housing, Cover, SBK NGC-1054-3 47 Bearings, Bronze, 3/16 ID x 5/16 OD x 1/4 100059 30 Block, Hinge NGC-1061 26, 35 Block, Sealing, Blower Motor NGC-1024 38 Blower Motor NGC-1025 38 Bolt, 1/4-20 x 1.00 102945 35 Bracket, Stacking TC3-0323 None Cable, Ribbon, 26-Pin 100184 17 Cable, Smart Card Reader 100182 17 Cable, VF Display, 3-Pin 100193 17 Cap, Hole, Door 101191 26 Capacitor, HV (Europe, Asia-Pacific) NGC-3020-2 20 Capacitor, HV (Japan) 100207 20 Capacitor, HV (USA, Latin America, S. Korea) NGC-3020 20 Cart, TurboChef Oven, 18” NGC-1217-2 4 (Page 4) Cart, TurboChef Oven, 24” NGC-1217-1 4 (Page 4) Catalytic Converter NGC-1012 39 Channel, Door Handle NGC-1127 35 Clamp, Blower Seal NGC-1023 38 Cleaner, TurboChef Oven, Domestic 103180 None Cleaner, TurboChef Oven, International 103380 None Cleaner, Wave Guide Cover, Domestic 103183 None Cleaner, Wave Guide Cover, International 103383 None Clip, Catalytic Converter, Standard NGC-1030 39 Clip, Catalytic Converter, SBK NGC-1233 39 Cord, Power (Australia) 103195 None Cord, Power (Japan 1Ph) NGC-1390 None Cord, Power (Japan 3Ph) NGC-1383 None Cord, Power (NGC ED - Europe, Asia-Pacific) 100194 None Cord, Power (NGC EW - Europe, Asia-Pacific) 103187 None Cord, Power (UK, Ireland, Brazil) 100195 None Cord, Power (USA) 100187 None Cover, Bottom Front, Standard NGC-1071-2 46 Cover, Bottom Front, SBK NGC-1212 47 Cover, Cooling Fan NGC-1082 46, 47 Cover, Keypad/Display, Standard NGC-1040 17 Cover, Keypad/Display, SBK NGC-1209 17 Cover, Left Side, Standard NGC-1069-1 46 Cover, Left Side, SBK NGC-1213-1 47 Cover, Motor NGC-1081 38 Cover, Right Side, Standard NGC-1069-2 46 Cover, Right Side, SBK NGC-1213-2 47 Cover, Top, Standard NGC-1068 46 Cover, Top, SBK NGC-1211 47 Cover, Wave Guide NGC-3036 22 Diode, HV 100481 20 Display NGC-3023 17 Door, Standard NGC-3067 26, 35 Door, SBK NGC-3067-2 26, 35
79
COMPREHENSIVE PART LIST
Page 91
ITEM DESCRIPTION
PART NUMBER FIGURE NUMBER (PAGES 65-78)
Fan Blade, Motor NGC-3007 38 Fan, Magnetron Cooling 100083 20 Filter, EMI, 1Ph (USA, Europe, Latin America, Japan) 100542 None Filter, EMI, 3Ph (Europe, Asia-Pacific, Korea, Japan) 100545 None Fuse, F1, 12 Amp 100592 38 Fuse, F2, 12 Amp 100592 38 Fuse, F3, 20 Amp 100599 20 Gasket, Convection Heater NGC-1043 38 Gauge, Door Switch (Adjustment Tool) NGC-1215 32 Grease, Food Grade, USDA H-1 NGC-3006 30 Guard, TurboChef Oven, Domestic 103181 None Guard, TurboChef Oven, International 103381 None Handle, Door, Standard 102750 35 Handle, Door, SBK NGC-1216 None Harness, Line Voltage (Europe, Asia-Pacific, Japan) NGC-1150-3 None Harness, Line Voltage (North America) NGC-1150-1 None Harness, Line Voltage (UK, Ireland, Brazil) NGC-1150-2 None Harness, Low Voltage, Old Switch Setup 100185 None Harness, Low Voltage, New Switch Setup NGC-1418 None Heater Element, IR NGC-3003 39 Heater, Convection NGC-3011 38 Hinge, Left 102805 26 Hinge, Right 102804 26, 31, 33, 34 Insulation, Door, 1 NGC-1125-1 35 Insulation, Door, 2 NGC-1125-2 35 Insulator, Adhesive NGC-1163 21 Keypad, OUT NGC-1110-4 17 Keypad, Standard NGC-1110-1 17 Keypad, SBK NGC-1110-3 17 Keypad, SWY NGC-1110-2 17 Label, Caution, Empty Cavity NGC-1165 35 Label, Caution, Hot NGC-1148 46, 47 Label, Precaution for Safe Use NGC-1138 35 Label, Schematic (Europe, Asia-Pacific, 230 VAC) NGC-1176-4 46, 47 Label, Schematic (Europe, Asia-Pacific, 400 VAC) NGC-1176-3 46, 47 Label, Schematic (USA) NGC-1176-1 46, 47 Label, Schematic (UK, Ireland) NGC-1176-2 46, 47 Label, Schematic, Standard (Latin America) NGC-2020 46 Label, Schematic, SBK (Latin America) NGC-2011-8 47 Label, Service Assistance NGC-1177 46, 47 Label, Service Number NGC-1170 35 Latch, Bracket NGC-1072 30 Latch, Spring Door NGC-1087 30 Leg, 4”, Black Plastic 100785 46 Leg, 4”, Standard, Stainless Steel 100781 46 Leg, 4”, SBK 100784 47 Leg, 7”, SBK Kit (4 legs) NGC-3068 47 Magnetron NGC-3015 20, 21 Motor Controller 100443 38 Nameplate, TurboChef NGC-1155 35 Nut, Crescent, Keps, Hex, #8-32, External Tooth 102692 46, 47
80
COMPREHENSIVE PART LIST
Page 92
ITEM DESCRIPTION
PART NUMBER FIGURE NUMBER (PAGES 65-78)
Nut, Flange, 1/4-20 100906 38 Nut, M5, Yellow Zinc (Magnetrons, Bottom Electrical Plate) 100101 None Nut, Push, 1/8 101293 35 Nut, Stainless, #4-40 102960 17 Pad, Abrasive, Non-Slip NGC-1187 46, 47 Pin, Clevis, 3/16 Diameter x 1” Long 101119 30 Plate, Door Switch NGC-1126 30, 31, 33, 34 Plug, Hole, Black, 1/2” Diameter 101191 46, 47 Rack, Raised NGC-3064 46, 47 Rack, Recessed NGC-1274 46 Rack, Standard NGC-1064-1 46 Reader, Smart Card 100506 17 Relay, K1, Filament Transformers 101273 20 Relay, K2, HV Transformers 101273 20 Relay, K3, Monitor 101273 20 Relay, K4/K5, Solid State, Convection Heater/IR Element NGC-3005 38 Relay, K6, 208/240 Transformer Taps (USA only) 101272 None Relay, K7, Magnetron Fan, DNK NGC-3030-11 None Relay, K7, Magnetron Fan, OXXO NGC-3030-5 None Relay, K7, Magnetron Fan, SBK (USA) NGC-3030-3 20 Relay, K7, Magnetron Fan, SBK (Europe, Asia-Pacific MPh) NGC-3030-15 20 Relay, K7, Magnetron Fan, SBK (Europe SPh) NGC-3030-13 20 Relay, K7, Magnetron Fan, SBK (Indiana/North Carolina) NGC-3030-14 20 Relay, K7, Magnetron Fan, Standard (USA) NGC-3030-1 20 Relay, K7, Magnetron Fan, Standard (Europe, Asia-Pacific MPh) NGC-3030-4 20 Relay, K7, Magnetron Fan, Standard (Europe SPh) NGC-3030-7 20 Relay, K7, Magnetron Fan, Standard (Latin America) NGC-3030-12 20 Relay, K7, Magnetron Fan, SWY (USA) NGC-3030-2 20 Relay, K7, Magnetron Fan, SWY (Europe, Asia-Pacific MPh) NGC-3030-9 20 Relay, K7, Magnetron Fan, SWY (Europe, Latin America SPh) NGC-3030-6 20 Relay, K7, Magnetron Fan, TESCO NGC-3030-10 None Relay, K7, Magnetron Fan, WAWA NGC-3030-8 None Ring, E-clip 101296 30 Ring, Snap 101312 39 Screw, #4-40 x 5/8 102902 31 Screw, #4-40 x 3/4 101555 32 Screw, #4-40 x 1 1/8 101558 33, 34 Screw, #4-40 x 1 1/4 101557 29, 30 Screw, #6, Sheet Metal 100684 21 Screw, #8, Crescent, TRHD, Serrated Phillips 101688 35, 38, 39, 46 Screw, #8, Crescent, TRHD, Serrated Phillips, Black Oxide 101691 47 Screw, #8-16, Torx Security 102752 46 Screw, #8-16 x 1/2, Torx Security, Black Oxide 102756 47 Screw, #8-18, SS 101701 22 Screw, #8-32 x 3/8 102921 29, 30, 31, 32, 33, 34, 46 Screw, #8-32 x 3/8, PFH, CSK 102809 22, 26, 29, 32, 35 Screw, #8-32 x 3/8, PPHD, SEM, SS, Internal Tooth 102922 47 Screw, #8-32 x 3/8, Torx Security 102748 35 Screw, #8-32 x 1/2, Cap 101666 22 Screw, #10-32 x 1/2, SS, Hex 101381 26 Shield, Microwave NGC-1116 39
COMPREHENSIVE PART LIST
81
Page 93
ITEM DESCRIPTION
PART NUMBER FIGURE NUMBER (PAGES 65-78)
Shim, 0.030 NGC-1169-1 32 Shim, 0.045 NGC-1169-2 32 Shim, Door Latch NGC-1132 35 Shim Tool, 0.030 NGC-1344 32 Shim Tool, 0.060 NGC-1340 32 Shunt Plate, Door NGC-3021 35 Smart Card, Blank 100508 17 Smart Card, Programmed (call TurboChef for Part Numbers) Varied 17 Spacer, Aluminum, 1/2” 101954 17 Standoff, #8-32 F/F x 1” 101912 31 Standoff, #8-32, F/F x 1”, 5/16 Diameter 101914 33, 34 Standoff, #8-32, M/F x 5/16”, 1/4 Diameter 101915 33, 34 Stone, Baking, Fiber-Reinforced NGC-3063 46 Stone, Baking, Glazed, Clear NGC-3038 46, 47 Stone, Baking, Unglazed NGC-3037 46 Support, Frame NGC-1047 22 Switch, Door, Assembly NGC-3033 29, 32 Switch, Door (Component) 102012 29, 30, 31, 32, 33, 34 Tape, Aluminum 102698 35 Thermocouple, Electrical Compartment (EC) 700-1199 None Thermocouple, Cook Cavity (CC) NGC-1140 None Thermostat, High-Limit 102075 38 Thermostat, Magnetron 102070 21 Toggle, Latch NGC-1073 30 Transformer, Filament (USA, Korea) NGC-3061-1 20 Transformer, Filament (Europe, Asia-Pacific, Latin America) NGC-3061-2 20 Transformer, Filament (Japan) NGC-3061-3 20 Transformer, HV (USA, Latin America, Korea) NGC-3062-1 20 Transformer, HV (Europe, Asia-Pacific) NGC-3062-2 20 Transformer, HV (Japan) NGC-3062-3 20 Washer, Flat, #10 102140 26 Washer, Shim 102449 39 Washer, Split Lock, #10 102350 26 Wave Guide, Front NGC-3016 20, 22 Wave Guide, Rear NGC-3017 20, 22 Wire, Magnetron 100186 21
82
COMPREHENSIVE PART LIST
Page 94
For further information call:
800.90
TURBO or
+1 214-379-6000
Accelerating the World of Cooking
Headquarters
Six Concourse Parkway Suite 1900 Atlanta, Georgia 30328
678.987.1700
PHONE
678.987.1750
FAX
TURBOCHEF
.COM
Global Operations
4240 International Parkway Suite 105 Carrollton, Texas 75007
214.379.6000
PHONE
214.379.6085
FAX
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