Turbo Chef Technologies Tornado User Manual 2
Accelerating the World of Cooking
TM
TornadoTMOwner’s Manual
FOR THE TURBOCHEF TORNADO SPEED COOK OVEN
800.90TURBO / +1 214-379-6000
Part Number: NGC-1006 / Revision D / April 2007
MODEL
SERIAL NUMBER
INSTALLED BY
INSTALLATION CHECKED BY
SERVICE CENTER NAME / NUMBER
For service or information:
WITHIN NORTH AMERICA CALL
Customer Service at 800.90TURBO or
Sales & Marketing at 866.90
TURBO
OUTSIDE NORTH AMERICA CALL
+1 214-379-6000 or Your Authorized Distributor
Accelerating the World of Cooking
TM
IMPORTANT SAFETY INFORMATION - PLEASE READ FIRST
WARNING:
Improper installation, adjustment, alteration, service or maintenance can cause
property damage, injury or death. Read the installation, operating and maintenance instructions
thoroughly before installing or servicing this equipment.
This product employs an exposed radiant heating element on the bottom of the cavity. This element is
HOT during operation and will remain at dangerous temperatures after the unit is switched off. NEVER
attempt to touch the element during operation or while the oven is warm.
x
DO NOT store or use gasoline or any other flammable vapors or liquids in the vicinity of this or any
other appliance.
The information contained in this manual is important for the proper installation, use and maintenance
of this oven. Adherence to these procedures and instructions will result in satisfactory cooking results and
long, trouble-free service. Please read this manual carefully and retain it for future reference.
Errors—descriptive, typographic, or pictorial—are subject to correction. Specifications are subject to
change without notice.
Important Safety Instructions i
To Reduce the Risk of Fire in the Oven Cavity ii
Precautions to Avoid Possible Exposure
to Excessive Microwave Energy ii
Grounding Instructions ii
Power Supply Cord Replacement iii
RF Interference Considerations iii
Overview of the Tornado
TM
Specs and Dimensions 1
Dimensions
Construction
Standard Features
Accessories
Certifications
Packaging
Electrical Specifications 2
How the Technology Works
The Technology Behind the Tornado 3
Assembly and Installation
Installation Instructions 4
Delivery and Initial Inspection
Lifting the Oven
Oven Location and Placement
Securing Oven to Cart
Double Stacking Ovens
Built-In Installation
Installation Near Open Heat Source
Ventilation Requirements
Oven Assembly 6
Optional Installation Items 7
Oven Restraint Kit
Oven Carts
Table of Contents
Loading a Menu from a Smart Card 9
Saving a Menu to a Smart Card 9
Common Operating Terms
Oven Operating Components 11
Modes and States 11
Common Cooking Terms 11
Faults and Errors 12
Operating the Tornado
The Control Pad 13
Powering Up the Oven 14
Initial Power-Up
Power-Up
Voltage Sensing 14
Cooking Instructions 15
Turning the Oven Off 16
Editing a Food Item 17
Changing the Edit Pin Number
Editing a Food Item
Changing the Idle IR Set Temperature 18
Enabling/Disabling the Edit Mode 18
Cooking Options - Time, Done, and Snooze 18
The “Enter Cook Time” Screen
The “Done” Screen
The “Snooze” Mode
Recipe Development and Cooking Tips
Developing Recipes 21
Development Methodology
The Importance of Consistency
Ovenables 23
Dual-Ovenable Paper Board
Baking Papers/Sheets
Ceramics, Earthenware, Corningware
Toughened Glass
Plastics
NordicWare
What Not To Use
Maintenance and Troubleshooting
Daily Maintenance for the Tornado 25
Tips for Prolonging Oven Life 26
Troubleshooting 26
Catalytic Converter 29
Limited Warranty
North America Limited Warranty 30
International Limited Warranty 33
i
INTRODUCTION
IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of burns, electric shock, fire, injury, or exposure to excessive microwave energy,
strictly adhere to the following basic safety precautions when using this appliance.
Read all instructions before using the appliance.
Read and follow the specific Precautions to Avoid Possible Exposure to Excessive Microwave Energy
found on page ii.
This appliance must be grounded. Connect only to properly grounded outlet. See Grounding Instructions
found on page ii.
Install or locate this appliance only in accordance with the installation instructions provided on page 4.
Some products such as whole eggs and sealed containers – for example: closed glass jars – may explode
and should not be heated in this oven.
Use this appliance only for its intended use as described in this manual.
This appliance should be serviced only by qualified service personnel. Contact the nearest authorized
service facility for examination, repair or adjustment.
Keep cord away from heated surfaces.
x
DO NOT allow children to use this appliance.
x
DO NOT use corrosive chemicals or vapors in this appliance. This type of oven is specifically designed
to heat, cook or dry food. It is not designed for industrial or laboratory use.
x
DO NOT operate this appliance if it has a damaged cord or plug, is not working properly, or has been
damaged or dropped. See Power Supply Cord Replacement found on page ii.
x
DO NOT
cover or block any openings on the appliance.
x
DO NOT store this appliance outdoors.
x
DO NOT use this product near water – for example: near a kitchen sink, in a wet basement or near a
swimming pool.
x
DO NOT immerse the cord or plug in water.
x
DO NOT let the cord hang over the edge of the table or counter.
x
DO NOT use a water jet for cleaning.
WARNING:
Liquids or other foods must not be heated in sealed containers since they are likely
to explode.
WARNING:
Microwave heating of beverages can result in delayed eruptive boiling; therefore, care
must be taken when handling the container.
WARNING:
In order to avoid burns, the contents of feeding bottles and baby food jars must be
stirred or shaken and the temperature checked before consumption.
CAUTION:
Never clean this product with a water jet. See the Daily Maintenance section of this
manual on page 25 for proper cleaning procedures.
SAVE THESE INSTRUCTIONS
ii
INTRODUCTION
TO REDUCE THE RISK OF FIRE IN THE OVEN CAVITY
Remove wire twist-ties from paper or plastic bags to be placed in the oven.
If materials inside the oven should ignite, keep the oven door closed and turn the oven off. Disconnect
the power cord or shut off power at the fuse or circuit breaker panel.
If smoke is observed, switch off or unplug the oven. Keep the door closed in order to stifle any flames.
x
DO NOT use the cavity for storage purposes.
x
DO NOT overcook food. Carefully attend the oven if paper, plastic, or other combustible materials are
placed inside the oven to facilitate cooking.
x
DO NOT leave paper products, cooking utensils, or food in the cavity when not in use.
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY
To reduce the risk of exposure to excessive microwave energy:
x
DO NOT attempt to operate this oven with the door open. Open-door operations can result in harmful
exposure to microwave energy.
x
DO NOT defeat or tamper with the Safety Interlocks.
x
DO NOT
place any object between the oven front face and the door or allow soil or cleaner residue to
accumulate on the sealing surfaces.
x
DO NOT operate the oven if it is damaged. It is particularly important that the oven door close properly
and that there is no damage to the door (bent), hinges and latches (broken or loosened), door seals and
sealing surfaces.
x
DO NOT have the oven adjusted or repaired by anyone except a factory-authorized service technician.
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of
electric shock by providing an escape wire for the electric current. This appliance is equipped with a cord
that has a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded. Consult a qualified electrician or serviceman if uncertain about the ability to follow grounding instructions or if doubt exists as to whether the appliance is properly grounded.
The Tornado is equipped with a connector for equipotential grounding. To comply with the national
electrical codes of your country, you are required to use it.
x
DO NOT use an extension cord. If the power supply cord is too short, have a qualified electrician or
serviceman install an outlet near the appliance.
SAVE THESE INSTRUCTIONS
iii
INTRODUCTION
POWER SUPPLY CORD REPLACEMENT
If the power supply cord is damaged, it must be replaced by the manufacturer, its service agent or a
similarly qualified person in order to avoid a hazard.
WARNING: Improper grounding can result in a risk of electric shock.
RF INTERFERENCE CONSIDERATIONS
The Tornado oven generates radio frequency signals. This device has been tested and was determined to
be in compliance with applicable portions of FCC part 18 requirements and the protection requirements
of Council Directive 89/336/EEC on the approximation of the laws of the member states relating to
electromagnetic compatibility at the time of manufacture. However, some equipment with sensitivity to
signals below these limits may experience interference.
If your equipment experiences interference, the following steps should be considered:
Increase the physical separation between this oven and the sensitive equipment.
If the sensitive device can be grounded, do so following accepted grounding practices.
If battery-powered microphones are being affected, ensure that the batteries are fully charged.
Keep sensitive equipment on separate electrical circuits if possible.
x
DO NOT
route intercom wires, microphone wires, or speaker cables near the oven.
SAVE THESE INSTRUCTIONS
1
OVERVIEW OF THE TORNADO OVEN
Overview of the Tornado Oven
FIGURE
1: Dimensions of the Tornado Oven
SPECS AND DIMENSIONS
Dimensions
EXTERIOR
Height 19” (482 mm)
with legs* 23” (584 mm)
Width 26” (660 mm)
Depth 25.7” (653 mm)
with handle 28.2” (716 mm)
Weight 190 lbs. (86 kg)
COOK CAVITY
Height 8” (203 mm)
Width 15.5” (393 mm)
Depth 14.7” (373 mm)
WALL CLEARANCE
Back 0” (0 mm)
Sides 2” (50 mm)
Top 6” (150 mm)
ENTRY CLEARANCE (minimum)
Crated 30” (787 mm)
Uncrated 24” (673 mm)
*Legs are 4” (102 mm).
Construction
EXTERIOR
430 stainless steel front, top and sides
4” (102 mm) adjustable legs
Stainless steel handle
Cool to the touch pull down door
INTERIOR
304 stainless steel line
Fully insulated cook cavity
Lower cooking (IR) element
Standard Features
Integral recirculating catalytic converter for UL
listed ventless operation (UL KNLZ)
Variable-speed High h recirculating impingement
airflow system
Variable cooking surfaces (racks, stones, platters)
Independently-controlled bottom browning element
Smart Voltage Sensor Technology* (U.S. only)
Smart menu system capable of storing 128 recipes
Built-in self-diagnostics for monitoring oven
components and performance
Stackable design (requires stacking kit)
Manual snooze mode
Includes plug and cord (5 ft.)
Warranty – 1 year parts and labor
**North American models (NGC) only.
2
OVERVIEW OF THE TORNADO OVEN
Accessories (Additional Charge)
24” (610 mm) stainless steel oven stand with
locking casters
18” (457 mm) stainless steel oven stand with
locking casters
Certifications
Packaging
All ovens are packaged in a double-wall corrugated
box with integrated corrugated skids.
ELECTRICAL SPECIFICATIONS
NGC (1 Phase, 60 Hz )
Operating Voltage 208/240 VAC*
Current Draw 30 Amps
Phase 1 Phase
Frequency 60 Hz
Plug NEMA 6-30
Max Input 5990/6675 watts
Microwave Input Power 3500 watts
*Smart Voltage Sensor Technology automatically
senses the supply voltage and allows the user to
configure the oven to the correct setting (208 or
240) with the touch of a button.
NOTE: The Smart Voltage Sensor Technology
does not compensate for lack of, or over voltage
situations. It is the responsibility of the owner to
supply voltage to the unit according to the above
specifications.
NGCEW (3 Phase, WYE, 50 Hz)
Operating Voltage 400 VAC
Current Draw 16 Amps
Phase/Frequency 3 Phase/50 Hz
Plug IEC 309, 5 PIN (32 A)
Heaters Input Power 6300 watts
Microwave Input Power 3500 watts
NGCED (3 Phase, Delta, 50 Hz)
Operating Voltage 230 VAC
Current Draw 30 Amps
Phase/Frequency 3 Phase/50 Hz
Plug IEC 309, 4 PIN (32 A)
Heaters Input Power 6300 watts
Microwave Input Power 3500 watts
NGCUK (1 Phase, 50 Hz)
Operating Voltage 230 VAC
Current Draw 30 Amps
Phase/Frequency 1 Phase/50 Hz
Plug IEC 309, 3 PIN (32 A)
Heaters Input Power 6300 watts
Microwave Input Power 3500 watts
NGCBK (1 Phase, 60 Hz)
Operating Voltage 220 VAC
Current Draw 30 Amps
Phase/Frequency 1 Phase/60 Hz
Plug IEC 309, 3 PIN (32 A)
Heaters Input Power 6300 watts
Microwave Input Power 3500 watts
NGCJD (3 Phase, 50/60 Hz)
Operating Voltage 200 VAC
Current Draw 30 Amps
Phase/Frequency 3 Phase/50 or 60 Hz
Plug PSE, 4-blade (30 A)
Heaters Input Power 6300 watts
Microwave Input Power 3500 watts
NGCJK (1 Phase, 50/60 Hz)
Operating Voltage 200 VAC
Current Draw 30 Amps
Phase/Frequency 1 Phase/50 or 60 Hz
Plug PSE, 3-blade (30 A)
Heaters Input Power 6300 watts
Microwave Input Power 3500 watts
NOTE: Model NGC is typically the oven model
used in North America. NGCEW, NGCED,
NGCUK, NGCBK, NGCJD, and NGCJK are
primarily used in international markets and
locations.
3
HOW THE TECHNOLOGY WORKS
FIGURE
2: How the Technology Works
THE TECHNOLOGY BEHIND THE TORNADO
The Tornado uses a patented combination of high
speed forced air convection, heating, and
microwave energy to cook food up to 12 times
faster than conventional methods.
At a very high speed of circulation, a controlled,
smoothly flowing field of hot air forms a shroud
around the food. This takes place in conjunction
with measured, precise bursts of microwave energy,
creating a unique set of temperature and moisture
control conditions within the food that preserves
and enhances flavor.
Figure 2 illustrates the five steps of the technology
used by the Tornado Ov
en. These steps, described
below, are all computer controlled.
1. The internal heaters transfer energy to the
recirculating airflow.
2. The recirculating airflow circulates at speeds up
to 60 mph (100 km/h) down and around the
food item.
3. Simultaneously, a bottom radiant heater provides
heat transfer to the bottom of the food product.
4. The recirculating air passes through a Catalytic
Converter where excess grease and odors are
combusted and removed.
5. Working in parallel with the recirculating airflow
and bottom IR element, the microwave system
couples microwave energy from the bottom of
the cavity evenly into the food items.
NOTE: An easy way to understand our cooking is
to think of the microwave cooking from the inside
out and the airflow cooking from the outside in.
The two energy gradients meet and greatly reduce
the cook time.
How the Technology Works
4
INSTALLATION INSTRUCTIONS
The TurboChef Tornado is manufactured to
comply with applicable CE, NSF, UL, cUL, TÜV,
PSE, GOST R, FDA, and FCC requirements. All
equipment is designed and certified for safe operation when installed in accordance with local
and/or national codes. It is the owner and/or
installer’s responsibility to comply with any codes
that may exist.
Install the oven only in accordance with the procedures detailed in this manual.
WARNING: Death, injury and equipment
damage can result from improper installation
of the oven or installation of a unit damaged during
shipment or storage.
x
DO NOT install an oven suspected of damage.
NOTE: Improper installation or the installation
of a unit damaged during shipment or storage may
result in the voiding of the Limited Warranty.
Delivery and Initial Inspection
All TurboChef speed cook ovens are shipped so
as to prevent damage.
Upon delivery, inspect the shipping container for
external damage. Any evidence of damage should be
noted on the delivery receipt which must be signed
by the driver.
Upon removing the oven from its shipping carton,
check for any possible damage. Make note of any
damage and contact the shipping company to file
a claim. Carriers will accept claims for concealed
damage if notified within fifteen (15) days of the
delivery and if the shipping container is retained
for inspection.
TurboChef does not assume responsibility for any
loss or damage suffered in transit. The carrier assumes
full responsibility for delivery in good order when
the shipment is accepted. However, when necessary, TurboChef can assist in filing a claim.
Lifting the Oven
WARNING: Oven weighs approximately
190 lbs. (90 kg). Two or more people are
required to lift it.
Position at least one person on either side of the
oven. Lift from the bottom. Never lift the oven from
the front and rear. The countertop surface on which
the oven is placed must be at least 30” (762 mm)
deep and capable of supporting 200 lbs. (90 kg).
Once properly positioned on the counter, plug the
oven into a wall-mounted electrical receptacle. See
Electrical Specifications on page 2.
Oven Location and Placement
WARNING: Death, injury and equipment
damage may result from improper positioning.
It is the operator’s responsibility to ensure the
oven is properly positioned on countertop. TurboChef
will not warrant any damage or injury to ovens that
fall off countertops due to improper placement.
Proper placement of the oven will enhance longterm operator convenience and satisfactory performance. Be sure to place the oven in an area
accessible for proper operation and servicing.
The surface on which the oven is placed must be at
least 30” (762 mm) deep and capable of supporting
200 lbs. (90 kg). The manufacturer shall not assume
liability for damage or injury resulting from the
improper installation of this equipment, including
temporary or unstable work stations or countertops.
Assembly and Installation
ASSEMBLY AND INSTALLATION
FIGURE
3: Oven Secured to Cart
FIGURE
4: Double Stacking Ovens
There must be at least 6” (150 mm) between the
top of the unit and any shelf or surface.
The oven must be installed level front to back and
side to side. For additional stability, the oven legs
may be bolted to the countertop if desired. An
optional Oven Restraint Kit (
P/N TC3-0242) is also
available and can provide additional stability for
the oven. See page 7 for further information.
Securing Oven to Cart (Figure 3)
1. Lock the wheels of the oven cart.
2. Place the oven on the oven cart.
WARNING: Do not attempt to lift the oven
with fewer than 2 people.
WARNING: When lifting the oven, position
at least one person on each side.
WARNING: Do not lift the oven from the
front and back.
WARNING: Do not transport ovens on cart
when stacked.
4. Remove the oven legs. There will be holes in the
oven where the legs used to be.
5. Align holes in oven with holes on oven cart.
(Different sets of holes are provided on cart to
accommodate either the Tornado or C3.)
6. Install bolts with washers by running them up
through the cart surface and into the holes in
the oven (where the legs were). See Figure 3.
Double Stacking Ovens (Figure 4)
1. Ensure the surface that will hold the stacked
ovens can support the weight (500 lbs/227 kg).
2. Allow each oven time to cool and then unplug.
3. If you are stacking the ovens on a TurboChef
oven cart, make sure that the bottom oven is
bolted to the cart and wheels are locked (see
previous section).
4. Attach the Stacking Bracket (P/N TC3-0323) to
the back of the bottom oven:
a. Remove the screws marked with gray arrows
in Figure 4.
b. Align the holes on the Stacking Bracket with
the holes on the oven and reinstall the screws.
NOTE: Orient the bracket as shown in Figure 4.
5
ASSEMBLY AND INSTALLATION
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