TM
Owner’s Manual
TM ( )
©2015 TurboChef Technologies, Inc.
For further information, call
800.90TURBO
or
+1 214.379.6000
Original Instructions
The information contained in this manual is important for the proper installation, use, maintenance,
and repair of this oven. Follow these procedures and instructions to help ensure satisfactory baking
results and years of trouble-free service.
Errors – descriptive, typographic, or pictorial – are subject to correction. Specifications are subject to
change without notice.
Please carefully read this manual and retain it for future reference.
Table of Contents
Important Safety Instructions
General Safety Information i
Reducing Fire Risk i
Grounding Instructions ii
Power Cord Replacement ii
Precautions to Avoid Possible Exposure to Excessive Microwave Energy ii
RF Interference Considerations ii
Equipotential Bonding Symbol ii
Specifications and Installation
Theory of Operation 1
New Features 1
Dimensions 1
Certifications 2
Oven Construction 2
Electrical Specifications 2
Installation 2
Unpacking Instructions 2
Installation Warnings - Read Before Lifting Oven 2
Installing the Oven 3
Installation Near Open Heat Source 3
Oven Restraint Kit 4
ChefComm Pro® 4
ChefComm LimitedTM 4
Date and Time Prompt 4
Voltage Selection 4
Ventilation 4
Cleaning
Daily Maintenance 5-6
Oven Controls 7
Cooking 8
Continued on next page...
Info Mode
Information Screen 13
Serial Number 13
Menu Version 13
Firmware Version 13
Service Numbers 13
Voltage - View Incoming 13
Tutorials
Counters Screen 13
Cook Counter 14
Total Cook Time 13
Magnetron Time 13
Total Time (oven on) 13
Power Cycles 13
Fault Log 13
Options Screen 13
Editing / 13
Cook More / 13
Load Menu / 13
Light Ring / 14
VAC / 14
Demo Mode / 14
Manual Cooking / 14
Diagnostic Mode / 14
F2 Bypass / 14
Settings Screen 14
Temperature / 14
Language 14
Sound Volume 14
Set Date 14
Set Time 15
Auto On / 15
Auto Off / 16
Service Screen 15
Manufacturing (Mfg) Screen 15
Load Menu from USB or Smart Card 16
Save Menu to USB or Smart Card 16
Firmware Update 17
Edit Mode
Edit Set Temperature 18
Access Edit Items Screen 18
Name a Group 18
Delete a Group 19
Move a Group 20
Item Editing Options 21
Edit Settings 22
Name an Item 24
Add a Recipe from the Cookbook 25
Change Group 25
Move an Item 26
Delete an Item 26
Troubleshooting 27
North America Limited Warranty 29
International Limited Warranty 31
IMPORTANT SAFETY INSTRUCTIONS
WARNING: When operating this oven, strictly adhere to the following safety precautions to
reduce the risk of burns, electric shock, fire, injury, damage to oven or property near oven, or
possible exposure to excessive microwave energy.
General Safety Information
a
Read all instructions before using this appliance.
a
Read and follow the specific “Precautions to be Observed to Avoid Possible Exposure to Excessive
Microwave Energy” found on page ii.
a
This appliance must be grounded. Connect only to a properly grounded outlet. See “Grounding
Instructions” on page ii.
a
Install or locate this appliance only in accordance with the provided installation instructions.
a
This appliance should be serviced by qualified service personnel only. Contact the nearest authorized
service facility for examination, repair, or adjustment.
a
Keep the cord away from heated surfaces.
a
Liquids, such as water, coffee, or tea are able to be overheated beyond the boiling point without
appearing to be boiling. Visible bubbling or boiling when the container is removed from the microwave
oven is not always present.
.
a
: The contents of feeding bottles and baby food jars must be stirred or shaken and the
temperature checked before consumption, in order to avoid burns (IEC 60335-2-90).
a
Use this appliance only for its intended uses as described in this manual.
a
Only use utensils that are suitable for use in microwave ovens (IEC 60335-2-90).
X
use corrosive chemicals or vapors in this appliance; it is not designed for industrial/laboratory use.
X
: heat liquids or other foods in sealed containers (e.g., jars, whole eggs, etc.) since
they are liable to explode.
X
allow children to use this appliance.
X
operate this appliance if it has a damaged cord or plug, is not working properly, or has been
damaged or dropped. See “Power Cord Replacement” found on page ii.
X
cover or block any openings on this appliance.
X
store this appliance outdoors.
X
use this product near water (e.g., near a kitchen sink, in a wet basement, near a swimming pool).
X
immerse the cord or plug in water.
X
let the cord hang over the edge of a table or counter.
X
use a water jet for cleaning. See pages 5-6 in this manual for proper cleaning procedures.
X
: Due to the nature of the appliance, the floors around it may be slippery.
X
This appliance is not to be used by children or persons with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.
i
SAFETY INSTRUCTIONS
Reducing Fire Risk
a
Remove wire twist-ties from paper or plastic bags used to facilitate cooking in the oven.
a
If materials inside the oven ignite, keep the oven door closed, turn the oven off, and disconnect the
power cord or shut off power at the fuse or circuit breaker panel.
a
If smoke is observed, switch off or unplug the oven. Keep the door closed to stifle any flames.
X
use the cook cavity for storage purposes.
X
overcook food. Carefully attend to the oven if paper, plastic, or other combustible materials are
placed inside the oven to facilitate cooking.
X
leave paper products, cooking utensils, or food in the cavity when the oven is not in use.
ii
SAFETY INSTRUCTIONS
Grounding Instructions
This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric
shock by providing an escape wire for the electric current. This oven is equipped with a cord that has a grounding wire with a grounding plug, which must be plugged into an outlet that is properly installed and grounded.
Consult a qualified electrician or serviceman if uncertain about the ability to
follow grounding instructions or if doubt exists as to whether the appliance is properly grounded.
X
use an extension cord. If the power cord is too short, have a qualified electrician or
serviceman install an outlet near the appliance.
WARNING: Improper grounding can result in risk of electric shock.
Power Cord Replacement or Removal
If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or a similarly
qualified person.
WARNING: If the plug is removed during service or maintenance, the plug must remain accessible
to the user and within proximity to the oven.
Precautions to Avoid Possible Exposure to Excessive Microwave Energy
(a) Do not attempt to operate this oven with the door open since open-door operation can result in
harmful exposure to microwave energy. It is important not to defeat or tamper with the safety
interlocks.
(b) Do not place any object between the oven front face and the door or allow soil or cleaner residue to
accumulate on sealing surfaces.
(c) Do not operate the oven if it is damaged. It is particularly important that the oven door close
properly and that there is no damage to the: (1) Door (bent), (2) hinges and latches (broken or
loosened), (3) door seals and sealing surfaces.
(d) The oven should not be adjusted or repaired by anyone except properly qualified service personnel.
RF Interference Considerations
The Sota (model NGO) oven generates radio frequency signals. This device has been tested and was determined
to be in compliance with applicable portions of FCC part 18 requirements and to the protection requirements of
Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic
compatibility at the time of manufacture. However, some equipment with sensitivity to signals below these limits
may experience interference.
If your equipment experiences interference:
a
Increase the physical separation between this oven and the sensitive equipment.
a
If the sensitive device can be grounded, do so following accepted grounding practices.
a
If battery-powered microphones are being affected, ensure that the batteries are fully charged.
a
Keep sensitive equipment on separate electrical circuits if possible.
a
Route intercom wires, microphone wires, speaker cables, etc. away from the oven..
Equipotential Bonding Symbol
This symbol identifies the equipotential bonding stud. It is used in banks of appliances to keep them
at the same potential.
1
10.7”
(272 mm)
25.9”
(658 mm)
2.5”
(64 mm)
39.1”
(993 mm)
16.0”
(406 mm)
21.0”
(533 mm)
4.0”
(102 mm)
11.8”
(300 mm)
25.0”
(635 mm)
Approximate location
of cord and plug
10.7”
(272 mm)
25.9”
(658 mm)
2.5”
(64 mm)
39.1”
(993 mm)
16.0”
(406 mm)
25.0”
)
11.8”
(300 mm)
21.0”
(533 mm)
4.0”
(102 mm)
Sota Oven Dimensions
Theory of Operation
Utilizing TurboChef’s patented technology to
rapidly cook food without compromising quality, the
Soˇta (model NGO) oven provides superior cooking
performance while requiring minimal space and energy
consumption. The control system precisely coordinates
independent top and bottom impinged airflow with
top-launched microwave to deliver product-specific
results, and integral catalytic converters allow for UL®certified ventless operation (see page 4 for details).
This manual includes instructions for installing, cleaning, and operating the Soˇta oven. If you have questions that are not addressed in this manual, contact
Customer Support at 800.90TURBO
(+1 214.379.6000) or your Authorized Distributor.
New Features
The Soˇta with touch controls offers the same great
cooking performance but with many new features
including:
- Capacitive touch screen with industrial-grade
tempered glass cover
- Manual mode for on-the-fly cooking
- Add from cookbook option that allows a user to
access and save TurboChef cookbook recipes
- Up to 10 selectable languages
- Integrated tutorials for daily operation
and maintenance
- Enhanced data logging for troubleshooting
assistance and learning which products are
being cooked and when
- New menu editing tools and USB/smart
card detection
27.3”
(693 mm)
(470 mm)
18.5”
2.5”
(64 mm)
10.7”
(272 mm)
4.2”
(107 mm)
Dimensions
Oven Dimensions
Height: 25.0” (635 mm)
Width: 16.0” (406 mm)
Depth (footprint): 18.5” (470 mm)
Depth (door closed): 29.8” (757 mm)
Depth (door open): 39.1” (993 mm)
Oven Weight
Soˇta: 170 lb. (77 kg)
Cook Cavity Dimensions
Height: 7.2” (183 mm)
Width: 12.5” (318 mm)
Depth: 10.5” (267 mm)
Volume: 0.54 ft3 (15.4 liters)
Clearances
Top: 5” (127 mm)
Sides: 2” (51 mm)
39.1”
(993 mm)
25.9”
(658 mm)
2.5”
(64 mm)
SPECIFICATIONS AND INSTALLATION
2
SPECIFICATIONS AND INSTALLATION
Certifications
cULus, UL EPH, TÜV, CE, FDA
Oven Construction
Exterior
- Powder coated, corrosion-resistant steel outer
wrap and door
- Die-cast aluminum front panels with matte-
chrome accents
- Cool-to-touch exterior; all surfaces below 50°C
- Ergonomic matte-chrome door handle
- 4-inch adjustable legs
Interior
- 201/304 stainless steel
- Fully welded and insulated cook chamber
- Removable rack and lower jetplate
Installation
Install or locate this appliance only in accordance
with the instructions below.
Unpacking Instructions
1. Remove the oven from its packaging.
2. Before discarding, check the packaging
thoroughly for accessories and literature.
NOTE: Packaging may also be retained in case the
oven may at some point be shipped somewhere
else or returned to the manufacturer.
3. Check the cook cavity thoroughly for
accessories and literature.
4. Discard any packaging in the cook cavity.
Installation Warnings - Read Before Lifting Oven
WARNING: The Soˇta oven weighs
approximately 170 lb. (77 kg). Never lift
with fewer than two people.
Electrical Specifications
TurboChef recommends a Type D circuit breaker
for all installations outside the United States.
Single Phase
US/Canada: 208/240 VAC*, 60 Hz, 30 A, 6.2 kW
Europe/Asia (UK): 230 VAC, 50 Hz, 27 A, 6.2 kW
Brazil (BK): 220 VAC, 60 Hz, 28 A, 6.2 kW
Latin America (LA): 220 VAC, 60 Hz, 28 A, 6.2 kW
Japan (JK): 200 VAC, 50 or 60 Hz, 30 A, 6.2 kW
Multiphase
Europe/Asia Wye (EW): 400 VAC, 50 Hz, 16 A, 6.2 kW
Europe/Asia Delta (ED): 230 VAC, 50 Hz, 20 A, 6.2 kW
Japan Delta (JD): 200 VAC, 50 or 60 Hz, 20 A, 6.2 kW
Korea/Middle East Wye (KW): 400 VAC, 60 Hz, 16 A, 6.2 kW
Korea/Middle East Delta (SD): 230 VAC, 60 Hz, 20 A, 6.2 kW
WARNING: Never lift the oven from the
front and rear or by the door handle. Doing so
will cause the door to misalign, resulting in a
non-warranty service call.
WARNING: The oven must be properly
placed on a food station at all times.
TurboChef will not recognize a fallen oven as
a warrantable claim and is not liable for any
injuries that may result.
* US/Canada models include a voltage sensor
that detects 208 or 240 VAC, but does not compensate for lack-of or over-voltage installations.
3
Installation Warnings - Read Before Lifting Oven
Continued
WARNING: This oven is not intended for
built-in installation (i.e., installing the oven in
any structure that surrounds the oven by five
or more sides). Be sure to provide a minimum
of 2” (51 mm) clearance for all sides and 5”
(127 mm) clearance for the top.
WARNING: This oven is not intended to be
stacked without appropriate hardware.
Contact TurboChef for details.
Lifting and Placing the Oven
1. Prepare a surface at least 26” (660 mm) deep
and capable of supporting 175 lb. (79 kg).
NOTE: Do not remove the oven legs, as clearance
is required for the bottom cooling fan.
2. Position one or more persons at the left and
right sides of the oven.
3. Place hands under the oven and lift.
4. Place the oven on the prepared surface,
ensuring no edges are hanging off the sides.
5. Ensure the oven rack is properly installed
(attached to the bottom jetplate).
6. Plug in the oven.
NOTE: The oven is primarily serviced through its
top. DO NOT install shelving directly over the
unit. The operator will be responsible for service
charges incurred as a result of added time required
to access the top of the oven.
Installation Near Open Heat Source
When placing a TurboChef oven near an open
heat source (Figure 2), strictly adhere to the
following:
- If the oven is being placed near a grill or stove,
a divider must exist between the oven and the
open heat source, with a minimum of 6” (152
mm) between the oven and the divider.
- If the oven is being placed near a fryer, a
divider must exist between the oven and fryer,
with a minimum of 12” (305 mm) between
the oven and the divider.
- The height of the divider must be greater than
or equal to the height of the oven (25.0” or
635 mm).
- Verify the oven location has a minimum 5”
(127 mm) clearance on top and a minimum 2”
(51 mm) clearance on each side.
Partition
25.0” (635 mm)
Above Counter Top
Grill
Figure 2: Installation Near Open Heat Source
6”
(152 mm)
Minimum
TurboChef
Sota Oven
ˇ
12”
(305 mm)
Minimum
Counter Top / Table
Partition
25.0” (635 mm)
Above Counter Top
Deep Fryer
SPECIFICATIONS AND INSTALLATION
4
SPECIFICATIONS AND INSTALLATION
Oven Restraint Kit
Part Number: TC3-0242
WARNING: The Oven Restraint Kit will
not prevent the oven from falling off a
countertop if the oven is pulled off or
allowed to slide off the edge. Installation
instructions are included with the kit.
ChefComm Pro
Part Number: CON-7006
ChefComm Pro® lets you easily create menu
settings on a computer and upload them to an
oven via smart card. For more information, call
TurboChef Customer Support at 800.90TURBO
or +1 214.379.6000.
ChefComm Limited
Part Number: CON-7016
Voltage Selection
For North America oven models, the oven will detect
208 or 240 incoming voltage.
If incoming voltage for the store is different than the
factory-preset voltage, the operator will be required to
select either 208 or 240. The correct voltage will be
enlarged on the screen, identifying which option to
touch (see below).
Selecting Voltage
Ventilation
ChefComm LimitedTM is a “read-and-transfer only”
version of ChefComm Pro that helps ensure menu settings are easy to distribute, while preventing them from
being altered at the store level.
Date and Time Prompt
The oven maintains a data log that contains valuable
information about the operation of the oven, including
faults, items cooked, and other events. An accurate
date and time are important for the data log. If the
oven loses the date and time as a result of prolonged
disconnection from power, a prompt will alert the
operator to set the date and time. The prompt will only
occur once. If bypassed, the operator must update the
date and time from the Info Mode Settings screen (see
pages 14 and 15 for details.)
The TurboChef Soˇta (model NGO) oven has been
approved by Underwriter’s Laboratory for ventless
operation (UL KNLZ listing) for all food items except
for foods classified as “fatty raw proteins.” Such foods
include bone-in, skin-on chicken, raw ham¬burger
meat, raw bacon, raw sausage, steaks, etc. If cooking these types of foods, consult local HVAC codes
and authorities to ensure compliance with ventilation
requirements.
To ensure continued compliance with all health, building, and fire codes, you are required to maintain clean
and sanitary conditions around your oven at all times.
NOTE: In no event shall the manufacturer assume any
liability for damages or injuries resulting from installations which are not in compliance with the instructions and codes previously listed. Failure to comply
with these instructions could result in the issuance
of a temporary cease and desist order from the local
health department until the environment concerns are
addressed.
5
Daily Maintenance
Follow the steps below when cleaning your Sota oven.
Use only TurboChef ®-approved cleaning chemicals.
The use of any other cleaning products may damage
critical oven components, resulting in a non-warranty
service call.
Step 1: Prepare the Oven
WARNING: The oven operates at approximately 500°F (260°C) and may
cause injury if not allowed to cool properly.
• Turn off the oven by touching the Off icon.
• Slightly open the oven door.
Step 1
Step 2 (Fig A)
• Cooling takes approximately 30 minutes. DO NOT clean the oven until the
oven displays “ready to clean.”
Step 2: Remove the Wire Rack and Lower Jetplate
WARNING: Be sure the oven interior is cool before removing these items.
• The wire rack and lower jetplate are connected and can be removed together.
• Push the wire rack towards the rear cavity wall (Fig A) and then lift up (Fig B).
• Maneuver the bottom jetplate out from under the tabs on the rear cavity wall.
Supplies and Equipment
TurboChef ® Oven Cleaner (Product Number:
103180), TurboChef ® Oven Guard (Product
Number: 103181), Kay ClickSan® sanitizer, nylon
scrub pad, cleaning towel, disposable gloves,
protective eyewear, dust mask (optional)
Step 2 (Fig B)
Step 4
Step 5
CAUTION: DO NOT remove the top glass jetplate; breakage will result in
a non-warranty service call.
Step 3: Clean the Wire Rack and Lower Jetplate
• Detach the wire rack from the jetplate and wash, rinse, sanitize, and dry each part.
Step 4: Clean the Air Filter
CAUTION: TurboChef does not recognize blocked air vents as a warrantable
claim. The filter must be cleaned regularly or replaced if damaged. During oven
operation, the filter must remain in place at all times.
• Remove the air filter from the back of the oven.
• Rinse the air filter with hot water.
• Allow the air filter to dry completely.
CAUTION: DO NOT operate the oven without the air filter in place.
Step 5: Wipe the Oven Interior
• Use a food vacuum or damp towel to remove large particles from the oven cavity.
Step 6: Clean the Oven Interior
• Spray TurboChef ® Oven Cleaner onto the top, bottom, and sides of oven interior.
CLEANING
Step 6
CAUTION: DO NOT spray Oven Cleaner into the holes on the back oven
wall. Doing so can damage critical oven components, resulting in a non-
warranty service call.
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