Turbo Chef Technologies C3 User Manual

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Accelerating the World of Cooking

C3 Owner’s Manual

FOR THE TURBOCHEF C

3 SPEED COOK OVEN

800.90TURBO / +1 214-379-6000

Part Number: TC3-0209 / Revision E / May 2007

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Page 3

MODEL

SERIAL NUMBER

INSTALLED BY

INSTALLATION CHECKED BY

SERVICE CENTER NAME

NUMBER

For service or information call:

Customer Service at 800.90

TURBO or +1 214-379-6000

Sales and Marketing at 866.90

TURBO

Accelerating the World of Cooking

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IMPORTANT SAFETY INFORMATION

The information contained in this manual is important for the proper installation, use and maintenance of this oven. Adherence to these procedures and instructions is important for satisfactory baking results and long-term trouble-free service. Please read this manual carefully and retain it for future reference. Errors - descriptive, typographic or pictorial are subject to correction. Specifications are subject to change without notice.

WARNING: Improper installation, adjustment, alteration, service or maintenance can cause property damage, injury or death. Read all the installation, operating and maintenance instructions thoroughly before

installing or servicing this equipment.

DO NOT store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance.

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Table of Contents

Introduction

Important Safety Instructions 2

Precautions to Avoid Possible Exposure

to Excessive Microwave Energy 3

Grounding Instructions 3

RF Interference Considerations 3

Oven Description and Specifications 4

Installation

Ventilation Requirements

Delivery and Location 5

C3 Oven Assembly

Operation

Glossary of Terms

The Control Pad 10

Power–Up 11

Cooking Instructions

Turning the Oven Off 12

Editing a Food Item 13

Enabling/Disabling the Edit Mode 14

Cooking Options - Start and Done 14

Menu Card Compatibility 14

Operating Tips 16

Handling Tips 16

Maintenance

Cleaning

Troubleshooting 18

Catalytic Converter 21

Limited Warranty - North America 22

Limited Warranty - International 24

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INTRODUCTION

Introduction

TO THE TURBOCHEF C

3 OVEN

IMPORTANT SAFETY INSTRUCTIONS

When using electrical appliances, the following basic safety precautions should be strictly adhered to so as to reduce

the risk of burns, electric shock, fire, injury, or exposure to excessive microwave energy:

Read all instructions before using the appliance.

Read and follow the specific PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE

MICROWAVE ENERGY found on page 3.

This appliance must be grounded. Connect only to properly grounded outlet. See grounding instructions found

on page 3.

Installation and location of appliance should comply with the provided installation instructions.

Some products such as whole eggs and sealed containers - for example: closed glass jars - may explode and

SHOULD NOT be heated in this oven.

Use this appliance only for its intended use as described in the manual.

This appliance should be serviced only by qualified service personnel. Contact the nearest authorized service facility

for examination, repair, or adjustment.

Keep cord away from heated surfaces.

DO NOT allow children to use this appliance.

DO NOT use corrosive chemicals or vapors in this appliance. This type of oven is specifically designed to heat,

cook, or dry food. It is not designed for industrial or laboratory use.

DO NOT operate this appliance if it has a damaged cord or plug, is not working properly, or has been damaged or

dropped. See power supply cord replacement found on page 3.

DO NOT cover or block any openings on the appliance.

DO NOT store this appliance outdoors.

DO NOT use this product near water - for example: near a kitchen sink, in a wet basement, or near a swimming pool.

DO NOT immerse cord or plug in water.

DO NOT let cord hang over edge of table or counter.

DO NOT use a water jet for cleaning. See the Maintenance section (page 17) of this manual for proper cleaning

procedures.

To reduce the risk of fire in the oven cavity:

Remove wire twist-ties from paper or plastic bag in oven.

If materials inside the oven should ignite, keep oven door closed, turn oven off, and disconnect the power cord

or shut off power at the fuse or circuit breaker panel.

If smoke is observed, switch off or unplug the appliance and keep the door closed in order to stifle any flames.

DO NOT use the cavity for storage purposes.

DO NOT overcook food. Carefully attend appliance if paper, plastic or other combustible materials are placed

inside the oven to facilitate cooking.

DO NOT leave paper products, cooking utensils, or food in the cavity when not in use.

SAVE THESE INSTRUCTIONS

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INTRODUCTION

PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY

To reduce the risk of exposure to excessive microwave energy:

DO NOT attempt to operate this oven with the door open since open-door operation can result in harmful expo-

sure to microwave energy. It is important not to defeat or tamper with the safety interlocks.

DO NOT place any object between the oven front face and the door or allow soil or cleaner residue to accumulate

on the sealing surfaces.

DO NOT operate the oven if it is damaged. It is particularly important that the oven door close properly and that

there is no damage to the door (bent), hinges and latches (broken or loosened), and door seals and sealing surfaces.

DO NOT have the oven adjusted or repaired by anyone except a factory authorized service technician.

GROUNDING INSTRUCTIONS

This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock

by providing an escape wire for the electric current. This appliance is equipped with a cord that has a grounding wire

with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded. Consult a

qualified electrician or serviceman if uncertain about the ability to follow grounding instructions or if doubt exists as

to whether the appliance is properly grounded.

DO NOT use an extension cord. If the power supply cord is too short, have a qualified electrician or serviceman

install an outlet near the appliance.

Power Supply Cord Replacement

If the power supply cord is damaged, it MUST BE replaced by the manufacturer, its service agent, or a similarly

qualified person in order to avoid a hazard.

WARNING: Improper grounding can result in a risk of electric shock.

RF INTERFERENCE CONSIDERATIONS

The C3 oven generates radio frequency signals. This device has been tested and determined to be in compliance with

applicable portions of FCC part 18 requirements and to the protection requirements of Council Directive 89/336/EEC

on the approximation of the laws of the Member States relating to electromagnetic compatibility at the time of manu-

facture. However, some equipment with sensitivity to signals below these limits may experience interference.

If your equipment experiences interference,

Increase the physical separation between this oven and the sensitive equipment.

If the sensitive device can be grounded, do so following accepted grounding practices.

If battery powered microphones are being affected, insure that the batteries are fully charged.

Keep sensitive equipment on separate electrical circuits if possible.

DO NOT route intercom wires, microphone wires, or speaker cables near oven.

SAVE THESE INSTRUCTIONS

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INTRODUCTION

OVEN DESCRIPTION AND SPECIFICATIONS

The C3 roasts, browns, and broils a wide variety of foods up to 10X faster and at a quality that meets or exceeds traditional cooking methods. Intense microwave energy combines with rapidly-recirculating hot air to cook food faster than conventional

ovens without sacrificing product quality. The closed-loop airpath contains a catalytic converter that eliminates flavor transfer between foods and reduces airborne grease in the oven. Rapid-response heaters provide fast heating to control product temperatures and moisture.

The C3 oven is reliable, easy to operate, and energy efficient by reducing energy consumption and emitting minimal heat load to the environment.

Specifications

DIMENSIONS: Height (single) 25.5” (648 mm)

Height (stacked) 43” (1092 mm) stacked Width 29” (737 mm) Depth 29.5” (749 mm) Depth (w/ handle) 32.25” (819 mm) Weight (single) 255 lbs. (116 kg)

MAXIMUM INPUT

: 7.4 kW

POWER SUPPLY: US (1 Phase) • 208 VAC, 60Hz, 1 phase, 35 amp, 3 wire including ground

All Models • 240 VAC, 60Hz, 1 phase, 30 amp, 3 wire including ground

• 208 VAC, 50Hz, 1 phase, 35 amp, 3 wire including ground

• 240 VAC, 50Hz, 1 phase, 30 amp, 3 wire including ground

Europe (1 Phase) • 230-240 VAC, 50Hz, 1 phase, 30 amp, 3 wire including ground All Models • 230-240 VAC, 60Hz, 1 phase, 30 amp, 3 wire including ground

Europe (3 Phase) • 380-415 VAC, 50Hz, 3 phase, WYE, 12 amp, 5 wire including ground C3/C Multi & • 380-415 VAC, 60Hz, 3 phase, WYE, 12 amp, 5 wire including ground C3 Multi • 230-240 VAC, 50Hz, 3 phase, Delta, 30 amp, 4 wire including ground

• 230-240 VAC, 60Hz, 3 phase, Delta, 30 amp, 4 wire including ground

WALL CLEARANCE: T o p 4” (102 mm)

Sides 2” (51 mm)

MICROWAVE

FREQUENCY

: 2.45 GHZ

CONNECTIONS

INCLUDING GROUND

: The outlet box, receptacle, and wall plate are to be furnished by the installing contractor. The

unit is supplied with a 6’ power cord that includes: US (1 Phase): NEMA 6-50P Europe (1 Phase): 32A IEC 60309 plug Europe (3 Phase): 32A IEC 5 Pin plug

MAXIMUM

POWER USAGE

: Convection Heaters 5.4 kW

Microwave System 2.0 kW

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INSTALLATION

The TurboChef C3 Oven is manufactured to comply with applicable CE, NSF, UL, cUL, FDA and FCC requirements. All equipment is designed and certified for safe operation when installed in accordance with local and/or national codes. Many local codes exist, and it is the responsibility of the owner and installer to comply with these codes.

Install this oven according to the policies and procedures outlined below and throughout this manual.

WARNING: Death, injury, and equipment

damage can result from improper installation of the oven or installation of a unit damaged during shipment or storage.

DO NOT install an oven suspected of damage.

NOTE: Improper installation or the installation of a unit damaged during shipment or storage may result in the voiding of the equipment warranty.

VENTILATION REQUIREMENTS

The TurboChef C3 Oven has been tested by Underwriters Laboratory which has concluded that the TurboChef C3 Oven can be installed and operated ventless for all food items except fatty-raw proteins, such as bone-in/skin-on chicken, uncooked hamburger, fat-laden steaks, etc.

For installations cooking fatty-raw proteins, supplemental ventilation may be required depending on usage and/or code. Please consult the factory if uncertain as to whether a food item is considered a fatty-raw protein.

NOTE: In no event shall the manufacturer assume any liability for damages or injuries resulting from installations which are not in compliance with the instructions and codes listed above.

DELIVERY AND LOCATION

Delivery - Initial Inspection

All TurboChef C3 ovens are shipped so as to prevent damage. Upon delivery of your new oven:

Inspect the shipping container for external damage. Any evidence of damage should be noted on the delivery receipt which must be signed by the driver.

Uncrate the oven and check for internal damage. Carriers will accept claims for concealed damage if notified within fifteen days of delivery and if the shipping container is retained for inspection.

TurboChef Technologies Inc. does not assume responsibility for loss or damage suffered in transit. The carrier assumes full responsibility for delivery in good order when the shipment is accepted. TurboChef Technologies Inc. can assist in filing a claim when necessary.

Oven Location

The well-planned and proper placement of your oven will enhance long-term operator convenience and satisfactory performance. Be sure to place oven in an area accessible for proper operation and servicing.

The countertop or work surface must be able to support the weight of 255 pounds (116 kg) and be at least 30” deep. For stacked installations, the countertop or work surface must be able to support the weight of 510 pounds (231 kg).

The manufacturer shall not assume liability for damage or injury resulting from improper installation of equipment including temporary or unstable work stations or countertops.

There must be 4” (102 mm) between the top of the unit and any shelf or other surface.

The oven must be installed level front to back and side to side. The oven legs may be bolted to the counter top if desired.

Installation

OF THE TURBOCHEF C

3 OVEN

Please follow the detailed instructions provided in this section regarding the assembly and installation of your C3 oven

for enhanced safety and optimal oven functionality.

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INSTALLATION

WARNING: Death, injury and equipment damage

may result from improper positioning. It is the operator’s responsibility to ensure the oven is properly positioned on countertop daily. TurboChef will not warrant any damage or injury to ovens that fall off countertops due to improper placement.

C3 OVEN ASSEMBLY

Double Stacking Ovens

Figure 1

1. Ensure the surface that will hold the stacked ovens can

support the total weight (510 lbs. (231 kg)).

2. Allow each oven adequate time to cool and then

unplug them.

NOTE: If you are stacking the ovens on a TurboChef oven cart, make sure that the bottom oven is bolted to the cart and the wheels are locked.

3. Attach the Stacking Bracket (TC3-0323) to the back

of the bottom oven: a. Remove the screws marked with gray arrows in

Figure 1.

b. Align the holes on the Stacking Bracket with the

holes on the oven and reinstall the screws.

c. Be sure to orient the bracket as shown in Figure 1.

4. Remove the legs of the oven that will be placed on top.

This requires two or more persons—at least one person to lift and one person to unscrew the legs.

5. Remove the screws from the oven that will be placed on

top, as marked with black arrows in Figure 1.

6. Place the oven on top of the oven with the stacking

bracket attached.

WARNING: Do not attempt to lift the oven with

fewer than 2 people.

WARNING: When lifting the oven, position at

least one person on each side. Do not lift the oven

from the front and back. Do not use the handle to

lift the oven.

8. Align the holes on the Stacking Bracket with the holes

on the top oven and reinstall the screws.

WARNING: Do not stack ovens over two-high.

Oven Assembly and Ceramic Platter Installation

Figure 3

1. Carefully remove the packing material from the ceramic

cooking platter and Wave Guide Cap.

2. Open the oven door and place the Wave Guide Cap on

top of the wave guide (center of cavity floor).

3. Slide the cooking platter along the side rails in the

cook cavity (See Front & Back label on platter).

FIGURE 2: Oven Leg Removal

FIGURE

1: Double Stacking Ovens

FIGURE 3: Oven Assembly and Ceramic Platter Installation

Lip faces forward

Stacking Bracket

CAUTION: Equipment damage may occur from

improper installation of the ceramic platter. Install the ceramic platter with the rounded corners to rear of oven (the lip of the platter should face forward).

If door does not close with the platter installed,

DO NOT

force the door closed. Call TurboChef for assistance at

800.90TURBO or +1 214-379-6000.

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Built-In Installation

Figure 4. TurboChef ovens are designed to be installed on a countertop or table. They are not intended for built-in or enclosed installation.

“Built-in or enclosed installation” is defined as installing an oven in any structure that surrounds the oven by five sides (i.e., top/rear/side panels and base).

If installation must be “built in,” the operator must ensure the following:



Minimum of 300 cfm (8.5 cmm) of supplement flow within the cabinet.



Minimum clearances of 2" (51 mm) to every side and 4" (102 mm) for the back.

In addition, the operator will be responsible for compensating any extra time required to service the product due to removing the product for serviceability.

Installation Near Open Heat Source

Figure 5, page 8. When placing a TurboChef oven near an open heat source, strictly adhere to the following:



Verify oven location has a minimum 6" (152 mm) clearance on top and minimum 2" (51 mm) of clearance on each side.



If the oven is being placed near a grill or stove, there must be a divider between the oven and the open heat source, with a minimum of 6" (152 mm) between the oven and the divider.



If the oven is being placed near a fryer, there must be a divider between the oven and fryer, with a minimum of 12" (305 mm) between the oven and the divider.



The height of the divider must be greater than or equal to the height of the oven (23"/584 mm).

Fan 300 CFM (8.5 CMM)

Unobstructed Airflow

Discharge to Ambient

1: Must be included by contractor

Notes:

Unobstructed Airflow

2.0" (51mm)

4.0"

(102mm)

FIGURE 4: Built-in Installation

INSTALLATION

Page 12

FIGURE

5: Installation Near Open Heat Source

INSTALLATION

Page 13

OPERATION

Operation

USING THE C

3 AND ALL OF ITS FEATURES

This section contains detailed information on how to power up your C3 oven, cooking and programming instructions, and operation tips. Read this information thoroughly and refer back to it as necessary.

GLOSSARY OF TERMS

Oven Operating Components

DISPLAY The primary interface to relay messages to the operator.

KEYPAD

The primary interface for the operator to use the oven.

COOK CAVITY Cavity in which food products are cooked.

Product Recipes

RECIPE A “recipe” is a food program that consists of total cooking time, event time, percentage of hot

airflow (AIR) required, and microwave (MW) level required.

COOK CYCLE The operation of a recipe.

COOK EVENT

Segment of a recipe. Up to 6 events can be programmed for each recipe.

EVENT TIME

Time of a single cook event, as a percent of the total cook time.

AIR

Percent of convection motor speed during a cook event (10-100%). The higher the motor speed, the more intense the hot airflow.

WAV Percent of time that microwave is used (0-100%). For example, a setting of 50% means that

microwave is present for 5 out of every 10 seconds within a given cook event.

COOK TEMPERATURE Temperature at which all recipes cook and at which the oven idles between cook cycles.

SET POINT

Modes

MODE

A mode is a software environment that allows certain operations to occur. C3 oven main modes consist of the following: Off, Warming Up, Cooking, Cooling Down, Edit, and Test.

OFF MODE

When in OFF mode, there is no power to the oven’s main components except the oven control.

WARMING UP MODE

Mode during which the actual oven temperature is brought up to the set point in preparation for cooking.

COOKING MODE

Mode during which the oven cooks a food product.

COOLING DOWN MODE

Same as the OFF mode, except the convection motor blows cool air into the cook cavity.

EDIT MODE

Mode during which recipe settings can be edited and tested.

TEST MODE

Mode during which various diagnostic tests can be run.

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OPERATION

THE CONTROL PAD

Figure 6.

1. Display Window

Displays operation and programming information.

2. Soft Keys

Eight keys used to select options that are displayed

adjacently on the screen.

3. Arrow Keys

Use independently to navigate between and within

screens. Simultaneously press to access

EDIT mode (see

page 13 for more information).

4. Stop Key

Press to stop cook cycles.

5. Keypad

Used to enter data in the programming mode and

manually input cooking times.

6. Back Key

Press to return to a previous screen. When the oven is

idling between cook cycles, press to turn the oven off.

7. Enter Key

Press to save modified information.

FIGURE 6: The Control Pad

Page 15

POWER–UP

The Initial Power On

When power is initially applied, the oven START UP

screen will display the firmware version and the oven’s

serial number for 5 seconds (Figure 7). The

OFF screen

will then display “Oven Off” in large text (Figure 8).

If the oven cavity temperature is in excess of 150ºF

(65ºC), the screen will also display “Cool Down” and the

blower motor will begin circulating cool air. An

OVEN ON

soft key is displayed on the lower right corner of the

screen.

NOTE: After one hour in the

OFF mode, the display

goes to minimum intensity to prevent burn-in.

To Power Up The Oven

1. If the display is dim, press any key to re-illuminate the

display. The

OFF screen will be displayed (Figure 8).

2. Press the

OVEN ON

soft key to turn the oven on and

begin warm up.

3. The

WARM UP

screen will display “Warming Up” (or

in some cases “Cooling Down”), the cook cavity

temperature (CC) and heater temperature (HX)

(Figure 9).

4. When the oven cooking temperature is within 7ºF

(4.8ºC) of the cook cavity set point temperature, the

oven will display “Ready to Cook” and an audible

alarm will sound. After approximately 1 second, the

MENU GROUP SELECT

screen will appear.

COOKING INSTRUCTIONS

NOTE: To enable/disable the

START or DONE screens, see

page 14.

NOTE: Press the

BACK key at any time to return to the

previous screen.

WARNING: The oven cavity and inside of door

are HOT! Insert and remove food with caution.

1. Place the food product into the oven cavity.

The

MENU GROUP SELECT screen (Figure 10) displays

eight menu groups - each associated with the eight soft

keys. Press the soft key corresponding to the desired

menu group to advance to the

MENU ITEM SELECT

Screen (Figure 11).

NOTE: To assign new names to the menu groups and

items, see “Editing a Food Item” (page 13).

FIGURE 7: Start Up Screen

FIGURE 8: Off Screen FIGURE 9: Warming Up Screen

OPERATION

V2C3_64 091505 S/N C3-XXXXX MENU LOADING...

C3-XXXXX

OVEN OFF

COOLING DOWN

AC VOLTS 240

OVEN

WARMING UP

CC321 F HX335 F

Page 16

2. The MENU ITEM SELECT screen is displayed with eight

menu items, each associated with the eight soft keys.

Press the soft key corresponding to the desired menu

item (Figure 11).

3. From the

MENU ITEM SELECT screen, press the soft key

corresponding to the desired item to initiate a cook

cycle.

NOTE: If the

START screen is enabled, the oven will

display the cook time previously saved (Figure 12). If

required, use the numeric keypad to enter a new cook time

and press the ‘Start” soft key to initiate the cook cycle.

4. The oven will begin cooking. The

COOKING

screen

displays the Group and Item name of the product

being cooked, along with the remaining cook time.

NOTE: To immediately terminate a cook cycle, press

the

STOP key.

NOTE:If a cook setting has not been stored for the

selected menu group and item, the oven will momentarily

display “No Cook Setting” and return to the

GROUP SELECT

screen.

5. When the cook cycle completes, the oven will beep

and display “Please Remove Food From Oven.” Open

the oven door to check the status of the food product.

6. If the

DONE function is enabled, the display

will provide two additional options (Figure 13):

a. Save Time: Press this soft key to save an adjusted

cook time. This option will appear only if the

START screen is also enabled (page 14).

b. Cook More: Press this soft key for additional

cooking options (Figure 14):

Select “Cook More” if the inside of the food

product is not done.

Select “Brown More” to darken the outside of

the food product.

Select “Cook + Brown” to combine the above

two actions.

7. When the food product has reached the desired result,

carefully remove it from the cook cavity.

TURNING THE OVEN OFF

Press the

BACK key repeatedly until the OVEN OFF screen

is displayed.

If the oven cavity temperature is in excess of 150ºF (65ºC), the oven will go to into

COOL DOWN mode. When the

oven cools to below 150ºF (65ºC), the main convection motor will shut off.

NOTE:If the oven sits idle in any mode for more than an hour, the display will dim to its minimum intensity. Pressing any key will return the display screen to the normal intensity.

FIGURE 10 : Menu Group Select Screen

FIGURE

11 : Menu Item Select Screen

FIGURE

12 : ‘Start” Screen

OPERATION

GROUP A

GROUP B

GROUP C

GROUP D

GROUP E

GROUP F

GROUP G

GROUP H

1ST ITEM

2ND ITEM

3RD ITEM

4TH ITEM

5TH ITEM

6TH ITEM

7TH ITEM

8TH ITEM

ENTER COOK TIME

00:30

START

Page 17

EDITING A FOOD ITEM

1. From the

COOLING DOWN or OFF mode,

simultaneously press the

UP and DOWN keys.

2. Enter the code “9” and press

ENTER.

NOTE: For instructions on changing the

EDIT PIN

number, contact Customer Service at 800.90

TURBO or

+1 214-379-6000.

3. Using the

UP and DOWN arrow keys, change the cook

cavity set temperature (if necesary). This is the tempera-

ture at which all items will cook.

4. Press

ENTER.

5. Select the group that contains the food item you wish to

edit by pressing the adjacent soft key.

6. Select the food item you wish to edit by pressing the

adjacent soft key.

7. Adjust the following components of a food item (see

Figure 15 - to navigate from field to field, press the

or DOWN key):

a. Group Name - Press the top-left or top-right soft key

to move from one character to another in the group

name field.

To change a character, use the numeric keypad to

enter a letter or number. Press “1” for punctuation

marks. Press “0” once for a space or twice for a “0.”

b. Item Name - Same as “Group Name,” above.

c. Cook Time - Enter the cook time using the

numeric keypad.

d. Events 1 through 6 - Edit using the numeric keypad:

% Time - Each event is a percentage (0-100%) of

the total cook time. The sum of all event percent-

ages must equal 100%.

% Air - Percent of convection motor speed during

a cook event (10-100%). The higher the motor

speed, the more intense the hot airflow.

% Microwave (WAV) - Percent of time that

microwave is used (0-100%). For example, a

setting of 50% means that microwave is present

for 5 out of every 10 seconds within a given cook

event.

8. If testing the new settings is required:

a. Wait until the ‘Warming Up” message disappears

from the bottom of the screen.

WARNING: Inside of oven is HOT! Insert

food with caution.

b. Insert food item into cook cavity.

c. Close the oven door and press the “Test” soft

key to test the new settings.

d. Follow steps 4-7 in “Cooking Instructions” (page

12).

FIGURE 13: “Done” Screen 1

FIGURE 14: ‘Done” Screen 2

FIGURE 15: Edit Recipe Settings Screen

OPERATION

DONE

SAVE TIME

COOK MORE

00:10

COOK MORE

BROWN MORE

COOK + BROWN

< GROUP A > 1ST ITEM COUNT 2

COOK TIME 00:30

%TIME %AIR %WAV

1 50 30 20 2 50 60 50 3 0 10 0 4 0 10 0 5 0 10 0 6 0 10 0

TEST

SAVE

Page 18

9. Press the “Save” soft key to save the new settings.

Doing so will permanently replace old item settings.

10.When done editing recipes, press the

BACK key until

returned to the

COOLING DOWN

or OVEN OFF screen.

ENABLING/DISABLING THE EDIT MODE

The

EDIT mode can be disabled to prevent unauthorized

editing of food items/cook cavity set temperature.

To enable/disable the

EDIT mode:

1. From the

COOLING DOWN or OFF mode, simultaneously

press the

UP and DOWN keys.

2. Enter the code 8-4-3-3 (T-I-D-E) and press

ENTER

(Figure 16).

3. When prompted, press “9” to enable

EDIT mode. Press

any other numeric key to disable

EDIT mode.

COOKING OPTIONS - START AND DONE SCREENS

The “Start” Screen

For more information about the

START screen, see page 12.

To enable/disable the

START screen (Figure 17):

1. From the

COOLING DOWN or OFF mode,

simultaneously press the

BACK and ENTER keys.

2. Enter the code 8-4-6-3 (T-I-M-E) and press

ENTER.

3. When prompted, press “9” to enable the

START screen.

Press any other numeric key to disable the

START screen.

The “Done” Screen

For more information about the

DONE

screen, see page 12.

To enable/disable the

DONE

screen (Figure 18):

1. From the

COOLING DOWN or OFF mode,

simultaneously press the

BACK

and ENTER keys.

2. Enter the code 3-6-6-3 (D-O-N-E) and press

ENTER.

3. When prompted, press “9” to enable the

DONE screen.

Press any other numeric key to disable the

DONE screen.

MENU CARD COMPATIBILITY

Some C3 oven models contain a menu card reader inside

the oven. For these ovens, follow the steps on page 15 for

reading from/writing to a menu card.

If your oven does not contain a menu card reader and you

wish to load settings from a menu card, contact

TurboChef at 800.90TURBO or +1 214-379-6000 to

order special equipment and instructions.

FIGURE 16: Enter PIN Screen

FIGURE 17: Enable/Disable “Start” Screen

FIGURE 18: Enable/Disable “Done” Screen

OPERATION

ENTER PIN - - - -

ENTER PIN XXXX

TIME SCREEN

9 = ON

OTHER = OFF

ENTER PIN XXXX

DONE SCREEN

9 = ON

OTHER = OFF

Page 19

OPERATION

FIGURE 19: Insert Smart Card

Loading a Menu from a Smart Card

Please note that once the procedure below is completed, the

old menu settings will be permanently lost.

1. Ensure the oven is in the

OVEN OFF/COOLING

DOWN

mode (page 12).

2. Enable the

LOAD MENU function:

a. Simultaneously press the

UP and DOWN

keys.

b. Enter the code 6-3-6-8 (M-E-N-U) and press

ENTER.

c. Press 9 to enable

LOAD MENU.

3. Remove the lower access panel (Figure 19).

4. Insert smart card into oven (Figure 19).

5. Press the bottom-left soft key.

6. Select

LOAD MENU FROM CARD. The menu on the smart

card will load to the oven.

7. When this process completes, the oven will beep.

Remove the smart card and reattach the lower access

panel.

Saving a Menu to a Smart Card

At some point you may be required to save your

existing menu settings to a smart card (for example, if the

control board needs to be replaced). Please note that once

the procedure below is completed, any existing menu

settings on the smart card will be permanently lost.

1. Ensure the oven is in the

OVEN OFF/COOLING

DOWN

mode (page 12).

2. Enable the

SAVE MENU function:

a. Simultaneously press the

UP and DOWN keys.

b. Enter the code 6-3-6-8 (M-E-N-U) and press

ENTER.

c. Press 9 to enable

LOAD MENU. The oven will return

OVEN OFF

/COOLING DOWN.

d. Simultaneously press the

UP and DOWN keys.

e. Enter the code 7-2-8-3 (S-A-V-E) and press

ENTER.

The oven will return to the

OVEN OFF

/COOLING

DOWN

screen.

3. Remove the lower access panel (Figure 19).

4. Insert smart card into oven (Figure 19).

5. Press the bottom-left soft key.

6. Select

SAVE MENU TO CARD

. The menu on the oven will

load to the smart card.

7. When this process completes, the oven will beep.

Remove the smart card and reattach the lower access

panel.

Page 20

OPERATION

OPERATING TIPS

How to Develop Cook Settings

TurboChef ovens use both hot air and microwave energy

to cook food. If you have experience with either a convec-

tion oven or microwave oven, you will see similarities and

significant differences. The key to creating good cook

settings for your food is to understand the following

concepts:

TurboChef ovens use a moving shroud of hot air to

surround the food. This locks in moisture.

The hot air provides most of the heating and browning

of foods. The higher the air velocity, the faster heat

energy is transferred to the food.

The microwave provides heat to the center of the food.

DO NOT try to do all the cooking with microwave.

The weight of food determines the total time required

to cook. The more weight, the longer the time required.

(Most medium thick-crust pizzas will cook in about

100 seconds.)

Thick and dense foods may need to be flipped half way

through the cooking cycle.

Microwave seems to work best in the early stages of

cooking, followed by hot air to finish the cooking.

Color seems to develop primarily at the end of the

cooking cycle. Higher velocity air in the later stages of

cooking will strongly control the food’s color.

Don’t be afraid to experiment! Write down your current

cook settings and then start testing. You can always go back

to the old cook settings in a few seconds. Enjoy the power

and flexibility of your TurboChef Oven.

HANDLING TIPS

Do:

Ensure the oven is cleaned daily.

Use only microwave-safe, specified C3 oven utensils

(contact 800.90TURBO or +1 214-379-6000 to obtain

a price sheet of C3 oven accessories).

Ensure products to be cooked from a chilled state are

thoroughly defrosted.

Ensure products to be cooked from a frozen state are

cooked straight from the freezer.

Ensure all products cooked match their cooking profile.

Use care when handling beverages heated with

microwaves, as eruptive boiling can occur.

Remove items from oven as soon as they are cooked.

Do Not:

Lift oven by handle.

Slam or mishandle the oven door.

Cook greasy items directly on platter

Place foil or metal objects of any kind in the oven.

Operate the oven without food in the cook chamber.

Frequently open and close the door to check the

product.

Cook items wrapped in plastic or any type of cling film.

Put products in the oven until ready to cook.

Keep products at an ambient temperature prior to

cooking, unless specified.

Cook items with a fine crumb coating.

Place bottles and jars in the oven.

Page 21

MAINTENANCE

CLEANING

Carbon and grease buildup will adversely affect the cooking performance and life expectancy of certain components of the oven. It is the operator’s responsibility to properly maintain this unit. Failure to maintain this unit in a clean condition will void the warranty. For cleaning supplies, please call Customer Service at

800.90TURBO or +1 214.379.6000.

WARNING: Use only TurboChef

Oven

Cleaner and TurboChef

Oven Guard. The use of any other cleaning products can damage critical parts and will void your warranty.

Supplies and Equipment

SUPPLIES

TurboChef®Oven Cleaner - United States (103180)

TurboChef®Oven Cleaner - International (103380)

TurboChef®Oven Guard - United States (103181)

TurboChef®Oven Guard - International (103381)

EQUIPMENT:

Nylon 3x5” green scrub pads

Dry, clean towels

Firm bristle brush: 6-8” handle with 2x2x1 bristles

DO NOT use a nylon bristle brush. Nylon is subject to melting.

Protective rubber gloves (optional)

Preparing the Oven for Cleaning

1. Place the oven in the OFF mode by pressing the BACK key repeatedly until the OVEN OFF/COOLING DOWN screen is displayed.

2. Open the oven door to expedite cooling

DO NOT clean the oven while blower is operating.

Daily Cleaning

Step 1: Prepare Oven When oven is off and has cooled, remove ceramic cooking platter (Figure 20).

DO NOT remove the circular ceramic waveguide cap during cleaning. It should remain in place throughout the entire cleaning process.

CAUTION:Wait until oven is cool. Ceramics are breakable, so handle with care.

Maintenance

To help your oven remain clean and in good condition, follow the daily and monthly cleaning instructions provided in this section. Any unexpected issues you may encounter when using the C3 oven can often be resolved by referring to the troubleshooting information in this section prior to contacting your service representative.

Step 2: Clean Internal Oven Surfaces

a. Remove cook chamber filter located on the rear-

left bottom corner inside of cook chamber and clean.

b. Spray TurboChef

Oven Cleaner on internal surfaces and inner door of oven. Allow it to sit five minutes before wiping with a damp cloth.

c. Remove stubborn stains with a non-metallic scrub

brush or pad.

d. Rinse surfaces with clean warm water and cloth

until cleaner is removed.

e. Wipe dry. Make sure to empty and clean grease

tray found behind vent in front of oven (Figure 20).

CAUTION:Do not leave standing water in the bottom of chamber as recirculating water may block the air passage.

Step 3: Clean Ceramic Cooking Platter

a. In a well ventilated area, spray ceramic cooking

platter with TurboChef

Oven Cleaner.

b. Rinse with warm water and dry.

DO NOT soak the platter in water or place in dishwashing machine.

Step 4: Apply Oven Guard

a. Spray a thin layer of TurboChef

Oven Guard on all interior surfaces, including the ceramic wave guide cap.

b. Install the clean ceramic cooking platter into the

oven - raised edge to the front of the chamber.

c. Turn the oven on and allow it to heat up to

temperature.

DO NOT spray Oven Guard on cooking platter.

CAUTION:Do not leave standing water in the bottom of chamber as recirculating water may block the air passage.

Monthly Cleaning - Exhaust Cover

(Figure 20) On a monthly basis, apply the following steps:

1. Remove the exhaust cover from the back of the oven.

2. Clean the fan guard.

3. Reinstall the exhaust cover.

Page 22

TROUBLESHOOTING

To help save time and money, please perform the following steps before calling for warranty service. Reference Table 1.

1. Press the

BACK key on the keypad until the oven

screen reads “Oven Off.”

2. Press the “4” and “6” keys simultaneously and record serial number. Also, record the number of times each fault (F1 through F6) occurred.

3. Press the “Enter” key to initiate an oven self test. During the self test, please follow the instruction on the screen.

4. Once all subsystems are tested, record only the ones with a “Fail” message.

5. Press the

BACK key until the oven screen reads “Oven

Off.” Then press the

ON soft key to allow oven to warm

up to temperature.

Upon completing the above steps, please have the recorded information ready when calling TurboChef Customer Service at 800.90TURBO or +1 214.379.6000.

Cooking Platter

Grease Tray

Lower Access Panel

Exhaust Cover

FIGURE 20: Removing Components for Cleaning.

MAINTENANCE

Page 23

MAINTENANCE

PROBLEM AREA

OR FAULT CODE

POSSIBLE CAUSE( S ) SUGGESTED REMEDY

No power to oven

Oven not plugged in.

Main circuit breaker tripped.

Plug oven in.

Verify wall circuit breaker is on. Reset breaker and then Power oven back on.

Oven does not warm up

Oven is in off mode.

Door is not closed.

Oven has been switched off at the main circuit breaker.

Cooking platter is not in the oven correctly.

Press the “Oven On” Key.

Close the cook chamber door.

Turn the oven to OFF mode, leave for 2 minutes. Unplug the oven, leave for 2 minutes, re-plug, switch on isolator/Main Supply & then switch on oven.

Place cooking platter in oven correctly.

Display Reads “Oven Door Open” and Alarm sounds.

Cook chamber door open.

Cooking platter not in oven correctly.

Platter is in oven correctly, but oven reads “Oven Door Open.”

Open and close door several times.

Place cooking platter in oven correctly.

Check for food particles where platter sits and around door.

Oven Does Not Cook Properly

Oven is not clean. Large deposits of grease, carbon or food debris will dilute the microwave.

Incorrect Group and Item name selected for the product or Incorrect Cook Time selected for the product.

Product was not cooked at correct programming temperature. For example: frozen or chilled.

Wave Guide Cap or cooking platter soaked or badly chipped. Absorbed moisture or grease, apart from cooking will seriously affect the durability of the platter or block the holes in the platter.

Clean the oven.

Check with the cook time sheet.

Ensure that the product was in the correct state before being placed in the oven

Change the Wave Guide Cap and cooking platter.

Change Cook Chamber Filter.

F1 Blower

Oven power interrupted

Verify wall circuit breaker is On. Reset breaker and then Power oven back on. Place the oven into “Oven Off” for 2 minutes, disconnect the plug for minimum of 2 minutes, re-plug and press “Oven On” key.

The following is a list of all error fault/codes and possible problems that the oven may experience. Please attempt the recommended action before calling for service.

TABLE 1: Error Codes/Faults, Possible Causes and Suggested Remedies

Page 24

MAINTENANCE

PROBLEM AREA

OR FAULT CODE

POSSIBLE CAUSE( S ) SUGGESTED REMEDY

F2 Low Temp

Oven power interrupted.

Cooking platter restricting air flow.

Air nozzles on top of cooking chamber are clogged.

Catalytic converter is clogged and restricting proper air flow circulation in the oven.

Circuit breaker tripped.

Blower motor not running.

Verify wall circuit breaker is on. Reset breaker and then power oven back on.

Remove cooking platter and verify that holes are not clogged with debris.

Remove cooking platter and filter (left rear

section of oven cavity) and clean.

Verify food items are not directly cooked on the cooking platter, as excess grease particles may accumulate on the catalytic converter. Reference “Catalytic Converter” (page 21).