ENGLISH
®
SUBWAY
TornadoTM Owner’s Manual
Accelerating the World of Cooking
US: 800.90TURBO(800.908.8726) International: +1 214.379.6000
Part Number: NGC-1006-2 / Revision C / June 2011
TM
MODEL
SERIAL NUMBER
INSTALLED BY
INSTALLATION CHECKED BY
SERVICE CENTER NAME / NUM BER
For service or information:
WITHIN NORTH AMERICA CALL
Customer Service or Sales & Marketing at
800.90 (800.908.8726)
OUTSIDE NORTH AMERICA CALL
+1 214.379.6000
or
Your Authorized Distributor
Accelerating the World of Cooking
TM
IMPORTANT SAF ETY INFORMATION - PLEASE READ FIRST
WARNING: Improper installation, adjustment, alteration, service or maintenance can cause
property damage, injury or death. Read the installation, operating and maintenance instructions
thoroughly before installing or servicing this equipment.
This product employs an exposed radiant heating element on the bottom of the cavity. This element is
HOT during operation and will remain at dangerous temperatures after the unit is switched off. NEVER
attempt to touch the element during operation or while the oven is warm.
X
DO NOT store or use gasoline or any other flammable vapors or liquids in the vicinity of this or any
other appliance.
The information contained in this manual is important for the proper installation, use and maintenance
of this oven. Adherence to these procedures and instructions will result in satisfactory cooking results and
long, trouble-free service. Please read this manual carefully and retain it for future reference.
Errors — descriptive, typographic or pictorial —are subject to correction. Specifications are subject to
change without notice.
E-4
INTRODU C TION
IMPORTANT SAFETY INSTRUCTIONS
WARNING: When operating this oven, strictly adhere to the following safety precautions to
reduce the risk of burns, electric shock, fire, injury, damage to oven or property near oven, or
possible exposure to excessive microwave energy.
General Safety Information
Read all instructions before using this appliance.
Read and follow the specific “Precautions to be Observed to Avoid Possible Exposure to Excessive
Microwave Energy” found on page ii.
This appliance must be grounded. Connect only to a properly grounded outlet. See “Grounding
Instructions” on page ii.
Install or locate this appliance only in accordance with the provided installation instructions.
This appliance should be serviced by qualified service personnel only. Contact the nearest
authorized service facility for examination, repair, or adjustment.
Keep the cord away from heated surfaces.
Liquids, such as water, coffee, or tea are able to be overheated beyond the boiling point without
appearing to be boiling. Visible bubbling or boiling when the container is removed from the
microwave oven is not always present.
.
: The contents of feeding bottles and baby food jars must be stirred or shaken and the
temperature checked before consumption, in order to avoid burns (IEC 60335-2-90).
Use this appliance only for its intended uses as described in this manual.
Only use utensils that are suitable for use in microwave ovens (IEC 60335-2-90).
X
use corrosive chemicals or vapors in this appliance; it is not designed for industrial/
laboratory use.
X
: heat liquids or other foods in sealed containers (e.g., jars, whole eggs, etc.) since
they are liable to explode.
X
allow children to use this appliance.
X
operate this appliance if it has a damaged cord or plug, is not working properly, or has
been damaged or dropped. See “Power Cord Replacement” found on page ii.
X
cover or block any openings on this appliance.
X
store this appliance outdoors.
X
use this product near water (e.g., near a kitchen sink, in a wet basement, near a swimming
pool).
X
immerse the cord or plug in water.
X
let the cord hang over the edge of a table or counter.
X
use a water jet for cleaning. See pages 5-6 in this manual for proper cleaning procedures.
X
This appliance is not to be used by children or persons with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction.
SAVE THESE INSTRUC TIONS
INTRODU C TION
Reducing Fire Risk
Remove wire twist-ties from paper or plastic bags used to facilitate cooking in the oven.
If materials inside the oven ignite, keep the oven door closed, turn the oven off, and disconnect the
power cord or shut off power at the fuse or circuit breaker panel.
If smoke is observed, switch off or unplug the oven. Keep the door closed to stifle any flames.
X
use the cook cavity for storage purposes.
X
overcook food. Carefully attend to the oven if paper, plastic, or other combustible materials
are placed inside the oven to facilitate cooking.
X
leave paper products, cooking utensils, or food in the cavity when the oven is not in use.
Grounding Instructions
This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk
of electric shock by providing an escape wire for the electric current. This oven is equipped with a cord
that has a grounding wire with a grounding plug, which must be plugged into an outlet that is properly
installed and grounded. Consult a qualified electrician or serviceman if uncertain about the ability to
follow grounding instructions or if doubt exists as to whether the appliance is properly grounded.
X
use an extension cord. If the power cord is too short, have a qualified electrician or
serviceman install an outlet near the appliance.
E-5
WARNING: Improper grounding can result in risk of electric shock.
Power Cord Replacement
If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or a similarly
qualified person.
Precautions to Avoid Possible Exposure to Excessive Microwave Energy
(a) Do not attempt to operate this oven with the door open since open-door operation can result in
harmful exposure to microwave energy. It is important not to defeat or tamper with the safety
interlocks.
(b) D o not place any object between the oven front face and the door or allow soil or cleaner residue to
accumulate on sealing surfaces.
(c) Do not operate the oven if it is damaged. It is particularly important that the oven door close
properly and that there is no damage to the: (1) Door (bent), (2) hinges and latches (broken or
loosened), (3) door seals and sealing surfaces.
(d) The oven should not be adjusted or repaired by anyone except properly qualified service personnel.
SAVE THESE INSTRUC TIONS
E-6
INTRODU C TION
RF Interference Considerations
The Tornado oven generates radio frequency signals. This device has been tested and was determined
to be in compliance with applicable portions of FCC part 18 requirements and to the protection
requirements of Council Directive 89/336/EEC on the approximation of the laws of the Member States
relating to electromagnetic compatibility at the time of manufacture. However, some equipment with
sensitivity to signals below these limits may experience interference.
If your equipment experiences interference:
Increase the physical separation between this oven and the sensitive equipment.
If the sensitive device can be grounded, do so following accepted grounding practices.
If battery-powered microphones are being affected, ensure that the batteries are fully charged.
Keep sensitive equipment on separate electrical circuits if possible.
Route intercom wires, microphone wires, speaker cables, etc. away from the oven.
SAVE THESE INSTRUC TIONS
OVERVIEW O F THE TORNADO
Overview of the Tornado Oven
E-7
FIGURE 1: Dimensions of the Tornado Oven
SPECS AND DIMENSIONS
Dimensions
Height 19” (482 mm)
with legs* 23” (584 mm)
Width 26” (660 mm)
Depth 25.7” (653 mm)
with handle 28.2” (716 mm)
Weight 190 lbs. (86 kg)
Height 8” (203 mm)
Width 15.5” (393 mm)
Depth 14.7” (373 mm)
Back 0” (0 mm)
Sides 2” (50 mm)
Top 4” (102 mm)
()
Crated 31.5” (800 mm)
Uncrated 30” (762 mm)
Construction
430 stainless steel front, top and sides
4” (102 mm) adjustable legs
Stainless steel handle
Cool to the touch pull down door
304 stainless steel line
Fully insulated cook chamber
Independent lower IR heating element
Standard Features
Recirculating airpath with TurboChef®
Technologies patented catalytic converter system
Multi-speed convection blower
Interchangeable racks and cooking surfaces
Independently controlled IR heating element
Stackable design
Smart Voltage Sensor Technology**
Factory programmed with up to 128 recipes
Smart card for remote programming
W arranty – 1 year parts and labor
*Legs are 4” (102 mm).
**North American models only.
E-8
OVERVIEW O F THE TORNADO
Accessories
For additional accessories and prices, please contact
Turbochef at 800.90TURBO or +1 214-379-6000.
Certifications
UL, cUL, NSF, FDA, FCC, TUV, CE
Packaging
All ovens are packaged in a double-wall corrugated
box banded to a wooden skid.
ELECTRIC AL SPEC I FI C ATIONS
NGC (1 Phase, 60 Hz )
Operating Voltage 208/240 VAC*
Current Draw 30 Amps
Phase 1 Phase
Frequency 60 Hz
Plug NEMA 6-30
Max Input 5990/6675 watts
Microwave Input Power 3500 watts
* Smart Voltage Sensor Technology automatically
senses the supply voltage and allows the user to
configure the oven to the correct setting (208 or
240) with the touch of a button.
NOTE: The Smart Voltage Sensor Technology
does not compensate for lack of or over-voltage
situations. It is the responsibility of the owner to
supply voltage to the unit according to the above
specifications.
NGCEW (3 Phase, WYE, 50 Hz)
Operating Voltage 400 VAC
Current Draw 16 Amps
Phase 3 Phase
Frequency 50 Hz
Plug IEC 309, 5 PIN
Heaters Input Power 6300 watts
Microwave Input Power 3500 watts
NGCED (3 Phase, Delta, 50 Hz)
Operating Voltage 230 VAC
Current Draw 24 Amps
Phase 3 Phase
Frequency 50 Hz
Plug IEC 309, 4 PIN
Heaters Input Power 6300 watts
Microwave Input Power 3500 watts
NGCUK (1 Phase, 50 Hz )
Operating Voltage 230 VAC
Current Draw 30 Amps
Phase 1 Phase
Frequency 50 Hz
Plug IEC 309, 3 PIN
Heaters Input Power 6300 watts
Microwave Input Power 3500 watts
NOTE: Model NGC is the oven model used in
North America. NGCEW, NGCED and NGCUK
are used in international markets and locations.
HOW THE TECHNOLOGY WORKS
2
1
3
4
5
E-9
How the Technology Works
FIGURE 2: How the Technology Works
THE TECHNOLOGY BEHIND THE TORNADO
The Tornado uses a patented combination of high
speed forced air convection heating and microwave
energy to cook food up to 12 times faster than
conventional methods.
At a very high speed of circulation, a controlled,
smoothly flowing field of hot air forms a shroud
around the food. This takes place in conjunction
with measured, precise bursts of microwave energy,
creating a unique set of temperature and moisture
control conditions within the food that preserves
and enhances flavor.
Figure 2 illustrates the five steps of the technology
used by the Tornado Oven. These steps, described
below, are all computer controlled.
1. The internal heaters transfer energy to the
recirculating airflow.
2. The recirculating airflow circulates at speeds up
to 60 mph (100 km/h) down and around the
food item.
3. Simultaneously, a bottom radiant heater provides
heat transfer to the bottom of the food product.
4. The recirculating air passes through a catalytic
converter where excess grease and odors are
combusted and removed.
5. Working in parallel with the recirculating airflow
and bottom IR element, the microwave system
couples microwave energy from the bottom of
the cavity evenly into the food items.
NOTE: An easy way to understand our cooking is
to think of the microwave cooking from the inside
out and the airflow cooking from the outside in.
The two energy gradients meet and greatly reduce
the cook time.
E-10
ASSEMBLY AND INSTALLATION
Assembly and Installation
WARNING: Death, injury and equipment
damage can result from improper installation of
the oven or installation of a unit damaged during
shipment or storage.
X
DO NOT install an oven suspected of damage.
NOTE: Improper installation or the installation
of a unit damaged during shipment or storage may
result in the voiding of the Limited Warranty.
Delivery and Initial Inspection
All TurboChef speed cook ovens are shipped so
as to prevent damage.
FIGURE 3: Single Oven on Legs
OVEN ASSEMBLY
Oven Assembly
1. Carefully remove packing materials from the
wire rack.
2. Open the cook chamber door.
3. Remove packing materials from inside the oven.
4. Place wire rack in oven.
INSTALLATION INSTRUCTIONS
The TurboChef Tornado is manufactured to
comply with applicable CE, NSF, UL, cUL, FDA,
TUV and FCC requirements. All equipment
is designed and certified for safe operation
when installed in accordance with local and/or
national codes. It is the owner and/or installer’s
responsibility to comply with any codes that may
exist.
Install this oven according to the policies and
procedures outlined in this chapter and throughout
this manual.
Upon delivery, inspect the shipping container for
external damage. Any evidence of damage should be
noted on the delivery receipt which must be signed by
the driver.
Upon removing the oven from its shipping carton,
check for any possible damage. Make note of any
damage and contact the shipping company to file
a claim. Carriers will accept claims for concealed
damage if notified within fifteen (15) days of the
delivery and if the shipping container is retained for
inspection.
TurboChef does not assume responsibility for any
loss or damage suffered in transit. The carrier assumes
full responsibility for delivery in good order when
the shipment is accepted. However, when necessary,
TurboChef can assist in filing a claim.
Lifting the Oven
WARNING: Oven weighs approximately 190 lbs.
(86 kg). Two or more people are required to lift it.
WARNING: Never lift the oven from the front and
rear. Doing so could cause the door to misalign,
resulting in a non warranty service call.
Position one or more people on either side of the oven.
FIGURE 4: Double Stacking Ovens
Lift from the bottom. The countertop surface on which
the oven is placed must be at least 30” (762 mm)
deep and capable of supporting 200 lbs. (91 kg).
ASSEMBLY AND INSTALLATION
There must be at least 4” (102 mm) between the
top of the unit and any shelf or surface for standard
installations. For built-in installations, see page
E-12.
The oven must be installed level front to back and
side to side. For additional stability, the oven legs
may be bolted to the countertop if desired. An
optional Oven Restraint Kit is also available and
can provide additional stability for the oven. See
OVEN RESTRAINT KIT p. E-13 for
further information.
Double Stacking Ovens
Stacking Tornado Ovens
1. Ensure the surface that will hold the
stacked ovens can support the total weight
(400lbs/181kg).
2. Unplug each oven and allow adequate time to
cool.
E-11
Once properly positioned on the counter, plug the
oven into a wall mounted electrical receptacle. See
Electrical Specifications on page E-8.
Oven Location and Placement
WARNING: Death, injury and equipment damage
may result from improper positioning. It is the
operator’s responsibility to ensure the oven is
properly positioned on a countertop. TurboChef will
not warrant any damage to ovens or injury that
results from an oven falling off a countertop due to
improper placement.
Proper placement of the oven will enhance long-term
operator convenience and satisfactory performance. Be
sure to place the oven in an area accessible for proper
operation and servicing.
The surface on which the oven is placed must be at least
30” (762 mm) deep and capable of supporting 200
lbs. (91 kg). The manufacturer shall not assume liability
for damage or injury resulting from the improper
installation of this equipment including temporary or
unstable work stations or countertops.
3. If you are stacking the ovens on a TurboChef
oven cart, make sure that the bottom oven is
bolted to the cart and wheels are locked.
4. Attach the stacking bracket (TC3-0323) to the
back of the bottom oven:
a. Remove the screws marked with white
arrows in Figure 4.
b. Align the holes on the stacking bracket with
the holes on the oven and reinstall the screws.
5. Remove the legs of the oven that will be placed
on top. This requires two or more persons—at
least one person to lift and one person to unscrew
the legs.
6. Remove the screws from the oven that will be
placed on top, as marked with black arrows in
Figure 4.
7. Place the oven on top of the oven with the
stacking bracket attached.
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