TurboChef sota, sota panini, sota single magnetron, sota waterless steamer, sota ngo Service Manual
TM
Service Manual
i1 ( TM, TM ,
, , )
©2009-2017 TurboChef Technologies, Inc.
For further information, call
800.90TURBO
or
+1 214.379.6000
The information contained in this manual is important for the proper installation, use, maintenance,
and repair of this oven. Follow these procedures and instructions to help ensure satisfactory baking
results and years of trouble-free service.
Errors – descriptive, typographic, or pictorial – are subject to correction. Specifications are subject to
change without notice.
Please carefully read this manual and retain it for future reference.
Table of Contents
Important Safety Instructions
General Safety Information i
Reducing Fire Risk i
Grounding Instructions ii
Power Cord Replacement ii
Precautions to be Observed Before and During Servicing to Avoid
Possible Exposure to Excessive Microwave Energy ii
RF Interference Considerations iii
Protective Earth (Ground) Symbol iii
Equipotential Bonding Symbol iii
Specifications and Installation
Theory of Operation 1
Touch Screen Features 1
Dimensions 1
Certifications 1
Oven Construction 2
Electrical Specifications 2
Installation 2
Unpacking Instructions 2
Installation Warnings - Read Before Lifting Oven 2
Lifting and Placing the Oven 3
Installation Near Open Heat Source 3
Oven Restraint Kit 4
ChefComm Pro 4
ChefComm Limited 4
Date and Time Prompt 4
Voltage Selection 4
Ventilation 4
Daily Maintenance 5-6
Oven Controls and Cooking (Non-Touch)
Oven Controls 7
Cooking 8
Info, Test, and Edit Mode (Non-Touch)
Overview of the Info Mode 11
Viewing Cook Counter/Time Logs 11
Viewing the Fault Log 11
Viewing the Service Numbers 11
Setting the Language 11
F2 Bypass 12
Resetting the Oven 12
Set Options Screens 12
Network Setup 12
Info, Test, and Edit Mode (Non-Touch) Continued...
Auto On and Off: Setting the Time 13
Light Ring 13
Catalytic Recondition 13
Test Mode - Testing Oven Parts 14
Status Indicators 14
Turning Diagnostic Mode On/Off 14
Manufacturing Mode 15
Serial Number Edit 15
Changing Temperature Measurement Setting 15
Microwave Leakage Test (How to Use Oven for Testing) 15
Erase/Default Oven Settings 15
Updating the Oven Menu 16
Making a Copy of the Oven Menu 16
Updating the Oven Firmware 17
Menu Structure 17
Overview of the Edit Mode 17
Changing Set Temperatures 17
Edit Recipe Settings 18
Changing Group/Item/Quantity Name 18
Changing Cook Settings 18
Oven Controls and Cooking (Touch)
Oven Controls 19
Menu Cook Mode 20
Manual Cook Mode 23
Info, Test, and Edit Mode (Touch)
Overview of Info Mode 25
Information Screen 25
Counters Screen 25
Options Screen 25
Editing Yes/No 25
Cook More Yes/No 25
Load Menu Yes/No 25
Light Ring Yes/No 26
VAC Yes/No 26
Demo Mode Yes/No 26
Manual Cooking Yes/No 26
Diagnostic Mode Yes/No 26
F2 Bypass Yes/No 26
Settings Screen 26
Temperature 26
Lanuguage 26
WiFi Network 27
Sound Volume 28
Set Date 28
Set Time 28
Auto On Yes/No 28
Auto Off Yes/No 28
Info, Test, and Edit Mode (Touch) Continued...
Service Screen 29
Fault Log 29
Counters and Timers 29
Test Mode 29
Manufacturing 30
Oven Model 31
Serial Number 31
Load Menu from USB or Smart Card 31
Save Menu from USB or Smart Card 32
Firmware Update 32
Overview of Edit Mode 33
Edit Set Temperature 33
Access Edit Items Screen 33
Name a Group 33
Delete a Group 34
Move a Group 35
Item Editing Options 36
Edit Settings 37
Name Item 39
Add from Cookbook 40
Change Group 40
Move Item 41
Delete Item 41
Oven Systems
Convection System 43
Blower Motor (Bottom) 43
Blower Motor (Top) 43
Blower Motor Speed Controller (BMSC) 43
Heater Elements 43
Jetplate (Bottom) 43
Jetplate (Top) 43
Stirrer Motor and Assembly 43
Troubleshooting 43
Oven Door 44
Removing/Reinstalling the Oven Door 44
Adjusting the Oven Door 44
Interlock Switches 45
Adjusting the Primary, Secondary, and Monitor Switches 45
Measuring RF Leakage for Microwave Safety 46
Troubleshooting 46
Microwave System 47
Capacitors 47
Testing a Capacitor 47
Filament Transformers 47
Wiring the Filament Transformers 47
High-Voltage Transformers 48
Wiring the High-Voltage Transformers 48
Oven Systems Continued...
Testing a Filament or High-Voltage Transformer 48
High-Voltage Diodes 48
Testing a High-Voltage Diode 49
Magnetrons 50
Testing a Magnetron for an Open/Shorted Filament 50
Stirrer Motor and Assembly 50
Waveguides 50
Troubleshooting 50
Control System 51
Cooling Fans 51
Display, TFT (For Non-Touch Enabled Ovens) 51
Display (Touch) and UI Control Board (Phoenix) 51
Electrical Compartment Cooling Fan Thermostat 51
Electrical Compartment Thermocouple 51
EMI Filter 51
Ethernet Extension Cable 51
Fuses 52
High-Limit Thermostat 52
I/O Control Board (SAGE) 51
Keypad (For Non-Touch Enabled Ovens) 52
LED Light Ring (Sota only) 52
Magnetron Thermostats 52
Power Supply 52
Relay - K1 Filament 52
Relay - K2 Magnetron Cooling Fans 52
Relay - K3 Stirrer Motor 52
Relay - K6 Voltage 52
Relay - K7 Monitor 53
Relay - K8 Anode 53
RTD 53
Solid State Relay - K4/K5 Heater 53
Speaker 53
USB/Smart Card Reader 53
Voltage Sensor 53
Wire Harness 53
Troubleshooting 53
Filtering System 54
Catalytic Converter 54
Air Filter 54
Vent Catalyst 54
Troubleshooting 54
Troubleshooting
Overview of Troubleshooting 55
Fault Code Descriptions 55
Fault Code Troubleshooting 57
F1 Blower Running Status Bad 57
F2 Cook Temperature Low 58
F3 Magnetron Current Low 59
F4 Door Monitor Defective 60
F5 Magnetron Over Temperature 60
F6 Electrical Compartment Temperature High 61
F7 RTD Open 61
F8 Heat Low 62
F9 Cook Cavity Temperature High 62
F10 Communication Failure (Touch Enabled Ovens Only) 63
F12 Firmware Reboot (Touch Enabled Ovens Only) 63
Non-Fault Code Troubleshooting for Non-Touch Screen Ovens 64
No Keypad Input 64
“Cook Door Open” Message when Door is Closed 64
No Display (Screen is Blank) 65
Food Not Cooking Properly 66
“Read Fail” Message when Loading a Menu 67
“Write Fail” Message when Loading a Menu 67
Menu Settings are Not Present 68
“Defective Media” Message When Oven is Plugged in or Restarted 69
Non-Fault Code Troubleshootong for Touch Enabled Ovens 70
“Cook Door Open” Message when Door is Closed 70
No Display - Screen is Blank 71
Touch Screen is Locked Up or Unresponsive 72
Oven Keeps Cooling Down, will not Warm Up 73
Menu will not Load - Smart Card 73
Menu will not Load - USB 74
Firmware will not Update 75
Food Not Cooking Properly 76
Steam Present Before or After Cooking 77
Speaker Not Beeping After a Cook Cycle 77
Oven Schematic
Non-Touch Ovens 79
Appendix - Replacing Oven Components
Replacing Oven Components A-1
Replacing Items - No Cover Removal Required A-2
Replacing Items - Removing Outer Shell Required A-4
Replacing Items - Removing Outer Shell and Back Cover Required A-12
Replacing Items - Removing Outer Shell and Back Cover Required,
Single Magnetron Sota A-13
IMPORTANT SAFETY INSTRUCTIONS
WARNING: When operating this oven, strictly adhere to the following safety precautions to reduce the risk
of burns, electric shock, fire, injury, damage to oven or property near oven, or possible exposure to excessive
microwave energy.
General Safety Information
a
Read all instructions before using this appliance.
a
Read and follow the specific “Precautions to be Observed Before and During Servicing to Avoid Possible
Exposure to Excessive Microwave Energy” found on page ii.
a
This appliance must be grounded. Connect only to a properly grounded outlet. See “Grounding
Instructions” on page ii.
a
Install or locate this appliance only in accordance with the provided installation instructions.
a
This appliance should be serviced by qualified service personnel only. Contact the nearest authorized
service facility for examination, repair, or adjustment.
a
Keep the cord away from heated surfaces.
a
Liquids, such as water, coffee, or tea are able to be overheated beyond the boiling point without
appearing to be boiling. Visible bubbling or boiling when the container is removed from the microwave
oven is not always present.
.
a
: The contents of feeding bottles and baby food jars must be stirred or shaken and the
temperature checked before consumption, in order to avoid burns (IEC 60335-2-90)
a
Use this appliance only for its intended uses as described in this manual.
a
Only use utensils that are suitable for use in microwave ovens (IEC 60335-2-90)
X
use corrosive chemicals or vapors in this appliance; it is not designed for industrial/laboratory use.
X
: heat liquids or other foods in sealed containers (e.g., jars, whole eggs, etc.) since
they are liable to explode.
X
cook with metal lids or aluminum foil
X
cook without food in the cook cavity.
X
allow children to use this appliance.
X
operate this appliance if it has a damaged cord or plug, is not working properly, or has been
damaged or dropped. See “Power Cord Replacement or Removal” found on page ii.
X
cover or block any openings on this appliance.
X
store this appliance outdoors.
X
use this product near water (e.g., near a kitchen sink, in a wet basement, near a swimming pool).
X
immerse the cord or plug in water.
X
let the cord hang over the edge of a table or counter.
X
use a water jet for cleaning. See pages 5-6 in this manual for proper cleaning procedures.
X
: Due to the nature of the appliance, the floors around it may be slippery.
X
This appliance is not to be used by children or persons with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.
i
SAFETY INSTRUCTIONS
Reducing Fire Risk
a
Remove wire twist-ties from paper or plastic bags used to facilitate cooking in the oven.
a
If materials inside the oven ignite, keep the oven door closed, turn the oven off, and disconnect the
power cord or shut off power at the fuse or circuit breaker panel.
a
If smoke is observed, switch off or unplug the oven. Keep the door closed to stifle any flames.
X
use the cook cavity for storage purposes.
X
overcook food. Carefully attend to the oven if paper, plastic, or other combustible materials are
placed inside the oven to facilitate cooking.
X
leave paper products, cooking utensils, or food in the cavity when the oven is not in use.
ii SAFETY INSTRUCTIONS
Grounding Instructions
This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of
electric shock by providing an escape wire for the electric current. This oven is equipped with a cord that has
a grounding wire with a grounding plug, which must be plugged into an outlet that is properly installed and
grounded. Consult a qualified electrician or serviceman if uncertain about the ability to follow grounding
instructions or if doubt exists as to whether the appliance is properly grounded.
X
use an extension cord. If the power cord is too short, have a qualified electrician or
serviceman install an outlet near the appliance.
WARNING: Improper grounding can result in risk of electric shock.
Power Cord Replacement or Removal
If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or a similarly
qualified person.
WARNING: If the oven is unplugged during service or maintenance, the user must be able to
access and see the plug at all times to ensure that the oven remains unplugged. The plug must
remain near the oven and cannot be placed behind another appliance or in another room.
Precautions to be Observed Before and During Servicing to Avoid Possible
Exposure to Excessive Microwave Energy
(a) operate or allow the oven to be operated with the door open.
(b) Make the following safety checks on all ovens to be serviced before activating the magnetron or other
microwave source, and make repairs as necessary: (1) interlock operation, (2) proper door closing,
(3) seal and sealing surfaces (arcing, wear, and other damage), (4) damage to or loosening of hinges
and latches, (5) evidence of dropping or abuse.
(c) Before turning on microwave power for any service test or inspection within the microwave
generating compartments, check the magnetron, wave guide or transmission line, and cavity for
proper alignment, integrity, and connections.
(d) Any defective or misadjusted components in the interlock, monitor, door seal, and microwave
generation and transmission systems shall be repaired, replaced, or adjusted by procedures described
in this manual before the oven is released to the owner.
(e) A microwave leakage check to verify compliance with the Federal Performance Standard should be
performed on each oven prior to release to the owner.
Refer to page 46 for leakage test procedures.
RF Interference Considerations
The i1 (models Soˇta, Soˇta Single Magnetron, Panini, Waterless Steamer, and NGO) oven generates radio
frequency signals. This device has been tested and was determined to be in compliance with applicable portions
of FCC part 18 requirements and to the protection requirements of Council Directive 89/336/EEC on the
approximation of the laws of the Member States relating to electromagnetic compatibility at the time of manufacture. However, some equipment with sensitivity to signals below these limits may experience interference.
If your equipment experiences interference:
a
Increase the physical separation between this oven and the sensitive equipment.
a
If the sensitive device can be grounded, do so following accepted grounding practices.
a
If battery-powered microphones are being affected, ensure that the batteries are fully charged.
a
Keep sensitive equipment on separate electrical circuits if possible.
a
Route intercom wires, microphone wires, speaker cables, etc. away from the oven.
Protective Earth (Ground) Symbol
This symbol identifies the terminal which is intended for connecting an external conductor for
protection against electric shock in case of a fault, or the terminal of a protective earth (ground)
electrode.
iii
EQUIPOTENTIAL BONDING SYMBOL
This symbol identifies the terminals which, when connected together, bring the various parts of an
equipment or of a system to the same potential, not necesarily being the earth (ground) potential,
e.g. for local bonding.
SAFETY INSTRUCTIONS
iv SAFETY INSTRUCTIONS
14
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Specifications and
Installation
1
10.7”
(272 mm)
25.9”
(658 mm)
2.5”
(64 mm)
39.1”
(993 mm)
16.0”
(406 mm)
21.0”
(533 mm)
4.0”
(102 mm)
11.8”
(300 mm)
25.0”
(635 mm)
Approximate location
of cord and plug
10.7”
(272 mm)
25.9”
(658 mm)
2.5”
(64 mm)
39.1”
(993 mm)
16.0”
(406 mm)
25.0”
(635 mm)
11.8”
(300 mm)
21.0”
(533 mm)
4.0”
(102 mm)
Figure 1: i1 Oven Dimensions
Theory of Operation
Utilizing TurboChef’s patented technology to
rapidly cook food without compromising quality,
the i1 (models Soˇta, Soˇta Single Magnetron, Panini,
Waterless Steamer, and NGO) ovens provide superior
cooking performance while requiring minimal space
and energy consumption. The control system precisely
coordinates independent top and bottom impinged
airflow with top-launched microwave to deliver product-specific results, and integral catalytic converters
allow for UL®-certified ventless operation (see page 4
for details).
This manual includes instructions for installing, cleaning, operating, and servicing i1 ovens. If you have
questions that are not addressed in this
manual, contact Customer Support at 800.90TURBO
(+1 214.379.6000) or your Authorized Distributor.
Touch Screen Features
Certain i1 oven models are equipped with a touch
screen that provides the following features:
- Capacitive touch screen with industrial-grade
tempered glass cover
- Manual mode for on-the-fly cooking
- Add from cookbook option that allows a user to
access and save TurboChef cookbook recipes
- Up to 10 selectable languages
- Integrated tutorials for daily operation
and maintenance
- Enhanced data logging for troubleshooting
assistance and learning which products are
being cooked and when
- Menu editing tools and USB/smart
card detection
- WiFi ready for the connected kitchen
27.3”
(693 mm)
(470 mm)
18.5”
2.5”
(64 mm)
4.2”
(107 mm)
10.7”
(272 mm)
39.1”
(993 mm)
25.9”
(658 mm)
Dimensions
Oven Dimensions
Height: 25.0” (635 mm)
Width: 16.0” (406 mm)
Depth (footprint): 18.5” (470 mm)
Depth (door closed): 29.8” (757 mm)
Depth (door open): 39.1” (993 mm)
Weight, Sota: 170 lb. (77 kg)
Weight, Single Magnetron Sota: 135 lb. (61.2 kg)
Cook Cavity Dimensions
Height: 7.2” (183 mm)
Width: 12.5” (318 mm)
Depth: 10.5” (267 mm)
Volume: 0.54 ft3 (15.4 liters)
Clearances
Top: 5” (127 mm)
Sides: 2” (51 mm)
Certifications
cULus, UL EPH, TÜV, CE, FDA
2.5”
(64 mm)
SPECIFICATIONS AND INSTALLATION
2 SPECIFICATIONS AND INSTALLATION
Oven Construction
Exterior
- Powder coated, corrosion-resistant steel outer
wrap and door
- Die-cast aluminum front panels with matte-
chrome accents
- Cool-to-touch exterior; all surfaces below 50°C
- Ergonomic matte-chrome door handle
- 4-inch adjustable legs
Interior
- 201/304 stainless steel
- Fully welded and insulated cook chamber
- Removable rack and lower jetplate
Electrical Specifications
TurboChef recommends a Type D circuit breaker
for all installations outside the United States.
Single Phase (6200 watts)
US/Canada: 208/240 VAC*, 60 Hz, 30 A
Europe/Asia (UK): 230 VAC, 50 Hz, 27 A
Brazil (BK): 220 VAC, 60 Hz, 28 A
Latin America (LA): 220 VAC, 60 Hz, 28 A
Japan (JK): 200 VAC, 50 or 60 Hz, 30 A
Installation
Install or locate this appliance only in accordance
with the instructions below.
Unpacking Instructions
1. Remove the oven from its packaging.
2. Before discarding, check the packaging
thoroughly for accessories and literature.
NOTE: Packaging may also be retained in case the
oven may at some point be shipped somewhere
else or returned to the manufacturer.
3. Check the cook cavity thoroughly for
accessories and literature.
4. Discard any packaging in the cook cavity.
Installation Warnings - Read Before Lifting Oven
WARNING: The Sota oven weighs
approximately 170 lb. (77 kg). The Single
Magnetron Sota oven weighs approximately
135 lb. (61.2 kg). Never lift with fewer than
two people.
WARNING: Never lift the oven from the
front and rear or by the door handle. Doing so
will cause the door to misalign, resulting in a
non-warranty service call.
Multiphase (6200 watts)
Europe/Asia Wye (EW): 400 VAC, 50 Hz, 16 A
Europe/Asia Delta (ED): 230 VAC, 50 Hz, 20 A
Japan Delta (JD): 200 VAC, 50 or 60 Hz, 20 A
Korea/Middle East Wye (KW): 400 VAC, 60 Hz, 16 A
Korea/Middle East Delta (SD): 230 VAC, 60 Hz, 20 A
Australia (AU): 400 VAC, 50 Hz, 16 A
Single Magnetron
US/Canada 1 Ph: 208/240 VAC*, 60 Hz, 20 A, 4.2/4.8 kW
Europe (UK) 1 Ph: 230 VAC, 50 Hz, 13 A, 3 kW
Europe (UK) 1 Ph: 230 VAC, 50 Hz, 16 A, 3.6 kW
* US/Canada models include a voltage sensor
that detects 208 or 240 VAC, but does not compensate for lack-of or over-voltage installations.
WARNING: The oven must be properly
placed on a food station at all times.
TurboChef will not recognize a fallen oven as
a warrantable claim and is not liable for any
injuries that may result.
WARNING: This oven is not intended for
built-in installation (i.e., installing the oven in
any structure that surrounds the oven by five
or more sides). Be sure to provide a minimum
of 2” (51 mm) clearance for all sides and 5”
(127 mm) clearance for the top.
WARNING: This oven is not intended to be
stacked without appropriate hardware.
Contact TurboChef for details.
3
Lifting and Placing the Oven
1. Prepare a surface at least 26” (660 mm) deep
and capable of supporting 175 lb. (79 kg).
NOTE: Do not remove the oven legs, as clearance
is required for the bottom cooling fan.
2. Position one or more persons at the left and
right sides of the oven.
3. Place hands under the oven and lift.
4. Place the oven on the prepared surface,
ensuring no edges are hanging off the sides.
5. Ensure the oven rack is properly installed
(attached to the bottom jetplate).
6. Plug in the oven.
NOTE: The oven is primarily serviced through its
top. DO NOT install shelving directly over the
unit. The operator will be responsible for service
charges incurred as a result of added time required
to access the top of the oven.
Installation Near Open Heat Source
When placing a TurboChef oven near an open
heat source (Figure 2), strictly adhere to the following:
- If the oven is being placed near a grill or stove,
a divider must exist between the oven and the
open heat source, with a minimum of 6” (152
mm) between the oven and the divider.
- If the oven is being placed near a fryer, a
divider must exist between the oven and fryer,
with a minimum of 12” (305 mm) between
the oven and the divider.
- The height of the divider must be greater than
or equal to the height of the oven (25.0” or
635 mm).
- Verify the oven location has a minimum 5”
(127 mm) clearance on top and a minimum 2”
(51 mm) clearance on each side.
Partition
25.0” (635 mm)
Above Counter Top
Grill
Figure 2: Installation Near Open Heat Source
6”
(152 mm)
Minimum
TurboChef
NGO Oven
12”
(305 mm)
Minimum
Counter Top / Table
Partition
25.0” (635 mm)
Above Counter Top
Deep Fryer
SPECIFICATIONS AND INSTALLATION
4 SPECIFICATIONS AND INSTALLATION
208 VAC
SELECT VOLTAGE:
240 VAC
Oven Restraint Kit
Part Number: TC3-0242
WARNING: The Oven Restraint Kit will
not prevent the oven from falling off a
countertop if the oven is pulled off or
allowed to slide off the edge. Installation
instructions are included with the kit.
ChefComm Pro
Part Number: CON-7006
ChefComm Pro® lets you easily create menu
settings on a computer and upload them to an
oven via smart card. For more information, call
TurboChef Customer Support at 800.90TURBO
or +1 214.379.6000.
ChefComm Limited
Part Number: CON-7016
ChefComm LimitedTM is a “read-and-transfer only”
version of ChefComm Pro that helps ensure menu
settings are easy to distribute, while preventing
them from being altered at the store level.
Date and Time Prompt
NOTE: The following information is applicable to
ovens equiped with a touch screen (see page 1).
The oven maintains a data log that contains
valuable information about the operation of the
oven, including faults, items cooked, and other
events. An accurate date and time are important
for the data log. If the oven loses the date and
time as a result of prolonged disconnection from
power, a prompt will alert the operator to set the
date and time. The prompt will only occur once.
If bypassed, the operator must update the date and
time from the Info Mode Settings screen (see page
16 for details).
Voltage Selection
For North America oven models, the oven will
detect 208 or 240 incoming voltage.
If incoming voltage for the store is different than
the factory-preset voltage, the operator will be
required to select either 208 or 240. The correct
voltage will be enlarged on the screen, identifying
which option to touch (see Figures 3 and 4 below).
Figure 3: Selecting Voltage
Figure 4: Selecting Voltage - Touch Screen
Ventilation
The TurboChef i1 (models Soˇta, Soˇta Single
Magnetron, Panini, Waterless Steamer, and NGO)
ovens have been approved by Underwriter’s
Laboratory for ventless operation (UL KNLZ listing) for all food items except for foods classified as
“fatty raw proteins.” Such foods include bone-in,
skin-on chicken, raw ham¬burger meat, raw bacon,
raw sausage, steaks, etc. If cooking these types of
foods, consult local HVAC codes and authorities to
ensure compliance with ventilation requirements.
To ensure continued compliance with all health,
building, and fire codes, you are required to maintain clean and sanitary conditions around your
oven at all times.
NOTE: In no event shall the manufacturer assume
any liability for damages or injuries resulting from
installations which are not in compliance with the
instructions and codes previously listed. Failure to
comply with these instructions could result in the
issuance of a temporary cease and desist order from
the local health department until the environment
concerns are addressed.
Daily Maintenance
5
Daily Maintenance
Follow the steps below when cleaning your i1 oven.
Use only TurboChef ®-approved cleaning chemicals.
The use of any other cleaning products may damage
critical oven components, resulting in a non-warranty
service call.
Step 1: Prepare the Oven
WARNING: The oven operates at approximately 525°F (274°C) and may
cause injury if not allowed to cool properly.
• Turn off the oven by pressing the On/Off key.
• Slightly open the oven door.
Step 1
Step 2 (Fig A)
• Cooling takes approximately 30 minutes. DO NOT clean the oven until the
oven displays : .
Step 2: Remove the Wire Rack and Lower Jetplate
WARNING: Be sure the oven interior is cool before removing these items.
CAUTION: Do not force the rack out by pulling upward. Forcefully
dislodging the rack could cause the top ceramic jetplate to break.
• The wire rack and lower jetplate are connected and can be removed together.
Supplies and Equipment
TurboChef ® Oven Cleaner (Product Number:
103180), TurboChef ® Oven Guard (Product Number:
103181, optional for easier maintenance), Kay ClickSan® sanitizer, nylon scrub pad, cleaning towel, disposable gloves, protective eyewear, dust mask (optional)
Step 2 (Fig B)
Step 4
Step 5
• Push the wire rack towards the rear cavity wall (Fig A) and then lift up (Fig B).
• Maneuver the bottom jetplate out from under the tabs on the rear cavity wall.
CAUTION: DO NOT remove the top ceramic jetplate; breakage will result in
a non-warranty service call.
Step 3: Clean the Wire Rack and Lower Jetplate
• Detach the wire rack from the jetplate and wash, rinse, sanitize, and dry each part.
Step 4: Clean the Air Filter
CAUTION: TurboChef does not recognize blocked air vents as a warrantable
claim. The filter must be cleaned regularly or replaced if damaged. During oven
operation, the filter must remain in place at all times.
• Remove the air filter from the back of the oven.
• Rinse the air filter with hot water.
• Allow the air filter to dry completely.
CAUTION: DO NOT operate the oven without the air filter in place.
Step 5: Wipe the Oven Interior
• Use a food vacuum or damp towel to remove large particles from the oven cavity.
DAILY MAINTENANCE
Continued on page 6.
6 DAILY MAINTENANCE
Step 6: Clean the Oven Interior
• Spray TurboChef ® Oven Cleaner onto the top, bottom, and sides of oven interior.
CAUTION: DO NOT spray Oven Cleaner into the holes on the back oven
wall. Doing so can damage critical oven components, resulting in a non-
warranty service call.
Step 6 (Fig A)
Upper
jetplate
Step 6 (Fig B)
Step 7
Step 8
• Allow Oven Cleaner to penetrate stains for five minutes.
• Clean the oven interior with a nylon scrub pad.
CAUTION: DO NOT attempt to scrub the upper jetplate (Fig B). If food is
stuck to the oven ceiling, gently remove it without applying pressure to the
ceramic plate. Breakage will result in a non-warranty service call.
CAUTION: DO NOT remove the top ceramic jetplate (A); breakage will result
in a non-warranty service call.
Step 7: Clean and Dry the Oven Door
• Clean the oven door with Oven Cleaner and a nylon scrub pad.
• Wipe the oven door with a damp towel, and then a dry towel.
Step 8: Rinse or Wipe the Oven Interior
CAUTION: DO NOT use a hose or water jet for cleaning. Doing so can damage
critical oven components, resulting in a non-warranty service call.
• Wipe down the oven interior with a clean damp towel.
• Dry the oven interior with a clean towel.
Step 9: Apply TurboChef® Oven Guard - Optional for Easier Maintenance
• Spray TurboChef® Oven Guard onto a clean towel.
• Wipe the interior walls and the inside of the oven door.
CAUTION: DO NOT spray Oven Guard into the cavity, especially around the
holes on the back oven wall. Doing so can damage critical oven components,
resulting in a non-warranty service call.
Step 10: Reinstall Components
Step 9
• Reconnect the wire rack to the lower jetplate, and reinstall both items.
• Close the oven door.
• Reinstall the filter, or replace it with a new one if the mesh is deteriorated, has
large openings, or has started to dislodge from the frame.
Step 11: Clean the Oven Exterior
Step 10
• Wipe the oven exterior with a clean, damp towel.
• Remove the lower panel and remove large food particles.
• Wipe the panel with a clean, damp towel.
CAUTION: DO NOT spray chemicals into any openings, such as the louvers on
the side panels or the rear vent catalyst housing. Doing so can damage critical
oven components, resulting in a non-warranty service call.
Step 11
• The oven is ready to turn on.
Oven Controls and Cooking
(Non-Touch)
7
8
1
Figure 5: Oven Controls
7
2 5 6
Oven Controls
1. On/Off Key
Press to turn the oven on (begin warmup) or off
(cool down), or to exit Info Mode (page 11).
2. Info Key
When the oven is off or cooling down, press to
access the Info Mode (page 11).
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3
4
When the oven is ready to cook (i.e., warmed up
and waiting for a cook command), or in the Info
Mode (page 11), press the Back/Stop key to return
to the previous screen.
6. Enter Key
Press the Enter key when saving changes to food
item settings (Figure 27, page 18), or whenever
instructed by the oven screen.
3. Up and Down Keys
When the oven is ready to cook (i.e., warmed up
and waiting for a cook command), press the Up or
Down key to view additional food groups or items.
When the oven is in the Info Mode (page 11),
press to navigate between screens 1 and 2.
When editing a food item, press to navigate
between editable fields (Figure 27, page 18).
4. Display
The display shows information relevant to the
current oven operation and/or user options.
5. Back/Stop Key
When the oven is cooking, press the Back/Stop key
to immediately terminate a cook cycle.
7. Soft Keys
There are eight soft keys - four to the left and right
of the display. Press a soft key to select an option
adjacent to that key on the display.
NOTE: Soft keys are labeled L1-L4 and R1-R4 in
this manual (where applicable) for easier identification and reference.
8. Numeric Keypad
Use the numeric keypad to enter access passwords
or modify cook settings (Figure 27, page 18). The
numeric keypad also contains a Back/Stop key and
an Enter key, which are functionally identical to
Items 5 and 6.
OVEN CONTROLS AND COOKING NONTOUCH
8 OVEN CONTROLS AND COOKING NONTOUCH
TURBOCHEF NGO
OVEN OFF
READY TO CLEAN
TEMP 2: 350F
TEMP 1: 500F
SELECT COOK TEMPERATURE
WARMING UP
OVEN CC = 433F
OVEN SP = 500F
Cooking
The oven is preprogrammed with recipe settings at the time of manufacture and is ready to operate out of the
box. If these settings are erased, new menu settings must be either loaded via Oven Connect, smart card (page
16), USB (page 16), or programmed manually (pages 17-18). The oven will not cook unless settings are present.
Note that the steps below are not always sequential. Typically, multiple items are cooked before cooling the
oven (Step 10).
Step 1: Turn the Oven On
When the oven is off (Figure 6), the oven temperature has
receded below 150°F (66°C), but the display and keypad
remain on.
Press the On/Off key to turn the oven on.
Figure 6: Oven Off
Step 2: Select Cook Temperature
The oven stores two different cook temperature settings (see
page 17 for more information). Only items associated with
the selected temperature setting can be cooked without
re-specifying the temperature setting.
To select a temperature, press the adjacent soft key.
Figure 7: Select Cook Temperature
NOTE: If both temperature settings are the same, this screen will be bypassed and access to all food items will
be allowed.
Step 3: Warming Up
During this step, the oven warms to the selected or pre-set
temperature.
Figure 8: Warming Up
Step 4: Soaking
ADJUST TIME
START COOK
01:28
WARMING
QTY 2
A
LUNCH
1:04
Once the oven temperature reaches the set point, the oven will continue to warm for eight minutes to ensure
the cook cavity surfaces absorb enough heat so as to not affect cooking results. This process is called “soaking.”
NOTE: While the oven is soaking, the operator will be able to navigate through the menu, but will not be
allowed to cook until the timer reaches 0:00.
Step 5: Ready to Cook
WARNING: Inside of oven and oven door are hot!
1. Place the food into the oven.
2. Select a food group by pressing its adjacent soft key, or press the Up or Down key for additional food groups.
3. Select an item to cook by pressing its adjacent soft key, or press the Up or Down key for additional items.
4. If applicable, select a quantity to cook by pressing its adjacent soft key.
9
NOTE: Quantities (if applicable) can be renamed (see page 18).
NOTE: See Figure 25, page 17 to determine which menu structure your oven is equipped with.
Step 6: Adjusting the Time
The Adjust Time option is turned off by default. If you want the ability to modify the cook time before each
cook cycle, this feature can be turned on from the Set Options screen (see page 12).
1. If the Adjust Time screen appears, change the cook
time (if required) using the number keys.
2. Press the bottom-right soft key to confirm and start
cooking.
Figure 9: Adjust Time
Step 7: Cooking
NOTE: To immediately terminate a cook cycle, press the
Back/Stop key.
OVEN CONTROLS AND COOKING NONTOUCH
NOTE: If the oven door is opened during a cook cycle,
the cycle will pause until the door is closed and ENTER
is pressed to resume.
Figure 10: Cooking
10
PLEASE CHECK FOOD
WARMING DONE
COOK MORE
ADDITIONAL COOKING OPTIONS
BROWN MORE
COOK AND BROWN MORE
SAVE ADJUSTED TIME EXIT
OVEN CONTROLS AND COOKING NONTOUCH
Step 8: Check/Remove Food from Oven
WARNING: Dish and inside of oven/oven door are hot!
Open the oven door and check/remove food.
Figure 11: Cooking Done
Step 9: Additional Cooking Options
The Additional Cooking Options screen (Figure 12) is
turned off by default. If you want the ability to cook a
product beyond the original cook time, you can enable this
feature from the Set Options screen (see page 12).
Figure 12: Additional Cooking Options
If the Additional Cooking Options screen appears and the food product requires more cooking:
- Select “cook more” if the inside of the food item is undercooked
- Select “brown more” if the outside of the food item requires more browning or crisping.
- Select “cook and brown more” if both the inside and outside of the food item are not done.
- Select “save adjusted time” to save any change to the cook time made during Step . Note that this option
is not available if “Adjust Time” is disabled (page 12).
- Select “exit” to return to the food group selection screen.
Step 10: Cooling Down
When finished cooking for the day, press the On/Off key to turn the oven off and begin cooling down.
During this step, the oven blows cool air into the cook cavity to return it to approximately 150°F (66°C), at
which point the oven is safe to clean.
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