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APPENDIX A – Error Codes
If the appliance malfunctions LED 2 (“Overview / Designation of parts” on Page2) will flash to indicate the malfunction.
There are short and long intervals of flashing. The flashing will repeat every 3 seconds.
1. Write down the flashing intervals and check the list below.
2. Reset the appliance:
– Switch off the appliance. / – Wait 5 seconds. / – Switch the appliance on again.
3. If an error code is still displayed, contact an authorised Truma service center.
Error
code
Flash code
s =short = 0
l = long = 1
Error Description
1 s,s,s,s,s,s,s,l Flame not detected There is a flame-detection error at the burner because the flame was not
detected after release of gas and ignition.
Important: The system indicates this error only after three attempts at
intervals of approximately 30 seconds.
2 s,s,s,s,s,s,l,s Error at over temperature
switches (EOS, BOS)
The exhaust over temperature switch (EOS) or burner over temperature
switch (BOS) is open/unplugged.
3 s,s,s,s,s,s,l,l Error at exhaust pressure
switch (EPS)
The EPS did not close when the flue fan was actuated because the fan
did not push enough air through the exhaust channel. A cause could be,
e.g., blocking of the exhaust channel or a faulty switch.
OR
The EPS is closed even though the flue fan is not running. Cause is a defective EPS or flue fan.
4 s,s,s,s,s,l,s,s Error at water over tempe-
rature switch (WOS)
The WOS opened at a water temperature of over 85°C.
5 s,s,s,s,s,l,s,l Flame detected at incorrect
time
There is an error in flame detection of the burner because the flame was detected
– before ignition or
– before the release of gas or
– after the gas was switched off.
6 s,s,s,s,s,l,l,s Error in the safety circuit
for gas valve
There is a heating request but gas cannot be released.
One of the switches WOS, EOS, BOS, EPS is open/unplugged.
7 s,s,s,s,s,l,l,l Error of burner MCU
internal RAM
Error detected in the burner MCU’s internal safety monitoring feature
(safety variables are no longer correct or RAM/STACK was overwritten by
mistake).
9 s,s,s,s,l,s,s,l Malfunction of water outlet
temperature sensor WOT
Water outlet temperature sensor WOT
– has a short circuit or
– is open/unplugged.
10 s,s,s,s,l,s,l,s Error in the safety circuit There is a heating request but gas is not released because a valve-actua-
tion signal was not activated.
11 s,s,s,s,l,s,l,l Error of MCU watchdog
gas release
There is a heating request but the MCU watchdog does not release the
gas path.
12 s,s,s,s,l,l,s,s Internal error
13 s,s,s,s,l,l,s,l Short circuit shut-off valve Short circuit detection in the gas valve (shut-off part) detected a current
>1000 mA and shut off.
16 s,s,s,l,s,s,s,s Malfunction of the MCU Internal error of the control unit.
20 s,s,s,l,s,l,s,s Malfunction of water inlet
temperature sensor WIT
Water inlet temperature sensor WIT
– has a short circuit or
– is open/unplugged or
– the temperature of the sensor is colder than -10°C.
21 s,s,s,l,s,l,s,l Malfunction of circulation
line temperature sensor
WCT
Circulation line temperature sensor WCT
– has a short circuit or
– is open/unplugged or
– the temperature of the sensor is colder than -10°C.
22 s,s,s,l,s,l,l,s Malfunction of gas valve,
modulation section
Error at gas valve, modulation level, because
– the modulator has a short circuit or
– is open/unplugged.
23 s,s,s,l,s,l,l,l Voltage is too high The main power supply’s voltage detector measured a voltage level of >16.4 V.
24 s,s,s,l,l,s,s,s Voltage is too low The main power supply’s voltage detector measured a voltage level of <10 V.
25 s,s,s,l,l,s,s,l Flue fan current consump-
tion error
The current detector for the flue fan has measured a current outside the
permitted limits.
26 s,s,s,l,l,s,l,s Circulation pump current
consumption error
The current detector at the circulation pump has measured a current out-
side the permitted limits.
27 s,s,s,l,l,s,l,l Water circulation pump is
running dry.
The circulation pump does not generate water flow. The water system
may not be filled or not sufficiently vented.
The circulation pump tries (20 times) to generate a water flow every 30 s
(if successful, the error is reset).
28 s,s,s,l,l,l,s,s Too low gas pressure. Gas supply (in vehicle) to the appliance insufficient.
29 s,s,s,l,l,l,s,l Too high heat power
required.
You are trying to use more hot water than the appliance can supply.
30 s,s,s,l,l,l,l,s Risk of freezing. Temperature in the appliance below 3°C.
31 s,s,s,l,l,l,l,l Decalcification finished. –
32 s,s,l,s,s,s,s Current too low. Current in the antifreeze kit too low (e.g. cable break).
33 s,s,l,s,s,s,s,l Current too high. Current in the antifreeze kit too high (e.g. short circuit).