TRUE Z5.0, Z5.4 User Manual

* Assembly Guide & Warranty Card Included

Z5.0 & Z5.4

TREADMILL

OWNER’S MANUAL

Revision 082118

Z5.0 & Z5.4 TREADMILL OWNERS MANUAL

IMPORTANT:

All Products shown are prototype. Actual product delivered may vary.
Product specifications, features & software are subject to change without notice.
For the most up to date owner’s manual please visit www.truefitness.com.
For documents in additional languages please visit www.truefitness.com/document-library/29/international-manuals

IMPORTANTE:

Todos los productos mostrados son prototipos. La realidad el producto suministrado puede diferir.
Especificaciones de productos, características y software están sujetas a cambios sin previo aviso.
Para la más actualizada de este manual del propietario, por favor visite www.truefitness.com
Para los documentos en otros idiomas, por favor visite www.truefitness.com/document-library/29/international-manuals

IMPORTANT:

Tous les produits présentés sont prototype. Le produit réel livré peut varier.
Spécifications du produit, caractéristiques et logiciels sont sujettes à modification sans préavis.
Pour la plus à jour le manuel du propriétaire s'il vous plaît visitez www.truefitness.com.
Pour

documents dans des langues supplémentaires, veuillez www.truefitness.com/document-library/29/international-manuals de visite

重要提示：

显示所有产品的原型。实际交付的产品可能有所不同
产品规格，功能和软件如有更改，恕不另行通知

迄今为止对于大多数的使用说明书，请访问www.truefitness.com

对于其他语言的文档，请访问www.truefitness.com/document-library/29/international-manuals

:ﻡﺎﻫ

ﻊﻳﻣﺟ ﺕﺎﺟﺗﻧﻣﻟﺍ ﻲﻫ ﺔﺿﻭﺭﻌﻣﻟﺍ ﺝﺫﻭﻣﻧﻟﺍ .ﻑﻠﺗﺧﺗ ﺩﻗ ﻲﻠﻌﻔﻟﺍ ﺞﺗﻧﻣﻟﺍ .ﺎﻬﻣﻳﻠﺳﺗ

ﻭ ،ﺞﺗﻧﻣﻟﺍ ﺕﺎﻔﺻﺍﻭﻣ ﺞﻣﺍﺭﺑﻟﺍﻭ ﺕﺍﺯﻳﻣﻟﺍﺭﻳﻳﻐﺗﻠﻟ ﺔﻠﺑﺎﻗ ﺭﺎﻌﺷﺇ ﻥﻭﺩ.

ﻟ ﻝﺻﻳ ﺎﻣ ﻡﻅﻌﻣﻥﻵﺍ ﻰﺗﺣ ﻙﻟﺎﻣﻟﺍ ﻝﻳﻟﺩ ﺓﺭﺎﻳﺯ ﻰﺟﺭﻳ

www.truefitness.com.

ﺕﺍﺩﻧﺗﺳﻣﻠﻟ ﺕﺎﻐﻟ ﻲﻓ ﻰﺟﺭﻳ ،ﺔﻳﻓﺎﺿﺇ ﺓﺭﺎﻳﺯ

www.truefitness.com/document-library/29/international-manuals

WICHTIG:

Alle hier gezeigten Produkte sind Prototypen. Das tatsächliche Produkt ausgeliefert wird, kann variieren.
Produkt-Spezifikationen, Funktionen und Software können sich ohne vorherige Ankündigung ändern.
In den meisten Fällen bis zu Bedienungsanleitung Bisher besuchen Sie bitte www.truefitness.com.
Für Dokumente in weiteren Sprachen finden Sie unter www.truefitness.com/document-library/29/international-manuals

BELANGRIJK:

Alle getoonde producten zijn prototype. Daadwerkelijke product geleverd kan verschillen.
Product specificaties, eigenschappen & software zijn onderhevig aan verandering zonder kennisgeving.
Voor de meest actuele handleiding van de eigenaar kunt u terecht www.truefitness.com.
Voor documenten in andere talen kunt u terecht op www.truefitness.com/document-library/29/international-manuals

ВАЖНО:

Все товары указаны прототипа. Фактический продукт, поставляемый могут отличаться.
Технические характеристики, особенности и программного обеспечения могут быть изменены без предварительного
уведомления.
Для получения самой последней на сегодняшний день руководство по эксплуатации пожалуйста, посетите
www.truefitness.com.
Для документов на другие языки, пожалуйста, посетите www.truefitness.com/document-library/29/international-manuals

Truefitness.com / 800.426.6570 / 636.272.7100

Z5.0 & Z5.4 TREADMILL OWNERS MANUAL

Frank Trulaske, founder and CEO of TRUE, has had the same simple philosophy of delivering superior products, service

and support for over 30 years. Today, TRUE is the global leader in premium cardio equipment for the commercial and

residential markets. Our goal is to be the leader in technology, innovation, performance, safety and style. TRUE has

received many awards for its commercial and retail product over the years and remains the benchmark for the industry.

Fitness facilities and consumers invest in TRUE products for their durable commercial platforms used in all its cardio

products, both commercial and residential alike.

The proud m

truly extraordinary treadmills, indoor cycles and elliptical cross-trainers. As a result, people all over the world are

benefiting from the TRUE experience. Innovation across the full product line has made TRUE successful and is a

trademark of the TRUE heritage. TRUE’s patented Heart Rate Control® technology is just one of the remarkable ways

we deliver simple and superior performance every user can enjoy, and most importantly, use to achieve personal health

and fitness goals.

TRUE

mesh seat in the recumbent bike, the Soft Step® in the elliptical cross-trainers or the Soft System® in our treadmills, we

deliver the best.

At the heart of

have dedicated employees who understand our philosophy is to deliver the best products in the world.

Our goal

customers’ health and fitness solutions.

anufacturing tradition of quality and the culture of innovation at TRUE have given rise to a full line of

strives to perfect biomechanically correct and orthopedically comfortable, functional products. Whether it be the

our success is the relentless and systematic life testing of both our products and their components. We

is not to sell the most cardio products in the world, but to deliver the world’s best premium equipment for our

To own a

Thank y

TRUE machine is to be part of an exclusive fitness community that delivers results – your results.

ou for becoming a part of the TRUE experience.

TRANSCEND ALL OTHERS!

Truefitness.com / 800.426.6570 / 636.272.7100

Z5.0 & Z5.4 TREADMILL OWNERS MANUAL

Chapter 1: Safety Instructions

Chapter 5: Care & Maintenance

TABLE OF CONTENTS

Safety Instructions 1
Use of Safety Key 4
Space Requirements 4
Grounding Instructions 5
Power Requirements 6
Warning Decals 7
Compliances 7

Chapter 2: Assembly Instructions

Pre-Assembly Checklist 9
Assembly Steps 10

Chapter 3: Product Overview

Treadmill Overview 13

Chapter 4: Programming & Operation

Heart Rate Monitoring
Heart Rate Control

:

Care & Maintenance 47
Cleaning the Equipment 47
Running Belt Alignment 48
Tensioning the Running Belt 49
Treadmill Lubrication 49
Leveling the Treadmill 50
Other Scheduled Preventive Maintenance 50
Long Term Storage 50

Chapter 6: Customer Service

Contacting Service 51
Contacting Sales 51
Reporting Freight Claims or Parts Damage 52

Chapter 7: Additional Information

Troubleshooting Guide
Warranty Information

15
16

53
56

Chapter 4A Transcend

Console Overview
Program Descriptions
Console Navigation
User Profiles
Bluetooth Functions
Advanced Console Functions

9

Touchscreen:

Chapter 4B Emerge LED:

Console Overview
Program Descriptions

Console Navigation
User Profiles
Creating and Managing a Workout
Utility Functions

17

19

21
24

25
27

33
36

37
40
42
46

Truefitness.com / 800.426.6570 / 636.272.7100

CHAPTER 1: SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE SAFETY INSTRUCTIONS

This tr

eadmill is intended for in-home use only; do not use this treadmill in a commercial or institutional setting.

Doing so may void the expressed warranty.

WARNING: All EXERCISERS MUST READ ALL INSTRUCTIONS BEFORE USING THE TREADMILL.

WARNING: Heart rate monitoring systems may be inaccurate for some individuals. Over-exercising may result in
serious injury or death. If you feel faint, stop exercising immediately.

WARNING: Equipment should be immediately taken out of use if it fails to work properly or when a warning is
presented electronically.

TRUE STRONGLY recommends seeing a physician for a complete medical exam before undertaking an exercise program,
particularly if the user has a family history of high blood pressure or heart disease, is over the age of 45, smokes, has high
cholesterol, is obese or has not exercised regularly in the past year. Additionally, TRUE recommends consulting a fitness
professional on the correct use of this product. If at any time while exercising the user experiences faintness, dizziness,
pain or shortness of breath, he or she must stop immediately.

WARNING: To reduce the risk of electrical shock, always unplug this TRUE product before cleaning or
attempting any maintenance activity. Do not handle the plug with wet hands.

WARNING: To reduce the risk of burns, fire, electric shock or injury, it is imperative to connect each product to a
properly grounded 110V electrical outlet. A risk of electrical shock may result from improper connection of the
equipment’s grounding conductor. Check with a qualified electrician if you are unsure about proper grounding
techniques. Do not modify the plug provided with this product. If it will not fit an electrical outlet, have a proper
outlet installed by a qualified electrician. Your TRUE Fitness product must be properly grounded to reduce risk of
shock if the treadmill malfunctions. Your treadmill is equipped with an electrical cord, which includes an
equipment grounding conductor and a grounding plug. The plug must be inserted into an outlet that has been
properly installed and grounded in accordance with all local codes and ordinances. A temporary adapter cannot
be used to connect this plug to a two-pole receptacle in North America. If a properly grounded 15 amp outlet is
not available, a qualified electrician must install one.

WARNING: Do not move the equipment by lifting the console. Do not use the console as a handlebar during a workout.

WARNING: This product contains chemicals known to the state of California to cause cancer and birth defects or other
reproductive harm.

WARNING: Keep equipment stable on flat ground.

WARNING: Replace warning labels that may be worn, damaged or missing.

WARNING: Replace any non-working or damaged components; remove the unit from service until repair is
performed.

Truefitness.com / 800.426.6570 / 636.272.7100 1

CHAPTER 1: SAFETY INSTRUCTIONS

WARNING: To reduce the risk of burns, fire and electric shock or injury to persons, follow these instructions:

• This appliance should never be left unattended when plugged in.

• Do not use any type of extension cord with this product.

• Unplug it from the outlet when not in use and before any servicing.

• Do not operate the equipment while being covered with a blanket, plastic, or anything that insulates or stops

airflow.

WARNING: Risk of personal injury-crushing hazard when treadmill is in operation - Keep feet, hands, and
fingers away from moving parts.

CAUTION:

• Health related injuries may result from incorrect or excessive use of exercise equipment.

• Do not use typing or web surfing features at excessive speeds. Always stabilize yourself by holding a stationary

handle when using typing or web surfing features. (Varies by console option)

• Do not use the contact heart rate grips as a handlebar during a workout.

• Any changes or modifications to this equipment could void the product warranty.

• To disconnect, turn power OFF at the ON/OFF switch if applicable, then remove plug from electrical outlet.

• Never operate a TRUE product if it has a damaged power cord or electrical plug, or if it has been dropped,

damaged, or even partially immersed in water. Contact TRUE Customer Service for a replacement.

• Use a TRUE AC power cord or AC/DC adapter only.
*Note the plug configuration for the power adapter may vary by country.

• Position this product so the power cord plug is accessible to the user.

• Keep the power cord away from heated surfaces. Do not pull the equipment by the power cord or use the cord as a

handle. Do not run the power cord along the side or under the treadmill.

• If the electrical supply cord is damaged it must be replaced by the manufacturer, an authorized service agent, or a
similarly qualified person to avoid a hazard.

• Do not use this product in areas where aerosol spray products are being used or where oxygen is being
administered. Such substances create the danger of combustion and explosion.

• Always follow the console instructions for proper operation.

• Close supervision is necessary when used near children under the age of 15, or disabled persons.

• Do not use this product outdoors, near water, while wet, or in areas of high humidity including extreme

temperature changes.

• Never operate a TRUE product with the air openings blocked. Keep air openings free of lint, hair or any
obstructing material.

• Never insert objects into any openings in this product. If an object should drop inside, turn off the power, unplug
the power cord from the outlet and carefully retrieve it. If the item cannot be reached, contact TRUE Customer
Service.

• Never place liquids of any type directly on the unit except in the accessory tray or bottle holders. Containers with
lids are recommended.

• Wear shoes with rubber or high traction soles. Do not use shoes with heels, leather soles, cleats or spikes. Make
sure no stones are embedded in the soles. Do not use this product in bare feet. Keep all loose clothing, shoelaces
and towels away from moving parts.

• Do not reach into or underneath the unit, or tip it on its side during operation.

• Use correct ergonomic positioning while running on treadmill.

Truefitness.com / 800.426.6570 / 636.272.7100 2

CHAPTER 1: SAFETY INSTRUCTIONS

CAUTION (continued):

• Do not a

• Use the side handrails whenever additional stability is required. In case of emergency, such as tripping, the side

handrails should be grabbed and the user should place his/her feet on the side platforms. The front handlebars
should be used to grasp the heart rate sensors or to rest the hand on while operating the activity zone keys, but not
for stability, emergency, or continuous use.

• Do not exceed maximum user weight of 400 lbs (181 kg).

• Do not use if you have a cold or fever.

• When using this exercise machine, basic precautions should always be followed.

• Use this equipment only for its intended use as described in this manual.

• Do not use attachments not recommended by the manufacturer.

• Allow only trained personnel to service this equipment.

• Avoid the possibility of bystanders being struck or caught between moving parts by making sure that they are out

of reach of the equipment while it is in motion.

• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand the hazards involved.

• Children shall not play with the appliance.

• Cleaning and user maintenance shall not be made by children without supervision.

• Allow only one person at a time on the equipment while it’s operating.

• It is the sole responsibility of the owner/operator to ensure regular and scheduled maintenance is performed.

• To avoid injury stand on the side rails before starting the treadmill.

• Avoid exiting treadmill while leaving the tread belt in motion.

• Never walk or jog backwards on the treadmill.

llow animals on or near the equipment while in operation.

CAUTION:

• To avoid serious injury, do not touch the incline rack while the treadmill is in use.

• To avoid serious injury, do not touch the belt while the treadmill is in use.

Truefitness.com / 800.426.6570 / 636.272.7100 3

CHAPTER 1: SAFETY INSTRUCTIONS

USE OF SAFETY KEY (E-STOP):

• Attach the safety clip

• Attach the magnetic key to the treadmill console assembly.

to your clothing before each workout and when treadmill is in use. (See Fig 2)

3

1

2

Space Requirements:

TRUE’s recommendation is to leave a minimum of 20” (0.5m) on each side of the treadmill and a 79” (2 m) safety zone at
the rear of the treadmill. (See Fig 1)

Truefitness.com / 800.426.6570 / 636.272.7100 4

CHAPTER 1: SAFETY INSTRUCTIONS

GROUNDING INSTRUCTIONS:

This product must be grounded, if it should malfunction or breakdown, grounding provides a path of least resistance for
electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding
conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and
grounded in accordance with all local codes and ordinances.

DANGER

• Improper connection of the equipment-grounding conductor can result in a risk of electric shock.

• Check with a qualified electrician or serviceman if you are in doubt as to whether the product is properly

grounded. Do not modify the plug provided with the product. If it will not fit the outlet, have a proper outlet
installed by a qualified electrician.

• Do not remove the motor cover or you may risk injury due to electric shock.

• The 120-V model is for use on a nominal 120-V circuit and has a grounding plug that looks like the plug

illustrated in figure A. Make sure the product is connected to an outlet having the same configuration as the plug.
No adaptor should be used with this product.

• The 230-V model is for use on a circuit having a nominal rating more than 120-V and is factory-equipped with a
specific electric cord and has a grounding plug that looks like the plug illustrated in figure B. Make sure that the
product is connected to an outlet having the same configuration as the plug in Figure B. No adapter should be
used with this product. If the product must be reconnected for use on a different type of electric circuit, the
reconnection should be made by qualified service personnel.

:

Truefitness.com / 800.426.6570 / 636.272.7100 5

CHAPTER 1: SAFETY INSTRUCTIONS

Truefitness.com / 800.426.6570 / 636.272.7100 6

CHAPTER 1: SAFETY INSTRUCTIONS

WARNING DECALS:

WARNING: Replace warning labels that may be worn, damaged or missing.

To replace any worn or missing warning decals contact TRUE FITNESS by visiting www.truefitness.com or contact
customer service at 800-883-8783.

COMPLIANCES:

This equipment complies with all applicable codes and regulations. For a complete list of compliances, please visit
www.truefitness.com.

Truefitness.com / 800.426.6570 / 636.272.7100 7

CHAPTER 2: ASSEMBLY INSTRUCTIONS

• Read and understand all instructions and warnings prior to use.

IMPORTANT SAFETY INSTRUCTIONS

• Obtain a medical exam before beginning any exercise program. If at any time during exercise you
feel faint, dizzy, or experience pain, stop and consult your physician.

• Obtain proper instruction prior to use.

• This treadmill is intended for in-home use o nly.

• Inspect the treadmill for incorrect, worn, or loose components and do not use until corrected,

replaced, or tightened prior to use.

• Do not wear loose or dangling clothing while using the treadmill.

• Care should be used when mounting or dismounting the treadmill.

• Read, understand, and test the emergency stop procedures before use.

• Disconnect all power before servicing the treadmill.

• Do not exceed maximum user weight of 400 lbs.

• Keep the top side of the moving surface clean and dry.

• Keep children and animals away.

• Use caution when moving and assembling treadmill.

• All exercise equipment is potentially hazardous. If attention is not paid to the conditions of

equipment usage, death, or serious injury could occur.

• Save these instructions.

Basic Guidelines for Setting Up Your Treadmill:

After removing the treadmill from the packaging, place your treadmill on a clean, level surface. Make sure the electrical
cord easily reaches a grounded three-pronged outlet and has enough slack to allow the deck to incline without tightening
the cord. Do not allow the treadmill assembly to rest on the cord.

Important Electrical Requirements – 120V:

Your TRUE treadmill requires a dedicated 120 volt, alternating current (AC), 20 amp grounded outlet circuit. This means
nothing else can be plugged into the same circuit. Most power circuits are rated for this 120V AC 20 amp requirement, but
you must ensure the treadmill does not share the circuit with anything else.

Danger: Do not use an extension cord or ungrounded outlet:

The ground helps prevent electrical damage to your treadmill and enhances your safety by helping to prevent shock.
Check with a qualified electrician or serviceman if you are in doubt as to whether the treadmill is properly grounded. Do
not modify the plug provided with the treadmill if it will not fit the outlet. Have a proper outlet installed by a qualified
electrician.

Truefitness.com / 800.426.6570 / 636.272.7100 8

CHAPTER 2: ASSEMBLY INSTRUCTIONS

Item:

Description:

Qty:

a

Socket Cap Screws

10

b

Self-Tapping Screws

2

c

Star Washers

10

d

Hex Key, 5/32”

1

e

Safety Key

1

Item:

Description:

Qty:

a

Treadmill Base

1

b

Treadmill Pedestal/Console

1 c Handrail - Right

1

d

Handrail - Left

1 e Trim – End cap

2

PRE-ASSEMBLY CHECK LIST:

Truefitness.com / 800.426.6570 / 636.272.7100 9

CHAPTER 2: ASSEMBLY INSTRUCTIONS

STEP 1 Assembly Preparation:

a

STEP 2 Cable Connection:

a

STEP 3 Position Pedestal:

a

TREADMILL ASSEMBLY STEPS:

CAUTION:

• Use cauti

• Remove all treadmill components from packaging.

) Lay the Pedestal on the Treadmill Frame. Use
cardboard packing material to protect the
straddle covers from damage.

on when assembling treadmill. Unpacking and assembling of this treadmill is a two person task.

) Route the cable coming from the bottom of
the Pedestal to the lower control board and
connect.
Note: Route the cable to toward the center of the
treadmill to avoid damaging the cable.

) Lift the Pedestal into an upright position.

CAUTION:

Pedestal can pivot until secured. Do not grab top
of pedestal.

Truefitness.com / 800.426.6570 / 636.272.7100 10

CHAPTER 2: ASSEMBLY INSTRUCTIONS

TREADMILL ASSEMBLY STEPS (continued):

STEP 4 Secure Pedestal:

a

6 Socket Cap Screws

6 star washers

STEP 5 Attach Handrails:

a) Insert 2 socket cap screws and 2 star washers

4 Socket Cap Screws

4 star washers

2 Self-Tapping Screws

STEP 6 Install Trim End Caps:

a) Snap the trim end caps into place on each side

) Insert 2 socket cap screws with star washers
into the front holes on both sides of the
treadmill, but do not tighten.
b) Repeat the process for the rear holes on each
side of the treadmill.
c) Repeat the process for the middle holes on
each side of the treadmill.

d) Tighten all six screws.
Hardware Required:

First

Third

Second

under the top of each handrail. But don’t
tighten.
b) Insert 1 self-tapping screw at the base of each
hand rail and then tighten all screws.

Hardware Required:

of the treadmill.

Truefitness.com / 800.426.6570 / 636.272.7100 11

CHAPTER 2: ASSEMBLY INSTRUCTIONS

TREADMILL ASSEMBLY STEPS (continued):

STEP 6 Attach Safety Key:

a) Attach the safety key to the treadmill console

STEP 7 Calibration:

a) Run the treadmill calibration by following the

Keep children and animals at a safe distance.

as shown.
b) Power on the treadmill at the base.

steps to the right.

WARNING:

This process will take full control of the unit
and can be dangerous if caution is not taken.

• Calibration can take up to two minutes to

complete.

• Do not stand on the treadmill during the

calibration procedure.

• Verify that the machine is free of all parts and

tools.

•

1. Remove the safety key.

2. Press and hold the up and down incline keys.

3. Replace the safety key (screen displays CALIBRATION).

4. Release the incline keys.

5. Press START.

6. Upon completion, CALIBRATION SUCCERSSFUL will be
displayed

7. Remove and replace the safety key to exit calibration mode.

8. Power cycle the unit before use.

Truefitness.com / 800.426.6570 / 636.272.7100 12

CHAPTER 3: PRODUCT OVERVIEW

Console Assembly
Straddle Covers

Belt

On/Off Switch,

Power Cord

Belt Adjustment

Contact Heart

Rate Pads

Adjustable Soft Select

TREADMILL OVERVIEW:

Bolts

Circuit Breaker, and

(Z5.4 Only)

Truefitness.com / 800.426.6570 / 636.272.7100 13

CHAPTER 3: PRODUCT OVERVIEW

TREADMILL OVERVIEW (continued):

Console Assembly:

The console allows the user to set up a workout program and control the treadmill during a workout (For console
overview and operation instructions refer to chapter 4).

Contact Heart Rate Pads:

Allows the user to check their heart rate without wearing a wireless chest strap.
*For increased safety and accuracy this feature should only be used when the belt speed is below 4 mph.

Belt:

The moving surface of the treadmill on which the user walks or runs.

Straddle Covers:

Stationary covers on either side of the belt, which allows the user to safely straddle the belt during startup or in the event of
an emergency.

Belt Adjustment Bolts:

An adjustment system that allows the users to adjust the belt tracking and tension as needed.

On/Off Switch:

Allows users or faculty to turn the power on or off to the treadmill.

Circuit Breaker:

A safety device designed to protect the treadmill from excessive electrical current.

Power Cord:

Delivers power from the wall outlet to the treadmill.

Adjustable Soft Select (Z5.4 Only):

Allows users to “personalize” the walking surface from soft to firm or anywhere in between.

fitness.com / 800.426.6570 / 636.272.7100 14

True

CHAPTER 4: PROGRAMMING & OPERATION

CAUTION:

The safety key must be in place on the treadmill console, and should be attached to the user’s clothing. The treadmill will
not operate if the safety key is not attached to the console.

HEART RATE MONITORING:

This treadmill can monitor a user’s heart rate using either a Polar® compatible chest strap or the metal grips on the hand
rails (called contact heart rate or CHR pads). A chest strap transmits the user’s heart rate to the treadmill via radio, and the
CHR pads connect to a special computer circuit to extract the user’s heart rate.

Chest Strap Heart Rate Monitoring:

Although this treadmill functions fine without using the heart rate monitoring feature, this
kind of monitoring gives valuable feedback on the user’s effort level. Chest strap monitoring
also allows users to use Heart Rate Control, the most advanced exercise control system
available.
When users wear a Polar® compatible transmitter strap, the treadmill will display the user’s
heart rate as a digital beats-per-minute (bpm) readout.
The transmitter strap should be worn directly against the user’s skin, about 1-2 inches
below the pectoral muscles/breast line. Women should be careful to place the
transmitter below their bra line.
Initially the transmission signal for heart rate may be erratic or non-existent. Some moisture is
necessary between the strap and the user’s skin for proper transmission. Sweat from exercise
works best, but ordinary tap water may be used prior to the workout if desired.

A Note on Chest Strap Heart Rate Monitoring:

The chest strap produces a radio signal that the treadmill reads and registers as the user’s heart rate. The accuracy of a
reading may be affected when outside interference is present.

Contact Heart Rate (CHR):

The CHR system will let the user monitor their heart rate without wearing a chest strap. When using the CHR system
users should gently grasp the CHR pads with both hands. Within 30 seconds, the user’s heart rate should be displayed as a
digital bpm readout (during the first 30 seconds the system is analyzing and locking in the user’s heart rate). Users should
exercise with smooth body motions and breathe regularly. It is best to avoid talking while using the CHR system, as
talking will cause unrepresentative heart rate spikes of 5 to 10 bpm. To ensure an accurate reading, the user’s hands should
be clean, free of both dirt and hand lotions.
*For increased safety and accuracy the CHR system should only be used at speeds of 4 mph or lower (CHR readings are
less accurate due to large muscle movements above this speed).

A Note on CHR Accuracy:

CHR monitoring may be less accurate than chest strap monitoring since the heart rate signals are much stronger at the
chest. When using a HRC workout, it is best to use a chest strap because of the stronger and more accurate readings.

CAUTION:

Do not use the contact heart rate grips as a handlebar during a workout.

Truefitness.com / 800.426.6570 / 636.272.7100 15

CHAPTER 4: PROGRAMMING & OPERATION

HEART RATE CONTROL (HRC):

Introduction:

You are now the owner of the most sophisticated Heart Rate Control treadmill available. TRUE HRC is unique and
patented. It accommodates users from rehabilitation to world class athletes, and all those in between. TRUE HRC allows
users to do a completely hands free heart rate controlled workout using speed, incline or both. By training at a specific
target heart rate, users can exercise at a more efficient cardiovascular level.
The TRUE HRC system is unique because users must enter the key parameters of the workout; target heart rate, maximum
speed, maximum incline, and time, prior to beginning the HRC workout. As users approach their target heart rate, the
treadmill’s computer automatically takes over and changes the speed and/or incline automatically to keep users near their
target heart rate. This allows for a completely “hands free” workout.
*A Polar® compatible heart rate monitoring chest strap should be worn during HRC workouts. For increased safety and
accuracy, contact heart rate monitoring is not recommended for HRC workouts.

Target Heart Rate:

TRUE’s heart rate control (HRC) workouts let the treadmill monitor relative exercise intensity by way of the user’s heart
rate, then automatically adjust the speed and incline to keep the user at their target heart rate and thus their desired
exercise intensity. Heart rate is a good measure of the body’s exercise stress level. It reflects differences in physical
condition, fatigue, the comfort of the workout environment, even diet and emotional state. Users should compare their
heart rate with how they feel to ensure safety and comfort.

Consult a physician to determine target heart rate:

Using heart rate to control a workout takes the guesswork out of the workout settings. Consult a physician before using
heart rate controlled workouts for advice on selecting a target heart rate range. Also, it is important to use the treadmill for
several workouts in the manual mode while monitoring heart rate. Users should compare their heart rate with how they
feel to ensure safety and comfort. After users have spent some time learning how their heart responds to different levels of
speed and incline, they will have a better understanding of how to select the maximum speed and maximum incline
required for reaching their target heart rate.

Warm Up:

At the beginning of an HRC workout, the treadmill is in full Manual Control mode. Users should gradually increase the
workout intensity to slowly raise their heart rate to within 10 beats per minute (bpm) of their target heart rate. The
treadmill will operate as if in manual mode during the warm up stage. Users control both speed and incline. The user may
only increase speed and incline to the present maximum values entered. It is important that the user starts at a low level of
perceived exertion and gradually increase the workout intensity over several minutes until they approach their target heart
rate. This allows the body to adapt to the workout. Increasing the workout intensity gradually will allow the user to enter
the heart rate control stage without overshooting their target, keeping their heart rate within a few bpm of their target.
*Warming up too fast may cause the user to overshoot their target. If this occurs it may take several minutes before the
computer software can control their heart rate. Users may overshoot and undershoot for several minutes until control is
achieved.

Heart Rate Control Stage:

The treadmill takes control of speed and incline, keeping the user’s heart rate within a few bpm of their target. When using
the Interval HRC Workout, the treadmill alternates between work and rest intervals.

Cool-Down:

At the end of the workout time or distance, the treadmill reduces the workout intensity by half and goes back into Manual
Control mode, where users directly control their cool-down.

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CHAPTER 4A: TRANSCEND9 TOUCHSCREEN

CONSOLE OVERVIEW:

Quick Touch

Incline Keys

Safety Key

Touchscreen

Headphone Jack

USB Port

Quick Touch

Speed Keys

Contact Heart

Rate Pad

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Stop Key

Contact Heart

Rate Pad

CHAPTER 4A: TRANSCEND9 TOUCHSCREEN

CONSOLE OVERVIEW (CONTINUED):

Touchscreen:

Used to monitor and/or control workouts and for feature navigation.

Quick Touch Incline Keys:

Manually increases or decreases the incline of the treadmill.

USB Port:

Allows users to export workout data to an external USB drive, charge a mobile device, or update the console soware.

Numeric Keypad:

A small panel of keys on the console that allow the user to quickly enter numeric data.

Headphone Jack:

Standard 3.5mm audio jack used to connect headphones to the console during media playback.

Warning Decal:

Important safety information for users to review prior to using the equipment.

Stop:

Stops/Pauses a workout. Press and hold this key for five seconds to reset the unit.

Quick Touch Speed Keys:

Manually increases or decreases the speed of the belt.

Tablet Holder:

An adjustable mount designed to hold mobile devices during a workout.

Contact Heart Rate Pads:

Allows the user to check their heart rate without wearing a wireless chest strap.
*For increased safety and accuracy this feature should only be used when the belt speed is below 4 mph.

Safety (E-Stop) Key:

A tethered safety device designed to attach to both the user and the treadmill console. Removal of the key from the console
will stop belt motion to prevent injury in an emergency.
*e safety key must be in place on the treadmill, and should be attached to the user’s clothing. e treadmill will not
operate if the safety key is not attached to the treadmill.

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CHAPTER 4A: TRANSCEND9 TOUCHSCREEN

PROGRAM DESCRIPTIONS:

Quick Start:

A workout in which the user controls all settings. e workout continues until it is ended by the user.

Manual:

Users enter their weight, workout time or distance. e user controls both the SPEED and INCLINE of the treadmill
throughout the workout.

Hill Intervals:

Hill Intervals are in 2-minute segments with the speed remaining constant. Speed changes are permanent; incline changes
aect the current 2-minute segment only.

Rolling Hills:

A series of gradually increasing and decreasing incline changes that simulate rolling hills

Single Hill:

Incline increases to a maximum at the mid-point of the workout, then decreases to the nish. Incline changes aect the
current segment only. Speed changes are permanent.

Weight Loss Hills:

2-minute walking interval segments with incline alternating between hills and a nearly at landscape. Speed changes are
permanent; Incline changes aect the current segment only.

Glute Buster:

A changing incline prole focuses on intense glute muscle use.

Calorie Goal:

is workout allows users to choose a speed, incline and workout time combination that will achieve their calorie goal.

Walk and Run Intervals:

Walking then running intervals in 1-minute segments. Incline changes are permanent; speed changes aect the current
segment only.

Speed Intervals:

Zero-incline speed intervals in 1-minute segments. Any incline changes are permanent while speed changes during the
workout aect the current segment only.

Speed Ramp:

Speed increases to a maximum at the mid-point of the workout, then decreases to the nish. Speed changes aect the cur­rent segment only. Incline changes are permanent.

Leg Shaper:

A workout with speed changes to work the leg muscles with added intensity.

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CHAPTER 4A: TRANSCEND9 TOUCHSCREEN

PROGRAM DESCRIPTIONS (CONTINUED):

Cardio Challenge:

Speed and incline increase to a maximum at the mid-point of the workout, then decrease to the nish. Incline and speed
changes aect the current segment only.

Target HRC:

Users choose their target heart rate. e treadmill begins in MANUAL control – e user should gradually increase the
workout intensity until heart rate is within 10 bpm of their target. At this point, the treadmill takes over to control speed
and incline to maintain heart rate within a few beats of the user’s target.

Weight Loss HRC:

Based on age, this is a heart rate controlled workout at 65% of the user’s maximum heart rate. is creates ecient fat
burning without overtraining. e treadmill begins in MANUAL control –e user should gradually increase the workout
intensity until their heart rate is within 10 bpm of their target. At this point, the treadmill takes over to control speed and
incline to maintain heart rate within a few beats of the user’s target.

Aerobic HRC:

Based on age, this is a heart rate controlled workout at 80% of the user’s maximum heart rate. is keeps the user in the
optimum aerobic training range to improve cardio tness. e treadmill begins in MANUAL control - gradually increase
the workout intensity until the user’s heart rate is within 10 bpm of their target. At this point, the treadmill takes over to
control speed and incline to maintain heart rate within a few beats of the user’s target.

Intervals HRC:

Intervals of work and rest determined by target heart rate. e treadmill begins in MANUAL control – Users should grad­ually increase their workout intensity until their heart rate is within 10 bpm of their target. At this point, the treadmill takes
over to control speed and incline to maintain the user’s HR within a few beats of their target. e rest segment will reduce
to 65% intensity of work segment.

5K Workout:

A popular distance run. Users choose their speed and the workout will end at 5 kilometers (3.1 miles).

10K Workout:

A challenging distance run. Users choose their speed and the workout will end at 10 kilometers (6.2 miles).

Half Marathon

A very challenging distance run. Users choose their speed and the workout will end at 21 kilometers (13.1 miles).

Gerkin Fitness Test:

A tness test uses heart rate to estimate the user’s VO2 max. e test increases speed and incline gradually every minute
and ends at the point where the user’s heart rate reaches 85% of the maximum for their age.

Custom Ultra:

is completely customizable workout setup allows both speed and incline control in up to 30 segments.

Saved Workouts:

Access to previously saved manual workouts.

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CHAPTER 4A: TRANSCEND9 TOUCHSCREEN

CONSOLE NAVIGATION:

Home Screen:

e Home Screen is displayed on the console when there is no workout in progress. From this screen the user is able to
select from various options to begin a workout.

F

A

B

C

A) Quick Start:

Starts a Quick Start workout in which the user controls all settings until the workout is ended by the user.

B) User Proles:

Custom proles used to store a user’s age, weight and saved workouts.

C) Last 10 Workouts:

Displays the last 10 workouts that were completed on the treadmill and allows users to easily replay a recent workout.

D) New User:

Creates a new User Prole.

E

D

E) Workout Finder:

Displays a list of the pre programmed workouts that are available on this treadmill.

F) Bluetooth:
Allows users to pair their blutooth devices prior to beginning a workout.

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CHAPTER 4A: TRANSCEND9 TOUCHSCREEN

CONSOLE NAVIGATION (CONTINUED):

Selecting a Preset Workout:

Preset workouts are accessed by selecting Workout Finder from the home screen. To view the description of a workout (A),
select the workout by touching it (B). Once the desired workout has been selected, simply press Next (C) to proceed.

NOTE: Workouts can be viewed by category by pressing the “i” button (D).

A

B

D

C

Workout Data Entry Screens:

ese screens allow users to input their personal information or workout goals prior to beginning a workout. To set a
value, touch the value to be changed (A) and use keypad (B) or the + and - speed keys to adjust the value to the desired
setting. Once all values are set, touch Start (C) to begin the workout or Save (D) to save the workout to a user prole.

NOTE: Workout Data Entry Screens vary by program selection.

A

B

C

24

D

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CHAPTER 4A: TRANSCEND9 TOUCHSCREEN

CONSOLE NAVIGATION (CONTINUED):

Workout Data Screens:

During any workout a Workout Data Screen will be displayed to give the user a comprehensive visual overview of their
current workout data.

A

B

C

D

E

A)Statistics Bar:

Displays data such as Calories, METS, Distance, Time
and Heart Rate during a workout. is may be hidden by
touching the arrow on the left side of the bar.

B)Bluetooth:

Enables or disables the Bluetooth audio function.

C) Change View:

Switc

hes between the available Workout Data

Screens

D) Cool Down:

Allows the user to end their current workout with a two
minute low intensity cool down period. When Cool
Down is activated the unit is in manual mode and the
user directly controls all settings.

E) Incline:

Displays the current level of incline. e incline level can
be changed by pressing the keypad icon and entering a
numeric value.

I

H

G

F

F) Speed:

Displays the current treadmill speed. e speed can be
changed by pressing the keypad icon and entering a
numeric value.

G) Quick Touch:

Displays various preset speeds and incline levels to
allow the user to quickly and conveniently
customize their workout.

H) Show Tools:

Gives the user the following options:

- Customize the data shown in the Statistics Bar.

- Change units between English and Metric.

- Pair a Bluetooth heart rate strap.

I) HRC Cruise:

Engages Heart Rate Control to allow the equipment to
maintain the user’s current heart rate through automatic
speed and incline adjustments (when the user is utilizing

heart rate monitoring).

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CHAPTER 4A: TRANSCEND9 TOUCHSCREEN

USER PROFILES:

Creating a New User:

To create a new user prole, touch “New User” on the home screen and the new user screen will appear. Tap the
information (A) on the le sided of the screen to edit it. Once all of the information is complete, touch the back button (B)
to return to the home screen.

NOTE: e number of user proles is limited to six.

A

B

Beginning a Workout :

Tap the desired user prole on the home screen to display the user prole. From this screen the user can replay their last
workout by touching start (A), replay a saved workout by touching saved workouts (B) or nd a new workout by touching
the workout nder (C).

B

A

C

26

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CHAPTER 4A: TRANSCEND9 TOUCHSCREEN

BLUETOOTH FUNCTIONS:

Bluetooth Audio (Before Workout):

Tap the Bluetooth button on the homepage or in a user prole to display the connectivity screen. Touch the pair button (A)
on the console to begin the pairing process. From the Bluetooth menu on your audio device, select the device listed on the
console (B) to complete the pairing process.

B

A

Bluetooth Audio (During Workout):

Tap the Bluetooth button(A) on the workout data screen to display the connectivity screen and begin the pairing process.
From the Bluetooth menu on your audio device, select the device listed on the console (B) to complete the pairing process.
NOTE: When an audio source is selected the user is given control over volume (C), and track adjustments (D).

B

A

D

C

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CHAPTER 4A: TRANSCEND9 TOUCHSCREEN

BLUETOOTH FUNCTIONS (CONTINUED):

Bluetooth Heart Rate (Before Workout):

Tap the Bluetooth button on the homepage or in a user prole to display the connectivity screen. Touch the heart rate pair
button (A) to display the heart rate pairing screen. Tap the Bluetooth HR button (B) and then select the desired device
from the list provided.

B

A

Bluetooth Heart Rate (During Workout):

To pair a Bluetooth heart rate strap, tap the show tools button on the workout data screen, then press the bluetooth heat
rate button (A) and select the desired strap from the list (B).

B

A

28

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CHAPTER 4A: TRANSCEND9 TOUCHSCREEN

BLUETOOTH FUNCTIONS (CONTINUED):

Mobile Fitness App Pairing:

is console is compatible with Wahoo tness tracking apps. To pair a compatible app, tap the Bluetooth button on the
homepage or in a user prole to display the connectivity screen. Touch the mobile app pair button (A) to display the
mobile app pairing screen. From the tness app, pair to the device (B)shown on the console.

NOTE: For additional informaion on compatible mobile apps, please visit www.wahootness.com.

B

A

ADVANCED CONSOLE FUNCTIONS:

Entering Service Mode:

Press and hold the TRUE logo (A) in the upper le corner of the home screen. When the word “TRUE” (B) begins to ash,
release the logo and press and hold the lower right corner of the screen(C).

A

B

C

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CHAPTER 4A: TRANSCEND9 TOUCHSCREEN

ADVANCED CONSOLE FUNCTIONS (CONTINUED):

Service Menu:

e rst screen displayed aer entering service mode is the Service Menu. From this menu technicians can access all of the
service mode features by selecting dierent categories. To select a category, touch the desired category (A) to highlight it.
Once a category has been selected, press the next (B) to continue.

A

B

Summary Screen:

e summary screen provides an overview of the unit’s current settings including; product model, soware version, units,
max speed, max incline, minimum incline, and max user weight.
NOTE: Values cannot be changed in this screen.

30

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CHAPTER 4A: TRANSCEND9 TOUCHSCREEN

ADVANCED CONSOLE FUNCTIONS (CONTINUED):

Utilities Menu - Product Setup:

e product setup screen allows the technician to adjust model conguration. To congure the unit, press the setup
wizard button (A) and simply follow the on screen instructions to complete the procedure.
NOTE: Misconguration of the console may cause damage to the unit and void the manufacturer warranty. If necessary,
please contact TRUE Fitness Technical Support at 800-883-8783 for assistance.

A

Utilities Menu - Soware Update:

TRUE may periodically release soware updates to ensure users enjoy the best workout experience available. Due to the
complex nature of this procedure, it is recommended that any soware update be completed by a TRUE certied service

professional.

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CHAPTER 4A: TRANSCEND9 TOUCHSCREEN

ADVANCED CONSOLE FUNCTIONS (CONTINUED):

Options Menu:

e options menu contains various options and settings that pertain to the operation and setup of the machine. To make
changes, select the option to change and use the up and down incline keys to make changes.

User Proles

Enables or disables the custom user prole feature.

Units

Choose how the workout data is displayed by default.

HR Priority

Determines the order in which the unit reads heart rate
data.

Cooldown

Adjusts the length of the cooldown time at the end of a
workout.

Sleep Mode Timer

e amount of time the unit can be idle before entering
sleep mode. By choosing the “O” setting, the unit will
remain powered.

Max Workout Time

Limits the amount of time that all workouts can last. By
choosing the “O” setting, the time will be unlimited
(does not apply to manual or distance workouts).

Finder Timeout

Choose how long the Workout Finder remains on the
screen without any user interaction. By choosing o, the
Workout nder will stay open until closed by a user.

Setup Timeout

Choose how long the workout data entry screen will
remain on the display without any user interaction. By
choosing the “o” setting, the data entry screen will be
displayed until closed by a user

Summary Timeout:

Determines the amount of time the Workout Summary
Screen will be displayed. By choosing the “O” setting,
the summary will be displayed until ended by a user.

Pause Time

Limits the amount of time that a workout can be paused
before it automatically ends. By choosing the “O” op­tion, the unit will remain paused until the user resumes
or ends the workout.

Factory Defaults

Resets all settings in the to factory defaults.

32

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CHAPTER 4A: TRANSCEND9 TOUCHSCREEN

ADVANCED CONSOLE FUNCTIONS (CONTINUED):

Diagnostics Menu - Calibration/Test:

is menu contains tools for testing and verifying treadmill operation.

A

Key Test:

When a key is pressed on the console “NONE” will change to indicate which key is being pressed. In the event of a stuck
key, the key that is being engaged will display.

Telemetry HR:

Use the supplied wireless heart rate strap or simulator to test if the unit is receiving wireless heart rate data. If there is a
reading displayed without the use of a heart rate strap or simulator, there is outside interference from another source.

Contact HR:

Ensures the unit is receiving the data by displaying the user’s heart rate when the contact heart rate pads are gripped.

Speed/Incline Cal:

Speed/Incline Cal (calibration) is selected by default in this menu. To run a calibration press the next button (A) and follow
the on screen instructions.

WARNING:

is process will take full control of the treadmill and can be dangerous if caution is not taken.

• Calibration can take up to two minutes to complete.

• Do not stand on the treadmill during the calibration procedure.

• Verify that the machine is free of all parts and tools.

• Keep children and animals at a safe distance.

Diagnostics Menu - Production Test:
The production test screen is used during the production process and is not used for service or troubleshooting.

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CHAPTER 4A: TRANSCEND9 TOUCHSCREEN

ADVANCED CONSOLE FUNCTIONS (CONTINUED):

Diagnostics Menu - Error Log:

Error codes are an important part of troubleshooting any issues with the treadmill. Any time an error occurs it is entered
into the error log for review by a service professional. is console is capable of storing the ten most recent errors. e
error log can be cleared by pressing the next button (A), but it is not recommended.

A

Statistics:

e statistics menu displays an overview of the treadmill’s running data. e overview includes distance, time, average
speed, maximum speed, manual program count, preset program count, and device connections.

34

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CHAPTER 4B: EMERGE LED

CONSOLE OVERVIEW:

Quick Touch

Incline Keys

USB Port

Workout Finder

Safety Key

(E-Stop)

Console Display

Menu Navigation Keys

Quick Start

HRC

Export Workout Data

Quick Touch

Speed Keys

Incline Keys

Contact Heart Rate Pad

Speed Keys

Stop Key

Contact Heart Rate Pad

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CHAPTER 4B: EMERGE LED

CONSOLE OVERVIEW

(CONTINUED)

:

Console Display:

Used to monitor and/or control workouts and for feature navigation.

Incline Keys:

Manually increases or decreases the incline of the treadmill.

Quick Touch Incline Keys:

A group of five keys that can set the incline percentage to preset levels of 3%, 5%, 7%, 9%, and 12%.

USB Port:

Allows users to charge a mobile device, or update the console software.

Warning Label:

Important safety information for users to review prior to using the equipment.

Stop:

Stops/Pauses a workout. Press and hold this key for five seconds to reset the unit.

Speed Keys:

Manually increases or decreases the speed of the belt.

Quick Touch Speed Keys:

A group of five keys that can set the treadmill speed to preset levels of 3 mph, 4 mph, 6 mph, 7 mph, and 8 mph.

Tablet Holder:

An adjustable mount designed to hold mobile devices during a workout.

Contact Heart Rate Pads:

Allows the user to check their heart rate without wearing a wireless chest strap.

Note: For increased safety and accuracy this feature should only be used when the belt speed is below 4 mph.

Safety (E-Stop) Key:

A tethered safety device designed to attach to both the user and the treadmill console. Removal of the key from the console will
stop belt motion to prevent injury in an emergency.

Note:

The safety key must be in place on the treadmill, and should be attached to the user’s clothing. The treadmill will not operate if

the safety key is not attached to the treadmill.

Preset Workouts Finder Key:

Allows the user to page through the various preset workout programs available (see 'Program Descriptions' - page 19).

Truefitness.com / 800.426.6570 / 636.272.7100 34

CHAPTER 4B: EMERGE

LED

CONSOLE

Menu Navigation Keys:

The Menu Navigation Keys allow the user to page through and change various options within a workout (or during a workout
setup) using the four (4) 'Arrow' keys and then accept a particular option value using the 'Enter' key.

Cruise Control:

Engages Heart Rate Control to allow the equipment to maintain the user’s current heart rate through automatic speed and
incline adjustments (when the user is utilizing heart rate monitoring).

OV

ERVIEW

(CONTINUED)

:

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CHAPTER 4B: EMERGE LED

PROGRAM DESCRIPTIONS:

Quick Start:

A workout in which the user controls all settings. The workout continues until it is ended by the user.

Manual:

Users enter their weight, workout time or distance. The user controls both the SPEED and INCLINE of the treadmill
throughout the workout.

Hill Intervals:

Hill Intervals are in 2-minute segments with the speed remaining constant. Speed changes are permanent; incline changes affect
the current 2-minute segment only.

Rolling Hills:

A series of gradually increasing and decreasing incline changes that simulate rolling hills.

Cardio Challenge:

Speed and in cline increase to a maximum at the mid-point of the workout, then decrease to the finish. Incline and speed changes
affect the current segment only.

Walk and Run Intervals:

Walking then running intervals in 1-minute segments. Incline changes are permanent; speed changes affect the current
segment only.

Speed Ramp:

Speed increases to a maximum at the mid-point of the workout, then decreases to the finish. Speed changes affect the current
segment only. Incline changes are permanent.

5K Workout:

A popular distance run. Users choose their speed and the workout will end at 5 kilometers (3.1 miles). The user can control both
the SPEED and INCLINE of the treadmill throughout the run.

10K Workout:

A challenging distance run. Users choose their speed and the workout will end at 10 kilometers (6.2 miles). The user can
control both the SPEED and INCLINE of the treadmill throughout the run.

Half Marathon:

A very challenging distance run. Users choose their speed and the workout will end at 21 kilometers (13.1 miles). The user
can control both the SPEED and INCLINE of the treadmill throughout the run.

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CHAPTER 4B: EMERGE LED

CONSOLE NAVIGATION:

Home Screen:

A.

The Home Screen is displayed on the console when the machine first comes on or is reset by the ‘Stop’ key and there is no
workout in progress. There are two possible Home Screens: one with ‘User Profiles’ turned “On” and one with ‘User
Profiles’ turned “Off”. New machines are delivered with ‘User Profiles’ turned “Off”.

Home Screen with ‘User Profiles’ Turned “On”

Starting from the Hom
“On” , the user is able to
‘Quick Start’ key, the ‘Menu Navigation Panel’ keys, the
‘Workout Finder’ key, the ‘Cruise Control (HRC)’ key and/or
the ‘Workout Data’ key to do the following:

a) Begin a ‘Quick Start’ workout.
b) Select a preset workout.
c) Input any required pre-workout data.
d) Begin and control a selected workout from the console.
e) Create a User Profile (four possible User Profiles)
f) Select an existing User Profile.
g) Edit a previously created User Profile.
h) Display and start a previously created workout.
i) Setup Cruise Target HRC for a selected User Profile.
j) Initiat e a Bluetooth session with a smart phone using

apps like Wahoo Fitness RunFit to capture the workout
data from the current workout session to the phone
wirelessly.

k) Stop and Reset the machine.

e Screen with the ‘User Profiles’ turned

select from various options using the

Home Screen with ‘User Profiles’ Turned “Off”

Starting from the Home Screen with the ‘User Profiles’
turned “Off”, the user is able to select from various options
using the ‘Quick Start’ key, the ‘Menu Navigation Panel’
keys, the ‘Workout Finder’ key, the ‘Cruise Control (HRC)’
key and/or the ‘Workout Data’ key to do the following:

a) Begin a ‘Quick Start’ workout.

b) Select a preset workout

c) Setup Cruise Target HRC workout.

d) Initiate a Bluetooth session with a smart phone using

apps like Wahoo Fitness RunFit to capture the
workout data from the current workout session to the
phone wirelessly.

Truefitness.com / 800.426.6570 / 636.272.7100 37

Set Weight number value

Set Age number value

Weight Adjustment Entry Screen

Age Adjustment Entry Screen

CHAPTER 4B: EMERGE LED

CONSOLE NAVIGATION

Example - Using the Console Panel Navigation to Start a Workout:

To begin a ‘Quick Start’ (Manual only) workout, press the 'Start' key
accessed by pressing the 'Workout Finder' key under 'Preset Workouts' on the Console panel. In either case, a
representation of the workout format will be displayed on the Main Console Workout Display . When additional user data
is required, use the 'Arrow' keys on the Menu Navigation panel to select/modify the data field. When the data field displays
the correct value, press the 'Enter' key to accept it. After the last data is accepted, the workout will begin

D

(CONTINUED)

under 'Quick Start'. New, preset workouts are

B

A

:

Lower Panel

.

C

Speed and Incline Keys

(double as numeric increment

keys for w orkout data entry)

Workout Data Entry Screens:

These screens allow users to input their personal information or workout goals prior to beginning a workout. To set a value,
use the ‘Up or Down Arrow’ keys on the Menu Navigation panel or the plus (+) and minus (-) 'Speed Adjustment' keys on the
lower panel (next to the 'Stop' key) to increase or decrease the number value. Once the desired value has been reached, press
the 'Enter' key on the Menu Navigation panel to accept the setting and move to the next entry screen.

Note

: The information required through Workout Data Entry Screens varies by workout program selection.

EXAMPLE:

Truefitness.com / 800.426.6570 / 636.272.7100 38

A) Distance Display

B) Incline Display

D) Time Display

E) Speed Display

C) HR Display/HCR Cruise Control Display

F) Main Console Workout Display

CHAPTER 4B: EMERGE LED

CONSOLE NAVIGATION

Workout Data Screen:

A

) Distance Display:

Displays the current Distance traveled (in miles), measured
from the beginning of the workout up to the present
instant.

B) Incline Display:

Displays the current level of incline as a percentage up
from level. The incline level can be changed by pressing the
plus (+) or Minus (-) Incline adjustment keys or by
selecting a specific ‘Quick Incline’ key (i.e. 3%; 5%; 7%; 9%
or 12%).

(CONTINUED)

E) Speed Display:

Displays the current treadmill speed (mph). The speed can
be changed by pressing the plus (+) or minus(-) speed
adjustment keys or by selecting a specific ‘Speed’ key (i.e. 3
mph, 4 mph, 6 mph, 7 mph, or 8 mph).

F) Main Console Workout Display:

Displays Workout Data and Workout Graphics, which
allows the user to monitor and adjust the workout as it
happens.

:

C) HR Display/HRC Cruise Control Display:

Displays monitored Heart Rate during a workout. Also part
of HRC Cruise Control, which allows the equipment to
maintain the user’s current heart rate during the workout
through automatic speed and incline adjustments (when
the user is utilizing heart rate monitoring).

D)Time Display:

Displays the time elapsed since the start of the workout.
Time stops incrementing if the ‘Stop’ key is pressed to
pause the workout and resumes if the workout is restarted
in less than 30 seconds.

Truefitness.com / 800.426.6570 / 636.272.7100 39

‘Home’ screen

‘Stop’ key

‘Left Arrow’ key

CHAPTER 4B: EMERGE LED

USER PROFILES:

Creating a New User Profile:

To create a new user profile, do the following:

1. Display the Home (“
displayed by default. For the following example, “User 2?” is used:

Hello” greeting) screen (if it

is not displayed, hold the ‘Stop’ key until it appears). ‘User 1?’ will be

User the Left and Right arrow keys on the Menu Naviga

2.

Once the desired user number is displayed, push and hold the ‘En

3.
(#)” screen appears.

tion panel to select one of the four profiles available.

ter key’ on Menu Navigation panel until the “Edit User

Note:

The number of user profiles is limited to four.

Truefitness.com / 800.426.6570 / 636.272.7100 40

CHAPTER 4B

: EMERGE LED

USER

4. Push and hold the ‘Up or Down Arrow’ keys on the Menu Navigation panel to enter the user name, one character

5.

6.

7. When the last profile data has been accepted, the uni

PROFILES

at a time. Use the ‘Right and L
name.

When the name has been entered correctly, press the ‘Enter’ key on the Menu Navigation’ panel to accept it and
move to the next entry screen.
Rep

eat these steps, using the ‘Up or Down Arrow’ keys on the Menu Navigation panel to increase or decrease the
required number values (Exam
displayed, always accept the entry by hitting ‘Enter’.

following screen.

(continued)

eft Arrow’ keys to move to the next character position or back to a pervious letter in the

: the age and weight entries in the screens above). Once the correct value is

ple

:

t will indicate that the user’s profile data is ‘Saved’ with the

8. It will then display a screen asking the user to choose a workout (see the next section, “Creating and Managing
a Workout”).

Editing an Existing User Profile:

1. Display the User Profile to be edited by following steps 1 and 2 in ‘Creating a New User Profile’ (above).

2. Press and hold the ‘Enter’ key on the ‘Menu Navigation’ panel.

3. The “Ed

4. Follow Steps 4 through 8 in ‘Creating a New User Profile’ (above) to edit the data i

it (Profile Name)” screen will app

ear.

n the User profile.

Truefitness.com / 800.426.6570 / 636.272.7100 41

CHAPTER 4B: EMERGE LED

CREATING AND MANAGING A WORKOUT:

Beginning a ‘Quick Start’ Workout:

1. Bring up a pre-existing User Profile on the Main Console Workout Display.

2. Press the ‘Quick Start’ key.

3. A ¼ mile, manual (track) workout will com

The user will have total control over the speed and incline during the workout.

e up, count down from three and start at zero incline and .5 mph speed.

Setting Up and Starting a New, Preset Workout:

1. Bring up a pre-existing User Profile on the Main Console Workout Display.

2. Press the ‘Enter’ key and use the ‘Up’ and ‘Down’ arrow keys to scroll to “New Workout?”

3. Press the ‘Workout Finder’ key to scrol

Manual

a.

Hill Intervals

b.

c.

Rolling Hills

Cardio Challenge

d.

Walk and Run Intervals

e.

Speed Ramp

f.

5k Workout

g.

10k Workout

h.

i.

Half Marathon

4. When the desired workout is displa

l through the nine preset workout options available:

yed, press the ‘Enter’ key on the Menu Navigation panel to select it.

5. The next several screens may ask for pre-workout setup data (preset

incline level, distance and/or speed. Setup each requested parameter using the ‘Up and Down Arrow’ keys on the

‘Menu Navigation’ panel and then press the ‘Enter’ key to accept it.

6. The last screen will ask to save this workout to the selected User Profile. Press the ‘Enter

7. The next screen will ask which of the five Workout Preset Data Storage Areas does the user want this workout to be

saved to (each User Pro

Note:

Saving new workout preset data into a Workout Data Storage Area that already has workout preset data stored in it will

overwrite the existing data with the new data. The old data will be lost.

8. Choose the Workout Data Storage Area desired by pressing the ‘Up and Down Arrow’ keys.

9. When the desir

10. After a brief pause, a three second count-down will commenc

ed storage area is displayed, press the ‘Enter’ key to select it. The screen will say “Workout Saved”.

file has five Workout Preset Data Storage Areas available).

data) such as age, weight, desired workout time,

’ key.

e and then the selected workout will begin.

Starting One of the Five Previously Saved Workouts Under a Selected User Profile:

1. Bring up a pre-existing User Profile on the Main Console Workout Display.

2. Press the ‘Enter’ key on the Menu Navigation panel.

3. A screen will appear that says “Last Workout?” and “L1” will show in the ‘HR Detector’ display box.

4. Press the ‘Right Arrow’ key once.

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CHAPTER 4B: EMERGE LED

CREATING AND MANAGING A WORKOUT (CONTINUED):

5. The screen will display the first of five workouts saved under the selected User Profile. “S1” (S=Saved workout) will

appear in the center ‘HR Detector’ display box.

6. Press the ‘Up Arrow’ key repeatedly to page through the five Wo

Detector’ display box will cycle from “S1” through “S5” and the workouts shown on the ‘Main Console Display’ will

reflect what workout is saved in each Workout Preset Data Storage area.

7. When the desired workout comes up, press the ‘Enter’ key to sel

8. After a brief pause, a three second count-down will commence a

rkout Data Storage areas. The “S#” in the ‘HR

ect it.

nd then the selected workout will begin.

Starting One of the Ten Previous Workouts Automatically Captured from all User Profiles:

Note:

The treadmill automatically stores the last ten workouts performed on it in a “stack” designated as ‘L’ (L=Last Workout).

Each time a new workout is run, it is saved into storage area L1 and all of the other stored workouts move up in the stack by

one position. So, every time a new workout is added in L1, the oldest stored workout in L10 is erased.

1. To access the workouts in the ‘L’ stack, start by bringing up a pre-existing User Profile on the Main Console Workout

Display.

2. Press the ‘Enter’ key on the Menu Navigation panel.

3. A screen will appear that says “Last Workout?” and “L1” will show in the ‘HR Det

4. Press the ‘Up Arrow’ key repeatedly to page through the ten Last Workout Data Storage are

Detector’ display box will cycle from “L1” through “L10” and the workouts shown on the ‘Main Console Display’ will

reflect what workout is saved in each Last Workout Preset Data Storage area.

5. When the desired workout comes up, press the ‘Enter’ key to select it.

ector’ display box.

as. The “L#” in the ‘HR

6. After a brief pause, a three second count-down will commence a

Cruise Control (HRC) Workouts:

The TRUE Heart Rate Control (HRC) workouts are unique because users must enter the key parameters of the workout; target
heart rate, maximum speed, maximum incline, and time, prior to beginning the HRC workout. As users approach their target
heart rate, the treadmill’s computer automatically takes over and changes the speed and/or incline automatically to keep users
near their target heart rate. This allows for a completely “hands free” workout.
*A Bluetooth or Polar® compatible heart rate monitoring chest strap should be worn during HRC workouts. For increased safety
and accuracy, contact heart rate monitoring is not recommended for HRC workouts.

Setting Up the Target Heart Rate Control Workout:

TRUE’s heart rate control (HRC) workouts let the treadmill monitor relative exercise intensity by way of the user’s heart rate, then
automatically adjusts the speed and incline to keep the user at their target heart rate and thus their desired exercise intensity.
Heart rate is a good measure of the body’s exercise stress level. It reflects differences in physical condition, fatigue, the comfort of
the workout environment, even diet and emotional state. Users should compare their heart rate with how they feel to ensure safety
and comfort.

1. Start at the Home Screen on the Main Console Workout Display.

nd then the selected workout will begin.

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CHAPTER 4B: EMERGE LED

CREATING AND MANAGING A WORKOUT (CONTINUED) :

2. Press the ‘HRC’ key under Cruise Control on the console. A screen will display showing “Target HRC”.

3. Choose Target HRC and then press the ‘Enter’ key on the Menu Navigation panel. A series of set-up screens will be

displayed. They will require the following data entries:

a. Age

b. Weight

c. Time (workout duration)

d. Target Heart Rate

e. Maximum Speed

f. Maximum Incline

4. The next screen will ask which of the five Workout Preset Data Storage Areas does the user want this workout to be saved

to (each User Profile has five Workout Preset Data Storage Areas available).

Note:

Saving new workout preset data into a Workout Data Storage Area that already has workout preset data stored in it will

overwrite the existing data with the new data. The old data will be lost.

5. Choose the Workout Data Storage Area desired by pressing the ‘Up and Down Arrow’ keys.

6. When the desired storage area is displayed, press the ‘Enter’ key to select it. The screen will say “Workout Saved”.

7. Make sure whichever heart monitoring method to be used (Bluetooth or Polar® compatib
strap or direct contact) is in place.

8. After a brief pause, a three second count-down will commence and then the HRC workout will begin.

Warm Up:

le heart rate monitoring chest

At the beginning of an HRC workout, the treadmill is in full Manual Control mode. Users should gradually increase the
workout intensity to slowly raise their heart rate to within 10 beats per minute (bpm) of their target heart rate. The
treadmill will operate as if in manual mode during the warm up stage. Users control both speed and incline. The user
may only increase speed and incline to the present maximum values entered. It is important that the user starts at a low
level of perceived exertion and gradually increase the workout intensity over several minutes until they approach their
target heart rate. This allows the body to adapt to the workout. Increasing the workout intensity gradually will allow the
user to enter the heart rate control stage without overshooting their target, keeping their heart rate within a few bpm of
their target.

Note:

Warming up too fast may cause the user to overshoot their target. If this occurs it may take several minutes before the computer

software can control their heart rate. Users may overshoot and undershoot for several minutes until control is achieved.

Heart Rate Control Stage:

The treadmill takes control of speed and incline, keeping the user’s heart rate within a few bpm of their target. When
using the Interval HRC Workout, the treadmill alternates between work and rest intervals.

Cool-Down:

At the end of the workout time or distance, the treadmill reduces the workout intensity by half and goes back into
Manual Control mode, where users directly control their cool-down.

HRC Workout Summary:

Once the workout is complete, a Workout Summary will be displayed.

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CHAPTER 4B: EMERGE LED

CREATING AND MANAGING A WORKOUT (CONTINUED):

Workout Summary:

Note:

At the end of every workout, whether it ends normally or ends by being stopped by the user before completion, a series of

Workout

Rate; Maximum Heart Rate; Average Speed; Maximum Speed; Average Incline; Maximum Incline; Distance and Calories

burned. There are two ways to capture this data. One is to write it down as it is displayed. The other is to transfer it to a

smartphone through a Bluetooth application.

Using a Bluetooth Application

1. If a user owns a Smartphone, there are mobile applications available from True Fitness and other sources (i.e. Wahoo

2. Turn on the mobile app before the workout ends.

3. Press the ‘Workout Data’ key. The screen will display the word Bluetooth and a four digit pairing code number.

Summary screens will be displayed and will cycle three times. These screens could include Time; Average Heart

RunFit).

4. Use the app to pair the mobile device to th

5. The Workout Summary data will automatically be uploaded, through

and stored by the app on the Smartphone. (for greater details, see Appendix A)

Write it down

1. Each Workout Summary screen displays its data for two second

2. Have a pen and pad ready to write down the Workout Summary data.

repeating cycle.

e treadmill (this process varies by mobile application).

a Bluetooth transmission from the treadmill,

s and all of the screens are shown three times in a

Truefitness.com / 800.426.6570 / 636.272.7100 45

CHAPTER 4B: EMERGE LED

UTILITY FUNCTIONS:

Utilities Options Menu – Maintenance Mode:

Product setup under Maintenance Mode allows the user (or, preferably, a certified technician) to adjust the model
configuration and setup. Maintenance Mode is entered by holding down the ‘Up Arrow’ key on the Incline Adjustment
section of the Lower Panel and then holding down the ‘Enter’ key of the Menu Navigation panel. There are three subsections

under the Maintenance Mode:

1. Diagnostics:

a.

Total Time:

b.

Total Distance:

c.

Average Speed:

d.

Units:

e.

Sleep:

unit will remain powered on indefinitely.

f.

Cool Down:

g.

Pause (‘On’ or ‘Off’):

By choosing the “Off ” option, the unit will remain paused until the user resumes or ends the workout.

h.

Maximum Time (‘On’ or ‘Off’):

setting, the time will be unlimited (does not apply to manual or distance workouts)

i.

Error Log:

error occurs it is entered into the error log for review by a service professional. (Example: Fault Indicator 1-

Incline Stall). This console is capable of storing the ten most recent errors. The “+” and “-“ keys of the Speed
Adjustment controls allow a user to page through them.

User Profiles (‘On’ or ‘Off’):

j.

The amount of time that the machine has run since the last reset.

The number of miles that the belt has moved since the last reset.
The overall speed that the belt has averaged since the last reset.

Determines how the workout data is displayed (English or Metric) by default.

The amount of time the unit can be idle before entering sleep mode. By choosing the “Off ” setting, the

Adjusts the length of the cooldown time at the end of a workout.

Limits the amount of time that a workout can be paused before it automatically ends.

Error codes are an important part of troubleshooting any issues with the treadmill. Any time an

Limits the amount of time that all workouts can last. By choosing the “Off ”

Enables or disables the custom user profile feature.

Note:

Turning ‘User Profiles’ “Off”, saving the setting and then turning it back “On” and saving it again will clear off all

user profile data and saved workouts (both “L” and “S” type) on the machine. This is, in effect, the master data reset.

Configuration:

2.

Gives access to the Model Number, specification for maximum speed and incline percentage, overall time the
machine has run and distance the belt has moved, the cool down duration setting, the Heart Rate Controls Test, the
Keys Test, the Display Test and the EPROM Test.

Note

: Misconfiguration of the console may cause damage to the unit and void the manufacturer warranty. If necessary,

please contact TRUE Fitness Technical Support at 800-883-8783 for assistance.

3. Calibration:

Note:

Generally a Calibration is done under the remote (Help Desk) or on-site supervision of a True certified service

professional. The process takes full control of the treadmill, runs about two minutes and can be dangerous if caution

is not exercised.

Truefitness.com / 800.426.6570 / 636.272.7100 46

CHAPTER 5: CARE & MAINTENANCE

CARE & MAINTENANCE:

It is important to perform the minor maintenance tasks described in this section. Failure to maintain the treadmill as
described here could void the TRUE Fitness Warranty. To reduce the risk of electrical shock, always unplug the unit from
its power source before cleaning or performing any maintenance tasks.

Inspection:

TRUE Fitness is not responsible for performing or scheduling regular maintenance or inspections. Users should inspect
the treadmill daily. Check for worn, frayed or missing safety lanyards. Replace missing or worn safety lanyards
immediately. Do not exercise on the treadmill without attaching the safety clip to your clothing. Look and listen for
slipping belts, loose fasteners, unusual noises, worn or frayed power cords, and any other indications that the equipment
may be in need of service. If any of these are noticed, obtain service. Do not attempt to use the treadmill until proper
service has been performed or damaged parts have been replaced.

Important:

If you determine that the treadmill needs service, make sure that the treadmill cannot be used inadvertently. Turn the unit
off, and then unplug the power cord from its power source. Remove the magnetic safety key and safety clip and store it in
a safe place. Make sure other users know that the treadmill needs service.
*To order parts or to contact a TRUE Authorized Service representative, please visit www.truefitness.com.

CLEANING THE EQUIPMENT:

After Each Use:

• Use GymWipes™ Antibacterial wipes or spray a solution of 30 parts water to 1 part mild detergent to dampen a
soft cloth and wipe all exposed surfaces.

• Use a LCD/screen cleaner or spray a solution of 1 part 91% isopropyl alcohol and 1 part water to dampen a soft
cloth and wipe the surface of the console. This helps remove fingerprints, dust, and dirt.

Weekly:

• Vacuum any dust or dirt that might have accumulated under or around the treadmill, any motor cover vents and
under the straddle covers. Clogged air vents can prevent adequate cooling to the drive motor, incline motor, and
motor control board causing a shortened life.

• Check for proper running belt alignment and tension. If running belt adjustment is required see sections
RUNNING BELT ALIGNMENT: and TENSIONING THE RUNNING BELT: on the following page.

CAUTION:

Do not use any acidic cleaners. Doing so will weaken the paint or powder coatings and may void the TRUE Fitness
Warranty. Never pour water or spray liquids on any part of the treadmill. Allow the treadmill to dry completely before
using. Frequently vacuum the floor underneath the unit to prevent the accumulation of dust and dirt, which can affect the
smooth operation of the unit. Use a soft nylon scrub brush to clean the running belt. Do not clean directly underneath the
treadbelt. Most of the working mechanisms are protected inside the motor cover and base of the treadmill. However, for
efficient operation, the treadmill relies on low friction. To keep the friction low, the unit’s running belt, staging platforms,
and internal mechanisms must be as clean as possible.

Truefitness.com / 800.426.6570 / 636.272.7100 47

CHAPTER 5: CARE & MAINTENANCE

RUNNING BELT ALIGNMENT:

Proper belt al
simple adjustments. If you are unsure about this procedure, call the TRUE Service Department.

CAUTION:

Special c
roller. Remove any loose clothing and tie back your hair. Be very careful to keep your fingers and any other object clear of
the belt and rollers, especially in front of the roller and behind the deck. The treadmill will not stop immediately if an
object becomes caught in the belt or rollers.

CAUTION:

If you hear any chafing or the running belt appears to be getting damaged, stop the running belt immediately by pressing
the STOP key. Contact the TRUE Service Department. Walk around to the rear of the unit and observe the belt for a few
minutes. The belt should be centered on the running deck. If the belt drifts off center, you must make adjustments.

Important:

Failure to align the belt may cause the belt to tear or fray, which may not be covered under the TRUE Fitness Warranty.
To stop the running belt, press the STOP key. Turn the treadmill off.

ignment allows the belt to remain centered and ensures smooth operation. Realigning the belt takes a few

are must be taken when aligning the running belt. Turn off the treadmill while adjusting or working near the rear

CAUTION:

For your safety, use the power switch to turn off the treadmill before making any adjustments. Do not adjust the running
belt when someone is standing on the unit.

CAUTION:

Do not turn the adjusting bolt more than ¼ turn at a time. Over tightening the bolt can damage the treadmill. If you are
unsure how to adjust the running belt, call the TRUE Service Department.

If the running belt is too far to the right side:

• Locate the belt adjustment bolts in the rear end caps of the
treadmill. (To determine left and right, stand at the rear of the
treadmill and face the display).

• Using the appropriate size Allen wrench or socket turn the
RIGHT adjustment bolt clockwise ¼ turn.

• Turn the treadmill on and start the belt at 3mph keeping off
the unit.

• Allow 2 minutes for the belt to adjust itself.

• Repeat the above steps if additional adjustment is necessary.

Truefitness.com / 800.426.6570 / 636.272.7100 48

CHAPTER 5: CARE & MAINTENANCE

RUNNING BELT ALIGNMENT (continued):

If the running belt is too far to the left side:

• Locate the belt adjustment bolts in the rear end caps of the
treadmill. (To determine left and right, stand at the rear of the
treadmill and face the display).

• Using the appropriate size Allen wrench or socket turn the
LEFT adjustment bolt clockwise ¼ turn.

• Turn the treadmill on and start the belt at 3mph keeping off
the unit.

• Allow 2 minutes for the belt to adjust itself.

• Repeat the above steps if additional adjustment is necessary.

TENSIONING THE RUNNING BELT:

If there is a slipping or jerking sensation when running on the treadmill, the running belt may require tightening. In most
cases the belt has stretched from use. Tensioning the belt takes a few simple adjustments. If you are unsure about this
procedure, call the TRUE Service Department.

• Locate the belt ad
the treadmill.

• Using the appropriate size Allen wrench or socket turn
BOTH adjustment bolts clockwise ¼ turn.

• Turn the treadmill on and start the belt and check if the
slipping continues. Repeat the above steps if additional
adjustment is necessary.

justment bolts in the rear end caps of

TREADMILL LUBRICATION:

For in-home use over 20 hours per week, TRUE recommends lubricating every three months. For average in-home use of
the treadmill, TRUE recommends lubrication under the tread belt once per year.

• Loosen the belt adjustment bolts in the rear end caps.

• Lift the belt and apply the lubricant to the center of the deck.

• Center and re-tension the b

• Walk on the treadmill at 2MPH for about 60 seconds to

spread the lub

ricant evenly through the belt and deck.

elt using the directions above.

*Please conta
proper lubricants.

Truefitness.com / 800.426.6570 / 636.272.7100 49

ct your dealer or visit www.truefitness.com to obtain the

CHAPTER 5: CARE & MAINTENANCE

LEVELING THE TREADMILL:

The treadmill has adjustable rear leveling feet. Make sure that the running surface is level.
If the treadmill is placed on an uneven surface, adjusting the rear feet can help, but may not
completely compensate for extremely uneven surfaces.

OTHER S

TRUE r

contact your dealer or visit www.truefitness.com to contact a local TRUE authorized service technician.

Scheduled Preventive Maintenance:

ecommends that quarterly scheduled maintenance to be performed by a qualified service technician. Please

Record time, distance and hours from the console.

•

Check error log in console.

•

Check running belt and drive belt tension and tracking.

•

Remove the motor cover and vacuum any debris out of the drive motor, speed sensor cage, motor control board

•

and heat sink motor compartment.

Move treadmill and vacuum underneath.

•

Lubricate elevation pivot points including rear stabilizing feet and the lift motor screw.

•

Lubricate walking belt and deck.

•

Inspect all fasteners.

•

Inspect all electrical connections.

•

Inspect all components for abnormal or premature wear.

•

CHEDULED PREVENTIVE MAINTENANCE:

CAUTION:

Use only TRUE Fitness certified service providers.

LONG TERM STORAGE:

When the treadmill is not in use for any length of time, turn it off. Make sure that the power cord is unplugged from the
power source and is positioned so that it will not become damaged or interfere with people or other equipment.

Storing the Chest Strap:

Store the chest strap in a place where it remains free of dust and dirt such as, in a closet or drawer. Be sure to protect the
chest strap from extremes in temperature. Do not store it in a place that may be exposed to temperatures below 32° F
(0° C). To clean the chest strap, use a sponge or soft cloth dampened in mild soap and water. Dry the surface thoroughly
with a clean towel.

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CHAPTER 6: CUSTOMER SERVICE

CONTACTING SERVICE:

TRUE Fitness recommends that you gather the serial number, model number, and a brief description of the reason for the
request. After information has been gathered you may choose to contact your selling dealer or local service company to
set an appointment. (If you are not familiar with who is in your area, you may visit our website at www.truefitness.com
and use our dealer locator to obtain the contact information for the closest dealer).

You ma
[e-mail] Monday – Friday during normal business hours.

y also contact TRUE Fitness’ customer support team by calling 800.883.8783 or e-mailing us at

TRUE FITNESS SERVICE DEPARTMENT
865 HOFF ROAD
ST. LOUIS, MO 63366

1.800.883.8783
HOURS OF OPERATION: 8:30 A.M. - 5:00 P.M. CST
E-MAIL: [e-mail]

CONTAC

Interested in TRUE Products? Please contact us with any sales or product inquires so that we may direct you to the
appropriate sales representative to answer your questions.

TING SALES:

TRUE FITNESS HOME OFFICE
865 HOFF ROAD
ST. LOUIS, MO 63366

1.800.426.6570
HOURS OF OPERATION: 8:30 A.M. - 5:00 P.M. CST
E-MAIL: [e-mail]

Truefitness.com / 800.426.6570 / 636.272.7100 51

CHAPTER 6: CUSTOMER SERVICE

REPORTING FREIGHT OR PARTS DAMAGE:

Unfortunately, sometimes materials can be damaged during shipment. If materials are damaged during shipment, please
follow the guidelines below to determine the appropriate process for you to follow in case of damages.

Severe Damage:

Obvious damage to external packaging / internal product. Please refuse the shipment and it will be returned to TRUE
Fitness by the carrier. Contact the TRUE Fitness customer support team by calling 800.883.8783 or sales support team by
calling 800.426.6570 Monday-Friday during normal business hours to notify us that the shipment has been refused. Once
we have received the damaged shipment, a replacement shipment will be sent to you. Only refuse the damaged piece if the
shipment is multiple boxes.

Slight Damage:

The box may have minimal damages and you are not sure if the actual product is damaged or not. You must sign the bill
of lading as damaged when accepting the shipment. Once you have opened the box and you have determined something is
indeed damaged please gather the serial number, model number, description and photos of damages. Please make sure the
photos include the damaged product as well as the damaged box the product arrived in. Contact the TRUE Fitness
customer support team by calling 800.883.8783 or sales support team by calling 800.426.6570 Monday-Friday during
normal business hours.

Concealed Damage:

You may receive a shipment that looks intact and discover once the box has been opened that there are hidden
damages. Please notify the carrier immediately. We will not be able to file a claim if the carrier is not notified in a timely
manner. Once you have called the carrier you will need to gather the serial number, model number, description and
photos of damages. Contact the TRUE Fitness customer support team by calling 800.883.8783 or sales support team by
calling 800.426.6570 Monday-Friday during normal business hours.

Truefitness.com / 800.426.6570 / 636.272.7100 52

CHAPTER 7: ADDITONAL INFORMATION

Malfunction

Possible Cause

Corrective Action

Damaged power cord

Replace power cord

Damaged power cord

Replace power cord

Adjust belt tension

See Chapter 5: Tensioning the Running Belt

TROUBLESHOOTING GUIDE:

This troubleshooting guide is intended to assist in diagnostics only and is not all inclusive. Technical specifications, error
codes and programming are subject to change without notice. TRUE accepts no liability for any damage or loss suffered by
persons whom rely wholly or in part on any description or statement contained within this manual. Please visit
www.truefitness.com to obtain the most recent version of all manuals and contact the TRUE Service Department at 800­883-8783 for assistance with troubleshooting and diagnostics.

Unit turned off Verify the On/Off switch is at the ON position

No Power

Unit resets or
pauses randomly

Power cord not fully seated in
socket

No power at outlet Using a voltmeter verify power at outlet

Tripped circuit breaker

Power cord not fully seated in
socket

Safety e-stop key not fully engaged Re-engage the safety/e-stop key to the console

Insufficient power Verify output voltage from 20A outlet with a voltmeter

Error code is displayed on console Contact True Fitness Customer Service Department

Pinched or loose main
communication cable

Inspect power connection at the unit and outlet

The location of the circuit breaker is next to the On/Off
switch. Verify the circuit breaker is not open. If the breaker is
open reset.

Inspect power connection at the unit and outlet

Contact True Fitness Customer Service Department

No User Present displayed on
screen

Uneven floor

Walking belt is
off center

Adjust belt tracking See Chapter 5: Centering the Running Belt

Walking belt
hesitates or slips
when stepping

Lubricate running belt See Chapter 5: Treadmill Lubrication

User weight must be over 90lbs. Verify No User Present
settings in console.

Adjust treadmill with rear leveling feet. See Chapter 5:
Running Belt Alignment

Truefitness.com / 800.426.6570 / 636.272.7100 53

CHAPTER 7: ADDITONAL INFORMATION

Malfunction

Possible Cause

Corrective Action

TROUBLESHOOTING GUIDE (CONTINUED):

Rubbing sound
from treadmill
when in
operation

Walking belt is rubbing a straddle
cover

Foreign object may be stuck under
walking belt

Foreign object may be stuck in
motor compartment

Roller bearings may be damaged Contact True Fitness Customer Service Department

Drive motor may be damaged Contact True Fitness Customer Service Department

Drive belt may be misaligned Contact True Fitness Customer Service Department

Transmitter belt contacts are not
making good contact with the skin

Adjust belt tracking. See Chapter 5: Centering the Running
Belt

Inspect under the unit. Remove and object that may be under
the unit.

Contact True Fitness Customer Service Department

Re-adjust the transmitter belt so that it is in full contact with
the skin

Heart rate is
displaying
erratically or not
displaying

Contacts on the transmitter belt
are not moist

Transmitter belt is not within 3 feet
(1 meter) of the heart rate receiver

The battery inside the transmitter
belt is depleted

Another user wearing a compatible
transmitter strap is within 3 foot (1
meter) of the unit

Truefitness.com / 800.426.6570 / 636.272.7100 54

Moisten the contacts on the transmitter belt

Adjust your position on the belt so that you are within 3 foot
(1 meter) of the console

replace the transmitter belt with a compatible transmitter belt

Move the units so that there is more space in-between units

CHAPTER 7: ADDITONAL INFORMATION

Malfunction

Possible Cause

Corrective Action

Environmental interference from
high voltage power lines

Environmental interference from
computers

Environmental interference from
motor driven appliances

Environmental interference from
cell or cordless phone

Environmental interference from
Wi-Fi router

Error Code

Definition

Possible Cause

Corrective Action

Power Cycle the unit six times at the base
to clear the message.

Power Cycle the unit six times at the base
to clear the message.

The treadmill is unable
Contact True Fitness Customer Service
Department.

Lack of lubrication

Lubricate the unit. See Chapter 5

Speed is higher than
commanded

Treadmill has lost

information

TROUBLESHOOTING GUIDE (CONTINUED):

Heart rate is
displaying
erratically or not
displaying
(continued)

S1 LUBE

S2 CLEAN

E1

E2 CAL

A reminder to lubricate
the treadmill

A reminder to clean the
treadmill

Incline motor not set to
correct position

to accurately verify
commanded speed

Move the unit to another position within the room or move
the cause of the interference until heart rate reading are stable.
If the probable source of interference is plugged into the same
outlet move the suspect source to another outlet.

Based on miles, the console
has determined the unit
might require lubrication

Based on miles, the console
has determined the unit
might require cleaning

A/D value exceeded high
low limit

Belt and deck friction

Lubricate the unit. See Chapter 5

Clean and inspect the unit. See Chapter 5

Contact True Fitness Customer Service
Department.

E2 OVERSPEED

E3 EEPROM

E4 KEYSTUCK

E5 No RPM signal

Intermittent loss of
speed feedback

programming

A button is engaged
and will not release

Belt and deck friction

Contact True Fitness Customer Service

Misaligned speed sensor

Insufficient power supply

Power failure or surge

Static electricity discharge

Damaged keypad

RPM sensor may be
defective

Truefitness.com / 800.426.6570 / 636.272.7100 55

Department.

Contact True Fitness Customer Service
Department.

Contact True Fitness Customer Service
Department

Contact True Fitness Customer Service
Department

CHAPTER 7: ADDITIONAL INFORMATION

Residential Limited Warranty

Save time and register online!
Activate Multiple Warranties at truetness.com.

All TRUE® Fitness products are distributed by TRUE and are warranted
to the original registered Product purchaser and the parts of the TRUE
product (the “Product”) listed below, under normal use and service,
shall be free of manufacturing defects in workmanship and materi­als only for the period of time beginning from the original date of
purchase set forth below:

Frame* Lifetime

Drive Motor 30 Years

Parts
Electrical
Wear Items
Cosmetics

Labor
Parts
Motor
Cosmetics

Device Connectivity
Headphone Jack &
USB Port

NOTE: Warranty valid for USA and Canada only.
NOTE: Failure to register this product will result in no servicing or
authorization of parts to be shipped.
NOTE: Buying after-market products from a 3rd party will result
in voided warranty.
NOTE: This product is intended for Residential use. If this product
will not be used in this particular setting, please contact TRUE as
is warranty is void.

Frame

The frame is warranted for defects in material and workmanship for as
long as the original purchaser owns the Product. The frame is
warranted for labor and freight (for part shipped from TRUE) for one
year from date of purchase. * This limited warranty on structural
frame does not include paint or coatings.

Drive Motor

The treadmill drive motor is warranted for defects in material and
workmanship for 30 years with a one year labor warranty. This limited
warranty does not cover damage or equipment failure resulting from
or caused by improper assembly/installation, failure to follow instruc­tions and warnings in owner’s manual, accident, misuse, abuse, unau­thorized modification, or failure to provide reasonable and necessary
maintenance.

10 Years
10 Years
6 Months

1 Year
1 Year
6 Months

90 Days Parts,
No Labor

Z5.4, Z5.0 Treadmills

provide reasonable and necessary maintenance. This limited warranty ill
ap-ply to but may not be limited to the treadmill elevation motor, upper
control board, deck, running belt and drive belt. *True Fitness shall not
warrant the performance of the heart rate system on its products, as the
heart rate system performance varies, based on user’s physiol-ogy, age,
method of use and other factors. * This limited warranty shall not apply
to Software version upgrades.

Cosmetics

The treadmill cosmetic parts are warranted for defects in material and
workmanship for six months with labor warranty to match the parts
warranty period. This limited warranty does not cover damage or
equipment failure resulting from or caused by improper assembly/
installation, failure to follow instructions and warnings in owner’s
manual, accident, misuse, abuse, unauthorized modification, or failure
to provide reasonable and necessary maintenance. This limited war­ranty will apply to but may not be limited to paint/coatings, covers/
caps, badges, overlays, safety key and straddle covers.

Device Connectivity

Device Connectivity elements; headphone jack and USB Port are
warranted for defects in material and workmanship for 90 days with
no labor warranty.

Labor

Labor is covered for a period of one year from the date of purchase
unless otherwise expressed within this limited warranty as long as a
TRUE authorized service provider performs the service. Service that
requires over 50 miles of travel may be subject to additional charges.
Reasonable and necessary maintenance includes proper lubrication of
the running deck and tread belt area as specified in the owner’s
manual.

Claims Procedure: TRUE Limited Warranty service may be obtained
by contacting the authorized TRUE dealer from whom the Product
was purchased. If the dealer from whom the Product was purchased
is no longer an authorized TRUE dealer, then TRUE Limited Warranty
service may be obtained by contacting TRUE directly at:

TRUE Fitness, Service Department
865 Hoff Road, St. Louis, MO 63366
1-800-883-8783, Hours of operation 8:30am - 5:00pm CST

Parts

The treadmill electrical parts and wear items are warranted for defects
in material and workmanship for ten years with one year labor war­ranty. This limited warranty does not cover damage or equipment
failure resulting from or caused by improper assembly/installation,
failure to follow instructions and warnings in owner’s manual, ac­cident, misuse, abuse, unauthorized modification, or failure to

truefitness.com / 800.426.6570 / 1.636.272.7100

Truetness.com / 800.426.6570 / 636.272.7100

56

CHAPTER 7: ADDITIONAL INFORMATION

Residential Limited Warranty

Save time and register online!
Activate Multiple Warranties at truefitness.com.

The above Limited Warranty is subject to and will be in accordance
with the conditions set forth below:

1. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL

RIGHTS AND YOU MANY ALSO HAVE O
WHICH VARY FROM STATE TO STATE.

2. This Limited Warranty can be processed only if the Warranty
Registration Form is completed on-line; or if the attached form
is lled in, signed by the original purchaser and mailed to TRUE
within 30 days of purchaser’s receipt of this Product. The serial
number must be intact on the Product for this Limited War­ranty to be valid.

3. This Limited Warranty applies to the product only while the
Product remains in the possession of the original purchaser
and is not transferable.

4. This Limited Warranty becomes VALID ONLY if the Product is
initially assembled/installed by a TRUE authorized dealer/ tech­nician (if anyone other than a TRUE authorized dealer/ techni­cian initially assembles and installs the Product, this Limited
Warranty will be void unless the written authorization of TRUE

is rst obtained).

5. This Limited Warranty does not cover damage or equipment
failure resulting from or caused by improper assembly/ instal­lation, failure to follow instructions and warnings in owner’s
manual, accident, misuse, abuse, unauthorized modication,
or failure to provide reasonable and necessary maintenance
(as referenced in the owner’s manual.)

6. This Limited Warranty applies only to the cost of repair or
replacement of parts and does not include labor (beyond the
above warranty period), transportation, service, return and
freight charges associated therewith except as expressly speci­ed herein.

7. This Limited Warranty shall not apply to: Service calls to cor­rect installation of the equipment or instruction to owners on
how to use the equipment; or any labor costs incurred beyond
the applicable labor warranty period.

8. This Limited Warranty, which is given expressly and in lieu

of all other express warranties, constitutes the only warranty
made by TRUE.

9. ANY IMPLIED WARRANTY, INCLUDING WITHOUT LIMITA-

TION THE WARRANTIES OF MERCHANTABILITY AND FIT­NESS FOR A PARTICULAR PURPOSE, IS LIMITED IN DURA­TION AND REMEDY TO THE TIME PERIOD COVERED BY THE
LIMITED WARRANTY. SOME STATES DO NOT ALLOW LIMI­TATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS,
SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

10. THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE
AND EXCLUSIVE REMEDIES AND TRUE’S ENTIRE LIABILITY
FOR ANY BREACH OF THIS LIMITED WARRANTY. TRUE’S
LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE
ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCT, NOR

THER RIGHTS,

Z5.4, Z5.0 Treadmills

SHALL TRUE UNDER ANY CIRCUMSTANCES BE LIABLE FOR
ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE
DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITA­TION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.

NOTE TO AUTHORIZED WARRANTY LABOR PROVIDERS:

Warranty labor reimbursement or warranty parts rights may
not be transferred to, reassigned to, a third party without the
express written consent of TRUE. Even jobbing out warranty
labor requires TRUE’s written approval.

PLEASE RETAIN THIS PORTION FOR YOUR

RECORDS

SERIAL NUMBER:

SERIAL NUMBER

SAMPLE SERIAL NUMBER STICKER:

SAMPLE

SAMPLE

truefitness.com / 800.426.6570 / 1.636.272.7100

Truetness.com / 800.426.6570 / 636.272.7100

57

CHAPTER 7: ADDITIONAL INFORMATION

Residential Limited Warranty

Z5.4, Z5.0 Treadmills

Thank you for purchasing a TRUE product. To validate the TRUE product warranty the fast and easy way,
please go on-line now to www.truetness.com and register your product. The information you provide will
never be distributed to any other individuals or agencies for any purpose. If you prefer to mail your warranty
card, have the owner of the product complete the information below and return it to TRUE Fitness within 30
days from the date of equipment installation.

To mail your warranty information, please ll in the information below and mail to: Service Dept., TRUE Fitness,
865 Ho Road, St. Louis, MO 63366 (or save postage and register online at www.truetness.com)

Residential Warranty Registration

Model Type: ____ Treadmill ____ Elliptical ____ Bike ____

Other

Date of Purchase

Purchased From (dealer name)

First Name

Last Name

Address

City State ZIP

Email Address

Phone

1. Where did you rst learn about TRUE?
____ a. Dealer ____ b. Website
____ c. Referral ____ d. Gym/Club
____ e. Current Customer ____ f. Other_______________

2. The primary user(s) is:
____ a. Male ____ b. Female
____ c. Both

3. Do you currently belong to a health club?
____ a. Yes ____ b. No

6. Do you plan to purchase more tness equipment
in the next 6-12 months?
____ Yes ____ No

7. If you answered “yes” to question 6, what type do you
plan to purchase?
____ a. Treadmill ____ b. Elliptical
____ c. Stationary Bike ____ d. Free Weights
____ e. Gym ____ c. Other_______________

8. What is your annual household income? (Optional)
____ a. Under $50,000
____ b. $50,000 - $75,000
____ c. $75,000 - $100,000
____ d. $100,000 - $150,000
____ e. $150,000+

9. You are a valued customer of TRUE and your suggestions
allow us to continually improve your experience. Is there

anything else you would like us to know? Please explain:

4. Your age group:
____ a. Under 25 ____ b. 25-35
____ c. 36-45 ____ d. 46-55
____ e. 56-65 ____ f. 65+

5. What was the primary reason you bought a
TRUE product? (Check only one)
____ a. Design/Appearance ____ b. Dealer
____ c. Price ____ d. Ease of Operation
____ e. Quality of Construction ____ f. Size
____ g. Reputation ____ h. Warranty
____ i. Friend/Family Recommendation

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Truetness.com / 800.426.6570 / 636.272.7100

58