True XC400 User Manual

* Assembly Guide & Warranty Card Included

XC400 ELLIPTICAL

OWNER’S MANUAL

Revision 091418

XC400 ELLIPTICAL OWNERS MANUAL

IMPORTANT:

All Products shown are prototype. Actual product delivered may vary. Product specifications, features & software are subject to change without notice. For the most up to date owner’s manual please visit www.truefitness.com. For documents in additional languages please visit www.truefitness.com/document-library/29/international-manuals

IMPORTANTE:

Todos los productos mostrados son prototipos. La realidad el producto suministrado puede diferir. Especificaciones de productos, características y software están sujetas a cambios sin previo aviso. Para la más actualizada de este manual del propietario, por favor visite www.truefitness.com Para los documentos en otros idiomas, por favor visite www.truefitness.com/document-library/29/international-manuals

IMPORTANT:

Tous les produits présentés sont prototype. Le produit réel livré peut varier. Spécifications du produit, caractéristiques et logiciels sont sujettes à modification sans préavis. Pour la plus à jour le manuel du propriétaire s'il vous plaît visitez www.truefitness.com. Pour

documents dans des langues supplémentaires, veuillez www.truefitness.com/document-library/29/international-manuals de visite

重要提示：

显示所有产品的原型。实际交付的产品可能有所不同

品规格，功能和软件如有更改，恕不另行通知

产迄今为止对于其他语言的文档，请访问www.truefitness.com/document-library/29/international-manuals

对于大多数的使用说明书，请访问www.truefitness.com

:مﺎھ

ﻊﯾﻣﺟ تﺎﺟﺗﻧﻣﻟا ﻲھ ﺔﺿورﻌﻣﻟا جذوﻣﻧﻟا .فﻠﺗﺧﺗ دﻗ ﻲﻠﻌﻔﻟا ﺞﺗﻧﻣﻟا .ﺎﮭﻣﯾﻠﺳﺗ

و ،ﺞﺗﻧﻣﻟا تﺎﻔﺻاوﻣ ﺞﻣارﺑﻟاو تازﯾﻣﻟارﯾﯾﻐﺗﻠﻟ ﺔﻠﺑﺎﻗ رﺎﻌﺷإ نود.

ﻟ لﺻﯾ ﺎﻣ مظﻌﻣنﻵا ﻰﺗﺣ كﻟﺎﻣﻟا لﯾﻟد ةرﺎﯾز ﻰﺟرﯾ

www.truefitness.com.

تادﻧﺗﺳﻣﻠﻟ تﺎﻐﻟ ﻲﻓ ﻰﺟرﯾ ،ﺔﯾﻓﺎﺿإ ةرﺎﯾز

www.truefitness.com/document-library/29/international-manuals

WICHTIG:

Alle hier gezeigten Produkte sind Prototypen. Das tatsächliche Produkt ausgeliefert wird, kann variieren. Produkt-Spezifikationen, Funktionen und Software können sich ohne vorherige Ankündigung ändern. In den meisten Fällen bis zu Bedienungsanleitung Bisher besuchen Sie bitte www.truefitness.com. Für Dokumente in weiteren Sprachen finden Sie unter www.truefitness.com/document-library/29/international-manuals

BELANGRIJK:

Alle getoonde producten zijn prototype. Daadwerkelijke product geleverd kan verschillen. Product specificaties, eigenschappen & software zijn onderhevig aan verandering zonder kennisgeving. Voor de meest actuele handleiding van de eigenaar kunt u terecht www.truefitness.com. Voor documenten in andere talen kunt u terecht op www.truefitness.com/document-library/29/international-manuals

ВАЖНО:

Все товары указаны прототипа. Фактический продукт, поставляемый могут отличаться. Технические характеристики, особенности и программного обеспечения могут быть изменены без предварительного уведомления. Для получения самой последней на сегодняшний день руководство по эксплуатации пожалуйста, посетите www.truefitness.com

.Для документов на другие языки, пожалуйста, посетите www.truefitness.com/document-library/29/international-manuals

ruefitness.com / 800.426.6570 / 636.272.7100

XC400 ELLIPTICAL OWNERS MANUAL

Frank Trulaske began TRUE Fitness over thirty-five year ago with the simple philosophy of delivering superior fitness products, service and support. Today, TRUE is the global leader in premium fitness equipment for the commercial and residential markets. Our goal is to be the leader in technology, innovation, performance, safety and style. TRUE has received many awards for its product over the years and remains the benchmark for the industry. Fitness facilities and consumers invest in TRUE products for their durable commercial platforms used in all its products, both commercial and residential alike.

The proud manufacturing tradition of quality and the culture of innovation at TRUE have given rise to a full line of extraordinary cardio and strength equipment. As a result, people all over the world are benefiting from the TRUE experience. Innovation across the full product line has made TRUE successful and is a trademark of the TRUE heritage. TRUE’s patented Heart Rate Control technology is just one of the remarkable ways we deliver simple and superior performance every user can enjoy, and most importantly, use to achieve personal health and fitness goals.

At the heart of our success is the relentless and systematic life testing of both our products and their components. We have dedicated employees who understand our philosophy is to deliver the best products in the world.

Our goal is to deliver the world’s best premium equipment for our customers’ health and fitness solutions.

Truefitness.com / 800.426.6570 / 636.272.7100

XC400 ELLIPTICAL OWNERS MANUAL

Chapter 1: Safety Instructions

TABLE OF CONTENTS

Safety Instructions 1 Space Requirements 3 Grounding Instructions 4 Power Requirements 5 Warning Decals 6 Compliances 6

Chapter 2: Assembly Instructions

Pre Assembly Checklist 7 Elliptical Assembly Steps 8 Wiring Diagrams 19

Chapter 3: Product Overview

Chapter 4: Care & Maintenance

Care & Maintenance Cleaning the Equipment Other Scheduled Preventive Maintenance Long Term Storage

25 Elliptical Overview

27 27 28 28

Chapter 5: Customer Service

Contacting Service Contacting Sales Reporting Freight Claims or Parts Damage

Chapter 6: Additional Information

Troubleshooting Guide

Chapter 7: Warranty Information

Warranty Information

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29 29 30

CHAPTER 1: SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE SAFETY INSTRUCTIONS

his elliptical is intended for a commercial or institutional setting. This owner’s manual should be accessible to all personal

trainers, staff members, and members.

WARNING: All EXERCISERS MUST READ ALL INSTRUCTIONS BEFORE USING THE ELLIPTICAL.

WARNING: Heart rate monitoring systems may be inaccurate for some individuals. Over-exercising may result in serious injury or death. If you feel faint, stop exercising immediately.

WARNING: Equipment should be immediately taken out of use if it fails to work properly or when a warning is presented electronically.

TRUE STRONGLY recommends seeing a physician for a complete medical exam before undertaking an exercise program, particularly if the user has a family history of high blood pressure or heart disease, is over the age of 45, smokes, has high cholesterol, is obese or has not exercised regularly in the past year. Additionally, TRUE recommends consulting a fitness professional on the correct use of this product. If at any time while exercising the user experiences faintness, dizziness, pain or shortness of breath, he or she must stop immediately.

WARNING: To reduce the risk of electrical shock, always unplug this TRUE product before cleaning or attempting any maintenance activity. Do not handle the plug with wet hands.

WARNING: To reduce the risk of burns, fire, electric shock or injury, it is imperative to connect each product to a properly grounded 110V electrical outlet. A risk of electrical shock may result from improper connection of the equipment’s grounding conductor. Check with a qualified electrician if you are unsure about proper grounding techniques. Do not modify the plug provided with this product. If it will not fit an electrical outlet, have a proper outlet installed by a qualified electrician. Your TRUE Fitness product must be properly grounded to reduce risk of shock if the elliptical malfunctions. Your elliptical may be equipped with an electrical cord, which includes an equipment grounding conductor and a grounding plug. The plug must be inserted into an outlet that has been properly installed and grounded in accordance with all local codes and ordinances. A temporary adapter cannot be used to connect this plug to a two-pole receptacle in North America. If a properly grounded 15 amp outlet is not available, a qualified electrician must install one.

WARNING: Do not move the equipment by lifting the console. Do not use the console as a handlebar during a workout.

WARNING: This product contains chemicals known to the state of California to cause cancer and birth defects or other reproductive harm. WARNING: Keep equipment stable on flat ground.

WARNING: Replace warning labels that may be worn, damaged or missing

WARNING: Replace any non-working or damaged components; remove the unit from service until repair is performed.

WARNING: To reduce the risk of burns, fire and electric shock or injury to persons, follow these instructions:

• This appliance should never be left unattended when plugged in.

• Do not use any type of extension cord with this product.

• Unplug it from the outlet when not in use and before any servicing.

• Do not operate the equipment while being covered with a blanket, plastic, or anything that insulates or stops

airflow.

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CHAPTER 1: SAFETY INSTRUCTIONS

WARNING: Risk of personal injury-crushing hazard when elliptical is in operation - Keep feet, hands, and fingers away from moving parts.

CAUTION:

• Health related injuries may result from incorrect or excessive use of exercise equipment.

• Do not use typing or web surfing features at excessive speeds. Always stabilize yourself by holding a stationary handl

hen using typing or web surfing features. (Varies by console option)

• Do not use the contact heart rate grips as a handlebar during a workout.

• Any changes or modifications to this equipment could void the product warranty.

• To avoid injury stand on the side rails before starting the elliptical.

• To disconnect, turn power OFF at the ON/OFF switch if applicable, then remove plug from electrical outlet.

• Never operate a TRUE product if it has a damaged power cord or electrical plug, or if it has been dropped, damaged, or

even partially immersed in water. Contact TRUE Customer Service.

• Your commercial elliptical is self-generated and does not require the use of an electrical outlet with the LED console. Optional TFT or touch screen consoles require 110V AC input and 9V DC 1.5Amp output for consol

peration only.

• The batteries within self-generated equipment contain materials that are considered hazardous to the environment. Federal law requires proper disposal of these batteries.

• Use a TRUE AC power cord or AC/DC adapter only

• Note the plug configuration for the power adapter may vary by country.

• Position this product so the power cord plug is accessible to the user.

• Keep the power cord away from heated surfaces. Do not pull the equipment by the power cord or use the cord as a

handle. Do not run the power cord along the side or under the treadmill.

• If the electrical supply cord is damaged it must be replaced by the manufacturer, an authorized service agent, or a similarly qualified person to avoid a hazard.

• Do not use this product in areas where aerosol spray products are being used or where oxygen is being administered. Such substances create the danger of combustion and explosion.

• Always follow the console instructions for proper operation. Close supervision is necessary when used near children under the age of 15, or disabled persons.

• Do not use this product outdoors, near water, while wet, or in areas of high humidity including extreme temperature changes

• Never operate a TRUE product with the air openings blocked. Keep air openings free of lint, hair or any obstructing material.

• Never insert objects into any openings in this product. If an object should drop inside, turn off the power, unplug the power cord from the outlet and carefully retrieve it. If the item cannot be reached, contact TRUE Customer Service.

• Never place liquids of any type directly on the unit except in the accessory tray or bottle holders. Containers with lids are recommended.

• Wear shoes with rubber or high traction soles. Do not use shoes with heels, leather soles, cleats or spikes. Make sure no stones are embedded in the soles. Do not use this product in bare feet. Keep all loose clothing, shoelaces and towels away from moving parts.

• Do not reach into or underneath the unit, or tip it on its side during operation.

• Use correct ergonomic positioning while operating the elliptical.

• Do not allow animals on or near the equipment while in operation.

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CHAPTER 1: SAFETY INSTRUCTIONS

• Use the side rails or upper exercise arms whenever additional stability is required. In case of emergency, the side rails should be grabbed and the user should place his/her feet on the side platforms. The side rails should be used to grasp the heart rate sensors or to rest the hand on while operating the activity zone keys.

• Do not exceed maximum user weight of 400 lbs. (181kg).

• Avoid exiting elliptical while the foot skate is still in motion.

• Do not use if you have a cold or fever.

• When using this exercise machine, basic precautions should always be followed.

• Use this t elliptical only for its intended use as described in this manual.

• Do not use attachments not recommended by the manufacturer.

• Allow only trained personnel to service this equipment.

• Avoid the possibility of bystanders being struck or caught between moving parts by making sure that they are out of

reach of the elliptical while it is in motion.

• Allow only one person at a time on the elliptical while it’s operating.

• It is the sole responsibility of the owner/operator to ensure regular and scheduled maintenance is performed.

• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or

mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.

• Children shall not play with the appliance.

• Cleaning and user maintenance shall not be made by children without supervision.

• Avoid placing hands on the upper side rail covers while elliptical is in operation. (See Fig 2)

SPACE REQUIREMENTS:

TRUE’s recommendation is to leave a 39” safety zone at rear of elliptical. The sides of the unit should be at least 20” away from the wall or obstructions. (See Fig 1)

WARNING: The elliptical trainer is not equipped with a free wheel, therefore the moving parts are

unable to stop immediately.

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CHAPTER 1: SAFETY INSTRUCTIONS

ELLIPTICAL ENTRY AND EXIT SAFETY:

Elliptical Entry:

• Step up onto the rear step.

• Step up onto the side platforms.

• Grip the heartrate handlebars for stability while

stepping onto the lowest pedal.

• Place opposite foot onto the other pedal.

Elliptical Exit:

• Stop pedaling by slowing leg motion and applying slight resistance to the upper exercise arms.

• While gripping the heartrate handlebars for stability, step from the highest pedal onto the side platform.

• Place the opposite foot on the other side platform.

• Step down to the rear step.

GROUNDING INSTRUCTIONS:

This product must be grounded, if it should malfunction or breakdown, grounding provides current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

DANGER

• Improper connection of the equipment-grounding conductor can result in a risk of electric shock.

• Check with a qualified electrician or serviceman if you are in doubt as to whether the product is properly

grounded. Do not modify the plug provided with the product. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.

• Do not remove the motor cover or you may risk injury due to electric shock.

• The 120-V model is for use on a nominal 120-V circuit and has a grounding plug that looks like the plug

illustrated in figure A. Make sure the product is connected to an outlet having the same configuration as the plug. No adaptor should be used with this product.

• The 230-V model is for use on a circuit having a nominal rating more than 120-V and is factory-equipped with a specific electric cord and has a grounding plug that looks like the plug illustrated in figure B. Make sure that the product is connected to an outlet having the same configuration as the plug in Figure B. No adapter should be used with this product. If the product must be reconnected for use on a different type of electric circuit, the reconnection should be made by qualified service personnel

a path of least resistance for electric

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CHAPTER 1: SAFETY INSTRUCTIONS

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CHAPTER 1: SAFETY INSTRUCTIONS

WARNING DECALS:

WARNING: Replace warning labels that may be worn, damaged or missing.

*To replace any worn or missing warning decals contact TRUE FITNESS by one of the following: www.truefitness.com or contact customer service at 800-883-8783.

COMPLIANCES:

This equipment complies with all applicable codes and regulations. For a complete list of compliances, please visit www.truefitness.com.

PROPER TRAINING POSITION:

• Users should keep both feet on the pedals (A) during the workout.

• During a workout the user’s hand should grasp the upper exercise arms (B).

• Users should remain standing throughout their workout.

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CHAPTER 2: ASSEMBLY INSTRUCTIONS

• Read and understand all instructions and warnings prior to use.

Keep the top side of the moving surface clean and dry.

Hardware:

IMPORTANT SAFETY INSTRUCTIONS

• Obtain a medical exam before beginning any exercise program. If at any time during exercise you feel faint, dizzy, or experience pain, stop and consult your physician.

• Obtain proper instruction prior to use.

• Inspect the elliptical for incorrect, worn, or loose components and do not use until corrected,

replaced, or tightened prior to use.

• Do not wear loose or dangling clothing while using elliptical.

• Care should be used when mounting or dismounting elliptical.

• Disconnect all power (if applicable) before servicing elliptical.

• Do not exceed maximum user weight of 400 lbs.

• Keep children and animals away.

• Do not operate an electrically powered elliptical in damp or wet locations.

• All exercise equipment is potentially hazardous. If attention is not paid to the conditions of

equipment usage, death, or serious injury could occur.

•

*Should you need technical assistance in assembly of your TRUE Fitness product, contact TRUE Fitness Technical Support

at 1-800-883-8783.

PRE-ASSEMBLY CHECK LIST:

Tools Required:

10mm hex key (Included) 6mm hex key (Included) #2 Phillips Screwdriver

Hardware is packaged in numbered plastic bags that correspond to the step with which they are used. Not all steps require hardware.

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CHAPTER 2: ASSEMBLY INSTRUCTIONS

Exercise Arms

Step 4

Side Arms

Step 3

Console

Step 6

Draw Bars

Step 2

Neck Shroud

Pedestal

Step 1

Front Guard &

Step 7

Leveling Feet

Step 8

Pedal Tubes

Step 5

ELLIPTICAL ASSEMBLY STEPS:

CAUTION:

• It is recommended that two people unpack and assemble elliptical.

• Remove bands from packaging and pull top from pallet.

• Remove all parts from packaging. Leave machine on pallet.

• For each step use hardware in the corresponding bag.

Sub-Assembly Identification:

Use the image below as a reference for where the provided sub-assemblies will be located in the complete elliptical assembly:

Step 6

Boot Covers

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