True TUI15ROPB, TUI15RSSB, TUI15LSSB, TUI15LOPB Installation Guide

IN DEX

TRUE RESIDENTIAL

15 INCH CLEAR ICE MACHINE MODELS

INSTALLATION GUIDE AND USER’S MANUAL

As a family-owned business, we believe in the importance of service, so we’ve always made sure that good help isn’t hard to find, whether that means providing design inspiration or product information. For 70 years, we’ve been pioneers in cold, but we’ve also been leaders in warm customer service and support. We hope that this guide offers you what you need for the True Residential

products in your customers’ (or your own) homes. If you don’t see what you’re looking for, please contact True customer service at 888-616-8783 or info@true-residential.com or you may also visit our website at true-residential.com

Commercial refrigeration refined for the home, envied in the industry,

and crafted—gorgeously—in America.

C ON T E N T S

INSTALLATION CHECKLIST 1

15 INCH TRUE ICETM MACHINE MODELS 3

FEATURES OF THE TRUE ICETM MACHINE 6 OWNERSHIP 6 SAFETY PRECAUTIONS 6 PROPER DISPOSAL AND CFC DISPOSAL 7 WARNING & SAFETY LABELS 7 UNCRATING 8 ELECTRICAL SPECIFICATIONS 9

INSTALLATION SPECIFICATIONS 12-16 OVERLAY PANEL INSTALLATION 17-18 INSTALLING DOOR STOP 19 PLUMBING CONNECTIONS 19 LEVELING ICE MACHINE 20 WATER SUPPLY 20 DRAIN CONNECTION 21 WATER FILTER 22 POSITION THE UNIT 22 PUMPING HEIGHTS 23-24 DRAIN ALARM (DRN) 25

TRUE PRECISION CONTROL® OPERATION AND TRUE ICE™ MACHINE COMPONENTS 27 BEFORE OPERATING 28 ICE MAKING SEQUENCE 29 POWER AND BIN LIGHT 30 CUBE SIZE ADJUSTMENT 30 BIN THERMOSTAT / ICE LEVEL ADJUSTMENTS 31 BREAKER RESET 31 WATER QUALITY SETTING 31

GENERAL MAINTENANCE 34 WATER SHUTTERS, ICE CHUTE, AND PUMP CLEAN-OUT CAP 35 SPRAY BAR DISASSEMBLY 36 WATER FILTER REPLACEMENT AND REPLACEMENT PARTS 37 CONDENSER CLEANING INSTRUCTIONS 37 STAINLESS STEEL EQUIPMENT CARE AND CLEANING 38 DESCALING AND SANITIZING 38-39 EXTERIOR CLEAN, WINTERIZING AND RESTART INSTRUCTIONS 39 FREQUENTLY ASKED QUESTIONS 41 WARRANTY 42-43

INSTALLATION CHECKLIST

Use this checklist during installation to ensure that no part of the process has been overlooked.

Has an authorized True dealer or licensed installer inspected stainless steel surfaces for imperfection?

(Cosmetic defects are covered by a limited 30-day warranty)

Have all packaging materials and tape been removed?

Is the water temperature always between 40˚F (4˚C) and 100˚F (38˚C)?

Is the power cord plugged into a properly grounded three-prong outlet in accordance

with all applicable electrical codes?

Have the water supply and drain connections been made?

Has the ice machine drain line been routed into an open drain with no more than eight feet (2.4 m) of rise

and 100 feet (33 m) of run?

Is the unit leveled properly with all leveling legs making contact with the floor?

Has the door stop been installed? (If required)

Are panels attached securely and properly aligned? (Overlay cabinets only)

Has the machine been set for the local water quality?

Has the water filter been installed?

Is the water supply turned on?

Have the connections been checked for water leaks?

Is the machine turned on and working properly?

Have the first two batches of ice been discarded?

Does the machine shut off when ice is held against the thermostat tube?

Has the customer reviewed the unit’s operation in this manual?

Has the customer reviewed the schedule of maintenance of the machine?

15 INCH TRUE ICETM MACHINE INSTALL GUIDE

TRUE RESIDENTIAL

15 INCH STAINLESS STEEL

STAINLESS STEEL DOOR (SS)

15 INCH TRUE

TUI-15-R/L-SS-B

ICE MACHINE

15 INCH OVERLAY PANEL

SOLID PANEL READY DOOR (OP)

15 INCH TRUE

TUI-15-R/L-OP-B

ICE MACHINE

15 INCH TRUE ICETM MACHINE INSTALL GUIDE

TRUE RESIDENTIAL

FEATURES OF THE ICE MACHINE

OWNERSHIP

SAFETY PRECAUTIONS

5 - 9

PROPER DISPOSAL AND CFC DISPOSAL

WARNING & SAFETY LABELS

UNCRATING

ELECTRICAL SPECIFICATIONS

15 INCH TRUE ICETM MACHINE INSTALL GUIDE

FEATURES OF THE TRUE™ ICE MACHINE

SAFETY PRECAUTIONS

• Produces up to 70 pounds of ultra-clear gourmet

ice cubes per day.

• Stores 28 pounds of ice cubes.

• Three-Character LED display tells you what your

machine is doing.

• Auto-clean sequence for walk-away cleaning

simplicity.

• Cleaning time remaining is shown on the display.

• Drain pump standard on all models.

• Built-in water filter insures that no parts are

exposed to unfiltered water.

• Fourteen-Color LED bin light.

• High quality ice scoop and built-in scoop holder

included.

• Automatic filter change reminder.

• UL approved for outdoor use.

• Industry-leading True Warranty on page 42.

• This ice machine must be properly installed and located in accordance with the installation instructions before it is used.

• Do not allow children to climb, stand or hang on the ice machine. They could damage the ice machine and seriously injure themselves.

• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

• Keep hands away from the “pinch point” areas and gaps between the doors and cabinet. Small areas are not necessarily safe.

• Unplug the ice machine before cleaning behind the kickplate or making repairs.

• Setting power switch to OFF only removes power from the refrigeration system, it does not remove power from other circuits. To fully power-down the machine it must be unplugged.

OWNERSHIP

TO INSURE THAT YOUR UNIT WORKS PROPERLY FROM THE FIRST DAY, IT MUST BE INSTALLED PROPERLY.

NOTE: WE HIGHLY RECOMMEND A TRAINED INSTALLER, PLUMBER OR ELECTRICIAN INSTALL YOUR TRUE RESIDENTIAL® ICE MACHINE. THE COST OF A PROFESSIONAL INSTALLATION IS MONEY WELL SPENT.

Before you start to install your True Residential® Ice Machine, carefully inspect it for freight damage. If damage is discovered, immediately file a claim with the delivery freight carrier. True is not responsible for damage incurred during shipment.

Any questions about the installation please contact your True dealer or True Technical Service Department at 844-746-9423. Please have your model and serial numbers available when you call our Service Department.

NOTE: WE STRONGLY RECOMMEND THAT ANY SERVICING BE PERFORMED BY A QUALIFIED INDIVIDUAL.

WARNING: PROPER INSTALLATION REQUIRES CONNECTION TO THE WATER SUPPLY, A DRAIN AND A DEDICATED ELECTRICAL CIRCUIT. THESE CONNECTIONS ARE THE RESPONSIBILITIES OF THE INSTALLER. IMPROPER CONNECTIONS CAN RESULT IN PERSONAL INJURY, PROPERTY DAMAGE AND IMPROPER OPERATION. THE ICE MACHINE MUST BE INSTALLED ACCORDING TO ALL APPLICABLE NATIONAL, STATE AND LOCAL CODES AND REGULATIONS.

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PROPER DISPOSAL OF THE OLD ICE MACHINE

Child entrapment and suffocation are not problems of the past. Junked or abandoned ice machines are still dangerous, even if they will sit for “just a few days.” If you are getting rid of your old ice machine, please follow the instructions below to help prevent accidents.

BEFORE YOU THROW AWAY YOUR OLD ICE MACHINE, TAKE OFF THE DOORS.

WARNING & SAFETY LABELS

CAUTION: Located on the back of the unit.

WARNING: Located on the back of the unit.

NOTICE:

Do not operate without a lter installed. Replace lter annually. Reset “FLT” reminder by holding CLEAN and LIGHT buttons for 5 seconds.

No opere sin el ltro instalado. Reemplace el ltro una vez al año. Reinicie el recordatorio “FLT” manteniendo presionados los botones CLEAN y LIGHT por 5 segundos.

Behind front door next to water filter.

CFC DISPOSAL

Your old ice machine may have a cooling system that used CFCs (chlorofluorocarbons). CFCs are believed to harm stratospheric ozone. If you are throwing away your old ice machines, make sure the CFC refrigerant is removed for proper disposal by a qualified service. If you intentionally release this CFC refrigerant you can be subject to fines and imprisonment under provisions of the environment legislation.

15 INCH TRUE ICETM MACHINE INSTALL GUIDE

UNCRATING

Required Tools:

• Cutting utensil (utility knife)

• Hammer

• Crowbar

• Phillips screwdriver

INSPECT FOR CONCEALED DAMAGE. AGAIN, IMMEDIATELY FILE A CLAIM WITH THE FREIGHT CARRIER IF THERE IS DAMAGE.

The following procedure is recommended for uncrating the unit:

Move your unit as close to the final location as possible before removing the wooden skid.

A. Remove staples securing cardboard box to the

wooden skid. Then discard any outer packaging (cardboard, clear plastic). Cut off all strapping.

B. IMPORTANT: Remove Styrofoam block before

removing ice machine from pallet.

C. Remove skid by carefully lifting the ice machine

off and place skid aside.

D. Open the unit and remove any packing material.

Styrofoam, tape, and any other material used for shipping purposes.

E. Remove kickplate located inside ice bin. The

kickplate attaches to the front of the ice machine with magnets.

PACKING MATERIAL

REMOVE KICKPLATE

FROM ICE BIN

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KICKPLATE INSTALLED

ELECTRICAL SPECIFICATIONS

WARNING: THIS APPLIANCE MUST BE PROPERLY GROUNDED. DO NOT, UNDER ANY CIRCUMSTANCES, CUT OR REMOVE THE THIRD (GROUND) PRONG FROM THE POWER CORD. FOR PERSONAL SAFETY, THIS APPLIANCE MUST BE PROPERLY GROUNDED.

The electrical outlet must be within three feet of the center of the back wall of the ice maker’s final location. Outlet must be flush with wall and comply with local electrical codes.

Before your new unit is connected to a power supply, check the incoming voltage with a volt meter. If anything less than 100% of the rated voltage for operation is noted, correct immediately.

The power cord of this appliance is equipped with a three-prong (grounding) plug which mates with a standard three-prong (grounding) wall outlet to minimize the possibility of electric shock hazard from this appliance. A 115V AC, 60 Hz, 15 amp circuit breaker and electrical supply are required.

Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded.

If the outlet is a standard two-prong outlet, it is your personal responsibility and obligation to have it replaced with the properly grounded three-prong wall outlet.

Do not use an extension cord or two-prong adaptor. Electrical ground is required on this appliance.

The unit should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate. This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires. Never unplug your ice machine by pulling on the power cord. Always grip plug firmly and pull straight out from the outlet.

Repair or replace immediately all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end. When moving the ice machine away from the wall, be careful not to roll over or damage the power cord.

The unit is approved by UL for outdoor installation.

15 INCH TRUE ICETM MACHINE INSTALL GUIDE

TRUE RESIDENTIAL

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