Optional overlay kit for TCGR/TCGD bakery cases –– 12
Optional (sealing cabinet to floor)
Cabinet cleaning –––––––––––––––––––––––––– 14
Light bulb replacement ––––––––––––––––––––– 15
Cleaning the condenser coil ––––––––––––––––– 16
Important warranty information ––––––––––––––– 17
Stainless Steel Equipment Care and Cleaning ––––– 18
Warranty (U.S.A. and Canada ONLY!) ––––––––––– 20
*Spanish, Dutch, Portuguese and Arabic version included.
CONGRATULATIONS!
You have just purchased the finest commercial
refrigeration available. You can expect many years
of trouble-free operation.
CURVED GLASS DISPLAY CASES
- DUAL ZONE MODELS -
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NOTICE TO
CUSTOMER:
Loss Or Spoilage Of Products In Your
Refrigerator/Freezer Is NOT Covered
By Warranty. In Addition To Following
Recommended Installation Procedures
You Must Run The Refrigerator/Freezer
24 Hours Prior To Usage.
True Manufacturing Company, Inc.
True Food Service Equipment, Inc.
SAFETY INFORMATION
SAFETY INFORMATION
How to Maintain Your True Refrigerator to Receive the Most Efficient and Successful Operation.
You have selected one of the finest commercial refrigeration units made. It is manufactured under strict quality controls with only the best
quality materials available. Your TRUE cooler when properly maintained will give you many years of trouble-free service.
WARNING: Use this appliance for its intended purpose as described in this Owner Manual.
TO LOCATE REFRIGERANT TYPE, SEE SERIAL LABEL INSIDE CABINET. This cabinet may contain fluorinated greenhouse
gas covered by the Kyoto Protocol (please refer to cabinet’s inner label for type and volume, GWP of 134a= 1,300. R404a= 3,800).
FOR HYDROCARBON REFRIGERATION ONLY (R-290) SEE BELOW:
• DANGER - Risk of fire or explosion. Flammable refrigerant used. Do not use mechanical devices to defrost refrigerator. Do not
puncture refrigerant tubing.
• DANGER - Risk of fire or explosion. Flammable refrigerant used. To be repaired only by trained service personnel. Do not puncture
refrigerant tubing.
• CAUTION - Risk of fire or explosion. Flammable refrigerant used. Consult repair manual/owner’s guide before attempting to service
this product. All safety precautions must be followed.
• CAUTION - Risk of fire or explosion. Dispose of properly in accordance with federal or local regulations. Flammable refrigerant used.
• CAUTION - Risk of fire or explosion due to puncture of refrigerant tubing; follow handling instructions carefully. Flammable refrigerant
used.
• CAUTION - Keep clear of obstruction all ventilation openings in the appliance enclosure or in the structure for building-in.
SAFETY PRECAUTIONS
When using electrical appliances, basic safety precautions should be
followed, including the following:
• This refrigerator must be properly installed and located in
accordance with the Installation Instructions before it is used.
• Do not allow children to climb, stand or hang on the shelves
in the refrigerator. They could damage the refrigerator and
seriously injure themselves.
• Do not touch the cold surfaces in the freezer compar tment
when hands are damp or wet. Skin may stick to these
extremely cold surfaces.
• Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance. Do not store
explosive substances such as aerosol cans with a flammable
propellant in this appliance.
• Keep f ingers out of the “pinch point” areas; clearances between
the doors and between the doors and cabinet are necessarily
small; be careful closing doors when children are in the area.
• Unplug the refrigerator before cleaning and making repairs.
• Setting temperature controls to the 0 position does not
remove power to the light circuit, perimeter heaters, or
evaporator fans.
NOTE: We strongly recommend that any servicing be preformed
by a qualified technician.
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True Food Service Equipment, Inc.
SAFETY INFORMATION
DANGER!
RISK OF CHILD ENTRAPMENT
PROPER DISPOSAL OF THE DISPLAY CASE
Child entrapment and suffocation are not problems of
the past. Junked or abandoned display cases are still dangerous… even if they will sit for “just a few days.” If you
are getting rid of your old display case, please follow the
instructions below to help prevent accidents.
Before You Throw Away Your Old Display Case:
• Take off the doors.
• Leave the shelves in place so that children may not
easily climb inside.
CFC Disposal
Your old refrigerator may have a cooling system
that uses “Ozone Depleting ” chemicals. If you are
throwing away your old refrigerator, make sure the
refrigerant is removed for proper disposal by a
qualified service technician. If you intentionally
release any refrigerants you can be subject to
fines and imprisonment under provisions of the
environmental regulations.
USE OF EXTENSION CORDS
TRUE will not warranty any display case that has been connected to an extension cord.
REPLACEMENT PARTS
• Component parts shall be replaced with like components.
• Servicing shall be done by authorized service personnel, to minimize the risk of possible ignition due to incorrect
parts or improper service.
• Lamps must be replaced by indentical lamps only.
• If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or
its service agent.
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True Food Service Equipment, Inc.
SAFETY INFORMATION
WARNING!
HOW TO CONNECT ELECTRICITY
Hard wiring is required on specific Display Cases.
Models standard with power cords: Do not, under any circumstances, cut or remove the ground prong from the
power cord.
For personal safety, this appliance must be properly grounded.
Before your new display case is connected to a power
supply, check the incoming voltage with a voltmeter. If
anything less than 100% of the rated voltage for operation is noted, correct immediately.
Have the circuit checked by a qualified electrician to
make sure it is properly grounded.
The display case should always be use it’s own individual
electrical circuit, which has a voltage rating that matches
the rating plate.
This provides the best performance and also prevents
overloading building wiring circuits which could cause a
fire hazard from overheated wires.
For models with standard power cord.
The power cord of this appliance is equipped with a
grounding plug which mates with a standard grounding
wall outlet to minimize the possibility of electric shock
hazard from this appliance.
If the outlet is a standard 2-prong outlet, it is your personal responsibility and obligation to have it replaced
with the properly grounded wall outlet.
The display case should always be plugged into it’s own
individual electrical circuit, which has a voltage rating
that matches the rating plate.
This provides the best performance and also prevents
overloading building wiring circuits which could cause a
fire hazard from overheated wires.
Never unplug your display case by pulling on the power
cord. Always grip plug firmly and pull straight out from
the outlet.
Repair or replace immediately all power cords that have
become frayed or otherwise damaged. Do not use a cord
that shows cracks or abrasion damage along its length or
at either end.
When removing the display case away from the wall, be
careful not to roll over or damage the power cord.
Have the circuit checked by a qualified electrician to
make sure it is properly grounded.
USE OF ADAPTER PLUGS
NEVER USE AN ADAPTER PLUG!
The incoming power source to the cabinet including any
adapters used must have the adequate power available
and must be properly grounded. Only adapters listed
with UL should be used.
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NEMA plugs
TRUE uses these types of plugs. If
you do not have the right outlet have
a certified electrician install the correct
power source.
115/60/1
NEMA-5-20R
3
True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
INSTALLATION / OPERATION INSTRUCTIONS
OWNERSHIP
To ensure that your unit works properly from the first
day, it must be installed properly. We highly recommend
a trained mechanic and electrician install your TRUE
equipment. The cost of a professional installation is
money well spent.
Before you start to install your TRUE unit, carefully
inspect it for freight damage. If damage is discovered,
immediately file a claim with the delivery freight carrier.
TRUE is not responsible for damage incurred during
shipment.
REQUIRED TOOLS
3
• Tin Snips / Band Cutters
• Claw Hammer
• Hex Head Driver
• Adjustable Wrench
•
/4" (19 mm) Open-End Wrench
• Phillips Head Screwdriver
• Level
UNCRATING
The following procedure is recommended for uncrating
the unit:
A. Cut metal retaining straps securing protective top
skid. Remove the outer packaging by pulling tri-wall
nails from skid. Remove (4) cardboard corner pads
and dust cover.
B. Inspect for concealed damage. Again, immediately
file a claim with the freight carrier if there is damage.
REMOTE UNITS
• Remote cabinets must be ordered as remote. We do
not recommend converting a standard self contained
to remote system.
• All remote cabinets must be hard wired.
• Remote cabinets are not available with castors.
• All remote cabinets come standard using 404A
refrigerant.
• All remote units come standard with expansion valve,
liquid line solenoid, heated condensate pan, and
defrost timer when applicable.
(This section applies to remotes only!)
C. Move your display case as close to the final location
as possible before removing the wooden skid.
• Contact TRUE Technical Service for BTU
requirements.
• No wiring necessary between cabinet and condensing
unit.
• All remote condensing units purchased from TRUE
are 208/230 volts single phase.
If you have any questions regarding this section, please call
TRUE at 1 855-372-1368.
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
LOCATING
TOOLS REQUIRED:
• Phillips screw driver
3
/8” (9.5 mm) socket or 3/8” (9.5 mm) wrench
•
A. Use a Phillips screw diver and remove four screws
from the L-bracket connected the unit to the wood
skid (image 1). Then use a 3/8” (9.5 mm) socket
or wrench and remove the L-bracket from the unit
(image 2).
To avoid damage to glass DO NOT lay cabinet
on its side or back when removing skid,
installing leg levelers, cleaning, etc.
B. Lift up from the base and walk unit off the skid and
set in final location.
C. Unblock doors, free plastic wedges, blue foam and
tape. Remove fiberglass tape securing glass.
Remove components: (shelves, brackets, etc.) from
inside cabinet.
D. Applicance tested according to the climate classes 5
and 7 for temperature and relative humidity.
WARNING
For proper performance of refrigerated cabinet an ambient
temperature no greater than 75°F (24°C) with a relative
humidity of 55% is required.
1
Removing bracket
from skid.
2
Removing bracket from cabinet.
LEVELING
A. Set unit in its final location. Be sure there is adequate
ventilation in your room. Under extreme heat
conditions, (100°F+, 38°C+), you may want to install
an exhaust fan.
WARNING
Warranty is void if ventilation is insufficient.
B. Proper leveling of your TRUE unit is critical to
operating success (for non-mobile models). Effective
condensate removal and door operation will be
effected by leveling.
WARNING
Display case must be leveled accurately to ensure front
glass door seals properly.
C. The unit should be leveled front to back and side to
side with a level. Place the level in the interior floor
of the unit and check all four sides.
D. If the cabinet is not level adjust leg levelers by first
relieving weight to leveler and adjusting by either
hand or wrench. Repeat with all leg levelers until
cabinet is level in all directions.
E. Ensure that the drain hose or hoses are positioned in
the pan.
F. Models with power cord: Free plug and cord from
inside the lower rear of the cooler (do not plug in).
G.Models with power cord: The unit should be placed
close enough to the electrical supply so that extension
cords are never used.
WARNING
Cabinet warranties are void if OEM power cord is tampered
with. TRUE will not warranty any units that are connected to
an extension cord.
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