IMPORTANT:
All products shown are prototype. Actual product delivered may vary.
Product specications, features & soware are subject to change without notice.
For the most up-to-date owner’s manual please visit www.truetness.com.
For documents in additional languages please visit www.truetness.com/resources/document-library/
IMPORTANTE:
Todos los productos mostrados son prototipos. La realidad el producto suministrado puede diferir.
Especicaciones de productos, características y soware están sujetas a cambios sin previo aviso.
Para la más actualizada de este manual del propietario, por favor visite www.truetness.com
Para los documentos en otros idiomas, por favor visite www.truetness.com/resources/document-library/
IMPORTANT: Tous les produits présentés sont prototype. Le produit réel livré peut varier. Spécications du
produit, caractéristiques et logiciels sont sujettes à modication sans préavis. Pour la plus à jour le manuel du
propriétaire s'il vous plaît visitez www.truetness.com. Pour documents dans des langues supplémentaires,
veuillez www.truetness.com/resources/document-library/ de visite
ھام:
جمیع المنتجات المعروضة ھي النموذج. قد تختلف المنتج الفعلي تسلیمھا.
مواصفات المنتج، والمیزات والبرامج قابلة للتغییر دون إشعار.
لمعظم ما یصل حتى الآن دلیل المالك یرجى زیارة www.truetness.com.
للمستندات في لغات إضافیة، یرجى زیارة www.truetness.com/resources/document-library/
WICHTIG: Alle hier gezeigten Produkte sind Prototypen. Das tatsächliche Produkt ausgeliefert wird, kann
variieren. Produkt-Spezikationen, Funktionen und Soware können sich ohne vorherige Ankündigung
ändern. In den meisten Fällen bis zu Bedienungsanleitung Bisher besuchen Sie bitte www.truetness.com. Für
Dokumente in weiteren Sprachen nden Sie unter www.truetness.com/resources/document-library/
BELANGRIJK: Alle getoonde producten zijn prototype. Daadwerkelijke product geleverd kan verschillen.
Product specicaties, eigenschappen & soware zijn onderhevig aan verandering zonder kennisgeving. Voor
de meest actuele handleiding van de eigenaar kunt u terecht www.truetness.com. Voor documenten in andere
talen kunt u terecht op www.truetness.com/resources/document-library/
Frank Trulaske began TRUE Fitness® over thirty-ve year ago with the simple philosophy of delivering superior
tness products, service, and support. Today, TRUE is the global leader in premium tness equipment for the
commercial and residential markets. Our goal is to be the leader in technology, innovation, performance, safety
and style. TRUE has received many awards for its product over the years and remains the benchmark for the
industry. Fitness facilities and consumers invest in TRUE products for their durable commercial platforms used
in all its products, both commercial and residential alike.
e proud manufacturing tradition of quality and the culture of innovation at TRUE have given rise to a full line
of extraordinary cardio and strength equipment. As a result, people all over the world are beneting from the
TRUE experience. Innovation across the full product line has made TRUE successful and is a trademark of the
TRUE heritage. TRUE’s patented Heart Rate Control technology is just one of the remarkable ways we deliver
simple and superior performance every user can enjoy, and most importantly, use to achieve personal health and
tness goals.
At the heart of our success is the relentless and systematic life testing of both our products and their components.
We have dedicated employees who understand our philosophy is to deliver the best products in the world.
Our goal is to deliver the world’s best premium equipment for our customers’ health and tness solutions.
CHAPTER 4: CUSTOMER SERVICE ..............................................................................................................................40
exiting the machine. Be certain members are instructed on how to operate and adjust
S
AFETY
1. Review and understand all of the warning labels affixed to this machine and on the facility
safety sign.
2. Be certain that the machine operation is understood before it is used. Refer to the
instructional procedure label affixed to the machine.
3. Make sure all users are properly trained on how to use this equipment. If this machine is
being used in a commercial setting, end users may not have access to this owners manual. It is
the responsibility of the facility to instruct users as to the proper usage of the equipment as well
as making them aware of potential hazards. Maximum user weight is 300 lbs (136 kg) unless
otherwise stated in the manual.
4. Use each machine only for the intended exercise. Do not allow anyone to invent exercises not
included on the instructional procedure label or the intended use Label.
Strength (Composite)
Ab Crunch-Back Row
5. Do not modify the machine.
6. This equipment meets industry safety standards for stability when used for the intended
exercise. Do not allow straps, resistance bands or other means to be attached to the framework
of this machine to perform stretching or body weight exercises. This can result in machine
instability and lead to serious crushing injuries.
7. Keep children away from this equipment. Adults should closely supervise use by teenagers.
8. It is recommended that users receive a thorough medical exam before commencing an
exercise program. All medical issues should be reviewed to ensure that weight training will not
aggravate pre-existing medical conditions.
9. If the machine appears damaged or inoperable, contact a facility staff member to place an
“OUT OF ORDER, DO NOT USE” sign on the machine until it is repaired. Only use TRUE
supplied replacement components to service this machine.
I
10.
whenusing this equipment.
11.Do not attempt to free any jammed assemblies by yourself as this may cause injury.
12.On Plate Loaded and Free Weight machines:
12a. Use of spotter(s). Instruct users to seek the advice of the facility staff as to the
nstruct users not to wear loose or dangling clothes or have headphone wires hanging
appropriate use of spotters when lifting. More than one spotter may be required
depending upon the amount of weight being lifted.
12b. Instruct users to load weight plates evenly and carefully to avoid tipping equipment
and crushing injuries.
12c. If the machine is equipped with safety stops or catches, inspect them and verify their
proper operation before use and make sure they are securely in place before using or
12d. This equipment is designed for standard olympic size weight plates with a 50mm bore
S
AFETY
Ab Crunch-Back Row
CHAPTER 1: SAFETY INSTRUCTIONS
(1.9”).
12e. Do not exceed the maximum weight capacity of the machine. Maximum plate size is
13. On Selectorized and Cable equipped machines:
I
NSTALLATION SAFETY PRECAUTIONS
45 lbs. (25 kg.).
13a. Do not allow users to perform any exercise by holding the end of the cable and/or the
cable end fitting. Use only appropriate handles or attachments properly connected to
the cable end.
13b. Do not high-pin or double-pin the weight stack. Do not allow the machine to be used if
the top plate or weight stack is pinned in a raised position. Use an assistant and
carefully return the machine to the proper position with the cap plate resting on the top
weight. Inspect the entire length of the cable to ensure that it is properly seated in all
of the pulley grooves.
13c. Do not allow the use of weight plates or dumbbells to be used as a means to add
additional weight to the weight stacks. Use only the TRUE adder weight system
specifically designed for the machine.
1. Read this installation manual entirely before assembling this equipment.
2. Verify that there is adequate space surrounding this piece of equipment for safe access and
operation. Installation must meet ADA requirements for accessibility.
3. Install this piece of equipment on a solid level surface that does not deviate more than 1/8”
over a 10’ distance (or as defined and required by local building and architectural codes.)
4. TRUE strongly recommends that all equipment be anchored to the floor to prevent movement
and increase stability.
•Due to the wide variation of flooring on which the unit can be installed, contact a
qualified contractor to determine an appropriate fastening system for your floor.
•Use 3/8” diameter hardware (10 mm) to anchor the machine. Anchors should have a
minimum pull out force of 220 lb (110 kg) for each position.
•When attaching the machine to the floor, if there is a gap between the machine foot
and the floor, do not use the anchor to remove the gap as this can cause the
machine frame to deform. Instead, place a shim between the bottom of the foot and
the floor, then tighten the anchor.
•Anchoring holes are provided on the feet of the frame. All anchoring locations must
be used when anchoring the equipment to the floor.
5. DO NOT install any fitness equipment near a pool, hot tub or other damp locations. Corrosion
caused by installation in these locations can lead to premature failure of components.
6. Be sure all hardware is tight before using this machine.
7. Some assembly materials may come preassembled in the carton. Refer to Chapter 2:
Assembly Guide for instructions on disassembling assembly materials where appropriate
before beginning assembly.
1. Refer to the maintenance schedule table in this manual for when to perform maintenance.
2. Check the function of your machine DAILY by verifying the following:
•If equipped with cables, inspect cables and end fittings for any signs of wear.
Replace if worn, frayed, or damaged with TRUE replacement components.
•Verify that all adjustments are possible and carried out with ease. Make sure that
each adjustment pin inserts completely into each position without binding.
•Verify that safety catches and stops are in proper working order and engaged.
•Verify that the exercise is performed smoothly, free of noise, and/or binding.
•If equipped with a weight stack, verify that the proper weight selector pin is in place.
3. Check the function of your machine WEEKLY by verifying the following:
•Nuts, Bolts, and Fasteners: check tightness weekly. If any hardware has become
loose, retighten it, use Loctite
™
Threadlocker 242, or both.
•Frames and Lifting Arms: Inspect weekly for integrity and function. Replace any
component at first signs of wear. Use only TRUE supplied components.
4. Replace any warning label at the first sign of wear. Labels and the facility safety sign may be
obtained from TRUE.
Preventative maintenance is crucial to maintaining the function and safety of this equipment. Your
G
ENERALCAREAND
M
AINTENANCE
facility must establish written guidelines for preventative maintenance and keep written or online
records of the maintenance performed on these products. As a minimum, the items presented in
the SAFETY section of this document and the items that follow here, should be included in your
maintenance program.
Strength (Composite)
Ab Crunch-Back Row
CHAPTER 1: SAFETY INSTRUCTIONS
1. Cables (If equipped): inspect end fittings daily for wear. Inspect the entire length of the
cable weekly. Replace cables at the first sign of wear and on an annual basis. If the cable
tension has been adjusted, be certain that the cable nut is tight.
2. Nuts, Bolts, and Fasteners: check tightness weekly. If any hardware has become loose,
retighten and/or use Loctite
using the machine.
3. Safety Catches: inspect catches, stop rods and their associated fasteners weekly. Tighten
any loose hardware and replace any components at first signs of wear.
4. Frames: sweat, disinfecting sprays and spills can lead to corrosion which may lead to
premature failure of components. Wipe all machines down with a damp cloth and dry
completely each day. This includes painted parts, chrome parts and upholstered pads.
5. Painted and chrome plated parts: use Simple Green with a dilusion of 32:1 or similar
cleaner for light dirt and grime. Use Turtle Wax Polishing Compound or a good car polish to
remove heavier dirt and grease as well as for polishing. DO NOT use solvents, lacquer
thinner, acetone or finger nail polish remover. For scuffs and marks that are not removed
by the above methods use a soft scrub cleanser. Make sure all parts are dry upon
completion.
6. Weight stack enclosures (shrouds)(If Equipped): wipe down with a damp cloth as needed.
7. Exercise instruction labels: clean with soap and water as needed.
8. Guide rods (If equipped): wipe all dirt and dust from th
application of Tri-Flow
then wipe the guide rods with the rag. DO NOT use oil lubricants such as WD-40. Caution: Tri-
TM
Flow
9. Bronze bushings: check monthly for signs of wear and replace as needed.
10.Linear Bearing Shafts: wipe any accumulation of dust or other contaminants from the
shafts on a weekly basis. Apply a thin layer of a Teflon
TRUE recommends Magnalube
11.When replacing any component, use only TRUEsupplied parts.
12.Be sure all hardware is tight before using the machine.
will stain carpet and clothing.
TM
brand Threadlocker 242. Be sure all hardware is tight before
TM
or other teflon spray lubricant. Spray the Tri-FlowTM on a rag and
® brand.
e guide rods before applying a light
® (PTFE) grease on a weekly basis.
Retain these instructions for future reference.
If you have any questions, do not hesitate to contact your TRUE dealer or TRUE Fitness Technology
Secure the footplate to the right main
frame rail using the identied hardware.
Note: Only the screw for securing the
footplate to the right main frame rail is
used at this time. e screw for the le
main frame rail is used to secure the
footplate in Step 8 (Footplate Assembly
[Cont.])
ItemPart NumberDescriptionQuantity
28SC10SF100XRIGHT MAIN FRAME1
16SC10MF400XFOOTPLATE ASSEMBLY1
17C 658FLAT HEAD HEX CAP
Secure the front and back linkage
assemblies to the pull arm assembly using
the identied hardware.
Note: e connecting shas can only be
inserted in the link assemblies as shown
due to the sha at ends matching up
with the designated holes on the pull arm.
Secure the forearm pad assembly to
the front and back linkages using the
identied hardware.
Note: Depress the height selector paddles
to engage the selector pin for properly
aligning the top axle holes of the front and
back linkages.
Note: e connecting shas can only be
inserted in the link assemblies as shown
due to the sha at ends matching up
with the designated holes on the pull arm.
Secure the forearm pads to the forearm
pad assembly using the identied
hardware.
Note: e forearm pads are le and
right dependent. Only the right pad is
shown for reference, but both forearm
pads must be installed during this step.
20
ItemPart NumberDescriptionQuantity
14SC10PD400RIGHT PAD1
20C 658FLAT HEAD HEX CAP
4
SCREW 3/8”-16 UNC x 1”
Note: The forearm pads are left and right dependent.
Preventative maintenance is
written
these products.
follow
IMPORTANT
specifically
warranty.
DAIL
The following items are critical to the safety of users and maintenance staff as well as ensuring the optimum performance
of
not r
WEEKL
The followin
of
scheduling regular maintenance or inspections.
Strength (Composite)
Ab Crunch-Back Row
CARE & MAINTENANCE:
DAILY INSPECTION & MAINTENANCE:
the machines. These inspections should be performed each day before the equipment is subject to use. TRUE Fitness is
esponsible for performing or scheduling regular maintenance or inspections.
•Inspect cables for wear, tension, and proper connection (as described in the cable inspection section below) if equipped.
•Inspect all adjustment pins, weight stack pins, set screws, gas shocks, snap links, and pulleys if equipped.
•Inspect all safety and instructional decals.
•Inspect all weight stack shields if equipped.
•Verify that rubber hand grips are intact and secure.
•Verify that anti-skid foot grips are intact and secure
•Verify that the weight stack selector pin is attached with the coiled lanyard to the top plate if equipped.
crucial to maintaining the function and safety of this equipment. Your facility must establish
guidelines for preventative maintenance and keep written or online records of the maintenance performed on
As a minimum, the items presented in the Safety Instructions section of this document and the items that
here, should be included in your maintenance program.
: Always purchase replacement parts from TRUE Fitness. Many parts are tested and manufactured
for TRUE Fitness equipment. Use of unapproved parts may cause serious injury and/or void the limited
Y INSPECTION & MAINTENANCE:
WEEKLY INSPECTION & MAINTENANCE:
the machines. These inspections should be performed each week. TRUE Fitness is not responsible for performing or
•Check entire length of cable & end fittings for any signs of wear if equipped. Replace immediately as required. (Refer
to Daily Maintenance Section).
•Verify that a minimum of 1/2 inch (12.7mm) of the threaded portion of the cable bolt is threaded into the top plate
and that the nut is tight if equipped with a cable. (See Cable Inspection & Maintenance Section).
•Perform a function test by placing the selector pin in the top plate and cycling the machine through theintended
motion if equipped with a cable. Verify that the machine operates smoothly without binding. Select a moderate weight
and repeat.
•Verify that each pulley rotates freely when performing the exercise if equipped with pulleys. A pulley that does not
rotate will cause extreme cable wear and could lead to cable failure. Determine cause and remedy immediately.
•Verify that the adjustment pop pins retract easily and fully engage (when released) into each adjustment disc hole/slot.
The pop pins are spring loaded so they should return to the engaged position when you release the knob.
•Verify that the adjustment pin disengages and engages freely when actuating the adjustment mechanism. Be sure that
the adjustment pin inserts fully into the adjustment disc.
•Verify that all hardware is tight and that associated frame members are secure. Apply a few small drops of athread
locking compound such as Loctite on any loose bolts.
•Inspect frame for integrity and function. Replace any components at the first sign of wear with only TRUE
parts.
Y INSPECTION & MAINTENANCE:
g items are critical to the safety of users and maintenance staff as well as ensuring the optimum performance
TRUE recommends that scheduled maintenance be performed by a qualified service technician. Please contact your
dealer or visit www.truefitness.com to contact a local TRUE authorized service technician.
Monthly:
Clean guide rods and lubricate with a Teflon grease if equipped with guide rods.
Every 6 months:
Lubricate pivot bearing and linear bearings with lithium grease.
CLEANING THE EQUIPMENT:
CLEANING THE EQUIPMENT:
Daily Cleaning:
Wipe all machines with a water dampened cloth and dry completely. This includes painted parts, chrome plated parts
(except guide rods), plastic parts, and upholstered pads. It is important not to leave parts damp. This will increase the
potential for corrosion to occur.
CAUTION:
Certain anti-bacterial cleaners and other harsh cleaning agents can induce corrosion on the machine components. These
solutions can also dry out and cause cracking and splitting on the upholstery.
Heavy Duty Cleaning:
Guide Rods (If Equipped): Clean and lubricate with a Teflon Spray. Be sure to coat the entire guide rod. Spraying
lubricant into the cap plate bushings is also recommended.
Chromed Adjustment Tubes: Wipe away dust and dirt before applying a Teflon spray lubricant. TRUE Fitness
recommends using TriFlow or a similar brand.
Linear Bearings: Clean the linear shaft and lubricate (as required) with Teflon based grease. Keeping linear bearings clean
and lubricated is critical to long life and good performance.
Painted Frames: If you have scuff marks, grease or a heavy dirt buildup on frame components, start with a mild soap
solution or a diluted solution of a product such as Simple Green with a dilusion of 32:1. If you cannot remove the marks
using those methods, use a car polish/cleaner. DO NOT use solvents such as lacquer thinner, mineral spirits or acetone.
For deeper scuff marks, use an automobile finish rubbing compound.
Upholstery: For heavy duty cleaning, use a mild soap solution. This method should be sufficient in the majority of
instances. In severe stain cases, you can use a solution of 5-10% household bleach diluted with water. Be sure to test an
inconspicuous area first. DO NOT use chemical cleaners on the vinyl upholstery. You can also use a lanolin based hand
cleaner to clean your upholstery. Wipe off after cleaning with a damp cloth and thoroughly dry. Plastic Parts: use a mild
soap solution to clean dirt and grease marks. Labels: use a mild soap solution to clean dirt and grease marks. Shrouds: use
a mild soap solution to clean dirt and grease marks.
CAUTION:
Do not use any acidic cleaners. Doing so will weaken the paint or powder coatings and may void the TRUE Fitness
Warranty. Never pour or spray liquids on any part of the equipment. Allow the equipment
If you determine that the equipment needs service, make sure that the equipment cannot be used inadvertently and ensure
other users know that the machine needs service.
*To order parts or to contact a TRUE Authorized Service representative, please visit www.truefitness.com
CABLE INSPECTION & MAINTENANCE:
CABLE INSPECTION & MAINTENANCE:
One of the most critical areas that require frequent inspection on any weight machine is the cable or belt system that lifts
the weight stack if the machine is equipped with those items. Sudden failure of a worn cable can, in some instances, result
in injury to the user. It is the responsibility of the facility to inspect the cables frequently.
Cables are components that wear over time. This means that the more often a piece of equipment is used, the greater the
likelihood that cable wear will occur. This holds true for equipment made by any manufacturer and applies to urethane
belts as well as wire rope cables. Listed below are the areas of the cable that require inspection.
*TRUE Fitness recommends that all cables be replaced on an annual basis to maintain the safety of all users.
Cable Wear:
Inspect all cables for any signs of wear. Pay close attention to the cable in the area of the end fittings and attachment
points. Inspect the areas around the pulleys and/or cams. Shown below are examples of cables that exhibit signs of
potential failure. If any of these conditions are apparent, the machine should immediately be taken out of service and
repaired. Be sure to use only cables supplied by TRUE Fitness. DO NOT use cables that have fittings attached with hand-
Ensure that the cables are adjusted to remove any slack using the threaded end fittings. These are normally located at the
weight stack connection. Depending upon the machine, there may be multiple threaded fitting on multiple cables. You
can determine if there is too much slack by performing the exercise. As you start to move a load arm or handle, the weight
stack should lift immediately. If not, the cable tension needs to be adjusted.
To adjust the cable tension, loosen the cable nut
that is located on the cable bolt connected to the
top plate. Tighten the cable bolt until the top plate
is barely lifted off of the first weight plate and then
re-tighten the cable nut.
CAUTION:
A minimum of 1/2 inch (12.7mm) of the threaded
portion of the cable bolt must be threaded into the
top plate.
*No more than 1 inch (25.4 mm) of the threaded
portion of the cable bolt should be visible.
Handle Fittings (if applicable):
Inspect the cable fittings where any handles are
attached to the end of the cable. The fittings supplied
with this machine are load rated snap-links. Ensure
that the snap-link opens and closes easily and is fully
engaged when closed. Replace the snap-link as
needed.
TRUE Fitness recommends that you gather the serial number, model number, and a brief description of the
reason for the request. Aer information has been gathered you may choose to contact your selling dealer or
local service company to set an appointment. (If you are not familiar with who is in your area, you may visit
our website at www.truetness.com and use our dealer locator to obtain the contact information for the closest
dealer).
You may also contact TRUE Fitness’ customer support team by calling 800-883-8783 or emailing us at service@
truetness.com Monday — Friday during normal hours of operation.
TRUE FITNESS SERVICE DEPARTMENT
865 HOFF ROAD
ST. LOUIS, MO 63366
Interested in TRUE products? Please contact us with any sales or product inquires so that we may direct you to
the appropriate sales representative to answer your questions.
TRUE FITNESS HOME OFFICE
865 HOFF ROAD
ST. LOUIS, MO 63366
Unfortunately, sometimes materials can be damaged during shipment. If materials are damaged during
shipment, please follow the guidelines below to determine the appropriate process for you to follow in case of
damages.
Severe Damage:
Obvious damage to external packaging / internal product. Please refuse the shipment and it will be returned to
TRUE Fitness by the carrier. Contact the TRUE Fitness customer support team by calling 800.883.8783 or sales
support team by calling 800.426.6570 Monday-Friday during normal hours of operation to notify us that the
shipment has been refused. Once we have received the damaged shipment, a replacement shipment will be sent
to you. Only refuse the damaged piece if the shipment is multiple boxes.
Slight Damage:
e box may have minimal damages and you are not sure if the actual product is damaged or not. You must
sign the bill of lading as damaged when accepting the shipment. Once you have opened the box and you have
determined something is indeed damaged please gather the serial number, model number, description and
photos of damages. Please make sure the photos include the damaged product as well as the damaged box the
product arrived in. Contact the TRUE Fitness customer support team by calling 800.883.8783 or sales support
team by calling 800.426.6570 Monday-Friday during normal hours of operation.
Concealed Damage:
You may receive a shipment that looks intact and discover once the box has been opened that there are hidden
damages. Please notify the carrier immediately. We will not be able to le a claim if the carrier is not notied
in a timely manner. Once you have called the carrier you will need to gather the serial number, model number,
description and photos of damages. Contact the TRUE Fitness customer support team by calling 800.883.8783 or
sales support team by calling 800.426.6570 Monday-Friday during normal hours of operation.
Warranties outside the U.S. and Canada may vary - Please contact your dealer for details. Specications subject to change without notice.
COMPOSITE STRENGTH AB CRUNCH / BACK ROW
• Safer and more eective method of functional training for users of all ability levels
• Incorporates both upper and lower body exercises for a more ecient workout
• Swiveling shin pad unlocks to incorporate oblique muscles for added results
• Enables users to burn more calories and strengthen more muscle groups in less workout time
Light starting weights and heavy load capacities accommodates all ability levels.
CHAPTER 5: ADDITIONAL INFORMATION
Ab Crunch-Back Row
Product Dimensions
85” L x 31” W x 61” H / 216 cm x 79 cm x 155 cm
Product Weight
557 lbs / 253 kg
Warranty
TEN YEAR WARRANTY COMMERCIAL PRODUCTS – Frame Components and Welds excluding Coatings
FIVE YEAR WARRANTY - Bushings, Sealed Rotating Bearings, Pulleys, Weight Plates and Guide Rods excluding Coatings
ONE YEAR WARRANTY - Cables, Linear Bearings and Shafts and all other components not mentioned elsewhere in this warranty
90-DAY WARRANTY - Normal wear parts including but not limited to Labels, Upholstered Pads and Grips
ONE YEAR WARRANTY – Labor
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Strength (Composite)
Ab Crunch-Back Row
All TRUE® Fitness products are distributed by TRUE and are
warranted to the original registered product purchaser and the
parts of the TRUE product (the “Product”) listed below, under
normal use and service, shall be free of manufacturing defects
in workmanship and materials only for the period of time
beginning from the original date of purchase set forth below:
Frame*10 Years
Parts
Bearings, Bushings, and Weight Plates
Guide Rods and Pulleys
Cables and Belts
Cosmetics, Coatings, Grips, and Upholstery
Labor
Frame
Bearings, Bushings, Weight Plates
Guide Rods and Pulleys
Cables and Belts
Cosmetics, Coatings, Grips, and Upholstery
NOTE: Warranty valid for USA and Canada only.
NOTE: Failure to register this product will result in no
servicing or authorization of parts to be shipped.
NOTE: Buying after-market products from a 3rd party will
result in voided warranty.
NOTE: This product is intended for Commercial use. If this
product will not be used in this particular setting, please
contact TRUE as is warranty is void.
Frame: The frame is warranted for defects in material and
workmanship for a 10 years. The frame is warranted for labor
and freight (for parts shipped from TRUE) for one year from
date of purchase. * This limited warranty on structural frame
does not include paint or coatings.
5 Years
5 Years
1 Year
3 Months
1 Year
1 Year
1 Year
1 Year
6 Months
Cosmetics: The Composite Strength Line cosmetic parts,
coatings, grips and upholstery are warranted for defects in
material and workmanship for six months with labor warranty
to match the parts warranty period. This limited warranty
does not cover damage or equipment failure resulting from
or caused by improper assembly/installation, failure to follow
instructions and warnings in owner’s manual, accident,
misuse, abuse, unauthorized modication, or failure to provide
reasonable and necessary maintenance. This limited warranty
will apply to, but may not be limited to, plastic covers, shrouds,
caps, badges, overlays, paint, coatings, soft step inserts, and
grips.
Labor: Labor is covered for a period of one year from the
date of purchase unless otherwise expressed within this
limited warranty as long as a TRUE authorized service provider
performs the service. Service that requires over 50 miles of
travel may be subject to additional charges. Reasonable and
necessary maintenance guidelines can be found in the owner’s
manual.
Claims Procedure: TRUE Limited Warranty service may be
obtained by contacting the authorized TRUE dealer from
whom the Product was purchased. If the dealer from whom
the Product was purchased is no longer an authorized TRUE
dealer, then TRUE Limited Warranty service may be obtained
by contacting TRUE directly using the following contact
information:
TRUE Fitness, Service Department
865 Ho Road, St. Louis, MO 63366
1.800.883.8783
Hours of operation 8:30am - 5:00 pm CST
Parts: The Composite Strength Line’s mechanical parts are
warranted for defects in material and workmanship for ve
years with one year labor warranty. Cables and belts are
warranted for defects in material and workmanship for one
year with one year labor warranty.This limited warranty does
not cover damage or equipment failure resulting from or
caused by improper assembly/installation, failure to follow
instructions and warnings in owner’s manual, accident,
misuse, abuse, unauthorized modication, or failure to provide
reasonable and necessary maintenance.
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Strength (Composite)
Ab Crunch-Back Row
The above Limited Warranty is subject to and will be in
accordance with the conditions set forth below:
1. THIS LIMITED WARRANTY GIVES YOU SPECIAL LEGAL
RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH
VARY FROM STATE TO STATE.
2. This Limited Warranty can be processed only if the Warranty
Registration Form is completed online, or if the attached form
is lled in, signed by the original purchaser, and mailed to
TRUE within 30 days of purchaser’s receipt of this Product. The
serial number must be intact on the Product for this Limited
Warranty to be valid.
3. This Limited Warranty applies to the product only while the
Product remains in the possession of the original purchaser
and is not transferable
4. This Limited Warranty becomes VALID ONLY if the Product
is initially assembled/installed by a TRUE authorized dealer/
technician (if anyone other than a TRUE authorized dealer/
technician initially assembles and installs the Product, this
Limited Warranty will be void unless the written authorization
of TRUE is rst obtained).
5. This Limited Warranty does not cover damage or equipment
failure resulting from or caused by improper assembly/
installation, failure to follow instructions and warnings in
owner’s manual, accident, misuse, abuse, unauthorized
modication, or failure to provide reasonable and necessary
maintenance (as referenced in thw owner’s manual.)
6. This Limited Warranty applies only to the cost of repair or
replacement of parts and does not include labor (beyond
the above warranty period), transportation, service, return
and freight charges associated therewith except as expressly
specied herein.
7. This Limited Warranty shall not apply to: Service calls to
correct installation of the equipment or instruction to owners
on how to use the equipment; or any labor costs incurred
beyond the applicable labor warranty period.
8. This Limited Warranty, which is given expressely and in lieu
of all other express warranties, constitutes the only warranty
made by TRUE.
9. ANY IMPLIED WARRANTY, INCLUDING WITHOUT
LIMITATION THE WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED IN
DURATION AND REMEDY TO THE TIME PERIOD COVERED
BY THE LIMITED WARRANTY. SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
10. THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE
AND EXCLUSIVE REMEDIES AND TRUE’S ENTIRE LIABILITY
FOR ANY BREACH OF THIS LIMITED WARRANTY. TRUE’S
LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED
THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCT,
NOR SHALL TRUE UNDER ANY CIRC UMSTANCES BE LIABLE
FOR ANY CONSEQUENTIAL, INCIDENTIAL, SPECIAL, OR
PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR
INDIRECT. SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDNETIAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY
NOT APPLY TO YOU.
NOTE TO AUTHORIZED WARRANTY LABOR PROVIDERS:
Warranty labor reimbursement or warranty parts rights may
not be transferred to, reassigned to, a third party without the
express written consent of TRUE. Even jobbing out warranty
labor requires TRUE’s written approval.
COMPOSITE STRENGTH LINE SERIAL NUMBER:
The Composite SC-1010 comes with one serial number on the
base of the machine. Please write down your serial number
below and keep for your records.
SERIAL NUMBER:
SAMPLE SERIAL NUMBER STICKER:
Keep this page for your records
Page # 46 of 46
Strength (Composite)
Ab Crunch-Back Row
CHAPTER 5: ADDITIONAL INFORMATION
Thank you for purchasing a TRUE product. To validate the TRUE product warranty the fast and easy way,
please go on-line now to truetness.com/support and register your product. The information you provide will
never be distributed to any other individuals or agencies for any purpose. If you prefer to mail your warranty
card, have the owner of the product complete the information below and return it to TRUE Fitness within 30
days from the date of equipment installation.
To mail your warranty information, please ll in the information below and mail to: Service Dept., TRUE Fitness,
865 Ho Road, St. Louis, MO 63366 (or save postage and register online at truetness.com)
Commercial Warranty Registration
PLEASE PROVIDE YOUR SERIAL NUMBER BELOW.
REQUIRED FOR WARRANTY REGISTRATION:
SERIAL NUMBER:
Model Type
Date of Purchase
Your Company Name
Contact First Name
Contact Last Name
Address
City State ZIP
Email Address Website
Phone Fax
1. Where did you rst learn about TRUE?
___ a. Dealer ____ b. Website
____ c. Advertisement ____ d. Referral
____ e. Current Customer ____ f. Other_______________
2. Why did you purchase a TRUE product?
___ a. Design/Appearance ___ b. Dealer Suggestion
___ c. Price/Value ___ d. Quality Construction
___ e. Performance ___ f. TRUE Reputation
___ g. Other_________________________
3. Please indicate your type of facility:
___ a. Apartment/Condo ___ b. Corporate Fitness Center
___ c. Municipality ___ d. Health Club/Gym/Spa
___ e. Hotel/Resort ___ f. Military Base
___ g. Student Rec Center ___ h. Other
4. What other types of equipment does your company ly own?
___ a. Treadmill Brand ________________
___ b. Bike Brand ________________
___ c. Elliptical Brand ________________
___ d. Free Weights/Gym Brand ________________
5. How many people use your facility on a daily basis?
___ a. <25 ___ b. 25-75
___ c. 76-150 ___ d. 150+
6. Do you plan to purchase more tness equipment
in the next 6-12 months?
____ Yes ____ No
7. If you answered “yes” to question 6, what type do you
plan to purchase?
____ a. Treadmill ____ b. Elliptical
____ c. Stationary Bike ____ d. Free Weights
____ e. Gym ____ f. Other ______________
8. Would you recommend TRUE to other club owners?
____ Yes ____ No
9. You are a valued TRUE customer and your suggestions
allow us to continually improve your experience. Is there
anything else you would like us to know? Please explain: