IN DEX
TRUE RESIDENTIAL
®
15 INCH CLEAR ICE MACHINE
INSTALL GUIDE AND USER’S MANUAL
PRESERVE THE MOMENT
®
C ONTEN T S
INSTALLATION CHECKLIST 1
15 INCH TRUE ICE® MACHINE MODELS 3
FEATURES OF THE TRUE ICE® MACHINE 6
OWNERSHIP 6
SAFETY PRECAUTIONS 6
PROPER DISPOSAL AND CFC DISPOSAL 7
WARNING & SAFETY LABELS 7
UNCRATING 8
ELECTRICAL SPECIFICATIONS 9
INSTALLATION SPECIFICATIONS 12-14
INSTALLATION SPECIFICATIONS FOR SOLID PANEL AND INTEGRATED PANEL (OP) 15 -19
INSTALLING DOOR STOP 20
PLUMBING CONNECTIONS 20
LEVELING ICE MACHINE 21
WATER SUPPLY 21
DRAIN CONNECTION 22
WATER FILTER 23
POSITION THE UNIT 23
PUMPING HEIGHTS 24-25
DRAIN ALARM (DRN) 26
TRUE PRECISION CONTROL® OPERATION AND TRUE ICE® MACHINE COMPONENTS 29
BEFORE OPERATING 32
ICE MAKING SEQUENCE 32
POWER AND BIN LIGHT 33
CUBE SIZE ADJUSTMENT 33
BIN THERMOSTAT / ICE LEVEL ADJUSTMENTS 34
BREAKER RESET 34
WATER QUALITY SETTING 34
GENERAL MAINTENANCE 37
WATER SHUTTERS, ICE CHUTE, AND PUMP CLEAN-OUT CAP 38
SPRAY BAR DISASSEMBLY 39
WATER FILTER REPLACEMENT AND REPLACEMENT PARTS 40
CONDENSER CLEANING INSTRUCTIONS 40
STAINLESS STEEL EQUIPMENT CARE AND CLEANING 41
DESCALING AND SANITIZING 42-43
EXTERIOR CLEAN, WINTERIZING AND RESTART INSTRUCTIONS 43
FREQUENTLY ASKED QUESTIONS 44
WARRANTY 45
INSTALLATION CHECKLIST
Use this checklist during installation to ensure that no part of the process has been overlooked.
Has an authorized True dealer or licensed installer inspected stainless steel surfaces for imperfection?
(Cosmetic defects are covered by a limited 30-day warranty)
Have all packaging materials and tape been removed?
Is the water temperature always between 40˚F (4˚C) and 100˚F (38˚C)?
Is the power cord plugged into a properly grounded three-prong outlet in accordance
with all applicable electrical codes?
Have the water supply and drain connections been made?
Has the ice machine drain line been routed into an open drain with no more than eight feet (2.4 m) of rise
and 100 feet (33 m) of run?
Is the unit leveled properly with all leveling legs making contact with the floor?
Has the door stop been installed? (If required)
Are panels attached securely and properly aligned? (Overlay cabinets only)
Has the machine been set for the local water quality?
Has the water filter been installed?
Is the water supply turned on?
Have the connections been checked for water leaks?
Is the machine turned on and working properly?
Have the first two batches of ice been discarded?
Does the machine shut off when ice is held against the thermostat tube?
Has the customer reviewed the unit’s operation in this manual?
Has the customer reviewed the schedule of maintenance of the machine?
15 INCH TRUE ICETM MACHINE INSTALL GUIDE
1
15 INCH STAINLESS STEEL
STAINLESS STEEL DOOR (SS)
TM
15 INCH TRUE
TUI-15-R/L-SS-B
ICE MACHINE
15 INCH OVERLAY PANEL
SOLID PANEL READY DOOR (OP)
TM
15 INCH TRUE
TUI-15-R/L-OP-B
ICE MACHINE
15 INCH TRUE ICETM MACHINE INSTALL GUIDE
3
FEATURES OF THE ICE MACHINE
OWNERSHIP
SAFETY PRECAUTIONS
5 - 9
PROPER DISPOSAL AND CFC DISPOSAL
WARNING & SAFETY LABELS
UNCRATING
ELECTRICAL SPECIFICATIONS
15 INCH TRUE ICETM MACHINE INSTALL GUIDE
5
FEATURES OF THE TRUE™ ICE MACHINE
SAFETY PRECAUTIONS
• Produces up to 70 pounds of ultra-clear gourmet
ice cubes per day.
• Stores 28 pounds of ice cubes.
• Three-Character LED display tells you what your
machine is doing.
• Auto-clean sequence for walk-away cleaning
simplicity.
• Cleaning time remaining is shown on the display.
• Drain pump standard on all models.
• Built-in water filter insures that no parts are
exposed to unfiltered water.
• Fourteen-Color LED bin light.
• High quality ice scoop and built-in scoop holder
included.
• Automatic filter change reminder.
• UL approved for outdoor use.
• Industry-leading True Warranty on page 42.
• This ice machine must be properly installed
and located in accordance with the installation
instructions before it is used.
• Do not allow children to climb, stand or hang
on the ice machine. They could damage the ice
machine and seriously injure themselves.
• Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
• Keep hands away from the “pinch point” areas and
gaps between the doors and cabinet. Small areas
are not necessarily safe.
• Unplug the ice machine before cleaning behind
the kickplate or making repairs.
• Setting power switch to OFF only removes power
from the refrigeration system, it does not remove
power from other circuits. To fully power-down the
machine it must be unplugged.
OWNERSHIP
TO INSURE THAT YOUR UNIT WORKS PROPERLY
FROM THE FIRST DAY, IT MUST BE INSTALLED
PROPERLY.
NOTE: WE HIGHLY RECOMMEND A TRAINED
INSTALLER, PLUMBER OR ELECTRICIAN INSTALL
YOUR TRUE RESIDENTIAL® ICE MACHINE. THE
COST OF A PROFESSIONAL INSTALLATION IS
MONEY WELL SPENT.
Before you start to install your True Residential® Ice
Machine, carefully inspect it for freight damage. If
damage is discovered, immediately file a claim with
the delivery freight carrier. True is not responsible for
damage incurred during shipment.
Any questions about the installation please
contact your True dealer or True Technical Service
Department at 844-746-9423. Please have your
model and serial numbers available when you call our
Service Department.
NOTE: WE STRONGLY RECOMMEND
THAT ANY SERVICING BE PERFORMED
BY A QUALIFIED INDIVIDUAL.
WARNING: PROPER INSTALLATION REQUIRES
CONNECTION TO THE WATER SUPPLY, A DRAIN
AND A DEDICATED ELECTRICAL CIRCUIT. THESE
CONNECTIONS ARE THE RESPONSIBILITIES OF
THE INSTALLER. IMPROPER CONNECTIONS CAN
RESULT IN PERSONAL INJURY, PROPERTY DAMAGE
AND IMPROPER OPERATION. THE ICE MACHINE
MUST BE INSTALLED ACCORDING TO ALL
APPLICABLE NATIONAL, STATE AND LOCAL
CODES AND REGULATIONS.
6
TRUE RESIDENTIAL
®