IMPORTANT:
All Products shown are prototype. Actual product delivered may vary.
Product specifications, features & software are subject to change without notice. For the most up-to-date owner's manual
please visit www.truefitness.com.
For documents in additional languages please visit www.truefitness.com/resources/document-library/
IMPORTANTE:
Todos los productos mostrados son prototipos. La realidad el producto suministrado puede diferir. Especificaciones de
productos, características y software están sujetas a cambios sin previo aviso.
Para la más actualizada de este manual del propietario, por favor visite www.truefitness.com
Para los documentos en otros idiomas, por favor visite www.truefitness.com/resources/document-library/
IMPORTANT:
Tous les produits présentés sont prototype. Le produit réel livré peut varier.
Spécifications du produit, caractéristiques et logiciels sont sujettes à modification sans préavis. Pour la
plus à jour le manuel du propriétaire s’il vous plaît visitez www.truefitness.com.
Pour documents dans des langues supplémentaires, veuillez www.truefitness.com/resources/document-library/ de visite
ﺞﺘﻨﻣﻠا تﺎﻔﺻاﻮﻤ تاﺰﻴﻣﻠا و ﺞﻤاﺮﺒﻠا و ﺮﻴﻴﻐﺘﻟﻠ ﻊﻀﺨﺗ نود رﺎﻌﺷإ،
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WICHTIG:
Alle hier gezeigten Produkte sind Prototypen. Das tatsächliche Produkt ausgeliefert wird, kann variieren. ProduktSpezifikationen, Funktionen und Software können sich ohne vorherige Ankündigung ändern. In den meisten Fällen
bis zu Bedienungsanleitung Bisher besuchen Sie bitte www.truefitness.com.
Für Dokumente in weiteren Sprachen finden Sie unter www.truefitness.com/resources/document-library/
BELANGRIJK:
Alle getoonde producten zijn prototype. Daadwerkelijke product geleverd kan verschillen.
Product specificaties, eigenschappen & software zijn onderhevig aan verandering zonder kennisgeving. Voor de
meest actuele handleiding van de eigenaar kunt u terecht www.truefitness.com.
Voor documenten in andere talen kunt u terecht op www.truefitness.com/resources/document-library/
ВАЖНО:
Все товары указаны прототипа. Фактический продукт, поставляемый могут отличаться.
характеристики, особенности и программного обеспечения могут быть изменены без предварительного
уведомления.
Для получения самой последней на сегодняшний день руководство по эксплуатации пожалуйста, посетите www.
truefitness.com
.Для документов на другие языки, пожалуйста, посетите www.truefitness.com/resources/document-library/
Frank Trulaske began TRUE Fitness over thirty-five years ago with the simple philosophy of delivering superior fitness products,
service and support. Today, TRUE is the global leader in premium fitness equipment for the commercial and residential markets.
Our goal is to be the leader in technology, innovation, performance, safety and style. TRUE has received many awards for its
products over the years and remains the benchmark for the industry. Fitness facilities and consumers invest in TRUE equipment
for their durable commercial platforms, used in all its products, both commercial and residential alike.
The
proud manufacturing tradition of quality and the culture of innovation at TRUE have given rise to a full line of extraordinary
cardio and strength equipment. As a result, people all over the world are benefiting from the TRUE experience. Innovation across
the entire product line has made TRUE successful and is a trademark of the TRUE heritage. TRUE’s patented Heart Rate Control
technology is just one of the remarkable ways we deliver simple and superior performance every user can enjoy, and most
importantly, use to achieve personal health and fitness goals.
At th
e heart of our success is the relentless and systematic life testing of both our products and their components. We have
dedicated employees who understand our philosophy is to deliver the best products in the world.
goal is to deliver the world’s best premium equipment for our customers’ health and fitness solutions.
Our
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PERFORMANCE 100/300 TREADMILL OWNER’S MANUAL
TABLE OF CONTENTS:
Chapter 1: Safety Instructions
Safety Instructions
Space Requirements……………………………..
Use of Safety Key……………………………… 4
Grounding Instructions…………………………
Power Requirements…………………………….
Warning Decals……………………………… 7
Heart Rate Monitoring…………………………
Heart Rate Control………………………….. 18
Program Descriptions………………………….
Console Overview…………………………….. 20
Console Navigation…………………………….
User Profiles………………………………… 26
Creating And Managing A Workout…………
Utility Functions……………………………….
…………………………….. 1
4
5
6
8
9
10
15
17
19
23
28
32
Chapter 5: Care & Maintenance
Care & Maintenance……………………………
Cleaning the Equipment………………………..
Running Belt Alignment………………………..
Tensioning the Running Belt…………………...
Treadmill Lubrication…………………………..
Leveling the Treadmill…………………………..
Other Scheduled Preventive Maintenance…… 36
Long Term Storage……………………………...
Chapter 6: Customer Service
Contacting Service……………………………...
Contacting Sales………………………………..
Reporting Freight Claims or Parts Damage……. 38
Chapter 7: Additional Information
Troubleshooting Guide……………………....…39
Warranty Registration………………………….
Product Specifications………………………….
Appendix A
The Wahoo RunFit App………………………
33
33
34
35
35
35
36
37
37
49
44
52
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IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE SAFETY INSTRUCTIONS
This equipment is intended for a residential setting. This owner’s manual should be accessible to all family members and guests who
may use this equipment.
WARNING:
ALL EXERCISERS MUST READ ALL INSTRUCTIONS BEFORE USING THE EQUIPMENT.
WARNING:
Heart rate monitoring systems may be inaccurate for some individuals. Over-exercising may result in serious injury or death. If
you feel faint, stop exercising immediately.
WARNING:
Equipment should be immediately taken out of use if it fails to work properly or when a warning is presented electronically.
TRUE STRONGLY recommends seeing a physician for a complete medical exam before undertaking an exercise program,
particularly if the user has a family history of high blood pressure or heart disease, is over the age of 45, smokes, has high
cholesterol, is obese or has not exercised regularly in the past year. Additionally, TRUE recommends consulting a fitness
professional on the correct use of this product. If at any time while exercising the user experiences faintness, dizziness, pain or
shortness of breath, he or she must stop immediately.
WARNING:
To reduce the risk of electrical shock, always unplug this TRUE product before cleaning or attempting any maintenance
activity. Do not handle the plug with wet hands.
WARNING:
To reduce the risk of burns, fire, electric shock or injury, it is imperative to connect each product to a properly grounded 110V
electrical outlet. A risk of electrical shock may result from improper connection of the equipment’s grounding conductor. Check
with a qualified electrician if you are unsure about proper grounding techniques. Do not modify the plug provided with this
product. If it will not fit an electrical outlet, have a proper outlet installed by a qualified electrician. Your TRUE Fitness product
must be properly grounded to reduce risk of shock if the equipment malfunctions. Your equipment is equipped with an electrical
cord, which includes an equipment grounding conductor and a grounding plug. The plug must be inserted into an outlet that has
been properly installed and grounded in accordance with all local codes and ordinances. A temporary adapter cannot be used to
connect this plug to a two-pole receptacle in North America. If a properly grounded 15 amp outlet is not available, a qualified
electrician must install one.
WARNING:
Do not move the equipment by lifting the console. Do not use the console as a handlebar during a workout.
WARNING:
This product contains chemicals known to the state of California to cause cancer and birth defects or other reproductive harm.
WARNING:
Keep equipment stable on flat ground.
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WARNING:
Replace warning labels that may be worn, damaged or missing.
WARNING:
Replace any non-working or damaged components; remove the unit from service until repair is performed.
WARNING:
To reduce the risk of burns, fire and electric shock or injury to persons, follow these instructions:
•
•
•
•
This appliance should never be left unattended when plugged in.
Do not use any type of extension cord with this product.
Unplug it from the outlet when not in use and before any servicing.
Do not operate the equipment while being covered with a blanket, plastic, or anything that insulates or stops airflow.
WARNING:
Risk of personal injury-crushing hazard when equipment is in operation - Keep feet, hands, fingers away from moving parts.
CAUTION:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Health related injuries may result from incorrect or excessive use of exercise equipment.
Do not use typing or web surfing features at excessive speeds. Always stabilize yourself by holding a stationary handle
when using t yping or web surfing features (varies by console option).
Do not use the contact heart rate grips as a handlebar during a workout.
Any changes or modifications to this equipment could void the product warranty.
To disconnect, turn power OFF at the ON/OFF switch if applicable, then remove plug from electrical outlet.
Never operate a TRUE product if it has a damaged power cord or electrical plug, or if it has been dropped,
damaged, or even partially immersed in water. Contact TRUE Customer Service for a replacement.
Use a TRUE AC power cord or AC/DC adapter only.
Note:
the plug configuration for the power adapter may vary by country.
Position this product so the power cord plug is accessible to the user.
Keep the power cord away from heated surfaces. Do not pull the equipment by the power cord or use the cord as a handle.
Do not run the power cord along the side or under the equipment.
If the electrical supply cord is damaged it must be replaced by the manufacturer, an authorized service agent, or a similarly
qualified person to avoid a hazard.
Do not use this product in areas where aerosol spray products are being used or where oxygen is being
administered. Such substances create the danger of combustion and explosion.
Always follow the console instructions for proper operation.
Close supervision is necessary when used near children under the age of 15, or disabled persons.
Do not use this product outdoors, near water, while wet, or in areas of high humidity including extreme temperature
changes.
Never operate a TRUE product with the air openings blocked. Keep air openings free of lint, hair or any other obstruction.
Never insert objects into any openings in this product. If an object should drop inside, turn off the power, unplug the
power cord from the outlet and carefully retrieve it. If the item cannot be reached, contact TRUE Customer Service.
•
Never place liquids of any type directly on the unit except in the accessory tray or bottle holders. Containers with lids
are recommended
.
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CAUTION
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Wear shoes with rubber or high traction soles. Do not use shoes with heels, leather soles, cleats or spikes. Make
sure no stones are embedded in the soles. Do not use this product in bare feet. Keep all loose clothing, shoelaces
and towels away from moving parts.
Do not reach into or underneath the unit, or tip it on its side during operation.
Use correct ergonomic positioning while running on equipment.
Do not allow animals on or near the equipment while in operation.
Use the side handrails whenever additional stability is required. In case of emergency, such as tripping,
the side handrails should be grabbed and the user should place his/her feet on the side platforms. The front handle bars
should be used to grasp the heart rate sensors or to rest the hand on while operating the activity zone keys, but not for
stability, emergency, or continuous use.
Do not exceed maximum user weight of 350 lbs (159 kg).
Do not use if you have a cold or fever.
When using this exercise machine, basic precautions should always be followed.
Use this equipment only for its intended use as described in this manual.
Do not use attachments not recommended by the manufacturer.
Allow only trained personnel to service this equipment.
Avoid the possibility of bystanders being struck or caught between moving parts by making sure they are out of reach of
the equipment while it is in motion.
This appliance can be used by children aged from 8 years and above and by persons with reduced physical, sensory or
mental capabilities or by those who lack experience and knowledge of it's operation, if they have been given supervision
or instruction concerning use of the appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children without supervision.
Allow only one person at a time on the equipment while it is operating.
It is the sole responsibility of the owner/operator to ensure regular and scheduled maintenance is performed.
To avoid injury stand on the side rails before starting the equipment.
Avoid exiting equipment while leaving the tread belt in motion.
Never walk or jog backwards on the equipment.
Do not change the incline of the equipment by placing objects under it.
To avoid serious injury, do not touch the incline rack while the equipment is in use.
To avoid serious injury, do not touch the belt while the equipment is in use.
Do not operate under blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.
See Grounding Instructions (page 5).
On the machine power switch, the “1” means that the machine power is switched “ON” and the “0” means the machine
power is switched “OFF”.
(CONTINUED)
:
CAUTION:
The Safety Key must be in place on the treadmill console, and should be attached to the user’s clothing. The treadmill will not
operate if the safety key is not attached to the console.
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SPACE REQUIREMENTS:
1 Clothing
2 Clip3
Console
TRUE’s recommendation is to leave a minimum of 20” (0.5m) on each side of the treadmill and a 79” (2 m) safety zone at the
rear of the treadmill. (See Fig 1)
Fig. 1
USE OF SAFETY KEY (E-STOP):
•
•
Attach the safety clip to your clothing before each workout and when treadmill is in use. (See Fig. 2)
Attach the magnetic key to the treadmill.
Fig. 2
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GROUNDING INSTRUCTIONS:
This product must be grounded, if it should malfunction or breakdown, grounding provides a path of least resistance for
electric current to reduce the risk of electric shock. This product is equipped with a grounded cord having an equipmentgrounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and
grounded in accordance with all local codes and ordinances.
DANGER:
•
•
•
•
Improper connection of the equipment-grounding conductor can result in a risk of electric shock.
Check with a qualified electrician or serviceman if you are in doubt as to whether the product is properly
grounded. Do not modify the plug provided with the product. If it will not fit the outlet, have a proper outlet
installed by a qualified electrician.
Do not remove the motor cover or you may risk injury due to electric shock.
The 120-V model is for use on a nominal 120-V circuit and has a grounding plug that looks like the plug illustrated in
figure A. Make sure the product is connected to an outlet having the same configuration as the plug. No adapter should
be used with this product.
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WARNING DECALS:
WARNING:
Replace warning labels that may be worn, damaged or missing.
To replace any worn or missing warning decals contact TRUE Fitness by visiting www.truefitness.com or contact Customer
Service at 800.883.8783 or email service@truefitness.com.
COMPLIANCES:
This equipment complies with all applicable codes and regulations. For a complete list of compliances, please visit
www.truefitness.com
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CHAPTER 2: ASSEMBLY GUIDE
IMPORTANT SAFETY INSTRUCTIONS
Basic Guidelines for Setting up the Treadmill:
After removing the treadmill from the packaging, place your treadmill on a clean, level surface. Make sure the electrical cord easily
reaches a grounded three-pronged outlet and has enough slack to allow the deck to incline without tightening the cord. Do not
allow the treadmill assembly to rest on the cord.
Important Electrical Requirements – 115V:
Your TRUE treadmill requires a dedicated 115 to 120 volt, alternating current (AC), 15 amp grounded outlet circuit. This means
nothing else can be plugged into the same circuit. Most power circuits are rated for this 115 to 120V AC 15 amp requirement.
You must ensure the treadmill does not share the circuit with anything else.
DANGER:
Do not use an extension cord or ungrounded outlet:
The ground helps prevent electrical damage to your treadmill and enhances your safety by helping prevent shock. Check with a
qualified electrician or serviceman if you are in doubt as to whether the treadmill is properly grounded. Do not modify the plug
provided with the treadmill if it will not fit the outlet. Have a proper outlet installed by a qualified electrician.
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CHAPTER 2: ASSEMBLY GUIDE
PRE-ASSEMBLY CHECKLIST:
ItemDescriptionQTY:
A
B
Base
C
D
E
F
G
H
--
Console Assembly
Pedestal Upright (L)
Pedestal Upright (R)
Sport Bottle
Tablet Holder
Bolt Cover
Cable Cover
Hardware Pack
1
1
1
1
1
1
2
1
1
CAUTION:
•Use caution when assembling treadmill. Unpacking and assembling of this trea
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dmill is a two person task.
Chapter 2: Assembly Guide
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CHAPTER 2: ASSEMBLY GUIDE
TREADMILL ASSEMBLY STEPS:
STEP 1 Remove Motor Cover:
a)
Remove the nine (9) screws securing the motor cover to the treadmill frame.
b)
Remove the motor cover and set to the side.
STEP 2 Install Pedestal Uprights:
a)
Slide the left and right pedestal uprights into place.
*DO NOT PINCH THE CABLES
b)
Install four (4) bolts and washers into e
ach pedestal, but do not fully tighten.
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11
CHAPTER 2: ASSEMBLY GUIDE
TREADMILL ASSEMBLY STEPS (CONTINUED):
STEP 3 Lower Data Cable:
a
) Connect the data cable coming from the bottom
of the left pedestal upright to the lower control
board as shown.
STEP 4 Console Assembly:
a)
Place the console assembly on the pedestal
uprights and secure with four (4) bolts.
b)
Attach the left and right bolt covers by
snapping them into place.
12
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CHAPTER 2: ASSEMBLY GUIDE
TREADMILL ASSEMBLY STEPS (CONTINUED):
STEP 5 Data Cable & Cable Cover:
a)
Connect the lower control wire coming out of left upright with the upper control wire attached in the console.
b)
Install the wire cover with two (2) bolts to the upper console cover.
STEP 6 Secure Pedestal Uprights:
a)
Fully tighten the eight (8) bolts from Step 2.
b) Tighten the hex head bolt on the front of each pedestal
upright and then tighten the nut.
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13
CHAPTER 2: ASSEMBLY GUIDE
TREADMILL ASSEMBLY STEPS (CONTINUED):
STEP 7 Re-Install Motor Cover:
a
) Re-install the motor cover as shown.
STEP 8 Tablet Holder:
a)
Slide the tablet holder into the slots on the back of
the console assembly.
b) Secure the tablet holder with two (2) screws.
14
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CHAPTER 2: ASSEMBLY GUIDE
TREADMILL ASSEMBLY STEPS (CONTINUED):
STEP 9 Rear Foot Leveling:
a)
Ensure treadmill incline rack wheels and rear feet are
resting on the floor and not on cardboard, packaging, etc.
b) Use the pliers to loosen wing-nut (A) counter-clockwise.
c)
Using a level or estimating by sight, turn section (B) of
the foot counter-clockwise to a proper height.
d)
Tight wing-nut (A) to secure (B) section.
Note: The same adjustment applies to both sides.
STEP 10 Safety Key:
a)
Remove packaged Safety Key from the hardware kit.
b) Cut off the shorter piece of string as shown.
c)
Attach Safety Key magnet to front of console as shown.
d)
Attach clip to clothing at the beginning of any workout.
Note: Read the entire Owner's Manual before attempting any workout.
Note: Remove Safety Key from treadmill after each use.
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15
TREADMILL
On/Off Switch
Leveling Feet
Belt Adjustment Bolts
Straddle Covers
Console Assembly
Belt
Safety (E-Stop) Key
OVERVIEW:
Contact Heart Rate Pads
16
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Circuit Breaker
Power Cord
TREADMILL OVERVIEW (CONTINUED):
Console Assembly:
The console allows the user to set up a workout program and control the treadmill during a workout.
Note: For 'Console Overview and Operation Instructions' refer to Chapter 4.
Contact Heart Rate Pads:
Allows the user to check their heart rate without wearing a wireless chest strap.
Note: For increased safety and accuracy this feature should only be used when the belt speed is below 4 mph.
Safety (E-Stop) Key:
A tethered safety device designed to attach to both the user and the treadmill console. Removal of the key from the console will
stop belt motion to prevent injury in an emergency.
Note:
The safety key must be in place on the treadmill, and should be attached to the user’s clothing. The treadmill will not operate
if the safety key is not attached to the treadmill.
Belt:
The moving surface of the treadmill on which the user walks or runs.
Straddle Covers:
Stationary covers on either side of the belt, which allows the user
emergency.
Belt Adjustment Bolts:
An adjustment system that allows the users to adjust the belt tracking and tension as needed.
to safely straddle the belt during startup or in the event of an
On/Off Switch:
Allows users to turn the power on or off to the treadmill.
Circuit Breaker:
A safety device designed to protect the treadmill from excessive electrical current.
Power Cord:
Delivers power from the wall outlet to the treadmill.
Leveling Feet:
An adjustable system used to aid in the leveling the treadmill.
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17
HEART RATE MONITORING:
This treadmill can monitor a user’s heart rate using a Polar® 5 kHz compatible chest strap, a Bluetooth heartrate
transmitter or the metal grips on the hand rails (called contact heart rate or CHR pads). Bluetooth transmitters and chest
straps transmit the user’s heart rate to the treadmill via radio, and the CHR pads connect to a special computer circuit to
extract the user’s heart rate.
Chest Strap & Bluetooth Heart Rate Monitoring:
Although this treadmill functions fine without using the heart rate monitoring feature, this
kind of monit
Bluetooth monitoring also allows users to use Heart Rate Control, the most advanced exercise
control system available.
When users wear a Polar® compatible transmitter strap or a Bluetooth transmitter, the treadmill
will display the user’s heart rate as a digital beats-per-minute (bpm) readout.
A chest strap should be worn directly against the user’s skin, about 1-2 inches
below the pectoral muscles/breast line. Women should be careful to place the
transmitter below their bra line.
*Bluetooth transmitters should be worn in accordance with the manufacturer’s documentation.
Initially the transmission signal for heart rate may be erratic or non-existent. Some moisture is
necessary between the strap and the user’s skin for proper transmission. Sweat from exercise
works best, but ordinary tap water may be used prior to the workout if desired.
oring gives valuable feedback on the user’s effort level. Using chest strap or
A Note on Chest Strap Heart Rate Monitoring:
The chest strap produces a radio signal that the treadmill reads and registers as the user’s heart rate. The accuracy of a
reading may be affected when outside interference is present.
Contract Heart Rate (CHR):
The CHR system will let the user monitor their heart rate without wearing a chest strap. When using the CHR system users
should gently grasp the CHR pads with both hands. Within 30 seconds, the user’s heart rate should be displayed as a digital bpm
readout (during the first 30 seconds the system is analyzing and locking in the user’s heart rate). Users should exercise with
smooth body motions and breathe regularly. It is best to avoid talking while using the CHR system, as talking will cause
unrepresentative heart rate spikes of 5 to 10 bpm. To ensure an accurate reading, the user’s hands should be clean, free of both
dirt and hand lotions.
Note:
For increased safety and accuracy the CHR system should only be used at speeds of 4 mph or lower (CHR readings are less
accurate due to large muscle movements above this speed).
A Note on CHR Accuracy:
CHR monitoring may be less accurate than chest strap monitoring since the heart rate signals are much stronger at the chest.
When using a HRC workout, it is best to use a chest strap because of the stronger and more accurate readings.
Do not use the contact heart rate grips as a handlebar during a workout.
CAUTION:
Do not use the contact heart rate grips as a handlebar during a workout.
18
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HEART RATE CONTROL (HRC):
Introduction:
You are now the owner of the most sophisticated Heart Rate Control (HRC) treadmill available. TRUE HRC is unique and
patented. It accommodates users from rehabilitation to world class athletes, and all those in between. TRUE HRC allows
users to do a completely hands-free heart rate controlled workout using speed, incline or both. By training at a specific target
heart rate, users can exercise at a more efficient cardiovascular level.
The TRUE HRC system is unique because users must enter the key parameters of the workout; target heart rate, maximum
speed, maximum incline, and time, prior to beginning the HRC workout. As users approach their target heart rate, the
treadmill’s computer automatically takes over and changes the speed and/or incline automatically to keep users near their
target heart rate. This allows for a completely “hands-free” workout.
Note:
A Bluetooth or Polar® compatible heart rate monitoring chest strap should be worn during HRC workouts. For increased
safety and accuracy, contact heart rate monitoring is not recommended for HRC workouts.
Target Heart Rate:
TRUE’s Heart Rate Control (HRC) workouts let the treadmill monitor relative exercise intensity by way of the user’s heart rate,
then automatically adjust
Heart rate is a good measure of the body’s exercise stress level. It reflects differences in physical condition, fatigue, the comfort of
the workout environment, even diet and emotional state. Users should compar e their heart rate with how th ey feel to ensur e
safet y and comfort.
t he speed and incline to keep the user at their target heart rate and thus their desired exercise intensity.
Consult a physician to determine heart rate:
Using heart rate to control a workout takes the guesswork out of the workout settings. Consult a phys ician before using heart rate
controlled workouts for advice on selecting a target heart rate range. Also, it is important to use the treadmill for several
wor kouts in the manual mode while monitoring heart rate. Users should compa re their heart rate with how they feel to ensure
safety an d comfort. After users have spent some time learning how their heart responds to different levelsof speed and incline,
they wil l have a better understanding of how to select the maximum speed and m aximum incline required for reaching their
target h eart rate.
Warm Up:
At the beginning of an HRC workout, the treadmill is in full Manual Control mode. U sers should gradually increase the workout
intensity to slowly raise their heart rate to within 10 beats per minute (bpm) of th eir target heart rate. T he treadmill wi ll operate
as if in manual mode during the warm up stage. Users control both speed and incline. The user may only increase speed and
incli ne to the present maximum values entered. It is important that the user starts at a low level of perceived exertion and
gradually increase the workout intensity over several minutes until they approach their target heart rate. This allows the body to
adapt to the w orkout. Increasing the workout intensity gradually will allow the user to enter the Heart Rate Control stage without
overshooting their target, keeping their heart rate within a few bpm of the ir target.
Note:
Warming up too fast may cause the user to overshoot t heir target. If this oc curs it may take severa l minutes before the
computer software can control their heart rate. Users may overshoot and undershoot for several minutes until control is
achieved.
Heart Rate Control Stage:
The treadmill takes control of speed and incline, keeping the user’s heart rate within a few bpm of their target. When using the
Interval HRC Workout, the treadmill alternates between work and rest intervals.
Cool-Down:
At the end of the workout time or distance, the treadmill reduces the workout intensity by half and goes back into Manual
Control mode, where users directly control their cool-down.
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19
PROGRAM DESCRIPTIONS:
Quick Start:
A workout in which the user controls all settings. The workout continues until it is ended by the user.
Manual:
Users enter their weight, workout time or distance. The user controls both the SPEED and INCLINE of the treadmill
throughout the workout.
Hill Intervals:
Hill Intervals are in 2-minute segments with the speed remaining constant. Speed changes are permanent; incline changes affect
the current 2-minute segment only.
Rolling Hills:
A series of gradually increasing and decreasing incline changes that simulate rolling hills.
Cardio Challenge:
Speed and incline increase to a maximum at the mid-point of the workout, then decrease to the finish. Incline and speed changes
affect the current segment only.
Walk and Run Intervals:
Walking then running intervals in 1-minute segments. Incline changes are permanent; speed changes affect the current
segment only.
Speed Ramp:
Speed increases to a maximum at the mid-point of the workout, then decreases to the finish. Speed changes affect the current
segment only. Incline changes are permanent.
5K Workout:
A popular distance run. Users choose their speed and the workout will end at 5 kilometers (3.1 miles). The user can control both
the SPEED and INCLINE of the treadmill throughout the run.
10K Workout:
A challenging distance run. Users choose their speed and the workout will end at 10 kilometers (6.2 miles). The user can
control both the SPEED and INCLINE of the treadmill throughout the run.
Half Marathon:
A very challenging distance run. Users choose their speed and the workout will end at 21 kilometers (13.1 miles). The user
can control both the SPEED and INCLINE of the treadmill throughout the run.
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CONSOLE OVERVIEW:
(E-Stop)
Quick Incline Keys
Workout Finder
Tablet Holder
Quick Start
ConsoleDisplay
Menu Navigation Keys
Warning Label
HRC
Quick Speed Keys
USB Port
Contact Heart Rate Pad
Incline Adjustment
Keys
Safety Key
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Workout Data
Speed Adjustment
Keys
Contact Heart Rate Pad
Stop Key
21
CONSOLE OVERVIEW
(CONTINUED)
:
Console Display:
Used to monitor and/or control workouts and for feature navigation.
Incline Adjustment Keys:
Manually increases or decreases the incline of the treadmill.
Quick Incline Keys:
A group of five keys that can set the incline percentage to preset levels of 3%; 5%; 7%; 9% and 12%.
USB Port:
Allows users to charge a mobile device, or update the console software.
Warning Label:
Important safety information for users to review prior to using the equipment.
Stop:
Stops/Pauses a workout. Press and hold this key for five seconds to reset the unit.
Speed Adjustment Keys:
Manually increases or decreases the speed of the belt.
Quick Speed Keys:
A group of f ive keys that can set the treadmill speed to preset levels of 3 mph; 4 mph; 6 mph; 7 mph and 8 mph.
Tablet Holder:
An adjustable mount designed to hold mobile devices during a workout.
Contact Heart Rate Pads:
Allows the user to check their heart rate without wearing a wireless chest strap.
Note: For increased safety and accuracy this feature should only be used when the belt speed is below 4 mph.
Safety (E-Stop) Key:
A tethered safety device designed to attach to both the user and the treadmill console. Removal of the key from the console will
stop belt motion to prevent injury in an emergency.
Note:
The safety key must be in place on the treadmill, and should be attached to the user’s clothing. The treadmill will not operate if
the safety key is not attached to the treadmill.
Preset Workouts Finder Key:
Allows the user to page through the various preset workout programs available (see 'Program Descriptions' - page 19).
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CONSOLE OVERVIEW
(CONTINUED)
:
Menu Navigation Keys:
The Menu Navigation Keys allow the user to page through and change various options within a workout (or during a workout
setup) using the four (4) 'Arrow' keys and then accept a particular option value using the 'Enter' key.
Cruise Control:
Engages Heart Rate Control to allow the equipment to maintain the user’s current heart rate through automatic speed and
incline adjustments (when the user is utilizing heart rate monitoring).
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CONSOLE NAVIGATION:
Home Screen:
A.
The Home Screen is displayed on the console when the machine first comes on or is reset by the ‘Stop’ key and there is no
workout in progress. There are two possible Home Screens: one with ‘User Profiles’ turned “On” and one with ‘User
Profiles’ turned “Off”. New machines are delivered with ‘User Profiles’ turned “Off”.
Home Screen with ‘User Profiles’ Turned “On”
Startin
g from the Home Screen with the ‘User Profiles’ turned
“On” , the user is able to
‘Quick Start’ key, the ‘Menu Navigation Panel’ keys, the
‘Workout Finder’ key, the ‘Cruise Control (HRC)’ key and/or
the ‘Workout Data’ key to do the following:
a)Begin a ‘Quick Start’ workout.
b) Select a preset workout.
c)Input any required pre-workout data.
d) Begin and control a selected workout from the console.
e)Create a User Profile (four possible User Profiles)
f)Select an existing User Profile.
g)Edit a previously created User Profile.
h) Display and start a previously created workout.
i)Setup Cruise Target HRC for a selected User Profile.
j)Initiate a Bluetooth session with a smart phone using
appslike Wahoo Fitness RunFit to capture the workout
data from the current workout session to the phone
wirelessly.
k) Stop and Reset the machine.
select from various options using the
Home Screen with ‘User Profiles’ Turned “Off”
Starting from the Home Screen with the ‘User Profiles’
turned “Off”, the user is able to select from various options
using the ‘Quick Start’ key, the ‘Menu Navigation Panel’
keys, the ‘Workout Finder’ key, the ‘Cruise Control (HRC)’
key and/or the ‘Workout Data’ key to do the following:
a)Begin a ‘Quick Start’ workout.
b)Select a preset workout
c)Setup Cruise Target HRC workout.
d)Initiate a Bluetooth session with a smart phone using
apps like Wahoo Fitness RunFit to capture the
workout data from the current workout session to the
phone wirelessly.
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CONSOLE NAVIGATION
Set Weight number value
Set Age number value
Weight Adjustment Entry Screen
Age Adjustment Entry Screen
Quick Access Keys
(double as numeric increment
Lower Panel
Example - Using the Console Panel Navigation to Start a Workout:
(CONTINUED)
:
To begin a ‘Quick Start’ (Manual only) workout, press the 'Start' key
accessed by pressing the 'Workout Finder' key under 'Preset Workouts' on the Console panel. In either case, a
representation of the workout format will be displayed on the Main Console Workout Display . When additional user data
is required, use the 'Arrow' keys on the Menu Navigation panel to select/modify the data field. When the data field displays
the correct value, press the 'Enter' key to accept it. After the last data is accepted, the workout will begin
B
D
under 'Quick Start'. New, preset workouts are
.
A
C
keys for workout data entry)
Workout Data Entry Screens:
These screens allow users to input their personal information or workout goals prior to beginning a workout. To set a value,
use the ‘Up or Down Arrow’ keys on the Menu Navigation panel or the plus (+) and minus (-) 'Speed Adjustment' keys on the
lower panel (next to the 'Stop' key) to increase or decrease the number value. Once the desired value has been reached, press
the 'Enter' key on the Menu Navigation panel to accept the setting and move to the next entry screen.
Note
: The information required through Workout Data Entry Screens varies by workout program selection.
EXAMPLE:
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25
CONSOLE NAVIGATION
A) Distance Display
B) Incline Display
D) Time Display
E) Speed Display
C) HR Display/HCR Cruise Control Display
F) Main Console Workout Display
(CONTINUED)
:
Workout Data Screen:
A
) Distance Display:
Displays the current Distance traveled (in miles), measured
from the beginning of the workout up to the present
instant.
B) Incline Display:
Displays the current level of incline as a percentage up
from level. The incline level can be changed by pressing the
plus (+) or Minus (-) Incline adjustment keys or by
selecting a specific ‘Quick Incline’ key (i.e. 3%; 5%; 7%; 9%
or 12%).
E) Speed Display:
Displays the current treadmill speed (mph). The speed can
be changed by pressing the plus (+) or Minus(-) speed
adjustment keys or by selecting a specific ‘Quick Speed’ key
(i.e. 3 mph; 4 mph; 6 mph; 7 mph or 8 mph).
F) Main Console Workout Display:
Displays Workout Data and Workout Graphics, which
allows the user to monitor and adjust the workout as it
happens.
C) HR Display/HRC Cruise Control Display:
Displays monitored Heart Rate during a workout. Also part
of HRC Cruise Control, which allows the equipment to
maintain the user’s current heart rate during the workout
through automatic speed and incline adjustments (when
the user is utilizing heart rate monitoring).
D)Time Display:
Displays the time elapsed since the start of the workout.
Time stops incrementing if the ‘Stop’ key is pressed to
pause the workout and resumes if the workout is restarted
in less than 30 seconds.
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USER PROFILES
‘Home’ screen
‘Stop’ key
‘Right Arrow’ key
‘Left Arrow’ key
‘Enter’ key
Creating a New User Profile:
To create a new user profile, do the following:
1.Display the Home (“Hello” g
displayed by default. For the following example, “User 2?” is used:
reeting) screen (if it is not displayed, hold the ‘Stop’ key until it appears). ‘User 1?’ will be
User the Left and Right arrow keys o
2.
Once the desired user number is displa
3.
(#)” screen appears.
n the Menu Navigation panel to select one of the four profiles available.
yed, push and hold the ‘Enter key’ on Menu Navigation panel until the “Edit User
Note:
The number of user profiles is limited to four.
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27
USER PROFILES (continued).
4.Push and hold the ‘Up or Down Arrow’ keys on the Menu Navigation panel to enter the user name, one character
at a tim
name.
When the name has been entered correctly, press the ‘Enter’ key on the Menu Navigation’ panel to accept it and
5.
move to t
Repeat these steps, using the ‘Up or Down Arrow’ keys on the Menu Navigation panel to increase or decrease the
6.
required
displayed, always accept the entry by hitting ‘Enter’.
7.When the last profile data has been
following screen.
e. Use the ‘Right and Left Arrow’ keys to move to the next character position or back to a pervious letter in the
he next entry screen.
number values (Example
: the age and weight entries in the screens above). Once the correct value is
accepted, the unit will indicate that the user’s profile data is ‘Saved’ with the
8. It will then display a screen asking the user to choose a workout (see the next section, “Creating and Managing
a Workout”).
Editing an Existing User Profile:
1.Display the User Profile to be edited by following steps 1 and 2 in ‘Creating a New User Profile’ (above).
2.Press and hold the ‘Enter’ key on the ‘Menu Navi
3.The “Edit (Profile Nam
4.Follow Steps 4 through 8 in ‘Creating a New User Profile’ (above)
28
e)” screen will appear.
gation’ panel.
to edit the data in the User profile.
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CREATING AND MANAGING A WORKOUT
Beginning a ‘Quick Start’ Workout:
1.Bring up a pre-existing User Profile on the Main Console Workout Display.
2.Press the ‘Quick Start’ key.
3.A ¼ mile, manual (trac
The user will have total control over the speed and incline during the workout.
k) workout will come up, count down from three and start at zero incline and .5 mph speed.
Setting Up and Starting a New, Preset Workout:
1.Bring up a pre-existing User Profile on the Main Console Workout Display.
2.Press the ‘Enter’ key and use the ‘Up’ and ‘Down’ arrow keys to scroll to “New Workout?”
3.Press the ‘Workout Find
Manual
a.
Hill Intervals
b.
c.
Rolling Hills
Cardio Challenge
d.
Walk and Run Intervals
e.
Speed Ramp
f.
5k Workout
g.
10k Workout
h.
i.
Half Marathon
4.When the desired worko
er’ key to scroll through the nine preset workout options available:
ut is displayed, press the ‘Enter’ key on the Menu Navigation panel to select it.
5.The next several screens may ask for pre-workout
incline level, distance and/or speed. Setup each requested parameter using the ‘Up and Down Arrow’ keys on the
‘Menu Navigation’ panel and then press the ‘Enter’ key to accept it.
6.The last screen will ask to save this workout to the selected User Profil
7.The next screen will ask which of the five Workout Preset Data Storage Areas does the user want this workout to be
saved to
Note:
Saving new workout preset data into a Workout Data Storage Area that already has workout preset data stored in it will
overwrite the existing data with the new data. The old data will be lost.
8.Choose the Workout Data Storage Area desired by pressing the ‘Up and Down Arrow’ key
9.When the desired storage area is displayed, press the ‘Enter’ key to select it. The screen will say “Workout Saved”.
10. After a brief pause, a three second count-down w
(each User Profile has five Workout Preset Data Storage Areas available).
setup data (preset data) such as age, weight, desired workout time,
e. Press the ‘Enter’ key.
s.
ill commence and then the selected workout will begin.
Starting One of the Five Previously Saved Workouts Under a Selected User Profile:
1.Bring up a pre-existing User Profile on the Main Console Workout Display.
2.Press the ‘Enter’ key on the Menu Navigation panel.
3.A screen will appear that says “Last Workout?” and “L1” will show in the ‘HR Detector’ display box.
4.Press the ‘Right Arrow’ key once.
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29
CREATING AND MANAGING A WORKOUT (CONTINUED)
5.The screen will display the first of five workouts saved under the selected User Profile. “S1” (S=Saved workout) will
appear in the center ‘HR Detector’ display box.
6.Press the ‘Up Arrow’ key repeatedly to page throug
Detector’ display box will cycle from “S1” through “S5” and the workouts shown on the ‘Main Console Display’ will
reflect what workout is saved in each Workout Preset Data Storage area.
7.When the desired workout comes up, press the ‘E
8.After a brief pause, a three second count-down wi
h the five Workout Data Storage areas. The “S#” in the ‘HR
nter’ key to select it.
ll commence and then the selected workout will begin.
Starting One of the Ten Previous Workouts Automatically Captured from all User Profiles:
Note:
The treadmill automatically stores the last ten workouts performed on it in a “stack” designated as ‘L’ (L=Last Workout).
Each time a new workout is run, it is saved into storage area L1 and all of the other stored workouts move up in the stack by
one position. So, every time a new workout is added in L1, the oldest stored workout in L10 is erased.
1.To access the workouts in the ‘L’ stack, start by bringing up a pre-existing User Profile on the Main Console Workout
Display.
2.Press the ‘Enter’ key on the Menu Navigation panel.
3.A screen will appear that says “Last Workout?” and “L1” will sho
4.Press the ‘Up Arrow’ key repeatedly to page through the ten Last Workout
Detector’ display box will cycle from “L1” through “L10” and the workouts shown on the ‘Main Console Display’ will
reflect what workout is saved in each Last Workout Preset Data Storage area.
5.When the desired workout comes up, press the ‘Enter’ key to select it.
w in the ‘HR Detector’ display box.
Data Storage areas. The “L#” in the ‘HR
6.After a brief pause, a three second count-down wi
Cruise Control (HRC) Workouts:
The TRUE Heart Rate Control (HRC) workouts are unique because users must enter the key parameters of the workout; target
heart rate, maximum speed, maximum incline, and time, prior to beginning the HRC workout. As users approach their target
heart rate, the treadmill’s computer automatically takes over and changes the speed and/or incline automatically to keep users
near their target heart rate. This allows for a completely “hands free” workout.
*A Bluetooth or Polar® compatible heart rate monitoring chest strap should be worn during HRC workouts. For increased safety
and accuracy, contact heart rate monitoring is not recommended for HRC workouts.
Setting Up the Target Heart Rate Control Workout:
TRUE’s heart rate control (HRC) workouts let the treadmill monitor relative exercise intensity by way of the user’s heart rate, then
automatically adjusts the speed and incline to keep the user at their target heart rate and thus their desired exercise intensity.
Heart rate is a good measure of the body’s exercise stress level. It reflects differences in physical condition, fatigue, the comfort of
the workout environment, even diet and emotional state. Users should compare their heart rate with how they feel to ensure safety
and comfort.
1. Start at the Home Screen on the Main Console Workout Display.
ll commence and then the selected workout will begin.
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CREATING AND MANAGING A WORKOUT (CONTINUED)
2.Press the ‘HRC’ key under Cruise Control on the console. A screen will display showing “Target HRC”.
3.Choose Target HRC and then press the ‘Enter’ key on the Menu Navigation panel. A series of set-up screens will be
displayed. They will require the following data entries:
4.The next screen will ask which of the five Workout Preset Data Storage Areas does the user want this workout to be saved
to (each User Profile has five Workout Preset Data Storage Areas available).
Note:
Saving new workout preset data into a Workout Data Storage Area that already has workout preset data stored in it will
overwrite the existing data with the new data. The old data will be lost.
5.Choose the Workout Data Storage Area desired by pressing the ‘Up and Down Arrow’ keys.
6.When the desired storage area is displayed, press the ‘Enter’ key to select it. The screen will say “Workout Saved”.
7.Make sure whichever heart monitoring method to be used (Bluetooth or Polar®
strap or direct contact) is in place.
8.After a brief pause, a three second count-down will commence and then the HRC workout will begin.
Warm Up:
compatible heart rate monitoring chest
At the beginning of an HRC workout, the treadmill is in full Manual Control mode. Users should gradually increase the
workout intensity to slowly raise their heart rate to within 10 beats per minute (bpm) of their target heart rate. The
treadmill will operate as if in manual mode during the warm up stage. Users control both speed and incline. The user
may only increase speed and incline to the present maximum values entered. It is important that the user starts at a low
level of perceived exertion and gradually increase the workout intensity over several minutes until they approach their
target heart rate. This allows the body to adapt to the workout. Increasing the workout intensity gradually will allow the
user to enter the heart rate control stage without overshooting their target, keeping their heart rate within a few bpm of
their target.
Note:
Warming up too fast may cause the user to overshoot their target. If this occurs it may take several minutes before the computer
software can control their heart rate. Users may overshoot and undershoot for several minutes until control is achieved.
Heart Rate Control Stage:
The treadmill takes control of speed and incline, keeping the user’s heart rate within a few bpm of their target. When
using the Interval HRC Workout, the treadmill alternates between work and rest intervals.
Cool-Down:
At the end of the workout time or distance, the treadmill reduces the workout intensity by half and goes back into
Manual Control mode, where users directly control their cool-down.
HRC Workout Summary:
Once the workout is complete, a Workout Summary will be displayed.
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CREATING AND MANAGING A WORKOUT (CONTINUED)
Workout Summary:
Note:
At the end of every workout, whether it ends normally or ends by being stopped by the user before completion, a series of
Workout Summary screens will be displayed and will cycle three times. These screens could include Time; Average Heart
Rate; Maximum Heart Rate; Average Speed; Maximum Speed; Average Incline; Maximum Incline; Distance and Calories
burned. There are two ways to capture this data. One is to write it down as it is displayed. The other is to transfer it to a
smartphone through a Bluetooth application.
Using a Bluetooth Application
1.If a user owns a Smartphone, there are mobile applications available from True Fitness and other sources (i.e. Wahoo
RunFit).
2.Turn on the mobile app before the workout ends.
3.Press the ‘Workout Data’ key. The screen will display the word Bluetooth and a four digit pairing code number.
4.Use the app to pair the mob
5.The Workout Summary data will automatically be uploade
and stored by the app on the Smartphone. (for greater details, see Appendix A)
Write it down
1.Each Workout Summary screen displays its data for
2.Have a pen and pad ready to write down the Workout Summary data.
repeating cycle.
ile device to the treadmill (this process varies by mobile application).
two seconds and all of the screens are shown three times in a
d, through a Bluetooth transmission from the treadmill,
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UTILITY
Utilities Options Menu – Maintenance Mode:
Product setup under Maintenance Mode allows the user (or, preferably, a certified technician) to adjust the model
configuration and setup. Maintenance Mode is entered by holding down the ‘Up Arrow’ key on the Incline Adjustment
section of the Lower Panel and then holding down the ‘Enter’ key of the Menu Navigation panel. There are three subsections
under the Maintenance Mode:
1.Diagnostics:
a.
b.
c.
d.
e.
f.
g.
h.
i.
j.
FUNCTIONS:
Total Time:
Total Distance:
Average Speed:
Units:
Sleep:
unit will remain powered on indefinitely.
Cool Down:
Pause (‘On’ or ‘Off’):
By choosing the “Off ” option, the unit will remain paused until the user resumes or ends the workout.
Maximum Time (‘On’ or ‘Off’):
setting, the time will be unlimited (does not apply to manual or distance workouts)
Error Log:
error occurs it is entered into the error log for review by a service professional. (Example: Fault Indicator 1-
Incline Stall). This console is capable of storing the ten most recent errors. The “+” and “-“ keys of the Speed
Adjustment controls allow a user to page through them.
User Profiles (‘On’ or ‘Off’):
The amount of time that the machine has run since the last reset.
The number of miles that the belt has moved since the last reset.
The overall speed that the belt has averaged since the last reset.
Determines how the workout data is displayed (English or Metric) by default.
The amount of time the unit can be idle before entering sleep mode. By choosing the “Off ” setting, the
Adjusts the length of the cooldown time at the end of a workout.
Limits the amount of time that a workout can be paused before it automatically ends.
Limits the amount of time that all workouts can last. By choosing the “Off ”
Error codes are an important part of troubleshooting any issues with the treadmill. Any time an
Enables or disables the custom user profile feature.
Note:
Turning ‘User Profiles’ “Off”, saving the setting and then turning it back “On” and saving it again will clear off all
user profile data and saved workouts (both “L” and “S” type) on the machine. This is, in effect, the master data reset.
Configuration:
2.
Gives access to the Model Number, specification for maximum speed and incline percentage, overall time the
machine has run and distance the belt has moved, the cool down duration setting, the Heart Rate Controls Test, the
Keys Test, the Display Test and the EPROM Test.
Note
: Misconfiguration of the console may cause damage to the unit and void the manufacturer warranty. If necessary,
please contact TRUE Fitness Technical Support at 800-883-8783 for assistance.
3.Calibration:
Note:
Generally a Calibration is done under the remote (Help Desk) or on-site supervision of a True certified service
professional. The process takes full control of the treadmill, runs about two minutes and can be dangerous if caution
is not exercised.
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CARE & MAINTENANCE:
It is important to perform the minor maintenance tasks described in this section. Failure to maintain the treadmill as described
here could void the TRUE Fitness Warranty. To reduce the risk of electrical shock, always unplug the unit from its power
source before cleaning or performing any maintenance tasks.
Inspection:
TRUE Fitness is not responsible for performing or scheduling regular maintenance or inspections. Users should inspect the
treadmill daily. Check for worn, frayed or missing safety lanyards. Replace missing or worn safety lanyards immediately.
Do not exercise on the treadmill without attaching the safety clip to your clothing. Look and listen for slipping belts, loose
fasteners, unusual noises, worn or frayed power cords, and any other indications that the equipment may be in need of service. If
any of these are noticed, obtain service. Do not attempt to use the treadmill until proper service has been performed or damaged
parts have been replaced.
Important:
If you determine that the treadmill needs service, make sure that the treadmill cannot be used inadvertently. Turn the unit off,
and then unplug the power cord from its power source. Remove the magnetic safety key and safety clip and store it in a safe
place. Make sure other users know that the treadmill needs service.
Note:
To order parts or to contact a TRUE Authorized Service representative, please visit www.truefitness.com.
CLEANING THE EQUIPMENT:
After Each Use:
•
•
Use GymWipes™ Antibacterial wipes or spray a solution of 30 parts water to 1 part mild detergent to
dampen a soft cloth and wipe all exposed surfaces.
Use a LCD/screen cleaner or spray a solution of 1 part 91% isopropyl alcohol and 1 part water to dampen a soft
cloth and wipe the surface of the console. This helps remove fingerprints, dust, and dirt.
Weekly:
•
•
Vacuum any dust or dirt that might have accumulated under or around the treadmill, any motor cover vents
and under the straddle covers. Clogged air vents can prevent adequate cooling to the drive motor, incline
motor, and motor control board causing a shortened life.
Check for proper running belt alignment and tension. If running belt adjustment is required see sections
RUNNING BELT ALIGNMENT and TENSIONING THE RUNNING BELT in the following pages.
CAUTION:
Do not use any acidic cleaners. Doing so will weaken the paint or powder coatings and may void the TRUE Fitness Warranty.
Never pour water or spray liquids on any part of the treadmill. Allow the treadmill to dry completely before using. Frequently
vacuum the floor underneath the unit to prevent the accumulation of dust and dirt, which can affect the
smooth operation of the unit. Use a soft nylon scrub brush to clean the running belt. Do not clean directly underneath the
treadbelt. Most of the working mechanisms are protected inside the motor cover and base of the treadmill. However, for
efficient operation, the treadmill relies on low friction. To keep the friction low, the unit’s running belt, staging platforms, and
internal mechanisms must be as clean as possible.
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RUNNING BELT ALIGNMENT:
Proper belt alignment allows the belt to remain centered and ensures smooth operation. Realigning the belt takes a few
simple adjustments. If you are unsure about this procedure, call the TRUE Service Department.
CAUTION:
•
•
•
•
Special care must be taken when aligning the running belt. Turn off the treadmill while adjusting or working
near the rear roller. Remove any loose clothing and tie back your hair. Be very careful to keep your fingers
and any other object clear of the belt and rollers, especially in front of the roller and behind the deck. The
treadmill will not stop immediately if an object becomes caught in the belt or rollers.
If you hear any chafing or the running belt appears to be getting damaged, stop the running belt immediately
by pressing the STOP key. Contact the TRUE Service Department. Walk around to the rear of the unit and
observe the belt for a few minutes. The belt should be centered on the running deck. If the belt drifts off
center, you must make adjustments.
For your safety, use the power switch to turn off the treadmill before making any adjustments. Do not
adjust the running belt when someone is standing on the unit.
Do not turn the adjusting bolt more than 1/4 turn at a time. Over tightening the bolt can damage the
treadmill. If you are unsure how to adjust the running belt, call the TRUE Service Department.
Important:
Failure to align the belt may cause the belt to tear or fray, which may not be covered under the TRUE Fitness Warranty. To stop the
running belt, press the STOP key. Turn the treadmill off.
If the running belt is too far to the right side
•
Locate the belt adjustment bolts in the rear end caps of the
treadmill. (To determine left and right, stand at the rear of
the treadmill and face the display).
•
Using the appropriate size Allen wrench or socket turn the
RIGHT adjustment bolt clockwise ¼ turn.
•
Turn the treadmill on and start the belt at 3mph keeping off
the unit.
•
Allow 2 minutes for the belt to adjust itself.
•
Repeat the above steps if additional adjustment is necessary.
If the running belt is too far to the left side:
•
Locate the belt adjustment bolts in the rear end caps of the
treadmill. (To determine left and right, stand at the rear of the
treadmill and face the display).
•
Using the appropriate size Allen wrench or socket turn the LEFT
adjustment bolt clockwise ¼ turn.
•
Turn the treadmill on and start the belt at 3mph keeping off the
unit.
•
Allow 2 minutes for the belt to adjust itself.
•
Repeat the above steps if additional adjustment is necessary.
Truefitness.com / 800.426.6570 / 636.272.7100
35
TENSIONING THE RUNNING BELT:
If there is a slipping or jerking sensation when running on the treadmill, the running belt may require tightening. In most cases
the belt has stretched from use. Tensioning the belt takes a few simple adjustments. If you are unsure about this procedure, call
the TRUE Service Department.
•
Locate the belt adjustment bolts in the rear end
of the treadmill.
caps
•
Using the appropriate size Allen wrench or socket
turn BOTH adjustment bolts clockwise ¼ turn.
•
Turn the treadmill on and start the belt and check if
the slipping continues.
•
Repeat the above steps if additional adjustment is
necessary.
TREADMILL LUBRICATION:
For in-home use over 20 hours per week, TRUE recommends lubricating every three months. For average in-home use of the
treadmill, TRUE recommends lubrication under the tread belt once per year.
•
Loosen the belt adjustment bolts in the rear end
caps.
•
Lift the belt and apply the lubricant to the center
of the deck.
•
Center and re-tension the belt using the
directions above.
•
Walk on the treadmill at 2MPH for about 60
seconds to spread the lubricant evenly through the
belt and deck.
Note:
Please contact your dealer or visit www.truefitness.com to
obtain the proper lubricants.
LEVELING THE TREADMILL:
The treadmill has adjustable rear leveling feet. Make sure that the running surface is level. If
the treadmill is placed on an uneven surface, adjusting the rear feet can help, but may not
completely compensate for extremely uneven surfaces.
36
Truefitness.com / 800.426.6570 / 636.272.7100
OTHER SCHEDULED PREVENTIVE MAINTENANCE:
TRUE recommends that quarterly scheduled maintenance be performed by a qualified service technician. Please contact your
dealer or visit www.truefitness.com to contact a local TRUE authorized service technician.
Scheduled Preventive Maintenance:
•
•
•
•
•
•
•
•
•
•
Record time, distance and hours from the console.
Check error log in console.
Check running belt and drive belt tension and tracking.
Remove the motor cover and vacuum any debris out of the drive motor, speed sensor cage, motor control
board and heat sink motor compartment.
Move treadmill and vacuum underneath.
Lubricate elevation pivot points including rear stabilizing feet and the lift motor screw.
Lubricate walking belt and deck.
Inspect all fasteners.
Inspect all electrical connections.
Inspect all components for abnormal or premature wear.
CAUTION:
Use only TRUE Fitness certified service providers.
LONG TERM STORAGE:
When the treadmill is not in use for any length of time, turn it off. Make sure that the power cord is unplugged from the power
source and is positioned so that it will not become damaged or interfere with people or other equipment.
Storing the Chest Strap:
Store the chest strap in a place where it remains free of dust and dirt such as, in a closet or drawer. Be sure to protect the chest
strap from extremes in temperature. Do not store it in a place that may be exposed to temperatures below 32° F (0° C). To
clean the chest strap, use a sponge or soft cloth dampened in mild soap and water. Dry the surface thoroughly with a clean
towel.
Truefitness.com / 800.426.6570 / 636.272.7100
37
CHAPTER 6: CUSTOMER SERVICE
CONTACTING SERVICE:
TRUE Fitness recommends that you gather the serial number, model number, and a brief description of the reason for the
request. After information has been gathered you may choose to contact your selling dealer or local service company to set an
appointment. (If you are not familiar with who is in your area, you may visit our website at www.truefitness.com and use our
dealer locater to obtain the contact information for the closest dealer).
You may also contact TRUE Fitness’ customer support team by calling 800.883.8783 or e-mailing us at service@truefitness.com
Monday – Friday during normal business hours.
TRUE FITNESS SERVICE DEPARTMENT 865
HOFF ROAD
ST. LOUIS, MO 63366
Interested in TRUE Products? Please contact us with any sales or product inquires so that we may direct you to the appropriate
sales representative to answer your questions.
TRUE FITNESS HOME OFFICE
865 HOFF ROAD
ST. LOUIS, MO 63366
1.800.426.6570
HOURS OF OPERATION: 8:30 A.M. - 5:00 P.M. CST
E-M
AIL: sales@truefitness.com
38
Truefitness.com / 800.426.6570 / 636.272.7100
CHAPTER 6: CUSTOMER SERVICE
REPORTING FREIGHT OR PARTS DAMAGE:
Unfortunately, sometimes materials can be damaged during shipment. If materials are damaged during shipment, please follow
the guidelines below to determine the appropriate process for you to follow in case of damages.
Severe Damage:
Obvious damage to external packaging / internal product. Please refuse the shipment and it will be returned to TRUE Fitness by
the carrier. Contact the TRUE Fitness customer support team by calling 800.883.8783 or sales support team by calling
800.426.6570 Monday-Friday during normal business hours to notify us that the shipment has been refused. Once we have
received the damaged shipment, a replacement shipment will be sent to you. Only refuse the damaged piece if the shipment is
multiple boxes.
Slight Damage:
The box may have minimal damages and you are not sure if the actual product is damaged or not. You must sign the bill of
lading as damaged when accepting the shipment. Once you have opened the box and you have determined something is indeed
damaged please gather the serial number, model number, description and photos of damages. Please make sure the photos
include the damaged product as well as the damaged box the product arrived in. Contact the TRUE Fitness customer support
team by calling 800.883.8783 or sales support team by calling 800.426.6570 Monday-Friday during normal business hours.
Concealed Damage:
You may receive a shipment that looks intact and discover once the box has been opened that there are hidden damages.
Please notify the carrier immediately. We will not be able to file a claim if the carrier is not notified in a timely manner. Once
you have called the carrier you will need to gather the serial number, model number, description and photos of damages.
Contact the TRUE Fitness customer support team by calling 800.883.8783 or sales support team by calling 800.426.6570
Monday-Friday during normal business hours.
Truefitness.com / 800.426.6570 / 636.272.7100
39
TROUBLESHOOTING GUIDE:
Malfunction
Possible Cause
Corrective Action
Unit turned off
Verify the On/Off switch is at the ON Position
Damaged power cord
Replace Power Cord
Power cord not fully seated in socket
Inspect power connection at the unit and outlet
No Power at outlet
Use a voltmeter to verify power at outlet
breaker is open reset.
Damaged power cord
Replace power cord
Power cord not fully seated in socket
Inspect power connection at the unit and outlet
Safety e-stop key not fully engaged
Re-engage the safety/e-stop key to the console
Insufficient power
Verify output voltage from 20A outlet with a voltmeter
Error code is displayed on console
Contact TRUE Fitness Customer Service Department
Pinched or loose main communication
cable
Present settings in console.
Running Belt Alignment
Adjust belt tracking
See Chapter 5: Centering the Running Belt
Adjust belt tension
See Chapter 5: Tensioning the Running Belt
Lubricate running belt
See Chapter 5: Treadmill Lubrication
cover
Running Belt
Foreign object may be stuck under
walking belt
Inspect under the unit. Remove and object that may be
under the unit.
Foreign object may be stuck in motor
compartment
Roller bearings may be damaged
Contact TRUE Fitness Customer Service Department
Drive motor may be damaged
Contact TRUE Fitness Customer Service Department
Drive belt may be misaligned
Contact TRUE Fitness Customer Service Department
making good contact with the skin
tact with the skin
not moist
meter) of the heart rate receiver
feet (1 meter) of the console
This troubleshooting guide is intended to assist in diagnostics only and is not all inclusive. Technical specifications, error codes
and programming are subject to change without notice. TRUE accepts no liability for any damage or loss suffered by persons
whom rely wholly or in part on any description or statement contained within this manual. Please visit www.true- fitness.com to
obtain the most recent version of all manuals and contact the TRUE Service Department at 800-883-8783 for assistance with
troubleshooting and diagnostics.
No Power
Tripped circuit breaker
Unit resets or pauses
randomly
The location of the circuit breaker is next to the On/
Off switch. Verify the circuit breaker is not open. If the
Walking belt is off
center
Walking belt hesitates
or slips when stepping
Rubbing sound from
treadmill when in
operation
Heart rate displaying
erratically or not
displaying
No User Present displayed on screen
Uneven floor
Walking belt is rubbing a straddle
Transmitter belt contacts are not
Contacts on the transmitter belt are
Transmitter belt is not within 3 feet (1
Contact TRUE Fitness Customer Service Department
User weight must be over 90lbs. Verify No User
Adjust treadmill with rear leveling feet. See Chapter 5:
Adjust belt tracking. See Chapter 5: Centering the
Contact TRUE Fitness Customer Service Department
Re-adjust the transmitter belt so that it is in full con-
Moisten the contacts on the transmitter belt
Adjust your position on the belt so that you are within 3
40
Truefitness.com / 800.426.6570 / 636.272.7100
TROUBLESHOOTING GUIDE
Malfunction
Possible Cause
Corrective Action
is depleted
transmitter belt
Another user wearing a compatible
meter) of the unit
Environmental interference from high
voltage power lines
computers
driven appliances
or cordless phone
Environmental interference from WiFi router
Fault Code
Category
Description
Cause
Corrective Action
Power cycle
Re-configure console
Re-install software/
firmware
TRUE service
Power cycle
Re-configure console
firmware
TRUE service
Power cycle
Re-configure console
Incline Motor out of
range
Loose Cable
Membrane Key stuck down/
closed
Membrane key is
damaged
Contact dealer or
TRUE service
Power cycle
connections
Motor control board
Console
(CONTINUED)
:
Heart rate is displaying
erratically or not displaying (continued)
Fault CN00: Corrupted
Console Configuration
The battery inside the transmitter belt
transmitter strap is within 3 foot (1
Environmental interference from
Environmental interference from motor
Environmental interference from cell
Corrupted brainboard con-
Console
figuration - fails integrity
check
Replace the transmitter belt with a compatible
Move the units so that there is more space in-between
units
Move the unit to another position within the room or
move the cause of the interference until heart rate
reading are stable. If the probable source of interference
is plugged into the same outlet move the suspect source
to another outlet.
Corrupt software
Firmware and software
versions are not
compatible
Contact dealer or
Fault CN01: Internal
Fault
Fault CN02: Invalid
Console Configuration
Fault CN03: Stuck KeyConsole
Fault CN04: Lower
Board Comm Fault
ConsoleMath error - software
Console
Console
Console Configure
incorrectly
Corrupt Software
Console configured
The product configuration
data has failed validation
checks (incline ranges make
no sense, etc.)
Brainboard fails to receive
timely communication
responses from lower board
- Fault after 3 retries
Truefitness.com / 800.426.6570 / 636.272.7100
incorrectly
Loose Cable
Re-install software/
Contact dealer or
Contact dealer or
TRUE service
Check cable
Contact dealer or
TRUE service
41
TROUBLESHOOTING GUIDE
Fault Code
Category
Description
Cause
Corrective Action
Power cycle
connections
Console Configured
incorrectly
Power cycle
Re-configure console
Check cable
Connections
Retry calibration
Verify AC Voltage at
Outlet
During incline calibration, the
Power cycle
connections
Run incline calibration
value out of range
TRUE service
Safety Key not engaged
Re-insert safety key
Check cable
connections
Contact dealer or
TRUE service
Console Catch
Power cycle
Safety Key not engaged
Re-insert safety key
Check cable
connections
TRUE service
Power cycle
TRUE service
Power cycle
Re-configure console
Re-install software/
firmware
Contact dealer or
TRUE service
(CONTINUED)
:
Fault CN05: No Lower
Control
Fault CN06: Config
Mismatch
Fault CN07:
Calibration Timeout
Fault CN08:
Calibration Failed
- Lower Limit Not
Reached
Fault CN09: Insert
Safety Key
No lower board connected
Console
Console
Console
Console
ConsoleEmergency Circuit opened
to console - detection wires
not connected.
Console is configured for a
product different than that
to which it is connected.
Incline Calibration was not
able to complete within
allowed time.
incline stalled before reaching
what should be the lower
limit.
Loose Cable
Console Configured
incorrectly
Loose Cable
Low AC Line Voltage
Console displays Fault
Calibration not saved.
Incline disabled.
Incline Potentiometer
Loose Cable
Switch Damaged
Check cable
Re-configure console
Check cable
Contact dealer or
Fault CN10: E-Stop
Fault
Fault CN24: BB Comm
Fault
Fault CN25: Firmware
Mismatch
42
Console
Console
Console
A test of the emergency
circuit has failed
SBC cannot communicate
with Brainboard
Firmware on brainboard
not compatible with SBC
software
Truefitness.com / 800.426.6570 / 636.272.7100
Loose Cable
Switch Damaged
Console
Corrupt software
Firmware and software
versions are not
compatible
Contact dealer or
Contact dealer or
TROUBLESHOOTING GUIDE
Fault Code
Category
Description
Cause
Corrective Action
Lubricate treadbelt
TRUE service
Check drive belt and
walking belt tension
Low Line Voltage
Dirty or misaligned
speed sensor
Lubricate treadbelt
Contact dealer or
TRUE service
Line Voltage
Check AC line voltage
speed sensor
TRUE service
back
High belt/deck
friction
Dirty or misaligned
speed sensor
Contact dealer or
TRUE service
Dirty or misaligned
speed sensor
Contact dealer or
TRUE service
Lubricate treadbelt
TRUE service
Low Line Voltage
Check AC line voltage
Power cycle
connections
Run incline calibration
Incline Potentiometer
value out of range
Contact dealer or
TRUE service
Power cycle
Check cable
connections
Run incline calibration
Incline Potentiometer
value out of range
Contact dealer or
TRUE service
(CONTINUED)
:
Fault SP01: Belt Under
Speed
Fault SP02: Belt Over
Speed
Fault SP03: Belt Over
Accel
Speed
Speed
Speed
Tread motor rpm is below
target rpm
Tread motor rpm is higher
than target rpm
Tread belt speed increasing
too quickly
High belt/deck
friction
High belt tension
High belt/deck
friction
Dirty or misaligned
User is holding belt
Contact dealer or
Contact dealer or
TRUE service
Contact dealer or
Do not try to stop belt
Lubricate treadbelt
Fault SP04: No Speed
Signal
Fault IN01: Incline
Stall
Fault IN02: Incline
Out of Range
Speed
Incline
Incline
Speed sensor is not
providing speed data
Incline not moving when
commanded
Incline value is out of the
calibrated range - does not
occur during calibration
High belt/deck
friction
Console displays Fault
Calibration not saved.
Incline disabled.
Console displays Fault
Calibration not saved.
Incline disabled.
Contact dealer or
Check cable
Truefitness.com / 800.426.6570 / 636.272.7100
43
TROUBLESHOOTING GUIDE
Fault Code
Category
Description
Cause
Corrective Action
Power cycle
connections
Run incline calibration
value out of range
TRUE service
Power cycle
Check cable
connections
Run incline calibration
Incline Potentiometer
value out of range
Contact dealer or
TRUE service
Power cycle
TRUE service
Fault D101: Lower Board
Power cycle
connections
Motor Control Board
Upper display/console
Power cycle
Check AC line voltage
Power cycle
Contact dealer or
TRUE service
High AC line voltage
Check AC line voltage
Power cycle
Contact dealer or
TRUE service
High belt/deck
friction
Over Current
High AC line voltage
Check AC line voltage
Power cycle
TRUE service
High belt/deck
friction
(CONTINUED)
:
Fault IN03: Incline
Run Fault
Fault IN04: Incline
Max/Min
Fault D100: Motor
Controller Fault
Communication Fault
Console displays Fault
Calibration not saved.
Incline
Incline
DC MCBMotor Control Board FaultMotor Control Board
DC MCB
Incline moving when not
commanded
Incline value is out of
expected operating range
- may indicate that it is
disconnected.
Endex did not receive
communication from BB in
18 seconds
Incline disabled.
Incline Potentiometer
Console displays Fault
Calibration not saved.
Incline disabled.
Loose cable
connection
Check cable
Contact dealer or
Contact dealer or
Check cable
Contact dealer or
TRUE service
Fault D103: Motor
Controller Fault
Fault D104: Motor
Controller Fault
Fault D106: Motor
Controller Fault
Fault D107: Motor
Fault D108: Motor
Over Current
DC MCBLow Incoming AC VoltageLow AC Line Voltage
DC MCBMotor Control Board FaultMotor Control Board
Motor Control Board
DC MCBHigh Incoming AC Voltage
Lubricate treadbelt
DC MCBHigh Incoming AC VoltageHigh AC line voltageCheck AC line voltage
Motor Control Board
DC MCBHigh Incoming AC Voltage
Contact dealer or
Lubricate treadbelt
44
Truefitness.com / 800.426.6570 / 636.272.7100
TROUBLESHOOTING GUIDE
Fault Code
Category
Description
Cause
Corrective Action
Power cycle
TRUE service
High AC line voltage
Check AC line voltage
Power cycle
Contact dealer or
TRUE service
High belt/deck
friction
Power cycle
Check AC line voltage
Contact dealer or
TRUE service
Power cycle
Check AC line voltage
TRUE service
Power cycle
connections
Run incline calibration
value out of range
Acme Nut jammed
Motor bearings
Power cycle
connections
Run incline calibration
value out of range
TRUE service
Fault D109: Motor
Controller Zero Current
DC MCBLow Incoming AC VoltageLow AC Line Voltage
(CONTINUED)
:
Contact dealer or
Fault D110: Motor
Controller
Overcurrent
Fault D111: Motor
Controller Voltage
Overload
Fault D112: Motor
Controller
Undervoltage
Fault D113: Motor
Controller Control
Fault
Motor Control Board
DC MCBHigh Incoming AC Voltage
DC MCBLow Incoming AC VoltageLow AC Line Voltage
DC MCBLow Incoming AC VoltageLow AC Line Voltage
Console displays Fault
Calibration not saved.
Incline disabled.
DC MCB
Incline Stall - incline not
moving when commanded
Incline Potentiometer
Lubricate treadbelt
Contact dealer or
Check cable
Contact dealer or
TRUE service
Fault D114: Lower
Board Incline Range
Fault
DC MCBIncline out of range
Truefitness.com / 800.426.6570 / 636.272.7100
Console displays Fault
Calibration not saved.
Incline disabled.
Incline Potentiometer
Check cable
Contact dealer or
45
PERFORMANCE 100 TREADMILL
The TRUE® Fitness Performance 100 treadmill offers affordable quality without skimping on
premium technology and engineering for your home fitness needs. The Performance 100 features
®
TRUE’s Soft System
components so it feels and functions like a commercial machine. It also features the latest in
fitness app technology and connectivity with the integration of Wahoo Fitness RunFit App
tracking. Additionally, up to four users can create unique profiles and save their favorite workouts.
Include an industry-leading warranty and service plan and you know your treadmill will stand
up to years of use.
and is manufactured with commercial-grade materials and the finest
Warranties outside the U.S. and Canada may vary - Please contact your dealer for details. Specications subject to change without notice.
Frame Construction Robotically Welded Heavy-Gauge Steel
Straddle Covers Oversized Black Plastic
Speed Range 0.5 MPH to 12.0 MPH/0.8 KPH to 19.3 KPH
Incline Range 0% to 15%
Quick Access Control Quick Speed & Quick Incline Keys
Handrail Design Protective Foam Flared Handrails
Connectivity Wahoo Fitness RunFit App Tracking
Workouts Quick Start, Manual, Hill Intervals, Rolling Hills, Cardio Challenge, Walk and Run Intervals, Speed Intervals, 5K, 10K, Half Marathon (13.1 mi/21.1 K)
Saved Workouts Console saves last ten workouts
Four (4) User Profiles Up to Five (5) Saved Workouts Each - if activated
Extended Handrails Standard
Footprint
Running Surface 60" L x 22" W / 152 cm x 56 cm
Machine Weight 297 lbs / 135 kg
Maximum User Weight 350 lbs / 159 kg
Step-Up Height 6.25” / 16 cm
Portability Two (2) Front Transport Wheels
Warranty Type Residential
Cruise Control, HRC Target, Last 10 Workouts
79” L x 31.5” W x 55.9"H ( 200 cm x 80 cm x 142 cm)
Frame Construction Robotically Welded Heavy-Gauge Steel
Straddle Covers Oversized Black Plastic
Speed Range 0.5 MPH to 12.0 MPH/0.8 KPH to 19.3 KPH
Incline Range 0% to 15%
Quick Access Control Quick Speed & Quick Incline Keys
Handrail Design Protective Foam Flared Handrails
Connectivity Wahoo Fitness RunFit App Tracking
Workouts Quick Start, Manual, Hill Intervals, Rolling Hills, Cardio Challenge, Walk and Run Intervals, Speed Intervals, 5K, 10K, Half Marathon (13.1 mi/21.1 K)
Saved Workouts Console saves last ten workouts
Four (4) User Profiles Up to Five (5) Saved Workouts Each - if activated
Extended Handrails Standard
Footprint
Running Surface 60" L x 21" W / 152 cm x 53 cm
Machine Weight 308 lbs / 140 kg
Maximum User Weight 350 lbs / 159 kg
Step-Up Height 6.25” / 16 cm
Portability Two (2) Front Transport Wheels
Warranty Type Residential
Cruise Control, HRC Target, Last 10 Workouts
79” L x 31.5” W x 55.9"H ( 200 cm x 80 cm x 142 cm)
Save time and register online!
Activate Multiple Warranties at truetness.com.
All TRUE® Fitness products are distributed by TRUE and are warranted
to the original registered Product purchaser and the parts of the TRUE
product (the “Product”) listed below, under normal use and service,
shall be free of manufacturing defects in workmanship and materials only for the period of time beginning from the original date of
purchase set forth below:
Frame*Lifetime
Drive Motor30 Years
Parts
Electrical
Wear Items
Cosmetics
Labor
Parts
Motor
Cosmetics
5 Years
5 Years
6 Months
1 Year
1 Year
6 Months
Cosmetics
The treadmill cosmetic parts are warranted for defects in material
and workmanship for six months with labor warranty to match the
parts warranty period. This limited warranty does not cover damage
or equipment failure resulting from or caused by improper assembly/
installation, failure to follow instructions and warnings in owner’s
manual, accident, misuse, abuse, unauthorized modication, or failure
to provide reasonable and necessary maintenance. This limited warranty will apply to but may not be limited to paint/coatings, covers/
caps, badges, overlays, safety key and straddle covers.
Labor
Labor is covered for a period of one year from the date of purchase
unless otherwise expressed within this limited warranty as long as a
TRUE authorized service provider performs the service. Service that
requires over 50 miles of travel may be subject to additional charges.
Reasonable and necessary maintenance includes proper lubrication
of the running deck and tread belt area as specied in the owner’s
manual.
NOTE: Warranty valid for USA and Canada only.
Frame
The frame is warranted for defects in material and workmanship for as
long as the original purchaser owns the Product. The frame is
warranted for labor and freight (for part shipped from TRUE) for one
year from date of purchase. * This limited warranty on structural frame
does not include paint or coatings.
Drive Motor
The treadmill drive motor is warranted for defects in material and
workmanship for 30 years with a one year labor warranty. This limited
warranty does not cover damage or equipment failure resulting from
or caused by improper assembly/installation, failure to follow instructions and warnings in owner’s manual, accident, misuse, abuse, unauthorized modification, or failure to provide reasonable and necessary
maintenance.
Parts
The treadmill electrical parts and wear items are warranted for defects
in material and workmanship for five years with one year labor warranty. This limited warranty does not cover damage or equipment
failure resulting from or caused by improper assembly/installation,
failure to follow instructions and warnings in owner’s manual, accident, misuse, abuse, unauthorized modification, or failure to provide
reasonable and necessary maintenance. This limited warranty will apply to but may not be limited to the treadmill elevation motor, upper
control board, deck, running belt and drive belt. *TRUE Fitness shall
not warrant the performance of the heart rate system on its products,
as the heart rate system performance varies, based on user’s physiology, age, method of use and other factors. * This limited warranty shall
not apply to Software version upgrades.
50
Truefitness.com / 800.426.6570 / 636.272.7100
Residential Limited Warranty
Performance 300 Treadmills
Save time and register online!
Activate Multiple Warranties at truetness.com.
All TRUE® Fitness products are distributed by TRUE and are warranted
to the original registered Product purchaser and the parts of the TRUE
product (the “Product”) listed below, under normal use and service,
shall be free of manufacturing defects in workmanship and materials only for the period of time beginning from the original date of
purchase set forth below:
Frame*Lifetime
Drive Motor30 Years
Parts
Electrical
Wear Items
Cosmetics
Labor
Parts
Motor
Cosmetics
7 Years
7 Years
6 Months
1 Year
1 Year
6 Months
Cosmetics
The treadmill cosmetic parts are warranted for defects in material
and workmanship for six months with labor warranty to match the
parts warranty period. This limited warranty does not cover damage
or equipment failure resulting from or caused by improper assembly/
installation, failure to follow instructions and warnings in owner’s
manual, accident, misuse, abuse, unauthorized modication, or failure
to provide reasonable and necessary maintenance. This limited warranty will apply to but may not be limited to paint/coatings, covers/
caps, badges, overlays, safety key and straddle covers.
Labor
Labor is covered for a period of one year from the date of purchase
unless otherwise expressed within this limited warranty as long as a
TRUE authorized service provider performs the service. Service that
requires over 50 miles of travel may be subject to additional charges.
Reasonable and necessary maintenance includes proper lubrication
of the running deck and tread belt area as specied in the owner’s
manual.
NOTE: Warranty valid for USA and Canada only.
Frame
The frame is warranted for defects in material and workmanship for
as long as the original purchaser owns the Product. The frame is
warranted for labor and freight (for part shipped from TRUE) for one
year from date of purchase. * This limited warranty on structural frame
does not include paint or coatings.
Drive Motor
The treadmill drive motor is warranted for defects in material and
workmanship for 30 years with a one year labor warranty. This limited
warranty does not cover damage or equipment failure resulting from
or caused by improper assembly/installation, failure to follow instructions and warnings in owner’s manual, accident, misuse, abuse, unauthorized modi
t
enance.
main
Parts
The treadmill electrical parts and wear items are warranted for defects
in material and workmanship for seven years with one year labor
warranty. This limited warranty does not cover damage or equipment
failure resulting from or caused by improper assembly/installation,
failure to follow instructions and warnings in owner’s manual, accident, misuse, abuse, unauthorized modication, or failure to provide
reasonable and necessary maintenance. This limited warranty will apply to but may not be limited to the treadmill elevation motor, upper
control board, deck, running belt and drive belt. *TRUE Fitness shall
not warrant the performance of the heart rate system on its products,
as the heart rate system performance varies, based on user’s physiology, age, method of use and other factors. * This limited warranty
shall not apply to Software version upgrades.
cation, or failure to provide reasonable and necessary
Truefitness.com / 800.426.6570 / 636.272.7100
51
Save time and register online!
PLEASE RETAIN THIS PORTION FOR YOUR
RECORDS
SERIAL NUMBER
Activate Multiple Warranties at truefitness.com.
The above Limited Warranty is subject to and will be in
accordance with the conditions set forth below:
1. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS AND YOU MANY ALSO HAVE OTHER RIGHTS,
WHICH VARY FROM STATE TO STATE.
2. This Limited Warranty can be processed only if the Warranty
Registration Form is completed on-line; or if the attached form
is filled in, signed by the original purchaser and mailed to TRUE
within 30 days of purchaser’s receipt of this Product. The serial
number must be intact on the Product for this Limited
Warranty to be valid.
3. This Limited Warranty applies to the product only while the
Product remains in the possession of the original purchaser
and is not transferable.
4. This Limited Warranty becomes VALID ONLY if the Product is
initially assembled/installed by a TRUE authorized dealer/
technician (if anyone other than a TRUE authorized dealer/
technician initially assembles and installs the Product, this
Limited Warran
of TRUE is first obtained).
5. This Limited Warranty does not cover damage or equipment
failure resulting from or caused by improper assembly/
installation, failure to follow instructions and warnings in
owner’s manual, accident, misuse, abuse, unauthorized
modification, or failure to provide reasonable and necessary
maintenance (as referenced in the owner’s manual.)
6. This Limited Warranty applies only to the cost of repair or
replacement of parts and does not include labor (beyond the
above warranty period), transportation, service, return and
freight charges associated therewith except as expressly
speci
fied herein.
7. This Limited Warranty shall not apply to: Service calls to
correct installation of the equipment or instru
on how to use the equipment; or any labor costs incurred
beyond the applicable labor warranty period.
8. This Limited Warranty, which is given expressly and in lieu
of all other express warranties, constitutes the only warranty
made by TRUE.
9. ANY IMPLIED WARRANTY, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED IN DURATION AND REMEDY TO THE TIME PERIOD COVERED BY THE
LIMITED WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS,
SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
10.
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE
AND EXCLUSIVE REMEDIES AND TRUE’S ENTIRE LIABILITY
FOR ANY BREACH OF THIS LIMITED WARRANTY. TRUE’S
LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE
ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCT, NOR
ty will be void unless the written authorization
ction to owners
SHALL TRUE UNDER ANY CIRCUMSTANCES BE LIABLE FOR
ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE
DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.
NOTE TO AUTHORIZED WARRANTY LABOR PROVIDERS:
Warranty labor reimbursement or warranty parts rights may
not be transferred to, reassigned to, a third party without the
express written consent of TRUE. Even jobbing out warranty
labor requires TRUE’s written approval.
SERIAL NUMBER:
SAMPLE SERIAL NUMBER LABEL:
52
Truefitness.com / 800.426.6570 / 636.272.7100
Thank you for purchasing a TRUE product. To validate the TRUE product warranty the fast and easy way,
please go on-line now to www.truefitness.com and register your product. The information you provide will
never be distributed to any other individuals or agencies for any purpose. If you prefer to mail your warranty
card, have the owner of the product complete the information below and return it to TRUE Fitness within 30
days from the date of equipment installation.
To mail your warranty information, please fill in the information below and mail to: Service Dept., TRUE Fitness,
865 Hoff Road, St. Louis, MO 63366 (or save postage and register online at www.truefitness.com)
Model Type: Treadmill Elliptical Bike
Other
Date of Purchase
Purchased From (dealer name)
Yes No
7. If you answered“ yes” to question 6, what type do
you plan to purchase?
a. Treadmill b. Elliptical
c. Stationary Biked. Free Weights
e. Gymc. Other
First Name
Last Name
8. What is your annual household income? (Optional)
a. Under $50,000
Address b. $50,000 - $75,000
City State ZIP
Email Address
Phone
1. Where did you first learn about TRUE?
a. Dealerb. Website
c. Referrald. Gym/Club
e. Current Customerf. Other
2. The primary user(s) is:
a. Male b. Female
c. Both
3. Do you currently belong to a health club?
a. Yes b. No
4. Your age group:
a. Under 25b. 25-35
c. 36-45 d. 46-55
e. 56-65f. 65+
c. $75,000 - $100,000
d. $100,000 - $150,000
e. $150,000+
9. You are a valued customer of TRUE and your suggestions
allow us to continually improve your experience. Is there
anything else you would like us to know? Please explain:
SERIAL NUMBER:
5. What was the primary reason you bought a
TRUE product? (Check only one)
a. Design/Appearanceb. Dealer
c. Priced. Ease of Operation
e. Quality of Constructionf. Size
g. Reputationh. Warranty
i. Friend/Family Recommendation
Truefitness.com / 800.426.6570 / 636.272.7100
53
THE WAHOO RUNFIT APP:
Your TRUE
Now you can stay connected to your workout with Wahoo’s RunFit App and get the results of your workout instantly on
your smartphone.
Get started w
1. Download Wahoo’s Runfit App.
2.
Wahoo’s popular RunFit app gives you the ability to capture, analyze and share performance data generated during your
workout. Wahoo’s RunFit app can be downloaded from the App Store and Google Play.
3. Connect - Choose “Connect to Treadmill” when starting to record your run.
4. Share - After your workout, post your results to your favorite fitness site.
Performance Treadmill comes equipped with Wahoo’s SMART technology.
ith three easy steps…
List of apps from my phone (via RunFit):
Heart Health
Nike+
Strava
Connect
TrainingPeaks
RunKeeper
Map My Fitness
Magellan Active
Fitness Pal
My
dailymile
Dropbox
Mail
iTunes
54
Truefitness.com / 800.426.6570 / 636.272.7100
WAHOO RUNFIT APP
List of additional apps from http://www.wahoofitness.com/apps:
Map My Run
Map My Walk
Zwift
Map My Ride
Running and Walking with Endomondo
Calorie Counter & Diet Tracker by My Fitness Pal
Pear Personal Coach
(CONTINUED)
:
Export in .tcx
100/300 detai
1.Start with the Wahoo Fitness app open on your smartphone/device.
2.Press the
3.A Bluetooth ID number on the Performance treadmill console will appear. The same Bluetooth ID number should
simultaneously appear in the Wahoo app on your smartphone/device.
4.Press ‘Connect’ on your smartphone /device.
5.You will see a prompt saying – “Bluetooth connected”.
6.Now do one of the following:
7.When the workout and/or cool down is finished, press ‘Stop’ to pause the console/workout.
8.The console will show each Workout Summary data screen every two seconds on the display for three cycles. At the
same time, the option to Save or Discard the data will appear on your smartphone/device.
9.If you choose to discard the data, the information will be deleted and permanently lost.
Note: No Workout Summary data is stored on the treadmill after the Workout Summary screens have finished cycling.
100/300 detailed Android instructions:
1.Touch the Bluetooth button located just to the right of center on the bottom of the console.
2.Connect to gym equipment/Press the Bluetooth button.
3.A Bluetooth ID number on the Performance treadmill console will appear. The same Bluetooth ID number should
simultaneously a
4.Press ‘Connect’ on your device if the numbers match.
5.You will see a prompt saying – “Bluetooth connected”.
6.Now do one of the following:
7.When the workout and/or cool down is finished, press ‘Stop’ to pause the console/workout.
8.The console will show each Workout Summary data screen every two seconds on the display for three cycles. At the
same time, the option to Save or Discard the data will appear on your Adroid device. If you
prompts on your Android phone.
, .gpx, .pwx, .csv, .wf, PDF
led iPhone instructions:
‘Workout Data’ (Bluetooth symbol) button located just to the right of bottom center on the console.
a.Press ‘Start’ to begin a Quick Start workout.
b.Press ‘Workout Finder’ and set up a workout, entering User Profile information, if prompted.
ppear in the on your Android device.
a.Press ‘Start’ to begin a Quick Start workout.
b.Press ‘Workout Finder’ and set up a workout, entering User Profile information, if prompted.
choose to 'Save', follow the
9.If y
Note: No Workout Summary data is stored on the treadmill after the Workout Summary screens have finished cycling.
ou choose to discard the data, the information will be deleted and permanently lost.
Truefitness.com / 800.426.6570 / 636.272.7100
55
C
onnectin
Follow the below steps for connecting all applicable HR devices:
1. Connect the Bluetooth HR device to the iPhone or Android device. (Note: For the 5 kHz HR device, it will connect
2. Connect the iPhone or Android device to the TRUE console via Bluetooth.
The workout data from the Bluetooth HR device will display on the TRUE console after being routed through the iPhone
or Android device if the iPhone or Android device is connected to the TRUE console via Bluetooth.
g to
to the TRUE console automatically.)
external Bluetooth
an
HR
monitor
iPhone and Android
(For
devices)
56
Truefitness.com / 800.426.6570 / 636.272.7100
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