TRUE METRIX AIR is a simple, accurate way to test your
whole blood glucose (sugar) level, anytime, anywhere.
Our goal is to provide quality healthcare products and
dedicated customer service. For questions about TRUE
METRIX products, visit our web site at:
www.niprodiagnostics.com.
e TRUE METRIX AIR Self Monitoring Blood Glucose
System is intended for the quantitative measurement of
glucose (sugar) in fresh capillary whole blood samples
drawn from the ngertip or forearm. e TRUE METRIX
AIR Self Monitoring Blood Glucose System is intended to
be used by a single person and not to be shared.
e TRUE METRIX AIR Self Monitoring Blood Glucose
System is intended for self-testing outside the body (in vitro diagnostic use) by people with diabetes at home as
an aid to monitor the eectiveness of diabetes control.
e TRUE METRIX AIR Self Monitoring Blood Glucose
System should not be used for the diagnosis or screening
of diabetes or for neonatal use. Alternative site testing
should be done only during steady-state times (when
glucose is not changing rapidly).
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e TRUE METRIX Self Monitoring Test Strips are for
use with the TRUE METRIX AIR Self Monitoring Meter
to quantitatively measure glucose (sugar) in fresh capillary
whole blood samples drawn from the ngertip or forearm.
e TRUE METRIX AIR Self Monitoring Meter measures
the current, detects, analyzes and corrects for hematocrit
and temperature, and calculates the glucose result.
e TRUE METRIX Control Solution is for use with the
TRUE METRIX AIR Self Monitoring Meter and TRUE
METRIX Self Monitoring Test Strips to check that the meter
and the test strip are working together properly and the test
is being performed correctly.
e TRUE METRIX AIR Self Monitoring Meter can send
results both to an application (App) you have on your
smartphone or via docking station/ USB Smart data cable to
a PC.
Importance of Blood Glucose Monitoring
e more you know about diabetes, the better you will be
able to care for yourself. A Doctor or Healthcare
Professional determines how oen you should test and what
your target ranges are for blood glucose results.
Having most blood glucose results within your target range
shows how well your treatment plan is working to control
glucose levels. Keeping results within your target range helps
slow or stop complications from diabetes.
NEVER change your treatment plan without consulting a
Doctor or Healthcare Professional.
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IMPORTANT INFORMATION:
For the most accurate results using TRUE METRIX AIR:
• Read all product instructions for use before testing.
• Use of TRUE METRIX AIR in a manner not specied
in this Owner’s Booklet is not recommended and may
aect ability to determine true blood glucose levels.
• TRUE METRIX AIR is a quantitative system for selftesting outside the body (in vitro diagnostic use) of
human whole blood only.
• Alternate site (forearm) testing should not be used to
calibrate continuous glucose monitors (CGMs).
• Alternate site (forearm) testing should not be used for
insulin dose calculations.
• Use only TRUE METRIX Self Monitoring Test Strips and
TRUE METRIX Control Solution with the TRUE METRIX
AIR Self Monitoring Meter.
• Remove only one test strip at a time from test strip
vial. Recap vial immediately.
• NEVER reuse test strips. NEVER wipe test strips
with water, alcohol or any cleaner. DO NOT attempt
to remove blood or control solution from test strips
or clean test strips and re-use. Reuse of test strips will
cause inaccurate results.
• NEVER add a second drop of sample to test strip.
Adding more sample gives an error message.
• Perform Control Tests before performing a blood
glucose test for the rst time.
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IMPORTANT INFORMATION (cont.):
• Perform Control Tests with more than one level of
control solution. ree levels of TRUE METRIX
Control Solution are available for Control Tests. Call
1-800-803-6025, available 24 hours a day, 7 days a
week, for assistance in obtaining control solution.
• e TRUE METRIX AIR Self Monitoring Blood
Glucose System is for one person use ONLY. DO NOT share your meter or lancing device with anyone,
including family members. Do not use on multiple
patients!
• ALL parts of your blood glucose monitoring system
could carry blood-borne pathogens aer use, even
aer cleaning and disinfecting.
2, 3
• Cleaning and disinfecting the lancing device and the
meter destroys most, but not necessarily all, bloodborne pathogens.
• Wash your hands thoroughly with soap and warm
water before and aer handling the meter, lancing
device, lancets, or test strips, as contact with blood
presents an infection risk.
• If the meter is being operated by a second person who
provides testing assistance, the meter and lancing device
should be cleaned and disinfected prior to use by the
second person.
• It is important to keep the meter and the lancing
device clean and disinfected. For instructions on how
to clean and disinfect the meter and lancing device, see
Meter Cleaning and Disinfecting and Lancing Device
Cleaning and Disinfecting.
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IMPORTANT INFORMATION (cont.):
• If you have symptoms of low or high blood glucose,
check your blood glucose immediately. If your result
does not match the way you feel, repeat the test. If your
results still do not match the way you feel, call your
Doctor or Healthcare Professional.
~ Low blood glucose (hypoglycemia) symptoms
may be trembling, sweating, intense hunger,
nervousness, weakness, and trouble speaking.
~ High blood glucose (hyperglycemia) symptoms
may be intense thirst, a need to urinate oen, dry
mouth, vomiting, and headache.
• Do not use for diagnosis or screening of diabetes or for
neonatal use.
• Inaccurate results may occur in severely hypotensive
individuals or in dehydrated patients or patients in
shock. Inaccurate results may occur for individuals
experiencing a hyperglycemic-hyperosmolar state,
with or without ketosis.
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Phone Number, Fast Test Guide, Expected Results .. Cover
Introduction and Important Information .......................1
Know Your System
Meter ....................................................................................8
Test Strip ...........................................................................11
Control Solution ...............................................................13
Getting Started
Quality Control Testing ...................................................16
Automatic Self Test ...........................................................16
Control Test .......................................................................17
How to Test Control Solution .........................................18
Testing your Blood
Obtaining a Blood Sample ............................................... 22
How to Test Blood ............................................................26
TRUE METRIX AIR System and Laboratory Testing
...30
Results Out of System Range Warning Messages .........31
Meter Set Up
Set Time and Date ............................................................. 32
Set Bluetooth® Smart, Event Tags, Ketone Test Alert and
Test Reminders ..................................................................34
move backward by date/time when viewing results
and Averages in Memory; scroll through Event Tags to
mark results (if feature on).
② “ • ” Button
Turn meter on to view Average values, to view results
in Memory, to access Meter Set Up, to turn on Event
Tags in Meter Set Up, turn on/o Bluetooth Smart.
③ “ ▶ ” Button Increase numbers in Meter Set Up; remove ALT
Symbol; move forward by date/time when viewing
results and view Averages in Memory; scroll through
Event Tags to mark results (if feature on).
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Front of Meter
1
3
Back of Meter
4
5
2
6
① Display Screen
Shows results, messages, user prompts, information.
② Test Port
Insert TRUE METRIX Test Strip here, contact blocks
facing up.
③ Strip Release Button
Releases test strip aer testing for disposal.④ Battery Door
Use one non-rechargeable 3V lithium battery
(#CR2032), positive (“+”) side up
(see Changing Battery).
⑤ Meter Labels
Contain serial number of meter.
⑥ Docking Station Contacts
Contacts used for uploading meter results to a
computer using a Docking Station (Please call
1-800-803-6025, available 24 hours a day, 7 days a
week, for assistance).
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Full Display Screen
1
4
6
7
8
9
10
1. Result is from Memory
2
3
5
14
13
12
11
2. Time, Date
3. Time is AM/PM
4. Bluetooth Symbol and Event Tag Symbols
5. Result is 7, 14, 30, 60 or 90 day Average
6. Test Result
7. Control Symbol
8. Battery Symbol
9. Alternate Site (ALT) Symbol
10. Drop Symbol - Apply blood or control solution
11. Temperature Symbol
12. Test Reminder Symbol
13. Ketone Test Alert Symbol
14. Unit of Measure (Note: Factory set to mg/dL,
cannot be changed by user.)
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Test Strip
Top of Test Strip
12
① Contact End -
blocks facing up
② Sample Tip -
Insert into Test Port with contact
.
Bring Tip of test strip to top of sample drop (blood or control solution) aer Drop
Symbol appears in the Display.
Note: Insert test strip into meter before touching Sample
Tip to blood or control solution drop.
Sample Placement
Correct Incorrect
• Allow sample drop to be drawn into Sample Tip until testing begins (meter beeps and dashes move across Display).
• Do not smear or scrape drop with test strip.
• Do not apply more sample to test strip aer testing begins.
• Do not apply blood or control solution to top of test strip.
• Do not insert Sample Tip with sample into Test Port.
May damage meter.
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Test Strip Vial Label
1
3
2
2
May 30, 2016
① Lot Number (LOT) - Used for identication
when calling for assistance.
② Expiration Dates (EXP) - Write date rst opened
on vial label. Discard vial and unused test strips if
either 4 months aer rst opening or date printed
next to EXP on vial label has passed, whichever
comes rst.
Caution!Use of test strips or control solution past the
Expiration Dates may give incorrect test
results. Discard out-of-date products and test
with new products.
③ Control Test Ranges - Ranges of numbers in
which Control Test results must fall to assure the
system is working properly.
Note:
Examples only. Do not represent actual Control
Test ranges.
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Control Solution (Control)
Control Solution Bottle Label
3
May 30, 2016
2
1
① Lot Number (LOT) - Used for identication
when calling for assistance.
② Expiration Dates (EXP) - Write date rst opened
on bottle label. Discard bottle if either 3 months
aer rst opening or date printed next to EXP on
bottle label has passed, whichever comes rst.
③ Control Solution Level (1, 2, or 3) - Testing
with at least 2 levels of control solution is
recommended. Contact 1-800-803-6025,
available 24 hours a day, 7 days a week, for
assistance with obtaining dierent levels of
control solution.
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Getting Started
Meter comes with pre-set time and date, and
Bluetooth Smart feature on. e Event Tag feature,
Ketone Test Alert, and all Test Reminders are o.
Before using the meter for the rst time or aer
a battery change, check the time, date, Bluetooth
Smart, Event Tags, Alert and Reminders, and
update as needed (see Meter Set Up).
e meter turns on when a test strip is inserted into
the Test Port or when “ • ” Button is pressed (see
Memory and Meter Set Up).
Meter turns o when the test strip is released or
removed from the meter, “ • ” Button is pressed, or
aer 2 minutes of non-use.
e Bluetooth Smart feature turns o when a test
strip is inserted into the Test Port or when meter is
placed into docking station.
Turning the Ketone Test Alert on sets a reminder to
check your ketones per your treatment plan when a
blood glucose result is over 240 mg/dL.
Test Reminders are set like an alarm clock to sound
a tone for 10 seconds to remind you to test. Up to
four Test Reminders per day may be set.
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Getting Started (cont.)
Event Tags allow you to tag your blood glucose
results to link to the following events:
Before meal –test was taken just before a meal,
Aer meal –test was taken 2 hours aer the start
of a meal,
Exercise – test was taken during or aer exercise,
Medications – medication taken may have
aected test result,
Sick – test was taken when sick,
Other – any other reason that the test is unique
or dierent in some way (example: stress,
drinking alcohol). In your logbook, note the
reason that the test result was tagged. Seeing a
result with this Event Tag in the meter Memory
reminds you that there is more about this test
result in your log book.
Tagging results helps track the eect specic events
may have on your blood glucose test results. Event
Tagging may assist you and your doctor or healthcare provider with managing your diabetes.
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Quality Control Testing
To assure you are getting accurate and reliable results,
TRUE METRIX AIR oers two kinds of quality
Control Tests. ese tests let you know
that your System is working properly
and your testing technique is good.
Contact
Automatic Self-Test
Blocks
Face Up
An Automatic Self-Test is performed
by the meter each time a test strip is
inserted correctly into the Test Port.
Insert a test strip into the Test Port.
e meter is working properly if:
~ the full Display appears, then
~ the time appears in the upper
part of the Display, and then,
~ the Drop Symbol begins to blink.
If an error message appears in the Display,
the meter will not perform a test.
See Troubleshooting or call 1-800-803-6025,
available 24 hours a day, 7 days a week.
Full Display
Drop Symbol
Error Message
Caution!If any segments are missing in the Display
when meter is first turned on, do not use
the meter for testing. Call 1-800-803-6025,
available 24 hours a day, 7 days a week.
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Page 19
Control Test
We recommend performing Control Tests for practice
before using your meter for the rst time to test your
blood.
Control Tests should be performed:
• For practice to ensure your testing technique is good,
• Occasionally as you use a vial of test strips,
• When opening a new vial of test strips,
• If results seem unusually high or low,
• If a vial has been le opened or exposed to humidity or
to extreme heat or cold,
• Whenever a check on performance of the system is
needed,
• If meter damage is suspected (meter was dropped,
crushed, wet, etc.)
Note: It is important to perform Control Tests with more
than one level of control solution. ree levels of
TRUE METRIX Control Solution are available
for Control Tests. Call 1-800-803-6025, available
24 hours a day, 7 days a week, for assistance in
obtaining dierent levels of control solution.
Caution!Ranges printed on test strip vial label are for
Control Test results only and are not suggested
levels for your blood glucose. Do not drink
control solution.
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How to Test Control Solution
Use ONLY TRUE METRIX Control Solution with
the TRUE METRIX AIR Self Monitoring Meter and
TRUE METRIX Self Monitoring Test Strips.
1. Check dates on control solution
label and test strip vial label. Do not
use control solution or test strips
if expiration dates have passed.
(Control solution - 3 months aer
rst opening or date next to EXP on
May 30, 2016
label; test strips - 4 months aer
rst opening or date next to EXP on
labels.) Discard expired products
and use new products.
2. Allow control solution, vial of test strips and
meter to adjust to room temperature. Write date
rst opened on both control solution bottle label
and test strip vial label when using for the rst
time.
3. Gently swirl or invert control solution bottle to
mix.
DO NOT SHAKE!
4. Remove one test strip from vial. Close test strip
vial immediately. Use test strip quickly aer
removal from vial.
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Page 21
5. Insert test strip into Test Port.
LB0010
Meter turns on.
Note:
If test strip has been out of the vial
too long before testing, an error
message appears upon insertion
of the test strip into the meter.
Contact Blocks
Face Up
Release and discard old test strip.
Use new test strip for testing.
6. Wait until Drop Symbol appears in
Display. Keep test strip in meter until
testing is nished.
Drop Symbol
Note: If test strip is removed before testing is finished, an
error message appears. Release and discard old test
strip. Use new test strip for testing.
7. With cap removed, turn control
solution bottle upside down.
Squeeze one drop of control
solution onto a clean tissue. Wipe
o bottle tip and discard tissue.
8. Gently squeeze a drop of control
solution onto a small piece of
unused aluminum foil or clear
plastic wrap. Dispose aer use.
Discard Control
Solution Drop on
Tissue
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9. With test strip still in meter, touch
Sample Tip of test strip to top of
drop of control solution. Allow
drop to be drawn into test strip.
Remove test strip from drop when
meter beeps.
10. Dashes appear across the Display to
show meter is testing.
Meter testing
Note: If meter does not beep and begin testing soon
aer drawing up sample, release and discard
test strip. Repeat test with new test strip. If
problem persists, see Troubleshooting.
11. Compare meter result to Control
Test range printed on test strip
vial label for level of control
solution you are using. If result
is in range, System can be used
for testing blood. If result does
not fall within range, repeat test
using a new test strip.
Note: Control Test result shows the
Control Symbol in the Display.
Control Solution
Bottle Label
Tes t S tr ip
Vial Label
Control Symbol
(Example only.
Does not represent
actual Control Test
ranges.)
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Caution!If Control Test result is outside range,
test again. If result is still outside range,
system should not be used for testing
blood. Call 1-800-803-6025, available 24
hours a day, 7 days a week.
12. Aer result is shown, Strip
Release Button flashes. Hold
meter with test strip pointing
down. Press Strip Release Button
to release and discard test strip
into appropriate container. Meter
turns o.
Note: Removing test strip before result displays
cancels the test. An error message appears and
the result is not stored in Memory. Retest with
a new test strip and do not remove before result
is displayed.
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Obtaining a Blood Sample
WARNING!
• e TRUE METRIX AIR Self Monitoring Blood
Glucose System is for one person use ONLY. DO NOT share your meter or lancing device with anyone,
including family members. Do not use on multiple
patients!
• ALL parts of your blood glucose monitoring system
could carry blood-borne pathogens aer use, even
aer cleaning and disinfecting.
2
• Cleaning and disinfecting the lancing device and the
meter destroys most, but not necessarily all, bloodborne pathogens.
• Wash your hands thoroughly with soap and warm
water before and aer handling the meter, lancing
device, lancets, or test strips as contact with blood
presents an infection risk.
• If the meter is being operated by a second person who
provides testing assistance, the meter and lancing
device should be disinfected prior to use by the second
person.
• It is important to keep the meter and the lancing
device clean and disinfected. For instructions on how
to clean and disinfect the meter and lancing device, see
Meter Cleaning and Disinfecting and Lancing Device
Cleaning and Disinfecting.
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Obtaining a Blood Sample (cont.)
Refer to lancing device Instructions for Use for detailed
instructions.
• Never share lancets or lancing device. Lancets are for
single use only. Do not re-use.
• Do not use venous blood for testing.
• To help prevent false high results, wash hands before
using the system to test blood, especially aer fruit has
been handled.
From Fingertip
1. Prepare ngertip by washing hands in warm, soapy
water. Rinse well. Dry thoroughly.
2. Place end of lancing device equipped
with a lancet against tip of nger.
Lance ngertip.
3. Set lancing device aside. To help blood drop form,
lower hand to waist level, gently massaging nger
from palm to ngertip. Allow blood drop to form
before attempting to apply to the test strip. Apply
sample to test strip Sample Tip.
4. Recap and remove used lancet from lancing device.
e used lancet may be biohazardous. Please discard
it carefully according to your healthcare provider's
instructions.
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From Forearm
Important Notes Regarding Forearm Testing
4
• Check with your Doctor or Healthcare Professional
to see if forearm testing is right for you.
• Results from forearm are not always the same as
results from ngertip.
• Always perform testing using ngertip samples
under the following conditions:
~ Within 2 hours of eating, exercise, or taking insulin,
~ If your blood sugar may be rising or falling rapidly
or your routine results are oen fluctuating,
~ If you are ill or under stress,
~ If your forearm test results do not match how you
feel,
~ If your blood sugar may be low or high,
~ If you do not notice symptoms when blood sugar is
low or high.
1. Select area to be lanced. Wash with soap and warm
water, rinse and dry thoroughly.
2. Rub area vigorously or apply a warm dry compress to
increase blood flow.
3. Place end of lancing device equipped
with a lancet rmly against forearm.
Press Trigger Button. Apply rm pressure
on lancing device for 10 seconds. Apply
sample to test strip Sample Tip.
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Page 27
4. Recap and remove lancet from lancing device.
Caution!e used lancet may be biohazardous.
Please discard it carefully according to your
healthcare provider's instructions.
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Page 28
How to Test Blood
1. Check dates on test strip vial being used. Do not
use if either 4 months aer rst opening or aer
date printed next to EXP on label, whichever
comes rst.
2. Wash hands (and forearm for alternative site
testing). Rinse well and dry thoroughly.
3. Remove one test strip from vial. Close vial
immediately. Use test strips quickly aer
removal from vial.
4. With meter o, insert test strip
Contact End (blocks facing up)
into Test Port. Meter turns on.
Keep test strip in meter until
testing is nished.
To mark test as alternate site
(forearm) result, press “ ▶ ”
Button. ALT Symbol appears
in Display. Press “ ◀ ” Button to
remove ALT Symbol.Wait until
Drop Symbol appears in Display.
ALT
Symbol
Drop
Symbol
Note:
If test strip has been out of the vial too long
before testing, an error message appears upon
insertion of the test strip into the meter. Release
and discard old test strip. Use new test strip for
testing.
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Page 29
5. Lance ngertip or forearm.
Allow drop to form
(see Obtaining a Blood Sample).
6. With test strip still in meter, touch
Sample Tip of test strip to top of
blood drop and allow blood to be
drawn into test strip. Remove test
strip from blood drop immediately
aer the meter beeps and dashes
appear across the Display.
Note: If meter does not begin testing soon aer touching
Sample Tip to drop, discard test strip. Repeat test with
new test strip and new blood drop. If problem persists,
see Troubleshooting.
7. Dashes appear across Display to show
meter is testing.
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8. Aer the test is nished, result is
displayed. e Strip Release Button
flashes.
To mark the result with an Event Tag,
make sure that Event Tags are turned on
Test Result
(see Set Event Tags, Ketone Alert and Test
Reminders). e Event Tag icons flash.
Press "▶" or "◀" Button to go to the
correct Event Tag. Press “ • ” Button to
mark the test result with an event (icon
stops flashing).
Event Tag
(Before Meal Icon
- shown)
Event Tags are as follows:
Before meal –test was taken just
Top of Meter
before a meal,
Aer meal –test was taken 2 hours aer the start
of a meal,
Exercise – test was taken during or aer exercise,
Medications – medication taken may have
aected test result,
Sick – test was taken when sick,
Other – any other reason that the test is unique or
dierent in some way (example: stress, drinking
alcohol). In your logbook, note the reason that the
test result was tagged. Seeing a result with this
Event Tag in the meter Memory reminds you that
there is more about this test result in the log book.
Record result in log book.
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Page 31
9. Hold meter with test strip
pointing down. Press test strip
Release Button to discard test
strip in the appropriate container.
Meter turns o. Result is stored in
Memory with date and time.
Note: Removing test strip before result displays cancels the
test. An error message appears and result is not stored
in Memory. Retest with a new test strip and do not
remove before result is displayed.
Caution!e used lancet and test strip may be
biohazardous. Please discard them carefully
according to your healthcare provider's
instructions.
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Page 32
TRUE METRIX AIR Self Monitoring Blood Glucose
System and Laboratory Testing
When comparing results between TRUE METRIX AIR
Self Monitoring Blood Glucose System and a laboratory
system, TRUE METRIX AIR Self Monitoring Blood
Glucose System blood tests should be performed within
30 minutes of a laboratory test. If you have recently
eaten, ngerstick results from the TRUE METRIX AIR
Self Monitoring Blood Glucose System can be up to 70
mg/dL higher than venous laboratory results.
5
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Results Out of System Range Warning Messages
WARNING!
Meter reads blood glucose levels from
20-600 mg/dL.
If test result is less than 20 mg/dL,
“Lo” appears in Display.
If test result is greater than 600 mg/dL,
“Hi” appears in Display.
ALWAYS repeat blood tests to conrm Low
(“Lo”) and High (“Hi”) results. If blood results
still display “Lo” or “Hi”, call your Doctor or
Healthcare Professional immediately.
Note: “Lo” results are included in the Average as 20 mg/dL.
“Hi” results are included as 600 mg/dL.
If blood glucose test result is greater than
240 mg/dL, and Ketone Test Alert is turned
on, “Ketone” appears in Display with glucose
result (see Ketone Test Alert).
Caution
When a Ketone Test Alert is shown in the meter
Ketone Tes t
Alert
Display, it does not mean that ketones have
been detected in your blood. Perform a ketone
test per your treatment plan, as prescribed by
your Doctor or Healthcare Professional.
Note: Ketone Test Alert can be turned on or o during
Meter Set Up.
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Page 34
Meter Set Up
Note: If the meter turns o at any time
during Set Up, go back to Step #1
under Meter Set Up and begin
again.
1. With meter o, press and hold
“ • ” Button until the full Display is
shown and a series of beeps sound
(aer about 10 seconds). Release “ • ”
Button. Meter goes into Set Up.
Set Time/Date
2. e hour flashes. To change, press
“ ▶ ” or “ ◀ ” Button on top of the meter
to select the hour. Like many alarm
clocks, to set “AM” or “PM”, scroll
through the hours until “AM” or “PM”
appears in the Display. Press “ • ” Button
to set.
3. e minutes flash. To change, press
“ ▶ ” or “ ◀ ” Button to select the
minutes. Press “ • ” Button to set.
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4. e month (number) flashes.
To change, press “ ▶ ” or “ ◀ ”
Button to select the month.
Press “ • ” Button to set.
5. e day (number) flashes.
To change, press “ ▶ ” or “ ◀ ”
Button to select the day.
Press “ • ” Button to set.
6. e year flashes.
To change, press “ ▶ ” or “ ◀ ”
Button to select the year.
Press “ • ” Button to set.
Note: Meter beeps every time a setting is
confirmed (“ • ” Button is pressed).
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Set Bluetooth Smart, Event Tags, Ketone Alert
and Test Reminders
Meter comes with Bluetooth Smart feature turned on.
Event Tags, Ketone Test Alert and all Test Reminders are
turned o.
Note: If the meter turns o at any time during Set Up, go
back to Step #1 under Meter Set Up and begin again.
Bluetooth Smart
Uploading results using the Bluetooth
Smart feature allows your meter to send
results to an application (App) on a paired
smartphone. See Pairing (Syncing) Meter
Bluetooth Smart
Enabled
with Your Smartphone on page 40 for more
information.
Aer setting the year, press “ ▶ ” or “ ◀ ”
Button to turn on or o the Bluetooth Smart
feature. Press “ • ” Button to set. Meter goes
to set Event Tags.
Bluetooth Smart
Disabled
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Page 37
Event Tags
Event Tags are used to mark a test result that was taken
during a specic event.
1. Aer turning on or o the Bluetooth
Smart feature, press “ ▶ ” or “ ◀ ” Button
to turn Event Tags on or o. Press “ • ”
Button to set, then the Meter goes to set
Ketone Test Alert.
Ketone Test Alert
When a blood glucose result is over
240 mg/dL, the Ketone Test Alert is a
reminder to check your ketones per your
treatment plan.
2. Press “ ▶ ” or “ ◀ ” Button to turn Alert
on or o. Press “ • ” Button to set, then
the Meter goes to set Test Reminder.
Top of Meter
Event Tags
Caution!
Ketone Tes t
Alert
When a Ketone Test Alert is shown in the meter
Display, it does not mean that ketones have
been detected in your blood. Perform a ketone
test per your treatment plan, as prescribed by
your Doctor or Healthcare Professional.
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Page 38
Test Reminder
Up to four Test Reminders per day may be set.
Reminder sounds at set time for 10 seconds.
Meter comes with all Test Reminders o.
To set the Test Reminders:
1. Aer pressing “ • ” Button to set Ketone
Test Alert, Display shows rst Reminder
setting (A-1). To turn Reminder on,
press “ ▶ ” Button. Press “ ◀ ” Button to
turn Reminder back to o. Press “ • ”
Button to set.
2. When “on” is chosen, press “ • ” Button.
e hour flashes. Press “ ▶ ” or “ ◀ ”
Button to set the hour. To set AM/PM,
scroll (press “ ▶ ” or “ ◀ ” Button) until
“AM” or “PM” is next to correct time.
Press “ • ” Button to set.
3. e minutes flash. Press “ ▶ ” or “ ◀ ”
Test Reminder
Button to set the minutes. Press “ • ”
Button to set. Meter goes to the next Test
Reminder.
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Page 39
4. Turn Reminders on and repeat setting
the time for next 3 Reminders
(if needed).
Exit Set-Up
Press and hold “ • ” Button until meter turns o. Meter
also turns o aer 2 minutes of non use. Set Up choices
are saved.
Note: If Test Reminders are set, the Alert
Symbol appears in all Displays. If
battery dies or is replaced, Ketone test
alert and test reminders may have to be
reset.
Test
Reminder
Symbol
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Page 40
Meter Memory
View Averages
e Averages feature allows you to view the average of all
your blood glucose results within a 7-, 14-, 30-, 60-, or
90-day period. Control Test results are not included
in the Averages.
You can review the average of your glucose
results from the last 7-, 14-, 30-, 60-, or 90days.
1. With meter o press and release
“ • ” Button. Display scrolls through
7-, 14-, 30-, 60-, and 90-day Average
7-Day
Average
values.
2. Meter turns o aer 2 minutes
if no buttons are pressed.
Note: If there are no Average values, three
dashes are displayed for 7-, 14-, 30-,
60-, and 90-day Averages.
No Average
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Page 41
View Memory
Meter Memory stores 1000 results. When
Memory is full, the oldest result is replaced
with the newest result.
1. Press and release “ • ” Button.
Meter displays 7-, 14-, 30-, 60-, and
90-day Averages. Press and release
“ • ” Button again to view most recent
test result in Memory. If there are no
results in Memory, dashes appear with
the Memory Symbol.
2. Press “ ▶ ” Button to scroll forward
through results or “ ◀ ” Button to scroll
backwards through results.
Test results marked as alternate site display
ALT Symbol.
Control Test results display the Control
Memory Symbol
Alternate Site
Symbol
Symbol.
Test results above 240 mg/dL display Ketone
Test Alert Symbol, when Ketone Test Alert is
turned on during Set Up.
Tests marked with an Event Tag shows the
Event Tag icon in the Display.
Ketone Test
Alert Symbol
Event Tag
(Before Meal Icon
- shown)
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Page 42
Pairing (Connecting) Meter with Your
Smartphone
Pairing enables your meter to upload your results when
requested by an App (application) on your smartphone.
e meter must have the Bluetooth Smart feature turned
on and your smartphone must have an App that is able to
receive the results. e meter and the smartphone must be
within 10 feet of each other for the results to upload. e
meter can be paired with up to four (4) smartphones.
➀
➁
➂
➃
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Page 43
1. Make sure that the Bluetooth Smart feature is turned
on in the meter (see Bluetooth Smart on page 34).
2. Press “ • ” Button on the meter.
3. Follow your smartphone instructions in order to
locate TRUE METRIX AIR Self Monitoring meter
(look for a device named NiproBGM). Enter the last
6 digits of the meter serial number (found on meter
back label) into the smartphone. is is the meter's
PIN number. Wait for smartphone(s) to conrm
connectivity. Once both devices are paired, you can
have the App on your smartphone upload test results
from the meter memory
Android Devices(s)
Meter Back
Label Pin
iOS Devices(s)
Number
(in box)
Use Battery/
Pila/Pilha
Manufactured by:
Fort Lauderdale FL 33309 U.S.A.
1-800-803-6025 • 1-954-677-4599
For
in vitro
diagnostic use only
CR2032
Contains: FCC ID:
2ADDB-NIPRO-01
REA4NPD09 Rev. 2
(Example only. Does not represent meter actual serial number.)
41
Page 44
Caution • If you make any changes through the meter
set up, turn the meter o and start at Step #2
in order to be able to pair.
• Look for the Bluetooth icon on your
meter display to confirm it is turned on. You
must first pair your smartphone(s) with your
meter for test results to be uploaded.
• is meter operates with Bluetooth Smart.
Make sure that your smartphone can work
with Bluetooth Smart.
• Don't pair more than one smartphone to
the meter at a time. If your meter has already
paired with four (4) smartphones and is
attempting to be paired with new smartphone,
the smartphone paired first is replaced with the
new smartphone.
• If a test strip is inserted into the meter during
the uploading of the results to the App, the
results stop uploading. You must re-start the
upload from the App in your smartphone.
• Go to
www.niprodiagnostics.com/truemanagerair
for a list of compatible mobile devices and
applications.
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Page 45
WARNING!• To prevent other people’s results from
being sent, do not let anyone else use your
meter to test their blood glucose. is
meter is for single patient use only.
• To make sure that your results are secure,
only let trusted people (doctor, family, etc.)
download your results to a computer
program or connect to a mobile App.
• Keep your meter serial number private.
• Allowing other people to download your
meter to a computer or mobile Apps that is
not yours could result in a loss of privacy
of your data.
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Page 46
Care, Cleaning/Disinfecting and Troubleshooting
• Store System (meter, control solution, test strips) in
Carrying Case to protect from liquids, dust and dirt.
• Store in a dry place at temperatures between 40°F-86°F.
DO NOT FREEZE.
• Do not keep meter in an area where it may be crushed
(i.e. back pocket, drawer, bottom of bag, etc.).
• Do not share your meter with anyone, including family
members.
• Allow system to sit at room temperature for
10 minutes before testing.
Meter Care, Cleaning and Disinfecting
Cleaning removes blood and soil from the meter.
Disinfecting removes most, but not all possible
infectious agents (bacteria or virus) from the meter,
including blood-borne pathogens.
• Clean and disinfect immediately aer getting any
blood on the meter or if meter is dirty.
• Clean and disinfect meter at least once a week. Meter
may be cleaned and disinfected once a week for up to
5 years.
• If the meter is being operated by a second person who
provides testing assistance, the meter and lancing
device should be disinfected prior to use by the second
person. Do not clean the meter during a test.
• Cleaning step #2 must occur before disinfecting steps
#3 and #4.
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Page 47
To Clean and Disinfect the Meter:
1. Wash hands thoroughly with soap
and water.
2. To Clean: Make sure meter is o
and a test strip is not inserted. With
ONLY PDI Super Sani Cloth Wipes
(EPA* reg. no. 9480-4), rub the
entire outside of the meter using
3 circular wiping motions with
moderate pressure on the front, back,
le side, right side, top and bottom
of the meter. Discard used wipes.
(*Environmental Protection Agency.)
3. To Disinfect: Using fresh wipes,
make sure that all outside surfaces of
the meter remain wet for 2 minutes.
Make sure no liquids enter the Test
Port or an other opening in the
meter.
Super Sani-Cloths may be purchased at the following places:
• Amazon.com,
• Ocedepot.com
or visit your local Oce Depot store,
• Walmart.com
4. Let meter air dry thoroughly before
using to test.
45
Page 48
5. Wash hands thoroughly again aer
handling meter.
6. Verify that the System is working
properly by performing an
Automatic Self-Test (see Getting Started).
Stop using the meter and call Customer
Care for assistance at 1-800-803-6025,
available 24 hours a day, 7 days a week, if:
• Meter display appears cloudy or any display segments
are missing,
• Markings on meter, including back meter label, are
coming o or are missing,
• Buttons on the meter are hard to push or do not work,
• Unable to insert test strip into Test Port,
• Automatic Self-Test gives an error message.
Note: Other disinfectants have not been tested. e eect
of other disinfectants used interchangeably has not
been tested with the meter. Use of disinfectants other
than Super Sani Cloth Wipes may damage meter.
Note: Super Sani Cloth Wipes have been tested on the
meter for a total of 260 cleaning and disinfecting
cycles, which is equal to cleaning and disinfecting the
meter once a week for a 5 year period. e use life of
the meter is 5 years.
46
Page 49
Lancing Device Care, Cleaning and Disinfecting
Cleaning removes blood and soil from the lancing device.
Disinfecting removes most, but not all possible
infectious agents (bacteria or virus) from the
lancing device, including blood-borne pathogens.
• Clean and disinfect immediately aer getting any blood
on the lancing device or if lancing device is dirty.
• Clean and disinfect the lancing device at least once a
week. Lancing device may be cleaned and disinfected
once a day for a 3 year period.
• If the lancing device is being operated by a second
person who provides testing assistance, the lancing
device should be disinfected prior to use by the second
person.
• Do not clean lancing device if there is a lancet inside.
Remove lancet from lancing device before cleaning.
• Cleaning step #2 must occur before disinfecting steps
#3 and #4.
To clean and disinfect the lancing device:
1. Wash hands thoroughly with soap
and water.
2. To Clean: With ONLY PDI Super
Sani Cloth Wipes (EPA* reg. no.
9480-4), rub the entire outside of
the lancing device using 3 circular
wiping motions with moderate
pressure. Discard used wipes.
(*Environmental Protection Agency.)
47
Page 50
3. To Disinfect: Using fresh wipes, make sure that all outside
surfaces of the lancing device remain wet for 2 minutes.
Super Sani-Cloths may be purchased at the following places:
• Amazon.com,
• Ocedepot.com or visit your local store,
• Walmart.com
4. Let lancing device air dry thoroughly
before using to test. Replace End Cap.
Gently pull back and release Arming
Barrel and press the Trigger Button.
A click will be heard if the lancing
device is functioning properly.
5. Wash hands thoroughly again aer
handling the lancing device.
Stop using the lancing device and call Customer Care for
assistance at 1-800-803-6025, available 24 hours a day, 7
days a week, if:
• Markings on lancing device are coming o,
• Trigger Button hard to push,
• End Cap does not go back on,
• Arming Barrel does not click when gently pulled back.
Note:
Other disinfectants have not been tested. e eect of other disinfectants used interchangeably has not been tested with the meter. Use of
disinfectants other than Super Sani Cloth Wipes may damage meter.
Note:
Super Sani Cloth Wipes have been tested on the lancing device for
a total of 1,095 cleaning and disinfecting cycles, which is equal to
cleaning and disinfecting the lancing device once per day for a 3 year
period. Lancing device may be cleaned and disinfected up to 7 cycles
per week for 3 years.
48
Page 51
TRUE METRIX Control Solution Care
• Write date opened on control solution bottle label.
Discard if either 3 months aer rst opening or aer
date printed next to EXP on label has passed, whichever comes rst.
• Aer each use, wipe bottle tip clean and recap tightly.
• Store at temperatures between 36°F-86°F.
DO NOT FREEZE.
TRUE METRIX Self Monitoring Test Strip Care
• Store test strips in original vial only. Do not transfer
test strips to new vial or store test strips outside of vial.
• Write date rst opened on test strip vial label. Discard
unused test strips from vial if either 4 months aer rst
opening or aer date printed next to EXP on label has
passed, whichever comes rst. Use of test strips past
expiration dates may give incorrect results.
• Close vial immediately aer removing test strip. Store
in a dry place at temperatures between 40°F-86°F.
DO NOT FREEZE.
• Do not reuse test strip.
• Do not bend, cut or alter test strips in any way.
49
Page 52
Changing Battery
A low battery displays Battery Symbol while continuing to function. A dead battery displays Battery Symbol, beeps, and then turns o. To replace battery:
1. Li tab on Battery Door.
2. Turn meter over. While holding meter
in one hand with Battery Door facing
down, tap meter gently on the palm of
Low
Tab
your other hand to loosen and remove
battery.
Battery
Door
3. Discard old battery into
appropriate container.
4. Insert new battery, positive (“+”) side
facing up. Close Battery Door.
Note: Use non-rechargeable 3V lithium battery (#CR2032).
5. Press “ • ” Button to turn meter on. Check time, date, Ketone
Test Alert and Test Reminders (see Meter Set Up). If meter
does not turn on, check that battery was installed properly. If
not, remove and reinsert battery. Turn meter on by pressing “ •
” Button. Call 1-800-803-6025, available 24 hours a day, 7 days
a week, if problem persists.
Warning! Battery is not rechargeable. If you have a cable or a cradle
for downloading results to a computer, DO NOT plug the usb cable
end into an electrical outlet. Trying to recharge the battery or power
the meter by plugging into an electrical outlet will cause meter to catch
on fire or melt.
Caution!Batteries might explode if mishandled or incorrectly
replaced. Do not dispose of battery in fire. Do not
take apart or attempt to recharge battery. Dispose
according to local regulations.
50
Page 53
Troubleshooting
1. Aer inserting test strip, meter does not turn on.
ReasonAction
Test strip inserted upside
down or backwards
Remove test strip.
Re-insert correctly.
Test strip not fully
inserted
Test strip error
Remove test strip. Re-insert
test strip fully into meter.
Repeat with new test strip.
Dead or no batteryReplace battery.
Battery in backwardsBattery positive (“+”) side
must face up.
Meter Error
Call 1-800-803-6025, available
24 hours a day, 7 days a week.
2. Aer applying sample, test does not start (meter does
not beep or begin testing).
ReasonAction
Sample drop too small
Sample applied aer two
minute shut-o
Problem with test strip
Problem with meter
Repeat test with new test
strip and larger drop.
Repeat test with new test
strip. Apply sample within
2 minutes of inserting test
strip.
Repeat with new test strip.
Call 1-800-803-6025, available
24 hours a day, 7 days a week.
For assistance, call 1-800-803-6025, available 24 hours a day, 7 days a week.
51
Page 54
Troubleshooting (cont.)
3. Meter Bluetooth Smart feature is enabled but test
result was not received by your smartphone.
ReasonAction
Smartphone containing
App linked to your meter
not turned on.
Bluetooth Smart on
your smartphone is
turned o.
Meter not linked with
specic smartphone.
Meter and smartphone
are too far apart.
Your smartphone does
not support Bluetooth
Turn on your smartphone.
Turn on Bluetooth Smart
your smartphone.
Link (pair) meter with your
smartphone.
Bring smartphone and meter
within 10 feet of each other.
Unable to use with your
smartphone.
Smart
App not compatible
with Bluetooth Glucose
6
prole
Note: Any interruption in transmission may cancel the
transfer of test results from your meter to your smartphone. Results are re-transmitted the next time a
data transfer is started.
For assistance, call 1-800-803-6025, available 24 hours a day, 7 days a week.
Download compatible mobile
App.
52
Page 55
Messages
DisplayReasonAction
Repeat with new test strip,
using capillary whole blood
Invalid
Hematocrit
Temperature
Error
•
Too Cold/
Too Hot
Sample Not
Detected or
Using Wrong
from the nger or forearm.
If error persists, call
1-800-803-6025, available 24
hours a day, 7 days a week.
Move meter and test strips
to area between 41°F-104°F;
wait 10 minutes for system
to reach room temperature
before testing.
Retest with new
test strip and larger sample.
Test St rip
Used Test Strip,
Test Strip outside
of vial too long,
Sample on top of
Test St rip.
Meter
Error
Repeat with new test strip.
Make sure Sample Tip of test
strip touched top of sample
drop. If error persists, call
1-800-803-6025, available 24
hours a day, 7 days a week.
Call 1-800-803-6025,
available 24 hours a day,
7 days a week.
53
Page 56
DisplayReasonAction
Retest with new test strip. If
error persists, call
Test St rip
Error, or very
high blood
glucose result
(higher than
600 mg/dL)
Test St rip
Removed
During Test
1-800-803-6025, available 24
hours a day, 7 days a week.
If you have symptoms such
as fatigue, excess urination,
thirst, or blurry vision
follow your healthcare
professional’s advice for
high blood glucose.
Retest with new test
strip. Make sure result
is displayed before
removing test strip.
Call 1-800-803-6025,
Communication
available 24 hours a
Error
day, 7 days a week.
Low: About 50 tests can be
Low or
Dead
Battery
done before battery dies.
Dead: Battery Symbol
appears and beeps before
meter turns o.
If error message still appears, any other error message appears, or
troubleshooting does not solve the problem, call 1-800-803-6025,
available 24 hours a day, 7 days a week.
54
Page 57
DisplayReasonAction
Do not use meter
Broken
Display
WARNING!!
Out of Range
- High Results
> 600 mg/dL
- Low Results
< 20 mg/dL
for testing.
Call 1-800-803-6025,
available 24 hours a day,
7 days a week.
WARNING!!
Retest with new test
strip. If result is still
“Hi” (High)
or
“Lo” (Low)
contact Doctor
immediately.
If error message still appears, any other error message appears, or
troubleshooting does not solve the problem, call 1-800-803-6025,
available 24 hours a day, 7 days a week.
55
Page 58
System Specifications
Result Range: 20-600 mg/dL
Sample Size: 0.5 microliter (0.5 µL)
Sample: Fresh capillary whole blood from the nger and
forearm, or control solution
Test Time: Results in as little as 4 seconds
Result Value: Plasma values
Assay Method: Amperometric
Power Supply: One 3V lithium battery
#CR2032 (non-rechargeable)
Battery Life: Approximately 1000 tests or 1 year
Automatic shut-o: Aer two minutes of non-use
Weight: 1.66 ounces Size: 3.44” x 2.16” x 0.69”
Memory Size: 1000 glucose results
Operating Range (meter & test strips):
Relative Humidity: 10-90% (Non-condensing)
Temperature: 41-104°F
Hematocrit: 20-70%
Altitude: Up to and including 10,200 feet
Note:
Use within specified environmental conditions only.
applications compatible with Bluetooth Glucose Prole
6
Chemical Composition
TRUE METRIX Test Strips: Glucose dehydrogenase-FAD
(Aspergillus species), mediators, buers and stabilizers.
TRUE METRIX Control Solution: Water, d-glucose,
buers, viscosity enhancing agent, salts, dye and
preservatives.
56
Page 59
ABOUT BLUETOOTH SMART
The TRUE METRIX AIR Self Monitoring Blood Glucose
Meter uses Bluetooth Smart to connect wirelessly (pair)
with applications (Apps) found on your smartphone that
can work with Bluetooth Glucose Profile
6
in order to
transmit test results from your meter's memory.
TRUE METRIX AIR Self Monitoring
Blood Glucose Meter contains
FCC ID: 2ADDB-NIPRO-01
This device complies with Part 15 of the FCC
rules. Operation is subject to the following
two conditions.
(1) This device may not cause harmful
interference, and
(2) This device must accept any interference
received, including interference that may
cause undesired operation.
57
Page 60
Note: is meter containing the Bluetooth Smart feature
has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of
the FCC Rules. ese limits are designed to provide
reasonable protection against harmful interference
in a residential installation. is meter generates,
uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this meter does cause harmful interference to radio
or television reception, which can be determined
by turning the meter o and on, try to correct the
interference by one or more of the following measures:
• Move the meter away from the radio or television
antenna.
• Move the radio or television antenna away from
the meter.
58
Page 61
If you continue to have problems, contact Customer
Care at 1-800-803-6025 available 24 hours a day, 7 days a
week.
This equipment complies with FCC radiation exposure
limits set forth for an uncontrolled environment. This
transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter.
The Bluetooth Smart feature on your meter sends test
results to your paired device. To prevent other people’s
results from being sent and keep your data consistent,
Do Not let anyone else use your meter to test their blood
glucose.
59
Page 62
TRUE METRIX AIR Self Monitoring
Limited Lifetime Warranty
Nipro Diagnostics, Inc. provides the following Warranty to the
original purchaser of the TRUE METRIX AIR Self Monitoring
Blood Glucose Meter:
1. Nipro Diagnostics Inc. warrants this meter to be free of defects in
materials and workmanship at the time of purchase. If the meter
is ever inoperative, Nipro Diagnostics, Inc will replace the meter
with an equivalent meter, at its option, at no cost to the purchaser.
Failure of the meter due to abuse or use not in accordance with
the instructions for use is not covered by this Warranty.
2. is Warranty does not include the battery supplied with the
meter.
3. Do not take the meter apart. is action will void the
Warranty and cause the meter to display false results.
4. e duration of any implied Warranty, including any implied
Warranty of merchantability or tness for a particular purpose
shall be limited to the lifetime in use with the original user in
accordance with any state law to the contrary.
5. Nipro Diagnostics, Inc. disclaims liability for incidental or
consequential damages for breach of any expressed or implied
Warranty, including any implied Warranty of merchantability
or tness for a particular use with respect to the meter. Some
states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusion may
not apply.
6. is Warranty gives the user specic legal rights, and the user
may also have other rights which vary state to state.
Your Nipro Diagnostics, Inc. Customer Care Representative will
be able to provide detailed information regarding procedures for
returning your meter, if necessary.
60
Page 63
System Safety Information
Electromagnetic Compatibility
Meter EMC testing was performed and was
adequate. Interference from the meter to other
electronically driven equipment is not anticipated.
e electromagnetic environment should be evaluated
prior to operation of the device.
Do not use the meter in a very dry environment,
especially one in which synthetic materials are present.
Do not use the meter close to sources of strong
electromagnetic radiation, as these may interfere with
the proper operation.
Blood Glucose Monitoring System Components
• TRUE METRIX AIR Blood Glucose Meter
• TRUE METRIX Self Monitoring Blood Glucose
Test St rips
• TRUE METRIX Control Solution
• Lancing Device
• Single Use Lancet
Kit may contain one or more of the components above.
To obtain components, contact place of purchase
of original kit. For assistance call 1-800-803-6025,
available 24 hours a day, 7 days a week.
61
Page 64
References
1. American Diabetes Association. Diagnosis and Classification
of Diabetes Mellitus. Diabetes Care, Volume 37, Supplement 1,
January 2014.
2. FDA Public Health Notication: Use of Fingerstick Devices on
More than One Person Poses Risk for Transmitting Blood Borne
Pathogens: Initial Communication (2010) http://www.fda.gov/