True MD-2B User Manual

Model: MD-2B

Mini Duo Burner

User Guide

Table of Contents

I. Important Safety Information 1-3

II. Control Panel Overview 4

III. Specifications & How to Use

• Operating the Keys 5

• Stand by Mode 5

• Lock 5

• Switch off the Lock 5

• Readiness Mode 6

• Menu On 6

• Power Sharing 7

• Set Timer Mode 7

• Hot Surface Indicator 7

IV. Notes on using your Cooktop

7

V. Compatible Cookware

5

8

VI . Cleaning and Maintenance

8-9

VII. Counter Installation Instruction 10-11

VIII. Troubleshooting 12-13

Thank you for purchasing the True Induction Mini Duo burner unit. Please read the entire instruction manual

prior to using your unit. If you have any questions regarding the True Induction Cooktop, please visit

TrueInduction.com or call: 1-877-862-7049

Fill out the following information for future reference

Brand

Purcha

Mo

Serial Numbe

Purchased From

Invoice Number

se Date

del Number

r

True Induction

MD-2B

Note: The serial and model numbers may be found on the serial plate located under the cooktop.

:

•

even with the built-

•

only be performed by a qualified person.

• While cooking fat or oil on the cooktop may ignite. There is a risk of burning and fire; therefore, never leave the

cooktop unaended at anyme.

• When the unit is on, do not touch outside the control panel as the surface may contain residual heat.

• To protect against electric shock, do not immerse cord plugs or cooker in water (or other liquid substances).

• When using any electric appliance around children, close supervision is required.

•
manner. Read the seller’s guidelines for warranty repairs and returns.

• Do not cook on a broken or damaged cooktop as spillovers may penetrate surface and create a risk of electric shock.

•

•

• Do not let the cord dangle over the edge of a table or counter. Keep the cord away from hot surfaces.

• Do not place cooktop on or near: hot gas, electric burner, or heated oven.

•

• Do not store and temperature­sprays, etc.

•

•

•

• The cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by

children or tripped over.

• Do not use with empty pans/pots.

• Do not use cooktop for another use than directed by the manufacturer.

• Wear proper apparel -

• In case of appliance failure, immediately disconnect the appliance from the main power source and contact the
manufacturer.

• Do not place metallic objects such as knives, forks, spoons, lids, cans or aluminum foil on the cooktop.

1

:

•

• It is important to be aware that the unit’

• When possible, Unplug the cooktop from the outlet when not in use and before cleaning. Allow to cool before

performing any maintenance or repairs.

•

heated surface.

• Do not store items of interest to children in cabinets above the range or on the backguard of a range - children climbing
on the range to reach items could get seriously injured.

•

• Do not repair or replace any part of the appliance unless specifically recommended in the manual. All other services

should be referred to a qualified technician.

• Use only dry potholders - Moist or damp potholders on hot surfaces may result in burns from steam. Do not use a towel

or other bulking cloth.

• Use proper cookware size - Choose
of undersized cookware will

serious injury. Compable

•
the manual. Improper use of these liners may result in a risk of electric shock or fire.

-

-

cookware is necessary to operate properly.

•

Do not use steam cleaners or high-pressure cleaners to clean the cooktop, as this may result in electric shock.

•

• Do not touch cooking zones or areas near units - Cooking zones may be hot even though they are dark in color. Areas

This product should not be thrown away as household waste. Instead it should be handed over to the applicable

this product, please contact your local city office, your household waste disposal service or the store where you

purchased the product.

SAVE THESE WARNINGS

2

II. Control Panel Overview:

by

true

Surface remains hot after use. Do not touch!
Attention: Le dessus reste chaud pres usage!

2

INDUCTION

1

3

U

U

Le Cooking Zone

1.

2.

Right Cooking Zone

Ceramic - Glass

3.

4.

Le touch control panel

Right touch control panel

5.

Diagram make look different from actual product.

5

4

Power

Temp Time

--

+

Menu-On

Timer

POWER

Lock

Power

Temp Time

--

+

Menu-On

Timer

POWER

Lock

6

Power

Temp Time

6. Power Opon Display

7. Lower power key

8. Raise power key

9. Cooking zone

ON/OFF Key

7

--

8

+

9

Menu-On

11. Child safety lock

12.

Power Buon

10

Timer

12

11

POWER

Lock

10. Timer control key

3

:

Power 1800

Voltage 120V / 60Hz

Power Range

100W - 18

10

Max Time 180 minutes

Material Glass Ceramic Top / Metal Body

Unit Measurements

20.5” width x 14” length x 2” height

Countertop or Drop-in

Installs Over Built-in Oven Yes

20” x 13 3/4”

Menu-On

POWER

Lock

Upon inserng the power plug into an electric socket, all inducon cooktop will make a “beep”

sound once, and all the digital lights on the cooktop will blink once, then the indicator light will turn

on above the “Lock” key, indiccang the unit enters into the standby and lock mode.

Stand by Mode

In the lock mode, press “Lock” key, the unit will make a “beep” sound once and lock light will turn off, indicang the
lock has deacvated. The unit is now on standby mode.

Lock

Acvang the Child Safety Lock during cooktop use: Child Lock prevents acvaon of any sensor key,
except for the “POWER” key to turn off the cooktop.

A. Manual: Press the Lock key to acvate the funcon. The unit will make a “beep” sound and the
indicator light will turn on above the Lock key. The controls are now locked.

B. Automac: The inducon cooktop will automacally enter into Lock mode when the power is turned off.

Switch Off the Lock

While in Lock mode, press the Lock key to deacvate the funcon. The indicator light will turn off.

4

III. Specificaons & How to Use:

Readiness Mode

While in the standby mode, press the “ON/OFF” key, it will make a “beep” sound once, indicang that the inducon
cooktop funcons are ready to use. The unit will automacally return to standby mode if heang zone is not turned

on within 30 seconds.

Turning Off Unit:

POWER

When use of the cooktop is complete, press the “POWER” key. “POWER” light will turn off, indicang the
unit is now on the standby mode. Please do not pull the power plug unl the cooling fan has stopped.

Menu On

Place cookware on the cooktop. Please select from the Power Seng or Temperature Seng to begin cooking.

Temperature Seng Mode: This funcon cooks at temperature sengs.When the unit is in the Readiness mode, or

in the power mode, press the “Menu On” key to select “Temp” mode. The “Temp” indicator light is lit up and the

digital display shows “460” F, indicang that the cooktop has entered the temperature seng mode. if the user
wants to adjust the temperature level, please press the “-” or “+” key to adjust the temperature seng. To stop

cooking, please press the “POWER” key. Temperature levels: 120℉ 、150℉ 、180℉ 、210℉ 、 260℉ 、300℉ 、
360℉ 、 420℉ 、460℉.

Power Seng Mode: This funcon cooks at power (waage) sengs. When the unit is in the Readiness mode, or in

the set temperature mode, press the “Menu-On” key to select the “Power” mode. “Power” indicator light is lit up,

and the digital display show “5”, indicang that the cooktop has entered power seng mode, if the user wants to
adjust the power level please press the “-” or “+” key. If the user wants to set the mer for the unit to shut off
automacally, please refer to the Set Timer method. To stop cooking, please press “Power” key. Heang power level
sengs:

NOTE: This funcon is equipped with safeguards against parching. The unit might shut off automacally when this
funcon is used for frying, srfrying, grilling and other high temperature cooking formats.

5

III. Specificaons & How to Use:

Power Sharing

When both burners are on, one of the two burners would not have a power level higher than level 7. Both of them

together would not be more than level 10. If only one burner is on, the heang zone can maintain its full heat seng,
but when operang both burners, their combined total is level 10, meaning that when operang the two burners at
the same me, they will self adjust levels accordingly. When you increase the power of one side, the power output of
the other side will reduce automacally (i.e. one side is at 6, the other burner automacally reduces
power to level 4, creang a total max 10 seng).

Set Timer Mode

The automac mer sengs range from 1 minute to 99 minutes. (NOTE: there is no “seconds” and “hours”
display, only minutes). when the unit is in the cooking mode press the “Timer” key. The “Timer” indicator light is lit

up, indicang the cooktop has entered Set Timer Mode, the digital display reads “00” and blinking. Press “+” or “-”

key to set the desired number, once the Timer is set and neither the “+” nor the “-” key is pressed for 10 seconds, the

Minute Timer begins the countdown and the mer reaches “00” the cooktop will sound “beep” and the specific
heang element will shut off automacally.

To Cancel Timer: While in mer status, press “Timer” key, the digital display shows countdown me. Then press
“+” or “-” key unl the digital display reads “00” and mer display will blink for 10 seconds and then go off. The mer
is no longer acve.

Hot Surface Indicator

After using any of the cooking zones, the cooktop will remain hot. Even after turning o the

entire unit, the surface of the cooktop will remain hot for some time. The display for the cooking

zones will show how an “H” to warn the user that the surface is hot to touch. Wait unl the “H” is no

longer displayed to clean the unit. You may turn the unit back on even if the “H” is displayed.

IV. Notes on Using your Cooktop

● This appliance will get hot during use and will remain hot for a me aer use.

● Never heat empty cookware. This can damage both the cookware and the appliance.

● Remember to turn off cooktop aer use.

● Keep unit away from a gas range or other heat source. If the surrounding temperature is too hot, the cooktop will

stop heang.

● Make sure to wipe off water from the boom of the pot before heang.

● Use cauon when boiling water. During the boiling process, hot water may splash out.

6

V. Compable Cookware:

materials.

Check your cookware’s retail box for the

Surface remains hot after use. Do not touch!
Attention: Le dessus reste chaud pres usage!

by

true

INDUCTION

technology, grab a magnet and see if it

your magnet stays on then your cookware

cooktop!

U

Power

Temp Time

--

+

Menu-On

Timer

POWER

Lock

Power

Temp Time

U

--

+

Menu-On

Timer

POWER

Lock

The following are not -resistant

glass, ceramic, copper, aluminum pan/pots,
round-

base less than 5 inches.

V I. Cleaning and Maintenance:

manual. Use a ceramic cooktop cleaner on the glass cooktop. To maintain and protect the surface of your glass

cooktop, follow these steps:

Before

makes cleanup easier.

1. Daily use of ceramic cooktop cleaner will help keep the cooktop looking new.

2.

3.

4. Use a dry cloth or paper towel to remove all cleaning residue. No need to rinse. Never run the cooktop under

water.

NOTE:

7

V I. Cleaning and Maintenance:

Cleaning Burned-on Residue:

WARNING: Damage to the glass surface may occur if you use scrub pads or any other type of abrasive cleaning

materials.

1. Allow the cooktop to cool.

2. Spread a few drops of the ceramic cooktop cleaner on the burned residue area.

3. Using the included ceramic cooktop cleaning pad, rub the residue area, applying pressure as needed.

4. If any residue remains, repeat the steps liste

5.

cleaner and a paper towel.

Cleaning heavy burned-on residue:

1. Allow the cooktop to cool.

2. Used a single-edge razor blade scraper approximately at a 45 degree angle against the glass surface, and scrape

off the residue.

3.

residue area. Use the cleaning pad to remove any remaining residue.

4.

cleaner and a paper towel.

Metal Marks and Scratches:

Be careful not to slide pots or pans across the cooktop surface. It will leave behind metal markings. These marks are

removable using the ceramic cooktop cleaner along with the cleaning pad for ceramic cooktops.

d above.

permanent.

NOTE:

manufacturer for assistance.

8

Warning!

For Your Safety: Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other

be avoided. If cabinet space is available, the risk can be reduced by installing a range hood that protects horizontally

IMPORTANT INSTALLATION INFORMATION

All electric cooktops run off a single phase, three-wire cable, 240V/60Hz AC only electrical supply with ground.

Minimum distance between cooktop and overhead cabinetry is 30”.

NOTE: See next pages for Measurement Specificaons

9

VI

Allow a 2" space below the covered cable opening to clear the

electric cable and allow space for installation of the junction

box on the wall at the back of the cooktop.

Before installing the cooktop:

1. Visually inspect the cooktop for damage.

Also make sure all cooktop
on tight. Recheck all measurements to
ensure they are correct.

2. Place th e cooktop into the countertop
cutout to ensure it fits properly

The serial plate is located under the
cooktop. When ordering parts or making
inquiries about your cooktop, be sure to
include the model and serial numbers.

screws are

Serial plate is located under the burner box

the cooktop.

of

.

10

Error Code Possible Cause

• IGBT - Insulated Gate Bipolar Transistor • NTC - Negave Temperature Coefficient, to check the temperature of electronic
elements • NTC1 - To check the temperature of IGBT • NTC2 - To check the temperature of heang center

Cooktop does not

work

Cooktop does not
heat up

• Cooktop controls are locked.

• Power outage.

• No cookware or improper cookware

placement on the cooking zone.

Incorrect cookware size for selected

•

cooking zone.

•

the cooking zone.

• Incorrect cooking zone detected

• No power to cooktop

• Make sure Lock mode is turned off.

• Check house lights to confirm power outage.

• Contact manufacturer.

• Make sure the cookware is centered on the

cooking zone, and the cookware is also of correct

Cookware page.

•

enough to cover the cooking zone.

•

centered on the cooking zone.

• Make sure the correct control is ON for the

cooking zone being used.

Cooktop turns off
while cooking

fans keep

The

running for one

unit has been
switched off

• See “Cooktop does not work” issue above.

• Internal cooktop heat sensor has

detected high temperatures inside

• Make sure the cooktop vents are not blocked.

•

shut off.

• Liquid or objects placed around the

• The cooktop control panel may read liquids or

control panel.

the cooktop to shut off. Clean up spills or remove

objects, then restart the unit.

The electronics are cooling down. • This is a normal occurrence.

•

11

Error Code Possible Cause

Power sharing

“E0” appears in the

Timer display

“E1” appears in the

Timer display

“E2” appears in the

Timer display

• When two heang zones are turned

on, will create a totla max 10 seng

•

(Insulated Gate Bipolar

•

Transistor) overheang.

• No cookware found or improper

placement of cookware on the

cooking zone.

• Supplied voltage to cooktop is too

low.

• See POWER SHARING

unit.

• Make sure the cookware is centered on the

cooking zone, and that it’

• If the voltage of the power supply to the cooktop

is too low, it cannot operate properly and will

show this error code.

This may be caused by reduced voltage being

are correct and supplied voltage returns to

normal, the code will disappear.

“E3” appears in the

Timer display

“E7” appears in the

Timer display

“E8” appears in the
Timer display

“E9” appears in the
Timer display

“EE” appears in the
Timer display

• Supplied voltage to cooktop is too

high.

• NTC1 (To check the temperature of

• Turn OFF the cooktop; then shut off the power at

IGBT) break off

• NTC1 (To check the temperature of

IGBT) short circuit

• NTC2 (to check the temperature of

heang center) break off

• NTC2 (to check the temperature of

heang center) short circuit

• If the voltage of the power supply to the cooktop

is too high, it cannot operator properly and will

show this error code.

This may be caused by increased voltage being

are correct and the supplied voltage returns to

normal, the code will disappear.

the fuse or circuit breaker for about 30 seconds.

Turn the power back on to the cooktop then

service.

12