TRUE M30, M50 User Manual
* Assembly Guide & Warranty Card Included
M30 & M50
TREADMILL
OWNER’S MANUAL
Revision 012714
M30 & M50 TREADMILL OWNERS MANUAL
IMPORTANT:
All Products shown are prototype. Actual product delivered may vary.
Product specifications, features & software are subject to change without notice.
For the most up to date owner’s manual please visit www.truefitness.com.
For documents in additional languages please visit www.truefitness.com/document-library/29/international-manuals
IMPORTANTE:
Todos los productos mostrados son prototipos. La realidad el producto suministrado puede diferir.
Especificaciones de productos, características y software están sujetas a cambios sin previo aviso.
Para la más actualizada de este manual del propietario, por favor visite www.truefitness.com
Para los documentos en otros idiomas, por favor visite www.truefitness.com/document-library/29/international-manuals
IMPORTANT:
Tous les produits présentés sont prototype. Le produit réel livré peut varier.
Spécifications du produit, caractéristiques et logiciels sont sujettes à modification sans préavis.
Pour la plus à jour le manuel du propriétaire s'il vous plaît visitez www.truefitness.com.
Pour
documents dans des langues supplémentaires, veuillez www.truefitness.com/document-library/29/international-manuals de visite
重要提示：
显示所有产品的原型。实际交付的产品可能有所不同
产品规格，功能和软件如有更改，恕不另行通知
迄今为止对于大多数的使用说明书，请访问www.truefitness.com
对于其他语言的文档，请访问www.truefitness.com/document-library/29/international-manuals
:ﻡﺎﻫ
ﻊﻳﻣﺟ ﺕﺎﺟﺗﻧﻣﻟﺍ ﻲﻫ ﺔﺿﻭﺭﻌﻣﻟﺍ ﺝﺫﻭﻣﻧﻟﺍ .ﻑﻠﺗﺧﺗ ﺩﻗ ﻲﻠﻌﻔﻟﺍ ﺞﺗﻧﻣﻟﺍ .ﺎﻬﻣﻳﻠﺳﺗ
ﻭ ،ﺞﺗﻧﻣﻟﺍ ﺕﺎﻔﺻﺍﻭﻣ ﺞﻣﺍﺭﺑﻟﺍﻭ ﺕﺍﺯﻳﻣﻟﺍﺭﻳﻳﻐﺗﻠﻟ ﺔﻠﺑﺎﻗ ﺭﺎﻌﺷﺇ ﻥﻭﺩ.
ﻟ ﻝﺻﻳ ﺎﻣ ﻡﻅﻌﻣﻥﻵﺍ ﻰﺗﺣ ﻙﻟﺎﻣﻟﺍ ﻝﻳﻟﺩ ﺓﺭﺎﻳﺯ ﻰﺟﺭﻳ
www.truefitness.com.
ﺕﺍﺩﻧﺗﺳﻣﻠﻟ ﺕﺎﻐﻟ ﻲﻓ ﻰﺟﺭﻳ ،ﺔﻳﻓﺎﺿﺇ ﺓﺭﺎﻳﺯ
WICHTIG:
Alle hier gezeigten Produkte sind Prototypen. Das tatsächliche Produkt ausgeliefert wird, kann variieren.
Produkt-Spezifikationen, Funktionen und Software können sich ohne vorherige Ankündigung ändern.
In den meisten Fällen bis zu Bedienungsanleitung Bisher besuchen Sie bitte www.truefitness.com.
Für Dokumente in weiteren Sprachen finden Sie unter www.truefitness.com/document-library/29/international-manuals
BELANGRIJK:
Alle getoonde producten zijn prototype. Daadwerkelijke product geleverd kan verschillen.
Product specificaties, eigenschappen & software zijn onderhevig aan verandering zonder kennisgeving.
Voor de meest actuele handleiding van de eigenaar kunt u terecht www.truefitness.com.
Voor documenten in andere talen kunt u terecht op www.truefitness.com/document-library/29/international-manuals
ВАЖНО:
Все товары указаны прототипа. Фактический продукт, поставляемый могут отличаться.
Технические характеристики, особенности и программного обеспечения могут быть изменены без предварительного
уведомления.
Для получения самой последней на сегодняшний день руководство по эксплуатации пожалуйста, посетите
www.truefitness.com.
Для документов на другие языки, пожалуйста, посетите www.truefitness.com/document-library/29/international-manuals
www.truefitness.com/document-library/29/international-manuals
Truefitness.com / 800.426.6570 / 636.272.7100
M30 & M50 TREADMILL OWNERS MANUAL
Frank Trulaske, founder and CEO of TRUE, has had the same simple philosophy of delivering superior products, service
and support for over 30 years. Today, TRUE is the global leader in premium cardio equipment for the commercial and
residential markets. Our goal is to be the leader in technology, innovation, performance, safety and style. TRUE has
received many awards for its commercial and retail product over the years and remains the benchmark for the industry.
Fitness facilities and consumers invest in TRUE products for their durable commercial platforms used in all its cardio
products, both commercial and residential alike.
The proud manufacturing tradition of quality and the culture of innovation at TRUE have given rise to a full line of
truly extraordinary treadmills, indoor cycles and elliptical cross-trainers. As a result, people all over the world are
benefiting from the TRUE experience. Innovation across the full product line has made TRUE successful and is a
trademark of the TRUE heritage. TRUE’s patented Heart Rate Control® technology is just one of the remarkable ways
we deliver simple and superior performance every user can enjoy, and most importantly, use to achieve personal health
and fitness goals.
TRUE strives to perfect biomechanically correct and orthopedically comfortable, functional products. Whether it be the
mesh seat in the recumbent bike, the Soft Step® in the elliptical cross-trainers or the Soft System® in our treadmills, we
deliver the best.
At the heart of our success is the relentless and systematic life testing of both our products and their components. We
have dedicated employees who understand our philosophy is to deliver the best products in the world.
Our goal is not to sell the most cardio products in the world, but to deliver the world’s best premium equipment for our
customers’ health and fitness solutions.
To own a TRUE machine is to be part of an exclusive fitness community that delivers results – your results.
Thank you for becoming a part of the TRUE experience.
TRANSCEND ALL OTHERS!
Truefitness.com / 800.426.6570 / 636.272.7100
M30 & M50 TREADMILL OWNERS MANUAL
Chapter 1: Safety Instructions
Chapter 5: Care & Maintenance
TABLE OF CONTENTS
Safety Instructions 1
Use of Safety Key 4
Space Requirements 4
Grounding Instructions 5
Power Requirements 6
Warning Decals 7
Compliances 7
Chapter 2: Assembly Instructions
Pre-Assembly Checklist 9
Assembly Steps 11
Chapter 3: Product Overview
Treadmill Overview 13
Chapter 4: Programming & Operation
Heart Rate Monitoring 15
Heart Rate Control 16
Console Overview 17
Program Descriptions 19
Advanced Console Functions 22
:
Care & Maintenance 24
Cleaning the Equipment 24
Running Belt Alignment 25
Tensioning the Running Belt 26
Treadmill Lubrication 26
Leveling the Treadmill 27
Other Scheduled Preventive Maintenance 27
Long Term Storage 27
Chapter 6: Customer Service
Contacting Service 28
Contacting Sales 28
Reporting Freight Claims or Parts Damage 29
Chapter 7: Additional Information
Basic Troubleshooting 30
Advanced Troubleshooting 31
M30 Specifications 35
M50 Specifications 37
Warranty Information 39
Truefitness.com / 800.426.6570 / 636.272.7100
CHAPTER 1: SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE SAFETY INSTRUCTIONS
This treadmill is intended for in-home use only; do not use this treadmill in a commercial or institutional setting.
Doing so may void the expressed warranty.
WARNING: All EXERCISERS MUST READ ALL INSTRUCTIONS BEFORE USING THE TREADMILL.
WARNING: Heart rate monitoring systems may be inaccurate for some individuals. Over-exercising may result in
serious injury or death. If you feel faint, stop exercising immediately.
WARNING: Equipment should be immediately taken out of use if it fails to work properly or when a warning is
presented electronically.
TRUE STRONGLY recommends seeing a physician for a complete medical exam before undertaking an exercise program,
particularly if the user has a family history of high blood pressure or heart disease, is over the age of 45, smokes, has high
cholesterol, is obese or has not exercised regularly in the past year. Additionally, TRUE recommends consulting a fitness
professional on the correct use of this product. If at any time while exercising the user experiences faintness, dizziness,
pain or shortness of breath, he or she must stop immediately.
WARNING: To reduce the risk of electrical shock, always unplug this TRUE product before cleaning or
attempting any maintenance activity. Do not handle the plug with wet hands.
WARNING: To reduce the risk of burns, fire, electric shock or injury, it is imperative to connect each product to a
properly grounded 110V electrical outlet. A risk of electrical shock may result from improper connection of the
equipment’s grounding conductor. Check with a qualified electrician if you are unsure about proper grounding
techniques. Do not modify the plug provided with this product. If it will not fit an electrical outlet, have a proper
outlet installed by a qualified electrician. Your TRUE Fitness product must be properly grounded to reduce risk of
shock if the treadmill malfunctions. Your treadmill is equipped with an electrical cord, which includes an
equipment grounding conductor and a grounding plug. The plug must be inserted into an outlet that has been
properly installed and grounded in accordance with all local codes and ordinances. A temporary adapter cannot
be used to connect this plug to a two-pole receptacle in North America. If a properly grounded 15 amp outlet is
not available, a qualified electrician must install one.
WARNING: Do not move the equipment by lifting the console. Do not use the console as a handlebar during a workout.
WARNING: This product contains chemicals known to the state of California to cause cancer and birth defects or other
reproductive harm.
WARNING: Keep equipment stable on flat ground.
WARNING: Replace warning labels that may be worn, damaged or missing.
WARNING: Replace any non-working or damaged components; remove the unit from service until repair is
performed.
Truefitness.com / 800.426.6570 / 636.272.7100 1
CHAPTER 1: SAFETY INSTRUCTIONS
WARNING: To reduce the risk of burns, fire and electric shock or injury to persons, follow these instructions:
• This appliance should never be left unattended when plugged in.
• Do not use any type of extension cord with this product.
• Unplug it from the outlet when not in use and before any servicing.
• Do not operate the equipment while being covered with a blanket, plastic, or anything that insulates or stops
airflow.
WARNING: Risk of personal injury-crushing hazard when treadmill is in operation - keep feet, hands, and fingers
away from moving parts.
CAUTION:
• Health related injuries may result from incorrect or excessive use of exercise equipment.
• Do not use typing or web surfing features at excessive speeds. Always stabilize yourself by holding a stationary
handle when using typing or web surfing features. (Varies by console option)
• Do not use the contact heart rate grips as a handlebar during a workout.
• Any changes or modifications to this equipment could void the product warranty.
• To disconnect, turn power OFF at the ON/OFF switch if applicable, then remove plug from electrical outlet.
• Never operate a TRUE product if it has a damaged power cord or electrical plug, or if it has been dropped,
damaged, or even partially immersed in water. Contact TRUE Customer Service for a replacement.
• Use a TRUE AC power cord or AC/DC adapter only.
*Note the plug configuration for the power adapter may vary by country.
• Position this product so the power cord plug is accessible to the user.
• Keep the power cord away from heated surfaces. Do not pull the equipment by the power cord or use the cord as a
handle. Do not run the power cord along the side or under the treadmill.
• If the electrical supply cord is damaged it must be replaced by the manufacturer, an authorized service agent, or a
similarly qualified person to avoid a hazard.
• Do not use this product in areas where aerosol spray products are being used or where oxygen is being
administered. Such substances create the danger of combustion and explosion.
• Always follow the console instructions for proper operation.
• Close supervision is necessary when used near children under the age of 15, or disabled persons.
• Do not use this product outdoors, near water, while wet, or in areas of high humidity including extreme
temperature changes
• Never operate a TRUE product with the air openings blocked. Keep air openings free of lint, hair or any
obstructing material.
• Never insert objects into any openings in this product. If an object should drop inside, turn off the power, unplug
the power cord from the outlet and carefully retrieve it. If the item cannot be reached, contact TRUE Customer
Service.
• Never place liquids of any type directly on the unit except in the accessory tray or bottle holders. Containers with
lids are recommended.
• Wear shoes with rubber or high traction soles. Do not use shoes with heels, leather soles, cleats or spikes. Make
sure no stones are embedded in the soles. Do not use this product in bare feet. Keep all loose clothing, shoelaces
and towels away from moving parts.
• Do not reach into or underneath the unit, or tip it on its side during operation.
• Use correct ergonomic positioning while running on treadmill.
Truefitness.com / 800.426.6570 / 636.272.7100 2
CHAPTER 1: SAFETY INSTRUCTIONS
CAUTION (continued):
• Do not allow animals on or near the equipment while in operation.
• Use the side handrails whenever additional stability is required. In case of emergency, such as tripping, the side
handrails should be grabbed and the user should place his/her feet on the side platforms. The front handlebars
should be used to grasp the heart rate sensors or to rest the hand on while operating the activity zone keys, but not
for stability, emergency, or continuous use.
• Do not exceed maximum user weight of 350 lbs (159 kg).
• Do not use if you have a cold or fever.
• When using this exercise machine, basic precautions should always be followed.
• Use this equipment only for its intended use as described in this manual.
• Do not use attachments not recommended by the manufacturer.
• Allow only trained personnel to service this equipment.
• Avoid the possibility of bystanders being struck or caught between moving parts by making sure that they are out
of reach of the equipment while it is in motion.
• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand the hazards involved.
• Children shall not play with the appliance.
• Cleaning and user maintenance shall not be made by children without supervision.
• Allow only one person at a time on the equipment while it’s operating.
• It is the sole responsibility of the owner/operator to ensure regular and scheduled maintenance is performed.
• To avoid injury stand on the side rails before starting the treadmill.
• Avoid exiting treadmill while leaving the tread belt in motion.
• Never walk or jog backwards on the treadmill.
CAUTION:
• To avoid serious injury, do not touch the incline rack while the treadmill is in use.
• To avoid serious injury, do not touch the belt while the treadmill is in use.
Truefitness.com / 800.426.6570 / 636.272.7100 3
CHAPTER 1: SAFETY INSTRUCTIONS
3 2 1
USE OF SAFETY KEY (E-STOP):
• Attach the safety clip to your clothing before each workout and when treadmill is in use. (See Fig 2)
• Attach the magnetic key to the treadmill console assembly
SPACE REQUIREMENTS:
Space Requirements:
TRUE’s recommendation is to leave a minimum of 20” (0.5m) on each side of the treadmill and a 79” (2 m) safety zone at
the rear of the treadmill. (See Fig 1)
Truefitness.com / 800.426.6570 / 636.272.7100 4
CHAPTER 1: SAFETY INSTRUCTIONS
GROUNDING INSTRUCTIONS:
This product must be grounded, if it should malfunction or breakdown, grounding provides a path of least resistance for
electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding
conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and
grounded in accordance with all local codes and ordinances.
DANGER
• Improper connection of the equipment-grounding conductor can result in a risk of electric shock.
• Check with a qualified electrician or serviceman if you are in doubt as to whether the product is properly
grounded. Do not modify the plug provided with the product. If it will not fit the outlet, have a proper outlet
installed by a qualified electrician.
• Do not remove the motor cover or you may risk injury due to electric shock.
• The 120-V model is for use on a nominal 120-V circuit and has a grounding plug that looks like the plug
illustrated in figure A. Make sure the product is connected to an outlet having the same configuration as the plug.
No adaptor should be used with this product.
• The 230-V model is for use on a circuit having a nominal rating more than 120-V and is factory-equipped with a
specific electric cord and has a grounding plug that looks like the plug illustrated in figure B. Make sure that the
product is connected to an outlet having the same configuration as the plug in Figure B. No adapter should be
used with this product. If the product must be reconnected for use on a different type of electric circuit, the
reconnection should be made by qualified service personnel.
:
Truefitness.com / 800.426.6570 / 636.272.7100 5
CHAPTER 1: SAFETY INSTRUCTIONS
Truefitness.com / 800.426.6570 / 636.272.7100 6
CHAPTER 1: SAFETY INSTRUCTIONS
WARNING DECALS:
WARNING: Replace warning labels that may be worn, damaged or missing.
To replace any worn or missing warning decals contact TRUE FITNESS by visiting www.truefitness.com or contact
customer service at 800-883-8783.
COMPLIANCES:
This equipment complies with all applicable codes and regulations. For a complete list of compliances, please visit
www.truefitness.com.
Truefitness.com / 800.426.6570 / 636.272.7100 7
CHAPTER 2: ASSEMBLY INSTRUCTIONS
• Read and understand all instructions and warnings prior to use.
IMPORTANT SAFETY INSTRUCTIONS
• Obtain a medical exam before beginning any exercise program. If at any time during exercise you
feel faint, dizzy, or experience pain, stop and consult your physician.
• Obtain proper instruction prior to use.
• This treadmill is intended for in-home use only.
• Inspect the treadmill for incorrect, worn, or loose components and do not use until corrected,
replaced, or tightened prior to use.
• Do not wear loose or dangling clothing while using the treadmill.
• Care should be used when mounting or dismounting the treadmill.
• Read, understand, and test the emergency stop procedures before use.
• Disconnect all power before servicing the treadmill.
• Do not exceed maximum user weight of 350 lbs.
• Keep the top side of the moving surface clean and dry.
• Keep children and animals away.
• Use caution when moving and assembling treadmill.
• All exercise equipment is potentially hazardous. If attention is not paid to the conditions of
equipment usage, death, or serious injury could occur.
• Save these instructions.
Basic Guidelines for Setting Up Your Treadmill:
After removing the treadmill from the packaging, place your treadmill on a clean, level surface. Make sure the electrical
cord easily reaches a grounded three-pronged outlet and has enough slack to allow the deck to incline without tightening
the cord. Do not allow the treadmill assembly to rest on the cord.
Important Electrical Requirements – 120V:
Your TRUE treadmill requires a dedicated 120 volt, alternating current (AC), 20 amp grounded outlet circuit. This means
nothing else can be plugged into the same circuit. Most power circuits are rated for this 120V AC 20 amp requirement, but
you must ensure the treadmill does not share the circuit with anything else.
Important Electrical Requirements – 230V:
Your TRUE treadmill requires a dedicated 230 volt, alternating current (AC), 15 amp grounded outlet circuit. This means
nothing else can be plugged into the same circuit. Most power circuits are rated for this 230V AC 15 amp requirement, but
you must ensure the treadmill does not share the circuit with anything else.
Danger: Do not use an extension cord or ungrounded outlet:
The ground helps prevent electrical damage to your treadmill and enhances your safety by helping to prevent shock.
Check with a qualified electrician or serviceman if you are in doubt as to whether the treadmill is properly grounded. Do
not modify the plug provided with the treadmill if it will not fit the outlet. Have a proper outlet installed by a qualified
electrician.
Truefitness.com / 800.426.6570 / 636.272.7100 8
CHAPTER 2: ASSEMBLY INSTRUCTIONS
Item:
Description:
Qty:
PRE-ASSEMBLY CHECK LIST:
1 Base Frame with Motor Hood 1
2 Hardware Kit 1
3 Upright (L) 1
4 Upright (R) 1
5 Display Console 1
6 Power Cord 1
7 Literature & Wireless Chest Strap 1
8 Water Bottle 1
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