TRUE 950 Owner's Manual
* Assembly Guide & Warranty Card Included
950
TREADMILL
OWNER’S MANUAL
Revision 091820Model #: 950
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IMPORTANT:
All products shown are prototype. Actual product delivered may vary.
Product specications, features & soware are subject to change without notice.
For the most up-to-date owner’s manual please visit www.truetness.com.
For documents in additional languages please visit www.truetness.com/resources/document-library/
IMPORTANTE:
Todos los productos mostrados son prototipos. La realidad el producto suministrado puede diferir.
Especicaciones de productos, características y soware están sujetas a cambios sin previo aviso.
Para la más actualizada de este manual del propietario, por favor visite www.truetness.com
Para los documentos en otros idiomas, por favor visite www.truetness.com/resources/document-library/
IMPORTANT: Tous les produits présentés sont prototype. Le produit réel livré peut varier. Spécications du
produit, caractéristiques et logiciels sont sujettes à modication sans préavis. Pour la plus à jour le manuel du
propriétaire s'il vous plaît visitez www.truetness.com. Pour documents dans des langues supplémentaires,
veuillez www.truetness.com/resources/document-library/ de visite
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重要提示： 显示所有产品的原型。实际交付的产品可能有所不同产品规格，功能和软件如有更改，恕不另
行通知迄今为止对于大多数的使用说明书，请访问www.truetness.com 对于其他语言的文档，请访问
www.truetness.com/resources/document-library/
ھام:
جمیع المنتجات المعروضة ھي النموذج. قد تختلف المنتج الفعلي تسلیمھا.
مواصفات المنتج، والمیزات والبرامج قابلة للتغییر دون إشعار.
لمعظم ما یصل حتى الآن دلیل المالك یرجى زیارة www.truetness.com.
للمستندات في لغات إضافیة، یرجى زیارة www.truetness.com/resources/document-library/
WICHTIG: Alle hier gezeigten Produkte sind Prototypen. Das tatsächliche Produkt ausgeliefert wird, kann
variieren. Produkt-Spezikationen, Funktionen und Soware können sich ohne vorherige Ankündigung
ändern. In den meisten Fällen bis zu Bedienungsanleitung Bisher besuchen Sie bitte www.truetness.com. Für
Dokumente in weiteren Sprachen nden Sie unter www.truetness.com/resources/document-library/
BELANGRIJK: Alle getoonde producten zijn prototype. Daadwerkelijke product geleverd kan verschillen.
Product specicaties, eigenschappen & soware zijn onderhevig aan verandering zonder kennisgeving. Voor
de meest actuele handleiding van de eigenaar kunt u terecht www.truetness.com. Voor documenten in andere
talen kunt u terecht op www.truetness.com/resources/document-library/
ВАЖНО: Все товары указаны прототипа. Фактический продукт, поставляемый могут отличаться.
Технические характеристики, особенности и программного обеспечения могут быть изменены без
предварительного уведомления. Для получения самой последней на сегодняшний день руководство по
эксплуатации пожалуйста, посетите www.truetness.com
.Для документов на другие языки, пожалуйста, посетите www.truetness.com/resources/document-library/
True Fitness Technology • O’Fallon, MO • Phone: 800-426-6570/636-272-7100 • Truetness.com
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A MESSAGE TO OUR CUSTOMERS
Frank Trulaske began TRUE Fitness® over thirty-ve year ago with the simple philosophy of delivering superior
tness products, service, and support. Today, TRUE is the global leader in premium tness equipment for the
commercial and residential markets. Our goal is to be the leader in technology, innovation, performance, safety
and style. TRUE has received many awards for its product over the years and remains the benchmark for the
industry. Fitness facilities and consumers invest in TRUE products for their durable commercial platforms used
in all its products, both commercial and residential alike.
e proud manufacturing tradition of quality and the culture of innovation at TRUE have given rise to a full line
of extraordinary cardio and strength equipment. As a result, people all over the world are beneting from the
TRUE experience. Innovation across the full product line has made TRUE successful and is a trademark of the
TRUE heritage. TRUE’s patented Heart Rate Control technology is just one of the remarkable ways we deliver
simple and superior performance every user can enjoy, and most importantly, use to achieve personal health and
tness goals.
At the heart of our success is the relentless and systematic life testing of both our products and their components.
We have dedicated employees who understand our philosophy is to deliver the best products in the world.
Our goal is to deliver the world’s best premium equipment for our customers’ health and tness solutions.
True Fitness Technology • O’Fallon, MO • Phone: 800-426-6570/636-272-7100 • Truetness.com
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Table of Contents
Chapter 1: Safety Instructions
Safety Instructions ..................................................................................................................................................................5
Space Requirements ...............................................................................................................................................................8
Grounding Instructions .........................................................................................................................................................9
Power Requirements ............................................................................................................................................................10
Warning Decals.....................................................................................................................................................................11
Compliances ..........................................................................................................................................................................11
Chapter 2: Assembly Instructions
Pre Assembly Checklist .......................................................................................................................................................13
Assembly Steps ......................................................................................................................................................................15
Chapter 3: Product Overview
Product Overview ................................................................................................................................................................30
Chapter 4: Care & Maintenance
Care & Maintenance ............................................................................................................................................................32
Cleaning the Equipment ......................................................................................................................................................32
Running Belt Alignment .....................................................................................................................................................33
Tensioning the Running Belt ..............................................................................................................................................34
Belt Lubrication ....................................................................................................................................................................34
Leveling the Equipment .......................................................................................................................................................35
Other Scheduled Preventive Maintenance ........................................................................................................................35
Long Term Storage ...............................................................................................................................................................35
Chapter 5: Customer Service
Contacting Service ...............................................................................................................................................................36
Contacting Sales ...................................................................................................................................................................36
Reporting Freight or Parts Damage ...................................................................................................................................37
Chapter 6: Additional Information
Wiring Diagram....................................................................................................................................................................38
Troubleshooting Guide ........................................................................................................................................................39
Chapter 7: Warranty Information
950 Warranty ......................................................................................................................................................................... 45
True Fitness Technology • O’Fallon, MO • Phone: 800-426-6570/636-272-7100 • Truetness.com
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CHAPTER 1: SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE SAFETY INSTRUCTIONS
is equipment is intended for a commercial or institutional setting. is owner’s manual should be accessible to all
personal trainers, faculty, and members.
WARNING: ALL EXERCISERS MUST READ ALL INSTRUCTIONS BEFORE USING THE
EQUIPMENT.
WARNING: Heart rate monitoring systems may be inaccurate for some individuals. Over-exercising
may result in serious injury or death. If you feel faint, stop exercising immediately.
WARNING: Equipment should be immediately taken out of use if it fails to work properly or when a
warning is presented electronically.
TRUE STRONGLY recommends seeing a physician for a complete medical exam before undertaking an exercise program,
particularly if the user has a family history of high blood pressure or heart disease, is over the age of 45, smokes, has high
cholesterol, is obese or has not exercised regularly in the past year. Additionally, TRUE recommends consulting a tness
professional on the correct use of this product. If at any time while exercising the user experiences faintness, dizziness,
pain or shortness of breath, he or she must stop immediately.
WARNING: To reduce the risk of electrical shock, always unplug this TRUE product before cleaning
or attempting any maintenance activity. Do not handle the plug with wet hands.
WARNING: To reduce the risk of burns, re, electric shock, or injury, it is imperative to connect
each product to a properly grounded 110V electrical outlet. A risk of electrical shock may result from improper
connection of the equipment’s grounding conductor. Check with a qualied electrician if you are unsure about
proper ground techniques. Do not modify the plug provided wiht this product. If it will not t an electrical outlet,
have a proper outlet installed by a qualied electrician. Your TRUE Fitness product must be properly grounded
to reduce risk of shock if the equipment malfunctions. Your equipment is equipped with an electrical cord, which
includes an equipment grounding conductor and a grounding plug. e plug must be inserted into an outlet that
has been properly installed and grounded in accordance with all local codes and ordinances. A temporary adapter
cannot be used to connect this plug to a two-pole receptacle in North America. If a properly grounded 15 amp
outlet is not available, a qualied electrician must install one.
WARNING: Do not move the equipment by liing the console. Do not use the console as a handlebar
during a workout.
WARNING: is product contains chemicals known to the state of California to cause cancer and birth
defects or other reproductive harm.
WARNING: Keep equipment stable on at ground.
True Fitness Technology • O’Fallon, MO • Phone: 800-426-6570/636-272-7100 • Truetness.com
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CHAPTER 1: SAFETY INSTRUCTIONS
WARNING: Replace warning labels that may be worn, damaged, or missing.
WARNING: Replace any non-working or damaged components, remove the unit from service until repair
is performed.
WARNING: To reduce the risk of burns, re, and electric shock or injury to persons, follow these
instructions:
• is appliance should never be le unattended when plugged in.
• Do not use any type of extension cord with this product.
• Unplug it from the outlet when not in use and before any servicing.
• Do not operate the equipment while being covered with a blanket, plastic, or anything that insulates or stops airow.
WARNING: Risk of personal injury-crushing hazard when equipment is in operation - Keep feet, hands,
and ngers away from moving parts.
CAUTION:
• Do not use typing or web surng features at excessive speeds. Always stabilize yourself by holding a stationary handle
when using typing or web surng features. (Varies by console option)
• Health related injuries may result from incorrect or excessive use of exercise equipment.
• Do not use the contact heart rate grips as a handlebar during a workout.
• Any changes or modications to this equipment could void the product warranty.
• To disconnect, turn power OFF at the ON/OFF switch if applicable, then remove plug from electrical outlet.
• Never operate a TRUE product if it has a damaged power cord or electrical plug, or if it has been dropped, damaged,
or even partially immersed in water. Contact TRUE Customer Service for a replacement.
• Use a TRUE AC power cord or AC/DC adapter only.
• *Note the plug conguration for the power adapter may vary by country.
• Position this product so the power cord plug is accessible to the user.
• Keep the power cord away from heated surfaces. Do not pull the equipment by the power cord or use the cord as a
handle. Do not run the power cord along the side or under the treadmill.
• If the electrical supply cord is damaged it must be replaced by the manufacturer, an authorized service agent, or a
similarly qualied person to avoid a hazard.
• Do not use this product in areas where aerosol spray products are being used or where oxygen is being administered.
Such substances create the danger of combustion and explosion.
• Always follow the console instructions for proper operation.
• Close supervision is necessary when used near children under the age of 15, or disabled persons.
• Do not use this product outdoors, near water, while wet, or in areas of high humidity including extreme temperature
changes.
• Never operate a TRUE product with the air openings blocked. Keep air openings free of lint, hair or any obstructing
material.
• Never insert objects into any openings in this product. If an object should drop inside, turn o the power, unplug the
power cord from the outlet and carefully retrieve it. If the item cannot be reached, contact TRUE Customer Service.
• Never place liquids of any type directly on the unit except in the accessory tray or bottle holders. Containers with lids
are recommended.
• Wear shoes with rubber or high traction soles. Do not use shoes with heels, leather soles, cleats or spikes. Make sure
no stones are embedded in the soles. Do not use this product in bare feet. Keep all loose clothing, shoelaces and towels
away from moving parts.
• Do not reach into or underneath the unit, or tip it on its side during operation.
• Use correct ergonomic positioning while running on treadmill.
• Do not allow animals on or near the equipment while in operation.
True Fitness Technology • O’Fallon, MO • Phone: 800-426-6570/636-272-7100 • Truetness.com
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CHAPTER 1: SAFETY INSTRUCTIONS
CAUTION:
• Use the side handrails whenever additional stability is required. In case of emergency, such as tripping, the side
handrails should be grabbed and the user should place his/her feet on the side platforms. e front handlebars should
be used to grasp the heart rate sensors or to rest the hand on while operating the activity zone keys, but not for
stability, emergency, or continuous use.
• Do not exceed 950 maximum user weight of 350lbs (159 kg).
• Do not use if you have a cold or fever.
• When using this exercise machine, basic precautions should always be followed.
• Use this equipment only for its intended use as described in this manual.
• Do not use attachments not recommended by the manufacturer.
• Allow only trained personnel to service this equipment.
• Avoid the possibility of bystanders being struck or caught between moving parts by making sure that they are out of
reach of the equipment while it is in motion.
• is appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning
use of the appliance in a safe way and understand the hazards involved.
• Children shall not play with the appliance.
• Cleaning and user maintenance shall not be made by children without supervision.
• Allow only one person at a time on the equipment while it’s operating.
• It is the sole responsibility of the owner/operator to ensure regular and scheduled maintenance is performed.
• To avoid injury stand on the side rails before starting the treadmill.
• Avoid exiting treadmill while leaving the tread belt in motion.
• Never walk or jog backwards on the treadmill.
• When mounting the treadmill, ensure the treadmill belt is not running and then proceed with one step at a time to
maintain balance using the handrails as needed.
• While the treadmill is in use, proceed at a speed that the user can safely maintain with the ability to immediately
engage the safety key to stop the treadmill belt if necessary.
CAUTION:
• To avoid serious injury, do not touch the incline rack while the treadmill is in use.
• To avoid serious injury, do not touch the belt while the treadmill is in use.
True Fitness Technology • O’Fallon, MO • Phone: 800-426-6570/636-272-7100 • Truetness.com
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CHAPTER 1: SAFETY INSTRUCTIONS
SPACE REQUIREMENTS:
TRUE’s recommendation is to leave a minimum of 24” (0.6m) on each side of the treadmill and a 79” (2 m) safety zone at
the rear of the treadmill.
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True Fitness Technology • O’Fallon, MO • Phone: 800-426-6570/636-272-7100 • Truetness.com
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CHAPTER 1: SAFETY INSTRUCTIONS
GROUNDING INSTRUCTIONS:
is product must be grounded, if it should malfunction or breakdown, grounding provides a path of least resistance for
electric current to reduce the risk of electric shock. is product is equipped with a cord having an equipment-grounding
conductor and a grounding plug. e plug must be plugged into an appropriate outlet that is properly installed and
grounded in accordance with all local codes and ordinances.
DANGER:
• Improper connection of the equipment-grounding conductor can result in a risk of electric shock.
• Check with a qualied electrician or serviceman if you are in doubt as to whether the product is properly
grounded. Do not modify the plug provided with the product. If it will not t the outlet, have a proper outlet
installed by a qualied electrician.
• Do not remove the motor cover or you may risk injury due to electric shock.
• 120-Volt: is model is for use on a nominal 120-V circuit and has a grounding plug that looks like the plug
illustrated in gure A. Make sure the product is connected to an outlet having the same conguration as the
plug. No adaptor should be used with this product.
• 230-Volt: is model is for use on a circuit having a nominal rating more than 120-V and is factory-equipped
with a specic electric cord and has a grounding plug that looks like the plug illustrated in gure B. Make sure
that the product is connected to an outlet having the same conguration as the plug in Figure B. No adapter
should be used with this product. If the product must be reconnected for use on a dierent type of electric
circuit, the reconnection should be made by qualied service personnel.
True Fitness Technology • O’Fallon, MO • Phone: 800-426-6570/636-272-7100 • Truetness.com
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CHAPTER 1: SAFETY INSTRUCTIONS
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True Fitness Technology • O’Fallon, MO • Phone: 800-426-6570/636-272-7100 • Truetness.com
Page # 10 of 47
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SAMPLE
CHAPTER 1: SAFETY INSTRUCTIONS
WARNING DECALS:
WARNING: Replace warning labels that may be worn, damaged, or missing.
To replace any worn or missing decals contact TRUE FITNESS by visiting www.truetness.com or contact customer
service at 800-883-8783.
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COMPLIANCES:
is equipment complies with all applicable codes and regulations. For a complete list of compliances, please visit
www.truetness.com.
True Fitness Technology • O’Fallon, MO • Phone: 800-426-6570/636-272-7100 • Truetness.com
Page # 11 of 47
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CHAPTER 2: ASSEMBLY GUIDE
IMPORTANT SAFETY INSTRUCTIONS
• Read and understand all instructions and warnings prior to use.
• Obtain a medical exam before beginning any exercise program. If at any time during exercise
youfeel faint, dizzy, or experience pain, stop and consult your physician.
• Obtain proper instruction prior to use.
• is unit is intended for commercial use only.
• Inspect the unit for incorrect, worn, or loose components and do not use until corrected,
replaced,or tightened prior to use.
• Do not wear loose or dangling clothing while using the unit.
• Care should be used when mounting or dismounting the unit.
• Read, understand, and test the emergency stop procedures before use.
• Disconnect all power before servicing the unit.
• Do not exceed maximum user weight of 350 lbs.
• Keep the top side of the moving surface clean and dry.
• Keep children and animals away.
• Use caution when moving and assembling unit.
• All exercise equipment is potentially hazardous. If attention is not paid to the conditions
ofequipment usage, death, or serious injury could occur.
• Save these instructions.
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Basic Guidelines for Setting Up the Equipment:
Aer removing the equipment from the packaging, place the equipment on a clean, level surface. Make sure the electrical
cord easily reaches a grounded three-pronged outlet.
Important Electrical Requirements – 120V:
Your TRUE equipment requires a dedicated 120 volt, alternating current (AC), 20 amp grounded outlet circuit. is means
nothing else can be plugged into the same circuit. Most power circuits are rated for this 120V AC 20 amp requirement, but
you must ensure the equipment does not share the circuit with anything else.
Important Electrical Requirements – 220V:
Your TRUE equipment requires a dedicated 230 volt, alternating current (AC), 15 amp grounded outlet circuit. is means
nothing else can be plugged into the same circuit. Most power circuits are rated for this 230V AC 15 amp requirement, but
you must ensure the equipment does not share the circuit with anything else.
DANGER: Do not use an extension cord or ungrounded outlet:
e ground helps prevent electrical damage to your equipment and enhances your safety by helping to prevent shock.
Check with a qualied electrician or serviceman if you are in doubt as to whether the equipment is properly grounded.
Do not modify the plug provided with the unit if it will not t the outlet. Have a proper outlet installed by a qualied
electrician.
True Fitness Technology • O’Fallon, MO • Phone: 800-426-6570/636-272-7100 • Truetness.com
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CHAPTER 2: ASSEMBLY GUIDE
PRE-ASSEMBLY CHECKLIST:
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ITEM DESCRIPTION Qty.
1
2
3
4
5
6
Rear Console Cover Assembly
Le Shoulder Bottom Assembly
Right Shoulder Bottom Assembly
Le Handrail Assembly
Right Handrail Assembly
Le Pedestal Upright Assembly
True Fitness Technology • O’Fallon, MO • Phone: 800-426-6570/636-272-7100 • Truetness.com
1
1
1
1
1
1
ITEM DESCRIPTION Qty.
10
11
7
8
9
Right Pedestal Upright Assembly
Le Shoulder Top Assembly
Right Shoulder Top Assembly
Console Rack Assembly
Lower Frame Weldment
1
1
1
1
1
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CHAPTER 2: ASSEMBLY GUIDE
PRE-ASSEMBLY CHECK LIST:
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Item Description Qty
A Wire Tie 3
B M8 x P1.25 x 75 8
C M4 x P0.7 x 10 19
D Internal Tooth Star Washer M8 20
E M8 x P1.25 x 80 4
F M8 x P1.25 x 40 8
Tools Required (not included):
• Open End Wrenches: 15/16”, 7/8”, and 1/2”
• Hex Keys: 5/32”, 3/16”, 4mm, and 8mm
• Screwdrivers: #2 Phillips with 4” long tip, #2 Phillips
with 8” long tip, 5/16” slotted approximately 6” long
Item Description Qty
G Plate 8
H Silicone 1
I T Spanner 1
J Wrench (17mm) 1
K Allen Wrench (5mm) 1
• 7/16” 6-point socket, short extension, and ratchet
• Long-nose pliers, small (optional)
• Wire cutters, small (optional)
CAUTION:
• Use caution when assembling treadmill. Unpacking and assembling of this treadmill is a two person task.
• Remove all treadmill components from packaging.
True Fitness Technology • O’Fallon, MO • Phone: 800-426-6570/636-272-7100 • Truetness.com
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ASSEMBLY STEPS:
Step 1 (Motor Cover):
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CHAPTER 2: ASSEMBLY GUIDE
Remove the Motor Cover from the Lower
Frame Weldment.
Item Part Number Description Quantity
1 7PS0035 M5 x 15 Bolt 9
2 7RT0140 Motor Cover Trim 2
3 7RT0020 Motor Cover 1
True Fitness Technology • O’Fallon, MO • Phone: 800-426-6570/636-272-7100 • Truetness.com
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