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and information contained herein are subject to all nondisclosure and proprietary information
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Trademarks
Trojan™ is a trademark of AstroNova, Inc.
Microsoft® Windows® XP, Windows® Vista, Windows® 7, Windows® 8, and Windows® 10 are
These instructions are Trojanlabel's original instructions for the Trojanlabel press
(henceforth called the machine or TrojanTwo-Compact press or T2-C press).
Purpose
The purpose of these instructions is to ensure correct installation, use, handling and
maintenance of the machine.
Accessibility
The instructions are to be kept in a location known to the staff and must be easily accessible
for the operators and maintenance personnel.
Knowledge
It is the duty of the employer (the owner of the machine) to ensure that anyone who is to
operate, service, maintain, or repair the machine have read the instructions. As a minimum ,
they should have read the part(s) relevant for their work. In addition, anyone who is to
operate, service, maintain, or repair the machine is under obligation to look for in formation
in the instructions themselves.
General information
Manufacturer
The machine has been manufactured by:
Company name: Trojanlabel
Address: Marielundvej 46A 2 sal, 2730 Herlev, Denmark
The machine's designation
The machine's complete designation is Label Press type T2-C.
Machine plate
The machine plate (picture) is situated on the back side of the machine on the middle
bottom:
T2-C User Guide11
Introduction
Overview and application
General description
The machine consists of an unwinder/rewinder, label edge sensor, label gap and
blackmark sensor, NIP roller, slitter and 4 ink tanks.
If any changes or alterations are made to the ma chine, the se chan ge s o r al te ratio ns must
be reflected in these instructions as necessary.
The machine's purpose and intended use
Application: The machine is only to be used to print labels.
The machine must not be used for any other purpose than the purpose mentioned above.
Warning about foreseeable misuse
The T2-C press may not be used with inks not endorsed by Trojanlab el. All inks purchased
from Trojanlabel or from official Trojanlabel distributors worldwide are endorsed by
Trojanlabel.
Technical specifications
Physical dimensions in inches and millimeters:
•Length 23.8" x Width 22.8" x Height 31.3"
•Length 606 mm x Width 580 mm x Height 795 mm
Weight:
•132.3 lbs. (60 kg) without ink tanks and label roll
Electrical:
•Nominal supply voltage: 100-240V AC
•Nominal supply frequency: 50-60hz
•Estimated peak consumption: 240W
•Full-load current: 3.6 A
•Machine power supply:
240 W (48 VDC, 5 A), please see "T2-C_Meanwell_SP-240-SPEC.PDF" for details:
http://www.trojanextranet.com/media/59742/t2-c_meanwell_sp-240-spec.pdf
Operating positions, location, and arrangement
The machine is intended to be used in a light industrial/office environment. The operator
operates the machine in a standing or sitting position.
The machine should be placed on a properly leveled worktable or cabinet wh ich is able to
handle the T2-C press weight and size. Use spirit level to check leveling.
Note: Improper leveling of the machine might cause print quality issues and shorten the
printhead life.
12T2-C User Guide
Introduction
Temperature
Recommend operational temperatures
•Operation: 20° to 30° Celsius at RH 22-80% (non-condensing)
•Storage: -5° to 50° Celsius at RH up to 85%, non-condensing at 65°
If transferring the machine from different temperatu re cond itions, ensur e that th e machine
has time to acclimatize.
Operating Environment
It is important that the machine is placed in a clean environ ment as possible, with sufficient
air conditioning/cleaning. Avoid placing it in an environment with dust and paper debr is, as
the printhead nozzles are sensitive to this.
Label Materials
The machine requires ink jet coated label materials for optimal print quality; some
non-coated materials will also work. Please contact Trojanlabel or your distributor for
recommendations of suited materials.
It is imperative to have a local source of material, to ensure a stable production.
•Media Thickness 4 pt. /mil to 12 pt. /mil (0.1-0.3 mm) - with default print height setting,
print height is adjustable for thicker media.
•Label Size/Print Area
Width 1.0" (25.4 mm) to 8.66" (220 mm)
Length 0.59" (15 mm) - 30.0" (762 mm) - 30.0" (762 mm) maximum length can be
extended with stitch function.
Print Speed and Resolution
•Printing Technology: Thermal Inkjet
•Resolution and Speed:
6 ips (9m/min.) at 1600 x 1600 dpi
12 ips (18m/min.) at 1600 x 800 dpi
T2-C User Guide13
Introduction
Overview
#Description
1NIP clamp
27" Touch screen display
3Lid to access aerosol filter and slitter knifes
4Built-in slitter knifes
5Unwinder
6Rewinder
14T2-C User Guide
Introduction
#Description
1Lid for easy access to gap/blackmark sensor and maintenance
2Sensor for gap/blackmark detection
3Label edge sensor
4Waste Ink bottle inside (can be accessed via drawer)
5Easy installation (Ethernet and power outlet 100-240V AC - 50/60 Hz)
T2-C User Guide15
Introduction
16T2-C User Guide
2
Physical setup
The T2-C press is packed in a wooden crate and shipped strapped on top of a wooden pallet
(total weight of the package including the crate is around 80kg). After opening the wooden crate
the machine must be lifted out from the crate. The approximate weight of the machine is 132.3
lbs. (60 kg). Therefore it is advised to lift the machine out of the box with multiple perso ns to
avoid injury.
The machine should be placed on a properly leveled worktable or cabinet which is able to
handle the T2-C press' weight and size. Footprint: Length 23.8" (606mm) x Width 22.8"
(580mm) x Height 31.3" (795mm). The machine is standing on 4 height adjustable feet. In case
it is not possible to set the worktable to level, then each foot's height can be adjusted by tur ning
the foot clockwise (lifting the machine) or turning the foot counter-clockwise (lowering the
machine). Make sure the machine is standing stable and legs are adjusted so that the machine
is horizontally level. Check leveling using a spirit leveler.
Warning: Improper leveling of the machine might cause print quality issues and shorten the
printhead life.
Remove any zip ties and other remaining packaging materials, such as bags covering the ink
tank connectors. Open the lids and make sure that the luers for the ink tubes are tightened to
avoid ink leakage.
Setting up the T2-C press
T2-C User Guide17
Setting up the T2-C press
Cabling (network and power supply)
The machine has two cable inlets:
1) Power supply
2) Ethernet
Only the power supply cable is necessary for powering up the machine. The network cable is
necessary for sending new print jobs to the T2-C press and for remote support/software
updates.
#Description
1Ethernet port
2Power on/off switch
3Power supply
Note: Ethernet cable is not included in the T2-C press package. It is recommended to use
Cat5, Cat5e or Cat6 Ethernet cable versions to connect the T2-C press to the local network
and/or to the Internet.
18T2-C User Guide
3
Visible safety check
Before powering on the machine, visibly ensure that no foreign objects are interfering with the
print engine module and web-path.
Power on process
1Press the physical power switch on the left side of the T2-C press, switching it fro m 0 to 1.
Turning the main power switch on starts the TrojanControl software on the touch screen
and also starts the print engine.
2Release the Emergency Stop (ER) button in case it is pressed down. To release the ER
button, the button has to be twisted clockwise. As long as the ER button is pressed down,
the servo motors for the Unwinder, Rewinder, and NIP are powered off for safety reasons.
It is advised to press the ER button whenever the operator wants to perform any actions on
the web path system other than threading the label materi al or splicing and installing a new
label roll.
Power on
T2-C User Guide19
Power on
3The machine is fully functional when the TrojanTwo tab is visible in the TrojanControl
software. In the right side status bar the System State field is online, and Media Path State
is ready.
Note: System state can only be online if all ink tanks are installed and the printhead is also
installed and primed with ink. See “Installing ink tanks and the printhead” on page 20.
Note: Web state can only be ready if the label material is loaded in the unwinder and
rewinder and tension for the label web is calibrated. See “Loading the label material” on
page 29.
Installing ink tanks and the printhead
Installing the ink tanks
The T2-C press uses CMYK ink tanks. Each contains 2 liters of ink when opened. Every T2-C
ink tank is QA chip protected ensuring that only genu in e Tr oja n lab el ink tanks can be used.
The tray for the ink tanks is situated on top of the machine. The ink tanks are installed from left
to right in CMYK order.
20T2-C User Guide
1Connect the black QA chip reader cables.
Connect one QA chip reader cable to each ink tank. It do es not matter which QA chip reader
cable is connected to which ink tank. However, the length of these cables are made to best
fit to the closest ink tank.
2Connect the matching ink tube connector to each ink tank. The particular ink tube
connector's color is matched to the corresponding ink tank. Once the connector is pushed
onto the matching slot on the ink tank, the connector clicks into the right position.
Power on
Warning: Do not mix up the colors! Each ink tube connector has to be connected to the
matching colored ink tank. Mixing up the ink tube connectors (if the yellow connector is
connected to the black ink tank, for example) will contaminate the inks in the system and
leads to significant financial damage because the contaminated ink is wasted.
T2-C User Guide21
Power on
3Put the white plastic protector cap on top of the ink tanks.
When a 2 liter ink tank is connected, the proper ink level is displayed in percentages in
status bar on the touch screen. Reservoir ink tank levels (1) and 2 liter ink tank levels (2)
are displayed.
During operation, the ink used for printing comes from the built in reservoir ink tanks. The
reservoir tanks have ink level sensors and refilling of these reservoir ink tanks is done from
the 2 liter ink tanks directly. This refilling process is performed automatically by the system
when ink level drops under a certain limit for the particular reservoir ink tank.
During the first time installation when the ink system is empty, after installing the 2L ink
tanks, the system automatically starts filling up the reservoir ink tanks (located inside the
machine) with ink. This is done one by one in CMYK order and the process is displayed o n
the screen where the movement of the ink is indicated between 2L ink tank and reservoir
ink tank.
The reservoir ink tanks have the capacity of 200ml and all 4 reservoir ink tanks ar e around
half full when the process is finished.
The amount of ink used to fill the reservoir ink tanks and tubes for the first time is not
registered back to the QA chip of the 2L ink tanks (ink consumption is measured based on
the ink going through the printhead nozzles), therefore for th e first set of ink it is likely that
the 2L ink tanks will run out of ink physically when still around 5% ink level is displayed on
the screen. This is normal and this around 5% ink is not wasted but used to fill the ink
system. From the second ink set, the ink level % calculation is normal and ink tanks run out
of ink according to the ink level % displayed on the screen.
Note: T2-C 2L ink tanks are not refillable and shall be treated as hazardous waste when
empty.
22T2-C User Guide
Power on
Unpacking the printhead
Caution: DO NOT touch the printhead cartridge's ink couplings, nozzle surface or the
electrical contacts when installing the printhead cartridge. Hold the printhead cartridge ONLY
by the handles.
Caution: DO NOT unpack the printhead cartridge until the machine is ready for installation.
Once unwrapped, delay in installing the printhead can compromise print quality due to
dehydration.
Caution: DO NOT place an unwrapped printhead on any surface before installing. Protect the
printhead at all times from dust, fibers, dirt and ot he r co nt am in an ts.
Important: Do not throw away the printhead p ackaging. The white b ox has the serial number ,
part number and manufacturing date of the printhead. Also it is recommended to store
printheads which are currently not installed in the original packaging.
1Open the end of the printhead package outer box and slide out the foil bag.
Inspect the integrity of the foil vacuum sealing. The foil bag should be forme d tightly to the
contours of the printhead cartridge as shown above. If the foil is loose to any degree then
the seal has been compromised.
Note: If a poor seal is suspected, DO NOT USE the printhead. Report the issue to your
supplier.
2Carefully rip the foil packaging open at the notch. Use scissors if your foil bag d oes not have
a notch or you are finding it difficult to tear the bag.
3Remove the printhead from the foil bag.
T2-C User Guide23
Power on
4Remove the orange protective plastic cover from the printhead cartridge. Holding the
printhead cartridge by the handle:
a) Release the flaps covering the ink ports.
b) Release the clip retaining the cover near the center of the printhead cartridge.
c) Carefully remove the protective cover.
5Remove the protective strip from the electrical contacts. While holding the printhead
cartridge by the handle with one hand, grasp the pull tab with the other hand and, slowly
and carefully, peel back the plastic strip covering the electrical contacts.
Note: Dispose of the removed strip immediately and do not allow the removed strip to
contact the electrical contacts.
24T2-C User Guide
Power on
6Remove the protective strip from the printhead nozzles. While holding the printhead
cartridge by the handle with one hand, grasp the pull tab with the other hand and slowly and
carefully peel back the plastic strip covering the printhea d nozzles. Maintain an angle of no
less than 45° with the printhead surface when pulling on the strip.
Note: Dispose of the removed strip immediately and do not allow the removed strip to
contact the electrical contacts or the printhead nozzles.
Installing the printhead
Important: The printhead can only be filled with ink when the reservoir ink tanks are filled. For
the first time installation, the printhead can only be primed when filling the reservoir tanks
procedure is completed.
1Open the top lid on the T2-C press to gain access to the print engine.
T2-C User Guide25
Power on
2Press the Release Printhead button in the TrojanTwo ta b > Maintenance menu to open
the printhead latch.
Note: The above warning label can be found on the printhead latch. Trying to open the
blue plastic latch manually by the handle will most likely break the latch. Breaking the latch
is considered as improper usage and therefore replacement is out of warranty. Breaking
the latch also causes the machine to be non-op er at ion a l until the br oken part is replaced.
3Insert the printhead by the handle into the crad le.
a) Open the printhead latch all the way up.
b) Insert the printhead into the cradle by the handles.
c) Pull the printhead backwards until it snaps into the proper place standing upright.
26T2-C User Guide
Power on
4Close the printhead latch.
5Press the Install Printhead button in the TrojanTwo tab > Maintenance menu to start
priming the printhead with ink.
Printhead priming takes about 3-5 minutes and the system state become s online when the
process is finished and the machine is ready for printing.
Note: Do not throw away the blue rubber dock protector caps (included with the T2-C
press). These prevent ink leaking from the revolvers during transportation or when there is
no printhead installed.
T2-C User Guide27
Power on
28T2-C User Guide
Loading the label material
4
There are two common methods of threading the machine: threa ding from scratch, i.e. there is
no material present in the machine, or using the currently installed material to thread the
machine.
Unwinder and rewinder roll direction
Rolling direction unwinder - Ink jet coating on the inside or
outside
Regardless of the threading procedure, you mus t inse rt th e lab el roll on th e un win de r co re
according to the ink jet coated side (coated side must be up for printing).
1Outside - Printing on the outside of the label roll
If the ink jet coating is on the outside of the material, which is the most common, place the
roll so the end of the material is facing clockwise.
Important: Ensure Media Settings > Unwinder or Rewinder label position states:
Outside
T2-C User Guide29
Loading the label material
2Inside - Printing on the inside of the label roll
If the ink jet coating is on the inside of the material, then place the roll so the end of the
material is facing counter-clockwise.
Important: Ensure Media Settings > Unwinder or Rewinder label position states:
Inside
Rolling direction rewinder
The rewinder can place the label material on the outside or inside of the roll. The criteria are the
same as for the unwinder, please refer to the above for placement and direction and update the
Media settings to reflect this.
30T2-C User Guide
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