Triumph-Adler FAX925 Instruction Handbook

English

Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by the manufacturer.

This product complies with the requirements of the Council Directives 89/336/EEC (EMC), 73/23/EEC (LVD) and 1999/5/EC (R&TTE), as amended where applicable, on the approximation of the laws of the member states relating to Electromagnetic Compatibility, Low Voltage and Radio & Telecommunications Terminal Equipment.

English

Table of contents Notes, cautions and warnings

Chapter 1 - Introduction

Features Product options

Component identification

Control panel keys and indicators

Signal tones

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MFP option kit ISDN

Components

One touch keypad

Dialling Selecting functions and programming

Chapter 2 - Installation

Getting started

Where to install your fax machine Unpacking Setting up

Installing paper trays and stackers

Installing the toner cartridge

Connecting a telephone line

Connecting a telephone, handset or answering machine

Connecting the power cable Loading paper Setting the clock Setting answering mode

Answering mode options

Changing answering mode Fax machine identification

Setting fax machine identification Setting language Connecting to a PBX MFP function

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Chapter 3 - Dial Directories

Programming One Touch keys Chain dialling

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Programming Auto Dial numbers Programming groups

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Chapter 4 - Basic Operations

Preparing documents

Document size

Multiple page documents Loading documents Sending fax to a single location

Search key dialling

Real-time dialling

Redialling

Confirming results

Stopping a transmission Receiving faxes manually Receiving faxes in memory

Memory reception

No paper reception

No toner reception

Cancelling messages stored in memory Rejecting unsolicited fax messages Power failures and memory Making copies

Making copies using manual paper feeder Using voice request

Initiating voice request

Answering voice request

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Chapter 5 - Advanced Operations

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Sending faxes to multiple locations and/or groups Delayed sending of faxes

Sending delayed faxes to single locations

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Sending delayed faxes to groups and/or multiple individual

locations

Cancelling delayed transmission Confidential faxes

Sending confidential faxes

Receiving confidential faxes

Creating confidential mailbox

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English

Closing confidential mailbox

Changing mailbox password

Printing confidential faxes Relay broadcasting

Relay initiating station

Relay key station

Relay broadcast report

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Initiating relay broadcast Polling

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Polling transmission

Polling reception

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Cancelling polling transmission

Standard one-time/bulletin polling ITU bulletin polling

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Printing bulletin messages Dual access

While sending faxes

While receiving faxes

While making copies

While printing reports

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Chapter 6 - Programming

Customising features and operations

Viewing your current settings

User function settings

User function settings list Changing user function settings Setting distinctive ring

Personal mailboxes

Creating personal mailbox (polling) Closing personal mailbox (polling)

Forward number programming Memory password

Creating a memory password Changing a memory password Deleting a memory password

Restricted Access

Creating a restricted ID password Changing a restricted ID Closing a Restricted ID

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English

Dial Parameter Settings

Dial parameter settings list Changing dial parameter settings

Chapter 7 - Reports

Understanding reports

Activity report Broadcast confirmation report Active memory files report Telephone directory Configuration report Message confirmation report Confidential reception report Broadcast entry report Power outage report Protocol dump

Printing reports

Printing message confirmation report Printing other reports

Codes used in reports

Result codes Communication codes

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Chapter 8 - Problem Solving

Clearing document jams Clearing printing paper jams Replacing the toner cartridge Replacing the image drum unit Reading print counters Shipping the fax machine Problem checklist Display panel messages

Normal display Error messages

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Appendix A - Specifications

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Appendix B - ISDN G4 Option

Specifications ISDN programming flow

Term definitions

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English

Other settings

ISDN dial mode (user setting 30)

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ISDN dial mode (communication parameter) Speech receive (user setting 31) Other related functions

Display message examples

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Appendix C - MFP PC Interface Kit

Index

MFP option kit

As a PC printer: As a PC Scanner: PC Fax Modem

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English

Notes, cautions and warnings

Note: A note appears in this manual like this. A note provides

additional information to supplement the main text which may help you to use and understand the product.

CAUTION:

A caution appears in this manual like this. A caution provides additional information which, if ignored, may result in equipment malfunction or damage.

WARNING

A WARNING APPEARS IN THIS MANUAL LIKE THIS. A WARNING

PROVIDES ADDITIONAL INFORMATION WHICH, IF IGNORED,

MAY RESULT IN A RISK OF PERSONAL INJURY.

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Chapter 1 - Introduction

This fax machine uses advanced Light Emitting Diode technology to transfer received and copied images to plain paper. It is designed to make the sending and receiving of faxes a fast and trouble free process.

Features

The fax machine includes the following features:

• 10 One Touch keys for automatic, single-key dialling of preprogrammed telephone numbers.

• 100 AUTO DIAL numbers for automatic dialling of additional preprogrammed telephone numbers.

• 10 Groups can be programmed to allow you to transmit a document to multiple locations with a single selection.

• A search feature to allow you to look for preprogrammed telephone numbers by name.

English

• Halftone transmission in up to 64 shades of grey.

• Fax communication at up to 33 600 bits per second.

• Automatic redial and page re-transmission when a telephone number is busy or when problems occur in communication.

• Advanced transmission and reception features, including delayed transmissions, transmission to multiple locations, confidential transmission and reception, relay broadcast initiate and polling.

• Advanced memory transmission and reception features, including automatic reception into memory with or without password printing.

• Reports to help you keep track of the operations and settings of your fax machine.

• Automatic power save mode.

• Answering modes for manual and automatic fax reception, automatic switching between incoming voice and fax messages and allows an answering machine to be connected in series to the telephone line after the fax machine.

Chapter 1 - Introduction 1

• A closed network feature to allow you to limit who can send faxes to your fax machine, or to limit both where faxes can be sent to and received from.

• Your fax machine can also make 50 copies of an original document using standard weight (80 gsm) paper.

• 4 MB of built-in memory.

• During transmissions, your fax machine will begin scanning data into memory as it begins dialling (Instant Dialling), thus saving time since it does not wait for a connection on the receiving end.

• Advanced dual access feature allowing you to load and prepare documents for transmission while your fax machine is sending or receiving another message.

• High speed scanning of original documents.

• Restricted operation of your fax machine by using a four digit password.

Product options

English

MFP option kit

This option allows your fax machine to communicate with a computer. See Appendix C for more information.

ISDN

This option allows your fax machine to send and receive digital communications. See Appendix B for more information.

Chapter 1 - Introduction 2

Component identification

Your new fax machine package should contain the following items:

1. Fax machine main unit

2. Document tray

3. Paper tray/copy stacker

4. AC power cable

5. Telephone line cable

6. Document stacker

7. Image drum unit (inside main unit)

8. Toner cartridge

9. User’s Guide (this manual) CD

10. Safety/Installation Instructions (not illustrated)

If anything appears missing or damaged, please contact your supplier as soon as possible.

English

Chapter 1 - Introduction 3

Components

English

1. Paper tray/copy stacker - Load up to 100 sheets of paper into this

tray. Up to 30 sheets of received faxes or finished copies are stacked on top of this tray.

2. Document tray - Holds original documents that are to be faxed or

copied.

3. Document guides - Adjust these guides to the page width of the

documents that are to be faxed or copied.

4. One-Touch keypad

5. Manual paper feeder - Load paper into this slot when you want to

use a type of paper different from the paper in the paper tray.

6. Document stacker - Supports documents that have been faxed or

copied.

7. Control panel

Chapter 1 - Introduction 4

English

8. PC Connector - Connect the computer cable into this connector.

9. LINE terminal - Terminal for connecting the unit to a telephone

line.

10. TEL terminal - Terminal for connecting the fax machine to an

external telephone or answering machine.

Note: Only one terminal is available and when the ISDN option is

installed voice communication is not supported.

11. Power switch

12. AC power inlet - Connect the AC power cable, supplied with your

fax machine, into this inlet.

Chapter 1 - Introduction 5

English

13. LED print head - This black bar is the part of your fax machine

which writes received or copied images onto the image drum unit. You should clean this bar each time you change your toner cartridge.

14. Toner cartridge - This black cylinder, installed inside the image

drum unit, contains the black powder which is the ink for your fax machine. You will need to install a new toner cartridge when the REPLACE TONER CART message appears on the display.

15. Image drum unit - The image drum unit contains the green

photosensitive drum which receives images from the LED print head and transfers them to the printing paper. You will need to install a new drum unit when the REPLACE DRUM CART message appears on the display.

Chapter 1 - Introduction 6

Control panel keys and indicators

1. LCD panel: Refer to this liquid crystal display (LCD) panel for

instructions and information while your fax machine is operating or while you are programming your fax machine.

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2. Transmit resolution/

used for transmitting documents. Use STD for standard originals, FINE and EX.FINE for detailed or small print originals, and PHOTO for originals that include colours or many shades of grey. You will also use this key as the selections or to move your cursor while programming.

3. Type of original/NO

after loading a document for transmission. Use LIGHT for originals that are too light, NORMAL for documents with good contrast, and DARK for originals that are too dark. You will also use this key as the NO while programming.

4. Auto Rec key: This key sets the answering mode of your fax

machine. The answering mode controls how your fax machine answers incoming calls and receives faxes. The display of your fax machine always indicates your current selection. See Setting the Answering Mode in Installation for more information about the answering modes available in your fax machine.

5. Email key: This key allows you to perform the email function. See

Appendix D for more information

key when making selections or to move your cursor

YES key: This key changes the resolution

YES key when making

key: This key selects document contrast

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6. Search key: The One Touch keys and Auto Dial numbers can be

programmed to have a name or location ID associated with their telephone numbers. Using this key by itself or in combination with the numeric keypad, you can search for these numbers alphabetically. You can also use the Search key to search for unassigned One Touch keys and Auto Dial numbers.

7. Hook/V. Request key: During a fax communication, pressing this

key tells the operator at the other fax machine that you want to talk at the end of your transmission or after reception of any page has been completed. To use this feature both fax machines must have an external telephone connected. To answer a voice request, press this key after lifting your telephone handset. When no fax communication is taking place, pressing this key opens the telephone line for manual dialling (not available in some countries). You will hear the dialling tone through the speaker of your fax machine.

Note 1: With the ISDN option installed, pressing this key for manual

dialling is not possible. Nor will a dialling tone be heard when this key is pressed.

Note 2: With the ISDN option installed, voice communication is not

supported.

8. Redial key: Pressing this key manually redials the last number

dialled on your fax machine.

Note: If your fax machine has been set to enter power save mode

(after the fax machine has been inactive for three minutes), the manual redial function does not work.

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9. Auto Dial key: Auto Dial numbers are abbreviated numbers for

rapid dialling. Rather than dialling the entire telephone number, you can enter a 2-digit code to Auto Dial number instead. You can also use the Location IDs (names) associated with Auto Dial numbers to search for these locations by name using the Search key. This key is also used in combination with the #/Group Key to select preprogrammed groups when sending faxes to multiple locations.

10. Select Function key: Using this key activates the advanced

transmission and reception functions of your fax machine to obtain reports and for programming. To select a function, press the Select Function key, then press the One Touch key labelled with the function you want to use. While programming or selecting other functions, pressing the Select Function key a second time takes you directly back to the stand-by mode of your fax machine.

11. Copy key: After loading a document, press this key to make a copy.

When no documents are loaded, press this key once to obtain a Message Confirmation Report about your last transmission on the LCD Display Panel and a second time to receive a printed report. You can also use the Copy key as a short-cut for programming One Touch keys and Auto Dial numbers. After you have loaded a document and manually dialled a telephone number, press Copy so you can instantly program that number into an unassigned One Touch Key or Auto Dial number.

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12. Stop key: This key cancels any operation currently in progress and

turns off the Alarm indicator. After loading paper, press this key to cancel alarm conditions after the condition has been corrected. During programming, pressing the Stop key takes you back step-bystep through the programming functions you have already selected.

13. Start key: Pressing the Start key initiates the operation indicated on

the display or confirms information you have entered into the display. While the fax machine is in power save mode, press the Start key to exit power save mode.

14. Alarm indicator: This indicator glows red and an alarm sounds

notifies you of any problem that occurs. To turn the alarm indicator off, press the Stop key and correct the problem.

15. Plus (+) key (One Touch key 8): Each fax number you enter or

program into your fax machine can be up to 32 digits long. When a number is longer than 32 digits, it is possible to dial this number using combinations of One Touch keys, Auto Dial numbers or the numeric keypad. When programming a chain dial number into a One Touch key or Auto Dial number, press the Plus key at the end of the first part of the number to indicate to the fax machine that this is a chain dial number. When programming TSI/CSI and call back numbers into your fax machine, this key is used to enter a “+” symbol.

Note: With the ISDN option installed, chain dial numbers can be

programmed but cannot be used.

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16. Pause key (One Touch key 7): Use this key on the One Touch

keypad to enter automatic three second pauses in dialling when programming telephone numbers. For example, you may want to use this key to tell your fax machine to wait for an outside or international line to open. Pauses in telephone numbers are marked by a “P” symbol.

17. Space key (One Touch key 5): Use this key on the One Touch

keypad to enter spaces while programming or to erase previously programmed information. Unlike the Pause key, spaces are used for easier reading only and have no effect on dialling.

18. One Touch keypad: For a description of all the functions of the

One Touch keypad, see the following section “One Touch keypad”.

19. One Touch labels: After programming a location into a One Touch

key, write the name of the location on the One Touch label. Lift off the plastic cover and use a pencil to write in the name, then replace the cover.

20. #/Group key: Once you have programmed some One Touch keys

or Auto Dial numbers, use this key to create groups to allow you to send the same fax to multiple locations. After you have loaded a document, press the Auto Dial key and use this key to select the group you want to send your fax to.

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21. 0/Unique key: When dialling, use this key to enter a “0”. When

programming your Sender ID or a Location ID, you can use this key to enter a variety of unique characters, e.g. ! # & ’ ( ) * + , - . / : ; = ?

· ä ß ñ ö ü Æ Å Ø æ å ø

22. Numeric keypad: When dialling, these twelve keys work like the

keypad on a telephone. You will also use the keypad to enter numbers, letters and other characters while programming. After pressing the Search key, you can also use the numeric keypad to alphabetically search for the names of locations programmed into your fax machine.

23. Ton e key : If your fax machine is set to pulse dialling, this key

allows you to switch the dialling operation of your fax machine from pulse to tone dialling during your current call. You can also use this key while programming to create numbers with mixed pulse-then-tone operation.

Note: This function is not available in some countries.

24. Caps key (One Touch key 1): In “Character string” input, when

CAPS is showing on the display, pressing this key allows you to execute a case shift.

25. Delete key (One Touch key 6): In “Character string” and “Numeric

string” input, pressing this key will delete the character indicated by the cursor.

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One touch keypad

The One Touch keys are an important tool on your fax machine. You will use them for quick, one-touch dialling, and to access the functions and programming options of your fax machine.

Dialling

To use a One Touch key for dialling, press the appropriate One Touch key. For each key, you can program up to two telephone numbers: a primary number, which will always be dialled first, and an alternate number, which will be automatically dialled if the first number is busy or if there is no answer. You can also use the Location IDs (names) associated with One Touch keys to search for these locations by name using the Search key.

Selecting functions and programming

You will also use One Touch keys for selecting special transmission and reception functions, obtaining reports and programming. To select a function from the One Touch keypad, press the Select Function key, then press the corresponding One Touch key.

1/Delayed TX key: Using this key sends a fax at a later time and date, which you can specify for up to three days later.

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2/Print Operation key: Using this key prints out a confidential received document stored in the memory of your confidential personal box number after entering your 4-digit password. If memory reception mode is set on your fax machine, use this key to print faxes that have been received in memory. Also, use this key to print any bulletin polling messages that have been stored in memory.

Note: Changing the answering mode of your fax machine

automatically prints out any non-confidential faxes that have been received into memory.

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3/Confidential TX key: Using this key sends a confidential document to a personal mailbox (a memory storage area) in the receiving fax machine.

4/Relay Initiate TX key: Using this key sets up a relayed fax transmission. During a relayed fax transmission, your fax machine initiates the transmission by sending a document to a second fax machine, which then broadcasts the message to a number of other fax machines.

5/Polling key: Using this key sets your fax machine to scan and store documents in memory, then wait for another fax machine to call and request a document to be sent (polling transmission). When no document is loaded on the document table, using this key calls another fax machine and requests it to send the documents it has loaded into memory (polling reception).

6/Report Print key: Using this key manually prints reports from your fax machine.

7/Counter Display key: Your fax machine keeps track of the number of pages it has printed and scanned. Using this key checks the print and scan counters of your fax machine and resets the drum counter of your fax machine after replacing the image drum unit.

8/Location Program key: Using this key programs One Touch keys, Auto Dial numbers and groups into your fax machine.

9/User Program key: Using this key allows you to program identification information of your fax machine; set the clock of your fax machine; set up mail boxes for confidential message reception; change your fax machine function settings and dial parameters; program passwords for printing messages stored in memory; program forwarding number and, if fitted, ISDN parameters and to restrict the use of your fax machine.

10/Printer Cleaning key: Using this key prints a cleaning page for clearing any accumulated toner from the image drum of your fax machine.

Signal tones

Your fax machine emits a number of sounds to inform you of specific conditions.

Key Select Tone: This is a short beep that occurs each time you press a key.

Error Tones: If you press a wrong or inappropriate key, your fax machine will emit three short beeps. If your fax machine experiences a

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problem during communications, it will emit three long beeps. Press the Stop key to turn the error tone off, then print a Message Confirmation Report to check the source of the problem by pressing the Copy key twice with no documents loaded.

Voice Request Tone: During a fax session, either you or the person at the remote fax machine can initiate a voice request. When the person at the remote fax machine either initiates or answers your voice request, your fax machine emits a repetitive warbling sound.

End of Session Tone: At the end of every successful fax session, your fax machine emits a short beep to inform you that there were no errors or problems in the communication.

Off-Hook Alarm Tone: If your fax machine is equipped with a handset and if the handset is left off the hook, your fax machine will emit an intermittent warbling sound. To turn off the sound, hang up the handset or press the Stop key.

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Chapter 2 - Installation

Getting started

To install your new fax machine, follow the instructions from “Unpacking” to “Setting the Fax Identification”. You must complete these steps for your fax machine to operate properly.

If you have purchased an option package for your fax machine, refer to the documentation you received with that option.

Where to install your fax machine

1. Install your fax machine in a dust-free location away from direct

sunlight.

2. Allow several centimetres on each side of the fax machine to ensure

adequate ventilation.

3. Make sure that both power and telephone outlets are available

nearby.

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4. Choose a location where the relative humidity is between 20% and

80%, and where the temperature is between 10 °C and 32 °C.

Chapter 2 - Installation 16

Unpacking

Before you begin, make sure that all items listed below are included in your package. Remove the contents from the carton placing them on a sturdy surface.

1. Fax machine unit

2. Toner cartridge

3. Image drum unit (inside facsimile unit)

4. Power cable

5. Telephone line cable

6. Paper tray/Copy stacker

7. Document tray

8. Document stacker

9. This User's Guide (CD)

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Note: A telephone handset, handset cradle and handset cable may also

be included. If any items are missing, notify your supplier immediately for a replacement. Keep your packing materials and carton in case you ever need to ship or transport the machine.

CAUTION:

Do not ship the fax machine with the image drum unit and toner cartridge installed. Refer to Shipping the Fax Machine later in this user’s guide.

Chapter 2 - Installation 17

Setting up

Installing paper trays and stackers

1. Slot the tabs of the paper tray/copy stacker into the rearmost slots in

the top of the fax machine until the tabs lock into place.

2. Insert the document tray into the long horizontal slot on the top of

the unit until it locks into place.

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3. Slot the tabs of the document stacker into the slots at the front of the

fax machine until the tabs lock into place.

Chapter 2 - Installation 18

Installing the toner cartridge

1. Open the top cover.

2. Grasp the control panel. Pull upward and toward you until the

control panel releases, then swing it out of the way.

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3. Carefully remove the protective sheet from the document feeder.

CAUTION:

Never expose the image drum unit to light for more than 5 minutes. Never expose the image drum unit to direct sunlight. Always hold the image drum unit by the ends. Never touch the surface of the green drum inside the image drum unit.

4. Lift the image drum unit out and keeping the image drum unit out of

direct sunlight. DO NOT touch the green surface of the drum.

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5. Carefully remove the protective sheet from the image drum unit.

6. Place the image drum unit back into your fax machine. Ensure that

the tabs on both sides of the image drum are inserted correctly as shown. Then press down firmly on both ends of the image drum until it snaps into place.

7. Remove the protective plastic cover from the toner well in the

image drum unit.

WARNING

BE CAREFUL WHEN HANDLING THE TONER CARTRIDGE. DO

NOT LET TONER SPILL ONTO YOUR CLOTHING OR OTHER

POROUS MATERIALS. IF YOU EXPERIENCE ANY PROBLEMS

WITH TONER, REFER TO THE SAFETY INSTRUCTIONS AT THE

BEGINNING OF THIS USER'S GUIDE.

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8. Remove the toner cartridge from its package and gently shake it

from side to side to distribute the toner. Then carefully peel the white plastic tape from the bottom of the toner cartridge.

CAUTION:

Be careful not to insert the toner cartridge backwards into the image drum unit.

9. With the ridged sides facing up and the coloured lever on your right,

insert the toner cartridge into the image drum unit. Slide the left end of the cartridge in first, then lower the right end into place.

10. Once the toner cartridge is in place, push the coloured lever all the

way forward to secure it and release the toner.

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11. Close the top cover of the fax machine until it snaps into place.

12. Close the control panel by pressing down until the cover snaps into

place.

Connecting a telephone line

1. Insert one end of the telephone cable into the LINE terminal at the

back of the machine.

2. Insert the other end of the telephone cable into your wall telephone

socket.

Note: Now, you can connect either an external telephone, the external

handset option or an answering machine to your fax machine. See the instructions below.

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