Tri-Tronics Classic 70, Upland SpecialXL, Trashbreaker UltraXL, BeaglerXLFlyway SpecialXL, Pro 100XL Owner's Manual

Tri-Tronics Owner’s Guide

T h e F i e l d S e r i e s a n d

P r o f e s s i o n a l S e r i e s

R e m o t e T r a i n e r s

Models covered:

Classic 70 • Trashbreaker UltraXL• Beagler

XL

Flyway SpecialXL• Upland Special

XL

Pro 100XL• Pro 200XL• Pro 500

XL

T R I - T R O N I C S

CONGRATULATIONS!

You have purchased one of the finest dog training products available.

Tri-Tronics Remote Trainers have been specially designed to meet

the needs of all dog trainers, from top winning professionals

to people training their very first dog. We manufacture
a variety of models – you can be sure that one of them

will be the right choice for your training needs.

Tri-Tronics takes great pride in the design, manufacture, service and

safety of all our products. We always want to hear from you, our

customer. Our Customer Service Department can be reached at

1-800-456-4343. Or visit us on-line at www.tritronics.com.

Thank you for choosing Tri-Tronics, and happy training.

Product Specifications

Product specifications may change without notice or obligation since
Tri-Tronics is committed to a policy of continuous improvement.

Certain Tri-Tronics products are covered by one or more of these U.S.
patent numbers: 4794402, 4802482, 5054428, 5099797, 5193484,
5471954, D298872, 4947795, 4202293, 4335682, D410206, 6178439
and patents pending.

Tri-Tronics products are made in the USA. However, certain materials
may be sourced from quality suppliers in other countries.

Owner’s Registration Reply Card

Please take a moment to complete and return the Owner’s
Registration Reply Card. When you do, you’ll be “on file” at
Tri-Tronics. This will help ensure timely, no-questions-asked
warranty work should you need it. You may also register on
our website at www.tritronics.com.

First Edition June 2001

Published by Tri-Tronics, Inc., Tucson, Arizona

Copyright © 2001 Tri-Tronics, Inc.

All rights reserved. Printed in the USA.

TABLE OF CONTENTS

QUICK GUIDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

FEATURE GUIDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

INSTALLING THE COLLAR STRAP . . . . . . . . . . . . . . . . . . .

SELECTING CONTACT POINT LENGTH . . . . . . . . . . . . . .

INSTALLING THE TRANSMITTER ANTENNA . . . . . . . . .

TURNING THE REMOTE TRAINER ON AND OFF . . . . . . .

FITTING THE COLLAR ON THE DOG . . . . . . . . . . . . . . . .

SETTING THE INTENSITY. . . . . . . . . . . . . . . . . . . . . . . . . .

USING THE STIMULATION BUTTONS. . . . . . . . . . . . . . . .

USING THE TONE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

USING THE BEEPER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

EXPECTED RANGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

RADIO SIGNAL ISSUES . . . . . . . . . . . . . . . . . . . . . . . . . . . .

FCC COMPLIANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

MULTI-DOG MODELS . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

BATTERY CHARGING . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

CARE AND CLEANING . . . . . . . . . . . . . . . . . . . . . . . . . . . .

SERVICE AND WARRANTY . . . . . . . . . . . . . . . . . . . . . . . .

PRODUCT SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

TROUBLESHOOTING GUIDE . . . . . . . . . . . . . . . . . . . . . . .

T R I - T R O N I C S

Table Of Contents

1
2
7

9
10
11
13
15
16
18
18
19
19
19
20
21
24
25
26
28

Notes:

T R I - T R O N I C S

N o t e s

QUICK GUIDE

Before You Start…

1. Install the collar strap(s) (page 7).

2. Install the transmitter antenna (page 10).

3. Charge collar and transmitter batteries
for 14 hours (page 21).

Using the Remote Trainer

1. Turn the collar on: Set the intensity knob on 0 (zero).

Hold the transmitter within 10 feet of the collar and
hold a button down for about 5 seconds. The collar light
double-blinks to confirm it is turned on. (A rapid blink
means that collar batteries are low.) Move the intensity
knob off of 0 (zero) for training. Repeat the turn-on
process to turn the collar off.

2. Fit the collar on the dog: Fasten the collar strap midway

between the dog's ears and shoulders, and buckle
snugly. The collar light faces towards the dog's nose. Do
not leave a collar on a dog continuously. See page 14.

3. Select an intensity level for training: Level 1 is the

lowest; level 6 is the highest (level 5 is the highest on
the Classic 70). Release the transmitter button when
c h a n g i n g levels during training. Intensity selection
tips are in the training manual and video that came
with your Remote Trainer.

4. Stimulation: If you are unfamiliar with the stimulation

features of your model, see the chart on page 17.

5. Tone and Beeper button: On selected models, the

transmitter light is a push-button that controls an
audible tone in the collar. On the Upland SpecialXL,
this button turns the Beeper on or off remotely.

6. Multi-dog models: The color-coded transmitter toggle

switch selects the active collar.

T R I - T R O N I C S

Quick Guide

Quick Guide Page 1

T R I - T R O N I C S

Feature Guide

FEATURE GUIDE

(Pro 200 Shown)

Antenna

Intensity

Knob

Activates collar

and selects

intensity

Transmitter
Light

See chart on page 6
for functions

On selected models,
this light is also a
push-button which
controls tone or
the Beeper.

Transmitter

Charging Jack

Stimulation
Buttons

Removable

Button Guard

Use all or part

Page 2 Remote Trainer

T R I - T R O N I C S

Feature Guide

Contact Points

Fixed or interchangeable
length, depending on
model.

Collar
Charging Jack

D-Ring

Keeper

Collar Light

Feature Guide Page 3

T R I - T R

Feature

Page 4 Remote Trainer

Stimulation

Feature Contact Range Intensity Types

Points Knob

Model Levels

Classic 70 Fixed length One mile 1-5 Continuous

Beagler

XL

Interchangeable One mile 1-6 Continuous***
length Momentary

Trashbreaker Interchangeable Two miles 1-6 Continuous
Ultra

XL

length

Flyway Interchangeable One mile 1-6 Continuous
Special

XL

length Momentary

Upland Interchangeable One mile 1-6 Continuous
Special

XL

length Momentary

Pro 100

XL

Interchangeable One mile 1-6 Continuous
length Momentary

Pro 200

XL

Interchangeable One mile 1-6 Continuous
length Momentary

Pro 500

XL

Interchangeable One mile 1-6 Continuous
length Momentary

Guide

* For button functions, see page 17.
** A separate manual covering the Upland SpecialXLBeeper is shipped with that model.
*** BeaglerXLcontinuous stimulation (“extended stimulation”) has a 4-second time-out.

Feature Guide Page 5

Transmitter Total Tone B e e p e r * * Multi-dog Options
Buttons* Levels of (Strap Colors)

Stimulation

One red 5 Yes No 2-dog units available

(all continuous) (red, blue)

Two black 18 No No 2-dog units available

(12 momentary, (green, yellow)
6 continuous***) 3-dog units available

(green, yellow, orange)

One red 6 Yes No 2-dog units available

(all continuous) (red, blue)

3-dog units available
(red, blue, green)

One red 24 No No No multi-dog units
Two black (18 momentary, available

6 continuous)

One red 24 No Yes 2-dog units available
Two black (18 momentary, (orange, green)

6 continuous)

Two red 24 Yes No 2-dog units available
One black (18 continuous, (red, blue)

6 momentary)

One red 24 Yes No 2-dog units available
Two black (18 momentary, (red, blue)

6 continuous)

Two black 36 Yes No 2-dog units available
One mode (18 momentary, (red, blue)
switch 18 continuous)

T R I - T R O N I C S

Feature Guide

Collar Light

Action Collar Function

Double flash Collar is turned on
Glows steadily Collar is receiving signal

from transmitter
Single long flash Collar has just been
(3.5 seconds) turned off
Rapid flash * Low batteries. Recharge the

collar soon
Glows steadily Collar is charging
while on charger

* It may take up to 20 seconds after the collar is turned

on for the light to begin signaling low batteries. Also
note that in cold weather the low battery light may
come on prematurely.

Transmitter Light

Action Transmitter Function

Glows steadily while Transmitting
a button is pressed
Blinks rapidly (8 times Low batteries. Recharge
per second) while a the transmitter soon
stimulation button
is pressed
Glows steadily while Transmitter is charging
on charger

Page 6 Remote Trainer

INSTALLING THE COLLAR STRAP

Your Remote Trainer is shipped with the receiver

separate from the collar strap. Install the strap as shown
in the illustrations.

On multi-dog units, be sure to install the correct color strap
on each receiver. Use the colored strap that matches the

colored dot on the receiver.

T R I - T R O N I C S

Installing the Collar Strap

Slide the correct color strap through one side of the receiver,
then through the other side. Snug the strap firmly against the
surface of the receiver. Position the buckle where it is convenient
for the size of your dog's neck.

Installing the Collar Strap Page 7

T R I - T R O N I C S

Installing the Collar Strap

You can easily adjust the strap for different sized necks by
sliding the receiver along the strap. If the strap is too long for

your dog, you can cut off excess length. Leave enough length

to go through the D-ring (see “Fitting the Collar on the Dog”

page 13).
You may also use any collar strap that fits the receiver.

Page 8 Remote Trainer

SELECTING CONTACT POINT LENGTH

(Does Not Apply to Classic 70)

Your Remote Trainer comes with two sets of contact

points – long and short.

The shorter points are installed in the unit at the factory and
are suitable for most coat lengths. For dogs with especially
long hair or thick undercoats, the long contact points will
give the best possible contact.

To change the contact points, always use the small wrench
supplied with your Remote Trainer. Avoid using tools which

may cause you to over-tighten the contact points.
Periodically check contact points for tightness.

T R I - T R O N I C S

Selecting Contact Point Length

Insert screw-in contact points as shown and only tighten with
the small wrench supplied with the Remote Trainer. Do not

over-tighten. Check contact points periodically for tightness.

Selecting Contact Point Length Page 9

T R I - T R O N I C S

Installing the Transmitter Antenna

INSTALLING THE TRANSMITTER ANTENNA

Screw the transmitter antenna into the top of the transmitter.
Hold the antenna near the base and tighten by hand. Do not
over-tighten.

Hold the antenna near its base and tighten by hand.

Page 10 Remote Trainer

TURNING THE REMOTE TRAINER ON AND OFF

The Remote Trainer consists of a hand-held transmitter and

a radio receiver on the dog’s collar. The collar must be turned
on before it can receive signals from the transmitter. Between
training sessions, you should turn the collar off to save
battery life.

To turn the Remote Trainer collar on, set the transmitter
intensity knob to the number 0 (zero). Hold the transmitter

close to the collar (any distance between 2 and 10 feet). Hold
down any transmitter button as you watch the light on the
front of the receiver. When the light begins flashing red, the

collar is turned on and capable of receiving signals from the
transmitter. This process takes about 5 seconds.

Note that it takes about 20 seconds after turn-on before

the collar can apply stimulation.

T R I - T R O N I C S

Turning the Remote Trainer On and Off

When the intensity knob is on
zero, pressing any transmitter
button turns the collar on or off.
Move the knob to a number
other than zero for training.

When the collar light blinks
red, the collar is turned on.

Turning the Remote Trainer On and Off Page 11

T R I - T R O N I C S

Turning the Remote Trainer On and Off

To turn the collar off, repeat this process. The collar light

will make one long red flash to indicate that the collar is

now turned off.

After turning on the collar, it is a good idea to move the

intensity knob to a number other than 0 (zero) so you don't

accidentally turn the collar off when correcting the dog for

the first time. However, at times when your transmitter

might be accidentally bumped against objects during use, you
can leave the intensity knob turned to 0 (zero) to prevent any
possibility of an unwanted stimulation.

Turning the Remote Trainer On and Off

(1) Hold transmitter close to collar (up to 10 feet apart)

(2) Set transmitter intensity knob on zero.
(3) Hold any transmitter button down for about 5 seconds.
(4) Watch collar light for confirming signal.
(5) Turn intensity knob to a number other than zero

for training.

You can also turn a collar off by placing it on its charger. This

feature allows you to turn a collar off if you cannot find its

transmitter or the transmitter batteries have run down.

Page 12 Remote Trainer

FITTING THE COLLAR ON THE DOG

Place the collar strap in the middle of the dog’s neck.
The receiver should be on the underside of his neck.

Place the receiver so the light is facing forward (towards

the dog’s nose).
Tighten the buckle by holding it with two fingers as you

pull the strap snug. Do not put any fingers under the
strap as you tighten it. Make it snug, Remote Trainers

need to be snug to work properly. A loose collar can

cause inconsistent stimulation.

Always slip the

free end of the

collar strap

through the D-ring.

When using the
BeaglerXL, be sure

to slip the free end

of the strap through
both sides of
the buckle.

T R I - T R O N I C S

Fitting the Collar on the Dog

To tighten the collar on the
dog, hold the buckle as shown
and draw the strap snug.
Remote Trainers need to be
snug for consistent stimulation.

Fitting the Collar on the Dog Page 13

T R I - T R O N I C S

Fitting the Collar on the Dog

You can easily adjust the strap for different sized necks by
sliding the receiver along the strap. If the collar strap is too
long for your dog, you can cut off excess strap length. Leave

enough length to go through the D-ring with about 3

inches to spare.
Please note that Remote Trainers are not designed to be

worn continuously by a dog. To prevent irritation caused by

rubbing, remove the collar for at least eight hours out of every
24 hour period. See the important message about avoiding
skin irritation on page 26.

Page 14 Remote Trainer

SETTING THE INTENSITY

Your Remote Trainer can give corrections at different intensity
levels, so you can match the level of correction to both the
training situation and your dog’s temperament.

There are two ways to adjust intensity level while training.

One way is to use the intensity knob on the top of the
transmitter, as explained in this section. All Tri-Tronics

Remote Trainers give you this method of adjusting
stimulation intensity.

The other way is to use the transmitter buttons, as explained

on page 16. This method does not apply to those models

which have only one transmitter button (Classic 70 and
Trashbreaker UltraXL).

The transmitter intensity knob gives you a choice of 6

intensities (5 levels of intensity on the Classic 70).

Intensity Knob Levels

Level 0: Transmitter is off – no stimulation.

Pressing a button activates collar to

receive signals
Level 1: Very low intensity
Level 2: Low intensity
Level 3: Medium intensity
Level 4: Medium-high intensity
Level 5: High intensity
Level 6: Very high intensity (not available on the Classic 70)

When increasing or decreasing intensity using the intensity

knob, be sure you have released the stimulation buttons,
or your new intensity selection will not take effect.

If you are not experienced at using Remote Trainers, there are
intensity selection tips in the training booklet and video that
came with your Remote Trainer.

T R I - T R O N I C S

Setting the Intensity

Setting the Intensity Page 15

T R I - T R O N I C S

Using the Stimulation Buttons

USING THE STIMULATION BUTTONS

Tri-Tronics Remote Trainers offer two types of stimulation,

“continuous” and “momentary” (Classic 70 and Trashbreaker

UltraXLoffer only continuous stimulation).

Continuous Stimulation

The timing of continuous stimulation is controlled by
the trainer. Continuous stimulation stays on while the
transmitter button is pressed, up to the “time out” period,

described below.

Momentary Stimulation

The timing of momentary stimulation is pre-set. Momentary
stimulation stays on only very briefly, no matter how long the

button is pressed. To produce a second momentary correction,

press the button again. To produce a series of momentary

corrections, press the button for each correction.

Instantly Selectable Intensity

Most Tri-Tronics Remote Trainer models have more than one

stimulation button. This feature allows the trainer to choose

instantly among low, medium, and high stimulation. This

selection feature applies to either continuous or momentary

stimulation, or to both, depending on the model.

Being able to select low, medium, or high stimulation by

touch, using buttons, means that you do not need to look at

the transmitter when you select intensity levels – you can

keep your eyes on the dog at all times. It also means that
intensity changes are instantaneous. These features are an
advantage in many training situations.

Time-out Period

The time-out period is about 9 seconds for all models except

the BeaglerXL. The time-out period on the BeaglerXLis about 4
seconds (“extended stimulation”). If the collar times out,
release the button briefly to restore collar function.

Page 16 Remote Trainer

Please see the chart below for the features of your model.

T R I - T R O N I C S

Using the Stimulation Buttons

Continuous

Continuous

Medium

momentary

Low

momentary

Both
buttons
high
momentary

Medium

momentary

Low

momentary

Momentary

Medium

continuous

Low

continuous

Both
buttons
high
continuous

Toggle switch
selects continuous
or momentary mode

Both buttons
high continuous
or momentary

Medium continuous

or momentary

Low continuous

or momentary

Classic 70 Flyway Special

XL

Trashbreaker Ultra

XL

Upland Special

XL

Pro 200

XL

Beagler

XL

Pro 100

XL

Pro 500

XL

Both
buttons
continuous
(“extended
stimulation”)

Using the Stimulation Buttons Page 17

T R I - T R O N I C S

Using the Tone and Beeper

USING THE TONE (Does not apply to the Beagler

XL

,

Flyway SpecialXL, or the Upland SpecialXL.)

Some Remote Trainer models can make an audible tone

coming from the collar. The chart on pages 4 and 5 shows
which Remote Trainer models include this feature. The

meaning of the tone is determined by your dog’s training.

It can mean a particular command, a warning, praise, etc.

The training materials that came with your Remote Trainer
describe the use of this feature in more detail.

Tone Button

The transmitter light is also a push-button. To activate the

tone, press this button. The intensity knob must be on a

number other than 0 (zero) for the tone to work. If the

intensity knob is on 0 (zero), pressing the tone button

turns the collar on and off (page 11).

USING THE BEEPER (Upland Special

XL

Models Only)

Pressing the button on the top of the transmitter turns the

Beeper on or off at a distance. The intensity knob must be

on a number other than 0 (zero) for the button to operate

the Beeper. If the intensity knob is on 0 (zero), pressing this

button turns the collar on and off (page 11). For complete

information about using the Beeper that comes with the
Upland SpecialXL, see the separate Beeper manual included

with those models.

On selected models
the light on top of
the transmitter is a
push-button that
operates the tone
or the Beeper.

Page 18 Remote Trainer

EXPECTED RANGE

Your Remote Trainer has a range of one mile (two miles on

the Trashbreaker UltraXL). Terrain, weather, vegetation,

transmission from other radio devices in the area, and other

factors affect range.

RADIO SIGNAL ISSUES

Modern microprocessor technology virtually eliminates the

possibility that your collar could be unintentionally set off
by someone else with a Tri-Tronics product. Please call

our Customer Service Department at 1-800-456-4343

with any questions.

FCC COMPLIANCE

The manufacturing of Tri-Tronics Remote Trainers involves

exacting production methods, precise tuning, and stringent

quality control tests. In addition, these products are designed

and manufactured to operate within Federal Communication
Commission (FCC) specifications. It is a violation of FCC rules
to modify your equipment.

Tri-Tronics certifies its products to operate under Part 95

of FCC regulations. Unauthorized modifications to your
equipment could result in its not meeting specifications

and thus violating FCC regulations. Adjustments should only

be performed by technically qualified personnel authorized by

Tri-Tronics. To continue to meet FCC operating specifications,
any replacement of circuit components (including antennas)

must meet Tri-Tronics manufacturing specifications. The

transmitter should only be operated with the Tri-Tronics

antenna installed.

T R I - T R O N I C S

Expected Range • Radio Signal Issues • FCC

Expected Range • Radio Signal Issues • FCC Page 19

T R I - T R O N I C S

Multi-Dog Models

MULTI-DOG MODELS

On two- and three-dog models, the toggle switch next to the

transmitter buttons selects one collar to be “active.” The
active collar is the one that will apply stimulation, make

the tone, or operate the Beeper when the appropriate
transmitter buttons are pressed. The colored spot next

to the transmitter toggle switch indicates which collar

will be active. The chart on pages 4 and 5 shows the
strap colors for the multi-dog models.

When installing collar straps, be sure to install the correct

color strap on each receiver (page 7). Use the strap that

matches the colored dot on the receiver.

Page 20 Remote Trainer

BATTERY CHARGING

When to Recharge

When the light on either the collar or transmitter blinks
rapidly, you need to recharge it soon. The amount of time

that batteries have left after the low battery indicator comes

on depends on how heavily you use your Remote Trainer

during training, the temperature (less time remains during

cold weather), and other factors. After you see the low battery

indicator on the collar, you will normally be able to complete

your training session. After you see the low battery indicator

on the transmitter, you will have about two hours left.

How to Charge

Make sure there is no moisture in the collar charging jack when

you attach the charger because moisture can interfere with
proper charging. Charge batteries at room temperature. Do not
charge at temperatures below freezing. Remember that it takes
several hours for cold batteries to come up to room temperature.

Lift the protection covers from the charging jacks. Plug t h e

charger into the wall outlet, then insert the correct charging

plug into the collar or transmitter jack. The lights will glow

red to indicate that current is flowing. The transmitter light

may dim after some time on the charger; this is normal and

does not indicate a malfunction. When you are finished
charging, unplug the lead from the device you are charging
before disconnecting the charger from the wall.

T R I - T R O N I C S

Battery Charging

Transmitter charger and

charging jack

Collar charger

and charging jack

Battery Charging Page 21

T R I - T R O N I C S

Battery Charging

Reinstall the protection caps on the collar and transmitter

jacks to keep dirt, debris, and water out of the charging jacks.
Be sure you seat the collar jack cover down firmly so that

it is level with the surface of the collar, as shown in the
illustration. Keeping the charging jacks clean and dry ensures

that your chargers make good contact. If the collar charging
jack becomes dirty, clean it as described in the section, “Care

and Cleaning” (page 24). If either jack protection cap becomes

lost or damaged call our Customer Service Department for

a replacement.

Use only the correct Tri-Tronics chargers to charge your

Remote Trainer. Using the wrong type of charger may damage
batteries or the unit itself. Do not charge batteries that are not

installed in a Remote Trainer.

Charging Time

Charge your Remote Trainer for at least 14 hours. It's okay

to use your Remote Trainer before the 14 hours are up; it

will function normally. A 14 hour charge ensures full

battery capacity.

Page 22 Remote Trainer

Protection cap
fitted properly

Protection cap not fitted

properly. Moisture and debris

can enter charging jack.

To get maximum life from your collar batteries, we recommend

that you don't charge for more than 20 hours at a time.
Occasionally exceeding the 20 hour limit will not harm the

functioning of your batteries. However, this product is not
intended to be left on a charger indefinitely.

Storing a Remote Trainer

Before storing your Remote Trainer for an extended period,

charge it for 14 hours. Thereafter, charge every two months

while the unit is in storage, and charge for 14 hours before

first use.

Replacing the Batteries

Both the transmitter and collar have user-replaceable Nickel

Metal Hydride (NiMH) batteries. Proper battery care will

help ensure maximum life from your batteries. When your
batteries do need to be replaced, you can replace them
yourself with parts obtained from Tri-Tronics.

Don’t open your transmitter/receiver until after you have

received the replacement battery pack. Carefully read the
instructions. Only the battery compartments of your Remote
Trainer are user-accessible. Opening any other part of your

Remote Trainer could cause damage.
While Tr i - Tronics Remote Trainer batteries are user- r e p l a c e a b l e ,

they are not intended to be “field replaceable.” Open battery

compartments only for the purpose of replacing a battery.

Open them away from the field to avoid contamination.

Please contact your local officials to find out whether any

special disposal requirements apply where you live.

T R I - T R O N I C S

Battery Charging

Battery Charging Page 23

T R I - T R O N I C S

Care and Cleaning

CARE AND CLEANING

A little care can extend the life of your Remote Trainer and
reduce service costs.

Charging Jacks

Keep the protection caps secured over the charging jacks on
the transmitter and collar. If the collar charging jack becomes
dirty, flush thoroughly with clean tap water. If debris still

remains, you can use the point of a toothpick to loosen

remaining debris. Be careful not to bend the contacts inside

the jack. Important: Be sure to allow the collar jack to dry

thoroughly after washing it before you connect a charger,
or proper charging may not occur.

Contact Point Tightness

Periodically check for tightness. If tightening is necessary,

use the plastic tool that comes with the Remote Trainer.

Antenna

Periodically check for tightness. If it becomes loose, hold it

near the base and tighten by hand.

Cleaning

Wash the collar with clean drinking water, especially after

exposure to brackish, salt, or alkaline water. Use a small

brush to remove any foreign materials around the screws
and contact points.

Extending Battery Life

Caring for your batteries will prolong their useful life

significantly. Don’t leave the Remote Trainer in very warm

areas such as the dashboard of your car when closed in the

sun. Storing any type of batteries at high temperatures can

significantly shorten battery life. Also avoid storing the

batteries in extremely cold areas. Follow the battery

charging instructions on page 21.

Page 24 Remote Trainer

SERVICE AND WARRANTY

Customer Service

We hope that this manual has been helpful to you. If you

have any questions concerning it, or if you suspect that your
Remote Trainer is malfunctioning, please call our Customer

Service Department at 1-800-456-4343.

Before you call, please read the “Troubleshooting Guide”
on page 28.

Factory Warranty

The Remote Trainer is covered by a two-year warranty on

parts and labor. The warranty is transferable to a new owner,

but does not cover physical damage or abuse. The warranty

is also void if the Remote Trainer has been altered or

unauthorized service work has been attempted.

Repair Procedure

Always call our Customer Service Department before sending

your Remote Trainer in for repairs.

If you send your Remote Trainer in for repair, either while
under warranty or out of warranty, we may replace it with

a reconditioned unit.

T R I - T R O N I C S

Service and Wa r r a n t y

Service and Warranty Page 25

T R I - T R O N I C S

Product Safety

PRODUCT SAFETY

Important: Your dog should be able to wear the collar
comfortably for several hours at a time. The collar is not
designed, however, to be worn continuously. To prevent
irritation caused by rubbing, remove the collar for at least
eight hours out of every 24 hour period. Also, remote

training collars are designed to be worn snug, and a
collar that is worn too loose can contribute to skin
irritation. Take a few moments each day to inspect
the dog’s neck for signs of redness or irritation caused
by such rubbing. If signs of skin irritation appear,
temporarily discontinue use of the Remote Trainer.

Scientific animal safety studies have been designed and

conducted for Tr i - Tronics by veterinarians and physiologists

at a major university. The scientific investigations involved
parameters of electrical stimulation that are similar to
those in your Remote Tr a i n e r. The scientific studies

tested for possible cardiopulmonary and epidermal effects

of Tr i - Tronics electrical stimulation applied to the ventral
surface of the neck of healthy dogs. These studies found
no clinically significant changes in electrocardiograms,
blood pressures, or properties of the skin underlying the
contact points.

Tri-Tronics Remote Trainers have two independent circuits
that are designed to inhibit excessive electrical stimulation.
One is located in the transmitter, the other is in the collar.
Like all other parts of our products, these safety circuits
receive special attention in Tri-Tronics environmental,

reliability, and quality analysis.

Page 26 Remote Trainer

Tri-Tronics Remote Trainers have the added safety feature
of level 0 (zero) on the transmitter. At times when your

transmitter might be accidentally bumped against objects
during use, you can leave the intensity dial turned to 0 (zero)
to prevent any possibility of an unwanted stimulation.

Please note: Even though Tri-Tronics products are safe,
they are intended for use only in the training of healthy
dogs. It is always wise before any type of training to
have your dog checked by a veterinarian.

T R I - T R O N I C S

Product Safety

Product Safety Page 27

T R I - T R O N I C S

Troubleshooting Guide

TROUBLESHOOTING GUIDE

PROBLEM #1: No stimulation – the collar light won’t
illuminate when a transmitter button is pressed.

The collar has not been activated. The collar must be

turned on or it won’t work at all. Page 11.
The transmitter intensity knob is set on zero. Select a

position other than 0 (zero). Page 11.

An antenna is not installed in the transmitter, or is

broken or loose. The antenna must be inserted in the

transmitter for proper radio communication between it and

the collar. Page 10. Check the antenna for physical damage
and replace if needed.

The batteries in the collar and/or transmitter need

charging. Recharge the batteries following the recommended

charging instructions. Page 21.
The batteries are not taking a charge. Either you need new

batteries (page 23) or a battery charger is not working. The

lights on the transmitter and collar show whether current is

going through the charger when the charger is plugged into

the collar or transmitter charging jack. Finally, be sure the

electrical outlet is working. If you’re not sure, try another

outlet. If using a power strip, make sure it is switched on

and working.
You are using the wrong transmitter. If you own more

than one Remote Trainer, or are training with someone
who also has a Remote Trainer, check that you have not
accidentally switched transmitters.

Page 28 Remote Trainer

PROBLEM #2: The Remote Trainer doesn’t have range,
or the range has been significantly reduced.

The antenna is not installed in the transmitter. The

antenna must be installed in the transmitter for proper radio
communication between the transmitter and the collar.

Page 10. Check the antenna for physical damage and replace

if needed.

Either you or the dog is shielded by a metal structure.

Metal fences, chain link dog enclosures, screen doors,
buildings, and other metal structures can affect the

radio signal. Operate the Remote Trainer away from

these structures.

The receiver is on backwards. Position the collar so that the
light faces toward the dog’s nose. Page 13.

You’re experiencing temporary radio interference.
The radio signals from nearby CBs and walkie talkies can
reduce range. Wait a short while then try again, or move to

another area.

PROBLEM #3: The stimulation seems too high, not high
enough, or the dog does not seem to feel it at all.

The collar strap is not tight enough. The collar should be

snug. Contact points must press against the dog’s skin to
provide efficient, consistent stimulation. Page 13.

The intensity position is not correct. The ideal intensity
level depends on the dog and the training situation. Try a dif-

ferent level. See the training manual and video that came with

your Remote Trainer. Remember that the stimulation button
must be released for the new setting to take effect. Page 15.

The contact points are too short for the dog’s coat type.

Use the long contact points instead. Page 9. (Does not apply
to the Classic 70.)

T R I - T R O N I C S

Troubleshooting Guide

Troubleshooting Guide Page 29

T R I - T R O N I C S

Troubleshooting Guide

The batteries in the collar and/or transmitter need

charging. Recharge the batteries following the recommended

charging instructions. Page 21.

Debris or contaminants are interfering with electrical
stimulation. Clean the collar and contact point area. Page 24.

PROBLEM #4: The collar is difficult to turn on
or turn off.

Begin the turn-on or turn-off cycle again. Occasionally

you will need two tries to turn the collar on or off. For best

results when turning the collar off, watch the collar light and

begin pressing the transmitter button when the collar light is

not flashing.

The transmitter intensity knob is not set on zero.

Select the 0 (zero) position for activating and deactivating
the collar. Page 11.

The transmitter is too close to the collar. Hold it farther
away, up to 10 feet. Page 11.

You are using the wrong transmitter. If you own more

than one Remote Trainer, or are training with someone else

who also has a Remote Trainer, check that you have not

accidentally switched transmitters.

An antenna is not installed in the transmitter, or is
broken or loose. The antenna must be inserted in the

transmitter for proper radio communication between it and
the collar. Page 10. Check the antenna for physical damage

and replace if needed.

You’re experiencing temporary radio interference. Wait a

short while then try again, or move to another area.

Page 30 Remote Trainer

PROBLEM #5: The transmitter or collar light indicates
low charge very quickly.

The unit has been left on between training sessions.

Make sure the collar is turned off after use. Page 11.
You are training in very cold weather. The low battery

indicator comes on prematurely in very cold weather. Page 6.

Make sure the batteries are well charged. Page 21.

P R O B L E M #6. The collar deactivates itself while training.

The intensity knob is set on zero. Select a position other

than 0 (zero) while training or you can inadvertently turn

the unit off. Page 11.

The batteries have run down during a training session.

The collar light may not indicate low battery status until
at least 20 seconds after you have turned the collar on.

Check the light after this time to determine low battery

status. Page 6.

Make sure the batteries are well charged. Page 21.

PROBLEM #7. The collar light glows steadily even
though the collar is not stimulating.

You’re experiencing temporary radio interference.

The light may illuminate when it receives any radio signal,
even from other Tri-Tronics transmitters. This does not

indicate that stimulation is occurring.

T R I - T R O N I C S

Troubleshooting Guide

Troubleshooting Guide Page 31