Model FT5000 (X2)
QUICK R EFERENCE G UIDE
THIS AREA FOR SER VICE PROVIDER
CONT ACT INFORMATION:
TDN 07100-00095B
06/2008
MANAGEMENT FUNCTIONS
- ACCESS INSTRUCTIONS -
1. AT ATM WELCOME SCREEN, PRESS AND HOLD DOWN THE <CTRL>
KEY (LOWER-RIGHT CORNER OF KEYPAD), PRESS <1> KEY, THEN RE-
LEASE BOTH KEYS. THE PASSWORD ACCESS PROMPT IS DISPLAYED.
2. ENTER PASSWORD AND SELECT <ENTER>. THE MANAGEMENT FUNCTIONS MAIN MENU IS DISPLAYED.
REST AR T / SHUTDOWN TERMINAL
FOLLOW ACCESS INSTRUCTIONS TO ENTER MANAGEMENT FUNCTIONS. SE-
LECT SYSTEM PARAMETERS.
REST ART TERMINAL: THIS FUNCTION REBOOTS THE TERMINAL.
SHUTDOWN TERMINAL
NALS OPERATING SYSTEM. WHEN PROMPTED THAT SHUTDOWN IS COMPLETE,
TURN ON/OFF SWITCH ON POWER SUPPLY TO <OFF> POSITION.
: THIS FUNCTION POWERS-DOWN THE TERMI-
TERMINAL CONFIGURA TION REPORT
FOLLOW ACCESS INSTRUCTIONS TO ENTER MANAGEMENT FUNCTIONS. SE-
LECT DIAGNOSTICS > TERMINAL STATUS.
CONFIGURA TION SUMMARY: THIS SUMMARY IS A COMPREHENSIVE
OF CURRENT TERMINAL CONFIGURATION AND HARDWARE STATUS IN-
REPORT
FORMATION.
NOTE: IT IS HIGHLY RECOMMENDED THAT THIS REPORT BE PRINTED AND SAVED AFTER INITIAL SETUP AND WHENEVER
CHANGES
ARE MADE TO THE TERMINALS CONFIGURATION.
2
DIAGNOSTICS
FOLLOW ACCESS INSTRUCTIONS TO ENTER MANAGEMENT FUNCTIONS. SE-
LECT DIAGNOSTICS > DISPENSER.
PURGE: THIS INSTRUCTS THE DISPENSER TO REMOVE ANY NOTES (JAMS) IN
PATH.
FEED
TEST DISPENSE: THIS INSTRUCTS THE DISPENSER TO DISPENSE MINIMUM
NOTE FROM EACH INSTALLED CASSETTE INTO THE REJECT CASSETTE/
ONE
AREA.
SELECT DIAGNOSTICS > PRINTER.
RESET / TEST PRINTER: THIS
INSTRUCTS
TIALIZE AND PERFORM A TEST PRINT-
OUT.
THE PRINTER TO RE-INI-
CLOSE FUNCTIONS
FOLLOW ACCESS INSTRUCTIONS TO ENTER MANAGEMENT FUNCTIONS. SE-
LECT TERMINAL CLOSE FUNCTIONS.
DA Y CLOSE: THIS OPTION IS USED TO COMPLETE DAILY BALANCING OF THE
ATM WITH THE PROCESSOR. TOTALS ARE CLEARED AND SWITCHED TO THE
BUSINESS DAY.
NEXT
TRIAL CLOSE: THIS OPTION FUNCTIONS LIKE A DAY CLOSE EXCEPT THE TOTALS ARE NOT CLEARED.
JOURNAL FUNCTIONS
FOLLOW ACCESS INSTRUCTIONS TO ENTER MANAGEMENT FUNCTIONS. SE-
LECT JOURNAL.
PRINT LAST X: TO VIEW/PRINT PREVIOUSLY AUDITED OR UNAUDITED
RECORDS
, USE THE PRINT LAST X OPTION.
EXAMPLE: ENTERING THE NUMBER ‘50’ WILL LET YOU VIEW THE LAST 50 TRANSACTIONS/EVENTS THAT HAVE OC-
CURRED. YOU MAY PRINT TO THE RECEIPT PRINTER.
3
CASSETTE CLOSE FUNCTIONS (FRONT DISPLAY)
FOLLOW ACCESS INSTRUCTIONS TO ENTER MANAGEMENT FUNCTIONS. SELECT TERMINAL CLOSE FUNCTIONS.
SELECT CASSETTE CLOSE.
AFTER CASSETTE(S) HAVE BEEN REINSERTED IN THE DISPENSER,
PRESS <ENTER>.
N
OTE: FOR AN NMD-50/100 INSTALLED, WAIT FOR THE CAS-
SETTES TO LOCK (THIS IS DONE AUTOMATICALLY). PRESS <EN-
TER> IF APPLICABLE.
PLACE SELECTED CASSETTE(S) IN SERVICE. PRESS <EN-
A CLOSE REPORT IS DISPLAYED TO BE PRINTED OR SAVED.
T
HIS OPERATION WILL RESET THE NUMBER OF BILLS IN THE
CASSETTE
(S) TO ZERO (0). PRESS <ENTER>.
TER>. NOTE: THE NMD-50/100 CASSETTES MUST BE LOCKED
IN SERVICE FOR NORMAL OPERATION.
AND
REMOVE AND REPLENISH THE SELECTED CASSETTE(S).
PROCEDURES FOR THE NMD-100 CASSETTE REPLENISH-
MENT ARE ON PAGE 7.
N
OTE: FOR AN NMD-50/100 DISPENSER INSTALLED, WAIT FOR
CASSETTES TO UNLOCK (THIS IS DONE AUTOMATICALLY).
THE
ENTER CASSETTE QUANTITY (NUMBER OF NOTES, NOT
VALUE) FOR THE SELECTED CASSETTE(S). PRESS <ENTER> TO AC-
CEPT ENTRY. REPEAT FOR EACH SELECTED CASSETTE.
A TRIAL CASSETTE CLOSE REPORT AUTOMATICALLY
DISPLAYED TO BE PRINTED OR SAVED. PRINT AND RETAIN A
IS
FOR STARTING POINT REFERENCE. PRESS <ENTER> TO RE-
COPY
TURN TO CLOSE FUNCTIONS.
4
CASSETTE CLOSE FUNCTIONS (REAR SERVICE PANEL)
THE CASSETTE CLOSE FUNCTIONS OPERATE THE SAME AS THE FRONT
DISPLAY
SEQUENCE.
FROM THE REAR SERVICE PANEL:
PRESS <ENTER> FROM THE RSP KEYPAD. WHEN PROMPTED, ENTER YOUR
MANAGEMENT FUNCTION PASSWORD. THE MAIN MENU OPTIONS ARE DISPLAYED.
Press ENTER to
begin.
Status: IDLE
1. TERMINAL CLOSE
2. DIAGNOSTICS
3. ELECTRONIC JOURNAL
4. RESET TERMINAL ERROR
Please enter your password
to access the Management
Functions.
MAIN MENU
1. TRIAL CLOSE
2. DAY CLOSE
3. TRIAL CASSETTE CLOSE
4. CASSETTE CLOSE
1. CURRENT TERMINAL ERROR
2. DISPENSER
3. CARD READER STATUS
4. PRINTER
5. MODEM / ETHERNET
6. KEYPAD
1. DISPLAY UNAUDITED RECORDS
2. DISPLAY LAST X
ENTER
SELECT CASSETTE(S) TO CLOSE
CLOSE REPORT
REMOVE/REPLENISH CASSETTE(S)
REINSTALL CASSETTE(S)
PLACE CASSETTE(S) IN-SERVICE
ENTER CASSETTE QUANTITY
TRIAL CASSETTE CLOSE REPORT
3. CLEAR JOURNAL
4. JOURNAL PROPERTIES
5. SHUT DOWN THE TERMINAL
6. RESTART THE TERMINAL
5
CASSETTE CLOSE FUNCTIONS
(REAR OPERATOR PANEL - TOUCHSCREEN)
PRESS TO START.
ENTER PASSWORD.
ELECT “TERMINAL CLOSE FUNCTIONS”.
S
SELECT “CASSETTE CLOSE”.
LOSE CASSETTE(S) - TOUCH CAS-
C
SETTE OPTIONS ON TOUCHPAD UNTIL
“ASTERICK” APPEARS. SELECT “CON-
TINUE”.
Select the cassettes to close.
WARNING: Cassette totals will be
reset for the selected cassettes
* Cassette A: $10.00
* Cassette B: $20.00
Continue Exit
CASSETTE CLOSE REPORT APPEARS.
PRINT REPORT. PRESS “EXIT” WHEN
COMPLETED
*** Cassette Close ***
Cassette A
Last Close Date/Time:
6/4/2007 7:49:39 AM
Start Quantity:
Dispensed:
Remaining:
REMOVE /REPLENISH CASSETTE(S).
.
Qty: 20 0
Amount: $2000.00
Qty: 50
Amount: $500.00
Qty: 15 0
Amount: $1500.00
PRESS “ENTER”.
You may now remove and replenish
the cassettes. Press ENTER when
done.
Enter
LACE CASSETTES “IN-SERVICE”.
P
TOUCH CASSETTE OPTIONS ON
TOUCHPAD
PEARS. SELECT “CONTINUE”.
Select the cassettes to place in
service.
* Cassette A: $10.00
* Cassette B: $20.00
UNTIL “ASTERICK” AP-
Continue Exit
ENTER CASSETTE QTY (EACH).
PRESS “OK”.
Cassette Quantity - Cassette A:
Please enter the number of bills that
are in the cassette (not the value).
200
12
4
78
<>
TRIAL CASSETTE CLOSE REPORT
APPEARS
. PRINT REPORT. PRESS
CANCEL
3
CHANGE
6
5
9
OK
0
“EXIT” WHEN COMPLETED.
*** Trial Cassette Close ***
Cassette A
Last Close Date/Time:
6/4/2007 7:55:39 AM
Start Quantity:
Dispensed:
Remaining:
Qty: 20 0
Amount: $2000.00
Qty: 0
Amount: $00.00
Qty: 20 0
Amount: $2000.00
6
REPLENISH NMD-100 CASSETTE(S)
STEP
1
2
3
ACTION
UNLOCK/OPEN DISPENSER SECURITY DOOR. GRASP CAS-
SETTE HANDLE WITH ONE HAND WHILE HOLDING MECHA-
NISM WITH THE OTHER. PULL CASSETTE OUT SLIGHTLY,
THEN PLACE ONE HAND UNDERNEATH. REMOVE CAS-
SETTE.
PLACE CASSETTE ON A LEVEL SURFACE. INSERT CAS-
SETTE KEY INTO THE CASSETTE LOCK AND TURN “CLOCK-
WISE”. PRESS “GREEN” RELEASE BUTTON TO RAISE LID.
PUSH PACKER PLATE TO-
WARDS THE CASSETTE
. PLATE SHOULD
HANDLE
IN PLACE.
STAY
STEP
PLACE CURRENCY IN THE
5
CASSETTE
PILE
WITH
HOLD
EXTEND THE “P A WLS” ON PACKER PLATE FULLY. CLOSE
6
LID
CLOSE CASSETTE LID TO ITS
7
LOCKED
AND LEVEL NOTE
. MOVE PACKER PLATE
ENOUGH PRESSURE TO
THE NOTES.
AND INSTALL IN DISPENSER.
POSITION. THE
ACTION
GREEN RELEASE BUTTON
“POP” OUT. TURN
SHOULD
“COUNTERCLOCKWISE”
KEY
TO LOCK CASSETTE. SLIDE
CASSETTE
THE
REMOVE THE REJECT CASSETTE. PLACE ON LEVEL SUR-
8
FACE. INSERT KEY INTO LOCK AND TURN “CLOCKWISE”.
INTO ITS SLOT IN
MECHANISM.
PRESS GREEN RELEASE BUTTON TO RAISE LID.
COUNT THE NUMBER OF BILLS THAT REMAIN IN THE CAS-
4
SETTE, IF ANY.
COUNT THE NUMBER OF BILLS THAT ARE BEING ADDED
THE REMAINING NOTES.
TO
THE TOTAL OF THESE AMOUNTS WILL BE ENTERED IN
“ENTER CASSETTE QUANTITY” PROMPT FOR CAS-
THE
SETTE CLOSE PROCEDURE.
REMOVE ANY REJECTED NOTES - BOTH SINGLE AND
9
BUNDLED
AREAS. FOLLOW LOCKING PROCEDURES FROM
STEP 7 AND SLIDE CASSETTE BACK INTO MECHANISM.
7
REPLENISH RECEIPT P APER
NOTE: THIS PROCEDURE REQUIRES TERMINAL IS POWERED UP.
STEP
1
2
ACTION
OPEN THE REAR
CABINET
DOOR
MAINS ON ROLL, CUT
OR
TWEEN ROLL AND
PRINTER
SLEEVE
. IF PAPER RE-
TEAR PAPER BE-
.
REMOVE SPENT PA-
PER ROLL AND
FROM PAPER
SPINDLE
BRACKET
.
PULL RELEASE
HANDLE
TATE PRINTER ASSEM-
BLY DOWN.
UP AND RO-
STEP
4
5
ACTION
INSTALL NEW PAPER
/ SPINDLE IN
ROLL
BRACKET
.
PAPER FEEDS FROM
TOP OF ROLL!
FEED END OF PAPER
PRINTER TAKE-
INTO
UP SLOT. PRINTER
AUTOMATI-
WILL
CALLY GRIP AND
PAPER INTO
PULL
PATH.
FEED
RELEASE (OPEN) THE BLUE TENSION LEVER SHOWN.
3
REMOVE ANY PAPER FROM THE PRINTER/CUTTER
ASSEMBLY
.
MOVE THE TEN-
SION LEVER BACK
THE CLOSED
TO
POSITION. ROTATE
THE PRINTER
UP
ASSEMBLY
.
Open
Closed
RECOMMEND PERFORM A DIAGNOSTIC TEST OF
6
PRINTER. GO TO MAIN MENU > DIAG-
THE
NOSTICS > PRINTER > RESET/TEST
PRINTER. THIS FUNCTION RE-INITIALIZES
PERFORMS AN OPERATIONAL TEST OF THE
AND
PRINTER
.
8
COMMON ERROR CODES
ERROR
CODE
302
306
139
140
141
156
MEANING
FEED FAILURE
PRINTER CONTROL-
LER NOT RESPONDING
TIME-OUT WAITING
PRINTER TO BE
FOR
READY
PAPER JAM REPORTED
CASSETTE OUT OF
SERVICE
RECOMMENDA TIONS
1. REMOVE AND OPEN CASSETTE(S). IF THERE IS CURRENCY IN CASSETTE , GO
STEP 2. IF NOT, LOAD CURRENCY AND PROCEED TO STEP 3.
TO
2. IS CURRENCY OF GOOD QUALITY? IF YES, GO TO STEP 4. IF NOT, OBTAIN
QUALITY
CURRENCY. PROCEED TO STEP 4.
3. SHUFFLE CURRENCY AND REPACK CASSETTE.
4. RE-INSERT CASSETTE USING REPLENISHING CASSETTE PROCEDURES.
5. PERFORM A TEST DISPENSE (DIAGNOSTICS>DISPENSER>TEST DISPENSE).
IF SUCCESSFUL, PLACE A TM IN SERVICE.
1. VERIFY THAT THERE IS PAPER IN THE PRINTER. REPLENISH PAPER AS
.
NEEDED
2. PULL THE PRINTER RELEASE PIN. OPEN THE PRINTER/CUTTER ASSEMBLY
VERIFY THERE ARE NO JAMS IN THE PRINTER OR THE PAPER PATH. VERIFY
AND
BLUE LEVER ON THE RIGHT SIDE OF THE PRINTER IS IN THE CORRECT
THE
POSITION
. CLOSE THE PRINTER/CUTTER ASSEMBLY.
3. PERFORM A RESET/TEST PRINTER (DIAGNOSTICS>PRINTER>RESET/
TEST PRINTER) COMMAND. IF SUCCESSFUL, PLACE ATM IN SERVICE.
1. THIS OCCURS WHEN THE LAST AVAILABLE CASSETTE DISPENSING CUR-
RENCY HAS BEEN TAKEN OUT OF SERVICE. CASSETTES ARE (TYPICALLY) TAKEN
OF SERVICE BECAUSE OF FEED FAILURES OR EXCESSIVE REJECTS.
OUT
2. INSPECT CASSETTES. FILL IF NEEDED. IF THEY ARE NOT EMPTY, SEE RECOM-
MENDED ACTION FOR “FEED FAILURE” (ABOVE).
3. PLACE CASSETTES “IN-SERVICE” FROM MANAGEMENT FUNCTIONS MENU.
185
to
190
194
TERMINAL
CONFIGURATION
ERRORS
CASSETTES NOT
LOCKED
ENTER MANAGEMENT FUNCTIONS AND CHECK/CONFIGURE:
- TELEPHONE NUMBER (EC 185), CURRENCY VALUES (EC 186), MAXIMUM
WITHDRAWAL
NAL ID (EC 189), PIN MASTER KEY (EC 190).
AMOUNT (EC 187), PIN WORKING KEYS (EC 188), TERMI-
(NMD-50/100 ONLY) LOCK THE CASSETTES FROM MANAGEMENT FUNC-
TIONS MENU.
9
COMBINA TION LOCKS
INTRODUCTION
THE SECURITY CABINET CAN BE SECURED USING AN ELECTRONIC COMBINATION LOCK. THESE
COVER HOW TO OPERATE THE COMBINATION OF EITHER ELECTRONIC LOCK OFFERED.
PAGES
OPERATING THE ELECTRONIC LOCK
THE ELECTRONIC LOCK COMBINATION CONSISTS OF SIX DIGITS. UPON ARRIVAL, THE COMBINA-
TION OF THE LOCK SHOULD ALREADY BE PRESET TO 1-2-3-4-5-6. NOTE: CHANGE THIS COMBI-
NATION! SEE USER MANUAL FOR CHANGING COMBINATIONS PROCEDURES.
ENTERING THE COMBINATION
1. ENTER THE CURRENT COMBINATION AND CHECK FOR PROPER OPERATION. AFTER EACH KEYPRESS, THE LOCK WILL BEEP. AFTER THE
DIGIT HAS BEEN ENTERED, THE LOCK WILL BEEP TWICE, AND THE OPEN PERIOD WILL BEGIN.
FINAL
2. WHEN A VALID COMBINATION HAS BEEN ENTERED, THE OPERATOR WILL HAVE APPROXIMATELY 4 SECONDS TO OPEN THE LOCK.
3. TO OPEN THE LOCK, TURN THE DIAL CLOCKWISE.
4. A
FTER THE LOCK IS OPENED, THE CABINET DOOR MAY BE OPENED.
LOCKOUT FEATURE
THE LOCK INCLUDES A ‘WRONG TRY PENALTY’ LOCKOUT FEATURE THAT PREVENTS ENTRY FROM UNAUTHORIZED PERSONNEL. THIS
PERFORMS AS FOLLOWS:
FEATURE
•ENTRY OF FOUR (4) CONSECUTIVE INVALID COMBINATIONS STARTS A 5-MINUTE DELAY PERIOD.
- LED FLASHES RED AT TEN (10) SECOND INTERVALS.
•AT THE END OF THE DELAY PERIOD, TWO (2) MORE CONSECUTIVE INVALID COMBINATIONS WILL RESTART AN ADDITIONAL 5-MINUTE
.
DELAY
EACH LOCK IS SHIPPED FROM THE FACTORY IN SHELVED MODE, OPERATING ON A STANDARD COMBINATION (50-25-50).
NOTE: CHANGE THIS COMBINATION! SEE USER MANUAL FOR CHANGING COMBINATION PROCEDURES.
ENTERING THE COMBINATION
1. TURN THE DIAL LEFT (CCW) UNTIL THE LETTERS “EC” (ENTER COMBINATION) APPEAR
THE LCD.
ON
2. ENTER THE CURRENT COMBINATION BY SEQUENTIALL Y PRESSING THOSE SIX (6) BUTTONS.
(EX: 33-44-55) THE LCD WILL DISPLAY THESE NUMBERS AS THEY ARE ENTERED.
3. WHEN THE COMBINATION HAS BEEN CORRECTLY ENTERED, THE LCD WILL READ “OPR”,
MEANING “OPEN RIGHT”. TURN THE DIAL RIGHT (CW) UNTIL IT STOPS. THE LOCKS
IS NOW RETRACTED AND THE LOCK IS OPEN.
BOLT
4. AFTER THE LOCK IS OPENED, THE CABINET DOOR MAY BE OPENED.
10
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