Triton Asti Lever Instruction manual

Asti Lever

Bar Mixer Shower

86004420

Installation and

operating instructions

The showerhead and hose supplied with this product are a safety

critical part of your shower. Failure to use genuine Triton parts

may cause injury and invalidate your guarantee.

2181430A - July 2016

Inclusive Bar Mixer Shower

CONTENTS Page

MAIN COMPONENTS .................................................................... 1

INTRODUCTION..........................................................................2 - 3

TYPICAL DOMESTIC INSTALLATIONS ...........................................4 - 6

INSTALLATION .............................................................................7 - 9

Preparing the mixer valve .............................................................. 7

Siting of the shower ....................................................................... 7

Supply pipework ............................................................................ 7

Variable fittings .............................................................................. 8

Making good ................................................................................. 9

Fitting the mixer ............................................................................ 9

FITTING THE MIXER CONTROLS ................................................... 10

Leak testing the mixer .................................................................. 10

COMMISSIONING ........................................................................ 11

Flow regulation ............................................................................. 11

To fit the flow regulator ................................................................ 11

TEMPERATURE ADJUSTMENT RANGE ............................................ 12

Adjusting the maximum temperature setting ................................ 12

Operating the shower ................................................................... 13

Dimensions ................................................................................... 14

Spare parts .................................................................................. 15

APPROVALS .................................................................................. 16

TMV2 REQUIREMENTS (12 MONTH VERIFICATION)

FLOW CHART ............................................................................... 16

MAINTENANCE ............................................................................ 17

Fault Finding ..............................................................................18 - 19

Guarantee, service policy, etc. ..................................................rear cover

Installers ple ase note these I nstruc tIons are to be lef t wIth the user

To check the product suitability for commercial and multiple installations, please contact Triton’s
specication advisory service before installation. Please see back of book for contact information.

E mail: [e-mail]

MAIN COMPONENTS

Fig.1

B

Inclusive Bar Mixer Shower

C

C

A

A. Thermostatic bar mixer valve

B. Dogleg connector X2

C. Cover trim X2

All dimensions listed in this fitting book regarding the product and installation are approximate.

*All kits are for illustration purposes only and are not supplied unless otherwise stated.

1

Inclusive Bar Mixer Shower

INTRODUCTION

This book contains all the necessary tting and
operating instructions for your mixer shower.
Please read them carefully and read through
the whole of this book before beginning your
installation.

The shower installation must be carried out by
a suitably competent person and in sequence of
this instruction book.

Care taken during the installation will give a long
and trouble free life from your mixer shower.

SITE REQUIREMENTS

The installation must be in accordance with
water supply (water ttings) regulation 1999
and/or local Bylaws.

Water pressure requirements

Running water pressure:

Low pressure* - 0.1 bar min.

1.0 bar max.

High pressure - 0.5 bar min.

5.0 bar max.

Maximum static water pressure:

Low & High pressure - 10 bar

*This mixer shower is designed for high pressure
systems found in the UK, but can be installed
with low pressure gravity water systems with
reduced ow rates.

For effective operation of the internal seals, the
maximum static pressure must not be exceeded.

Pressure reducing valve

On sites where the running pressure is above 5
bar, the use of a suitably sized pressure reducing
valve tted in the cold mains supply pipe work
can provide nominally equal pressures at the
mixer shower.

Water temperature requirements

Recommended maximum: = 65°C

Minimum hot water temperature: = 55°C

Maximum cold water temperature: = 25°C

NOTE: Valves operating outside these conditions
cannot be guaranteed by the Scheme to operate
as Type 2 valves.

A stored water temperature of 60°C is
considered sufcient to meet all normal
requirements and will minimise the effects of
scale in hard water areas.

Water temperature adjustment and
thermal safety

The mixed water temperature can be adjusted
from cold through to a top limit which must
be preset during installation with full anti-scald
protection throughout the range (35°C to 40°C)
providing the hot water temperature at the inlet
remains 10°C above the outlet temperature.

Should there be a loss of ow to either incoming
supply then- water from the shower will stop or
be reduced until both supplies are restored.

SAFETY WARNINGS

a. DO NOT choose a position where the shower

could become frozen.

b. DO NOT connect this mixer shower to any

form of tap or tting not recommended by
the manufacturer.

c. DO NOT allow the inlet pressure or ow

rates to operate outside the guidelines laid
out in ‘site requirements’.

d. DO NOT connect the mixer shower to a

gravity hot supply and a mains cold supply
(or vice versa).

Water minimum ow rate

For best performance within the specied running
pressure range a minimum ow of 8 litres per
minute should be available to both inlets.

2

Inclusive Bar Mixer Shower

PLUMBING REQUIREMENTS

DO NOT use jointing compounds on any pipe

ttings for the installation,

DO NOT solder ttings near the mixer unit
as heat can transfer along the pipework and
damage the mixer valve.

DO NOT subject the unit to a water temperature
above 80°C during installation, use, maintenance
or disinfection.

IMPORTANT:

• The layout and sizing of pipework MUST

be such that nominally equal inlet supply
pressures are achieved and the effects of
other draw-offs are minimised.

• The pipe-work should be installed such
that other taps and appliances being
operated elsewhere on the premises do not
signicantly affect the ow

• When connecting pipe-work avoid using
tight 90° elbows; swept or formed bends will
give the best performance.

• The hot water pipe entry MUST be made to
the left-hand side inlet, marked HOT, ‘H’ or
with a red/orange label.

• Suitable isolating valves (complying with
Water Regulations and Bylaws) MUST be
tted on the hot and cold water supplies
to the shower as an independent means
of isolating the water supplies should
maintenance or servicing be necessary.

• It is preferable to ush the pipe-work to clear
the system of debris and check for leaks
before connecting to the mixer.

• The mixer inlets contain removable lters
that may become blocked if debris is not
ushed through before tting.

(Commercial applications)

• It is recommended that for all commercial
applications, easily accessible, in-line lters
are used to aid maintenance.

Hard water areas

a. If it is intended to operate the shower

in areas of hard water (above 200-ppm
temporary hardness), a scale inhibitor may
have to be tted. For advice on the scale
inhibitor, please contact Customer Service.

b. For best performance the showerhead MUST be

regularly cleaned to remove scale and debris.

WATER SYSTEM REQUIREMENTS

This mixer shower is suitable for:

• Gravity water systems

• Pumped gravity systems.

• Fully modulating type combination boilers

• Multi-point hot water heaters.

• Thermal storage,

• Unvented systems

When installing this mixer with a Combination or
multi-point boiler, it may be necessary to install
ow regulation.

Check that the appliance is capable of delivering
hot water at a minimum switch-on ow rate
of 3 litres per minute. At ow rates between 3
and 8 litres per minute, the appliance MUST be
capable of raising the water temperature to 52°C
(minimum).

Water temperature at the inlet of the mixer valve
MUST remain relatively constant when ow rate
adjustments are made (refer to the appliance­operating manual to conrm compatibility with
this mixer shower).

Where thermal store systems and instantaneous
gas water heaters are used, if excessive draw­off take place the appliance may not be able to
maintain an adequate output temperature.
This could result in the shower temperature
becoming noticeably cooler.

Flow regulators can be tted with high-pressure
water systems to reduce ow rate and assist
economy.

The hot supply temperature MUST remain a
minimum of 10°C hotter than the required blend
temperature for optimum performance.

3

Inclusive Bar Mixer Shower

*Fig.2

*Fig.3

*(diagrammatic view – not to scale)

Stop valve

cistern

Cold supply

Minimum head

Hot supply

Service

valves

Alternative supply

(must be below

vent pipe tee)

Cold water

Gate
valve

Cold

water
mains
supply

Hot water

cylinder

Drain
valve

Other

draw-offs

Draw-off must point down

to avoid airlock issues

*(diagrammatic view – not to scale)

Mixer

Service

valves

TYPICAL DOMESTIC INSTALLATIONS

Domestic gravity fed systems (g.2)

The shower control MUST be fed from a cold
water cistern and hot water cylinder providing
nominally equal pressures. There MUST be
a minimum of one metre head of water. The
minimum head distance is measured from the
base of the cold water cistern to top of the
showerhead.

If valves are gravity fed then supply pressure
should be veried to ensure conditions of use are
appropriate for the valve.

Pumped gravity fed systems (g.3)

The shower control MUST be fed from a cold
water cistern and hot water cylinder providing
nominally equal pressures.

The mixer unit may be used with a gravity fed
system with a pump to boost pressures as shown;
please refer to the pump installation guide to
establish the minimum head requirements for
automatic operation of the pump

Stop valve

Cold
water
mains

supply

Drain
valve

Cold water

cistern

Alternative supply

(must be below

vent pipe tee)

Gate
valve

Hot water

cylinder

Other

draw-offs

Draw-off must point

down to avoid airlock

issues

Cold supply

Minimum head

Hot

supply

Service

valve

Mixer

Pump

Isolating switch or

pull cord switch

(both fused at 3A)

Ring main

Service

valve

4

Inclusive Bar Mixer Shower

Instantaneous gas-heated systems,
e.g. combination boilers

The shower control MUST be installed with a
multi-point gas water heater or combination
boiler of a fully modulating design (i.e.
to maintain relatively stable hot water
temperatures).

A drop tight pressure reducing valve MUST
be tted if the supply pressures exceed 5 bar
running.

An expansion vessel MAY be tted, and regularly
maintained, to prevent the shower mixer
being damaged by excess pressures. This may
already be installed within the boiler (check with
manufacturer) and is in addition to the normally
larger central heating expansion vessel.

(g.4)

Unvented mains pressure systems (g.5)

The shower control can be installed with an
unvented, stored hot water cylinder.

For systems with no cold water take off after the
appliance reducing valve, it will be necessary to
t an additional drop tight pressure-reducing
valve when the mains pressure is over 5 bar. The
drop tight pressure reducing valve MUST be
set at the same value as the unvented package
pressure reducing valve.

Note: An additional expansion vessel may be
required if a second pressure-reducing valve is
installed. This does not apply to packages with a
cold take off after the pressure-reducing valve to
the cylinder.

*Fig.4

Cold

mains

supply

*Fig.5

*(diagrammatic view – not to scale)

Mixer

Service

valves

Stop

tap

Expansion

Hot water

vessel

Pressure
reducing valve

Combination

boiler

*(diagrammatic view – not to scale)

Service
valves

Mixer

Safety devices

not shown

CH flow

CH return

Unvented
hot water

storage unit

Pressure

reducing valves

Stop tap

Balanced cold mains supply

Cold mains supply

Expansion
vessel

5

Inclusive Bar Mixer Shower

Blender

valve

Flow

Cold mains supply

Hot

water

Stop tap

Expansion

vessel

Pressure

reducing valve

Return

Service

valves

Boiler

Mixer

*Fig.6

*(diagrammatic view – not to scale)

Mains pressurised thermal store systems (g.6)

Packages of this type, tted with a tempering
valve (blender valve) can be used. A drop tight
pressure reducing valve MUST be tted if the
supply pressures exceed 5 bar running.

An expansion vessel MUST be tted, and
regularly maintained, to ensure, the unit, is
not damaged by excess pressures. This may
already be installed externally or internally within
the thermal store (check with thermal store
manufacturer).

6

Inclusive Bar Mixer Shower

showerhead

to suit user’s

requirements

INSTALLATION

PREPARING THE MIXER VALVE

Check the contents to make sure all items are
present.

Before starting, make sure all of the openings on
the valve are carefully covered to stop ingress
of any debris, etc. while routing the supply
pipework.

The shower valve is suitable for exposed
installation onto:

• Solid wall

• Stud partition wall

• Dry lined wall

• Laminate cubicle or panel.

SITING OF THE SHOWER & ACCESSORIES

Refer to (g.7) for correct siting of the shower.

The mixer valve should be positioned, as
detailed, with all controls within comfortable
reach of the user.

The accessories (showerhead, riser rail and/or
xed showerhead) can be positioned above or to
either side of the shower.

The valve must be installed in a position that
allows for easy access for future maintenance and
commissioning.

*SUPPLY PIPE WORK

• Complete the pipework to the shower area
having decided on the position of the shower
and direction of pipe entry (for example
rising, falling or rear entry)

The hot and cold water pipes should be securely
attached within the wall or panel to support the
valve and prevent movement after installation.

Pipe tting depth should be checked in
conjunction with the information given in

(g.8) - a MINIMUM of 7mm of thread
MUST be available once the Variable Fitting is

secured into the wall end tting and the cover
trim has been tted. This is to allow the mixer to
be tted correctly. Inlet pipe centres should be
approximately 150mm apart.

*Fig.7

*(diagrammatic view – not to scale)

Showerhead can

be mounted

either side of the

mixer

Height of

*IMPORTANT!

BEFORE FIXING the supply pipework within

the wall, refer to the ‘SUPPLY PIPE WORK’

and ‘VARIABLE FITTINGS’ sections.

See gures 8, 9 and 10 to ensure

the MINIMUM of 7mm of thread is

available once the cover trims are tted.

THIS IS REQUIRED TO ALLOW THE

CORRECT FITTING OF THE MIXER VALVE.

7

Inclusive Bar Mixer Shower

Fig.8

Once the trim

is tted, there

MUST be a

minimum of

7mm of thread

to allow the
mixer to be

tted correctly.

Appropriate

end tting

7mm

*VARIABLE FITTINGS

The supply pipes can be routed from the side,
rising, rear or falling and must end in suitable
ttings (g.8) to accept the variable connectors.

The variable connectors can be used to connect
to ½” BSP female elbow ttings in solid wall
installations. The inlet centres on the variable
connectors have a degree of adjustment to allow
for misalignment of pipe work.

The hot and cold supply pipes MUST be
anchored rigidly to support the valve and stop
any movement after installation.

Fig.9

Seal around
the variable
connectors

8

Inclusive Bar Mixer Shower

MAKING GOOD

• Make good the wall and complete the tiling.

Note: It is advised to use a suitable sealer around
the variable connector where it enters the wall to
stop water ingress (g.9).

• Screw the supplied cover trims onto the

ttings until tight to the wall (g.10).

FITTING THE MIXER

IMPORTANT: Make sure that all supply pipework

has been ushed through before tting the mixer.

• Offer the shower valve up to the ttings.

• Check that the sealing washers are in place.

• Screw the unions onto the ttings.

• Fit the mixer controls (g.11 & 12) and
carry out the commissioning procedure.

Fig.10

9

Inclusive Bar Mixer Shower

Fig.12

Maximum
temperature
stop

Marker to be
located at the 12
o’clock position

when fitted to valve.

Fig.11

FITTING THE MIXER CONTROLS

The mixer controls will need to be fitted before
commissioning can be carried out.

Temperature control

• Fit the maximum temperature stop. The

orientation is shown in (g.11).

• Fit the temperature control (right hand
side) ensuring that the temperature override
engages with the max temperature stop.
Once in place, fit the retaining screw
(g.11).

Flow control -

• To fit the flow control (left hand side), the
flow control cartridge needs to be turned fully
clockwise until it stops.

Note: The flow control graphic (styles of this may
vary) should be positioned so that the front edge
of it is at the 12 o’clock position. The remainder
of the graphic should run towards you.

• If fitted correctly, the graphic and flow control
should now be sitting in the designed ‘OFF’
position.

• Once in place, fit the retaining screw.

• Do not fit the end trims until the
commissioning procedure has been carried
out and the temperature range checked.

(g.12)

Front of

graphic in the

12 o’clock
position

Turn the flow

control fully

clockwise

Flow control graphic

(style may vary)

LEAK TESTING THE MIXER

IMPORTANT: Flush out the pipework in

accordance with Water Regulations and Bylaws.

• Fit the hose to the outlet (without the

showerhead tted) and direct it towards the
waste outlet.

• Open the water isolating valves to the

shower and check for leaks.

• If any leaks are found, rectify them before

carrying out the commissioning procedure.

10

Inclusive Bar Mixer Shower

COMMISSIONING

• Start the water ow by rotating the ow
control (left hand side) anticlockwise.

• Make sure that the hot and cold water
supplies are fully open and at (or near to)
their design temperature and pressures, and
are within the requirements as stated on

Page 2 & 12.

• Make sure the temperature control (right
hand side) is at the maximum temperature
setting WITHOUT operating the maximum
temperature override button.

• Allow the shower to run at this maximum
temperature setting until the water
temperature has stabilised.

• Rotate the temperature control until your
desired ‘maximum temperature stop’
showering temperature is reached.

Note: If your desired temperature is above the

maximum temperature stop limit, please see
‘ADJUSTING THE MAXIMUM TEMPERATURE
STOP SETTING’ on Page 12.

• A nal temperature check SHOULD be made
on-site to guarantee user safety, and that the
mixer falls within recommended ‘maximum
mixed water outlet temperatures’ - as stated

on Page 12.

Mixer outlet

Flow regulator

Flow regulator

Top

Note: the flow regulator must be fitted with the
angled top facing the outlet flow of water.

Water flow

Angled top

section

Fig.13

FLOW REGULATION

A ow regulator is supplied for use with high­pressure water systems. It may be tted with
any of the systems listed to reduce ow rate and
assist economy.

TO FIT THE FLOW REGULATOR

Fit the ow regulator into the outlet tting as
shown in (g.13).

11

Inclusive Bar Mixer Shower

Temperature

Override

Button

Temperature
Spindle

Fig.14

Fig.15

TEMPERATURE ADJUSTMENT RANGE

The mixer has a temperature stop to prevent
accidental rotation to higher temperatures. This
is adjustable to provide a maximum temperature
of 35°C – 45°C.

The mixed water temperature can be adjusted
from cold through to a top limit (which can
be pre-set during installation – factory set
at approximately 38°C) with full anti-scald
protection throughout the range - SEE PAGE 17.

Recommended outlet temperatures

The BuildCert TMV scheme recommends the
following set maximum mixed water outlet
temperatures for use in all premises:

44°C - for bath ll but see notes below.

41°C - for showers.

41°C - for washbasins.

38°C - for bidets.

The mixed water temperatures must never
exceed 46°C at terminal tting.

The British Burns Association recommends 37 to

37.5°C as a comfortable bathing temperature
for children. In premises covered by the Care
Standards Act 2000, the maximum mixed water
outlet temperature is 43°C.

ADJUSTING THE MAXIMUM
TEMPERATURE STOP SETTING

• Remove the end trim from the temperature
control to allow access to the retaining
screw. Undo the retaining screw and pull the
temperature control off (g.14).

• The maximum temperature stop does not
need to be removed.

• Turn the flow control to full flow. With a
steady flow running, adjust the temperature
spindle until the temperature is about 38°C
(g.15).

• When the showering temperature is
satisfactory turn off the shower. Refit the
temperature control.

• Secure the temperature control in place with
the screw and fit the trim.

12

Inclusive Bar Mixer Shower

OPERATING THE SHOWER

• To start the shower, rotate the flow control
(left-hand side) anti-clockwise. For maximum
flow, rotate the flow control anti-clockwise
until it stops.

To stop the water flow, rotate the flow

control clockwise until the water stops
flowing (g.16).

• To adjust the water temperature, rotate
the temperature control (right-hand side),
clockwise for a cooler shower, or
anti-clockwise for a hotter shower (g.17).

• To overcome the maximum temperature stop,
depress the temperature override button
(g.17) on the temperature control and
rotate clockwise past the '38°C' position.

CAUTION: Exposed metal and chromed surfaces
may become hot during use.

Fig.16

Flow Control

Fig.17

Temperature

Override

Button

13

Temperature

Control

DIMENSIONS

Inclusive Bar Mixer Shower

56.25

3/4” BSP

40.50

150.00

180.00

290.00

All dimensions listed in this tting book regarding the product and installation are approximate.

14

1/2" BSP

SPARE PARTS

1

Inclusive Bar Mixer Shower

4

5

2

5

PLEASE NOTE: tting
has Left Hand thread

Ref. Description Part No.

1. Knob set................................... 86004460

2. Flow cartridge .......................... 83315530

3. Thermostatic cartridge ............. 83315540

4. Trim pack ................................. 86001150

5. Non return valve pack .............. 83315550

3

6

1

Ref. Description Part No.

6. Flow regulators are available at the

following ratings (12.0 L/M supplied):

Flow regulator 3.0 L/M ............ 22010310

Flow regulator 4.0 L/M ............ 22011740

Flow regulator 5.0 L/M ............ 22011750

Flow regulator 6.0 L/M ............ 22011760

Flow regulator 7.0 L/M ............ 22011610

Flow regulator 8.0 L/M ............ 22011280

Flow regulator 12.0 L/M .......... 22013060

15

Inclusive Bar Mixer Shower

86004420 BAR VALVE XDL 5015 (NO KNOBS)

Conditions for test

Flow Rate (l/m) 5.0 6.9 9.0 10.9 12.0 17.5 25.5 31.5 36.5 41.0 Inlet temperatures comply with EN1111 requirements

Pressure (bar) 0.1 0.2 0.3 0.4 0.5 1.0 2.0 3.0 4.0 5.0

Outlet temperature 38°C

Flow Control Fully Open

Open Outlet - No hose or showerhead connected

5.0

6.9

9.0

10.9

12.0

17.5

25.5

31.5

36.5

41.0

APPROVALS

This mixer valve is approved to the requirements of: * BS EN 1111
*On pressures above 0.5 bar. * WRAS
Designation: HP-S (high pressure shower only)

TMV2 REQUIREMENTS (12 MONTHLY VERIFICATION)

It is a requirement that all TMV2 approved valves shall be veried against the original set
temperature results once a year.

On installation and on a yearly basis please perform the following checks:

1. Cold water supply isolation test

Isolating the cold water supply to the TMV, wait for ve seconds if water is still owing check that
the temperature is below 46C.

If there is no signicant change to the set outlet temperature (±2°C or less change from the
original settings) and the fail-safe shut off is functioning, then the valve is working correctly and
no further service work is required.

If there is a residual ow during the commissioning or the annual check this is acceptable
providing the temperature of the water seeping from the valve is no more than 2C above the
designated maximum mixed water outlet temperature setting of the valve.

Note:

Temperature readings should be taken at the normal ow rate after allowing for the system to stabilise.

The sensing part of the thermometer probe must be fully submerged in the water that is to be tested.

FLOW CHART

Flow Rate (l/m)

5.0

4.5

4.0

3.5

3.0

2.5

2.0

1.5

1.0

0.5

0.0

16

Inclusive Bar Mixer Shower

MAINTENANCE

The following maintenance procedure must
be carried out for commercial and health care
premises, but is not necessarily required for
domestic installations.

Maintenance of the unit is required to give
continued performance after installation and that
it continues to provide scald prevention.

Note: a thermostatic mixing valve in need of
maintenance can be undetectable in normal use
and only becomes apparent when a disruption
occurs in the hot or cold water
supply temperatures or pressures.

It is a requirement that all TMV2 approved
valves shall be veried against the original set
temperature results once every 12 months.

a) Initially check the lters for debris once every

three months and clean if necessary.

b) Perform a thermal shut off test

every three months, and check the
maximum temperature setting. See the
‘Commissioning’ section for the details of
this test and readjustment of the maximum
temperature setting if required.

c) If the maximum water temperature varies

by more than 2°C from the commissioned
setting then carry out the following checks

• Check the isolating valves are fully open.

• Check the internal surface for scaling.

If the body requires descaling then it should be
removed from the pipework to carry this work
out (all rubber parts MUST be removed before
descaling).

• Check the function of the non-return valves.

The non-return valves (NRVs) prevent cross-ow
between hot and cold supplies under unequal
pressure conditions. They are designed for long
life with no maintenance.

Note: the (NRV’s) will only operate in one direction

- water should be able to ow into the unit from the

inlets, but NOT back out through the inlets.

If these checks do not highlight the reason
for the temperature variation, then internal
components will require replacement - please see

the spare parts list.

Cleaning

It is recommended that all products are cleaned
using warm, soapy water.

Do not use abrasive or aggressive chemical
cleaning products as this may affect the product
surface nish and invalidate your guarantee.

Cleaning the lters (g.A)

It is advised that this should be carried out by a
qualified person.

• Turn off the water supplies before starting.

• To gain access to the lters remove the unit
from the inlet ttings.

• Remove the lter housing and disassemble.

• Wash the filters thoroughly under running
water, use a suitable brush to remove all debris.

• Reassemble and fit in reverse order.

Note: the lter
housing is Left

hand thread.

‘O’ ring

Filter*

non-return valve

Filter housing

Filter*

*Filter may be supplied in

either conguration

Fig.A

Disinfection

Where chlorine is used for the disinfection
of water systems all relevant guidelines and
approved codes of practice must be strictly
followed. Failure to comply with the relevant
guidelines and approved codes of practice may
invalidate your guarantee.

WARNING!

DO NOT use ‘powerful’ abrasive or

solvent cleaning fluids when cleaning the

shower as they may damage the fittings.

17

Inclusive Bar Mixer Shower

FAULT FINDING

The following can be carried out by a competent person

Problem/Symptom Cause Action/Cure

1 Water too hot.

2 Water too cold.

1.1 Temperature

control incorrectly
commissioned.

1.2 Not enough cold

water flowing through
shower.

1.3 Increase in the

ambient cold water
temperature.

1.4 Cold water supply

blocked.

1.5 High volume of cold

water drawn off
elsewhere.

2.1 Temperature control

incorrectly
commissioned.

2.2 Not enough hot water

flowing through
shower.

2.3 Decrease in the

ambient cold water
temperature.

2.4 Insufficient hot water

supplies from the
heating system.

2.5 Hot water supply

blocked or restricted.

1.1.1 Refer to commissioning section.

1.2.1 Reposition temperature control knob

1.3.1 Reposition temperature control knob.

1.4.1 Turn off the shower and consult a

competent plumber or contact
Customer Service.

1.5.1 Reduce the simultaneous demand from

the supply.

2.1.1 Refer to 'commissioning' section.

2.2.1 Reposition temperature control knob

2.3.1 Reposition temperature control knob

2.4.1 Make sure heating appliance is set to

maximum or has sufficient stored hot water.

2.4.2 Make sure heating appliance is igniting by

trying a hot water tap elsewhere.

2.5.1 Turn off shower and consult a competent

plumber or contact Customer Service.

3 High water flow

and/or poor
performance on a
mains fed system.

2.6 Flow regulator not

fitted (HP systems
only).

3.1 Flow regulators not

fitted.

2.6.1 Fit the supplied flow regulator (Page 11).

3.1.1 Fit flow regulator (Page 11).

18

Inclusive Bar Mixer Shower

FAULT FINDING

Problem/Symptom Cause Action/Cure

4 Water does

not flow or
shower pattern
collapses when
another outlet
is turned on.

The following is recommended for a professional qualified installer only

5 Water too cold.

6 Shower controls

noisy while in
use.

7 Shower will not

shut off.

4.1 Water supplies cut off.

4.2 Shower unit blocked.

4.3 Blockage in pipework.

4.4 Showerhead blocked.

4.5 System not capable

of supplying multiple
outlets at the same
time.

5.1 Running pressure in

excess of maximum
recommended.

6.1 Running pressure in

excess of maximum
recommended.

7.1 Flow control cartridge

worn.

4.1.1 Check water elsewhere in house and if

necessary contact local water company.

4.2.1 Inspect the inlet filters. Clean if necessary.

4.3.1 Turn off the shower and consult a suitably

competent plumber.

4.4.1 Clean showerhead.

4.5.1 Reduce the simultaneous demand.

4.5.2 Make sure stop/service valves are fully

open.

4.5.3 Check if sufficient water pressure.

5.1.1 Fit a pressure reducing valve.

6.1.1 Fit a pressure reducing valve.

7.1.1 Renew flow control cartridge.

19

Inclusive Bar Mixer Shower

20

Inclusive Bar Mixer Shower

21

UK SERVICE POLICY

In the event of a product fault or complaint occurring, the following
procedure should be followed:

1. Telephone Customer Service on 024 7637 2222 having available,

your details including post code, the model number and power
rating of the product, together with the date of purchase and, where
applicable, details of the particular fault.

2. If required, the Customer Service Advisor will arrange
for a qualified engineer to call.

3. All products attended to by a Triton service engineer must be
installed in full accordance with the Triton installation guide
applicable to the product. (Every product pack contains an installation

guide, however, they can also be downloaded free at
www.tritonshowers.co.uk).

4. Our engineer will require local parking and if a permit is required this
must be available to the engineer on arrival at the call.

5. It is essential that you or an appointed representative (who must
be over 18 years of age) is present for the duration of the service

engineer's visit. If the product is in guarantee you must produce proof
of purchase.

6. Where a call under the terms of guarantee has been booked and the
failure is not product related (i.e. scaling and furring, incorrect water

pressure, pressure relief device operation or electrical/plumbing
installation fault) a charge will be made. A charge will also be issued if

nobody is at home when the service engineer calls or adequate
parking/permit is not available.

7. If the product is no longer covered by the guarantee an up front fixed
fee will be charged before the site visit.

8. Should proof of purchase not be available on an “in-guarantee” call,
or should the service engineer find that the product is no longer
under guarantee, the engineer will charge the same fixed price and
the customer will be expected to pay the engineer before he leaves. If
payment is not made on the day an administration charge will be
added to the fixed charge.

9. If a debt is outstanding from a previous visit, or from any other Triton
purchase. Triton reserves the right to withhold service until the debt
has been settled.

10. Triton takes the health, safety and wellbeing of its employees very
seriously and expects customers to treat all staff members with respect.
Should any employee feel threatened or receive abuse, either verbally
or physically, Triton reserves the right to withhold service and will
support the employee with a legal prosecution.

Replacement parts policy

1.1. It is the policy of Triton Showers to maintain parts availability

for the duration of production and a period of 5 years thereafter in
accordance with industry standards. Spare parts can be ordered via
our online spare parts store, or by telephoning Triton Customer
Service Spares Department on 024 7637 2222. Payment should be
made by credit / debit card (excluding American Express or Diners
Card). Payment can also be made by pre-payment of a pro-forma
invoice, by cheque or postal order. 1.2. Telephone orders are

based on information given during the call. Before
contacting Triton, please verify your requirements using
the information contained in the user guide. Triton
cannot accept liability for incorrect part identification.

TRITON STANDARD GUARANTEE

With the exception of accessories, Triton guarantee the
product against all manufacturing defects for a period of
5 years (for domestic use only) from the date of purchase,
provided that it has been installed by a competent person in
full accordance with the tting instructions.

All accessories such as shower heads, hoses and riser rails
carry a 1 year parts only guarantee against manufacturing
defects.

Any part found to be defective during this guarantee period
we undertake to repair or replace at our option without
charge so long as it has been properly maintained and
operated in accordance with the operating instructions, and
has not been subject to misuse or damage. This product
must not be taken apart, modied or repaired except by a
person authorised by Triton. This guarantee applies only to
products installed within the United Kingdom and does not
apply to products used commercially. This guarantee does
not affect your statutory rights.

What is not covered:

1. Breakdown due to: a) use other than domestic use by
you or your resident family; b) wilful act or neglect;

c) any malfunction resulting from the incorrect use or
quality of electricity, gas or water or incorrect setting of
controls; d) failure to install in accordance with this
installation guide

2. Claims for missing parts once the product has been
installed.

3. Repair costs for damage caused by foreign objects or
substances.

4. Total loss of the product due to non-availability of parts.

5. Compensation for loss of use of the product or

consequential loss of any kind.

6. Call out charges where no fault has been found with the
appliance.

7. The cost of repair or replacement of isolating switches,
electrical cable, fuses and/or circuit breakers or any
other accessories installed at the same time.
Replacement of the Pressure Relief Device that only
activates when the shower outlet is blocked, is also
excluded.

8. The cost of routine maintenance, adjustments, overhaul

modifications or loss or damage arising therefrom,
including the cost of repairing damage, breakdown,
malfunction caused by corrosion, furring,

9. Call out charges where the water supply cannot be

isolated, this includes consequential losses arising from
unserviceable supply valves.

For the latest Terms & Conditions, please see:

Triton Showers
Triton Road
Nuneaton
Warwickshire CV11 4NR

E-mail: [e-mail]

Triton is a division of Norcros Group (Holdings) Limited

www.tritonshowers.co.uk

Customer Service: 024 7637 2222

Trade Installer Hotline: [phone]

Fax: [phone]

www.tritonshowers.co.uk

[e-mail]

12-01-2015 - 5 yr mix

TRITON reserve the right to change product specification without prior notice. E&OE. © TRITON SHOWERS 2015