Triton AS2000 SR User guide

AS2000 SR

Thermostatic

Power Shower

Installation
and Operating
Instructions

Installers: please note these

Instruc tIons are to be left
wIth the user

IMPORTANT SAFETY ADVICE

• The shower unit MUST BE switched off at the isolating switch when

not in use. This is a safety procedure recommended for all electrical
appliances.

• The showerhead and hose supplied with this product are a safety
critical part of your shower. Failure to use genuine Triton parts may
cause injury and invalidate your guarantee.

2181606C - September 2019

INTRODUCTION - PLEASE READ

WARNING

T

his appliance can be used by children aged from 8 years and

above and persons with reduced physical, sensory or mental

capabilities or lack of experience and knowledge if they have

been given supervision or instruction concerning use of the

appliance in a safe way and understand the hazards involved.

C

hildren may not play with the appliance. Cleaning and user

maintenance shall not be made by children.

Power Shower

PLEASE READ THIS IMPORTANT SAFETY INFORMATION

Products manufactured by Triton are safe and without risk provided they are
installed, used and maintained in good working order in accordance with our
instructions and recommendations.

WARNING: DO NOT operate shower if frozen, or suspected of being frozen.

It must thaw out before using.

DO NOT operate the unit if the showerhead or spray hose becomes damaged.
DO NOT restrict ow out of the shower by placing showerhead in direct contact

with your body.

DO NOT operate the shower if water ceases to ow during use or if water has

entered inside the unit because of an incorrectly tted cover.

The spray head must be descaled regularly.
Fit only showerheads recommended by the manufacturer and never t any

additional device to restrict the water outlet ow.

The outlet must not be connected to any tap or tting other than those specied.
This appliance must not be connected to the water mains supply and not

connected by a hose set.

Minimum inlet pressure 0.075 metres 0.75kPa (0.0075 bar)
Maximum inlet pressure 10 metres 100kPa (1 bar)

This book contains all the necessary tting and operating instructions for
your power shower.

Care taken during the installation will provide a long, trouble-free life from
your shower.

2

IMPORTANT - PLEASE READ THESE

Power Shower

GENERAL GUIDANCE NOTES BEFORE PROCEEDING

1 GENERAL

1.1 Isolate the electrical and water supplies before

removing the cover.

1.2 Read all of these instructions and retain them

for later use.

1.3 DO NOT take risks with plumbing or electrical

equipment.

1.4 Isolate electrical and water supplies before

proceeding with the installation.

1.5 The unit must be mounted onto the nished

wall surface (on top of the tiles). DO NOT tile
up to or seal around ANY PART of the unit
using silicone sealer after xing to the wall.

1.6 Contact Customer Service (see back page for

contact details), if any of the following occur:

a) If it is intended to operate the shower at

pressures above the maximum or below the
minimum stated.

b) If the unit shows a distinct change in

performance.

c) If the shower is frozen.

1.7 If it is intended to operate the shower in areas

of hard water (above 200 ppm temporary
hardness), a scale inhibitor may have to be
tted. For advice on the scale inhibitor, contact
Customer Service.

1.8 The showerhead must be cleaned regularly

with descalent to remove scale and debris.

1.9 This product is not suitable for mounting into

steam rooms or steam cubicles.

2

PLUMBING

2.1 The plumbing installation must comply with

Water Regulations, Building Regulations or any
particular regulations as specied by Local
Water Company or Water Undertakers and

should be in accordance with BS EN 806.

2.2 DO NOT connect the shower unit to the mains

cold water supply as it will damage the unit
and the installation will be in breach of water
regulations.

2.3 The supply pipe must be ushed to clear debris
before connecting to the shower unit.

2.4 DO NOT solder pipes or ttings within 300mm
of the shower unit, as heat can transfer along
the pipework and damage components.

2.5 DO NOT use excessive force when making
connections to the exible hose or
showerhead, nger tight is sufcient.

2.6 All plumbing connections must be completed
before making the electrical connections.

2.7 Water supplies must be turned on before
switching on the electricty. The shower must
not be operated dry without water.

2.8 This appliance MUST NOT be connected to
the inlet supply by a hose-set.

2.9 When installed, the top of the shower unit
must be at least 75mm lower than the base of
the cold water storage cistern to prevent the
pump being run dry without water.

2.10 A dedicated cold water supply must be taken
directly from the cold water cistern to the
shower. This draw-off must be on the opposite

side of the cistern to the oat operated valve to
reduce the risk of air entering the unit.

2.11 The action of the pump is to increase the ow
rate. If the supply pipework cannot handle the
resulting ow rate then:

2.11.1 The anticipated ow rate may not be
achieved.

2.11.2 Air may be drawn into the hot supply
from the vent pipe causing spluttering and
temperature uctuations at the showerhead.

2.12 Fullway isolating valves must be tted on the
hot and cold water supplies to the shower as
an independent means of isolating the water
supplies should maintenance or servicing be
necessary. Do not use stop taps or ball-o-x
type valves which restrict ow.

If this isolator is tted in a loft space, the loft

must have a xed access ladder and be
boarded, with appropriate lighting from the
access point to the isolator.

3

ELECTRICAL

3.1 The installation must comply with BS 7671

‘Requirements for electrical installations’ (IEE
wiring regulations), building regulations or any
particular regulations as specied by the local
Electrical Supply Company.

3.2 In accordance with ‘The Plugs and Sockets etc.
(Safety) Regulations 1994’, this appliance is
intended to be permanently connected to the
xed wiring of the electrical mains system.

3.3 Make sure all electrical connections are tight to
prevent overheating.

3.4 Fuses do not give personal protection against
electric shock. A 30mA residual current device
(RCD) MUST be installed in all UK electric and
pumped shower circuits. This may be part of
the consumer unit or a separate unit.

3.5 Switch off immediately at isolating switch if
water ceases to ow during use.

3.6 Other electrical equipment i.e. extractor fans,
pumps, must not be connected to the circuits
within the unit.

3.7 Switch off at isolating switch when not in use.

This is a safety procedure recommended with
all electrical appliances.

3.8 Do not turn on the electrical supply until the
plumbing connections have been completed.

3.9 The mains supply must be 230/240V, at 50Hz,
connected to the unit via a double pole
switched 3 Amp fused connection unit (not
supplied) with a minimum 30mm contact
separation gap in each pole.

3.10 As with all electrical appliances it is
recommended to have the shower and
installation checked at least every two years by
a competent electrician to ensure there is no
deterioration due to age and usage.

3

Power Shower

To check the product suitability for commercial and multiple installations, please contact Triton’s
specication advisory service before installation. Please see back of book for contact information.

Find our step-by-step installation video for this product on our YouTube

channel. Go to youtube.com/TritonShowers and search for 'how to guides'.

CONTENTS Page

INTRODUCTION

IMPORTANT SAFETY INFORMATION & GENERAL GUIDANCE NOTES (please read)

SPECIFICATIONS ..................................................................................................... 5

MAIN COMPONENTS..............................................................................................6

WATER AND CABLE ENTRY POINTS ........................................................................ 7

SITE REQUIREMENTS & RECOMMENDED INSTALLATION .................................8 - 9

GENERAL INSTALLATION NOTES ............................................................................ 9

SITING OF THE SHOWER ...................................................................................... 10

PLUMBING CONNECTIONS ..........................................................................11 - 12

FITTING THE SHOWER TO THE WALL ............................................................12 - 13

ELECTRICAL CONNECTIONS ................................................................................ 14

COMMISSIONING .........................................................................................15 - 16

TEMPERATURE CONTROL SET UP ......................................................................... 17

OPERATING THE SHOWER .................................................................................... 18

CLEANING THE FILTERS ........................................................................................ 19

FAULT FINDING .............................................................................................20 - 21

SPARE PARTS ......................................................................................................... 22

GUARANTEE, SERVICE POLICY, ETC. ..................................................... REAR COVER

4

Power Shower

IMPORTANT

The shower installation must be carried
out by a suitably competent person and
in sequence of this instruction book.

Please read through the whole of this
book before beginning your installation.

DO NOT use jointing compounds on any
pipe fittings for the installation.

Switch off immediately at the isolating
switch if water ceases to flow during use.

DO NOT operate the shower outside the
guidelines laid out in ‘site requirements’.

SPECIFICATIONS

Hot Water Temperature

Maximum temperature 65°C.
A stored water temperature of 60°C is considered
sufficient to meet all normal requirements and
will minimise the effects of scale in hard water
areas.

Temperature Control

To obtain the maximum performance, this unit
should be installed, operated and maintained as
instructed in this book. Optimum performance
is achieved with water supplies of 15°C cold and
60°C hot and with nominally equal pressures.

Maximum static inlet pressures

100 Kpa (1 bar) or 10m (supplies must be
gravity fed at nominally equal pressures).

Minimum static inlet pressure

0.75 Kpa (0.0075 bar) or 75mm (required to

prime the integral centrifugal pump).

Maximum total head 2m

This is the vertical distance that you are able to
pump the water.

5

Power Shower

`

1

Fig.1

3

7

11

3

6

2

8

9

3

10

5

3

4

MAIN COMPONENTS

1. Cover screw fixing

2. Motor retaining bracket

3. Wall fixing holes

4. Pipe inlets – swing
(contains single check valves)

5. Filter cover

6. Pump

1

7. PCB / power supply

8. Setting ring

9. Temperature control valve

10. Solenoid outlet

11. Cover connector

Cover outline

6

Power Shower

HC

C

H

Swivel water
inlet feature
for top or
bottom
connection

Fig.2

Entry Points Key:

C

H & C Water

Entry Points

Cable

Entry Points

H

Rear Entry

Rear Entry

H C

7

Dimensions:

H: 292mm

W:

219mm

D: 115m m

Power Shower

Fig.3a - Recommended Installation (Diagrammatic view – not to scale)

Mains supply

Isolating

valve

Drain
valve

Isolating

valve

Cold water cistern

Vent pipe tee

Hot water

cylinder

Other hot water

draw-offs

Hot supply

Fig.3b - Incorrect Connections (Diagrammatic view not to scale)

Dedicated cold supply

10m

75mm

max

min

Isolating

valves

Alternative
connection

25mm min

Shower unit

Ring main

Isolating spur

(3A fused)

outside bathroom

8

Power Shower

SITE REQUIREMENTS

Water

The installation must be in accordance with
Water Regulations/Bylaws and BS-EN 806.

For correct operation of this shower unit, both
hot and cold water supplies to the appliance
must be gravity fed, at nominally equal
pressures, from a cold water storage cistern
and a hot water storage cylinder. The water
circuit should be installed so that the flow is
not significantly affected by other taps and
appliances being operated elsewhere on the
premises.

Fig.3a shows a recommended installation where
the hot water supply for the shower is made
via a tee connection on the underside of the

horizontal section of pipework from the
cylinder. Alternatively, the connection can be

taken from the hot supply pipe to other outlets
as long as it is the first draw-off below the
ventilation pipe tee.

IMPORTANT: Failure to conform to Fig.3a
can allow air ingress into the product which
can impair performance and may invalidate the
guarantee.

Fig.3b illustrates incorrect connections that
must be avoided.

All pipework to the shower unit must be routed
where it remains below the level of water in
the cistern. In the case of horizontal sections
of pipework in lofts, it may be necessary to
fit automatic air vents at high points on the
supplies to remove the possibility of air locks.

For the operation of the shower only, it is
recommended that the cold water storage
cistern is capable of holding at least 114 litres
(25 gallons). Where other hot and cold outlets
are likely to be in use simultaneously, the storage
capacity should be increased to 228 litres (50
gallons) in accordance with BS-EN 806.

DO NOT connect to a combination cylinder
unless there is a guaranteed 114 litre cold supply
to the cylinder as the shower can deliver up to
14 litres per minute. It is advisable to check that
the infill rate from the float operated valve meets
the output requirements. It is recommended
that there is a minimum of approximately 114
litres (25 gallons) of hot water storage per
appliance.

Under no circumstances should this product
be connected to mains cold or hot water
supplies. Failure to comply will invalidate the
guarantee.

GENERAL INSTALLATION NOTES

1. DO NOT take risks with plumbing or
electrical equipment.

2. Isolate electrical and water supplies BEFORE
proceeding with installation work.

3. Shower control MUST be fed from a cold
water storage cistern and hot water cylinder
that provides nominally equal pressures.

4. If installing with rear inlet supplies, it is
recommended the supply pipework is sealed
to the wall so as to prevent water from
leaking back into the wall.

5. In solid wall installations, the supply
pipework should be housed within
ducting in order to allow some free lateral
movement when making connections and
to ensure compliance with requirements of
accessibility of pipes and pipe fittings.

Fig.4 shows a schematic wiring diagram of the
unit.

Fig.4

Thermal
fuse

L E N

Motor

Solenoid

Potentiometer

Switch

PCB

9

Power Shower

Shower can
be mounted

either side of

the riser rail

Spill-over

level

Ceiling

Use soap dish

retaining ring

Height of

sprayhead

and shower

to suit user’s

requirement

Shower unit
must not be

within an area

1 metre

from base

Space for cover

screw access

Rotate inlets
upwards

Re-secure screw

Remove screw

Fig.5

Fig.6

SITING OF THE SHOWER

WARNING!

The shower must not be

positioned where it will be

subject to freezing conditions.

IMPORTANT: The unit must be mounted onto

the finished wall. NEVER tile up to the unit.

Refer to fig.5 for correct siting of the shower.

Position the unit vertically where it will NOT
be in direct contact with water from the
showerhead. Allow sufficient room between the
ceiling and the shower unit to access the top
cover screw.

Position the shower and showerhead on the wall
so that all controls can be comfortably reached
when using the shower.

The showerhead and riser rail can be positioned
either side of the shower unit.

Note: Water Regulations require the showerhead
be ‘constrained by a fixed or sliding attachment
so that it can only discharge water at a point
not less than 25mm above the spill-over level
of the relevant bath, shower tray or other fixed
appliance’. The use of the supplied soap dish will
in most cases meet this requirement, but if the
showerhead can be placed within a bath, basin
or shower tray, then a device must be fitted to
prevent back-flow.

Fig.7

DECIDE ON WATER ENTRY

Decide the position of the shower in relation to
water pipe entry. The unit will be supplied with
the inlets in the bottom position.

If top or rear entry is required carefully lift the
cover away from the backplate and lay aside
until needed later.

Remove the inlet retaining screw from the pipe
inlet (fig.6) and swing inlets upwards to the top
position and re-secure with the screw (fig.7).

10

Power Shower

19 mm

26 mm

Cold

Hot

Wall

Fully engage exposed

pipe protruding

from wall

23.5 mm

PLUMBING CONNECTIONS

Plumbing to be carried out before wiring

Note: The outlet of the shower must not be

connected to anything other than the hose and
showerhead supplied.

When connecting pipework avoid using tight
90° elbows. Swept or formed bends will give
optimum performance.

Isolate the mains water supply to the cold water
cistern. Drain the hot and cold pipes by opening
all taps.

The hot water supply can be taken from the hot
supply pipe from the cylinder. Make sure that it
is the first draw-off below the ventilation pipe
tee in order to minimise the effects of water
draw-off elsewhere in the house (see fig.3a).

Note: There must not be any other draw-offs
between the take-off point and the shower.

A dedicated cold water supply must be taken
directly from the cold water cistern to the
shower. This draw-off must be positioned 25mm
below the cold feed connection to the hot water
cylinder on the opposite side of the cistern
to the float operated valve (see fig.3a). This
minimises air ingress into the pipework.

Plumbing options other than those outlined
in these fitting instructions could impair the
performance. For example, if hot and cold
connections are made after draw-off points to
other outlets, e.g. washing machine, taps, etc. it
could result in unstable flows and temperatures
should other appliances operate at the same
time.

Run the hot and cold pipework to the shower
position. To avoid air locks, make sure that
the pipework does not rise above the level of
water in the cold cistern at any point. Under
normal site conditions 15mm pipework will be
adequate.

Cut the pipework to the dimensions relevant
to the chosen direction of water entry into the
shower.

When fitting elbows to incoming pipework,
ensure the elbows are fully engaged with the
exposed pipe.

Dimensions are shown in fig.8 and fig.9.

Fig.8

122mm

Top

Rear

44.5 mm

Bottom

Fig.9

26 mm

Hot Cold

cover

Rear edge
of
cover

19 mm

Wall

11

Power Shower

Bottom

(rising)
supply

Top

(falling)

or rear
supply

Hot
side

Hot
side

Top

(falling)

or rear
supply

Hot
side

Fig.10

Fig.11

Fig.12

The pipe inlets are marked for hot and cold
connections – left-hand side for hot inlet on
bottom entry (fig.10) and right-hand side for
hot inlet on top or rear entry (fig.11).

IMPORTANT: The fittings on the inlets are
the push-in type. DO NOT insert fingers into
the push-in inlet fittings, doing so could cause
injury. The pipework must be cut with a pipe
cutter and all burrs and rough edges removed
from the end of the tube. The fittings can be
used with copper and plastic pipe. If using
chrome plated copper pipe, remove the
first 25mm of plating completely from the
connecting surfaces. If not completely removed
then the collet will not grip the pipe and
under pressure the pipe may be forced out.

Pipework must be clipped or fixed to the wall so
that it cannot be moved or removed without the
aid of a tool.

Note: The pipe inlets contain filters. These
should be periodically removed and cleaned
in order to maintain the performance of the
shower. See section ‘Cleaning the Filters’ on how
to access them.

IMPORTANT: The inlets contain check valves.
Before completing the connection of the
water supplies to the shower, flush out the
pipework to remove all swarf and system
debris that may cause damage to internal
parts. This can be achieved by connecting
a hose to the pipework and turning on the
water supplies long enough to clear the
debris to waste.

Bottom

Top

Fig.13

FITTING SHOWER TO THE WALL

Depending on whether top, bottom or rear
pipe entry has been chosen, fit pipe trims to suit
chosen installation (fig.12 and fig13).

If the cover has not already been removed to
change the position of the pipe inlets, carefully
lift the cover away from the backplate and lay
aside until needed later.

Offer the backplate unit up to the completed
pipework and manoeuvre so that the end of the
pipes fully enter into the inlet fittings.

12

Power Shower

Fig.14

Fig.15

Using the backplate as template, mark the
positions for the four wall fixing holes (fig.14).

Using the pipe removal tool supplied, push
back and hold the collets from the pipework to
disengage the pipework from the inlets (fig.15).

Remove the unit from the wall.

Drill and plug the wall using the appropriate
drill and fixings for the wall type (i.e. brick,
plasterboard)

Note: If fitting rising supplies to the unit, ensure
debris does not enter the pipes when drilling the
wall.

Offer the backplate unit back up to the
completed pipework and again manoeuvre so
that the end of the pipes fully enter into the
inlet fittings.

Check the backplate is square and the fixing
holes are aligned and secure to the wall.

Once the backplate is secured, add retaining
clips to hot and cold inlets as shown in fig.16.
This will prevent pipes from moving by locking
the push fit collets.

Fig.16

13

Power Shower

LIVE CONNECTION

(Brown or Red Wire)

NEUTRAL CONNECTION

(Blue or Black Wire)

ELECTRICAL CONNECTIONS

This product does not require earthing, however,
the supply cable must conform to relevant
tables in current IEE regulations. In most cases

0.75 mm² twin cable

If replacing an existing Triton Power Shower
then the floating earth can still be terminated at
the product terminal block.

ENSURE THE ELECTRICITY SUPPLY IS
SWITCHED OFF AT THE MAINS.

Cable entry points are shown in fig.2.

Route the cable into the shower, taking care to
avoid the area of the wall fixings and connect to
the terminal block (fig.17) as follows:

Neutral cable to terminal marked N

Live cable to terminal marked L

Earth cable (If present) to terminal marked E

IMPORTANT: Make sure wires are within the
terminal block clamps and not undernreath.
Fully tighten the terminal block screws and
check that no cable insulation is trapped
under the screws or clamps.

Note: Fuses do not ensure user protection
against electric shock. In the interest of electrical
safety, all mains electric and pumped showers
should be fitted with a 30mA residual current
device (RCD). This may be part of the consumer
unit or a separate unit.

DO NOT switch on the electricity supply until
the water has been turned on to the unit and
connections have been tested for leaks.

Fig.17

14

Commissioning ON

(switch in UP position)

Pump will not operate

Maximum temperature stop

Overide button

Maximum temperature stop

Start/stop button







Correctly tted

cover connector

(PCB pins aligned)

Incorrectly tted
cover connector

(PCB pins misaligned)

Fig.19

Power Shower

COMMISSIONING

WARNING! BEFORE NORMAL OPERATION
OF THE SHOWER, IT IS ESSENTIAL THAT
THE COMMISSIONING AND SET UP
PROCEDURE ARE CORRECTLY COMPLETED.
FAILURE TO DO SO COULD CAUSE THE
PUMP TO RUN DRY WITHOUT WATER AND
INVALIDATE THE GUARANTEE.

The first operation of the shower is intended to
flush out any remaining system debris and to

Fig.18

ensure water is purged through the unit. This
operation must be carried out with the flexible
hose screwed to the shower outlet but without
the showerhead attached. Make sure the outlet
of the hose is directed to waste and the isolating
valves controlling the water supply to the unit
are fully open.

On the PCB, ensure the dip switch is in the
ON position (fig.18) to allow commissioning
without pump operation.

Fit the cover assembly, attaching the 8 way
connector leads to the 8 way pins on the PCB
(fig.19) – this will only fit one way. DO
NOT let the cover dangle by the lead. Offer
the cover to the unit and temporarily secure
using the screws provided.

Fig.20

WARNING!

COVER RETAINING SCREWS

ONLY the SUPPLIED SCREWS should be

used. The use of non supplied screws WILL

invalidate product specications & guarantee.

Fit the temperature control knob with the
override button just to the right of vertical
position, ensuring the travel stop engages with
the maximum temperature stop (fig.20).

Switch on the electricity supply at the isolating
switch. Start the unit by pressing the start/stop
button (fig.20). Water will begin to flow under
gravity pressure.

15

Power Shower

Commissioning OFF

(switch in DOWN position)

Pump will operate

12 O’clock
postion

In order to dispel air and to prime both supplies
to the shower unit, turn the temperature control
several times within its rotational limits.

Note: The temperature control is fitted with
a maximum temperature stop, pressing the
override is required to achieve fully hot position.

(fig.21). ONCE RESISTANCE IS FELT, DO
NOT FORCE THE CONTROL FURTHER.

To stop the water flow, press the start/stop
button to switch off the unit and isolate the
electricity supply at the isolating switch. Remove
the temperature control knob and front cover
assembly, unplugging the 8 way connector lead
from the PCB and carefully put both aside.

Check for leaks in the pipework and remedy
if necessary. If rear entry has been used then
seal around pipes with mastic to prevent the
possibility of water entering the wall cavity. DO
NOT use plaster as this could cause difficulties if
maintenance is required at a later date.

Set up Procedure

On the PCB, position the dip switch to the OFF
position to allow pump operation (fig.22).

Check the maximum temperature stop is still in
position at 12 O'clock (fig.23).

Make sure the start/stop button on the front
cover assembly is in the OFF position (flush
with the cover). Attach the 8 way connector
lead to the 8 way pins on the PCB (refer back
to fig.19) and offer the front cover assembly
to the unit. Ensure the wires are clear of the
front cover assembly and secure with the screws
provided.

Switch the electricity supply back on at the
isolating switch. Make sure both water supplies
are still turned on.

Once the installation of the riser rail is complete,
the shower will be ready for temperature control
set up and then normal operation.

Fig.21

Hot Cold

Fig.22

Fig.23

16

Power Shower

3 O’clock
postion

Maximum temperature stop

Fig.24

Fig.25

Fig.26

TEMPERATURE CONTROL SET UP

On the temperature valve you will see a mark on
the brass valve spindle when positioned at
3 O'clock (fig.24), this is the factory setting.

Important

As a safety feature the shower has a built-in
maximum temperature stop to prevent
accidental rotation to higher temperatures.

The mixed water temperature can be adjusted
from cold through to a top limit, which can be
preset during installation.

Increasing Maximum Temperature

Stop

To increase the maximum temperature above
the factory setting, operate the shower unit by
pressing the start/stop button and rotate the
brass valve spindle anti-clockwise (fig.25) until
desired temperature is reached, making sure this
is a settled temperature from handset - use the
temperature knob to move spindle. This will now
become your new maximum temperature stop
setting. Do not move the spindle again at this
point.

Fit the temperature control knob with the
override button just to the right of vertical
position, ensuring the travel stop engages
with the maximum temperature stop. Operate
the shower making sure you have the desired
temperature setting, re-adjust if required. Secure
the temperature knob in place with the retaining
screw and push fit the screw trim into place
ensuring the cutout at the bottom of the trim
engages with the ridge in the bottom of the
screw hole (fig.26).

17

Power Shower

OPERATING THE SHOWER

Make sure all plumbing and electrical supplies
are connected and switched on.

To start the shower, press the start/stop button
(fig.27).

Adjust the flow control (fig.28) until the flow
rate is satisfactory.

For maximum flow, turn the flow control fully
clockwise. For minimum flow, rotate the flow
control fully anti-clockwise.

To adjust the water temperature, rotate the
temperature control clockwise for cold and anti­clockwise for hot (fig.29).

To stop the shower, press the start/stop button
once more. This stops the pump and water flow.

The shower should be isolated from the
electricity supply after use, unless it is to be used
again immediately.

As a safety feature, the temperature control has
a built-in stop to prevent accidentally exceeding
your highest desired temperature. If adjustment
is required see section ‘Temperature Control Set
up’.

To override this stop, press the button (fig.26)
while the control is up against the stop and
turn the control anti-clockwise to the higher
temperature settings. To return to the normal
temperature range just turn the temperature
control clockwise until it is past the maximum
temperature stop. Make sure that the
temperature control is in the normal temperature
range when the shower is switched off. The stop
comes in a factory set position based on water
supply temperatures in SPECIFICATION on

Pg.5.

Note: As the flow control is adjusted it is quite

normal for the sound of the pump to alter in
pitch.

Fig.27

Fig.28

Fig.29

18

Power Shower

INSTRUCTIONS FOR INSTALLERS AND SERVICE ENGINEERS ONLY

CLEANING THE FILTERS

Fig.30

WARNING!

Switch off the electricity supply

and turn off both hot and cold

water supplies to the unit before

proceeding further.

To remove the cover, first remove the screw trim
from the temperature control knob and then
remove the retaining screw.

Remove the temperature control.

Remove the top and bottom cover fixing screws
and carefully lift the cover away from the
backplate.

Note: Be aware of the lead connected to the
PCB unit. Carefully pull the lead from the PCB.
DO NOT let the cover dangle by the lead.

Remove the single retaining screw from the
centre of filter cap (fig.30). Carefully remove
the filters and the ‘O’ rings. Thoroughly clean
the filters and replace. Refit the filter cap
ensuring the ‘O’ rings are back in position.
Secure filter cap with the retaining screw.

Make sure the valve spindle is correctly aligned.
See section ‘Temperature Control Set Up’.

Offer the cover to the unit and reattach the
connector lead to the PCB. Ensure the wires are
clear of the cover. Secure the cover with the top
and bottom fixing screws.

Refit the temperature knob with the override
button just to the right of vertical position,
ensuring the travel stop engages with the
maximum temperature stop (g.26).

Secure the temperature knob in place with the
retaining screw and push fit the screw trim into
place.

Retaining screw

19

Power Shower

FAULT FINDING

IMPORTANT: Switch OFF the electricity at the mains supply and remove the correct
circuit fuse before attempting any fault finding inside the unit.

Any maintenance or repair to the shower must be carried out by a suitably competent
person.

In the unlikely event of a fault occurring please contact Triton Customer service.
DO NOT remove the shower from the installation.

Symptom Cause Action/Cure

1 Water too hot.

2 Water too cold.

3 Pump does not

operate.

1.1 Not enough cold water
flowing through shower.

1.2 Increase in the ambient
cold water temperature.

1.3 Cold inlet filter blocked
or check valve sticking.

1.4 Cold water supply
blocked or cut off.

2.1 Not enough hot water
flowing through shower.

2.2 Decrease in ambient
cold water temperature.

2.3 No hot water in the
storage cylinder.

2.4 Hot inlet filter blocked
or check valve sticking.

2.5 Hot water supply
blocked or otherwise cut off.

3.1 Interrupted power
supply.

3.2 Electrical malfunction.

3.3 Motor overheated.

3.4 Start/stop switch not

connected.

1.1.1 Turn the temperature control clockwise.

1.2.1 Turn the temperature control clockwise.

1.3.1 Remove filter and clean. If problem is with

check valve, contact Customer Service.

1.4.1 Isolate shower and consult a competent
plumber or contact Customer Service.

2.1.1 Turn temperature control anti-clockwise.

2.2.1 Turn temperature control anti-clockwise.

2.3.1 Turn shower off and wait for hot water

cylinder to reheat.

2.4.1 Remove filter and clean. If problem is with
check valve, contact Customer Service.

2.5.1 Turn shower off. Consult a competent
plumber or contact Customer Service.

3.1.1 Blown fuse. Check supply. Renew fuse. If it
fails again consult a competent electrician.

3.1.2 Power cut. Check other appliances and if
necessary, contact local Electricity Supply Co.

3.2.1 Consult a competent electrician or contact
Customer Service.

3.3.1 Thermal protection on motor has
operated. Allow appliance to cool and reset
itself. If it persists, contact Customer Service.

3.4.1 Remove cover and connect start/stop
switch.

20

Power Shower

FAULT FINDING

Symptom Cause Action/Cure

4 Water does not
flow or is reduced.

5 Cross flow of
hot and cold water
into system.

6 Water dripping
from showerhead
when turned off.

7 Pump is noisy.

4.1 Water supplies cut off.

4.2 Shower blocked or air

in the system.

4.3 Showerhead blocked.

4.4 Blocked filters.

5.1 Dirt/debris in check

valves.

6.1 Debris in solenoid
valve.

6.2 Potentiometer faulty.

7.1 Air lock in pump.

7.2 Faulty pump.

4.1.1 Check water elsewhere in house and if
necessary contact the local Water Company.

4.2.1 Switch off shower and contact Customer
Service.

4.3.1 Clean showerhead.

4.4.1 Clean filters.

5.1.1 Isolate water to unit. Remove check valves.

Clean and replace.

6.1.1 Call Customer Service.

6.2.1 Call Customer Service.

7.1.1 Call Customer Service.

7.2.1 Replace pump.

21

Power Shower

WEEE Directive – Policy Statement

As a producer and a supplier of electric showers, Triton Showers is committed to the protection of the environment
via our own environmental policy and the compliance with the WEEE directive.

Triton Showers is fully registered with the Environment Agency under the following schemes:

Repic: Producers take-back scheme (PTS), registration number WEE/EJ3466QV

Valpak: Distributor take-back scheme (DTS), registration number 9659

All our electric products are labelled accordingly with the crossed out wheeled bin symbol. This indicates, for
disposal purposes at end of life, that these products must be taken to a recognised collection points, such as
local authority sites/local recycling centres; this will be free of any charges. Do not return to Triton Showers.

To purchase a genuine Triton spare
part for your product, please visit

www.tritonshowers.co.uk/spares

for product codes and prices.
Alternatively please call our
Customer Services team on
024 7637 2222 to order direct.

Please have your model name available.

22

Power Shower

23

In the event of a product fault or complaint occurring,

UK SERVICE POLICY

the following procedure should be followed:
DO NOT REMOVE THE PRODUCT

1. Telephone Customer Service on 024 7637 2222 having

available your details including post code, the model number
and power rating of the product, together with the date of
purchase and, where applicable, details of the particular fault.

2. If required, the Customer Service Advisor will arrange for a
quali ed engineer to call.

3. All products attended to by a Triton service engineer must be
installed in full accordance with the Triton installation guide
applicable to the product. Every product pack contains an
installation guide, however, they can also be downloaded free at
www.tritonshowers.co.uk.

4. Our engineer will require local parking and if a permit is required,
this must be available to the engineer on arrival at the call.

5. If loft access is required for isolation or to complete a repair,
the loft must have a  xed access ladder and be boarded, with
appropriate lighting from the access point to and around the
repair area.

6. It is essential that you or an appointed representative, who must
be over 18 years of age, is present for the duration of the service
engineer’s visit. If the product is in guarantee you must produce
proof of purchase.

7. Where a call under the terms of guarantee has been booked
and the failure is not product related (i.e. scaling and furring,
incorrect water pressure, pressure relief device operation or
electrical/plumbing installation fault) a charge will be made. A
charge will also be issued if nobody is at the property when the
service engineer calls or adequate parking/permit is not available.

8. If the product is no longer covered by the guarantee an up-front
 xed fee will be charged before the site visit.

9. Your receipt must be retained as proof of purchase. Should proof
of purchase not be available on an ‘in-guarantee’ call, or should
the service engineer  nd that the product is no longer under
guarantee, the engineer will charge the same  xed price and
will request payment prior to departing. If payment is not made
on the day an administration charge will be added to the  xed
charge.

10. If a debt is outstanding from a previous visit, or from any other
Triton purchase, Triton reserves the right to withhold service until
the debt has been settled.

11. Triton takes the health, safety and wellbeing of its employees
very seriously and expects customers to treat all staff members
with respect. Should any employee feel threatened or receive
abuse, either verbally or physically, Triton reserves the right to
withhold service.

Replacement Parts Policy

In line with AMDEA guidelines, Triton retains functional spares
for as long as there is a market for them and in most cases, well
beyond. Due to the vast array of product types, the life cycle of
products can vary and therefore so can the length of time parts
can be supplied. Spare parts can be ordered via our online spare
parts store or by telephoning Triton Customer Service Spares
Department on 024 7637 2222. Payment should be made by
credit / debit card (excluding American Express or Diners Card).
Payment can also be made by pre-payment of a pro-forma
invoice, by cheque or postal order.

Telephone orders are based on information given during
the call. Before contacting Triton, please verify your
requirements using the Triton website or your professional
installer. Triton cannot accept liability for incorrect part
identi cation.

Triton Showers
Triton Road
Nuneaton
Warwickshire, CV11 4NR

Triton is a division of Norcros Group (Holdings) Limited

Triton reserve the right to change product speci cation without prior notice. E&OE. © TRITON SHOWERS 2019

TRITON STANDARD GUARANTEE

With the exception of accessories, Triton guarantee the
product against all manufacturing defects for a period of
1 years (for domestic use only) from the date of purchase,
provided that it has been installed by a competent person in
full accordance with the  tting instructions.

All accessories such as shower heads, hoses and riser rails carry
a 1 year parts only guarantee against manufacturing defects.

Any part found to be defective during this guarantee period
we undertake to repair or replace at our option without
charge, so long as it has been properly maintained and
operated in accordance with the operating instructions and
has not been subject to misuse or damage. This product must
not be taken apart, modi ed or repaired except by a person
authorised by Triton. This guarantee applies only to products
installed within the United Kingdom and does not apply to
products used commercially. This guarantee does not affect
your statutory rights.

What is not covered:

1. Breakdown due to:

a) use other than domestic use by the property
occupants;

b) wilful act or neglect;
c) any malfunction resulting from the incorrect use or

quality of electricity, gas or water or incorrect setting of
controls;
d) failure to install in accordance with this installation
guide.

2. Claims for missing parts once the product has been
installed.

3. Repair costs for damage caused by foreign objects or
substances.

4. Total loss of the product due to non-availability of parts.

5. Compensation for loss of use of the product or
consequential loss of any kind.

6. Call out charges due to an abortive visit or where no fault
has been found with the appliance.

7. The cost of repair or replacement of isolating switches,
electrical cable, fuses and/or circuit breakers or any other
accessories installed at the same time. Replacement of the
Pressure Relief Device that only activates when the shower
outlet is blocked is also excluded.

8. The cost of routine maintenance, adjustments, overhaul
modi cations or loss or damage arising therefrom,
including the cost of repairing damage, breakdown,
malfunction caused by corrosion, furring, frost or exposure
to freezing conditions.

9. Callout charges where the water supply cannot be
isolated, this includes consequential losses arising from
unserviceable supply valves, or inaccessible product or
valves located in a loft space without suitable access.

For the latest Terms & Conditions please see:

www.tritonshowers.co.uk/terms

Customer Service: 024 7637 2222

Trade Installer Hotline: [phone]

E-mail: [e-mail]

E-mail: [e-mail]

www.tritonshowers.co.uk