Triton ARGO User Manual
AUTOMATED TELLER MACHINE
USER MANUAL
TDN 07103-00339
CORPORATE HEADQUARTERS:
21405 B STREET
LONG BEACH, MS. 39560
PHONE: (800) 259-6672
FAX: (228) 575-3101
© 2014 Triton. All Rights Reserved. TRITON logo is a registered trademark of Triton
Systems of Delaware, LLC.
ARGO USER MANUAL
DOCUMENT UPDATES
February 19, 2013 Original
February 21, 2013 Added camera cutout site info
March 7, 2013 Added specifi cation table
March 28, 2013 Changed card reader cleaning part from 06200-00055 to 05010-00024.
May 15, 2015 Added Appendix G T9 EPP Keypad
ii
ARGO USER MANUAL
The Triton ARGO ATM is a lobby terminal designed for indoor use only. The ARGO line includes models
RL1713, RL27XY, and RL63XY. The following sections provide the steps used to understand and operate
all functions supported by the ARGO ATM. The ARGO’s larger screens and touch technology simplifi es
the user experience and operation.
TABLE OF CONTENTS
Section 1: Introduction ......................................................................................................1
Feature Highlights ........................................................................................2
Standard Features .........................................................................................5
Specifi cations ...............................................................................................6
Section 2: Basic Operation ................................................................................................7
Control Panel Layout ...................................................................................8
Introduction ..................................................................................................8
Function Keys ..............................................................................................9
Main Keypad ................................................................................................9
On-Screen Keypad Operation ....................................................................10
Menu-Based Operation ..............................................................................11
Customer Transactions ...............................................................................13
Voice-Enabled Transaction ........................................................................15
E-Receipt T echnology ................................................................................15
Section 3: Cassette Close / Cash Replenishment ...........................................................17
Dispensing Mechanisms ............................................................................18
Introduction ................................................................................................18
Note Condition ...........................................................................................19
Preparing Notes ..........................................................................................19
Cassette Close Procedures .........................................................................20
Replenish Cassette Procedures ..................................................................21
Section 4: General Maintenance .....................................................................................33
Replenishing the Receipt Paper .................................................................34
Introduction ................................................................................................34
Cleaning the Enclosure ..............................................................................37
Cleaning the Display ..................................................................................37
Card Reader Cleaning ................................................................................37
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ARGO USER MANUAL
Section 5: Setup Basics ....................................................................................................39
Introduction ................................................................................................40
Logon .........................................................................................................40
Change Master Password ...........................................................................41
Set Denomination .......................................................................................42
Enter Host Phone Number .........................................................................45
Enter T erminal ID ......................................................................................47
Enter Master Keys ......................................................................................48
Download Working Keys ...........................................................................52
APPENDIX A - SOFTWARE LICENSE AGREEMENT / COMPLIANCE STATEMENTS
APPENDIX B - WARRANTY STATEMENT
APPENDIX C - ELECTRONIC COMBINATION LOCKS
APPENDIX D - MECHANICAL COMBINATION LOCKS
APPENDIX G - T9 EPP KEYPAD
SUPPLEMENT A -T7 T5 BATTERY REPLACEMENT PROCEDURES
SUPPLEMENT B - KEY MANAGEMENT
PURPOSE
This guide covers the procedure of operating all functions of a Triton ARGO ATM with security and ease
of operation in mind. All units come with pre-loaded software; later updates will be made available online.
Scope
This manual applies to all service personnel involved in the process of maintaining, converting, or upgrading
hardware and software on Triton ATMs nationwide and abroad.
APPLICATION
This user guide provides information, methods and easy to follow instructions for the operational settings of
the Triton ARGO A TM. It contains information on set-up functions, maintenance, diagnostics, communication
systems and security settings.
iv
SECTION 1: INTRODUCTION
ARGO USER MANUAL
Once unit is unpacked, set up, and power restor ed, you will be asked to set up passwords
and security basics. The user manual describes the operating features and shows how
to perform procedures typically performed by the owner/operator personnel. Below
are the basic features of the ARGO. Varying options are also available.
FEATURE HIGHLIGHTS
INTEGRATED LIGHTED TOPPER
(OPTIONAL HIGH TOPPER AVAILABLE)
CAMERA READY CUTOUT
12.1-INCH SCREEN
(ALSO AVAILABLE IN 7”
FULLY TOUCH SCREEN)
T
OUCH SCREEN
FUNCTION KEYS
LED KEYBOARD
ILLUMINATION
ADA APPROVED
HEADPHONE PORT
RECEIPT PRINTER
CARD READER
ALPHANUMERIC
KEYPAD
The ARGO RL63XY with 12.1” touch screen function keys
2
”
ARGO USER MANUAL
Important features of the ARGO series ATM are highlighted in the following list:
► Highly reliable, state-of-the-art operating system PC platform design. The ARGO uses Microsoft®
Windows
for adding custom logos and advertisements. In addition, it features Triton’s completely custom
design X2 motherboard.
► Modular architecture eases troubleshooting and servicing.
► Front-access unit accommodates single cassette (MiniMech, SDD or SCDU) and dual cassette
(TDM250, NMD50 or HCDU). The ARGO with MiniMech features a shallow cabinet design while
the other models feature a deep cabinet design.
► 7” fully touch widescreen screen display and 12.1” color LCD
screen display with touch screen function keys. 7” model
introduces E-receipt technology.
► T7 or T5 PCI-compliant EPP to comply with international
encryption standards and Triple DES compliant.
► Easy to install (small footprint design makes placement
easier) and confi gure terminal parameters by software.
®
CE 5.0 operating system with Triton’s X2 technology. Supports Windows fi le formats
► Supports communication types TCP/IP (standard), dial-up
(56K baud Triton USB modem) and optional wireless (TDL
Gateway).
(Note: For wireless option, please contact your account
representative for more information).
► Multi-function, dip-style card reader supports
magnetic stripe cards or “smart” cards that conform
to the EMV standard (Magtek 215 dip or Sankyo
ICM330 EMV dip).
► Some models allow users to enter e-mail address or
phone number on the on-screen keypad to have a
receipt e-mailed or texted to them. Other models are
equipped with graphics-capable 60 or 80 mm thermal
printer that prints, cuts, prints receipts, coupons, and
management reports.
► Mechanical (standard) or electronic combination
lock (optional).
7” display uses capcitive touch
screen technology.
Optional LED backlit high-topper
► Supports remote setup, confi guration, and monitoring
via Triton Connect™ ATM monitoring software.
► LED-backlit signage standard. Available with
optional high-topper for deep cabinet models.
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ARGO USER MANUAL
► High-capacity electronic journal stores transaction details for later printout and analysis.
► Satisfi es Americans with Disabilities Act (ADA) specifi cations for height and access; audio
transactions for the visually impaired. Complies with UK accessibility guidelines (DDA) and
California access compliance, Title 24.
► Dispenses U.S. and international currency types.
► Camera ready . Cutout at top of fascia is available for a camera to be installed. Camera kit available.
HOME FAVORITES MENU
Home Favorites - Allows one button short cuts
to those areas of Management Functions most
often visited. Can be used for individuals to
allow quick access to their areas of responsibility ,
such as Cassette Close and Day Close for Cash
Replenishers. Press “0” to access the traditional
Main Menu.
MAIN MENU
Main Menu - Gateway to confi guration,
password maintenance, and more.
A variety of screen options from the main menu will be detailed in later sections of this manual. Shown
above are the Home Favorites and Main Menu screen giving access to management, terminal, diagnostic, key
management and other functions available on ARGO models.
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ARGO USER MANUAL
STANDARD FEATURES
► MANAGEMENT FUNCTIONS. Enable extensive control and customization of operating parameters. See
X-S
CALE/X2 CONFIGURATION MANUAL on website.
► PASSWORD PROTECTION. Management Functions and Key Management areas are protected with
passwords.
► MAC ENCRYPTION SUPPORT. Message Authentication Code (MAC) data encryption protocol.
Provides increased protection for message traffi c to and from the ATM. Triple DES compliant.
► SSL Support. TCP/IP with Secure Socket Layer adds another level of A TM to Host communications
security.
► PCI COMPLIANT ENCRYPTING PIN PAD (EPP) ENTRY DEVICE SUPPORT. Secure EPP device encrypts
the customer PIN during a transaction. Triple DES and PCI compliant.
► MULTI-LANGUAGE SUPPORT. Enables the customer to select a preferred language (such as French or
Spanish) for customer screens and receipts.
► TRANSACTION AND ACCOUNT TYPE CONFIGURATION. Enables selection of transactions (transfers or
balance inquiries) or accounts (savings or credit card) that will be presented to the customer. Does
not affect availability of checking account withdrawal.
► STATUS MONITORING. The ATM can periodically transfer status information to the host processor.
In addition, Triton Connect™ remote monitoring software can be used to view the journal, monitor
operation and alarm conditions, update operating parameters, and reset the terminal.
► BUSINESS HOURS OR VAULT. Cabinets available in UL 291 Business Hours Service or UL 291 Level
1 Safe models.
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ARGO USER MANUAL
SPECIFICATIONS
ITEM 7” DISPLAY 12.1” DISPLAY
Operating System Windows CE 5.0 Windows CE 5.0
RAM 64 MB 128 MB
Flash Drive 128 MB 128 MB
TCP/IP 10 BASE-T/100 BASE-TX with SSL 10 BASE-T/100 BASE-TX with SSL
• Max current: 3.3A @ 115 VRMS at 60 Hz
• Voltage: 100-240 VRMS @ 50/60 Hz
Power Requirements
Temperature Range
Relative Humidity
(non-condensing)
LCD Resolution 800 x 480; Capacitive Touch 800 x 600
LCD Backlight LED LED
Modem 56,000 bps 56,000 bps
EMC Standard EN55024 EN55024
• Idle Power Consumption: 0.6A @ 115 VAC
at 60 Hz
• Max Load Power Consumption: 396 Watts
@ 120VAC
• 10°C to 40°C
• 50°F to 104°F
20% -80% 20% -80%
• Max current: 3.3A @ 115 VRMS at 60 Hz
• Voltage: 100-240 VRMS @ 50/60 Hz
• Idle Power Consumption: 0.6A @ 115 VAC
at 60 Hz
• Max Load Power Consumption: 396 Watts
@ 120VAC
• 10°C to 40°C
• 50°F to 104°F
See the ARGO Installation Manual for further specifi cations and important safety issues for installing units.
6
SECTION 2: BASIC OPERATION
ARGO USER MANUAL
INTRODUCTION
This section describes the basic operation of the terminal. The following topics are covered:
1. C
2. KEYPAD OPERATION. Describes the use of the alphanumeric keypads.
3. MENU-BASED OPERATION. Gives a general overview of the terminal display interface.
4. CUSTOMER TRANSACTIONS. Summarizes the actions involved in typical customer transactions. In addition,
ONTROL PANEL LAYOUT. Describes the layout of the terminal’s control panel.
the voice-enabled transactions feature is described.
CONTROL PANEL LAYOUT
The user interface of the terminal consists of the LCD screen, receipt chute, card reader, speaker, headphone
jack (visually impaired), and 24 keys on three keypads. The Function keys are arranged in two four-key
groups, one group on either side of the LCD display . The Function keys on the 7” touch screen display are on
the screen. The main keypad consists of 10 alphanumeric keys, two arrow keys and four large control keys,
all located in a 16-key group beneath the LCD screen.
The main keypad and control keys have an integral raised Braille symbol to conform to the requirements of
the Americans with Disabilities Act
The 12.1 inch screen has touch-reactive F keys on the sides and most closely resembles previous ATM
functionality. The F keys will respond even when the user wears gloves.
The 7 inch screens are fully touch-reactive and have no external F Keys. The 7 inch screen is capacitive
sensing and therefore requires human touch (no gloves) to operate. The introduction of E-receipt technology
is available on this model.
12.1 inches with touch-reactive F keys 7 inch totally touch-reactive screen
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ARGO USER MANUAL
FUNCTION KEYS
The eight (8) keys, arranged in two four-key groups on left and right of screen, are called screen function keys.
A screen function key is only active when a corresponding function or menu option is present next to that key.
The function keys are designated F1 through F8, as shown below.
F1
F2
F3
F4
F5
F6
F7
F8
Function key layout on 12.1” screen.
MAIN KEYPAD
The entry of numeric characters via the encrypted main
keypad, (left), is straightforward: simply press the
desired key . However, in certain Management Function
screens it may be necessary to enter alphabetic
characters, a procedure that’s available with the onscreen keypad, explained on next page.
T7 Keypad
(Standard on RL1713, RL27XY)
T5 Keypad
(Standard on RL63XY, optional on others)
CTRL
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ARGO USER MANUAL
ON-SCREEN KEYPAD OPERATION
The virtual keypad will be displayed at any time a text entry is required. (Also available by
pressing the F-8 function key .) This is used for certain management functions, as well as entering
e-mail addresses where receipts can be sent paperless. (Some models will be equipped with
paper thermal printers for the option to print receipts.)
In models that do not have touch screen entry option, use the keys described below to navigate and enter
required data.
• The Arrow keys (< and >), the <8> key - (U
• Press the <E
• Press the <B
• Press the <C
• Press the <C
NTER> key to select the highlighted key entry.
LANK> key to switch between upper and lower case characters.
ANCEL> key to Exit the keyboard.
LEAR> key for the Backspace operation.
P), and the <0> key - (DOWN) navigate the keyboard.
• Press the <1> key to reposition the keyboard to another location on the display.
• Press the <2> key to position the cursor on a new line.
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ARGO USER MANUAL
MENU-BASED OPERATION
The terminal operates as a menu driven system. Messages and menu options presented on the LCD display
screen guide the user’s actions. The desired menu option is selected by pressing one of the keys located to the
left and right of the display. For the purpose of security, many screens time-out after a preset time interval,
usually 30 seconds. The time-out length may vary depending on the function being performed.
When a screen time-out occurs, a screen is presented that asks the user if more time is needed. If the user chooses
NO, the Customer W elcome screen will be presented. If YES is chosen, the user is returned to the function that
was active prior to the time-out. If the user does not make a selection within an additional 30-second countdown
period, the terminal will automatically go to the Customer Welcome screen.
Ensure all procedures in the ARGO Installation Manual have been accomplished. The unit should be off, with
the power cord and communications cable connected. Power on the unit by pressing the power switch on
the power supply to the ON position. Shortly after the unit is turned on, the top menu will be displayed. An
example top menu is shown below.
From the top menu, you can either:
1. Enter the terminal system management area by pressing the key next to M
Note: You will have to enter an appropriate password to view the Management Functions menu.
Management Functions may also be entered by pressing and holding the CTRL key and then depressing
the number 1 key and releasing both.
2. Activate the terminal to perform customer transactions by pressing the key next to CUSTOMER TRANSACTIONS.
Note: On fully touch screen models, just press the displayed buttons to select your preferred option.
11
ANAGEMENT FUNCTIONS.
ARGO USER MANUAL
Choosing Management will take you to the password screen. An Error Code of 246 WILL be displayed upon the
fi rst start up. You MUST change the master password before any other confi guration operations will be allowed.
The master password is actually made up of two parts, the ID and the password. The master ID is 00 and cannot
be changed. What must be changed is the default master password for ID 00 of 1234.
► Management Functions can be entered from the Top Menu screen upon startup (representative screen on
the previous page), or by pressing the “Blank Key” (lower right corner) and the number 1 at the same time.
► It will ask you to enter the ID and Password. Press 001234. It will take you to the new Favorites Menu.
Press 0.
► It will then take you to the Main Menu.
► Select 4 Password Maintenance, then 1 Change User Password
► Enter the new password ONLY. You are user 00 and already logged in, so putting 00 here is not necessary.
The new password can be 4-12 digits. Do not use birthdays, telephone numbers, social security numbers
or the like. Make it something you can remember, but not so diffi cult as to be forgotten. Guard it closely.
If the password is lost or forgotten, the password cannot be changed or recovered in the fi eld. The main
board must be returned to Triton for a reset. A service charge will apply.
► If you will have additional people that will be accomplishing closes and replenishing cassettes, you may
add them and provide passwords here. New users can be ID 01 - 99.
There are additional error messages that will appear, and must be cleared before the ATM will go into service.
Refer to Section 5 of this document for the minimum setup requirements and document 07100-00016 XScale/
X2 Confi guration Manual for additional terminal setup procedures.
T ake this opportunity to change the lock combination. Refer to Appendix C or D for your lock. The same rules
for combination numbers as passwords apply.
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ARGO USER MANUAL
If you do not select a menu choice within 30 seconds, the terminal will automatically default to the Customer
Welcome screen (a benefi t of this feature is that in the event of a power interruption, the terminal will
automatically begin accepting customer transactions shortly after power is restored).
CUSTOMER TRANSACTIONS
A customer begins a transaction by selecting from the Customer screen options. They insert their ATM card
into the card reader of the terminal. The card must be inserted so that the magnetic stripe can be scanned by
the card reader’s sensor. If the customer inserts the card incorrectly, a warning message will be displayed,
accompanied by several beeps to get their attention.
If there is a problem reading a card, make sure the customer is inserting the card correctly . Most problems are
the result of inserting the card incorrectly.
Once the card has been read successfully , a surchar ge message, if applicable, may be displayed (the surcharge
message may be displayed at the end of the customer’s transaction selection). The customer must then enter
their secret Personal Identifi cation Number (PIN) code. Once the PIN has been entered, the transaction type and
account are selected, and the desired amount of the transaction, if needed. The transaction will be processed,
typically in a matter of seconds.
The fi gure following shows how ATM transactions are handled. If the transaction was processed successfully,
the customer is prompted to retrieve the requested cash (for withdrawal transactions) and/or the applicable
transaction receipt, as needed. If the transaction was declined, a short receipt indicating the problem is printed.
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ARGO USER MANUAL
ATM transaction processing.
The ATM sends the customer transaction request to a processor. A processor is a fi nancial intermediary, such
as an Independent Sales Organization (ISO), bank, or other fi nancial institution that provides transaction-
processing services for ATMs. The A TM must be set up with a particular processor before customer transactions
can take place.
The processor routes the transaction to the appropriate ATM network. An ATM network is a regionally or
nationally organized clearing house for fi nancial transactions, that deals directly with the appropriate fi nancial
institution, such as the customer’s bank or credit card company, in order to complete the transaction. The
processor will select the appropriate ATM network to use based on factors such as the type of ATM or credit
card used, location of the customer’s bank, or other considerations. The transaction may be transferred between
several networks before ultimately reaching the customer’s bank or credit card company.
The ATM network routes the transaction to the appropriate bank or other institution, confi rms successful
completion of the transaction, and sends a confi rmation message back to the processor. If the request was for
a cash withdrawal, an Electronic Funds Transfer (EFT) takes place to debit the funds (including any surchar ge
fee, if applicable) from the customer’s bank account and credit the funds to the processor’s bank account.
The processor forwards a confi rmation message to the ATM (and an authorization to dispense currency , in the
case of a cash withdrawal). The ATM dispenses the requested currency, if necessary , and provides the customer
with a printed receipt as a record of the transaction.
The processor credits the merchant’s account for the amount of any cash withdrawals (plus surcharge fees, if
collected), typically by the end of the next business day.
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ARGO USER MANUAL
VOICE-ENABLED TRANSACTION
The terminal provides voice feedback via an integrated output jack, enabling sight-impaired users to plug in
a set of headphones and receive spoken instructions to assist them in using the ATM.
A raised symbol helps a user locate the headphone jack. The ATM will automatically detect when a headphone
has been plugged into the jack, and will immediately switch into voice mode. Initially, a brief spoken tutorial
will orientate the customer to the ATM control panel interface. Once the customer begins a transaction, spoken
prompts will provide feedback and guide the customer through the successful accomplishment of the transaction.
Headphone jack location.
(Typical)
E-RECEIPT TECHNOLOGY
The seven inch screen terminals provide for E-Receipt technology. The customer is offered the choice of (a)
the standard printed receipt, (b) having the receipt sent to his phone as a text message, or (c) sent to an E-mail
account.
The E-mail information is not retained by the ATM or Triton, and will not be used for any marketing purposes.
The account is not shown on the screen, only the * fi gures as the account is entered.
NOTE:
► A seven inch screen without a printer MUST use E-Receipt or no receipt.
► A seven inch screen with printer can be con fi gured to allow E-Receipt choice. (From the Main Menu: 6
Terminal Confi guration > 0 More Options > 6 Electronic Receipts)
► The 12 inch screen model does not allow for E-Receipt operation.
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ARGO USER MANUAL
7” ARGO with printer and topper
16
SECTION 3: CASSETTE CLOSE / CASH REPLENISHMENT
SCDU
HCDU
MiniMech
TDM250
SDD
NMD50
ARGO USER MANUAL
INTRODUCTION
The purpose of this section of the manual is to describe the procedures for cassette closing and replenishment.
Information concerning note handling and quality issues are explained where appropriate.
DISPENSING MECHANISMS
* PLEASE READ *
The
ARGO Model RL1713 production units are equipped with the MiniMech dispenser and have the
shallow cabinet design.
The ARGO Model RL27XY (7 inch screen) and the ARGO Model RL63XY (12.1 inch screen) are equipped
with one of the following dipsenser types: SCDU, HCDU, SDD, TDM250, or NMD50. These models have
the deep cabinet design.
Currency capacity depends upon the dispenser mechanism installed in the ATM, but is also affected by note
quality and thickness. Typical capacities are provided in the following table: DO NOT be tempted to over
fi ll the cassette.
ARGO DISPENSING MECHANISM
DISPENSER CASSETTE RECOMMENDED
MAXIMUM CAPACITY
MiniMech Single 750-1000 Notes Less than 100
SDD Single 1700-1800 Notes Less than 100
SCDU Single 1000 Notes Less than 100
HCDU Dual 3500 Notes (1750 each) Less than 100
TDM250 Dual 2600 Notes (1300 each) Less than 100
NMD50 Dual 3500-4000 (1750-2000 each) Less than 100
REJECTED NOTE
CAPACITY
The dispensing mechanism delivers the appropriate number of notes from the note cassette to fulfi ll the
customer’s withdrawal request. The purpose of the reject area or cassette is to accept and hold notes that have
been transferred from the note cassette but not dispensed. Some situations that could cause the mechanism to
reject notes are:
(1) Multiple notes stuck together (2) Note width too short or long.
Other conditions that could cause a reject are described in the following section, N
**CAUTION**
DO NOT RECYCLE REJECTED NOTES INTO A CASSETTE!
DOING SO COULD CAUSE MORE REJECTS AND/OR CURRENCY JAMS.
18
OTE CONDITION.
ARGO USER MANUAL
NOTE CONDITION
The number of rejects can be directly infl uenced by the technique used to load the cassettes and the quality of
the currency . Notes loaded into the mechanism cassettes must be in fi t condition if a high level of performance
(low reject and failure rate) is expected from the unit. Fit notes are defi ned as those that do not possess any of
the defects listed here:
Used Note Defects
Adhesive or sticky substances on the surface of the paper.
Tears extending more than 1/2” from the edge of the currency.
Tape on the surface of the currency used for repairing, patching or any other purpose.
Staples, pins, or any other foreign body attached to the notes.
Corner folds of a size greater than 1/2” on either axis.
Two or more notes joined by any means.
Excessively crumpled or crinkled notes.
Tears, holes, or missing sections in the body of the currency.
PREPARING NOTES
Use the following procedures to prepare notes before inserting them into a note cassette.
Preparing Used Notes
Remove the band around each bundle of notes.
Remove foreign objects (e.g. pins, paper clips, crumbs,
etc.).
Remove torn or very worn notes.
Removing band.
Straighten any folded notes.
NEW OR UNCIRCULATED NOTES
Remove the band around each bundle of notes. Separate the notes from each other by:
Striking the bundle hard against the edge of a table or similar object.
Flipping through each bundle of notes in both directions at each end.
Removing torn/worn
notes.
Using a note counter (highly recommended).
19
ARGO USER MANUAL
CASSETTE CLOSE PROCEDURES
Follow access instructions to enter MANAGEMENT FUNCTIONS. Select TERMINAL CLOSE FUNCTIONS. Select
C
ASSETTE CLOSE.
Select cassette to close. A check mark () identifi es
which cassette is selected. “A” is selected by
default. Press Enter. (Example shows only one
cassette available.)
A Close report is displayed to be printed or saved.
This operation will reset the number of bills in the
cassette to ZERO (0). Press Enter.
After cassette has been reinserted in the dispenser,
press Enter.
Place selected cassette IN SERVICE. “A” will
be in service. Press Enter.
Remove and replenish the selected cassette.
Procedures for cassette replenishment are
on the following pages.
Enter Cassette Quantity (total number of notes,
NOT value) for the selected cassette. Press Enter
to accept entry.
A Trial Cassette Close report automatically is
displayed to be printed or saved. Print and retain
a copy for starting point reference. Press <Enter>
to return to Close functions.
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ARGO USER MANUAL
REPLENISH CASSETTE PROCEDURES
SCDU/HCDU
1. Unlock and open the security cabinet door.
2. Remove any rejected notes. The reject compartment is located above the cassette.
3. To remove the note tray , grasp the tray handle, lift slightly, and slide the tray out of the mechanism. Place
the note tray on a fl at level surface. Use the security key to unlock the cassette, and open the lid.
Removing rejected notes.
Note: Y ou may wish to r ecord the number of notes r emoved from the r eject compartment
for use when balancing the note tray against the cassette/day close records.
Loading the Note Cassette
1. Pull the packer plate to the rear of the tray (toward the handle). Ensure the packer plate is fully back.
Maintain pressure on the packer plate as needed while loading notes.
2. Count the number of bills that remain in the
cassette, if any. Next, count the number of bills
that are being added into the cassette.
3. Add the number of bills being placed into the
cassette to the number that remained. The total
number of these bills will be entered in the Enter
Cassette Quantity option (shown in step 6 of
CASSETTE CLOSE PROCEDURES on previous page).
4. Place the currency into the cassette. Allow at least
one inch of clearance between the packer plate
when it is fully retracted and the currency . This will
allow the packer plate to compress the currency.
Do not try to over fi ll.
Removing note tray from the dispensing
mechanism.
Pull packer plate back before loading notes.
21
ARGO USER MANUAL
5. Release the packer plate against the notes.
6. Close the lid and lock with the security key.
7. Using the handle, slide the note tray into the dispensing mechanism. Make sure the note tray is fully
inserted!
8. HCDU- repeat steps 1-7 for additional cassette.
9. Ensure the Reject door is closed. Close and lock the security container.
SDD
1. Unlock/Open the dispenser security door. Grasp the cassette
handle and remove the cassette.
2. Cassette MUST BE PRIMED with the cassette key before
inserting on the loading tray. Insert key and turn clockwise
to show GREEN indicator in window.
Green window
Cassette Primed
***WARNING***
I
F RED IS INDICATED IN THE WINDOW ON THE SIDE OF THE CURRENCY CASSETTE,
NEVER ATTEMPT TO INSERT THE CASSETTE INTO THE DISPENSER OR THE LOADING TRAY!
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ARGO USER MANUAL
3. Slide cassette onto the loading tray. Lift lid to expose the reject tray. Remove any rejected notes.
DO NOT recycle rejected notes!
Cassette on
Loading Tray
Lid open to
expose Reject
Bin
4. Lift the reject tray. Push the packer plate to rear of
cassette and latch in place.
5. Count the number of bills that remain in the cassette,
if any. Count the number of bills that are being added
to the remaining notes. The total number of these bills
will be entered in the Enter Cassette Quantity prompt
(shown in step 6 of C
ASSETTE CLOSE PROCEDURES).
6. Place currency in the cassette and slowly release the
hold-back latch allowing the packer plate to move
forward against the notes. Close the cassette lid.
7. Remove cassette from loading tray. Insert the cassette
key and “PRIME” the cassette (Green indicator). Install
the cassette into the dispenser.
8. Close and lock the security cabinet.
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ARGO USER MANUAL
MINIMECH
1. Unlock and open the security cabinet door.
2. To remove the note tray, grasp the tray handle and slide the tray out of the mechanism. Place note tray
on a fl at level surface.
3. Remove any rejected notes. The reject compartment is located nearest the handle side of the tray.
Removing note tray from the
dispensing mechanism.
Removing rejected notes.
Note: Y ou may wish to r ecord the number of notes r emoved from the r eject compartment
for use when balancing the note tray against the cassette/day close records.
Loading the Note Tray
1. Pull the packer plate to the rear of the tray (toward the handle). Ensure the packer plate is fully back.
Maintain pressure on the packer plate as needed while loading notes.
2. Count the number of bills that remain in the cassette, if any. Next, count the number of bills that are
being added into the cassette.
3. Add the number of bills being placed into the cassette to the number that remained. The total number of
these bills will be entered in the Enter Cassette Quantity option (shown in step 6 of C
P
ROCEDURES on previous page).
ASSETTE CLOSE
4. Place the currency into the cassette. Allow at least one inch of clearance between the packer plate when
it is fully retracted and the currency. This will allow the packer plate to compress the currency. Do not
try to over fi ll.
5. Release the packer plate against the notes.
6. Using the handle, slide the note tray into the
dispensing mechanism. Make sure the note tray is
fully inserted!
7. Close and lock the security cabinet.
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Load note tray with currency.
ARGO USER MANUAL
TDM250
1. Unlock and open the security cabinet door.
2. To gain access to the cassettes, pull the dispenser slide
tray out to its fully extended position, then pull the springloaded locking pin on the underside of the slide tray.
3. Slowly turn the tray clockwise 180° so that the cassettes
can be accessed from the front. Release the locking pin
and move the mounting platform back and forth slightly to
ensure the pin snaps back into place, locking the mounting
platform into the service position.
Pull release pin
Service position
(180 o)
Rotate dispenser to service position
4. To remove the note cassette, grasp the cassette handle and pull in a fi rm but controlled manner to release
the cassette from the snap catches. Try to use only the minimum amount of force to release the cassette!
The cassette will only move a few inches! Once released from the snaps, you can slide the cassette out
of the mechanism. Place the cassette on a level fl at surface for servicing.
Loading the Note Cassette
1. Unlock the cassette and open the cassette lid using the supplied key.
Unlock note cassette Open cassette lid
25
ARGO USER MANUAL
1. Move the packer plate to the rear of the cassette (toward the handle).
Note: The packer plate action will depend on the type of cassette in use. Some cassettes require you
to maintain pressure on the packer plate as needed while loading notes. Other cassettes use a locking
mechanism to hold the packer plate in the loading position. On these cassettes, pull the packer plate all
the way back to the handle end of the cassette and turn the key to latch the packer plate into the loading
position.
Pull the packer back. Some
cassettes allow the packer-plate
to be latched in position using
the key-lock. (Insert)
2. Count the number of bills that remain in the cassette, if any. Next, count the number of bills that are being
added into the cassette.
3. Add the number of bills being placed into the cassette to the number that remained. The total number of
these bills will be entered in the Enter Cassette Quantity option (shown in step 6 of C
ASSETTE CLOSE
PROCEDURES).
4. Make sure the note pile is as even as possible. If
necessary , use your hands to smooth and level the pile.
5. On cassettes that do not use a packer plate locking
mechanism, release the packer plate against the notes.
Load notes.
If the cassette uses packer plate locking, turn the
key to release the catch, allowing the packer plate to
compress the notes.
6. Close and lock the cassette. Remove the key . Slide the
cassette back into its compartment in the dispenser.
Make sure the cassette is fully inserted! You will feel
the cassette latch securely into the snap catches.
7. Perform the removal and loading steps for the other cassette.
Removing the Reject Cassette
The reject tray is located just above the currency cassette in the dispensing
mechanism. Follow these steps to remove the reject tray:
1. Slide the reject tray out of its compartment in the dispensing mechanism.
Place the tray on a fl at surface.
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