Triton 9610 Operation Manual

SINGLE-CASSETTE CASH DISPENSER
OPERATION MANUAL
(MODEL 9610)
VERSION 1.1
TDN 07103-00005 06/01
CORPORATE HEADQUARTERS: RMA (RETURN MATERIAL AUTHORIZATION)
RETURN ADDRESS:
522 E. Railroad Street 21405 B Street Long Beach, MS 39560 Long Beach, MS 39560 PHONE: (228) 868-1317 FAX: (228) 868-0437
COPYRIGHT NOTICE
Copyright © 2001 Triton Systems , Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language, in any form, by any means whatsoever, without the express written permission of Triton Systems, Inc.
SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL - MODEL 9610
DISCLAIMER
The manufacturer of the Cash Dispenser product(s) described herein makes no representations or warranties, either expressed or implied, by or with respect to anything in this manual, and shall not be liable for any implied warranties of fitness for a particular purpose or for any indirect, special or consequential damages. Information in this document is subject to change without notice and does not represent a commitment on the part of the manufacturer.
FCC COMPLIANCE
Warning:
Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note:
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
CANADIAN EMISSION REQUIREMENTS
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set in the Radio Interference Regulations of the Canadian Department of Communications.
Le present appareil numerique n’emet pas de bruits radioelectriques depassant les limites applicables aux appareils numeriques de la Class A prescrites dans le Reglement sur le brouillage radioelectrique edicte par le ministere des Communications du Canada.
AUSTRALIAN EMISSION REQUIREMENTS
Warning:
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
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SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL - MODEL 9610
NOTICE:
The Industry Canada label identifies certified equipment. This certification means that the equipment meets tele­communications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company . The equipment must also be installed using an acceptable method of connec­tion. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications com­pany cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
NOTICE:
The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.
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SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL - MODEL 9610
AVIS:
L’étiquette d’Industrie Canada identific le matériel homologué. Cette étiquette certifie que le matériel est conforme aux normes de protection, d’exploitation et de sécurité des réseaux de télécommunications, comme le prescrivent les documents concernant les exigences techniques relatives au matériel terminal. Le Ministère n’assure toutefois pas que le matériel fonctionnera à la satisfaction de l’utilisateur.
Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de le raccorder aux installations de 1’entreprise locale de télécommunication. Le maté-riel doit également être installé en suivant une méthode acceptée de raccordement. L’abonné ne doit pas oublier qu’il est possible que la comformité aux conditions énoncées ci-dessus n’empêche pas la dégradation du service dans certaines situations.
Les réparations de matériel homologué doivent être coordonnées par un représentant désigné par le fournisseur. L’entreprise de télécommunications peut demander à I’utilisateur de débrancher un appareil à la suite de réparations ou de modifications effectuées par l’utilisateur ou à cause de mauvais fonctionnement.
Pour sa propre protection, l’utilisateur doit s’assurer que tous les fils de mise à la terre de la source d’énergie électrique, des lignes téléphoniques et des canalisations d’eau métalliques, s’fl y en a, sont raccordés ensemble. Cette précaution est particulièrement importante dans les régions rurales. Avertissement: L’utilisateur ne doit pas tenter de faire ces raccordements lui-même; il doit avoir recours à an service d’inspection des installations électriques, ou à un électricien, selon le cas.
AVIS:
L’indice d’équivalence de la sonnerie (IES) assigné à chaque dispositif terminal indique le nombre maximal de terminaux qui peuvent étre raccordés à une interface. La terminaison d’une interface téléphonique peut consister en une combinaison de quelques dispositifs, à la seule condition que la somme d’indices d’équivalence de la sonnerie de tous les dispositifs n’exède pas 5.
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SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL - MODEL 9610
Contents
SECTION 1 - INTRODUCTION............................................................................................................................ 1-1
What’s in This Manual .......................................................................................................... ................................ 1-2
Business Hours Service ....................................................................................................................................... 1-2
Single-Cassette Cash Dispenser Features .......................................................................................................... 1-2
Standard Features................................................................................................................................................1-3
Improved Monochrome Graphic Display Support................................................................................................. 1-3
256-Color Ad Graphic Display Support ................................................................................................................ 1-3
MAC Data Encryption Support ............................................................................................................................. 1-3
SPED PIN Entry Device Support.......................................................................................................................... 1-3
DATAPAK 3000 Communications Protocol Support ............................................................................................. 1-4
Standard Features of the Single-Cassette Cash Dispenser ................................................................................. 1-4
Close Scheduling ................................................................................................................................................. 1-4
Exit Message........................................................................................................................................................ 1-4
Predial Capability ................................................................................................................................................. 1-4
Alarm Thresholds ................................................................................................................................................. 1-4
Transaction and Account Type Configuration....................................................................................................... 1-5
Electronic Journal................................................................................................................................................. 1-5
Distributor EPROM Access With Challenge ......................................................................................................... 1-6
Status Monitoring ................................................................................................................................................. 1-6
Language Option.................................................................................................................................................. 1-6
International Monetary Support ............................................................................................................................ 1-6
Six-Digit Amount Entry Fields............................................................................................................................... 1-7
Receipt Printer Paper Low Option ........................................................................................................................ 1-7
Quad-Port Module ................................................................................................................................................ 1-7
Memory Expansion Modules ................................................................................................................................ 1-7
Jumper Settings ................................................................................................................................................... 1-7
Formatting a Memory Module............................................................................................................................... 1-8
Formatting a Memory Expansion Module from a Triton Connect Host Computer ................................................ 1-8
Formatting a Memory Expansion Module at the Local Terminal........................................................................... 1-8
AD Screens .......................................................................................................................................................... 1-8
Text-Based AD Screens ....................................................................................................................................... 1-9
Receipt Printer Graphics ...................................................................................................................................... 1-9
Prize Coupons Option .......................................................................................................................................... 1-9
Receipt Option ................................................................................................................................................... 1-10
Color Display Option .......................................................................................................................................... 1-10
Triton Connect.................................................................................................................................................... 1-10
Extended Amounts ............................................................................................................................................. 1-11
LED Sign Option ................................................................................................................................................ 1-11
Date/Time Format .............................................................................................................................................. 1-11
Dispense Counter............................................................................................................................................... 1-11
SECTION 2 - BASIC OPERA TION ...................................................................................................................... 2-1
Introduction .......................................................................................................................................................... 2-2
Menu-based Operation......................................................................................................................................... 2-2
Keypad Operation ................................................................................................................................................ 2-3
Accessing Management Functions ...................................................................................................................... 2-4
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SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL - MODEL 9610
SECTION 3 - INITIAL SETUP.............................................................................................................................. 3-1
Initial Setup Parameters ....................................................................................................... ................................ 3-2
Other Required Parameters ................................................................................................................................. 3-4
Setup Parameter List............................................................................................................................................ 3-6
SECTION 4 - CURRENCY HANDLING ............................................................................................................... 4-1
Media Condition ................................................................................................................................................... 4-2
Unacceptable Notes ............................................................................................................. ................................ 4-2
Preparing New or Uncirculated Notes .................................................................................................................. 4-2
Preparing Used Notes .......................................................................................................................................... 4-2
Removing the Note Tray....................................................................................................................................... 4-3
Removing Rejected Notes.................................................................................................................................... 4-3
Loading the Note Tray.......................................................................................................................................... 4-3
SECTION 5 - MANAGEMENT FUNCTIONS ....................................................................................................... 5-1
Introduction .......................................................................................................................................................... 5-2
Accessing the Management Functions Menu....................................................................................................... 5-2
Function Availability.............................................................................................................................................. 5-2
Management Functions Chart .............................................................................................................................. 5-3
Function: MANAGEMENT FUNCTIONS.............................................................................................................. 5-6
Function: CLOSE ................................................................................................................................................. 5-7
Function: SCHEDULE CLOSE ............................................................................................................................ 5-8
Function: CHANGE SCHEDULE ......................................................................................................................... 5-9
Function: TRIAL CASSETTE BALANCE ........................................................................................................... 5-10
Function: TRIAL CLOSE ........................................................................................................... ......................... 5-11
Function: DAY CLOSE....................................................................................................................................... 5-12
Function: SEND TERMINAL TOTALS ............................................................................................................... 5-13
Function: ENTER QTY. IN CASSETTE.............................................................................................................. 5-14
Function: CASSETTE CLOSE ........................................................................................................................... 5-15
Function: DIAGNOSTICS .................................................................................................................................. 5-16
Function: STATUS ............................................................................................................................................. 5-17
Function: PURGE .............................................................................................................................................. 5-18
Function: TEST DISPENSE ......................................................................................................... ...................... 5-19
Function: FORMAT MEMORY EXP. CARD ....................................................................................................... 5-20
Function: TEST RECEIPT PRINTER................................................................................................................. 5-21
Function: VERSION #’S ..................................................................................................................................... 5-22
Function: MORE DIAGNOSTICS....................................................................................................................... 5-23
Function: RESET/TEST MODEM ...................................................................................................................... 5-24
Function: SCAN CARD ...................................................................................................................................... 5-25
Function: LANGUAGE/IDIOMA ......................................................................................................................... 5-26
Function: ENGLISH/INGLES ............................................................................................................................. 5-27
Function: SPANISH/ESPANOL .......................................................................................................................... 5-28
Function: ENABLE/DISABLE CUST. OPTION ........................................................................................... ........ 5-29
Function: JOURNAL .......................................................................................................................................... 5-30
Function: PRINT JOURNAL............................................................................................................................... 5-31
Function: CLEAR JOURNAL ......................................................................................................... .................... 5-32
Function: PRINT LAST X ENTRIES.................................................................................................. ................. 5-33
Function: PASSWORD MAINTENANCE ........................................................................................................... 5-34
Function: MASTER PASSWORD ....................................................................................................................... 5-35
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Function: ADMINISTRATION PASSWORD ....................................................................................................... 5-36
Function: TERMINAL CONFIGURATION .......................................................................................................... 5-37
Function: PRINTER SETTINGS ........................................................................................................................ 5-38
Function: SET PRINT LENGTH ......................................................................................................................... 5-39
Function: LOW RECEIPT PAPER ..................................................................................................... ................. 5-40
Function: PRINTER GRAPHICS........................................................................................................................ 5-41
Function: RANDOM/LEVEL PRIZE COUPONS ............................................................................................ .... 5-42
Function: ENTER LEVEL PRIZE MSG. ................................................................................................ ............. 5-43
Function: ENTER RANDOM PRIZE MSG. ........................................................................................................ 5-44
Function: ENABLE/DISABLE COUPON AWARDS............................................................................................ 5-45
Function: SET LEVEL PRIZE AMOUNT ............................................................................................................ 5-46
Function: SET RANDOM WINNING % .............................................................................................................. 5-47
Function: CHANGE MESSAGES....................................................................................................................... 5-48
Function: MARKETING MESSAGE ................................................................................................................... 5-49
Function: SURCHARGE MESSAGES .................................................................................................... ........... 5-50
Function: WELCOME MESSAGE ...................................................................................................................... 5-52
Function: SURCHARGE OWNER....................................................................................................... ............... 5-53
Function: EXIT MESSAGE ................................................................................................................................ 5-54
Function: STORE MESSAGE ............................................................................................................................ 5-55
Function: TERMINAL OWNER .......................................................................................................................... 5-56
Function: TERMINAL PARAMETERS ................................................................................................................ 5-57
Function: SET TERMINAL # .............................................................................................................................. 5-58
Function: RESET SEQ #.................................................................................................................................... 5-59
Function: SURCHARGE MODE........................................................................................................ ................. 5-60
Function: SURCHARGE PERCENT .................................................................................................................. 5-61
Function: ENABLE/DISABLE SURCHARGE ..................................................................................................... 5-62
Function: SURCHARGE LOCATION ................................................................................................................. 5-63
Function: BLOCK ISO’S..................................................................................................................................... 5-64
Function: SURCHARGE AMOUNT.................................................................................................................... 5-66
Function: CASSETTE SETUP ........................................................................................................................... 5-67
Function: LOW CURRENCY .............................................................................................................................. 5-68
Function: INTERNATIONAL CURRENCY.......................................................................................................... 5-69
Function: MAXIMUM AMOUNT ......................................................................................................................... 5-70
Function: MULTIPLE AMOUNT ......................................................................................................................... 5-71
Function: EXTENDED AMOUNT ....................................................................................................... ................ 5-72
Function: FAST CASH AMOUNT....................................................................................................................... 5-73
Function: KEY MANAGEMENT ......................................................................................................................... 5-74
Function: ENTER MAC MASTER KEY .............................................................................................................. 5-75
Function: ENTER PIN MASTER KEY ................................................................................................................ 5-77
Function: INJECT MASTER KEYS .................................................................................................... ................ 5-79
Function: ENTER MAC WORKING KEY ........................................................................................................... 5-80
Function: ENTER PIN WORKING KEY ............................................................................................................. 5-82
Function: DOWNLOAD WORKING KEYS ......................................................................................................... 5-84
Function: TELEPHONE ..................................................................................................................................... 5-85
Function: PRIMARY NUMBER .......................................................................................................................... 5-86
Function: BACKUP NUMBER ............................................................................................................................ 5-87
Function: DATAPAK ACCESS CODE ................................................................................................... ............. 5-88
Function: PREDIAL ON/OFF ............................................................................................................................. 5-89
Function: COMPUSERVE ID ............................................................................................................................. 5-90
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SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL - MODEL 9610
Function: MODEM SETUP ................................................................................................................................ 5-91
Function: DIAL MODE ....................................................................................................................................... 5-92
Function: DIAL RATE......................................................................................................................................... 5-93
Function: BAUD RATE....................................................................................................................................... 5-94
Function: MODEM SETUP STRING .................................................................................................................. 5-95
Function: RESET/TEST MODEM ...................................................................................................................... 5-96
Function: MORE (TERMINAL PARAMETERS)............................................................................................ ...... 5-97
Function: ADJUST VOLUME/CONTR ............................................................................................................... 5-98
Function: RECEIPT OPTION ............................................................................................................................. 5-99
Function: TRITON CONNECT ......................................................................................................................... 5-100
Function: PRIMARY NUMBER ........................................................................................................................ 5-101
Function: BACKUP NUMBER .......................................................................................................................... 5-102
Function: ALARM NUMBERS .......................................................................................................................... 5-103
Function: PRIMARY ALARM NUMBER ........................................................................................................... 5-104
Function: BACKUP ALARM NUMBER............................................................................................................. 5-105
Function: ENABLE/DISABLE CALL BACK ...................................................................................................... 5-106
Function: ENABLE/DISABLE TRITON CONNECT .......................................................................................... 5-107
Function: ATM MONITORING........................................................................................................ .................. 5-108
Function: STATUS MONITORING ..................................................................................................... .............. 5-109
Function: HEARTBEAT MESSAGE ................................................................................................................. 5-110
Function: AD SCREENS ............................................................................................................ ...................... 5-113
Function: COMMUNICATION HEADER .......................................................................................................... 5-114
Function: MORE (TERMINAL PARAMETERS)............................................................................................ .... 5-115
Function: ALARM THRESHOLDS ................................................................................................................... 5-116
Function: SET LOW CASH THRESHOLD ....................................................................................................... 5-117
Function: SET JOURNAL THRESHOLD ......................................................................................................... 5-118
Function: SET SCHEDULED JOURNAL ......................................................................................................... 5-119
Function: VIEW/MODIFY OPTIONS ................................................................................................................ 5-120
Function: ACTIVATE ........................................................................................................................................ 5-121
Function: DEACTIVATE ................................................................................................................................... 5-122
Function: SELECT FEATURE NUMBER ......................................................................................................... 5-123
Function: DATE / TIME FUNCTIONS ................................................................................................. ............. 5-124
Function: SET DATE FORMAT ........................................................................................................................ 5-125
Function: SET DATE / TIME ............................................................................................................................ 5-126
Function: SET DATE........................................................................................................................................ 5-127
Function: SET TIME.............................................................................................................. ........................... 5-128
Function: TRANSACTION TYPES ................................................................................................................... 5-129
Function: ACCOUNT TYPES........................................................................................................................... 5-130
SECTION 6 - MAINTENANCE ............................................................................................................................. 6-1
Introduction .......................................................................................................................................................... 6-2
Cleaning the Enclosure ........................................................................................................................................ 6-2
Cleaning the Display ............................................................................................................................................ 6-3
Replenishing the Receipt Paper........................................................................................................................... 6-3
Card Reader Cleaning.......................................................................................................................................... 6-5
Card Reader Problems......................................................................................................................................... 6-5
Can’t Insert Card Fully.......................................................................................................................................... 6-5
Communication Problems .................................................................................................................................... 6-6
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SINGLE-CASSETTE CASH DISPENSER OPERATION MANUAL - MODEL 9610
SECTION 7 - JOURNAL ENTRIES ..................................................................................................................... 7-1
Journal Entries ..................................................................................................................................................... 7-2
SECTION 6 - MAINTENANCE ............................................................................................................................. 8-1
Introduction .......................................................................................................................................................... 8-2
Error Recovery ..................................................................................................................................................... 8-2
Resetting the Cash Dispenser.............................................................................................................................. 8-2
Miscellaneous Error Codes .................................................................................................................................. 8-3
APPENDIX A - MECHANICAL LOCK .................................................................................................................A-1
About the Dial.......................................................................................................................................................A-2
To Lock.................................................................................................................................................................A-2
Changing the Combination...................................................................................................................................A-2
APPENDIX B - ELECTRONIC LOCK ................................................................................................................. B-1
APPENDIX C - WARRANTY POLICY ................................................................................................................ C-1
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SECTION 1
INTRODUCTION
What’s in This Manual
This manual describes all operating features of the Model 9610 Single-Cassette Cash Dispenser.
The setup and operating procedures given in this manual are ap­plicable to the Model 9610 Single-Cassette Cash Dispenser. If your Cash Dispenser does not have the ability to perform some of the features described in this manual, it is because your processor does not support the feature or the dispenser was purchased with­out that particular option.
In this manual, the terms Cash Dispenser, Dispenser, or Terminal are used interchangeably .
Business Hours Service
The Model 9610 is certified for Business Hours Service. This means that the currency should be removed from the dispenser and stored in a safe location when the business is closed to the public.
SECTION 1 - INTRODUCTIONOPERATION MANUAL - MODEL 9610
Single-Cassette Cash Dispenser Features
The general features of the Model 9610 Single-Cassette Cash Dis­penser are summarized in the following list:
Uses an ordinary dial-up telephone line, instead of an expensive leased line.
2400 bps (bits-per-second) modem standard (optional 14400 and 33600 bps modems available).
Note tray holds approximately 750-1000 notes (average 800 notes). Actual capacity depends upon currency quality and thickness.
Storage compartment integrated into note tray holds rejected notes for safekeeping and ease of accountability.
Reliable friction-feed cash dispensing mechanism.
High-capacity electronic journal can store up to 2045 of the
most recent transactions for later printout.
Intuitive, user-friendly keypad and display interface.
320 x 240 dot resolution gray-scale (16 shades of gray) backlit
Liquid Crystal Display (LCD). Optional Color LCD display available.
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Flush-mounted magnetic dip-style card reader.
Fixed-head thermal printer designed for quiet operation.
Modular design for ease of maintenance.
Standard Features
The standard features of the 9610 Cash Dispenser are summa­rized in the following paragraphs.
Improved Monochrome Graphic Display Support
The rendering of gray-scale images has been improved signifi­cantly . The availability of a more life-like rendering of monochrome graphics can make the use of these images a more appealing op­tion in certain applications.
256-Color Ad Graphic Display Support
SECTION 1 - INTRODUCTIONOPERATION MANUAL - MODEL 9610
ATM Software Release 4.1 (and higher) delivers support for the new 256-color display feature of Triton Systems A TMs. Ad Graphic screens can now be displayed using a richer palette of 256 colors.
MAC Data Encryption Support
ATM Software Release 4.1 (and higher) implements support for the Message Authentication Code (MAC) data encryption proto­col. This capability is typically referred to as “MAC-ing”. NOTE: This feature is currently only available in the Triton Standard ver­sion of ATM Software Release 4.1. Also, the SPED option (de­scribed below) is required to support MACing.
MACing Provides increased protection for message traffic to and from the ATM.
SPED PIN Entry Device Support
The newest ATM EPROM upgrade, along with Software Release
4.1, support an optional feature of Triton Systems ATMs known as
the Secure PIN Entry Device, or SPED. Note that the SPED option is required in order to support MACing.
SPED is an encryption system that offers additional protection for the customer PIN during entry at the ATM keypad.
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DATAPAK 3000 Communications Protocol Sup­port
ATM Software Release 4.1 is DATAPAK 3000 protocol-compliant. This new capability enables the ATM to interface with designated DATAPAK intermediaries (in the Canadian market region), who in turn provide connectivity to the appropriate transaction processor. NOTE: This feature is only available for use in the Canadian mar­ket.
DATAPAK 3000 connectivity is typically faster and more cost-ef­fective than a direct dial-up connection between the ATM and the transaction processor.
Standard Features of the Single-Cassette Cash Dispenser
The following paragraphs provide descriptions of the standard fea­tures of the Cash Dispenser.
SECTION 1 - INTRODUCTIONOPERATION MANUAL - MODEL 9610
Close Scheduling
This function enables the operator of the terminal to establish a time at which the terminal will automatically initiate a close opera­tion with the processor. If only manual initiation of a close is de­sired, this feature can be turned off.
Exit Message
This feature allows a message to be displayed to the customer at the conclusion of a transaction. The content of the message is determined by the operator.
Predial Capability
By initiating the call to the processor immediately after the PIN is keyed in, the actual transaction, once selected, can be completed more quickly. If desired, the predial capability can be disabled, in which case the call to the processor will not be made until after the customer actually chooses a transaction.
Alarm Thresholds
NOTE: This feature must be used in conjunction with Triton Con­nect version 3.0 or later.
This feature enables the terminal to detect and automatically re­port the following conditions to a remote personal computer (PC) that is running Triton Connect (version 3.0 or later):
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1.) The level of cash in the cassette has fallen below a pre-defined threshold.
2.) The number of journal entries has risen above a pre-defined threshold.
3.) Scheduled transfer of electronic journal data to a remote Triton Connect host computer. This time can be set at the terminal or via Triton Connect
Transaction and Account Type Configuration
This feature enables the terminal operator to select the types of transactions (transfers or balance inquiries) or accounts (savings or credit card) that will be presented to the customer. This feature does not affect the availability of checking account withdrawal trans­actions, which are always presented.
Electronic Journal
The Cash Dispenser features a solid state electronic journal, in­stead of the traditional mechanical journal printer. The electronic journal is based on proven Triton technology and provides improved reliability and ease of use.
SECTION 1 - INTRODUCTIONOPERATION MANUAL - MODEL 9610
The details of each transaction are stored in the journals memory , and can be retrieved at a later date. When needed, just the infor­mation desired can be recalled and a printout of the records made.
Normally, journal data is printed by the units receipt printer, but with the optional Triton Connect software package the information can be sent to a remote PC (Personal Computer) for storage and subsequent analysis.
The information in the electronic journal is maintained in a safe and secure environment. The journal is physically located in the lower security cabinet of the unit, making it as secure as the cash itself. Even after a transaction record has been printed to the re­ceipt printer, it can still be read and printed again. Old records are retained in the electronic journal until 2045 records have been stored, at which time the journal must be printed or cleared.
The software on the terminal makes it easy to retrieve stored infor­mation as often as necessary . From the operators standpoint, use of the journal is simple. All that is required of the operator is to do a PRINT JOURNAL command on a regular basis.
Typically , the journal should be printed out whenever a DA Y CLOSE is completed, although this is not a requirement.
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When the PRINT JOURNAL command is selected, only the records acquired since the last PRINT JOURNAL command will be printed. Therefore, you dont have to keep track of what record was printed last, because the terminal does it for you.
If the printed copy of a group of records is accidentally lost or de­stroyed, or the receipt printer runs out of paper before completely printing a group of records, it is a simple matter to reprint them, since they remain stored in the journal (until overwritten, as ex­plained earlier).
Distributor EPROM Access With Challenge
This feature provides increased security by allowing each distribu­tor to select their own unique EPROM access code for each termi­nal they sell or service. Procedures for entering and changing the EPROM Access Code are contained in the Cash Dispenser Instal­lation and Service Manual.
SECTION 1 - INTRODUCTIONOPERATION MANUAL - MODEL 9610
Status Monitoring
This feature (not available with all versions of the terminals oper­ating software) allows information about the operational status of the terminal to be provided to the processor. The feature is acti­vated using the terminals Management Functions.
Language Option
The Cash Dispenser has a screen language option. This option allows the terminal user to select a preferred language (such as Spanish) when beginning an ATM transaction.
International Monetary Support
This feature allows installation and service personnel to select one of a number of monetary symbols (such as C, ¢, $, ƒ, L, Pt., £, Q, ¥) that describe the type of currency that will be dispensed by the Cash Dispenser. The default symbol can be viewed and changed through the Management Functions.
Six-Digit Amount Entry Fields
U.S. domestic versions of the terminal operating software allow up to six digits to be entered in all fields where a cash amount is ex­pected. Some international versions of the software allow extended field-lengths (see Extended Fields).
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Receipt Printer Paper Low Option
This features allows the end user to determine whether or not the terminal is allowed to continue processing transactions when the receipt printer paper is low.
Quad-Port Module
The Quad-Port Module is a serial interface board that provides four independently assignable and software configurable serial I/ O ports. These ports are RS-232C compliant interfaces that can support baud rates through 33,600 baud. The capabilities of the module are such that new Cash Dispenser features that require serial interfaces can readily be supported. The LED Sign is an example of an option that requires the Quad­Port Module.
Memory Expansion Modules
SECTION 1 - INTRODUCTIONOPERATION MANUAL - MODEL 9610
To take advantage of the new graphics handling features of the Cash Dispenser, the terminal must be equipped with at least one Memory Expansion Module. Memory Expansion Modules are avail­able with the following memory capacity:
1 Megabyte (Part Number 9600-0004) 2 Megabytes (Part Number 9600-0031) 4 Megabytes (Part Number 9600-0032)
Two Memory Expansion Modules can be installed in slots four and five of the terminals Electronic Enclosure.
Jumper Settings
Memory Expansion Modules have jumpers that must be installed in the right position to operate correctly. The Memory Expansion Module installed in slot 4 of the card cage must have the jumpers across pins 1 and 2 of J1 and J2. If a second Memory Expansion Module is installed, it will be put in slot 5 of the card cage. The jumpers on the second Module must be installed across pins 2 and 3 of J1 and J2.
Formatting a Memory Module
A Memory Expansion Module is formatted so that it is ready to accept downloaded files from the Triton Connect Host Computer. All Single-Cassette Cash Dispenser Memory Expansion Modules are shipped from the factory formatted. If it becomes necessary to format a Memory Expansion Module, it can be accomplished by two methods.
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Formatting a Memory Expansion Module from a Triton Connect Host Computer
The first method uses Triton Connect to send a message to the terminal from the Triton Connect Host Computer that tells it to for­mat a Memory Expansion Module. It uses the Reformat Memory Options found in the Ad Graphics/File Manager folder of the T ermi­nal Parameters Option in the Triton Connect Terminal Manager to format the Module. There are separate options to format memory modules 1 and 2.
Formatting a Memory Expansion Module at the Local Terminal
The Memory Expansion Modules can also be formatted from the local terminal through the Management Functions. Refer to Sec­tion 5, Management Functions, for procedures.
SECTION 1 - INTRODUCTIONOPERATION MANUAL - MODEL 9610
AD Screens
An Ad Screen is a promotional or advertising graphic that is dis­played on the Cash Dispenser LCD screen. It is displayed alter­nately with the Customer Welcome screen graphic (while the ter­minal is idle) and while a customer transaction is being processed. Triton Connect Software Release 1.8 or higher is required to sup­port the use of AD Screens.
Triton Connect has the ability to format 16-bit color graphics for use in AD Screens (this requires the optional 16-color LCD dis­play), to format monochrome graphics for use in receipt printouts, and to create text-based messages.
Once formatted, the graphics and text-based messages can be downloaded to a terminal by the Triton Connect host computer. The time of day a specific Ad Screen is displayed and the duration it will be displayed can also be controlled.
To display AD Screens a terminal must have at least one optional Memory Expansion Module installed. All Cash Dispensers can display text-based Ad Screens with no additional hardware.
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Text-Based AD Screens
Text-based AD Screens can be displayed to the customer while the terminal is performing a transaction. A maximum of four text­based ads can be displayed during the interval that the “Transac- tion Processing - Please Wait message screen is being shown to the customer. Each ad consists of up to eight lines of text, and each ad can be displayed for an operator-specified duration. The messages are created and downloaded to the terminal using Tri­ton Connect Software Release release 1.8 or above.
Receipt Printer Graphics
Triton Connect Software Release 1.8 or higher allows a bit-mapped graphic image in .bmp format to be downloaded to the terminal. This graphic is printed on the receipt when the PRINTED GRAPHIC option is enabled through the Management Functions. This fea­ture requires the addition of a Memory Expansion Module.
SECTION 1 - INTRODUCTIONOPERATION MANUAL - MODEL 9610
Prize Coupons Option
The Cash Dispenser may be configured to award prize coupons to customers on a random chance or a withdrawal amount-deter­mined basis. Coupons are awarded as printed messages pre­sented to the customer on a separate receipt. The messages con­sist of four lines of text, with up to 40 characters in each line. The text of the message is entered from the terminals keypad.
There are two methods of awarding coupons. The RANDOM ap­proach awards coupons randomly within a specified percentage range (such as 3% of transactions) set in the management Func­tions.
The LEVEL approach awards a coupon to each customer that with­draws an amount equal to or greater than a specific dollar value that is set in the Management Functions.
When a coupon is awarded, the cash dispenser beeps a distinc­tive tone, displays a message to alert the customer and prints a coupon after the money is dispensed (but before the customer re­ceipt is printed). The prize coupon is printed on a separate receipt and a full cut is made between the coupon and the customer re­ceipt.
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Receipt Option
This feature gives customers the option of receiving or not receiv­ing a receipt after completing a withdrawal transaction. The fac­tory default for the RECEIPT OPTION is disabled, meaning a re­ceipt will always be issued after each withdrawal transaction.
If the RECEIPT OPTION is enabled, the customer is given the option of choosing to receive or not receive a printed receipt at the end of the withdrawal transaction. If the customer fails to make a choice, the receipt will be printed automatically after a 40-second delay.
Color Display Option
The Cash Dispenser can be equipped with an optional 16-color LCD display . As with the standard gray-scale display , the customer is guided through a transaction by selecting various options from menus that are presented on the LCD. Additionally, the terminal has the capability of displaying promotional information (AD Screens) in color while it is idle or when the customer is waiting for a transaction to be completed.
SECTION 1 - INTRODUCTIONOPERATION MANUAL - MODEL 9610
Triton Connect
Triton Connect is an optional software package available through your service provider that facilitates remote data retrieval and moni­toring of your Triton Systems Cash Dispenser. The advantages of this feature are reduced service calls and simplified terminal con­figuration changes, which in turn provides more immediate and economical service for you.
The Triton Connect software runs on a remote host computer , and uses standard dial-up telephone lines to access and monitor the terminal. Triton Connect operates by dialing up the terminal and retrieving its data.
The Triton Connect host computer can monitor your Cash Dispenser 24 hours a day , seven days a week, and can receive an incoming call from the Cash Dispenser if there is a system error or service is required.
The Terminal Configuration options in the Management Functions area enable you to activate or deactivate Triton Connect access to the terminal.
Key information about the status of the terminal is collected and stored at a central location by your service provider.
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With this data, customer transaction reports can be developed that make it easy to monitor your Cash Dispensers performance, sched­ule cash replenishment, and provide instant status for service dis­patch should a problem occur.
Extended Amounts
The standard length of a currency amount entry field is 6 charac­ters in U. S. domestic versions of the terminal operating software. In some international applications this length is insufficient to allow the entry of the full range of monetary values available in the local currency type. The Extended Amounts feature allows the selection of 12-character currency amount entry fields for those applications that require it.
Once selected, the Cash Dispenser can accept the entry of ex­tended amounts for customer withdrawal and transfer transactions. The feature is activated using the terminals Management Func­tions.
SECTION 1 - INTRODUCTIONOPERATION MANUAL - MODEL 9610
LED Sign Option
This option consists of a display panel and associated hardware and firmware that enables a Cash Dispenser to display messages and animated themes using a variety of special effects. The LED Sign is available in either Lowtopper or Hightopper versions.
The LED Sign requires version 3.0 (or higher) Terminal Software, a Quad-Port Module, and a version SD01.04 (or higher) EPROM. T o control the LED Sign, you will need T riton Connect for Windows 95, version 1.9.1 or later. The LED Sign can also be operated us­ing an optional hand-held infrared remote control.
Specific instructions for operating the LED Sign are contained in the Triton Connect User Manual, or the LED Sign Remote Control Operation Manual, as applicable.
Date/Time Format
This option allows the operator to select either MM/DD/YY or DD/ MM/YY as the format the terminal will use when printing receipts and other reports.
Dispense Counter
This features counts the number of bills that have been dispensed from the currency cassette and prints the total on the Receipt Printer Test report
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SECTION 2
BASIC OPERATION
Introduction
This chapter describes the basic operation of the terminal. The following topics are covered:
1.) Menu-Based Operation. This section gives a general overview of the terminal display interface.
2.) Keypad Operation. Describes the layout and use of the display and alphanumeric keypads.
3.) Changing to Management Functions. Describes how to access the terminals Management Functions.
Menu-based Operation
The terminal operates as a menu driven system. Messages and menu options presented on the LCD display screen guide the user’s actions. The desired menu option is selected by pressing one of the screen keys located to the left and right of the display . For the purpose of security many screens timeout after a preset time inter­val, usually 30 seconds. The timeout length may vary depending on the function being performed.
SECTION 2 - BASIC OPERATIONOPERATION MANUAL - MODEL 9610
When a screen timeout occurs, a screen is presented which asks the user if more time is needed. If the user chooses NO, the Cus­tomer Welcome screen will be presented. If YES is chosen, the user is returned to the function that was active prior to the timeout. If the user does not make a selection within an additional 30­second countdown period the terminal will automatically go to the Customer Welcome screen.
When the unit is turned on, the dispenser will beep once and the Top Menu, shown in Figure 2-1, will appear on the display screen after a few seconds. From the Top Menu, you can either:
1.) Activate the terminal to perform customer transactions by pressing the key next to CUSTOMER TRANSACTIONS.
2.) Enter the terminal system management area by pressing the key next to MANAGEMENT FUNCTIONS.
If you do not select a menu choice within 30 seconds the terminal will automatically default to the Customer Welcome screen (a ben­efit of this feature is that in the event of a power interruption the terminal will automatically begin accepting customer transactions shortly after power is restored).
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Keypad Operation
See Figure 2-2. The user interface of the terminal consists of the LCD display and 24 rubber keys on three keypads. The primary menu navigation keys are arranged in two four-key groups, one group on either side of the LCD display . The main keypad consists of 10 alphanumeric keys, two arrow keys and four large control keys, all located in a 16-key group beneath the LCD display.
All of the keys that a customer would use to conduct transactions have an integral raised Braille symbol to conform to the require­ments of the Americans with Disabilities Act. To activate a key, press it until a beep is heard. If the key does not beep, it means that the key is not active for the current function, or the key was not pressed firmly enough.
The entry of numeric characters via the keypad is straightforward: simply press the desired key. However, in certain management function screens it may be necessary to enter alphabetic charac­ters, a procedure that requires a little more explanation. On such screens a flashing cursor will be evident on the display , represent­ing the location where the next character you enter will be dis­played. To enter a letter or punctuation mark, you will first press the <BLUE> key, and then you will press the number that has the letter or other character you want.
SECTION 2 - BASIC OPERATIONOPERATION MANUAL - MODEL 9610
Each of the numbered keys (<0> through <9>) has six characters available. See Figure 2-3, Alphanumeric Keypad, and Table 2-1, Keypad Characters. On most of these keys (<2> through <9>), the first three of the available characters are alphabetic, and are printed on the keycap above the number character. T wo keys, the <0> and <1>, are different. The <0> key does not show any additional char­acters, while the <1> key shows two alphabetic characters (QZ).
The first character on the first key (0-9) you press after the <BLUE> key will be displayed at the current cursor position. Pressing the same key repeatedly will cycle the displayed letter through the avail­able character choices for that key (X1-X6). When the desired character is displayed, press the <RIGHT ARROW> key to lock it in and move the cursor to the next position. Repeat these steps to enter the next character.
The <RIGHT ARROW> and <LEFT ARROW> keys are used in most alphanumeric data entry situations. The <LEFT ARROW> is used to back up and erase a character. The <RIGHT ARROW> is used to lock in a character. These keys will auto-repeat if held down for more than one second.
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The <CHANGE> key can be used to clear an entry and start over. The <CANCEL> key will abort the current transaction.
The keys located beside the display are called the Screen Keys. They are used in the selection of menu functions. A Screen Key is only active when a function or menu option name is displayed be­side the key.
SECTION 2 - BASIC OPERATIONOPERATION MANUAL - MODEL 9610
Accessing Management Functions
You can enter the terminal MANAGEMENT FUNCTIONS main menu screen by performing any one of the three procedures listed below:
1. If the Customer Welcome screen is being displayed, press and hold down the <BLUE> key; while holding down the <BLUE> key, press the <1> key. Release both keys. After a moment the Top Menu screen (shown in Figure 2-1) will be displayed. Select the MANAGEMENT FUNCTIONS option.
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2. Reset the terminal by removing and reapplying power to the terminal. When the Top Menu is displayed select MANAGEMENT FUNCTIONS.
3. Remove and then reapply power to the terminal using the ON/ OFF switch located on the right side of the card cage inside the upper enclosure of the terminal. When the Top Menu is displayed select MANAGEMENT FUNCTIONS.
The Top Menu allows you to choose one of two options, CUS­TOMER TRANSACTIONS or MANAGEMENT FUNCTIONS. Se­lecting CUSTOMER TRANSACTIONS changes the display to the Customer Welcome screen so the terminal is ready to perform customer transactions. Selecting MANAGEMENT FUNCTIONS opens the password screen, which in turn provides access to menus that are used for changing or viewing terminal parameters.
Whenever the MANAGEMENT FUNCTIONS choice is selected, the terminal will ask for a password to be entered. For a first-time configuration, enter the default MASTER P ASSWORD of ’123456’ on the keypad and then press the <OK> key. This ‘default’ pass­word will be valid until it is changed.
SECTION 2 - BASIC OPERATIONOPERATION MANUAL - MODEL 9610
**NOTE**
The operator of the terminal must change the MAS­TER PASSWORD to a new password when the instal­lation is complete.
The Top Menu serves an alternative purpose in the event of a ma­chine malfunction or other error condition. Such conditions are nor­mally reported by an OUT OF SERVICE message screen. The typical response to this message is to reset the terminal. After re­setting the terminal the Top Menu screen will display any appli­cable status messages and error code numbers.
The two options presented in such instances will be RESET ER­ROR and MANAGEMENT FUNCTIONS. Press RESET ERROR to attempt to clear the error, or enter the MANAGEMENT FUNC­TIONS area, as desired. See Section 8, Error Recovery, for more information.
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SECTION 3
INITIAL SETUP
Initial Setup Parameters
There are a number of configuration parameters that must be set when a Cash Dispenser is installed. These parameters do not need to be set in any particular order, but they MUST be entered into the Cash Dispenser to enable customer transactions to take place. Once they are set, they are retained internally , even when the Cash Dispenser is turned off.
Detailed procedures describing the step-by-step setup of each ter­minal parameter are located in Section 5 of this manual.
Terminal Number
The Terminal Number is a unique string of alphanumeric charac­ters (numbers and/or letters) that identifies your Cash Dispenser to the processor. The Terminal Number is assigned to your Cash Dispenser by your processor
SECTION 3 - INITIAL SETUPOPERATION MANUAL - MODEL 9610
The Terminal Number and TELEPHONE NUMBER MUST be set before the Cash Dispenser can go on-line and before the commu­nications key can be downloaded.
Telephone Number
The Cash Dispenser communicates to your host processor over a dial up phone line. The phone number of the processor must be entered before live transactions can be performed.
Surcharge Mode
Some networks allow a surcharge, or terminal fee, to be imposed on withdrawal transactions. If surcharges are in use on your net­work, you are required to notify the customer of the possibility of an additional fee before the transaction is processed. The cus­tomer must be given a chance to cancel the transaction.
Setting the SURCHARGE MODE to ENABLED will cause the sur­charge warning screen to be displayed after the customers card is inserted. The surcharge warning screen notifies the customer of a possible fee and its amount. The customer is given the opportu­nity to cancel the transaction at no charge or to accept the sur­charge and continue with the transaction.
If your network does not allow surcharges, the SURCHARGE MODE must be set to DISABLED.
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The amount of the surcharge is stored in the Cash Dispenser and displayed to the customer. The surcharge amount displayed on the screen can be set manually via the SURCHARGE AMOUNT menu. In some cases this value is downloaded from the processor at the same time the communications key is downloaded.
Manually changing the surcharge amount to a different value does not automatically change the surcharge collected by the processor for a transaction. It will only change the surcharge in the surcharge­warning message shown to the customer and NOT the actual fee collected for the transaction, so be sure the values are the same AND are accurate!
Multiple Amount
This is the value of the denomination of the cash in the currency cassette. It must be set to a value that is at least 1/50th of the MAXIMUM AMOUNT. For example, if the MAXIMUM AMOUNT is
500.00, then the MULTIPLE AMOUNT must be at least $10.00
($20.00 would also work). A value of $5.00, however, could not be used unless the maximum amount was set no greater than $250.00 ($5.00 X 50=250).
SECTION 3 - INITIAL SETUPOPERATION MANUAL - MODEL 9610
The factory default for the MULTIPLE AMOUNT is $0.00.
MAC Master/Working Keys
The MAC Master and Working keys are only used if an optional Secure Pin Entry Device (SPED) keypad has been installed and MAC-ing is being implemented.
The MAC MASTER KEY is used to decrypt the MAC WORKING KEY. Each key is a 16-character string, consisting of a combina­tion of the digits 0-9 and the letters A-F. The MAC MASTER KEY may be injected from a personal computer (using a special floppy disk), or entered manually at the keypad.
PIN Master/Working Keys
The PIN MASTER KEY is used to decrypt the PIN WORKING KEY . The Pin MASTER KEY was referred to as the MASTER KEY in previous versions of A TM operating software. The PIN WORKING KEY was referred to as the COMMUNICATIONS (COMMS) KEY.
Each key is a 16-character string, consisting of a combination of the digits 0-9 and the letters A-F. The PIN MASTER KEY may be entered manually, or may be injected from a personal computer, using a special floppy disk. The PIN WORKING KEY may be en­tered manually or downloaded from the processor.
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Other Required Parameters
In addition to the configuration parameters described in the previ­ous paragraphs, there are several other parameters that will need to be entered into the Cash Dispenser to complete its setup. The procedures for setting each of these parameters are found in Sec­tion 5 of this manual. Some parameters are processor-specific and may not be available for all locations.
Maximum Amount
The maximum withdrawal limit must be entered into the Cash Dis­penser before any transactions can be completed. This number is the largest dollar amount allowed for a single withdrawal transac­tion. The maximum amount may be set from $1 to $999 in incre­ments of $1 and must be set to a multiple of the denomination of the currency in the cassette. Factory default is set to $500.00. The value must be a whole dollar amount only.
SECTION 3 - INITIAL SETUPOPERATION MANUAL - MODEL 9610
Whenever a withdrawal transaction is processed, the amount en­tered or selected is compared to the maximum amount param­eter. If the entry is larger, an error message warns the user and displays the maximum allowable amount. Additionally, the Maxi­mum Amount cannot be more than 50 times greater than the de­nomination of the currency in the cassette.
The Maximum Amount entered into the Cash Dispenser DOES NOT override any maximum set by a network. The transaction will be sent to the network if the amount entered or selected is less than the maximum. The network must still approve the requested amount.
Store Message
The Store Message consists of up to four lines of text that are printed at the top of each receipt and report. This message is typically used to print the store name, address and phone number.
Marketing Message
The Marketing Message consists of up to four lines of text that are printed at the top of each receipt and report (if a Store Message is used, the Marketing Message is printed below it). This message can be used for advertising purposes, sales notifi­cations, promotions, or other purposes.
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Surcharge Owner
The name of the surcharge owner is stored in the terminal and printed on the receipt.
Terminal Owner
The name of the Terminal Owner is stored in the terminal and dis­played to the customer in the surcharge-warning message.
Welcome Message
The Welcome Message consists of three lines of text that are dis­played on the Customer Welcome screen.
Language Option
This feature allows the terminal operator to select the language that is displayed to the customer during a transaction, as well as the language in which the Management Functions are presented. A feature is also provided that gives the customer the option of selecting a preferred language. Also, some terminal software ver­sions allow receipts to be printed using the non-English language choice.
SECTION 3 - INITIAL SETUPOPERATION MANUAL - MODEL 9610
Receipt Option
This feature allows the customer to select the option of receiving or not receiving a receipt at the completion of a transaction.
Coupon Options
Coupons are used for promotional purposes. The owner of the Cash Dispenser can use the Coupon Options feature to issue printed coupons from the receipt printer. Coupons are issued ran­domly (based on percentage) or whenever a customer uses the Cash Dispenser to withdraw more than a predetermined minimum amount of cash.
Date/Time Format
This option allows the operator to select either MM/DD/YY or DD/ MM/YY as the format the terminal will use when printing receipts and other reports.
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Setup Parameter List
Table 3-2, Terminal Setup Parameters, lists all of the operator­configurable parameters accessible through the Management Func­tions. The parameters described in the section on Intial Setup Pa­rameters have been highlighted for ease of reference. References to the specific pages in Section 5, Management Functions, are provided to help quickly locate the description and applicable setup instructions for each parameter. In most cases the factory default value of each parameter is also provided.
Although many of the parameters have been set at the factory , it is important to verify that the settings are appropriate. Factory de­fault values should be changed to reflect the actual settings and values required. Once the initial setup has been accomplished, take the time to review the table and make any additional configu­ration changes needed to customize the terminal for your applica­tion.
SECTION 3 - INITIAL SETUPOPERATION MANUAL - MODEL 9610
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SECTION 3 - INITIAL SETUPOPERATION MANUAL - MODEL 9610
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TRITON SYSTEMS, INC.
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SECTION 4
CURRENCY HANDLING
OPERATION MANUAL - MODEL 9610
SECTION 4 - CURRENCY HANDLING
Media Condition
If possible, store currency at room temperature for at least eight hours before dispensing from the trays.
The number of rejects can be directly influenced by the technique used to load the trays and the quality of the currency . Notes loaded into the mechanism trays must be in fit condition if a high level of performance (low reject and failure rate) is expected from the unit. Fit notes are defined as those that do not possess any of the defects listed here:
Unacceptable Notes
Adhesive or sticky substances on the surface of the paper.
Tears extending more than 1/2” from the edge of the currency.
Tears, holes, or missing sections in the body of the currency.
T ape on the surface of the currency used for repairing, patching
or any other purpose.
Staples, pins, or any other foreign body attached to the notes.
Corner folds of a size greater than 1/2 on either axis.
Two or more notes joined by any means.
Excessively crumpled or crinkled.
Preparing New or Uncirculated Notes
Remove the band around each bundle of notes. Separate the notes from each other by:
Striking the bundle hard against the edge of a table or similar object.
Flipping through each bundle of notes in both directions at each end.
Using a Note Counter.
Preparing Used Notes
Note: Used notes should not be limp and should be reasonably clean.
Remove the band around each bundle of notes.
Remove foreign objects (e.g. pins, paper clips, crumbs, etc).
Remove torn or very worn notes.
Straighten any folded notes.
Figure 4-1. The orientation of bowed notes.
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OPERATION MANUAL - MODEL 9610
SECTION 4 - CURRENCY HANDLING
Removing the Note Tray
1. Ensure the terminal is not in use before removing the note tray! Removing the note tray while the machine is in operation
(processing customer transactions, performing close operations, etc.) can cause the terminal to enter an Out of Service condition!
2. Open the outer fascia panel to gain access to the security container door, using the key lock on the front of the panel. Open the combination lock on the security container door and open the door to gain access to the dispensing mechanism.
3. To remove the note tray, grasp the tray handle and slide the tray out of the mechanism (See Figure 4-2).
Removing Rejected Notes
Figure 4-2. Removing a note tray from the dispensing mechanism.
The reject compartment is located nearest the handle side of the note tray . Check the compartment for rejected notes. Remove any notes present.
Y ou may wish to record the denomination and number of notes for use when balancing the note tray against the tray/day close records.
Loading the Note Tray
1. Move the pusher plate to the rear of the tray (toward the handle). Ensure the pusher plate is fully back. Maintain pressure on the pusher plate as needed while loading notes.
2. IMPORTANT: The shape of some notes may be affected by conditions of storage or bundling, preventing them from forming neat, even piles. If not corrected, such conditions may cause notes to be rejected by the dispensing mechanism.
To compensate for the most common conditions of slanting or cupped note piles, follow the directions given next.
Notes with no apparent shape problems are referred to as common notes.
Figure 4-3. Removing r ejected notes.
Figure 4-4. Loading note tray with currency.
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OPERATION MANUAL - MODEL 9610
Slanting pile
To avoid dispensing problems caused by a slanting pile, put the notes in neat bundles of no more than ½ to ¾ inches in thickness (100-200 notes). Turn every other bundle around to minimize slanting of the pile (bundle should have the same height on both sides, if possible).
Cupped bundle
SECTION 4 - CURRENCY HANDLING
Alternate slanted bundles.
T o avoid dispensing problems caused by cupped bundles, turn all the bundles with the cupped side towards the dispense opening of the note tray (opposite end from the handle).
Mixed (Slanting and Cupped) bundles
Separate the mixed currency into neat bundles of 100-200 notes of each type. Place the cupped bundles nearest the dispense opening of the tray, with the cupped side facing the opening. Turn every other slanted bundle around to give the bundles the same height on both sides and place after the cupped bundles.
Old and New Notes
Always place the bundles containing old notes into the cassette first (nearest the handle) and bundles containing new notes last (nearest the dispense opening).
Common notes
Simply place the prepared bundles in the tray.
Turn cupped sides toward dispense opening.
TRITON SYSTEMS, INC.
Place old notes together.
Figure 4-5. Compensating for various note conditions.
4-4
OPERATION MANUAL - MODEL 9610
3. Release the pusher plate against the notes.
4. Level the note pile. Compress the note pile slightly by hand. Single notes must not protrude from the bundle.
Note: When loading the note tray to full capacity, make sure that the pusher plate has a leeway of approximately 1/4-inch (5 mm) between the wall plate and the pusher plate .
5. Using the handle, slide the note tray into the dispensing mechanism. Make sure the note tray is fully inserted!
SECTION 4 - CURRENCY HANDLING
Figure 4-6. Release packer plate.
Figure 4-7. Level the note pile.
Figure 4-8. Slide note tray into dispenser mechanism.
TRITON SYSTEMS, INC.
4-5
SECTION 5
MANAGEMENT FUNCTIONS
MANAGEMENT FUNCTIONS
CLOSE
DIAGNOSTICS
LANGUAGE
IDIOMA
JOURNAL
PASSWORD
MAINTENANCE
TERMINAL
CONFIGURATION
EXIT
SECTION 5 - MANAGEMENT FUNCTIONSOPERATION MANUAL - MODEL 9610
INTRODUCTION
This section describes the Management Functions available for controlling the Cash Dispenser. When the CUST OMER WELCOME screen is displayed, you can access the MANAGEMENT FUNC­TIONS menu by following the procedure described next.
ACCESSING THE MANAGEMENT FUNCTIONS MENU
1.) Press and hold down the <BLUE> key; while holding down the <BLUE> key, press the <1> key. Release both keys. After a moment the Top Menu will be displayed.
2.) At the Top Menu (see figure below), select MANAGEMENT FUNCTIONS.
3.) Enter the Master or Administration password at the Password Entry display (see figure below). The factory default MASTER PASSWORD is 123456. The factory default ADMINISTRATION PASSWORD is ‘987654’.
When a valid password is entered, the Management Functions menu (see the figure on the next page) will be displayed. Once you have entered the Management Functions Menu you may per­form any of the functions allowed by the type of password used.
The ADMINISTRA TION password allows access to a limited group of functions such as CLOSE, DIAGNOSTICS, etc. The MASTER PASSWORD allows access to all functions performed with the ADMINISTRATION password plus access to the Cash Dispenser configuration functions.
Each MANAGEMENT FUNCTION description will include the func­tion name, instructions for accessing the function, a factory default value (if applicable) and any error conditions associated with the use of the function.
FUNCTION AVAILABILITY
Some function screens or options described on the following pages may be present but not accessible on your Cash Dispenser. In these cases when you attempt to access the function you will re­ceive a message informing you that the feature or hardware re­quired to support it is not available.
TRITON SYSTEMS, INC.
5-2
OPERATION MANUAL - MODEL 9610 SECTION 5 - MANAGEMENT FUNCTIONS
In other cases a function screen or option described here may not even be present in the Management Functions for your particular Cash Dispenser. In such cases this is because the function is not available in the version of terminal operating software currently loaded in the unit.
You may also notice that the factory default values for some func­tions on your terminal may differ from the values shown in this manual. Again, this is because versions of the terminal operating software customized for a particular processor may require non­standard default values for some parameters.
MANAGEMENT FUNCTIONS CHART
The chart on the next page shows the organization of the various Management Functions. Y ou can use this chart to quickly navigate to a particular function, or simply to see how functions are grouped and related together at different “levels” of the menu structure.
TRITON SYSTEMS, INC.
5-3
SECTION 5 - MANAGEMENT FUNCTIONSOPERATION MANUAL - MODEL 9610
MANAGEMENT FUNCTIONS LOOK-UP TABLE
1
2
3
4
5
6
7
CLOSE
5-7
SCHEDULE CLOSE TRIAL CASSETTE BALANCE
5-8 5-10
STATUS
5-17
RESET/TEST MODEM SCAN CARD
5-24 5-25
ENGLISH / INGLES
5-27 5-28
PRINT THE JOURNAL CLEAR JOURNAL PRINT THE LAST X ENTRIES
5-31
MASTER PASSWORD
5-35
DIAGNOSTICS LANGUAGE/IDIOMA
2
5-16
PURGE
5-18 5-19 5-20 5-21 5-22
SPANISH / ESPANOL
5-32
ADMINISTRATION PASSWORD
5-36
3 5
ENABLE CUSTOMER OPTION
MANAGEMENT FUNCTIONS
JOURNAL
5-26
5-30
CLOSE
TRIAL CLOSE DAY CLOSE
5-11
5-12 5-13
DIAGNOSTICS
TEST DISPENSE FORMAT MEMORY EXP. CARD
MORE DIAGNOSTICS
LANGUAGE / IDIOMA
5-29
DISABLE CUSTOMER OPTION
5-29
JOURNAL
5-33
PASSWORD MAINTENANCE
PASSWORD MAINTENANCE
6 87
5-34
SEND TERMINAL TOTALS
TEST RECEIPT PRINTER
TERMINAL CONFIGURATION
5-37
ENTER QTY IN CASSETTE CASSETTE CLOSE
5-14 5-15
VERSION #’S
MORE DIAGNOSTICS
5-23
4
PRINTER SETTINGS
8
9
10
11
12
13
14
5-38
SET PRINT LENGTH
5-39
ENTER LEVEL PRIZE MSG. ENTER RANDOM PRIZE MSG.
5-43
MARKETING MESSAGE SURCHARGE MESSAGES
5-49 5-50
SET TERMINAL # RESET SEQ #
5-58 5-59
SURCHARGE PERCENT ENABLE/DISABLE SURCHARGE
5-61
LOW CURRENCY
5-68
RANDOM/LEVEL COUPONS
9
LOW RECEIPT PAPER PRINTER GRAPHICS
INTERNATIONAL CURRENCY MAXIMUM AMOUNT MULTIPLE AMOUNT EXTENDED AMOUNT
5-42
5-40
5-44
5-62
5-69
TERMINAL CONFIGURATION
CHANGE MESSAGES
10 11
5-48
TERMINAL PARAMETERS DATE/TIME FUNCTIONS
PRINTER SETTINGS
5-41
RANDOM / LEVEL PRIZE MESSAGE
ENABLE/DISABLE COUPONS SET LEVEL PRIZE AMOUNT
5-45 5-46 5-47
CHANGE MESSAGES
WELCOME MESSAGE SURCHARGE OWNER
5-52
TERMINAL PARAMETERS
SURCHARGE MODE CASSETTE SETUP
5-60
13 14 15 16
SURCHARGE MODE
SURCHARGE LOCATION BLOCK ISO’S
5-63 5-64 5-66
CASSETTE SETUP
5-70
12
5-57
5-53 5-54
5-67 5-74
5-71
5-124
SET RANDOM WINNING %
EXIT MESSAGE
KEY MANAGEMENT
SURCHARGE AMOUNT
5-72
TRANSACTION TYPES
25
5-129
STORE MESSAGE TERMINAL OWNER
TELEPHONE MORE
FAST CASH AMOUNT
27 28
5-55 5-56
5-85 5-97
5-73
ACCOUNT TYPES
5-130
18
TRITON SYSTEMS, INC.
5-4
OPERATION MANUAL - MODEL 9610 SECTION 5 - MANAGEMENT FUNCTIONS
MANAGEMENT FUNCTIONS LOOK-UP TABLE
ENTER MAC MASTER KEY
15
16
17
18
19
20
21
5-75
PRIMARY NUMBER BACKUP NUMBER
5-86
DIAL MODE DIAL RATE
5-92
ADJUST VOLUME/CONTRAST
5-98
PRIMARY NUMBER
5-101 5-102
PRIMARY
5-104
STATUS MONITORING
5-109
ENTER PIN MASTER KEY INJECT MASTER KEY ENTER MAC WORKING KEY ENTER PIN WORKING KEY
5-77
5-79
5-80
5-82
TELEPHONE
KEY MANAGEMENT
DATAPAK ACCESS CODE PREDIAL ON/OFF COMPUSERVE ID
5-87
5-88 5-89 5-90
MODEM SETUP
BAUD RATE MODEM SETUP STRING RESET/TEST MODEM
5-93
5-94 5-95 5-96
MORE (TERMINAL PARAMETERS)
RECEIPT OPTION
5-99
TRITON CONNECT
5-100
ATM MONITORING AD SCREENS
19 21
5-108
5-113
TRITON CONNECT
BACKUP NUMBER
ALARM NUMBERS
5-103
ENABLE/DISABLE CALL BACK ENABLE/DISABLE T. CONNECT
20
5-106
5-107
ALARM NUMBERS
BACKUP
5-105
ATM MONITORING
HEARTBEAT MESSAGE
5-110
DOWNLOAD WORKING KEYS
5-84
MODEM SETUP
5-91
COMMUNICATION HEADER
5-114
17
MORE
5-115
22
22
23
24
25
26
27
28
ALARM THRESHOLDS
5-116
LOW CASH THRESHOLD
5-116
ACTIVATE
5-121
SET DATE FORMAT
5-125
SET DATE
5-127 5-128
TRANSFERS
5-129 5-129
SAVINGS
5-130 5-130
23
VIEW/MODIFY OPTIONS
5-120
SET LOW CASH THRESHOLD JOURNAL THRESHOLD
5-117
DEACTIVATE SELECT FEATURE NUMBER
5-122
SET DATE/TIME
5-126
SET TIME
BALANCE INQUIRIES
CREDIT CARD
24
5-116 5-118
5-123
26
MORE (MORE TERMINAL PARAMETERS)
ALARM THRESHOLDS
SET JOURNAL THRESHOLD
VIEW / MODIFY OPTIONS
DATE/TIME FUNCTIONS
SET DATE/TIME
TRANSACTION TYPES
ACCOUNT TYPES
SCHEDULE JOURNAL
5-116
SET SCHEDULED JOURNAL
5-119
TRITON SYSTEMS, INC.
5-5
SECTION 5 - MANAGEMENT FUNCTIONSOPERATION MANUAL - MODEL 9610
FUNCTION: MANAGEMENT FUNCTIONS
FACTORY DEFAUL T: N/A
ACCESS INSTRUCTIONS:
Select the MANAGEMENT FUNCTIONS option from the T op Menu (see page 5-2 for instructions on how to access the Top menu).
DESCRIPTION:
The MANAGEMENT FUNCTIONS menu allows the terminal op­erator to access the following functions:
1.) CLOSE
2.) DIAGNOSTICS
3.) LANGUAGE/IDIOMA
4.) JOURNAL
5.) PASSWORD MAINTENANCE
6.) TERMINAL CONFIGURATION
E
RROR CONDITIONS:
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
5-6
OPERATION MANUAL - MODEL 9610 SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: CLOSE
FACTORY DEFAUL T: N/A
ACCESS INSTRUCTIONS:
Select the CLOSE option from the MANAGEMENT FUNCTIONS screen to view the options available from the SELECT CLOSE FUNCTION menu.
DESCRIPTION:
The SELECT CLOSE FUNCTION menu allows the terminal op­erator to perform the following functions:
1.) SCHEDULE CLOSE
2.) TRIAL CASSETTE BALANCE
3.) TRIAL CLOSE
4.) DAY CLOSE
5.) SEND TERMINAL TOTALS
6.) ENTER QTY. IN CASSETTE
7.) CASSETTE CLOSE
E
RROR CONDITIONS:
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
5-7
SECTION 5 - MANAGEMENT FUNCTIONSOPERATION MANUAL - MODEL 9610
FUNCTION: SCHEDULE CLOSE
FACTORY DEFAUL T: OFF
ACCESS INSTRUCTIONS:
1.) Select CLOSE from the MANAGEMENT FUNCTION screen.
2.) Select SCHEDULE CLOSE.
DESCRIPTION: NOTE: ATM Software Version 4.0 (or later) is required to support
the Schedule Close function. This function allows you to turn on or off the SCHEDULE CLOSE
feature. It also provides access to the CHANGE SCHEDULE func­tion, which allows you to specify the time of day when a CLOSE process will be automatically initiated (if the SCHEDULE CLOSE feature is turned ON). When the feature is turned OFF, the close procedure must be initiated manually.
The current state of the SCHEDULE CLOSE feature is shown as either ON or OFF in the label on the left-hand side of the display. Press the button next to this label to toggle the state of the feature between ON and OFF.
The close information will be written to the Electronic Journal, al­lowing it to be printed out, or retrieved by a remote computer equipped with Triton Connect software (version 3.0 or later). Day Close reports initiated by this function will not be printed by the receipt printer.
E
RROR CONDITIONS:
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
5-8
OPERATION MANUAL - MODEL 9610 SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: CHANGE SCHEDULE
FACTORY DEFAUL T: N/A
ACCESS INSTRUCTIONS:
1.) Select CLOSE from the MANAGEMENTFUNCTION screen.
2.) Select SCHEDULE CLOSE.
3.) Select CHANGE SCHEDULE.
DESCRIPTION:
This function is used to set the time, in hours and minutes, at which the terminal will automatically initiate contact with the processor and perform a close operation. The time is entered in the form HH:MM:SS (hours, minutes, seconds). Do not enter the : char­acters separating the fields, just the fields themselves.
Press the ‘2’ key on the keypad to change the AM/PM setting to AM; press the 7 key to change the setting to PM.
Press CLEAR to erase everything and start over. Press the BACK­SP ACE key to back up and erase a single character. Press QUIT to escape without doing anything. Press SET TIME to load the entered time into the clock.
The Cash Dispenser will not let you enter an invalid number for hours or minutes. The clock will properly handle the rollover to the year 2000.
E
RROR CONDITIONS:
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
5-9
SECTION 5 - MANAGEMENT FUNCTIONSOPERATION MANUAL - MODEL 9610
FUNCTION: TRIAL CASSETTE BALANCE
FACTORY DEFAUL T: N/A
ACCESS INSTRUCTIONS:
1.) Select CLOSE from the MANAGEMENT FUNCTION screen.
2.) Select TRIAL CASSETTE BALANCE.
DESCRIPTION:
Selecting this function prints a receipt summarizing activity on the cassette since the last CASSETTE CLOSE was performed. The totals are not cleared (set to zero) or reported to the host during a trial cassette close.
The following information is provided:
** THIS IS LINE 1 OF THE STORE MESSAGE * ** THIS IS LINE 2 OF THE STORE MESSAGE * ** THIS IS LINE 3 OF THE STORE MESSAGE * ** THIS IS LINE 4 OF THE STORE MESSAGE *
1.) ST ART. Includes the starting quantity of notes in the cassette, and the total value of this quantity.
2.) DISPENSED. Shows the number of notes that have been dispensed and the value of this quantity of notes.
3.) REMAINING. Shows the number of notes remaining in the cassette, and the total value of these notes.
4.) V ALUE OF EACH DOC. The denomination of the notes in the cassette.
5.) TRANSACTIONS. The number of transactions that have occurred since the last.
6.) REJECTS. The number of reject events. Rejects can involve more than a single note per event.
E
RROR CONDITIONS:
There are no error conditions directly associated with this function.
Term# 000000000000000
Date: Time: 03/11/01 10:04:45 AM
TRIAL CASSETTE CLOSE
QTY
____ ______ START DISPENSED
REMAINING
VALUE OF EACH DOC. $10.00
TRANSACTIONS: 100 REJECTS: 0
500 100
____ ______
400
AMT
5000 1000
4000
Sample TRIAL CASSETTE CLOSE receipt.
TRITON SYSTEMS, INC.
5-10
OPERATION MANUAL - MODEL 9610 SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: TRIAL CLOSE
FACTORY DEFAUL T: N/A
ACCESS INSTRUCTIONS:
1.) Select CLOSE from the MANAGEMENT FUNCTIONS screen.
2.) Select TRIAL CLOSE.
DESCRIPTION:
The TRIAL CLOSE function is used during the daily close proce­dure. It does the same thing as DAY CLOSE, except that the to­tals are not cleared.
The report printed by the TRIAL CLOSE is used to balance your Cash Dispenser before you actually balance with your processor. It contains information obtained from the processor and informa­tion that is obtained from the terminal itself.
Typically, you would do a TRIAL CLOSE to get the totals from the Cash Dispenser.
The report shows the total number of customer transactions (With­drawals, Inquiries and Transfers) recorded by the host processor and the terminal since the last Day Close was performed. The two­column format allows the host and terminal totals in each category to be easily compared. The Settlement $ value is the host processors record of the total currency dispensed from the termi­nal since the last Day Close was performed.
** THIS IS LINE 1 OF THE STORE MESSAGE * ** THIS IS LINE 2 OF THE STORE MESSAGE * ** THIS IS LINE 3 OF THE STORE MESSAGE * ** THIS IS LINE 4 OF THE STORE MESSAGE *
Term# 000000000000000
Date: Time: 03/11/01 10:04:45 AM
TRIAL DA Y CLOSE
Withdrawals Inquiries Transfers
SETTLEMENT $
HOST
__________ __________
1000.00
100
0 0
TERMINAL
100
1000.00
0 0
E
RROR CONDITIONS:
A call to the processor host computer is required to complete the operation. If the call to the host is not completed successfully, a warning (***HOST TOT ALS NOT RECEIVED***) will be printed on the report.
TRITON SYSTEMS, INC.
Sample TRIAL DAY CLOSE receipt.
5-11
SECTION 5 - MANAGEMENT FUNCTIONSOPERATION MANUAL - MODEL 9610
FUNCTION: DAY CLOSE
FACTORY DEFAUL T: N/A
ACCESS INSTRUCTIONS:
1.) Select CLOSE from the MANAGEMENT FUNCTIONS screen.
2.) Select DAY CLOSE.
DESCRIPTION:
The DAY CLOSE Function is used to complete daily balancing of the Cash Dispenser with the processor. The DAY CLOSE is per­formed to clear the totals and switch to the next business day . This function prints a report summarizing all of the activity done by the Cash Dispenser since the last DAY CLOSE was completed. The information includes a total of all transactions.
** THIS IS LINE 1 OF THE STORE MESSAGE * ** THIS IS LINE 2 OF THE STORE MESSAGE * ** THIS IS LINE 3 OF THE STORE MESSAGE * ** THIS IS LINE 4 OF THE STORE MESSAGE *
This function also calls your host processors computer and com­mands it to download the totals it has accumulated for the current business day.
The DAY CLOSE is normally completed as the final step in the daily balancing process. The DA Y CLOSE report is printed to the receipt printer. The TRIAL CLOSE function does the same thing as the DA Y CLOSE, except that the totals are not cleared. See the TRIAL CLOSE function for more information.
NOTE: If the DA Y CLOSE is not performed at the same time as the processors day close, the host and terminal totals may not match.
E
RROR CONDITIONS:
A call to the processor host computer is required to complete the operation. If the call to the host is not completed successfully, a warning (***HOST TOT ALS NOT RECEIVED***) will be printed on the report.
Term# 000000000000000
Date: Time: 03/11/01 10:04:45 AM
DAY CLOSE
Withdrawals Inquiries Transfers
SETTLEMENT $
HOST
__________ __________
1000.00
100
0 0
TERMINAL
1000.00
Sample DAY CLOSE receipt.
100
0 0
TRITON SYSTEMS, INC.
5-12
OPERATION MANUAL - MODEL 9610 SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SEND TERMINAL TOTALS
FACTORY DEFAUL T: OFF
ACCESS INSTRUCTIONS:
1.) Select CLOSE from the MANAGEMENT FUNCTION screen.
2.) Select SEND TERMINAL TOTALS.
DESCRIPTION:
This function allows you to turn on or off the REPORT TERMINAL TOTALS feature. When the feature is turned ON, the terminal will send accumulated totals information to the processor during the close operation. Terminal totals include the total value of all withdawal, inquiry and transfer transactions that have occurred since the last close operation (see the description of the DAY CLOSE function for additional information).
The current state of the SEND TERMINAL TOTALS feature is shown as either ON or OFF in the label on the left-hand side of the display . Press the button next to this label to toggle the state of the feature between ON and OFF.
E
RROR CONDITIONS:
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
5-13
SECTION 5 - MANAGEMENT FUNCTIONSOPERATION MANUAL - MODEL 9610
FUNCTION: ENTER QTY. IN CASSETTE
FACTORY DEFAUL T: ‘0’
ACCESS INSTRUCTIONS:
1.) Select CLOSE from the MANAGEMENT FUNCTION screen.
2.) Select ENTER QTY. IN CASSETTE.
DESCRIPTION:
The ENTER QTY. IN CASSETTE function allows entry of the num­ber of documents in the cassette. This number is used as a start­ing point for the cassette close report, the Dispense Counter value on the Receipt Printer Report and the Low Cash Threshold fea­ture. Enter the total number of documents in the cassette and press <OK>.
NOTE: Enter the number of documents placed in a cassette, not the value of those documents.
E
RROR CONDITIONS:
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
5-14
OPERATION MANUAL - MODEL 9610 SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: CASSETTE CLOSE
FACTORY DEFAUL T: N/A
ACCESS INSTRUCTIONS:
1.) Select CLOSE from the MANAGEMENT FUNCTION screen.
2.) Select CASSETTE CLOSE.
DESCRIPTION:
The CASSETTE CLOSE function is used to complete the balanc­ing of a specific currency cassette of the Cash Dispenser. This function prints a report summarizing all activity on the Cash Dis­penser for the selected cassette since the last CASSETTE CLOSE was completed. The report includes a total of all transactions.
The CASSETTE CLOSE is normally completed as the final step in balancing the currency cassette before removing it to be replen­ished. The CASSETTE CLOSE report is printed to the Receipt Printer. Completing a CASSETTE CLOSE clears the cassette to­tal from the Cash Dispenser.
** THIS IS LINE 1 OF THE STORE MESSAGE * ** THIS IS LINE 2 OF THE STORE MESSAGE * ** THIS IS LINE 3 OF THE STORE MESSAGE * ** THIS IS LINE 4 OF THE STORE MESSAGE *
Term# 000000000000000
Date: Time: 03/11/01 10:04:45 AM
NOTE: The Cassette Close operation also resets the number of bills loaded in the cassette to zero (0). After performing a cassette close, use the ENTER QTY IN CASSETTE” function to enter the number of bills in the cassette.
E
RROR CONDITIONS:
There are no error conditions directly associated with this function.
CASSETTE CLOSE
QTY
____ ______ START DISPENSED
REMAINING
VALUE OF EACH DOC. $10.00
TRANSACTIONS: 100 REJECTS: 0
500 100
____ ______
400
AMT
5000 1000
4000
Sample CASSETTE CLOSE receipt.
TRITON SYSTEMS, INC.
5-15
SECTION 5 - MANAGEMENT FUNCTIONSOPERATION MANUAL - MODEL 9610
FUNCTION: DIAGNOSTICS
FACTORY DEFAUL T: N/A
ACCESS INSTRUCTIONS:
Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen.
DESCRIPTION:
Select one of the following to perform the appropriate DIAGNOS­TICS test:
1.) Select ST A TUS to determine the operational status of the Cash Dispenser.
2.) Select PURGE to complete a PURGE cycle on the dispensing mechanism.
3.) Select TEST DISPENSE to perform a combined dispense and reject operation on the dispensing mechanism.
4.) Select FORMAT MEMORY EXPANSION CARD to erase the contents of a memory Expansion Card and to prepare the card to receive new data.
5.) Select the TEST RECEIPT PRINTER option to test the operation of the Receipt Printer.
6.) Select the VERSION #S option to display a screen that provides version numbers for the various components of the terminal operating software.
7.) Select the MORE DIAGNOSTICS option to access the following diagnostic functions:
RESET/TEST MODEM. Select this option to verify that a modem is installed and that it is capable of being configured.
SCAN CARD. Select this option to to verify that a customer’s ATM or credit card can be read by the terminal card reader.
NOTE: The diagnostics options do not have a time-out associated with them. You must manually exit the diagnostics mode when you are finished.
E
RROR CONDITIONS:
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
5-16
OPERATION MANUAL - MODEL 9610 SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: STATUS
FACTORY DEFAUL T: N/A
ACCESS INSTRUCTIONS:
1.) Select DIAGNOSTICS from the MANAGEMEN FUNCTIONS screen.
2.) Select the STATUS option.
DESCRIPTION:
The STATUS command is used to check the status of four func­tional areas of the dispensing mechanism. These areas are the current Status of Count Sensors, the current Double Detect sta­tus, the current average thickness of the documents being dis­pensed, and the current average length of the documents being dispensed. Any of the following sets of return codes will indicate that all of the areas are operating normally:
1.) 40 40/50 40 36
2.) 50 40/50 40 36
3.) 44 40/50 40 36
4.) 54 40/50 40 36
Note that the value of the second number in a set of return codes may be either 40 or 50 (40/50). The cancel button must be pressed to return to the diagnostics menu.
E
RROR CONDITIONS:
If any code other than what is indicated above is displayed contact your service provider for assistance.
TRITON SYSTEMS, INC.
5-17
SECTION 5 - MANAGEMENT FUNCTIONSOPERATION MANUAL - MODEL 9610
FUNCTION: PURGE
FACTORY DEFAUL T: N/A
ACCESS INSTRUCTIONS:
1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen.
2.) Select the PURGE option.
DESCRIPTION:
The purge command instructs the dispenser to remove all docu­ments from the feed path. When the purge command is used to clear the feed path following a jam or failure of the dispenser, some or all of the notes may pass out of the exit slot depending on their location and the fault condition. The return code for a successful Purge is 20 20 20. Press the cancel key to return to the diagnos­tics menu.
E
RROR CONDITIONS:
If any code other than 20, 20, 20 is displayed contact your service provider for assistance.
TRITON SYSTEMS, INC.
5-18
OPERATION MANUAL - MODEL 9610 SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: TEST DISPENSE
FACTORY DEFAUL T: N/A
ACCESS INSTRUCTIONS:
1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen.
2.) Select the TEST DISPENSE option.
DESCRIPTION:
This command instructs the dispensing mechanism to dispense one note from the cassette into the reject box. This test exercises the dispenser without sending notes out the exit. A return code of 20 20 21 indicates a successful test dispense. Press the cancel key to return to the diagnostics menu.
E
RROR CONDITIONS:
If any code other than 20 20 21 is displayed contact your service provider for assistance.
TRITON SYSTEMS, INC.
5-19
SECTION 5 - MANAGEMENT FUNCTIONSOPERATION MANUAL - MODEL 9610
FUNCTION: FORMAT MEMORY EXP. CARD
FACTORY DEFAUL T: N/A
ACCESS INSTRUCTIONS:
1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen.
2.) Select the FORMAT MEMORY EXPANSIONCARD option.
DESCRIPTION:
All Memory Expansion Cards are shipped from the factory format­ted and ready to accept downloaded Ad Graphics files. Normally , it will only be necessary to format a memory Expansion cardto erase the existing files, or in the event a file becomes corrupted. If it becomes necessary to format a Memory Expansion Card, it can be accomplished from either the local terminal or through com­mands downloaded from a Triton Connect Host Computer.
CAUTION: Formatting a Memory Expansion Card will erase all files stored on the card. Do not format a Memory Expansion Card unless you have the capability to download files to the terminal.
When the SELECT MEMORY CARD TO FORMAT screen is dis­played, the options that are made available are MEMORY CARD 1 or MEMORY CARD 2. Selecting either will begin the formatting process.
E
RROR CONDITIONS:
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
5-20
OPERATION MANUAL - MODEL 9610 SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: TEST RECEIPT PRINTER
FACTORY DEFAUL T: N/A
ACCESS INSTRUCTIONS:
1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen.
2.) Select the TEST RECEIPT PRINTER option.
DESCRIPTION:
This command will print two lines of text on the receipt printer and then advance and cut the paper. The text should be 42 characters wide. The remainder of the information on the TEST RECEIPT PRINTER print out is terminal configuration data. If the printer test fails to print two lines of 42 characters, fails to advance the paper, or fails to cut the paper, contact your service provider for assis­tance. A return code of 00 indicates a successful printer test.
E
RROR CONDITIONS:
If any code other than 00 is displayed contact your service pro­vider for assistance.
12345678901234567890123456789012 12345678901234567890123456789012
Date: Time: 03/11/01 10:05:51 AM
Mode:Demo
Term# 000000000000000 Terminal Owner:
Eprom Version: SD02.02B60 05/24/99
Program Version: SA-DEMO.14 10/19/99
Table V ersion: ST-9610.14 10/12/99
SPED version: SP-01.00
MACing is Disabled Printed date format: MMDDYY Language is ENGLISH
Quad serial board is installed EPROM does support quad serial board LED sign is not installed
Mkey index: 0 PIN Master Key Check Digits: E72B0A PIN Working Key Check Digits: 8CA64D
Primary Phone Number: 5555555 Secondary Phone Number: Compuserve Routing ID: Touch Tone, 1200 Baud, Dial Rate: 70 7 data bits, even parity
Surcharging is disabled
Surcharge Owner: Surcharge Amount: 1.00 % 0
Bill Size: 10.00 Maximum Withdrawal Amount: 500.00 Cassette Low Checking is disabled
Fast Cash Amounts:
Prize Coupon printing is disabled
Level prize amount: 50.00 Random prize %: 100
Minimum lines per receipt: 35
10.00
20.00
30.00
40.00
50.00
CHECKING is spelled: CHECKING
Dispense Counter: 2193
Double Encryption is disabled
Optional Receipt Printing is disabled
Low paper checking is disabled
Bill size checking is enabled
Extended amount is disabled
Status monitoring is disabled
Heartbeat is disabled
AD screens are enabled
Eeceipt graphics are enabled
Latin-American syle receipt is disabled
Scheduled day close is disabled
Sample RECEIPT PRINTER test results.
TRITON SYSTEMS, INC.
5-21
SECTION 5 - MANAGEMENT FUNCTIONSOPERATION MANUAL - MODEL 9610
FUNCTION: VERSION #S
FACTORY DEFAUL T: N/A
ACCESS INSTRUCTIONS:
1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen.
2.) Select the VERSION #S option.
DESCRIPTION:
This function displays the version information for the terminal soft­ware that is running in the Cash Dispenser. Normally you do not need to access this function unless you are asked to by service personnel.
E
RROR CONDITIONS:
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
5-22
OPERATION MANUAL - MODEL 9610 SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: MORE DIAGNOSTICS
FACTORY DEFAUL T: N/A
ACCESS INSTRUCTIONS:
1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen.
2.) Select the MORE DIAGNOSTICS option.
DESCRIPTION:
This screen allows you to select additional diagnostics functions. The functions available are RESET/TEST MODEM, which performs a functional test of the modem hardware, and SCAN CARD, which enables you to test a customers ATM or credit card for proper operation in the terminal card reader.
E
RROR CONDITIONS:
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
5-23
SECTION 5 - MANAGEMENT FUNCTIONSOPERATION MANUAL - MODEL 9610
FUNCTION: RESET/TEST MODEM
FACTORY DEFAUL T: N/A
ACCESS INSTRUCTIONS:
1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen.
2.) Select MORE DIAGNOSTICS.
3.) Select the RESET/TEST MODEM option.
DESCRIPTION:
This test confirms that the CPU Module can communicate with the modem and that the modem can be configured. This test does not test the ability of the modem to communicate on the phone line. If the RESET/TEST MODEM TEST fails, contact your service pro­vider for assistance. Press the cancel key to return to the diagnostics menu.
If the test is successful, the following message screen will be dis­played:
E
RROR CONDITIONS:
If the test fails, an error message will be displayed.
TRITON SYSTEMS, INC.
5-24
OPERATION MANUAL - MODEL 9610 SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SCAN CARD
FACTORY DEFAUL T: N/A
ACCESS INSTRUCTIONS:
1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen.
2.) Select MORE DIAGNOSTICS.
3.) Select the SCAN CARD option.
DESCRIPTION:
The SCAN CARD function reads a card and displays the informa­tion imprinted on its magnetic strip. This can be done on a cus­tomer card that doesnt seem to work in the Cash Dispenser. If the customer complains of card read errors, first make sure that he or she is inserting the card correctly. Then try to read the card with SCAN CARD. If the card can be read properly, the information from track 1 and track 2 will be displayed. A card need only have a readable track 2 to operate successfully in the Cash Dispenser.
A series of prompt screens direct the user to first INSERT the card to be scanned (shown above) and then to REMOVE it, after which the results of the scan are presented, as shown in the following:
E
RROR CONDITIONS:
If the card is damaged or not a standard format, the screen will display an error message. If this happens, the card cannot be used for transactions on the Cash Dispenser.
TRITON SYSTEMS, INC.
5-25
SECTION 5 - MANAGEMENT FUNCTIONSOPERATION MANUAL - MODEL 9610
FUNCTION: LANGUAGE/IDIOMA
FACTORY DEFAUL T: COUNTRY-SPECIFIC
ACCESS INSTRUCTIONS:
Select the LANGUAGE/IDIOMA option from the MANAGEMENT FUNCTIONS screen to view the additional options available.
DESCRIPTION:
This function provides access to the options that control the lan­guage that is displayed on the Cash Dispenser LCD Display . Cur­rent language options include English or Spanish (certain interna­tional versions of terminal software provide a French option in­stead of Spanish), and a customer option feature enables or dis­ables customer-selection of the language in which text is presented on the LCD display.
1.) ENGLISH / INGLES
2.) SPANISH / ESPANOL
3.) ENABLE CUST. OPTION
4.) DISABLE CUST. OPTION
E
RROR CONDITIONS:
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
5-26
OPERATION MANUAL - MODEL 9610 SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: ENGLISH/INGLES
FACTORY DEFAUL T: N/A
ACCESS INSTRUCTIONS:
1.) Select the LANGUAGE/IDIOMA option from the MANAGEMENT FUNCTIONS screen.
2.) Select the ENGLISH/INGLES option.
DESCRIPTION:
Choosing this function when the DISABLE CUST. OPTION is se­lected will set the LCD screen to display only English text during a transaction.
Choosing this function when the ENABLE CUST. OPTION is se­lected will present customer transaction text in English initially , but will allow the customer to choose English or Spanish (or French for some versions of terminal software).
In addition to the customer transactions taking place in the English language, all Management Functions will be presented in English. All receipts will be printed in English text, as well.
E
RROR CONDITIONS:
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
5-27
SECTION 5 - MANAGEMENT FUNCTIONSOPERATION MANUAL - MODEL 9610
FUNCTION: SPANISH/ESPANOL
FACTORY DEFAUL T: N/A
ACCESS INSTRUCTIONS:
1.) Select the LANGUAGE/IDIOMA option from the MANAGEMENT FUNCTIONS screen.
2.) Select the SPANISH/ESPANOL option.
DESCRIPTION:
NOTE: Some versions of international software replace the Span­ish language option with French.
Choosing this option when the DISABLE CUST. OPTION is se­lected will display only Spanish text during a transaction.
Choosing this option when the ENABLE CUST. OPTION is se­lected will give the customer the option of completing the transac­tion in either English or Spanish.
In addition to the transaction taking place in the Spanish language, all Management Functions will be presented in Spanish.
Some terminal software versions support the printing of receipts in Spanish.
E
RROR CONDITIONS:
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
5-28
OPERATION MANUAL - MODEL 9610 SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: ENABLE/DISABLE CUST. OPTION
FACTORY DEFAULT: OPTION IS: DISABLED
ACCESS INSTRUCTIONS:
1.) Select the LANGUAGE/IDIOMA option from the MANAGEMENT FUNCTIONS screen.
2.) Select either option, as appropriate: ENABLE CUST. OPTION. DISABLE CUST. OPTION.
D
ESCRIPTION:
If the mode is ENABLED, the customer will be offered a bilingual screen instructing them to select a desired language (currently English and either Spanish or French depending upon software version) for the transaction. If the mode is DISABLED, the cus­tomer will not be offered this option.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
5-29
SECTION 5 - MANAGEMENT FUNCTIONSOPERATION MANUAL - MODEL 9610
FUNCTION: JOURNAL
FACTORY DEFAUL T: N/A
ACCESS INSTRUCTIONS:
Select JOURNAL from the options available at the MANAGEMENT FUNCTIONS screen.
DESCRIPTION:
Select the JOURNAL function from the MANAGEMENT FUNCTIONS screen to:
1.) PRINT THE JOURNAL
2.) CLEAR JOURNAL
3.) PRINT THE LAST X ENTRIES
E
RROR CONDITIONS:
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
5-30
OPERATION MANUAL - MODEL 9610 SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: PRINT JOURNAL
FACTORY DEFAUL T: N/A
ACCESS INSTRUCTIONS:
1.) Select JOURNAL from the options available at the MANAGEMENT FUNCTIONS screen.
2.) Select the PRINT JOURNAL option to print all unaudited records stored in the Electronic Journal.
DESCRIPTION:
The PRINT JOURNAL command is used to automatically print out any journal entries collected since the last time the journal was printed. ALL journal records will be printed, whether there are 1 or 2045 records. This command should be used regularly to print the audit trail of the terminal. This information should be maintained in case of an inquiry by a customer, and can also be useful in certain troubleshooting situations.
When this command is run, all unaudited records in the Electronic Journal are immediately sent to the receipt printer, and subsequently marked as audited. Any record printed in this fashion will not be printed again by this command, although it can be printed using the PRINT LAST X ENTRIES command. When the journal has finished printing, the SELECT JOURNAL FUNCTION screen will be displayed.
E
RROR CONDITIONS:
If the operation fails, an error message will be displayed.
TRITON SYSTEMS, INC.
5-31
SECTION 5 - MANAGEMENT FUNCTIONSOPERATION MANUAL - MODEL 9610
FUNCTION: CLEAR JOURNAL
FACTORY DEFAUL T: N/A
ACCESS INSTRUCTIONS:
1.) Select JOURNAL from the options available at the MANAGEMENT FUNCTIONS screen.
2.) Select the CLEAR JOURNAL option to markall journal entries stored in the Electronic Journal since the last time the CLEAR JOURNAL or PRINT JOURNAL functions were completed.
DESCRIPTION:
The CLEAR JOURNAL command is used to mark all unprinted records in the journal as ‘audited’. This means that they will not be printed out the next time a PRINT JOURNAL command is per­formed. Audited records are not erased. They are marked as if they had been printed. When this function is selected, a confirma­tion screen prompts the user to answer YES, CLEAR to continue with operation or NO, CANCEL to quit. If the user answers YES, CLEAR, the following screen will be displayed:
When the journal has been cleared, the SELECT JOURNAL FUNC­TION screen will be displayed. Note that even after this command has been completed, records are still available for printing by us­ing the PRINT LAST X ENTRIES command.
E
RROR CONDITIONS:
If the operation fails, and error message will be displayed.
TRITON SYSTEMS, INC.
5-32
OPERATION MANUAL - MODEL 9610 SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: PRINT LAST X ENTRIES
FACTORY DEFAUL T: N/A
ACCESS INSTRUCTIONS:
1.) Select JOURNAL from the options available at the MANAGEMENT FUNCTIONS screen.
2.) Select the PRINT LAST X ENTRIES option to print the last X (where ‘X’ is a number from 1 to 2045) entries stored in the Electronic Journal.
DESCRIPTION:
This command is used to reprint records from the Electronic Jour­nal, either before or after they have been audited using the CLEAR JOURNAL or PRINT JOURNAL commands. Records printed out using this command are not marked in any way. This command will not affect the operation of the PRINT JOURNAL command.
This command is used for several purposes. It can be used to reprint records for which the paper trail has been lost or destroyed. It can also be used to print out records before they are audited, for diagnostic purposes.
When using this command, the user is prompted to enter the num­ber of the most recently collected records to be printed. It always operates on the last ‘X’ entries. If an operator needs to see a transaction that happened about 10 records earlier, entering l3 a the prompt will cause the last 13 records to be printed, but not cleared, from the buffer. This will ensure that the transaction in question is printed.
Subsequent uses of this command are not cumulative. No pointer is maintained that moves each time this command is run. It al­ways operates on the LAST X ENTRIES.
E
RROR CONDITIONS:
Entering a number greater than the number of records in the buffer memory of the journal will cause all records to be printed. The buffer memory can contain up to 2045 records at any one time.
TRITON SYSTEMS, INC.
5-33
SECTION 5 - MANAGEMENT FUNCTIONSOPERATION MANUAL - MODEL 9610
FUNCTION: PASSWORD MAINTENANCE
FACTORY DEFAUL T: N/A
ACCESS INSTRUCTIONS:
Select the PASSWORD MAINTENANCE option from the MAN­AGEMENT FUNCTIONS screen.
DESCRIPTION:
The PASSWORD MAINTENANCE Function of MANAGEMENT FUNCTIONS menu allows access to menus for viewing and chang­ing the following:
1.) MASTER PASSWORD
2.) ADMINISTRATION PASSWORD
E
RROR CONDITIONS:
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
5-34
OPERATION MANUAL - MODEL 9610 SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: MASTER PASSWORD
FACTORY DEFAUL T: ‘123456’
ACCESS INSTRUCTIONS:
1.) Select the PASSWORD MAINTENANCE option from the MANAGEMENT FUNCTIONS screen.
2.) Select the MASTER PASSWORD option.
DESCRIPTION:
The MASTER PASSWORD is the highest level password on the Cash Dispenser. It allows access to all functions except down­loading of new software. The MASTER P ASSWORD must be en­tered in order to change the ADMINISTRATION password. The factory default MASTER PASSWORD is ‘123456’ and should be changed when the Cash Dispenser is installed.
To change the MASTER PASSWORD, select this function. You will be prompted to enter your new password. An asterisk (*) will be displayed in place of the actual digits entered; therefore, you must enter the password a second time when prompted to confirm it.
The password can be from 4 to 12 digits long and can contain only numbers; letters are not allowed.
E
RROR CONDITIONS:
A number of feedback screens may appear during password entry . These screens can appear if the second password entry did not match the first, you entered an invalid password, or the password you entered was too short (less than 4 characters).
TRITON SYSTEMS, INC.
5-35
SECTION 5 - MANAGEMENT FUNCTIONSOPERATION MANUAL - MODEL 9610
FUNCTION: ADMINISTRATION PASSWORD
FACTORY DEFAUL T: ‘987654’
ACCESS INSTRUCTIONS:
1.) Select the PASSWORD MAINTENANCE option from the MANAGEMENT FUNCTIONS screen.
2.) Select the ADMINISTRATION PASSWORD option.
DESCRIPTION:
The ADMINISTRATION PASSWORD is used to perform daily management functions. This password DOES NOT allow access to the TERMINAL CONFIGURATION menu.
This password can only be changed when the MASTER PASS­WORD is used to enter the Management FUNCTIONS area. Use the options provided to VIEW or CHANGE the password, as shown in the figures below. When the VIEW option is selected, the cur­rent password will be displayed for a few seconds. When changing the password, it must be entered twice, because the characters entered are not displayed (an asterisk (*) is displayed in place of each character, for security reasons). The password length can range from 4 to 12 characters.
E
RROR CONDITIONS:
A number of feedback screens may appear during password entry . These screens can appear if the second password entry did not match the first, you entered an invalid password, or the password you entered was too short (less than 4 characters).
VIEW
CHANGE
TRITON SYSTEMS, INC.
5-36
OPERATION MANUAL - MODEL 9610 SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: TERMINAL CONFIGURATION
FACTORY DEFAUL T: N/A
ACCESS INSTRUCTIONS:
Select the TERMINAL CONFIGURATION option from the MAN­AGEMENT FUNCTIONS screen.
DESCRIPTION:
The TERMINAL CONFIGURA TION option provides access to func­tions that allow the following parameters to be viewed and changed:
1.) PRINTER SETTINGS
2.) RANDOM/LEVEL PRIZE COUPONS
3.) CHANGE MESSAGES
4.) SET TERMINAL PARAMETERS
5.) DATE / TIME FUNCTIONS
6.) TRANSACTION TYPES
7.) ACCOUNT TYPES
E
RROR CONDITIONS:
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
5-37
SECTION 5 - MANAGEMENT FUNCTIONSOPERATION MANUAL - MODEL 9610
FUNCTION: PRINTER SETTINGS
FACTORY DEFAUL T: N/A
ACCESS INSTRUCTIONS:
1.) Select the TERMINAL CONFIGURATION option from the MANAGEMENT FUNCTIONS screen.
2.) Select the PRINTER SETTINGS option.
DESCRIPTION:
This menu provides access to the following functions:
1.) SET PRINT LENGTH
2.) LOW RECEIPT PAPER
3.) PRINTER GRAPHICS
E
RROR CONDITIONS:
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
5-38
OPERATION MANUAL - MODEL 9610 SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SET PRINT LENGTH
FACTORY DEFAUL T: ‘35’
ACCESS INSTRUCTIONS:
1.) Select the TERMINAL CONFIGURATION option from the MANAGEMENT FUNCTIONS screen.
2.) Select the PRINTER SETTINGS option.
3.) Select SET PRINT LENGTH.
DESCRIPTION:
This function sets the minimum length of the receipt provided to the customer after each transaction.
E
RROR CONDITIONS:
Changing the Print Length to less than 35 lines will prevent the receipt from exiting the front of the Cash Dispenser. This may cause paper jams that could result in printer damage.
TRITON SYSTEMS, INC.
5-39
SECTION 5 - MANAGEMENT FUNCTIONSOPERATION MANUAL - MODEL 9610
FUNCTION: LOW RECEIPT PAPER
FACTORY DEFAULT: OUT OF SERVICE
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu.
2.) Select the PRINTER SETTINGS option.
3.) Choose the LOW RECEIPT PAPER option.
DESCRIPTION:
After selecting the LOW RECEIPT P APER ON/OFF option, a screen displaying, WHEN RECEIPT P APER BECOMES LOW , THE A TM WILL BE OUT OF SERVICE (or IN SERVICE depending on ter­minal setup). Change to IN SERVICE or OUT OF SERVICE by pressing the Screen Key next to the appropriate text and pressing the EXIT key.
Selecting the IN SERVICE options will allow the terminal to con­tinue to operate after it senses a Receipt Printer Paper Low condi­tion (Error Code 183). Selecting this option will allow the terminal to operate with low or no receipt paper in the terminal.
Selecting the OUT OF SERVICE option will allow the terminal to report a Receipt Printer Paper Low condition (Error Code 183), and will place the terminal in an OUT OF SERVICE condition until the receipt paper is replenished.
E
RROR CONDITIONS:
Error Code 183 – Receipt Printer Paper Low will take the terminal OUT OF SERVICE. To restore the terminal to normal operation the paper must be replenished and the Reset Error button pressed after the terminal has been reset and is displaying the OUT OF SERVICE screen.
TRITON SYSTEMS, INC.
5-40
OPERATION MANUAL - MODEL 9610 SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: PRINTER GRAPHICS
FACTORY DEFAULT: ENABLED
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION option from the MANAGEMENT FUNCTIONS screen.
2.) Select the PRINTER SETTINGS option.
3.) Select PRINTER GRAPHICS.
DESCRIPTION:
The Printed Graphics feature can only be used when an optional Memory Expansion Card is installed in the terminal. Triton Con­nect Software Release 1.8 (or above) allows bit mapped graphics (in .bmp format) to be downloaded to the terminal. This graphic will be printed on the receipt when the PRINTER GRAPHICS op­tion has been ENABLED. This feature cannot be supported with out the addition of an Expansion Memory Card.
T o turn on the PRINTER GRAPHICS feature, choose the ENABLE option on this screen. To inhibit the PRINTER GRAPHICS fea­ture, press the DISABLE key.
E
RROR CONDITIONS:
If PRINTER GRAPHICS is enabled and there are no graphic im­ages loaded into the Expansion Memory Card, the receipt printer will print normal receipts without graphics. There are no error con­ditions associated with this function.
TRITON SYSTEMS, INC.
5-41
SECTION 5 - MANAGEMENT FUNCTIONSOPERATION MANUAL - MODEL 9610
FUNCTION: RANDOM/LEVEL PRIZE COUPONS
FACTORY DEFAUL T: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu.
2.) Select RANDOM/LEVEL PRIZE COUPONS from the TERMINAL CONFIGURATION menu.
DESCRIPTION:
This function provides access to the following options, which will set up terminal operations for issuing printed and dispensed prize coupons:
1.) ENTER LEVEL PRIZE MESSAGE.
2.) ENTER RANDOM PRIZE MESSAGE.
3.) ENABLE/DISABLE COUPON AWARDS.
4.) SET LEVEL PRIZE AMOUNT.
5.) SET RANDOM WINNING %.
E
RROR CONDITIONS:
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
5-42
OPERATION MANUAL - MODEL 9610 SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: ENTER LEVEL PRIZE MSG.
FACTORY DEFAUL T: NONE
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu.
2.) Select RANDOM/LEVEL PRIZE COUPONS from the TERMINAL CONFIGURATION menu.
3.) Select ENTER LEVEL PRIZE MSG.
DESCRIPTION:
1
The LEVEL PRIZE MESSAGE consists of four lines of text that are printed on the Level Prize receipt and report. The text can be full alphanumeric text. Enter letters, numbers and punctuation as follows:
The keys along either side of the display are used with the numeric keys on the main keypad to permit entry of alphanumeric charac­ters. The keys on the left side of the display are designated <F1> through <F4>. The keys on the right side of the display are <F6> through <F8>. The <F1> key centers the text on the line where the cursor appears. The <F2> key erases all text in the current mes­sage. <F3> clears the text on the line the cursor is currently ap­pearing.
YEK
4F
REPPU
tfihSoN 1234567890
tfeL6FQADGJMPTW,
4F
REWOL
tfihSoN!@#$%^&*()
tfeL6Fqadgjmptw
2 3 4 5 6 7 8 9 0
retneC7F ZBEHKNRUX .
thgiR8FpSCFILOSVY-
retneC7Fzbchknrux+
thgiR8F&cfilosvy=
The <F4> Key is used similarly to a CAPS LOCK key on a com­puter keyboard. Pressing the <F4> key toggles between upper­case and lowercase. To enter an alphabetic or punctuation char­acter, one of the <F6> through <F8> keys must be pressed, fol­lowed by one of the numeric keys. The resultant character will be as indicated in the table. Press the <OK> key to save the changes made. If you make a mistake and want to start over, press the CANCEL key to discard any changes made to that point.
E
RROR CONDITIONS:
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
5-43
SECTION 5 - MANAGEMENT FUNCTIONSOPERATION MANUAL - MODEL 9610
FUNCTION: ENTER RANDOM PRIZE MSG.
FACTORY DEFAUL T: NONE
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu.
2.) Select RANDOM/LEVEL PRIZE COUPONS from the TERMINAL CONFIGURATION menu.
3.) Select ENTER RANDOM PRIZE MSG.
DESCRIPTION:
The RANDOM PRIZE MESSAGE consists of four lines of text that are printed on the Random Coupon receipt and report. The text can be full alphanumeric text. Enter desired letters, numbers and punctuation as follows:
The keys along either side of the display are used with the numeric keys on the main keypad to permit entry of alphanumeric charac­ters. The keys on the left side of the display are designated <F1> through <F4>. The keys on the right side of the display are <F6> through <F8>. The <F1> key centers the text on the line where the cursor appears. The <F2> key erases all text in the current mes­sage. <F3> clears the text on the line the cursor is currently ap­pearing.
1
YEK
4F
REPPU
tfihSoN 1234567890
tfeL6FQADGJMPTW,
4F
REWOL
tfihSoN!@#$%^&*()
tfeL6Fqadgjmptw
2 3 4 5 6 7 8 9 0
retneC7F ZBEHKNRUX .
thgiR8FpSCFILOSVY-
retneC7Fzbchknrux+
thgiR8F&cfilosvy=
The <F4> Key is used similarly to a CAPS LOCK key on a com­puter keyboard. Pressing the <F4> key toggles between upper­case and lowercase. To enter an alphabetic or punctuation char­acter, one of the <F6> through <F8> keys must be pressed, fol­lowed by one of the numeric keys. The resultant character will be as indicated in the table. Press the <OK> key to save the changes made. If you make a mistake and want to start over, press the CANCEL key to discard any changes made to that point.
E
RROR CONDITIONS:
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
5-44
OPERATION MANUAL - MODEL 9610 SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: ENABLE/DISABLE COUPON AWARDS
FACTORY DEFAULT: DISABLED
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu.
2.) Select RANDOM/LEVEL PRIZE COUPONS from the TERMINAL CONFIGURATION menu.
3.) Select the ENABLE/DISABLE COUPON AWARDS option.
4.) Select ENABLE OR DISABLE from the menu displayed.
D
ESCRIPTION:
This function provides access to a menu that allows the operator to ENABLE or DISABLE all printed coupon awards. If ENABLED, eligible transactions will be checked for award. If DISABLED, no coupons will be issued.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
5-45
SECTION 5 - MANAGEMENT FUNCTIONSOPERATION MANUAL - MODEL 9610
FUNCTION: SET LEVEL PRIZE AMOUNT
FACTORY DEFAUL T: ‘$0.00’
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu.
2.) Select RANDOM/LEVEL PRIZE COUPONS from the TERMINAL CONFIGURATION menu.
3.) Select the SET LEVEL PRIZE AMOUNT option.
4.) Enter the amount in dollars and press “<OK>”.
D
ESCRIPTION:
This function sets the threshold level at which the level prize cou­pon will be printed. Withdrawing an amount equal to or greater than the value set here will print the level prize coupon.
NOTE: If the level coupon is awarded, the random coupon param­eter will not be tested for award.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
5-46
OPERATION MANUAL - MODEL 9610 SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SET RANDOM WINNING %
FACTORY DEFAULT: 0%
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu.
2.) Select RANDOM/LEVEL PRIZE COUPONS from the TERMINAL CONFIGURATION menu.
3.) Select the SET RANDOM WINNING % option.
4.) Select the CHANGE option.
5.) Enter the new random percentage and press <OK>.
D
ESCRIPTION:
This function sets the frequency at which the random prize cou­pons will be printed. The random coupon is won by a random number of transactions of any type. The winning percentage can be set from 0 to 100%. For example, if the winning percentage is set to 10%, then 1 out of every 10 transactions will be awarded a prize.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
5-47
SECTION 5 - MANAGEMENT FUNCTIONSOPERATION MANUAL - MODEL 9610
FUNCTION: CHANGE MESSAGES
FACTORY DEFAUL T: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu.
2.) Select CHANGE MESSAGES.
DESCRIPTION:
The CHANGE MESSAGES option of the TERMINAL CONFIGU­RATION menu allows information for the following screens to be changed by the terminal operator or a service technician:
1.) MARKETING MESSAGE
2.) SURCHARGE MESSAGES
3.) WELCOME MESSAGE
4.) SURCHARGE OWNER
5.) EXIT MESSAGE
6.) STORE MESSAGE
7.) TERMINAL OWNER
E
RROR CONDITIONS:
There are no error conditions directly associated with this function
TRITON SYSTEMS, INC.
5-48
OPERATION MANUAL - MODEL 9610 SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: MARKETING MESSAGE
FACTORY DEFAUL T: NONE
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu.
2.) Select CHANGE MESSAGES.
3.) Select MARKETING MESSAGE.
DESCRIPTION:
The MARKETING MESSAGE function allows you to compose a message that will appear on any printed products that include the store message (e.g. customer receipts, day closes, coupons, etc.). The message can be up to four lines long. Enter letters, numbers and punctuation as follows:
The keys along either side of the display are used with the numeric keys on the main keypad to permit entry of alphanumeric charac­ters. The keys on the left side of the display are designated <F1> through <F4>. The keys on the right side of the display are <F6> through <F8>. The <F1> key centers the text on the line where the cursor appears. The <F2> key erases all text in the current mes­sage. <F3> clears the text on the line the cursor is currently ap­pearing.
The <F4> Key is used similarly to a CAPS LOCK key on a com­puter keyboard. Pressing the <F4> key toggles between upper­case and lowercase. To enter an alphabetic or punctuation char­acter, one of the <F6> through <F8> keys must be pressed, fol­lowed by one of the numeric keys. The resultant character will be as indicated in the table. Press the <OK> key to save the changes made. If you make a mistake and want to start over, press the CANCEL key to discard any changes made to that point.
E
RROR CONDITIONS:
1
YEK
4F
REPPU
tfihSoN 1234567890
tfeL6FQADGJMPTW,
4F
REWOL
tfihSoN!@#$%^&*()
tfeL6Fqadgjmptw
2 3 4 5 6 7 8 9 0
retneC7F ZBEHKNRUX .
thgiR8FpSCFILOSVY-
retneC7Fzbchknrux+
thgiR8F&cfilosvy=
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
5-49
SECTION 5 - MANAGEMENT FUNCTIONSOPERATION MANUAL - MODEL 9610
FUNCTION: SURCHARGE MESSAGES
FACTORY DEFAULT: ‘STANDARD
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu.
2.) Select CHANGE MESSAGES.
3.) Select SURCHARGE MESSAGES
DESCRIPTION:
This function is used to select the surcharge message that will be displayed to the customer. Press the button next to the desired message to select it. Message options STANDARD, A, B and C are accessed from the first SURCHARGE OPTION SCREEN. The MORE option leads to a second screen containing message op­tions D, E, F, G, and H.
E
RROR CONDITIONS:
There are no error conditions directly associated with this function.
STANDARD
CUSTOM-A
CUSTOM-B
TRITON SYSTEMS, INC.
5-50
OPERATION MANUAL - MODEL 9610 SECTION 5 - MANAGEMENT FUNCTIONS
CUSTOM-C
CUSTOM-D
CUSTOM-F
CUSTOM-G
CUSTOM-E
TRITON SYSTEMS, INC.
CUSTOM-H
5-51
SECTION 5 - MANAGEMENT FUNCTIONSOPERATION MANUAL - MODEL 9610
FUNCTION: WELCOME MESSAGE
FACTORY DEFAULT: WELCOME T O MINIATM
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu.
2.) Select CHANGE MESSAGES.
3.) Select Welcome Message.
DESCRIPTION:
The Welcome Message consists of three lines of text that are printed at the top of the customer welcome screen. The text can be full alphanumeric text. Enter letters, numbers and punctuation as fol­lows:
The keys along either side of the display are used with the numeric keys on the main keypad to permit entry of alphanumeric charac­ters. The keys on the left side of the display are designated <F1> through <F4>. The keys on the right side of the display are <F6> through <F8>. The <F1> key centers the text on the line where the cursor appears. The <F2> key erases all text in the current mes­sage. <F3> clears the text on the line the cursor is currently ap­pearing.
The <F4> Key is used similarly to a CAPS LOCK key on a com­puter keyboard. Pressing the <F4> key toggles between upper­case and lowercase. To enter an alphabetic or punctuation char­acter, one of the <F6> through <F8> keys must be pressed, fol­lowed by one of the numeric keys. The resultant character will be as indicated in the table. Press the <OK> key to save the changes made. If you make a mistake and want to start over, press the CANCEL key to discard any changes made to that point.
E
RROR CONDITIONS:
1
YEK
4F
REPPU
tfihSoN 1234567890
tfeL6FQADGJMPTW,
4F
REWOL
tfihSoN!@#$%^&*()
tfeL6Fqadgjmptw
2 3 4 5 6 7 8 9 0
retneC7F ZBEHKNRUX .
thgiR8FpSCFILOSVY-
retneC7Fzbchknrux+
thgiR8F&cfilosvy=
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
5-52
OPERATION MANUAL - MODEL 9610 SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SURCHARGE OWNER
FACTORY DEFAUL T: NONE
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu.
2.) Select CHANGE MESSAGES.
3.) Select SURCHARGE OWNER.
DESCRIPTION:
The name of the SURCHARGE OWNER is stored in the terminal and printed on the Receipt Printer Test Report. The name of the SURCHARGE OWNER is entered directly into the terminal.
To enter a digit 0-9, simply press the key that has that digit. To enter a letter, first press the <BLUE> key, then press the key that has the letter you want on it. The first press of the key will display the first character above the number. Subsequent presses will display the characters in sequence. When the character you want is displayed, press the <RIGHT ARROW> key to lock in the letter. If your next character is a letter, you must press the <BLUE> key again.
The name can be up to 18 characters long.
E
RROR CONDITIONS:
There are no error conditions directly associated with this function
TRITON SYSTEMS, INC.
5-53
SECTION 5 - MANAGEMENT FUNCTIONSOPERATION MANUAL - MODEL 9610
FUNCTION: EXIT MESSAGE
FACTORY DEFAULT: THANKS FOR USING MINIATM
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu.
2.) Select CHANGE MESSAGES.
3.) Select EXIT MESSAGE.
DESCRIPTION:
The Exit Message consists of three lines of text that are printed on the terminal display at the conclusion of a transaction. The text can be full alphanumeric text. Enter letters, numbers and punc­tuation as follows:
The keys along either side of the display are used with the numeric keys on the main keypad to permit entry of alphanumeric charac­ters. The keys on the left side of the display are designated <F1> through <F4>. The keys on the right side of the display are <F6> through <F8>. The <F1> key centers the text on the line where the cursor appears. The <F2> key erases all text in the current mes­sage. <F3> clears the text on the line the cursor is currently ap­pearing.
The <F4> Key is used similarly to a CAPS LOCK key on a com­puter keyboard. Pressing the <F4> key toggles between upper­case and lowercase. To enter an alphabetic or punctuation char­acter, one of the <F6> through <F8> keys must be pressed, fol­lowed by one of the numeric keys. The resultant character will be as indicated in the table. Press the <OK> key to save the changes made. If you make a mistake and want to start over, press the CANCEL key to discard any changes made to that point.
E
RROR CONDITIONS:
1
YEK
4F
REPPU
tfihSoN 1234567890
tfeL6FQADGJMPTW,
4F
REWOL
tfihSoN!@#$%^&*()
tfeL6Fqadgjmptw
2 3 4 5 6 7 8 9 0
retneC7F ZBEHKNRUX .
thgiR8FpSCFILOSVY-
retneC7Fzbchknrux+
thgiR8F&cfilosvy=
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
5-54
OPERATION MANUAL - MODEL 9610 SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: STORE MESSAGE
FACTORY DEFAULT: SEE NOTE
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu.
2.) Select CHANGE MESSAGES.
3.) Select STORE MESSAGE.
DESCRIPTION:
The STORE MESSAGE consists of four lines of text that are printed on the customer receipt. The text can be full alphanumeric text. Enter letters, numbers and punctuation as follows:
The keys along either side of the display are used with the numeric keys on the main keypad to permit entry of alphanumeric charac­ters. The keys on the left side of the display are designated <F1> through <F4>. The keys on the right side of the display are <F6> through <F8>. The <F1> key centers the text on the line where the cursor appears. The <F2> key erases all text in the current mes­sage. <F3> clears the text on the line the cursor is currently ap­pearing.
The <F4> Key is used similarly to a CAPS LOCK key on a com­puter keyboard. Pressing the <F4> key toggles between upper­case and lowercase. To enter an alphabetic or punctuation char­acter, one of the <F6> through <F8> keys must be pressed, fol­lowed by one of the numeric keys. The resultant character will be as indicated in the table. Press the <OK> key to save the changes made. If you make a mistake and want to start over, press the CANCEL key to discard any changes made to that point.
NOTE: *THIS IS LINE (1-4) OF THE STORE MESSAGE*
E
RROR CONDITIONS:
1
YEK
4F
REPPU
tfihSoN 1234567890
tfeL6FQADGJMPTW,
4F
REWOL
tfihSoN!@#$%^&*()
tfeL6Fqadgjmptw
2 3 4 5 6 7 8 9 0
retneC7F ZBEHKNRUX .
thgiR8FpSCFILOSVY-
retneC7Fzbchknrux+
thgiR8F&cfilosvy=
There are no errors directly associated with this function.
TRITON SYSTEMS, INC.
5-55
SECTION 5 - MANAGEMENT FUNCTIONSOPERATION MANUAL - MODEL 9610
FUNCTION: TERMINAL OWNER
FACTORY DEFAUL T: NONE
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu.
2.) Select CHANGE MESSAGES.
3.) Select TERMINAL OWNER.
DESCRIPTION:
The name of the TERMINAL OWNER is stored in the terminal and displayed to the customer in the surcharge warning message. The name is entered directly into the terminal.
To enter a digit 0-9, simply press the key that has that digit. To enter a letter, first press the <BLUE> key, then press the key that has the letter you want on it. The first press of the key will display the first character above the number. Subsequent presses will display the characters in sequence. When the character you want is displayed, press the <RIGHT ARROW> key to lock in the letter. If your next character is a letter, you must press the <BLUE> key again.
The name can be up to 18 characters long.
E
RROR CONDITIONS:
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
5-56
OPERATION MANUAL - MODEL 9610 SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: TERMINAL PARAMETERS
FACTORY DEFAUL T: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
DESCRIPTION:
Selecting SET TERMINAL PARAMETERS from the TERMINAL CONFIGURA TION menu allows the following Cash Dispenser op­erating parameters to be viewed or changed:
1.) SET TERMINAL #
2.) RESET SEQ #
3.) SURCHARGE MODE
4.) CASSETTE SETUP
5.) KEY MANAGEMENT
6.) TELEPHONE
7.) MORE
E
RROR CONDITIONS:
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
5-57
SECTION 5 - MANAGEMENT FUNCTIONSOPERATION MANUAL - MODEL 9610
FUNCTION: SET TERMINAL #
FACTORY DEFAUL T: NONE
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Choose the SET TERMINAL # option.
DESCRIPTION:
The TERMINAL # is a unique string of characters provided by your processor to identify the Cash Dispenser when a transaction is taking place. It can contain numbers and letters. The minimum number of characters is 6 and the maximum is 16.
This parameter MUST be set before the Cash Dispenser can go on-line AND before the communications key can be downloaded.
When this function is selected, the current TERMINAL # is dis­played. If it is to be changed, select CHANGE.
To enter a digit 0-9, press the key that has that digit. To enter a letter, first press the <BLUE> key, then press the key that has the letter you want on it. The first press of the key will display the first character above the number. Subsequent presses will display the characters in sequence. When the character you want is displayed, press the <RIGHT ARROW> key to lock in the letter. If your next character is a letter, you must press the <BLUE> key again.
When you have entered all of the characters, press the <OK> key .
E
RROR CONDITIONS:
The Cash Dispenser will not function on-line without a valid TER­MINAL #.
TRITON SYSTEMS, INC.
5-58
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