This manual contains important instructions and warnings that should be followed
during the installation, operation and storage of all Tripp Lite
Systems.
SmartOnline UPS
UPS Location Warnings
Install your UPS indoors, away from excess moisture or heat, dust or direct
sunlight.
Install your UPS in a structurally sound area. Your UPS
care when moving and lifting the unit.
Only operate your UPS at indoor temperatures between 32" F and 104" F (between
0"
C and 40" C). For best results, keep indoor temperatures between 62" F and
84" F (between 17" C and 29" C).
Leave adequate space around all sides of the UPS for proper ventilation: 12 in. (30
cm.) clearance at the rear; 4 in. (10 cm.) at sides and on top.
Do not install the UPS near magnetic storage media,
conuption.
is
extremely heavy; take
as
this may result in data
UPS Connection Warnings
The power supply for this unit must be single phase rated in accordance with the
equipment nameplate. It also must be suitably grounded.
Equipment Connection Warnings
Do not use Mpp Lite UPS Systems in life support applications in which a malfunction or failure of a Tripp Lite UPS System could cause failure or significantly
alter the performance of a life support device.
Connect your UPS's Grounding Terminal to a grounding electrode conductor.
The SUGK contains its own energy source (battery). The output terminals may be
live even when the UPS is not connected to an AC supply.
Battery Warnings
Your UPS does not require routine maintenance. Do not open your UPS for any
reason. There are no user-serviceable parts inside.
Because the batteries present a risk of electrical shock and bum from high shortcircuit current, batteries should be changed only by trained service personnel
observing proper precautions. Replace the existing batteries with the same number
and type of new batteries [(Sealed Lead-Acid)
SUlOK (forty 12V/7AH batteries)]. Do not open the batteries. Do not short or
bridge the battery terminals with any object.
The UPS batteries are recyclable. Refer to local codes for disposal requirements, or
if in the USA call 1-800-SAV-LEAD (1-800-728-5323) for complete recycling
information. Do not dispose of the batteries in a fire.
Connect only Tripp Lite battery packs to your UPS's external battery connectors.
Do not operate your UPS without batteries.
Fuses should be replaced only by factory authorized personnel. Blown fuses
should be replaced only with fuses of the same number and type.
Potentially lethal voltages exist within this unit as long as the battery supply
connected. Service and repair should be done only by trained personnel. During
any service work, the UPS should be tumed off or put into manual bypass (see pg.
12).
During "hot-swap" battery replacement (when the UPS
is
connected equipment
in
backup
Do not connect or disconnect the battery cabinets while the UPS
the battery supply or when the unit
the event of a blackout.
turned
ON)
your UPS will be unable to provide battery
is
SU6K (twenty 12V/7AH batteries);
is
on manual bypass and
not in bypass mode.
is
operating from
is
Familiarize yourself with the location and function of the front and rear panel
features before installing and operating your UPS.
0
FRONT
1.
"ON/OFFn Switch:
ON and OFF.
2.
"SELECT" Button:
through different power readings on the LCD Display by momentarily pressing the
button; it also allows you to silence the UPS alarm by pressing and holding the button
for
3.
LCD Display:
of UPS operating conditions and diagnostic data. It will illuminate after you have
properly completed installation and start-up and after the
ON.
4.
"I/P (Input) LED:
supply
5.
"AC/DC" (Converter) LED:
UPS's AC/DC converter is activated.
6.
"DC/ACW (Inverter)
UPS's DC/AC inverter
7.
"O/P (Output) LED:
is supplying AC power to connected equipment.
8.
"BYPASS" LED:
mains powerwithout engaging its converter or inverter. Connected equipment will not
receive battery power in the event of a blackout.
9.
"BATTERY" LED:
battery to provide connected equipment with
can be cancelled by pressing and holding the "SELECT" switch for
alarm will be cancelled, but the LED will remain illuminated.
PANEL
UPS
3
seconds.
is
0
SYSTEM
This
present.
This green light will illuminate when the UPS
0
,
5
This momentary rocker switch turns the UPS System's inverter
This button performs two functions: it allows you to browse
backlit
(16x2
character) dot matrix display indicates a wide range
"ON/OFFm Switch
This green light will illuminate constantly to indicate an AC input
This green light will illuminate constantly to indicate the
LED:
This green light will illuminate constantly to indicate the
is
activated.
This green light will illuminate constantly to indicate your UPS
is
This red light will illuminate when the UPS
AC power.
An
is
alarm
0
is
providing filtered
discharging the
will sound which
3
seconds. The
turned
SUBP
REAR PANELS
1.
Manual
in "BYPASS" mode, which must be done before performingany maintenance on the UPS
with the connected load supported. (See page 12 for step-by-step
into "BYPASS.") While this switch is on "BYPASS." connected equipment will receive
filtered AC mains power, but will not receive battery power in the event of a blackout.
2.
Input Terminal Block:
power input. Unscrew and remove terminal block plate for access. The optional SUBP
battery pack's IEC-320 connector accepts
3.
Output Terminal Block:
A plate covering the terminal block must be unscrewed and removed for access.
4.
Input Voltage Select Terminal Block:
receive your 208V AC or 240V AC line voltage. A plate covering the terminal block
must be unscrewed and removed for access.
5.
External Battery Connector:
SUlOK requires a
SU6K or SUlOK systems for extra runtime. Refer to instructions available with the
optional SUBP Battery Pack for connection instructions and safety warnings.
6.
Exhaust Fan:
7. AS-400
computer interface via the AS-400 Cable included. It uses AS-400 communications
to report UPS status and power conditions. Using this port, an IBMAS-400 computer
can automatically save open files and shut down
blackout. See "Communications." pg. 13. for details.
8.
"Smart"
workstation or server. It uses RS-232 communications to report UPS and power
conditions. It
monitor and manage network power and to automatically save open files and shut
down equipment during a blackout. See "Communications." pg. 13. for details.
9.
Dry
indicate line-fail and low-battery status. See "Communications." pg. 14, for details.
10.
Accessory Slot:
to remotely control and monitor your UPS. Contact Tripp Lite Customer Support for
more information and a Hst of available
tivity products.
11.
"Battery Start" Switch:
UPS and use it as a stand-alone power source when utility-supplied AC power
present. The switch enables the
UPS, make sure your UPS and external battery cabinets are properly installed. Press
and hold the "Battery Start" Switch and then press the
UPS ON. To turn it OFF after "cold-start," press the
12.
Battery Fuses (SU6K & SUBP's Only):
battery or battery bank.
13.
AC
14.
AC
15.
Remote "Emergency Power OFF" Connector:
remote emergency shutdown. See "Communications," pg. 14. for details.
16.
Inverter Operation
Switches that should be set to match your input voltage and input frequency. Your
input voltage and frequency DIP switch settings
WILL
17.
Grounding
IT
recommended conductor size
18.
Stabiltzers:
Bypass Switch:
This red and yellow dial is used
in
one step of putting the
instructions
Use these terminals to connect your UPS to the AC main
its
charger's input power cord.
Use these terminals to connect your UPS to equipment.
Use these terminals to set your UPS's to
Use this to connect Tripp Lite Battery Packs. The
SUlOKBP or SUBP to operate; additional SUBP's
can
be added to
This cools and ventilates the inside of the UPS.
Interface Port:
-232
is
used with Tripp Lite software and the included RS-232 Cable to
Contact Interface Port:
This female DB9 port connects your UPS to an IBM AS-400
its
operating system during a
Interface Port:
This female DB9 port connects your UPS to a
This female DB9 port sends contact-closure signals to
Remove the small cover panel and use optional accessories
SNMP. network management and connec-
This momentaryrocker swltch allows you to "cold-start" your
UPS's DC/AC Inverter. Before
"cold-starling"
"ON/OFF" switch to turn your
"ON/OFF" Switch.
The 30A/600V fuses protect your connected
Input Breakers:
Output Breaker:
One double-pole circuit breaker controls input power to the
Triple-pole circuit breakers control output power from the
This RJll modular jack allows
DIP
Switches:
NOT
CONVERT the voltage or frequency.
Terminal:
This terminal connects to a grounding electrode conductor.
Behind this removable panel are four DIP
MUST
match your input. Your UPS
IS NOT SAFE TO OPERATE YOUR UPS WITHOUT CONNECTING IT. The
is
8 AWG based on the UL 1778 standard.
These supports extend to keep your UPS from rolling or tipping.
UPS
for going
is
not
your
UPS.
UPS.
INVERTER OPERATION DIP SWITCH
SETTINGS
Using a small tool, set the four Inverter Operation DIP Switches (located on the rear panel of
your UPS, see pg.
your input voltage, input frequency and
desired operational mode.
InDut Voltage Selection
(D~P
switch&
(Input Voltage Select Terminal Block)
(SUIOKPM
4-5
for location) to match
#
1
~r
#2)
SHOWN)
NOT
Terminal
CONVERT
Input Voltage
These DIP switches and the Input
Select Block must BOTH be set to match your
input voltage. Your UPS WILL
the voltage.
Jn~ut Volt= DIP Switch Position Select Terminal Block
240V
#1
DOWN & #2 DOWN
Invut Frequencv Selection
(DIP Switch
Your Input Frequency setting MUST match your input frequency. Your UPS WILL NOT
CONVERT the frequency.
Input Frequency DIP Switch Position
60
#3)
Hz
#3
DOWN
Overational Mode Selection
(DIP Switch
The "On-Line" Mode provides on-line operation with zero transfer time. The "Economy"
Mode provides line-interactive operation for increased efficiency when on-line protection
is unnecessary, thus reducing operating costs without affecting your
reliability during
Input Frequency DIP Switch Position
#4)
On-Line
Economy
a
power outage.
#4
UP
#4 DOWN
UPS'S output
UPS LOCATION
Move your UPS over short distances using its wheels. Stabilize the UPS by releasing the
stabilizers on each side of the unit. NOTE: Do not stack the UPS Systems or external
battery packs.
INPUTAND OUTPUT CONNECTION
WIRING
Choose appropriate cabling (depending on current carried; see chart below) to connect
your UPS to an AC power supply and your equipment to your UPS:
MODEL
SU6K
SU
SELECTION
RATED
CURRENT
208/240
30A 8 AWG (8mm1/60"C)
50A6AWG (14mrn1/60"C)
IOK
INPUT
I0
3 Wlre
RATED
OUTPW
CURRENT
120-208/240V 103 Wlre
30A 8 AWG (8mm1/6W)
50A6AWG (14mm2/60"C)
RATED
OUE'UT
CURRENT
120V 103Wlre
2 x 32A 6 AWG [14rnm1/60"C)
2 x 50A4 AWG (22mmv/6(PC)
OUTPUT
PROTECnON
CIRCurr
32A
63A
WIRING
CONNECTIONS
Connect your wiring to the input and output terminal blocks located on the lower rear
OFF
panel of your UPS (see figure below). Before cable connection, turn the UPS
out the fuse holder. Ensure the cable is fitted with a cable sleeve and
35
connector clamp. The minimum tightening torque is
Ibs. per square inch. Connect
and pull
is
secured by a
the ground wire (typically colored green and yellow) to the terminal marked with the
letter "G."
Cable Connection for
AC
INPUT
156-264V50/60HZ
6kVA
or
lOkVA
Output
LUOV
(6kVA
shown)
CAUTION: Observe the appropriate
cable connection regulations
1e.g.
National Electrical Code (NEC) in
the U.S.] at all times. Using cables
of improper size may damage your
equipment and cause fire hazards.
TOTH,"AEkDING
(GROUND)
+
GROUND
CONNECTION
UPS
Ground the UPS and the load
equipment as shown in the figure.
LOAD
1
LOAD
2
LOAD
3
EXTERNAL BATTERY PACK CONNECTION
(SUGK:
Since SUGK models contain internal batteries, connecting external battery packs (to
extend runtime) is optional.
and require an external battery pack connection to a
supplied battery connection cable, insert one end into the External Battery Connector
on the rear panel of your UPS and the other end into the Battery Output Connector on
the rear panel of the external battery pack. Use the plug on either end of the supplied
cable, but make sure that it is fully inserted into the connector. See figure below for
daisy-chaining one or more external battery packs to your UPS.
Optional;
SU1OK:
Required)
SUlOKPM models, however. do not have internal batteries
SUlOKBP or a SUBP. Using the
SUBP SUlOKBP SUlOKPM
Note: Optional Tripp Lite external battery packs (SUBP's) feature individual 120V AC
input line cords and individual internal battery chargers. By adding multiple SUBP's
individually connected to 120V AC input, the recharge time of a battery system will be
dramatically reduced as compared to systems relying on only the
UPS'S main charger.
While adding SUBP's without connecting their chargers will increase a battery system's
reserve capacity, this
will also
increase the system's overall
recharge time. See the figure to the
right for the schematic diagram of
Acmpu,
1
avo
the SUBP external battery pack.
BArrERY FUSE
THE DIAORAU
OF
REPLACEMENT
If
one of your fuses has blown, you will
notice no output voltage at zero load. Blown
as
shown
in
fuses should be replaced
diagram on the right. Since SUGK models
contain internal batteries, the battery fuse
holders are located on the rear panel of the
UPS. Since
SUlOK models operate solely
from external batteries, the battery
fuse holders are located on the rear panel of the external battery
models also support connections to optional external battery packs, which may require
battery fuse replacement.
the
THE EXTENSIBLE BATTERY CABINET
f
pack(s). Note: SUGK
BA77ERY CONDITION VERIFICATION
When the UPS
you to the UPS battery's charge condition.
is
operating from battery power, the alarm and LCD Display will both alert
Batterv Charge Condition
Alarm
ED Dis~lav
FULL Short Beep (every 2 seconds) ON BAlTERY
BA'IT
=
XXV
Wo
LOW Short Beep (every 1/2 second) BA'ITERY LOW
BAT
=
XXV
Wo
UNDER Continuous Beep BA'ITERY UNDER
SHUT DOWN
INITIAL BAVERY CHARGING (OPTIONAL)
Your UPS System's battery is fully charged prior to shipping. However, if your UPS has
been stored for
on the AC Input Breaker. The LCD Display will illuminate and indicate "ON BYPASS."
DO NOT turn on the AC Output Breaker to apply the load until the battery
charged. Once the UPS
level automatically.
TURNING THE UPS
Make sure the
Bypass Key is set to NORMAL.
Turn
the AC Input Circuit Breaker ON, then
an
extended period, recharge its battery for 8 hours. To charge, turn
is
in use, it will charge the batteries and maintain the charge
ON
UPS
is
properly installed (see Installation section) and the Manual
turn
the Output Circuit Breakers ON.
is
fully
If your AC input
Voltage Selection, pg.
However, the
is
providing power normally within your selected range (see Input
6,
and Specs, pg. 17). your connected load will energize.
UPS'S inverter is not yet on. Press the front "ON/OFF" switch ON to
begin inverter operation.
If
your AC input
is
not providing power normally, you have the option of starting
from battery. (Your battery must be at least partially charged for this operation to
succeed.) Press and hold both the "Battery Start" switch and the
"ON/OFF" switch
for three seconds to start your UPS in "ON BA'ITERY mode. Note that some
electronic equipment may draw more amps during startup: when starting from
battery, consider reducing the initial load on the UPS.
The UPS will perform a brief self-test and show the results on the LCD Display. (See
10,
Self-Test section, pg.
for display sequence.) After a successful self-test, the UPS
will provide AC power from the inverter to your load.
TURNING THE UPS
OFF
Press the front "ON/OFFm Switch OFF. Your load will still be energized. The inverter
is
now off, but your UPS is not fully deactivated. The LCD Display will show "ON
BYPASS."
Turn the AC Input and Output Circuit Breakers OFF. Your load will no longer be
energized, and the LCD display will be dark.
SELF-TESTING
When you turn the
below
for
display sequence.'
'Note: ~startingfiom battery,
diagram below
appears
SELECT
when the
FREQ
UPS
ON,
it will perform a brief (about
the
BATIERY
LED
will be
Ut
and the
I/P
LlPS
b
operating normally under utfllty-supplled AC Input power.
OUT
.
XXHz
and BYPASS
25
second) self-test. See figure
LED5
wlll MI. TheJInd
LCD
dlsplay In
(he
SELECT
Sltll~lOlllll~
UPS SYSTEM
INPUT
AC OK
UPS SYSTEM
,,,,
A
$!
UPS SYSTEM UPS SYSTEM
UPS SYSTEM
OFF
UPS SYSTEM
SELECT
AC/DC OK
UPS SYSTEM
INVERTER
k~nloniini
SELECT
UPS SYSTEM
ziii$
1
UPS SYSTEM
TEST
CUKSERULL
-3
P
+
unrm
UPS SYSTEM
LCD DISPLAY SELECT SWITCH
Momentarily press the "SELECT" switch on the front panel to browse through different
power readings on the LCD Display. The LCD Display will show which one of four
operational modes your UPS is currently in:
Also, as you press the "SELECT" switch, the LCD Display will browse through load. input,
bypass, output and battery conditions.
Normal, Economy, On-Battery, or Bypass.
"NORMAL" MODE OPERATION
"ECONOMY' MODE OPERATION "ON
"ON-BATTERY" MODE OPERATION
BYPASS"
MODE OPERATION
OPERATION ON BYPASS-VOLTAGE OUT OF RANGE
While in Bypass Mode, the
If
output voltage.
20%
and
the output voltage passes out of an acceptable range (between
lower than nominal), the UPS displays the condition on its
supplying output power to its load. If power levels return to an acceptable level. the UPS
resumes supplying power to the load, and its
or too low at one time, but has returned to nominal.
UPS
monitors the input voltage, which on Bypass equals the
LCD
LCD
reports that output voltage was too high
15%
higher
and stops
LCD
Bypass Voltage Condition
>
15Oh
Higher
than
Nominal
>20% Lower
Was Too High. Now Nominal
Was Too Low. Now Nominal
than
Nominal
Display Message
BYPASS AC TOO HI
BYPASS AC TOO
BYPASS AC WAS HI
BYPASS AC WAS LO
M
OPERATION ON OVERLOAD
When the
time depending on the severity of the overload). If the UPS is still overloaded at the end
of the countdown, the UPS will automatically shut down and go into Bypass Mode.
Overload Condition
102% - 125%
125%
>150%
-
150%
UPS
detects an output overload, it will commence a countdown (the length of
LCD
Display Message
Overload 102%
Load=XXXOh
Overload 125%
Load=XXXOh
Overload 150%
Load=XXXOh
X.XXKW
XXXKW
X.XXKW
Countdown to Shutdown
1
minute
30 seconds
2 seconds
11
BATERY CHARGE WA RNlNGS
Since your UPS can provide battery backup only for as long as the batteries remain
charged, these warnings should be acted on immediately.
Battery Charge Warning
Battery charge nearly depleted
AC/DC charger not operating
LCD Display Message
BATTERY LOW
CHARGER
FAILURE!
OPERATION UNDER SHUTDOWN
Your UPS will shut down and the LCD will display a message if it detects one of the
following conditions. Note: For all conditions, the "Input," "Output" and "Bypass"
will be illuminated.
Condition
Extended Overload
Output Short Circuit
Remote Shutdown Command
(FROM DB9 INTERFACE)
Remote Shutdown Command
RJ
1
(from
Internal Faults
1 interface)
(>
1500%)
LCD Display Message
OVERLOAD 150%
SHUTDOWN
SHORTClRCUlTl
SHUT DOWN
REMOTE
SHUTDOWN
EMERGENCY
SHUTDOWN
INVERTERTOO LO
SHUTDOWN
INVERTERTOO
SHUT DOWN
DC BUS
SHUTDOWN
OVERTEMPERA'IURE
SHUTDOWN
STOP!
+/-
HIGH/LOW
HI
LEDs
OPERATION
Turn
this switch to
PASS"
before performing
OF
MANUAL BYPASS SWITCH
"BY-
UAHUAL
BYPASS
SWITCH
-
any maintenance on the
UPS with the connected
AC~N~U~
load supported. Connected
equipment will receive
filtered AC mains power,
but will not receive
battery power in the event
l~~UTE~
FROU
WE
*C
LIN~
of a blackout.
SWITCHING
Turn
Turn
Turn
UPS
TO "BYPASS" MODE
the "ON/OFFn Switch OFF. (LCD will read "ON BYPASS.")
the "Manual Bypass" Switch
clockwise
from NORMAL to BYPASS.
the AC Input Circuit Breaker OFF.
Open battery fuse holders and remove the battery fuses from all battery packs
and from all SUGK models.
SWITCHING
UPS
TO
"NORMAL"
MODE
Replace all battery fuses in the battery fuse holders and close the
battery fuse holders.
Turn
the AC Input Circuit Breaker ON.
Turn
the "Manual Bypass" Switch counterclockwise from BYPASS
back to NORMAL.
Turn
the "ON/OFF Switch ON.
RS-232 INTERFACE
This female DB9 port connects your UPS via an RS-232 cable to a workstation or server
equipped with
status and power conditions. Using this port,
manage network power and automatically save open files and shut down equipment
during a blackout. Contact Mpp Lite Customer Support at (773) 869-1233 for information on available SNMP, network management and connectivity software and products.
RS-232 signals and operations include: load level, battery status, battery level.
operation mode, AC input voltage, AC output voltage, AC input frequency. temperature
inside unit, set shut-down delay time,
Tripp Lite software. The port uses RS-232 communications
Mpp Lite software can monitor and
enable/disable alarm and remote shutdown.
Pin assienment;
Pin
1
bit
2:
Pin 3:
Pin 5: GND (Signal Ground)
TXD
(Transmit Data)
RXD
(Receiving Data)
to
report UPS
AS-400 INTERFACE:
This female DB9 port connects your UPS to an IBM AS-400 computer
AS-400 cable. The
to allow an AS-400 to automatically save open files and shut down its operating system
during a blackout. AS-400 protocol includes: operation on inverter, operation on AC
power supply, operation on battery and low battery alarm.
pin assimment:
Pin 5: Common
Pin 6:
Pin 7: Low battery alarm
Pin
Pin 9: Operation on battery
Operation on AC power supply
8:
Operation on inverter
port uses AS-400
communications to report UPS status. It can be used
via
the included
LOW
BATTERY
INVERTER
AS-400
Battery
Low Battery
Direct Mains Supply
Inverter
*Inactive:
INTERFACE
may
be
in
El
1941
TABLE
Pin
6,5
OFF
OFF
ON
OFF
either
state.
I
Pin 7.5
ON
OFF
*
Pin 8.5
ON
ON
OFF
ON
Pin
OFF
I
9,5
ON
ON
*
13
DRY CONTACT INTERFACE:
This female DB9 contact-closure port allows your UPS to send contact-closure signals
to indicate that it is on battery back-up mode and if its batteries are running low. The
can
port
Pin assipnment;
also receive a remote shutdown signal.
LOW
BATTERY
b
COY
NC
I
-
If
I
C
lmin.U.3mA
1
I
REMOTE
FROM
SHUTDOWN
EXTERNAL
SIGNAL
I
SIGNALFROM
COMPUTER
MAXIMUM CAPACITY
AC250Vn4
DC30vnA
DRY
CONTACT INTERFACE TABLE
UPS Operating
Mode
Normal
Back Up
Low Battery
*
Inactive:
may
be
OF
DRY CONTACT:
Pin
OPEN
CLOSE
CLOSE
in
either state.
8,3
Pin
OPEN
CLOSE
REMOTE EMERGENCY POWER OFF:
This
RJ
11
modular jack allows remote emergency shutdown.
Pin assignment
lSU6K
Shown]
1,3
I
.'
!
If there
power off.
is
a short between pins 2 and
3,
2
and
5, 4 and
5,
or 3 and
Pin
4,
the UPS will
1
Service
Your
Smartonline UPS
A
below.
up
information, call
2-
TRlPP LlTE warrants
date of initial purchase. After 90 days from the
suchdcfcchve products. Toobtain sen ~cc under thls warranty, you must callTRlPP LlTEoran
must be returned to TRlPP Lm or an authorized TRIPP LITE service center with transportallon chnmes prcpa~d and must be acmmpanted bv
a brief description of the problem encounlered and proof of date and place of purchase. This warranty does not apply to equipment Lhich has
been damaged bv accidenl, ncaligence or misapplication or has been altered or modified in any way. This warranh, applies only to the original
purchaser who must havc pr&ly registercd'ihe product within 10 days of purchase.
ThewarranhesofallTRIPPL~suppres~null
of all TRIPP LlTE
EXCEPT
MERCHANTABILITY
thereforc. the afor~aid limihtion(s) or exclusion(s) may not apply to the purchaser.
EXCEPT
CONSEQLJENTIALDAMAGESARISINGOIJTOFTHE
S~ecifsallv, TRIPP LITE is not liable for anv costs. such as lost ~rofits or revenue. loss of eaulomcnt. loss of use of wuioment. loss of software.
I&S
The policy of TRIPP LITE Is one of continuous improvement. Specificaliow are subject lo change without notice.
variety of service contracts is also available from
service contracts and
Tripp
Year Limited Warranty
tls
products tncludtng
UPS
Splems are null and vold ~f
AS
PROVIDED HEREIN, TRrPP LlTE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTlES OF
ANDFlTNESS FOR A PARTICULAR PURPOSE. Somestatesdonot pennit limitationorexclusion of implied warranties;
AS
PROVIDED ABOVE,
of
dais;
costs of substilutes, claims by ihird parties, or othe'rwise.
is
covered by the 2-year limited warranty period described
Tripp
Lite. including start-
3-
to 5-year SafeSure on-site service contracts. For more
Lite Customer Service at
batteries
to be free from defects In materials and workmanship for a period of two years from the
d.lte of purchase, TRIPP Lm's obli@ition undcr this warranty is llm~ted to
andvold ~f they havebeenconnected totheoutputof any UPSsystem Thcwarranhes
il
surge suppressor has been connected to its output receptacles.
IN
NO EVENT WILL TRIPP LlTE BE LIABLE FOR DIRECT, INDIRECT, SPECIAL. INCIDENTAL OR
USEOFTHlSPRODUCT,EVBN
(773)
869-1233.
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TRlPP LITE scrvicccenter. Producls
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Ultimate Lifetime Insurance Policy
(Valid in U.S. and Canada ONLY)
TRIPP LITE warrants, for the lifetime of the product, (a1 TRIPP LITE's option) to repair or replace (on a pro rata basis) directly connected
equipment that is damaged due to power transients while properly connected to TRIPP LITE products offering the
Insurance Policy. Reimbursement or restoration for data loss is not included. Power transients include spikes and surges on the AC power,
data or telephone lines that
AC Power Line Transients: To claim damages, the TRIPP LITE product must be plugged into a properly wired and grounded outlet. No
extension cords or other electrical connections may be used. The installation
theNationalElcctricalCode(NEC).
forth by
equipment resulting from a cause other than an "AC power transient". If user meets all of the above requirements, TRIPP
or replace (at TRIPP
allowed for damage entering from telephone or data lines, unless they arc separately protected, as described below.
Telephoneand DataLineTransients: TrippLite
dala lines & when all such paths are protected by a Tripp Lite protection product(s) and the the AC power (utility) line is
and/or
simultaneously
coverage.
Reimbursement dollar limits will be equal lo that of the Tripp Lite power protection product. Coverage is excluded where a suitable
environment for the protection device is not provided, including,
equipment must also include a properly installed and operating "primary protection" device at the telephone service entrance (such devices
arenormally added during telephone line
All above warranties are null and void if the TRPP LlTE product has been improperly installed, tampered with or altered in any way, or if
theconnected equlpmmt was not used under normal ope;atingconditionsor in accodance with any iabels or instructions. All cl;imsundcr
this
does not inriude damage resulting from accident or misuse, and appiies to the domestic (USA & Canada) use of these products only.
Tripp Lite reserves the right
by requesting the equipment in question
oi thdt prov%ed by any coverage of connected equipment provided by other sources, i;lcluding, but noi ltmited io, any manufacturer's
warranty and/or any extended warranties.
EXCEPT AS PROVIDED ABOVE, TRIPP LlTE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF
therefore, the aforesaid
EXCEPT AS PROVIDED ABOVE,
CONSEQLJENTIAL
DAMAGE. Specifically, TRlPP LITE is not liable forany costs, such as lost profits or revenue, lossof equipment, lossof useofequipment, loss
of software, loss of data, costs of substitutes, claims by third parties or otherwise.
To receive service under this warranty, you must be the original purchaser/user of the product in question You must obtatn a Returned
Material
must be accompanied by a brief description of the problem encountered and proof of date and place of purchase.