Tripp Lite SUINT2200LCD2U User Manual

Owner’s Manual

SmartOnline

Single-Phase Rackmount Online UPS Systems

with Built-in LCD Monitoring & Control Screen

Not suitable for mobile applications.

SUINT1000LCD2U

(Series Number: AGPS8294)

1. Overview 2

Parts List 2 Additional Accessory Options 2 Model Specific Accessories 2

2. Important Safety Instructions 2

3. UPS Circuit Block Diagram 3

4. Installation 4 Rack Mounting 4

Tower Mounting 5

5. Basic Connections 6 and Start-Up

Quick Start Guide 6

6. Features 8

Front Panel Controls, LEDs and 8 LCD Screen Rear Panel Features 8

SUINT1500LCD2U

(Series Number: AGPS8295)

Quick

Start Guide—

Page 6

SUINT2200LCD2U

(Series Number: AGPS7958)

7. Operations 10 LCD Front-Panel Display and Controls 10

Front Panel Button Functions 11 Home Screen Layout 11 Power Strategy Selection Options 12 Front Panel LCD Selection and 14 Configuration Options Configuring External Battery Packs 17

8. Optional Connections 19

9. Troubleshooting and Event Log 22

10. Internal Battery Replacement 24

11. Storage and Service 25

12. Product Registration 26 Español 27 Français 53

Русский 79

Deutsch 105

SUINT3000LCD2U

(Series Number: AGPS7959)

SU3000LCD2UHV

(Series Number: AGPS8296)

NOTE: External battery pack options require conﬁguration using front panel LCD interface or via Tripp Lite’s EXTERNAL BATTERY CONFIGURATION software.

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Overview

Tripp Lite SmartOnline Rackmount UPS Systems with interactive LCD interface feature online, double-conversion UPS protection with fulltime sinewave output and zero transfer time suitable for all advanced networking applications. Each system provides long running battery support with optional extended-run and Web communications ability. Built-in interfaces include USB, RS-232 serial and Emergency Power Off (EPO). The interactive front panel LCD screen provides detailed UPS status, preset and control options. Optional max efficiency and auto-adaptive power strategy options enable high-efficiency operation with reduced power consumption and BTU heat output.

Parts List

UPS System Bolt-on Mounting Ears (2) 4-Post Rail Kit

Owner’s Manual

USB Cable RS-232 Cable Owner’s Manual

Additional Accessories (All Models; Optional)*

• SNMPWEBCARD: Internal network interface card for SNMP/Web control and monitoring

• WEBCARDLX: Web Management Accessory Card

• 2POSTRMKITWM: Supports rackmount UPS and battery packs in 2-post rackmount or wall-mount configurations

• 2-9USTAND: Supports rackmount UPS and battery packs in upright tower configuration

* Select models are also shipped with optional Input/Output adapter cables.

Model Specific Accessories (Optional)*

UPS Model SUINT1000LCD2U SUINT1500LCD2U SUINT2200LCD2U SUINT3000LCD2U / SU3000LCD2UHV “SMART” External

Battery Packs**

“NON-SMART” External Battery Packs**

*Visit the specification page for your UPS system at www.tripplite.com for detailed extended runtime data and additional accessory options. ** For External battery configuration, see the Operations section for options and configuration method. SMART battery packs are automatically detected by the UPS.

BP24V36-2US BP36V27-2US BP48V27-2US BP72V18-2US

BP24V15RT2U (limit 1)

BP24V28-2U (limit 1)

BP24V70-3U

BP36V15-2U (limit 1)

BP36V42-3U

BP48V24-2U (limit 1)

BP48V60RT3U

BP72V15 (limit 1)

BP72V28RT3U

Important Safety Instructions

SAVE THESE INSTRUCTIONS

This manual contains instructions and warnings that should be followed during the installation, operation and storage of all Tripp Lite UPS Systems. Failure to heed these warnings may affect your warranty.

UPS Location Warnings

• Install your UPS indoors, away from excess moisture or heat, conductive contaminants, dust or direct sunlight.

• For best performance, keep the indoor temperature between 0º C and 40º C.

• Leave adequate space around all sides of the UPS for proper ventilation.

• Do not mount unit with its front or rear panel facing down (at any angle). Mounting in this manner will seriously inhibit the unit’s internal cooling, eventually causing product damage not covered under warranty.

Important Safety Instructions

UPS Connection Warnings

• Connect your UPS directly to a properly grounded AC power outlet. Do not plug the UPS into itself; this will damage the UPS.

• Do not modify the UPS's plug, and do not use an adapter that would eliminate the UPS’s ground connection.

• Do not use extension cords to connect the UPS to an AC outlet. Your warranty will be voided if anything other than Tripp Lite surge

protectors are used to connect your UPS to an outlet.

• If the UPS receives power from a motor-powered AC generator, the generator must provide clean, filtered, computer-grade output.

• The mains socket outlet that supplies the UPS should be near the UPS and be easily accessible.

• To remove AC voltage from the UPS, pull the plug from the socket outlet.

Equipment Connection Warnings

• Use of this equipment in life support applications where failure of this equipment can reasonably be expected to cause the failure of

the life support equipment or to significantly affect its safety or effectiveness is not recommended.

• Do not connect surge protectors or extension cords to the output of your UPS. This might damage the UPS and may affect the surge

protector and UPS warranties.

• Connect the UPS to an outlet that is adequately protected against excess currents, short circuits and earth faults, as part of the

building installation. The outlet protection for the UPS should be in series with the mains input.

• To reduce the risk of fire, connect only to a circuit that has branch circuit over current protection with an ampere rating in accordance

with the National Electrical Code® (NEC®), ANSI/NFPA 70 or your local electrical code. In Europe, the circuit breaker must meet the IEC/EN 60934 standard and have a contact air gap of at least 3 mm. The recommended circuit breaker rating for building installation is 240V/20A and must meet the rated short circuit capacity of at least 1 KA.

Battery Warnings

• Batteries can present a risk of electrical shock and burn from high short-circuit current. Observe proper precautions. Do not dispose of the

batteries in a fire. Do not open the UPS or batteries. Do not short or bridge the battery terminals with any object. Unplug and turn off the UPS before performing battery replacement. Use tools with insulated handles. There are no user-serviceable parts inside the UPS. Battery replacement should be performed only by authorized service personnel using the same number and type of batteries (Sealed Lead-Acid). The batteries are recyclable. Refer to your local codes for disposal requirements or visit www.tripplite.com/UPSbatteryrecycling for recycling information. Tripp Lite offers a complete line of UPS System Replacement Battery Cartridges (R.B.C.).Visit Tripp Lite on the Web at www.tripplite.com/support/battery/index.cfm to locate the specific replacement battery for your UPS.

Note: For External battery configuration, see the Operations section for options and configuration method. SMART BATTERY PACKS are automatically detected by the UPS.

UPS Circuit Block Diagram

Installation

Rack Mounting

Mount your equipment in either a 4-post or 2-post rack or rack enclosure. The user must determine the fitness of hardware and procedures before mounting. If hardware and procedures are not suitable for your application, contact the manufacturer of your rack or rack enclosure. The procedures described in this manual are for common rack and rack enclosure types and may not be appropriate for all applications.

4-Post Mounting

The included plastic pegs A will temporarily support the empty

rackmount shelves B while you install the permanent mounting hardware. Insert a peg into the third hole from the top on the front end of each bracket. On the rear end, insert a peg into the center hole. (Each front bracket has 6 holes and each rear bracket has 5 holes.) The pegs will snap into place.

After installing the pegs, expand each shelf to match the depth

of your rack rails. The pegs will fit through the square holes in the rack rails to support the shelves. Refer to the rack unit labels to confirm that the shelves are level in all directions.

Note: The support ledge of each shelf must face inward.

Remove the pegs at the front end of each bracket. Secure the

shelves B to the mounting rails permanently using the included screws and cup washers C as shown. Place 2 screws at the front of each rail (4 total) and 2 screws at the back of each rail (4 total). Tighten all screws before proceeding.

Note: The rear pegs can be left in for installation, but the front ones must be

removed before the bracket is secured by screws.

WARNING! Do not attempt to install your UPS until you have inserted and tightened the required screws. The plastic pegs will not support the weight of your UPS.

Attach your UPS’s mounting brackets D to the forward

mounting holes E of the UPS using the included hardware F. The mounting bracket “ears” should face forward.

With the aid of an assistant (if necessary), lift your UPS and

slide it into the shelves. Attach the UPS mounting brackets to the forward mounting rails with user-supplied screws and washers G. Tighten all screws securely.

2-Post Mounting

If you mount 2U UPS models in 2-post racks, they require the addition of a Tripp Lite 2-Post Rackmount Installation Kit (model: 2POSTRMKITWM, sold separately). See Installation Kit owner’s manual for installation procedure.

Installation

Tower Mounting

Your UPS can be mounted in an upright tower position with optional base stands sold separately by Tripp Lite (model: 2-9USTAND). When mounting the UPS on adjustable base stands, make sure that the control panel is toward the top. The control panel may be rotated to make it easier to read. Remove the 4 front screws from the front panel and take it off. Pinch the tabs located on the sides of the LCD panel, and then rotate it. Replace the front panel and secure it. Front panel setup should be operated by service personnel only.

WARNING! All UPS systems are extremely heavy. Use caution when lifting and mounting. User must properly stabilize the UPS when lifting and mounting.

UPS Model SUINT1000LCD2U SUINT1500LCD2U SUINT2200LCD2U SUINT3000LCD2U / SU3000LCD2UHV

UPS Dimensions (H x W x D)

Operating Altitude: 0 to 3000 m

EXTERNAL BATTERY CONFIGURATION NOTE

If external battery packs are to be used with this UPS, install them following the mounting/installation documentation included with each battery pack. External battery pack installation requires the UPS be configured one of two ways:

1. Via the UPS front panel LCD interface

2. Via Tripp Lite’s EXTERNAL BATTERY CONFIGURATION software This UPS is factory programmed with discharge curves and charging profiles for external battery pack configurations accessible using the

UPS front panel LCD interface. Additional battery pack options using larger or multiple external battery packs are also supported, but require configuration using Tripp Lite’s EXTERNAL BATTERY CONFIGURATION software and a serial port connection to the UPS.

8.6 x 43.8 x 39.6 cm 8.6 x 43.8 x 49.6 cm 8.6 x 43.8 x 49.6 cm 8.6 x 43.8 x 61.6 cm

Basic Connection and Start-Up

Quick Start Guide - First Time UPS Power-On

Plug your UPS line cord into an electrical outlet

Your UPS must be connected to a dedicated circuit of sufficient

amperage.

Refer to the rating table labelled on the UPS for more details.

Select your Language

When your UPS is plugged in for the first time, the INPUT AC

LED will light up and the front panel LCD screen will request a language selection.

Using the UP / DOWN buttons

preference, then press the NEXT

The interface will confirm your selection and provide options to

go back (press BACK (press NEXT

ESC

) or to go to the next step

, select your language button.

Language English

Back Next

SETUP

ESC

Select your Password

Next, the UPS will prompt you to pick the desired PASSWORD. Using the UP / DOWN

your desired password and press the NEXT advance to the second digit. Repeat for digits 2 through 4.

Note: To quickly set the password to “0 0 0 0” press the NEXT button 4 times.

buttons, select the first digit of

button to

Select your Power Strategy

Next, the UPS will prompt you to pick the desired POWER

STRATEGY.

Using the UP / DOWN

STRATEGY preference and press the APPLY

See the Power Strategy Selection Options and UPS

Operating Modes sections under the Operations section for operating characteristics of each power strategy.

buttons, select your POWER

button.

Power Strategy

Auto-Adaptive

Max Efficiency Max Quality Freq. Regulation Freq. Conv. To 60Hz Freq. Conv. To 50Hz

Back Select Apply

SETUP

ESC

Select UPS Output Voltage

Next, the UPS will prompt you to select the desired OUTPUT

VOLTAGE.

Using the UP / DOWN

voltage, then select APPLY

buttons, select the UPS output

Password Setup

0 0 0 0

Back Select Next

SETUP

ESC

Output Voltage

200 Vac 208 Vac 220 Vac

230 Vac

240 Vac

Back Select Apply

SETUP

ESC

Basic Connection and Start-Up

Select UPS Battery Age Alert

Next, the UPS will prompt you to select the timing of the

BATTERY AGE ALERT.

Using the UP / DOWN

battery age alert in months, then press APPLY

buttons, select the timing of the

Batt Age Alert

Months:36

Back Select Apply

SETUP

ESC

Select Audible Alarm ENABLE / DISABLE status

Next, the UPS will prompt you to select the alarm ENABLE /

DISABLE status.

Using the UP / DOWN

DISABLE status, then press APPLY

Note: Disabling the alarm prevents the audible alarm from sounding during

power failures and UPS fault conditions only. The alarm will still “chirp” to confirm operator input via the front panel LCD navigation buttons when the alarm is set to disable.

buttons, select the alarm ENABLE /

Audible Alarm

Enabled

Disabled

Back Select Apply

SETUP

ESC

Plug your equipment into the UPS

Your UPS is designed to support network, server and computer

equipment only.

Your model and outlet may differ.

Turn your UPS on

Press and hold the POWER

release as the alarm begins to sound.

button for 3 seconds and

The UPS will then go through a series of diagnostic checks

before turning on output power. Once the UPS reports the operating status of NORMAL / LOAD PROTECTED with the configured POWER STRATEGY enabled, your UPS can immediately be put into service to provide reliable protection from a wide variety of power problems.

Features

Before installing and operating your UPS, familiarize yourself with the locations and function of the features of each component.

Front Panel Controls, LEDs and LCD Screen

The graphical LCD on the front panel contains a wide range of UPS operating conditions and diagnostic data. It also displays UPS settings and options when viewing the UPS setup screens. The five buttons below the LCD can be used to navigate the various information, configuration and UPS control screens by following the on-screen prompts and selection options. Additional LED indicators above the LCD screen also provide at-a-glance status of AC input source, availability of output, battery status, and warning/fault status.

See Operations section for detailed descriptions of LCD functions, buttons and LEDs.

Rear Panel Features

Input Cord Connection: This connects to AC power via a user-supplied cord with country-specific plug or permanently attached

power cord.

AC Receptacles (varies by model): These output receptacles provide connected equipment with pure sine-wave AC output during

normal operation and battery power during blackouts and severe brownouts. Power provided by these outlets is filtered to protect connected equipment against damaging surges and line noise. The receptacles are divided into numbered load banks, as labeled on the unit. Using PowerAlert software and cabling, load banks one and two may be individually turned off and on from a remote location, allowing users to reset or reboot connected equipment.

Telephone or Telephone/Network Protection Jacks: These jacks protect your equipment against surges over a telephone line or

telephone/network data line. Connecting your equipment to these jacks is optional. Your UPS will work properly without this connection.

Note: Not compatible with PoE (Power Over Ethernet) applications.

Communications Ports (USB or RS-232): These ports connect your UPS to any workstation or server. Use with Tripp Lite’s

PowerAlert Software and included cables to enable your computer to automatically save open files and shut down equipment during a blackout. Also use PowerAlert Software to monitor a wide variety of AC line power and UPS operating conditions. Consult your PowerAlert Software manual or contact Tripp Lite Customer Support for more information. The 9-pin RS-232 port also supports drycontact communications. See USB & RS-232 Serial Communications in the Optional Connections section for installation instructions.

EPO (Emergency Power Off) Port: Your UPS features an EPO port that may be used to connect the UPS to a contact closure

switch to enable emergency inverter shutdown. See Optional Connections section for details.

Accessory Slot: Remove the small cover panel from this slot to use optional accessories to remotely monitor and control your UPS.

Visit www.tripplite.com to see a full list of accessories, including the WEBCARDLX for remote control and UPS monitoring, as well as a wide variety of network management and connectivity products.

External Battery Pack Connector (configuration varies by model): Your UPS supports the use of optional Tripp Lite external

battery packs for additional runtime. See Model Specific Accessories section under the Overview section for compatible models and limitations and Configuring External Battery Packs section under Operations section for configuration instructions.

Note: External battery pack options require configuration using front panel LCD interface or via Tripp Lite’s EXTERNAL BATTERY CONFIGURATION software.

Ground Screw: Use this to connect any equipment that requires a chassis ground.

External Battery Detection Port: For external batteries with communication built-in, plugging the battery communication cable

into this port will allow the UPS to automatically detect the external battery.

Features

SUINT1000LCD2U

SUINT1500LCD2U

SUINT2200LCD2U

2 9

5 6

SUINT3000LCD2U

SU3000LCD2UHV

1 5

2 3

Operations

This section explains how to use your Tripp Lite Online UPS System, including front-panel LCD operation, operating modes, UPS startup and shutdown, transferring between modes, setting power strategy, and configuring bypass settings, load segments and battery settings.

LCD Front-Panel Display and Controls

There is a 5 button graphical LCD screen with additional LED indicators on the front of the UPS that provides information on UPS status, load level information, event information, measurements, settings and a wide variety of UPS configuration and power strategy options.

AC Output LED (Green) Battery Mode LED (Yellow)

AC Input LED (Green)

LCD Screen

Fault LED (Red)

Escape

Page Up/Page Down

On/Off

Enter

LED Front Panel Indicators

There are 4 LEDs above the front panel LCD screen that offer information on AC INPUT, BYPASS, AC OUTPUT, BATTERY MODE and UPS FAULT status.

AC INPUT indicator

On AC input is available AND AC input is WITHIN the configured ECONOMY / BYPASS mode range.

When this LED is ON SOLID, AC input is of adequate quality for UPS operation in BYPASS or ECONOMY MODE.

Flashing AC input is available AND AC input is OUTSIDE the configured BYPASS mode range.

When this LED is ON FLASHING, AC input is not of adequate voltage or frequency for UPS operation in BYPASS or ECONOMY MODE.

Off AC input is NOT available.

When this LED is OFF, AC input is not available.

AC OUTPUT indicator

On UPS AC output is ON

UPS output is available at the UPS output receptacles.

Off UPS AC output is OFF

UPS AC output is not available.

BATTERY MODE indicator

On UPS is running in battery mode

UPS batteries are discharging as the UPS runs in battery mode. Also lights momentarily during self-test operation.

Flashing UPS is running in battery mode - Low battery warning UPS batteries are discharging as the UPS runs in BATTERY mode and are becoming low. The indicator will flash at

2 second intervals to report LOW BATTERY and 0.5 second intervals to report BATTERIES ARE NEAR FULLY DISCHARGED and the UPS is near shutdown.

UPS FAULT indicator

On UPS is experiencing a pre-defined fault state

See front panel display for explanation of error state or code information. See on-screen instructions and manual for troubleshooting tips.

Off Normal

UPS is not reporting fault conditions when this indicator is OFF.

Operations

Front Panel Button Functions

There are 5 front panel buttons that offer UPS control and configuration options. To navigate the various information, configuration and UPS control screens, use the 5-button front panel interface and follow the on-screen prompts and selection options.

Power On / Off Button: This control offers three main functions: Power-On, Power-Off and Clear UPS Fault. To turn the UPS ON into a protected operating mode, press and hold this button for 3 seconds as the UPS is connected to

input AC power. Release the button when the alarm begins to sound and the UPS will startup into the last configured power strategy.

To “cold start” the UPS on into battery mode during power failure conditions, press and hold this button for 3 seconds. Release the button when the alarm begins to sound and the UPS will startup in battery mode.

To turn the UPS OFF as it’s running in battery or protected mode, press and hold this button for 3 seconds. Release the button when the alarm begins to sound. The UPS will turn off AC output. Once AC output is off, disconnect input power to the UPS and the UPS will power off completely.

To CLEAR UPS FAULT, press and hold this button as directed on-screen for 3 seconds. The UPS will clear the fault conditions and return to standby or bypass mode.

ENTER Button: This control is used to make selections, confirm options and move forward to the next selection as the UPS is configured in setup mode. Press this button as directed on-screen in Setup mode to Enter, Confirm or Move Forward in the configuration process.

UP / DOWN Buttons: These controls offer two main functions: “Up” and “Down” directional control, plus enter / exit setup mode (when pressed simultaneously). These buttons are used to navigate setup-mode menu options and scroll up or down to view screen contents as necessary.

To ENTER or EXIT UPS SETUP MODE, press these two buttons simultaneously for 3 seconds. Release the button when the alarm begins to sound. The UPS will automatically enter setup mode if both buttons are pressed during LCD display modes. The UPS will automatically exit setup mode if both buttons are pressed as the UPS runs in UPS setup mode.

ESCAPE Button: This control offers three main functions: Alarm Cancel, Clear Fault and Back / Cancel operations. To CANCEL UPS ALARM, press this button. If a new alarm condition occurs, the alarm will sound again. To CANCEL or GO BACK ONE LEVEL, press this button as directed on-screen in Navigation and Setup modes.

Home Screen Layout

The UPS front panel LCD screen is set up to provide continuous UPS operating information using NORMAL MODE and BATTERY MODE home-screens that continuously report operating mode, protection status, power strategy and a number of battery and load-level operating parameters.

Normal Mode Home Screens

Operating Mode Protection Status

Online

Battery Charge % Output Load % Battery Charge

“Bars” Battery Voltage

Power Strategy

0.5 KW

0.5 KVA26.1VDC

Max Efficiency

SETUP

ESC

Load Protected

0.5 KW

0.5 KVA26.1VDC

Enabled

SETUP

ESC

Output Load (Kilowatts)

Output Load (KVA)

Output Load “Bars”

Power Strategy (Continued)

Operations

Power Strategy Selection Options

Tripp Lite SmartOnline LCD UPS systems offer several built-in power strategy options that enable the UPS to optimize performance to meet user needs for MAXIMUM POWER QUALITY, MAXIMUM EFFICIENCY, and FREQUENCY REGULATION or FREQUENCY CONVERSION operation. An additional AUTO-ADAPTIVE power strategy combines the benefits of high-efficiency and maximum power quality. Each power strategy option enables the UPS to automatically shift between specific operating modes as power and UPS status dictates. Available power strategy options include:

• Auto-Adaptive Power Strategy enables the UPS to automatically switch between ONLINE MODE and ECONOMY MODE as dictated by

the quality and reliability of UPS input power. If the UPS does not experience a power failure in a week’s time (not including UPS selftest) the UPS will automatically switch to ECONOMY MODE. If a power failure occurs, the UPS will maintain output in BATTERY MODE. When power is restored, the UPS will repeat the cycle by running in ONLINE MODE until there are no power failures for one week’s time.

• Max-Efficiency Power Strategy enables the UPS to run continuously in ECONOMY MODE anytime incoming AC power is within the

configured bypass low/high voltage range. If UPS input voltage is outside the configured bypass range, the UPS will automatically switch to ONLINE MODE until AC input voltage is restored within the configured bypass voltage range. This is similar to Auto-Adaptive Power Strategy, except transfer to ECONOMY MODE is immediate as voltage levels recover. There is no one-week time period of power failure free operation required in order for the UPS to return to ECONOMY MODE operation.

• Max-Quality Power Strategy enables the UPS to run continuously in ONLINE MODE the entire time incoming AC power is within the

range for online mode operation. The UPS will remain operating continuously in Online Double-Conversion mode, providing the highest quality output power with zero transfer time. Auto-bypass mode is available during UPS failure modes when AC input is within the bypass range.

• Frequency Regulation Power Strategy is similar to Max-Quality Power Strategy, except the UPS will actively regulate output

frequency within +/-0.05Hz of the 50 or 60Hz nominal frequency measured on startup. The UPS will remain operating continuously in Online Double-Conversion mode, providing the highest quality output power with zero transfer time. Auto-bypass mode is available during UPS failure modes when AC input is within the bypass range.

• Frequency Conversion to 60Hz & Frequency Conversion to 50Hz Power Strategies are similar to Max-Quality power strategy,

except the UPS will actively regulate output within +/-0.05Hz of the 50Hz (Freq. Conv. to 50Hz setting) or 60Hz (Freq. Conv. to 60Hz setting). Auto-bypass is not available in FREQUENCY CONVERSION mode. Typical applications include converting 50 to 60Hz (or 60 to 50Hz) for sensitive electronic devices.

Note: Maximum power supported in Frequency Regulation/Conversion modes is derated by 30%.

UPS Operating Modes

Tripp Lite SmartOnline UPS systems are able to automatically switch between operating modes under conditions specified in the configured Power Strategy. The UPS continuously indicates status using front panel LEDs and the interactive LCD viewing screen.

• Battery Mode is the UPS system’s automatic response to power failures and voltage variations outside of the online voltage range. In

BATTERY MODE, the UPS maintains sine wave AC output power from battery reserves. Once power is restored, the UPS will return to the protected operating mode as dictated by the configured power-strategy and input power conditions.

• Online Mode (also known as ONLINE, DOUBLE CONVERSION MODE) offers the highest level of UPS equipment protection. In ONLINE

MODE, the UPS actively regenerates power from AC to DC, then from DC to AC to provide continuously regulated AC output within 2% of the selected nominal output voltage with zero transfer time as the UPS switches between ONLINE and BATTERY modes.

• Economy Mode offers power saving operation with the highest level of UPS operating efficiency. In ECONOMY MODE, the UPS saves

energy by turning off the online, double-conversion process whenever input power is within the ECONOMY MODE voltage range. If line voltage falls outside of the ECONOMY MODE, the UPS will respond by automatically switching to ONLINE MODE until line voltage recovers.

• Frequency Regulation Mode gives the UPS the ability to correct frequency variations present on UPS input power. See Power Strategy Selection Options section for details.

• Frequency Conversion to 60Hz and Frequency Conversion to 50Hz Modes give the UPS the ability to convert frequency from 50Hz to 60Hz (or 60Hz to 50Hz). See Power Strategy Selection Options section for details.

Note: Maximum power supported in Frequency Regulation/Conversion modes is derated by 30%.

• Bypass Mode offers filtered and unregulated power to connected equipment.

Operations

Power Strategy Operating Features and Supported UPS Operating Modes

The configured UPS Power Strategy provides a framework for UPS operation as it switches between operating modes as dictated by power events and UPS status. Each Power Strategy offers a unique set of operating parameters that the UPS adheres to in order to meet user preferences for high-performance or high efficiency. Additional frequency regulation and conversion options are also available for advanced applications. The chart below lists the UPS operating modes supported for each Power Strategy option.

UPS OPERATING MODES UPS automatically switches operating modes as dictated by the conﬁgured power strategy, current power and UPS status conditions.

Support for ONLINE MODE

AUTO ADAPTIVE

UPS runs continuously in ECONOMY MODE after running in ONLINE MODE for one continuous week without a power failure.

MAX. QUALITY

UPS runs in ONLINE MODE continuously to maintain the highest quality output power for connected equipment.

MAX. EFFICIENCY

UPS runs in ECONOMY MODE full time when input is within the bypass range.

FREQUENCY REGULATION

UPS regulates output to within +/-0.05Hz of nominal.

FREQUENCY CONVERSION to 60Hz

UPS converts 50Hz input to 60Hz. (+/-0.05Hz)

FREQUENCY CONVERSION to 50Hz

UPS converts 60Hz input to 50Hz.

POWER STRATEGY SELECTION OPTIONS

Your power strategy selection enables the UPS to switch between operating modes

as described

(+/-0.05Hz)

* LCD displays FREQUENCY REGULATION as the operating mode with derating information. ** LCD displays FREQUENCY CONVERSION as the operating mode with derating information.

YES. When input is within the ONLINE voltage range, but outside the BYPASS voltage range, and after AC power is restored.

YES. When input is within the ONLINE voltage range.

YES. When input is within the ONLINE voltage range, but outside the BYPASS voltage range.

YES. When input is within the ONLINE voltage range.*

YES. When input is within the ONLINE voltage range.**

Support for ECONOMY MODE

YES. When input is within

the ECONOMY MODE voltage range and there are no power failures for one week.

NO. YES. YES. In the event of

YES. When input is within

the ECONOMY MODE voltage range.

NO. YES. YES. In the event of

NO. YES. NO.

Support for BATTERY MODE

YES. YES. In the event of

Support for AUTO-BYPASS

UPS inverter fault while input voltage is within the BYPASS voltage range.

Operations

Front Panel LCD Selection and Configuration Options

MAIN MENU / SUBMENU DISPLAY / SETTING OPTIONS DISPLAY / SETTING DESCRIPTION

STATUS

Load Status • Load level (%, kW, kVA, A, PF)

• Available capacity (%, kW, kVA)

In/Out Status • Input voltage & frequency (Vac, Hz)

• Output voltage & frequency (Vac, Hz)

• Load Group1 (On, Off)

• Load Group2 (On, Off)

Energy Status • Efficiency (%)

• Avg. Power (kw/hr.)

• Configured power strategy

Int. Batt. Status • Installed (mm/dd/yyyy)

• Expires (mm/dd/yyyy)

Ext. BP. Status • Battery pack model & serial number

• Installed (mm/dd/yyyy)

• Expires (mm/dd/yyyy)

Power Flow Chart • View UPS operational flow chart Displays UPS operating mode in a graphical flow chart.

CONTROL

Start Batt. Test • Initiates a manual battery test Initiates a momentary UPS battery self-test with immediate

Reset Batt. Age • Resets the battery age Resets battery age to today’s date. Use this option after NON-

Reset Fault State • Resets any fault state messages Use this option to clear UPS fault messages. Auto Batt. Testing • Set regular battery self-test interval

EVENT LOG

On Batt. Events • Event counter

All Events • Event counter (all events)

Reset Batt. Events • Resets battery events only Resets all data in the on-battery events screen set. Reset All Events • Resets all events Resets all data in the all-events screen set.

SETTINGS

Basic setup

o Disable o 4 weeks (factory setting) o 13 weeks o 26 weeks

(UPS On-battery events only)

• Total minutes (total minutes of on-battery mode operation)

• Most recent power failure (date)

• Days until battery replacement alert (days)

• Event details (date, time & description for the last 20 logged events)

• Most recent event (date)

• Date time log

• Event details (date, time and description of each logged event)

System

• Current date (display, set date)

• Current time (display, set time)

• Audible alarm (enable, disable)

• Language (select)

Output voltage

• 200

• 208

• 220

• 230

• 240

UPS load percent (%), kilowatt (kW), kilovoltamp (kVA), amp (A) & power factor (PF).

UPS capacity available in percent (%), kilowatts (kW) & kilovoltamps (kVA).

Displays UPS input and output status information for input / output voltage (Vac), frequency (Hz) and outlet group power status (On/Off) information.

Displays UPS efficiency percentage (%), connected equipment kilowatt hour consumption (kw/hr.) and configured power strategy.

Displays internal Replacement Battery Cartridge install date and user configured expiration date.

Displays external Battery Pack model number & serial number (Tripp Lite SMART BATTERY PACKS) only, installation date and user configured expiration date.

Pass/Fail results.

SMART battery replacement.

Use this option to initiate automatic UPS battery testing at regular intervals.

Displays a summary of all ON-BATTERY events where the UPS switched to battery mode in response to a protected condition. Event details lists the last 20 battery events. As additional alerts occur, the oldest records will be automatically removed.

Displays a summary of all Recorded events. Event details lists the last 20 events. As additional alerts occur, the oldest records will be automatically removed.

Displays, sets and resets date, time, audible alarm status and language settings.

Note: Audible Alarm DISABLE setting prevents power fail and operating fault alarms only, the UPS will always “beep” to confirm the UPS is accepting user input from the front-panel LCD navigation buttons.

Use the SETTINGS / BASIC / OUTPUT VOLTAGE option to display or set the nominal UPS output voltage (changes take effect on next restart).

Operations

MAIN MENU / SUBMENU DISPLAY / SETTING OPTIONS DISPLAY / SETTING DESCRIPTION

SETTINGS

Basic setup (continued)

Advanced setup

Power strategy:

• Auto-Adaptive

• Max Efficiency

• Max Quality

• Freq. Regulation

• Freq. Conversion to 60Hz

• Freq. Conversion to 50Hz

Battery:

• External battery configuration o Configure via UPS o PC configured o Battery Replacement

• Battery Age Alert

System:

• Display brightness o High o Medium (factory setting) o Low

• Backlight dim: Enter 10-120 seconds (factory setting is 60 seconds)

• Password: Set your 4 digit password (factory setting is 0000)

• Factory reset (resets all UPS preferences to factory settings, including battery configurations)

In/Out:

• Overload Alert Lvl: Enter a value 5-105% (factory setting is 100%)

• Conf. Fault Action (UPS response to fault) o Go to bypass (factory setting) o Go to standby

• Bypass Low Limit: Enter a value -5% to

-20% (factory setting is -15%)

• Bypass High Limit: Enter a value +5% to +20% (factory setting is +10%)

On/Off:

• Cold Start o Enable (factory setting) o Disable

• Auto Restart o Enable (factory setting) o Disable

• Auto Restart Delay o Enter: 0 to 60 seconds (factory setting is 0 seconds)

• Energy Saving o Enter: 0-100% o Disable (factory setting)

• Off Mode o Standby o Bypass (factory setting)

• Min. Batt to Restart o Enter: 10-90% o Disable (factory setting)

Use the SETTINGS / BASIC / POWER STRATEGY option to display or set the UPS Power strategy.

See Power Strategy Selection Options section under the Operations section for more info on the available power strategy options.

Use the SETTINGS / BASIC / BATTERY option to configure the UPS with external battery packs. Battery replacement option can be used to update installation date for non-smart external battery replacement of the same type. Also sets the battery age alert duration for battery replacement reminder.

See Configuring External Battery Packs section under the Operations section for information on how to configure external battery packs.

Use the SETTINGS / ADVANCED / SYSTEM option to set the display brightness, the display backlight dim time-out, password or factory reset options.

Use SETTINGS / ADVANCED / IN-OUT for these options: Sets the UPS output load percentage before an overload alert is sent.

Sets the UPS response to fault conditions that require the UPS to exit double-conversion mode. GO TO BYPASS option maintains AC output (so long as input voltage is within bypass high/low limits). GO TO STANDBY option causes the UPS to turn off output AC in response to fault conditions.

Specifies the lowest acceptable input voltage for bypass operation.

Specifies the highest acceptable input voltage for bypass operation.

Use SETTINGS / ADVANCED / ON-OFF for these options: Enabling Cold-start allows the UPS to be manually turned on

into battery mode during a power failure.

Enabling Auto-restart allows the UPS to automatically turn back on into a protected operating mode when power is restored.

Auto-restart delay forces the UPS to wait 0-60 seconds after power is restored before automatically restarting. Requires that Auto-restart when power is restored be enabled.

Energy saving enables the UPS to automatically shutdown when the output load is less than the selected percentage continuously for 5 minutes.

Off mode setting of BYPASS allows the UPS to provide unregulated line power within configured bypass low / high limits to be available at the output of the UPS when it is turned off.

Minimum battery charge level to restart forces the UPS to wait until batteries have recharged to the selected percentage before automatically restarting.

Note: UPS can be manually started using the power button if battery is below the minimum battery restart threshold.

Requires that Auto-restart when power is restored be enabled.

Operations

MAIN MENU / SUBMENU DISPLAY / SETTING OPTIONS DISPLAY / SETTING DESCRIPTION

SETTINGS

Advanced setup (continued)

ABOUT

UPS Information UPS model number, UPS Serial number,

Network ID Web management accessory card firmware,

Firmware UPS firmwares

On battery:

• Low Batt. Alert o Enter: 10-90% (factory setting is 20%)

• Timed Shutdown o Enter: 15, 30, 45 sec., 1-30 min. o Disable (factory setting)

• Low Battery Shutdown o Enter: 5-100% o Disable (factory setting)

• On Batt. Beep Delay o Enter: 0-120 seconds (factory setting is 5 seconds)

• Shutdown Completion o Required (factory setting) o Interrupt OK

USB/DB9 Settings:

• DB9 Settings o Output pins 1&5

- On battery (factory setting)

- On bypass

- Output on

- Low battery o Output pins 8&5

- On battery

- On bypass

- Output on

- Low battery (factory setting) o Input pins 3&9

- Shutdown (factory setting)

- Output off

- Reboot

- Output on

- Power Toggle

• USB signal lost o Line mode setup

- No action (factory setting)

- Reboot UPS after delay

- Reboot Load1 after delay

- Reboot Load2 after delay o Battery mode setup

- Run to low battery (factory setting)

- Shutdown after delay o USB lost timer

- Enter: 10-60 seconds

- Factory setting: 30 seconds

UPS installed date

IPv4 address, IPv6 address, MAC Address

Enables the UPS to send a low-battery alert as batteries discharge to the selected charge level during a power failure.

Timed shutdown sets the maximum amount of battery runtime in seconds or minutes the UPS will provide during a power failure. Use the DISABLE setting for the longest possible battery runtime.

Low battery shutdown sets the maximum amount of battery discharge before the UPS shuts down due to low battery. The setting of DISABLE allows the batteries to discharge to 0% before shutdown.

The “Beep Delay” setting allows the audible alarm to be delayed up to 120 seconds to prevent the audible-alarm from sounding in response to short duration power failures.

The UPS will communicate shutdown messaging to connected systems prior to UPS shutdown. The setting of INTERRUPT OK will interrupt shutdown messaging if power is restored after shutdown messaging is sent.

The UPS will signal the selected condition by shorting pins 1&5 on the DB9 port.

The UPS will signal the selected condition by shorting pins 8&5 on the DB9 port.

The UPS will perform the selected action when pins 3&9 are shorted on the DB9 port for at least 3.8 seconds.

For the Reboot option (output off for 30 seconds before reboot): Note the pins must be shorted for at least 3.8 seconds to perform the reboot. The reboot happens at exactly 3.8 seconds. If the pins continue to be shorted for more than 3.8 seconds, no further action should be taken. The UPS takes no action on release of the short.

The Power Toggle option is intended to keep the unit powered on whenever the pins are not shorted and powered off whenever the pins are shorted. Note this input cannot power on the unit from an off state unless valid AC is applied (this function will not impose a coldstart). To power on, the pins must be not shorted for at least 3.8 seconds and AC must be valid. To power off, the pins must be shorted for at least 3.8 seconds.

The UPS will perform the selected action if the USB signal from a connected device is lost in line power mode for the duration selected.

The UPS will perform the selected action if the USB signal from a connected device is lost in battery power mode for the duration selected.

This control sets the duration of USB signal loss before the selected line power-mode / battery power-mode action engages.

UPS installed date is automatically set by the unit after 2 hours of continuous operation.

Operations

Configuring External Battery Packs

Tripp Lite SmartOnline INT UPS systems support the connection of external battery packs to enable extended-run UPS operation. In order for the UPS to provide efficient charging levels and accurate runtime predictions for optimal network runtime prior to sending autoshutdown messaging, external battery packs need to be configured to the UPS upon installation.

There are 3 methods available to configure external battery packs to the UPS, depending on battery pack selected and quantity added to the UPS. Some battery pack configurations may require the use of more than one configuration method.

EXTERNAL BATTERIES can be

conﬁgured to the UPS…

Battery Pack Compatibility

…AUTOMATICALLY

(Using SMART Battery Packs)

UPS supports automatic detection of up to 6 SMART BATTERY PACKS connected to the UPS.

…MANUALLY

(Using LCD Screen)

LCD screen can be used to conﬁgure NON-SMART BATTERY PACKS and any additional SMART BATTERY PACKS beyond the 6 that can be automatically detected.

…Using EXTERNAL BATTERY CONFIGURATION SOFTWARE

External Battery Conﬁguration software can be used to conﬁgure the UPS for any supported quantity of SMART & NON-SMART external battery packs.

Tripp Lite SMART Battery Packs include a wired data connection that enables automatic detection and configuration for up to 6 SMART Battery Packs to the UPS. Tripp Lite Legacy NON-SMART battery packs are also supported for extended runtime applications, but require user configuration using the front-panel LCD screen or through the use of EXTERNAL BATTERY CONFIGURATION SOFTWARE.

SmartOnline LCD SMART and NON-SMART External Battery Pack Options

SUINT3000LCD2U /

SU3000LCD2UHV

BP72V15 (limit 1) BP72V28RT3U

Supported “SMART” BATTERY PACKS

Supported LEGACY “NON-SMART” BATTERY PACKS

SUINT1000LCD2U SUINT1500LCD2U SUINT2200LCD2U

BP24V36-2US BP36V27-2US BP48V27-2US BP72V18-2US

BP24V15RT2U (limit 1) BP24V28-2U (limit 1) BP24V70-3U

BP36V15-2U (limit 1) BP36V42-3U

BP48V24-2U (limit 1) BP48V60RT3U

Configuring SMART and NON-SMART BATTERY PACKS via the front panel LCD screen

Adding up to 6 SMART BATTERY PACKS to the UPS

Each SmartOnline UPS has a designated SMART BATTERY PACK, where up to 6 SMART battery packs can be connected to the UPS for fully automatic detection and configuration. SMART battery packs include a wired data connection that connects to the UPS Battery Pack Detection port for automatic recognition and configuration by the UPS.

To configure the UPS for use with up to 6 SMART BATTERY PACKS, just connect the included POWER and DATA cables between the UPS and the first SMART BATTERY PACK. Then connect the POWER and DATA cables for additional SMART BATTERY PACKS to the one ahead of it. The UPS will automatically detect and configure up to 6 SMART BATTERY PACKS to the UPS.

Adding more than 6 SMART BATTERY PACKS to the UPS

SmartOnline UPS systems support automatic detection of up to 6 SMART BATTERY PACKS as described above. It is possible to configure the UPS for more than 6 SMART BATTERY PACKS by configuring all additional SMART PACKS as NON-SMART. When configuring the UPS with more than 6 SMART BATTERY PACKS, configure BPs #1-6 using the BP Detection port method listed above. Then configure SMART BATTERY PACKS #7 and above and any other supported battery pack models to be connected as NON-SMART BATTERY PACKS. See the ADDING NON-SMART Battery Packs section for more information.

Adding BATTERY PACKS to the UPS manually (SMART and NON-SMART battery packs)

If you’re connecting more than the 6 SMART Battery Packs the UPS can automatically detect OR are connecting supported NONSMART Battery Packs to the UPS, you can configure them via the UPS front panel LCD interface. First, install the Battery Pack power connections to the UPS as described in the battery pack documentation. Then, using the SETTINGS / BASIC SETTINGS / BATTERY configuration screens, select the EXTERNAL BATT menu option (see the Front Panel Button Functions and Front Panel LCD Selection and Configuration Options sections under the Operations section for instructions on accessing this section).

From the SETTINGS / BASIC SETTINGS / BATTERY menu, select EXTERNAL BATT, then press

Battery

External Batt Batt Age Alert

Back Select Next

Operations

The LCD screen will display the present configuration settings. Press NEXT

configuration.

Then select CONFIGURE VIA UPS and press NEXT .

The LCD screen will prompt you to move to the next screen where

the SMART and NON-SMART battery packs can be configured.

Then select NEXT

Note: The display will cycle between two screens to show all the text.

…

to edit the

Configure via UPS

Press NEXT to view detected SMART BPs (S column) and specify NONSMART BP qty (N column).

Back Next

External Batt

Note Presently configured via UPS on 04/07/2014 Press Next to change

Back Next

External Batt

Configure via UPS

PC Configured External Batt

Back Select Next

Configure via UPS

SMART BPs beyond qty 6 must be configured as NONSMART.

Back Next

The LCD screen will display the list of supported external battery packs preceded by a column

displaying the number of configured SMART and NON-SMART external battery packs. SMART BATTERY PACKS detected via the BP DETECTION PORT will already be listed with the appropriate quantity of 1-6 under the “S” Column of this screen.

To configure NON-SMART batteries and any SMART batteries beyond the 6 that were auto-detected,

use the UP/DOWN

ESC

press BACK

Note: The “S” column displays the number of configured SMART battery packs and the “N” column displays the number of

configured NON-SMART battery packs.

Note: Pressing the UP or DOWN buttons change the “N” column value. Pressing the NEXT button moves the cursor down one

row.

Note: When you reach the last row, NEXT will change to APPLY.

After the manually entered NON-SMART battery packs have been

to edit your entry or APPLY to enter the new values.

applied to the UPS, the LCD will report that the change has been accepted and will suggest you verify that the actual set of external battery packs match the UPS configuration.

Press NEXT

The LCD screen will ask you to press NEXT to enter the battery installation date for manually

to move to the next screen.

and NEXT buttons. After the last battery pack on the list is configured,

Configure via UPS

Change accepted. For true capacity and runtime reporting, verify connected BPs match configuration

Back Next

configured external battery packs.

The following screen allows you to pick the current date for installation, or allow you to enter an

installation date in the past, in case the BP was added at a previous date.

Configure via UPS

S+N Pack 0 0 BP48V24-2U 0 0 BP48V60RT-3U 0 0 BP484V24-2US

Back Select Next

Configure via UPS

entered.

Back Next

Configure via UPS

Press Next to enter Battery Installed Date for manually added battery packs.

Back Next

Optional Connections

Your UPS will function properly without these connections.

Phone Line or Phone/Network Line Surge Suppression

Your UPS has jacks which protect against surges on a phone

line.* Using appropriate telephone or network cords, connect your wall jack to the UPS jack marked “IN.” Connect your equipment to the UPS jack marked “OUT.” Make sure the equipment you connect to the UPS's jacks is also protected against surges on the AC line.

* Not compatible with PoE (Power Over Ethernet) applications.

Note: Use the same type of connector for the phone line surge suppression input and output ports.

USB and RS-232 Serial Communications

Use the included USB cable (see 2a) and/or RS-232 serial

cable (see 2b) to connect the communication port of your computer to the communication port of your UPS. Install on your computer the Tripp Lite PowerAlert Software appropriate to your computer's operating system. Your UPS may feature additional communications ports; these ports may be connected to additional computers that have PowerAlert Software installed. Consult your PowerAlert manual for more information.

RS-232 Dry contact communications are simple, but some knowledge of electronics is necessary to configure them. The RS-232 port’s pin assignments are shown in the diagram. If the UPS battery is low, the UPS sends a signal by bridging pins 1 and 5. If utility power fails, the UPS sends a signal by bridging pins 8 and 5. To shut the UPS down remotely, short pin 3 to pin 9 for at least 3.8 seconds. Additional functions of these pins can be configured through the LCD or via Web management accessory card communication.

Your model may differ.

Optional Connections

EPO Port Connection

This optional feature is only for those applications that require connection to a facility’s Emergency Power Off (EPO) circuit. When the

UPS is connected to this circuit, it enables emergency shutdown of the UPS’s inverter and inhibits transfer to internal bypass. Connect the EPO port of your UPS (see 3a) to a user-supplied normally closed or normally open switch according to the circuit diagram (see 3b).

Note: If a non-latching EPO switch is used, the EPO must be held for a minimum of 1 second. This does not apply to a latching EPO switch.

4-5

Your model may differ.

3a 3b

UPS state when asserting EPO with valid AC input present:

AC Output LCD Screen Status LEDs Status

Off EPO Active Only AC Input Indicator is On.

To restart the UPS after EPO assertion with valid AC input present:

1. Verify that the EPO assertion has been removed or cleared.

2. Press and hold the POWER ON/OFF button until it beeps. Now the UPS will start back up in one of the pre-configured normal operating modes.

UPS state when asserting EPO without valid AC input present (Battery Mode):

AC Output LCD Screen Status LEDs Status

Off EPO Active Off

To restart the UPS after EPO assertion without valid AC input present:

1. Verify that the EPO assertion has been removed or cleared.

2. Wait until the LCD completely turns off.

3. Press and hold the POWER ON/OFF button until it beeps. Now the UPS will start back up to Battery Mode.

To restart the UPS after EPO assertion with valid AC input present:

1. Verify that the EPO assertion has been removed or cleared.

2. Wait until the LCD completely turns off.

3. Reapply AC input power, press and hold the POWER ON/OFF button until it beeps. Now the UPS will start back up in one of the pre-configured normal operating modes.

Note: If AC input power is reapplied before the LCD completely turns off, the UPS will automatically restart to one of the pre-configured normal operating line modes

without using the POWER ON/OFF button.

Optional Connections

External Battery Connection

Check the Model Specific Accessories section under

Overview for compatible battery packs and maximum quantities

for your UPS system. Ensure that your battery pack matches the voltage listed next to your UPS battery connector. Adding external batteries will increase recharge time as well as runtime. See the battery pack owner’s manual for complete installation and setup instructions. Make sure cables are fully inserted into their connectors. Small sparks may result during battery connection; this is normal. Do not connect or disconnect battery packs when the UPS is running on battery power.

IMPORTANT! In order for the runtime-remaining LCD and the software information screens to accurately predict runtime

with external battery packs connected, you must configure any connected packs using the front panel LCD or Tripp Lite’s External Battery Configuration software. See Configuring External Battery Packs section under Operations.

CAUTION: Do not open or mutilate batteries. Released material is harmful to the skin and eyes. It may be toxic. The following

precautions should be observed when working on batteries: Determine if the battery is inadvertently grounded. If inadvertently grounded, remove the source from ground connection. Contact with any part of a grounded battery can result in electrical shock. The likelihood of such a shock can be reduced if grounds are removed during installation and maintenance. (This is applicable to equipment and remote battery supplies that do not have a grounded supply circuit.)

Your model may differ.

Troubleshooting and Event Log

See the chart below for explanation of UPS faults and warnings that can be accessed via the Event Log feature via the LCD screen or PowerAlert software, as well as suggested solutions for each fault/warning.

Fault/Alarm

Message LCD Screen Message

UPS Internal Errors/Faults:

LCD Header

BUS Start Voltage Low Inverter

Error 1