WARRANTY
REGISTRATION
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8- and 16-Port NetCommander™
Cat5 Rackmount KVM Switches
Owner’s Manual
Model #: B072-008-1 and B072-016-1
Note: Follow these installation and operating procedures to ensure correct performance and to prevent
damage to this unit or to its connected devices.
Tripp Lite World Headquarters
1111 W. 35th Street, Chicago, IL 60609 USA
(773) 869-1234 • www.tripplite.com
Copyright © 2008 Tripp Lite. All rights reserved. All trademarks are the property of their respective owners. The policy of Tripp Lite is one
of continuous improvement. Specifications are subject to change without notice.
Table of Contents
1. Features 3
2. System Components 3
3. Compatibility 3
4. Configuration 3
4.1 Front Panel 3
4.2 Back Panel 4
5. Installation 4
5.1 Rackmount Considerations 4
5.1.1 Ambient Operating Temperature 4
5.1.2 Airflow 4
5.1.3 Circuit Overloading 4
5.2 Rackmounting the NetCommander KVM 4
5.3 Pre-Installation Guidelines 4
5.4 Connecting the NetCommander KVM System 5
5.5 NetCommander Server Interface Unit (SIU) 5
5.5.1 PS/2 Server Interface Unit 5
5.5.2 USB Server Interface Unit 6
5.6 Connecting the Power Supply 6
5.7 Resetting the KVM Switch 6
5.8 Resetting the KVM Switch 6
5.9 Cascading NetCommander KVM Switches 7
6. Operation 8
6.1 Basic Operation 8
6.2 Keyboard Hotkeys 8
6.3 On-Screen Display 8
6.4 Navigating the OSD 8
6.5 Selecting a Computer 8
6.6 OSD Settings (F2) 9
6.7 General Settings 9
6.7.1 Security 9
6.7.2 Changing the OSD Hotkey 10
6.7.3 Auto Skip 11
6.7.4 Serial Port 11
6.7.5 Changing the Keyboard Language 11
6.7.6 Editing the Switch Name 11
6.8 Reset OSD General Settings Menu to Defaults (F7) 12
6.9 Ports Settings 12
6.9.1 Editing the Computer Name 12
6.9.2 Editing the Keyboard (KB) Column 12
6.9.3 Adding/Changing a Hotkey (HKEY) 12
6.10 Time Settings 13
6.11 Security 14
6.12 Security Settings 14
6.13 User Settings 15
6.14 OSD HELP Window (F1) 15
6.15 Scanning Computers (F4) 15
6.16 Tuning (F5) 16
6.17 Moving the Label (F6) 16
7. Software 16
7.1 System Requirements for Firmware Upgrade 16
7.2 Upgrading the KVM Firmware 16
7.3 Connecting the Firmware Upgrade Cable 17
7.4 Installing the Software 17
7.5 Starting and Configuring the KVM Update 17
7.6 Verifying the Version Numbers 18
7.7 Obtaining New Firmware 19
7.8 Updating the Firmware 19
7.9 Resetting the KVM Switch or SIU(s) 20
8. Troubleshooting 20
9. USB/SUN Combo Keys 21
10. Specifications 22
11. FCC Radio/TV Interference Notice 22
12. Warranty & Registration 23
12.1 1-Year Limited Warranty 23
12.2 Warranty Registration 23
2
1. Features
16-PORT
KVM SWITCH
MODEL: B072-016-1
SELECT
SELECTED
CPU ON
321 654 987 1 21 11 0 1 5 1 61 41 3
Access and control multiple multi-platform computers from a single console•
Hot-swappable: disconnect and reconnect USB computers without rebooting•
Auto-scan: with variable time interval•
Compact design: 1U rack mountable •
Easy port selection using (1) On Screen Display (OSD), (2) front panel pushbuttons or (3) keyboard •
Hotkeys key sequences
Expandable: control up to 256 computers by adding additional KVM switches•
Simple cable management: use standard Cat5/5e/6 patch cord (maximum distance 33ft) to connect to •
each computer
Multi-platform: supports PS/2 and USB computers/servers•
Optional B050-000 IP Remote Access Unit to access the NetCommander over IP•
2. System Components
The NetCommander Cat5 KVM system consists of:
NetCommander Rackmountable Cat5 KVM Switch (Model B072-016-1 or B072-008-1) •
NetCommander Server Interface Unit - PS/2 (Model B078-001-PS2)* •
- USB (Model B078-001-USB)*
Cat5/5e/6 Cable (models N001-, N002-, N007-, N105-, N125- or N201-series cables)*•
RS232 Serial Cable (provided with KVM Switch)•
* Sold separately
3. Compatibility
The KVM is compatible with:
PS/2 and USB computers/servers•
VGA, SVGA, or XGA monitors•
1600 x 1200 @ 75 Hz•
DOS, Windows, LINUX, UNIX, Mac and all other major operating systems•
4. Configuration
4.1 Front Panel
1 2 3
Figure 4.1 B072-016-1 NetCommander KVM front panel
1
Port Select Buttons: Press these buttons to toggle back and forth between ports. Pressing both select
buttons at the same time also performs a system reset.
2
"Port Selected" LED: The "Port Selected" LED will illuminate above the port that is currently
selected.
3
"CPU On" LED: The "CPU On" LEDs will illuminate for all ports that have a server connected
(server must be powered on).
33
4. Configuration
4.2 Back Panel
(
continued
)
1 2
1
Power Socket: The power cord plugs in here from the AC power source.
2
Firmware Upgrade Port: Insert the included rmware upgrade cable here to download rmware
upgrade data.
3
CPU Port Section: Insert the Cat5/5e/6 cables from each PC or server.
4
KVM Console Ports: Your keyboard, monitor and mouse plug in here.
Figure 4.2 B072-016-1 NetCommander KVM rear panel
3
4
5. Installation
5.1 Rackmount Considerations
5.1.1 Ambient Operating Temperature
The ambient operating temperature in the rack may be an issue and is dependent upon the rack load and
ventilation. When installing in a closed or multi-unit rack assembly, make sure that the temperature will
not exceed the maximum rated ambient temperature. (32º to 104º F)
5.1.2 Airflow
Ensure that the airflow within the rack is not compromised.
5.1.3 Circuit Overloading
When connecting the equipment to the supply circuit, consider the effect that overloading of circuits
might have on over-current protection and supply wiring.
Reliable grounding of rack-mounted equipment should be maintained.
To protect against circuit overloading you should connect your Console KVM and attached computers/
servers to a Tripp Lite SmartPro® or SmartOnline® UPS System.
5.2 Rackmounting the NetCommander KVM
Use the L-shaped brackets and screws provided to mount the KVM in a server rack as
illustrated below.
Figure 5.2 Connecting the L-shaped bracket
5.3 Pre-Installation Guidelines
Switch off all computers•
Ensure that the cables are not close to any sources of electrical noise interference such as fluorescent •
lights, HVAC systems or motors
Ensure that the distance between any computer and the KVM switch does not exceed 33 ft.•
Shut down all PS/2 computers. If you plug the keyboard and mouse connectors into an active PC, they •
may not work.
4
4
Insert screws to
connect to rack
Insert screws to
connect to Switch
side panel
5. Installation
(
continued
)
5.4 Connecting the NetCommander KVM System
Connect each computer to the KVM using a Server Interface Unit (SIU) and Cat5/5e/6 patch cable.
Figure 5.3 illustrates the connection options.
NetCommander B072-016-1 KVM Switch
Cat 5/5e/6 Cable
SIU
Figure 5.4 NetCommander KVM system connections
Cat 5/5e/6 Cable
SIU
SIU
5.5 NetCommander Server Interface Unit (SIU)
The Server Interface Unit gets its power from the connected computer. In the case of the NetCommander
PS/2 Server Interface Unit (B078-001-PS2), the power is drawn from the keyboard port. In the case of
the NetCommander USB Server Interface Unit (B078-001-USB), the power is drawn from the USB port.
SIUs allow a computer/server to be located up to 33 ft. from the KVM switch.
5.5.1 PS/2 Server Interface Unit
Connecting a NetCommander PS/2 Server Interface Unit (B078-001-PS2)
Shut down the computer being connected to the B078-001-PS2 (SIU)1.
Connect the B078-001-PS2 VGA connector to the computers VGA port2.
Connect the B078-001-PS2 PS/2 Keyboard connector to the computers PS/2 Keyboard port3.
Connect the B078-001-PS2 PS/2 Mouse connector to the computers PS/2 Mouse port4.
Connect one end of the Cat5/5e/6 patch cable to the RJ45 port on the B078-001-PS2*5.
Connect the other end of the Cat5/5e/6 patch cable to the desired RJ45 CPU port*6.
Repeat these steps for each additional PS/2 computer/server you are connecting to the KVM7.
* Cat5/5e/6 cable should be no longer than 33ft. (10m).
SIU
Up to 33 Ft (10m)
To computer's
keyboard port
To computer's
mouse port
To computer's
VGA port
SIU = Server Interface Unit
Figure 5.5.1 NetCommander PS/2 Server Interface Unit
5
5
5. Installation
5.5.2 USB Server Interface Unit
Connecting a NetCommander USB Server Interface Unit (Model # B078-001-USB)
Connect the B078-001-USB VGA connector to the computers VGA port1.
Connect the B078-001-USB USB connector to the computers USB port2.
Connect one end of the Cat5/5e/6 patch cable to the RJ45 port on the B078-001-USB*3.
Connect the other end of the Cat5/5e/6 patch cable to the desired RJ45 CPU port*4.
Repeat these steps for each additional USB computer/server you are connecting to the KVM5.
* Cat5/5e/6 cable should be no longer than 33ft. (10m).
(
continued
SIU = Server Interface Unit
Figure 5.4.2 NetCommander USB Server Interface Unit
)
To VGA port To USB port
Up to 33 Ft (10m)
5.6 Connecting the Power Supply
Plug in the KVM. Use only the power cord supplied with the unit.1.
Switch ON the computers. 2.
5.7 Resetting the KVM Switch
To reset the KVM switch, press both Select buttons on the front panel simultaneously. The Server
Interface Units are unaffected by this reset.
5.8 Resetting the KVM Switch
To reset the KVM switch, press both Select buttons on the front panel simultaneously. The Server
Interface Units are unaffected by this reset.
66
5. Installation
(
continued
)
5.9 Cascading NetCommander KVM Switches
To cascade two or more NetCommander KVM Switches, follow the instructions below.
Connect up to 256 computers* using any combination of B072-008-1 and B072-016-1 KVM switches.
The cascaded KVM can be located up to 33 ft. (10m) from the master KVM, and connected computers/
servers can be located up to 33 ft. (10m) from the cascaded KVM, allowing you to locate a computer/
server up to 66 ft. (20m) from the master KVM switch. You can only cascade one (1) extra level of KVM
switches.
*when all 16 ports have a B072-016-1 cascaded from them
Connect a CPU port on the NetCommander KVM Switch to a B078-001-PS2 SIU using a Cat5/5e/6 1.
cable
Connect the B078-001-PS2's VGA connector to the VGA console port of the NetCommander KVM 2.
Switch being cascaded
Connect the B078-001-PS2's keyboard and mouse connectors to the PS/2 console ports on the 3.
NetCommander KVM Switch being cascaded
Repeat steps 1 through 3 for each NetCommander KVM Switch you want to cascade to4.
Connect any USB servers to the cascaded B072-Series KVM Switch using the B078-001-USB5.
Connect any PS/2 servers to the cascaded B072-Series KVM Switch using the B078-001-PS26.
Note: In order to access the cascaded KVM's OSD, you must change the cascaded KVM's Hotkey (see
page 10 for details). Once the cascaded NetCommander KVM Switch is accessed, the only way to
access the cascaded KVM's ports is via the cascaded KVM's keyboard Hotkeys or OSD. If the cas-
caded KVM's OSD security is set to On, the only way to access the cascaded KVM's ports is by
using your password to access the OSD.
SIU = Server Interface Unit
Figure 5.9 Cascading NetCommander KVM Switches
77
6. Operation
6.1 Basic Operation
Switch between the connected computers using any of the following methods:
The OSD (On Screen Display) •
Keyboard Hotkey commands•
Manual selection buttons on the front panel•
The OSD is also used to adjust various settings.
The illuminated LED of the top row of LEDs identifies which computer is currently selected.
6.2 Keyboard Hotkeys
To switch to the next computer, press and release [Shift], then press [+].
To switch to the previous computer, press and release [Shift], then press [-].
Note: You can use the [+] key of the alphanumeric section or of the numeric keypad on a U.S. English
keyboard. With a non-U.S. English keyboard, use the [+] key of the numeric keypad only.
6.3 On-Screen Display
To invoke the OSD:
Press and release [Shift] twice to open the OSD main menu (Figure 6.3). Lines with blue text represent
ports that have a computer/server connected to them, which is currently turned on. Lines with gray text
represent ports that either have a computer/server connected to them, which is turned off; or they have no
computer/server connected at all. The Type column indicates whether a computer/server (C) is connected
to the port or a KVM switch (S) is connected to the port. For the Type column to display S, the user
must change the Hotkey setting for the cascaded KVM. (See page 12 for details.)
Figure 6.3 OSD Main Menu
6.4 Navigating the OSD
To move up and down, press [ ] and [ ].
To jump from one column to the next (when relevant), press [Tab].
To exit the OSD or to return to the previous OSD window, press [Esc].
6.5 Selecting a Computer
To select a computer:
Move to the desired computer line1.
Press 2. [Enter]. The selected computer will be accessed. A confirmation label appears to show which
computer is selected
Note: While the OSD is activated, you cannot use the front panel “Select” buttons or the keyboard
hotkeys to connect to a computer.
88
6. Operation
(
continued
)
6.6 OSD Settings (F2)
Press [F2] to open the OSD Settings window (Figure 6.6).
Figure 6.6 Settings Window
Note: If the OSD is password protected, only the Administrator will be able to access the OSD Settings
window by using the appropriate password.
6.7 General Settings
With the highlight line on the word GENERAL, press [Enter]. The General Settings window appears
(Figure 6.7).
Figure 6.7 General Settings Window
6.7.1 Security
The Security option in the OSD General Settings menu allows you to activate or deactivate Password
Security. By default, Password Security is set to Off. Only the Administrator will be able to activate/
deactivate Password Security.
To activate/deactivate Password Security:
Highlight the Security option in the OSD General Settings menu1.
Press [2. Space] to change Password Security on/off
Pressing [3. Space] will display a prompt requiring you to enter the Security Password. (Security
Password defaults as "Admin")
Once you've typed in the correct password and hit enter, the Password Security status will be changed4.
Note: Once Password Security is activated, Hotkey commands will be deactivated, leaving you limited to
the OSD menu as your only way to select a port. Once you leave the OSD menu, you will need to
press [Shift] twice to access the OSD menu and select another port. You will be required to enter
your password each time you enter the OSD menu.
* See page 14 for more information on the NetCommander security features.
99
6. Operation
(
continued
)
6.7 General Settings
6.7.2 Changing the OSD Hotkey
By default the primary Hotkey is the [Shift] key. You have the ability to replace [Shift] with one of four
different choices in the OSD General Settings menu.
(SH-SH): This represents the [Shift] key. To access the OSD menu, press [Shift] twice. To access the
next KVM in line, press [Shift], then [+]. To access the previous KVM in line, press [Shift], then [-].'
(CL-CL): This represents the [Ctrl] key. To access the OSD menu, you can either press the left [Ctrl]
key twice or you can press the right [Ctrl] key once and then the left [Ctrl] key. You can press either
[Ctrl] key once and the [+] key to access the next KVM in line. You can press either [Ctrl] key once and
the [-] key to access the previous KVM in line.
(CLF11): This represents the [Ctrl] key and the [F11] key. To access the OSD menu, you press either
[Ctrl] key and then [F11]. You can press either [Ctrl] key once and then [+] to access the next KVM in
line. You can press either [Ctrl] key once and then [-] to access the previous KVM in line.
(PRSCR): This represents the [Print Screen] key. To access the OSD menu, press [Print Screen]. When
you select [Print Screen] as your Hotkey, the Port Selection Hotkey commands are deactivated, leaving the
OSD main menu as the only way to switch to another port.
When you have cascaded KVM switches, a lower level switch must have a different OSD Hotkey than a
higher-level switch.
To change the top-level switch Hotkey:
Highlight the Hotkey option in the OSD General Settings menu1.
Press [2. Space] to toggle through the various options
When you've selected the desired Hotkey, simply exit the OSD. Pressing [3. Enter] is not required to
activate your selection
To change a lower-level Hotkey:
Connect a keyboard and monitor to the lower-level switch1.
Press [2. Shift] twice to open the OSD menu
Press [3. F2] to get to the General Settings menu, and highlight the Hotkey option
Press [4. Space] to toggle through the various Hotkeys
When you've selected the desired Hotkey, simply exit the OSD menu. Pressing [5. Enter] is not required
to activate your selection
Follow the instructions on page 12 to update the Port Settings menu in the top-level KVM's OSD to 6.
reflect the lower-level KVM's new Hotkey
Note: When Password Security is activated, all port selection Hotkey commands are
deactivated, leaving the OSD main menu as the only way to switch to another port.
(
continued
)
1010
6. Operation
(
continued
)
6.7 General Settings
6.7.3 Auto Skip
The Auto Skip option allows you to choose whether you want inactive ports to be selectable or not. If the
Auto Skip option is turned on, inactive ports will not be accessible via the OSD main menu or the Port
Selection Hotkey commands. If the Auto Skip option is turned off, you will be able to access inactive
ports using either the OSD main menu or the Port Selection Hotkey commands.
To change the Auto Skip setting:
Highlight the Auto Skip option in the OSD General Settings menu1.
Press [2. Space] to turn the Auto Skip option on/off
6.7.4 Serial Port
The serial port is used for the firmware upgrade. Serial Port On means the program can be used.
To change the serial port setting:
(
continued
)
Highlight the Serial Port option in the OSD General Settings menu1.
Press 2. [Space] to turn the Serial Port option on/off
6.7.5 Changing the Keyboard Language
The keyboard is preset to U.S. English. It can be changed to French (FR) or German (DE) by doing the
following:
Highlight the Keyboard Language option in the OSD General Settings menu1.
Press [2. Space] to toggle through the various options
When you've selected the desired language, simply exit the OSD. Pressing [3. Enter] is not required to
activate your selection
6.7.6 Editing the Switch Name
The KVM Switch Name appears at the bottom of the OSD General Settings menu, and can be changed
to whatever you want. When cascading KVMs onto the NetCommander KVM Switch, it is
necessary to access the cascaded KVM's OSD using its own Hotkey. Giving cascaded KVM's OSDs
unique names makes it easier when accessing them to verify which switch's OSD you are accessing. To
change this name, simply type over the existing letters. You can create a name up to 18 characters in
length, with spaces counting as characters.
11
11
6. Operation
(
continued
)
6.8 Reset OSD General Settings Menu to Defaults (F7)
When in the OSD General Settings menu, you can reset all of the options to the original default settings,
erasing any changes you have made. If you have changed the security passwords, they will be reset to
their defaults as well.
6.9 Ports Settings
In the OSD Settings menu (access by pressing [F2] in the OSD main menu), highlight the Ports option
and press [Enter] (Figure 6.9).
Figure 6.9 Ports Settings Window
6.9.1 Editing the Computer Name
By default, each port is named "Computer 01," "Computer 02," etc. To personalize these names for each
computer, highlight the desired port and type directly over the existing text. Each name has a maximum of
15 characters, with each space counting as one character. To delete a character, simply highlight it and press
[Space].
6.9.2 Editing the Keyboard (KB) Column
The KVM operates with Windows, LINUX, HP UX, Alpha UNIX, SGI, DOS, Novell, MAC, USB or Open
VMS. By default, the Keyboard Mode is set to PS for Intel-based computers. For a different keyboard mode,
highlight the desired port and press [Ta b] to highlight the KB column. Press [Space] to toggle through the
following options:
U1 - HP UX
U2 - Alpha UNIX, SGI or Open VMS
U3 - IBM AIX
6.9.3 Adding/Changing a Hotkey (HKEY)
For Cascaded KVM Switches:
When a KVM switch is cascaded to the NetCommander KVM, it is necessary to select a Hotkey in this field.
This is required so that the top-level KVM switch knows that when the cascaded KVM port is selected and
you hit the selected OSD Hotkey command, it is supposed to pull up the OSD main menu for that KVM
switch. If a Hotkey is not selected for a cascaded KVM, you will not be able to access the cascaded KVM's
OSD. For connected computers/servers, this field should have “NO” selected.
To add/change a Hotkey:
Highlight the desired port and press [1. Tab] until the HKEY column is highlighted
Press [2. Space] to toggle through the various choices
When you've selected the desired Hotkey, simply exit the OSD. Pressing [3. Enter] is not required to
activate your selection
1212
6. Operation
(
continued
)
6.10 Time Settings
In the Settings window, navigate to the Time line and press [Enter]. The Time settings window appears
(Figure 6.10).
Figure 6.10 Time Settings Window
SCN - Sets the amount of time spent on the selected computer when Auto Scanning.
LBL - Sets the amount of time that the OSD label shows which computer is currently
accessed is displayed.
T/O - When password protection is activated, you can automatically disable the Keyboard,
Mouse and Monitor after a set amount of inactive time, requiring a password to be entered to
regain access to the KVM switch. When Timed Out, use the [SH-SH] OSD Hotkey command
to pull up the password prompt, which will take you back to the OSD main menu once you
enter your password.
To set the above periods:
On the desired line, press [1. Tab] to jump to the desired column.
Place the cursor over one of the three digits and type a new number. Enter a leading zero where neces-2.
sary. For example, type 030 for 30 seconds.
Enter 999 in the LBL column to have the label displayed continuously. Enter 000 if you do not
want the label to appear.
Enter 999 in the T/O column to disable the Time Out function.
Enter 000 if you want the Time Out function to work immediately.*
* This will cause the Time Out function to begin immediately when the computer port is selected.
This will essentially freeze access to the KVM and not allow the user enough time to hit the OSD
Hotkey command to pull up the password prompt. It is recommended that you always keep the T/O
set to 5 seconds or higher. If you set the T/O at 000 and get locked out of the KVM, turn the KVM
off and then back on. This will reset the KVM, leaving a blank screen on the monitor. Use the
[SH-SH] OSD Hotkey command to pull up the password prompt. Once you type in your password,
you will again have access to the OSD main menu.
Enter 999 in the SCN column to display the screen for 999 seconds.
Enter 000 to skip the computer screen.
13
6. Operation
(
continued
)
6.11 Security
In the Settings window, navigate to the Security line and press [Enter]. The Security settings window
appears (Figure 6.11).
Figure 6.11 Security Settings Window
The OSD offers an advanced password security system made up of three different security levels, each having its own access rights.
Administrator (Status A): The Administrator has access to all features of the KVM, allowing them to
set/modify all passwords and security profiles, gain full access to any computer connected to the KVM
and usage of all OSD features.
Supervisor (Status S): The Supervisor has full access to all computers connected to the KVM and can
use the Auto Scan (F4), Tuning (F5) and Confirmation Label Moving (F6) functions in the OSD. The
Supervisor cannot change any of the OSD settings or security settings.
User (Status U): There can be up to six Users set up by the Administrator for access to the KVM. Users
are able to use the OSD main menu to access a connected computer and can use the Auto Scan (F4),
Tuning (F5) and Confirmation Label Moving (F6) functions in the OSD. Users do not have the ability to
use any other OSD features. The Administrator will choose which computers they have access to and
which they do not. There are three types of access the Administrator can give a User:
Y - This gives the User full access to a connected computer.
V - This gives the User view only access to a computer. Keyboard and mouse functionality
are not available.
N - This means a User is not allowed to access a connected computer. If the User attempts
to access a computer for which they are not authorized, a blank screen will appear.
6.12 Security Settings
When Password Security is set to on, only the Administrator can change the security settings of the
KVM switch.
Highlight the Security option in the OSD Settings menu and press [1. Enter]
To change the name of the Administrator, Supervisor or User, highlight the desired name and simply 2.
type over the existing text. Any letters left over can be deleted by pressing [Space]
To change the password, press [3. Tab] to highlight the Password column of the desired person and type
in the new password
The last column (T) refers to the level of access; Administrator (A), Supervisor (S) or User (U). You 4.
can change these if you wish, but there can only be one Administrator, one Supervisor and six Users
14
6. Operation
(
continued
)
6.13 User Settings
Highlight the Users option in the OSD Settings menu and press [1. Enter]
The Users will be represented in the six columns on the right side of the screen. To change the access 2.
for a given computer, highlight the desired computer and press [Tab] until the desired User is highlighted
Press [3. Space] to toggle between the three access options (Y, V or N) (Figure 6.13). See page 14 for
details on these three options
Figure 6.13 Users Settings Window
6.14 OSD HELP Window (F1)
To access the HELP window, press [F1]. The HELP window is displayed (Figure 6.14).
Figure 6.14 HELP window
Note: All of the functions in the Help window are performed from the OSD main menu. The Help win-
dow only serves as a reminder of the OSD function keys.
6.15 Scanning Computers (F4)
The amount of time spent on a computer when Auto Scanning is adjustable. See page 13 for details.
To activate scanning:
Press 1. [Shift] twice to activate the OSD
Press 2. [F4]
Each active computer will be displayed in sequence. A scan label appears in the top left corner.
To deactivate scanning, press [F4].
1515
6. Operation
(
continued
)
6.16 Tuning (F5)
You can tune the image of any remote computer screen.
To adjust the screen image:
In the OSD main menu, highlight the computer you want to adjust1.
Press 2. [F5]. The screen image of the selected computer is displayed, along with the Image Tuning label
Adjust the image by pressing 3. and
When the image is satisfactory, press 4. [Esc]
Note: Distance affects picture quality. The farther away a remote computer is from the KVM, the lower
the image quality and the more tuning needed. Therefore, put any higher-resolution computers
closer to the KVM.
6.17 Moving the Label (F6)
You can position the OSD label anywhere on the screen.
To position the label from the main window:
Move to the desired computer by pressing 1. and
Press 2. [F6]. The selected screen image and identification label are displayed
Use the arrow keys to move the label to the desired position3.
Press 4. [Esc] to save and exit
7. Software
7.1 System Requirements for Firmware Upgrade
Pentium 166 or higher with 16MB RAM and 10MB free hard drive space•
Free serial port•
Windows 2000 and later•
To update the firmware, the KVM system must be connected and switched on•
7.2 Upgrading the KVM Firmware
With the NetCommander KVM Update software program you can upgrade the firmware for the:
OSD•
NetCommander KVM Switch•
Server Interface Units•
KVM Update enables you to add new features and take advantage of product improvements in a quick
and efficient manner.
1616
KVM Switch
SIUs
Status box
7. Software
(
continued
)
7.3 Connecting the Firmware Upgrade Cable
Connecting the RS-232 Serial Firmware Upgrade Cable
To run the firmware upgrade software, you must first connect the RS-232 Serial Firmware Upgrade cable
between the NetCommander KVM Switch and a separate computer (one not connected to the KVM
switch) containing the firmware upgrade software. Note: Each cascaded KVM switch must be updated
separately. When you're done updating the first KVM switch, attach the RS-232 Serial Firmware
Upgrade cable between each cascaded KVM and the update computer. For the firmware upgrade to take
place, the Serial Port option in the OSD General Settings menu must be set to On. If it is set to Off, you
will not be able to perform a firmware upgrade. When password security is turned on, the only person
who can turn the Serial Port option On and Off is the Administrator.
7.4 Installing the Software
To install the KVM Switch Update software:
Download KVM update software from www.tripplite.com*1.
Run the software2.
*If there is no firmware upgrade currently available, there will be nothing posted on www.tripplite.com.
7.5 Starting and Configuring the KVM Update
Start the KVM Update software. The KVM Switch Update window appears (Figure 7.5.1).1.
Figure 7.5.1 KVM Switch Update Window
The table below explains the functions of the buttons and boxes in the KVM Switch Update window:
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7. Software
(
continued
)
7.5 Starting and Configuring the KVM Update
From the Options menu, choose COM Port. The COM Port box appears (Figure 7.5.2).2.
Figure 7.5.2 COM Port Options Window
Select the COM Port of the upgrade computer to which you connected the RS232 serial firmware 3.
upgrade cable. If it is not connected to the COM Port you've chosen, the firmware upgrade will fail.
(
continued
)
7.6 Verifying the Version Numbers
Before upgrading your firmware, verify that you are not already using the most current firmware. To do
this, obtain the firmware version number using the steps below, and compare it with the firmware version
number on www.tripplite.com. You'll also need to verify the hardware version number of your KVM
switch and SIU(s), in the event that the firmware upgrade is not compatible with your current unit.
Compatible hardware version numbers will also be posted on www.tripplite.com. In the event that your
KVM switch or SIU(s) are not compatible with the firmware upgrade, you will not be able to install the
firmware upgrade unless you buy a new unit that is compatible with the upgrade.
* If there is no firmware upgrade currently available, there will be nothing posted on www.tripplite.com.
The OSD version number
To verify the OSD version number:
Open the KVM Switch Update program 1.
In the Switch Unit box, check the NetCommander Cat5 KVM Switch OSD option (Figure 7.5.1)2.
Click 3. . The version number appears in the Switch Unit box
The H/W Version button is grayed out, as there is no hardware relevant to the OSD.
The KVM Manager version number
To verify the KVM version number:
Open the KVM Switch Update program1.
In the Switch Unit box, check the NetCommander Cat5 KVM Switch Manager option2.
Click 3. . The firmware version number appears in the Switch Unit box
Click 4. . The hardware version number appears in the Switch Unit box
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7. Software
(
continued
)
7.6 Verifying the Version Numbers
Verifying the Server Interface Unit's version number
Before you can check a Server Interface Unit, you must uncheck the Switch Unit box options.
To verify the Server Interface Unit version number:
Open the KVM Switch Update program1.
Check one or more or all of the Server Interface Units2.
Click 3. . The firmware version number appears after the Server Interface Unit number
Click 4. . The hardware version number appears after the Server Interface Unit number
When “Not Responding” appears, no computer is connected, or it is switched off.
(
continued
)
7.7 Obtaining New Firmware
Download the latest firmware for your system from www.tripplite.com.
7.8 Updating the Firmware
Warning! Never switch off any computer connected to the KVM system during the Firmware
Upgrade process.
Download the latest firmware for your KVM switch from www.tripplite.com 1.
Figure 7.8 Open Window
Using the update computer, open up the firmware upgrade software2.
In the KVM Switch Update window, select the KVM switch, KVM switch OSD or SIU(s) you 3.
would like to upgrade
From the File menu, choose Open to open up the firmware upgrade file you downloaded from 4.
www.tripplite.com
Click the Start button to begin the update. When finished, the firmware version number will appear 5.
next to the unit you just updated
Check to make sure the firmware version number is correct by following the steps on page 20-21. If 6.
it does not show up as the most current firmware version number, start the upgrade over again
19
7. Software
(
continued
)
7.8 Updating the Firmware
Firmware Update generates one log file per session that displays a chronological list of actions. You can
read the log file in any ASCII text editor. The log file is located in the Windows directory.
(
continued
)
7.9 Resetting the KVM Switch or SIU(s)
In the event that the KVM switch or SIU(s) freezes during firmware upgrade or the KVM console mouse/
keyboard are not working properly, you can reset the unit using the upgrade computer. This will not affect
any of the settings on the KVM switch or SIU. Follow the instructions below to reset your KVM switch
or SIU:
Using the upgrade computer, select the KVM switch or SIU(s) you wish to reset in the Firmware 1.
Upgrade Software window
In the Options menu, select the Advanced/Reset option. This will reset the selected KVM switch or 2.
SIU(s). You should now be able to use your KVM switch or SIU(s)
8. Troubleshooting
Warning: Disconnect device from AC mains before service operation!
When using Firmware Update software, you may sometimes get a Communication Error message.
If a Communication Error message does appear during the update procedure, do the following:
Ensure that the RS232 serial cable's RS232 connector is connected to the switch's communication 1.
port
Ensure that the RS232 serial cable's DB9F connector is connected to the DB9M serial port on the 2.
CPU's rear panel
Restart the download process3.
Electricity failure
If the electricity fails during an update to the KVM firmware, do the following:
If the electricity fails while the switch firmware is updating, a communication error message will 1.
appear. Simply resume the firmware update by opening the folder that contains the firmware update
file and continue from there
If the electricity fails while the Server Interface Unit firmware is updating, a "2. Not Responding" or
"Upgrade Error" message will appear. Restart the upgrade from the beginning
Monitor Screen Failure
In the event that one of the connected computers does not display an image on the console monitor (your
monitor may display an error message saying "Unable to Display Video Mode"), you may need to
update the DDC information from the console monitor. To do this, follow these steps:
Remove the SIU VGA connectors from all connected computers. Leave the USB or PS/2 connectors 1.
attached
Open the OSD main menu and press [2. F10]. The OSD will flash the message "Please Wait." When
that message stops, the update has taken place
Reconnect the SIU VGA connectors of all the attached computers. You should now be able to 3.
display video from all computers
2020
9. USB/SUN Combo Keys
The connected PS/2 keyboard does not have a special SUN keypad to perform special functions in the
SUN Operating System environment. When a B078-001-USB (SIU) is connected to a SUN computer, the
SIU emulates these SUN keys using a set of key combinations called Combo Keys. See the table below:
SUN Key Combo Key
Stop
Props
Front
Open
Find
Again
Undo
Copy
Paste
Cut
Help
Left Ctrl + Alt + F1
Left Ctrl + Alt + F3
Left Ctrl + Alt + F5
Left Ctrl + Alt + F7
Left Ctrl + Alt + F9
Left Ctrl + Alt + F2
Left Ctrl + Alt + F4
Left Ctrl + Alt + F6
Left Ctrl + Alt + F8
Left Ctrl + Alt + F10
Left Ctrl + Alt + F11
SUN Key Combo Key
Compose
Crescent
Volume Up
Volume
Down
Mute
Sun Left
key
Sun Right
key
Alt-Graph
Stop A
Application key or Left Ctrl
+ Alt + Keypad *
Scroll Lock
Left Ctrl + Alt + Keypad Left Ctrl + Alt + Keypad +
Left Ctrl + Alt + F12
Left Windows key
Right Windows key
Right Alt or Alt Gr
Left Ctrl + Alt + 1
2121
10. Specifications
Operating Systems
Optional External Mouse
Resolution
Transmission Distance
NetCommander KVM
Switch
Dimensions - 8/16 port
Weight - 8/16 port
Power Supply
Connections
System
Serial
Monitor
Keyboard
Mouse
Operating / Recommended
Ambient Temperature
Storage Temperature
Humidity
NetCommander Server
Interface Units
Connections
VGA
Keyboard/Mouse
System
Power
DOS, Windows, LINUX, UNIX, Mac and all other major
operating systems
PS/2, Wheel mouse, Intellimouse, 5-button mouse
1600x1200@75Hz
KVM to computer/server: Up to 33 ft.
KVM to cascaded KVM: Up to 33 ft.
Models B072-016-1 or B072-008-1
17” x 5” x 1.7” (unit)
Product - 3.7 lbs.
Shipping - 5.5 lbs.
Internal switching 100-240 VAC 50 / 60 Hz
RJ45
RJ11
HD15
MinDin6
MiniDin6
32°F to 104°F
-40°F to 158°F
80% non-condensing relative humidity
Model B078-001-PS2 Model B078-001-USB
HD15 HD15
MiniDin6 USB
RJ45 RJ45
From Keyboard port From USB port
11. FCC Radio/TV Interference Notice
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense. The user must use shielded cables and connectors
with this product. Any changes or modifications to this product not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
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12. Warranty & Registration
12.1 1-Year Limited Warranty
TRIPP LITE warrants its products to be free from defects in materials and workmanship for a period of one (1) year
from the date of initial purchase. TRIPP LITE's obligation under this warranty is limited to repairing or replacing (at its
sole option) any such defective products. To obtain service under this warranty, you must obtain a Returned Material
Authorization (RMA) number from TRIPP LITE or an authorized TRIPP LITE service center. Products must be
returned to TRIPP LITE or an authorized TRIPP LITE service center with transportation charges prepaid and must be
accompanied by a brief description of the problem encountered and proof of date and place of purchase. This warranty
does not apply to equipment, which has been damaged by accident, negligence or misapplication or has been altered or
modified in any way.
EXCEPT AS PROVIDED HEREIN, TRIPP LITE MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some
states do not permit limitation or exclusion of implied warranties; therefore, the aforesaid limitation(s) or exclusion(s)
may not apply to the purchaser.
EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL TRIPP LITE BE LIABLE FOR DIRECT, INDIRECT,
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT,
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Specifically, TRIPP LITE is not liable for any
costs, such as lost profits or revenue, loss of equipment, loss of use of equipment, loss of software, loss of data, costs of
substitutes, claims by third parties, or otherwise.
12.2 Warranty Registration
Visit www.tripplite.com/warranty today to register the warranty for your new Tripp Lite product. You'll be automatically
entered into a drawing for a chance to win a FREE Tripp Lite product!*
* No purchase necessary. Void where prohibited. Some restrictions apply. See website for details.
This product is designed and engineered in the USA.
The policy of TRIPP LITE is one of continuous improvement. Specifications are subject to change without notice.
2323
2009XXXXX 93-2520_EN
1111 W. 35th Street, Chicago, IL 60609 USA
773.869.1234 (USA) • 773.869.1212 (International)
www.tripplite.com
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