Tripp Lite B020-008-17-IP User Manual
Console KVM Switch with IP Access
B020-008-17-IP
User Manual
www.tripplite.com
B020-008-17-IP User Manual
FCC Information
This is an FCC Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
RoHS
This product is RoHS compliant.
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Chapter 1.
User Information
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed `as is'.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
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B020-008-17-IP User Manual
Package Contents
The B020-008-17-IP package consists of:
1 B020-008-17-IP Console KVM Switch with IP Access with Standard Rack
Mount Kit
2 Custom KVM Cable Sets
1Power Cord
1 CD with User Manual*
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the switch or to any other
devices on the B020-008-17-IP installation.
* Changes may have been made to the manual since it was printed. Please
visit our Website to check for the most up-to-date version.
NOTE: Follow these instructions and operating procedures to ensure correct performance
Copyright © 2007 Tripp Lite. All rights reserved. All trademarks are the property of their respective owners.
The policy of Tripp Lite is one of continuous improvement. Specificat ions are subject to change without notice.
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and to prevent damage to this unit or to its connected devices.
Chapter 1.
Contents
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Chapter 1.
Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
External Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Remote Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Converters and Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Keyboard Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Chapter 2.
Hardware Setup
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Standard Rack Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Single-Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Two Stage Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Chapter 3.
Basic Operation
Opening the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Opening Separately. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Opening Together . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Operating Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Closing the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
LCD OSD Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
The LCD Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
The Adjustment Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
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B020-008-17-IP User Manual
Manual Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Hot Plugging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Chapter 4.
Administration
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
The Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
The Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Quick View Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
The List Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Port Names. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Port Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
The Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
The Administration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
User Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Service Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
The Log Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Upgrading the Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Chapter 5.
Browser Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Logging In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Webpage Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Webpage Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
The General Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Webpage Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Chapter 6.
Windows Client Port Operation
Activating the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
The Windows Client OSD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Windows Client Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Hotkey Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Video Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
The Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Port Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
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Chapter 1.
The OSD Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Recalling the OSD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
OSD Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
OSD Toolbar Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Multiuser Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Keyboard Hotkey Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Auto Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Setting the Scan Interval. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Invoking Auto Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Pausing Auto Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Exiting Auto Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Keyboard and Mouse Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Keystrokes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Mouse Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Chapter 7.
Java Client Port Operation
Activating the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
The Java Client OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
The Java Client Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Set Video Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Mouse Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Message Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Lock Key LEDs and Resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Switch Screen Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
About. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Send Ctrl+Alt+Del . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Port Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Keyboard Hotkey Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Chapter 8.
The Log File
The Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Chapter 9.
The Log Server
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
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B020-008-17-IP User Manual
Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
The List Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
The Tick Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Chapter 10.
AP Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
The Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
The File Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
The Tools Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Ending the Session. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
The Java Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
OSD Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Trusted Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Installing the Certificate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Certificate Trusted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
The Java Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
The Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Sun Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Screen Resolutions Higher than 1280 x 1024. . . . . . . . . . . . . . . . . . 143
Additional Mouse Synchronization Procedures. . . . . . . . . . . . . . . . . 145
Administrator Login Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Dedicated Invocation Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
About SPHD Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Supported KVM Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
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Chapter 1.
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
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B020-008-17-IP User Manual
About This Manual
This User Manual is provided to help you get the most from your B020-00817-IP system. It covers all aspects of installation, configuration and operation.
An overview of the information found in the manual is provided below.
Overview
Chapter 1, Introduction, introduces you to the B020-008-17-IP System. Its
purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic operating procedures.
Chapter 3, Basic Operation, explains the fundamental concepts involved
in operating the B020-008-17-IP.
Chapter 4, Administration, explains the administrative procedures that are
employed to configure the B020-008-17-IP’s working environment, as well as
how to operate the B020-008-17-IP from the local console.
Chapter 5, Browser Operation, describes how to log into the B020-00817-IP with your browser, and explains the functions of the icons and buttons
on the B020-008-17-IP webpage.
Chapter 6, Windows Client Port Operation, explains how to use the
Windows Client to access and control the computers connected to the switch.
Chapter 7, Java Client Port Operation, describes how to use the Java
Client to access and control the computers connected to the switch.
Chapter 8, The Log File, shows how to use the log file utility to view all the
events that take place on the B020-008-17-IP.
Chapter 9, The Log Server, explains how to install and configure the Log
Server.
Chapter 10, AP Operation, describes how to operate the B020-008-17-IP
using Windows and Java Client application programs, rather than with the
browser method.
An Appendix at the end of the manual provides technical and
troubleshooting information.
10
Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
Chapter 1.
[ ]
1.
♦
→
Indicates keys you should press. For example, [Enter] means
to press the Enter key. If keys need to be chorded, they
appear together in the same bracket with a plus sign
between them: [Ctrl+Alt].
Numbered lists represent procedures with sequential steps.
Bullet lists provide information, but do not involve sequential
steps.
Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
means to open the Start menu, and then select Run.
Indicates critical information.
→ Run
Product Information
For information about all Tripp Lite products and how they can help you
connect without limits, visit Tripp Lite on the Web or contact an Tripp Lite
Authorized Reseller. Visit Tripp Lite on the Web for a list of locations and
telephone numbers
International – http://www.tripplite.com
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B020-008-17-IP User Manual
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Chapter 1
Introduction
Overview
The B020-008-17-IP Console KVM Switch with IP Access is a control unit
that allows secure access to multiple computers from a single KVM (keyboard,
video, and mouse) console. A single B020-008-17-IP can control up to 8
computers. It consists of an integrated LCD monitor, keyboard, and touchpad
in a 1U rack-mountable retractable sliding housing.
The LCD and keyboard/touchpad modules slide independently of each other.
To maximize space in your data center, the keyboard/touchpad module slides
back to "hide away" when not in use, while the thin profile LCD monitor
rotates back – flush against the rack – allowing convenient monitoring of
computer activity.
The B020-008-17-IP features IP-based connectivity that allows one local
operator and multiple remote operators to concurrently monitor and access the
computers on your installation. Because the it uses TCP/IP for its
communications protocol, the B020-008-17-IP can be accessed from any
computer on the LAN, WAN, or Internet – whether that computer is located
down the hall, down the street, or halfway around the world.
Remote
Local
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B020-008-17-IP User Manual
For added convenience, ports for an external keyboard, monitor, and mouse are
provided on the rear panel – permitting you to manage the switch from a local
console up to 20 meters away. There is also an external PS/2 mouse port on the
keyboard module, allowing you to use an external mouse, rather than the
touchpad.
Access to any computer connected to the installation from the local console is
easily accomplished by means of a powerful mouse driven graphical OSD (On
Screen Display) menu system. A convenient Auto Scan feature also permits
automatic scanning and monitoring of the activities of all computers running
on the installation one by one.
Remote operators connect to the B020-008-17-IP via its IP address from
anywhere on the LAN, WAN, or Internet via their browsers. Once they
successfully log in, they can take control using either the Windows Client or
Java Client utility. Inclusion of a Java-based client ensures that the B020-00817-IP is platform independent, and is able to work with most operating
systems.
System administrators can handle a multitude of maintenance tasks smoothly
and efficiently – from installing and running GUI applications, to BIOS level
troubleshooting, routine monitoring, concurrent maintenance, system
administration, rebooting and even pre-booting functions – all from a remote
connection.
Remote operators can exchange keyboard, video and mouse signals with the
computers attached to the B020-008-17-IP just as if they were present locally
and working on the equipment directly.
Enhanced features include a Panel Array Mode that displays the video output
of up to 8 computers at the same time, and a Message Board that allows logged
in users to conveniently and instantly communicate with one other – no matter
where in the world they actually are.
The B020-008-17-IP utilizes high density 15-pin KVM port connectors instead
of the usual 25-pin connectors. This space-saving innovation allows a full 8
port switch to be conveniently installed in one unit of system rack space.
Setup is fast and easy - plugging cables into their appropriate ports is all that is
entailed. Because the B020-008-17-IP intercepts keyboard input directly, there
is no need to get involved in complex installation routines or to be concerned
with incompatibility problems.
Since the B020-008-17-IP's firmware is upgradable over the Internet, you can
stay current with the latest functionality improvements simply by downloading
firmware updates from our website as they become available.
14
Chapter 1. Introduction
With its advanced security features, the B020-008-17-IP is the fastest, most
reliable, most cost effective way to remotely access and manage widely
distributed multiple computer installations.
Features
8 port remote access KVM switch in a sliding dual rail housing with top
and bottom clearance for smooth operation in a 1U high rack
Integrated KVM console with 17" LCD monitor, keyboard, and touchpad
Dual slide – LCD Monitor module can slide independently of the
keyboard/touchpad module
Dual bus support – one local and one remote user can simultaneously
control up to 8 computers
A single console controls up to 8 computers – cascade additional units to
control up to 64 computers
Remotely access computers via the LAN, WAN, or Internet – control your
installation when and where you want
Grayscale option to improve transfer speed in low bandwidth situations
User-selectable network transfer rate
External console ports – manage computers in the LCD KVM switch from
an external console (PS/2 keyboard, monitor, and PS/2 mouse)
Supports external PS/2 mouse
Supports dedicated OSD and OSD Toolbar invocation keys
Console lock – enables the console modules to remain securely locked
away in position when not in use
Internet browser access – Windows Client and Java Client provided, Java
Client works with most operating systems*
Graphical OSD and graphical toolbars for convenient, user-friendly
operation
Up to 64 user accounts – up to 32 concurrent remote logins
Panel Array Mode – view all 8 ports at the same time
Message board feature allows logged in users to communicate with each
other and allows a remote user to take exclusive control of the KVM
functions
Windows-based Log Server
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B020-008-17-IP User Manual
Three user account types: Administrator, User, and Select
Advanced security features include password protection and advanced
encryption technologies: 1024-bit RSA, 256-bit AES, 56-bit DES, and
128-bit SSL
Supports RADIUS server authentication
Supports CC1000 management
Flash firmware upgradable over a network connection
Ports can be set to Exclusive, Occupy and Share
Network Interfaces: TCP/IP, HTTP, HTTPS, UDP, RADIUS, DHCP, SSL,
ARP, DNS, 10Base-T/100Base-TX, Auto Sense, and Ping
High video resolution: up to 1280 x 1024 @ 75Hz (17" LCD monitor);
1600 x 1200 @ 60Hz (remote computer)
* Browsers must support 128-bit SSL encryption.
16
Chapter 1. Introduction
Requirements
External Console
A VGA, SVGA, or MultiSync monitor capable of displaying the highest
resolution provided by any computer in the installation
PS/2 keyboard and mouse
Computers
The following equipment must be installed on each computer:
A VGA, SVGA or MultiSync video graphics card with an HDB-15 port
Note: The integrated LCD monitor’s maximum screen resolution is 1280
x 1024 @ 75 Hz. If you want to use a higher setting for the screen
resolutions of the attached computers, see Screen Resolutions
Higher than 1280 x 1024, page 143.
PS/2 mouse and keyboard ports (6-pin Mini-DIN)
Remote Computers
For best results, computers that remotely access the B020-008-17-IP
should have at least a P III 1 GHz processor, with their screen resolution
set to 1024 x 768.
Users who want to access the B020-008-17-IP with the Windows Client
must have DirectX 7.0 or higher installed.
If you don't already have it, DirectX is available for free download from
Microsoft's Website: http://www.microsoft.com/downloads.
Users who want to access the B020-008-17-IP with the Java Client must
have Sun's Java 2 (1.4.2 or higher) runtime environment installed. Java is
available for free download from the Sun Java Website:
http://java.sun.com.
Browsers must support 128-bit SSL encryption.
For best results, a network transfer speed of at least 128 Kbps is
recommended.
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B020-008-17-IP User Manual
Cables
Substandard cables may degrade system performance or damage your
installation. For optimum signal integrity and reliability, we strongly
recommend that you use Tripp Lite's high-quality, custom cable sets. To
purchase cable sets contact your dealer. Lengths and part numbers are provided
in the following table:
Item Length Part Number
KVM Switch PS/2 Cable Kit 6’ P774-006
KVM Switch PS/2 Cable Kit 10’ P774-010
KVM Switch PS/2 Cable Kit 15’ P774-015
KVM Switch PS/2 Cable Kit 25’ P774-025
KVM Switch USB Cable Kit 6’ P776-006
KVM Switch USB Cable Kit 10’ P776-010
KVM Switch USB Cable Kit 15’ P776-015
Converters and Adapters
Adapters and converters are used to connect Mac or Sun computers to the
B020-008-17-IP. To purchase adapters and converters contact your dealer.
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Chapter 1. Introduction
Operating Systems
Supported operating systems are shown in the table, below:
OS Version
Windows 2000 and higher
Linux RedHat 6.0 and higher
SuSE 8.2 and higher
Mandriva (Mandrake) 9.0 and higher
UNIX AIX 4.3 and higher
FreeBSD 3.51 and higher
Sun Solaris 8 and higher
Novell Netware 5.0 and higher
Mac 8.6 and higher
OS/2 Warp and higher
DOS 6.2 and higher
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B020-008-17-IP User Manual
Components
Front View
2
3
4
1
8
7
6
5
No. Component Description
1 Upper Handle Pull to slide the LCD module out; push to slide the module in.
2 LCD Module See LCD Module, page 22.
3 Keyboard Module See Keyboard Module, page 21.
4 Lower Handle Pull to slide the keyboard module out. See Opening the
5 Power LED Lights (blue) to indicate that the unit is receiving power.
6 Keyboard
Release Catch
7 LCD Release
Catch
8 Rack Mounting
Tabs
20
See Opening the Console, page 31, for details on sliding the
console in and out.
Console, page 31, for more details on sliding the console in
and out.
These catches (one on each side) release the keyboard
module so you can slide it away.
These catches (one on each side) release the LCD module
so you can slide it away.
The rack mounting tabs located at each corner of the unit
secure the chassis to a system rack. See Standard Rack
Mounting, page 26, for details.
Keyboard Module
Chapter 1. Introduction
1
2
3
4
No. Component Description
1 Port LEDs
An On Line LED lights to indicate that the device attached
to its corresponding port is up and running.
5
6
A Selected LED lights to indicate that the computer
attached to its corresponding port has the KVM focus.
2 Keyboard Standard 105-key keyboard
3 Touchpad Standard mouse touchpad
4 Reset Switch
Pressing and holding this switch in while powering on the
unit causes the B020-008-17-IP to revert to the original
factory installed firmware version – allowing you to recover
from a failed firmware upgrade.
Pressing and holding this switch in for more than three
seconds performs a system reset.
Note: The switch is recessed and must be pushed with a thin
object - such as the end of a paper clip or a ballpoint pen.
5 Port Selection
Switches
The left button (DOWN), shifts the KVM focus down
through the ports (Port 7
cycles back to the last port.
→ Port 6, etc.). After Port 1, it
The right button (UP), shifts the KVM focus up through the
ports. After the last port, it cycles to Port 1.
8
7
(Continues on next page.)
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B020-008-17-IP User Manual
(Continued from previous page.)
No. Component Description
6 Connection
LEDs
The LINK LED flashes when a remote client connects to
the KVM switch.
The 10/100 Mbps LED lights orange to indicate 10 Mbps
data transmission speed. It lights green for 100 Mbps.
7 External Mouse
Port
8 Lock LEDs The Num Lock, Caps Lock, Scroll Lock LEDs are located
This PS/2-type mouse port is provided for users who prefer to
use an external mouse.
here.
LCD Module
1
2
3
No. Component Description
1 LCD Display To access the LCD monitor, slide the LCD module out and flip
2 LCD Controls These buttons control the position and picture settings of the
3 LCD On/Off
Button
22
up the cover. See Opening the Console, page 31, for details
on sliding the LCD module out.
LCD display. See LCD OSD Configuration, page 37, for
details.
Push this button to turn the LCD monitor on and off. The
button lights when the LCD monitor is off to indicate that only
the monitor is off – not the KVM switch itself.)
Chapter 1. Introduction
Rear View
No. Component Description
1 Power Socket This is a standard 3-pin AC power socket. The power cord
2 Power Switch This is a standard rocker switch that powers the unit on and
3 External Console
Ports
4 LAN Port The cable that connects the B020-008-17-IP to a LAN, WAN,
5 KVM Ports The cables that link to the computers plug in here.
from an AC source plugs in here.
off.
For flexibility and convenience, the B020-008-17-IP
an external KVM console. A custom console cable set is
provided to attach the external console’s monitor, keyboard,
and mouse.
or Internet plugs in here.
Note: The shape of these 15-pin connectors has been
specifically modified so that only custom KVM cables
designed to work with this switch can plug in. (See Cables,
page 18, for details.) Do NOT attempt to use ordinary 15-pin
VGA connector cables to link these ports to the computers.
supports
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B020-008-17-IP User Manual
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24
Before You Begin
1. Important safety information regarding the placement of this
device is provided on page 129. Please review it before
proceeding.
2. Make sure that power to all the devices you will be connecting
up has been turned off. You must unplug the power cords of any
computers that have the Keyboard Power On function.
3. Packing material has been inserted to protect the B020-008-17IP during shipping. Slide the LCD module out (See Opening the
Console, page 31), until the packing material is visible. Remove
the packing material before installing the unit, as shown in the
diagram below.
Chapter 2
Hardware Setup
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B020-008-17-IP User Manual
Standard Rack Mounting
A standard rack mounting kit is provided with your B020-008-17-IP. The kit
enables the switch to be mounted in a rack with a depth of 17”–30”.
L Brackets
Side Mountng
Brackets
Note: It takes two people to mount the switch: one to hold it in place, the other
to screw it in. Optional mounting kits – including single person Easy
Installation kits – are available with a separate purchase. See Dedicated
Invocation Keys, page 148, for details.
To rack mount the switch, do the following:
1. While one person positions the switch in the rack and holds it in place, the
second person – using the screws provided with the rack mounting kit –
loosely screws the front brackets to the rack.
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Chapter 2. Hardware Setup
2. While the first person still holds the switch in place, the second person
slides the L brackets into the switch's side mounting brackets, from the
rear until the bracket flanges contact the rack, then – using the screws
provided with the rack mounting kit – screws the L brackets to the rack.
3. After the L brackets have been secured, tighten the front bracket screws.
Note: 1. Cage nuts are provided for racks that are not prethreaded.
2. Allow at least 2” on each side for proper ventilation, and at least 5” at
the back for the power cord and cable clearance.
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B020-008-17-IP User Manual
Single-Stage Installation
In a Single Stage installation, there are no additional switches daisy chained
down from the first unit. To set up a single stage installation, refer to the
installation diagram on the following page (the numbers in the diagram
correspond to the numbers of the installation steps) and do the following:
1. (Optional) If you choose to install an external console, plug your
keyboard, monitor, and mouse into the Console Ports located on the B020008-17-IP’s rear panel. The ports are color coded and marked with an icon
to identify themselves.
2. Using a KVM cable set (see Cables, page 18), plug the custom SPHD
(yellow) connector into any available KVM port on the switch.
3. At the other end of the cable, plug the keyboard, video (blue), and mouse
connectors into their respective ports on the computer.
4. Plug the cable from the LAN into the LAN port on the B020-008-17-IP’s
rear panel.
5. Connect the power cord provided with this package to an AC source and
the B020-008-17-IP’s power socket.
Repeat steps 2 – 5 for any other computers you wish to install.
After you are all cabled up, you can power on the switch. After the switch is
powered on, power on the computers.
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Single-Stage Installation Diagram
5
Chapter 2. Hardware Setup
2
4
1
3
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B020-008-17-IP User Manual
Two Stage Installation
To expand the number of computers that can be controlled in your KVM
installation, up to 8 additional KVM switches (model B007-008) can be
cascaded from the B020-008-17-IP’s KVM ports. As many as 64 computers
can be controlled in a complete two stage installation.
In a two stage installation, the B020-008-17-IP is considered the first stage
unit; the cascaded switches are considered second stage units.
To set up a two stage installation, do the following:
1. Make sure that power to all the devices you will be connecting up,
including all preexisting devices on the installation, have been turned off.
2. Use a KVM cable set (see Cables, page 18), to connect any available
KVM Port on the First Stage unit to the Console ports of the Second Stage
unit.
3. Use KVM cable sets (as described in the Cables section of the user manual
for the cascaded KVM switch) to connect any available KVM port on the
cascaded KVM switch to the keyboard, video, and mouse ports of the
computers you are installing.
4. Plug the power cord that came with the cascaded KVM switch into its
power socket, and then into an AC power source.
(Repeat Steps 2–4 for any additional KVM switches that you wish to
cascade from the B020-008-17-IP.)
5. Power on the B020-008-17-IP.
6. Power on the cascaded KVM switches.
7. Power on the computers.
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