Copyright ©2002 Tripp Lite. All rights reserved. SmartPro®is a registered trademark of Tripp Lite.
Important Safety Instructions: p. 2
1111 W. 35th Street
Chicago, IL 60609 USA
Customer Support: (773) 869-1234
www.tripplite.com
Owner’s Manual
SmartPro
®
3U Rackmount
5000 VA
208/240V Input,
120/208V Output UPS System
Intelligent • Line-Interactive • Extended Run
Mounting: p. 3 - 4
Connection: p. 5 - 6
Basic Operation: p. 7 - 9
Storage and Service: p. 10
Specifications: p. 10
Español: p. 11
Français: p. 22
2
SAVE THESE INSTRUCTIONS. This manual contains important instructions that should be followed during the installation,
operation and storage of all Tripp Lite UPS Systems.
UPS Location Warnings
• Use caution when lifting UPS. Because of the considerable weight of all Rackmount UPS systems, at least two people should
assist in lifting and installing them.
• Install your UPS indoors, away from excess moisture or heat, dust or direct sunlight.
• For best performance, the ambient temperature near your UPS should be between 0° C and 40° C (between 32° F and 104° F).
• Leave adequate space around all sides of the UPS for proper ventilation. Do not obstruct its vents or fan openings.
UPS Connection Warnings
• Connect your UPS directly to a properly grounded AC power outlet. Do not plug the UPS into itself; this will damage the
UPS.
• Do not modify the UPS's plug, and do not use an adapter that would eliminate the UPS's ground connection.
• Do not use extension cords to connect the UPS to an AC outlet. Your warranty will be voided if anything other than Tripp Lite
surge suppressors are used to connect your UPS to an outlet.
• If you are connecting your UPS to a motor-powered AC generator, the generator must provide filtered, frequency-regulated
computer-grade output. Connecting your UPS to a generator will void its Ultimate Lifetime Insurance (not available outside
the US/Canada).
Equipment Connection Warnings
• Do not use Tripp Lite UPS Systems for life support applications in which a malfunction or failure of a Tripp Lite UPS System
could cause failure or significantly alter the performance of a life-support device.
Battery Warnings
• Your UPS does not require routine maintenance. Do not open your UPS for any reason. There are no user-serviceable parts
inside.
• Do not operate UPS without connecting it to one or more external battery packs unless you are performing hot-swap external battery replacement.
• When adding external battery packs, connect only Tripp Lite-recommended battery packs of the correct voltage and type. Do
not connect or disconnect battery packs when the UPS is operating on battery power.
• During hot-swap external battery pack replacement, your UPS will not provide backup power in the event of a blackout or
other power interruptions.
Important Safety Instructions
Your UPS may be rackmounted in 4- or 2-post racks using these suggested mounting procedures. The procedures are for common
rack types and may not be appropriate for all rack configurations. User must determine the fitness of rackmount hardware and procedures before mounting.
Color Selection
Your UPS is shipped with a grey front panel, 2 grey mounting ears and 2 black mounting ears. To match grey equipment, mount the
grey ears in front. If you would like your UPS to match black equipment, you may request the alternate (black) front panel for 3U UPS
systems (Tripp Lite part #AC4134) by calling (773) 869-1234.
Suggested Rackmount Installation for 4-Post Enclosures
Loosen the wingnuts (A) on each of the two adjustable side supports (B); adjust the length of the supports to match the depth of
your rack; tighten wingnuts. Mount both side supports in the
lowest space of your rack on the inside surfaces of the rails with
user-supplied #10-32 rack bolts and washers (C). Note: Both
support ledges should face inward. The side supports’ front and
back holes are threaded and do not require nuts to secure rack
bolts.
Attach mounting ears (D) to the front mounting holes of the UPS
(E) using the screws and washers provided (F). Do not attach the
mounting ears to the UPS’s middle holes.
Using an assistant if necessary, lift the UPS and slide it onto the
side supports within your rack. Mount the UPS by screwing usersupplied rack bolts (G) through its mounting ears, through the
rack rails and through the side supports.
3
Mounting
Figure 3 (4-Post)
Figure 1 (4-Post)
Figure 2 (4-Post)
3
2
1
C
B
A
C
E
D
F
G
Suggested Rackmount Installation for 2-Post Enclosures
Attach the support brackets (A) to both rack posts (B) with usersupplied rack bolts (C).
Attach mounting ears (D) to the mounting holes on the
middle of the UPS’s sides (E), using the screws and washers
provided (F). Do not attach the mounting ears to the UPS’s front
mounting holes.
Have one or more assistants lift the UPS and hold it in position
until this step is complete. Insert the UPS into its intended rack
space until the mounting surfaces of its ears meet the back of the
rack’s rails. Connect the mounting ears to the rails with two
user-supplied screws and flat washers on each side (G).
4
Figure 1
(2-Post)
Figure 2 (2-Post)
Figure 3 (2-Post)
1
2
3
B
A
C
E
D
F
G
Plug your UPS’s line cord into
an electrical outlet.
Once your UPS is plugged in, the UPS will enter STANDBY mode. The
fan will activate and the “” LED will begin flashing. The UPS sys-
tem’s outlets will not be active until the UPS is turned ON.
Your UPS features a 30-amp plug. However, a trained technician may
replace this plug with a user-supplied 50-amp plug. This will alter the
UPS’s capabilities; see Specifications for more information.
Connect a charged external battery pack
to your UPS
Your UPS has no internal batteries and must be connected to an external
battery pack to operate. Complete installation and mounting instructions for
your battery pack appear in the battery pack’s owner’s manual. Make sure
that cables are fully inserted into their connectors. Small sparks may result
during battery connection; this is normal.Your UPS will not start unless
connected to a charged external battery pack.
Plug your equipment into your UPS.
Your UPS is designed to support only computer equipment. You will overload your UPS if you connect household appliances, laser printers or surge
suppressors to the UPS’s outlets.
Turn your UPS ON
• Press the “POWER” button
• Hold the button for a moment, until the “ ” LED stops flashing and
illuminates constantly
• Release the button
Your UPS is now ON and its AC outlets are active.
5
NEMA L6-30P plug shown
Connection
1
2
3
4
6
Connection (Optional)
Your UPS will function properly without these connections.
DB9 Port Connection
Using the DB9 cable provided, connect a DB9 port on your computer to a
DB9 port on your UPS. Install on the computer the Tripp Lite power protection software appropriate to its operating system. A second computer with
a DB9 port may be connected to the second DB9 port if desired.
USB Port Connection
Using the USB cable provided, connect a USB port from a computer to a
USB port on your UPS. Install on the computer the Tripp Lite power protection software appropriate to its operating system. A second USB computer may be connected to the second USB port if desired.
EPO Port Connection
Using the RJ11 cable provided, connect the Emergency Power Off (EPO)
port of your UPS to a user-supplied normally closed or normally open
switch according to the circuit diagram below. The EPO port is not a phone
line surge suppressor; do not connect a phone line to this port.
DB9 Connection
USB Connection
EPO Connection
EPO Circuit Diagrams
(UPS will turn off if EPO cord is cut or EPO plug is disconnected)
7
Buttons (Front Panel)
Use the POWER button to switch your UPS between its four modes of operation.
OFF: No indicator lights are on. The UPS is completely shut down for storage or shipping. If the UPS is
connected to AC power, it will start up in STANDBY mode. If the UPS is not connected to AC power and the
POWER button is pressed for two seconds, the UPS will “cold start” into INVERT mode.
STANDBY: The “ ” light is flashing. The UPS is receiving AC power and using it to charge its batteries, but
its outlets are not active. Pressing the POWER button while the UPS is in STANDBY will put the UPS in the
ON mode. Unplugging the UPS or cutting AC power while the UPS is in STANDBY will put the UPS in the
OFF mode.
ON: The “ ” light is on. The UPS is receiving AC power, charging its batteries and delivering power to con-
nected equipment. If AC power is lost while the UPS is ON (i.e. a blackout occurs), the UPS will switch into
INVERT mode. Pressing the POWER button while the UPS is ON will put the UPS in STANDBY mode.
INVERT: The “ ” light is flashing. The UPS is powering connected equipment from battery backup. If AC
power is restored, the UPS will switch to the ON mode. Pressing the POWER button while the UPS is in
INVERT will put the UPS into the OFF mode. If the UPS is in INVERT and its batteries are drained, the UPS
will switch to the OFF mode until AC power is restored, then switch to the ON mode.
Use the MUTE/TEST button to do two things:
SILENCE ALARM: Your UPS has three alarms. The first, the INVERT alarm, emits four short beeps every
ten seconds when the UPS is in INVERT mode, to warn you that AC power has failed. The second, the
OVERLOAD alarm, emits short, rapid beeps when the UPS is in INVERT mode if the total power draw of
connected equipment exceeds the UPS’s output capacity, to warn you to reduce the load. The third, the LOW
BATTERY alarm, emits a constant beep when the UPS is in INVERT mode and its batteries are very nearly
depleted, to warn you that connected equipment must shut down. To silence the INVERT or OVERLOAD
alarms, press the MUTE/TEST button. The LOW BATTERY alarm will only stop when the UPS switches
to the OFF or ON mode.
SELF-TEST BATTERIES AND ALARMS: If your UPS is in the ON mode and has a load connected, you
may test its batteries by pressing the MUTE/TEST button for two seconds. The UPS will switch to INVERT
mode for several seconds. Normally, the INVERT alarm (four short beeps) will sound, indicating that the sys-
tem is working properly. If the OVERLOAD alarm (short, rapid beeps) sounds, reduce the load on the UPS. If
the LOW BATTERY alarm (a constant beep) sounds, your UPS’s batteries may need replacing, your external
battery connection may be loose or the batteries may simply be less than fully charged. Check the external battery connection, let the UPS charge for 12 hours, then perform a second self-test. If the LOW BATTERY alarm
sounds again, contact Tripp Lite for service. Do not unplug your UPS to test its batteries, or you will remove safe
electrical grounding and may introduce a damaging surge into your network connections.
Indicator Lights (Front Panel)
All Indicator Light descriptions apply when the UPS is plugged into a wall outlet and turned ON.
POWER: Lights green when the UPS is receiving AC power. Illuminates constantly when the UPS is in the
ON mode, indicating that batteries are charging and connected equipment is receiving filtered AC power.
Flashes while in STANDBY mode to indicate that batteries are charging but connected equipment is not
receiving power.
VOLTAGE CORRECTION: Lights green whenever your UPS is automatically correcting high or low AC
line voltage. The UPS will also click gently. These are normal, automatic operations of your UPS, and no
action is required on your part.
Basic Operation
Indicator Lights (Front Panel) Continued
BATTERY CHARGE: This multicolored light displays 7 separate UPS battery charge conditions. It will turn
from red (low) to yellow (medium) to green (full) to show you the level of battery charge. If the light is constant, your UPS is in the ON or STANDBY mode, operating from line power, and the battery is charging. If
the light is flashing, your UPS is in the INVERT mode, operating from battery, and the battery is discharging. If the light is flashing red, your UPS is in INVERT and is nearly out of power: you should save files and
shut down your equipment immediately.
OUTPUT LOAD: This multicolored light shows how heavy your UPS’s load is. Steady green indicates a
light load, steady yellow a medium load. When the light is red, your UPS is supporting a load above 85% of
its capacity. If the red light begins flashing, then your UPS is severely overloaded. Immediately remove load
from the UPS until the light stops flashing.
BATTERY WARNING: Lights red if your UPS’s self-test (initiated with the MUTE/TEST Switch) reveals a
low battery charge or internal fault. If this light turns on, let the UPS charge for 12 hours then perform a second
self-test. If the light stays on, contact Tripp Lite for service.
Other UPS Features (Rear Panel)
AC Receptacles
Your UPS features 15-amp, 20- amp and 30-amp AC outlets. These output receptacles provide your connected equipment with AC line power during normal operation and battery power during blackouts and
brownouts. The UPS protects equipment connected to these receptacles against damaging surges and line
noise. If you have a serial or USB connection to your UPS, you can remotely reboot connected equipment by
turning the UPS OFF and ON using Tripp Lite’s PowerAlert Software. Selected outlets may be remotely
switched OFF and ON individually using Tripp Lite UPS software without interrupting power to equipment
connected to the other outlets. The UPS also features unswitched outlets, which may not be individually
switched OFF. See software instructions for details.
Smart DB9 Ports
Your UPS features 2 DB9 ports that may be used to connect the UPS to a DB9 port on any workstation or
server. Use with Tripp Lite cabling and PowerAlert Software to monitor and manage network power and automatically save open files and shut down equipment during a blackout (see Connection.) The DB9 port labeled
“SNMP Config” is also used while configuring Tripp Lite SNMP Adapters.
Smart USB Ports
Your UPS features 2 USB ports that may be used to connect the UPS to a USB port on any workstation or
server. Use with Tripp Lite cabling and PowerAlert Software to monitor and manage network power and automatically save open files and shut down equipment during a blackout (see Connection.)
EPO (Emergency Power Of
f) Port
Your UPS features a EPO port that may be used to connect the UPS to a contact closure switch to enable emergency inverter shutdown. See Connection.
Accessory Slot
Remove the small cover panel from this slot to install optional accessories to remotely monitor and control
your UPS. Refer to your accessory’s manual for installation instructions. Contact Tripp Lite Customer Support
at (773) 869-1234 for more information, including a list of available SNMP, network management and connectivity products.
External Battery Connector
Use to connect your UPS to an external battery pack. The specifications section of this manual lists the Tripp
Lite external battery packs that are compatible with your model. Refer to the instructions provided with the
battery pack for complete connection information and safety warnings.
8
15 amp NEMA 5-15R
20 amp NEMA 5-20R
30 amp NEMA L6-30R
9
Input Breaker
Prevents high input current from damaging the UPS or the attached load. If this breaker trips, make sure your
UPS is connected to nominal 208/240V AC power before resetting the circuit breaker by pushing the breaker levers to reset.
Output Breakers
Your UPS features 3 breakers that protect your UPS from output overload. If one or more breakers trip,
remove some of the load on the circuit(s) and allow the UPS to cool before resetting the circuit(s) by pressing the breaker switch(es).
Power Sensitivity Adjustment
This dial is normally set fully counterclockwise, which enables the UPS to protect against waveform distortions in its AC input. When such distortion occurs, the UPS will normally switch to providing pure sine wave
power from its battery reserves for as long as the distortion is present. In some such as in areas with poor utility power or where the UPS’s input power comes from a backup generator, chronic waveform distortion could
cause the UPS to switch to battery too frequently, draining its battery reserves. You may be able to reduce how
often your UPS switches to battery due to waveform distortion by experimenting with different settings for
this dial. As the dial is turned clockwise, the UPS becomes more tolerant of variations in its input power’s AC
waveform. NOTE: The further the dial is adjusted clockwise, the greater the degree of waveform distortion
the UPS will allow to pass to connected equipment. When experimenting with different settings for this dial,
operate connected equipment in a safe test mode so that the effect on the equipment of any waveform distortions in the UPS’s output can be evaluated without disrupting critical operations.
Ground Screw
Use this to connect any equipment that requires a chassis ground.
10
Storage & Service
Storage
Before storing your UPS, place it in the OFF mode by putting it in STANDBY, then unplugging it (see Basic Operation). If you
store your UPS for an extended period of time, recharge the UPS batteries once every three months by following Steps 1 and 2 in
the Connection section and allowing the UPS to charge its batteries for 4-6 hours before placing it back in storage. If you leave
your UPS batteries discharged for an extended period of time, they will suffer a permanent loss of capacity.
Service
If returning your UPS for service, contact your local Tripp Lite dealer or distributor. They will refer you to a service center. Please
carefully pack the UPS using the ORIGINAL PACKING MATERIAL that came with the unit. Enclose a letter describing the
symptoms of the problem. If the UPS is within the 2 year warranty period, enclose a copy of your sales receipt.
SMART5000RT3U SMART5000RT3U
with 30A plug* with 50A plug*
Output Capacity (VA/Watts): 4475/4000 4800/4000
Battery Runtime in Minutes (Half Load/Full Load): 38+/16+** 38+/16+**
Battery Recharge Time: 2-4 hrs.** 2-4 hrs.**
Approvals: UL, cUL, NOM UL, cUL, NOM
* The SMART5000RT3U features a 30A plug. A trained technician may replace it with an user-supplied 50A plug.
**Battery Runtime listed assumes connection to a single BP48V60-3U external battery pack. Battery Runtime can be increased with additional external battery packs. Adding
external battery packs will also increase recharge time.
Input Voltage (208/240V, auto-sensing); Input Frequency (60 Hz); Online Input Voltage Range (160-285 volts); Voltage-Regulated Output Voltage Range
(208/240V ±9%); On-Battery Output Voltage Range (208V ± 5%); Output Waveform Line Mode (filtered sinewave); Output Waveform Battery Mode (sine
wave); AC Surge Suppression (exceeds IEEE 587 Cat. A & B standards); AC Noise Attenuation (>40 dB); AC Surge Protection Modes (H to N, H to G,
N to G); Compatible Battery Packs (BP48V24-2U and BP48V60-3U).
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
Tripp Lite has a policy of continuous improvement. Specifications are subject to change.
Specifications