Trimble 88161 User Manual

CHAPTER

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9

9Important safety information

In this chapter:

n

Geo 7 handheld safety information, page 95

n

Integrated Laser Rangefinder module safety
information, page 97

n

Important handling information, page 98

WARNING- Before you use this product, make

sure that you have read and understood all safety
requirements. Failureto follow these safety
instructions could result in fire, electric shock, or
other injury, or damage to the Geo 7 handheld or
other property.

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9 Important safety information

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Geo 7 handheld safety information

Charging the battery

To charge the handheld’s battery, use only the following authorized Trimble accessories:

l

the Geo 7 series AC power adaptor (PN {xxxxx-xx}) with the correct international plug converter
for your region

l

the Geo 7 series 12V DC poweradapter when charging from a 12V vehiclePN {xxxxx-xx}

l

another Trimble branded AC or DC power adaptor designed and approved to work the Geo 7
handheld

Using any other AC adaptor can damage the handheld and may void your warranty. Do not use the
AC adaptor with any other product.

For more information, see Charging the battery, page 16.

WARNING - To use power adaptors safely:

- Ensure the input voltage on the adaptor matches the voltage and frequency in your location.

- Make certain that the adaptor has prongs compatible with your outlets.

- Do not use the adaptor in wet outdoor areas .

- Unplug the AC adaptor from power when not in use.

- Do not short the output connector.

- Be aware that there are no user-serviceable parts in this product.

- If the adaptor becomes damaged, replace it with a new Trimble adaptor.

Exposure to radio frequency radiation from Bluetooth and Wi-Fi
transmitters

The Geo 7 series is approved as a portable device with respect to Radio Frequency (RF) exposure
compliance. The radiated output power of the internal wireless radio transmitters is less than 100
milliwatt, which results in exposure levels far below the FCC radio frequency exposure limits, even
when operated in close proximity to the body. The internalwireless radios operate within guidelines
found in international radio frequency safety standards and recommendations, which reflect the
consensus of the international scientific community. Trimble therefore believes the internal wireless
radios are safe for use by users. The level of electromagnetic energy emitted is hundreds of times
lowerthan the electromagnetic energy emitted by wireless devices such as mobile phones.
However, the use of wireless radios may be restricted in some situations or environments, such as
on aircraft. If you are unsure of restrictions, you are encouraged to ask for authorization before
turning on the wireless radios.

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Exposure to radio frequency radiation from cellular wireless
transmitters

The Geo 7 series handhelds areequipped with wireless cellular modem radios and have been
designed and manufactured to meet safety requirements for limiting exposure to radio waves.
When used in accordance with the instructions set forth in this manual, the equipment has been
independently verified to not exceed the emission limits for safe exposure to radio frequency (RF)
energy as specified by the Federal Communications Commission of the U.S. Government in 47 CFR

§2.1093.
These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the

general population. The guidelines are based on standards that were developed by independent
scientific organization through periodic and thorough evaluation of scientific studies. The standards
include a substantial safety margin designed to assure the safety of all persons, regardless of age
and health.

For body worn operation, ensure the device position is a minimum of 1.0 cm from your body when
the device is switched on, with no metal structures contained in the carrying accessory.

Electrostatic discharge

The Geo 7 series is designed for outdoor conditions; however under conditions of low
humidity extremely high voltage discharge events arepossible. Users are advised that
the risk of causing discharge to sensitive electronics can be minimised by avoiding
finger contact to the connectors on the sides of the unit.

WARNING - Static electricity can harm electronic components inside your handheld. To prevent

static damage:

- Discharge static electricity from your body before you touch any of the electronic components inside your device,
such as a memory module. You can do so by touching an unpainted metal surface.

Battery

Charge the battery before using it for the first time. If the battery has been stored for longer than six
months, charge it beforeuse. See Charging the battery, page 16

WARNING - Do not damage the rechargeable Lithium-ion battery. A damaged battery can cause an explosion or

fire, and can result in personal injury and/or property damage. To prevent injury or damage:
–Do not use or charge the battery if it appears to be damaged. Signs of damage include, but are not limited to,
discoloration, warping, and leaking battery fluid.
–Do not store or leave your device near a heat source such as near a fireplace or other heat-generating
appliance, or otherwise expose it to temperatures in excess of 70 °C (158 °F) such as on a vehicle dashboard.
When heated to excessive temperatures, battery cells could explode or vent, posing a risk of fire.
–Do not immerse the battery in water.
–Do not use or store the battery inside a vehicle during hot weather.
–Do not drop or puncture the battery.
–Do not open the battery or short-circuit its contacts.

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WARNING -Avoid contact with the rechargeable Lithium-ion battery if it appears to be leaking. Battery fluid is

corrosive, and contact with it can result in personal injury and/or propertydamage. To prevent injury or damage:
–If the battery leaks, avoid contact with the battery fluid.
–If battery fluid gets into your eyes, immediately rinse your eyes with clean water and seek medical attention.
Do not rub your eyes!
–If battery fluid gets onto your skin or clothing, immediately use clean water to wash off the battery fluid.

WARNING -Charge and use the rechargeable Lithium-ion battery only in strict accordance with the instructions.

Charging or using the battery in unauthorized equipment can cause an explosion or fire, and can result in personal
injury and/or equipment damage. To prevent injury or damage:
–Do not charge or use the battery if it appears to be damaged or leaking.
–Charge the Lithium-ion battery only in a Trimble product that is specified to charge it. Be sure to follow all
instructions that are provided with the battery charger.
–Discontinue charging a battery that gives off extreme heat or a burning odor.
–Use the battery only in Trimble equipment that is specified to use it.
–Use the battery only for its intended use and according to the instructions in the product documentation.

Distraction

Using the Geo 7 series in some circumstances can distract you and may cause a dangerous situation.
Observe rules that prohibit or restrict the use of mobile devices (for example, avoid operating the
device while driving a vehicle).

Repairing

Don’t attempt to repair the Geo 7 series yourself. Disassembling the product may cause injury to
you or damage to the handheld. If the handheld is damaged or malfunctions, contact an Authorized
Trimble ServiceProvider. You can find more information about getting service at {link to FAQ or

Service website}.

Integrated Laser Rangefinder module safety
information

The Geo 7 series handheld may be fitted with an integrated Trimble Geo 7 series Laser Rangefinder
module (model number 88185). The module produces visible and invisible laser beams, which are
emitted from the instrument. It is a Class 2 laser product in accordance with IEC60825-1 : 2007
“Radiation safety of laser products”. Eye protection is normally afforded by aversion responses
including the blink reflex.

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9 Important safety information

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Invisible laser radiation: 905 nm,0.35 μJ max per 8.6 ns pulse at 40Hz max.
Visiblelaser radiation: 655nm, 0.7 mW max.
FDA Laser Notice No. 50 statement The device (model number 88185) complies with FDA

performance standards for laser products except for deviations pursuant to Laser Notice No. 50,
dated June 24, 2007.

WARNING- Do not stare into the laser beam or direct it towards other people unnecessarily.

- Looking directly into the beam with optical aids (for example, binoculars, telescopes) can be hazardous.

- Looking into the laser beam can be hazardous.

Important handling information

Geo 7 series handhelds are rugged and resistant to damage during operation in harsh environments
and conditions. However, you should take care of your handheld to maximize its lifeand
performance.

To protect the Geo 7 series handheld when not in use, Trimble recommends storing the handheld in
the pouch provided.

When using the handheld:

l

To protect the touch screen from pressure and abrasive objects, Trimble recommends that you
apply one of the screen protectors provided with the Geo 7 series handheld.

l

Protect the touch screen by using your finger or the stylus provided, and avoid using excessive
pressure and sharp or abrasive objects.

l

Keep the outer surface free of dirt and dust.

l

Ensure that protective covers and doors are appropriately fitted to the external antenna port,
SIM, and storage card areas, so that they areprotected from dirt, dust, fluid ingress &
electrostatic discharge.

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9 Important safety information

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l

Protect the handheld from extreme temperatures. For example, do not leave the handheld on
the dashboard of a vehicle.

l

When the battery is removed, the handheld is not waterproof. Avoid exposing the internals of
the handheld to dust and moisture when removing the battery. Trimble recommends that you
only swap the battery indoors or from inside a vehicle.

l

Use the hand strap provided with the Geo 7 series handheld.

l

To clean the handheld, wipe it with a clean dry cloth. Do not immerse the handheld in water.

Extreme temperature environments

The Geo 7 series is designed to work in ambient temperatures between -20° and 60° C and stored in
temperatures between -30° and 70° C. The Geo 7 series can be damaged and battery lifeshortened if
stored or operated outside of these temperature ranges. Avoid exposing the handheld to dramatic
changes in temperature or humidity. When you are using the Geo 7 series or charging the Geo 7
series battery pack, it is normal for the device to get warm.

If the interior temperature of the Geo 7 series exceeds normal operating temperatures (for example,
in a hot car or in direct sunlight for extended periods of time), you may experience the following as it
attempts to regulate its temperature automatically:

l

The handheld stops charging

l

If the handheld can’t regulate its internal temperature, it goes into sleep mode until it cools.
Move the handheld to a cooler location out of direct sunlight and wait a few minutes before
trying to use the device again.

Geo 7 series User Guide 99

CHAPTER

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10

10Support and troubleshooting

In this chapter:

n

Restarting and resetting the Geo 7 handheld

n

Updating the Geo 7 handheld operating
system

n

Geo 7 handheld support site

n

Finding service and support information

n

Power issues

n

Backlight issues, page 105

n

Touch screen issues, page 105

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Storage card issues, page 106

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Keypad issues, page 107

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Connection issues, page 107

n

GNSS receiver issues, page 113

n

Real-time DGNSS issues, page 115

n

Speaker and microphone issues, page 106

n

Recommended GNSS settings for maximum
precision and productivity, page 116

This chapter provides support contacts, and
information on common problems that may occur
when using the Geo 7series handheld. Please read
this section before you contact technical support.

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Restarting and resetting the Geo 7 handheld

If something is not working as expected, try closing and reopening the application, or restarting or
resetting the Geo 7 handheld.

To force an application to closem, tap / Settings / Task Manager. Select the application you
want to close, then tap End Task.

If you cannot force the application to close, or if closing and restarting the application does not fix
the problem, try restarting the Geo 7 handheld.

To restart the handheld, press the Power/Home button to go to the Home screen, then press the
Power/Home button again to launch the Power menu. Tap Restart.

If you cannot turn offor restart the handheld, you may need to perform a hard reset. This forces
the operating system to reboot, but may cause unsaved data to become corrupted. A hard reset
should be done only if the unit is otherwise unresponsive.

To hard reset the handheld, hold down the Power/Home button for at least 10 seconds until the
Trimble logo screen appears.

Note – You can also hard reset the Geo 7 handheld by removing the battery.

If hard resetting the handheld does not help, you may need to completely restore your handheld
back to its original settings by performing a factory reset. You should only restore your Geo 7
handheld to factory settings if all other attempts to solve the problem fail. Restoring to factory
settings will erase all applications and data stored on the internal storage on the Geo 7 handheld.

To perform a factory reset, hold down the Power/Home button to reset the handheld. When the
Trimble logo screen appears, press both the left and right application keys. The Factory Reset menu
appears. Followthe instructions on the screen.

Updating the Geo 7 handheld operating system

You can update the Geo X operating system and firmwarewhen updates are available by
downloading them from {Geo 7X OS updates site url}. Usually updates are available as patches, but
major updates may be available as complete operating system downloads.

For information about erasing all content and settings, and restoring your Geo 7 to its factory state,
see Restarting and resetting the Geo 7 handheld, page 101

Finding service and support information

To learn about Do this

Using Geo 7X safely See
Registering your

Geo 7X handheld
Finding your Geo You can find your Geo 7 series handheld’s serialnumber, International Mobile

Geo 7 handheld safety information, page 95

Contact your local dealer or go to
information regarding updates and new products

www.trimble.com/register

to receive

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10 Support and troubleshooting

Draft

To learn about Do this

7X serial number,
UUID, IMEI or
MEID

Service and
support from your
carrier

Using TerraSync Go to
Using TerraFlex Go to
Geo 7 handheld

service and
support, tips, and
downloads

Technicalsupport Go to

The latest
information about
the GeoExplorer
series

Obtaining warranty
service

Geo 7 series
compliance
information

Purchasing
replacement and
additional
accessories

Windows error
reporting

Equipment Identity (IMEI), ICCD, or Mobile Equipment Identifier (MEID) on the
Geo 7 device label. Or, go to Start > Settings > System > System Information.
MEID/IMEI label:

The MEID ID number is the first 14 digits on the MEID/IMEI label. The IMEI
number is all 15digits on the label.
For more information, go to

Contact your carrier or go to your carrier’s website.

Go to

contact your Trimble reseller (go to
Go to

First, follow the advicein this User Guide, then go to

See

Contact your local Trimble GeoExplorer reseller. Go to

dealerlocator.trimble.com

If for any reason a Microsoft® Windows Error Reporting dialog appears,
indicating that the handheld or Trimble field software has encountered a
problem and needs to close, you are prompted to send an error report to
Microsoft.

{Geo7X technical support webpage}

www.trimble.com/mappingGIS/TerraSync.aspx
www.trimble-terraflex.com/info

{Geo 7X support url}

{Geo 7X support url}

{generic GeoExplorer url}

Regional compliance information, page 120

. If you cannot find the information that you need,

dealerlocator.trimble.com

.

).

{Geo 7X support url}

Trimble recommends that you click Send and then click any subsequent links
that are used to obtain additional information.

Trimble can access the report that is sent to Microsoft and use it to improve the
Geo 7 series.

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Geo 7 handheld support site

Comprehensive support information is available online at {support url for Geo 7X}.
To contact Trimble for personalized support (not available in all areas), go to

www.trimble.com/support/.

Power issues

Problem Cause Solution

The handheld
does not turn
on.

The handheld
turns on only
when
connected to
a power
source.

The screen is
blank.

The handheld
is not
charging.

The battery is flat. Recharge the battery. See

The Power button is
not working.

The battery is not
charging or holding its
charge.

The handheld is
turned off.

The handheld has
locked up.

The internal
temperature has risen
above the allowed
maximum for charging
the battery.

Contact your Trimble reseller.

Charge the battery for at least 15 minutes. If it still fails to turn
on, reset the handheld. See

7 handheld, page 101

If this stillfails, the battery may need replacing. See

batteries, page 19

Press the Power button to turn on the handheld. See

on the handheld for the first time, page 21

Reset the handheld. See

handheld, page 101

Do one or all of the following:

l

Turn off the integrated radios beforecharging the
handheld. See Turning on and turning off the wireless

radios, page 1, Using the Wireless Manager, page 52.

l

Suspend the handheld before charging. See Using

Suspend mode, page 33.

.

Charging the battery, page 1

Restarting and resetting the Geo

.

Restarting and resetting the Geo 7

.

Replacing

Turning

l

Remove the handheld from any external heat sources
(for example, sunlight). The handheld will automatically
start charging again when the internal temperature has
dropped below the range for charging the battery.

The handheld is
connected to a
computer which is
turned off, or in sleep
mode.

The USBPower
adaptor / cable is

This may drain the handheld's battery, and the battery will
not charge.

Try another USBPower adaptor / cable.

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