tricity bendix CSIE508GR, CSIE508X, CSIE508W User Manual

OPERATING AND INSTALLATION INSTRUCTIONS

MODEL NO.

CSIE508

TECHNICAL DETAILS

MODEL NO. CSIE 508

Voltage: 230/240 Volts AC 50Hz

Wattage: 10.6/11.5 kW

Height: 900mm

Width: 600mm

Depth: 598mm

Weight: 55kg

This appliance complies with: European Council Directive 73/23/EEC.
EMC Directive 89/336/EEC.
CE Marking Directive 93/68/EEC.

2

CONTENTS

Technical Details .................................................................................................................................... 2

Contents .................................................................................................................................................. 3

Preface ..................................................................................................................................................... 5

Safety ....................................................................................................................................................... 6

Before Installation ........................................................................................................................... 6

During Installation ........................................................................................................................... 6

After Use ......................................................................................................................................... 7

General ........................................................................................................................................... 7

Introduction ............................................................................................................................................ 8

Rating Plate .................................................................................................................................... 8

Installation ....................................................................................................................................... 8

General Notes on using your Cooker ............................................................................................. 9

About Condensation and Steam ..................................................................................................... 9

The Cooling Fan for the Controls ................................................................................................... 9

Control Panel Indicator Neons ........................................................................................................ 9

Cookware ........................................................................................................................................ 9

Grill and Oven Furniture ................................................................................................................. 10

Getting to Know Your Cooker ............................................................................................................... 11

The Control Panel ........................................................................................................................... 11

The Timer ....................................................................................................................................... 12

The Ceramic Hob .................................................................................................................................... 14

Recommended Saucepans ............................................................................................................ 14

Hints and Tips ................................................................................................................................. 14

Deep Fat Frying ...................................................................................................................................... 15

Preserving ............................................................................................................................................... 15

The Grill ................................................................................................................................................... 16

Uses of the Grill .............................................................................................................................. 16

Selecting the Grill ............................................................................................................................ 16

Things to Note ................................................................................................................................ 16

The Grill Pan and Handle ............................................................................................................... 16

Hints and Tips ................................................................................................................................. 17

Grilling Chart ................................................................................................................................... 17

The Top Oven ......................................................................................................................................... 18

Uses of the Top Oven ..................................................................................................................... 18

Selecting the Top Oven .................................................................................................................. 18

Things to Note ................................................................................................................................ 18

To Fit the Top Oven Shelf .............................................................................................................. 18

Hints and Tips ................................................................................................................................. 19

The Main Fan Oven ................................................................................................................................ 20

Uses of the Fan Oven ..................................................................................................................... 20

Selecting the Fan Oven .................................................................................................................. 20

Things to Note ................................................................................................................................ 20

To Fit the Main Oven Shelves ........................................................................................................ 20

Hints and Tips ................................................................................................................................. 21

Oven Cooking Chart ............................................................................................................................... 22

Roasting Chart ........................................................................................................................................ 23

3

CONTENTS

Defrosting ................................................................................................................................................ 24

Uses of Defrost Feature .................................................................................................................. 24

Selecting Defrost ............................................................................................................................ 24

Things to Note ................................................................................................................................ 24

Hints and Tips ................................................................................................................................. 24

Care and Cleaning .................................................................................................................................. 25

Cleaning Materials .......................................................................................................................... 25

Cleaning the Ceramic Hob ............................................................................................................. 25

Hints and Tips ................................................................................................................................. 26

Cleaning the Outside of the Cooker ............................................................................................... 26

Cleaning the Grill Pan, Grill Pan Grid and Oven Shelves .............................................................. 26

Cleaning Inside the Oven and Grill Compartments ........................................................................ 26

Care of Stayclean Surfaces ............................................................................................................ 27

Hints and Tips ................................................................................................................................. 27

Cleaning the Door Glass ................................................................................................................. 27

Replacing the Oven Light Bulb ....................................................................................................... 28

Something not Working? ....................................................................................................................... 29

Service and Spare Parts ........................................................................................................................ 30

Customer Service Centres .................................................................................................................... ..31

Guarantee Conditions ............................................................................................................................ 33

4

PREFACE

Dear Customer,

Thank you for buying a Tricity Bendix cooker. With our 80 years experience in
developing and manufacturing the very best in U.K. cookers, you can be assured that
you have purchased a hard working, reliable, quality product.

Tricity Bendix cookers comply with British Standard safety and performance
requirements. They have been approved by BEAB (British Electrotechnical Approvals
Board) and are covered by a 12 month parts and labour guarantee.

To get the best from your new Tricity Bendix cooker, we ask that you PLEASE READ
THESE INSTRUCTIONS CAREFULLY. Particular attention should be made to cooking
times and temperatures, which may differ, from your previous cooker.

It is most important that this instruction book is retained with the appliance for future
reference. Should the appliance be sold, or if you move house and leave the appliance,
always ensure that the book remains with the appliance. This will enable the new
owner to be acquainted with the functioning of the appliance and the relevant warnings.

Please read the whole instruction book before attempting to use the appliance ensuring
you follow the recommendations given.

5

SAFET

Y

THESE WARNINGS ARE PROVIDED IN
THE INTERESTS OF YOUR SAFETY.
ENSURE THAT YOU UNDERSTAND
THEM ALL BEFORE INSTALLING OR
USING THE COOKER.

PLEASE
READ
CAREFULLY

BEFORE INSTALLATION

This cooker is heavy and care must
be taken when moving it.

Ensure that all packaging, both
inside and outside the cooker has
been removed before the appliance
is used.

Do not allow young children to play
with any part of the packaging.

After installation, please dispose of
the packaging with due regard to
safety and the environment, your
local authority can arrange this.

DURING OPERATION

Do not use this cooker if it is in

contact with water. Never operate it
with wet hands.

This cooker is designed to be
operated by adults. Young children
must not be allowed to tamper with
the cooker or play with the controls.

During use the cooker becomes Hot.
Care should be taken to avoid
touching the heating elements inside
the oven.

If the cooker is to be placed on a
base, measures must be taken to
prevent the cooker slipping from the
base.

Do not try to lift or move the cooker
by pulling the door handles.

The electrical installation work must
be undertaken by a qualified
electrician/competent person.

It is dangerous to alter or modify the
specifications of the cooker in any
way.

Do not use the cooker if the ceramic
glass is damaged. If a fault or crack
becomes visible during cooking,
disconnect the cooker immediately
from the electricity supply and
contact your local Service Force
Centre.

Do not place silver foil or plastic
containers on ceramic glass.

Accessible parts especially around
the grill area may become hot when
the cooker is in use. Children should
be kept away until it has cooled.

Take great care when heating fats
and oils, as they will ignite if they
become too hot.

This cooker has been designed for
cooking edible foodstuffs only, and
must not be used for any other
purposes.

Never place plastic or any other
material which may melt in the oven
or on the hob.

Ensure cooking utensils are large
enough to contain foods to prevent
spillages and boil overs.

The handles of saucepans which are
smaller than the heated area on the
hob will become hot. Ensure your
hand is protected before handling the
pan.

6

Take care to follow the
recommendations given for tending
the food when grilling.

Do not leave utensils containing
foodstuffs, e.g. fat or oil in or on the
cooker in case it is inadvertently
switched on.

Ensure that you support the grill pan
when it is in the withdrawn or partially
withdrawn position.

Ensure that all vents are left
unobstructed to ensure ventilation of
the oven cavity.

Ensure the anti-tilt shelves are put in
place correctly. Refer to instructions
on pages 18 and 20.

Never line any part of the cooker with
aluminium foil. Do not allow
heatproof cooking materials e.g.
roasting bags, to come into contact
with oven elements.

Always stand back from the cooker
when opening the oven door to allow
any build up of steam or heat to
release.

Never leave the cooker unattended
when the oven doors are open.

Cookers and hobs become very hot,
and retain their heat for a long period
of time after use. Children should be
kept well away from the cooker until it
has cooled.

GENERAL

Under no circumstances should

any repairs be carried out by an
inexperienced person as this may
cause injury or serious malfunction.

This cooker should be serviced by an
authorised service Engineer and only
genuine-approved spare parts should
be used. Details of repair and
servicing arrangements are supplied
on page 30 of this book.

Do not stand on the cooker or on the
open oven door.

Do not hang towels, dishcloths or
clothes from the cooker or its handle.
They are a safety hazard.

AFTER USE

Do not place sealed cans or

aerosols inside the oven. They may
explode if they are heated.

Do not leave the hotplates switched
ON for long periods when not
covered by a saucepan. The
controls may overheat.

Ensure that all control knobs are in
the OFF position when not in use.

For hygiene and safety reasons
this cooker should be kept clean
at all times. A build-up of fats or
other foodstuffs could result in a
fire, especially in the grill pan.

Always allow the cooling fan to cool

the cooker down before switching off
at the wall prior to carrying out any
cleaning or maintenance work.

Only clean this cooker in accordance
with the instructions given in this
book.
Extreme care must be taken when
using a ceramic hob scraper.

Your safety is of paramount importance.

Therefore, if you are unsure about any of
the meanings of these WARNINGS contact
the:

Customer Care Department
Telephone [phone]

7

INTRODUCTION

WARNING: THIS COOKER MUST BE EARTHED

RATING PLATE

Record the model, product and serial numbers on the
back cover of this instruction book from the rating
plate. This is situated on the lower front frame of the
cooker and can be seen upon opening the main oven
door.

The cooker must be protected by a suitably rated
fuse or circuit breaker. The rating of the cooker is
given on the rating plate.

Do not remove the rating plate from the cooker as
this may invalidate the guarantee.

The cable must be routed away from potentially hot
areas marked by X in the diagram below.

REAR VIEW

To move the cooker, open the main oven door, and
lift the cooker by holding inside the top of the
compartment.

INSTALLATION

If your cooker has been damaged in transit, contact
your supplier immediately. DO NOT attempt to install
it.

Your cooker left the factory fully packaged to protect
it from damage. If it is delivered without packaging
and damage has occurred, the manufacturer cannot
accept responsibility. Contact you supplier for advice.

Once the packaging has been removed the cooker
should only be moved by hand. DO NOT use a sack
barrow or any other aid to lift the cooker as damage
may occur.

Connection to the electricity supply must be carried
out by a qualified electrician/competent person.

The electrical connection should be made using a
double pole isolating switch (cooker socket) with at
least 3mm contact separation in all poles. The cable
must have conductors of sufficiently high cross­sectional area to prevent overheating and
deterioration.

2

Six square millimetres (6.00mm

rreeccoommmmeennddeedd ccrroossss--sseeccttiioonn aarreeaa.

2

)) iiss tthhe

.

This is a type Y cooker which means it is free­standing and can be fitted with cabinets on one or
both sides. It may also be fitted in a corner setting.

Ensure that the cooker is standing level.

Side walls which are above hob level should be
protected by heat resistant non-combustible material
and MUST NOT be nearer than 40mm to the hob
side.

A nominal air gap of 2mm all around the cooker is
required to enable the cooker to be moved into
position.

Always ensure an air gap is maintained at hotplate
level. Tiles or other forms of deep wall covering
should not obscure this gap.

Air gap

e

8

Note: Vapours from the oven vents may in time
cause discolouration of wallcoverings behind the
cooker. For ease of cleaning it may be preferable to
tile behind the cooker.

Overhanging surfaces or a cooker hood should be a
minimum of 685mm above the hob.

It is important to ensure that the cooker is level after
installation. Levelling feet are fitted to the appliance
to accommodate uneven floors.

GENERAL NOTES ON USING YOUR
COOKER

We suggest that you run the oven elements for 10 –
15 minutes at 220
their surfaces. The procedure should be repeated
with the grill for approximately 5 – 10 minutes.
During this period an odour may be emitted, it is
therefore advisable to open a window for ventilation.

o

C to burn off any residue from

THE COOLING FAN FOR THE CONTROLS

The cooling fan operates immediately when the grill
or top oven is switched on. It may run on after the
controls are switched off until the appliance has
cooled.
Note: The action of the cooling fan will depend on
how long the top oven or grill have been used and at
what temperature. It may not run on where the grill
or top oven has been used for a short time or at low
temperatures. Do not switch the cooker off at its
power point until the cooling fan has cooled the
cooker down.

CONTROL PANEL INDICATOR NEONS

These lights indicate whether the grill or ovens are
switched on.

In the case of the ovens, the neons also indicate
when the set temperature has been reached. They
will turn on and off during use to show that the
temperature is being maintained.
The grill indicator neon may turn on and off during
use.

If the neons do not operate as the instructions
indicate the controls have been incorrectly set.
Return all controls to zero and re-set following the
instructions for the required setting.

When the main oven has been set for automatic
cooking the neon will remain unlit until the cooktime
begins.

ABOUT CONDENSATION AND STEAM

When food is heated it produces steam similar to a
boiling kettle. The oven is vented to allow some of
this steam to escape. However, always stand back
from the cooker when opening the oven door to allow
any build up of steam or heat to release.

If the steam comes into contact with a cool surface
on the outside of the cooker, e.g. a trim, it will
condense and produce water droplets. This is quite
normal and is not caused by a fault on the cooker.

To prevent discolouration, regularly wipe away
condensation and also soilage from surfaces.

For your safety wallcoverings at the rear of the
cooker should be securely fixed to the wall.

COOKWARE

Baking trays, oven dishes etc., should not be placed
directly against the grid covering the fan at the back
of the oven.

Do not use baking trays larger than 30cm x 35cm
(12” x 14”) as they will restrict the circulation of heat
and may affect performance

.

9

GRILL AND OVEN FURNITURE

The following items of grill/oven furniture have been
supplied with the cooker. If you require replacements
of any of the items listed below please contact your
local Service Force Centre, quoting the relevant part
number.

1 grill pan
(311409401)

1 grill pan handle
(311468100)

Note

If you require an additional handle for your grill pan,
this can be ordered from your local Service Force
Centre by quoting part number 311479800\6.

1 grill pan grid
(311419801)

1 straight shelf
for grilling and top
oven cooking only

2 straight shelves
for main oven cooking

10

GETTING TO KNOW YOUR COOKER

THE CONTROL PANEL

A

B

D

B

FEATURES

A-Timer
B - Main Oven Temperature Control
C Main Oven Indicator Neon
D - Top Oven / Grill Temperature Control
E - Top Oven / Grill Indicator Neon
F Hotplate Controls

F

C

E

11

THE TIMER

Please note that this is a 24 hour clock, for example

2.00pm is shown as 1400.

In the following pages we explain how to set the
controls. Read through them a few times until you
are familiar with the procedure.

If the cooker is switched off on the wall, or there is a
loss of power, the clock will stop and you will not be
able to use the main oven. When you first switch the
electricity supply on, the timer display will flash.

Cookpot symbol

Bell symbol

TO SET THE TIME OF DAY

Turn the selector knob to ‘Manual’ then turn to ‘Time
Setting’.
Set the correct time by tuning and holding the setting
knob clockwise. Adjust the time by turning the
setting knob in either direction.

Turn the selector knob back to ‘Manual’.

TO USE THE MINUTE MINDER

Turn the selector knob to ‘Countdown’. Turn the
setting knob clockwise until the display shows the
time you want. The bell symbol ( ) will be showing
and this will stay lit up during the time. Our diagram
shows the timer set to 5 minutes.
If you change your mind and want to cancel the time
you have set, simply turn the setting knob
anticlockwise. Then turn the selector to ‘Manual’.
When you are using the minute minder you can make
the clock show the time of day by turning the selector
knob to ‘Manual’. The bell symbol will stay on to
remind you that the minute minder is set. At the end
of the timed period an alarm will sound and the time
of day will show in the display.

Note:

You can use the minute minder when an automatic
sequence has been set, as long as you remember
the following point.
1 Turn the selector knob to ‘Automatic’ as soon as

you have entered the timed period into the
display.

Selector Setting knob

AUTOMATIC CONTROL

You can only use the automatic control for the main
oven. When you use the automatic controls for the
first time it’s probably best to choose a time when
you are at home. That way you can check to make
sure you’ve set everything correctly and you’ll feel
much more confident when you are away from home
in the future.

12

SETTING THE CONTROLS FOR
AUTOMATIC USE

This is very easy. All you have to do is work through
the steps below. The clock will work out the rest for
itself.

1 Is the electricity supply on?
2 Is the clock

showing the
correct time?

3 How long Turn the selector knob to ‘Cook

4 What time do Turn the selector knob to ‘End

5 Set to Turn the selector knob to

6 Turn on the Turn the oven control to the

To adjust turn the selector knob
to ‘Manual’ then to ‘Time
Setting’. Turn the setting knob in
either direction.

Time’. Then turn the setting knob
until the length of time you want
the food to cook shows in the
display. The maximum cooking
time is 10 hours. ‘Auto’ will
show in the display.

Time’. Turn the setting knob
until the time the oven is to
switch off shows in the display.
The cookpot ( ) will go out.
The ‘End Time’ must not be
more than 23 hours 59 minutes
from the time of day. For
example if the time of day is 9.00
am the latest ‘End Time’ will be

8.59 am the next day.

‘Automatic’.

required setting.

The time shown on the right gives an example of
setting the automatic controls when the time is 9.00
am, the food is to be cooked for 2½ hours and the
food is needed at 6.00 pm (1800 hours).
The clock will work out what time the oven will switch
itself on and it will turn the oven off at the end. Once
the automatic sequence is finished there will be an
alarm to remind you that you need to set the oven for
manual operation. To do this turn the selector knob
to ‘Manual’. Turn off the oven control.
If you change your mind and want to cancel a
programme that you have set simply turn to ‘Time
Setting’ and then to ‘Manual’.

13

THE CERAMIC HOB

CAUTION: DO NOT USE THE COOKER IF THE CERAMIC GLASS IS DAMAGED. IF A
FAULT OR CRACK BECOMES VISIBLE DURING COOKING, DISCONNECT THE COOKER
IMMEDIATELY FROM THE ELECTRICITY SUPPLY AND CONTACT YOUR LOCAL
SERVICE FORCE CENTRE.

USING THE HOB

· To operate the hotplates turn the control knobs in

either direction to vary the heat setting.

· The highest number represents the hottest

setting and the lowest number the coolest
setting. Choose a setting appropriate to the
quantity and type of food to be cooked.

RECOMMENDED SAUCEPANS

For speed and economy only good quality saucepans
with flat bases and close fitting lids are
recommended. The saucepan base should be
approximately the same size as the cooking area, a
base diameter of up to 225mm (9”) may be used on a
180mm (7”) heated area.

Ensure that new saucepans are well scrubbed to
remove edges and take off any deposits left from
manufacture.

Some switching ON and OFF when cooking at high
temperatures, e.g. deep fat frying is quite normal,
causes no damage to the hob and little delay in
cooking times.

Excessive switching may however be caused by the
use of an unsuitable saucepan or a saucepan which
is smaller than the heated area. If excessive
switching occurs, discontinue use of the saucepan.

HINTS AND TIPS

· Lift, rather than slide saucepans on and off the

heated areas. This will reduce the risk of
scratches and metal marks from saucepans with
aluminium bases. Metal marks can be easily
cleaned off providing they are not allowed to burn
on.

· Follow any guidelines provided by the saucepan

manufacturer, particularly those relating to
recommended heat settings.

Pressure cookers, preserving pans, etc., should
comply with the recommendations given above.

Traditional round bottomed Woks must not be used
even with a stand. Woks with flat-bottomed bases
are available and do comply with the above
recommendations.

NOTE
Occasionally the heated areas may be seen to switch
ON and OFF when higher heat settings are being
used. This is due to a safety device which prevents
the glass from overheating.

· Avoid using thin, badly dented or distorted

saucepans. Those with uneven bases should not
be used.

14

· To prolong the life of the hotplates:-

· Never use utensils with a skirt, e.g. a bucket.

· Never use an asbestos mat.

· Never leave the hotplates ON when not

covered with a saucepan.

· Ensure that the hob and saucepans are clean

and dry before the start of cooking to reduce
cleaning.

· Follow the cleaning instructions very closely to

keep the hob looking like new.

· If spillage occurs with sugar solutions, e.g.

jams and syrups, it must be wiped from the
hob before it sets and becomes hard
otherwise damage to the hob will occur.

5. Double frying chips.

Double frying will ensure good chips. First fry the
chips for a few minutes at 170°C/340°F to seal
the outside. Remove the chips from the oil.
Increase the temperature of the oil to
190°C/375°F to finish cooking and brown the
chips.

Chips may be kept for several hours after the first
frying before finishing off with the second frying.

6. Frying temperatures
Celsius Fahrenheit

Scale (°C)

150

Scale(°F)

300

DEEP FAT FRYING

SPECIAL FRYING NOTE:

For safety purposes when deep fat frying, fill the pan
one third full of oil, DO NOT cover the pan with a lid
and DO NOT leave the pan unattended. In the
unfortunate event of a fire, switch the cooker OFF at
the electricity supply and cover the pan with a lid or
damp cloth to assist in smothering the flames.

DO NOT use water on the fire. Leave the pan to cool
for at least 30 minutes before moving it.

DO NOT leave the fat or oil in the frying pan on the
hob to store it in case the hob is inadvertently
switched ON.

1. Preparing the food.

Seal the food by coating with flour, egg and
breadcrumbs or batter. Do not use a basket with
batter coated foods as they will stick.

2. Amount of oil.

For safety purposes fill the pan only one-third full
of oil.

3. Testing the temperature of the oil.

It is advisable to use a thermometer to test the
temperature of the oil. Alternatively, drop a small
cube of bread into the oil which should brown in
just under a minute if the oil is at the correct
temperature of 190°C/375°F.

4. Cooking the food.

Lower the food gently into the oil. Do Not add
too much food at once or the temperature of the
oil will be reduced and may result in soggy,
greasy food.

Turn the food if necessary; doughnuts float to the
surface so will not brown on the upperside if not
turned. Once cooked, drain the food on
absorbent paper.

First frying of potatoes

Second frying of potatoes
Frying chicken and fish 195 380

170 340

175 350
180 360

190 375

200 390

PRESERVING

1. DO NOT use a pan that overlaps the perimeter of

the hob trim.

2. To allow for a full rolling boil, the pan should be

no more than one third full when all the
ingredients have been added. It is better to use
two pans rather than overfill one, or use half
quantities.

3. Use firm fruit or vegetables and wash well before

using.

4. Preserving sugar gives clear jam, however

granulated sugar is cheaper and gives equally
good flavour.

5. Crystallization may be caused if sugar is not

completely dissolved before bringing jam to the
boil. Over boiling will affect the flavour, setting
properties and colour of the jam.

6. To test jam for setting:

If a jam thermometer is available, boil jam to
104°C. Marmalade should be boiled to 106°C.

If a jam thermometer is not available, remove
pan from heat, place sample of jam on a cold
dish and cool quickly (i.e. in a freezer or frozen
food storage compartment of a refrigerator).
When cold it will crinkle and hold the mark of a
finger run through it, if it is at setting point.

7. The scum should be removed as soon as

possible after setting point has been reached.
Marmalade should be allowed to cool before
potting to prevent the peel rising.

15

THE GRILL

USES OF THE GRILL
CAUTION – ACCESSIBLE PARTS MAY BECOME HOT WHEN THE GRILL IS IN USE.
CHILDREN SHOULD BE KEPT AWAY.

SELECTING THE GRILL

· To operate the grill open the grill door and turn

the Top Oven/Grill control to the required setting.

· The Top Oven/Grill neon will illuminate. It may

turn on and off during cooking.

· At lower settings the grill may turn on and off

over time and you may prefer to use these
settings for keeping food warm.

THINGS TO NOTE

THE GRILL DOOR MUST BE LEFT OPEN DURING
GRILLING. IF THE DOOR IS CLOSED THE TOP
OVEN WILL OPERATE.

· If the grill door is accidentally closed during

grilling, a safety device incorporated in the
cooker will cut out the grill.

· The cooling fan will operate. For more details

about the cooling fan see page 9.

· Some smoke from fat splashes may be evident

as the grill cleans itself.

· The top oven cannot be operated when the grill

is in use.

· The inner element may appear to glow slightly

brighter than the outer element. This is quite
normal.

Slide the handle to the left and over the central bump
on the grill pan.

Ensure the handle is correctly located. It is not
necessary to remove the grill pan handle during
grilling.

To remove the handle, slide the handle to the right
and lift the handle away from the cut out on the grill
pan.

THE GRILL PAN AND HANDLE

The grill pan is supplied with a removable handle.

To attach the handle, place the wirework under the
cut out in the pan so that the metal hooks over the
top of the grill pan.

Place the grill pan on the shelf so that the pan is
positioned centrally beneath the grill.

16

To check the progress of the food being grilled, the
grill pan should be withdrawn on the shelf to attend to
food during cooking.

GRILLING CHART

FOOD SHELF GRILL TIME

(mins in total)

HINTS AND TIPS

· Food should be thoroughly dried before grilling to

minimise splashing. Brush lean meats and fish
lightly with a little oil or melted butter to keep
them moist during cooking.

· Adjust the height of the grilling grid and grill pan

runner position to allow for different foods.

· Accompaniments such as tomatoes and

mushrooms may be placed underneath the grid
when grilling meats.

Bacon Rashers

Beefburgers 10-15

Chicken Joints 30-40

Chops – Lamb 15-20

Pork 20-30

Fish Whole

Trout Mackerel 15-25

Fillets – Plaice/Cod 10-15

Kebabs 20-30

Kidneys – Lamb/Pig 8-12

Liver Lamb/Pig 10-20

Sausages 20-30

Steaks – Rare 6-12

Medium 12-16
Well Done 14-20

Adjust

shelf

position

and

grill

pan

grid

to

suit

different

thicknesses

of

food

5-6

· When toasting bread use the shelf in position 1

with the grid in the high position.

· Preheat the grill on a full setting for a few minutes

before cooking. Adjust the heat setting and
runner position as necessary during cooking.

· The food should be turned over during cooking

as required.

· NOTE

If you require an additional handle for your grill pan,
this can be ordered from your local Service Force
Centre by quoting part number 311479800\6.

Toasted sandwiches

The times quoted above are given as a guide and
should be adjusted to suit personal taste.

3-4

17

THE TOP OVENTHE TOP OVEN

USES OF THE TOP OVEN

The top oven is the smaller of the two ovens. It is heated by elements in the top and bottom of the oven. It is
designed for cooking on one level and for small quantities of food. It gives especially good results if used to cook
fruit cakes, sweet or savoury flans or quiche.

The top oven is also ideal for use as a warming compartment to warm dishes and keep food hot. Use a
temperature setting of 80°C -100°C on the top oven control.

SELECTING THE TOP OVEN

To operate the top oven turn the temperature control
to the required setting. Our diagram shows the oven
set to 150°C. Close the oven door.

THINGS TO NOTE

1. The grill cannot be operated when the top oven is
in use. Only the outer part of the top oven
element in conjunction with the base element will
operate when using the top oven.

2. The top oven indicator neon will glow until the
oven has reached the desired temperature and
then go out. It will then turn ON and OFF
showing that the oven temperature is being
maintained.

3. The cooling fan will operate. For more details
about the cooling fan see page 9.

4. Always place plates on the oven shelf to warm.
Never place dishes directly on the top oven base
as it becomes very hot and damage may occur.

TO FIT THE TOP OVEN SHELF

The shelf should be fitted with the straight rods
uppermost on the frame and the forms towards the
back of the oven. If not fitted correctly the anti-tilt
and safety stop mechanism will be affected.

18

HINTS AND TIPS

· Most cooking should be carried out using an

oven shelf positioned in one of the shelf runners.

· Larger roasts and casseroles should normally be

cooked in the main oven. However, they may be
cooked on a flat shelf placed on the base of the
top oven provided there is sufficient room for air
circulation around the food.

· Stand dishes on a suitably sized baking tray on

the shelf to prevent spillage onto the oven base
and to help reduce cleaning.

· DO NOT place dishes or baking trays directly

onto the oven base as it becomes very hot and
damage may occur.

· The material and finish of the baking trays and

dishes will affect the degree of base browning of
the food. Enamelware, dark, heavy or non-stick
utensils increase base browning. Shiny
aluminium or polished steel trays reflect the heat
away and give less base browning.

· DO NOT use the grill pan as a baking tray as this

will increase base browning of the food.

· There should always be at least 2.5cm (1”)

between the top of the food and the element.
This gives best cooking results and allows room
for rise in yeast mixtures, Yorkshire puddings etc.

· When cooking cakes, pastry, scones, bread etc.,

place the tins or baking trays centrally on the
shelf directly below the element.

· Because of the smaller cooking space, lower

temperatures and shorter cooking times are
sometimes required. Be guided by the
recommendations on page 22.

· For economy leave the door open for the shortest

possible time, particularly when placing food into
a pre-heated oven.

19

THE MAIN FAN OVEN

USES OF THE FAN OVEN

The oven is heated by an element around the fan situated behind the back panel. The fan draws air from the oven
and the element heats the air which circulates in the oven via the vents in the back panel. The advantages of fan
oven cooking are:

PREHEATING

The fan oven quickly reaches its temperature, so it is not usually necessary to preheat the oven. Without
preheating however, you may find you need to add an extra 5 – 10 minutes on the recommended cooking times.
For recipes needing high temperatures, e.g. bread, pastries, scones, soufflés etc., best results are achieved if the
oven is preheated first. For best results when cooking frozen or cooked chilled ready meals always preheat the
oven first.

COOKING TEMPERATURES

Fan oven cooking generally requires lower temperatures than conventional cooking. Follow the temperature
recommended in the chart on page 22. As a guide reduce temperatures by about 20°C - 25°C for your own
recipes.

BATCH BAKING

The fan oven cooks evenly on all shelf levels, especially useful when batch baking.

SELECTING THE FAN OVEN

· Turn the main fan oven temperature control to

the required setting.

THINGS TO NOTE

1. The main oven indicator neon will glow until the
oven has reached the desired temperature and
then go out. It will turn ON and OFF periodically
during cooking showing that the temperature is
being maintained.

TO FIT THE MAIN OVEN SHELVES

The shelf should be fitted with the straight rods
uppermost on the frame and the forms towards the
back of the oven. If not fitted correctly the anti-tilt
and safety stop mechanism will be affected.

2. The interior oven light will come ON when the
main oven control is turned.

20

HINTS AND TIPS

· Arrange the shelves in the required positions

before switching the oven ON. Shelves are
numbered from the bottom upwards.

· When cooking more than one dish in the fan

oven, place dishes centrally on different shelves
rather than cluster several dishes on one shelf,
this will allow the heat to circulate freely for the
best cooking results.

· When batch baking one type of food e.g. Victoria

sandwich cakes, those of similar size will be
cooked in the same time.

· It is recommended that when baking larger

quantities, the shelf positions should be evenly
spaced to suit the load being cooked. A slight
increase in cooking time may be necessary.

· DO NOT place baking trays directly on the oven

floor as it interferes with the oven air circulation
and can lead to base burning; use the lower shelf
position. However, non-critical dishes/foods may
be placed on the base of the oven when
additional space is required.

· The use of excessively high temperatures can

cause uneven browning. It may be necessary to
reduce temperatures slightly. Refer to the
recommendations given in the oven cooking
chart on page 22.

21

OVEN COOKING CHART

The oven temperatures are intended as a guide only. It may be necessary to increase or decrease the temperature
by 10°C to suit individual preferences and requirements.

FAN OVEN TOP OVEN

FOOD SHELF

POSITION
Biscuits
Bread
Bread rolls/buns
Cakes: Small & Queen

Sponges 160-170 1 160-170 18 - 20
Victoria Sandwich positions 160-170 1 160-170 18 -25
Madeira 140-150 1 140-150 1¼ - 1½h
Rich Fruit 130-140 1 130-140 2¼ - 2½h
Christmas are not 130-140 1 130-140 3 – 4½h

Gingerbread 140-150 1 140-150 1¼ - 1½h
Meringues critical 80-100 1 90-100 2½ - 3h
Flapjack 170-180 1 170-180 25 - 30
Shortbread 130-140 1 140-150 45 - 65

Casseroles: Beef/lamb but ensure 140-160 1* 140-160 2½ - 3h

Chicken 180-190 1* 180-190 1¼ - 1½h
Convenience Foods Follow manufacturer’s instructions
Fish that oven 170-190 1 170-190 20 - 30
Fish Pie (Potato Topped) 190-200 1* 190-200 20 - 25
Fruit Pies, Crumbles 190-200 1 190-200 40 - 50
Milk Puddings 130-140 1 140-150 1½ - 2h
Pasta Lasagne etc. shelves are 190-200 1 170-180 40 - 45
Pastry: Choux 190-200 1 180-190 30 - 35

Eclairs, Profiteroles 170-180 1 170-180 20 - 30

Flaky/Puff Pies evenly 210-220 1* 210-220 25 - 40
Shortcrust Mince Pies 190-200 1 190-200 15 - 20

Meat Pies 190-210 1* 190-210 25 - 35

Quiche, Tarts, Flans spaced 180-210 1 180-200 25 - 45
Patés and Terrines 150-160 1 150-160 1 – 1½h
Roasting Meat, Poultry 160-180 1* 160-180 see roasting chart
Scones when more 210-220 1 220-230 8 - 10
Shepherd’s Pie 190-200 1* 190-200 30 - 40
Soufflés 170-180 1 170-180 20 - 30
Vegetables: Baked Jacket Potatoes than one is 180-190 1 180-190 1 – 1½h

Roast Potatoes 180-190 1 180-190 1 – 1½h

Stuffed Marrow 180-190 1 180-190 30 - 35
Stuffed Tomatoes used 180-190 1 80-190 15 - 20

Yorkshire Puddings: Large 210-220 1 200-210 25 - 40

Individual 200-210 1 200-210 15 - 25

Shelf

COOKING

TEMP °C
180-190
200-220
200-220
160-170

SHELF

POSITION

1

1*

1
1

COOKING

TEMP°C

170-190
200-220
200-220
180-190

APPROX

COOK TIME (m)

10 – 20
25 – 30
15 – 20

18 -25

depends on size

* = Shelf on the oven base

Note: Shelf positions are counted from the bottom of the oven.

22

ROASTING CHART

The oven temperatures are intended as a guide only. It may be necessary to increase or decrease the
temperatures by 10°C to suit individual preferences and requirements.

ROASTING CHART

INTERNAL TEMPERATURES –
Rare : 50-60°C; Medium : 60-70°C; Well done : 70-80°C

MEAT

Beef 160-180°C

Beef, boned 160-180°C 25-35 minutes per ½kg (1lb)

Mutton and Lamb 160-180°C 25-35 minutes per ½kg (1lb)

Pork and Veal 160-180°C 30-40 minutes per ½kg (1lb)

Ham 160-180°C 30-40 minutes per ½kg (1lb)

Chicken 160-180°C 15-20 minutes per ½kg (1lb)

Turkey and Goose 160-180°C 15-20 minutes per ½kg (1lb) up

Duck 160-180°C 25-35 minutes per ½kg (1lb)

SECOND/FAN
OVEN

COOKING TIME

20-35 minutes per ½kg (1lb)
and 20-35 minutes over

and 25-35 minutes over

and 25-35 minutes over

and 30-40 minutes over

and 30-40 minutes over

and 20 minutes over

to 3½kg (7lb) then 10 minutes
per ½kg (1lb) over 3½kg (7lb)

and 25-30 minutes over

Pheasant 160-180°C 35-40 minutes per ½kg (1lb)

and 35-40 minutes over

Rabbit 160-180°C 20 minutes per ½kg (1lb)

and 20 minutes over

Potatoes with
meat

Potatoes without
meat

The roasting temperatures and times given in the chart should be adequate for most joints, but slight adjustments
may be required to allow for personal requirements and the shape and texture of the meat. However, lower
temperatures and longer cooking times are recommended for less tender cuts or larger joints.

Wrap joints in foil if preferred, for extra browning uncover for the last 30 – 60 min. cooking time.

160-180°C according to size

180-190°C according to size

23

DEFROSTING

USES OF DEFROST FEATURE

This main oven function defrosts most foods faster
than more conventional methods. It is particularly
suitable for delicate frozen foods which are to be
served cold e.g. cream filed gateaux, cakes covered
with icings or frostings, cheesecakes, biscuits,
scones etc.

It is preferable to thaw fish, meat and poultry slowly
in the fridge. However, this process can be
accelerated by using the defrost function.

SELECTING DEFROST

Small or thin fish fillets, frozen peeled prawns, cubed
or minced meat, liver, thin chops, steaks etc., can be
thawed in 1 – 2 hours.

A 1kg/2¼lb oven ready chicken will be thawed in
approximately 5 hours. Remove the giblets as soon
as possible during the thawing process.

Joints of meat up to 2kg/4½lb in weight can be
thawed using the defrost function.

ALL JOINTS OF MEAT AND POULTRY MUST BE
THAWED THOROUGHLY BEFORE COOKING.

ALWAYS COOK THOROUGHLY IMMEDIATELY
AFTER THAWING.

Turn the main oven temperature control to the defrost
setting.

When defrost is selected, the oven indicator neon
may come ON. It will stay ON until the oven reaches
room temperature and then go OFF.

It may turn ON and OFF periodically during
defrosting to maintain a steady room temperature,
inside the oven.

THINGS TO NOTE

Care must always be taken when handling foods in
the home. Always follow the basic rules of food
hygiene to prevent bacterial and microbial growth
and cross contamination when defrosting, preparing,
cooking, cooling and freezing foods.

HINTS AND TIPS

Place the frozen food in a single layer where possible
and turn it over half way through the defrosting
process.

The actual speed of defrosting is influenced by room
temperature. On warm days defrosting will be faster
than on cooler days.

DO NOT leave food at room temperature once it is
defrosted. Cook raw food immediately or store
cooked food in the fridge, once it has cooled.

24

CARE AND CLEANING

BEFORE CLEANING THE COOKER,
ALWAYS ALLOW THE COOLING FAN TO
COOL DOWN BEFORE SWITCHING OFF
THE ELECTRICITY SUPPLY.

CLEANING MATERIALS

Before using any cleaning materials on your cooker,
check that they are suitable and that their use is
recommended by the manufacturer.

Cleaners that contain bleach should NOT be used as
they may dull the surface finishes. Harsh abrasives
should be also be avoided. Multi-surface anti­bacterial cleaning products should not be used on the
ceramic hob or on the surrounding trims.

CLEANING THE CERAMIC HOB

Make sure the ceramic glass is cool before cleaning.
It is important to clean the ceramic hob daily to
prevent soilage being burnt on.

Take care to avoid the hob trims when cleaning the
ceramic glass as they may damaged by the cleaning
agents recommended.

DAILY CLEANING

Use the recommended Hob Brite Cleaner daily. If
soilage is not allowed to burn on it will be much
easier to clean off.

1.Apply a small amount of Hob Brite in the centre of
each area to be cleaned.

If Hob Brite is unavailable, one or more of the
cleaning agents below may be used temporarily:
a) Cif Cream Cleaner
b) Baking Soda

TO REMOVE MORE STUBORN MARKS

1.Bar Keepers Friend may be used to clean off more
stubborn stains or to remove discolourations.
It may be necessary to rub the marks hard for
several minutes.

2.Use a plastic pad specially for non-stick saucepans
with Bar-Keepers Friend for removal of more
stubborn soilage.

TO REMOVE BURNT ON SOILAGE

We strongly recommend the use of a Ceramic Hob
Scraper (incorporating a single edge razor blade) to
remove spillage on the hob, in particular sugar
solutions, which if not removed can cause permanent
damage.

1. Make sure the ceramic glass is cool.

2. Use a ceramic hob scraper with care at an angle

of 30° to remove as much soilage as possible.

3. Use Bar-Keepers Friend or Hob Brite to finish off

as directed above.

2. Dampen a clean paper towel or a plastic pad
made specially for non-stick saucepans and rub
vigorously until all marks are removed. This may
take a few minutes.

3. Wipe off residues of cleaner with another damp
paper towel and polish dry with a soft cloth.

TO REMOVE DISCOLOURATIONS OR
WHITE AND SILVER MARKS

These marks sometimes give the impression of being
in or underneath the hob glass. They can almost
always be removed provided they have not become
excessively burnt on. Follow the instructions above
under ‘To Remove more Stubborn Marks’.

If this is unsuccessful, make up a paste of one part
water to three parts Cream of Tarter and leave on the
discoloured areas overnight. The marks should be
easily removable the next day provided they have not
been excessively burnt on. The paste should be
thoroughly washed off afterwards.

25

HINTS AND TIPS

TO REDUCE HOB SOILAGE:

Make sure the bottom of the saucepan and the
cooking area are clean and dry before cooking
begins.
Ensure saucepans are large enough to
accommodate food to avoid boil overs.
If possible, wipe up spills and splatters as they occur,
but take care to avoid steam burns.
Avoid using a dishcloth or sponge to clean the hob.
These may leave a layer of soiled detergent on the
hob surface which will burn and discolour the next
time the hob is used.
Avoid the use of:

· ●Household detergents and bleaches.

CLEANING THE OUTSIDE OF THE
COOKER

DO NOT use abrasive cleaning materials e.g. Hob

Brite, Brillo pads or scourers on painted or printed
finishes as damage may occur. Regularly wipe over
the control panel, oven doors and cooker sides using
a soft cloth and liquid detergent.

· Impregnated plastic or nylon pads that are

not described as suitable for non-stick
saucepans

· Brillo pads, Ajax pads, steel wool pads.

· Chemical oven cleaners, e.g. aerosols and

oven pads.

· Rust stain, bath and sink stain removers.

· Any of the above products may cause

damage to the hob.

· It is dangerous to mix different cleaning products.

The chemicals in them may react with each other
with hazardous results.

· SOILAGE FROM SUGAR SOLUTIONS MUST

BE REMOVED FROM THE HOB BEFORE THE
SYRUP HAS SET OTHERWISE DAMAGE TO
THE HOB SURFACE WILL OCCUR.

· Avoid placing plastic items, aluminium foil or

dishes on the hot surface as this will cause
damage to the hob.

DO NOT ATTEMPT TO REMOVE ANY OF THE
CONTROL KNOBS FROM THE PANEL AS THIS
MAY CAUSE DAMAGE AND IS A SAFETY
HAZARD.

CLEANING THE GRILL PAN, GRILL PAN
GRID AND OVEN SHELVES

All removable parts, except the grill pan handle can
be washed in the dishwasher.

The grill pan, and oven shelves may be cleaned
using a soap impregnated steel wool pad. The grill
pan grid should be cleaned using hot soapy water.
Soaking first in soapy water will make cleaning
easier.

CLEANING INSIDE THE OVEN AND
GRILL COMPARTMENTS

The top, sides and back of the main oven
compartments are coated with a Stayclean coating.

The Stayclean surfaces inside the main oven should
not be cleaned manually. See page 27 ‘Care of
Stayclean Surfaces’.

The vitreous enamel in the grill/top oven
compartment and on the main oven base can be
cleaned using normal oven cleaners with care.
Ensure that the manufacturers instructions are
followed and that all parts are well rinsed afterwards.

26

Aerosol cleaners must not be used on Stayclean
surfaces and must not come into contact with the
elements or the door seal as this may cause
damage.

CARE OF STAYCLEAN SURFACES

Stayclean surfaces destroy splashes of food and fats
when the oven temperature is raised to around
220°C.

It is a good idea to run the oven for an hour or two
per week to ensure continued good performance
from the Stayclean finish.

HINTS AND TIPS

· Manual cleaning of the Stayclean surface IS NOT

recommended. Damage will occur if abrasives or
aerosol sprays of any kind are used.

· Slight discolouration and polishing of the

Stayclean surfaces may occur in time. This
DOES NOT affect the Stayclean properties in
any way.

· Covering joints during cooking will also prevent

splashing onto the interior surfaces. Removing
the covering for the last 20-30 minutes will allow
extra browning if required. Some large joints and
turkeys especially benefit by this method of
cooking, allowing the joint to cook through before
the outside is over-browned.

CLEANING THE DOOR GLASS

To prevent damaging or weakening the
door glass panels avoid the use of the
following:

· Household detergents and bleaches

· Impregnated pads unsuitable for non-

stick saucepans

· Brillo/Ajax pads or steel wool pads

· Chemical oven pads or aerosols

· Rust removers

· Bath/Sink stain removers

· A good time to allow the oven to run on is after

the weekly roast. After removing the roast, turn
the oven up to 220°C and allow to run for an hour
or so. It is important NOT to allow a build-up of
soilage as this can prevent the Stayclean
surfaces from working.

· Follow the recommendations below to keep oven

soilage to minimum.

· Cook at the recommended temperatures. Higher

temperatures during roasting will increase
soilage. Try cooking at lower temperatures for
an increased length of time, you will save energy
and often the joint is more tender.

· Use minimal, if any, extra oil or fat when roasting

meat, potatoes only require brushing with fat
before cooking. Extra fat in the oven during
roasting will increase splashing and soilage.

CLEANING BETWEEN THE OUTER AND
INNER DOOR GLASS

The outer door glass is removable for cleaning.

TO REMOVE THE OUTER GLASS

1.Open the oven door slightly to gain access to the
two cross head screws on the top of the oven door.

2.Loosen the two screws using a Pozidrive
screwdriver.

27

3. Hold the door glass securely in place with one
hand before removing the screws completely with
the other hand.

4. Using both hands, gently tilt the top of the door
glass towards you, lift slightly to disengage the
locators from the two bottom brackets.

5. Clean the outer and inner glass using hot soapy
water or Hob Brite cleaner may be used. DO
NOT try to clean the aluminium foil which is
inside the door. The foil is there to help keep the
door cool, if it is damaged it will not work. Ensure
that all parts are well rinsed and thoroughly dried
before attempting to replace the outer door.

TO REPLACE THE OUTER GLASS

1. Holding the oven glass with both hands, gently
place the locators into the holes of the brackets
at the bottom of the oven door.

2. Push the top of the oven glass towards the oven
door, ensuring the screw location holes line up.

REPLACING THE OVEN LIGHT BULB

The type of bulb required is a 300C° 25 watt small
Edison Screw. Part number 572 491 5431-00/1
(Available through Service Force Centres).

CAUTION: Disconnect the appliance from the

electricity supply before replacing the bulb.

Open the door and remove the shelves to enable
easy access to the oven light assembly. Insert a flat
blade screwdriver between the oven side and glass
which covers the bulb.

Support the glass with your hand and prise out
sufficiently to release the glass cover. Unscrew the
bulb in an anticlockwise direction until it is possible to
remove the bulb with ease.

Fit the new bulb by turning in a clockwise direction
until it is secure. Ensuring the indent to the flange is
pointing to the rear of the oven, replace the glass by
pushing it firmly into the hole to cover the bulb
assembly.

3. Hold the glass in place with one hand and insert
the cross head screws into the location holes
with the other hand. Give the screws one turn to
ensure the glass is secure.

4. Tighten the screws positively with a Pozidrive
screwdriver before closing the oven door.

5. Do not attempt to use the oven without the

glass being in place.

If the door glass panel becomes chipped or
has deep scratches the glass will be
weakened and must be replaced to prevent
the possibility of the panel shattering.
Please contact your local Service Force
Centre who will be pleased to advise
further.

TO CLEAN THE INNER GLASS DOOR
PANELS

Clean the inner glass door panels using a soft cloth
and hot water to which a little washing up liquid has
been added. If the inner panel is heavily soiled, Hob
Brite may be used. Do not use abrasive cleaning
materials on the door glass. Ensure that all parts are
well rinsed and thoroughly dried before attempting to
replace the glass.

Replace the shelves. Restore the electricity supply
and adjust the time of day and clock as necessary.

28

SOMETHING NOT WORKING?

We strongly recommend that you carry out the
following checks on your cooker before calling a
Service Engineer. It may be that the problem is a
simple one which you can solve yourself without the
expense of a Service call.

If our Service Engineer finds that the problem is listed
below you will be charged for the call whether or not
the cooker is under guarantee.

The cooker does not work at all:

* Check that the cooker has been wired in and

is switched on at the wall.

* Check that the main cooker fuse is working.

* Check that the timer is set to manual (see

page 12).

The grill and hotplates work but the oven does
not:

* Check that the timer is set to manual (see

page 12).

If the oven is not cooking evenly or the side
opening door will not stay open:

* Check that the cooker is level.

The oven light fails to illuminate:

* Check that the cooker is not set for automatic

cooking. The light will illuminate when the cook
time begins.

* If you have had your cooker for several months

you may need to replace the light bulb (see
page 28).

The fan oven is noisy:

* Check that the oven is level.

* Check that bakeware and shelves are not

vibrating in contact with the back panel in the
oven.

The oven temperature is too high or too low:

* Check that the recommended temperatures

are being used (see page 22). Be prepared
to adjust up or down by 10°C to achieve the
results you want.

The hotplates and ovens work but the grill does
not:

* Check that you have carefully followed the

instructions for operation of the grill.

* If the cooling fan fails the grill will not operate.

Please call your Local Service Force Centre.

29

SERVICE AND SPARE PARTS

In the event of your appliance requiring service, or if
you wish to purchase spare parts please contact your
local Service Force Centre by telephoning:

0870 5 929929

Your call will be routed to the Service Force Centre
covering your post code area. The address of your
local Service Force Centre is detailed on pages 31 –

32.

For Service in the Republic of Ireland contact
Tricity Bendix
Long Mile Road
Dublin 12

Telephone: [phone]

Before calling out an engineer, please ensure you
have read the details under the heading ‘Something
Not Working?’.

When you contact the Service Force Centre you will
need to give the following details:

1. Your name, address and post code.

2. Your telephone number.

3. Clear and concise details of the fault.

4. The model, product and serial number of the
appliance (found on the rating plate).

5. The purchase date.

CUSTOMER CARE DEPARTMENT

For general enquiries concerning your Tricity Bendix appliance, or further information on Tricity Bendix products,
you are invited to contact our Customer Care Department by letter or telephone as follows:

Customer Care Department
Tricity Bendix
55 – 77 High Street
Slough
Berkshire
SL1 1DZ

Tel: [phone] *

* calls to this number may be recorded for training purposes.

30

To contact your local Service Force Centre telephone [phone]

CHANNEL ISLANDS

GUERNSEY Guernsey Electricity

PO Box 4
Vale, Guernsey
Channel Islands
GY1 3AD

JERSEY Jerse y Electricity

Company
Haut De L’orme
Rue De Haut De
L’orme
Trinity
Jersey
Channel Islands
JE3 5FG

SCOTLAND

ABERDEEN 54 Claremont Street

Aberdeen AB10 6RA

AUCHTERMUCHTY 33a Burnside

Auchtermuchty
Fife KY14 7AJ

BLANTYRE Unit 5

Block 2
Auchenraith Ind.
Estate
Rosendale Way
Blantyre G72 0NJ

DUMFRIES 93 Irish Street

Dumfries
DG1 2 PQ

DUNOON 7 Hill Street

Dunoon
Argyll
PA23 7AL

EDINBURGH Unit 12

Dumbryden
Ind. Estate
2 Dumbryden Road
Edinburgh
EH14 2AB

GLASGOW Unit 4

Wellington Road
Bishopriggs
Glasgow G64 2SA

INVERNESS Unit 3BI

Smithton Ind. Estate
Smithton
Inverness IV2 7WL

ISLE OF ARRAN Arran Domestics

The Douglas Centre
Brodick
Isle of Arran
KA27 8AJ

ISLE OF BARRA J Zerfah

244 Bruernish
Isle of Barra
Western Islands
HS9 5QY

ISLES OF BUTE Walker Engineering

Glenmhor
Upper Serpentine
Road
Rothesay
Isle of Bute
PA20 9EH

ISLE OF LEWIS ND Macleod

16 James Street
Stornoway
Isle of Lewis
PA87 2QW

KELSO 2, 6 & 8 Woodmarket

Kelso
Borders
TD5 7AX

ORKNEY 7 King Street

Kirkwall
Orkney
KW15 1JF

PERTH Scottish Hydro

Electric
Central Warehouse

Inveralmond

(OWN SALES) Perth PH1 3AF

SHETLAND 3-4 Carlton Place

Lerwick
Shetland

(OWN SALES) ZE1 0PW

SHETLAND Bolts Shetland Ltd.

26 North Road
Lerwick

(OWN SALES) Shetland ZE1 0PE

WHALSAY Leask Electrical

Harisdale
Symbister, Whalsay

(OWN SALES) Shetland ZE2 9AA

NORTHERN IRELAND

BELFAST Owenmore House

Kilwee Business Park
Dunmurry
Belfast
BT17 0HD

WALES

CARDIFF Unit 4

Guardian Industrial
Estate
Clydesmuir Road
Cardiff
CF2 2QS

CLYWD Unit 6-7 Coed Parc

Abergele Road
Rhuddlan
Clwyd
LL18 5UG

DYFED Unit 9

St. Clears Business
Park
Tenby Road
St. Clears
Carmarthen
SA33 4JW

OSWESTRY Plas Ffynnon

Warehouse
Middleton Road
Oswestry
SY11 2PP

NORTH EAST

GATESHEAD Unit 356a

Dukesway Court
Dukesway
Gateshead NE11 0BH

GRIMSBY 15 Hainton Avenue

Grimsby
N. E. Lincs
DN32 9AS

HULL Unit 1

Boulevard Industrial
Estate
Hull
HU3 4AY

LEEDS 64-66 Cross Gates

Road
Cross Gates
Leeds
LS15 7YS

NEWTON AYCLIFFE Unit 23

Northfield Way
Aycliffe
Industrial Park
Newton Aycliffe
DL5 6EJ

SHEFFIELD Pennine House

Roman Ridge Road
Sheffield
S9 1GB

NORTH WEST

BIRKENHEAD 1 Kelvin Park

Dock Road
Birkenhead
CH41 1LT

CARLISLE Unit 7

James Street
Workshops
James Street
Carlisle
Cumbria CA2 5AH

ISLE OF MAN South Quay

Ind.Estate
Douglas
Isle of Man
IM1 5AT

BOLTON Unit B

Central Industrial
Estate
St Marks Street
Bolton
BL3 6NR

PRESTON Unit 250

Dawson Place
Bamber Bridge
Preston
Lancashire PR5 8AL

STOCKPORT Unit 20 Haigh Park

Haigh Avenue
Stockport
SK4 1QR

31

To contact your local Service Force Centre telephone [phone]

MIDLANDS

BIRMINGHAM 66 Birch Road East

Wyrley Trading Estate
Witton
Birmingham
B6 7DB

BOURNE Pinfold Road

Bourne
PE10 9HT

BRIDGNORTH 68 St. Mary’s Street

Bridgnorth
Shropshire
WV16 4DR

GLOUCESTER 101 Rycroft Street

Gloucester
GL1 4NB

HEREFORD Units 3 & 4

Bank Buildings
Cattle market
Hereford
HE4 9HX

HIGHAM FERRERS 30 High Street

Higham Ferrers
Northants
NN10 8PL

ILKESTON Unit 2

Furnace Road
Ilkeston DE7 5EP

LEICESTER Unit 7

Oaks Industrial Estate
Coventry Road
Narborough
Leicestershire
LE9 5GF

LINCOLN Unit 8

Clifton Street
Stone Field Park
Lincoln
LN5 8LQ

NEWCASTLE 18-21 Croft Road
UNDER LYME Brampton Ind. Estate

Newcastle under Lyme
Staffordshire
ST5 0TW

REDDITCH 13 Thornhill Road

North Moons Moat
Redditch
Worcestershire
B98 9ND

TAMWORTH Unit 3

Sterling Park
Claymore
Tamworth
B77 5DQ

WORCESTER Units 1 & 2

Northbrooks Close
Gregorys Mill Ind. Estate
Worcester
WR3 8BP

LONDON & EAST ANGLIA

BECKENHAM 11a Gardner Ind. Estate

Kent House Lane
Beckenham
Kent BR3 1QZ

CHELMSFORD Hanbury Road

Widford Ind. Estate
Chelmsford
Essex
CM12 3AE

COLINDALE Unit 14

Capitol Park
Capitol Way
Colindale
London NW9 0EQ

ELTHAM 194 Court Road

Mottingham
Eltham
London SE9 4EW

ENFIELD 284 Alma Road

Enfield
London
EN3 7BB

GRAVESEND Unit B4

Imperial Business Estate
West Mill
Gravesend
Kent
DA11 0DL

IPSWICH Unit 6C

Elton Park Business Centre
Hadleigh Road
Ipswich
IP2 0DD

LETCHWORTH 16-17 Woodside Ind. Park

Works Road
Letchworth
Herts
SG6 1LA

LONDON 2 - 4 Royal Lane

Yiewsley
West Drayton
Middlesex
UB7 8DL

MAIDENHEAD Reform Road

Maidenhead
Berkshire
SL6 8BY

MOLESEY 10 Island Farm Avenue

West Molesey
Surrey
KT8 2UZ

NEWBURY 9 Pipers Court

Berkshire Drive
Thatcham
Berkshire
RG19 4ER

NORWICH 2b Trafalgar Street

Norwich
NR1 3HN

SUNBURY Unit 1a

The Summit
Hanworth Road
Sunbury on Thames
TW16 5DB

SOUTH EAST

ASHFORD Unit 2

Bridge Road Business
Centre
Bridge Road
Ashford
Kent TN23 1BB

FLEET Unit 1

Redfields Ind. Estate
Church Crookham
Fleet
Hampshire GU13 0RD

HAYWARDS 21-25 Bridge Road
HEATH Haywards Heath

Sussex RH16 1UA

TONBRIDGE Unit 30

Deacon Trading Estate
Morley Road
Tonbridge
TN9 1RA

SOUTH WEST

BARNSTAPLE Main Road

Fremington
Barnstaple
North Devon EX31 2NT

BOURNEMOUTH 63-65 Curzon Road

Bournemouth
Dorset
BH1 4PW

BRIDGEWATER 6 Herswell Business Park

Salmon Parade
Bridgewater
Somerset TA6 5PY

BRISTOL 11 Eldon Way

Eldonwall Trading Estate
Bristol
BS4 3QQ

EMSWORTH 266 Main Road

Southbourne
Emsworth
PO10 8JL

ISLE OF WIGHT Unit 8

Enterprise Court
Ryde Business Park
Ryde
Isle of Wight PO33 1DB

NEWTON ABBOT Unit 2

Zealley Ind. Estate
Kingsteignton
Newton Abbot
TQ12 3TD

REDRUTH Unit 7D

Pool Ind. Estate
Druids Road
Redruth
Cornwall TR15 3RH

32

GUARANTEE CONDITIONS

NOTES

Standard guarantee conditions

We, Tricity Bendix, undertake that if within 12 months of the date of the purchase this Tricity Bendix appliance
or any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our
option repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:

· The appliance has been correctly installed and used only on the electricity supply stated on the rating

plate.

· The appliance has been used for normal domestic purposes only, and in accordance with the

manufacturer’s instructions.

· The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person

not authorised by us.

· All service work under this guarantee must be undertaken by a Service Force Centre.

· Any appliance or defective part replaced shall become the Company’s property.

· This guarantee is in addition to your statutory and other legal rights.

Home visits are made between 8.30am and 5.30am Monday to Friday. Visits may be available outside these
hours in which case a premium will be charged.

Exclusions

This guarantee does not cover:

·

·

Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs
or removable parts of glass or plastic.

· Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances

outside the United Kingdom.

· Appliances found to be in use within a commercial environment, plus those which are subject to rental

agreements.

· Products of Tricity Bendix manufacture which are not marketed by Tricity Bendix.

European Guarantee

If you should move to another country within Europe then your guarantee moves with you to your new home
subject to the following qualifications:

· The guarantee starts from the date you first purchased your product.

· The guarantee is for the same period and to the same extent for labour and parts as exists in the new

country of use for this brand or range of products.

· This guarantee relates to you and cannot be transferred to another user.

· Your new home is within the European Community (EC) or European Free Trade Area.

· The product is installed and used in accordance with our instructions and is only used domestically, i.e. a

normal household.

· The product is installed taking into account regulations in your new country.

Before you move please contact your nearest Customer Care centre, listed below, to give them details of your
new home. They will then ensure that the local Service Organisation is aware of your move and able to look
after you and your appliances.

France Senlis [phone]
Germany Nürnberg [phone]
Italy Pordernone [phone]
Sweden Stockholm [phone]
UK Slough [phone]

33

NOTES

34

NOTES

35

RATING PLATE REFERENCE

MAKE AND MODEL NO. PRODUCT NO. SERIAL NO. DATE OF PURCHASE

IMPORTANT NOTICE

In line with our continuing policy of research and development, we reserve the right to alter models and
specifications without prior notice.

This handbook is accurate at the time of printing, but will be superseded and should be disregarded if specifications
or appearance are changed.

TRICITY BENDIX,

55 – 77 HIGH STREET,

SLOUGH,

BERKSHIRE,

SL1 1DZ.

TELEPHONE [phone]

Part Number: 311589500

© Electrolux Household Appliances Limited 2001