Triax TDX User Manual

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Page 1

TDX Headend System Main Unit

Black Edition

User Manual

Content / Inhaltsverzeichnis / Table des matières

Model Item no.

TDX Headend System Main Unit – Black edition 492091

Version

891072C

Date

01/2017

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TDX Headend System Main Unit

Black Edition

Safety Precautions ....................................................................................................................................................................................................... 3

Environment .................................................................................................................................................................................................................. 3

Power supply ................................................................................................................................................................................................................ 3

Weight ........................................................................................................................................................................................................................... 3

Earth .............................................................................................................................................................................................................................. 3

Disposal ........................................................................................................................................................................................................................ 3

Black Edition – what’s new .....................................................................................................................................4

New features in Black edition ...................................................................................................................................................................................... 4

New user interface (GUI) – what has changed ............................................................................................................................................................ 4

Service Agreement ....................................................................................................................................................................................................... 4

Fixed PID, filter + remap ............................................................................................................................................................................................... 4

Introduction ............................................................................................................................................................5

Box contents ................................................................................................................................................................................................................. 5

Exterior .......................................................................................................................................................................................................................... 5

Interior ........................................................................................................................................................................................................................... 5

Single headend installation ....................................................................................................................................7

Mounting ....................................................................................................................................................................................................................... 7

Ventilation requirements .............................................................................................................................................................................................. 7

Power / Earth / ID switch .............................................................................................................................................................................................. 7

Multi Headend installation ......................................................................................................................................8

RF output ....................................................................................................................................................................................................................... 8

Power ............................................................................................................................................................................................................................ 8

1. Horizontal ......................................................................................................................................................................................................... 8

2. Vertical ............................................................................................................................................................................................................. 8

Connection units – direct connection .......................................................................................................................................................................... 9

1. 1x Main – 1x sub .............................................................................................................................................................................................. 9

2. 1x Main – 2x sub .............................................................................................................................................................................................. 9

Connecting units – switch connection ...................................................................................................................................................................... 10

Multi headend installation – Fiber optic .................................................................................................................................................................... 10

Resetting IP adress..................................................................................................................................................................................................... 10

Input modules ............................................................................................................................................................................................................. 11

Input module types ..................................................................................................................................................................................................... 11

Inserting input modules.............................................................................................................................................................................................. 11

Attaching cables ......................................................................................................................................................................................................... 12

Looping cables............................................................................................................................................................................................................ 12

Removing input modules ............................................................................................................................................................................................ 12

Moving input modules ................................................................................................................................................................................................ 12

Output modules .......................................................................................................................................................................................................... 13

Output module types .................................................................................................................................................................................................. 13

Inserting output module ............................................................................................................................................................................................. 13

Removing output module ........................................................................................................................................................................................... 13

Auxiliary modules ....................................................................................................................................................................................................... 13

System monitoring ...............................................................................................................................................14

Input modules – LED status ....................................................................................................................................................................................... 14

Output modules – LED status .................................................................................................................................................................................... 14

Service tool - System requirements ......................................................................................................................15

Computer minimum requirements ............................................................................................................................................................................. 15

Static IP address ......................................................................................................................................................................................................... 15

Starting service tool.................................................................................................................................................................................................... 16

Overview...................................................................................................................................................................................................................... 16

Tabs............................................................................................................................................................................................................................. 17

Communication circle ................................................................................................................................................................................................ 17

System icons............................................................................................................................................................................................................... 17

Misc. buttons .............................................................................................................................................................................................................. 17

Configuration buttons................................................................................................................................................................................................. 17

Administration......................................................................................................................................................17

Language .................................................................................................................................................................................................................... 18

Location ...................................................................................................................................................................................................................... 18

Time zone ................................................................................................................................................................................................................... 18

Time set by NTP server .............................................................................................................................................................................................. 19

Security ....................................................................................................................................................................................................................... 19

Features and License Keys ........................................................................................................................................................................................ 20

How-To get License Keys ........................................................................................................................................................................................... 20

IP settings ................................................................................................................................................................................................................... 21

SNMP settings ............................................................................................................................................................................................................ 22

CAS server settings .................................................................................................................................................................................................... 23

Rebooting .................................................................................................................................................................................................................... 23

View system log .......................................................................................................................................................................................................... 23

Firmware updating ...................................................................................................................................................................................................... 24

Firmware clean up ...................................................................................................................................................................................................... 24

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TDX Headend System Main Unit

Black Edition

Format file system in flash ......................................................................................................................................................................................... 25

Force TDX systemcontroller in failsafe mode ........................................................................................................................................................... 25

Reinitialize SD card ..................................................................................................................................................................................................... 25

IP out service list ........................................................................................................................................................................................................ 26

System information ..............................................................................................................................................27

Viewing system information ...................................................................................................................................................................................... 27

Duplicated PID‘s.......................................................................................................................................................................................................... 27

Managing configuration files ................................................................................................................................28

Creating ....................................................................................................................................................................................................................... 28

Activating .................................................................................................................................................................................................................... 28

Deleting ....................................................................................................................................................................................................................... 28

Saving.......................................................................................................................................................................................................................... 28

Uploading .................................................................................................................................................................................................................... 29

IP Input configurations .........................................................................................................................................30

Specifying EIT/EPG source ........................................................................................................................................................................................ 31

Specifying Alternative EIT/EPG source ..................................................................................................................................................................... 31

EIT for Viasat services................................................................................................................................................................................................ 32

Modifying .................................................................................................................................................................................................................... 32

IP output configurations .......................................................................................................................................32

EIT/EPG output .....................................................................................................................................................34

EIT – every IP service ................................................................................................................................................................................................. 35

EIT – barker channel................................................................................................................................................................................................... 35

PID handling ................................................................................................................................................................................................................ 36

SNMP traps ..........................................................................................................................................................38

Safety Precautions

Environment

 Operating temperature -10 C to +50 C.  Storage temperature -20 C to + 70 C.

 Max. Operating humidity 80% (RH).  Max. Storage humidity 90% (RH).

Power supply

The input voltage must be 190-264 VAC. ~ 45/65 Hz / 280 W (Max). Use only power connections installed by professionals.

Weight

 Minimum weight 10.5 kg  Maximum weight 13.8 kg*

Earth

Headend units must be correctly earthed according to applicable national regulations.

Disposal

This product may not be disposed of with general household waste. Follow applicable national legislation when disposing of this product.

Attention ! EN

Failure to comply with the specified precautionary measures may cause serious injury to persons or damage to property. The installation and commissioning may only be performed by suitably qualified persons, technicians or installers in compliance with safety regulations. Damage due to improper installation and commissioning, defective connectors on cables or any other incorrect handling will void the warranty. CAUTION: The safety requirements are according to EN 60728-11 and must be observed. Disconnect mains power before working on electrical systems. Any additional electrical wiring requirements should always be installed by a suitably qualified person(s). Installation or service work should NEVER be undertaken during electrical / thunderstorms.

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TDX Headend System Main Unit

Black Edition

Black Edition – what’s new

New

eatures

Black edition

New features have been implemented in the Black edition:

 From S/W edition 4.0.1 the user interface (GUI) has been updated – more clear, more understandable and more easy in use;

entirely based on HTML5

 A Service level agreement (SLA) is introduced for dedicated service and customer/end user satisfaction.

The SLA comes in 3 levels.

 New fixed PID feature that can be filtered and remapped.  Fan noise has been reduced by 3dB

New user interface

(GUI)

–

what has changed

In the new GUI there has been following changes

 New updated GUI – more clear, more understandable and more easy in use; and its written in HTML 5  Port forwarding, for remote control – prior to this new S/W release, you had to use

- Port 80, 943, 4530, 4531 In the new GUI

only port 80

Is required – much more simple and secure to setup remote management. Due to this, the remote management is useable both on PC, tablet and smartphone. The new GUI have been tested on the following browsers:

- Mozilla firefox ver. 46.0.1 or newer

- Google Chrome ver. 50.0.2661 or newer

- MS internet explorer 11 ver. 11.0.9600.18314 or newer

 The new GUI reports if the software is registered or not  The ADMIN button has slightly changed position  Navigation information has replaced the BACK button  Highlighted information and more clear warnings, etc.  New failsafe image – never lose your setup.

Service Agreement

TRIAX Service Agreement, the safe & sound deal, comes in 3 levels – Pay-As-You-Go, BASIC and PLUS. The TRIAX Service Agreement ensures your solutions are always up and running, always up to date and always backed up by the best service and support; helping you operate a professional and profitable business.

Your Service Agreement benefits:

 Supported Setup, including free of charge 30 day installation period with unlimited access to features.  Supported installations and solutions.  Easy online access to the Trouble Ticket System, Product Registration Tool, new SW versions, release notes, new License Keys,

how-to guides and much more.

Fixed PID, filter + remap

The PID (Packet identifier) handling has been changed significantly

 Fixed PID – the PID value is now fixed at the output after a reset of the TDX system  PID filter – the elementary streams can now be removed from output of the TDX system  PID remap – the PID value can now be changed at the output of the TDX system

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TDX Headend System Main Unit

Black Edition

Introduction

The TDX cabinet is designed to accommodate up to 16 input modules and 6 quad output modules. Up to three TDX headends can be combined as one system of up to 48 input muxes and 72 output channels.

The TDX headend system accommodates up to 490 services. All incoming signals from input modules initially arrive in the TDX service-pool, where conversion to defined output signals occurs, after which the converted signals are fed to output modules.

Box contents

 TDX headend unit,  1 x TDX Key 775310  2 x Mounting brackets 775285  4 screws (M4 x 8 hexagon ISO 7380)

840200)

 1 x Torx® key (2.5 mm) 848603  1 x Power cord  User guide.

Exterior

Input module area

Output module area

Mounting brackets

Lock

Headend status LEDs

Interior

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TDX Headend System Main Unit

Black Edition

input slots (16 in total)

AUX 1 & 2

Distributes services from IP output modules

Extractor fans

Link 1 & 2

Connects the main unit with subunits 1 and 2. Can also be used in conjunction with IP input and output

Earth terminal

ID switch

Switch for setting the ID of the main unit and the two subunits

Output slots (6 in total )

RF output

Distributes the RF channels form the output modules using an F-connector

Slot 1 & 2 for auxiliary boards

Auxiliary boards are used in connection with IP output modules

Test point -20dB RF test point of output (-20dB)

Secure Digital (SD card)

Memory card for storage of the system configuration (behind panel)

Configuration port

Ehternet configuration port for setting up the headend unit

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TDX Headend System Main Unit

Black Edition

Single headend installation

Mounting

The headend can be mounted either on a system rack or directly onto a wall.

Rack installation Wall installation

1. Attach the mounting brackets to the headend with the supplied screws. Rack: At the front of a headend Wall: At the rear of a headend

2. Attach the headend to the wall or onto a system rack

Ventilation requirements

1. Ensure that min. 10cm ventilation space is available on both sides and the front of the headend

2. Insert the key into the headend

3. Open the door

4. Lift the door off its hinges (optional)

5. Remove the top cover (optional)

Power / Earth / ID switch

1. Connect an earth cable to Earth terminal

2. Attach the other end of the earth cable to an approved earth connection point

3. Insert the supplied cable into the Power Input port

4. Confirm that the ID switch is set to “0”

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TDX Headend System Main Unit

Black Edition

Multi Headend installation

Up to three headends can be combined to further increase the number of services provided. The headends are physically installed as per installation of single headend, i.e. by using the supplied brackets described above. The headends can be combined in either “direct connection” or “switch connection”

RF output

Connect each headend unit to a combiner using RF cables from the RF output socket to the combiner.

Power

1. Connect each headend unit to an approved ‘earth’ connection point.

2. Provide power to each headend unit with the supplied power lead.

Ventilation requirements

Ensure that the following ventilation requirements are met:

1. Horizontal

 Min. 20cm ventilation space must be available between headends.  Min. 10cm ventilation space must be available outside the end headends.  Min. 10cm ventilation space must be available from the front of each headend.

2. Vertical

 10cm ventilation space must be available on both sides of each headend.  10cm ventilation space must be available from the front of each headend.

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TDX Headend System Main Unit

Black Edition

Connection units – direct connection

Note that direct connection hardware configurations require the

Connection type

field in the service tool’s Admin/IP Settings/Setup window

to be set to ‘Direct’

1. 1x Main – 1x sub

1. Insert SFP copper transceivers into the “Link 1“sockets on the main headend and subunit headend.

2. Route a RJ45 Cat5e or better cable from the "Link 1" socket on the main unit to the "Link 1" socket on subunit

3. Set the "ID switch" on the main headend and subunit headend to the following:

 Main unit = "3"  Subunit = "1"

2. 1x Main – 2x sub

1. Insert SFP copper transceivers into the “Link 1“ and “Link 2” sockets on the main headend and subunit headends.

2. Route a RJ45 Cat5e or better cable from the "Link 1" socket on the main unit to the "Link 1" socket on subunit

3. Route a RJ45 Cat5e or better cable from the "Link 2" socket on the main unit to the "Link 1" socket on subunit

4. Route a RJ45 Cat5e or better cable between the “Link 2” sockets on both subunits.

5. Set the "ID switch" on the main headend and subunit headends to the following:

 Main unit = "3"  Subunit 1 = "1"  Subunit 2 = "2"

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TDX Headend System Main Unit

Black Edition

Connecting units – switch connection

Note that headend units connected using a network switch require the

Connection type

field in the service tool’s

Admin /IP Settings

/Setup

window to be set to

Switch

Triax recommends that a network switch is used for connecting the main and subunits even if IP services are not currently supported. The network switch used must support IGMP ver. 2 and contain a sufficient number of ports to connect to the Link sockets on the main and subunits.

1. Insert SFP copper transceivers into the “Link 1“ and “Link 2” sockets on the main headend and subunit headend(s).

2. Route a RJ45 Cat5e or better cable from the "Link 1" socket on the main unit and subunit(s) to the network switch.

3. Route a RJ45 Cat5e or better cable from the "Link 2" socket on the main unit and subunit(s) to the network switch.

4. Set the "ID switch" on the main headend and subunit headends to the following: a. Main unit = "3" b. Subunit 1 to "1" c. Subunit 2 (if present) to "2"

5. Connect the network switch to the IP network.

Multi headend installation – Fiber optic

Fiber-optic cables must be used to connect the main headend unit to one or two subunits over distances greater than 100m. The following SFP fibre-optic transceivers must be used in the Link sockets:

492087 Fiber (850nm) (LC) 1000Mbps 550m Gigabit Ethernet 492088 Fiber (1310nm) (LC 1000Mbps 2km Gigabit Ethernet

Resetting IP adress

The IP address of a headend unit can be returned to the factory default address by using the ID switch.

1. Turn off the power to the main unit.

2. Set the ID switch on the main unit to "7".

3. Turn on the power. The four LEDs flash red and yellow until the process of resetting the IP address has been completed. The LEDs show green-constant if the reset process was successful.

1. Turn off the power to the main unit.

2. Set the ID switch on the main unit back to the initial setting.

3. Turn on the power to the main unit. The IP address has been reset to the factory default (192.168.0.100)

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TDX Headend System Main Unit

Black Edition

Input modules

16 input modules can be installed per headend unit. Hot swap technology is used in the headend, meaning that modules can be inserted/removed/moved when the headend is in operation.

Input module types

Each input module is identified through the use of a specifically coloured label. The label also indicates the module type’s name and associated item number. The remainder of the label is used for noting post-installation module information. Another label containing a barcode and serial number is located on the underside of the input module.

Name

DVB-C input module

Item number(s)

492024

Label colour

Crimson

Name

HDMI input module

Item number(s)

492030

Label colour

Orange

Name

A/V input module

Item number(s)

492080

Label colour

Yellow

Name

DVB-S/DVB-S2 input module

Item number(s)

492020

Label colour

Light blue

Name

DVB-T/DVB-T2 input modules

Item number(s)

492022, 492023

Label colour

Purple

Inserting input modules



Prize the protective cover away from an available input

slot.



Retain the protective cover.

Note: Any available input slot can be used



Push the input module into the input slot until the input

module is locked in position.



Note details for the input module on the label (optional).



Note details for the input module on the label located

inside of the door (optional).



Continue inserting all additional input modules.

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TDX Headend System Main Unit

Black Edition

Attaching cables

Signal cables can be attached when all input modules have been installed.

1. Route the cables either through the cable openings on the top or on the sides of the headend.

2. Attach the signal cables to the ‘IN’ connector on the input module.

Note:

Ensure that enough cable is available for relocating input modules to alternate input slots at a later date.

Looping cables

DVB-S/S2 signals can be looped between input modules:

1. Attach the signal cable to the IN port on one DVB-S/S2 input module.

2. Attach a loop cable to the OUT port on the same DVB-S/S2 input module.

Attach the other end of the loop cable to the IN port on another DVBS/S2 input module.*

Removing input modules

Input modules are removed from the headend by:

1. Remove the signal cable from the module.

2. Prize the module out of the headend with a flathead screwdriver.

3. Pull the module out of the headend.

Note: Modules can be removed while the headend is in operation.

Moving input modules

1. Prize the module out of the headend with a flathead screwdriver.

2. Pull the module out of the headend.

3. Insert the module in a new input slot.

Note: Modules can be moved while the headend is in operation.

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TDX Headend System Main Unit

Black Edition

Output modules

Six output modules, each consisting of four RF channels can be installed in a headend unit. Hot Flash technology is used in the headend, meaning that output modules can be inserted/removed/moved while the headend is running.

Output module types

Each output module is identified through use of a specifically coloured label. The label also indicates the module type’s name and associated item number. The remainder of the label is used for noting post-installation module information. Another label containing a barcode and serial number is located on the underside of the output module.

Name

QAM FTA/CI output module

Item number(s)

492055/492056

Label colour

Purple

Name

PAL FTA/CI output module

Item number(s)

492050/492051/492052/492053

Label colour

Green

Name

COFDM FTA/CI output module

Item number(s)

492060/492061

Label colour

Orange

Name

2xCI Slots output module

Item number(s)

492070

Label colour

Black

Name

IP 2xCI output module

Item number(s)

492072

Label colour

Black

Note:

Some output modules also contain slots for two CAM modules

Inserting output module

Depending on where you want to insert the output module push the extractor fan to the opposite side.

1. Insert smart cards (if relevant).  Insert the service provider’s smartcard into the CA

module.

 Insert the CA module into either of the available

slots in the output module.

2. Push the output module into an available output slot.

3. Press until the output module is locked into position.

4. Continue inserting all additional output modules.

5. Note details about the output module on the label (optional).

6. Note details about the output module on the label located on

the inside of the door (optional).

7. Return the extractor fan to the centre of the output area.

Removing output module

1. Release the lock mechanism on the module to be removed.

2. Extract the module from the headend.

3. Return the extractor fan to the center of the output area.

Auxiliary modules

Two slots are present in the middle of the output section for installation of auxiliary modules. For details refer to products that use auxiliary boards.

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TDX Headend System Main Unit

Black Edition

System monitoring

Input modules – LED status

Each input module has an LED on the front to indicate its current status when the headend is powered:

Green - flashing

The module is yet to be configured yet.

Green

No errors, and the tuner is locked to the frequency.

Red

Error, and the tuner is not locked to the frequency.

No colour

Module is not powered.

Input module software updates are also displayed on the LED when the modules are updating:

Orange

Booting.

Temporary off

Initiation of the software update.

Temporary green

Every time the module receives a valid data package. Repeated until the update is completed without errors.

Red

Software update failed.

Output modules – LED status

Four LEDs are placed at the top of the output section of each headend unit, and provide information on the state of the headend and subunits (if present). The four LEDs are named (from left to right):

The LEDs can be green - constant, green – flashing, red, or no colour is displayed. The message being indicated are different for each LED.

Headend type/usage

LED Name Colour Message

Standalone System Status

Green – constant Power is on and the headend is operational.

Green – flashing The headend is booting up.

Red

An error has been detected in the headend, which must be investigated.

Tuner Status

Green – constant The input module tuners are locked.

Red One or more Input module tuners are not locked.

Unit Link 1 Not used

Unit Link 2 Not used

Main Unit in multi-unit installation

System Status

Green - constant

Power is on and the headend is operational.

Green – flashing The headend is booting up.

Red

An error has been detected in the headend, which must be investigated.

Tuner Status

Green – constant The input module tuners are locked. Red One or more Input module tuners are not locked.

Unit Link 1

Green – constant The subunit is connected to the main unit. Red There is a problem with the connection to the subunit. No colour No subunit is connected to the main unit.

Unit Link 2

Green – constant The subunit is connected to the main unit. Red There is a problem with the connection to the subunit. No colour No subunit is connected to the main unit.

Sub Unit 1 in multi-unit installation

System Status

Green – constant Power is on and the headend is operational. Green – flashing The headend is booting up.

Red

An error has been detected in the headend, which must be investigated.

Tuner Status

Green – constant The input module tuners are locked. Red One or more Input module tuners are not locked.

Unit Link 1

Green – constant The subunit is connected to the main unit. Red There is a problem with the connection to the subunit. No colour No subunit is connected to the main unit.

Unit Link 2

Green – constant The subunit is connected to the main unit. Red There is a problem with the connection to the subunit. No colour No subunit is connected to the main unit.

System Status Tuner Status Unit Link 1 Unit Link 2

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TDX Headend System Main Unit

Black Edition

Headend type/usage

LED Name Colour Message

Sub Unit 2 in multi-unit installation

System Status

Green – constant Power is on and the headend is operational.

Green – flashing The headend is booting up.

Red

An error has been detected in the headend, which must be investigated.

Tuner Status

Green – constant The input module tuners are locked.

Red One or more Input module tuners are not locked.

Unit Link 1 Green – constant The subunit is connected to the main unit.

Red There is a problem with the connection to the subunit.

Unit Link 2

No colour

No subunit is connected to the main unit.

Green – constant The subunit is connected to the main unit. Red There is a problem with the connection to the subunit. No colour No subunit is connected to the main unit.

Service tool - System requirements

The headend needs to be configured before it can be used.

Computer minimum requirements

A computer meeting the following minimum requirements is required for configuring the headend.

Operating system:

Windows XP or later

Browser:

Mozilla firefox ver. 46.0.1 or newer Google Chrome ver. 50.0.2661 or newer MS internet explorer 11 ver. 11.0.9600.18314 or newer

Static IP address

A static address must be used on the computer you use to configure the headend. Refer to the computer’s operating software documentation for assistance on using static IP addresses.

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TDX Headend System Main Unit

Black Edition

Physical connection to headend

Connect a Cat5e shielded cable or better between the computer’s network port and the configuration port on the headend.

Starting service tool

1. Open a web browser window.

2. Enter

‘http://192.168.0.

100’ in the web address field.

3. Press

Enter

4. Enter the password.

5. Press the

button. Note: Password = ‘

triax1234’

when the service tool is opened on each headend for the first time.

The

Keep me logged in

checkbox overrides the system’s automatic time out function, which is activated after 20 minute’s inactivity.

Overview

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TDX Headend System Main Unit

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Tabs

Accesses the various tabs used to configure the headend’s input and output modules.

System

The service tool’s ‘home’ window. Provides system overview information and configuration activation/control.

Input

Tab for configuring input modules and services.

CA Modules

Tab for configuring CI modules and CA cards. Refer to output module manuals for information.

Output Network

Tab for configuring output modules and services.

Channel List

Tab for viewing available channels, refer to input module manuals for information.

Services

Tab for service overview with filter options

Communication circle

Indicates whether the service tool is communicating with the headend unit.

Circle is spinning

The service tool and headend are communicating.

System icons

Indicates whether the headend unit is functioning correctly.

Green

The headend unit is functioning correctly.

Red

The headend unit is NOT functioning correctly. To get further information: press relevant button :

 Main unit  Subunit 1  Subunit 2

Misc. buttons

Apply

Stores and applies the configuration settings.

Service tool access control.

Admin

Opens the settings for service tool window, where language, location, time zone, and initial IP addresses are specified.

Configuration buttons

Set active

Set the selected configuration active

New

Create a new default configuration

Delete

Delete the selected configuration

Load from TDX

Load new configuration from computer

Load to TDX

Load selected configuration to computer

Administration

NOTE: Press checkmark to select configuration.

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TDX Headend System Main Unit

Black Edition

The system language, locale, and time zone need to be specified on each headend unit. It is also necessary to specify IP addresses for headends which are located on a distribution network.

Language

1. Press the

Admin

button at the top right-hand corner of the

System window.

2. Open the

Current language

drop-down list.

3. Select the desired language.

4. Press the

UPDATE

button, down below.

Location

1. Press the

Admin

button at the top right-hand corner of the

System window.

2. Expand the

Country settings

area.

3. Open the

Current location

drop-down list.

4. Select the country where the headend is located.

5. Press the

UPDATE

button, down below.

Time zone

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TDX Headend System Main Unit

Black Edition

1. Press the

Admin

button at the top right-hand corner of the

System

window.

2. Expand the

Time zone settings

area.

3. Open the

Input module (Main unit)

drop-down list.

4. Select the input module that is to be used for setting the headend’s system date/time/time zone.

5. Press the

UPDATE

button, down below.

Time set by NTP server

It is possible to have the time in the TDX set by a NTP server.

The

Primary

and

Secondary time server

can be setup using either a. IP address like “192.168.30.31” or a URL like “the.best.ntpserver.org”. If a URL is used then a DNS must be setup in the

IP settings

sub menu. See

below.

Security

1. Press the

Admin

button at the top right-hand corner of the

System window.

2. Expand the

Password settings

area.

3. Specify the current password in the

Old password

field.

(‘

triax1234’

) if the service tool is being used for the first time.

4. Specify a new password in the

New password

field.

5. Re-specify the new password in the

Confirm password

field.

6. Press the

UPDATE

button, down below.

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TDX Headend System Main Unit

Black Edition

Features

and License Keys

Licenses handle the Features (e.g. IP input and/or IP output or SNMP functionality) available for the Headend. To activate a specific Feature, you need to type in the License Key for the specific Feature. The License Key and matching Unique ID is created for the individual Headend, and can therefore not be re-used in other Headend installations. When you have purchased and retrieved the necessary License Keys and Unique IDs they need to be entered into the Headend system to activate the Feature:

1. Press the Admin button at the top right-hand corner of the system window.

2. Expand the “License handling” area.

3. Enter the retrieved License Keys to the matching Unique IDs in the order given from TRIAX.

4. Press the ACTIVATE button, and the installed license is listed.

How-To get

License Keys

To retrieve a License Key, you need to access the TRIAX Product Registration Tool (PRT) on our online HELPDESK:

http://www.triax.com/Helpdesk/ProductRegistrationTool

To register a Headend system and retrieve new License Keys, you will need to upload the Equipment-File for the specific Headend. The Equipment-File is automatically generated by the service tool:

1. Press the Admin button at the top right-hand corner of the system window.

2. Expand the “System maintenance” handling area.

3. Press SAVE EQUIP. and the Equipment-File is generated and saved on your PC.

30-day Trial Period, Free of charge access to all Features

The TDX Black Edition is delivered with a free of charge 30-day installation period with unlimited access to all available Features. When TDX Black Edition is initialized for the first time, you have to start the 30-day Trial Period. The START TRIAL box is automatically displayed, and you start the trial by pressing START. Above the menu bar you will now see the remaining days of your trial period.

To activate Features permanently, please follow procedure described in “Features and License Keys” To end 30-day Trial Period actively you have 2 choices:

1. Retrieve “Installation Key” license from PRT. At the same time please retrieve License Keys for any other Features to be permanently installed in the Headend.

2. Expand “License handling” area and press END TRIAL.

NOTE: Access to TRIAX HELPDESK require personal login credentials! If not already acquired, please apply online on

http://www.triax.com/Service/UserSubscriptionSLA

Attention

When trial period reaches 0 days, the Headend will automatically

restart and no

Features

will be available.

Page 21

TDX Headend System Main Unit

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settings

It may be necessary to specify specific IP addresses for the headend to avoid network IP address conflicts. Note:

Headend IP addresses can be reset to factory default settings if required. This is done via the ID switch located on the headend unit(s).

1. Press the

Admin

button at the top right-hand

corner of the System window.

2. Expand the

IP settings

area.

3. Specify the headend’s IP address, subnet mask and default gateway in the corresponding fields.

4. Press the

UPDATE

button, down below.

IP settings

- continued

This step is only relevant where Main and sub units are connected to the network via a Gigabit network switch.

Press the

ENTER SETUP

button

The

IP Settings

window is used to specify unique IP addresses and subnet masks used by the Link 1 and Link 2 sockets on the main and sub units. This provides additional functionality to avoid IP address conflicts.

1. Select the

Switch

radio button.

2. Specify unique IP addresses and subnet mask details for the main and subunits in the corresponding fields.

3. Press the

UPDATE

button, down below.

NOTE: The

AUX 1, AUX 2

and associated

IP Address

and

Subnet mask

fields are used in connection with the

IP output module

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TDX Headend System Main Unit

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settings

continued

Remaining steps are valid for all multi-unit installations.

The 512 IP addresses used by the headend(s) must not conflict with any of the IP addresses used either within the network or for services.

1. Enter the first of the 512 IP addresses used for internal purposes in the

Start

field.

2. Press the

UPDATE

button, down below.

A message is displayed if the headend needs to be rebooted due to IP address changes having been made.

SNMP settings

SNMP stands for “Simple Network Management Protocol”.

SNMP is an Internet standard protocol that you use for exchanging management information between the equipment in a CATV network. You can use SNMP to monitor sub-headends, fibre notes and amplifiers or to check the status of the equipment.

1. Press the

Admin

button at the top right-

hand corner of the System window.

2. Expand the

SNMP settings

area.

3. Specify the IP address of the computer that monitors the network, i.e. the SNMP manager.

4. Specify new SNMP port numbers if you want to change the default values in the two SNMP port fields.

5. Enter a password to access the SNMP manager in the

Community string

field.

6. Press the

UPDATE

button, down below.

For an overview of SNMP traps, see “SNMP Traps”.

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TDX Headend System Main Unit

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CAS server settings

 Enter relevant information – as example

shown here.

 Press the

UPDATE

button, down below.

Rebooting

1. Press the

Admin

button at the top of the right-

hand corner of the System window.

2. Expand the System maintenance area.

3. Press the

Reboot

button.

4. You will be prompted before reboot takes place.

View

system log

It is possible to save log files for viewing headend actions.

1. In the System maintenance – press

SAVE LOG

2. A txt file is saved to the Downloads folder in Windows – see snippet above.

3. Open the TDXLOG.txt file in ie. Notepad or the like.

4. Rename the file if needed

NOTE: CAS system should be connected to the TDX system. TDX should have quality input signal and user should have a license.

NOTE: Changes to IP addresses only take effect when the headend has been rebooted.

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TDX Headend System Main Unit

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Firmware updating

Firmware updates are available from the support/ helpdesk sites at TRIAX Always read the release notes to determine whether the headend would benefit from available firmware updates or not.

1. Press the CHANGE FIRMWARE button

2. A dialog box that lists the current and previous F/W versions, will open:

3. To change the F/W, highlight the firmware you want to install, press SET ACTIVE or Press the UPLOAD FILE button, find the desired F/W to be uploaded and installed, and then press SET ACTIVE

4. When you have pressed the the SET ACTIVE button a box opens, where you have 2 options:

a. REPLACE ALL updates all of the headend’s firmware, i.e. modules, system controller and user interface. (This is recommended) b. UPDATE OLD PACKAGES Updates only outdated modules

5. Press START UPDATE, and the update starts, during which you have can abort if needed.

6. When update is finished (could take some time) you will be noticed.

The

Update old packages

radio button should only be used in cases where the headend consists mainly of new modules, but also contains some older modules that might benefit from an update.

Firmware clean

Select the firmware updates to be removed from the system tool by pressing the DELETE bucket, and confirm with YES

NOTE: Service distribution to end-users will be disrupted while the headend restarts.

S/W NOTE: As from the F/W version 4.0.1 it is not possible to reverse to older Firmware. This is due to significantly changed and improved firmware.

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TDX Headend System Main Unit

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Format file system in flash

Force TDX

systemcontroller in failsafe mode

If data in the TDX needs to be deleted, then you need to format file system in flash of the TDX. Be aware: this operation DELETES ALL data in the TDX – including License data !

1. Set rotary wheel to 6

2. Reboot TDX

3. Wait for the 4 front LED’s to blink red

4. Set wheel to 2

5. The 2nd diode should slowly blink green followed by rapid blinking green after some seconds

6. Wait for diode to turn solid green

7. Set wheel back to original position

8. Reboot

If there is a S/W version mismatch inside the TDX system – then the system will go into “Failsafe” mode. To get back into normal mode, a S/W update has to be performed. The Failsafe mode can also be forced – see description below:

1. Set rotary wheel to 6

2. Reboot TDX

3. Wait for the 4 front LEDS to blink red

4. Set wheel to 1

5. The 1 st diode should slowly blink followed by fast blinking green

6. Wait for diode to turn solid green

7. Set wheel back to original position

8. Reboot

Reinitialize SD card

If the TDX system reports “SD card corrupt” then the SD card needs to be reinitialized. This can happen for the SD card in either the Main or Subunit 1 or 2. (if your TDX system got Subunits)

Be aware: This function deletes ALL information stored in the SD card. The SD card stores NON critical data, (ie. logfiles and S/W update packages).

Choose the unit in which the SD card needs to be reinitialized.

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TDX Headend System Main Unit

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IP out service list

It is possible to get the list of services at IP out in the following formats:

 XSPF  M3U  Extended M3U  Extended++ M3U

XSPF

can be accessed by enter “/ipoutservices” after the URL for the TDX configuration. Sample

<?xml version="1.0" encoding="UTF-8"?> <playlist version="1" xmlns="http://xspf.org/ns/0/"> <trackList> <track><title>DR1</title><location>udp://@239.194.0.1:50172</location> <extension application="http://www.triax.com"><poolserviceid>4</poolserviceid></extension></track> <track><title>Syd</title><location>udp://@239.194.0.2:50172</location> <extension application="http://www.triax.com"><poolserviceid>6</poolserviceid></extension></track> </trackList> </playlist>

M3U

can be accessed by enter “/orgChanlist.m3u” after the URL for the TDX configuration. This service list contains

 IP adresses and port numbers

Sample:

udp://239.194.0.1:50172 udp://239.194.0.2:50172

Extended M3U

can be accessed by enter “/chanlist.m3u” after the URL for the TDX configuration. The service list is compliant to SAT>IP Protocol Specification (ver. 1.2.2) and is defined as

“extended M3U channel list”

In the standard under appendix A2.1 This service list contains

 IP adress and port number  Service name  LCN

Sample

#EXTM3U #EXTINF:0,1. DR1 udp://239.194.0.1:50172 #EXTINF:0,3. Syd udp://239.194.0.2:50172

Extended++ M3U

can be accessed by enter “/satip.m3u” after the URL for the TDX configuration. The service list is based at the Extended M3U with further extensions. The service list can be used for TV sets. Panasonic is one TV set vendor that supports this service list as service discovery. The list is used for communication between the TDX system controller and the TDX EPG server. This service list contains

 IP adress and port number  Service name, transport stream ID, original network ID  LCN  Service type (1=TV, 2=Radio)

Sample

#EXTM3U #EXTINF:0,1. DR1 udp://239.194.0.1:50172?stype=1&onid=43962&tsid=0&svcid=4 #EXTINF:0,3. Syd udp://239.194.0.2:50172?stype=1&onid=43962&tsid=0&svcid=6

All above list will be downloaded:

Page 27

TDX Headend System Main Unit

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System information

Duplicated PID‘s

Selecting IP services for output may result in a selection of services from an MPTS stream that uses the same PID for two or more services. It is not possible to output services with identical PIDs. If you have selected services with identical PIDs, the System icon of the headend unit that handles the output of the services with identical PIDs turns red.

 Click the affected unit to open the

System

information for unit

window.

The

System information for unit window

lists the output module(s) and channel(s) which attempt to output services with identical PIDs. To solve the problem you have to open the configuration window of the output module(s) listed in the

System

information for unit

window, and deselect the selected IP

services one by one while checking the

System

information for unit

window until the message disappears

from the window.

Viewing

system information

Detailed information is available on headend units:

1. Select the

System

tab.

2. Select the main unit or one of the subunits in the System information list

area.

The

System information for unit

window is displayed. The

window contains information relating to:

Any headend system errors Name and associated software version of input and output modules Note that the software versions installed on all headends, including each input/output module must be identical.

Update the software for the entire headend installation (including input/output modules) if this is not the case.

 MAC addresses  Current/minimum/maximum temperatures  Power supply

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TDX Headend System Main Unit

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Managing configuration files

Creating

1. Select the

System

window.

2. Select the

New

button. An empty configuration file is created and listed in the configuration list area.

Activating

1. Select the

System

tab.

2. Select the configuration that is to be actively used on the headend.

Press the

Set active

button.

Deleting

1. Select the

System

tab.

2. Highlight the configuration file to be deleted. Press the

Delete

button.

Saving

Headend configuration files can, if desired, be saved on the computer. This simplifies the process of configuring additional headends that contain the same modules.

A saved configuration file can also be used on headends that do not contain exactly the same modules. It will, however, be necessary to reconfigure/delete/add the modules that differ between the initial headend and that being configured.

1. Select the

System

tab.

2. Press the

Load from TDX

button.

3. Navigate to where the configuration file is to be saved.

4. Enter a name for the configuration file.

5. Select ‘XML’ in the

File type

field.

6. Press the

Save

button to save.

Page 29

TDX Headend System Main Unit

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Uploading

Configuration files previously saved on a computer can be transferred to the system tool to simplify the configuration process. Any module differences will need to be manually configured.

1. Select the

System

tab.

2. Press the

Load to TDX

button.

3. Navigate to the folder where the configuration file to be uploaded is located.

4. Select the file.

5. Press the

Open

button.

The configuration file will now be listed in the configuration list area. A number in brackets, e.g. (1), is added to the name of the new file if an identically named configuration file is already present.

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TDX Headend System Main Unit

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IP Input configurations

The headend system includes basic IPTV functionality which enables service delivery over a packet-switched network infrastructure. To handle IP input through the Link sockets the following requirements must be satisfied: IP multicast streaming (UDP streaming) Possibility of RTP Possibility of IGMP version 2 SPTS or MPTS including PAT, PMT, CAT

Important: The TDX headend system supports up to 7 TS packets per IP packet at IP inputs. The TDX headend system does not support IP fragmentation at IP inputs, which may occur if the IP packets are transmitted over a network with a Maximum Transmission Unit (MTU) less than approximately 80 + N*188 bytes, where N is the number of packets per IP packet.. Recommended settings are 7 TS packets per IP packet and a minimum MTU of 1500 bytes in the entire network path.

Creating

1. Select the

Input

tab.

2. Select the

IP inputs

sub-tab.

3. Press the

Setup

button for the link socket that

processes IP input.

4. Specify the desired IP address and associated IP port number in the corresponding fields.

5. Press the

Update

button.

6. Check the

Selected services

checkbox for one or more services to select the service(s) you want to use.

NOTE: Licenses for IP input are required to be able to use the IPTV functionality in the headend. The licenses can be purchased from Triax Sales, and need to be activated, see “Activating licenses”.

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Creating

- continued

Important: If the IP input uses MPTS streams, then each stream can contain one or more services. An MPTS stream may use the same PID (Package ID) for two or more of the services that it contains. However, the headend system cannot output services with the same PID. To discover services with the same PID is NOT possible until you have selected the services with identical PIDs in order to output them using an output module or a Link socket. If you attempt to output services with identical PIDs:

 the System Status LED turns red on the unit

that tries to output the IP services,

 the System icon of the affected headend unit

turns red on the System tab in the Service Tool,

 the System Status LED and System icon turn

red on the main unit in a multi-unit installation.

 See “Duplicated PIDs” for further information.

7. View the

Status information

area to ensure that IP data is being sourced through the Link socket.

8. Press the

Submit

button.

The selected service is now available in the headend service pool.

9. Press the Apply button to save the new settings in the configuration.

Specifying EIT/EPG source

One input on each link per headend can be configured to carry Event Information Table (EIT) data.

1. Specify the desired IP address and associated IP port number in the corresponding fields.

2. Check the

Use as EIT input

checkbox.

3. Press the

Update

button.

4. Check the

Selected services

checkbox for one or more services to select the service(s) you want to use

5. View the

Status information

area to ensure that IP data is being sourced through the Link socket.

6. Press the

Submit

button.

Specifying Alternative EIT/EPG source

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TDX Headend System Main Unit

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1. Specify the desired

IP address

and associated

port number

in the corresponding fields.

2. Open the

Alternative EIT source

drop-down list.

3. Select the

EIT source

to be used.

4. Press the

Update

button.

5. Check the

Selected services

checkbox for one or more services to select the service(s) you want to use

6. View the

Status information

area to ensure that IP data is being sourced through Link 1 or 2 on the socket.

7. Press the

Submit

button.

EIT for Viasat services

It is possible to change the EIT at PID 57 received at DVB-S input and convert the EIT to the standard PID (PID 18) for EIT. This function is for Viasat services. To activate this function select

Use special EIT PID

at the

Input

menu for DVB-S.

Modifying

To modify an existing IP input configuration:

-Press the

Setup

button associated

with the IP input configuration.

-Make the required modifications as when creating an IP input configuration.

-Press the

Submit

button.

-Press the

Apply

button when the

modifications have been made.

Deleting

1. Press the

Delete

button of the IP input to

be removed.

2. Confirm that the selected IP input is to be removed.

3. Press the

Apply

button.

IP output configurations

Page 33

TDX Headend System Main Unit

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Creating

The headend system offers the following possibilities when you output IPTV services through the Link sockets.

 IP multicast streaming (UDP streaming)  No RTP option  IGMP version 2  SPTS or MPTS including SDT, PAT, PMT, CAT  Packet ratio of 1 TS packet per IP packet  Not possible to change service ID (SID)

1. Select the

Output

tab.

2. Select the

IP outputs

sub-tab.

3. Press the

Setup

button for the link socket that

will process IP output.

4. Specify the desired

IP address

and associated

IP port number

in the corresponding fields.

5. Press the

Services

button.

The

Select Services

window displays services from input that has entered the headend system through the same unit which contains the Link socket(s) being used for service distribution.

6. Select the services to be distributed through the link.

7. Press the

UPDATE

button, down below.

Notes: Services selected for one output on a Link will not be selectable for other outputs on the same Link. Re-scrambled and/or descrambled services cannot be distributed using the Link sockets. They can, however, be distributed using an IP output module and the AUX sockets. The IP output module offers the possibility to solve these limitations:

 RTP  Set packet ratio for TS packets per IP packet  Changing service ID (SID)  Selection of descrambled service  Selection of scrambled service

See the IP output module user guide for further information.

Creating - continued

NOTE: Licenses for IP output are required to be able to use the IPTV functionality in the headend. The licenses can be purchased from Triax Sales, and need to be activated, see “Activating licenses”.

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TDX Headend System Main Unit

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8. View the

Status information

area, down below, to see the

following:

 The link’s RTP status  The transfer bitrate  The number of license services used.  The total number of purchased service licenses

9. Press the

Submit

button.

10. Press the

Apply

button

The following message is displayed if the server is busy fulfilling requests from the user:

The following message is displayed if more services have been selected than are permitted by the current licenses.

Modifying

To modify and existing IP output configurations:

1. Press the

Setup

button associated with the IP output configuration.

2. Make the required modifications as when creating an IP output configuration.

3. Press the

Submit

button on the IP output setup window.

Press the

Apply

button when the modifications have been made.

Deleting

1. Press the

Delete

button for the IP output to be

removed.

2. Confirm that the selected IP output is to be removed.

3. Press the

Apply

button

EIT/EPG output

Page 35

TDX Headend System Main Unit

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If you want to distribute EIT information in connection with your IP output, you can choose between:

 distributing EIT information with every single IP service, or  use a barker channel for carrying all EIT information for the IP output.

The EIT barker channel can be output in two ways depending on how you distribute your IP output:

IP output method

Barker channel distribution method

IP output is distributed through the Link sockets.

EIT barker channel is output through Link 2 on the

main unit

IP output is distributed through an IP output module.

EIT barker channel is output through the AUX socket on the first IP output module in the headend system

EIT –

every IP service

1. Select the

Network

tab in the Service Tool.

2. Open the

EIT

drop-down list.

3. Select “Full Actual – No other”.

4. Press the

Submit

button.

5. Press the

Apply

button.

EIT –

barker

channel

Page 36

TDX Headend System Main Unit

Black Edition

1. Select the

Network

tab in the Service

Tool.

2. Open the

EIT

drop-down list.

3. Select “Barker channel”.

4. Specify the IP address for the EIT barker

channel in the

EIT barker IP address

field.

5. Specify the associated port number in the EIT barker IP port

field.

6. Press the

Submit

button.

7. Press the

Apply

button.

The

Network

window now contains a single line of information stating which unit and socket is used by the EIT barker channel.

PID handling

NOTE: The IP address used for the barker channel must not conflict with any of the IP addresses used for service distribution.

Page 37

TDX Headend System Main Unit

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From S/W version 4.0.1 it is possible to filter or even remap the PID.

1. Find output and press SERVICES button.

2. A box opens – by pressing the SELECT SERVICES you can select/deselect specific services.

3. It is also possible to change the output PID – remember however that all PID’s shall be different.

Example:

 Press button

SERVICES

 At the shown QAM

output, there is the following services: 3SAT, KIKA, ZDF, zdf-kultur, zdf-neo and zdf-info.

 Enable the “beauty

TV” service

 Now you can see

the elementary streams that comes with the service

 You can choose to

hide the audio by uncheck the PID (3072) You can also choose to remap the Video PID from 3071 to 3099

 Press OK  Remember to

uncheck the field “disabled output” at the previous screen.

 Press “SUBMIT”

and then “APPLY”

  This way it is

possible to have full control over the PID’s of a specific stream

Page 38

TDX Headend System Main Unit

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SNMP traps

PowerUp

OID: 1.3.6.1.4.1.41359.1.1.1.1

Trap generated when the TDX will be power cycled.

OID: 1.3.6.1.4.1.41359.1.1.1.2

Trap generated when the web configurator is logged on.

Logout

OID: 1.3.6.1.4.1.41359.1.1.1.3

Trap generated when the web configurator is logged out.

TimeOut

OID: 1.3.6.1.4.1.41359.1.1.1.4

Trap generated when the web configurator is timed out.

FailedLogin

OID: 1.3.6.1.4.1.41359.1.1.1.5

Trap generated when the web configurator login has failed.

Restart

OID: 1.3.6.1.4.1.41359.1.1.1.6

Trap generated when TDX is restarted.

InputError

OID: 1.3.6.1.4.1.41359.1.1.1.7

Trap generated when an input module has an error, e.g. module no longer locked to frequency, missing module etc, CIInsertion

OID: 1.3.6.1.4.1.41359.1.1.1.8

Trap generated when a CI module is inserted in the TDX.

CIRemoval

OID 1.3.6.1.4.1.41359.1.1.1.9

Trap generated when a CI module is removed from the TDX.

ModuleInsertion

OID 1.3.6.1.4.1.41359.1.1.1.10

Trap generated when an input or output module is inserted.

ModuleRemoval

OID 1.3.6.1.4.1.41359.1.1.1.11

Trap generated when an input or output module is removed.

CIDescramblingError

OID 1.3.6.1.4.1.41359.1.1.1.12

Trap generated when a service descrambling has an error.

CICommunicationDown

OID 1.3.6.1.4.1.41359.1.1.1.13

Trap generated when communication with CI module fails.

VideoDecodingError

OID 1.3.6.1.4.1.41359.1.1.1.14

Trap generated when video decoding of a service in a PAL output module fails.

InterlinkDisconnect

OID 1.3.6.1.4.1.41359.1.1.1.15

Trap generated when main unit loses connection to a subunit.

ConfigurationChangeApplied

OID 1.3.6.1.4.1.41359.1.1.1.16

Trap generated when the user applies changes in the web configurator.

InputOK

OID 1.3.6.1.4.1.41359.1.1.1.17

Trap generated when an input module error disappears, e.g. errors that can disappear are input module no longer locked to frequency, missing module etc, CIDescramblingOK

OID 1.3.6.1.4.1.41359.1.1.1.18

Trap generated when a service descrambling error disappears.

CICommunicationUP

OID 1.3.6.1.4.1.41359.1.1.1.19

Trap generated when communication with the CI module no longer fails.

VideoDecodingOK

OID 1.3.6.1.4.1.41359.1.1.1.20

Trap generated when a video decoding of a service in PAL output module no longer fails.

InterlinkConnect

OID 1.3.6.1.4.1.41359.1.1.1.21

Trap generated when a main unit is connected to a subunit

Manufacturer

Dear Customer Should you require technical assistance in the event that your expert dealer is unable to help you, please contact us at:

Triax A/S

Bjørnkærvej 3 8783 Hornsyld Denmark

Tel.: +45 76 82 22 00 mail: [email protected] web: www.triax.dk

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Denne side er med vilje efterladt tom

Page 40

triax.com/support

For further information

and updated manuals go to

trademarks or trademarks of the TRIAX Company or its affiliate s. All specifications in this guide are subjec t to change without further notice.

TRIAX A /S | Bjø rnkærv ej 3 | DK-8783 Hornsyld | Denmark