TRIAX C-HD415 CX
Digital Cable-TV set-top box
305041
License
Manufactured under license from Dolby Laboratories.
2
Contents
Safety Precautions ............................................................................................................4
Disposal of batteries and set-top box............................................................................5
Overview.............................................................................................................................6
Front panel incl. CA-module and smart card....................................................................6
Rear panel........................................................................................................................6
Inserting batteries in remote control unit ..........................................................................7
The remote control unit ....................................................................................................8
How to use the remote control .........................................................................................9
Use Now............................................................................................................................10
Day-to-day Use.................................................................................................................12
How to Use the On-Screen Menus .................................................................................17
Overview of Menus..........................................................................................................19
Editing of Channels.........................................................................................................20
Favourite lists.................................................................................................................20
Using the Timer Function................................................................................................22
Timer programming using EPG......................................................................................22
Customizing the Set-top Box..........................................................................................24
Language.......................................................................................................................24
Region............................................................................................................................25
Output ............................................................................................................................25
Lock................................................................................................................................26
Lock/Unlock channels.................................................................................................27
Change PIN................................................................................................................27
Channel search..............................................................................................................28
Auto search ................................................................................................................28
Manual search............................................................................................................29
Advanced search........................................................................................................30
Copy channel data via USB........................................................................................30
Advanced.......................................................................................................................31
Updating software via USB stick.................................................................................32
Technical Information......................................................................................................33
Smart Card .......................................................................................................................34
Troubleshooting .............................................................................................................. 35
Glossary ...........................................................................................................................36
Technical Data .................................................................................................................37
Manufacturer..................................................................................................................38
Declaration of Conformity...............................................................................................38
3
Safety Precautions
To prevent hazardous and dangerous situations always install and use the set-top box
according to the instructions below.
Mains supply
Placing
Ventilation
Liquids etc.
• 95-240 V AC 50/60Hz. Only use the original power supply. When
disconnecting from the mains pull the plug rather than the wire.
• Use only mains connections installed by professionals.
• Place the set-top box on a solid and surface close to the mains
connection. Ensure that the mains cord is places rightly to avoid
later damages hereon.
• Never place the set-top box on top of other electrical units.
• Never place the set-top box next to a heater or other source of
heat or direct sunlight.
• Never expose the set-top box to a high level of dust.
• Never place the set-top box in a closed cabinet without proper
ventilation.
• Never put objects on the top of the set-top box preventing natural
ventilation.
• Never expose the set-top box to liquids or moisture, and never
place objects containing any kind of liquid on the top of the box.
• Never place hot or burning items such as candles on the set-top
box.
Thunderstorm
Accessories
Service
Cleaning
Disconnect the mains IMMEDIATELY and contact an authorized technician place if:
• In case of thunder storms or when left unused for long periods of
time, it is recommended to disconnect the set-top box from the
mains and antenna.
• Never use accessories not being recommended by the
manufacturer.
• The set-top box should be opened by authorized technicians only.
Warranty is affected if non-authorized persons open the box.
• The set-top box should always be kept dry and only dry cleaning
should be done.
• Mains cord or plug is damaged.
• The set-top box has been exposed to foreign bodies or liquid.
• The set-top box doesn’t work.
• The set-top box is heavily damaged.
4
The function of the set-top box is to receive open channels (Free-To-Air) and scrambled
digital channels. Any other use of the set-top box may result in material damage or
personal injury and warranty is void.
The manufacturer is by no means responsible for material damage or personal
injury occurred as a result of improper use or if the instructions are not followed.
Disposal of batteries and set-top box
Within the European Union this label indicates that the product cannot be
disposed together with general household waist. Neither the set-top box
nor the batteries for the remote control unit can be disposed together with
general household.
For proper treatment and recycling of old products and used batteries,
please take them to applicable collection points in accordance with your
national legislation.
5
Overview
Front panel incl. CA-module and smart card
Rear panel
Note
Refer to the user manual of the units you want to connect (TV, VCR,
DVD player, hi-fi equipment, etc.).
6
Inserting batteries in remote control unit
The remote control unit is operated by two AAA batteries. Please note the following:
• Insert the batteries carefully in their right position (+/-), and place the cover carefully
after insertion. Wrong insertion can lead to battery leakage and corrosion, and thus
damage the unit.
• When batteries are old replace them with two new batteries. Never insert old
batteries and never one used and one new.
• Do not mix different battery types such as alkaline and manganese batteries.
• Old batteries can start leaking and damage the unit. If the remote control unit is not
used for a very long time you should remove the batteries from the unit
• Children should not play with batteries. Batteries may contain toxics.
7
The remote control unit
: Turns the set-top box on/off standby
0-9
FAV
RECALL
Red/Green/
Yellow/Blue
CH+
CH-
V-
V+
OK
BACK
: Select channel directly/ number or letter input
: List of favourite channels
: Back to the previous channel
: Coloured buttons, multi functional keys
: Next channel – cursor up
: Previous channel – cursor down
: Volume lower – cursor left
: Volume higher – cursor right
: Confirms selections
: Go to previous menu or exit menu mode/Stops an
operating Timer
EPG
: Displays Electronic Programme
MENU
: Displays the main menu
INFO
: Information about the current event
: (Mute). Switches sound on or off
TEXT
: Teletext on/off
TV/R
: Switches between TV mode and radio mode
AUDIO
: Change audio mode
SUB
: Subtitles on/off
8
How to use the remote control
To navigate through the different on-screen menus of the set-top box, you use the
following keys:
Enter the main menu – or – returns to the main menu from any
submenu.
Move the cursor / selects submenus.
Move the cursor / select from a range of options.
Enter the selected menu.
Save the settings and go back to previous menu / in the main
menu you exit menu system and return to the normal viewing
screen.
The information bar at the bottom
of the TV screen displays the
functions assigned to various keys
on the remote control. You use
these keys to adjust the individual
settings in the submenus.
9
Use Now
1 Switch on TV and the set-top box
2 Welcome
3 Select language and country
Switch on TV and set-top box using
your remote control units.
Follow the instructions displayed on
the TV screen.
4 Data for channel searching
In case your CATV operator has
provided you with a USB stick, place
the stick in the USB socket at the
rear of the set-top box. Press the OK
key to start the channel search.
The information that the USB stick
contains is used in connection with
the channel search.
10
5 Searching for channels
Note
Even if you do not use a USB stick
you have to press the OK key to
start the channel search.
Without the USB stick the channel
search uses the settings specified
below the menu item Advanced
search
This process may take several
minutes.
The result of the search is displayed.
Press the OK key to continue.
.
6 Ready for use
Now the set-top box is ready for
using.
Press
OK to watch TV.
11
Day-to-day Use
Switch the set-top box on or off
or
Select a channel
or or
Adjust the volume
Press the Standby key on the set-top
box or the remote control to switch the
set-top box on or off.
Use the CH+/CH- keys or the
numeric keys to select a channel.
Pressing the OK key displays the
channel list. Use the CH+/CH- keys
to select a channel, press OK to select
the channel.
You can use the RECALL key to
change to the previously selected
channel.
Use the V+/V- keys to turn the
volume up or down.
or
Switch between TV and radio
Show the information bar
Use the (Mute) key to turn the
sound off or on.
Use the
TV and radio. Press
TV list or the radio list
Use the
information bar. The information bar
displays info about: channel name,
number, current and following event
and time.
Pressing the INFO key twice displays
more detailed information about the
event. Press the key again to remove
the information.
TV/R key to switch between
OK to open the
INFO key to show the
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Display subtitles
View teletext
1 Switch to teletext
Note
Note
Every time you change channel the
information bar is displayed
automatically.
Use the SUB key to display the
subtitles if the programme offers the
possibility.
Using the SUB key you can browse
the subtitle languages that the
channel offers.
You can only select language if a
channel offers subtitles in more
languages.
Use the TEXT key to display teletext.
2 Select the page
3 Return to TV
Use the numeric keys or the
CH+/CH- keys to select a page.
Use the TEXT key to switch off
teletext.
13
Using Electronic Programme Guide (EPG)
1 View EPG
2 Sorting the information
Using the EPG key you get an onscreen listing of events currently
broadcast and the future broadcasts
over the next seven days, depending
on the broadcasters.
Not all broadcasters provide this
listing.
Each of the coloured keys has a
specific function in the guide:
Red: Sort the channels according to
channel number.
Green: Sort according to the time of
events.
Yellow: Sort according to the names
of events.
Blue: Transfer an event directly to the
timer.
3 Scrolling the listing of events
4 Select an event
Note
Use the V-/V+ keys to scroll through
the next seven days.
If you have sorted the list according to
channels you scroll to a new channel
every time you press the
V-/V+ keys.
Use the
CH+/CH- keys to select an
event in the list.
If you press OK to the event you have
selected you automatically start
watching the event.
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5 To view details of the event
6 Return to TV
Favourite channel lists
Using the INFO key you can view the
details of the event you selected in the
list.
Use the
EPG key to return to the
event you were watching on TV.
Using the FAV key you get easy access to your lists of favourite channels. Pressing the FAV key displays
which of the lists you used last time.
Pressing the FAV key you can browse
your lists of favourite channels.
Note
Press the OK key to open the list of
favourite channels.
Use the CH+/CH- keys to select one
of your favourite channels. Press the
OK key to confirm your selection and
return to TV.
If you use the
CH+/CH- keys, having
selected a list of favourite channels
and next a channel, be aware that you
can only switch between the channels
in the list of favourites.
Press the TV/R key to get the total
list of TV or radio channels.
15
Audio
Using the AUDIO key you get another
audio language, depending on the
broadcasters.
Press the AUDIO key to scroll though
the languages offered.
Not all broadcasters provide this
option.
16
How to Use the On-Screen Menus
You will get access to the entire operation and programming of the set-top box through the
on-screen main menu and the submenus.
You navigate through the menus using the keys displayed in the following five actions:
Display the main menu
1
Select a menu
2
From the main menu you
have access to 5 different
submenus.
Select the desired menu
(icon) and press OK to
continue to the submenus.
Select a submenu
3
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Having selected a submenu
you can now adjust the
different settings.
Select or adjust
4
a
Move the cursor to the
desired function and press
OK to open the desired
function.
Select the desired setting.
Press the BACK key to store
the setting and revert to the
previous menu.
b
To return to TV
5
Change the settings.
Pressing the
the main menu will exit the
menu and return to the
normal viewing screen.
BACK key from
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Overview of Menus
The main menu contains the following menus and submenus:
Menus Submenus
Channel Editor
Timer
Settings Language
System info
Card info Conax Embedded CA
Region
Output
Lock
Channel Search
Advanced
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Editing of Channels
Via the Channel Editor menu you can delete, change names, etc. of the different
channels. Besides you have access to create and edit your lists of favourite channels.
The information bar displays which keys have which function in the Channel Editor
window.
Keys
Description
Red/Delete
Green/Skip
Yellow/Browse
channel lists
Blue/rename
Delete the selected channel from the list.
Use this key to mark selected channels for skipping when
zapping through the channel list.
Displays TV lists, Radio lists and Favourite lists.
Here you get access to create and edit your own favourite lists.
Rename the selected channel.
Favourite lists
From the Channel Editor menu you press the Yellow key to open the Active Channel
Lists
menu.
In this menu you select one of the
favourite lists. Press the Blue
key to edit the list.
Press the Red key to display all
six favourite lists (A-F).
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In edit mode you select one
channel at a time in the list to the
left. Pressing the OK key the
channel is moved to the favourite
list which is placed to the right.
Moving the cursor to the favourite
list you can change the order of
the channels using the OK key
and the CH+/CH- keys.
You can remove channels from
your favourite lists by pressing
the 0 key.
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Using the Timer Function
Selecting Timer in the main menu you get access to program the start/stop function of the
set-top box. This function is very useful for example if you want to record a certain
programme, but please remember to program both your set-top box and the DVD/VCR
recorder equally. The timer function can also start and stop the set-top box automatically
at the same time every day, or automatically change to another channel at a prefixed time.
Channel
Date
Start time
Stop time
Repeat
Select the required channel.
Enter the date and year when you want to turn the set-top box
on.
Enter start time.
Enter stop time.
Select whether you want to repeat this timer. There are three
ways of repeating the timer.
Timer programming using EPG
Using the Electronic Programme Guide (EPG) you can easily set a timer in the timer list:
⇒ Select the event you want to record or use to start the set-top box.
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⇒ Press the Blue key to send the information to the timer.
Now you are automatically redirected to the Timer window where information about the
selected event have been transferred and inserted into the five fields. The only field where
you may want to change the contents is the
Repeat field.
⇒ Press
OK to save the timer setting.
23
Customizing the Set-top Box
Selecting Settings in the main menu you get access to six submenus which will help you
customize the set-top box. By customizing the set-top box you determine the language of
the menus, which channels you want to receive, which channels you want to lock, aspect
ratio etc.
Language
Menu
First audio
Second audio
First subtitle
Second subtitle
Select the desired language for the on-screen menus.
Select the preferred audio track.
Select second choice of audio track if first choice is not
available.
Select which language you would like to use for the subtitles.
Select second choice of subtitle language if first choice is not
available.
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Region
Country
Time zone
Summertime
Output
Select country
Select time zone according to GMT.
Select if internal clock should automatically be adjusted to
summer time
TV screen connector
HDMI
25
Select the type of connection from your set-top box to your TV
screen. You have three options: HDMI, SCART and
Component. Depending on which of the three options you have
selected you get different options for TV screen resolution
and Colour.
Options for screen resolution: 576i, 576p,
720p, 1080i.
Options for colour system: RGB, YCbCr 4:4:4,
YCbCr 4:4:2
TV screen resolution
Colour
TV screen format
Picture format
Audio delay
SCART
Screen resolution: 576i. No options.
Colour system: RGB. No options.
Component
Options for screen resolution: 576p, 720p,
1080i.
Colour system: YPbPr. No options.
Select the screen resolution that matches the screen connector
you have selected.
Select the desired colour system. The colour system options
depend on which screen connector you have selected.
Select if your TV screen is 16:9 or 4:3 format.
Select the desired picture format. The options depend on which
screen format you have selected. If you have selected 4:3 we
recommend that you should select “Letter Box”. If you have
selected 16:9 we recommend that you should select “Black
Borders”.
Adjust the audio delay to synchronize picture and sound. Using
for example surround sound system the sound may be delayed
and thus needs compensation.
Digital audio
Lock
Lock/Unlock
channels
Change PIN
Select desired format, PCM or Dolby Digital.
Select Locks/Unlock channels. More details in next section.
Select Change PIN. More details in next section.
Settings
Select whether you want to hinder access to the Settings
menu by asking for the PIN code to open the menu.
26
Receiver
Select whether you want to hinder access to the set-top box by
asking for the PIN code every time you start the set-top box
from standby.
Lock/Unlock channels
Through the Channel Lock function you can block certain channels so access to them is
only possible after entering the PIN code.
⇒ Select the channel you want to lock and press OK to activate the lock.
A locked channel will be marked with a small key in the channel list. Locking can only be
done one channel at a time.
Change PIN
Old PIN
New PIN
Confirm PIN
Enter your personal PIN code.
Factory setting is: 0000
Enter new PIN code.
Re-enter the new PIN code to confirm it.
27
Channel search
The set-top box offers 3 different ways of searching for channels: Automatic search,
Manual search and Advanced search.
LCN
Auto search
Manual search
Advanced search
Copy channel data
via USB
Auto search
Logic Channel Numbering on/off. Some broadcasters offer
LCN support and in those cases the order of the channels after
a search will always be prioritized correctly.
Select Auto search. More details in the next section.
Select Manual search. More details in the next section.
Select Advanced search. More details in the next section.
Select Copy channel data via USB. More details in the next
section.
Operator
Network search
28
Select CATV provider, or the operator your CATV provider is
using. You can define your CATV provider if not on the list by
using the keys in the info line.
Select NIT search on/off. Your CATV provider may offer NIT.
The info line in Auto search displays which keys you can use to define a new CATV
provider.
Keys Description
OK
Red/Delete
Green/Add
Yellow/Edit
Blue/Rename
Manual search
Start channel search.
Delete a selected CATV provider from the list.
Add new CATV provider to the list.
Using Edit you can add or change the frequency, symbol rate
and modulation that the CATV provider uses.
Rename the CATV provider.
Frequency
Symbol rate
Modulation
Network search
Enter the 6 digit frequency you want to search.
Enter the 4 digit symbol rate.
Select modulation. You have five options.
Select NIT search on/off. Your CATV provider may offer NIT.
⇒ Start search by pressing OK.
The signal quality is displayed right above the info line.
29
Advanced search
Start frequency
Stop frequency
Frequency step
1. Symbol rate
2. Symbol rate
3. Symbol rate
4. Symbol rate
Modulation
Network
Enter the 6 digit frequency from where the search should start.
Enter the 6 digit frequency from where the search should stop.
Select the frequency step size from 0.5 – 8 MHz.
Enter the 4 digit symbol rate.
Enter the 4 digit symbol rate.
Enter the 4 digit symbol rate.
Enter the 4 digit symbol rate.
Select modulation. You have six options, Auto – 256.
Select NIT search on/off. Your CATV provider may offer NIT.
⇒ Start search by pressing OK.
The signal quality is displayed right above the info line.
Copy channel data via USB
Using Copy channel data via USB you can transfer lists of channels or CATV providers
to or from your set-top box to other set-top boxes.
30
Copy channels to
USB stick
Restore channels
from USB stick
Copy provider list to
USB stick
Restore provider list
from USB stick
Advanced
Copies the list of channels from the set-top box to the USB
stick placed in the USB socket.
Copies the list of channels from the USB stick placed in the
USB socket to the set-top box.
Copies the list of CATV providers from the set-top box to the
USB stick placed in the USB socket.
Copies the list of CATV providers from the USB stick placed in
the USB socket to the set-top box.
Transparency
Banner time
Low power standby
OTC software
update
Factory reset
Select whether you want menus and information bar to be
transparent.
Select the number of seconds the info banner is displayed
when you change channel. Maximum time for displaying the
information banner is 10 sec.
Select whether you want low power consumption when the settop box is in standby mode. If you select “On”, the loop through
from the antenna socket ANT in to the antenna socket ANT
out on the set-top box will not be active.
Select OTC software update and the software of your settop box will be updated if your CATV provider has made new
software available. If new software is unavailable you will get a
message telling you so.
Select Factory reset if you want to bring all settings back to
factory settings.
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Updating software via USB stick
It is also possible to download software from the home page www.triax.com to an USB
stick and then update the set-top box using the USB stick.
The file that you download from the home page to the USB stick is an “.img” file. You must
place the “.img” file in the root of the USB stick, and not in a folder that you have created
on your USB stick. The USB stick must not contain other “.img” files.
Do the following to update the set-top box using the USB stick:
⇒ Switch on the set-top box so you get a picture on the TV screen.
⇒ Switch the set-top box off, i.e. turn off the mains switch.
⇒ Insert the USB stick into the USB socket at the rear of the set-top box.
⇒ Switch the set-top box on at the mains switch.
The following message is displayed on the TV screen.
When the download is finished, you have to restart the set-top box, i.e. you have to turn off
the mains switch and then turn it on again.
32
Technical Information
To communicate with authorized technical people the set-top box contains important and
very precise technical information about software and hardware implemented. You get
access to this information by selecting System info in the main menu.
Produkt ID
Bootloader version
Software version
Hardware version
Serial number
The product identification of the set-top box.
Bootloader version.
Software version.
Hardware version
Serial number of the set-top box.
33
Smart Card
The set-top box has an embedded Conax descrambler working together with a smart card
from your provider. You get access to information from the inserted smart card by
selecting Card info in the main menu.
The Conax smart card provides the following menu when you select Conax Embedded
CA
:
Subscription status
Tokens status
Event status
Change CA PIN
Maturity rating
About Conax CA
Status of your subscription, i.e. which channel groups you can
get access to and whether your smart card has been updated
recently.
Status of available tokens for example for pay-per-view
services.
Status on pay-per-event services.
Change your personal PIN code for accessing information on
the smart card.
Select the age rating for the different channels.
Technical card information.
34
Troubleshooting
Problem Possible cause Suggested solution
Not working Not plugged into the mains. Make sure that the mains
lead is plugged in.
The remote control does
not work
Neither picture nor sound,
only on-screen menus
Channel has got new
frequency
Bad picture quality,
blocking fault, formation of
small blocks, drops in
sound
No picture, no sound,
signal strength is OK, but
signal quality is bad
The batteries have not been
inserted correctly.
The batteries are flat. Insert new batteries.
The remote control is aligned
wrongly.
No signal Check antenna cable from
Delete channel and make a
Bad connector or antenna
cable
Bad connector or antenna
cable
Insert the batteries correctly.
Align the remote control with
the front of the set-top box
and ensure that nothing is
placed between the remote
control and the set-top box.
the set-top box to the outlet.
new search.
Check connectors and
antenna cable. If this is OK
you have to contact your
CATV provider.
Check connectors and
antenna cable. If this is OK
you have to contact your
CATV provider.
35
Glossary
AC
Analogue
DC
Cinch connector
Coaxial cable
Digital
Dolby Digital
DVB
EPG
HDMI
MPEG-2
Alternating Current. Mains is 230V AC.
Unconverted signals not being numerical.
Direct Current. The set-top box operates on 12 V DC.
RCA connector for base band audio or video signals.
Cable for connecting to CATV network.
Signal converted to a series of numerical values.
Six channel Surround Sound system developed by Dolby
Laboratories.
Digital Video Broadcasting.
Electronic Programme Guide.
Programme guide providing you with detailed information on
all available programmes.
High Definition Multimedia Interface.
The new digital standard for digital audio/video connection to
the TV or between other units
International standard for compressing digital audio/video
signals.
MPEG-4
MUX
OSD
QAM
SCART
Surround sound
Swap function
VCR
VTR
Further development of MPEG-2 for even better
compression.
Multiplexer - for mixing more signals into one single channel.
On-Screen Display - for menu driven operation of equipment.
Quadrature Amplitude Modulation - modulation normally used
for CATV.
Connection for audio and video signals for TV, DVD players,
etc.
Sound system using 5-6 loudspeakers to give a kind of 3-
dimnetional effect.
Toggling between the two latest seen channels.
Video Cassette Recorder.
Video Tape Recorder.
36
Technical Data
Tuner and channel
Input connector IEC 169-2; Female
Input frequency range 47 to 862 MHz
Input impedance 75 ohm, unbalanced
Demodulation QAM 16 / 32 / 64 / 128 / 256
Symbol rate 1-7.2 Msym/s
MPEG transport stream A/V decoding
Transport stream MPEG-2 / IEC 13818
Profile level MPEG-2 MP@HL, MPEG-4/H.264 MP and HP level 4.1
Input rate Max. 100 Mbit/s
Aspect ratio 4:3 / 16:9
Audio decoding MPEG Layer I & II, Optional Dolby Digital, DTS, AAC
Sampling rate 32, 44,1, and 48 MHz
A/V data in/out
Audio connectors L/R analogue, coax SPDIF
Video connectors HDMI, SCART.
HDMI connector Resolution: 576i, 576p, 720p, 1080i
Processor and memory
Flash memory 4 Mbyte DDR memory: 96 Mbyte
CPU STI 7101
Power supply
Input voltage 230 VAC +/- 15% / 12 VDC
Power consumption Max. 10 W
Type External switching mode
Standby power Max. 0,5 W
37
Manufacturer
Dear Customer,
Should you require technical assistance and in the event that your expert dealer is unable
to help you, please contact us.
Triax A/S
Bjørnkærvej 3
8783 Hornsyld
Danmark
Declaration of Conformity
The manufacturer declares herewith that this product meets the following directives and
standards:
Low voltage directive 73/23/EEC
• EN 60 065
European EMC Directive 89/336/EEC
• EN 55 013
• EN 55 020
• EN 61000-3-2
• EN 61000-3-3
Svend Kristiansen
Quality Manager
Triax A/S
Bjørnkærvej 3
8783 Hornsyld
Danmark
38
39
www.triax.com
02-2009-A
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