TRENDnet WAG102NA User Manual

8-Port Gigabit GREENnet Switch

TEG-S8g

ŸQuick Installation Guide (1)

ŸTechnical Specifications (3)

ŸTroubleshooting (4)

1.02

1. Before You Start

Package Contents

TEG-S8g

Ÿ
ŸMulti-Language Quick Installation Guide
ŸPower Adapter (5V DC, 1A)

If any of the above contents are missing, please contact your reseller.

System Requirements

Computer with network adapter installed

Ÿ
ŸCat.5e or Cat.6 network cable
ŸThe surface must support at least 245g for the Switch
ŸThe power outlet should be within 1.82 m (6 ft) of the switch
ŸVisually inspect the DC power jack to make sure that it is securely

connected to the power adapter

ŸMake sure that there is proper heat dissipation from and adequate

ventilation around the Switch

ŸDo not place heavy objects on the switch

2. How to Install

1. Connect the Power Adapter to the TEG-S8g and then to a power outlet.

1

2. Connect a Cat.5e or Cat.6 RJ-45 network cable from the computer to an
available Ethernet port on the TEG-S8g.

3. LEDs

Power

ŸGreen: Power is on
ŸNot Illuminated: Power is off

Link/ACT

ŸGreen (Solid): Link to another device
ŸGreen (Blinking): Activity is occurring from the link
ŸNot Illuminated: Nothing is detected on the port

Speed

ŸGreen: Connection to the port is 2000Mbps (Full)
ŸAmber: Connection to the port is 100/200Mbps (Half/Full)
ŸNot Illuminated: Connection to the port is 10/20Mbps (Half/Full) or nothing

is detected on the port

2

Technical Specifications

Standards

ŸIEEE 802.3 10Base-T
ŸIEEE 802.3u 100Base-TX
ŸIEEE 802.3ab 1000Base-T
ŸIEEE 802.3x Flow Control
ŸIEEE 802.3az Energy Efficient Ethernet

Network Media

Data Rates

Power Consumption

3.5Watt (max)

Switch Fabric

16Gbps forwarding capacity

Hardware

Data RAM Buffer

1 Mbits

Protocol/Topology

CSMA/CD, Star

Filtering Table

Interface

8 x 10/100/1000Mbps Auto-MDIX RJ-45 ports

8K entries

ŸEthernet: Cat. 3, 4, 5, up to 100m
ŸFast Ethernet: Cat. 5 up to 100m
ŸGigabit Ethernet: Cat. 5, 5e, 6, up to 100m

ŸEthernet: 10Mbps/20Mbps (half/full-duplex)
ŸFast Ethernet: 100Mbps/200Mbps

(half/full-duplex)

ŸGigabit Ethernet: 2000Mbps (full-duplex)

Diagnostic LEDs

Power Adapter

Jumbo Frame Support

165 x 102 x 28mm (6.5 x 4 x 1.1 in.)

Power, Link/ACT, Speed

245g (8.6 oz)

5V DC, 1A external power adapter

9216Bytes

Dimension

Weight

Temperature

Humidity
Certification

ŸOperating: 0° ~ 40° C (32° ~ 104° F)
ŸStorage: -10° ~ 70° C (14° ~ 158° F)

Max. 90% (non-condensing)
FCC, CE

3

Troubleshooting

1. After connecting the Switch to a power outlet, the LEDs do not turn on.

1. Check the connection of the power adapter to the TEG-S8g and the
power outlet.

2. Check that the power outlet is receiving power.

2. When I connect a computer to one of the ports on the Switch, the
Link/ACT LED turns on, but I am not getting Gigabit speeds.

1.

Check the LEDs. If the Speed LED is green, the computer's connection
speed is 1000Mbps. If the Speed LED is amber, the computer's
connection speed is 100Mbps. If the Speed LED is off, the computer's
connection speed is 10Mbps.

2. Check the Ethernet Cable. Make sure you are using Cat.5e or Cat.6

Ethernet Cables. Some Cat.5 cables are not rated to run in Gigabit.

3. Make sure that you have a Gigabit Ethernet Adapter installed on your

computer.

3. After I connect my PCs to the Switch, I am unable to share files.

1. Check the LEDs on the Switch. Make sure the Link/ACT LED is on.

2. Check the network cable. The minimum length of the cable is 1.5 meters

and the maximum length of the cable is 100 meters.

3. Disable any software firewall program.

4. Verify that you have file sharing enabled. Please contact your Operating

System support for more information.

4. After I connect my PCs to the Switch, I can only get onto the Internet
from one computer.

The Switch was not designed to share Internet between multiple
computers. You need to get an Internet router such as the
TW100-S4W1CA.

5. Where is the uplink port located on the Switch?

Since all the ports on the Switch are Auto-MDIX, any of the ports can be
used as an uplink port.

If you still encounter problems or have any questions regarding the TEG-S8g
please contact TRENDnet's Technical Support Department.

4

Limited Warranty

TRENDnet warrants its products against defects in material and workmanship, under normal
use and service, for the following lengths of time from the date of purchase.

TEG-S8g - 3 Years Limited Warranty

AC/DC Power Adapter, Cooling Fan and Power Supply carry a 1 year limited warranty

If a product does not operate as warranted during the applicable warranty period, TRENDnet
shall reserve the right, at its expense, to repair or replace the defective product or part and
deliver an equivalent product or part to the customer. The repair/replacement unit's warranty
continues from the original date of purchase. All products that are replaced become the
property of TRENDnet. Replacement products may be new or reconditioned. TRENDnet does
not issue refunds or credit. Please contact the point-of-purchase for their return policies.

TRENDnet shall not be responsible for any software, firmware, information, or memory data of
customer contained in, stored on, or integrated with any products returned to TRENDnet
pursuant to any warranty.

There are no user serviceable parts inside the product. Do not remove or attempt to service the
product by any unauthorized service center. This warranty is voided if (i) the product has been
modified or repaired by any unauthorized service center, (ii) the product was subject to accident,
abuse, or improper use (iii) the product was subject to conditions more severe than those
specified in the manual.

Warranty service may be obtained by contacting TRENDnet within the applicable warranty
period and providing a copy of the dated proof of the purchase. Upon proper submission of
required documentation a Return Material Authorization (RMA) number will be issued. An RMA
number is required in order to initiate warranty service support for all TRENDnet products.
Products that are sent to TRENDnet for RMA service must have the RMA number marked on the
outside of return packages and sent to TRENDnet prepaid, insured and packaged appropriately
for safe shipment. Customers shipping from outside of the USA and Canada are responsible for
return shipping fees. Customers shipping from outside of the USA are responsible for custom
charges, including but not limited to, duty, tax, and other fees.

WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, THE CUSTOMER'S SOLE REMEDY SHALL BE, AT TRENDNET'S
OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE
EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
TRENDNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME
FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION
MAINTENANCE OR USE OF TRENDNET'S PRODUCTS.

TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND
EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT
EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT,
IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR
MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY
ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.

LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET ALSO
EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE
OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE
POSSI BILITY OF SUCH D AMAGES, AND LIMI TS ITS LIABI LITY TO REPAIR,
REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT TRENDNET'S OPTION.
THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY
REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.

Governing Law: This Limited Warranty shall be governed by the laws of the state of California.

Some TRENDnet products include software code written by third party developers. These codes
are subject to the GNU General Public License ("GPL") or GNU Lesser General Public License
("LGPL").

Go to http://www.trendnet.com/gpl or http://www.trendnet.com Download section and look for
the desired TRENDnet product to access to the GPL Code or LGPL Code. These codes are
distributed WITHOUT WARRANTY and are subject to the copyrights of the developers.
TRENDnet does not prov ide te chnical support for the se cod es. Please go to
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