TRENDnet TU3H2PIE User Manual

Quick Installation Guide

TU3-H2PIE

1.02

Table of Contents

English 1

1. Before You Start

2. How to Install 2

Technical Specifications 6
Troubleshooting 7

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Version 01.01.2011

1. Before You Start

Supported Operating Systems CPU Memory

Windows 7 (32/64-bit)

Windows Vista (32/64-bit)

Windows XP (32/64-bit)

1GHz or above

800MHz or above

300MHz or above

1GB RAM or above

512MB RAM or above

256MB RAM or above

System Requirements

PCI Express 1.0a/2.0 slot

Ÿ
ŸUSB 3.0 Cable
ŸCD-ROM Drive

Package Contents

TU3-H2PIE

Ÿ
ŸCD-ROM (Driver)
ŸMulti-Language Quick Installation Guide

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2. How to Install

Important!

Do not insert the TU3-H2PIE in the computer until instructed to do so.

1. Insert the Driver CD-ROM into your CD-ROM
drive.

2. Click Run Autorun.exe (Windows 7/ Vista only).

3. Click Install Driver.

4. Click Next. Then follow the InstallShield

Wizard instructions.

5. Click Install.

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6. Click Continue Anyway (Windows XP only).

7. Click Finish.

Note: Please refer to your computer's user manual regarding hardware installation.

8. Shutdown your computer.

9. Open your computer case.

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10. Insert the TU3-H2PIE card firmly into an

available PCIe slot.

11. Connect an available 4-pin Molex power cable

from the computer's power supply to the
TU3-H2PIE card.

12. Turn ON the computer and wait until the

Windows desktop appears.

Note: For Windows 7/Vista, drivers will install automatically. Please skip to step 18. For
Windows XP, continue on to step 13.

13. The Found New Hardware Wizard appears

Select No, not this time and then click Next.

14. Select Install this software automatically

(recommended) and then click Next.

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15. Click Continue Anyway.

16. Click Finish.

17. Repeat steps 13-16.

18. Connect your USB device to one of the USB

ports on the TU3-H2PIE.

Your Installation is now complete

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Technical Specifications

Hardware

Interface

ŸUSB 3.0
ŸPCI Express Interface Revision 2.0 backwards
ŸElectromechanical Specification Revision 2.0
ŸBus Power Management Interface Specification Revision 1.2

Ÿ2 x USB 3.0 Port
Ÿ1 x 4-pin internal power port (cable not included)

Windows 7 (32/64-bit), Vista (32/64-bit), XP (32/64-bit)

ŸSuper speed: 5Gbps (USB 3.0)
ŸHigh speed: 480Mbps (USB 2.0)
ŸFull speed: 12Mbps (USB 1.1)
ŸLow speed: 1.5Mbps (USB 1.0)

900mA (max) per port

120 x 82 x 18.5 mm (4.7 x 3.2 x 0.8 in.)

45g. (1.6oz.)

5°C ~ 40°C (41°F ~ 104°F)

90% (non-condensing)

CE, FCC

Port

Supported OS

Data Rates

Power Consumption

Dimensions (L x W x D)

Weight

Temperature

Humidity

Certification

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Troubleshooting

1.

I inserted the Driver CD-ROM into my computer's CD-ROM Drive but the

installation menu does not appear automatically. What should I do?

1.

For Windows 7, if the installation menu does not appear automatically, click on
the Windows Icon on the bottom left hand corner of the screen, click the
“Search programs and files” box, and type D:\Autorun.exe, where “D” in
“D:\Autorun.exe” is the letter assigned to your CD-ROM Drive, and then press
the ENTER key on your keyboard

2. For Windows Vista, if the installation menu does not appear automatically, click
Start, click the Start Search box, and type D:\Autorun.exe where "D" in

"D:\Autorun.exe" is the letter assigned to your CD-ROM Drive, and then

press the ENTER key on your keyboard.

3. For Windows XP, if the window does not appear automatically, click Start, click

Run and type D:\Autorun.exe where “D” in “D:\Autorun.exe” is the letter
assigned to your CD-ROM Drive, and then press the ENTER key on your
keyboard.

2. Can I connect or disconnect the USB cable while the computer is on?

Yes, you can connect or disconnect the USB cable, or any external USB device
while the computer is on because the USB interface is Plug-and-Play and
hot-pluggable.

3. I have a USB 1.1/2.0 cable. Can it work with USB 3.0 devices?

Yes, it works but it may cause problems for connecting super-speed USB 3.0
external peripherals. Therefore it is recommended that you use certified USB 3.0
cable.

4. After successful installation of the TU3-H2PIE, I connected my external USB
device to the USB port, but it doesn't seem to work. What should I do?

1. Verify that your external USB device works when you connect it directly to a
USB port on your computer.

2. Verify that you connect an available 4-pin Molex power cable from your power
supply to the TU3-H2PIE.

3. If you have an external AC power adapter that came with the external USB

device, connect the AC power adapter to the device. Then power on the
device.

4. Try connecting the external USB device to the other USB port on the

TU3-H2PIE.

5. Try using a different USB cable.

If you still encounter problems or have any questions regarding the TU3-H2PIE, please
contact TRENDnet's Technical Support Department.

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Limited Warranty

TRENDnet warrants its products against defects in material and workmanship, under normal
use and service, for the following lengths of time from the date of purchase.

TU3-H2PIE – 2 Years Limited Warranty

AC/DC Power Adapter, Cooling Fan, and Power Supply carry a 1 year warranty.

If a product does not operate as warranted during the applicable warranty period, TRENDnet
shall reserve the right, at its expense, to repair or replace the defective product or part and deliver
an equivalent product or part to the customer. The repair/replacement unit's warranty continues
from the original date of purchase. All products that are replaced become the property of
TRENDnet. Replacement products may be new or reconditioned. TRENDnet does not issue
refunds or credit. Please contact the point-of-purchase for their return policies.

TRENDnet shall not be responsible for any software, firmware, information, or memory data of
customer contained in, stored on, or integrated with any products returned to TRENDnet
pursuant to any warranty.

There are no user serviceable parts inside the product. Do not remove or attempt to service the
product by any unauthorized service center. This warranty is voided if (i) the product has been
modified or repaired by any unauthorized service center, (ii) the product was subject to accident,
abuse, or improper use (iii) the product was subject to conditions more severe than those
specified in the manual.

Warranty service may be obtained by contacting TRENDnet within the applicable warranty
period and providing a copy of the dated proof of the purchase. Upon proper submission of
required documentation a Return Material Authorization (RMA) number will be issued. An
RMA number is required in order to initiate warranty service support for all TRENDnet
products. Products that are sent to TRENDnet for RMA service must have the RMA number
marked on the outside of return packages and sent to TRENDnet prepaid, insured and
packaged appropriately for safe shipment. Customers shipping from outside of the USA and
Canada are responsible for return shipping fees. Customers shipping from outside of the
USA are responsible for custom charges, including but not limited to, duty, tax, and other
fees.

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WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, THE CUSTOMER'S SOLE REMEDY SHALL BE, AT TRENDNET'S
OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE
EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
TRENDNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME
FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION
MAINTENANCE OR USE OF TRENDNET'S PRODUCTS.

TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND
EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT
EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT,
IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR
MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY
ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.

LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET ALSO
EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE
OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE
POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR,
REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT TRENDNET'S OPTION.
THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY
REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.

Governing Law: This Limited Warranty shall be governed by the laws of the state of California.

Some TRENDnet products include software code written by third party developers. These codes

are subject to the GNU General Public License ("GPL") or GNU Lesser General Public License

("LGPL").

http://www.trendnet.com/gpl http://www.trendnet.com

Go to or Download section and look for
the desired TRENDnet product to access to the GPL Code or LGPL Code. These codes are
distributed WITHOUT WARRANTY and are subject to the copyrights of the developers.
TRENDnet does not provide technical support for these codes. Please go to

http://www.gnu.org/licenses/gpl.txt http://www.gnu.org/licenses/lgpl.txt

each license.

or for specific terms of

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Copyright ©2011. All Rights Reserved. TRENDnet.