Trendnet TU3-H2EC User Manual

Quick Installation Guide

TU3-H2EC

1.01

Table of Contents

English 1

1. Before You Start

2. How to Install 2

Technical Specifications 6
Troubleshooting 7

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Version 03.30.2010

1. Before You Start

Package Contents

TU3-H2EC

?
?CD-ROM (Driver)
?Multi-Language Quick Installation Guide
?Power Adapter (5V DC, 2.5A)(Optional)

System Requirements

Express Card/34 or Express Card / 54 slot

?
?CD-ROM Drive
?USB 3.0 Cable
?CPU: 1GHz or above (Windows 7) / 800MHz or above (Windows Vista) /

300Mhz or above (Windows XP)

?Memory: 1GHz RAM or above (Windows 7) / 512MB RAM or above

(Windows Vista) / 256MB RAM or above (Windows XP)

?Windows 7(32/64-bit) / Vista(32/64-bit) / XP(32/64-bit)

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2. How to Install

Important!

Do not insert the TU3-H2EC in the computer until instructed to do so.

1. Insert the Driver CD-ROM into your CD-ROM
drive.

2. Click Autorun.exe (Windows 7/Vista only).

3. Click Install Driver.

4. Click Next. Then follow the InstallShield

Wizard instructions.

5. Click Install.

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6. Click Continue Anyway (Windows XP only).

7. Click Finish.

Note: Please refer to your computer's user manual regarding hardware installation.

8. Shutdown your computer.

9. Insert the TU3-H2EC card firmly into an

available Express card slot, and then turn ON
the computer and wait until the Windows
desktop appears.

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Note: For Windows 7/Vista, drivers will install automatically. Please skip to step 15. For
Windows XP, continue on to step 10.

10. The Found New Hardware Wizard appears

Select No, not this time and then click Next.

11. Select Install this software automatically

(recommended) and then click Next.

12. Click Continue Anyway.

13. Click Finish.

14. Repeat steps 10-13 to complete the

installation of the TU3-H2EC.

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15. Connect your USB device to one of the USB

ports on the TU3-H2EC.

Your Installation is now complete

For detailed information regarding the TU3-H2EC configuration and advanced settings,
please refer to the Troubleshooting section, User's Guide on the Driver CD-ROM, or
TRENDnet's website at http://www.trendnet.com.

Register Your Product

To ensure the highest level of customer service and support, please take a moment to
register your product Online at: www.trendnet.com/register

Thank you for choosing TRENDnet

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Technical Specifications

Hardware

Interface USB 3.0

ExpressCard 1.0

Port

Supported OS

Data Rates

Power Consumption

Power

Dimensions (L x W x D)

Weight

Temperature

Humidity

Certification

2 x USB 3.0 Port

Windows 7 (32/64-bit), Vista (32/64-bit), XP (32/64-bit)

Super-speed: 5Gbps

High-speed: 480Mbps

Full-speed: 12Mbps

Low-speed: 1.5Mbps

100mA (max) per port, BUS-power

900mA (max) per port, external power adapter

5V DC, 2.5A external power adapter

114 x 54 x12mm (4.4 x 2.1 x 0.5 in.)

45g. (1.6oz.)

5°C ~ 40°C (41°F ~ 104°F)

90% (non-condensing)

CE, FCC

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Troubleshooting

1.

I inserted the Driver CD-ROM into my computer's CD-ROM Drive but the

installation menu does not appear automatically. What should I do?

1.

For Windows 7, if the installation menu does not appear automatically, click on
the Windows Icon on the bottom left hand corner of the screen, click the
“Search programs and files” box, and type D:\autorun.exe, where “D” in
“D:\autorun.exe” is the letter assigned to your CD-ROM Drive, and then press
the ENTER key on your keyboard

2. For Windows Vista, if the installation menu does not appear automatically, click
Start, click the Search box, and type D:\autorun.exe where "D" in
"D:\autorun.exe.exe" is the letter assigned to your CD-ROM Drive, and then
press the ENTER key on your keyboard.

3. For Windows XP, if the window does not appear automatically, click Start, click
Run and type D:\autorun.exe where “D” in “D:\autorun.exe” is the letter assigned
to your CD-ROM Drive, and then press the ENTER key on your keyboard.

2. Can I connect or disconnect the USB cable while the computer is on?

Yes, you can connect or disconnect the USB cable, or any external USB device
while the computer is on because the USB interface is Plug-and-Play and hot­pluggable.

3. I have a USB 1.1/2.0 cable. Can it work with USB 3.0 devices?

Yes, it works but it may cause problems for connecting super-speed USB 3.0
external peripherals. Therefore it is recommended that you use certified USB 3.0
cable.

4. After successful installation of the TU3-H2EC, connected my external USB
device to the USB port, but it doesn't seem to work. What should I do?

1. Verify that your external USB device works when you connect it directly to a
USB port on your computer.

2. If you have an external AC power adapter that came with the external USB
device, connect the AC power adapter to the device. Then power on the device.

3. Try connecting the external USB device to the other USB port on the
TU3-H2EC.

4. Try using a different USB cable.

5. Try connecting the external power adapter to the TU3-H2EC.

If you still encounter problems or have any questions regarding the TU3-H2EC, please
contact Trendnet's Technical Support Department.

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Limited Warranty

TRENDnet warrants its products against defects in material and workmanship, under normal
use and service, for the following lengths of time from the date of purchase.

TU3-H2EC – 2 Years Limited Warranty

AC/DC Power Adapter, Cooling Fan, and Power Supply carry a 1 year warranty.

If a product does not operate as warranted during the applicable warranty period, TRENDnet
shall reserve the right, at its expense, to repair or replace the defective product or part and deliver
an equivalent product or part to the customer. The repair/replacement unit's warranty continues
from the original date of purchase. All products that are replaced become the property of
TRENDnet. Replacement products may be new or reconditioned. TRENDnet does not issue
refunds or credit. Please contact the point-of-purchase for their return policies.

TRENDnet shall not be responsible for any software, firmware, information, or memory data of
customer contained in, stored on, or integrated with any products returned to TRENDnet
pursuant to any warranty.

There are no user serviceable parts inside the product. Do not remove or attempt to service the
product by any unauthorized service center. This warranty is voided if (i) the product has been
modified or repaired by any unauthorized service center, (ii) the product was subject to accident,
abuse, or improper use (iii) the product was subject to conditions more severe than those
specified in the manual.

Warranty service may be obtained by contacting TRENDnet within the applicable warranty
period and providing a copy of the dated proof of the purchase. Upon proper submission of
required documentation a Return Material Authorization (RMA) number will be issued. An
RMA number is required in order to initiate warranty service support for all TRENDnet
products. Products that are sent to TRENDnet for RMA service must have the RMA number
marked on the outside of return packages and sent to TRENDnet prepaid, insured and
packaged appropriately for safe shipment. Customers shipping from outside of the USA and
Canada are responsible for return shipping fees. Customers shipping from outside of the
USA are responsible for custom charges, including but not limited to, duty, tax, and other
fees.

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WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, THE CUSTOMER'S SOLE REMEDY SHALL BE, AT TRENDNET'S
OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE
EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
TRENDNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME
FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION
MAINTENANCE OR USE OF TRENDNET'S PRODUCTS.

TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND
EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT
EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT,
IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR
MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY
ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.

LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET ALSO
EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE
OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE
POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR,
REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT TRENDNET'S OPTION.
THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY
REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.

Governing Law: This Limited Warranty shall be governed by the laws of the state of California.

Some TRENDnet products include software code written by third party developers. These codes

are subject to the GNU General Public License ("GPL") or GNU Lesser General Public License

("LGPL").

http://www.trendnet.com/gpl http://www.trendnet.com

Go to or Download section and look for
the desired TRENDnet product to access to the GPL Code or LGPL Code. These codes are
distributed WITHOUT WARRANTY and are subject to the copyrights of the developers.
TRENDnet does not provide technical support for these codes. Please go to

http://www.gnu.org/licenses/gpl.txt http://www.gnu.org/licenses/lgpl.txt

each license.

or for specific terms of

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